JP2017091116A - Reservation check-in method and reservation check-in system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To suggest a reservation check-in method and system capable of relieving material costs and labor loads of check-in procedures while securing safety and hygiene for use of rooms for accommodation.SOLUTION: When a user reserves a lodging room, a reservation management server transmits a reservation code to a mobile communication device of the user or other scheduled lodger, etc., and simultaneously holds reservation information including the reservation code, a lodging procedure place code (a) controlling the lodging room, and a scheduled check-in date. When the user or other scheduled lodger transmits a lodging procedure place code (b) provided for every lodging procedure place and the reservation code from the mobile communication device to the reservation management server on the scheduled check-in date, the server transmits unlocking/locking authority data of an electronic lock of the lodging room to the mobile communication device when the lodging procedure place code (a) and the scheduled check-in date included in the reservation information to be identified by the received reservation code match to the received lodging procedure place code (b) and a received date.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a method and system for reservation reception and check-in procedures for use of a guest room, and more particularly, reservation work and check-in while ensuring safety and hygiene for use of a guest room. The present invention relates to a reservation check-in method and system for reducing physical costs and labor burden of business.

  In recent years, many empty rooms have been generated in various places in Japan due to the declining birthrate and aging population, etc., and there is a demand for measures to make effective use of these. As one of the measures, it is considered to use vacant rooms as accommodation facilities, but vacant rooms have various forms such as detached houses and apartments, and are scattered over a wide area. Because there are many cases, the management method that installs a dedicated front counter and accommodation procedure office, as in general hotels and inns, is not profitable in terms of both physical and human costs, and commercialization is difficult. It is.

Therefore, the present inventor has the reception of reservations for vacant rooms, and the transfer and management of vacant room keys shared by convenience stores, supermarkets or rental car dealers in the area where vacant rooms exist. To that end, we sought a way to reduce the labor burden and physical costs of front work.
For example, there are a system for automating a reservation reception operation using the Internet, and a system for attaching an electronic lock to an empty room so that a key exchange and a management operation at the time of check-in and check-out are unnecessary.

  As a prior art of such a system, Patent Document 1 discloses a system for accepting a reservation for a guest room of a hotel on the Internet and transmitting a password for releasing the numeric keypad lock of the guest room to the guest upon reception of the reservation. Is described. According to this system, the guest can use the guest room from the reservation of the guest room to the check-in and check-out without meeting the hotel employee.

However, in such a system in which the guest does not meet the hotel employee at all, there is a problem in terms of safety and hygiene because it is impossible to grasp the state of the guest.
For example, if a guest has a large amount of combustible material, a fire or explosion may occur, and if the guest is taking illegal drugs, hallucinations may occur. Risk of injury. Furthermore, if the guest is suffering from an infectious disease, there is a risk of transmission to other guests, but in the system where the guest does not meet the employee at all as described above, the guest's condition is grasped. Therefore, it is difficult to prevent troubles that impair these safety and hygiene.

Patent Document 2 describes a system that can easily complete a check-in procedure in a hotel or the like. According to this system, since a check-in procedure for using the hotel is necessary, the guest does not meet the employee at all.
However, in the system described in Patent Document 2, it is necessary to install a dedicated device for automatically performing the check-in procedure at the front of the hotel, and there is a problem that the physical cost increases.

  As mentioned above, while ensuring the safety and hygiene of the use of vacant rooms that can be used as accommodation facilities, the physical costs and labor burdens of reservation reception and check-in operations are reduced. There was no technology that could be done.

JP 2013-54472 A JP 2008-146287 A

  Therefore, the present invention provides a reservation check-in method that can significantly reduce the physical cost and labor burden of reservation reception work and check-in work while ensuring safety and hygiene for the use of the accommodation room. And providing a system.

The above problems have been solved by the following means.
[1] A step of accepting a reservation for use of an accommodation room from a user terminal;
Issuing a reservation code for each reservation and transmitting it to one or more of the portable communication devices held by the user terminal or the user or another prospective person;
Holding the reservation information including the reservation code, the accommodation procedure code (a) of the accommodation procedure office having jurisdiction over the accommodation room, and the scheduled check-in date;
Receiving from the portable communication device the accommodation procedure code (b) and the reservation code provided for each accommodation procedure entered into the portable communication device;
At least when the accommodation procedure code (a) and the scheduled check-in date included in the reservation information identified by the received reservation code match the received accommodation procedure code (b) and the received date And a step of issuing opening / closing authority data of the electronic lock attached to the door of the accommodation room based on the reservation information, and transmitting and holding the data to the portable communication device.

[2] The reservation check-in method according to [1], wherein the portable communication device owned by the user is also used as a user terminal.

[3] The reservation according to [1] or [2], wherein the accommodation procedure code (b) formed by the two-dimensional bar code is input using the photographing reading means of the portable communication device. Check-in method.

[4] An accommodation room provided with a door with an electronic lock, a reservation management server for managing the reservation of use of the accommodation room, a user terminal, and a portable communication device held by the user or another prospective guest A wide area communication network connecting the reservation management server, the user terminal and the portable communication device,
The reservation management server includes a control device and a storage device,
The control device receives a reservation for use of the accommodation room from the user terminal, and issues a reservation code for each reservation and transmits the reservation code to one or more of the user terminal or the portable communication device. And means for
The storage device comprises means for holding reservation information including the reservation code, an accommodation procedure office code (a) of an accommodation procedure office having jurisdiction over the accommodation room for the reservation, and a scheduled check-in date,
The portable communication device includes a means for inputting the accommodation procedure code (b) and the reservation code provided for each accommodation procedure, and a means for transmitting them to the control device. Means for holding opening / closing authority data; and means for unlocking and locking the electronic lock using the opening / closing authority data;
Furthermore, the control device has received at least the accommodation procedure code (a) and the scheduled check-in date included in the reservation information held in the storage device identified by the reservation code received from the portable communication device A means for issuing the opening / closing authority data of the electronic lock based on the reservation information and transmitting it to the portable communication device when the accommodation procedure code (b) and the date of reception coincide with each other. Reservation check-in system.

[5] The reservation check-in system according to [4], wherein the mobile communication device owned by the user is also used as a user terminal.

[6] The accommodation procedure code (b) is formed by a two-dimensional bar code, and the means for inputting the accommodation procedure code (b) to the portable communication device is a photographing reading means. The reservation check-in system according to [4] or [5] above.

  According to the reservation check-in method according to the above [1] or the reservation check-in system according to the above [4] in the present invention, reservation information, opening / closing authority data of the electronic lock of the accommodation room, etc. Can be collectively managed by the reservation management server. Therefore, it is not necessary to manage each accommodation procedure separately, so that physical costs and labor burdens can be reduced, and security measures for preventing leakage of member personal information can be easily taken.

  In addition, since the check-in procedure is performed by a portable communication device owned by the user or another prospective guest, it is not necessary to install a dedicated device for the check-in procedure at the accommodation procedure office. Therefore, physical costs such as equipment costs can be reduced, and it is not necessary to secure a space for installing a dedicated device.

  Furthermore, in order for the user or another prospective guest to hold the electronic lock on the electronic lock of the door necessary for the user or other prospective person to enter or exit the accommodation room, the user or other prospective guest's portable communication device will retain the accommodation procedure. There is no need to keep a room key in place. Therefore, the risk of key loss or theft can be reduced, and the labor burden on the staff of the accommodation procedure office can be reduced.

  In addition, the user or another prospective guest may obtain the accommodation procedure code that is provided at the accommodation procedure office that has jurisdiction over the accommodation room in order to obtain the opening / closing authority data of the electronic lock of the accommodation room. Since it must be input to the portable communication device and transmitted to the reservation management server, it is necessary to visit the accommodation procedure office on the scheduled check-in date and perform the check-in procedure.

  Therefore, the staff of the accommodation procedure office will let the user or other prospective guest who has visited the check-in procedure fill out the necessary information on the guest card in front of you, and the behavior and health of the user etc. The state can be observed. Therefore, by refusing the provision of the accommodation room to the user or the like as necessary, it is possible to prevent the occurrence of troubles that impair safety and hygiene.

  As described above, according to the present invention, during the check-in procedure, the physical cost and labor burden can be significantly reduced while ensuring safety and hygiene equivalent to those of general hotels and inns. For example, convenience stores Even when a store chain or a rental car chain is used as an accommodation procedure office, there is almost no increase in physical costs and labor burden due to the check-in procedure. Can be achieved.

  According to the reservation check-in method described in [2] or the reservation check-in system described in [5] in the present invention, the user terminal is not required by having the portable communication device also serve as the user terminal. Also, it is convenient that the reservation code received in the portable communication device is held in the portable communication device as it is, so that the reservation code can be easily called and used during the check-in procedure.

  According to the reservation check-in method described in [3] in the present invention or the reservation check-in system described in [6] above, the user or another prospective guest carries the accommodation procedure code (b). When inputting into the communication device, the accommodation procedure code (b) formed by the two-dimensional barcode may be input using the photographing reading means of the portable communication device, which is simple and reduces the occurrence of input mistakes. be able to.

1 is an overall explanatory diagram of a reservation check-in system according to an embodiment of the present invention. It is structure explanatory drawing of a portable communication apparatus. It is a flowchart of a member registration process. It is a flowchart of the reception process of an accommodation reservation. It is a flowchart of a check-in procedure process.

  An embodiment of a reservation check-in system and reservation check-in method for an accommodation room according to the present invention will be described. Note that the present invention is not limited to such an embodiment.

FIG. 1 is an overall explanatory diagram of a reservation check-in system for an accommodation room according to this embodiment.
In the reservation check-in system A for accommodation rooms according to the present embodiment, a user uses a user terminal 1 having a wide-area communication means such as a personal computer, a tablet, a smartphone or a mobile phone, and uses a wide area such as the Internet or a digital mobile phone network The reservation management server 2 is accessed via the communication network W to make a reservation application for use of the accommodation room 5.

The reservation management server 2 includes a control device 21 that performs reservation acceptance processing, check-in procedure processing, and the like, and a storage device 22 that stores various types of information such as accommodation room information and reservation information and programs for performing various types of processing. It has.
In addition, the accommodation room 5 is not only a general hotel room or a detached condominium, but if it is possible to stay or temporarily stay and can be locked and managed, it can be used for apartment buildings such as apartments and apartments. It includes all vacant real estate such as residential parts, vacant tenants in buildings, and detached houses and stores.

  A user who wishes to make a reservation accesses the control device 21 of the reservation management server 2 from the website (homepage) of the reservation check-in system A using the user terminal 1, and displays a member registration screen on the user terminal 1. Display and enter necessary information to register as a member.

  Next, an accommodation reservation screen is displayed on the user terminal 1 and necessary items are entered to make a reservation for use of the accommodation room 5. The accommodation room table 221 of the storage device 22 connected to the control device 21 holds the data of the accommodation room 5 registered in advance, and the control device 21 can input the conditions input by the user, for example, a desired one. The matching room 5 is searched according to the conditions such as the type of room to be checked, the scheduled check-in date and the number of people, and a list of rooms that can be reserved is issued and transmitted to the user.

When the user selects and reserves the accommodation room 5 he / she likes using the user terminal 1, the control device 21 issues a reservation code 11 represented by a character string or the like for each reservation, and the user terminal 1, It is transmitted to one or two or more of the portable communication devices 4 held by the user or the portable communication devices 4 held by the prospective overnight stayer other than the user. In addition, the reservation table 222 of the storage device 22 includes the reservation code, the accommodation room code represented by a character string for identifying the reserved accommodation room 5, and the accommodation procedure office 3 having jurisdiction over the accommodation room. Reservation information including the accommodation procedure code and check-in date is stored.
Furthermore, the user can pay the accommodation fee by a method such as credit card settlement when making the reservation application. In addition, if the payment of the accommodation fee is an indispensable condition for completing the reservation, it is not necessary to collect the accommodation fee at the accommodation procedure office 3 at the time of the check-in procedure, which will be described later. This is preferable.

The decoy and the transmission destination of the reservation code 11 from the control device 21 are one or more of the portable communication devices 4 held by the user terminal 1 or the user or another prospective guest.
When the mobile communication device 4 to be used at a later check-in date is not determined at the time of reservation application, the reservation code 11 may be sent only to the user terminal 1. When the mobile communication device 4 to be used is decided, the mobile communication device 4 receives the reservation code 11 by designating the transmission destination of the reservation code 11 to the mobile communication device 4, and then the mobile communication device 4 This is convenient because the reservation code 11 can be easily called and used during the check-in procedure described later.

In addition, the user can designate not only the portable communication device 4 owned by the user but also the portable communication device 4 of another prospective guest as the recipient of the reservation code 11. This is to cope with a case where the user who reserves accommodation and the person who plans to stay are different.
Furthermore, if both the user terminal 1 and the portable communication device 4 are designated as the transmission destination of the reservation code 11, the two received reservation codes 11 serve as backups for each other. For example, until the scheduled check-in date In the meantime, it is possible to prepare for an unforeseen situation such as the stored reservation code 11 disappearing due to a failure of either the user terminal 1 or the portable communication device 4.

  Note that the mobile communication device 4 owned by the user can also serve as the user terminal 1. In that case, the user terminal 1 is unnecessary, and if the reservation code 11 received by the portable communication device 4 is held in the portable communication device 4 as it is, it can be called and used during the check-in procedure. Good.

  Next, the user or another prospective guest visits the accommodation procedure office 3 having jurisdiction over the accommodation room 5 scheduled to stay on the scheduled check-in date and performs a check-in procedure. The accommodation procedure office 3 operates as a front of an accommodation facility such as a general hotel, but differs from the front of a general accommodation facility in that the key of the accommodation room 5 is not handed to the user.

The accommodation procedure office 3 may be set up as a dedicated office, but by entrusting the accommodation management business to a convenience store or supermarket store in the vicinity of the accommodation room 5, or a rental car dealer's store, etc. It can be made to function as the accommodation procedure office 3.
In this way, by using a store in another industry as the accommodation procedure office 3, it is possible to reduce physical and human costs such as equipment costs and personnel costs compared to the case where the accommodation procedure office 3 is newly established. For example, at a convenience store that also serves as the accommodation procedure office 3, a user can purchase goods necessary for accommodation during the check-in procedure, and at a rental car store that also serves as the accommodation procedure office 3 It is possible to improve convenience for the user, such as by renting a car to be used for sightseeing during the procedure.

As a check-in procedure at the accommodation procedure office 3, first, a user or another person who plans to stay is a portable communication device 4 equipped with a wide-area communication means and a short-range communication means such as a smartphone, a tablet, or a mobile phone that the user or other person intends to stay. Then, the accommodation procedure code 32 provided in the accommodation procedure 3 is input.
The accommodation procedure code 32 is a code issued for each accommodation procedure so that the accommodation procedure 3 can be identified. The mode may be a character string such as a general alphanumeric character, but it is two-dimensional. It is preferable that the user can easily input using the photographing reading unit of the portable communication device 4 such as a barcode because input errors can be reduced.
If the accommodation procedure code is a character string, the user may perform tapping input using the key screen of the portable communication device 4.

  The accommodation management code 32 may be posted on a small board (plate material) or the like, and the board may be appropriately presented to a user who performs the check-in procedure. Then, the accommodation procedure office 3 only needs to install one inexpensive board for the check-in procedure of the user, etc., and it is not necessary to install an expensive check-in dedicated device etc., reducing the equipment cost can do.

Such accommodation procedure code 32 is provided only in the applicable accommodation procedure office 3 and unless the user or other prospective accommodation person stops by the accommodation procedure office 3, the accommodation procedure office code 32 is stored in the portable communication device 4. 32 must not be entered. By doing so, in the accommodation procedure office 3, the check-in procedure can be made to the user or another prospective guest in front of the employee, and the behavior and health status of the person are visually observed and confirmed. be able to. Therefore, the provision of the accommodation room 5 to the person can be refused as necessary, so that it is possible to prevent troubles in safety and hygiene.
In addition, if a security camera is installed in the accommodation procedure office 3 to observe users or other prospective guests, remote observation or recording may be performed instead of or in addition to visual observation by employees. Is preferable.

  Next, the user uses the wide area communication means of the portable communication device 4 to transmit the accommodation procedure code 32 input to the portable communication device 4 and the reservation code 11 issued when the reservation application is made, to the Internet or The data is transmitted to the control device 21 of the reservation management server 2 via the wide area communication network W such as a digital cellular phone network.

Here, as a method of transmitting the accommodation procedure place code 32 and the reservation code 11 from the portable communication device 4 to the control device 21, for example, the control device 21 is accessed from the website of the reservation check-in system A, and the portable communication device The check-in procedure screen may be displayed at 4, and the accommodation procedure code 32 and the reservation code 11 may be input and transmitted in accordance with the instructions on the screen.
Further, when the reservation code 11 is received in advance by the portable communication device 4, for example, by tapping the display for the link to the website of the reservation check-in system A attached to the received mail, the above-mentioned It is desirable to display the check-in procedure screen and to automatically input the reservation code 11. This is convenient because the user can save the trouble of inputting the reservation code 11 into the portable communication device 4.

Next, when the control device 21 receives the accommodation procedure code 32 and the reservation code 11 transmitted from the portable communication device 4 of the user or another prospective guest, the control device 21 is held in the reservation table 222 of the storage device 22. Check consistency with reservation information.
The confirmation is that at least the accommodation procedure code and the scheduled check-in date included in the reservation information identified by the received reservation code 11 in the reservation information held in the reservation table 222 are received. It must match the procedural code 32 and the date of receipt. If these items match, the user who has the reservation code 11 or another person who plans to stay will drop in at the accommodation facility 3 that has jurisdiction over the accommodation room 5 scheduled for check-in. This is because it is clear that the check-in procedure is being performed at the venue.

And when consistency is confirmed, the control apparatus 21 issues the opening / closing authority data of the electronic lock 52 installed in the door 51 of the accommodation room 5, and the portable communication device 4 of a user or another prospective accommodation person is provided. Send to and hold.
The opening / closing authority data of the electronic lock 52 is electronic key information necessary for unlocking and locking when a user or the like enters or leaves the accommodation room 5, and is controlled by the control device 21 of the reservation management server 2. An expiration date is set for each check-in procedure based on the reservation information.

  Further, the transmission destination of the opening / closing authority data of the electronic lock 52 from the control device 21 is not limited to one of the mobile communication devices 4 held by the user or another prospective person, and may be a plurality of devices. . If it does so, it will become possible to use the room for accommodation by several persons.

After confirming that the portable communication device 4 has received the opening / closing authority data of the electronic lock 52, the user or the like fills in the necessary information on the guest slip as necessary, and the guest of the accommodation procedure office 3 Upon receiving instructions on how to use the room 5, the check-in procedure is completed.
In addition, when the user has not paid the accommodation fee at the time of the application for the accommodation reservation, the user may be able to make the payment at the check-in procedure at the accommodation procedure office 3.

In addition, the accommodation procedure office 3 is provided with a management terminal 31 having a wide-area communication means such as a personal computer or an electronic register, and reservation management is performed at any time via a wide-area communication network W such as the Internet or a telephone line. The control device 21 of the server 2 can be accessed. Thereby, the employee of the accommodation procedure office 3 can confirm the reservation status of the accommodation room 5 under the jurisdiction of the accommodation procedure office 3 as well as information on the attributes of the user who made the accommodation reservation, You can also check whether or not you have paid for the accommodation fee at the time of application.
In addition, when the accommodation fee is received from the user or the like during the check-in procedure, the accommodation fee receipt information must be transmitted from the management terminal 31 to the control device 21 and received by the control device 21. For example, the opening / closing authority data of the electronic lock 52 may not be transmitted to the portable communication device 4.

After completing the check-in procedure at the accommodation procedure office 3, the user or another prospective person operates the portable communication device 4 at a place close to a predetermined distance from the door 51 of the accommodation room 5, and closes the distance. Unlocking can be performed by transmitting an unlocking instruction based on opening / closing authority data to the electronic lock 52 of the door 51 by the communication means. Further, when the user or the like goes out during the staying period, it can be locked by operating the portable communication device 4 and transmitting a locking instruction to the electronic lock 52 of the door 51.
When the reserved stay period has elapsed, the opening / closing authority data issued to the user or another prospective guest is automatically invalidated so that the electronic lock 52 cannot be unlocked or locked thereafter. Become.

Here, as short-range communication between the portable communication device 4 and the electronic lock 52, Bluetooth (registered trademark) or Wi-Fi (registered trademark) capable of wireless communication over a distance of several meters to a few dozen meters is possible. ) Etc. can be used.
The electronic lock is not limited to a mechanism in which a lock opening / closing mechanism and a mechanism for driving the opening / closing mechanism are integrated in advance, and a mechanism for driving the opening / closing mechanism may be installed later.

In the reservation check-in system A of the present embodiment, information necessary for system operation is held in the storage device 22 of the reservation management server 2 and managed collectively.
Various types of information are stored in the storage device 22 for each table corresponding to each usage scene. For example, the accommodation room table 221 includes the location area of the accommodation room, the code of the accommodation procedure office having jurisdiction over the accommodation room, the accommodation room code, the number of people who can stay, the type of room such as Japanese or Western style, Information such as accommodation charges is retained.

  The reservation table 222 includes a reservation code issued for each accepted accommodation reservation, a member code issued for each member, a check-in date indicating a check-in date, a check-out date indicating a check-out date, Reservation information such as accommodation procedure code and accommodation room code is retained.

Further, the member table 223 includes information such as the member's credit card number and the expiration date of the credit card, if necessary, together with the member's code, name, address, telephone number, user terminal and e-mail address of the portable communication device. Retained.
The opening / closing authority management table 224 holds information such as the opening / closing authority data of the electronic lock issued for each check-in procedure, the use start date and time when the opening / closing authority becomes valid, and the validity period of the opening / closing authority.

  As described above, in the reservation check-in system A according to the present embodiment, various types of information can be collectively managed by one reservation management server 2. There is an advantage that it is easy to take security measures for preventing leakage of personal information of members and the like.

  In the reservation check-in system A, the reservation management server 2 may be installed in the head office or the head office of the accommodation facility operator or the real estate management operator that manages the accommodation room 5. In addition, when a convenience store chain or a rental car chain that has multiple stores is introduced, the reservation management server 2 may be installed at the head office or the head office of these chains. In this case, since each store of the chain is the accommodation procedure office 3 and the management terminal 31 can use an existing personal computer or electronic register at each store, the equipment cost for introducing the reservation system A Can be kept low.

  In addition, the accommodation room 5 and the accommodation procedure place 3 having jurisdiction over it do not have to have a one-to-one correspondence, and a plurality of accommodation procedure places 3 in the vicinity of one accommodation room 5 have jurisdiction. You may make it do. In this way, a user of the accommodation room 5 can conveniently perform the check-in procedure by selecting the accommodation procedure facility 3 that is most convenient for him / her from a plurality of accommodation procedure sites 3. For example, it is convenient for a user who travels to the accommodation room 5 by train if the accommodation procedure place 3 is in front of the station, and for a user who travels by car, there is a parking lot at the accommodation procedure place 3. This is because convenience is high.

FIG. 2 is an explanatory diagram of the structure of the portable communication device 4 used by the user.
The mobile communication device 4 is a “smart phone” that is generally sold, the display unit 41 is a part that displays information such as the transmitted menu screen and search results, and the user can also register for membership registration and accommodation reservations. This is the part that displays the key screen for entering necessary information.
The control unit 42 is a device that controls each device of the portable communication device 4 such as program execution and communication processing, and the storage unit 43 includes opening / closing authority data 32 for using the accommodation room 5 and an electronic lock. Holds software to send unlocking / locking instructions to the computer.

The photographing unit 44 is a camera for reading and inputting the accommodation procedure office code 32 by photographing.
The wide-area wireless communication unit 45 is a device for transmitting and receiving radio waves and connecting to a wide-area communication network W such as the Internet and a digital cellular phone network. The short-range wireless communication unit 46 transmits and receives radio waves and infrared rays. And it is an apparatus for performing communication with the electronic lock 52 attached to the door 51 of the accommodation room 5.
The portable communication device 4 having such a function can be used also as the user terminal 1.

FIG. 3 is a flowchart of member registration processing that is performed when the reservation check-in system A is first used.
First, the user connects to the control device 21 from the user terminal 1 and displays a member registration screen (step 301). Next, the user inputs and transmits necessary information on the screen (step 302). Then, when the user approves the registration confirmation content displayed on the user terminal 1 (step 303), a membership code is issued by the control device 21 and transmitted to the user terminal 1, and the member information is stored in the storage device 22. Is added to the member table 223 (step 304), and the process is terminated.

FIG. 4 is a flowchart of the accommodation reservation reception process.
First, after performing member authentication, a reservation screen is displayed on the user terminal 1 (step 401). Then, the user inputs conditions for the room search (area, scheduled check-in date, scheduled check-out date, budget, number of people, etc.) and transmits them to the control device 21 (step 402). Then, the control device 21 accesses the storage device 22 and searches for the accommodation room 5 that matches the received condition (step 403).

  It is determined whether there is a room for accommodation that matches the conditions (step 404). If there is no room, the process proceeds to step 405, and the message “The property you are looking for is not found” is displayed on the user terminal 1. To finish the process. On the other hand, if there is a room that meets the conditions in step 404, the process proceeds to step 406 to display a list of empty rooms on the user terminal 1.

  The user selects a favorite vacant room and sends it to the control device 21 (step 407). As a result, a reservation confirmation screen is displayed on the user terminal 1, and when the user approves the reservation (step 408), the reservation code 11 is issued by the control device 21, and the user is further in accordance with the user's designation. It is transmitted to either one or both of the terminal 1 and the portable communication device 4. In addition, the reservation information is held in the reservation table 222 of the storage device 22 and, if necessary, is transmitted to the management terminal 31 of the accommodation procedure office 3 that has jurisdiction over the reserved accommodation room 5 (step 409). ) The process ends.

  If the user wishes to pay the accommodation fee at the time of booking application, after completing the above accommodation reservation, the user terminal 1 displays the accommodation fee payment procedure screen, and credit card settlement You can pay by such methods.

FIG. 5 is a flowchart of the check-in procedure process.
The user or another prospective guest first stops at the accommodation procedure office 3 on the scheduled check-in date, accesses the control device 21 with the portable communication device 4 owned by the user, and displays the check-in procedure screen. (Step 501).

Next, the user photographs and reads the accommodation procedure office code (two-dimensional barcode) 32 provided in the accommodation procedure office 3 using the imaging reading means of the portable communication device 4, and the check-in procedure screen is displayed. Enter at the specified location.
In addition, the reservation code 11 issued when the reservation application is made is input to the designated place on the check-in procedure screen. The reservation code 11 is a character string transmitted from the control device 21 to the user terminal 1 or the portable communication device 4 at the time of reservation application.
When the user or another prospective guest has received and held the reservation code 11 with the portable communication device 4, a display for a link to the website of the reservation check-in system A attached to the received mail By tapping, the above check-in procedure screen is displayed and the reservation code 11 is automatically input. Further, the user or the like may input the reservation code 11 by a method such as pasting the reservation code 11 at a designated location on the check-in procedure screen. Alternatively, when the reservation code 11 is received and held by the user terminal 1, the user or the like may perform tapping input using a key screen at a designated location on the check-in procedure screen (step 502). .

Next, the user or another prospective guest transmits the accommodation procedure code 32 and the reservation code 11 input to the portable communication device 4 to the control device 21 by the wide area communication means of the portable communication device 4 (step 503). ).
Upon receiving the accommodation procedure code 32 and the reservation code 11 from the portable communication device 4, the control device 21 confirms the consistency with the reservation information held in the reservation table 222 of the storage device 22 (step 504).

  The control apparatus 21 receives the accommodation procedure in which the accommodation procedure code and the scheduled check-in date included in the reservation information identified by the received reservation code 11 among the reservation information held in the reservation table 222 are received. It is determined whether the location code 32 and the reception date match (step 505). If they do not match, the process proceeds to step 506, an error is displayed on the portable communication device 4, and the process ends.

  On the other hand, if they match, the control device 21 obtains opening / closing authority data necessary for unlocking / locking the electronic lock 52 attached to the door 51 of the accommodation room 5 based on the reservation information. It is issued and transmitted to the portable communication device 4 designated by the user or another prospective guest (step 507), and the process is terminated.

  The reservation check-in method and the reservation check-in system of the present invention are used when it is desired to easily make reservations and check-in procedures for an accommodation room while ensuring safety and hygiene for the use of the accommodation room. Is.

A ・ ・ Reservation check-in system for accommodation room W ・ ・ Wide area communication network 1 ・ ・ User terminal 11 ・ ・ Reservation code 2 ・ ・ Reservation management server 21 ・ ・ Control device 22 ・ ・ Storage device 221 ・ ・ Room for accommodation Table 222 ·· Reservation table 223 ·· Membership table 224 ·· Opening / closing authority management table 3 ·· Accommodation procedure office 31 ·· Management terminal 32 ·· Accommodation procedure code 4 ·· Portable communication device 5 ·· Accommodation room 51 ..Doors 52

Claims (6)

Receiving a reservation for use of the accommodation room from the user terminal; and
Issuing a reservation code for each reservation and transmitting it to one or more of the portable communication devices held by the user terminal or the user or another prospective person;
Holding the reservation information including the reservation code, the accommodation procedure code (a) of the accommodation procedure office having jurisdiction over the accommodation room, and the scheduled check-in date;
Receiving from the portable communication device the accommodation procedure code (b) and the reservation code provided for each accommodation procedure entered into the portable communication device;
At least when the accommodation procedure code (a) and the scheduled check-in date included in the reservation information identified by the received reservation code match the received accommodation procedure code (b) and the received date And a step of issuing opening / closing authority data of the electronic lock attached to the door of the accommodation room based on the reservation information, and transmitting and holding the data to the portable communication device.   The reservation check-in method according to claim 1, wherein a portable communication device owned by a user is also used as a user terminal.   The reservation check-in method according to claim 1 or 2, wherein the accommodation procedure code (b) formed by the two-dimensional bar code is input by using the photographing reading means of the portable communication device. Accommodation room with electronic lock door, reservation management server for managing reservation of use of the accommodation room, user terminal, portable communication device held by the user or other prospective person, and the reservation Including a management server, a user terminal and a wide area communication network connecting the portable communication devices,
The reservation management server includes a control device and a storage device,
The control device receives a reservation for use of the accommodation room from the user terminal, and issues a reservation code for each reservation and transmits the reservation code to one or more of the user terminal or the portable communication device. And means for
The storage device comprises means for holding reservation information including the reservation code, an accommodation procedure office code (a) of an accommodation procedure office having jurisdiction over the room for reservation, and a scheduled check-in date,
The portable communication device includes a means for inputting the accommodation procedure code (b) and the reservation code provided for each accommodation procedure, and a means for transmitting them to the control device. Means for holding opening / closing authority data; and means for unlocking and locking the electronic lock using the opening / closing authority data;
Furthermore, the control device has received at least the accommodation procedure code (a) and the scheduled check-in date included in the reservation information held in the storage device identified by the reservation code received from the portable communication device A means for issuing the opening / closing authority data of the electronic lock based on the reservation information and transmitting it to the portable communication device when the accommodation procedure code (b) and the date of reception coincide with each other. Reservation check-in system.   The reservation check-in system according to claim 4, wherein a portable communication device owned by a user is also used as a user terminal. 5. The accommodation procedure office code (b) is formed by a two-dimensional bar code, and the means for inputting the accommodation procedure office code (b) to the portable communication device is a photographing reading means. Or the reservation check-in system of Claim 5.

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