JP7189067B2 - Information processing device, information processing method and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Conventionally, there is a settlement system that applies coupon information held by a user terminal to a payment amount (see Patent Document 1, for example). In such a payment system, applicable coupon information among the coupon information pre-stored in the user terminal is notified from the user terminal to the store terminal, and the payment amount after applying the coupon information is calculated on the store terminal side.

JP 2014-92864 A

However, in the conventional technology described above, it is necessary to perform complicated exchanges such as exchange of coupon information between the user terminal and the store terminal, and there is room for improvement in terms of simplifying the settlement at the actual store.

The present application has been made in view of the above, and an object of the present application is to provide an information processing device, an information processing method, and an information processing program capable of simplifying settlement at a physical store.

The information processing apparatus according to the present application includes an associating unit that associates a user ID with coupon information in response to a request from a user terminal, and an acquiring unit that acquires the user ID, the store ID, and the usage amount from either the user terminal or the store terminal. a selection unit that selects coupon information applicable to the usage amount acquired by the acquisition unit based on the user ID and the store ID; and a selection unit that uses the coupon information selected by the selection unit. and a calculation unit for calculating a settlement amount applied to the amount.

According to one aspect of an embodiment, settlement can be simplified.

FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. FIG. 2 is a diagram illustrating a configuration example of an information processing system according to the embodiment; FIG. 3 is a block diagram illustrating a configuration example of the information processing apparatus according to the embodiment; FIG. 4 is a diagram illustrating an example of information stored in a coupon information storage unit according to the embodiment; FIG. 5 is a diagram showing an example of a coupon information delivery screen according to the embodiment. 6 is a diagram illustrating an example of information stored in a user information storage unit according to the embodiment; FIG. FIG. 7 is a diagram illustrating an example of information stored in a target coupon storage unit according to the embodiment; FIG. 8 is a diagram showing an example of a selection screen displayed on the user terminal. FIG. 9 is a diagram showing an example of a payment method selection screen according to the embodiment. FIG. 10 is a diagram illustrating an example of a notification screen for a completion notification according to the embodiment; FIG. 11 is a flowchart (part 1) illustrating a processing procedure according to the embodiment; FIG. 12 is a flowchart (part 2) illustrating a processing procedure according to the embodiment; FIG. 13 is a diagram showing processing when a user terminal transmits a payment request. FIG. 14 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing apparatus according to the embodiment.

Hereinafter, modes for implementing an information processing apparatus, an information processing method, and an information processing program according to the present application (hereinafter referred to as "embodiments") will be described in detail with reference to the drawings. The information processing apparatus, information processing method, and information processing program according to the present application are not limited to this embodiment. Also, in each of the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

[1. Example of information processing]
First, an example of information processing executed by the information processing apparatus will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. Note that in FIG. 1, a case where the user U01 goes shopping at a convenience store will be described as an example.

The information processing device 100 shown in FIG. 1 is a management server that manages coupon information. For example, based on a request from the user terminal 10, the information processing device 100 associates and stores the user ID given to the user U01 and the coupon information.

The information processing apparatus 100 also manages the coupon information in association with application conditions such as store IDs indicating applicable stores, expiration dates, and applicable products. The information processing device 100 selects applicable coupon information based on information notified from the user terminal 10 or the store terminal 20, and performs settlement processing using the coupon information.

A user terminal 10 illustrated in FIG. 1 is an information processing terminal used by the user U01, and is, for example, a smart phone or a tablet terminal. For example, the user terminal 10 has a camera function, and can read a two-dimensional code such as a QR (Quick Response) code (registered trademark) installed in a store with the camera.

A store terminal 20 shown in FIG. 1 is an information processing device used by a store clerk in a real store. The store terminal 20 is a POS (Point Of System) terminal, a mobile phone such as a smart phone, a tablet terminal, a PDA, a desktop PC, a notebook PC, or the like.

In addition, the shop terminal 20 is connected to a reader that reads a one-dimensional bar code or a two-dimensional QR code (registered trademark), so that the bar code 200 or QR code 300 displayed on the user terminal 10 can be read. is also possible. Note that the barcode 200 and the QR code 300 are examples of marker images.

Also, the user terminal 10 updates the barcode 200 and the QR code 300 for each display. For example, the user terminal 10 assigns different identification information to the barcode 200 and QR code 300 for each display. The information processing apparatus 100 can invalidate the bar code 200 and the QR code 300 that have been used once by not making payments based on the same identification information. As a result, it is possible to prevent misuse of the barcode 200 and the QR code 300 due to reuse of the barcode 200 and the QR code 300, and to improve security.

For example, as shown in FIG. 1, when the shop terminal 20 reads the barcode 200 or the QR code 300 displayed on the user terminal 10 (step S1), the user ID is read from the barcode 200 or the QR code 300 (step S2). For example, the user U01 can display the barcode 200 or the QR code 300 on the user terminal 10 by selecting a payment button (not shown) displayed on the user terminal 10 .

Subsequently, the shop terminal 20 assigns the shop ID and the usage amount to the user ID, and transmits them to the information processing device 100 (step S3). In other words, exchanges between the user terminal 10 and the store terminal 20 in this case are limited to user IDs, and exchanges between the user terminal 10 and the store terminal 20 can be simplified.

After that, the information processing device 100 selects coupon information applicable to the usage amount based on the user ID and the store ID acquired from the store terminal 20 (step S4). At this time, if there is coupon information applicable to a specific product, the information processing apparatus 100 acquires the product information together with the usage amount, and based on the product information, applies the coupon information applicable to the product. can also be selected.

That is, the information processing apparatus 100 selects electronic coupons that can be used at the physical store where the user U01 is shopping, among the electronic coupons issued to the user U01. Subsequently, the information processing apparatus 100 calculates a settlement amount by applying the selected coupon information to the usage amount (step S5), and performs settlement processing with the settlement amount (step S6).

For example, in the information processing according to the embodiment, payment processing such as credit card payment and electronic money payment can be performed. In other words, payment processing can be completed on the cloud. Therefore, since the user U01 does not need to pay the settlement amount directly at the actual store, it is possible for the user U01 to quickly complete the checkout.

Note that in the information processing according to the embodiment, it is also possible to notify the user terminal 10 or the store terminal 20 of the settlement amount and allow the user U01 to pay the settlement amount at the actual store. After that, the information processing device 100 transmits a completion notice indicating that the settlement process has been completed to the user terminal 10 (step S7). In the example shown in FIG. 1, the user terminal 10 displays a payment amount, a discount amount based on coupon information, and the like as a completion notification.

As described above, in the information processing according to the embodiment, the user U01 can automatically complete payment simply by causing the user terminal 10 to display code information and having the shop terminal 20 read the code information. Furthermore, in the information processing according to the embodiment, coupon information that can be applied by the user U01 to the current payment is automatically applied.

Therefore, according to the information processing according to the embodiment, it is possible to simplify the settlement at the physical store. Here, the case where the store terminal 20 acquires the user ID from the user terminal 10 and notifies the information processing apparatus 100 of the user ID and the store ID from the store terminal 20 is shown, but the user terminal 10 acquires the store ID. It is also possible to notify the information processing apparatus 100 of the user ID and the shop ID. A specific example of this point will be described later with reference to FIG.

[2. Configuration example of information processing system]
Next, a configuration example of the information processing system according to the embodiment will be described. FIG. 2 is a diagram illustrating a configuration example of an information processing system according to the embodiment; As shown in FIG. 2 , the information processing system 1 includes a user terminal 10 , a store terminal 20 and an information processing device 100 . Also, the user terminal 10, the store terminal 20, and the information processing device 100 are connected via a network N. FIG. The network N is a communication network such as a LAN (Local Area Network), a WAN (Wide Area Network), a telephone network (mobile telephone network, fixed telephone network, etc.), a local IP (Internet Protocol) network, or the Internet. The network N may include wired networks or wireless networks. The information processing system 1 shown in FIG. 2 may include a plurality of user terminals 10, store terminals 20, and information processing apparatuses 100, respectively.

The user terminal 10 is an information processing device used by the user U01. For example, the user terminal 10 is a smart device, a mobile phone, a communication device such as a personal computer.

In addition, the user terminal 10 acquires coupon information, associates the user ID with the coupon information, and registers the coupon information in the information processing apparatus 100 according to the user's operation. That is, of the coupon information distributed to the user U01, the coupon information in which the user U01 is interested is registered in the information processing apparatus 100. FIG. Coupon information acquired by the user terminal 10 may be delivered by push notification or may be delivered by pull notification.

The store terminal 20 is an information processing device used by a store clerk at a real store. For example, the store terminal 20 is a cash register terminal, a smart device, a mobile phone, an information processing terminal such as a personal computer.

For example, the store terminal 20 calculates the usage amount by reading the barcode of the product purchased by the user U01. Also, the shop terminal 20 can acquire information on the user ID and payment method by reading the bar code 200 or QR code 300 displayed on the user terminal 10 .

The store terminal 20 associates the usage amount with the user ID and the store ID and transmits the same to the information processing apparatus 100 . Note that the store terminal 20 can also transmit product information to the information processing apparatus 100 based on the barcode of the product.

The information processing device 100 selects coupon information applicable to the current shopping for the user U01 based on the user ID and the store ID notified from the store terminal 20, and uses the coupon information to make a payment.

[3. Configuration example of information processing device]
Next, the configuration of the information processing apparatus 100 will be described in detail using FIG. FIG. 3 is a block diagram showing a configuration example of the information processing apparatus 100 according to the embodiment. It should be noted that FIG. 3 shows only the components necessary for explaining the information processing apparatus 100, and omits the description of general components.

As shown in FIG. 3, the information processing apparatus 100 has a communication section 110, a storage section 120, and a control section . Note that the information processing apparatus 100 includes an input unit (for example, a keyboard, a mouse, etc.) that receives various operations from an administrator or the like who uses the information processing apparatus 100, and a display unit (for example, a liquid crystal display, etc.) for displaying various information. ).

(Regarding communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 110 is connected to the communication network N by wire or wirelessly, and transmits and receives information to and from the user terminal 10 and the store terminal 20 via the communication network N.

(Regarding storage unit 120)
The storage unit 120 is implemented by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disc. In the example of FIG. It has a coupon information storage unit 121 , a user information storage unit 122 and a target coupon storage unit 123 .

(Regarding coupon information storage unit 121)
The coupon information storage unit 121 is a storage unit that stores coupon information issued by each store. For example, the coupon information storage unit 121 stores coupon information associated with targeting conditions.

FIG. 4 is an example of information stored in the coupon information storage unit 121 according to the embodiment. As shown in FIG. 4, the coupon information storage unit 121 stores "coupon ID", "store ID", "coupon details", "application conditions", "expiration date", "distribution conditions", etc. in association with each other.

A coupon ID is an identifier for identifying coupon information, and is automatically assigned when the coupon information is registered. The store ID is an identifier that identifies a store to which the coupon information can be applied, and can also be said to be an identifier that indicates the store that issued the coupon information.

The coupon content is information indicating the content of the coupon, and the application condition indicates the application condition of the coupon. Also, the expiration date indicates the expiration date of the coupon information. The store manager can appropriately set the coupon content, application conditions, and expiration date.

Distribution conditions indicate targeting conditions of coupon information, and are associated with gender, age, residence, search words, and the like. In this embodiment, a case will be described in which coupon information is distributed based on a search word in a web page or search application.

FIG. 5 is a diagram showing an example of a coupon information delivery screen according to the embodiment. Here, as shown in FIG. 5, it is assumed that the user U01 uses the user terminal 10 to search for "Kioicho French".

In such a case, the user terminal 10 displays the link destination of the actual store corresponding to the search word as a search result, and also displays whether or not there is coupon information that the user U01 can use at the actual store. For example, when the user U01 selects a “recommended coupon” corresponding to each actual store, details of the recommended coupon are displayed on the user terminal 10 . This enables the user U01 to check the details of the coupon. A specific example of the distribution process will be described later with reference to FIG. 8 and the like.

(Regarding the user information storage unit 122)
Returning to the description of FIG. 3, the user information storage unit 122 will be described. The user information storage unit 122 is a storage unit that stores payment information of the user U01. FIG. 6 is a diagram showing an example of information stored in the user information storage unit 122 according to the embodiment.

As shown in FIG. 6, the user information storage unit 122 stores "user ID", "electronic money balance", "point balance", "credit card information", etc. in association with each other.

The user ID is an identifier for identifying the user U01, and the electronic money balance indicates the balance of electronic money available for settlement. Also, the user U01 can charge electronic money by depositing money.

The point balance indicates, for example, the balance of points automatically given at the time of payment. In the information processing system 1, it is also possible to make a payment using points. Also, the credit card information indicates information on the credit card of the user U01. For example, when the user U01 wishes to pay by credit card, the user U01 needs to register credit card information in the information processing system 1 in advance.

(Regarding the target coupon storage unit 123)
Returning to the description of FIG. 3, the target coupon storage unit 123 will be described. The target coupon storage unit 123 is a storage unit that stores a user ID and coupon information in association with each other in response to a request from the user terminal 10 .

FIG. 7 is a diagram showing an example of information stored in the target coupon storage unit 123 according to the embodiment. As shown in FIG. 7, the target coupon storage unit 123 stores user IDs and coupon IDs in association with each other.

For example, the user U01 can acquire coupon information that satisfies the above distribution conditions from the user terminal 10 and register it in the target coupon storage unit 123 via the user terminal 10. FIG. Also, as shown in FIG. 7, it is possible to associate a plurality of coupon IDs with one user ID.

(Regarding the control unit 130)
Returning to the description of FIG. 3, the control unit 130 will be described. The control unit 130 is a controller, and for example, various programs (information processing device program (corresponding to an example of ) is realized by executing with RAM as a work area.

As shown in FIG. 3, the control unit 130 has a distribution unit 131, an association unit 132, an acquisition unit 133, a selection unit 134, a calculation unit 135, and a payment processing unit 136, which will be described below. implement or perform information processing functions or operations that Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 3, and may be another configuration as long as it can perform information processing described later. Moreover, the connection relationship between the processing units of the control unit 130 is not limited to the connection relationship shown in FIG. 3, and may be another connection relationship.

(Regarding the distribution unit 131)
The distribution unit 131 distributes the coupon information to the user terminal 10 based on the distribution conditions (see FIG. 4) stored in the coupon information storage unit 121. FIG. First, the distribution unit 131 determines whether or not the user U01 satisfies the targeting conditions (age, gender, etc.) based on the user ID.

After that, when the user U01 inputs a predetermined search word using the user terminal 10, by displaying the presence or absence of coupon information applicable to the user U01 on the search result screen (see FIG. 5), Coupon information issued by is distributed to the user U01.

That is, by distributing the coupon information to the user U01 who satisfies the targeting condition, it is possible to efficiently attract customers at each physical store. Further, the distribution unit 131 distributes the coupon information together with the search result, thereby enabling the distribution of the coupon information directly related to the interest of the user U01 to the user U01.

That is, as shown in FIG. 5, the coupon information that can be used at the actual store displayed in the search result is distributed to the search result of the French restaurant. In other words, the distribution unit 131 distributes the coupon information linked to the search word input by the user U01, thereby making it possible to further increase the effect of attracting customers to the physical store, and efficiently using the coupon information for the user U01. can be encouraged.

In addition, although the case where the delivery part 131 distributes coupon information in conjunction with a search word was demonstrated here, it is not limited to this. That is, the distribution unit 131 may distribute the coupon information to the user terminal 10 of the user U01 who satisfies the targeting condition at a predetermined timing using a push notification. In such a case, for example, location information may be acquired from the user terminal 10, and coupon information available around the current location of the user U01 may be distributed based on the location information.

Alternatively, different coupon information may be distributed according to time. For example, in the daytime, coupon information applicable to lunchtime is distributed, and in the evening, coupon information applicable to dinnertime is distributed. Note that the function of the distribution unit 131 may be provided to a search server (not shown).

(Regarding the associating unit 132)
The associating unit 132 associates the user ID with the coupon information based on a request from the user terminal 10 and stores them in the target coupon storage unit 123 of the storage unit 120 . The associating unit 132 stores, among the coupon information distributed by the distributing unit 131 , information for which there is a response from the user terminal 10 in the target coupon storage unit 123 .

That is, the associating unit 132 stores in the target coupon storage unit 123 coupon information that the user U01 is interested in, that is, coupon information that the user U01 is likely to actually use.

As described above, the information processing apparatus 100 according to the present embodiment stores the coupon information in association with the user ID based on the request from the user terminal 10, thereby collecting in advance the items of interest of each user U01. becomes.

Note that the distribution unit 131 may change the coupon information to be distributed for each user U01 according to the collected items of interest. That is, coupon information in a field close to the items of interest collected for each user U01 may be distributed.

Also, the difference between the coupon information selected by the user U01 and the coupon information not selected may be analyzed, and the notation of the coupon information may be changed for each user U01. For example, even with coupons that result in the same 100 discount, the notation such as "○○ % discount" or "○○ yen discount" may be appropriately used for each user U01.

(Regarding the acquisition unit 133)
The acquisition unit 133 acquires the user ID, the store ID, and the usage amount from either the user terminal 10 or the store terminal 20 . In this embodiment, the acquisition unit 133 acquires the user ID, the store ID, and the usage amount from the store terminal 20 and notifies the selection unit 134 of them. Note that the acquisition unit 133 may acquire product information related to products purchased by the user U01 from the store terminal 20 and notify the selection unit 134 of the product information.

(Regarding the selection unit 134)
The selection unit 134 selects coupon information applicable to the usage amount acquired by the acquisition unit 133 based on the user ID and the shop ID. First, the selection unit 134 refers to the target coupon storage unit 123 and selects coupon information applicable to the current usage amount based on the user ID and the shop ID.

That is, the selection unit 134 selects coupon information that can be used at the actual store corresponding to the store ID from among the coupon information linked to the user ID. At this time, the selection unit 134 selects coupon information that satisfies the application conditions (see FIG. 4).

Specifically, for example, the selection unit 134 determines that the application condition is satisfied when the actual usage amount is 1000 yen or more for coupon information whose application condition is a usage amount of 1000 yen or more, and determines that the application condition is satisfied. Select coupon information. On the other hand, in this case, if the usage amount is 1000 yen or less, the selection unit 134 does not select the coupon information.

Further, when a plurality of pieces of coupon information satisfy the application conditions and include coupon information that cannot be used together, the selection unit 134 selects the coupon information with the largest discount amount relative to the usage amount, that is, the coupon with the lowest settlement amount. It is possible to select information or select coupon information with the shortest expiration date. Note that the selection unit 134 can also select all applicable coupon information when a plurality of pieces of coupon information satisfy the application conditions and can be used together.

The selection unit 134 can also exclude the coupon information specified by the user U01 from the selection targets. FIG. 8 is a diagram showing an example of a selection screen displayed on the user terminal 10. As shown in FIG. As shown in FIG. 8, the user terminal 10 can display a list of coupon information acquired by the user U01, and the user U01 can switch ON/OFF of automatic application for each piece of coupon information.

For example, as shown in FIG. 8, coupon information for 50% off has a higher discount rate than coupon information for 100 yen off, and the discount amount is greater when used for higher bills. For this reason, when the user U01 makes a small purchase, the user U01 selects in advance the automatic application at the time of payment OFF for the 50% OFF coupon information.

As a result, the selection unit 134 excludes the 50% OFF coupon information from the selection targets. When an appropriate time arrives, the user U01 switches the 50% OFF coupon information from OFF to ON for automatic application upon payment.

As a result, the selection unit 134 switches the 50% OFF coupon information to the selection target, and the 50% OFF coupon information is automatically applied. In this manner, the selection unit 134 switches between selection/non-selection of the coupon information based on the operation of the user U01, thereby improving the convenience of the coupon information for the user U01.

Alternatively, the information processing apparatus 100 may set automatic application ON/OFF. For example, assume that there is coupon information for a "birthday dessert service". In such a case, the dessert fee is not reflected in the usage fee, so the information processing apparatus 100 cannot discount the dessert fee from the usage fee. Therefore, the information processing apparatus 100 can set such coupon information to OFF in advance.

By setting automatic application OFF in advance in this manner, the selection unit 134 can preliminarily exclude coupon information for which automatic application is OFF from selection targets, so that selection processing by the selection unit 134 can be suppressed. It becomes possible. As a result, the information processing system 1 can more quickly perform user accounting. Note that the manager of the store may set automatic application OFF when issuing the coupon information.

(Regarding the calculator 135)
Returning to the description of FIG. 3, the calculation unit 135 will be described. The calculation unit 135 calculates the settlement amount by applying the coupon information selected by the selection unit 134 to the usage amount. Specifically, the calculation unit 135 calculates the settlement amount by applying the coupon content to the usage amount based on the coupon content of the coupon information selected by the selection unit 134 .

In addition, when multiple pieces of coupon information that can be used together are selected, the calculation unit 135 can also calculate the settlement amount by applying the multiple pieces of coupon information to the usage amount. Further, in such a case, the calculation unit 135 can apply the coupon information in the order in which the post-discount settlement amount becomes lower among the plurality of pieces of coupon information.

For example, assume a case where coupons of 10% OFF and 100 yen OFF can be applied to a usage amount of 1000 yen. In this case, for example, if 10% off is applied first and then 100 yen off is applied, the settlement amount after the discount is 1000 yen×0.9−100=800 yen. On the other hand, if the 10% OFF is applied after the 100 yen OFF is applied, the settlement amount after the discount is (1000 yen - 100 yen) x 0.9 = 810 yen. In this way, if the 10% discount is applied first, the settlement amount will be reduced by 10 yen.

Therefore, by first applying the 10% OFF coupon information, the calculation unit 135 enables the user U01 to shop at a lower price, and as a result, it is possible to promote the use of the coupon information. Note that the application order of the coupon information is not limited to the above example, and may be set arbitrarily.

In addition, the calculation unit 135 calculates the customer referral fee for the actual store for the applied coupon information. Specifically, for example, the calculation unit 135 aggregates payment data linked to coupon information (the number of acquisitions of coupon information (the number of associated coupons) + the number of applications of coupon information) for each store on a monthly basis. , the customer referral fee is calculated by multiplying the settlement data by a predetermined rate.

Then, the calculation unit 135 notifies the shop terminal 20 of the customer referral fee. For example, the information processing apparatus 100 can obtain the customer referral fee by charging the physical store for the customer referral fee or deducting the customer referral fee from the settlement amount of electronic money or credit card deposited in the actual store. is.

That is, in the information processing system 1 according to the embodiment, coupon information is distributed based on the targeting condition, and the user U01 obtains the coupon information, or the coupon information is sent when the user U01 actually uses the coupon information at the actual store. A customer fee will be charged.

In other words, the actual store pays the customer referral fee for coupon information directly linked to customer referral, or coupon information that is highly likely to be directly linked to customer referral. As a result, the information processing apparatus 100 can provide a service with a high customer referral effect while suppressing the advertising costs of the actual store.

Here, the case where the referral fee is calculated based on both the number of coupon information acquisitions and the number of coupon information applications has been described, but the customer referral fee is calculated based on only one of the coupon information acquisition count and coupon information A customer fee may be calculated. For example, regardless of whether the coupon information is applied or not, the customer referral fee may be generated when the user pays at a store to which the acquired coupon information is applicable.

(Regarding the payment processing unit 136)
The settlement processing unit 136 performs settlement processing based on the settlement amount calculated by the calculation unit 135 . The settlement processing unit 136 performs settlement processing for the settlement amount using the settlement method specified by the user U01.

FIG. 9 is a diagram showing an example of a payment method selection screen according to the embodiment. As shown in FIG. 9, when the user U01 presents the user terminal 10 to the store terminal 20, the user terminal 10 displays a barcode 200, a QR code 300, and a selection button B1 for selecting a payment method. be.

The example shown in FIG. 9 shows a scene where "YY card", which is the credit card of user U01, is selected as the current payment method. The user U01 can select another payment method by selecting the selection button B1.

The user U01 can select electronic money payment, point payment, etc. as other selection methods. That is, the settlement processing unit 136 performs settlement processing of the settlement amount after application of the coupon information by the settlement method selected by the user U01.

If the user U01 selects electronic money payment or point payment as a payment method, and the electronic money balance or point balance is less than the settlement amount, the payment processing unit 136 settles the shortfall by credit card payment. good too.

The settlement processing unit 136 rewrites the user information storage unit 122 shown in FIG. 6 after performing the settlement processing. In addition, the payment processing unit 136 calculates points to be given based on the current payment processing, and gives the calculated points to the point balance of the user information storage unit 122 .

After that, the payment processing unit 136 transmits a payment processing completion notice to the user terminal 10 . FIG. 10 is a diagram illustrating an example of a notification screen for a completion notification according to the embodiment; As shown in FIG. 10, the user terminal 10 displays the details of the settlement as a completion notification.

In the example shown in FIG. 10, the store name, payment amount, total settlement amount, coupon discount, given points, etc. are included in the completion notification. The payment amount corresponds to the settlement amount described above, and the total settlement amount corresponds to the usage amount.

Also, the coupon discount corresponds to the discount amount to which the coupon information is applied, and the points indicate the points given in the current payment. By presenting the discount amount based on the coupon information to the user U01 in this manner, it is possible to make the user U01 feel a sense of value. Note that the payment processing unit 136 may post the applied coupon information in the completion notice, for example.

[4. Processing procedure]
Next, a processing procedure by the information processing apparatus 100 according to the embodiment will be described with reference to FIGS. 11 and 12. FIG. 11 and 12 are flowcharts showing processing procedures according to the embodiment. Note that the processing procedure described below is repeatedly executed by the control unit 130 of the information processing apparatus 100 . Note that FIG. 11 illustrates the processing procedure up to the coupon information registration processing, and FIG. 12 illustrates the processing procedure up to the payment processing using the coupon information.

As shown in FIG. 11, first, the information processing device 100 determines whether or not there is coupon information that satisfies the distribution conditions for the user U01 (step S101). Here, when there is coupon information that satisfies the distribution conditions (step S101, Yes), the information processing device 100 distributes the coupon information to the user terminal 10 (step S102).

After that, the information processing device 100 determines whether or not the request for registering the coupon information distributed from the user terminal 10 to the user terminal 10 is acquired (step S103). When the information processing apparatus 100 acquires the registration request (step S103, Yes), the information processing apparatus 100 associates the user ID with the coupon information (step S104), and ends the process.

If there is no coupon information that satisfies the delivery condition (step S101, No) or if no registration request is obtained (step S103, No), the information processing apparatus 100 terminates the process.

Next, a series of processing procedures up to payment processing will be described with reference to FIG. 12 . As shown in FIG. 12, first, the information processing device 100 determines whether or not a payment request has been acquired (step S201). In this embodiment, the information processing apparatus 100 acquires a payment request from the store terminal, and the payment request includes the user ID, the store ID, and the usage amount.

When the information processing apparatus 100 acquires a payment request (step S201, Yes), the information processing apparatus 100 selects coupon information based on the user ID and the shop ID (step S202). Subsequently, the information processing apparatus 100 calculates a settlement amount by applying the selected coupon information to the usage amount (step S203), and performs settlement processing based on the settlement amount (step S204).

The information processing apparatus 100 then transmits a settlement processing completion notice to the user terminal 10 (step S205), and ends the processing. Further, when the information processing apparatus 100 does not acquire a payment request (step S201, No), the processing ends as it is.

In the above-described embodiment, the information processing apparatus 100 acquires a payment request including the user ID, the store ID, and the usage amount from the store terminal 20. However, the payment request may be acquired from the user terminal 10. It is possible.

Details of such processing will be described below. FIG. 13 is a diagram showing processing when the user terminal 10 transmits a payment request. As shown in FIG. 13 , when transmitting a payment request from the user terminal 10 , it is necessary to input the store ID and the amount of money spent to the user terminal 10 .

The user terminal 10 can acquire the store ID by reading the QR code 301 installed inside the store. When the user terminal 10 acquires the shop ID from the QR code 301 (step S21), it displays a payment amount input screen (step S22).

As shown in FIG. 13, in addition to the store name, payment method, use of points, etc., a numeric keypad is displayed on the payment amount input screen. The store name is automatically entered based on the store ID.

For example, the store clerk inputs the payment amount (corresponding to the usage amount) using the numeric keypad displayed on the input screen, and selects "Next" to enter the user ID, store ID, and usage amount from the user terminal 10. A payment request including the payment is transmitted to the information processing device 100 (step S23).

Note that the user terminal 10 is provided with a function of a barcode reader, and the store clerk uses the user terminal 10 to scan the barcode of the product purchased by the user U01, thereby inputting the usage amount to the user terminal 10. good too.

Further, for example, the user terminal 10 and the store terminal 20 may communicate with each other via short-range wireless communication, and the store terminal 20 may notify the user terminal 10 of the usage amount, product information, and the like. In other words, the input of the payment amount to the user terminal 10 does not have to be done manually.

When the information processing apparatus 100 acquires the payment request, the information processing apparatus 100 selects coupon information applicable to the usage amount based on the user ID and the store ID (step S24), and calculates the settlement amount by applying the coupon information to the usage amount ( step S25).

After that, the information processing device 100 notifies the user terminal 10 of the calculated settlement amount (step S26). The user terminal 10 displays the notified settlement amount as the scheduled payment amount and also displays a slide bar for confirming the payment.

For example, the store clerk confirms the expected payment amount displayed on the user terminal 10, and if there is no error, operates the slide bar to finalize the payment. When the user terminal 10 receives the operation of the slide bar (step S27), the user terminal 10 transmits a settlement approval to the information processing device 100 (step S28).

The information processing apparatus 100 completes the settlement process upon receiving such acceptance of settlement (step S29). Note that, for example, when the payment processing is completed, the information processing device 100 transmits a completion notice to the user terminal 10 as shown in FIG. 10 .

[5. Hardware configuration]
The information processing apparatus 100, the user terminal 10, and the like according to the above-described embodiments are implemented by a computer 1000 configured as shown in FIG. 14, for example. The information processing apparatus 100 will be described below as an example. FIG. 14 is a hardware configuration diagram showing an example of a computer 1000 that implements the functions of the information processing apparatus 100 according to the embodiment. Computer 1000 has CPU 1100 , RAM 1200 , ROM 1300 , HDD 1400 , communication interface (I/F) 1500 , input/output interface (I/F) 1600 and media interface (I/F) 1700 .

The CPU 1100 operates based on programs stored in the ROM 1300 or HDD 1400 and controls each section. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started, programs depending on the hardware of the computer 1000, and the like.

The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. Communication interface 1500 receives data from other devices via network N, sends the data to CPU 1100, and transmits data generated by CPU 1100 to other devices via network N. FIG.

The CPU 1100 controls output devices such as displays and printers, and input devices such as keyboards and mice, via an input/output interface 1600 . CPU 1100 acquires data from an input device via input/output interface 1600 . Also, the CPU 1100 outputs the generated data to the output device via the input/output interface 1600 .

The media interface 1700 reads programs or data stored in the recording medium 1800 and provides them to the CPU 1100 via the RAM 1200 . CPU 1100 loads such a program from recording medium 1800 onto RAM 1200 via media interface 1700 and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable disc), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. etc.

For example, when the computer 1000 functions as the information processing apparatus 100 according to the embodiment, the CPU 1100 of the computer 1000 implements the functions of the control unit 130 by executing programs loaded on the RAM 1200 . In addition, the data in storage unit 120 is stored in HDD 1400 . The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them, but as another example, these programs may be acquired via the network N from another device.

Also, each component of each device illustrated is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution and integration of each device is not limited to the one shown in the figure, and all or part of them can be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions. Can be integrated and configured. For example, the information stored in the storage unit 120 may be stored in a predetermined external storage device via a network.

[6. effect〕
As described above, the information processing apparatus 100 according to the embodiment includes the association unit 132, the acquisition unit 133, the selection unit 134, and the calculation unit 135. The association unit 132 associates the user ID and the coupon information upon request from the user terminal 10 . The acquisition unit 133 acquires the user ID, the store ID, and the usage amount from either the user terminal 10 or the store terminal 20 . The selection unit 134 selects coupon information applicable to the usage amount acquired by the acquisition unit 133 based on the user ID and the store ID. The calculation unit 135 calculates the settlement amount by applying the coupon information selected by the selection unit 134 to the usage amount. This makes it possible to simplify settlement in the actual shop.

Also, the selection unit 134 according to the embodiment selects the coupon information with the lowest settlement amount. As a result, the user U01 can shop at a lower price, and can be encouraged to use the coupon information.

Further, the selection unit 134 according to the embodiment does not select coupon information specified by the user terminal 10 . This allows the user U01 to use the coupon information at desired timing, thereby improving the convenience of the coupon information.

The information processing apparatus 100 according to the embodiment also includes a payment processing unit 136 that performs payment processing based on the settlement amount calculated by the calculation unit 135 . This eliminates the need for the user U01 to make the payment directly at the actual store, thereby simplifying the settlement process for the user U01.

Also, the payment processing unit 136 according to the embodiment notifies the user terminal 10 of information regarding the discount amount based on the coupon information. This makes it possible for the user U01 to feel a sense of advantage.

Further, the store terminal 20 according to the embodiment reads code information indicating at least the user ID from the marker image displayed on the user terminal 10, assigns the user ID with the store ID and the usage amount, and A user ID, a store ID, and a usage amount are acquired from the terminal 20 . This makes it possible to simplify exchanges between the user terminal 10 and the store terminal 20 .

Also, the user terminal 10 according to the embodiment updates the marker image for each display, and the acquisition unit 133 acquires the user ID based on the updated marker image for each display. By updating the marker image and invalidating the marker image before updating in this way, security can be improved.

Further, the user terminal 10 according to the embodiment reads a store ID from the marker image in the store having the store terminal 20, assigns the user ID and the usage amount to the store ID, Acquire ID, shop ID and usage amount. This substantially eliminates the need for the store terminal 20, making it possible to reduce operating costs of the actual store.

In addition, the payment processing unit 136 according to the embodiment notifies the user terminal 10 of the payment details, and after obtaining payment approval from the user terminal 10, performs payment processing. This makes it possible to correct errors in payment processing in advance.

The information processing apparatus 100 according to the embodiment also includes a distribution unit 131 that distributes coupon information to the user terminal 10 based on the targeting conditions of the coupon information. As a result, the coupon information issued to the user U01 can be distributed to the user U01, so it is possible to efficiently promote sales using the coupon information.

[7. others〕
Further, among the processes described in the above embodiments, all or part of the processes described as being automatically performed can be manually performed, or the processes described as being performed manually can be performed manually. All or part of this can also be done automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device illustrated is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution and integration of each device is not limited to the one shown in the figure, and all or part of them can be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions. Can be integrated and configured.

Further, each processing described in the above-described embodiments can be appropriately combined within a range that does not contradict the content of the processing.

Also, the "section, module, unit" described above can be read as "means" or "circuit". For example, the acquisition unit 133 can be read as acquisition means or an acquisition circuit.

1 information processing system 10 user terminal 20 store terminal 100 information processing device 131 distribution unit 132 association unit 133 acquisition unit 134 selection unit 135 calculation unit 136 payment processing unit

Claims (12)

an associating unit that associates a user ID and coupon information with a request from a user terminal and stores the information in a storage unit;
an acquisition unit that acquires the user ID, the store ID, and the usage amount from the user terminal ;
selecting the coupon information applicable to the usage amount acquired by the acquiring section from the coupon information stored in the storage section based on the usage amount, the user ID, and the store ID; comprising a selection part and
The acquisition unit
The information processing apparatus, wherein the user terminal reads the store ID from a marker image in the store, and acquires from the user terminal information in which the user ID and the usage amount are added to the store ID. The information processing apparatus according to claim 1, further comprising a calculation unit that calculates a customer referral fee for the applied coupon information and notifies the store terminal of the customer referral fee. The selection unit
3. The information processing apparatus according to claim 1, wherein the coupon information that provides the lowest settlement amount obtained by applying the coupon information to the usage amount is selected. The selection unit
4. The information processing apparatus according to claim 1, wherein the coupon information specified from the user terminal is set as a non-selection target. 5. The information processing apparatus according to any one of claims 1 to 4, further comprising: a settlement processing unit that performs settlement processing based on a settlement amount obtained by applying coupon information to the usage amount. The payment processing unit
6. The information processing apparatus according to claim 5, wherein information relating to a discount amount based on said coupon information is notified to said user terminal. The store terminal
reading code information indicating at least the user ID from the marker image displayed on the user terminal, and assigning the store ID and the usage amount to the user ID;
The acquisition unit
7. The information processing apparatus according to any one of claims 1 to 6, wherein said user ID, said shop ID and said usage amount are obtained from said shop terminal. The user terminal is
updating the marker image for each display;
The acquisition unit
The information processing apparatus according to claim 7, wherein the user ID is acquired based on the marker image updated for each display. The payment processing unit
7. The information processing apparatus according to claim 6, wherein settlement processing is performed after notifying the user terminal of settlement details and obtaining settlement approval from the user terminal. The information processing apparatus according to any one of claims 1 to 9, further comprising a distribution unit that distributes the coupon information to the user terminal based on the targeting conditions of the coupon information. A computer-executed information processing method comprising:
an associating step of associating the user ID with the coupon information in response to a request from the user terminal and storing the information in a storage unit;
an acquisition step of acquiring the user ID, the store ID and the usage amount from the user terminal ;
Selecting from the coupon information stored in the storage unit, the coupon information applicable to the usage amount acquired in the acquiring step based on the usage amount, the user ID and the store ID. and
The obtaining step includes
An information processing method, wherein the user terminal reads the store ID from a marker image in the store, and acquires from the user terminal information in which the user ID and the usage amount are added to the store ID. an association procedure for associating a user ID and coupon information with a request from a user terminal and storing the information in a storage unit;
an acquisition procedure for acquiring the user ID, the store ID, and the usage amount from the user terminal ;
Selecting the coupon information applicable to the usage amount acquired by the acquisition procedure from the coupon information stored in the storage unit based on the usage amount, the user ID, and the store ID. Have the computer perform the selection procedure and
The acquisition procedure includes:
An information processing program, wherein the user terminal reads the store ID from a marker image in the store, and acquires from the user terminal information in which the user ID and the usage amount are added to the store ID.

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