CN110705734B

CN110705734B - Reservation service system, method and equipment for online lodging products

Info

Publication number: CN110705734B
Application number: CN201910883620.7A
Authority: CN
Inventors: 黄润青; 吴颖娜; 韩迪; 张雪; 孙国媛; 徐驰; 郭庆
Original assignee: Beijing Sankuai Online Technology Co Ltd
Current assignee: Beijing Sankuai Online Technology Co Ltd
Priority date: 2019-09-18
Filing date: 2019-09-18
Publication date: 2021-05-25
Anticipated expiration: 2039-09-18
Also published as: CN110705734A

Abstract

The application discloses a reservation service system, a reservation service method and reservation service equipment for online lodging products, and belongs to the field of internet products. The system comprises: the price system is used for receiving an accommodation product acquisition request sent by the OTA client, and a user account is logged in the OTA client; the system comprises a member system, a member database and a user account management system, wherein the member system is used for determining the member identity of a user account at a lodging product provider from the member database according to an lodging product acquisition request, and the member database is a database which is arranged in the member system for the lodging product provider; the price system is used for sending the member accommodation products corresponding to the member identities to the OTA client according to the member identities determined by the member system; and the transaction system is used for generating an order of reserving the member accommodation product by the user account when receiving the product ordering request sent by the OTA client. The method and the system improve the user activity and improve the resource utilization rate of the OTA system by setting the member identity corresponding to the accommodation product provider in the OTA system.

Description

Reservation service system, method and equipment for online lodging products

Technical Field

The present application relates to the field of internet products, and in particular, to a system, a method, and a device for booking services for online lodging products.

Background

Online Travel Agencies (OTA) are computer systems that provide Travel product reservations or services to Travel consumers via the internet, referred to as OTA systems. For example, OTA systems provide online accommodation product reservation services.

The online accommodation product reservation service is an internet service provided by a merchant in cooperation with an OTA system. To attract offline users who are directed to the lodging, they become online users using OTA systems. A code scanning drainage scheme is provided in the related art, a two-dimensional code of an OTA system is arranged in a living hall of a lodging product, when an offline user scans a code to become an online user, the OTA system can issue a disposable coupon to the online user, and the coupon can offset part of house fees.

However, the above method is only a one-time discount measure, and many online users do not use the OTA system after using the coupon, so that the OTA system stores a large number of inactive users, and more computing resources and storage resources of the OTA system are wasted.

Disclosure of Invention

In order to solve the problem that a large number of inactive users waste OTA system resources in the prior art, the embodiment of the application provides a reservation service system, a method and equipment for online lodging products. The technical scheme is as follows:

in one aspect, there is provided an online travel agency, OTA system comprising: member system, price system, transaction system;

the price system is used for receiving an accommodation product acquisition request sent by an OTA client, and a user account is logged in the OTA client;

the member system is used for determining the member identity of the user account at the accommodation product provider from a member database according to the accommodation product acquisition request, wherein the member database is a database set for the accommodation product provider in the member system;

the price system is used for sending the member accommodation products corresponding to the member identities to the OTA client according to the member identities determined by the member system;

and the transaction system is used for generating an order of reserving the member accommodation product by the user account when receiving the product ordering request sent by the OTA client.

In another aspect, there is provided a reservation service method for an online lodging product, applied to an online travel agency OTA system implemented by a computer device, the method comprising:

receiving an accommodation product acquisition request sent by an OTA client, wherein a user account is logged in the OTA client;

determining the member identity of the user account at the accommodation product provider from a member database according to the accommodation product acquisition request, wherein the member database is a database set for the accommodation product provider in the OTA system;

according to the member identity determined by the member system, sending a member accommodation product corresponding to the member identity to the OTA client;

and when receiving a product ordering request sent by the OTA client, generating an order of ordering the member accommodation product by the user account.

In another aspect, there is provided a computer device, comprising: a processor and a memory having stored therein at least one instruction, at least one program, set of codes, or set of instructions that is loaded and executed by the processor to implement a reservation services method for an online lodging product as described above.

In another aspect, there is provided a computer readable storage medium having stored therein at least one instruction, at least one program, a set of codes, or a set of instructions, which is loaded and executed by the processor to implement the method of booking service for an online lodging product as described above.

The beneficial effects brought by the technical scheme provided by the embodiment of the application at least comprise:

by additionally arranging the member identity corresponding to the accommodation product provider in the OTA system, when the OTA system receives an accommodation product acquisition request sent by the OTA client, the OTA system sends the member accommodation product corresponding to the member identity to the OTA client. And further, the activity of the OTA system user is improved, and the utilization rate of computing resources and storage resources of the OTA system is improved.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

FIG. 1 is a schematic diagram of an online travel agency OTA system according to an exemplary embodiment of the present application;

FIG. 2 is a schematic diagram of the online travel agency OTA system according to another exemplary embodiment of the present application;

FIG. 3 is a flowchart of a method for a method of booking services for online lodging products according to another exemplary embodiment of the present application;

FIG. 4 is a flowchart of a method for a method of booking services for online lodging products according to another exemplary embodiment of the present application;

fig. 5 is a flowchart of a method for providing a subscription service method for an online lodging product in the related art according to another exemplary embodiment of the present application;

FIG. 6 is a flowchart of a method for a method of booking services for online lodging products according to another exemplary embodiment of the present application;

FIG. 7 is a flowchart of a method for subscribing to services for a user-side online lodging product as provided in another exemplary embodiment of the present application;

FIG. 8 is a flowchart of a method for a merchant and carrier-side online lodging reservation service, according to another exemplary embodiment of the present application;

FIG. 9 is a flowchart of a method for a method of booking services for online lodging products according to another exemplary embodiment of the present application;

FIG. 10 is a schematic diagram of a device architecture of a reservation service device for online lodging products provided by the present application;

fig. 11 is a schematic diagram of a server structure provided in the present application.

Detailed Description

To make the objects, technical solutions and advantages of the present application more clear, embodiments of the present application will be described in further detail below with reference to the accompanying drawings.

Fig. 1 shows a schematic diagram of an OTA system provided by an exemplary embodiment of the present application. The OTA system 100 includes: a member system 101, a price system 102, a transaction system 103;

and the price system 102 is used for receiving an accommodation product acquisition request sent by the OTA client, and the OTA client logs in a user account.

The OTA client refers to a program or software corresponding to the OTA system and providing a local service for the user, or the OTA client refers to a terminal (such as a mobile phone) installed with a program or software corresponding to the OTA system and providing a local service for the user. The OTA client and the OTA system are matched with each other to operate.

The accommodation product is an accommodation related product which is ordered and purchased through a network. The accommodation product comprises a physical product and a virtual product, wherein the physical product comprises: rooms provided by accommodation services such as hotels, apartments, residences, villa parties and the like and accommodation service derivative products such as guest room services, living goods, catering products and the like.

Typically, lodging products are sold over a network in a form that includes: and the accommodation product provider inputs accommodation product information into the OTA system. When a user needs to purchase accommodation products of an accommodation product provider, an OTA client sends an accommodation product acquisition request to an OTA system, the OTA system sends part or all of accommodation product information of the accommodation product provider to the OTA client after receiving the accommodation product acquisition request, the OTA client enters a sale page of the accommodation product provider after receiving the accommodation product information, accommodation products are displayed on the sale page of the accommodation product provider, and the user can book or purchase the accommodation products on the page.

The accommodation product acquisition request is issued by the OTA client and is used for acquiring the accommodation product information of the accommodation product provider from the OTA system. The lodging product acquisition request comprises the following steps: at least one of a user account, an OTA client code, and an accommodation product provider.

The user account is used for acquiring user information. The user information includes: user account number, user mobile phone number, user common address, user current position, user payment information, user gender, user age, user purchase history, user browsing history and other information needed or generated when the user uses the OTA client.

And the member system 101 is used for determining the member identity of the user account at the accommodation product provider from a member database according to the accommodation product acquisition request, wherein the member database is a database which is set for the accommodation product provider in the member system.

The member system is a system for storing and processing member information and accommodation product information in the OTA system. Illustratively, the member system stores member information and accommodation product provider information, and the member information includes: at least one of user account, member number, member code, member level, member discount information, subscription authority, member consumption record, member registration time and other member related information. The lodging product information includes: at least one of accommodation product name, profile, picture, address, house type, balance, bookable date, price, discount price, and accommodation product provider information. Accommodation product provider information includes: and at least one piece of accommodation product provider related information such as accommodation product provider account numbers, serial numbers, codes, products, discount information, member level system, accommodation product information and the like.

Illustratively, a plurality of accommodation product providers are arranged in the member system, and a member database or a member data table corresponding to each accommodation product provider is stored in the member upper system, that is, one member database is corresponding to each accommodation product provider. For example, the same user account may correspond to different membership identities in the membership databases of multiple lodging product providers.

The member system 101 stores a member database, and the member database stores member information such as a user account, user information, a lodging product provider, a member identity, a member discount, and the like in one-to-one correspondence.

The member database is a database for storing member information of all user accounts of accommodation product providers. Illustratively, a lodging product provider has a corresponding member database.

The membership identity is an identity automatically created by the OTA system for the user account. The member identity corresponds to the accommodation product provider. The member identity is stored in a member database. Each user account of the accommodation product provider has a member identity, and the member identity of each user account can be the same by way of example; illustratively, the membership identity of each user account may be different. When the membership of each user account is different, the membership may be classified into a plurality of levels or categories, for example, the membership may be classified into a primary membership, a secondary membership, or a gold member, a platinum member, or a large-bed member, a standard-room member, or the like.

Each user account has a corresponding member identity, and when the member identities of the user accounts are different, the member identity is related to the user information or related information of the accommodation product provider in the member information. The information about the accommodation product provider includes: the method comprises the steps of establishing at least one of the time of membership identity, the number of historical orders of user accounts at a lodging product provider, the total electronic money resource number of the historical orders of the user accounts at the lodging product provider, the number of certain lodging products in the historical orders of the user accounts or the total electronic money resource number. The electronic money resource is the money used to book or purchase the accommodation product in the OTA system. Illustratively, the electronic money resource required for booking or purchasing the accommodation product is the price of the accommodation product. The order is a report used for recording the behavior of booking or purchasing accommodation products for a certain time by the user account and the related information of the behavior in the OTA system. Illustratively, the order includes at least one of an order generation time, an order number, a user account, user information, member information, accommodation product information of accommodation products reserved or purchased by the user account, a user payment method, and a user payment result.

The price system 102 is used for sending a member accommodation product corresponding to the member identity to the OTA client according to the member identity determined by the member system;

the price system stores lodging product price information and member discount information, and the lodging product price information comprises at least one of lodging product information, lodging product price and lodging product discount price. The member discount information includes a lodging product provider, a member identity, a member lodging product corresponding to the member identity, lodging product information, and the like.

The affiliate accommodation product has at least one discount of a lower price, additional products or services, or a greater number of accommodation products than accommodation products.

And the transaction system 103 is used for generating an order of the accommodation products subscribed by the user account and paying and settling the order when receiving the product ordering request sent by the OTA client.

Settlement is the process of proportionally allocating the revenue of the order to the OTA system and the accommodation product provider. Illustratively, the trading system includes an order system and a settlement system. The order system is used for generating an order of accommodation products, and the settlement system is used for settling accounts and distributing benefits of the order.

The ordering request comprises accommodation product ordering information, and the accommodation product ordering information comprises at least one of user information, accommodation product information, member identity, booking time, booking quantity, bookers, contact ways, payment ways, accommodation product provider information and OTA client codes.

To sum up, in the exemplary embodiment provided by the present application, the OTA system is additionally provided with the member identity corresponding to the accommodation product provider, and when the OTA system receives the accommodation product acquisition request sent by the OTA client, the OTA system sends the member accommodation product corresponding to the member identity to the OTA client. And further, the activity of the OTA system user is improved, and the utilization rate of computing resources and storage resources of the OTA system is improved.

Illustratively, on the basis of the exemplary embodiment shown in fig. 1, the OTA system of the online travel agency provided by the present application further includes a commodity system. Fig. 2 shows a schematic diagram of an online travel agency OTA system provided by an exemplary embodiment of the present application. The OTA system 100 includes: member system 101, price system 102, transaction system 103, commodity system 105.

The member system 101 is used for creating member identities of user accounts in a member database when the user accounts do not exist in the member database of the accommodation product provider; reading the member identity of the user account in a member database when the user account exists in the member database of the accommodation product provider;

the price system 102 is used for receiving an accommodation product acquisition request sent by an OTA client after scanning a two-dimensional code corresponding to an accommodation product provider;

or the like, or, alternatively,

and the price system 102 is used for receiving an accommodation product acquisition request sent by the OTA client according to the user operation.

For example, the lodging product acquisition request may be sent by an offline user by scanning a two-dimensional code of a lodging product provider, or sent by an online user after performing user operation.

For example, the user operation may be that the user clicks at least one of a merchant control, an accommodation product control, a search accommodation product provider, a search accommodation product, an accommodation product recommendation page, and an accommodation product provider recommendation page of an accommodation product provider on the OTA client.

And the member system 101 is configured to send an electronic red packet to the OTA client 104 after creating a member identity of the user account in the member database.

For example, after the user account establishes the member identity for the first time, the user account obtains an electronic red envelope sent by the member system. The electronic red envelope is a resource of electronic money. The electronic red envelope may be a quantity of an electronic monetary resource or a quantity of a lodging product discount. For example, an electronic red envelope may have usage conditions. For example, the electronic red envelope may be 50 electronic money resources, and the usage condition is that the total number of electronic money resources of the order exceeds 100 electronic money resources. For example, the electronic red envelope may be an electronic money resource for purchasing accommodation products in the form of five folds, and the usage condition may be used when a specific accommodation product is reserved or purchased. For example, the electronic red envelope may be selectively used by the user when the user account generates an order. For example, when the user account subscribes to the standard room of the first hotel, the total number of the electronic money resources of the order is 50 electronic money resources, at this time, the user can use the electronic red packet with the five-fold standard room of the first hotel, the total number of the electronic money resources of the order after using the electronic red packet becomes 25 electronic money resources, and at this time, the user can subscribe to the standard room of the first hotel by paying only 25 electronic money resources.

The price system 102 is used for inquiring the member accommodation products corresponding to the member identities in the commodity system 105 according to the booking authority of the member identities at the accommodation product providers;

illustratively, the membership has subscription rights of the accommodation provider corresponding thereto. The booking authority is the authority that a part of accommodation products only allow the appointed membership to book or purchase. For example, the booking authority may be that the presidential suite of the first hotel only allows booking or purchase of a user account having a primary membership.

The commodity system is a system that stores accommodation product information. Particularly, the commodity system stores member identities, booking authorities corresponding to the member identities, member accommodation products corresponding to the member identities, and accommodation product information corresponding to the member accommodation products. For example, the pricing system may query the merchandising system for booking privileges based on membership status, and query the merchandising system for products for membership in a lodging based on booking privileges or/and membership status.

The member accommodation product is an accommodation product which is exclusively shared by the member identity, or an accommodation product which is exclusively shared by the member identity. Illustratively, the member accommodation product may be a presidential suite that only diamond members can subscribe to or purchase, or a presidential suite that diamond members can subscribe to or purchase at a price of five folds.

And the price system 102 is used for sending 104 the membership accommodation products corresponding to the membership identities to the OTA client.

The price system 102 is used for determining the booking authority of the membership in the accommodation product provider according to the membership grade of the membership in the membership system;

wherein, different member identities have different member levels, and the reservation authority of the member level has positive correlation with the level of the member level.

A member level is one type of member identity. For example, when the membership identity of each user account is different, each user account has a membership grade corresponding thereto. The membership grade can be any form of grade indicating size, height, score, and different membership identities with different membership grades. Illustratively, when the member identities are primary members and secondary members, the corresponding member levels are primary and secondary; when the member identity is a gold member and a diamond member, the corresponding member grade is gold and diamond. For example, each accommodation product provider may have the same membership level correspondence when the manner in which it describes membership is different. For example, if the member identity description mode of the first hotel is a first-level member and a second-level member, and the member identity description mode of the second hotel is a common member and a high-level member, the member level can be first-level and second-level; the member grades corresponding to the first-level member and the common member are first-level, and the member grades corresponding to the second-level member and the high-level member are second-level.

For example, the subscription authority of the user account at the accommodation product provider can be determined according to the member level of the user account.

Illustratively, the subscription authority of the member level is positively correlated with the level of the member level, that is, the higher the member level is, the larger the subscription authority corresponding to the member level is. Illustratively, when the member level is one level, the booking authority is that a standard suite can be booked or purchased; when the member level is two, the booking authority is to book or purchase a standard suite or a high-level suite.

The trading system 103 is also used for determining the settlement price of the member accommodation products according to the selling price and the commission ratio in the order; determining the rebate amount corresponding to the order according to the selling price and the rebate proportion in the order; and transferring the electronic money resources corresponding to the settlement price and the rebate amount to a merchant account corresponding to the accommodation product provider.

The sale price is the total number of electronic money resources actually paid by the user account in the order. Illustratively, the user account is reserved in a standard room of the first hotel, and if the total number of the electronic money resources to be paid by the user account displayed in the order is 50 electronic money resources, the selling price is 50 electronic money resources.

The commission ratio is a ratio of electronic money resources respectively obtained by the OTA system and the accommodation product provider in a preset selling price. Illustratively, the commission ratio is 1 for OTA systems versus accommodation providers; and 9, when the selling price is 100 electronic money resources, the OTA system obtains 10 electronic money resources, and the accommodation product provider obtains 90 electronic money resources.

The settlement price is the total number of electronic money resources that the accommodation product provider should obtain, which is calculated according to the selling price and the congestion ratio. Illustratively, the commission ratio OTA system is 1 compared to the lodging product provider; and 9, if the selling price is 100 electronic money resources, the settlement price is 90 electronic money resources which are required to be obtained by the accommodation product provider.

The rebate ratio is a ratio of another portion of the electronic money resources that the accommodation product provider should obtain at a preset sale price. The rebate ratio is set in relation to the order, and illustratively, the rebate ratio is set in relation to at least one of a manner in which the order is generated, accommodation products in the order, membership identity, membership grade, and membership information. Illustratively, when the order is generated after the OTA client scans the two-dimensional code of the accommodation product provider, the rebate ratio is 0.1%; when the types of the lodging products in the order are within the standard time, the rebate proportion is 0.5%; when there is a historical order for the accommodation product provider to reserve or purchase accommodation products for one month in the member information, the rebate ratio is 0.8%.

The rebate amount is the total amount of electronic money resources to be acquired by the accommodation product provider calculated according to the rebate proportion and the selling price. The calculation mode of the rebate amount can be various, and the calculation mode is not limited in the application. For example, the rebate amount may be calculated by multiplying the sale price by the rebate ratio, multiplying the sale price by 1/2, or determining a new sale price according to the number of the electronic money resources of the partial accommodation products in the order, and determining the rebate amount according to the new sale price and the rebate ratio. Illustratively, a user account reserves a standard room and a large bed room in a first hotel, the price of the standard room is 100 electronic money resources, the price of the large bed room is 50 electronic money resources, the generated order selling price is 150 electronic money resources, and as only a rebate proportion of 1% is set in the standard room, the rebate amount is calculated by multiplying the price of the standard room by the rebate proportion to obtain 1 electronic money resource, namely, the accommodation product provider should obtain 1 electronic money resource.

Illustratively, the user account is reserved in a standard room in a first hotel, the selling price of the order is 100 electronic money resources, and the commission ratio is that the OTA system is equal to 2 than the accommodation product provider; and 8, if the rebate proportion is 1%, the settlement price of the accommodation product provider is 80 electronic money resources, and the rebate amount is 10 electronic money resources, and the transaction system transfers 90 electronic money resources to a merchant account corresponding to the accommodation product provider.

The merchant account is used to store electronic monetary resources of the accommodation product provider.

The online user is guided to become the online user through the offline code scanning behavior of the user, the member identity corresponding to the accommodation product provider is additionally arranged in the OTA system, and after the OTA client scans the two-dimensional code corresponding to the accommodation product provider, the pricing system enables the member accommodation product corresponding to the member identity to be fed to the OTA client according to the member identity and/or the booking authority, so that the online activity of the offline user is promoted, the activity of the OTA system user is improved, and the utilization rate of computing resources and storage resources of the OTA system is improved.

Creating a member identity of the user account in the member database when the user account does not exist in the member database of the accommodation product provider; and an electronic red packet form is sent to the OTA client, the offline user is transferred to the online user, the use scene of the OTA system is expanded, the activity of the OTA system user is improved, and the utilization rate of the calculation resources and the storage resources of the OTA system is improved.

The OTA system automatically acquires the user information of the user account after the OTA client scans the two-dimensional code of the accommodation product provider, and automatically sets the member identity for the user account in the member system, so that the user does not need to manually input information to register the member, and the acquisition mode of the member identity is more convenient and faster.

And calculating a settlement price and a rebate amount according to the selling price, the commission ratio and the rebate ratio in the order by setting a transaction system, and transferring the electronic money resources corresponding to the settlement price and the rebate amount to a merchant account corresponding to the accommodation product provider. The frequency of using the OTA system by the accommodation product provider is improved, the activity of the OTA system user is improved, and the utilization rate of computing resources and storage resources of the OTA system is improved.

Illustratively, the present application further provides a method for booking service of online accommodation products, and fig. 3 shows a flowchart of a method for booking online accommodation products according to an exemplary embodiment of the present application. The method for booking the online lodging products can be realized by the online travel agency OTA system provided by the exemplary embodiment shown in the figure 1 or/and the exemplary embodiment shown in the figure 2, and the method comprises the following steps:

step 701, receiving an accommodation product acquisition request sent by an OTA client, wherein the OTA client logs in a user account.

And the OTA system receives an accommodation product acquisition request sent by the OTA client.

Step 702, determining the member identity of the user account at the accommodation product provider from the member database according to the accommodation product acquisition request.

The member database is a database set for accommodation product providers in the OTA system

And the OTA system determines the member identity of the user account at the accommodation product provider from the member database according to the accommodation product acquisition request.

Illustratively, the lodging product acquisition request comprises a user account, and the OTA system determines the membership of the user account at the lodging product provider according to the user account.

And step 703, sending the member accommodation product corresponding to the member identity to the OTA client according to the member identity determined by the member system.

And the OTA system sends the member accommodation products corresponding to the member identities to the OTA client according to the member identities determined by the member system.

Step 704, when receiving the product ordering request sent by the OTA client, generating an order of the user account for ordering the member accommodation product.

And when receiving the product ordering request sent by the OTA client, the OTA system generates an order of the user account for ordering the member accommodation product.

To sum up, in the exemplary embodiment provided by the present application, by adding the member identity corresponding to the accommodation product provider, when the OTA system receives the accommodation product acquisition request sent by the OTA client, the OTA system sends the accommodation product acquisition request to the OTA client, and the OTA client obtains the member accommodation product corresponding to the member identity. And further, the activity of the OTA system user is improved, and the utilization rate of computing resources and storage resources of the OTA system is improved.

Illustratively, on the basis of the exemplary embodiment shown in fig. 3, the following methods for sending an accommodation product acquisition request are given; a method for reading the member identity according to the user account, determining the booking authority and determining the member accommodation product according to the member identity; and, a settlement price and a rebate amount calculation method of the accommodation product provider after the reservation service method of the online accommodation product provided by the exemplary embodiment shown in fig. 3.

Fig. 4 illustrates a flow chart of an online lodging product reservation method provided by an exemplary embodiment of the present application. The method for booking the online lodging products can be realized by the online travel agency OTA system provided by the exemplary embodiment shown in the figure 1 or/and the exemplary embodiment shown in the figure 2, and the method comprises the following steps:

step 1301, receiving an accommodation product acquisition request sent by an OTA client after scanning a two-dimensional code corresponding to an accommodation product provider, wherein a user account is logged in the OTA client.

And the OTA system receives an accommodation product acquisition request sent by the OTA client after scanning the two-dimensional code corresponding to the accommodation product provider, and the OTA client logs in a user account.

Illustratively, after an accommodation product provider under the online condition of the user scans a two-dimensional code corresponding to the accommodation product provider, the OTA client sends an accommodation product acquisition request to the OTA system.

Step 1302, receiving the lodging product acquisition request sent by the OTA client according to the user operation, wherein the OTA client logs in a user account.

And the OTA system receives the lodging product acquisition request sent by the OTA client according to the user operation, and the OTA client logs in a user account.

Illustratively, when a user searches or browses accommodation products of an accommodation product provider or an accommodation product provider on line, clicks, double clicks or selects accommodation products of the accommodation product provider or the accommodation product provider, the OTA client transmits an accommodation product acquisition request to the OTA system.

Step 801, when the user account does not exist in the member database of the accommodation product provider, creating a member identity of the user account in the member database.

The OTA system creates a member identity of the user account in the member database when the user account does not exist in the member database of the accommodation product provider.

Illustratively, the OTA system reads the initial membership identity in the membership database. The initial membership is a preset membership of the accommodation product provider, a minimum membership or a membership determined according to user information. For example, the initial membership may be a primary membership or a general membership.

Step 901, after the member identity of the user account is created in the member database, an electronic red packet is sent to the OTA client.

And after the OTA system creates the member identity of the user account in the member database, the OTA system sends an electronic red packet to the OTA client.

Step 802, when the user account exists in the member database of the accommodation product provider, the member identity of the user account is read in the member database.

Wherein, the member database is a database set for the accommodation product provider in the OTA system.

The OTA system reads the member identity of the user account in the member database when the user account exists in the member database of the accommodation product provider.

Step 1101, determining the booking authority of the membership in the accommodation product provider according to the membership grade of the membership in the membership system.

And the OTA system determines the booking authority of the membership in the accommodation product provider according to the membership grade of the membership in the membership system.

Step 1001, according to the booking authority of the member identity at the accommodation product provider, inquiring the member accommodation product corresponding to the member identity.

And the OTA system inquires the member accommodation product corresponding to the member identity according to the reservation authority of the member identity at the accommodation product provider.

Step 1002, sending the member accommodation product corresponding to the member identity to the OTA client.

And the OTA system sends the member accommodation products corresponding to the member identities to the OTA client.

Step 1201, determining the settlement price of the member accommodation product according to the selling price and the commission ratio in the order.

And the OTA system determines the settlement price of the member accommodation products according to the selling price and the commission ratio in the order.

And step 1202, determining a rebate amount corresponding to the order according to the selling price and the rebate ratio in the order.

And the OTA system determines the rebate amount corresponding to the order according to the selling price and the rebate proportion in the order.

Step 1203, transferring the electronic money resource corresponding to the settlement price and the rebate amount to a merchant account corresponding to the accommodation product provider.

And the OTA system transfers the electronic currency resources corresponding to the settlement price and the rebate amount to a merchant account corresponding to the accommodation product provider.

And calculating a settlement price and a rebate amount according to the selling price, the commission ratio and the rebate ratio in the order, and transferring the electronic money resources corresponding to the settlement price and the rebate amount to a merchant account corresponding to the accommodation product provider. The frequency of using the OTA system by the accommodation product provider is improved, the activity of the OTA system user is improved, and the utilization rate of computing resources and storage resources of the OTA system is improved.

The following exemplary embodiments are given in conjunction with practical applications to illustrate the differences between the method for booking service of online accommodation products provided by the present application and the related art.

As shown in fig. 5, a method of booking a service for accommodation products provided by the related art.

The accommodation product booking service is divided into an online part and an offline part, wherein the online part refers to booking or purchasing of accommodation products by using a network, and the offline part refers to booking or purchasing of accommodation products directly to accommodation product providers in real life. As shown in fig. 5, a method of on-line and off-line accommodation product reservation is presented.

In the online approach, an accommodation product provider (merchant) registers accommodation products with a product management system 52 over a network. The online user browses accommodation products provided by the merchants through the inquiry system 51, and after the online user determines the accommodation products needing to be reserved or purchased, the online user enters the transaction system 103 to generate an accommodation product reservation or purchase order and pay. Because the booking or purchase of the on-line accommodation products is completed by using the OTA system, the OTA system extracts and draws the income of the order, therefore, the on-line user enters the settlement system 53 after completing the on-line payment, the settlement system 53 settles the order booked or purchased by the accommodation products, and the amount of money which the merchant should obtain and the drawing which the OTA system should obtain are calculated.

The off-line method is characterized in that an off-line user directly arrives at a front desk of a merchant to consult, reserve or purchase accommodation products, and the sum of the reserved or purchased accommodation products paid by the off-line user is obtained by the merchant.

By combining the two methods, it can be seen that, because the online method does not have the OTA system to extract from the order revenue, the merchant generally does not recommend the OTA system to the offline user, so the OTA system is not used when the online user consumes the online coupon, or the online user does not use the OTA system after obtaining the first registered coupon, which causes the OTA system to store a large amount of inactive users, and wastes more computing resources and storage resources of the OTA system.

Therefore, the application provides a booking service method of the online lodging product, which increases the number of online users and the frequency of the online users using the OTA system by additionally arranging the member system corresponding to the merchant, and increases the utilization rate of the computing resource and the storage resource of the OTA system.

As shown in fig. 6, the reservation service method for the online lodging product provided by the present application is applied to an actual exemplary embodiment.

When an offline user arrives at a front desk of a merchant to consult, reserve or purchase accommodation products, online reservation can be carried out by scanning a two-dimensional code of the merchant, a member of the merchant is registered, the member accommodation products of the merchant are provided for the offline user, the member grade can be gradually improved along with the consumption times of the offline user, the member accommodation products are also gradually improved along with the member grade, and therefore the offline user is encouraged to continuously reserve accommodation products to the merchant. On the aspect of a merchant, by setting the rebate amount, when an offline user performs accommodation product reservation or purchase by scanning the two-dimensional code of the merchant, the merchant is given a part of rebate amount, and the online reservation or purchase by scanning the two-dimensional code by the offline user is encouraged.

In summary, the exemplary embodiment provided by the present application improves the frequency of using the OTA system by the offline user and improves the utilization rate of the computing resources and the storage resources of the OTA system by setting a member for the merchant and providing the rebate amount for the merchant.

The following exemplary embodiments are given in conjunction with practical applications, and exemplary embodiments are given in which the method for booking service of online accommodation products provided by the present application is applied to the user side, and exemplary embodiments are given in which the method for booking service of online accommodation products provided by the present application is applied to the merchant and carrier sides.

As shown in fig. 7, the method for booking service for online lodging products provided by the present application is applied to an exemplary embodiment of a user side.

The specific process of using the OTA system to perform the booking service of the online lodging product by the user online comprises the following steps:

first, after the merchant registers in the OTA system, the member system 101 generates a member card template of the merchant, the user can join in the member of the merchant by scanning a code, and the OTA system writes the member relationship between the user and the store into a member relationship table of a member database. An offline user makes a reservation for an online lodging product by connecting to the network using an OTA client. When the OTA client scans the two-dimensional code of the merchant, the OTA client can join the member of the merchant and receive the red envelope of the newly registered member, and at this time, the member system 101 sets the member identity of the user account.

Then, the offline user can search and browse accommodation products on the OTA client, at this time, the pricing system 73 determines the member level (user identity) of the user according to the user account, and determines the ordering channel as offline ordering according to the operation of scanning the two-dimensional code. Specifically, the method for determining the ordering channel as the offline ordering comprises the following steps: and judging whether the OTA client has code scanning behavior within the previous 24h, namely, inquiring a code scanning record table in a code scanning rebate database, and when the OTA client has code scanning behavior within the previous 24h, the price system 73 hits the member price and outputs the price and the label to the price system. The pricing system determines the member accommodation products that the user can enjoy from the member system 101 according to the user identity and the ordering channel, acquires accommodation product information of the member accommodation products from the commodity system 74, and transmits the member accommodation products, the price and the accommodation product information to the OTA client through the network for the user to search and browse.

When a user selects an accommodation product and proceeds with a transaction, the pricing system determines the accommodation product price and the commission due to the OTA system from the client system 72 based on the user's identity, the channel of placing the order. When the transaction is complete, the OTA system draws a commission from the deal price and transfers the remaining deal amount to the merchant account.

As shown in fig. 8, the reservation service method for online lodging provided by the present application is applied to the exemplary embodiment of the merchant and carrier sides.

The method for setting up the products and commissions of member accommodation by merchants and operators comprises the following steps:

first, the merchant sets accommodation products (selects participating commodities) participating in member discount on-line through the network and sets price discount of the member accommodation products, and the operator creates price discount activities for the member accommodation products set by the merchant in the marketing system 81 and sets member rules in the member system 101. For example, an arriving secondary member may enjoy a price discount on a portion of the lodging.

The operator sets commission discounts according to merchant categories and writes the merchant information and congestion discount rules to the customer system 72.

The merchant uses the merchant two-dimensional code generated in the offline system 82 to guide the user to place an order, and after the user places an order, the merchant can inquire the order in the order system 83 and manage the order. After the user order payment is completed, the operator makes a payment to the merchant according to the commission discount rule and the payment information is entered into the settlement system 53.

In summary, the exemplary embodiments provided by the present application respectively provide an exemplary embodiment of applying the booking service method of the online lodging product provided by the present application to an actual device from the user side and the merchant and operator side. By setting the member system and the commission rule corresponding to the merchant, the frequency of using the OTA system by the offline user is improved, and the utilization rate of the computing resource and the storage resource of the OTA system is improved.

By way of example, an exemplary embodiment is given in which the user side and the merchant, carrier side of the above exemplary embodiment are combined.

As shown in fig. 9, the reservation service method for the online lodging product provided by the present application is applied to an actual exemplary embodiment.

Illustratively, the merchant conducts merchant management, including merchandise management, price management, member management, and marketing management, through merchant management system 96. The commodity management system 97, the price policy system 94, the member system 101, and the marketing system 81 correspond to each other. The merchant manages the accommodation products ordered online in the commodity management system 97, sets the prices of the accommodation products and the prices of the member accommodation products in the price policy system 94, sets the member accommodation product rules corresponding to the member identities in the member system 101, and writes the member accommodation products, the member accommodation product rules, and the member accommodation product prices in the marketing system 81. Behind the merchandise management system 97, the price policy system 94 and the marketing system 81, there is a price calculation system 93 for calculating the price of the member accommodation product corresponding to the member identity according to the rules of the member accommodation product and the price of the member accommodation product, and writing the price of the member accommodation product into the selling system 91.

The carrier manages each merchant through the carrier system 95. The operator writes a commission policy in the price policy system 94, the commission policy being a policy for calculating a commission ratio with the merchant. The operator sets the rebate ratio through the marketing system 81.

When the online user makes an online order, the selling system 91 determines the member identity and the booking authority of the online user according to the online user account stored in the member system, determines the member accommodation product according to the member identity and/or the booking authority, and displays the member accommodation product on the search interface of the online user. The online user carries out reservation of accommodation products through the trading system 103, and when the online user places an order, the trading system 103 obtains the price of the member accommodation products corresponding to the member identity of the online user from the price computing system, generates an order and enters settlement.

When the offline user carries out online ordering and offline ordering, the offline user enters the code scanning system 92 through the two-dimensional code generated by the scanning marketing system 81, the code scanning system 92 enters a merchant page according to merchant information inquiry rebate rules, the offline user registers merchant members in the merchant page, the member system 101 records member registration information of the offline user and sends rebate red packets to the OTA client of the offline user. When the offline user makes a reservation for accommodation products through the trading system 103, the trading system 103 obtains the price of the member accommodation products corresponding to the member identity of the online user from the price calculation system and generates an order to enter into settlement.

In summary, the exemplary embodiment provided by the present application combines the user side with the merchant and the operator side to provide an exemplary embodiment to which the booking service method of the online lodging product provided by the present application is applied. By setting the member system and the commission rule corresponding to the merchant, the frequency of using the OTA system by the offline user is improved, and the utilization rate of the computing resource and the storage resource of the OTA system is improved.

The following are embodiments of the apparatus of the present application that may be used to perform embodiments of the method of the present application. For details which are not disclosed in the embodiments of the apparatus of the present application, reference is made to the embodiments of the method of the present application.

It should be noted that: in the reservation service device and system for online lodging products provided in the above embodiments, when the reservation service for online lodging products is provided, only the division of the above functional modules is taken as an example, in practical applications, the above function distribution may be completed by different functional modules according to needs, that is, the internal structure of the device may be divided into different functional modules to complete all or part of the above described functions. In addition, the device and the system for booking service of the online lodging product provided by the above embodiment and the method embodiment of the method for booking service of the online lodging product belong to the same concept, and the specific implementation process is detailed in the method embodiment and is not described herein again.

Fig. 10 is a block diagram illustrating a reservation service of an online lodging product according to an exemplary embodiment of the present application. The device is applied to an OTA system of the online travel agency realized by adopting computer equipment. The device includes:

the system comprises a receiving module 201, a receiving module and a sending module, wherein the receiving module receives an accommodation product acquisition request sent by an OTA client, and a user account is logged in the OTA client;

a determining module 202, configured to determine, according to the accommodation product acquisition request, a member identity of the user account at the accommodation product provider from a member database, where the member database is a database set for the accommodation product provider in the OTA system;

a sending module 203, configured to send, according to the member identity determined by the member system, a member accommodation product corresponding to the member identity to the OTA client;

the receiving module 201 is further configured to generate an order for the user account to subscribe to the member accommodation product when receiving the product ordering request sent by the OTA client.

In an alternative embodiment, the determination module 202 includes a create sub-module 204 and a read sub-module 205;

the creating sub-module 204 is configured to create a member identity of the user account in the member database when the user account does not exist in the member database of the accommodation product provider;

the reading sub-module 205 is configured to, when the user account exists in a member database of the accommodation product provider, read a member identity of the user account in the member database;

in an optional embodiment, the receiving module 201 is further configured to receive the accommodation product obtaining request sent by the OTA client after scanning the two-dimensional code corresponding to the accommodation product provider;

or the like, or, alternatively,

the receiving module 201 is further configured to receive the accommodation product acquisition request sent by the OTA client according to a user operation.

In an optional embodiment, the sending module 203 is further configured to send an electronic red packet to the OTA client after creating the member identity of the user account in the member database.

In an optional embodiment, the apparatus further comprises a query module 206;

the query module 206 is configured to query, according to the subscription right of the member identity at the accommodation product provider, a member accommodation product corresponding to the member identity;

the sending module 203 is further configured to send the member accommodation product corresponding to the member identity to the OTA client.

In an optional embodiment, the query module 206 is further configured to determine the subscription rights of the membership in the accommodation product provider according to the membership grade of the membership in the membership system;

different membership identities have different membership grades, and the reservation authority of the membership grade is in positive correlation with the grade of the membership grade.

In an alternative embodiment, the apparatus further comprises a calculation module 207 and a transfer module 208;

the calculating module 207 is used for determining the settlement price of the member accommodation product according to the selling price and the commission proportion in the order;

the calculating module 207 is further configured to determine a rebate amount corresponding to the order according to the selling price and the rebate ratio in the order;

the transfer module 208 is configured to transfer the electronic money resource corresponding to the settlement price and the rebate amount to a merchant account corresponding to the accommodation product provider.

Any one of the modules in the reservation service device for online lodging products provided in the above exemplary embodiments can be implemented by a computer subsystem.

Fig. 11 shows a schematic structural diagram of a server according to an embodiment of the present application. The server is used to form the online travel agency OTA system provided in the above embodiment. Specifically, the method comprises the following steps:

the server 1300 includes a Central Processing Unit (CPU) 1301, a system memory 1304 including a Random Access Memory (RAM) 1302 and a Read Only Memory (ROM) 1303, and a system bus 1305 connecting the system memory 1304 and the central processing unit 1301. The server 1300 also includes a basic input/output system (I/O system) 1306, which facilitates transfer of information between devices within the computer, and a mass storage device 1307 for storing an operating system 1313, application programs 1314, and other program modules 1315.

The basic input/output system 1306 includes a display 1308 for displaying information and an input device 1309, such as a mouse, keyboard, etc., for a user to input information. Wherein the display 1308 and input device 1309 are connected to the central processing unit 1301 through an input-output controller 1310 connected to the system bus 1305. The basic input/output system 1306 may also include an input/output controller 1310 for receiving and processing input from a number of other devices, such as a keyboard, mouse, or electronic stylus. Similarly, input-output controller 1310 also provides output to a display screen, a printer, or other type of output device.

The mass storage device 1307 is connected to the central processing unit 1301 through a mass storage controller (not shown) connected to the system bus 1305. The mass storage device 1307 and its associated computer-readable media provide non-volatile storage for the server 1300. That is, the mass storage device 1307 may include a computer-readable medium (not shown) such as a hard disk or CD-ROM drive.

Without loss of generality, the computer-readable media may comprise computer storage media and communication media. Computer storage media includes volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Computer storage media includes RAM, ROM, EPROM, EEPROM, flash memory or other solid state memory technology, CD-ROM, DVD, or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices. Of course, those skilled in the art will appreciate that the computer storage media is not limited to the foregoing. The system memory 1304 and mass storage device 1307 described above may be collectively referred to as memory.

The server 1300 may also operate as a remote computer connected to a network via a network, such as the internet, according to various embodiments of the present application. That is, the server 1300 may be connected to the network 1312 through the network interface unit 1311, which is connected to the system bus 1305, or may be connected to other types of networks or remote computer systems (not shown) using the network interface unit 1311.

The memory also includes one or more programs stored in the memory and configured to be executed by one or more processors. The one or more programs include instructions for:

Assuming that the foregoing is the first possible implementation manner, in a second possible implementation manner provided on the basis of the first possible implementation manner, the memory of the server further includes instructions for performing the following operations:

creating a membership identity for the user account in a membership database of the accommodation product provider when the user account is not present in the membership database;

reading a member identity of the user account in a member database of the accommodation product provider when the user account exists in the member database;

receiving an accommodation product acquisition request sent by an OTA client after scanning a two-dimensional code corresponding to an accommodation product provider;

or the like, or, alternatively,

and receiving the accommodation product acquisition request sent by the OTA client according to the user operation.

And after the member identity of the user account is established in the member database, sending an electronic red packet to the OTA client.

Inquiring the member accommodation product corresponding to the member identity according to the reservation authority of the member identity at the accommodation product provider;

and sending the member accommodation product corresponding to the member identity to the OTA client.

Determining the booking authority of the membership in the accommodation product provider according to the membership grade of the membership in the membership system;

Determining the settlement price of the member accommodation products according to the selling price and the commission ratio in the order;

determining a rebate amount corresponding to the order according to the selling price and the rebate proportion in the order;

and transferring the electronic money resources corresponding to the settlement price and the rebate amount to a merchant account corresponding to the accommodation product provider.

The present application further provides a computer-readable storage medium having at least one instruction, at least one program, a set of codes, or a set of instructions stored therein, which is loaded and executed by a processor to implement the method for booking service for an online lodging product provided by the above-mentioned method embodiments.

It should be understood that reference to "a plurality" herein means two or more. "and/or" describes the association relationship of the associated objects, meaning that there may be three relationships, e.g., a and/or B, which may mean: a exists alone, A and B exist simultaneously, and B exists alone. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship.

The above-mentioned serial numbers of the embodiments of the present application are merely for description and do not represent the merits of the embodiments.

It will be understood by those skilled in the art that all or part of the steps for implementing the above embodiments may be implemented by hardware, or may be implemented by a program instructing relevant hardware, where the program may be stored in a computer-readable storage medium, and the above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, etc.

The above description is only exemplary of the present application and should not be taken as limiting, as any modification, equivalent replacement, or improvement made within the spirit and principle of the present application should be included in the protection scope of the present application.

Claims

1. An online travel agency OTA system, the OTA system comprising: member system, price system, transaction system;

the member system is used for determining the member identity of the user account at an accommodation product provider from a member database according to the accommodation product acquisition request, the member database is a database set for the accommodation product provider in the member system, the member identity is an identity automatically created for the user account by the OTA system, and each accommodation product provider corresponds to one member database;

the transaction system is used for generating an order of the user account for reserving the member accommodation product when receiving a product ordering request sent by the OTA client;

the membership system is used for creating a membership identity of the user account in the membership database when the user account does not exist in the membership database of the accommodation product provider; reading a member identity of the user account in a member database of the accommodation product provider when the user account exists in the member database;

the OTA system further comprises: a commodity system;

the price system is used for inquiring the member accommodation products corresponding to the member identities in the commodity system according to the booking authority of the member identities at the accommodation product providers;

and the price system is used for sending the member accommodation products corresponding to the member identities to the OTA client.

2. The OTA system of claim 1,

the price system is used for receiving the accommodation product acquisition request sent by the OTA client after scanning the two-dimensional code corresponding to the accommodation product provider;

or the like, or, alternatively,

and the price system is used for receiving the accommodation product acquisition request sent by the OTA client according to the user operation.

3. The OTA system of claim 1,

and the member system is used for sending an electronic red packet to the OTA client after the member identity of the user account is established in the member database.

4. The OTA system of claim 3,

the price system is used for determining the booking authority of the membership in the accommodation product provider according to the membership grade of the membership in the membership system;

5. An OTA system according to any of claims 1 to 3,

the trading system is also used for determining the settlement price of the member accommodation products according to the selling price and the commission proportion in the order; determining a rebate amount corresponding to the order according to the selling price and the rebate proportion in the order; and transferring the electronic money resources corresponding to the settlement price and the rebate amount to a merchant account corresponding to the accommodation product provider.

6. A reservation service method for on-line accommodation products is applied to an on-line travel agency OTA system realized by a computer device, and the method comprises the following steps:

determining the member identity of the user account at an accommodation product provider from a member database according to the accommodation product acquisition request, wherein the member database is a database set for the accommodation product provider in the OTA system, and the member identity is automatically established for the user account by the OTA system, and each accommodation product provider corresponds to one member database;

according to the member identity of the user account at the accommodation product provider, transmitting a member accommodation product corresponding to the member identity to the OTA client;

when a product ordering request sent by the OTA client is received, generating an order of ordering the member accommodation product by the user account;

the determining the membership of the user account at the accommodation product provider according to the accommodation product acquisition request comprises:

the sending of the member accommodation product corresponding to the member identity to the OTA client includes:

7. The method of claim 6, wherein receiving the accommodation product acquisition request sent by the OTA client comprises:

or the like, or, alternatively,

8. The method of claim 6, further comprising:

9. The method as claimed in claim 6, wherein before querying the membership accommodation product corresponding to the membership identity according to the subscription authority of the membership identity at the accommodation product provider, further comprising:

determining the booking authority of the membership in the accommodation product provider according to the membership grade of the membership in a membership system;

10. The method of any of claims 6 to 9, wherein after generating the order for the user account to order the member accommodation product, further comprising:

11. An apparatus for booking service of on-line accommodation products, the apparatus comprising:

the system comprises a receiving module, a receiving module and a sending module, wherein the receiving module is used for receiving an accommodation product acquisition request sent by an OTA client, and a user account is logged in the OTA client;

the determining module is used for determining the member identity of the user account at an accommodation product provider from a member database according to the accommodation product acquisition request, wherein the member database is a database set for the accommodation product provider in an OTA system, and the member identity is automatically established for the user account by the OTA system, and each accommodation product provider corresponds to one member database;

the sending module is used for sending the member accommodation products corresponding to the member identities to the OTA client according to the member identities determined by the member system;

the receiving module is used for generating an order of the user account for reserving the member accommodation product when receiving a product ordering request sent by the OTA client;

the determining module comprises a creating submodule and a reading submodule;

the creating sub-module is used for creating the member identity of the user account in the member database when the user account does not exist in the member database of the accommodation product provider;

the reading sub-module is used for reading the member identity of the user account in the member database when the user account exists in the member database of the accommodation product provider;

the apparatus also includes a query module;

the query module is used for querying the member accommodation products corresponding to the member identities according to the booking authority of the member identities at the accommodation product providers;

and the sending module is also used for sending the member accommodation products corresponding to the member identities to the OTA client.

12. A computer readable storage medium having stored therein at least one instruction, at least one program, a set of codes, or a set of instructions, which is loaded and executed by a processor to implement the method of booking services for an online lodging product according to any of claims 6 to 10.