AU2001262986A1 - Systems and methods for diagnosing faults in computer networks - Google Patents

Systems and methods for diagnosing faults in computer networks

Info

Publication number
AU2001262986A1
AU2001262986A1 AU2001262986A AU6298601A AU2001262986A1 AU 2001262986 A1 AU2001262986 A1 AU 2001262986A1 AU 2001262986 A AU2001262986 A AU 2001262986A AU 6298601 A AU6298601 A AU 6298601A AU 2001262986 A1 AU2001262986 A1 AU 2001262986A1
Authority
AU
Australia
Prior art keywords
systems
methods
computer networks
diagnosing faults
faults
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001262986A
Inventor
Scott Ball
Christopher A. Buia
Jonathan P. Caron
Joseph Greenwald
David K. Taylor
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Aprisma Management Technology Inc
Original Assignee
Aprisma Management Technology Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Aprisma Management Technology Inc filed Critical Aprisma Management Technology Inc
Publication of AU2001262986A1 publication Critical patent/AU2001262986A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/22—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
    • G06F11/2257—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing using expert systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0748—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a remote unit communicating with a single-box computer node experiencing an error/fault
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/079—Root cause analysis, i.e. error or fault diagnosis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/02—Standardisation; Integration
    • H04L41/0213—Standardised network management protocols, e.g. simple network management protocol [SNMP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/22—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
    • H04L41/5012—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF] determining service availability, e.g. which services are available at a certain point in time
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5019—Ensuring fulfilment of SLA
    • H04L41/5025—Ensuring fulfilment of SLA by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
    • H04L41/5093—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement wherein the managed service relates to messaging or chat services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0805—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
    • H04L43/0817—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability by checking functioning
AU2001262986A 2000-05-05 2001-05-07 Systems and methods for diagnosing faults in computer networks Abandoned AU2001262986A1 (en)

Applications Claiming Priority (7)

Application Number Priority Date Filing Date Title
US20229600P 2000-05-05 2000-05-05
US20229800P 2000-05-05 2000-05-05
US20229900P 2000-05-05 2000-05-05
US60202299 2000-05-05
US60202296 2000-05-05
US60202298 2000-05-05
PCT/US2001/014618 WO2001086444A1 (en) 2000-05-05 2001-05-07 Systems and methods for diagnosing faults in computer networks

Publications (1)

Publication Number Publication Date
AU2001262986A1 true AU2001262986A1 (en) 2001-11-20

Family

ID=27394407

Family Applications (3)

Application Number Title Priority Date Filing Date
AU2001257561A Abandoned AU2001257561A1 (en) 2000-05-05 2001-05-07 Systems and methods for constructing multi-layer topological models of computer networks
AU2001261208A Abandoned AU2001261208A1 (en) 2000-05-05 2001-05-07 Systems and methods for managing and analysing faults in computer networks
AU2001262986A Abandoned AU2001262986A1 (en) 2000-05-05 2001-05-07 Systems and methods for diagnosing faults in computer networks

Family Applications Before (2)

Application Number Title Priority Date Filing Date
AU2001257561A Abandoned AU2001257561A1 (en) 2000-05-05 2001-05-07 Systems and methods for constructing multi-layer topological models of computer networks
AU2001261208A Abandoned AU2001261208A1 (en) 2000-05-05 2001-05-07 Systems and methods for managing and analysing faults in computer networks

Country Status (2)

Country Link
AU (3) AU2001257561A1 (en)
WO (3) WO2001086844A1 (en)

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* Cited by examiner, † Cited by third party
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US8161152B2 (en) 2003-03-18 2012-04-17 Renesys Corporation Methods and systems for monitoring network routing
US9137033B2 (en) 2003-03-18 2015-09-15 Dynamic Network Services, Inc. Methods and systems for monitoring network routing
US9667552B2 (en) * 2003-09-26 2017-05-30 International Business Machines Corporation Real-time SLA impact analysis
US7469287B1 (en) * 2003-11-17 2008-12-23 Lockheed Martin Corporation Apparatus and method for monitoring objects in a network and automatically validating events relating to the objects
CN100388691C (en) * 2004-03-19 2008-05-14 华为技术有限公司 An automatic fault location method and system
US7424530B2 (en) 2004-05-06 2008-09-09 International Business Machines Corporation Method for visualizing results of root cause analysis on transaction performance data
JP4688472B2 (en) * 2004-11-01 2011-05-25 株式会社エヌ・ティ・ティ・ドコモ Terminal control apparatus and terminal control method
US20100145755A1 (en) * 2007-06-19 2010-06-10 Aito Technologies Oy Arrangement and a related method for providing business assurance in communication networks
US8521904B1 (en) 2008-12-16 2013-08-27 At&T Intellectual Property I, L.P. Devices, systems, and/or methods for determining internet topology
US8161330B1 (en) * 2009-04-30 2012-04-17 Bank Of America Corporation Self-service terminal remote diagnostics
US8806275B1 (en) 2009-04-30 2014-08-12 Bank Of America Corporation Self-service terminal remote fix
US8179801B2 (en) * 2009-06-09 2012-05-15 Cisco Technology, Inc. Routing-based proximity for communication networks
GB2477921A (en) * 2010-02-17 2011-08-24 Sidonis Ltd Analysing a network using a network model with simulated changes
US8831019B2 (en) 2012-05-18 2014-09-09 Renesys Path reconstruction and interconnection modeling (PRIM)
CN103560279B (en) * 2013-11-21 2015-09-02 上海航天电源技术有限责任公司 Based on the diagnosis maintaining method of the battery management system diagnostic system of CAN
CN104683170A (en) * 2013-11-28 2015-06-03 北车大连电力牵引研发中心有限公司 Vehicle network fault diagnosis system
CN108268365B (en) * 2016-12-30 2020-12-18 腾讯科技（深圳）有限公司 Abnormal task injection method, device and system
CN108170566A (en) * 2017-12-18 2018-06-15 新疆金风科技股份有限公司 Product failure information processing method, system, equipment and collaboration platform
CN109981331A (en) * 2017-12-28 2019-07-05 北京华为数字技术有限公司 A kind of method for diagnosing faults and device
US10783026B2 (en) * 2018-02-15 2020-09-22 Honeywell International Inc. Apparatus and method for detecting network problems on redundant token bus control network using traffic sensor
CN113608928B (en) * 2021-08-11 2024-01-19 芯河半导体科技(无锡)有限公司 System design and implementation for automatic diagnosis and recovery of home gateway faults
CN113902288A (en) * 2021-10-08 2022-01-07 北京京能能源技术研究有限责任公司 Management system and method for water resource regulation and control and operation

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4827411A (en) * 1987-06-15 1989-05-02 International Business Machines Corporation Method of maintaining a topology database
US5734824A (en) * 1993-02-10 1998-03-31 Bay Networks, Inc. Apparatus and method for discovering a topology for local area networks connected via transparent bridges
JPH0779233A (en) * 1993-06-29 1995-03-20 Synoptics Commun Inc Apparatus for establishing topology, method and apparatus for communicating topology information
US5850397A (en) * 1996-04-10 1998-12-15 Bay Networks, Inc. Method for determining the topology of a mixed-media network
US5864662A (en) * 1996-06-28 1999-01-26 Mci Communication Corporation System and method for reported root cause analysis

Also Published As

Publication number Publication date
AU2001261208A1 (en) 2001-11-20
WO2001086444A1 (en) 2001-11-15
WO2001086443A1 (en) 2001-11-15
AU2001257561A1 (en) 2001-11-20
WO2001086844A1 (en) 2001-11-15

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