JPH0620136A - Customer management processing system utilizing membership card - Google Patents

Abstract

PURPOSE:To make it possible to simultaneously perform the management processing of the reference to a credit company and the data by simultaneously reading two different kinds of cards. CONSTITUTION:This system is composed of a register 4 arranged on each counter, a card reader reading the two kinds of cards of a credit card and a membership card, a store controller 2 performing a sales processing, a deposit processing and a credit processing, etc., based on the input data from the register 4 and the card reader, a transmitter 6 transmitting the signal by the reading of the credit card to a credit company and a customer management processor 11 processing input data by the reading of a member ship card.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a customer management processing system using a membership card capable of simultaneously reading two different types of cards and simultaneously processing the inquiry to a credit sales company and its data.

[0002]

2. Description of the Related Art Conventionally, in large stores, etc., the amount of purchase is totaled using a register and the accounting is performed.
Recently, more and more people are using credit cards,
Place a card reader in the register, read the same card with the card reader, send the data to the credit sales company,
The credit company made a credit inquiry, and credit processing was performed based on the inquiry. In addition, each store also issues a membership card to manage customers,
Based on the card, manage the data such as the purchase price of the goods purchased for each customer at the store, and use it as a material for DM service, customer purchase analysis, trade area analysis, etc. based on the data. There is.

[0003]

However, the above system has the following problems.

That is, since the card reader provided in the register reads a credit card, sends the data to a credit sales company, and processes the credit, the data is not processed for a customer. . Therefore, in the case of customer management in a store, a membership card is issued and the membership card and data are entered by a separate operation into a customer management device separately provided in each sales floor. Therefore, in each sales floor, in addition to the operation of the register, the customer management operation on the membership card is performed, which makes the operation very complicated.

An object of the present invention is to provide a customer management processing system using a membership card which can solve the above problems.

[0006]

According to the present invention, a register disposed at each sales floor, a card reader for reading a membership card, and a store for performing sales processing, deposit processing, credit processing, etc. based on input data from the register. The present invention provides a customer management processing system using a membership card, characterized by comprising a controller and a customer management processing device for processing input data from a register in response to a membership card read signal from a card reader. .

The present invention is also directed to sales processing and deposit processing based on a register placed at each sales floor, a card reader for reading two kinds of cards, a credit card and a membership card, and input data from the register and the card reader. A store controller that performs credit processing, a transmission device that transmits a signal by reading a credit card to a credit company, and a customer management processing device that processes input data from a register by a reading signal of a membership card from a card reader. It is characterized by being configured more.

[0008]

According to the present invention, after the purchase amount is entered in the register of each sales floor, the card reader simultaneously reads the credit card and the membership card, and the signal is transmitted to the credit sales company by the transmitter of the store controller. It is possible to perform credit processing based on the judgment from the credit sales company, and at the same time, send the input data from the register to the customer management processing device in response to the reading signal of the member card by the card reader, and process it to the customer management processing device.

As described above, according to the present invention, by reading two different cards with one card reader, the data entered in the register is processed for customer management, so that complicated customer management is required. It is possible to omit the operation and easily perform the customer management process.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Referring to the drawings, an embodiment of the present invention will be described. FIG. 1 shows a customer management processing system 1 for a large store.
FIG. 2 is an explanatory diagram of the system 1 in the store A,
As a large computer, install a store controller 2 that performs sales processing, deposit processing, credit processing, etc.
The controller 2 is connected via an intermediate connection device 3 to a plurality of registers 4 arranged at each sales floor.

Then, the purchase amount is input in the register 4 of each sales floor and the input data is stored in the store controller 2.
The sales process, the deposit process, and the credit process are performed by totaling.

Further, in this embodiment, a card reader 5 for reading a credit card a is connected to the registers 4 arranged at each sales floor, the credit card a is read by the reader 5 and the signal thereof is stored in the store controller. The credit data is transmitted to each credit company B through the transmission device 6 built into the credit card 2, the credit inquiry is performed, the inquiry result is returned to the store controller 2, and the credit processing is performed by the controller 2.

As shown in FIG. 2, the store controller 2 connects the register 4 to an aggregating device 7 and also passes through the credit company control device 8 from the aggregating device 7 to allow credit communication as a transmitting device 6. The device 6a sends the signal to the computer of each credit company B. Reference numeral 9 denotes a credit communication center, and a signal from the store controller 2 is sent to the computer of the credit company B via the center 9.

Further, the credit card a has identification data of each credit company B, and the card reader 5 identifies the data to establish a transmission connection with the credit company B.

Further, the totalizing device 7 of the store controller 2
Is connected to the real log 10, input data from the register 4 through the real log 10, real log BackUp10a, sales processing, deposit processing, credit processing,
In particular, when credit processing is performed, the credit processing is performed based on a credit inquiry from each credit company B.

In the present invention, the above store controller 2 is used.
In the real log BackUp10a, the customer management processor
11 is connected, and the member card b issued at the store is read by the card reader 5 at the same time. Then, the input data from the register 4 is sent to the customer management processing device 11 in response to the read signal of the member card b from the card reader 5, and the customer management processing device 11 performs the processing.

In particular, in this embodiment, the data inputted to the register 4 is processed for customer management by causing the card reader 5 to read two different cards, so that the customer management operation can be performed easily. I have to.

In this embodiment, the credit card a
In the case of not using, the input data of shopping from the register 4 can be directly processed by the customer management processing device 11 through the member card b through the card reader 5.

Further, according to the present invention, the customer management processing unit 11 uses the data input from the register 4 as a member master maintenance, shopping point management, customer purchase amount analysis,
It can be used for materials such as commercial area analysis and direct mail.

Further, in the store controller 2, the sales result file 12 connected to the real log 10 is provided with the host connection interface 13 and connected to the host computer 14 at the head office, and the sales data from the sales result file 12 is connected. Etc. are transmitted to the host computer 14.

In the customer management processing system 1 configured as described above, after the purchase amount is input in the register 4 of each sales floor, the credit card a is read by the card reader 5.
And the membership card b are read at the same time, the signal is transmitted to the credit company B by the transmission device 6 of the store controller 2, credit processing is performed based on the inquiry result from the credit company B, and the membership card by the card reader 5 is used. By the read signal of b, the input data from the register 4 can be simultaneously processed by the customer management processing device 11.

As described above, according to the present invention, by causing the card reader 5 to read two different cards a and b, the data input to the register 4 is processed for customer management, which is complicated. The customer management operation can be omitted and the customer management process can be easily performed.

[Brief description of drawings]

FIG. 1 is an explanatory diagram showing a configuration of a customer management processing system of the present invention.

FIG. 2 is a schematic diagram showing a configuration of a customer management processing system.

[Explanation of symbols]

 1 Customer Management Processing System 2 Store Controller 4 Register 5 Card Reader 6 Transmitter 11 Customer Management Processing Device a Credit Card b Membership Card

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁵ Identification code Office reference number FI technical display location G06K 17/00 D 7459-5L

Claims (2)

[Claims] 1. A register (4) arranged at each sales floor,
A card reader (5) that reads the membership card (b) and a store controller that performs sales processing, deposit processing, credit processing, etc. based on the input data from the register (4)
(2) and a customer management processor (11) that processes the input data from the register (4) by the read signal of the member card (b) from the card reader (5). Customer management processing system using a card. 2. A register (4) arranged at each sales floor,
Sales processing, deposit processing, and credit processing based on input data from a card reader (5) that reads two types of cards, a credit card (a) and a membership card (b), and a register (4) and a card reader (5). By the store controller (2) that performs processing, the transmission device (6) that sends a signal by reading the credit card (a) to the credit company, and the reading signal of the membership card (b) from the card reader (5),
A customer management processing system using a membership card, comprising a customer management processing device (11) for processing input data from a register (4).