AU2015411582B2 - System and method for multi-language communication sequencing - Google Patents

System and method for multi-language communication sequencing Download PDF

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Publication number
AU2015411582B2
AU2015411582B2 AU2015411582A AU2015411582A AU2015411582B2 AU 2015411582 B2 AU2015411582 B2 AU 2015411582B2 AU 2015411582 A AU2015411582 A AU 2015411582A AU 2015411582 A AU2015411582 A AU 2015411582A AU 2015411582 B2 AU2015411582 B2 AU 2015411582B2
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Australia
Prior art keywords
sequence
ordered list
language
languages
communication
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AU2015411582A
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English (en)
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AU2015411582A1 (en
Inventor
Scott P. BAUER
James R. ULLYOT
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Interactive Intelligence Group Inc
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Interactive Intelligence Group Inc
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Publication of AU2015411582A1 publication Critical patent/AU2015411582A1/en
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    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G10L13/02—Methods for producing synthetic speech; Speech synthesisers
    • G10L13/033—Voice editing, e.g. manipulating the voice of the synthesiser
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/60—Information retrieval; Database structures therefor; File system structures therefor of audio data
    • G06F16/68—Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
    • G06F16/683—Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually using metadata automatically derived from the content
    • G06F16/685—Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually using metadata automatically derived from the content using automatically derived transcript of audio data, e.g. lyrics
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G06F9/454—Multi-language systems; Localisation; Internationalisation
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G10L13/02—Methods for producing synthetic speech; Speech synthesisers
    • G10L13/04—Details of speech synthesis systems, e.g. synthesiser structure or memory management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/35—Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call
    • H04M2203/355—Interactive dialogue design tools, features or methods

Landscapes

  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Multimedia (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • General Engineering & Computer Science (AREA)
  • Computational Linguistics (AREA)
  • Acoustics & Sound (AREA)
  • General Physics & Mathematics (AREA)
  • Software Systems (AREA)
  • Library & Information Science (AREA)
  • General Health & Medical Sciences (AREA)
  • Data Mining & Analysis (AREA)
  • Databases & Information Systems (AREA)
  • Artificial Intelligence (AREA)
  • Signal Processing (AREA)
  • Machine Translation (AREA)
  • User Interface Of Digital Computer (AREA)
AU2015411582A 2015-10-15 2015-10-15 System and method for multi-language communication sequencing Active AU2015411582B2 (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/US2015/055686 WO2017065770A1 (en) 2015-10-15 2015-10-15 System and method for multi-language communication sequencing

Publications (2)

Publication Number Publication Date
AU2015411582A1 AU2015411582A1 (en) 2018-06-07
AU2015411582B2 true AU2015411582B2 (en) 2019-11-21

Family

ID=58517748

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2015411582A Active AU2015411582B2 (en) 2015-10-15 2015-10-15 System and method for multi-language communication sequencing

Country Status (6)

Country Link
EP (1) EP3363016A4 (ko)
KR (1) KR20180082455A (ko)
CN (1) CN108475503B (ko)
AU (1) AU2015411582B2 (ko)
CA (1) CA3005710C (ko)
WO (1) WO2017065770A1 (ko)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111078830B (zh) * 2019-07-11 2023-11-24 广东小天才科技有限公司 一种听写提示方法及电子设备

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030204404A1 (en) * 2002-04-25 2003-10-30 Weldon Phyllis Marie Dyer Systems, methods and computer program products for designing, deploying and managing interactive voice response (IVR) systems
US20080262848A1 (en) * 2005-01-06 2008-10-23 Eric Shienbrood Applications Server and Method

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6205418B1 (en) * 1997-06-25 2001-03-20 Lucent Technologies Inc. System and method for providing multiple language capability in computer-based applications
IL140805A0 (en) * 1998-10-02 2002-02-10 Ibm Structure skeletons for efficient voice navigation through generic hierarchical objects
US7403888B1 (en) * 1999-11-05 2008-07-22 Microsoft Corporation Language input user interface
US6904401B1 (en) * 2000-11-01 2005-06-07 Microsoft Corporation System and method for providing regional settings for server-based applications
US20020184002A1 (en) * 2001-05-30 2002-12-05 International Business Machines Corporation Method and apparatus for tailoring voice prompts of an interactive voice response system
US20040044517A1 (en) * 2002-08-30 2004-03-04 Robert Palmquist Translation system
US7817784B2 (en) * 2003-12-23 2010-10-19 Apptera, Inc. System for managing voice files of a voice prompt server
EP1835488B1 (en) * 2006-03-17 2008-11-19 Svox AG Text to speech synthesis
US8433053B2 (en) 2008-02-08 2013-04-30 Nuance Communications, Inc. Voice user interfaces based on sample call descriptions
US8352270B2 (en) * 2009-06-09 2013-01-08 Microsoft Corporation Interactive TTS optimization tool
TWI413105B (zh) * 2010-12-30 2013-10-21 Ind Tech Res Inst 多語言之文字轉語音合成系統與方法
KR101358999B1 (ko) * 2011-11-21 2014-02-07 (주) 퓨처로봇 캐릭터의 다국어 발화 시스템 및 방법
US9483461B2 (en) * 2012-03-06 2016-11-01 Apple Inc. Handling speech synthesis of content for multiple languages

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030204404A1 (en) * 2002-04-25 2003-10-30 Weldon Phyllis Marie Dyer Systems, methods and computer program products for designing, deploying and managing interactive voice response (IVR) systems
US20080262848A1 (en) * 2005-01-06 2008-10-23 Eric Shienbrood Applications Server and Method

Also Published As

Publication number Publication date
CN108475503B (zh) 2023-09-22
CA3005710C (en) 2021-03-23
CN108475503A (zh) 2018-08-31
EP3363016A1 (en) 2018-08-22
EP3363016A4 (en) 2019-05-15
AU2015411582A1 (en) 2018-06-07
WO2017065770A1 (en) 2017-04-20
CA3005710A1 (en) 2017-04-20
KR20180082455A (ko) 2018-07-18

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