KR20030081265A - Network Service System for Chain Store and its Using Service Method Thereof - Google Patents

Abstract

PURPOSE: A service system for integrating chain stores and a service offering method using the same are provided to integrate and manage a business having many chain stores through business cooperation on the online, and to offer various kinds of service through the online. CONSTITUTION: The system comprises a head office server network(100) and a settlement terminal(200) of each chain store. The head office server network(100) comprises an operation server(110), a database server(120), a network interface(130), and a character extracting part(140). The operation server(110) includes a chain store certification program(111), a business information program(112), an order information program(113), a customer information program(114), a settlement terminal information program(115), a chain store information program(116), and a system management program(117). The settlement terminal(200) includes a credit card reader(210), a receipt printer(220), a barcode reader(230), a network printer(240), a display part(250), and an information input part(260).

Description

Integrated chain store service system and service providing method using the same {Network Service System for Chain Store and its Using Service Method Thereof}

The present invention relates to a service system and a service method online, and more particularly, to a service system and a service method for integrated management of a chain store on a web basis.

Today, the rapid development of Internet technology not only dramatically improves work efficiency, but also changes the daily way of life of modern people.

In particular, many online services using the Internet are provided, and electronic commerce is one of them.

The electronic commerce operates a shopping mall online, and the merchandise ordered through the shopping mall is directly provided by each selling company on the offline store, thereby reducing the cost burden for installing the store on the offline market, thereby obtaining operating profit.

However, the above-described online shopping malls have a problem in that the purchase ordered goods and the actual delivered goods may be different because the consumers cannot see or touch the actual goods, and thus, various stores on the offline are also necessary.

However, the various off-line stores have a problem that they have to close without seeing a lot of profits because of the low recognition of their own brands except for distributors of each product company.

Accordingly, in recent years, it has been possible to obtain operating profits through sales alliances between wholesalers and retailers such as chain stores, but this business method also has a problem in that it is difficult to make a uniform business because it is made through independent sales of each chain store.

The present invention has been made in order to solve the above-mentioned problems, the integration of the chain stores to enable the provision of various services through the online and manage the business method having a plurality of chain stores through online alliances online Its purpose is to provide a service system and a service method thereof.

1 is a schematic diagram showing a construction state of a chain store integrated service system according to the present invention;

2 is a system configuration diagram showing a configuration of a chain store integrated service system according to the present invention.

3 is a flowchart illustrating a series of processes for registering a chain store in a service providing process using the chain store integrated service system of the present invention.

4 is a flowchart illustrating a service process operated when a product is sold from a payment terminal of a specific chain during a service providing process using a chain store integrated service system according to the present invention.

Figure 5 is a flow chart showing a series of service process for the date of receipt of goods and reservation of the destination of the service providing process using the chain store integrated service system of the present invention

Explanation of symbols for main parts of the drawings

100. Our server network 110. Production server

120. Database Server 130. Network interface

140. Character extraction unit 200. Payment terminal

According to an aspect of the present invention for achieving the above object, a server for providing information of various products printed with a number of self-produced characters, chain store authentication, inventory information, customer information confirmation, mileage information provision, product destination designation It has a database server for storing chain store information, product information, customer information, has a network interface that can be connected online, and has a character extracting unit for randomly extracting and transmitting one of a plurality of pre-registered characters Our network of servers; It is connected to the server network of the main office so as to communicate, and is configured to receive a variety of product information, inventory information, customer information mileage information, extracted characters, etc. from the operation server, credit card reader, receipt printer, barcode reader, network The present invention provides a chain store integrated service system comprising: a payment terminal for each chain store constructed including at least one of a printer, a display unit, and an information input unit.

In addition, according to the service method of the present invention using the service system described above, the first step of receiving a purchase order of each product from each customer through the payment terminal of each chain store; A second step of checking whether a registration state of a corresponding product is registered in the payment terminal when a purchase order of a specific product occurs; If the ordered product is registered in a payment terminal, providing a related information for performing payment according to the sale of the corresponding product through the payment terminal to the server network of the head office; And a fourth step of: performing a payment for product sales through information exchange between the payment terminal and the server network, and issuing a receipt related to payment through the payment terminal. It suggests how to provide.

Here, before the first step is performed, the relevant information of various products newly registered in the database server is provided to the payment terminal of each chain store through a network interface unit, and the payment terminal of each chain store registers the received information. Characterized in that the step further comprises.

In addition, the related information for performing the payment during the third step is characterized in that the information on the details of the sale product and the purchase customer is included.

In addition, the feature of the sale of the product and the information related to the customer is registered in the database, characterized in that it can be used as reference data for future customer management.

The server network may further include extracting a specific character by operating a character extractor in the server network and providing the extracted character to a payment terminal. The method further includes a process of displaying a specific character received, thereby providing an event for benefiting the customer when the specific character printed on the purchased product and the displayed character are the same. do.

In addition, the server network of the head office during each step is performed, characterized in that it comprises the step of booking a destination for the goods ordered from each customer.

At this time, the destination reservation is a first step of performing an order of goods and selection of a destination through online; A second step of checking the remaining stock of the goods at the chain store of the selected destination; A third step of notifying of the reservation impossibility when the remaining inventory is insufficient and receiving a reservation for a destination when the remaining inventory exists; And a fourth step of registering and providing various related information about the received destination reservation to a payment terminal provided at a chain store of the destination.

Hereinafter, an embodiment of a chain store integrated service system and a service method using the same will be described in detail with reference to FIGS. 1 to 4 as follows.

First, Figure 1 and Figure 2 is a schematic diagram showing a chain store integrated service system according to the present invention.

That is, the chain store integrated service system according to the present invention is largely constructed such that the server network 100 of the head office and the payment terminal 200 of each chain store are interlocked with each other.

The server network 100 of the head office includes an operation server 110, a database server 120, a network interface unit 130, and a character extracting unit 140.

Here, the operation server 110 is interlocked with the database server 120 to control the provision of information of various products, authentication of chain stores, providing inventory information, customer information, providing mileage information for each customer, designation of a destination of a product, and the like. Is built to be possible.

At this time, the operation server 110 is provided with a plurality of programs for the provision of the above-described information or to perform the verification and authentication of the information, etc., each program is a chain store authentication program 111, business information program 112, the order information program 113, the customer information program 114, the payment terminal information program 115, the chain store information program 116, the system management program 117, and the like.

Of course, the operation server 110 is provided with a variety of memory, O.S program, CPU and the like as a normal server computer.

In addition, the database server 120 is responsible for storing a variety of information, the stored information is a product information database 121, a customer information database 122, sales information database 123, inventory The information database 124, the chain store information database 125, the order information database 126, the customer information database 127, the character information database 128, and the like are included.

In this case, the character is a character or a trademark developed in-house, or printed on each sale as a trademark serves to enable each chain is recognized as a single company.

In addition, the network interface unit 130 is configured to enable exchange of information with the payment terminal 200 established in each chain store on a remote location by allowing the operation server 110 to establish a state of internet connection, And a network card (NIC; Network Interface Card) connected to the modem.

In addition, the character extracting unit 140 performs a role of randomly extracting any one character of each character and providing it to the payment terminal 200 of each chain store.

At this time, the character extraction unit 140 is the operation is performed when the payment is performed through any one of the payment terminal 200 of each of the payment terminal 200 of the chain stores, and the extracted character is a payment terminal (10) 200).

In addition, the server network 100 of the head office as described above further includes a console monitor (150) to be controlled by the server administrator.

In addition, the payment terminal 200 of each chain store is communicatively connected to the aforementioned server network 100 of the head office, and reception of various information from the operation server 110 constituting the server network 100 of the head office is performed. It is possible to build.

The payment terminal 200 includes at least one of a credit card reader 210, a receipt printer 220, a barcode reader 230, a network printer 240, a display unit 250, and an information input unit 260. It is built.

Hereinafter, a process of providing a service to the chain store integrated service system of the present invention including the series of configurations described above will be described with reference to FIGS. 3 to 5.

First, FIG. 3 shows a series of processes for registering a chain store in a service provision process using the chain store integrated service system of the present invention.

That is, when the establishment of a specific chain store (S110) is made, the database server 120 constituting the server network 100 of the head office includes information about the chain store and information about the payment terminal 200 provided in the chain store. It is registered (S120).

In this case, the information on the chain store includes basic information including the name and address of the chain store, the details of the various products stored in the chain store, inventory, etc., in this case, the server network 100 The operation server 110 registers various information about the chain store in the payment terminal 200 of the chain store (S130).

In addition, the operation server 110 constituting the server network 100 in the state in which the registration for each chain store as described above is continuously searched for various product information newly registered in the database server 120 (S140). )do.

At this time, if a new registration of a specific product occurs, the operation server 110 provides the newly registered product-related information to the payment terminal 200 of each chain through the network interface unit (130) (S150).

In addition, while the above-described series of processes are being performed, the operation server 110 continuously communicates with the payment terminals 200 of the respective chain stores and continuously checks the inventory quantity of various products stored in the chain stores, thereby causing shortage or Continuously confirm the occurrence of a request for replenishment of water from the chain store.

At this time, the inventory quantity of the various products can be confirmed by updating the database server 120 based on the sales information when an action according to the sale of the goods occurs through each payment terminal 200.

Hereinafter, a description will be given of a process in which the server network 100 of the head office is operated when a selling activity is generated from the payment terminal 200 of a specific chain store while the above-described process is repeatedly performed.

First, the operation server 110 continuously checks whether or not a purchase order of various products is generated from each customer through the payment terminal 200 built in each chain store (S210).

At this time, the generation of the purchase order is read through a signal input by the operator to the payment terminal, and if the purchase order is generated, the payment terminal 200 is connected to the server network 100 of the head office through the online connection. A state capable of communicating with the configuring operating server 110, that is, session connection is performed (S220).

In the above state, if the confirmation of the sale product is made through a configuration such as a barcode reader 230 or an information input unit 260 connected to the payment terminal 200, the payment terminal 200 confirms whether the corresponding product is registered. (S230).

If the registration of the product is not made, the operation server 110 downloads information such as a price of the corresponding product to the payment terminal 200 (S240), and if the registration of the product is made, the sale of the corresponding product. Receives the uploaded information (S250) from the payment terminal 200 to perform the payment according to the.

At this time, the related information according to the sale includes the details of the sale product, the sales quantity, the sale price, the purchase customer information, the payment means (cash, credit card, coupon, check, electronic money, etc.).

The operation server 110, which has downloaded the related information according to the sales by the above process, updates the information to the database server 120, so as to reference data such as reference data, sales information, and inventory information for future customer management. To be used.

In other words, by using the updated data, it is possible to improve customer satisfaction by providing a planning product according to the customer's taste by marketing the customer through the member management function, enhancing its competitiveness, and analyzing sales information.

In addition, if the approval is not normally made after the approval of the payment, the operation server 110 notifies of the payment impossibility (S260) and performs the payment request again, and if the approval of the payment is normally made, the Through the receipt printer 220 of the payment terminal 200 is controlled to issue a receipt related to the payment (S270).

At this time, the operation server 110 controls the character extraction unit 140 to extract a specific character, and provides the extracted character to the payment terminal 200.

In addition, the payment terminal 200 displays the character extracted by the character extraction unit 140 on the display unit 250 to determine whether the operator is identical between the displayed character and the character printed on the sale product. To help.

If each character is confirmed to be the same, it is preferable to improve the customer response by performing an event for providing a benefit to the customer, for example, free of charge, providing a coupon, and earning additional mileage.

On the other hand, the chain store integrated service providing method according to an embodiment of the present invention further suggests that the service for the reservation of the destination.

In this case, the receipt of the reservation point means that the purchase date and the destination reservation can be made when the purchaser wants to receive the purchased goods elsewhere or when it is difficult to receive the same day due to the personal circumstances of the buyer and when there is insufficient stock of the purchased goods in the chain store. By doing so, the buyer can conveniently receive the goods.

This is because, while receiving the reservation of the destination continuously (S310), when the order of goods and the selection of the destination (S320), etc. are generated through the payment terminal 200, the operation server 110 is settled at the chain store of the selected destination. While communicating with the terminal 200, it checks the remaining inventory for the product on the date of receipt (S330).

In this process, if there is a residual stock, the reservation acceptance is performed by approving the reservation of the destination (S340).

At this time, the operation server 110 provides various related information about the received destination reservation to the payment terminal 200 provided at the chain store of the corresponding destination to register the sale reservation so that the reserved product is sold to other buyers. To prevent it.

Of course, if there is a shortage of remaining inventory in the chain stores of the receiving place and the notification of the receipt of the reservation and the receipt of the destination (S360) and then request to select another destination or other receipt date.

And, if the above-described series of processes is completed, the operation server 110 updates the remaining amount of inventory by registering the information on the sold product in the database server 120, and continues to the corresponding payment terminal (for sale of goods) 200, the session connection is released to the standby state.

As described above, the chain store integrated service system and service method of the present invention have an effect to facilitate the integrated management of the chain stores of franchise companies associated with a plurality of chain stores.

In addition, it is possible to easily provide information according to the sale of various products by the online sharing with each of the chain stores, it has the effect that the liquidity of the store can be secured by simplifying the payment process.

Claims (8)

Store information of chain stores, product information, and customer information with information server, chain store certification, inventory information, customer information confirmation, mileage information provision, and operation server for designating destination of goods. A server network having a database server for a network, and having a network interface for online access, and having a character extracting unit for randomly extracting and transmitting one of a plurality of pre-registered characters; And, Is connected to communicate with the server network of the head office, and is configured to receive a variety of product information, inventory information, customer information mileage information, extracted characters, etc. from the operation server, credit card reader, receipt printer, barcode reader, network printer, And a payment terminal of each chain store including at least one of a display unit and an information input unit. A first step of receiving a purchase order of each product from each customer through a payment terminal of each chain store; A second step of checking whether a registration state of a corresponding product is registered in the payment terminal when a purchase order of a specific product occurs; If the ordered product is registered in a payment terminal, providing a related information for performing payment according to the sale of the corresponding product through the payment terminal to the server network of the head office; And, A method for providing a chain store integrated service, comprising: performing a payment for product sales through information exchange between the payment terminal and the server network, and issuing a receipt related to payment through the payment terminal; . The method of claim 2, Before the first step is performed A chain store, comprising: providing related information of various products newly registered in a database server to a payment terminal of each chain store through a network interface unit, and the payment terminal of each chain store further includes registering the received information. How to Provide Integrated Services. The method of claim 2, Related information for performing payment during the third step is A method for providing a chain store integrated service, characterized by including a description of the sale product and information related to a purchasing customer. The method of claim 4, wherein Method for providing a chain store integrated service, characterized in that the information related to the details of the sale product and the purchase customer is registered in the database so that it can be used as reference data for future customer management. The method of claim 2, During the execution of the fourth step The server network further includes a process of operating a character extractor to extract a specific character and provide the extracted character to a payment terminal. The payment terminal further includes a step of displaying a specific character received from the server network to operate. A method for providing a chain store integrated service, comprising providing an event to benefit a corresponding customer when a specific character printed on a product purchased to a corresponding customer and the displayed character are the same. The method of claim 2, During each step The server network of the headquarters is a chain store integrated service providing method comprising the step of reserving a destination for the goods ordered from each customer. The method of claim 7, wherein Pick up a destination A first step of performing an order of goods and selection of a destination through online; A second step of checking the remaining stock of the goods at the chain store of the selected destination; A third step of notifying of the reservation impossibility when the remaining inventory is insufficient and receiving a reservation for a destination when the remaining inventory exists; And a fourth step of registering and providing various related information about the received destination reservation to a payment terminal provided at a chain store of the destination, further comprising: a chain store integrated service providing method.