JPH06266957A - Method and device for adjusting fee - Google Patents

Abstract

PURPOSE:To enable fee adjustment processing with simple operation without carrying cash with a customer and to improve economicity by inputting article information and customer information by using the same bar code reader. CONSTITUTION:The article information is read from a bar code for article attached to an article by a bar code reader 22, the customer information is read from a bar code for customer concerning the article possessed by the customer by the same bar code reader 22, and the adjustment of the fee is processed by a terminal equipment 13 based on the article information and the customer information. When performing the reading operation with the bar code reader 22, an identification key such as a sub-total key or a wrist band key is operated between the reading of the article information and the reading of the customer information, for example, so that the article information and the customer information can be identified by an identification signal.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a fee clearing method and apparatus for a department store, a supermarket, other shops, restaurants, leisure facilities and the like.

In recent years, shops, restaurants,
Or a POS for information processing and management at the point of sale at any transaction site such as leisure facilities
The system is installed.

In order to facilitate the input of product information, it is general to read a bar code such as JAN attached to a product with a bar code reader.
The total amount calculated by the S terminal device is settled (or paid or settled) by cash or a card.

Further, at leisure facilities such as pools, saunas, and golf clubs, there are many opportunities for undressing, and it is difficult for customers (users of the facility) to carry cash or cards. Therefore, each customer is assigned an identification code that can be used only at the facility concerned, and the customer is allowed to carry a wristband with the barcode for the customer based on the identification code. A system has been proposed in which the customer is identified by reading it with Japanese Patent Laid-Open No. 2-264.
389).

With the expansion of the use of such a POS system, it has been desired to develop a method which is superior in operability and can perform a settlement process more quickly.

[0006]

2. Description of the Related Art Conventionally, POS terminal devices (or P
The clearing process by the OS system) is performed as follows.

That is, by the operation of the cashier, the product barcode attached to the product (single product) is read by the barcode reader, and product information such as the product name, color, pattern, size, and price of the product is input. To do. If necessary,
Input the quantity or transaction form of the product from the keyboard. By repeating this operation and entering product information for all products, sales data for each individual product is collected and cash is registered as a cash register. Then, payment is made in response to the payment from the customer and a receipt is issued.

[0008] As a method of paying by the customer, there is a cash method or a cashless method such as a credit card, a gift certificate, a coupon ticket, a prepaid card, or a wristband. In the current case, the cashier operates a reading device installed separately from the above-mentioned bar code reading device for each medium to read the data recorded on the card and check the ticket type. And so on.

[0009]

According to the above-described conventional clearing processing method, when payment is made outside the office, a reader corresponding to the medium carried by the customer is used, and the reader operates the reader. Then, the data must be read out. Therefore, the cashier does not need to handle cash, but must operate a plurality of readers including a bar code reader for a commodity bar code.

As a result, the operation of the cashier becomes complicated, and it takes a lot of time for the settlement process due to the time-consuming operation and the wrong procedure, and the cashier is crowded so that the customer waits for a long time. Becomes

Further, since it is necessary to install a plurality of readers at the cash register, the cost of the hardware and the installation area increase, and it is difficult to arrange the appearance of the readers.

Even in the case where the customer desires to settle by a wristband, in the conventional settlement process,
For reading the customer barcode, a separate reader different from the reader for the commodity barcode is used. This seems to be due to the fact that the input of product information and the payment by the customer are completely different processes, and that the respective processing technologies have been developed separately. In any case, the conventional clearing method has problems in easiness of operation and economy.

In view of the above problems, the present invention allows a customer to carry out a settlement process without having to carry cash with him, and the operation for the settlement process is easy, and the cost and installation area of the apparatus are economical. An object of the present invention is to provide a fee settlement processing method and device which are excellent in property.

[0014]

In order to solve the above-mentioned problems, the method according to the invention of claim 1 is a processing apparatus 1 equipped with a bar code reader 22 as shown in FIGS. 2 to 4.
3 is a method of clearing charges according to item 3,
The product information DG is read from the product bar code GB attached to D by the bar code reader 22, and the customer bar code C possessed by the customer for the product GD is read.
The customer information DC is read from B by the same bar code reading device 22, and the processing device 13 performs a fee settlement process for the product GD based on the product information DG and the customer information DC.

In the method according to the second aspect of the present invention, before reading the customer information DC from the customer bar code CB,
By operating the identification key 52 provided in the processing device 13, the product information DG read by the barcode reading device 22 and the customer information DC are identified.

In the method of the third aspect of the present invention, the customer information DC includes a customer identification code of a customer who possesses the customer bar code CB and an amount of money deposited in advance for the customer bar code CB. , The information about the expiration date of the customer barcode CB, and the product information D when the customer barcode CB is within the expiration date.
The clearing process is performed by subtracting the total amount of charges included in G from the balance of the deposit amount corresponding to the customer identification code.

In the method according to the fourth aspect of the present invention, the bar code reader 22 is of a fixed type. An apparatus 13 according to the invention of claim 5 is a fee settlement processing apparatus 13 comprising at least a bar code reading device 22, a key input unit 40, and a processing device main body 21, wherein the processing device main body 21 is the bar. Of the read information output from the code reading device 22, a means 32a for identifying the product information DG and the customer information DC by the identification signal S1 from the key input unit 40, and the product information DG and the customer information DC are provided. On the basis of the above, there is provided means 32 for carrying out a fee settlement process for the product GD.

[0018]

The input of the product information DG about the product GD and the input of the customer information D for paying the price of the product GD are performed by reading the bar code using the same bar code reading device 22.

The input product information DG and customer information DC
Based on the above, settlement processing such as payment of fees, settlement, and settlement is performed by the processing device 13. In the reading operation by the bar code reading device 22, for example, an operation of an identification key such as a subtotal key or a wristband key is performed between the reading of the product information DG and the reading of the customer information DC, and the product is generated by the identification signal S1. The information DG and the customer information DC are identified.

In issuing the customer bar code CB, a deposit account is opened by depositing a predetermined amount of money, for example, and each time the product GD is purchased, the price is withdrawn from the deposit account.

When a fixed type bar code reader 22 is used, for example, a customer bar code C is used.
The wristband with B is read only by the operation of the customer, and the customer information DC is input.

[0022]

1 is a block diagram showing a POS system 1 according to the present invention. In the present embodiment, the POS system 1 is provided in a facility for leisure, and in the facility, sales of various articles and food and drink, rental or utilization of equipment or facilities, and other Various services are provided. In this specification, goods, food and drink, appliances, services, etc. are referred to as “commodities”, sales, lending, use, provision, etc. of commodities are referred to as “sales”, and receiving sales is “purchasing”. ".

The POS system 1 is a host (or SL).
P: Store Level Processor) 1
1 and a large number of terminal devices 13, 13 ... Each terminal device 13 is installed at an entrance, each sales floor, an exit, etc., and registers customer information, product information, payment registration, registration of other transaction information, correction of registered items, clearing calculation, deposit / withdrawal, It has functions such as inquiry, operation assistance, inquiry, device control, and product name and price search.

The host 11 has functions such as merchandise management, sales management, and output of various reports. It collects sales by each terminal device 13, inquires about it, controls prices, monitors the status of the terminal device 13, and the like. It controls the entire POS system 1.

FIG. 2 is a block diagram showing the configuration of the terminal device 13, FIG. 3 is a diagram showing the arrangement of some keys of the keyboard 40 of the terminal device 13, and FIG. 4 is an example of the usage state of the bar code reading device 22. FIG. 5 is a diagram showing an example of the receipt RC.

In FIG. 2, the terminal device 13 comprises a terminal body 21 and a bar code reading device 22 connected to the terminal body 21. The terminal body 21 includes an input processing unit 31, an arithmetic processing unit 32, a memory 33, a device control unit 34, a display unit 35, a printing unit 36, a voice output unit 37, a cash drawer unit 38, a card reader 39, and a keyboard 4.
It consists of 0 and so on.

The bar code reader 22 is shown in FIG.
4 is to read the product barcode GB attached to the product GD, and to read the customer barcode CB attached to the wristband WB carried by the customer as shown in FIG. 4B. Both are possible. That is,
One barcode reading device 22 reads two types of barcodes GB and CB and outputs the product information DG or the customer information DC.

In the arithmetic processing section 32, the identification section 32a identifies the product information DG and the customer information DC based on the identification signal S1 from the keyboard 40, and checks the contents of each. These product information DG and customer information DC
In addition to the payment process or the settlement process, the calculation process necessary for realizing the various functions of the terminal device 13 is executed. The product information DG and the customer information DC are identified by the front and rear of the identification signal S1. As the identification signal S1, for example, a depression signal of the subtotal key 52 and / or the wristband key 55 is used.

The device control section 34 controls each section such as power supply control and function check, the display section 35 displays guidance information and calculation results, and the printing section 36 prints the receipt RC as shown in FIG. Card reader 39
Reads various credit cards and inputs.

In FIG. 3, the keyboard 40 includes a numeric keypad 51, a subtotal key 52, a total deposit key 53, a registration key 54, a wristband key 55 for specifying a payment method, a card key 56, a cash key 57, and the like. Is provided.

Next, the settlement method in the facility where the POS system 1 is installed will be described with reference to the flowcharts shown in FIGS. In FIG. 6, when a customer (user of the facility) enters the facility, the customer purchases an admission ticket as required and requests the issuance of the wristband if the customer does not have the wristband. In response to this, PO
The wristband issuing process is performed by the S system 1 (# 1).

That is, as shown in FIG. 7, when a customer pays a deposit of a predetermined amount (# 11), the customer identification code, the deposit amount (denomination), and the issuance time corresponding to the customer. Customer information DC consisting of (month) is registered in the file (# 12), whereby a deposit account for the customer identification code is opened. And the customer information D
The wristband WB displaying C as the customer barcode CB is delivered to the customer (# 13). The customer wraps the received wristband WB around the wrist.

In the actual wristband issuing process, a large number of wristbands WB each having a depositing amount, an issuing month, and a customer bar code CB consisting of a customer identification code having a different number are preliminarily set for each of several kinds of depositing amounts. A wristband WB that has been created and kept in stock, and is selected from the wristbands WB in stock according to the customer's designated deposit amount.
Are sequentially taken out, the bar code for the customer CB of the taken out wrist band WB is read by the bar code reading device 22, and the read customer information DC is registered. The wristband WB is color-coded according to the deposit amount, and the expiration date is from the issuance month to a fixed end of the month.

When a customer purchases a product at various sales floors in the facility, the POS system 1 responds to the purchase.
The payment process is performed by (# 2 in FIG. 6). That is, as shown in FIG. 8, when a customer selects a product GD and informs the cashier of his or her intention to purchase the product (# 21), the cashier will receive the product GD or the product barcode attached to the slip. The GB is read by the barcode reading device 22 (# 22). By this, the name, color, and
Product information DG such as pattern, size and price is input to the terminal main body 21.

When the product information DG about all the products GD to be purchased is entered, the cashier will use the keyboard 40.
After pressing the upper subtotal key 52 (# 23), the customer passes the wrist over the upper surface of the barcode reader 22 to read the customer barcode CB of the wristband WB wrapped around the wrist (# 24). ).

After that, when the cashier presses the deposit total key 53 of the keyboard 40 (# 25), the arithmetic processing unit 32 subtracts the deposit balance of the inputted customer identification code from the total price of the products. Executed by. As a result, the total amount of the product is withdrawn from the deposit account, and the purchased product GD is paid. And the details of the purchased product GD and the payment method are wristband WB
That is, the deposit balance, etc. are printed on the receipt RC and handed to the customer together with the product GD (# 2
6, 27). The customer can purchase the product many times.

When the customer leaves the facility, the wristband WB is cleared according to the customer's request. In response to this, the POS system 1 carries out the balance clearing process (# 3 in FIG. 6).

That is, as shown in FIG. 9, the customer bar code CB of the customer wristband WB is read by the bar code reader 22 (# 31), and the total deposit key 5 is entered.
When 3 is pressed (# 32), the deposit for the customer identification code and the total amount of the product GD are settled, and the details of the settlement are printed on the receipt (# 33). This closes the deposit account and, if there is a balance, refunds it to the customer in cash (# 34).

When the customer purchases a product and performs payment processing, if the total amount of the product is larger than the balance of the deposit account, the payment processing is completed by making additional payment of the deposit. be able to. If the additional payment is not made, the settlement process is performed without purchasing the product. Also, during the payment process and the balance clearing process, the expiration date of the wristband WB is checked.

Since the wristband WB can be used at any time within the expiration date and can perform the balance clearing process, when the customer leaves the facility, he / she exits without performing the balance clearing process. May be. If the customer wants to know the balance of the wristband WB, he / she can make an inquiry using the terminal device 13.

According to the above-described embodiment, at the cash register, the cashier reads the commodity barcode GB and the customer barcode CB with one barcode reader 22 and uses them as the commodity information DG or the customer information DC. Can be used to process payments. Therefore, the operation of the cashier is easy, and the clearing process can be performed easily and quickly without any trouble in the operation and without making a mistake in the procedure, and the conventional congestion of the cashier can be eliminated. .

Further, since only one bar code reader 22 is required, the cost and installation area are reduced, and the appearance is neat and the appearance is not spoiled. further,
Since the product information DG and the customer information DC are identified before and after pressing the subtotal key 52, the product barcode GB
Alternatively, even if there is a mistake in reading the customer barcode CB, they can be identified with certainty, the reliability is improved, and the cashier's operation is easy.

According to the above-mentioned embodiment, since the wristband WB is issued by paying the deposit, it is not necessary to check whether or not the customer has not paid when the customer leaves, and no gate equipment is required.

Further, since the bar code reading device 22 is a fixed type, when the customer bar code CB is read, the customer only has to pass his / her wrist over the top surface of the bar code reading device 22, so that the cashier is in charge. The customer information DC is promptly input without any operation and without the cashier and the customer not being able to read it unless the timing is properly adjusted. The customer does not have the discomfort that another person grabs his / her wrist to input the customer information DC.

In the above-mentioned embodiment, the bar code reader 22 is of a fixed type and is installed so that the reading surface is horizontal. However, the bar code reader 22 is installed so as to stand upright and the reading surface is vertical or inclined. It may be. By doing so, the customer's wristband WB
Will be easier to read. A hand scanner or a touch scanner may be used as the barcode reading device 22. Although the subtotal key 52 is used as the identification key, the wristband key 5 is used together with or instead of the subtotal key 52.
5, other keys may be used. Such a key may be provided integrally with the bar code reader 22 or in the vicinity thereof.

In the above-described embodiment, the customer identification code, the deposit amount, and the issuance time are recorded in the customer bar code CB as the customer information DC. However, for example, only the customer identification code is recorded and other information is recorded. The items may be registered in a file in the host 11. Customer Bar Code C
Although B is attached to the wristband WB, it may be attached to various media other than the wristband WB. The sharing of processing in the terminal device 13 and the host 11 can be variously changed. In addition, the configurations of the POS system 1, the terminal device 13 and the like, the processing content or the procedure, and the like can be variously changed in accordance with the gist of the present invention. The settlement processing method of the present invention can be applied to various settlements such as payment of fees or consideration, settlement, and settlement.

[0047]

According to the present invention, the customer can carry out the settlement process without carrying cash with him, the operation for the settlement process is easy, and the cost and the installation area of the device are excellent in economy. There is an effect.

According to the second aspect of the present invention, even if there is a mistake in reading the product bar code or the customer bar code, they can be identified reliably, and the reliability is improved.

According to the third aspect of the invention, when the customer leaves the facility or the like, it is not necessary to check whether or not the customer has not paid, and the gate facility is not required. According to the invention of claim 4, when the bar code for the customer is read, the customer information can be promptly input without any operation by the cashier, and for the customer, another person can input the customer information. There is no discomfort in gripping your wrist.

[Brief description of drawings]

FIG. 1 is a block diagram showing a POS system according to the present invention.

FIG. 2 is a block diagram showing a configuration of a terminal device according to the present invention.

FIG. 3 is a diagram showing an arrangement of some keys of a keyboard of a terminal device.

FIG. 4 is a diagram showing an example of a usage state of a barcode reading device.

FIG. 5 is a diagram showing an example of a receipt.

FIG. 6 is a flowchart of a settlement processing method according to the present invention.

FIG. 7 is a flowchart showing wristband issuing processing.

FIG. 8 is a flowchart showing a payment process.

FIG. 9 is a flowchart showing balance settlement processing.

[Explanation of symbols]

 1 POS System 13 Terminal Device (Processing Device, Clearing Processing Device) 21 Terminal Main Body (Processing Device Main Body) 22 Bar Code Reader 32a Identification Unit (Identifying Means) 32 Arithmetic Processing Unit (Means for Performing Clearing Processing) 40 Keyboard (Keys) Input section) 52 Subtotal key (identification key) GD product DG product information GB product bar code DC customer information CB customer bar code S1 identification signal

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Inventor Kazuhiro Goto 4-30-1 Zoukoumachi, Kumamoto City, Kumamoto Prefecture, Fujitsu Minami Kyushu System Engineering Co., Ltd. Address 3083, Phoenix Resort Co., Ltd. (72) Inventor, Yasukazu Oka 3-3-3, Toyosu, Koto-ku, Tokyo NTT Data Communications Co., Ltd.

Claims (5)

[Claims] 1. A method of clearing a charge by a processing device (13) equipped with a bar code reading device (22), comprising a product bar code (GB) attached to a product (GD) and product information. (DG) the bar code reader (22)
Read the customer information (DC) from the customer bar code (CB) of the customer (GD) possessed by the customer with the same bar code reader (22) to read the product information (DG) and the A fee settlement processing method, characterized in that a fee settlement processing for the product (GD) is performed by the processing device (13) based on customer information (DC). 2. The processing device (13) before reading the customer information (DC) from the customer bar code (CB).
The product information (DG) and the customer information (DC) read by the barcode reading device (22) are identified by operating an identification key (52) provided in the. The payment processing method of the charge described in 1. 3. The customer information (DC) includes a customer identification code of a customer who possesses the customer bar code (CB), an amount of money deposited in advance for the customer bar code (CB), and And the information regarding the expiration date of the customer barcode (CB), and when the customer barcode (CB) is within the expiration date, the total of the charges included in the product information (DG), 3. The fee clearing method according to claim 1, wherein the clearing processing is performed by subtracting from the balance of the deposit amount corresponding to the customer identification code. 4. The charge settlement processing method according to claim 1, wherein the bar code reading device (22) is a fixed type. 5. A fee settlement processing device (13) comprising at least a bar code reading device (22), a key input section (40), and a processing device body (21), said processing device body (21). Among the read information output from the bar code reader (22), the product information (DG) and the customer information (D) are generated by the identification signal (S1) from the key input unit (40).
C) and a means (32a) for identifying the product (GD) based on the product information (DG) and the customer information (DC). A fee clearing processing device characterized by the following.