JP6990956B1 - Accounting support system, accounting support method, and accounting support program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an accounting support system, an accounting support method, and an accounting support program capable of improving the work efficiency of accounting work in a facility.
An accounting support system according to the present invention reserves a facility based on a reservation processing unit that acquires reservation information of a plurality of users for the facility and the reservation information acquired by the reservation processing unit. The acquisition processing unit that acquires the usage schedule information corresponding to each of the plurality of users who use the privilege that can be used for accounting of the usage fee of the facility among the plurality of users, and the acquisition processing unit acquires the information. It is provided with a presentation processing unit that presents a list of the plurality of usage schedule information to the facility.
[Selection diagram] Fig. 1

Description

The present invention relates to an accounting support system, an accounting support method, and an accounting support program for accounting using benefits available at a facility.

Conventionally, in a facility such as a restaurant, a system for giving a privilege (point) that can be used by a user to pay a usage fee is known in order to attract customers and improve the repeat rate (see, for example, Patent Document 1). ). For example, when the user informs the clerk at the time of accounting that he / she will use the points given to him / her, the clerk discounts the amount corresponding to the points from the usage fee and makes the accounting.

Japanese Patent Application Laid-Open No. 2003-76907

In a facility where points can be used, for example, it is necessary to inform the clerk that the user will use the points, or to confirm with the user whether or not the clerk will use the points. Here, for example, the user may forget to inform the clerk that the points will be used, or the clerk may forget to confirm to the user whether or not to use the points. In this case, for example, if the user offers to use the points after the accounting is completed, the clerk temporarily cancels the accounting, performs a discount process, and then performs the accounting again. Furthermore, if the visitor notices that the use of points is not reflected in the accounting after the visitor leaves the store, the facility or the point management business operator returns the points to the user. In this way, there arises a problem that the work efficiency of accounting is lowered and additional work is required in the facility where the points can be used and the point management business operator.

An object of the present invention is to provide an accounting support system, an accounting support method, and an accounting support program capable of improving the work efficiency of accounting work in a facility.

The accounting support system according to the present invention has a reservation processing unit that acquires reservation information of a plurality of users for a facility, and the plurality of uses that reserve the facility based on the reservation information acquired by the reservation processing unit. An acquisition processing unit that acquires usage schedule information corresponding to each of a plurality of users who use the benefits that can be used for accounting of the usage fee of the facility among the persons, and the plurality of uses acquired by the acquisition processing unit. It is a system including a presentation processing unit that presents a list of schedule information to the facility.

In the accounting support method according to the present invention, one or a plurality of processors reserve the facility based on the reservation step of acquiring the reservation information of a plurality of users for the facility and the reservation information acquired by the reservation step. The acquisition step of acquiring the usage schedule information corresponding to each of the plurality of users who use the privilege that can be used for accounting of the usage fee of the facility among the plurality of users, and the acquisition step acquired by the acquisition step. It is a method of performing a presentation step of presenting a list of a plurality of usage schedule information to the facility.

The accounting support program according to the present invention includes a reservation step for acquiring reservation information of a plurality of users for a facility, and the plurality of users who have reserved the facility based on the reservation information acquired by the reservation step. Of these, an acquisition step for acquiring usage schedule information corresponding to each of a plurality of users who use the benefits that can be used for accounting of the usage fee of the facility, and a list of the plurality of usage schedule information acquired by the acquisition step. Is a program for causing one or more processors to execute the presentation step of presenting to the facility.

According to the present invention, it is possible to provide an accounting support system, an accounting support method, and an accounting support program capable of improving the work efficiency of accounting work in a facility.

FIG. 1 is a block diagram showing a configuration of an accounting support system according to an embodiment of the present invention. FIG. 2 is a diagram showing an example of facility information used in the accounting support system according to the embodiment of the present invention. FIG. 3 is a diagram showing an example of member information used in the accounting support system according to the embodiment of the present invention. FIG. 4 is a diagram showing an example of reservation information used in the accounting support system according to the embodiment of the present invention. FIG. 5 is a diagram showing an example of a search page displayed on a user terminal according to an embodiment of the present invention. FIG. 6 is a diagram showing an example of a search result page displayed on the user terminal according to the embodiment of the present invention. FIG. 7 is a diagram showing an example of a reservation application page displayed on a user terminal according to an embodiment of the present invention. FIG. 8 is a diagram showing an example of a management page displayed on the facility terminal according to the embodiment of the present invention. FIG. 9 is a diagram showing an example of a management page displayed on the facility terminal according to the embodiment of the present invention. FIG. 10 is a diagram showing an example of an accounting page displayed on a facility terminal according to an embodiment of the present invention. FIG. 11 is a diagram showing an example of a management page displayed on the facility terminal according to the embodiment of the present invention. FIG. 12 is a diagram showing an example of a management page displayed on the facility terminal according to the embodiment of the present invention. FIG. 13 is a diagram showing an example of a management page displayed on the facility terminal according to the embodiment of the present invention. FIG. 14 is a flowchart showing an example of a procedure of accounting support processing executed by the accounting support system according to the embodiment of the present invention. FIG. 15 is a diagram showing an example of a point usage schedule printed out in the accounting support system according to the embodiment of the present invention. FIG. 16 is a diagram showing an example of a management page displayed on the facility terminal according to the embodiment of the present invention. FIG. 17 is a diagram showing an example of a notification page displayed on a user terminal according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings for the purpose of understanding the present invention. The following embodiments are examples that embody the present invention, and do not limit the technical scope of the present invention.

[Accounting support system 1]
As shown in FIG. 1, the accounting support system 1 according to the embodiment of the present invention includes an accounting support device 2, a user terminal 3, and a facility terminal 4. The accounting support device 2, the user terminal 3, and the facility terminal 4 can communicate with each other via a communication network N1 such as the Internet, LAN, WAN, or a public telephone line.

The accounting support device 2 can manage information on reservations and accounting of a plurality of facilities, and information on users who use the facilities. Specifically, the accounting support device 2 performs data communication with the facility terminal 4 of each facility to manage reservation information, accounting information, etc., and performs data communication with the user terminal 3 to be an individual user. Manage information (membership information, privilege information, etc.). The accounting support device 2 can provide a reservation service that accepts facility searches and reservations from users, a privilege service that grants benefits to users, a management service that manages facilities, and the like, and provides websites corresponding to each service. It is possible to operate. Here, the privilege is a monetary value that can be used for accounting (payment) of a facility usage fee, such as points, coupons, and discount coupons. In the present embodiment, "points" will be described as an example of the above-mentioned privilege. For example, when one point is set as one yen, the user can allocate the amount of the desired point out of the points owned by the user to the payment of the usage fee. In addition, points corresponding to the usage fee are given to the user. For example, 1 point is given to the user for every 100 yen of the usage fee (or payment price). The accounting support device 2 updates the points held by the user by giving points to the user by the privilege service or subtracting the points used at the time of accounting from the points held. The user can use the reservation service and the privilege service, for example, by registering as a member.

The clerk of the facility manages the reservation and manages the accounting of the user (customer) by using the management service. The clerk of the facility can use the management service, for example, by registering as a member.

Hereinafter, in the present embodiment, the case where the facility is a restaurant that provides food and drink in the accounting support system 1 will be described as an example. The facility may be various facilities such as a karaoke shop, a bowling field, a table tennis field, a golf course, a hot spring facility, an accommodation facility, and a service providing facility.

The user terminal 3 is an information processing device operated by a user who searches for facilities, makes reservations, and acquires and uses points. The facility terminal 4 is, for example, an information processing device arranged in a facility and operated by a clerk who manages reservation information and accounting information of the facility. The accounting support system 1 includes one or more user terminals 3 and one or more facility terminals 4.

In the present embodiment, the accounting support device 2 alone corresponds to the accounting support system according to the present invention, but the accounting support system according to the present invention is one of the accounting support device 2, the user terminal 3, and the facility terminal 4. It may include a plurality of components. For example, when the components of the accounting support device 2, the user terminal 3, and the facility terminal 4 collaborate to share and execute the accounting support processing (see FIG. 14) described later, a plurality of processes are executed. It is possible to regard the system including the components of the above as the accounting support system according to the present invention. For example, the accounting support device 2 and the facility terminal 4 may configure the accounting support system according to the present invention.

[Accounting support device 2]
As shown in FIG. 1, the accounting support device 2 is a server including a control unit 21, a storage unit 22, an operation display unit 23, a communication I / F 24, and the like. The accounting support device 2 is not limited to one computer, and may be a computer system in which a plurality of computers operate in cooperation with each other. Further, various processes executed by the accounting support device 2 may be distributed and executed by one or a plurality of processors.

The communication I / F 24 connects the accounting support device 2 to the communication network N1 by wire or wirelessly, and follows a predetermined communication protocol with external devices such as the user terminal 3 and the facility terminal 4 via the communication network N1. It is a communication interface for executing data communication.

The operation display unit 23 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays various information, and an operation unit such as a mouse, keyboard, or touch panel that accepts operations.

The storage unit 22 is a non-volatile storage unit such as an HDD (Hard Disk Drive) or SSD (Solid State Drive) that stores various types of information. Specifically, data such as facility information D1, member information D2, and reservation information D3 are stored in the storage unit 22. The facility information D1 includes information on restaurants to be searched and reserved. The member information D2 includes information on a user (member) who can use the reservation service and the privilege service. The reservation information D3 includes information regarding the reservation of the restaurant received from the user. FIG. 2 is a diagram showing an example of facility information D1, FIG. 3 is a diagram showing an example of member information D2, and FIG. 4 is a diagram showing an example of reservation information D3. Further, the storage unit 22 also stores information about a plurality of restaurants to be searched. The reservation information D3 shown in FIG. 4 is an example of reservation information regarding a specific restaurant (here, restaurant G1). The storage unit 22 stores the reservation information D3 for each restaurant.

As shown in FIG. 2, the facility information D1 contains information such as the corresponding "facility ID", "facility name", "area", "genre", "address", and "URL" for each restaurant. included. The facility ID is the identification information of the restaurant, and the facility name is the name of the restaurant. The area is the name of the area where the restaurant is located. The genre is information that can identify the content of the service provided at the restaurant, and indicates, for example, a cooking genre. The address is a detailed address of the restaurant and is used as information indicating the location of the restaurant. The URL is access information for accessing a web page such as a restaurant homepage or a reservation page. Further, the facility information D1 may include information on an amount (budget) preset as an average amount required for the use of the restaurant, information on identifying the image of the restaurant, and the like.

As shown in FIG. 3, the member information D2 includes information such as a corresponding "member ID", "password", "name", "email address", and "possessed point" for each user. The member ID is user (member) identification information, and the password is a password set by the user. The member ID and the password are used as login information when logging in to the websites of the reservation service and the privilege service. The e-mail address is an e-mail address that the user terminal 3 can receive e-mails. The possessed points are the balance of points currently possessed by the user and available for payment of the facility usage fee. The control unit 21 updates the possessed points of the member information D2 based on the accounting information acquired from the facility terminal 4. For example, the control unit 21 adds points according to the payment amount of the usage fee to the holding points, or subtracts the points used for payment of the usage fee from the holding points.

As shown in FIG. 4, the reservation information D3 includes "reservation person name", "number of people", "visit date", "use start time", "use end time", "table", and "point usage status". , "Use points" and other information are included. The reservation person name is the name of the user who made the reservation. The number of people is the number of users (reserved number of people) who are planning to visit the store. The visit date is the scheduled date for the user to visit the store. The usage start time is the scheduled time for the user to visit the store (store visit time), and the usage end time is the scheduled time for the user to leave the store (store exit time). Here, when the time (time limit) that can be used by each user is preset in the restaurant G1 (for example, in the case of a two-hour system), the usage end time of the users A1 and A2 reserved at 18:00 is It will be 20:00, and the end time of the users A3 and A4 reserved at 19:00 will be 21:00. The control unit 21 registers the usage end time in the reservation information D3 based on the time limit and the user's reservation information (store visit time). In restaurants that have not introduced the time system, the end time of use may be omitted. The table is information for identifying a usage target such as a table used by a user. The table may be selected by the user when applying for a reservation, or may be assigned by a restaurant.

Whether or not the points are used is information indicating whether or not the user uses the points. For example, when making a reservation for a restaurant G1, the user selects whether or not to use points (“Yes” or “No”) on the reservation application page P3 (see FIG. 7) displayed on the user terminal 3. be able to. In addition, the user who has selected "Yes" to use points can input the points to be used among his / her own points (see FIG. 3) on the reservation application page P3. The control unit 21 registers the points input in the user terminal 3 in the usage points of the reservation information D3. The reservation information D3 is registered or changed every time a new reservation or a reservation change is received from the facility terminal 4 or the user terminal 3 by the control unit 21.

As another embodiment, a part or all of the facility information D1, the member information D2, and the reservation information D3 may be stored in another server accessible from the accounting support device 2 via the communication network N1. .. In this case, the control unit 21 of the accounting support device 2 may acquire the information from the other server and execute the accounting support processing (see FIG. 14) described later.

Further, the storage unit 22 has various web pages such as a search page P1 (see FIG. 5), a search result page P2 (see FIG. 6), and a reservation application page P3 (see FIG. 7) displayed on the user terminal 3. Layout data and image data for generating pages are also stored. Further, the storage unit 22 generates various web pages such as the management page P4 (see FIGS. 8, 9, 11 to 13) and the accounting page P5 (see FIG. 10) displayed on the facility terminal 4. Layout data and image data for this purpose are also stored. In the present embodiment, the control unit 21 of the accounting support device 2 generates the various web pages and transmits the information of the web pages to the user terminal 3 and the facility terminal 4, so that the user terminal 3 is used. And it is possible to display the various web pages on the facility terminal 4. Further, as another embodiment, the control unit 21 of the accounting support device 2 transmits data necessary for displaying the various web pages to the user terminal 3 and the facility terminal 4, thereby transmitting the user terminal 3 to the user terminal 3. The control unit 31 of the above and the control unit 41 of the facility terminal 4 may be made to display the various web pages.

Further, the storage unit 22 stores a control program such as an accounting support program for causing the control unit 21 to execute the accounting support processing (see FIG. 14) described later. For example, the accounting support program is non-temporarily recorded on a computer-readable recording medium such as a CD or DVD, and is read by a reading device (not shown) such as a CD drive or a DVD drive included in the accounting support device 2. It is stored in the storage unit 22.

The control unit 21 has control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as a BIOS and an OS for causing the CPU to execute various arithmetic processes are stored in advance. The RAM is a volatile or non-volatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various processes executed by the CPU. Then, the control unit 21 controls the accounting support device 2 by executing various control programs stored in advance in the ROM or the storage unit 22 on the CPU.

By the way, in a facility where points can be used in the past, for example, it is necessary to inform the clerk that the user will use the points, or to confirm with the user whether or not the clerk will use the points. Here, for example, the user may forget to inform the clerk that the points will be used, or the clerk may forget to confirm to the user whether or not to use the points. In this case, for example, if the user offers to use the points after the accounting is completed, the clerk temporarily cancels the accounting, performs a discount process, and then performs the accounting again. Furthermore, if the visitor notices that the use of points is not reflected in the accounting after the visitor leaves the store, the facility or the point management business operator returns the points to the user. In this way, there arises a problem that the work efficiency of accounting is lowered and additional work is required in the facility where the points can be used and the point management business operator. On the other hand, in the accounting support device 2 according to the present embodiment, it is possible to improve the work efficiency of the accounting work in the facility.

Specifically, as shown in FIG. 1, the control unit 21 includes various processing units such as a reservation processing unit 211, an acquisition processing unit 212, a presentation processing unit 213, a reception processing unit 214, and an accounting processing unit 215. The control unit 21 functions as the various processing units by executing various processing according to the accounting support program on the CPU. Further, a part or all of the processing unit may be composed of an electronic circuit. The accounting support program may be a program for making a plurality of processors function as the processing unit.

The reservation processing unit 211 acquires the user's reservation information for the restaurant. Specifically, when the reservation processing unit 211 receives a search request for a restaurant from the user, it searches for a restaurant that satisfies the search condition and presents the search result to the user. FIG. 5 shows an example of the search page P1 for inputting search conditions. For example, the user A1 accesses the website of the reservation service and inputs search conditions on the search page P1 displayed on the user terminal 3. On the search page P1, input fields K11 to K14 for inputting an area, a store visit date, a store visit time, and the number of users are displayed. Further, on the search page P1, an input field K15 for inputting a particular condition for searching a restaurant where points can be used or searching for a restaurant having a private room is displayed. The user A1 inputs various search conditions on the search page P1 and presses the enter button K16. As a result, the reservation processing unit 211 executes the search process of the restaurant satisfying the search condition.

The reservation processing unit 211 causes the user terminal 3 to display the search result page P2 showing the result of the search processing. FIG. 6 shows an example of the search result page P2. On the search result page P2, information (restaurant information R1) of each restaurant satisfying the search condition is displayed in a list. In each restaurant information R1, an outline of the restaurant, an image, a detail button K22 for displaying a detail page of the restaurant, a reservation button K23 for making a reservation request (reservation application), and the like are displayed. For example, when the user A1 has a restaurant requesting a reservation on the search result page P2, the user A1 presses the reservation button K23 of the corresponding restaurant information R1 to make a reservation request. On the other hand, when the user A1 does not have a restaurant for which reservation is desired on the search result page P2, the user A1 presses the condition change button K21. When the condition change button K21 is pressed, the reservation processing unit 211 displays the search page P1 (see FIG. 5) again and accepts the search condition change operation from the user A1.

When the user A1 presses the reservation button K23 of the desired restaurant (here, the restaurant G1), the reservation processing unit 211 displays the reservation application page P3 on the user terminal 3. FIG. 7 shows an example of the reservation application page P3. On the reservation application page P3, the reservation conditions (date and time of visit, number of users, etc.), the name of the person making the reservation, the email address, and the telephone number are displayed. Further, on the reservation application page P3, a point selection field K31 for selecting whether or not to use points and a point input field K32 for inputting points to be used are displayed. Further, on the reservation application page P3, the points (point balance) currently held by the user A1 are displayed. When the user A1 uses the points to pay the usage fee of the restaurant G1, he / she selects "Yes" to use the points and inputs the points to be used (here, "1000" points) in the point input field K32. .. When the user A1 inputs various information on the reservation application page P3 and presses the reservation button K33, the reservation processing unit 211 accepts the reservation request of the restaurant G1 and processes the reservation when the restaurant G1 can be reserved. To execute.

In the reservation processing, the reservation processing unit 211 registers the reservation contents in the reservation information D3 (see FIG. 4) corresponding to the restaurant G1 to be reserved. The reservation processing unit 211 can cancel or automatically cancel the reservation registered in the reservation information D3 according to the operation of the user terminal 3. When the reservation processing is completed, the reservation processing unit 211 transmits, for example, a reservation completion email to the user terminal 3 of the user A1 who made the reservation request and the facility terminal 4 of the restaurant G1 to be reserved.

The reservation processing unit 211 acquires the reservation information D3 (see FIG. 4) of the predetermined restaurant (here, the restaurant G1). The reservation processing unit 211 is an example of the reservation processing unit of the present invention.

Based on the reservation information D3 acquired by the reservation processing unit 211, the acquisition processing unit 212 acquires usage schedule information corresponding to the user who uses the points that can be used for accounting of the usage fee of the restaurant. Here, the acquisition processing unit 212 acquires the usage schedule information of the reservation person who uses the points at the restaurant G1. Specifically, the acquisition processing unit 212 acquires the usage schedule information corresponding to the user who has “with” the point usage from the reservation information D3 of the restaurant G1. The usage schedule information includes at least one of the reservation person name of the user who has "Yes" for point use and the information of at least one of the tables assigned to the user who has "Yes" for point use. Further, the usage schedule information may further include at least one of the number of people reserved by the reservation person, the visit date, the usage start time, the usage end time, and the usage points.

For example, the acquisition processing unit 212 selects the point use “Yes” at the time of reservation as the usage schedule information corresponding to the restaurant G1, and the names “A1”, “A2”, “A4”, “A5” of the user who made the reservation. , "A6", "A8", the number of users of each reservation (number of reservations), and the start time of use of each reservation (visit time). Further, for example, the acquisition processing unit 212 acquires the usage schedule information on the business day. Here, for example, when a clerk of the restaurant G1 logs in to the management site on the facility terminal 4 before the business start (for example, "16:00") on the business day (for example, "June 1, 2021"), that day. Acquire the above-mentioned usage schedule information of. The acquisition processing unit 212 is an example of the acquisition processing unit of the present invention.

The presentation processing unit 213 presents information (scheduled use information) about the user who plans to use the points at the time of accounting at the restaurant to the restaurant. Specifically, the presentation processing unit 213 presents the usage schedule information acquired by the acquisition processing unit 212 to the restaurant. The presentation processing unit 213 is an example of the presentation processing unit of the present invention.

For example, when the clerk of the restaurant G1 logs in to the management site on the facility terminal 4 before the business start (for example, "16:00") on the business day (for example, "June 1, 2021"). The management page P4 is displayed on the facility terminal 4. FIG. 8 shows a specific example of the management page P4. On the management page P4, selection buttons for executing various services such as accounting, reservation management, and page editing, messages (notifications) related to business, and the like are displayed. Here, when the acquisition processing unit 212 acquires the usage schedule information corresponding to the restaurant G1, the presentation processing unit 213 includes the notification information M1 including the usage schedule information M2 on the management page P4 as shown in FIG. Is displayed. For example, the presentation processing unit 213 logs in to the management site on the facility terminal 4 before the business start (for example, "16:00") on the business day (for example, "June 1, 2021") by the clerk of the restaurant G1. In this case, the management page P4 including the usage schedule information of the day is displayed on the facility terminal 4. The usage schedule information M2 is an example of the usage schedule information of the present invention.

Here, the presentation processing unit 213 uses the names (users A1, A2, A4, A5, A6, A8) of the person who plans to use the points on the day of the business day (“June 1, 2021”). The number of people (reserved number of people) and the usage start time (store visit time) are displayed on the facility terminal 4 in a list for each user. The presentation processing unit 213 displays one usage schedule information M2 when there is one user who plans to use the points, and when there are a plurality of users who plan to use the points, the presentation processing unit 213 displays a plurality of usage schedule information M2. Is displayed as a list.

Further, the presentation processing unit 213 presents to the restaurant a list of a plurality of usage schedule information M2 having the same scheduled usage date among the plurality of usage schedule information M2 acquired by the acquisition processing unit 212. Here, the presentation processing unit 213 presents a list of six usage schedule information M2 on the business day (“June 1, 2021”) to the restaurant G1. Further, as shown in FIG. 9, the presentation processing unit 213 may display a plurality of usage schedule information M2s in the order of the usage start time (store visit time) (for example, in the earliest order).

In addition, the presentation processing unit 213 displays user information (member ID, etc.) for identifying the user, the number of points to be used, points held (point balance), discount amount, discount rate, etc. as the usage schedule information M2. You may. In addition, when there are multiple types of benefits that can be used at the restaurant, such as points and coupons, the presentation processing unit 213 has identification information that can identify the type of benefits to be used (“point use”, “coupon use”, etc.). May be displayed.

Each of the name and the member ID of the user who uses the privilege included in the usage schedule information M2 is an example of the user information of the present invention. In addition, each of the planned usage points, points held, discount amount, discount rate, and privilege identification information (“point usage”, “coupon usage”, etc.) included in the usage schedule information M2 is the privilege information of the present invention. This is an example. By checking the usage schedule information M2 displayed on the facility terminal 4, the clerk can grasp the user who needs the discount processing at the time of accounting.

As another embodiment, the presentation processing unit 213 lists a plurality of usage schedule information M2 having the same scheduled usage date and the same business hours among the plurality of usage schedule information M2 acquired by the acquisition processing unit 212. May be presented to the restaurant. For example, the presentation processing unit 213 presents a list of a plurality of usage schedule information M2 corresponding to the reservation person of the lunch business hours to the restaurant before the lunch business starts, and the dinner business starts before the dinner business starts. A list of a plurality of usage schedule information M2 corresponding to the reservation person in the business hours may be presented to the restaurant.

Further, the presentation processing unit 213 displays the usage schedule information M2 on the facility terminal 4, and then deletes the usage schedule information M2 when a predetermined user operation is performed on the usage schedule information M2. For example, in the notification information M1 shown in FIG. 9, when the clerk presses the confirmation button K41, the presentation processing unit 213 deletes the notification information M1 from the management page P4. Specifically, the reception processing unit 214 receives a predetermined operation for a plurality of usage schedule information M2 displayed on the facility terminal 4. For example, when the reception processing unit 214 receives the confirmation operation of the notification information M1 on the management page P4, the presentation processing unit 213 deletes the notification information M1 from the management page P4. The reception processing unit 214 is an example of the reception processing unit of the present invention.

The reception processing unit 214 may be able to receive a user operation for individually selecting each of the plurality of usage schedule information M2s. For example, a confirmation button is displayed corresponding to each of the plurality of usage schedule information M2, and the presentation processing unit 213 uses the usage schedule information M2 corresponding to the confirmation button pressed by the clerk among the plurality of usage schedule information M2. May be deleted from the notification information M1.

Further, the presentation processing unit 213 may display the notification information M1 or the usage schedule information M2 deleted from the management page P4 again on the management page P4. Further, for example, the presentation processing unit 213 may display the usage schedule information M2 corresponding to the user whose usage end time is approaching on the management page P4 again.

Specifically, the presentation processing unit 213 may repeatedly present the usage schedule information M2 (or notification information M1) to the restaurant at predetermined time intervals. For example, the presentation processing unit 213 repeatedly displays the usage schedule information M2 on the facility terminal 4 at intervals of 15 minutes. Further, for example, the presentation processing unit 213 repeatedly displays the usage schedule information M2 on the facility terminal 4 at intervals of 30 minutes until the usage start time, and repeats at intervals of 15 minutes during the usable period from the usage start time to the usage end time. It may be displayed on the facility terminal 4. Further, the presentation processing unit 213 may shorten the time interval as it approaches the end time of use. In this way, even when the store clerk confirms the usage schedule information M2, the store clerk can surely recognize the usage schedule information M2 by repeating the presentation process of the usage schedule information M2 on a regular basis. Can be done. The presentation processing unit 213 may present the usage schedule information M2 to a mobile terminal (an example of the facility terminal 4 of the present invention) possessed by each store clerk, and may repeat the presentation processing individually.

The accounting processing unit 215 executes accounting processing (settlement processing) of the user's usage fee (food and drink charges) at the restaurant. When the user uses the points, the accounting processing unit 215 discounts the charge corresponding to the points from the usage charge and executes the accounting processing. FIG. 10 shows an example of accounting page P5. For example, when the accounting processing unit 215 acquires the order information associated with the table T1 of the user A1, the product name and the charge are displayed. When the user A1 is a point user, the accounting processing unit 215 displays the point input field K42 and accepts the input of points to be used. When the clerk confirms with the user and inputs the points to be used, the accounting processing unit 215 acquires the input points. Further, the accounting processing unit 215 may acquire the usage points registered in the reservation information D3 (see FIG. 4). When the clerk presses the confirmation button on the accounting page P5, the accounting processing unit 215 discounts by points and executes the accounting processing.

When the accounting process is completed, the presentation processing unit 213 deletes the usage schedule information M2 corresponding to the user whose accounting has been completed. For example, as shown in FIG. 11, when the accounting process of the user A1 is completed, the presentation processing unit 213 deletes the usage schedule information M2 corresponding to the user A1 from the notification information M1 and uses other uses other than the user A1. The usage schedule information M2 corresponding to the person is displayed on the facility terminal 4. As another embodiment, the presentation processing unit 213 may change the display mode of the usage schedule information M2 corresponding to the user whose accounting has been completed. For example, the presentation processing unit 213 displays the usage schedule information M2 corresponding to the user A1 in gray scale, displays the strikethrough on the usage schedule information M2, and displays the "done" mark on the usage schedule information M2. Or.

In this way, the accounting processing unit 215 displays information on point usage, such as the number of points used and the point input field K42, on the accounting page P5 when the user makes a reservation with the point usage "Yes". You may let me. In this case, the accounting processing unit 215 does not display the information regarding the point usage on the accounting page P5 when the user makes a reservation with "none" for the point usage.

Here, the control unit 21 executes a process of subtracting the used points from the points held by the user A1 (see FIG. 3) when the accounting using the points for the usage fee of the user A1 is completed. In the above example, the control unit 21 updates the possessed points of the user A1 from "2500 points" to "1500 points". Further, the control unit 21 may register in the reservation information D3 information indicating that the accounting of the user A1 has been completed and that the points have been used when the accounting of the user A1 is completed.

As described above, the presentation processing unit 213 provides information (scheduled use information M2) corresponding to the reservation person who uses the points among the reservation persons of the restaurant at a predetermined timing (for example, before the start of business on the business day). Present to the facility. Further, when there are a plurality of reservation persons who use the points on the same business day, the presentation processing unit 213 presents a list of usage schedule information M2 for each reservation person to the facility.

Here, the timing at which the presentation processing unit 213 presents the usage schedule information M2 to the restaurant is not limited to the predetermined time on the business day (for example, the login time to the management site on the day), and even at the following timings. good.

Specifically, the presentation processing unit 213 presents the usage schedule information M2 to the restaurant based on the available period from the usage start time to the usage end time of the restaurant. For example, the presentation processing unit 213 presents the usage schedule information M2 to the restaurant during a predetermined period including the usage end time. That is, the presentation processing unit 213 presents the usage schedule information M2 to the restaurant during the period from the predetermined time before the usage end time (for example, 30 minutes before) to the predetermined time after the usage end time (for example, 30 minutes). ..

For example, among the users who use the points on June 1, 2021, the users A1 and A2 have a usage start time of "18:00" and a usage end time of "20:00". In this case, the users A1 and A2 are likely to leave (account) within a predetermined time before and after the end time of use. Therefore, the presentation processing unit 213 is in the period from "19:30" before the predetermined time (30 minutes) before the end time of use to "20:30" after the predetermined time (30 minutes) after the end time of use. , Present the usage schedule information M2 to the restaurant. For example, as shown in FIG. 12, the presentation processing unit 213 causes "19:30" to display the notification information M1 including the usage schedule information M2 corresponding to each of the users A1 and A2 on the management page P4. Further, the presentation processing unit 213 displays the usage schedule information M2 corresponding to each of the users A1 and A2 at "19:30", and then waits until "20:30" until the accounting is completed at predetermined time intervals. The usage schedule information M2 is repeatedly displayed. The presentation processing unit 213 may present the usage schedule information M2 to the restaurant at the login time to the management site on the day, and further present the usage schedule information M2 to the restaurant during the predetermined period.

Further, the presentation processing unit 213 may present the usage schedule information M2 to the restaurant during a predetermined period including the usage start time. In the above example, the presentation processing unit 213 is from "17:30" before the predetermined time (30 minutes) before the usage start time "18:00" to the usage end time "20:00" or at the usage end time. The usage schedule information M2 may be presented to the restaurant during the period until "20:30" after a predetermined time (30 minutes later).

Further, as shown in FIG. 11, when there are a plurality of usage schedule information M2s having different usage start times (or usage end times), the presentation processing unit 213 may use the usage schedule information M2 among the plurality of usage schedule information M2s. May present the restaurant a list of a plurality of scheduled usage information M2 included within a predetermined time from the current time. For example, as shown in FIG. 12, the presentation processing unit 213 has users A1 and A2 in which the usage end time "20:00" is included within a predetermined time (for example, 30 minutes) at the current time "19:30". A list of usage schedule information M2 corresponding to is presented to the restaurant G1. As a result, only the latest usage schedule information M2 can be displayed on the facility terminal 4.

Further, for example, the presentation processing unit 213 can use the usage schedule information M2 corresponding to the users A1, A2, and A4 whose usage end time is within a predetermined time (for example, 3 hours) at the current time "18:30". The list may be presented to the restaurant G1. In this case, for example, the usage schedule information M2 corresponding to the users A1 and A2 who have already visited the store and the usage schedule information M2 corresponding to the user A4 who has not visited the store at the present time can be displayed in a list.

Here, when the accounting of the user A1 among the users A1 and A2 is completed, the presentation processing unit 213 deletes the usage schedule information M2 corresponding to the user A1 as shown in FIG. 13, and the user. Only the usage schedule information M2 corresponding to A2 may be displayed on the management page P4. Next, the presentation processing unit 213 deletes the usage schedule information M2 corresponding to the user A2 when the accounting of the user A2 is completed. In this way, the presentation processing unit 213 presents the usage schedule information M2 corresponding to the user to the restaurant until the accounting of the user is completed.

[User terminal 3]
As shown in FIG. 1, the user terminal 3 includes a control unit 31, a storage unit 32, an operation display unit 33, a communication I / F 34, and the like. The user terminal 3 is an information processing device such as a mobile phone, a smartphone, a tablet terminal, or a personal computer.

The communication I / F 34 connects the user terminal 3 to the communication network N1 by wire or wirelessly, and follows a predetermined communication protocol with external devices such as the accounting support device 2 and the facility terminal 4 via the communication network N1. It is a communication interface for executing data communication.

The operation display unit 33 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays information such as various web pages, and an operation unit such as a mouse, keyboard, or touch panel that accepts operations. ..

The storage unit 32 is a non-volatile storage unit such as an HDD, SSD, or flash memory that stores various types of information. For example, a control program such as a browser program is stored in the storage unit 32. Specifically, the browser program is a control program for causing the control unit 31 to execute communication processing with an external device such as the accounting support device 2 according to a communication protocol such as HTTP (Hypertext Transfer Protocol). It is also conceivable that the browser program is a dedicated application for executing communication processing with the accounting support device 2 according to a predetermined communication protocol.

The control unit 31 has control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as a BIOS and an OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or non-volatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various processes executed by the CPU. Then, the control unit 31 controls the user terminal 3 by executing various control programs stored in advance in the ROM or the storage unit 32 on the CPU.

Specifically, the control unit 31 functions as the browser processing unit 311 by executing various processes according to the browser program stored in the storage unit 32. The browser processing unit 311 displays a web page provided from the accounting support device 2 via the communication network N1 on the operation display unit 33, and executes a browser process for inputting an operation for the operation display unit 33 to the accounting support device 2. It is possible. That is, the user terminal 3 can function as an operation terminal of the accounting support device 2 by executing the browser program by the control unit 31. A part or all of the processing unit included in the control unit 31 may be composed of an electronic circuit.

For example, the control unit 31 acquires the data of the web page of the reservation site from the accounting support device 2, and causes the operation display unit 33 to display the web page of the reservation site. For example, the access request to the predetermined URL is performed by a selection operation from a list of websites registered in advance, a selection operation from search results on an information retrieval site, a text input operation, or the like. Further, when the dedicated application corresponding to the accounting support device 2 is installed in the user terminal 3, the user of the user terminal 3 performs an operation to start the dedicated application, thereby causing the operation display unit 33 to perform the operation. The web page is displayed.

For example, when the user inputs a member ID and a password on the login page displayed on the user terminal 3, the control unit 31 causes the user terminal 3 to display the search page P1 (see FIG. 5). Further, the control unit 31 displays the search result page P2 (see FIG. 6) and the reservation application page P3 (see FIG. 7) on the user terminal 3 and accepts a reservation application (reservation request) from the user.

[Facility terminal 4]
As shown in FIG. 1, the facility terminal 4 includes a control unit 41, a storage unit 42, an operation display unit 43, a communication I / F 44, and the like. The facility terminal 4 is an information processing device such as a tablet terminal or a personal computer. The facility terminal 4 may further have the same functions as the accounting support device 2, or may be an information processing device integrated with the accounting support device 2.

The communication I / F 44 connects the facility terminal 4 to the communication network N1 by wire or wirelessly, and follows a predetermined communication protocol with an external device such as the accounting support device 2 and the user terminal 3 via the communication network N1. It is a communication interface for executing data communication.

The operation display unit 43 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays information such as various web pages, and an operation unit such as a mouse, keyboard, or touch panel that accepts operations. ..

The storage unit 42 is a non-volatile storage unit such as an HDD, SSD, or flash memory that stores various types of information. For example, a control program such as a browser program is stored in the storage unit 42. Specifically, the browser program is a control program for causing the control unit 41 to execute communication processing with an external device such as the accounting support device 2 according to a communication protocol such as HTTP. It is also conceivable that the browser program is a dedicated application for executing communication processing with the accounting support device 2 according to a predetermined communication protocol.

Further, the storage unit 42 stores reservation information including the reservation status of the restaurant, store visit information including usage information (order history and the like) of the user who visited the restaurant, accounting information, sales information and the like.

The control unit 41 has control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as a BIOS and an OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or non-volatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various processes executed by the CPU. Then, the control unit 41 controls the facility terminal 4 by executing various control programs stored in advance in the ROM or the storage unit 42 on the CPU.

Specifically, the control unit 41 functions as the browser processing unit 411 by executing various processes according to the browser program stored in the storage unit 42. The browser processing unit 411 displays a web page provided from the accounting support device 2 via the communication network N1 on the operation display unit 43, and executes a browser process for inputting an operation for the operation display unit 43 to the accounting support device 2. It is possible. That is, the facility terminal 4 can function as an operation terminal of the accounting support device 2 by executing the browser program by the control unit 41. A part or all of the processing units included in the control unit 41 may be composed of electronic circuits.

For example, in the facility terminal 4, the web page of the management site is acquired from the accounting support device 2, and the operation display unit 43 displays the web page of the management site. For example, the access request to the predetermined URL is performed by a selection operation from a list of websites registered in advance, a selection operation from search results on an information retrieval site, a text input operation, or the like. Further, when the dedicated application corresponding to the accounting support device 2 is installed in the facility terminal 4, the operation display unit is operated by the user (restaurant clerk) of the facility terminal 4 to start the dedicated application. The web page is displayed at 43.

For example, when a user makes a reservation request for a desired restaurant on the user terminal 3, the control unit 21 of the accounting support device 2 makes a reservation permission inquiry (reservation request) to the facility terminal 4 of the restaurant. Notice. When the clerk of the restaurant permits the reservation request, the control unit 41 outputs a reply to the effect that the reservation is permitted to the accounting support device 2. On the other hand, if the restaurant clerk does not permit the reservation request, the control unit 41 outputs a reply to the effect that the reservation is rejected to the accounting support device 2. Further, when the reservation process corresponding to the reservation is completed in the accounting support device 2, the control unit 41 acquires the reservation completion mail from the accounting support device 2. When the control unit 41 obtains the reservation completion email, the control unit 41 registers the reservation contents in the reservation information (reservation ledger).

Further, for example, when the clerk of the restaurant G1 inputs the member ID and the password on the login page displayed on the facility terminal 4, the control unit 41 causes the management page P4 (see FIG. 8) to be displayed on the facility terminal 4. Further, the control unit 41 displays the information presented by the accounting support device 2 on the management page P4. Specifically, the control unit 41 causes the operation display unit 43 to display the notification information M1 (see FIG. 9 and the like) including the usage schedule information M2 corresponding to the user who uses the point. Further, the control unit 41 causes the operation display unit 43 to display the accounting page P5 (see FIG. 10).

[Accounting support processing]
Hereinafter, the accounting support process executed in the accounting support system 1 will be described with reference to FIG. Specifically, in the present embodiment, the control unit 21 of the accounting support device 2 executes the accounting support process. Further, the control unit 21 can execute the accounting support process in parallel corresponding to each of the facility terminals 4 according to the access from each of the facility terminals 4. The control unit 21 may end the accounting support process in the middle by a predetermined operation of the facility terminal 4.

The present invention can be regarded as an invention of an accounting support method for executing one or a plurality of steps included in the accounting support processing. Further, one or a plurality of steps included in the accounting support process described here may be omitted as appropriate. The execution order of each step in the accounting support process may be different as long as the same effect is produced. Further, here, a case where the control unit 21 executes each step in the accounting support processing will be described as an example, but an accounting support method in which one or a plurality of processors distribute and execute each step in the accounting support processing. Can also be considered as another embodiment. The accounting support method is an example of the accounting support method of the present invention.

Here, a case where the control unit 21 executes accounting processing of the usage fee of the user who uses the restaurant G1 will be described as an example.

First, in step S1, the control unit 21 acquires reservation information for a predetermined day of the restaurant G1. For example, when a clerk of the restaurant G1 logs in to the management site on the facility terminal 4 before the business start (for example, "16:00") on the business day (for example, "June 1, 2021"), the control unit 21 , Acquire the reservation information D3 (see FIG. 4) of the day. Here, the control unit 21 acquires the reservation information D3 of the users A1 to A8. Step S1 is an example of the reservation step of the present invention.

Next, in step S2, the control unit 21 acquires the usage schedule information M2 corresponding to the user who uses the points that can be used for accounting of the usage fee of the restaurant G1. Here, the control unit 21 acquires the name of the user (reserving person) who has "Yes" to use the points, the number of users, and the usage start time from the acquired reservation information D3 of the users A1 to A8. Specifically, the control unit 21 has "user A1 / 3 people / use start time" 18:00 "", "user A2 / 4 people / use start time" 18:00 "", and "user A4". / 2 people / use start time "19:00", "user A5 / 3 people / use start time" 20:00 "", "user A6 / 2 people / use start time" 21:00 "", Acquire each usage schedule information M2 of "user A8 / 4 people / usage start time" 22:00 "". Step S2 is an example of the acquisition step of the present invention.

Next, in step S3, the control unit 21 presents the usage schedule information M2 to the restaurant G1. For example, the control unit 21 displays a list of the acquired plurality of usage schedule information M2 on the facility terminal 4 (see FIG. 9). Further, the control unit 21 displays a list of a plurality of usage schedule information M2 in the order of earliest usage start time. Step S3 is an example of the presentation step of the present invention.

Next, in step S4, the control unit 21 determines whether or not the confirmation operation for the usage schedule information M2 has been accepted. For example, on the management page P4 (see FIG. 9) displayed on the facility terminal 4 of the restaurant G1, when the clerk of the restaurant G1 presses the confirmation button K41, the control unit 21 accepts the confirmation operation. When the control unit 21 receives the confirmation operation (S4: Yes), the process proceeds to step S5. On the other hand, when the control unit 21 does not accept the confirmation operation (S4: No), the process returns to step S3.

In step S5, the control unit 21 deletes the usage schedule information M2. Specifically, the control unit 21 deletes the notification information M1 from the management page P4 (see FIG. 9). In this way, the control unit 21 causes the facility terminal 4 to display the usage schedule information M2 until the store clerk confirms the usage schedule information M2. When the usage schedule information M2 is confirmed and deleted from the management page P4, the process proceeds to step S6.

In step S6, the control unit 21 determines whether or not the current time is within a predetermined period. The process proceeds to step S7 when the current time is within the predetermined period (S6: No) and the current time is within the predetermined period (S6: Yes). The predetermined period is, for example, a predetermined period including the usage end time, from a predetermined time before the usage end time (for example, 30 minutes before) to a predetermined time after the usage end time (for example, 30 minutes). .. Further, the predetermined period is set for each user. Here, first, the control unit 21 determines whether or not the current time is within the predetermined period "19:30 to 20:30" corresponding to the users A1 and A2, and the current time is "19:30 to 20:30". Within "20:30", the process proceeds to step S7.

In step S7, the control unit 21 presents the latest usage schedule information M2 corresponding to the predetermined period to the restaurant G1. Here, as shown in FIG. 12, the control unit 21 has each usage schedule information M2 corresponding to the reserved users A1 and A2 whose usage end time is included in the predetermined period at the current time "19:30". Is displayed on the facility terminal 4.

When the clerk of the restaurant G1 presses the confirmation button K41 on the management page P4 (see FIG. 12) displayed on the facility terminal 4 of the restaurant G1, the control unit 21 accepts the confirmation operation and manages the notification information M1. Delete from page P4. Further, the control unit 21 causes the notification information M1 to be displayed again on the management page P4 after a predetermined time (for example, 10 minutes) has elapsed. In this way, the control unit 21 repeatedly displays the usage schedule information M2 on the facility terminal 4. Step S7 is an example of the presentation step of the present invention.

In step S8, the control unit 21 determines whether or not the accounting process has been completed. For example, when the control unit 21 accounts for the user A1, the control unit 21 acquires the order information associated with the table T1 of the user A1 and displays the product name and the charge on the accounting page P5 (see FIG. 10). Let me. Further, when the user A1 is a point user, the control unit 21 displays the point input field K42 and accepts the input of the point to be used. The control unit 21 acquires the usage points entered in the point input field K42 by the clerk or the usage points registered in the reservation information D3 (see FIG. 4), discounts them from the usage fee, and executes accounting processing. When the accounting process of the user A1 is completed (S8: Yes), the process proceeds to step S9. If the accounting process of the user A1 is not completed (S8: No), the process returns to step S7.

In step S9, the control unit 21 deletes the usage schedule information M2. Specifically, as shown in FIG. 13, the control unit 21 deletes the usage schedule information M2 corresponding to the user A1 who has completed the accounting from the management page P4. After that, the process proceeds to step S10.

In step S10, the control unit 21 determines whether or not all accounting has been completed. Specifically, the control unit 21 determines whether or not the accounting of all the users corresponding to all the usage schedule information M2 (see FIG. 9) listed on the facility terminal 4 has been completed. When all the accounting is completed (S10: Yes), the control unit 21 ends the accounting support process. On the other hand, if all the accounting has not been completed (S10: No), the process returns to step S6. Here, since the accounting process of the user A1 is completed and the accounting process of another user is not completed, the process returns to step S6.

Returning to step S6, the control unit 21 continues to display the usage schedule information M2 of the user A2 (see FIG. 13), and waits for the accounting process of the user A2.

When the accounting process of the user A2 is completed (S8: Yes), the control unit 21 in the following step S6, the current time is within the predetermined period "20:30 to 21:30" corresponding to the users A3 and A4. Whether or not it is determined, and when the current time is within "20:30 to 21:30", the process proceeds to step S7. In step S7, the control unit 21 causes the facility terminal 4 to display the respective usage schedule information M2 corresponding to the users A3 and A4. In this way, the control unit 21 sequentially displays the usage schedule information M2 corresponding to each user and executes the accounting process. Further, the control unit 21 sequentially deletes the usage schedule information M2 corresponding to the user who has completed the accounting process.

The control unit 21 executes the accounting support process as described above. The above-mentioned accounting support process is an example, and the control unit 21 may execute the above-mentioned processing corresponding to the other embodiment in the above-mentioned accounting support processing. Further, the control unit 21 can execute the accounting support process in parallel for each restaurant.

As described above, the accounting support system 1 according to the present embodiment acquires the reservation information of the user for the facility, and uses the privilege that can be used for accounting of the usage fee of the facility based on the reservation information. The usage schedule information M2 corresponding to the user is acquired. Further, the accounting support system 1 presents the usage schedule information M2 to the facility based on the available period from the usage start time to the usage end time of the facility included in the reservation information.

As a result, for example, when a user registers "Yes" for point use when making a reservation for a restaurant, information regarding the user's point use (usage schedule information M2) is presented to the restaurant. Thereby, the clerk of the restaurant can easily grasp whether or not each user uses the points. Then, the clerk can surely carry out the discount processing using the points at the time of the user's accounting without forgetting. Therefore, it is possible to improve the work efficiency of accounting work in a restaurant or a point management business operator. In addition, it is possible to suppress the additional work of accounting work in the restaurant or the point management business operator.

Further, the accounting support system 1 according to the present embodiment acquires reservation information of a plurality of users for the facility, and based on the reservation information, the usage fee of the facility among the plurality of users who have reserved the facility. Acquires the usage schedule information M2 of each of a plurality of users who use the benefits that can be used for accounting. Further, the accounting support system 1 presents a list of the plurality of usage schedule information M2 to the facility.

As a result, for example, when there are a plurality of users who have reserved a restaurant with the point usage "Yes", a plurality of usage schedule information M2s are presented to the restaurant in a list. As a result, the clerk of the restaurant can grasp the list of point users on the day at a glance. Then, the clerk can surely carry out the discount processing using the points at the time of the user's accounting without forgetting. Therefore, it is possible to improve the work efficiency of accounting work in a restaurant or a point management business operator. In addition, it is possible to suppress the additional work of accounting work in the restaurant or the point management business operator.

Further, according to the accounting support system 1 according to the present embodiment, it is possible to prevent the cancellation processing of the accounting and the re-accounting when the discount processing is forgotten when the privilege is used, so that the communication traffic related to the accounting processing can be prevented. It is possible to reduce the amount and effectively use computer resources.

The accounting support system of the present invention is not limited to the above-described embodiment. The accounting support system 1 according to another embodiment of the present invention will be described below.

As another embodiment of the present invention, the presentation processing unit 213 may print out the usage schedule information M2 at a restaurant. Specifically, the presentation processing unit 213 prints the usage schedule information M2 on a paper medium and outputs it from the facility terminal 4 or the printer.

For example, the presentation processing unit 213 has user information (user name, member ID, etc.) that identifies a user and privilege information (number of points to be used, points held (point balance)) that can be used by the user. , Discount amount, discount rate, etc.) and the usage schedule information M2, which is included in the reservation information D3 (see Fig. 4), is printed at the restaurant in order of the earliest use start time (visit time) of the restaurant. Output. FIG. 15 shows an example of the point usage schedule F1 which is a paper medium on which the usage schedule information M2 is printed. In the point usage schedule F1 shown in FIG. 15, a list of six usage schedule information M2 on the business day day (“June 1, 2021”) at the restaurant G1 is displayed. The usage schedule information M2 includes information such as the name of the person making the reservation, the number of people, the table, the start time of use, the end time of use, and the points of use. Further, the presentation processing unit 213 displays a discount processing check column for each usage schedule information M2 in the point usage schedule F1. The discount processing check column is an input field for inputting whether or not a restaurant clerk has performed discount processing using points at the time of accounting, and is an example of the input field of the present invention.

For example, the clerk of the restaurant G1 attaches the printed out point usage schedule F1 (see FIG. 15) near the cash register terminal, confirms the point usage schedule F1 at the time of accounting, and is a point user. Judge whether or not. Then, the clerk executes the accounting process by discounting the charge corresponding to the points in the accounting of the point user. Further, when the accounting process is completed, the clerk manually inputs information indicating that the discount process has been performed in the point usage schedule F1. As a result, even if the facility terminal 4 is not located in the vicinity at the time of accounting, the clerk can surely carry out the discount processing using the points at the time of the user's accounting.

Further, as another embodiment, as shown in FIG. 16, the presentation processing unit 213 displays the discount processing check column in the notification information M1 displayed on the facility terminal 4 and accepts the user's touch input. May be good. For example, the clerk of the restaurant G1 touches the discount processing check column of the usage schedule information M2 corresponding to the user A1 when the accounting using the points for the usage fee of the user A1 is completed. As a result, the clerk can easily confirm whether or not the accounting by using the points is performed in the notification information M1.

Further, as another embodiment, the presentation processing unit 213 may present the usage schedule information M2 to the facility based on the available period and the user's location information. Specifically, the presentation processing unit 213 presents the usage schedule information M2 to the facility when the current time is included in the predetermined period including the usage end time and the current position of the user is in the facility. The presentation processing unit 213 acquires the position information of the user terminal 3 from, for example, the user terminal 3. Further, the facility terminal 4 in the facility may acquire the position information of the user terminal 3, and the presentation processing unit 213 may acquire the position information of the user terminal 3 from the facility terminal 4. As described above, the presentation processing unit 213 may present the usage schedule information M2 to the facility on condition that the user has visited the facility. According to this configuration, for example, when a user who has reserved a restaurant G1 does not come to the store on the day, the usage schedule information M2 corresponding to the user is not presented to the restaurant G1. As a result, it is possible to reduce the work load such as confirmation work of the usage schedule information M2 by the clerk of the restaurant G1. As another embodiment, the presentation processing unit 213 confirms that the user is heading for the facility (moving) based on the user's position information, or the user starts using the facility. (Visit time) If it is possible to arrive, the usage schedule information M2 may be presented to the facility.

In each of the above-described embodiments, the presentation processing unit 213 presents the usage schedule information M2 to the facility. As another embodiment, the presentation processing unit 213 may present the usage schedule information M2 to the user. Specifically, as shown in FIG. 17, the presentation processing unit 213 causes the user terminal 3 to display the notification page P6 including the usage schedule information M2. On the notification page P6, the usage schedule information M2 such as the restaurant name reserved by the user, the usage date (visit date), the usage time, and the usage points is displayed. Further, the change button K51 for changing the usage point is displayed on the notification page P6, and the user can press the change button K51 to change the usage point registered at the time of reservation.

For example, the presentation processing unit 213 presents the usage schedule information M2 to the user terminal 3 before a predetermined time of the usage start time (store visit time). Further, the presentation processing unit 213 presents the usage schedule information M2 to the user terminal 3 during a predetermined period including the usage end time. That is, the presentation processing unit 213 sends the usage schedule information M2 to the user terminal 3 during the period from the predetermined time before the usage end time (for example, 30 minutes before) to the predetermined time after the usage end time (for example, 30 minutes). Present.

For example, the presentation processing unit 213 is in a period from "19:30" before a predetermined time (30 minutes) before the end time of use to "20:30" after a predetermined time (30 minutes) after the end time of use. , The usage schedule information M2 is presented to the user terminal 3 of the user A1. As a result, the user can remember to use the points at the time of accounting. The presentation processing unit 213 deletes the usage schedule information M2 when the user presses the confirmation button on the notification page P6 or when the user's accounting is completed.

The accounting support system according to the present invention can be used for accounting of the usage fee of the facility based on the reservation processing unit 211 that acquires the reservation information of the user for the facility and the reservation information acquired by the reservation processing unit 211. From the use start time to the use end time of the facility included in the reservation information acquired by the acquisition processing unit 212 that acquires the usage schedule information corresponding to the user who uses the special benefits and the reservation processing unit 211. It may be configured as a system including a presentation processing unit 213 that presents the usage schedule information acquired by the acquisition processing unit 212 to the facility based on the available period.

In addition, the accounting support system according to the present invention reserves the facility based on the reservation processing unit 211 that acquires reservation information of a plurality of users for the facility and the reservation information acquired by the reservation processing unit 211. The acquisition processing unit 212 that acquires the usage schedule information of each of the plurality of users who use the privilege that can be used for accounting of the usage fee of the facility among the plurality of users, and the plurality of users that are acquired by the acquisition processing unit 212. It may be configured as a system including a presentation processing unit 213 that presents a list of usage schedule information to the facility.

Further, in the accounting support method according to the present invention, one or a plurality of processors use the facility based on the reservation step for acquiring the reservation information of the user for the facility and the reservation information acquired by the reservation step. Use the benefits that can be used for bill accounting. The acquisition step to acquire the usage schedule information corresponding to the user, and the reservation information acquired by the reservation step, the usage ends from the usage start time of the facility. It may be a method of executing the presentation step of presenting the usage schedule information acquired by the acquisition step to the facility based on the availability period up to the time.

Further, in the accounting support method according to the present invention, the facility is based on a reservation step in which one or a plurality of processors acquire reservation information of a plurality of users for the facility and the reservation information acquired by the reservation step. The acquisition step of acquiring the usage schedule information of each of the plurality of users who use the privilege available for accounting of the usage fee of the facility among the plurality of users who have reserved the above, and the acquisition step acquired by the acquisition step. It may be a method of performing a presentation step of presenting a list of a plurality of usage schedule information to the facility.

1: Accounting support system 2: Accounting support device 3: User terminal 4: Facility terminal 211: Reservation processing unit 212: Acquisition processing unit 213: Presentation processing unit 214: Reception processing unit 215: Accounting processing unit

Claims (12)

A reservation processing unit that acquires reservation information of multiple users for the facility,
From the reservation information acquired by the reservation processing unit, among the plurality of users who have reserved the facility during a specific usage period, a plurality of users who use the privilege that can be used for accounting of the usage fee of the facility. The acquisition processing unit that acquires the usage schedule information corresponding to each of
A presentation processing unit that presents a list of the plurality of usage schedule information acquired by the acquisition processing unit to the facility, and a presentation processing unit.
Accounting support system with. The presentation processing unit presents to the facility a list of the plurality of usage schedule information having the same scheduled usage date among the plurality of usage schedule information acquired by the acquisition processing unit.
The accounting support system according to claim 1. The presentation processing unit presents to the facility a list of the plurality of usage schedule information acquired by the acquisition processing unit and having the same scheduled usage date and the same business hours. ,
The accounting support system according to claim 2. The presentation processing unit presents a list of the plurality of scheduled usage information to the facility based on the available period from the usage start time to the usage end time of the facility included in the reservation information.
The accounting support system according to any one of claims 1 to 3. The presentation processing unit presents to the facility a list of the plurality of usage schedule information in which the usage end time is included within a predetermined time from the current time among the plurality of usage schedule information acquired by the acquisition processing unit. do,
The accounting support system according to claim 4. The presentation processing unit includes the usage schedule information including user information for identifying a user and privilege information of benefits available to the user in the reservation information of the reservation received by the reservation processing unit. A list arranged in order of the usage start time of the above facility is displayed on the facility terminal of the facility.
The accounting support system according to any one of claims 1 to 5. The presentation processing unit includes the facility that includes the usage schedule information including the user information that identifies the user and the privilege information of the privilege that can be used by the user in the reservation information of the reservation received by the reservation processing unit. A list arranged in the order of the start time of use is printed out at the facility.
The accounting support system according to any one of claims 1 to 5. Further provided with a reception processing unit that accepts predetermined operations for the plurality of usage schedule information displayed on the facility terminal.
The presentation processing unit deletes the first usage schedule information when the reception processing unit receives the predetermined operation for the first usage schedule information among the plurality of usage schedule information.
The accounting support system according to claim 6. The presentation processing unit deletes the usage schedule information corresponding to the user whose accounting has been completed, out of the plurality of usage schedule information.
The accounting support system according to any one of claims 1 to 8. The presentation processing unit has a list of the usage schedule information including at least one of the privilege information representing the privilege and the discount amount corresponding to the privilege, and whether or not the discount processing corresponding to each usage schedule information has been performed. The medium in which the input field for inputting is displayed is printed out at the facility.
The accounting support system according to claim 7. One or more processors
A reservation step to acquire reservation information of multiple users for a facility,
From the reservation information acquired by the reservation step, among the plurality of users who have reserved the facility in a specific usage period, a plurality of users who use the privilege available for accounting of the usage fee of the facility. The acquisition step to acquire the usage schedule information corresponding to each, and
A presentation step that presents a list of the plurality of usage schedule information acquired by the acquisition step to the facility, and a presentation step.
Accounting support method to execute. A reservation step to acquire reservation information of multiple users for a facility,
From the reservation information acquired by the reservation step, among the plurality of users who have reserved the facility in a specific usage period, a plurality of users who use the privilege available for accounting of the usage fee of the facility. The acquisition step to acquire the usage schedule information corresponding to each, and
A presentation step that presents a list of the plurality of usage schedule information acquired by the acquisition step to the facility, and a presentation step.
An accounting support program for running one or more processors.

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