EP3363016A4 - System and method for multi-language communication sequencing - Google Patents

System and method for multi-language communication sequencing Download PDF

Info

Publication number
EP3363016A4
EP3363016A4 EP15906376.7A EP15906376A EP3363016A4 EP 3363016 A4 EP3363016 A4 EP 3363016A4 EP 15906376 A EP15906376 A EP 15906376A EP 3363016 A4 EP3363016 A4 EP 3363016A4
Authority
EP
European Patent Office
Prior art keywords
language communication
communication sequencing
sequencing
language
communication
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP15906376.7A
Other languages
German (de)
French (fr)
Other versions
EP3363016A1 (en
Inventor
Scott P. BAUER
James R. ULLYOT
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Interactive Intelligence Group Inc
Original Assignee
Interactive Intelligence Group Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Interactive Intelligence Group Inc filed Critical Interactive Intelligence Group Inc
Publication of EP3363016A1 publication Critical patent/EP3363016A1/en
Publication of EP3363016A4 publication Critical patent/EP3363016A4/en
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G10L13/02—Methods for producing synthetic speech; Speech synthesisers
    • G10L13/033—Voice editing, e.g. manipulating the voice of the synthesiser
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/60—Information retrieval; Database structures therefor; File system structures therefor of audio data
    • G06F16/68—Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
    • G06F16/683—Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually using metadata automatically derived from the content
    • G06F16/685—Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually using metadata automatically derived from the content using automatically derived transcript of audio data, e.g. lyrics
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G06F9/454—Multi-language systems; Localisation; Internationalisation
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G10L13/02—Methods for producing synthetic speech; Speech synthesisers
    • G10L13/04—Details of speech synthesis systems, e.g. synthesiser structure or memory management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/35—Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call
    • H04M2203/355—Interactive dialogue design tools, features or methods
EP15906376.7A 2015-10-15 2015-10-15 System and method for multi-language communication sequencing Withdrawn EP3363016A4 (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/US2015/055686 WO2017065770A1 (en) 2015-10-15 2015-10-15 System and method for multi-language communication sequencing

Publications (2)

Publication Number Publication Date
EP3363016A1 EP3363016A1 (en) 2018-08-22
EP3363016A4 true EP3363016A4 (en) 2019-05-15

Family

ID=58517748

Family Applications (1)

Application Number Title Priority Date Filing Date
EP15906376.7A Withdrawn EP3363016A4 (en) 2015-10-15 2015-10-15 System and method for multi-language communication sequencing

Country Status (6)

Country Link
EP (1) EP3363016A4 (en)
KR (1) KR20180082455A (en)
CN (1) CN108475503B (en)
AU (1) AU2015411582B2 (en)
CA (1) CA3005710C (en)
WO (1) WO2017065770A1 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111078830B (en) * 2019-07-11 2023-11-24 广东小天才科技有限公司 Dictation prompting method and electronic equipment

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030204404A1 (en) * 2002-04-25 2003-10-30 Weldon Phyllis Marie Dyer Systems, methods and computer program products for designing, deploying and managing interactive voice response (IVR) systems
US20090202049A1 (en) * 2008-02-08 2009-08-13 Nuance Communications, Inc. Voice User Interfaces Based on Sample Call Descriptions

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6205418B1 (en) * 1997-06-25 2001-03-20 Lucent Technologies Inc. System and method for providing multiple language capability in computer-based applications
IL142363A0 (en) * 1998-10-02 2002-03-10 Ibm System and method for providing network coordinated conversational services
US7403888B1 (en) * 1999-11-05 2008-07-22 Microsoft Corporation Language input user interface
US6904401B1 (en) * 2000-11-01 2005-06-07 Microsoft Corporation System and method for providing regional settings for server-based applications
US20020184002A1 (en) * 2001-05-30 2002-12-05 International Business Machines Corporation Method and apparatus for tailoring voice prompts of an interactive voice response system
US20040044517A1 (en) * 2002-08-30 2004-03-04 Robert Palmquist Translation system
US7817784B2 (en) * 2003-12-23 2010-10-19 Apptera, Inc. System for managing voice files of a voice prompt server
EP1679867A1 (en) * 2005-01-06 2006-07-12 Orange SA Customisation of VoiceXML Application
ATE414975T1 (en) * 2006-03-17 2008-12-15 Svox Ag TEXT-TO-SPEECH SYNTHESIS
US8352270B2 (en) * 2009-06-09 2013-01-08 Microsoft Corporation Interactive TTS optimization tool
TWI413105B (en) * 2010-12-30 2013-10-21 Ind Tech Res Inst Multi-lingual text-to-speech synthesis system and method
KR101358999B1 (en) * 2011-11-21 2014-02-07 (주) 퓨처로봇 method and system for multi language speech in charactor
US9483461B2 (en) * 2012-03-06 2016-11-01 Apple Inc. Handling speech synthesis of content for multiple languages

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030204404A1 (en) * 2002-04-25 2003-10-30 Weldon Phyllis Marie Dyer Systems, methods and computer program products for designing, deploying and managing interactive voice response (IVR) systems
US20090202049A1 (en) * 2008-02-08 2009-08-13 Nuance Communications, Inc. Voice User Interfaces Based on Sample Call Descriptions

Also Published As

Publication number Publication date
CA3005710A1 (en) 2017-04-20
AU2015411582A1 (en) 2018-06-07
CN108475503B (en) 2023-09-22
CA3005710C (en) 2021-03-23
AU2015411582B2 (en) 2019-11-21
CN108475503A (en) 2018-08-31
KR20180082455A (en) 2018-07-18
WO2017065770A1 (en) 2017-04-20
EP3363016A1 (en) 2018-08-22

Similar Documents

Publication Publication Date Title
EP3381170A4 (en) Method and system for controlling software risks for software development
EP3304876A4 (en) System and method of communication analysis
EP3387420A4 (en) Method and system for sensing
EP3155758A4 (en) System and method for network based application development and implementation
EP3144252A4 (en) Carrying system and carrying method
EP3261054A4 (en) Order pushing method and system
EP3260813A4 (en) Ranging system and ranging method
EP3100408A4 (en) System and method for performing secure communications
EP3323096A4 (en) System and method for facilitating refunds
EP3135047A4 (en) Group positioning method and system
EP3326566A4 (en) Medical system and operation method therefor
EP3389215A4 (en) Communication system and communication method
EP3457301A4 (en) Method and system for starting application
EP3389084A4 (en) Conveyance system and conveyance method
EP3273648A4 (en) System and method
EP3457666A4 (en) Method and system for starting application
EP3246133A4 (en) Control system and control method
EP3105965A4 (en) System and method for connection rehoming
EP3464673A4 (en) Shadow-mask-deposition system and method therefor
EP3318972A4 (en) System for providing application list and method therefor
EP3048824A4 (en) Call control method and system
EP3299968A4 (en) Big data calculation method and system
EP3258650A4 (en) Communication control system and communication control method
EP3236411A4 (en) Distribution assistance method, system, and program
EP3346453A4 (en) Order processing system and order processing method

Legal Events

Date Code Title Description
STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: THE INTERNATIONAL PUBLICATION HAS BEEN MADE

PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

Free format text: ORIGINAL CODE: 0009012

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: REQUEST FOR EXAMINATION WAS MADE

17P Request for examination filed

Effective date: 20180515

AK Designated contracting states

Kind code of ref document: A1

Designated state(s): AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR

AX Request for extension of the european patent

Extension state: BA ME

DAV Request for validation of the european patent (deleted)
DAX Request for extension of the european patent (deleted)
A4 Supplementary search report drawn up and despatched

Effective date: 20190415

RIC1 Information provided on ipc code assigned before grant

Ipc: H04M 3/493 20060101AFI20190409BHEP

Ipc: G06F 16/683 20190101ALI20190409BHEP

Ipc: G06F 3/0481 20130101ALI20190409BHEP

Ipc: G10L 13/00 20060101ALN20190409BHEP

Ipc: G06F 9/451 20180101ALI20190409BHEP

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: EXAMINATION IS IN PROGRESS

17Q First examination report despatched

Effective date: 20200316

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: EXAMINATION IS IN PROGRESS

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: EXAMINATION IS IN PROGRESS

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: THE APPLICATION HAS BEEN WITHDRAWN

18W Application withdrawn

Effective date: 20220425