KR101089214B1 - Method and system for providing a call home service - Google Patents

Abstract

We will provide a visiting care service providing method and a visiting care service management system to systematically provide quality care. A method of providing a visited care service, comprising: inputting identification information to a mobile terminal; Checking a caregiver's grade from the input identification information and displaying a UI corresponding to the caregiver on the portable terminal; Inputting the implementation service performed by the caregiver through the portable terminal; Transmitting the input execution service history to a server; And storing the received execution service details.

Description

METHOD AND SYSTEM FOR PROVIDING A CALL HOME SERVICE}

The present invention relates to a visiting care service providing method and a visiting care service management system. More particularly, the present invention relates to a visiting care service providing method and a visiting care service management system which can systematically provide a high quality visit care service.

At present, the population of the elderly is rapidly increasing as the country enters a rapidly aging society. At the same time, it is becoming difficult for senior citizens at home to get help from other families because they are simultaneously transitioning to a nuclear family society.

Accordingly, the Ministry of Health, Welfare and Family Affairs, if a caregiver such as an elderly person or a caregiver applied for a caregiver, the caregiver visits the home and provides the elderly with disabilities with the necessary help in daily life such as eating and bathing. We provide welfare services.

As a result of the national consensus on such welfare services, the long-term care insurance premiums have been collected from the health insurance premiums since July 2008, and the home-care services provided by the caregiver can receive the benefits of the long-term care insurance. It became. Due to such long-term care insurance, the social demand for the visiting care service performed by a caregiver is expected to continue to increase.

However, there is no systematic management system in providing visiting care services, so it is difficult to confirm whether a care provider visits the home and performs the service.

In addition, the procedures are complicated, such as requiring the caregiver or his / her manager to manually fill out the documents for health insurance application.

Accordingly, an object of the present invention relates to a visiting care service providing method and a visiting care service management system capable of systematically providing a visiting care service.

In addition, another object of the present invention relates to a visiting care service providing method and a visiting care service management system that can check in real time the performance of the caregiver.

The above object is, according to the present invention, a method for providing a visiting care service, comprising: inputting identification information to a mobile terminal; Checking a caregiver's grade from the input identification information and displaying a UI corresponding to the caregiver on the portable terminal; Inputting the implementation service performed by the caregiver through the portable terminal; Transmitting the input execution service history to a server; And it can be achieved by a visiting care service providing method comprising the step of storing the received implementation service details.

The method may further include transmitting location information and time information of the mobile terminal to the server; Comparing the location information and the time information transmitted from the mobile terminal with previously stored visit reservation information; And notifying the manager of the comparison result.

Here, comparing the received service history and the stored scheduled service history to determine whether there is an unexecuted service history; And notifying the portable terminal of the fact that the non-executed service history exists.

Displaying item information to be purchased through the mobile terminal; And

The method may further include outputting the article information to the subject or the protector of the subject.

In addition, the above object, according to the present invention, in the visit care service providing method, the step of automatically assigning a caregiver based on the visit reservation information input; Transmitting the visit reservation information to a mobile terminal of the assigned caregiver; And confirming whether or not the visit care service corresponding to the visit reservation information of the caregiver is performed on the basis of the time information and the location information of the mobile terminal. have.

In addition, according to the present invention, there is provided a visit care service management system, comprising: a mobile terminal; A server connected to communicate with the portable terminal, the portable terminal comprising: an input unit for inputting identification information and medical care service details; Display units; Communication unit; And a control unit which checks the level of the caregiver from the inputted identification information and controls the display unit to display a UI corresponding thereto, and controls the communication unit to transmit the input care information to the outside. The server may be achieved by a visiting care service management system comprising a server storage unit for storing the received care care service details.

According to the visited care service providing method and the visited care service management system configured as described above, the following effects are obtained.

First, it is possible to systematically provide visiting care services. The service history provided by the caregiver is automatically saved, and immediate action can be taken if there is no service history.

Second, the caregiver's performance can be confirmed in real time. Caregivers can check in real time to see if a caregiver has actually performed a scheduled home visit.

Hereinafter, a visiting care service providing method and a visiting care service management system according to a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

Visiting care service management system 1 according to the present invention, as shown in Figures 1 and 2, the mobile terminal 200; It includes a server 100 connected to communicate with the mobile terminal 200.

The server 100 stores the visit reservation information input according to the application of the visit care service, and transmits the visit reservation information to the mobile terminal 200.

Here, the visit reservation information may include personal information, visit reservation place information, and visit reservation time information of the applicant or the caregiver.

The mobile terminal 200 is an input unit 220; Display unit 250; Communication unit 210; A storage unit 230; And a control unit 260.

In this case, the mobile terminal 200 may include a PDA, a notebook computer, a PMP, and a mobile phone. In addition to the above, a caregiver is included in the mobile terminal 200 as long as it is a mobile terminal that can communicate with the server.

The caregiver inputs his identification information and the care protection service performed by the caregiver by visiting the caregiver through the input unit 220.

The input unit 220 may include at least one of a touch screen, an input key, a keyboard, a tablet pen, and a mouse.

The display unit 250 may include an LCD panel.

The communication unit 210 connects the mobile terminal 200 and the server 100 by wire or wirelessly to enable data communication in both directions.

Here, it is preferable that the communication unit 210 is a wireless communication unit due to the characteristics of the mobile terminal 200.

The control unit 260 stores the visit place and visit time information transmitted from the server 100 in the storage unit 230.

The storage unit 230 stores base platform data for displaying a caregiver schedule screen A shown in FIG. 3C and a visiting care service record screen B shown in FIGS. 4A to 4C to be described later.

The control unit 260 is configured to display the schedule screen A and the recording screen B based on the base platform data stored in the storage unit 230 and the visit reservation information transmitted from the server 100. The display unit 250 is controlled to be displayed at 250.

3A and 3B illustrate an initial screen and an environment setting screen displayed on the display unit 250 of the mobile terminal 200, respectively.

As shown in FIG. 3A, when the "service confirmation" menu 200A is selected, the visit reservation information (the personal information, the visit place and time information) transmitted from the server 100 is displayed. Accordingly, the caregiver's schedule may be displayed on the mobile terminal 200, as shown in FIG. 3C.

Of course, to display the schedule, as shown in FIG. 3B, it is assumed that a user ID 200F and a password PASSWORD 200G are input. In some cases, the user ID 200F and the password 200G may be provided in an environment setting screen, as shown in FIG. 3B. Accordingly, once set once in the environment setting screen, even if it is not input afterwards, only the above-described "service check" menu 200A can be continued to the next screen.

If necessary, the user confirmation menu (not shown) for inputting the user ID and password is displayed before the screen of FIG. 3A so that the user can enter the screen as shown in FIG. 3A only when the user ID and password are correctly input. You may.

Meanwhile, as shown in FIG. 3B, the IP address 200C of the server 100 and the phone number 200D of the portable terminal 200 may be input for setting a communication environment. In addition, the "RAS ID" 200E illustrated in FIG. 3B is an ID assigned by the wireless network operator to use the wireless network.

Meanwhile, in FIG. 3A, a “welfare tool rental” menu 200B may be provided.

Clicking the "Welfare tool rental" menu (200B) displays a picture of the welfare tool (wheelchair, electric chair, etc.) and item number that can be sold or rented.

Along with the displayed welfare tool and item number, a "purchase request" or "rental application" menu (not shown) for applying for the purchase or lease of the welfare tool may be displayed.

When the "purchase request" or "rental request" menu (not shown) is selected, the photograph of the item requested to purchase to the e-mail address contained in the personal information of the subject or guardian of the subject sent from the server 100 and Send at least one of the item numbers.

In some cases, at least one of a photograph and an item number of an item purchased by the cellular phone of the subject or the guardian included in the personal information may be sent as an SMS text message.

If necessary, the photo and the item number of the item applied for purchase may be wirelessly transmitted to a portable photo printer (not shown) to allow the portable photo printer (not shown) to print.

4A to 4C are visit care service record screens (B) displayed when the nursing care item A1 is selected to provide the visit care service on the schedule screen of FIG. 3C. More precisely, FIGS. 4A to 4C illustrate the visiting care service record screen B displayed on the mobile terminal 200 when the scroll bar S is moved up, middle, and down.

As shown in FIG. 4A, the personal information of the caregiver (in some cases, the service applicant) who is provided with the care service and the address of the caregiver are displayed on the upper screen 200H. Here, the address of the subject and the personal information are transmitted from the server 100 as described above.

The service history 200I is displayed below the upper screen 200H.

Here, the control unit 260 checks the grade of the caregiver according to the caregiver's identification information input through the input unit 220 of the mobile terminal 200, and correspondingly the service history ( The display unit 250 may be controlled to display 200I). That is, different UIs are displayed according to the level of the caregiver. This is to prevent the caregiver from mis-input because the service history can be performed according to the level of the caregiver.

The caregiver checks the service item performed by the caregiver using the input unit 220 in the displayed service history 200I.

For example, as shown in Figure 4b, it can be checked that the services of "change position", "meal help", "maintaining / promoting the body function", "use the toilet", "cooking" and "cleaning / surrounding" have.

In addition, under the service history 200I, the caregiver may manually input time information (start time and end time, 200J) for performing the checked service history through the input unit 200.

Below the time information 200J, an input window 200K through which a memo and a transfer generated while performing a corresponding service can be input, a signature window 200L signed by the caregiver or his / her guardian, and a caregiver's own signature window 200M. Can be displayed.

In addition, the visiting care service record screen (B) is provided with a scroll bar (S1) for scrolling the entire visiting care service record screen (B) described above and a scroll bar (S2) for scrolling only the service history (200I). Can be.

4A to 4C described above, the visit care service record screen (B) of FIG. 4A is a UI screen provided when it is identified as a first-class caregiver from the identification information, while FIGS. 5A and 5B are second-class caregivers. An example of the visiting care service record screen provided in the case of confirmation is shown.

In the service history (200P), only the items "Cooking" and "Cleaning / Cleaning" are activated, and items from "Washing help", "Oral care" to "Moving help" and "Use toilet" are deactivated. do. As a result, the caregiver can prevent the wrong input by mistake.

On the other hand, as shown in Figure 4c, when the "send service history" button (200N) displayed on the visiting care service record screen (B) is clicked, the information input to the visited care service record screen (B) is stored in the server ( 100).

The server 100 stores information recorded on the visiting care service record screen B transmitted from the mobile terminal 200. Here, the information may be stored in a storage unit (not shown) in the server 100. In some cases, it may be stored in an external storage unit (not shown) outside the server 100.

In addition, the company manager 300 and the general manager 400 may be connected to the server 100 connected through the network (N). Here, the network N may be a wired LAN, and in some cases, may be a wireless network.

Here, the company manager 300 refers to a company that provides a visit care service by managing a care provider, and the comprehensive manager 400 refers to a manager who manages the visit care service management system 1 according to the present invention. .

In more detail, the company manager 300 and the comprehensive management paper 400 are personal computers, PDAs, notebook computers, portable multimedia players (PMPs), and the like, which can be connected to a network. Anything you can do is fine.

6 illustrates a login screen displayed when the server 100 is connected.

In the login screen, in order to provide different menus according to the company manager 300, the general manager 400 and the caregiver, the "General Manager (100A)" mode, the "Business Manager (100B)" mode, and the "Sitter page" A selection item for selecting one of the "100C" modes and an input window C for inputting an ID and a password may be displayed.

7 and 8 are screens that are displayed to the general manager 400 when the " general manager " mode 100A is selected from the login screen of FIG. 6 and the ID and password are input.

In the " general manager " mode, the main purpose is to register a company providing a visiting care service, charge a fee to a registered company, and manage whether the fee is paid.

As shown in FIG. 7, the screen includes the items "operator management" (400A), "company management" (400B), "company operator account management" (400C) and "company charges / management" (400D) items A menu may be provided.

In addition, in one region of the screen, an administrator screen 400E displaying a registered company name, the number of nursing management personnel belonging to the registered company, and the number of customers of the registered company may be displayed.

When selecting "manage management" in the upper menu of Figure 7, the manager screen as shown in Figure 8 may be displayed.

List of registered businesses, the operator's account ("business code"), "business name", "business number", "registration date" of the company assigned to the registered company, "modification" to modify the registered company's information, and the registered company "Delete" may be displayed to delete the information.

At the left end of the menu of FIG. 8, a "business list" item 400F and a "business registration" item 400G are provided. When the "business list" item 400F is selected, a registered business list is displayed. When the "business registration" item 400G is selected, a business registration screen (not shown) for registering a business appears.

Hereinafter, the screens shown in FIGS. 9 to 15 are screens provided to the company managers 300 when the "company manager" mode 100B is selected in FIG. 6 and an ID and a password are input.

FIG. 9 is an initial screen displayed when the user selects the "company manager" mode (100B) and logs in. At the top of the screen, "operator management" (300A), "caregiver management" (300B), and "customer management" (300C) , "Operation and Status" (300D), a menu consisting of "Ministry of Health and Welfare automatic report application" (300E) items may be displayed.

When the item "Care Care Manager" 300B is selected, as shown in FIG. 9, a list screen 300I displaying a list of caregivers registered at a logged in company may be displayed.

The list screen 300I includes "ID", "name", "grade", "address", "registration date", "modification" for modifying registration information, and "delete" for deleting registration information. Items may be arranged by caregivers.

In addition, the items 300F, 300G, and 300H included in the “Nursing Care Manager Management” 300B together with the list screen 300I may be displayed at the left end of the same screen.

The company manager may newly register a caregiver by selecting a "caregiver registration" (300G) item in a "caregiver management" (300B) item.

In addition, when the user clicks on the “View caregiver location” 300H item, the current location of the registered caregiver may be displayed on a map or in text. For example, it may be displayed as text, such as "Seocho 3-dong, Seocho-gu, Seoul" or as a point at Seocho-dong on an electronic map.

The caregiver's location may be updated at predetermined time intervals (for example, 30 minutes). That is, the mobile terminal 200 may be provided to transmit its current location to the server 100 at the predetermined time interval.

If necessary, when the "caregiver location view" 300H is selected, the mobile terminal 200 may request location information from the mobile terminal 200 to transmit its current location.

Here, the mobile terminal 200 may further include a GPS unit 270, as shown in FIG.

The GPS unit 270 receives a signal from a GPS satellite and outputs current location and time information of the mobile terminal 200.

Here, the location information and the time information may be provided from a base station of a wireless telephone communication company (SK Telecom, LG telecom, KT, etc.) as if the mobile terminal 200 is equipped with a mobile phone function. Therefore, in this case, the GPS unit 270 may be omitted.

In some cases, the mobile terminal 200 (exactly, the control unit 260) may receive only location information from the GPS unit 270 and time information from the base station. If necessary, when the GPS unit 270 can provide reliable location and time information by receiving signals from four or more GPS satellites, the GPS unit 270 is provided with location and time information. Otherwise, the location and the period information may be provided from the base station.

The controller 260 controls the wireless communication unit 210 to transmit the location and time information output by the GPS unit 270 to the server 100. Here, the identification information (for example, the terminal number of the mobile terminal 200, 200D of FIG. 3B) for identifying the corresponding mobile terminal 200 may be transmitted together with the location and the time information.

The server 100 compares the location and time information transmitted from the mobile terminal 200 with the stored visited reservation location information and visited reservation time information. In some cases, the comparison operation may be performed by the company manager 300 receiving the information from the server 100.

The server 100 checks whether the location information transmitted by the mobile terminal 200 matches the reservation visit location information within the stored visited reservation time information range based on the information. As a result of the check, when the transmitted location information and the visited reservation location information coincide, it may be determined that the nursing care guard visits a place corresponding to the visited reservation location and provides a visiting care service.

Here, in the case of GPS, there is a location error. In consideration of the error range of ordinary stand alone GPS, when the mobile terminal 200 exists within the error range from the visited reservation location information, The caregiver carrying the mobile terminal 200 may determine that the place corresponding to the visited reservation location has been visited.

Accordingly, not only the company manager 300 can check whether the caregiver actually visited the reservation visit location and provided the service, and can provide customers with more reliable service.

10 is a screen displayed to the company manager 300 when selecting the "customer management" (300C) of the top menu.

As shown in the left column of FIG. 10, the "customer management" (300C) items include "customer list" (300C1), "customer registration" (300C2), "service completion list" (300C3) and "caregiver assignment" ( Items of 300C4) may be included.

The "customer registration" (300C2) item is for newly registering new customer information, and the company manager 300 registers a new customer by selecting the "customer registration" (300C) item and entering customer information on the displayed screen. can do.

The item "service completion list" (300C3) is to extract only the customers determined to be "care completion" from the item "care completion" (300J2) to be described later to provide a list.

When selecting the "customer list" 300C1 item or the "customer management" 300C item at the top, as shown in FIG. 10, the customer list screen 300J may be displayed in one area.

The customer list screen 300J may include information regarding at least one of the "care completion date" 300J1 and the "care completion" 300J2 as time information for performing the visit care service.

Here, the "care completion date" (300J1) and "care completion" 300J2 may be automatically recorded based on the transmission information (the location and the time information) transmitted by the mobile terminal 200. The location and time information may be output from the GPS unit 270 embedded in the mobile terminal 200.

In more detail, the server 100 compares previously stored storage information (the visit reservation time and the visit reservation location information) with the transmission information transmitted from the mobile terminal 200. As a result of the comparison, when the transmission information transmitted by the mobile terminal 200 and the storage information match, the caregiver may determine that the visited care service is completed.

Herein, when it is determined that the portable terminal 200 exists within a predetermined error range based on the visited reservation location information within the visited reservation time range as a result of reading the transmission information transmitted by the portable terminal 200, The visit care service may be determined to be completed. Accordingly, it is possible to verify whether the caregiver having the mobile terminal 200 actually visited the visited reservation place where the caregiver is located.

Of course, the current time information and the current location information of the mobile terminal 200 included in the transmission information transmitted by the mobile terminal 200; If both the visited reservation time information and the visited reservation location information coincide, it may be determined that the visited care service is completed.

According to the determination result, as shown in FIG. 10, the server 100 may display whether care is completed by the corresponding customer (the caregiver) as "care incomplete" or "care completion".

In addition, when it is determined that "care completion", the server 100 may automatically record the item "care completion date" (300J1) based on the time information transmitted from the mobile terminal 200.

On the other hand, the server 100 has been described as determining whether the visited care service is completed, in some cases, the mobile terminal 200 may directly determine whether the service is completed and transmit the result.

In more detail, as described above, since the visit reservation information transmitted from the server 100 includes visit reservation location information and visit reservation time information, the output information and the visit of the GPS unit 270 are visited. By comparing the reservation information, the mobile terminal 200 may determine whether the visiting care service is completed by itself. The determination result may be transmitted to the server 100.

Meanwhile, as illustrated in FIG. 10, the customer list screen 300J may further include information regarding “customer name”, “resident registration number”, “grade”, and “subscription date”.

Here, "grade" means the caregiver's grade required by the customer and may be entered by the applicant or given by the administrator when applying for the service.

On the other hand, when the company manager 300 selects (clicks) a "caregiver assignment" item 300C4, as shown in FIG. 11, a screen displaying a customer and a responsible caregiver 300K in charge of the customer is displayed. Can be displayed.

The responsible caregiver 300K items may be manually input by the company manager 300 but may be automatically assigned by the server 100.

For example, when an applicant for visiting care service accesses the visit care service management system 1 and inputs the visit reservation information, the server 100 transmits the visit reservation information from the mobile terminal 200. A caregiver may be assigned among the caregiver registered based on the transmitted information.

In more detail, the server 100 schedules the visit reservation time included in the visit reservation information among registered caregivers who can provide the visit care service to the nursing person (customer) inputted in the visit reservation information. This rain searches for caregivers.

For reference, in the case of a second-class caregiver, the first- or second-class caregiver may provide visiting care services, but in the case of a first-class caregiver, only the first-class caregiver must provide the care. The caregiver should be searched in consideration of the class of caregiver and caregiver.

In addition, the server 100 calculates a moving distance between the current location of the searched caregiver and the visited reservation location included in the visited reservation information from the location information transmitted from the retrieved caregiver's portable terminal 200.

Next, the server 100 finally selects the caregiver having the shortest calculated travel distance among the searched caregivers.

The caregiver is finally assigned to the caregiver in charge of the customer.

After the caregiver assignment is completed, the server 100 transmits the assignment fact to the portable caregiver 200 of the searched caregiver.

12 is an example of a screen displayed when the item "Operation and Status" 300D of FIG. 9 is selected.

The "Operation and Status" (300D) items include "Care Care History" (300D1), "Care Care History Assignment" (300D2), "Revenue by Period" (300D3) and "Receipt of Error Correction Report" (300D4). ) May be included.

If the "Operation and Status" 300D item is selected at the top of the screen of FIG. 9, the job details screen 300L to be displayed in the "Nursing Care Professionals" 300D1 may be displayed in one area by default.

The work history screen 300L includes the date of performing the visited care service, "work date", "customer name", "caregiver", "start time", "deadline" and "deadline" of the care service. The difference between the "start time" may include "business hours", "business hours recognition" possible by the company manager, "business hours initialization" for initializing the business hours, and "delete" items for deleting the contents.

Here, the "start time" and "deadline time" correspond to the time information recorded on the visit care service record screen (B) of FIG. 4B transmitted from the mobile terminal 200, and the server 100 ) Updates the business time information transmitted from the mobile terminal 200 in real time so that the company management site 300 can manage.

Here, the "business hours recognition" item may be manually adjusted by the company manager 300, but in some cases, the current position and present of the mobile terminal 200 transmitted from the mobile terminal 200. It can be adjusted automatically based on the time information.

For example, the server 100 calculates how many hours the user has stayed at a pre-stored visited reservation location based on the current location and the current time information transmitted from the mobile terminal 200.

The server 100 compares the calculated time with the " real time. &Quot;

If the calculation time is greater than or equal to the unemployment time, the server 100 determines the unemployment time as the work time of the "business time recognition" as it is.

On the contrary, when the calculation time is less than the unemployment time, the server 100 may adjust only the calculation time or the time of subtracting a predetermined time from the calculation time as the work time of the "business time recognition". have.

FIG. 13 is a screen displayed when the "caregiver job assignment details" are selected in the "Operation and Status" 300D item of FIG. 12. The customer personal information, the usage fee information, and the job assignment detail information 300M are displayed. Can be displayed.

As shown in Figure 13, the visited care service date ("year month / day"), the assigned work history 300M1 may be displayed.

The assigned work history 300M1 may be assigned according to the request of the applicant or the instructions of the company manager 300.

The assigned work history 300M1 is transmitted to the mobile terminal 200 of the caregiver in charge of the customer as described above.

In addition, the work assignment history information 300M includes a "total salary provision time" (300M2) item corresponding to the time indicated in the "business hours recognition", and the "insurance count" calculated based on the total salary provision time (300M3). ), A "personal payment" (300M4) item indicating a copayment in health insurance, a "personal payment payment" item (300M5) indicating a payment of the copayment, or the nursing person of FIG. The guardian's signature window 200L and the caregiver's own signature window (200M) and the signature recorded on the "person, guardian's sign" (300M) items and 300 "care manager's sign" may be included.

Accordingly, the company manager 300 can clearly know the details of the implementation of the visit care service, a fee, and the payment of the fee.

Here, the server 100 compares the information contained in the assigned work history (300M1) and the information contained in the visited care service record screen (B) transmitted from the mobile terminal 200 of the caregiver in charge of the customer do.

In more detail, the server 100 performs the service history (200I of FIG. 4B) information performed by the caregiver received from the mobile terminal 200 and the assigned work history 300M1 assigned to the caregiver. ) Check that the information matches each other.

As a result of the check, when there is an unexecuted service history in the assigned work history 300M1, the fact is notified to the mobile terminal 200.

Accordingly, by notifying the caregiver of unexecuted service details which were not performed by mistake, the caregiver's mistake can be promptly taken.

On the other hand, the mobile terminal 200 may further include a voice output unit 240. The voice output unit 240 may include a speaker.

The control unit 260 may control the voice output unit 240 to output an alarm when information is received from the server 100 through the wireless communication unit 210.

Hereinafter, a visiting care service providing method according to a first embodiment of the present invention will be described with reference to FIGS. 1 and 14.

First, identification information of the caregiver is input to the mobile terminal 200 (S10). Here, the identification information may be variously changed regardless of the form as long as it can authenticate the caregiver as well as the ID and password.

Thereafter, the grade of the caregiver is checked from the input identification information, and a corresponding UI is displayed on the mobile terminal 200 (S20).

Accordingly, as described above, by deactivating a part of the service history according to the level of the caregiver, it is possible to prevent the caregiver from misinput. In some cases, the service history may be activated / deactivated according to the scheduled service history to be performed by the caregiver, which is input by the applicant or company manager 300 to be described later.

For example, if the scheduled service history includes only "change of position", "meal help", "use the toilet", only the service history can be activated and the rest can be deactivated.

Then, the actual service history actually performed by the caregiver fraud is input into the mobile terminal 200 (S30). As described above, the visit care service record screen B of FIGS. 4A to 4C may be input using the input unit 220 of the mobile terminal 200.

Then, the mobile terminal 200 transmits the input implementation service history to the server 100.

The server 100 stores the received implementation service history internally or in an external storage device (not shown) (S50).

Accordingly, the company manager 300 can check the work status of the caregiver in real time from the stored implementation service history so that systematic management can be performed.

Next, the execution service history transmitted from the mobile terminal 200 is compared with the scheduled service history, and it is determined whether there is a service execution history (S60).

If present (YES in S60), the mobile terminal 200 transmits the fact that the non-executed service history exists (S70).

Accordingly, if there is an unexecuted service history, the corresponding caregiver can perform additional services immediately, thereby maximizing customer satisfaction.

Hereinafter, a visiting care service providing method according to a second embodiment of the present invention will be described with reference to FIGS. 1 and 15.

Steps S10 to S30 are the same as in the first embodiment, and thus redundant description thereof will be omitted.

After performing step S30, the location information and time information of the mobile terminal 200 is transmitted to the server 100 together with the inputted execution service history (S80).

The server 100 stores the information transmitted from the mobile terminal 200 (S90).

The location information and the time information received from the mobile terminal 200 are compared with previously stored visit reservation information (S100).

Here, the visit reservation information is personal information of the caregiver and / or his / her guardian, the address of the caregiver to perform the visit care service (visit reservation location information), and the time to perform the visit care service (visit reservation time information). It includes.

Here, the comparing step S100 may include determining whether the location of the mobile terminal 200 is located within the predetermined error range at the visited reservation location within the visited reservation time.

Next, the comparison result is notified to the manager (company manager 300 or general manager 400) (S110).

In some cases, the comparison result may be notified when there is a request from the administrator, that is, when the administrator accesses the server 100.

Here, when it is determined that the location of the mobile terminal 200 is located within the predetermined error range at the visit reservation location within the visit reservation time, it may be determined that the care service is completed as the comparison result.

If it is determined that the location of the mobile terminal 200 is not located within the predetermined error range at the visited reservation location within the visited reservation time, the care service may be determined to be incomplete as a result of the comparison.

And, as shown in FIG. 10 described above, the determination result is displayed on the screen provided to the company manager 300 as "care completion" or "care completion" in the item "care completion" (300J2). Can be. Accordingly, the comparison result can be notified to the manager.

Hereinafter, a visiting care service providing method according to a third embodiment of the present invention will be described with reference to FIGS. 1 and 16.

First, an automatic caregiver in charge of a customer is automatically assigned based on the visited reservation information input (S210).

This has been described above, but for the sake of brevity, the server 100 may include the caregiver included in the visit reservation information among caregivers having the same or lower level as the caregiver inputted in the visit reservation information. Search for a caregiver who can work during the appointment.

The server 100 calculates a moving distance between the current location of the search caregiver and the visit reservation location included in the visit reservation information.

Next, the server 100 automatically assigns a nursing care guard who is located at the shortest distance from the retrieved caregiver as the caregiver in charge of the caregiver.

Here, the visitor may enter the visit reservation information into the server 100 by inputting the visit reservation information to the homepage provided by the server 100.

Next, the visited reservation information rule is transmitted to the assigned mobile terminal 200 of the caregiver (S220).

Then, it is checked whether the caregiver performed a visit care service corresponding to the visit reservation information based on the time information and the location information of the mobile terminal 200 (S230).

Since the method of confirming whether or not to perform the above has been described above, detailed description will be omitted.

On the other hand, the above embodiments are merely exemplary, and those skilled in the art may have various modifications and other equivalent embodiments therefrom.

Accordingly, the true scope of protection of the present invention should be determined by the technical idea of the invention described in the following claims.

1 is a schematic diagram of a visiting care service management system according to the present invention;

2 is a schematic block diagram of a mobile terminal of FIG. 1;

3A, 3B and 3C are each an example of an initial screen and an environment setting screen displayed on the display unit of the mobile terminal of Fig. 2,

3C is a diagram showing an example of a screen displaying a schedule of caregivers based on visit reservation information transmitted from the server of FIG. 1;

4A, 4B, and 4C are diagrams illustrating an example of a visiting care service record screen for transmitting execution service details to a server through the mobile terminal of FIG. 1;

5A and 5B illustrate an example of a UI that is differentially provided to the portable terminal of FIG. 1 according to a caregiver's grade;

6 is a view showing an example of a login screen displayed to a company manager or a general manager when the server of FIG. 1 is connected through a network;

7 and 8 are diagrams illustrating an example of a UI screen provided when a user logs in to the comprehensive administrator mode from the login screen of FIG. 6.

9 to 13 are diagrams illustrating an example of a UI screen provided when a user logs in in the company manager mode from the login screen of FIG. 6.

14 is a flowchart of a method for providing visit care service according to a first embodiment of the present invention;

15 is a flowchart of a method for providing visit care service according to a second embodiment of the present invention;

16 is a flowchart illustrating a method for providing visit care service according to a third embodiment of the present invention.

Explanation of symbols on the main parts of the drawings

1: visiting care management system 100: server

200: mobile terminal 210: wireless communication unit

220: input unit 230: storage unit

240: audio output unit 250: display unit

260: control unit 270: GPS unit

Claims (6)

delete delete delete delete delete A mobile terminal; A server connected to communicate with the mobile terminal, The portable terminal includes: an input unit for inputting identification information and details of the care protection service carried out; Display unit; Communication unit; An audio output unit for outputting audio information; And a control unit which checks the level of the caregiver from the inputted identification information and controls the display unit to display a UI corresponding thereto, and controls the communication unit to transmit the input care information to the outside. , The server includes a server storage unit for storing the received care care service details, The server compares the care protection service contents transmitted from the mobile terminal with the scheduled service contents previously stored in the server, and determines whether there is an unexecuted service history. Transmits information on service details to the mobile terminal, The control unit of the portable terminal, when receiving information on the service history is not received from the server, visited care characterized in that for controlling the voice output unit or the display unit to output an alarm or display an error message Service management system.

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