WO2012020486A1

WO2012020486A1 - Application terminal and order management system

Info

Publication number: WO2012020486A1
Application number: PCT/JP2010/063652
Authority: WO
Inventors: 義一中村
Original assignee: Nakamura Yoshikazu
Priority date: 2010-08-11
Filing date: 2010-08-11
Publication date: 2012-02-16
Also published as: JP4695232B1; JPWO2012020486A1

Abstract

An application terminal is a terminal arranged in a facility, and is provided with a touch panel unit configured by a display panel for displaying menu items provided by the facility, and an input panel arranged on the surface of the display panel so as to input a touch operation of a portion corresponding to a menu item. In the application terminal, a settlement receiving means receives a settlement operation for settling the menu item corresponding to the touch operation input through the touch panel unit as an order content, and an order management means manages the order content on the basis of the settlement operation received by the settlement receiving means. With this structure, the settlement operation is one of remote operations from remote control devices respectively assigned with identification IDs for identifying users of the facility, and the order management means associates the identification ID received from the remote control device with the order content settled by the user who possesses the remote control device.

Description

Application terminal and order management system

The present invention relates to an application terminal and an order management system capable of associating an order content input by a user's terminal operation at a facility with the user.

Conventionally, in facilities such as restaurants, for example, in each seat table, an application terminal that can perform menu browsing and food order by touch operation is installed, and food and drink corresponding to touch operation by customers of the facility are installed. An order management system that distributes to a seating table corresponding to a terminal to which the operation is input is known.

Further, in this order management system, an application terminal is configured to acquire finger vein authentication information of a customer who performs a touch operation using a known finger vein authentication technology, and an order is made via the finger vein authentication information. It has been proposed to distribute the ordered food and drink to the customer who ordered the food and drink and automatically update the user's points according to the order content (for example, patents) Reference 1).

JP 2007-148642 A

However, in the conventional order management system, it is necessary for the facility side to handle the customer's personal information called finger vein authentication information in order to connect the order contents and the customer, and the risk of leakage of such personal information is completely eliminated. However, even if it is a convenient function, there is a possibility that the user cannot use it with peace of mind. As a result, there was a problem that could cause customers to leave.

Further, in the conventional order management system, it is necessary to add a device configuration for performing finger vein authentication to the application terminal, and since such a device configuration is relatively expensive, there is a possibility that the introduction cost increases. On the contrary, there was a problem that could be a negative factor of management.

SUMMARY OF THE INVENTION In order to solve the above problems, an object of the present invention is to provide an application terminal and an order management system that can be ordered (used) by a facility user in a safe and convenient manner with a simple configuration. And

An application terminal according to a first aspect, which is an invention made to achieve the above object, is a terminal provided in a facility (that is, used in the facility), and displays menu items provided by the facility. A touch panel unit including a display panel to be input and an input panel that is provided on the surface of the display panel to input a touch operation at a location corresponding to the menu item. The menu item represents services or products provided by the facility. For example, if the facility is a restaurant, it represents food or drink, and if it is a complex hot spring facility, it represents an open-air bath or bedrock bath service. .

In the application terminal, the confirmation accepting means accepts a confirmation operation for confirming the order contents with the menu item corresponding to the touch operation input on the touch panel unit as the order contents, and the order management means accepts the confirmation The contents of the order are managed based on the confirmation operation accepted by the means.

In the present invention, in such a configuration, one of the remote operations from the remote control device to which the identification ID for identifying the customer of the facility is individually assigned is set as the confirmation operation, and the order management means includes the remote control device. The identification ID received from the user is associated with the order content determined by the customer who owns the remote control device.

That is, in the application terminal configured as described above, the menu item (order content) corresponding to the touch operation and the customer who confirmed the order content can be linked by the identification ID of the remote control device. Thereby, for example, if the facility is a restaurant, it becomes possible to serve the ordered food and drink to users who have the corresponding remote control device. The service can be provided to the user who owns the corresponding remote control device.

Therefore, it is very convenient for the customer to receive the desired food and drink and use service simply by selecting the order content by touch operation by himself and confirming the order content by remote control operation, for example. . In particular, if the customer is a member of a group customer consisting of multiple users, it is possible to select the order details by touching one of them, and use the selected order details from multiple members at once. In addition, since all the group customers do not necessarily have to operate the application terminal, it is very convenient. The selection of the order contents by the touch operation may be performed by a provider (for example, a store clerk) of the service or product on the facility side, or a usage method in which the user only confirms the order contents is possible.

Further, according to the configuration of the present invention, it is only necessary to prepare a remote control device capable of remotely operating the application terminal, and the introduction cost can be suppressed. The reason for this is that a remote control device can generally be manufactured at a lower cost than a device incorporated in an application terminal for performing finger vein authentication by a touch operation or the application terminal itself, and further, an existing application having other uses. This is because the communication terminal can also be used as a remote control device.

In addition, according to the configuration of the present invention, the facility side only needs to use the remote control identification ID to connect the order contents and the customer, and it is not necessary to handle the personal information of the customer. You can order with heart.

As described above, according to the application terminal of the present invention, it is possible to have a customer of a facility place an order safely and conveniently with a simple configuration.
Further, in the order management system of the second aspect, which is an invention for achieving the above object, the application terminal provided in the facility has the above touch panel unit, and corresponds to a touch operation input at the touch panel unit. With the menu item to be ordered as an order content, a confirmation operation for confirming the order content is accepted. Then, the management device is configured to manage the contents of the order based on the confirmation operation received at the application terminal.

In the present invention, in such a configuration, a remote control device to which an identification ID for identifying a customer of a facility is individually assigned is provided. Then, one of the remote operations from the remote control device to the application terminal is set as the confirmation operation, and the identification ID received by the application terminal from the remote control device and the order contents confirmed by the user who owns the remote control device are The associated information is transmitted to the management device.

That is, in the order management system configured as described above, the facility side can link the order contents and the customer via the identification ID of the remote controller based on the information received from the application terminal by the management device. The same effect as the application terminal of the first aspect of the invention can be obtained.

In addition, according to the configuration of the present invention, compared with the first aspect of the present invention, the processing load and storage capacity of this terminal can be reduced because the application terminal does not need to manage the order contents.

Therefore, according to the order management system of the present invention, the user of the facility can use it safely and conveniently with a simple configuration, and the cost for the application terminal can be relatively suppressed. In addition, when it is intended to provide an order management system capable of further reducing costs, the management device may be configured as a server on the Internet so that the order contents at a plurality of facilities can be managed.

In the following, the identification ID is also referred to as a remote control ID so that it can be easily imagined. However, the identification ID and the remote control ID are not necessarily the same ID, and at least the two are associated with each other. It only has to be done.

Furthermore, in the present invention, when it is intended to provide an order management system capable of expecting an increase in customers while further reducing costs, the following configuration is preferable.
That is, in the third aspect of the present invention, when a menu item is selected through a touch operation, the application terminal indicates either the order content and the confirmation operation or the cancel operation for canceling the order content. A remote control acceptance image for accepting is displayed on the touch panel unit. The remote control device is configured to perform the remote operation only for the confirmation operation or the cancellation operation.

According to such a configuration, for the remote control device, for example, it is only necessary to manufacture a device configured to be able to transmit a signal corresponding to each of the two input buttons (however, a signal including an identification ID). Can be suppressed.

In addition, according to the configuration of the third aspect of the present invention, by narrowing down the functions of the remote control device, the contents of the order can be confirmed (or canceled) with a simple operation regardless of gender, so it can be used by a wide range of customers. You can use it.

Therefore, according to the order management system of the third aspect of the present invention, it is possible to anticipate an increase in the number of customers while further reducing costs.
Furthermore, when using one application terminal for group customers, there is an order management system that can eliminate annoyance so that one of the group customers does not need to ask each other about the order contents of other members. When it aims at providing, it is good to comprise as follows.

That is, in the fourth aspect of the present invention, the order in which the application terminal associates the number of receptions with the identification ID for all confirmation operations received within the display time set in advance as the time for displaying the remote control received image. The information is transmitted to the management device, and the management device is configured to store the order contents for each identification ID based on the order information received from the application terminal.

According to such a configuration, when each of the group customers has a remote control device, when one of them selects the order content by touch operation and tries to confirm the order content by remote control operation, While the remote control acceptance image is displayed, if the order contents are desired contents, other members can confirm the same order contents by remote control operation.

As a result, if all the group customers do not necessarily have to operate the application terminal, and if all the group customers can see the image displayed on the application terminal, someone in the group customer can It is very convenient because you are freed from the hassle of having to ask about the order contents of the members.

In the present invention, since the remote control ID and the order contents are managed in association with each other, it is possible to individually calculate the payment price for each person's order contents in the group customer. When the purpose is to provide an order management system capable of intuitively knowing whether payment is to be made, the following configuration is preferable.

That is, in the fifth aspect of the present invention, the management device transmits settlement information obtained by calculating the payment amount for the order contents for each identification ID to an application terminal corresponding to a group constituted by a plurality of identification IDs. The terminal is configured to display the payment price for each identification ID on the touch panel unit in the form of a stacked bar graph based on the settlement information received from the management device. In addition, for example, if the receiving device receives a plurality of identification IDs, for example, the management device may treat these identification IDs as belonging to the same group.

According to such a configuration, the payment amount (total amount) of the entire group is displayed in a stacked manner by the payment amount corresponding to each remote control ID, so that it is simply displayed in text or in another graph form. Compared to the case, it is possible for the customer to intuitively know the individual payment amount in the entire group, which is very convenient in socializing.

Furthermore, when it aims at providing the order management system which can adjust easily each payment price which occupies for the whole group, it is good to comprise as follows.
That is, in the sixth aspect of the present invention, the stacked graph is displayed by stacking a plurality of rectangular configuration blocks having a width corresponding to the payment price for each identification ID, and the application terminal is dragged to the touch panel unit. Read the path from the start point to the end point of an and drop operation (for example, an operation of releasing a finger after dragging by touching with a finger). Then, the application terminal moves and displays the boundary line in each component block to the end point of the above drag-and-drop operation, and for each identification ID based on the change in the composition ratio of the stacked bar graph accompanying the boundary line movement. The payment price is recalculated and displayed on the touch panel unit.

According to such a configuration, the composition ratio of the stacked bar graph is changed by a simple operation, and the individual payment price when the payment ratio in the group is adjusted is automatically displayed. The payment price can be adjusted easily, and the enjoyment of the act of adjusting itself can be added, so that customers can easily use it. For example, when the relationship between each person in a group customer is composed of a boss and multiple subordinates, the boss knows the total amount and each person's payment ratio intuitively, and moderates his / her payment ratio through casual operations. It is easy to use.

Moreover, when it aims at providing the order management system which can settle | pay efficiently each payment price finally adjusted, it is good to comprise as follows.
That is, in the seventh aspect of the present invention, a cash register is provided that receives payment information representing the payment price for each identification ID recalculated by the application terminal from the application terminal. A payment price corresponding to the identification ID received by remote operation is extracted from the payment information. For the cash register terminal, payment information may be received from the application terminal via the management device.

According to such a configuration, for both the customer and the facility side, the customer and the payment price can be obtained via the remote control ID without grasping in advance the individual payment price (or individual order contents) of the group customer. Can be automatically linked, so that it is possible for the user to avoid being confused at the time of checkout, and as a result, the individual payment can be settled efficiently.

By the way, as for the remote control device, a mobile phone owned by a user may be used, but personal information such as a telephone number and an e-mail address is not handled, so for example, an infrared communication function (short-range wireless communication function) together with a browser function. However, it is configured to obtain an identification ID from a homepage operated by the facility, and to transmit a signal indicating the identification ID and the operation content (such as a confirmation operation). May be.

Or, if the remote control device (PHS or other mobile phone is acceptable) is lent to the user in the facility, it is not necessary to handle personal information. Furthermore, when it aims at providing the order management system which can utilize the remote control apparatus lent out in a facility more effectively for other uses, it is good to comprise as follows.

In other words, in the eighth aspect of the present invention, the remote control device is a device lent out in the facility, and as a key for storing at least one of the user's shoes, umbrella, jacket, valuables in the facility. Configure to be used.

According to such a configuration, the remote control device lent out in the facility can be used more effectively as a use other than the confirmation and cancellation of the order contents and the payment settlement. Furthermore, it is expected that a psychological action of losing the key storing his property is expected to work for the user, and the loss of the remote control device is reduced.

It is a block diagram for demonstrating the order management system in embodiment of this invention. It is a block diagram for demonstrating an application terminal and a remote control device, respectively. It is a block diagram for demonstrating a management server, a cash register terminal, and headquarters PC, respectively. It is an image figure showing a main picture and a sub picture displayed on an application terminal, respectively. It is an image figure showing a remote control reception image and a confirmation image displayed on an application terminal. It is an image figure showing the arrival image and situation image which are displayed with an application terminal, respectively. It is an image figure showing the aspect of the option image displayed on an application terminal, respectively. It is an image figure showing each of the standby image displayed on a cash register terminal, and a payment image. It is a sequence diagram for demonstrating the server process which the control part of the management server performs. It is a block diagram for demonstrating the order management system in other embodiment.

DESCRIPTION OF SYMBOLS 1 ... Order management system, 2 ... Application terminal, 3 ... Remote control device, 4 ... Management server, 5 ... Cash register terminal, 6 ... Mobile phone, 7 ... Store PC, 8 ... Head office PC, 9 ... Wireless LAN router, 10 ... Store, 11 ... Touch panel, 18 ... Display panel, 19 ... Input panel, 21 ... Confirm button, 22 ... Cancel button, 23 ... Infrared light emitter, 24 ... Projection, 29 ... Handy terminal, 60 ... Main image, 61 ... Category item, 62 ... menu item, 65 ... sub-image, 66 ... standby image, 70 ... remote control received image, 75 ... confirmed image, 77 ... settlement image, 80 ... arrival image, 85 ... situation image, 90 ... option image, 91 ... stacked bar graph, 92 ... building block.

Embodiments of the present invention will be described below with reference to the drawings.
[overall structure]
In FIG. 1, the order management system 1 according to the present embodiment has various conveniences by linking order contents input by a user operation at a restaurant (hereinafter referred to as “store”) 10 as a facility to a customer of the facility. It is a system for bringing to customers. Here, the user operation represents an operation including a remote control operation by a user and a touch operation by a customer or a store clerk at a facility.

In addition, the store 10 of the present embodiment will be described assuming a Japanese-style izakaya so that it can be easily imagined. In particular, assuming a so-called tatami-style Japanese-style izakaya where you take off your shoes near the entrance of the store 10 and get seated in the store 10, a clog box is installed near the entrance to store your shoes. A portion (hereinafter referred to as “accommodating portion”) for accommodating a plate-like key (hereinafter referred to as “plate key”) is formed on the front surface of the shoebox.

Incidentally, this clog box is a well-known thing that is locked when a specific board key is pulled out of the housing part and is unlocked when this board key is inserted into the housing part. As for the plate key, a method in which the shape of the bottom portion is engaged in the accommodating portion, a method in which the barcode attached to the surface is read by the accommodating portion, a method in which the pressing signal of the remote control button attached to the surface is recognized by the accommodating portion, etc. However, any method may be used in this embodiment.

On the other hand, a plurality of seats 20 such as a table and a private room table are prepared in the store 10, and a user can operate a terminal on the seat 20 (that is, on the table), for example, beer, snacks, set meals, etc. When a food and drink provided by the store 10 (hereinafter referred to as “menu item”) is ordered, the contents of the order are sent to a terminal installed in a kitchen in the store 10.

Specifically, the order management system 1 of the present embodiment is a system for managing the order contents in a plurality of stores 10, and as shown in FIG. 1, the application terminal 2, the remote control device 3, and the management The server 4, the cash register terminal 5, the mobile phone 6, the store PC 7, and the head office PC 8 are configured.

Among these, the application terminal 2, the cash register terminal 5, and the store PC 7 are configured to be able to communicate with each other in the store 10 through the wireless LAN router 9 that is installed in each store 10 and connected to the Internet network 30. . The management server 4 and the head office PC 8 are connected to the Internet network 30 and configured to be able to communicate with each other, and the application terminal 2, the cash register terminal 5, and the like in each store 10 via the wireless LAN router 9. The store PC 7 is also communicable. The remote control device 3 is configured so that the user can remotely control the application terminal 2, and is prepared in advance on the store 10 side, for example, for the maximum number of customers that can be accommodated in each store 10.

The mobile phone 6 is a known general-purpose communication device (including a smartphone) having a browser function, an infrared communication function, and a short-range wireless communication function in addition to a call function and a mail function. The browser function is a function for connecting to the Internet network 30 via a mobile communication network (not shown), accessing a homepage on the Internet (on the WEB), and browsing content. The infrared communication function is a function for transmitting and receiving various signals by infrared light emission and light reception. The short-range wireless communication function is a function for transmitting and receiving various signals using radio waves in a specific frequency band within a distance of about several meters to several tens of meters, for example.

In addition, the mobile phone 6 of the present embodiment uses at least a browser function to remotely control the application terminal 2 from content on a homepage operated by a headquarters that manages a plurality of stores 10. Necessary dedicated programs and data can be downloaded. Here, the dedicated program refers to a program necessary for using the mobile phone 6 as the remote control device 3 in the store 10 by using the infrared communication function or the short-range wireless communication function of the mobile phone 6.

In addition, when the application (hereinafter referred to as “remote control application”) representing the above-described dedicated program is installed in the mobile phone 6 of the present embodiment, the mobile phone 6 can be operated by a user application operation while the remote control application is activated. The identification ID (remote control ID) used for identifying the customer in the store 10 is acquired from the management server 4.

For example, when the mobile phone 6 is a smartphone, the remote control application displays a pseudo image (not shown) representing an overview of the remote control device 3 on the touch panel portion of the smartphone. Then, the remote control application transmits the same operation signal as that of the remote control device 3 used in the store 10 by the infrared communication function or the short-range wireless communication function based on the user's touch operation on the button in the pseudo image. Is executed. In addition, about this remote control application, you may prescribe | regulate so that only the member previously registered into the management server 4 can download.

The wireless LAN router 9 is a known network device having a firewall function and an encryption communication function in addition to a modem function, a router function, and a LAN function. The modem function is a function for connecting devices (

terminals

2, 5 and PC 8) having a wireless LAN adapter to the Internet network 30. The router function is a function for arbitrating a communication line when the

terminals

2 and 5 and the PC 8 are connected to the Internet network 30. The LAN function is a function for performing mutual communication between the

terminals

2 and 5 and the PC 8 in accordance with a predetermined wireless standard.

Further, when the wireless LAN router 9 of the present embodiment sends information transmitted from the

terminals

2 and 5 and the PC 8 in the store 10 to the outside via the Internet network 30, the wireless LAN router 9 Each store ID is assigned in advance.

The store PC 7 is configured as a known personal computer having a touch panel unit and a display as a terminal installed in a kitchen in the store 10.
In addition, the store PC 7 of the present embodiment displays order information (described later) sent via the wireless LAN router 9 on the display in the kitchen in the order of transmission, and cooked food and drink (menu items). By the touch operation of the store clerk performed when carrying it to 20, the arrangement management process which deletes the display of the order information corresponding to the menu item from a display is performed.

[Application terminal configuration]
The application terminal 2 is configured as a portable device installed in each seat 20 in the store 10. Specifically, as shown in FIG. 2A, the application terminal 2 includes a touch panel unit 11, a wireless LAN adapter 12, an infrared light receiving unit 13, a short-range communication unit 14, and a control unit 15. The touch panel unit 11 is a well-known unit including a display panel 18 and an input panel 19.

The display panel 18 is composed of, for example, a thin liquid crystal display or organic EL display of A4 or B5 size, and will be described later in detail, but food and drink (beer, snacks, set meals) as menu items provided at the store 10 Etc.) and various images necessary for realizing various functions convenient for the user are displayed.

The input panel 19 is an apparatus that is integrally provided on the surface of the display panel 18 and inputs touch operations at locations corresponding to various display images. As the operation principle of the input panel 19, any of known methods such as a matrix switch method, a resistive film method, a surface acoustic wave method, an infrared method, an electromagnetic induction method, and a capacitance method may be adopted. .

The wireless LAN adapter 12 is a device for connecting the application terminal 2 to the Internet network 30 via the wireless LAN router 9 and for the application terminal 2 to perform wireless communication with other terminals 5 and the PC 7 in the store 10. Yes, it is configured such that a variety of information transmitted from the application terminal 2 is added with a terminal ID assigned in advance for each terminal 2 and transmitted.

The infrared light receiver 13 is a well-known device that receives infrared light, and is configured to receive various signals transmitted by infrared light from the remote control device 3 and the mobile phone 6.
The short-range communication unit 14 is a well-known communication controller for performing wireless communication in accordance with a protocol such as Bluetooth (registered trademark), for example, and within a distance of about several meters to several tens of meters, for example, The mobile phone 6 is configured to receive various signals transmitted by radio waves in a specific frequency band.

The control unit 15 is composed mainly of a known microcomputer including a CPU, ROM, RAM, flash memory, I / O, a bus line connecting these, and a hard disk. In the present embodiment, the CPU executes application processing (to be described later) using the RAM as a work area based on a program stored in a ROM or flash memory, and displays various images (displayed on the touch panel unit 11) on the hard disk. A template in which an option image 90 to be described later) and a remote controller ID and an identification ID to be described later are associated in advance are stored in advance.

In addition to the touch operation, the control unit 15 slides from the start point to the end point of a drag-and-drop operation on the touch panel unit 11 (operation to release after touching and dragging with a finger or a protrusion 24 described later). A user operation reading process for reading a route based on an input from the input panel 19 is also performed.

[Configuration of remote control device]
The remote control device 3 has a standard type that is simply formed in a plate shape and has a confirmation button 21 and a cancel button 22 (see FIG. 2B) as two input buttons mounted on the surface, and two on the surface of the above-mentioned plate key. A special type in which a confirmation button 21 and a cancel button 22 as input buttons are additionally mounted is prepared.

In addition, as shown in FIG. 2B, the remote control device 3 of the present embodiment includes at least an infrared light emitting unit 23 and a control unit 25, and a pen-shaped small-sized end on one side of the surface where the infrared light emitting unit 23 is located. The protrusion 24 is provided, and the touch panel 11 of the application terminal 2 can be operated using the protrusion 24 instead of the user touching with a finger.

Furthermore, in the remote control device 3 of the present embodiment, the remote control ID corresponding to the identification ID for identifying the user is described in large letters on the surface so that it can be easily understood. In the special-type remote control device 3, the remote control ID is used as a number tag for a clog box.

The infrared light emitting unit 23 is a known device that emits infrared light, and is configured to transmit the signal generated by the control unit 25 on the infrared light to the outside. Note that the standard type remote control device 3 may be provided so as to be lent to a customer by a store clerk of the store 10, and may be configured to include a short-range communication unit (not shown) in addition to the infrared light emitting unit 23. .

When the confirm button 21 or the cancel button 22 is pressed by the user, the control unit 25 displays an operation signal that associates the operation content corresponding to the pressed button with the identification ID assigned to each remote control device 3. Configured to generate. Here, the operation signal refers to either a confirmation signal corresponding to pressing of the confirmation button 21 or a cancellation signal corresponding to pressing of the cancel button 22.

As described above, the basic configuration of the remote control device 3 is a simple configuration in which operation signals respectively corresponding to the two input buttons are transmitted. Therefore, the remote control device 3 can be manufactured at a relatively low cost, and the order management system 1 Is designed to minimize the additional costs associated with.

[Configuration of management server]
The management server 4 is a management device that manages various information (including at least order contents) regarding a plurality of stores 10, a plurality of seats 20 in each store 10, a terminal operation of a customer, a terminal operation of a clerk, and the like. It is configured. Specifically, the management server 4 includes a network I / F 31, a database unit 32, a timing device 33, and a control unit 35, as shown in FIG. 3A.

The network I / F 31 is a device for connecting the management server 4 to the Internet network 30 and communicating with various devices connected to the Internet network 30. The control unit 35 is configured around a known microcomputer and a hard disk. The database unit 32 is a storage device that accumulates various types of information received via the network I / F 31. The timing device 33 is a device for associating various types of information received from an external device via the network I / F 31 with the reception time.

Among these, in the database unit 32, in addition to the inventory status (for example, the remaining number of each menu item) for each store 10 (that is, for each store ID), various information (for example, for each terminal ID) (for example, for each terminal ID) Number of customers, staying time, order contents, etc.) and primary data representing various information for each remote control device 3 (that is, for each identification ID) (for example, information associating remote control IDs with order contents) in time series. Is done.

Various images to be displayed on the touch panel unit 11 of the application terminal 2 (a main image 60, a sub image 65, a remote control received image 70, a confirmed image 75, an arrival image 80, a situation image 85, etc., which will be described later) are displayed on the hard disk of the control unit 35. ), And item information representing the fee (payment price) and intake calories for each menu item is stored in advance. These images are displayed in several languages other than Japanese (English, Chinese, Korean, Portuguese, etc.), and a number of images for foreign languages corresponding to the language are also prepared. Yes.

And the control part 35 (CPU) updates the content memorize | stored in the database part 32 based on the various information matched with the reception time in the timing device 33, or manages based on said primary data. Database processing is performed such that secondary data (hereinafter referred to as “database information”) that can be referred to is created and transmitted to the

PCs

7 and 8 and the terminal 5 connected to the Internet network 30.

Further, when the control unit 35 (CPU) receives a predetermined download request from the mobile phone 6 via the network I / F 31, the control unit 35 (CPU) transmits the above-described remote control application to the mobile phone 6 via the network I / F 31. When a predetermined transmission request is received from the mobile phone 6 that is activating the remote control application, an application service process is performed in which an identification ID prepared in advance separately from the remote control device 3 is transmitted to the mobile phone 6.

Furthermore, the control unit 35 (CPU) stores the identification ID and the order details for each store 10 on the basis of various information received from the application terminal 2 via the network I / F 31 and stored in the database unit 32. The server process (described later) is executed to update the primary data being stored, extract various images and various information stored in the hard disk, and transmit them to the application terminal.

[Structure of cash register terminal]
The cash register terminal 5 is installed, for example, in the vicinity of an entrance / exit in the store 10, and as shown in FIG. In addition, a thermal printer 47 is provided.

The display 41 is a device for displaying various types of information, and is configured by two display panels (touch panels) so that both the store clerk and the customer can visually recognize the information. The wireless LAN adapter 42 is a device for connecting the cashier terminal 5 to the Internet network 30 via the wireless LAN router 9 and for the cashier terminal 5 to perform wireless communication with other terminals 2 and the PC 7 in the store 10. is there. The infrared light receiving unit 43 and the short-range communication unit 44 have the same configuration as that included in the application terminal 2. The operation key 46 includes a plurality of buttons that accept user input operations. The thermal printer 47 is a device for printing a recording sheet and issuing a receipt or the like. The control unit 45 is configured around a known microcomputer, hard disk, and the like, and executes a registration process to be described later. However, the vacant seat information of the seat 20, various images for managing payment information (to be described later, such as a standby image 66 and a settlement image 77), a remote control ID, and an identification ID correspond to the hard disk of the control unit 45 in advance. The attached map is stored.

[Configuration of headquarters PC]
The head office PC 8 is a well-known personal computer as a terminal installed in a head office that manages a plurality of stores 10, and as shown in FIG. 3C, a network I / F 51, a display 52, an operation input section 53, and a control section 55 is comprised. The operation input unit 53 is mainly configured with a mouse and a keyboard for accepting user input operations.

The control unit 55 is configured around a well-known microcomputer, hard disk, and the like. Upon receiving a predetermined password via the operation input unit 53, the control unit 55 receives the database information from the management server 4 via the network I / F 51. Various types of information processing are executed for acquiring and displaying the information on the display 52 and updating the inventory information indicating the inventory status for each store 10 (for each store ID). Such various types of information processing may be defined so that it can be executed not only in the head office PC but also in the store PC 7 and the cash register terminal 5.

[Application processing]
Next, application processing executed by the control unit 15 (CPU) of the application terminal 2 will be described. Specifically, in the application process, the following processes (1) to (13) are mainly executed. The above-mentioned terminal ID is added to various information transmitted from the application terminal 2.

(1) While a notification image (not shown) indicating the table preparation state of the seat 20 is displayed on the display panel 18, a touch operation of a soft key for notifying completion of the table preparation is input via the input panel 19. Then, completion information indicating that fact is transmitted to the cashier terminal 5 and the management server 4 via the wireless LAN adapter 12. Note that the completion information is transmitted when the clerk of the store 10 touches the soft key when the table preparation of the seat 20 is completed.

(2) When the main image 60 (see FIG. 4A) representing the category item 61 for selecting food and drink provided in the store 10 is received from the management server 4 via the wireless LAN adapter 12, the main image 60 Is displayed on the display panel 18. When the touch operation of the soft key corresponding to the category item 61 is input via the input panel 19, the first information representing the category item 61 selected by the touch operation is sent to the management server 4 to the wireless LAN adapter. 12 to transmit.

(3) When a sub-image 65 (see FIG. 4B) representing a menu item 62 that is a food that can be ordered as a lower layer of the category item 61 is received from the management server 4 via the wireless LAN adapter 12, the sub-image 65 is displayed on the display panel 18. When the touch operation of the soft key corresponding to the menu item 62 is input via the input panel, the menu item 62 selected by the touch operation is highlighted, and the order key 63 is further touched in that state. Then, selection information representing the highlighted menu item 62 is transmitted to the management server 4 via the wireless LAN adapter 12. Even when the cancel key 64 of each menu item 62 is touched, selection information indicating the menu item 62 corresponding to the cancel key 64 is transmitted.

(4) When a remote control acceptance image 70 (see FIG. 5A) for accepting a remote operation for the menu item 62 based on the selection information is received from the management server 4 via the wireless LAN adapter 12, the remote control acceptance image 70 Is displayed on the display panel 18 for a predetermined display time. Then, while displaying the remote control acceptance image 70 on the display panel 18, the order contents for each identification ID based on the operation signal received from the remote control device 3 or the mobile phone 6 via the infrared light receiving unit 13 or the short-range communication unit 14. Are counted. Specifically, with respect to each identification ID, addition / subtraction is performed with the number of receptions of the confirmation signal within the display time of the remote control acceptance image 70 as plus and the number of receptions of the cancellation signal as minus, and each identification ID is associated with the order contents and the number thereof. The attached order information is transmitted to the management server 4 and the store PC 7 via the wireless LAN adapter 12. When an operation signal is received via the short-range communication unit 14, the identification ID included in the operation signal is an identification ID associated with the application terminal 2 in advance based on pairing information described later. The operation signal is allowed to be received only when it matches.

(5) The management server 4 displays a confirmed image 75 (see FIG. 5B) in which the menu item 62 confirmed based on the order information, the order contents, the number of the order contents, and the remote control ID are associated with each other from the management server 4. When received via the adapter 12, the confirmed image 75 is displayed on the display panel 18. When a touch operation is input via the input panel 19 for the arrival key 71 for notifying each menu item 62 of arrival at the seat 20, the menu item 62 notified by the touch operation is displayed. The arrival information to be represented is transmitted to the management server 4 via the wireless LAN adapter 12. Although not shown, the cancel key 64 of each menu item 62 is displayed in the confirmed image 75 for a certain time after the confirmed image 75 is received from the management server 4, and the cancel key 64 is displayed during this display. Is touched, the selection information corresponding to the cancel key 64 is transmitted.

(6) An arrival image 80 (see FIG. 6A) in which the menu item 62 already arranged based on the above arrival information, the order contents, the number of the order contents, and the remote control ID are associated is wirelessly transmitted from the management server 4. When received via the LAN adapter 12, the arrival image 80 is displayed on the display panel.

(7) When a confirmation signal is received via the infrared light receiving unit 13 or the short-range communication unit 14 while the confirmed image 75 or the arrival image 80 is being displayed on the display panel 18, a user request indicating an identification ID based on the confirmation signal is received. The data is transmitted to the management server 4 via the wireless LAN adapter 12.

(8) When a status image 85 (see FIG. 6B) representing the order status corresponding to the identification ID based on the user request is received from the management server 4 via the wireless LAN adapter 12, the status image 85 is displayed on the display panel. 18 is displayed. In this situation image 85, for the identification ID (remote control ID) based on the above-described user request, in addition to all the order contents and the payment price, the calorie intake corresponding to the order contents is displayed.

(9) When the settlement key 81 is touched while the arrival image 80 is displayed on the display panel 18, a settlement request indicating a settlement information request for calculating the payment amount for the order contents for each identification ID is sent to the management server. 4 through the wireless LAN adapter 12.

(10) When the above settlement information is received from the management server 4 via the wireless LAN adapter 12, the payment price for each remote control ID is used based on the settlement information, using the model stored in the hard disk of the control unit 15. Is displayed on the display panel 18 as an option image 90 (see FIG. 7A). The stacked bar graph 91 displays a plurality of rectangular configuration blocks 92 having a width corresponding to the payment price for each remote control ID, and displays the remote control ID (number tag) and each individual block in each configuration block 92. The payment price (amount) is displayed in association with it.

(11) While displaying the option image 90 on the display panel 18, based on the input from the input panel 19, a drag-and-drop operation (operation to touch and slide the configuration block 92) in each configuration block 92 is performed. When read, in accordance with the operation, the boundary line 93 between the corresponding constituent block 92 (highlighted constituent block 92) and the adjacent constituent block 92 is moved and displayed in the sliding direction. Specifically, while maintaining the width of the entire stacked bar graph 91 (the total width of the plurality of component blocks 92) and the component ratio (payment ratio) between the component blocks 92 other than the corresponding component block 92, The boundary line 93 is moved and displayed. When moving and displaying in this way, each remote control ID is changed based on the change in the composition ratio of the stacked bar graph 91 accompanying the movement of each boundary line 93 (that is, the width of each component block 92 during or after movement). Is recalculated and displayed on the display panel 18 (see FIG. 7B). Although illustration is omitted, when a touch operation is input via the input panel 19 for the equal key 94 while the option image 90 is displayed on the display panel 18, the component ratio of the stacked bar graph 91 is equally divided. While moving and displaying each boundary line 93, the payment amount for each remote control ID is recalculated and displayed on the display panel 18 so as to equally divide the payment amount (total amount) of the entire group constituted by a plurality of remote control IDs. .

(12) While the option image 90 is being displayed on the display panel 18, if a touch operation is input with respect to the confirmation key 96 via the input panel 19, payment is made for each remote control ID (for each identification ID) displayed at that time. Payment information representing the price is transmitted to the management server 4 and the cash register terminal 5 via the wireless LAN adapter 12. When the payment price is recalculated by the user's drag-and-drop operation, the payment information is transmitted as information indicating the payment price after the recalculation for each identification ID.

(13) When the payment information is transmitted, various images representing a message for thanking the user and guiding the user to the cash register terminal 5 are displayed on the display panel 18, and then the notification image is displayed on the display panel 18. To display.

[Cash register processing]
Next, a cash register process executed by the control unit 45 of the cash register terminal 5 will be described. Specifically, in the registration process, the following processes (1) to (5) are mainly executed.

(1) Based on the completion information received from the application terminal 2 via the wireless LAN adapter 42, vacant seat information representing a vacant seat 20 (terminal ID) in the store 10 is displayed on the display 41.

(2) When there is a vacant seat 20 in the store 10, when the vacant seat 20 is selected via the operation key 46, the seat 20 is highlighted on the display 41, and in this state, the mobile phone 6 ( Alternatively, when an identification ID is received from a part of the remote control device 3) via the short-range communication unit 44, pairing information in which the identification ID is associated with the terminal ID of the application terminal 2 installed in the seat 20 Is transmitted to the application terminal 2 via the wireless LAN adapter 42.

(3) When the payment information is received from the application terminal 2 via the wireless LAN adapter 42, the payment information (information indicating the payment price corresponding to each identification ID) is stored in, for example, a flash memory in the microcomputer. .

(4) When a predetermined operation by the store clerk is accepted via the operation key 46, a standby image 66 (see FIG. 8A) for adjusting the fee is displayed on the display 41.
(5) While the standby image 66 is displayed on the display 41, when the confirmation signal is received via the infrared light receiving unit 43 or the short-range communication unit 44, the confirmation signal is changed from the payment information stored in the flash memory. A payment price corresponding to the included identification ID is extracted, and based on the extraction result, a settlement image 77 representing the remote control ID and payment price of the user who owns the remote control device or mobile phone (see FIG. 8B). ) Is displayed on the display 41. The settlement image 77 includes a selection key 78 for selecting a payment method. When the selection key 78 is touched by a user, various images are displayed based on the operation input.

[Server processing]
Next, server processing executed by the control unit 35 of the management server 4 will be described. Specifically, in the server process, as shown in FIG. 9, the following processes (1) to (8) are mainly executed.

(1) When the completion information is received from the application terminal 2 via the network I / F 31, the main image 60 (see FIG. 4A) is transmitted to the application terminal 2 via the network I / F 31.

(2) When the first information is received from the application terminal 2 via the network I / F 31, the sub image 65 (see FIG. 4B) corresponding to the category item 61 indicated by the first information is networked to the application terminal 2. It transmits via I / F31.

(3) When the selection information is received from the application terminal 2 via the network I / F 31, the remote control acceptance image 70 (see FIG. 5A) corresponding to the menu item 62 indicated by the selection information is transmitted to the application terminal 2. Transmit via / F31.

(4) When the order information is received from the application terminal 2 via the network I / F 31, the order information is stored in the database unit 32, and the menu item 62 indicated by the order information, the order contents, and the order contents are displayed. The confirmed image 75 (see FIG. 5B) corresponding to the number and the remote control ID is transmitted to the application terminal 2 via the network I / F 31.

(5) When the arrival information is received from the application terminal 2 via the network I / F 31, the arrival information is stored in the database unit 32, and the order item has been received for the menu item 62 indicated by the arrival information. The arrival image 80 (see FIG. 6A) is transmitted to the application terminal 2 via the network I / F 31.

(6) When the above-described user request is received from the application terminal 2 via the network I / F 31, all the order contents, the payment price and the calorie intake of each order content, and the payment price for the identification ID indicated by the user request And a situation image 85 (see FIG. 6B) representing the total value of calorie intake is transmitted to the application terminal 2 via the network I / F 31. Note that the order content is extracted from the order information stored in the database unit 32 based on the identification ID indicated by the user request, and the payment price and intake calories are controlled based on the extracted order content. Extracted from item information stored in 35 hard disks.

(7) When receiving the above-described settlement request from the application terminal 2 via the network I / F 31, a plurality of identification IDs indicated by the settlement request are grouped, and the above-described settlement information corresponding to the group is stored in the application terminal 2. Via the network I / F 31.

(8) When the payment information is received from the application terminal 2 via the network I / F 31, the payment information is stored in the database unit 32 and the notification image (not shown) is networked to the application terminal 2. It transmits via I / F31.

[How to use the order management system]
In the order management system 1 configured as described above, a user first stores a shoe in a clog box near the entrance of the store 10 and locks it when entering the store, or by renting it from a store clerk, so that the remote control device 3 Can be possessed. Alternatively, the mobile phone 6 can be used as the remote control device 3 by starting the remote control application on the mobile phone 6 owned by itself and acquiring the identification ID from the management server 4. On the other hand, the store clerk performs a selection operation (key operation) of the vacant seat 20 from the vacant seat information displayed on the cash register terminal 5 to guide the customer.

Next, when the user performs a selection operation (touch operation) of a desired category item 61 from the main image 60 displayed on the application terminal 2 provided in the guided seat 20, the category item 61 is displayed. Is displayed, and a desired menu item 62 (food or drink) is selected from the sub-image 65. At this time, for example, the user can hold the application terminal with one hand and perform a touch operation using the protrusion 24 provided on the remote control device 3 with the other hand.

When a selection operation (touch operation) of a desired menu item 62 is performed, a remote control acceptance image 70 corresponding to the menu item 62 is displayed for a certain period of time. A remote operation from the telephone 6, that is, a confirmation operation for confirming the menu item 62 as the order content or a cancel operation for canceling the menu item 62 from the order content is performed. At this time, the user who has performed the touch operation on the menu item 62 using the protrusion 24 provided on the remote control device 3 presses the confirm button 21 (or the cancel button 22) without holding the remote control device 3, thereby A confirmation operation (or cancellation operation) can be performed.

Note that the user can cancel the order contents by calling the remote control acceptance image 70 from the sub-image 65 again and performing a cancel operation within a predetermined time even if the confirmation operation is once performed. If the user is a member of a group customer, one of the users selects the menu item 62 by touch operation and the remote control acceptance image 70 is displayed. If you want to confirm or cancel the order, you can also use the remote control.

Further, after confirming the contents of the order, the user owns it while displaying the confirmed image 75 or arrival image 80 on the application terminal 2 (other images can be displayed other than the remote control acceptance image 70). When the confirmation operation is performed with the remote control device 3 or the mobile phone 6, it is possible to know the calorie intake, the charge, etc. regarding the confirmed order contents.

When the user performs a touch operation on the settlement key 81 while displaying the arrival image 80 on the application terminal 2 after eating and drinking, an option image 90 representing the payment price for each remote control ID in the form of a stacked graph is displayed. Therefore, for example, if the user is a member of a group customer, it is possible to intuitively visually recognize its own payment price and the payment ratio in the entire group.

For example, when the customer wants to increase his / her payment amount in the entire group, the user touches and slides the component block 92 corresponding to his / her remote controller ID in the option image 90, thereby performing the operation in the entire group. It can be easily adjusted while considering the payment ratio.

Subsequently, when the user performs a touch operation on the confirmation key 96 of the option image 90 after (or without adjusting) the payment price, an image prompting the application terminal to move to the installation location of the cash register terminal 5. (Not shown) is displayed, so that the user carries the remote control device 3 or the mobile phone 6 in accordance with the display guidance and performs settlement.

The customer displays a standby image 66 that prompts a confirmation operation to be performed on the remote control device 3 or the mobile phone 6 at the cash register terminal 5. When the confirmation operation is performed according to the display guidance, the user who has performed the operation is notified. Since the settlement image 77 representing the corresponding remote control ID and the payment fee is displayed, it is possible to smartly pay one by one by performing settlement according to the display.

[Effect of this embodiment]
As described above, according to the order management system 1 of the present embodiment, the menu item (order content) corresponding to the touch operation on the application terminal 2 and the customer who confirmed the order content are displayed by the remote control ID. Since they can be linked, various convenient functions can be realized without handling personal information.

Further, in the order management system 1, since the management server 4 centrally manages the order contents in the plurality of stores 10, it is not always necessary to install a management device in each store 10, so that the cost is reduced accordingly. Can do.

Furthermore, in the order management system 1, since many images displayed on the application terminal 2 are images distributed from the management server 4, these images can be centrally managed by the management server 4. System design can be changed easily.

In the order management system 1, many images displayed on the application terminal 2 and the cash register terminal 5 are images prompting the user to perform the next action. It is possible to guide from order to settlement in a natural way.

Furthermore, in the order management system 1, the payment ratio can be adjusted by a simple operation on the application terminal 2, or a plate key for storing shoes in a shoe rack can be used as the remote control device 3. Since it is possible, it is possible to provide users with unique and convenient functions that are not available in other facilities.

Further, in the order management system 1, since the projection 25 is provided on the surface on which the infrared light emitting unit 23 of the remote control device 3 is located, the remote control device 3 is the same as when the user performs a button operation (remote control operation). The user can perform a touch operation on the application terminal 2 using the protrusion 25 while gripping.

Thus, when the user performs the selection operation (touch operation) and the confirmation operation (remote control operation) of the menu item 62 in succession, the remote control device 3 does not have to be released from the hand or moved. Since the touch operation and the remote control operation can be performed while 3 is directed in substantially the same direction with respect to the application terminal 2, the operability is excellent and it is very convenient.

[Other Embodiments]
As mentioned above, although embodiment of this invention was described, this invention is not limited to the said embodiment, In the range which does not deviate from the summary of this invention, it is possible to implement in various aspects.

For example, in the order management system 1 of the above embodiment, the management server 4 centrally manages the order contents at the plurality of stores 10, but the present invention is not limited to this, and the order contents at one store 10 are not limited to this. It may be constructed to manage. Further, instead of the management server 4, at least one of the store PC 7 and the cash register terminal 5 may be configured to manage the order contents in the store 10. Furthermore, instead of the management server 4, the application terminal 2 determines the identification ID received from the remote control device 3 (or mobile phone 6) by the user who owns the remote control device 3 (or mobile phone 6). The order contents that have been placed may be managed in association with each other.

In the order management system 1 of the above embodiment, many images displayed on the application terminal 2 are stored in the management server 4 in advance, but the present invention is not limited to this. It may be stored in advance. Furthermore, instead of the server process performed by the management server 4, the application terminal 2 may perform a process of extracting and displaying various images stored in the terminal 2 in advance.

Further, in the order management system 1 of the above embodiment, some remote control devices 3 are configured to be used as keys for storing the shoes of the user, but are not limited to this. It may be configured to be used as a key for storing at least one of a user's shoes, an umbrella, a jacket, a valuable item, and the like.

The order management system 1 of the above embodiment is configured such that the application terminal 2 provided in each seat 20 in the store 10 accepts a confirmation operation from the remote control device 3 or the mobile phone 6. The terminal 2 is not limited to the terminal 2 and may be any terminal that has a touch panel unit and displays menu items corresponding to the touch operation input on the touch panel unit as order contents.

For example, as such a terminal, as shown in FIG. 10, a well-known handy terminal 29 used for a store clerk to receive an order from a customer in the store 10 may be used. Specifically, the handy terminal 29 is configured to be communicable with the remote control device 3 or the mobile phone 6, and the menu item corresponding to the touch operation input to the touch panel by the store clerk is displayed as the order contents and used. What is necessary is just to comprise so that confirmation operation by a customer may be received.

Further, even if the handy terminal 29 transmits information indicating the order details to the mobile phone 6 that has accepted the confirmation operation, and the mobile phone 6 receives the information, the handy terminal 29 displays the order details on the display screen of the own device 6. Good. According to the order management system 1 configured in this way, for the customer of the store 10, the menu item received by the handy terminal at the time of ordering can be confirmed on the display screen of the mobile phone 6, so that the store clerk can accept the order. There is no need to verbally confirm the details of the order later with the customer, and both the customer and the store clerk are freed from this troublesome confirmation, which is very convenient. Incidentally, in this handy terminal, the order information may be transmitted to, for example, the management server 4 in association with a seat ID preset for each seat 20.

In the order management system 1 of the above embodiment, the remote control device 3 or the mobile phone 6 is configured to perform remote operation (that is, transmit a remote signal) to the application terminal 2 by infrared communication or short-range wireless communication. However, the present invention is not limited to this. For example, a wireless LAN adapter may be provided and a remote signal may be transmitted via the wireless LAN router 9.

Furthermore, in the order management system 1 of the above-described embodiment, the mobile phone 6 owned by the customer is used as a remote control device. For example, a mobile phone such as a PHS lent to the customer at the store 10 (smartphone is also possible). ) May be used as a remote control device.

Moreover, although the order management system 1 of the said embodiment is applied to the restaurant, it is not limited to this, For example, a user selects goods and services generally, such as a complex hot spring facility, a karaoke box, etc. The present invention may be applied to various facilities having an ordering form.

Claims

A display panel provided in a facility and displaying a menu item provided by the facility, and an input panel disposed on the surface of the display panel for inputting a touch operation corresponding to the menu item. A touch panel unit;
Confirmation accepting means for accepting a confirming operation for confirming the order content, with the menu item corresponding to the touch operation input on the touch panel unit as the order content,
Order management means for managing the contents of the order based on the confirmation operation accepted by the confirmation acceptance means;
In an application terminal comprising:
The confirmation operation is one of remote operations from a remote control device to which an identification ID for identifying a user of the facility is individually assigned,
The application terminal characterized in that the order management means associates an identification ID received from the remote control device with an order content determined by a user possessing the remote control device.
A display panel provided in a facility and displaying a menu item provided by the facility, and an input panel disposed on the surface of the display panel for inputting a touch operation corresponding to the menu item. An application terminal having a touch panel unit and accepting a confirming operation for confirming the order content with a menu item corresponding to the touch operation input on the touch panel unit as an order content;
A management device for managing the contents of the order based on a confirmation operation received at the application terminal;
In an order management system comprising:
A remote control device to which an identification ID for identifying a customer of the facility is individually assigned;
The confirmation operation is one of remote operations from the remote control device to the application terminal,
The application terminal transmits information associating an identification ID received from the remote control device with an order content determined by a user possessing the remote control device to the management device. Management system.
When the menu item is selected through the touch operation, the application terminal displays a remote control reception image for indicating either the confirmation content or the cancellation operation for canceling the order content while indicating the content of the order. Displayed on the touch panel,
3. The order management system according to claim 2, wherein the remote control device is configured to perform the remote operation only for the confirmation operation or the cancellation operation.
The application terminal is configured to display order information in which the number of times of reception and the identification ID are associated with each other for all the confirmation operations received within a display time set in advance as a time for displaying the remote control reception image. To
4. The order management system according to claim 3, wherein the management device stores the order contents for each identification ID based on order information received from the application terminal.
The management device transmits the payment information for the order details for each identification ID, and transmits the settlement information to the application terminal corresponding to the group constituted by the plurality of identification IDs.
The said application terminal displays the payment price for every said identification ID on the said touch panel part in the aspect of a lamination | stacking bar graph based on the payment information received from the said apparatus for management, The Claim 2 thru | or 4 characterized by the above-mentioned. The order management system according to any one of claims.
The stacked bar graph is formed by stacking a plurality of rectangular configuration blocks having a width corresponding to the payment price for each identification ID,
The application terminal reads a route from a start point to an end point of a drag-and-drop operation on the touch panel unit, and maintains a total width of the plurality of constituent blocks, while dragging a boundary line in each constituent block. While moving and displaying to the end point of the AND / Drop operation, recalculating the payment price for each identification ID based on the change in the composition ratio of the stacked bar graph accompanying the movement of the boundary line and displaying it on the touch panel unit The order management system according to claim 5.
Payment information representing the payment price for each identification ID recalculated at the application terminal is provided with a cash register terminal that receives from the application terminal,
The order management system according to claim 6, wherein the cashier terminal extracts a payment price corresponding to an identification ID received by remote operation from the remote control device from the payment information.
The remote control device is a device lent out in the facility, and is used as a key for storing at least one of the user's shoes, umbrella, outerwear, and valuables in the facility. The order management system according to any one of claims 2 to 7.