JP7333378B2 - Information processing system, information processing method and program - Google Patents

Description

The present invention relates to an information processing system, an information processing method and a program.

There is a sales management system that operates a website that handles products such as travel products. The sales management system is capable of providing coupons for providing privileges such as price discounts to users. For example, resources for coupon discounts are provided by inns, travel agencies, administrative agencies, etc., and the sales management system may issue coupons according to these providers.

In such cases, it may be difficult for the user to purchase products such as travel products while appropriately selecting coupons. For example, when there are many types of applicable coupons, it is not easy to purchase travel products while considering the existence of coupons.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and an object thereof is to provide a technology that facilitates the purchase of products such as travel products by appropriately selecting coupons.

In order to solve the above problems, an information processing system according to the present invention provides coupon selection means for selecting a plurality of coupons satisfying usage conditions for an item to be sold from a plurality of coupons stored in advance in a storage unit; payment amount acquiring means for acquiring a payment amount obtained by subtracting the sum of discount amounts for the item by the selected plurality of coupons from the price of the item; and presenting means for presenting the item and the payment amount.

Further, an information processing method according to the present invention comprises the steps of: selecting a plurality of coupons satisfying a usage condition for an item to be sold from a plurality of coupons stored in advance in a storage unit; and using the selected plurality of coupons. obtaining an amount to be paid by subtracting a sum of discounts for the item from the price of the item; and presenting the item and the amount to be paid.

Further, the program according to the present invention further comprises: coupon selection means for selecting a plurality of coupons satisfying usage conditions for an item to be sold from a plurality of coupons stored in advance in a storage unit; The computer is caused to function as payment amount acquisition means for acquiring the payment amount obtained by subtracting the sum of discount amounts for the item from the price of the item, and presentation means for presenting the item and the payment amount.

In one aspect of the present invention, the coupon selection means selects, for each of a plurality of items included in a search result, a plurality of coupons that satisfy a usage condition for the item, and the payment amount acquisition means selects the plurality of coupons. and the presentation unit may present the payment amount for each of the plurality of items.

In one aspect of the present invention, the presenting means may sort the plurality of items based on the payment amount, and present the plurality of items based on the sorting result.

In one aspect of the present invention, the coupon selection means may select a plurality of coupons that satisfy the usage conditions for the item to be sold from a plurality of groups each including one or a plurality of coupons different from each other.

In one aspect of the present invention, the coupon selection means may select coupons such that at most one coupon is selected from each of the plurality of groups.

Another information processing system according to the present invention comprises: coupon selection means for selecting a plurality of coupons satisfying usage conditions for an item to be sold from a plurality of groups each containing one or more coupons different from each other; presenting means for presenting the information of the coupon received. The coupon selection means selects coupons such that the number of coupons selected from each of the plurality of groups is at most one, and the number of coupons selected from the plurality of groups is two or more and less than the number of groups. is selected, and the discount amount of the selected coupon is the largest in the group to which the selected coupon belongs.

In one aspect of the present invention, the number of the plurality of groups is n (n is an integer equal to or greater than 3), and the coupon selection means selects from each of a portion of the plurality of groups that satisfies the usage condition. A coupon with the largest discount amount is selected, and the number of coupons selected from the partial group is (s-1) (s is an integer of 2 or more and (n-1) or less). In this case, a coupon that satisfies the conditions of use and has the largest discount amount may be selected from a set of coupons that belong to a plurality of groups different from the partial group.

In one aspect of the present invention, the information processing system provides the selected plurality of coupons to the user when the user inputs an instruction to obtain the plurality of selected coupons for the item to be sold. Coupon acquiring means to be allocated; and purchase processing means for executing the process of purchasing the item based on the coupon allocated to the user when the user instructs purchase of the item to be sold. may contain.

According to one aspect of the present invention, an information processing system includes coupon acquisition means for allocating the plurality of selected coupons to the user when the user gives an instruction to proceed with the purchase procedure of the item to be sold; and purchase processing means for performing the purchase processing of said item based on a coupon assigned to.

In one aspect of the present invention, the presenting means presents a coupon selected for the item to be sold, and the coupon selecting means, based on an instruction from the user to change the presented coupon, The selected coupon may be changed.

In one aspect of the present invention, the information processing system further includes confirmation means for confirming whether the allocated plurality of coupons can be used when the user instructs purchase of the item to be sold, and The selection unit selects a plurality of coupons partially or wholly different from the assigned plurality of coupons to be used for the item to be sold when any of the assigned plurality of coupons cannot be used. A plurality of new coupons that meet the conditions may be selected.

It is a figure showing an example of hardware constitutions of a travel sales system concerning an embodiment of the present invention. 1 is a block diagram showing functions realized by a travel sales system; FIG. It is a flow figure showing an outline of processing of a travel sales system. It is a figure which shows an example of a coupon table. It is a flowchart which shows an example of the process of a coupon selection part. It is a figure explaining an example of the selected coupon. It is a figure explaining another example of the coupon to be selected. It is a figure which shows an example of the screen on which the list|wrist of the searched travel plan is displayed. It is a figure which shows an example of an error message. It is a figure which shows an example of a travel plan confirmation screen. It is a figure which shows an example of an information input screen. It is a figure which shows an example of a coupon change screen. It is a flowchart which shows an example of the process after a reservation completion button is pushed. It is a figure which shows an example of the screen output when a coupon cannot be used.

Embodiments of the present invention will be described below with reference to the drawings. Duplicate descriptions are omitted with respect to the components denoted by the same reference numerals. In this embodiment, a travel sales system that sells travel products such as lodging facilities, transportation facilities, and events will be described.

FIG. 1 is a diagram showing an example of a travel sales system according to an embodiment of the present invention. The travel sales system includes a travel sales server 1 . The travel sales server 1 communicates with one or more customer terminals 2 and provides travel-related products to users operating the customer terminals 2 .

The travel sales server 1 includes a processor 11 , a storage section 12 , a communication section 13 and an input/output section 14 . Note that the travel sales system may be realized by a plurality of server computers that execute the processing of the travel sales server 1 .

The processor 11 operates according to programs stored in the storage unit 12 . The processor 11 also controls the communication section 13 and the input/output section 14 . The program may be provided via the Internet or the like, or may be provided by being stored in a computer-readable storage medium such as a flash memory or a DVD-ROM. .

The storage unit 12 is composed of memory elements such as RAM and flash memory, and an external storage device such as a hard disk drive. The storage unit 12 stores the above program. The storage unit 12 also stores information and calculation results input from the processor 11, the communication unit 13, and the input/output unit 14. FIG. The storage unit 12 also stores data such as a model of itinerary, which will be described later.

The communication unit 13 realizes a function of communicating with other devices, and is configured by, for example, an integrated circuit for wireless LAN or wired LAN. Under the control of the processor 11, the communication unit 13 inputs information received from another device to the processor 11 and the storage unit 12, and transmits the information to the other device.

The input/output unit 14 includes a video controller that controls the display output device, a controller that acquires data from the input device, and the like. Input devices include keyboards, mice, and touch panels. The input/output unit 14 outputs display data to a display output device under the control of the processor 11, and acquires data input by a user operating the input device. A display output device is, for example, a display device connected to the outside.

The travel sales server 1 may reserve a travel product by requesting a reservation via the communication unit 13 to an external reservation management system that manages reservations and inventories of travel products. Alternatively, the travel sales server 1 may manage inventory of travel products without using an external reservation management system. Also, travel reservations and inventory management may be performed by different reservation management systems or servers for different item types, such as accommodations, flights, and railroads.

Next, functions provided by the travel sales system will be described. FIG. 2 is a block diagram showing functions realized by the travel sales system. The travel sales system includes a search section 51 , a plan output section 52 , a coupon management section 53 and a reservation completion processing section 59 . Coupon management unit 53 functionally includes coupon selection unit 54 , payment amount acquisition unit 55 , coupon acquisition unit 56 , coupon change unit 57 , and coupon confirmation unit 58 . These functions are realized by executing a program stored in the storage unit 12 by the processor 11 included in the travel sales server 1 and controlling the communication unit 13 and the like.

Some or all of these functions may be realized by executing a program by the processor 11 included in the customer terminal 2 and controlling the communication unit 13 and the like. In this case, the customer terminal 2 may be included in the travel sales system.

The search unit 51 acquires search conditions input by the user, and acquires one or more travel products that satisfy the search conditions from among the plurality of travel products stored in the storage unit 12 . Here, for example, when the type of travel product is an accommodation facility, the search conditions include the accommodation area, check-in date, check-out date, number of rooms, number of people, and desired price range. When the type of travel product is a means of transportation such as an airplane, it includes the place of departure, destination, company used, and date of departure. The search unit 51 may transmit search conditions to an external reservation management system and receive travel products satisfying the search conditions from the reservation management system.

The plan output unit 52 presents the information on the travel product to the user by transmitting the information on the travel product (including the payment amount and the information on the applied coupon) to the customer terminal 2 . The travel product whose information is presented to the user by the plan output unit 52 may be the travel product acquired by the search unit 51 . Also, the payment amount is acquired by the payment amount acquisition unit 55 .

The coupon selection unit 54 selects a plurality of coupons that satisfy the usage conditions for the travel product to be sold from the plurality of coupons stored in advance in the storage unit 12 . More specifically, a plurality of coupons stored in the storage unit 12 in advance belong to one of a plurality of groups. Each of the multiple groups includes one or more coupons different from each other.

Here, the coupon selection unit 54 selects, for each of the plurality of travel products included in the search results of the search unit 51, a plurality of coupons that satisfy the usage conditions for the travel product. More specifically, the coupon selection unit 54 determines that the number of coupons selected from each of the plurality of groups is at most 1 and the number of coupons selected from the plurality of groups for a certain travel product. Select coupons such that is greater than or equal to 2 and less than the number of groups.

The payment amount acquisition unit 55 acquires the payment amount obtained by subtracting the sum of the discount amounts for the travel product by the plurality of coupons selected by the coupon selection unit 54 from the price of the travel product. Also, the payment amount acquisition unit 55 acquires the payment amount for each of the plurality of travel products acquired by the search unit 51 . Note that the plan output unit 52 sorts the plurality of travel products based on the payment amounts, and presents the plurality of travel products based on the sorted result. When presenting a plurality of travel products, the plan output unit 52 presents a payment amount for each of the plurality of travel products.

When the user inputs an instruction to acquire a plurality of coupons selected by the coupon selection section 54 for any travel product, the coupon acquisition section 56 allocates the selected plurality of coupons to the user. The coupon acquisition unit 56 may output an error message when the coupon cannot be assigned to the user due to circumstances such as exceeding the coupon issue limit. Furthermore, the coupon acquisition unit 56 may present or acquire a plurality of coupons newly selected from the coupons satisfying the usage conditions by the coupon selection unit 54 .

The instruction to acquire the coupon may not be explicitly given. More specifically, when the user inputs an instruction to proceed with the purchase of any travel product, the coupon acquisition unit 56 allocates to the user a plurality of coupons selected by the coupon selection unit 54 for that travel product. you can Here, below, as an example of purchasing a product, a case of making a reservation for a travel product will be mainly described.

When the user inputs an instruction to purchase a travel product, the reservation completion processing unit 59 executes purchase processing for the travel product based on the coupon assigned to the user.

Coupon changing unit 57 changes the coupon used in the purchase process based on an instruction from the user to change the coupon.

When the user instructs to purchase a travel product, the coupon confirmation unit 58 confirms whether or not a plurality of coupons assigned to the user can be used for the travel product. Here, if any of the plurality of coupons assigned to the user cannot be used, the coupon selection unit 54 selects a plurality of coupons partially or wholly different from the assigned coupons, and selects the travel product. Select multiple new coupons that meet the usage conditions for .

FIG. 3 is a flowchart showing an outline of processing of the travel sales system. FIG. 3 describes a typical flow of sales of travel products. FIG. 3 is only a diagram showing an overview of the processing, and FIG. 3 omits the description of a part of the processing that is performed according to the user's input and the processing status. The processing of the travel sales system will be described below with reference to FIG. In the following description, the travel product is described as a travel plan, and the processing when the travel plan is an accommodation facility will be mainly described.

First, the search unit 51 acquires the travel plan search conditions input by the user from the customer terminal 2 (step S101). For example, if the type of travel plan is accommodation facilities, the search conditions include accommodation area, check-in date, check-out date, number of rooms, number of people, and desired price range.

Then, the search unit 51 acquires a list of travel plans that satisfy the search conditions from the database (step S102). The database stores information on multiple travel plans. If your travel plan includes accommodations, the information in your travel plan includes the areas where the accommodations included in your travel plan are located, the number of rooms available by date, the number of people that can be accommodated in a room, and the meals and services included in your travel plan. contains information about Also, multiple travel plans for one accommodation facility may be stored in the database, and the number of vacant rooms may be managed in common for multiple travel plans. The database is physically arranged in the storage unit 12 or an external reservation management system.

Next, the coupon selection unit 54 selects a coupon to be applied to each travel plan included in the list (step S103). Here, strictly speaking, the coupon selection unit 54 selects a plurality of coupons to be used by the user as applicable coupons. If the user does not accept the use of the coupon, or if the coupon cannot be used for system reasons, the coupon selected by the coupon selection unit 54 may not be used.

Regarding coupons, there are multiple groups. Each of the multiple groups includes one or more coupons different from each other. Groups are defined according to the type of organization that provides the source of the coupon discount.

FIG. 4 is a diagram showing an example of a coupon table stored in the storage unit 12. As shown in FIG. The coupon table stores information on a plurality of coupons. Coupon information is stored in association with information indicating usage conditions. The information indicating the usage conditions includes an available plan ID, a minimum usage fee, and whether or not the usage is limited to the first time. The usable plan ID indicates a travel plan for which the coupon can be used. More specifically, for certain coupon information, coupons can be used for plan IDs within the range indicated by available plan IDs. Also, the minimum usage amount indicates that this coupon cannot be used for a travel plan with a list price lower than the minimum usage amount. First time only indicates that the coupon can be used only when the traveler has never stayed at the accommodation facility that includes the travel plan. The usage conditions may include availability of inventory (the number of available coupons must be 1 or more, or the number of issued coupons (not shown) must not reach the upper limit of issuance determined for each coupon).

The coupon information includes information indicating the magnitude and form of the discount, more specifically, the discount rate or discount amount. Coupon discounts include discounts based on the discount amount and discounts based on the discount rate. Coupon information is equivalent to the value obtained by subtracting the number of coupons that have already been used from the maximum number of coupons that can be used from the beginning for that coupon in the entire travel sales system. and a number of available coupons indicating the number of remaining coupons. Coupons cannot be provided infinitely, for example, because their resources are limited. Under such restrictions, it is not appropriate to use multiple coupons within a group because the benefits of the coupons are provided only to a very limited number of people. In addition, even if coupons are selected from all groups, the number of people to whom the coupons are provided decreases, which is not preferable. Coupon selection processing corresponding to such circumstances will be described below.

FIG. 5 is a diagram showing an example of processing of the coupon selection unit 54. As shown in FIG. The processing shown in FIG. 5 is processing when the number of groups n is an integer of 3 or more (here, 4) and the maximum number of coupons s is an integer of 2 or more (n−1) or less (here, 3). , is executed for each of the trip plans. The maximum number of coupons s is the maximum number of coupons that a user can use at once. Here, in the processing shown in FIG. 5, the coupon selection unit 54 refers to not the coupon table itself, but the coupon table copied for reference every predetermined time (every hour, for example) to execute the processing. you can

First, the coupon selection unit 54 selects the first group (group A) (step S201). Here, it is assumed that the group containing coupons to be preferentially used is higher.

When a group is selected, the coupon selection unit 54 searches the coupon table for coupons that belong to the selected group and satisfy the usage conditions (step S202). If there is a coupon that satisfies the usage conditions (Y in step S203), the coupon selection unit 54 acquires the discount amount for each of the coupons acquired by the search (step S204), and selects one coupon with the largest discount amount. is selected as the coupon of the selected group (step S205). On the other hand, if there is no coupon that satisfies the usage conditions (N in step S203), steps S204 and S205 are skipped.

If there is an unselected group (N in step S206) and the number of selected coupons is not (maximum number of coupons s−1) (N in step S207), the coupon selection unit 54 The next group is selected (step S208), and the processing from step S202 is repeated. On the other hand, if all groups have already been selected (Y in step S206), the process ends. If there is an unselected group (N of step S206) and the number of selected coupons is (maximum number of coupons s−1) (Y of step S207), the coupon selection unit 54 Select one coupon with the largest discount amount from the remaining group. More specifically, the coupon selection unit 54 searches for coupons that belong to any of the remaining groups and satisfy the usage conditions (step S209). Then, the coupon selection unit 54 calculates the discount amount of each of the retrieved coupons and selects one coupon with the largest discount amount (step S210).

FIG. 6 is a diagram illustrating an example of coupons to be selected. In FIG. 6, coupons that can be used for a travel plan with a plan ID of P001 and a price of 50,000 yen are listed, and the discount amount of the selected coupon is enclosed. In the example of FIG. 6, the number of groups n is 4 and the maximum number of coupons s is 3. In the example of FIG. 6, from multiple coupons stored in the coupon table, coupons that include the plan ID of the travel plan in the available plan IDs, have a price greater than the minimum usage amount, and satisfy conditions such as first-time limited use are extracted, Are listed.

FIG. 6 also shows the discount amount calculated for each coupon, which is calculated by the coupon selection unit 54 . For coupons with set discount amounts, the discount amount is used for coupon selection. For coupons with a discount rate, the discount amount is calculated by multiplying the price by the discount rate. The price used to calculate the discount amount is the original price for Groups A, C, and D, and the value obtained by subtracting the discount amount of the coupon for Group A from the list price for Group B.

In the example of FIG. 6, three coupons in group A satisfy the conditions of use, and the coupon with the largest discount of 5,000 yen is selected. For Group B, a 35% discount coupon, which is the only coupon that satisfies the usage conditions, is selected. Since two coupons (maximum number of coupons s−1) are selected from groups A and B, another coupon is selected from the group of coupons belonging to the remaining groups C and D. More specifically, the 5,000-yen discount coupon with the largest discount amount among the available coupons belonging to groups C and D is selected.

FIG. 7 is a diagram illustrating another example of coupons to be selected. In FIG. 7, coupons that can be used for a travel plan with a plan ID of P005 and a price of 10,000 yen are described in the same format as in FIG. The number n of groups and the maximum number s of coupons are the same as in the example of FIG.

In the example of FIG. 7, group A does not have coupons that satisfy the usage conditions. A 35% discount coupon is selected from Group B. Here, since the number of coupons selected from groups A and B is one, one coupon (8% discount coupon and 500 yen discount coupon) is also selected from each of groups C and D.

Note that the method of selecting a coupon is not limited to the above. The coupon selection unit 54 determines the coupon with the largest discount amount in each group when coupons satisfying the usage conditions are acquired from groups exceeding the maximum number of coupons, and selects the maximum number of coupons from among the determined coupons. You can select coupons for Also, the coupon selection unit 54 determines coupons from each group based on the discount amount for coupons other than the specific group, and selects (the maximum number of coupons s-1) from the determined coupons. and select another coupon from a particular group.

When multiple coupons are selected for each of the travel plans, the payment amount acquisition unit 55 calculates the payment amount when the coupon is applied to each of the travel plans included in the list (step S104). The payment amount acquisition unit 55 acquires the payment amount by subtracting the sum of the discount amounts of the selected coupons from the list price of the travel plan. Of course, the payment amount acquisition unit 55 may acquire the payment amount by an equivalent calculation such as repeatedly subtracting the discount amount of the selected coupon from the list price of the travel plan.

When the payment amount is calculated, the plan output unit 52 sorts a plurality of travel plans that satisfy the search condition and are included in the list based on the calculated payment amount, and creates a list of travel plans based on the sorting result. display (step S105).

FIG. 8 is a diagram showing an example of a screen on which a list of searched travel plans is displayed. FIG. 8 shows a list of a plurality of travel plans satisfying pre-inputted search conditions, output by the customer terminal 2 that has acquired the list of travel plans from the plan output unit 52 . Information on each of the displayed travel plans includes a fixed price display Pr that indicates the fixed price of the travel plan before the discount is applied, and a post-discount display Pd that indicates the payment amount after the discount. Then, if the sorting condition Sc set by the user or predetermined is the descending order of the payment amount or the descending order, the plan output unit 52 sorts based on the calculated discounted payment amount. display a list of travel plans. For each travel plan, there is displayed a reservation button Bb that the user presses when he/she wishes to make a reservation for that travel plan.

As shown in FIG. 8, by selecting a plurality of coupons to be applied in advance and displaying the discounted payment amount when the selected plurality of coupons are applied together with travel plan information, the user can It becomes easier to search for travel products in consideration of the actual amount of payment. In addition, by sorting and displaying travel products based on the payment amount after discount instead of the list price, the actual payment amount can be taken into account even when there are many travel plans that meet the search conditions, for example. It becomes easier to search for travel products.

In FIG. 8, a coupon acquisition button Bg is displayed beside the contents of a plurality of coupons proposed to be used. When the user presses the coupon acquisition button Bg, the coupon acquisition unit 56 allocates the coupon to the user (step S106). More specifically, when information indicating that the coupon acquisition button Bg has been pressed is acquired from the customer terminal 2, the coupon acquisition unit 56 collects a plurality of coupons displayed in the area corresponding to the coupon acquisition button Bg. Information for identifying the coupon is stored in the storage unit 12 in association with the user. The user is a user who operates the customer terminal 2, logs into the travel sales system, and searches for information. 56 may display a login screen to authenticate the user.

At the timing when the coupon acquisition button Bg is pressed, the coupon acquisition section 56 may check the inventory of the plurality of coupons that are the targets. More specifically, the coupon acquisition unit 56 may check whether the number of available coupons to be acquired is zero. If any coupon is out of stock (the number of usable coupons is 0), the coupon acquisition unit 56 outputs an error message to the customer terminal 2 . FIG. 9 is a diagram showing an example of an error message displayed by the customer terminal 2. As shown in FIG. The coupon table used for inventory check may be a reference copy table that is copied once per predetermined period. The inventory check may be performed by confirming whether the number of issued items has reached the upper limit instead of confirming the number of available items.

Also, at the timing when the coupon acquisition button Bg is pressed, the coupon selection unit 54 may again select a plurality of optimum coupons. If the re-selected coupon is different from the previous coupon, the coupon acquisition unit 56 may present a new combination of coupons to the user and, if the user accepts, acquire or present the new coupon. You may acquire new coupons without By re-selecting, it is possible to acquire the optimum coupon according to the change in inventory.

Further, when the user presses the reservation button Bb for the travel plan that the user wishes to reserve and the customer terminal 2 transmits information indicating that the reservation button Bb has been pressed, the plan output unit 52 outputs the travel plan instructed by the user. The information shown is acquired (step S107).

Here, in the screen as shown in FIG. 8, the coupon acquisition button Bg may not exist. In this case, when the user presses the reservation button Bb and the customer terminal 2 instructs to proceed with the purchase procedure for the travel plan, the coupon acquisition unit 56 may allocate the coupon proposed for the travel plan to the user. The instruction to proceed with the purchase procedure of the travel product may be obtained by receiving from the customer terminal 2 information indicating that the reservation button Bb has been pressed on the screen in which the search results are displayed as shown in FIG. Specifically, when the user is logged in, when the reservation button Bb is pressed, allocation is performed by the same process as when the coupon acquisition button Bg is pressed. If the user has not logged in, the coupon acquisition unit 56 does not output the login screen, and the user enters information such as a password on a subsequent screen (see FIG. 10), and immediately after logging in, the proposed coupon is displayed. coupons may be assigned to users.

When the information indicating the indicated travel plan is obtained, the plan output unit 52 outputs information indicating the details of the travel plan for which the information has been obtained to the customer terminal 2 (step S108).

FIG. 10 is a diagram showing an example of a travel plan confirmation screen. The travel plan confirmation screen is an example of a screen displayed by the customer terminal 2 that has received information indicating the details of the travel plan. The information that shows the details of the travel plan includes the name of the travel product, the date to be reserved, the fixed price of the fare, the payment amount after the discount, information that indicates the basis for calculating the fare, and other information that explains the details of the travel product (Fig. not shown). By displaying the charge and the amount after the discount even on the travel plan confirmation screen, the user can easily proceed with the reservation of the travel product even when it is difficult to predict the payment amount due to the application of a plurality of coupons. becomes possible.

The plan confirmation screen includes an area (not shown) for inputting the user's login information (user ID and password) and a login button Ba. This area is displayed even if the user is already logged in, in order to prevent mistakes by the user. Depression of the login button Ba by the user is an instruction to authenticate the user and an instruction to proceed with the reservation. When the user is logged in, the plan output unit 52 may simply display a button for instructing to proceed with the reservation.

The plan output unit 52 displays an information input screen after the button for instructing to proceed with the reservation is pressed (step S109).

FIG. 11 is a diagram showing an example of an information input screen. In step S109, the plan output unit 52 outputs the information for the information input screen, and the customer terminal 2 that receives the information displays the information input screen. The information input screen is a screen for allowing the user to input information necessary for actually using the travel plan (for example, the name of the guest, gender, whether the guest is an adult or a child), and the coupon to be used. (Coupon scheduled to be used) is also displayed.

The coupons to be displayed by the plan output unit 52 as the coupons to be used may be the coupons proposed and acquired by the coupon acquisition unit 56 for this travel plan. The coupon selection unit 54 may execute the processing shown in FIG. 5 for the coupons already acquired by the plan output unit 52, and the plan output unit 52 may display the selected coupon on the information input screen as the coupon to be used. .

On the information input screen, the user can change the coupon to be used by pressing a change button Bc arranged next to the coupon.

When the change button Bc is pressed, the coupon change unit 57 outputs the information of the coupon change screen and causes the customer terminal 2 to display the coupon change screen. Then, the coupon change unit 57 changes the coupon to be used by the user in the subsequent reservation completion process (the coupon to be used) based on the instruction to change the coupon input by the user.

FIG. 12 is a diagram showing an example of a coupon change screen. On the coupon change screen, the user can select one of the coupons in the same group as the coupon for which the change button was pressed as the coupon to be used for booking the travel product. Also, the user can choose not to use the coupon. Then, when the user presses the apply button, the customer terminal 2 transmits to the coupon change unit 57 information that another coupon is selected or information that the coupon is not used. Coupon change unit 57 changes the coupon to be used when information that another coupon is selected or information that the coupon is not used is received from the user. Note that the coupons displayed on the coupon change screen are the coupons already acquired by the user. The coupon change unit 57 may display coupons that have not been acquired by the user and that satisfy the conditions of use as candidates for change destinations on the coupon change screen. When the user instructs to change to a coupon that has not been acquired, the coupon acquisition unit 56 may acquire the changed coupon at the timing when the apply button is pressed.

When the user presses the reservation completion button Bs in FIG. 11, the information input from the customer terminal 2 and an instruction to complete the reservation are transmitted. When the reservation completion instruction is transmitted, the coupon confirmation unit 58 checks the stock of coupons to be used and confirms whether they are actually available (step S110). The coupon confirmation unit 58 may check the inventory of coupons to be used when the reservation completion button Bs is pressed. Here, the coupon selection unit 54 may select a plurality of optimum coupons again when the reservation completion button Bs is pressed. Further, the reservation completion processing unit 59 executes reservation processing of the travel plan based on the input reservation information (step S111).

FIG. 13 is a flowchart showing an example of processing after the reservation completion button Bs is pressed. When the reservation completion button Bs is pressed and information indicating this is received from the customer terminal 2, the coupon confirmation unit 58 checks the inventory. More specifically, the coupon confirmation unit 58 refers to the coupon table and searches for coupons with a usable number of 0 (corresponding to no stock) among the coupons to be used (step S401). If there is no coupon with a usable number of 0 (all coupons are in stock) (N in step S402), the reservation completion processing unit 59 checks the usable number in the coupon table for each of the plurality of coupons to be used. is decremented by 1 (step S403). Based on the input reservation information, the reservation completion processing unit 59 executes reservation processing (purchase processing) of the travel product (step S404). The reservation process includes a process of transmitting information such as the input guest to the accommodation facility, and a process of allowing the user to confirm that the reservation has been completed and the information used to confirm the reservation at the accommodation facility. Payment processing may be included in the reservation processing.

On the other hand, if there is a coupon whose usable number is 0 (there is a coupon that is not in stock) (Y in step S402), in step S406 and subsequent steps, the coupon changing unit 57 selects the coupon to be used from the coupon to be used. Take action to change. First, the coupon changing unit 57 selects the optimum coupon that satisfies the conditions of use from the same group as the coupon for each of the coupons whose usable number is 0. Then, the coupon selection unit 57 acquires a plurality of coupons including the selected coupon and the coupons in stock, and presents the user with alternatives based on the acquired plurality of coupons (step S406). Here, all coupons may be reselected if there are out-of-stock coupons. More specifically, the coupon selection unit 54 executes the processing shown in FIG. 5 for coupons that do not have a usable number of 0 among the coupons that satisfy the usage conditions, and the coupon change unit 57 acquires a plurality of selected coupons. You can Note that when there is an out-of-stock coupon, the coupon changing unit 57 may reselect the coupon from among the coupons already acquired by the user.

Alternatively, the coupon changing unit 57 may delete coupons whose usable number is 0 from the coupons scheduled to be used, and present an alternative plan based on the combination of coupons after the deletion. Here, the coupon change unit 57 may simply transmit to the customer terminal 2 the fact that there is an alternative and display it, or may calculate the payment amount and transmit the payment amount to the customer terminal 2 for display. good.

FIG. 14 is a diagram showing an example of a screen output when the coupon cannot be used, and is a screen output by the customer terminal 2 based on step S406. In the upper area, the fact that a coupon with a usable number of 0 has been deleted from the coupons scheduled to be used, the amount to be paid when discounted with the deleted coupon, and an approval button Bn1 are displayed. In the lower area, a combination of coupons newly selected from coupons whose usable number is not 0, a payment amount, and an approval button Bn2 are displayed. At the bottom, a button Bz is displayed for instructing reselection from the travel plan.

When the approval button Bn1 or Bn2 is pressed, the customer terminal 2 transmits an instruction to make a reservation with the alternative plan corresponding to that button. When the instruction is input to the travel sales server 1 (Y in step S407), the coupon change unit 57 changes the coupon to be used to the coupon presented in response to the approval button Bn1 or Bn2, and the reservation is completed. The processing unit 59 executes the processing after step S403. On the other hand, when the button Bz is pressed and information to that effect is input to the travel sales server 1 (N in step S407), a screen for searching travel plans, for example, a screen for inputting search conditions or a list of travel plans is displayed. is executed (step S408).

By checking the availability of coupons just before completing a reservation, the upper limit of the number of coupons used can be more precisely controlled, for example when using a duplicate coupon table.

1 travel sales server, 2 customer terminal, 11 processor, 12 storage unit, 13 communication unit, 14 input/output unit, 51 search unit, 52 plan output unit, 53 coupon management unit, 54 coupon selection unit, 55 payment amount acquisition unit, 56 Coupon acquisition unit 57 Coupon change unit 58 Coupon confirmation unit 59 Reservation completion processing unit Pr List price display Pd Post-discount display Sc Sort condition Ba Login button Bb Reservation button Bc Change button Bg Coupon acquisition button , Bn1, Bn2 approval button, Bs reservation completion button, Bz button.

Claims (8)

Coupon selection means for selecting a plurality of coupons satisfying the usage conditions for the item to be sold from a plurality of groups each containing one or a plurality of coupons different from each other;
presenting means for presenting the selected coupon information to the user ;
including
The group is determined according to the organization that provides the coupon discount source,
The coupon selection means selects coupons such that the number of coupons selected from each of the plurality of groups is at most one;
The discount amount of the selected coupon is the largest in the group to which the selected coupon belongs,
Information processing system. The information processing system according to claim 1,
The number of the plurality of groups is n (n is an integer of 3 or more),
The coupon selection means selects, from each of a partial group of the plurality of groups, a coupon that satisfies the conditions of use and has the largest discount amount,
The coupon selection means differs from the partial group when the number of coupons selected from the partial group is (s-1) (s is an integer of 2 or more and (n-1) or less). selecting a coupon that satisfies the conditions of use and has the largest discount amount from a set of coupons that include coupons belonging to multiple groups;
Information processing system. The information processing system according to claim 1 or 2,
Coupon acquisition means for allocating the plurality of selected coupons to the user when the user inputs an instruction to acquire the plurality of selected coupons for the item to be sold;
purchase processing means for executing the purchase processing of the item based on the coupon assigned to the user when the user instructs purchase of the item to be sold;
An information processing system further comprising: The information processing system according to any one of claims 1 to 3,
Coupon acquisition means for allocating the plurality of selected coupons to the user when the user instructs to proceed with the purchase procedure of the item to be sold;
purchase processing means for executing the purchase processing of the item based on the coupon assigned to the user;
An information processing system further comprising: The information processing system according to claim 3 or 4,
The presenting means presents a coupon selected for the item to be sold,
further comprising changing means for changing the coupon used in the purchase process based on an instruction from the user to change the presented coupon;
Information processing system. The information processing system according to claim 3 or 4,
confirming means for confirming whether the allocated plurality of coupons can be used when the user instructs purchase of the item to be sold;
If any of the assigned coupons cannot be used, a plurality of coupons that are partially or wholly different from the assigned plurality of coupons are used to set usage conditions for the item to be sold. Coupon changing means for newly selecting a plurality of coupons to satisfy;
An information processing system further comprising: a step in which the coupon selection means selects a plurality of coupons that satisfy the usage conditions for the item to be sold from a plurality of groups each containing one or more coupons different from each other;
a step of presenting means for presenting the selected coupon information to the user ;
including
The group is determined according to the organization that provides the coupon discount source,
The coupon selection means selects coupons such that the number of coupons selected from each of the plurality of groups is at most one;
The discount amount of the selected coupon is the largest in the group to which the selected coupon belongs,
Information processing methods. Coupon selection means for selecting a plurality of coupons satisfying the usage conditions for the item to be sold from a plurality of groups each containing one or more coupons different from each other;
presenting means for presenting the selected coupon information to the user ;
make the computer function as
The group is determined according to the organization that provides the coupon discount source,
The coupon selection means selects coupons such that the number of coupons selected from each of the plurality of groups is at most one;
The discount amount of the selected coupon is the largest in the group to which the selected coupon belongs,
program.

Images