JP5764595B2 - Order receiving apparatus and control program - Google Patents

Description

  Embodiments of the present invention relate to an order receiving apparatus that accepts orders for menu items that customers eat and drink, and a control program for the apparatus.

  In recent years, self-order systems for restaurants have been developed and put into practical use. This system includes an order terminal, a kitchen terminal, a POS (Point Of Sales) terminal, and a server that controls each terminal. Each terminal is connected to a server via a wireless or wired communication means.

  The order terminals that function as order receiving devices are respectively installed in the passenger seats. The order terminal has an operation device and a display device. A menu screen is displayed on the display device. A customer who arrives at the passenger seat operates the operation device to select a menu item to be ordered from the menu items displayed on the menu screen. The data of the selected menu item is transmitted to the server via the communication means and processed for order reception.

  By the way, in the case of a group customer, it may be divided into a plurality of seats depending on the number of people and the degree of congestion. Even in such a case, at the restaurant where the self-order system is constructed, the customer himself places an order using the order terminal for each customer seat. For this reason, for example, it is not easy to know what kind of order a member of the group has placed at another seat. It is also difficult for the members to immediately know how much the total food and beverage costs will be for the entire group before accounting.

JP 2010-079380 A

  A problem to be solved by one embodiment is to provide an order receiving device that can easily grasp the order status of members who have arrived at other seats from their own seats when a group of customers is divided into a plurality of seats It is.

In one embodiment, the order receiving device includes at least an input unit, a display unit, a storage unit, a communication unit, and a control unit that controls each unit. The control unit includes normal order receiving means, storage means, communication means, collection means , order status display means, extraction means, and shortage product display means .
The normal order accepting means accepts an order for a product by input from the input unit. The storage unit stores the order data of the product received by the normal order receiving unit in the storage unit. The communication means transmits the order data stored in the storage unit to the server via the communication unit. The collecting means collects the order data stored in a storage unit of another order receiving device set in the same group among other order receiving devices connected via the communication unit via the communication unit. . The order status display means causes the display unit to display a screen representing the order status at the other order receiving device based on the order data collected from the other order receiving device by the collecting means. The extracting means extracts products that exist in the order data collected from other order receiving devices but do not exist in the order data stored in the storage unit. The deficient product display means displays the product information extracted by the extraction means on the display unit.

The whole block diagram of a self-order system. The block diagram which shows the structure of an order terminal. The schematic diagram which shows the main data areas formed in RAM of an order terminal. The flowchart which shows the information processing procedure which CPU of an order terminal performs according to an order reception program. The flowchart which shows the specific procedure of the grouping process in FIG. The flowchart which shows the specific procedure of the group order confirmation process in the selection work process in FIG. The flowchart which shows the specific procedure of the group accounting confirmation process in the selection work process in FIG. The figure which shows an example of the group table selection screen displayed on the touch panel of an order terminal. The figure which shows an example of the group table result screen displayed on the touch panel of an order terminal. The figure which shows an example of the order confirmation screen displayed on the touch panel of an order terminal. The figure which shows an example of the non-order confirmation screen displayed on the touch panel of an order terminal. The figure which shows an example of the total confirmation screen displayed on the touchscreen of an order terminal. The figure which shows an example of the total confirmation screen displayed on the touchscreen of an order terminal.

Hereinafter, an embodiment of an order receiving device will be described with reference to the drawings.
In the present embodiment, a table order terminal (hereinafter simply referred to as an order terminal) that is installed on the dining table of each customer seat arranged in a restaurant, and that a customer who arrives at the customer seat himself operates to order menu items. This is exemplified as one aspect of the order receiving device.

  FIG. 1 is an overall configuration diagram of a self-order system 1 using an order terminal 16. The system 1 includes an order management server 11, a kitchen terminal 12, a slip issuer 13, a POS (Point Of Sales) terminal 14, a wireless base station (access point) 15, and a plurality of order terminals 16. Including.

  Each order terminal 16 is installed on the dining table 18 of each passenger seat. Unique table numbers # 01, # 02, # 03,... Are assigned to the table 18 in advance, and the same table numbers # 01, # 02 are also assigned to the order terminal 16 installed on the table 18. , # 03,... Are set. Each order terminal 16 is equipped with a radio circuit 26 (see FIG. 2) as a communication unit, and can transmit and receive data to and from the radio base station 15 by radio.

  The kitchen terminal 12 is installed in the kitchen. The slip issuer 13 is installed in a counter that partitions, for example, a kitchen and a passenger seat area. The POS terminal 14 is installed at an accounting place (register). The radio base station 15 is installed, for example, on the ceiling of the passenger seat area. Note that the kitchen terminal 12, the slip issuer 13, the POS terminal 14, and the wireless base station 15 are not limited to one. Two or more units may be installed depending on the size of the store.

  The kitchen terminal 12, the slip issuer 13, the POS terminal 14, and the wireless base station 15 are connected to the order management server 11 via a network 17 such as a LAN (Local Area Network).

  When the order management server 11 receives the order data of the menu item for which the order has been received at each order terminal 16 via the wireless base station 15, the order management server 11 stores the order data in the storage device. Further, the order management server 11 creates cooking instruction data based on the order data and transmits it to the kitchen terminal 12 via the network 17. Further, the order management server 11 creates order slip data based on the order data and transmits it to the slip issuer 13 via the network.

  Based on the cooking instruction data, the kitchen terminal 12 displays or prints a cooking instruction for the ordered menu item. The slip issuer 13 prints and issues an order slip for each passenger seat based on the order slip data. In this order slip, the details of the menu items ordered by the customer, the total price, etc., as well as the table number of the seat at which the customer arrived are printed.

  The POS terminal 14 has a table number input means as identification data that can identify a customer who makes a transaction. The store clerk operating the POS terminal 14 inputs the desk number printed on the customer's order slip. In response to the input of the desk number, the POS terminal 14 transmits an order data request command to the order management server 11 via the network 17. Upon receiving this command, the order management server 11 searches for order data stored in the storage device. Then, the order management server 11 transmits the requested order data to the POS terminal 14 via the network 17. The POS terminal 14 processes the accounts of customers who have finished eating and drinking based on the order data.

  FIG. 2 is a block diagram showing a configuration of the order terminal 16. The order terminal 16 includes a central processing unit (CPU) 21, a read only memory (ROM) 22, a random access memory (RAM) 23, an auxiliary storage unit 24, a clock unit 25, a radio circuit 26, and a touch panel 27. A system bus 28 including an address bus and a data bus is connected to the CPU 21. Then, the ROM 22, the RAM 23, the auxiliary storage unit 24, and the clock unit 25 are connected to the system bus 28. The wireless circuit 26 and the touch panel 27 are connected to the system bus 28 via an input / output circuit (not shown).

  The CPU 21 corresponding to the central part of the computer executes arithmetic processing necessary as the order terminal 16 according to a predetermined program. A ROM 22 corresponding to a main storage portion of the computer stores fixed data such as the above-described program. Similarly, the RAM 23 corresponding to the main storage portion of the computer stores variable data such as input data and display data. The auxiliary storage unit 24 corresponding to the auxiliary storage part of the computer stores programs, data files, and the like. The auxiliary storage unit 24 also functions as a data backup area when the power is turned off. An HDD (Hard Disk Drive), an SSD (Solid State Drive), an EEPROM (Electrically Erasable Programmable Read Only Memory), or the like is applied as the auxiliary storage unit. The clock unit 25 measures the current date and time. The radio circuit 26 functioning as a communication unit transmits or receives data using radio communication with the radio base station 15.

  The touch panel 27 includes a panel-type display 27d that is a display device and a touch sensor 27t that is an operation device. The touch sensor 27t is arranged so as to overlap the screen of the display 27d, and detects the position on the screen where the touch operation is performed. Here, the touch panel 27 functions as an input unit and a display unit.

  One of the data files stored in the auxiliary storage unit 24 is a product file 31. The product file 31 stores a product code, a price, an item image, and the like unique to the menu item as data of each menu item that is a product. One of the data files stored in the auxiliary storage unit 24 is a table number file 32. The table number file 32 stores the table number assigned to the dining table 18 of the passenger seat where the order terminal 16 is installed.

  FIG. 3 is a schematic diagram showing main data areas formed in the RAM 23. As shown in the figure, the RAM 23 has at least data areas as an order memory 41, a flag memory 42 and a group memory 43.

  The order memory 41 stores at least number-of-persons data, order data, and total data as data relating to orders of customers who have arrived at the seats. The number data is the number of customers. The order data includes the product code of the menu item ordered by the customer, the number of orders, and the like. The total data is the total amount of menu items ordered by the customer. Here, the order memory 41 functions as a storage unit.

  The flag memory 42 stores an attendance flag EF for identifying whether or not the passenger seat is in an attended state. Attendance status refers to the period from receipt of an order for a customer who has arrived at a seat to the end of accounting. In the present embodiment, the presence flag EF is “1” when in the presence state, and the presence flag EF is “0” when not in the presence state.

  The group memory 43 stores the group table number and the group flag GF in association with each other. The group table number is a table number of another seat that a customer belonging to the same group as the customer who arrived at the seat where the order terminal 16 is installed. The group flag GF is information for identifying whether or not grouping is established between the customer at the seat where the order terminal 16 is installed and the customer at the customer seat identified by the corresponding group table number. . In the present embodiment, the group flag GF is “0” when the grouping is not established, and the group flag GF is “1” when the grouping is established.

  In each order terminal 16 having such a configuration, the CPU 21 functioning as a control unit has an order receiving function 50 (see FIG. 2). The function 50 is realized by an order receiving program stored in the ROM 22 or the auxiliary storage unit 24 that is a program storage unit.

  FIG. 4 is a flowchart showing an information processing procedure executed by the CPU 21 in accordance with the order receiving program. When this process is started by starting the order reception program, the CPU 21 displays a standby screen on the display 27d of the touch panel 27 (Act1). Then, the CPU 21 waits for the display 27d to be touched (Act2).

  The standby screen displays an image for instructing a customer who has arrived at the audience seat to touch the screen when ordering a menu item, for example. If a touch operation on the screen is detected by touch sensor 27t (YES in Act 2), CPU 21 checks presence flag EF (Act 3). At the time of the first order, the presence flag EF is reset to “0”.

  When the presence flag EF is reset to “0” (YES in Act 3), the CPU 21 switches the screen of the display 27d to the grouping screen (Act 4). On this screen, a message for inquiring the customer whether or not to group with customers in the same group whose seats have been separated, and selection buttons for “group” and “not group” are displayed.

  The CPU 21 waits for a selection button of either “group” or “not group” to be touched (Act 5). Alternatively, if one of the buttons, for example, the selection button “Do not group” is set as a default, and the button is not touched even after a predetermined time has elapsed, the CPU 21 recognizes that the default selection button has been touched. .

  If the “group” selection button is touched (YES in Act 5), the CPU 21 executes the process of Act 6 and then proceeds to the process of Act 7. On the other hand, when the “Do not group” selection button is touched (NO in Act 5), the CPU 21 proceeds to the process of Act 7 without executing the process of Act 6.

In Act 6, grouping processing is executed.
FIG. 5 is a flowchart showing a specific procedure of the grouping process. In the grouping process, the CPU 21 switches the screen of the display 27d to the group table selection screen 60 (Act21). Then, the CPU 21 waits for selection of the table numbers of the audience seats to be grouped (Act 22).

  An example of the group table selection screen 60 is shown in FIG. As shown in the drawing, a layout image 61 of each seat arranged in the seat area is displayed on the group table selection screen 60. An execution button 62 and a cancel button 63 are also displayed on the group table selection screen 60. In the layout image 61, an image of a table and a chair for each seat is displayed together with a table number assigned to the table. The table image is color-coded, for example, so that the seat where the order terminal 16 is installed can be distinguished from other seats. The images of other seats are buttons for selecting the seats to be grouped. An operator who executes the grouping process (usually a customer who has arrived at the audience seat) touches the execution button 62 after touching the dining table images of all the audience seats to be grouped.

  The CPU 21 monitors the touch sensor 27t. If one or more table images are touched and then the touch operation of the execution button 62 is detected (YES in Act 22), the CPU 21 determines the table number assigned to the touched table image, It is set in the group table number area of the group memory 43 (Act 23). At this time, the group flag GF corresponding to the group table number is “0”.

  The CPU 21 generates a group request command for each group table number set in the group memory 43. In this command, the group table number is set as the destination address. Further, the table number stored in the table number file 32 is set as the transmission source address. The CPU 21 transmits a group request command via the wireless circuit 26 (Act 24: request means).

  For example, in the group table selection screen 60 shown in FIG. 8, a customer who is seated at a table number # 04 touches the table image of table number # 03 and the table image of table number # 05, and then presses the execution button 62. Assume that you have touched. In this case, two group request commands are wirelessly transmitted from the order terminal 16 installed in the passenger seat of the table number # 04. The destination address of the first group request command is group table number # 03, and the transmission source address is table number # 04. The destination address of the second group request command is group table number # 05, and the transmission source address is table number # 04.

  The group request command wirelessly transmitted from the order terminal 16 is received by the wireless base station 15 and once taken into the order management server 11 via the network 17. The order management server 11 wirelessly transmits a group request command fetched from each order terminal 16 from the radio base station 15. The group request command wirelessly transmitted from the radio base station 15 can be received by each order terminal 16.

  The CPU 21 of the order terminal 16 that has transmitted the group request command in the process of Act 24 starts a timer (Act 25). The timer is built in the CPU 21, for example. The CPU 21 waits for a group request command addressed to itself from another order terminal 16 (Act 26). The CPU 21 monitors whether the timer has timed out (Act 27).

  In the group request command addressed to itself, the group table number as the transmission destination address matches the table number set in the table number file 32. If the self-addressed group request command is received (NO at Act 26) before the timer times out (NO at Act 27), the CPU 21 uses the table number which is the source address of the group request command to indicate the group memory 43 Is searched (Act28). Then, the CPU 21 confirms whether or not the table number which is the transmission source address exists in the group table number (Act 29). If it exists (YES in Act 29), the CPU 21 updates the group flag GF corresponding to the group table number in the group memory 43 to “1” (Act 30: setting means). If it does not exist (NO in Act 29), the group flag GF remains “0”. Thereafter, the CPU 21 waits for the next group request command addressed to itself (Act 26).

  Each time the group request command addressed to itself is received until the timer times out, the CPU 21 executes the processes of Act28 to Act30. If the timer has timed out (YES in Act 27), the CPU 21 switches the screen of the display 27d to the group table result screen 70 (Act 31).

  An example of the group table result screen 70 is shown in FIG. As shown in the figure, a layout image 71 and a confirmation button 72 similar to the group table selection screen 60 are displayed on the group table result screen 70. In the layout image 71, the table image is color-coded, for example, so that the seats grouped with the seats where the order terminal 16 is installed can be distinguished from other ungrouped seats.

  FIG. 9 shows that, in the group table selection screen 60 of FIG. 8, a customer sitting at a table number # 04 seats selects at least a table number # 03 as a group table and arrives at a table number # 03. This is a case where the seated customer selects the seat of table number # 04 as a group table. In this case, the other party's table number is set as the group table number in the group memory 43 of the order terminal 16 installed in both the passenger seats of the table number # 03 and the table number # 04, and the corresponding group The flag GF is updated to “1”. That is, the group table result screen 70 shows that the table number # 03 and the table number # 04 are grouped.

  The CPU 21 waits for the confirmation button 72 to be touched (Act 32). If touch operation of confirmation button 72 is detected by touch sensor 27t (YES in Act 32), CPU 21 ends the grouping process.

  If the grouping process is completed, the CPU 21 proceeds to the process of Act7. In Act 7, a new order acceptance process is executed. First, the CPU 21 switches the display screen to the number of people reception screen. On this screen, a message prompting the user to input the number of passengers seated in the audience seat is displayed together with the numeric keypad. The CPU 21 stores the numerical value input by the numeric keypad touch operation in the order memory 41 as the number of people data.

  When the number data is input, the CPU 21 switches the screen of the display 27d to the menu screen. On the menu screen, each menu item is displayed so as to be selectable based on data stored in the product file 31. The CPU 21 monitors the touch sensor 27t (normal order receiving means). If any menu item on the menu screen is touched, the CPU 21 stores the order data such as the product code and the number of orders of this menu item in the order memory 43 (storage means). The CPU 21 adds the price of this menu item to the total data in the order memory 43. Each time a menu item is touched, the CPU 21 repeats the process described above.

  When an order for the first menu item is accepted, an order button is displayed on the menu screen. When this order button is touched, the CPU 21 creates a new order data message including the number of people in the order memory 41, order data, and total data. This message includes the table number stored in the table number file 32. The CPU 21 wirelessly transmits the order data message via the wireless circuit 26 (transmission means).

  This completes the new order reception process. The CPU 21 sets the presence flag EF in the order memory 43 to “1” (Act 8). Thereafter, the CPU 21 returns the screen of the display 27d to the standby screen (Act1).

  When the standby screen is touched (YES in Act 2), if the presence flag EF is set to “1” (NO in Act 3), the CPU 21 changes the screen of the display 27d to the presence work screen. Switch (Act 9). On this screen, a selection button and an end button for tasks that can be executed when the user is present (for example, an additional order job, an order confirmation job, etc.) are displayed. The CPU 21 monitors the touch sensor 27t (Act10, 11).

When the business button is touched (YES in Act 11), the CPU 21 executes processing of the business assigned to the business button (Act 12). After execution, the CPU 21 returns the screen of the display 27d to the attended work screen (Act 9).
If the touched button is not a business button but an end button (YES in Act 10), CPU 21 returns the screen of display 27d to the standby screen (Act 1).

  There are group order confirmation business and group accounting confirmation business among the business that can be executed when present. The group order confirmation business is a business for confirming information on menu items ordered by members of the same group who arrive at other seats. The group accounting operation is an operation for confirming the total of menu items ordered by members belonging to the same group.

  When the group order confirmation job is selected on the presence job screen, the CPU 21 executes the process of the procedure shown in the flowchart of FIG. This process is realized by a group business program stored in the ROM 22 or the auxiliary storage unit 24 which is a program storage unit.

  First, the CPU 21 switches the screen of the display 27d to the group table result screen 70 (Act 41). However, it differs from the group table result screen 70 displayed in Act 31 of the grouping process shown in FIG. 5 in the following points. That is, the table images of other grouped seats can be selected by a touch operation. Further, an end button is displayed instead of the confirmation button 72.

  The CPU 21 monitors the touch sensor 27t (Act42, 43). If selection of a table image is detected by touch sensor 27t (YES in Act 42), CPU 21 generates an order data collection command. In this command, the table number of the selected table image is set as the destination address. Further, the table number stored in the table number file 32 is set as the transmission source address. The CPU 21 transmits a collection command via the wireless circuit 26 (Act 44: collection means).

  The collection command wirelessly transmitted from the order terminal 16 is received by the wireless base station 15 and once taken into the order management server 11 via the network 17. The order management server 11 wirelessly transmits the collection command fetched from the order terminal 16 from the radio base station 15. The collection command wirelessly transmitted from the wireless base station 15 can be received by each order terminal 16.

  When the CPU 21 of each order terminal 16 receives a collection command whose destination address matches the table number stored in the table number file 32, it generates a normal response command. This normal response command includes order data stored in the order memory 41. Also, the table number that is the transmission source address of the collection command is set as the destination address. The CPU 21 wirelessly transmits a normal response command.

  The normal response command wirelessly transmitted from the order terminal 16 is received by the wireless base station 15 and once taken into the order management server 11 via the network 17. The order management server 11 wirelessly transmits a normal response command received from the order terminal 16 from the wireless base station 15. The normal response command wirelessly transmitted from the radio base station 15 can be received by each order terminal 16.

  The CPU 21 of the order terminal 16 that has transmitted the order data collection command waits for a normal response command (Act 45). When the normal response command in which the table number set in the destination address matches the table number set in the table number file 32 is received (YES in Act 45), the CPU 21 acquires the order data from this normal response command. . Then, the CPU 21 displays an order confirmation screen 80 showing the contents of the order data (Act 46: order status display means).

  An example of the order confirmation screen 80 is shown in FIG. As shown in the figure, the order confirmation screen 80 includes an order list (item name, order quantity, amount, total amount, etc.) 81 of a menu item specified from the product code included in the order data, a comparison button 82, and an end button. 83 is displayed.

  The CPU 21 monitors the touch sensor 27t (Act47). When the touch operation of the end button 83 is detected (NO in Act 47), the CPU 21 returns the screen of the display 27d to the group table result screen 70 (Act 41).

  On the other hand, when the touch operation of the comparison button 82 is detected (YES in Act 47), the CPU 21 compares the order data extracted from the normal response command with the order data stored in the order memory 41. To do. Then, the CPU 21 searches for order data that exists in the order data extracted from the normal response command but does not exist in the order data stored in the order memory 41. That is, the CPU 21 searches for unordered data that has not yet been ordered at its own seat (Act48: extraction means). As shown in FIG. 11, the CPU 21 leaves the detected unordered data in the order list 81 on the order confirmation screen 80. Further, the CPU 21 changes the comparison button 82 to the order button 64 (Act 49: shortage product display means).

  The CPU 21 monitors the touch sensor 27t (Act50). If a touch operation on end button 83 is detected (NO in Act 50), CPU 21 returns the screen of display 27d to group table result screen 70 (Act 41).

  On the other hand, when the touch operation of the order button 84 is detected (YES in Act 50), the CPU 21 executes an additional order receiving process (Act 51: insufficient order receiving means). That is, the CPU 21 displays a menu screen on the display. On this menu screen, an image of the menu item extracted as unordered data is displayed so as to be selectable. The CPU 21 monitors the touch sensor 27t. If any menu item on the menu screen is touched, the CPU 21 adds the product code, the number of orders, etc. of the menu item to the order memory 43. The CPU 21 adds the price of this menu item to the total data in the order memory 43. Each time a menu item is touched, the CPU 21 repeats the process described above.

  When an additional order for the first menu item is accepted, an order button image is displayed on the menu screen. When this order button is touched, the CPU 21 creates an additional order data message including the order data added to the order memory 41 and the total data. This message includes the table number stored in the table number file 32. The CPU 21 wirelessly transmits the order data message via the wireless circuit 26.

This completes the additional order reception process. When this process ends, the CPU 21 returns the screen of the display 27d to the group table result screen 70 (Act 41).
When the end button is touch-operated on group table result screen 70 (YES in Act 43), the processing as the group order confirmation job ends.

  When the group accounting confirmation job is selected on the presence job screen, the CPU 21 executes the process of the procedure shown in the flowchart of FIG. This processing is also realized by the group business program.

  First, the CPU 21 detects a group table number from the group memory 43 (Act 61). Then, the CPU 21 generates a collection command for the number of persons and total data for each detected group table number. In this command, the detected group table number is set as the destination address. Further, the table number stored in the table number file 32 is set as the transmission source address. The CPU 21 transmits a collection command of the number of persons and total data via the wireless circuit 26 (Act 62: collection means).

  The collection command wirelessly transmitted from the order terminal 16 is received by the wireless base station 15 and once taken into the order management server 11 via the network 17. The order management server 11 wirelessly transmits the collection command fetched from the order terminal 16 from the radio base station 15. The collection command wirelessly transmitted from the wireless base station 15 can be received by each order terminal 16.

  When the CPU 21 of each order terminal 16 receives a collection command whose destination address matches the table number stored in the table number file 32, it generates a normal response command. This normal response command includes the number of people data and the total data stored in the order memory 41. Also, the table number that is the transmission source address of the collection command is set as the destination address. The CPU 21 wirelessly transmits a normal response command.

  The normal response command wirelessly transmitted from the order terminal 16 is received by the wireless base station 15 and once taken into the order management server 11 via the network 17. The order management server 11 wirelessly transmits a normal response command received from the order terminal 16 from the wireless base station 15. The normal response command wirelessly transmitted from the radio base station 15 can be received by each order terminal 16.

  The CPU 21 of the order terminal 16 that has transmitted the number of persons and total data collection command waits for a normal response command (Act 63). When the normal response command in which the table number set in the table number file 32 is set as the destination address is received (YES in Act 63), the CPU 21 acquires the number data and the total data from the normal response command. The CPU 21 adds the number data to the number data stored in the order memory 41 to calculate the total number of groups, and adds the total data to the total data stored in the order memory 41 to add the total group amount. Is calculated (Act64: calculation means). Further, the CPU 21 calculates the discount amount per person by dividing the group total amount by the total number of people in the group (Act 65).

  The CPU 21 switches the screen of the display 27d to the group total screen 90 and displays the group total number, the group total amount, and the discount amount (Act 66: total display means).

  An example of the group total screen 90 is shown in FIG. As shown in the drawing, the group total screen 90 is divided into a group total amount display area 91, a group total number display area 92, and a discount amount display area 93. In addition, an end button 94 is displayed. Further, a plus (+) button 95 and a minus (−) button 96 are displayed on both sides of the display area 92 as the number change buttons.

  The CPU 21 monitors the touch sensor 27t. Then, the system waits until the number of people change buttons 94 and 95 are touched or the end button 94 is touched (Act 67 and 68). If a touch operation on number-of-persons change buttons 94 and 95 is detected (YES in Act 67), CPU 21 returns to the processing of Act 65. That is, the CPU 21 increases the total number of groups by the number of times when the plus (+) button 95 is touched, and decreases the total number of groups by the number of times when the minus (−) button 96 is touched. Then, the CPU 21 recalculates the split account amount from the increased / decreased total group number and the group total amount (Act 65). Thereafter, the CPU 21 updates the display content of the group total screen 90 (Act 66).

  FIG. 13 is a group total screen 90 after the operator touches the minus (−) button 96 twice on the group total screen 90 of FIG. As shown in FIG. 13, the total number of people in the group has decreased by 2, so the per capita amount per person has increased from 5,080 yen to 6,350 yen.

  If the end button 94 is touched on the group total screen 90 (YES in Act 68), the processing as the group accounting confirmation task ends.

  Ten group customers come to a restaurant having a seating area displayed on the layout image 61 of the group table selection screen 60 shown in FIG. 8, and are guided to a table number # 03 seat and a table number # 04 seat. Suppose. In this case, a customer who has arrived at the table number # 03 (hereinafter referred to as customer 03) uses the order terminal 16 on the table 18 (hereinafter referred to as order terminal 16-03) to which the table number # 03 is assigned. Manipulate. A customer (hereinafter referred to as customer 04) who arrives at the seat of table number # 04 operates order terminal 16 on table 18 (hereinafter referred to as order terminal 16-04) to which table number # 04 is assigned.

  First, the customer 03 and the customer 04 touch the standby screen displayed on the display 27d, respectively. Then, since the screen is switched to the grouping screen, the customer 03 and the customer 04 touch the “group” selection button. Then, the screen is switched to the group table selection screen 60.

  Here, the customer 03 touches the execution button 62 after touching the table image of the table number # 04. Then, the group request command whose destination address is the table number # 04 and whose transmission source address is # 03 is wirelessly transmitted. This group request command is received by the order terminal 16-04. Similarly, the customer 04 touches the execution button 62 after touching the table image of table number # 03. Then, the group request command whose destination address is the table number # 03 and whose transmission source address is # 04 is wirelessly transmitted. This group request command is received by the order terminal 16-03.

  Thus, in the order terminal 16-03, the table number # 04 is set as the group table number in the group memory 43. Further, the group flag GF corresponding to the group table number # 04 is set to “1”. Similarly, in the order terminal 16-04, the table number # 03 is set in the group memory 43 as the group table number. Further, the group flag GF corresponding to the group table number # 03 is set to “1”. Thus, the table number # 03 and the table number # 04 are grouped together.

  Thereafter, the customer 03 and the customer 04 operate the order terminals 16-03 and 16-04, respectively, to input the number of people data and the order data. The input number data, order data, and total data are stored in the order memory 41.

  By the way, when the customer 03 wants to confirm the order contents of the customer 04, the customer 03 selects the group order confirmation service on the order terminal 16-03. Then, since the screen of the display 27d is switched to the group table result screen 70, the customer 03 touches the table image of the table number # 04 and further touches the confirmation button 72.

  Then, an order data collection command is wirelessly transmitted from the order terminal 16-03. The destination address of this command is the table number # 04. Accordingly, the collection command is received by the order terminal 16-04. As a result, the order data stored in the order memory 41 of the order terminal 16-04 is wirelessly transmitted to the order terminal 16-03 and displayed on the order confirmation screen 80 of the display 27d as shown in FIG.

  As described above, according to the present embodiment, when the group's customers are divided into a plurality of seats, the order contents of the members who have arrived at other seats can be easily grasped from their seats. Needless to say, it is impossible to confirm the contents ordered by customers other than the members of the group.

  Here, it is assumed that the customer 03 confirming the order confirmation screen 80 touches the comparison button 82. Then, as shown in FIG. 11, a list of unordered data that the customer 04 has ordered but the customer 03 has not ordered is displayed on the order confirmation screen 80. When ordering the unordered data, the customer 03 touches the order button 84. Then, additional order reception processing limited to unordered data is executed.

  As described above, according to the present embodiment, when a group of customers is divided into a plurality of passenger seats, it is possible to easily order additional menu items ordered by members who have arrived at other seats.

  Further, for example, when the customer 03 wants to know the payment amount of the entire group, the customer 03 selects the group accounting confirmation service at the order terminal 16-03. Then, a command for collecting the number of persons and the total data is wirelessly transmitted from the order terminal 16-03. The destination address of this command is the table number # 04. Accordingly, the collection command is received by the order terminal 16-04. As a result, the number data and total data stored in the order memory 41 of the order terminal 16-04 are wirelessly transmitted to the order terminal 16-03, and added to the number data and total data of the order terminal 16-03, respectively. .

  Accordingly, a group total screen 90 as shown in FIG. 12 is displayed on the display 27d of the order terminal 16-03. Therefore, the customer 03 can easily know that the total amount of the group is 50,800 yen, and the per capita discount amount is 5,080 yen.

  Here, when removing two of the ten persons from the payment, the customer 03 touches the minus (−) button 96 twice. Then, the group total screen 90 changes from the content of FIG. 12 to the content of FIG. Therefore, the customer 03 can easily know the discount amount of 6,350 yen when paying by 8 people.

The present invention is not limited to the above embodiment.
For example, in the embodiment, the order terminal 16 includes the request unit, but the order terminal 16 does not necessarily include the request unit. The grouping of the order terminals 16 may be performed by another method.

  In the above embodiment, commands (group request command, order data collection command, number / total data collection command, etc.) transmitted / received between the order terminals 16 are once received by the order management server 11. It does not necessarily have to go through the order management server 11. The radio base station 15 may relay a command transmitted / received between the order terminals 16. Alternatively, the order terminals 16 may transmit and receive by wireless communication without using the wireless base station 15.

  Moreover, in the said embodiment, although the table number of the table where the order terminal 16 is installed was specified as data which identify each order terminal 16, identification data is not limited to a table number. For example, a device-specific ID may be used.

  In the embodiment, a program for realizing the functions of the invention is recorded in advance in a program storage unit in the apparatus. However, the present invention is not limited to this, and a similar program may be downloaded from the network to the apparatus. Alternatively, a similar program recorded on the recording medium may be installed in the apparatus. The recording medium may be in any form as long as it can store a program such as a CD-ROM or a memory card and can be read by the apparatus. Further, the function obtained by installing or downloading the program may be realized in cooperation with an OS (operating system) in the apparatus.

In addition, although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.
Hereinafter, the invention described in the scope of claims of the present application will be appended.
[1] In an order receiving apparatus including at least an input unit, a display unit, a storage unit, a communication unit, and a control unit that controls each unit, the control unit receives normal order receiving means by receiving input from the input unit. Storing means for storing the order data of the product received by the normal order receiving means in the storage unit, and communication means for transmitting the order data stored in the storage unit to the server via the communication unit, The order data stored in the storage unit of the other order receiving device set in the same group among other order receiving devices connected via the communication unit is collected via the communication unit. An order that causes the display unit to display a screen representing the order status in the other order receiving device based on the order data collected from the other order receiving device by the collecting means Order receiving apparatus characterized by comprising a status display unit.
[2] Extraction means for extracting a product that exists in the order data collected from the other order receiving device but does not exist in the order data stored in the storage unit, and extracted by the extraction means The order receiving device according to the supplementary note [1], further comprising a shortage product display means for displaying product information on the display unit.
[3] The order receiving apparatus according to [2], further comprising a short order receiving unit that receives an order for the product extracted by the extracting unit.
[4] Calculation means for calculating total data of ordered products from the order data collected from the other order receiving device by the collection means and the order data stored in the storage unit; The order reception device according to any one of supplementary notes [1] to [3], further comprising: total display means for displaying the calculated total data on the display unit.
[5] Request means for requesting grouping to another order receiving apparatus connected via the communication unit, and the request for grouping from the other order receiving apparatus that requested grouping by the requesting means The order receiving device according to any one of [1] to [4], further comprising: setting means for setting that the other order receiving device is in the same group when there is.
[6] In a computer having at least an input unit, a display unit, a storage unit, and a communication unit, a function for receiving an order for a product by input from the input unit and order data for the product for which the order has been received are stored in the storage unit. A function, a function of transmitting the order data stored in the storage unit to the server via the communication unit, and another order receiving device connected via the communication unit, set to the same group Based on the function of collecting the order data stored in the storage unit of the other order receiving device via the communication unit and the order data collected from the other order receiving device, the other order The control program for implement | achieving the function to display the screen showing the order condition in a reception apparatus on the said display part.

  DESCRIPTION OF SYMBOLS 1 ... Self-order system, 11 ... Order management server, 15 ... Wireless base station, 16 ... Order terminal (order reception apparatus), 21 ... CPU, 26 ... Wireless circuit, 27 ... Touch panel, 41 ... Order memory, 43 ... Group memory .

Claims (6)

In an order receiving apparatus including at least an input unit, a display unit, a storage unit, a communication unit, and a control unit that controls each unit,
The controller is
A normal order receiving means for receiving an order for a product by input of the input unit;
Storage means for storing the order data of the product received by the normal order receiving means in the storage unit;
Communication means for transmitting the order data stored in the storage unit to the server via the communication unit;
The order data stored in the storage unit of the other order receiving device set in the same group among other order receiving devices connected via the communication unit is collected via the communication unit. Collecting means;
Based on the order data collected from the other order receiving device by the collecting means, order status display means for displaying a screen representing the order status at the other order receiving device on the display unit;
Extraction means for extracting products that are present in the order data collected from the other order receiving device but are not present in the order data stored in the storage unit;
Shortage product display means for displaying information on the product extracted by the extraction means on the display unit;
An order receiving apparatus characterized by comprising: Order receiving apparatus according to claim 1, characterized in that the missing order reception unit that receives an order for goods that have been extracted by the extraction means, and further comprising a. Calculating means for calculating total data of ordered products from the order data collected from the other order receiving device by the collecting means and the order data stored in the storage unit;
Total display means for displaying the total data calculated by the calculation means on the display unit;
Order receiving apparatus according to claim 1 or 2, wherein, further provided with the. Request means for requesting grouping to other order receiving devices connected via the communication unit;
When there is a request for grouping from the other order receiving device that requested grouping by the requesting unit, setting means for setting the other order receiving device to be in the same group;
Order receiving apparatus according to any one of claims 1 to 3, wherein, further provided with the.   In an order receiving apparatus including at least an input unit, a display unit, a storage unit, a communication unit, and a control unit that controls each unit,
  The controller is
  A normal order receiving means for receiving an order for a product by input of the input unit;
  Storage means for storing the order data of the product received by the normal order receiving means in the storage unit;
  Communication means for transmitting the order data stored in the storage unit to the server via the communication unit;
  The order data stored in the storage unit of the other order receiving device set in the same group among other order receiving devices connected via the communication unit is collected via the communication unit. Collecting means;
  Extraction means for extracting products that are present in the order data collected from the other order receiving device but are not present in the order data stored in the storage unit;
  Shortage product display means for displaying information on the product extracted by the extraction means on the display unit;
An order receiving apparatus characterized by comprising: In a computer having at least an input unit, a display unit, a storage unit and a communication unit,
A function of accepting an order for a product by input of the input unit;
A function of storing the order data of a product for which an order has been received in the storage unit;
A function of transmitting the order data stored in the storage unit to the server via the communication unit;
The order data stored in the storage unit of the other order receiving device set in the same group among other order receiving devices connected via the communication unit is collected via the communication unit. Function and
Based on the order data collected from the other order receiving device, a function for causing the display unit to display a screen representing an order status in the other order receiving device;
A function of extracting products that are present in the order data collected from the other order receiving device but are not present in the order data stored in the storage unit;
A function of displaying information on the extracted product on the display unit;
Control program to realize.

Images