JP2017004488A - Electronic ticket management device and electronic ticket management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an electronic ticket management device and an electronic ticket management method capable managing track records such as the use history or use trend of an electronic ticket.SOLUTION: A device 1 as a component of an electronic ticket management system is mainly composed of a sales channel, a reservation sales system and a ticket issue/deletion system and has a ticket information database storing information (electronic ticket information) including record information indicating the content and the like of an electronic ticket or use history of the electronic ticket. Electronic ticket information means a collection of information necessary for displaying a ticket which is usable on a screen of a user's information terminal at a contracted facility such as a facility or a shop. Various kinds of data constructing the electronic ticket information is read by a CPU in a state in which the data are associated with each other and distributed to a ticket display unit.SELECTED DRAWING: Figure 5

Description

  The present invention relates to an electronic ticket management apparatus and an electronic ticket management method for managing an electronic ticket usage history.

2. Description of the Related Art Conventionally, systems that distribute electronic tickets from a server managed by a system administrator to an information terminal carried by a user via a communication network such as the Internet are known (for example, Patent Documents 1 and 2). .
As types of electronic tickets, for example, products or services discount tickets, coupon tickets, special coupon tickets, exchange tickets, admission tickets, boarding tickets, boarding tickets, and the like are known. In particular, there are many paid tourism facilities in the tourism and leisure-related markets, and the size of the market is large, including admission fees and entertainment expenses, as well as products and services derived from them. Therefore, it is beneficial to introduce the electronic ticket as described above into a market related to tourism and leisure.

In a business model using such an electronic ticket system, the user responds to the electronic ticket by presenting the electronic ticket received at his / her information terminal to a store or facility staff such as a restaurant or an accommodation facility. You can receive certain services.
For example, when a user displays an image of an electronic ticket on the display of his / her information terminal and presents the information terminal to a staff of a store or facility, the staff of the store or facility displays the image of the presented electronic ticket. There is a method of providing services according to the visual recognition.
In addition, by installing a dedicated reader terminal for reading electronic tickets in the store or facility in advance, the user can display the image of the electronic ticket on the display of his / her information terminal, and the information terminal can be used as a staff member of the store or facility. When presenting, there is a method in which a staff member of a store or facility reads an image of the presented electronic ticket with a reader terminal and provides a service corresponding thereto. At this time, whether the reader terminal can use the electronic ticket by analyzing the electronic ticket data stored in the user's information terminal and performing mutual communication with a management server connected via a communication line such as the Internet. It is also possible to check whether or not the electronic ticket usage history is managed by a management server.

JP2013-020599A JP 2008-269624 A

However, in the conventional electronic ticket system, it is not possible to easily and efficiently perform a series of operations related to electronic ticket registration, issuance, consumption, and performance sharing.
For example, in an electronic ticket usage method in which an image is simply displayed on the display of the user's information terminal, it is not possible to manage on the server the consumption when using the electronic ticket and the usage history of the electronic ticket. For this reason, the user can use one electronic ticket as many times as possible, or can manage the usage history and usage trends of electronic tickets and divert them to marketing related to product sales and service provision. Have difficulty.
On the other hand, when a dedicated reader terminal for reading an electronic ticket is installed in each store and the usage status of the electronic ticket is managed on the server, the cost for introducing the reader terminal into each store, There is a problem in that it costs money to educate the staff in charge of well-training how to operate the leader terminal. In particular, the reader terminal itself needs to have a communication means, and it is necessary to secure a power source and maintain a communication environment in each store. In addition, when using the electronic ticket, a troublesome process such as a staff member of each store having to operate the reader terminal occurs. For this reason, it is not easy to manage records such as usage history and usage trends of electronic tickets.

Also, in the conventional electronic ticket system, those who are not familiar with the operation of the information terminal often cannot easily use the electronic ticket. Also, for those who are accustomed to tearing and stamping on conventional paper tickets, electronic tickets are displayed on the information terminal even if the ticket application or purchase is made on a website via a communication network such as the Internet. In many cases, it is more secure to use a purchased electronic ticket issued on a paper medium. For this reason, depending on the age group, gender, IT proficiency level, etc., the use of electronic tickets may not be widely used, and the sales promotion effect may be reduced.
Especially for tourism-related tickets, compared to live concerts and various sports tournaments and games, there are still special circumstances in which tickets for paper media are still used. There are many unsuitable stores and facilities, and there is a problem that it is difficult to expand the member stores and contract facilities (hereinafter simply referred to as contract facilities) as suppliers. In addition, in the case of electronic tickets, the sales channel is limited compared to paper tickets, so there is also a problem that contract facilities are not easily expanded.

Thus, in the conventional electronic ticket system, there are many factors that hinder the spread of electronic tickets. As a result, especially in the market related to tourism and leisure, there are still many cases of relying on paper tickets, and there is a limit to the expansion of facilities and stores where electronic tickets are introduced. The current situation is that there are few products attractive to users.
Therefore, at present, by overcoming the various problems described above and developing an electronic ticket system that can be used conveniently, we will promote products that are attractive to users by expanding the handling products and sales channels. It is desired to increase the handling amount by arranging a large number of electronic tickets.

  The present invention has been made in view of the above-described problems, and an object of the present invention is an electronic ticket that can be used more easily, and can manage the results of usage history and usage trends of the electronic ticket. An electronic ticket management apparatus and an electronic ticket management method that can be used.

According to the electronic ticket management apparatus of the present invention, the electronic ticket management apparatus of the present invention shares information related to an electronic ticket used to receive purchase of goods or provision of services with an information terminal configured by a computer and connected via a communication line. An electronic ticket management device, wherein the computer is a collection of information necessary for displaying the electronic ticket on the screen of the information terminal, and includes electronic information including history information indicating at least usage history of the electronic ticket Storage means for storing ticket information, distribution means for delivering the electronic ticket information to the information terminal, and usage history information indicating that the electronic ticket has been used is received from the information terminal and the history information is updated. Updating means, and the usage history information is stored in the electronic ticket information displayed on the screen of the information terminal. Contain information generated by contacting the conductive type seals to be solved by.
According to the electronic ticket management method of the present invention, an electronic ticket management method for sharing information related to an electronic ticket used to receive purchase of goods or provision of services with an information terminal connected by a computer via a communication line. The computer stores electronic ticket information that is a collection of information necessary for displaying the electronic ticket on the screen of the information terminal and includes at least history information indicating the usage history of the electronic ticket. A storage step for storing the electronic ticket information, a distribution step for distributing the electronic ticket information to the information terminal, and an update for receiving the usage history information indicating that the electronic ticket has been used from the information terminal and updating the history information. And the usage history information is conductive with respect to the electronic ticket information displayed on the screen of the information terminal. Contain information generated by contacting the chapter is solved by.

In this way, a conductive seal (electronic stamp) is brought into contact with an information terminal that displays an electronic ticket used for purchase of goods or provision of services (services), and an electronic ticket is displayed by displaying the imprint. By managing and grasping the usage status that the electronic ticket has been used visually on the server side, a series of operations for registering, issuing, canceling, and sharing the results of electronic tickets can be performed easily and easily. Can be done efficiently. Therefore, it is possible to prevent one electronic ticket from being used illegally and repeatedly, and to manage the usage history and usage trends of electronic tickets and divert them to marketing related to product sales and service provision. You can also.
In particular, by making the electronic ticket used by pressing an electronic stamp, the facility that sells products and provides services will also install a dedicated reader terminal, secure power, and improve the communication environment. There is no need to perform the operation, and it is possible to greatly reduce the time and labor of the on-site staff. Therefore, expansion of contract facilities can also be expected, and attractive products for users can be provided.

The electronic ticket is preferably any one of the following (1) to (7). (1) Single voucher that can be used only once to receive purchase of a predetermined product or provision of a predetermined service, (2) Once to receive purchase of a predetermined product or provision of a predetermined service A set of tickets that can be used multiple times and tickets that can be used once or multiple times to receive purchases of other products or provision of other services; (3) a plurality of candidates Optional tickets that can be used by selecting any product or service from among the products or services, (4) coupon tickets that can be used multiple times to receive purchases or provision of specified services (5) A value ticket that can be used at the same time by designating one or more units of a ticket to receive purchase of a predetermined product or provision of a predetermined service, (6) Purchase of a predetermined product or predetermined Discount when receiving services Discount coupons that can be received, (7) collecting usage records in accordance with the theme by using multiple times to purchase a predetermined product or provide a predetermined service according to a specific theme Stamp rally ticket that can be.
In this way, in addition to the usual single item tickets that can receive price merits such as discounts or benefits such as direct entry, etc. for single items, electronic tickets are set tickets, selection tickets, coupon tickets, By including value tickets, discount tickets, stamp rally tickets, etc., it is possible to combine a variety of products and services, and to provide attractive and attractive tickets for users, appealing to users In addition, the number of sales channels and contract facilities (facilities and stores where electronic tickets are introduced) can be increased, and electronic tickets can be widely spread.

In addition, when the electronic ticket is the set ticket or the selected ticket, it is preferable that the update unit individually updates the history information for each electronic ticket corresponding to a used product or service.
In addition, when the electronic ticket is the set ticket or the selection ticket, it is preferable that the update process individually updates the history information for each electronic ticket corresponding to a used product or service.
In addition, when the electronic ticket is the coupon ticket, the updating unit preferably updates the history information a plurality of times each time the electronic ticket is used.
In addition, when the electronic ticket is the coupon ticket, the update process preferably updates the history information a plurality of times each time the electronic ticket is used.
In this way, if it is a set ticket or a selection ticket, the history information is updated individually for each product or service used, and if it is a coupon ticket, the history information is updated multiple times each time it is used. The usage status of electronic tickets can be managed.

The distribution unit distributes the electronic ticket information to a plurality of information terminals based on a distribution request received from the information terminal, and the update unit receives usage history information for each of the plurality of information terminals. It is preferable to update the history information individually.
The distribution step distributes the electronic ticket information to a plurality of information terminals based on a distribution request received from the information terminal, and the update step receives usage history information for each of the plurality of information terminals. It is preferable to update the history information individually.
In this way, by distributing the electronic ticket from the representative who purchased the electronic ticket to multiple members such as members in the group and managing the usage status of the electronic ticket in individual units, the convenience of the user is improved, The usage status can be managed easily and accurately.

In addition, when the purchaser of the electronic ticket is different from the user of the electronic ticket, the distribution unit adds a message from the purchaser to the user to the electronic ticket information, so that the information of the user It is preferable to distribute to terminals.
In the distribution step, when the purchaser of the electronic ticket and the user of the electronic ticket are different, a message from the purchaser to the user is given to the electronic ticket information to give the information of the user It is preferable to distribute to terminals.
In this way, when transferring an electronic ticket from the person who purchased the electronic ticket to another person (user), by giving a message, it becomes attractive as a gift or present, and appeals to the user The electronic ticket can be widely spread.

The updating means preferably updates the history information by receiving a predetermined password when the usage history information cannot be received normally.
Moreover, it is preferable that the said update process updates the said log | history information by receiving a predetermined password when the said log | history of use log | history cannot be received normally.
Thus, by providing an alternative means that the usage status of an electronic ticket can be updated by inputting a predetermined personal identification number, an information terminal that is not compatible with an electronic stamp, a communication environment is bad, or an electronic stamp Even when troubles such as poor contact occur, it is possible to easily and accurately manage the use status without causing troubles such as the inability to use electronic tickets.

Further, it is preferable that the computer further includes a clearing means for clearing the price of the electronic ticket when the history information is updated by the update means.
Moreover, it is preferable that the said computer further performs the clearing process which performs the clearing of the price of the said electronic ticket when the said historical information is updated by the said update process.
In this way, by performing the settlement when the electronic ticket is actually used, it is possible to flexibly deal with a refund or the like when not in use without any special effort.

  According to the electronic ticket management apparatus and the electronic ticket management method of the present invention, it is an electronic ticket that can be used more easily, and it is possible to manage the usage history, usage trend, and the like of the electronic ticket.

It is explanatory drawing which illustrated the kind of electronic ticket. 1 is a configuration diagram of an electronic ticket management system including an electronic ticket management device according to an embodiment of the present invention. It is a figure which shows the outline | summary of the electronic ticket management apparatus which concerns on one Embodiment of this invention. It is a block diagram which shows the hardware constitutions of the electronic ticket management apparatus which concerns on one Embodiment of this invention. It is the figure which showed the structure of the electronic ticket management apparatus which concerns on one Embodiment of this invention from the functional surface. It is a figure which shows an example of electronic ticket information data. It is a figure which shows the flow of a series of operation | movement in an electronic ticket management system. It is a figure which shows an example of the electronic ticket list screen displayed on the information terminal. It is a figure which shows an example of the electronic ticket list screen displayed on the information terminal. It is a figure which shows an example of the electronic ticket displayed on the information terminal. It is a figure which shows an example of the electronic ticket displayed on the information terminal. It is a flowchart which shows the flow of the electronic ticket purchase and ticket issuing process performed by the electronic ticket management apparatus which concerns on one Embodiment of this invention. It is a flowchart which shows the flow of the electronic ticket cancellation process performed by the electronic ticket management apparatus which concerns on one Embodiment of this invention. It is a figure which shows the flow of a series of operation | movement in an electronic ticket management system. It is a flowchart which shows the flow of the electronic ticket distribution process performed by the electronic ticket management apparatus which concerns on one Embodiment of this invention. It is an image figure which shows the outline | summary at the time of giving an electronic ticket as a gift. It is a figure which shows the flow of a series of operation | movement in the electronic ticket management system at the time of giving an electronic ticket as a gift.

Hereinafter, an embodiment (this embodiment) of the present invention will be described with reference to the drawings.
The present embodiment is a ticket management device for managing electronic tickets, and in particular, executes a series of processes from registration, sale, ticketing, and application of electronic tickets, and a history of used electronic tickets. The present invention relates to an invention of a ticket management device characterized by management.

<Outline of Electronic Ticket Management System According to this Embodiment>
First, a schematic configuration of an electronic ticket management system S including an electronic ticket management device (hereinafter, this device 1) and a business model in the electronic ticket management system S will be described.
The business contents (services) using the electronic ticket management system S of the present embodiment are mainly assumed to be electronic tickets used in markets related to tourism and leisure. A series of operations relating to ticket registration, sales, ticketing, application, and performance sharing can be performed easily and efficiently.

An example of an electronic ticket is an electronic leisure ticket product completed by a smartphone. For example, when a user purchases an electronic ticket in advance from a smartphone website (app) and uses the electronic ticket, the advance purchase is made. The electronic ticket is called on the screen of the smart phone and presented to the contract facility that uses the electronic ticket, and a product corresponding to the contents of the electronic ticket is purchased or a service is provided. The contract facility uses the electronic stamp (conducting seal) pre-distributed by the administrator of the electronic ticket management system S for the electronic ticket presented to the user to authenticate and cancel the electronic ticket. Do.
In particular, in the electronic ticket management system S of the present embodiment, an electronic stamp is used as an electronic ticket authentication / consumption means. In other words, instead of the conventional authentication with a conventional trimmer or a dedicated reader terminal, authentication / deletion is performed by imprinting an electronic stamp, so there is no need for a contract facility to install a dedicated reader terminal. , You can easily authenticate and apply. On the other hand, even users who are used to stripping and stamping tickets on paper media can use them without resistance.

In the electronic ticket management system S of the present embodiment, the products or services (services) for which electronic tickets are to be used include, for example, amusement parks, zoos, museums, ski resorts, etc. Includes products and services provided at hotels, inns and other lodging facilities, hot spring facilities, and souvenir shops, restaurants, etc. In particular, it also includes goods or services provided by the above facilities, travel agencies, etc. to travelers and visitors in acts involving travel.
Furthermore, among the above, the “pre-reservation-free (free sale)” product, which is expected to have a large number of facilities and products, and requires the user to present a ticket (certificate) to provide store services, is pre-paid. Mainly selling. In addition, it may be possible to respond to local payment.

As for the types of electronic tickets (plans), in addition to appealing price benefits such as discounts for single items or providing benefits such as direct admission, etc., “sets” that were difficult to sell with conventional reservation systems Electronic tickets can be issued and sold in a combination of “type”, “choice type”, “value type”, etc., and appeal to users for a sense of value and convenience.
It should be noted that the contract form between an electronic ticket manager such as a travel agency that operates and manages the electronic ticket management system S of the present embodiment and the contract facility where the electronic ticket is used is the expansion of the number of contract facilities, the set type and the choice. A new electronic ticket contract is set to realize various commercialization such as molds. In addition, for contract terms, we will set our own standards from the viewpoint of expanding contract facilities. We will also consider and implement risk countermeasures through insurance coverage.

FIG. 1 is an explanatory diagram illustrating the types of electronic tickets.
In the electronic ticket management system S of the present embodiment, for example, as shown in FIG. 1, a plurality of ticket provision patterns can be realized.
(1) Single ticket (single ticket)
For example, users can receive benefits such as price benefits and direct admission for one product or service, such as XX Land Free Pass “XX yen deals!” “Admission without exchange!” It is a ticket that can be enjoyed.
(2) Set ticket (set ticket)
For example, △△ Aquarium + XX Land “Set as XX yen deals!” Etc. By setting admission tickets for multiple facilities as a set, rather than purchasing the admission tickets for each facility individually It is a ticket that allows users to enjoy the price advantage of being able to purchase at a lower price.
(3) Choice ticket (optional ticket)
For example, you can choose two of the five most popular facilities, such as “Choose a bargain!”, Etc. Prepare admission tickets for multiple facilities such as △△ Aquarium, XX Land, XX Land, etc. A ticket that allows the user to enjoy benefits such as a price advantage and direct admission that allows the user to purchase an admission ticket for the selected facility at a reasonable price by selecting a combination of facilities from among them. It is. In the case of this choice ticket, since the user can select a facility that suits his / her interest from a plurality of facilities, the degree of freedom of the user is further increased as compared with the set ticket (2).
(4) Value ticket
For example, it is a ticket that allows the user to enjoy a price merit by purchasing as a coupon ticket, such as “save and select” for 6 tickets of 5 500 yen tickets. Note that the value ticket can also be used for future coupons. Note that the value ticket does not correspond to distribution described later.
Further, a plurality of value tickets (a plurality of units) may be used at the same time. For example, if a 500 yen value ticket is purchased for a set of 10 tickets, you can use 2 tickets at one facility and enter for 1000 yen value, and use 5 tickets at one facility at 2500 yen. You can enter with the value of.
(5) Cash payment / count ticket (discount ticket)
For example, a ticket that allows the user to enjoy price benefits such as discounts when paying the contract facility locally, such as XX Farm Local Discount Coupon "XX yen discount by applying stamp" is there. Note that the current payment / count ticket can be used for an advertising model or the like.
(6) Stamp rally ticket It can be used as a derivative service to promote regional tours and facility tours, and collects electronic stamps pushed by electronic tickets, depending on the number of completed users and collected electronic stamps. This is a ticket that gives a user some kind of privilege.

The electronic ticket sales method includes a method in which a travel company that operates and manages the electronic ticket management system S sells it in-house, and a method that sells it in cooperation with an external travel company, a ticket sales company, and the like.
In-house sales, for example, established a dedicated website (for example, a self-sales site such as sales channel 4 described later) for a travel agency to sell electronic tickets independently, and expanded recognition using paper media, etc. Implement guidance measures to self-sales sites. A function of selling an electronic ticket may be added to a payment system such as a wallet or a travel application that has been managed and operated by a travel agency or the like. For the travel application, in addition to providing information on the vicinity of the current location and providing recommended information based on a schedule, the recommendation function may be enhanced based on user attribute information.
On the other hand, tie-up sales refers to selling electronic tickets on tie-up sales sites, various ticket sales sites, various ticket sales channels, etc., and provides products to mobile carrier companies and companies that operate portal sites. It is assumed that the settlement with the user is performed by the business partner of the partner sales destination.

FIG. 2 is a configuration diagram of an electronic ticket management system S including the apparatus 1.
The apparatus 1 is incorporated in the electronic ticket management system S shown in FIG. 2, and is used by a plurality of users such as travelers and tourists.
As shown in FIG. 2, the electronic ticket management system S of the present embodiment is mainly composed of the apparatus 1 and an information terminal 2 such as a smartphone connected to the apparatus 1 via an external communication network NT. ing. The external communication network NT is composed of a mobile network such as the Internet or 3G, 4G, etc., and connects the present apparatus 1 and the information terminal 2 so that they can communicate.

The device 1 is composed of a server computer held by an electronic ticket manager such as a travel agency. A user who wishes to purchase a ticket can enjoy the functions and services provided by the device 1 via the external communication network NT. In other words, the user communicates with the apparatus 1 by operating each information terminal 2 to transmit and receive various types of information related to ticket purchase and application.
In addition, the user can purchase or apply for an electronic ticket provided by the present apparatus 1 via an affiliated sales site or various ticket sales channels.
In addition, this apparatus 1 is not restricted to what was constructed | assembled by one server apparatus, The thing constructed | assembled using the several server apparatus may be used. Moreover, since the electronic ticket management system S is used by a plurality of users, it is assumed that a plurality of information terminals 2 exist.

As shown in FIG. 2, the electronic ticket management system S includes a contract facility terminal 3 used by a contract facility such as a facility or a store (or may be a sales agent) as a supplier. It may be. For example, the contract facility terminal 3 is a normal personal computer (PC), a mobile phone, a tablet personal computer, or the like installed in each store that sells products or provides services. The contract facility terminal 3 is interconnected to the apparatus 1 via the Internet. The contract facility accesses the apparatus 1 using the contract facility terminal 3, sets the electronic ticket issuance request, the discount rate, the service to be provided, the contents of the electronic ticket such as the expiration date, and the image design of the electronic ticket. Etc. can be performed. Furthermore, it is possible to collect and settle tickets issued on media other than electronic tickets. Specifically, the number of tickets issued on paper media (number of tickets received) can be input from the management screen, and the number of electronic tickets can be totaled together to create settlement data.
Note that the electronic ticket issuance request and contents / image registration are performed by the contract facility, the sales agent, and the travel agency that manages the device 1. Further, the contract facility terminal 3 and the present apparatus 1 may be connected via a dedicated line other than the external communication network NT.

FIG. 3 is an explanatory diagram showing an outline of the apparatus 1 constituting the electronic ticket management system S.
As shown in FIG. 3, the apparatus 1 roughly divides the sales channel 4, the reservation sales system 5 including the wallet function, and the electronic terminal that can be used in the information terminal 2, and the business operator performs the application. It is mainly composed of a ticket issuing / clearing system 6 which is a mechanism to perform. Here, only the outline is described, and details of main functions will be described later.
In the present embodiment, the functions of the apparatus 1 are configured separately for the ticket issue / consumption system 6 and the reserved sales system 5, but can be configured without any particular division.

The sales channel 4 includes a ticket information database 21 storing electronic ticket information and the like, and a member information database 22 storing user personal information and the like.
The sales channel 4 includes a login processing function for managing user login to the electronic ticket management system S, a member information linkage function for linking member information in cooperation with a customer information input screen presented by the reservation sales system 5, and a user A news function that distributes news about facilities and events in sightseeing spots, a ticket distribution API that distributes electronic tickets to information terminals 2 of each user when a user purchases a plurality of electronic tickets, and a reservation sales system 5 Ticket capture function for sharing electronic ticket information with ticket-linked batches, area capture function for retrieving information on areas of electronic tickets from area file (master file) of reservation sales system 5, genre file (master file of reservation sales system 5) ) From electronic ticket genre Genre capture function for capturing information, feature capture function for capturing information on characteristics of electronic tickets from a feature file (master file) of reservation sales system 5, and information on purchase cancellation of electronic tickets from cancellation function of reservation sales system 5 It mainly includes a cancellation information API to be fetched and a purchase information reference function for referring to purchase information of the electronic ticket stored in the purchase information of the ticket issuing / settlement system 6.
Note that the sales channel 4 has at least functions of a sales site management unit 31, a contract facility management unit 33, image management units 32 and 34, a user management unit 35, and the like, which will be described later.

The reservation sales system 5 displays a ticket search list screen, a ticket detail screen, an application information input screen, a customer information input screen, an application content confirmation screen, an external settlement screen, an application completion screen, etc. Send screen information.
The reservation sales system 5 also includes a ticket information database storing electronic ticket information, various master databases storing various master information including area files, genre files, and feature files of electronic tickets, and user electronic tickets. A purchase database storing purchase information; and other databases storing various data necessary for pre-sale of electronic tickets.
In addition, the reservation sales system 5 has a cancellation function linked with the cancellation information API of the sales channel 4 and the ticketing / clearing system 6, a cancellation processing function linked with the cancellation information API of the ticketing / clearing system 6, Administrator registration function, tenant registration function, tenant administrator registration function, sales company registration function, sales company administrator registration function, supplier registration function, supplier administrator registration function, etc. linked with each master manual registration function of embedded system 6 Various functions, ticket registration function to register electronic ticket information in ticket information database, import / export function, purchase information inquiry function to inquire purchase information, sales aggregation function, white label function, single sign-on function, and other various functions . In addition, it has ticket linkage batches that cooperate with various sales channels and affiliated sales sites, etc., ticket inquiry API, inventory inquiry API, and the like.
The reservation sales system 5 has at least functions of a ticket issuing unit 41, a ticket issue completion notifying unit 42, a ticket issued ticket management unit 43, a ticket display unit 44, and the like which will be described later.

The ticket issue / cancellation system 6 includes a ticket information database storing electronic ticket information, an application information database storing electronic ticket application information, and a purchase information database storing electronic ticket purchase information. Prepare.
In addition, a ticket display function for displaying an electronic ticket on the information terminal 2 of the user, a ticket distribution function for distributing an electronic ticket by the ticket disassembly API of the sales channel 4, a purchase information API linked with an application completion screen of the reservation sales system 5, a reservation A cancellation method API linked to the cancellation function of the sales system 5, a cancellation information API linked to the cancellation processing function of the reservation sales system 5, and each master manual registration function.
In addition, the ticket issue / cancellation system 6 includes at least a ticket issue unit 41, a ticket issue completion notification unit 42, a ticket issue completed ticket management unit 43, a ticket display unit 44, an electronic stamp recognition unit 45, a ticket application unit 46, a ticket, which will be described later. Responsible for the function such as the consumption completion notification unit 47.

In addition to the internal sales channel 4, the present apparatus 1 is linked to various external ticket sales channels, affiliated sales sites, and various ticket sales sites via a ticket link batch. Thereby, the user can access this apparatus 1 through each sales channel of a partner payment point, such as a travel application, travel company payments managed by various travel companies, and a partner channel of a mobile carrier company or the like. Moreover, it is good also as a structure provided with a ticket information database also outside this apparatus 1, such as an affiliated sales site.
The reservation sales system 5 may use an existing payment system such as a wallet or a sales system as it is or after modification. Further, the ticket issue / consumption system 6 and the reservation sales system 5 may be separate devices.

<Detailed Configuration of Electronic Ticket Management System According to this Embodiment>
(1) Configuration of the apparatus 1 Next, the detailed configuration of the apparatus 1 will be described.
FIG. 4 is a diagram illustrating a hardware configuration of the apparatus 1. FIG. 5 is a diagram showing the configuration of the apparatus 1 in terms of functions. FIG. 6 is a diagram illustrating an example of electronic ticket information data.

  As shown in FIG. 4, the present apparatus 1 includes a CPU 11 as a calculation unit that performs control and data calculation / processing, a ROM 12 as a read-only storage device, a RAM 13 as a main memory (main storage device), and an external communication network. A communication interface (indicated as communication I / F in FIG. 4) 14 for transmitting and receiving data to and from a communicable device such as the information terminal 2 through NT, a hard disk drive 15 as an auxiliary storage device, an input device 16, and The output device 17 is included as a component.

  The hard disk drive 15 functions as a storage unit, and stores various information such as electronic ticket information (electronic ticket information) and user personal information (member information) in a database. In the data stored in the hard disk drive 15, various programs are installed in advance, and these programs are read and executed by the CPU 11, thereby functioning as an electronic ticket management device. The

  In addition, referring to FIG. 5, the configuration of the apparatus 1 will be described again from a functional aspect. The apparatus 1 mainly includes a ticket information database 21 storing electronic ticket information and member information storing user personal information. In addition to the database 22, the sales site management unit 31, the image management unit 32, the contract facility management unit 33, the image management unit 34, the user management unit 35, the ticket issue unit 41, the ticket issue completion notification unit 42, and the issued ticket management unit 43. , A ticket display unit 44, an electronic stamp recognition unit 45, a ticket consumption unit 46, and a ticket consumption completion notification unit 47.

In the ticket information database 21 of the present apparatus 1, information (electronic ticket information) including information indicating the contents of the electronic ticket and history information indicating the use history of the electronic ticket is stored and managed for a plurality of electronic tickets. . The information indicating the contents of the electronic ticket includes text information and images (mounting information) indicating the title, details, price, and the like of the electronic ticket. The history information includes information regarding whether or not the electronic ticket has been used, the use date and time of the electronic ticket, the place of use, and the number of uses.
This electronic ticket information means a collection of information necessary for displaying tickets usable in contract facilities such as facilities and stores on the screen of the user's information terminal 2, and constructing these electronic ticket information Various data to be read are read by the CPU 11 in a state of being associated with each other, and distributed to the information terminal 2 of each user by the ticket display unit 44 described later.

In particular, the ticket information database 21 of the present apparatus 1 manages the owner and usage status of an electronic ticket by storing information indicating a user who owns each electronic ticket and the history information in association with each other. Therefore, the apparatus 1 can grasp whether or not the electronic ticket is used by the user who owns each electronic ticket by referring to the ticket information database 21.
If the information stored in the ticket information database 21 is analyzed, for example, what attributes (age, sex, job type, etc.) the user is interested in, what kind of products and services are used, and the ticket is used. I can grasp it. For this reason, since each user's interest can be inferred, the information accumulated in the ticket information database 21 can be effectively used as a marketing tool for investigating market trends.

For example, the electronic ticket information is constructed by storing the following various types of data in association with each other.
Specifically, as shown in FIG. 6, the electronic ticket information includes a ticket ID assigned to identify each electronic ticket (the ID notified to the user by a reservation completion mail, A unique ID for numbering), a ticket type indicating the type of the electronic ticket, an expiration date indicating the expiration date of the electronic ticket, a reservation number when the electronic ticket is purchased, a password for displaying the electronic ticket on the information terminal 2 and Authentication URL, electronic ticket display URL, use facility ID indicating the contract facility where the electronic ticket is to be used, ticketing status indicating whether the electronic ticket has not been issued or issued, and whether the electronic ticket is unused or used Usage status, distribution status indicating whether the ticket is distributed, price of electronic ticket, from which sales site the electronic ticket was purchased The sales site ID that shows, sales period of the electronic ticket, including items such as a user ID that indicates the owner of the electronic ticket. In addition to the above, the electronic ticket information includes image data for displaying the electronic ticket on the screen of the information terminal 2.
In the present embodiment, a record includes a ticket ID “ABC0001”, a ticket type “set ticket”, an expiration date “2016.3.31”, a reservation number “3028”, an authentication key “XC0HSL53D4”, a display URL “ https: // www .... ”, usage facility ID“ L5011 ”, ticketing status“ ticketed ”, usage status“ unused ”, distribution status“ no ”, price“ 12,000 yen ”, sales site ID“ J001 ” , The sales period “2015.01.01-2015.12.31” and the user ID “12345678” are recorded.

The electronic ticket information can be registered, deleted, or modified by the travel agency that manages the device 1, and can be modified or modified as required by the contract facility or sales agent. For example, a contract facility or a sales agent can use the contract facility terminal 3 to access the apparatus 1 and correct and register various data included in the electronic ticket information.
The electronic ticket information indicating the contents of the electronic ticket and the history information indicating the user information and the usage history of the electronic ticket may be stored in separate databases.

The member information database 22 of the apparatus 1 stores and manages personal information and the like (user information) of users who are registered members who can use the electronic ticket management system S.
The user information stored in the member information database 22 includes, for example, the identification number of the registered user, name, gender, age, address, occupation, password, credit card information, and individual identification of the information terminal 2 Information, personal information such as a telephone number and e-mail address, and information related to the electronic ticket downloaded to each information terminal 2 are included. For this reason, this apparatus 1 can grasp | ascertain about the attribute of each user, and the electronic ticket which each user holds, if the member information database 22 is referred.

  The sales site management unit 31 and the image management unit 32 manage master data for each sales channel 4 and sales site, and the CPU 11, ROM 12, RAM 13, communication interface 14, hard disk drive 15, etc. of the apparatus 1 have various programs. It is realized by collaborating with. For example, the sales site management unit 31 performs processing for transmitting information regarding the sales channel 4 and the headers and footers for each sales site to the ticket issuing unit 41, and the image management unit 32 performs processing for transmitting the image URL of the electronic ticket. Do.

  The contract facility management unit 33 and the image management unit 34 manage master data for information by contract facility, and the CPU 11, ROM 12, RAM 13, communication interface 14, hard disk drive 15 and the like of the apparatus 1 have various programs. Realized by collaboration. For example, the image management unit 34 performs processing to transmit electronic ticket mount information and electronic stamp imprint information for each contract facility.

  The user management unit 35 manages the member information database 22 and is realized by the CPU 11, ROM 12, RAM 13, communication interface 14, hard disk drive 15, etc. of the apparatus 1 cooperating with various programs. Specifically, processing such as registration, correction, and deletion of member information is performed in response to a request from a travel agency that manages the apparatus 1.

  The ticket issuing unit 41 accepts an electronic ticket purchase application and issues a purchased electronic ticket in the reservation sales system 5 and the ticket issue / clearing system 6. The communication interface 14, the hard disk drive 15 and the like are realized by cooperating with various programs. Specifically, information such as a ticket ID and a reservation number included in the electronic ticket information is read from the ticket information database 21 to create ticket issue information. The created ticket issuance information is transmitted to the ticket issuance completion notifying unit 42, and information indicating that the electronic ticket issuance processing is completed is shared. When the electronic ticket issuing process is completed, the ticket information is transmitted to the issued ticket management unit 43.

  The ticket issuance completion notification unit 42 performs a process of transmitting a notification indicating that the issuance of the electronic ticket has been completed to the user information terminal 2 in the reservation sales system 5 and the ticket issuance / consumption system 6. 1 CPU 11, ROM 12, RAM 13, communication interface 14, hard disk drive 15, and the like are realized by cooperating with various programs. Specifically, processing for transmitting information describing a URL for displaying an electronic ticket by e-mail or the like is performed. Further, the ticket issue status of the ticket information stored in the ticket information database 21 is updated.

  The ticket-issued ticket management unit 43 manages ticket information about the issued electronic ticket in the reservation sales system 5 and the ticket-issuance / revocation system 6, and includes the CPU 11, ROM 12, RAM 13, and communication interface of the apparatus 1. 14 and the hard disk drive 15 are realized by cooperating with various programs. Specifically, processing such as sending ticket information (mounting information) to the ticket display unit 44 or updating the usage status of the ticket information in conjunction with the ticket consumption unit 46 is performed.

  The ticket display unit 44 performs processing for transmitting ticket information to the information terminal 2 in response to a request from the user in the reservation sales system 5 and the ticket issue / consumption system 6, and includes the CPU 11, ROM 12, The RAM 13, the communication interface 14, the hard disk drive 15 and the like are realized by cooperating with various programs. Specifically, the electronic ticket information is transmitted as data that can be displayed on the information terminal 2 to the information terminal 2 of the user.

  The electronic stamp recognition unit 45 performs processing for receiving information indicating that the electronic stamp is pressed on the electronic ticket displayed on the information terminal 2 in the ticket issuing / consumption system 6. The ROM 12, the RAM 13, the communication interface 14, the hard disk drive 15, and the like are realized by cooperating with various programs. Specifically, when the electronic ticket is used at the contract facility, the information terminal 2 recognizes that the electronic stamp has been pressed by the contract facility side, and shows information indicating that the electronic ticket has been pressed on the electronic ticket. The information is created and received from the information terminal 2 through the external communication network NT.

  The ticket clearing unit 46 performs processing for clearing the electronic ticket information based on the information received by the electronic stamp recognition unit 45 in the ticket issuing / clearing system 6, and includes the CPU 11, ROM 12, RAM 13, The communication interface 14, the hard disk drive 15, and the like are realized by cooperating with various programs. Specifically, in conjunction with the ticket-issued ticket management unit 43, processing for updating the usage status item of the electronic ticket information from unused to used is performed and the imprint 51 of the electronic stamp is displayed on the ticket display unit 44. Process. Also, information indicating that the usage status has been updated is transmitted to the ticket cancellation completion notification unit 47, and information indicating that the electronic ticket cancellation processing has been completed is shared.

  The ticket application completion notifying unit 47 notifies the reservation sales system 5 and the ticket issuing / application system 6 that the electronic ticket application has been completed, such as an external affiliated sales site from which the electronic ticket is purchased. The process of transmitting to the server is performed, and is realized by the CPU 11, the ROM 12, the RAM 13, the communication interface 14, the hard disk drive 15 and the like of the apparatus 1 cooperating with various programs. Also, the usage status of the ticket information stored in the ticket information database 21 is updated.

  The function of the apparatus 1 is enjoyed by a travel agency that operates and manages the electronic ticket management system S and a user who uses the electronic ticket provided by the electronic ticket management system S. As a provision method to the user, for example, a method such as a cloud service or an ASP service can be used. Moreover, you may comprise a web server and a database server as a different body. Further, it is preferable to perform system backup and database backup.

(2) Configuration of the information terminal 2 The information terminal 2 is provided with a data transmission unit and a reception unit for enabling data transmission / reception, whereby the apparatus 1 and the information terminal 2 are connected to the external communication network NT. Data can be transmitted and received through the network.
The information terminal 2 is not particularly limited as long as it can perform at least data communication and can display an electronic ticket on a display or the like, and a smartphone, a tablet terminal, a personal computer, a mobile phone, a game machine, or the like can be used. However, in the present embodiment, the information terminal 2 using a capacitive touch panel that can be operated by touching the screen with a finger or the like and can recognize an electronic stamp described later is used. In addition, it is preferable that the capacitive touch panel can determine not only a touched point on the screen but also a plurality of locations at the same time (a touch capable of detecting multi-touch).
The information terminal 2 is installed with a dedicated program that reads the location of the conductive material of the electronic stamp described later. Thereby, it is possible to perform writing and authentication processing using an electronic stamp on the capacitive touch panel of the information terminal 2.

(3) Electronic Stamp In the electronic ticket management system S of the present embodiment, an electronic stamp (conductive stamp) (not shown) is used as a ticket extinguishing means.
The electronic stamp is loaned to the contract facility, and is a small, light, sturdy, and simple configuration that can be carried by the user (mainly the contractor's staff). And substantially the same shape. On the contact surface of the electronic stamp information terminal 2 with the capacitive touch panel, a plurality of conductive materials are arranged at arbitrary positions (for example, four-point XY coordinates) to constitute an identification code for the electronic stamp. . In addition, a power supply is unnecessary, there is no trouble of battery replacement, etc., and maintenance is free.

The process executed when using the electronic stamp having the above configuration is, for example, as follows.
First, when a dedicated program is activated on the information terminal 2 and an electronic ticket screen capable of reading the position of the conductive material is activated, the conductive material of the electronic stamp is touched on the capacitive touch panel of the information terminal 2. The information terminal 2 determines and recognizes the position of the conductive material as a touched location on the capacitive touch panel.
When the information terminal 2 reads the location (coordinates) of the conductive material, the electronic stamp data is read, and whether or not the information terminal 2 or the device 1 is touched with a formal electronic stamp for application is determined. to decide.
When it is determined that the electronic stamp has been touched with an official application certificate, information indicating that the electronic stamp has been pressed is transmitted to the apparatus 1 (asynchronous communication), and the information is stored in the electronic stamp of the apparatus 1. The usage status of the electronic ticket information received by the recognition unit 45 and stored in the ticket information database 21 is updated based on the information. Note that the asynchronous communication with the apparatus 1 is not performed except when it is determined that the touch has been made with the official coordinates.
On the other hand, the apparatus 1 transmits information indicating authentication to the information terminal 2, and the information terminal 2 that has received the information displays an imprint 51 on the screen to indicate that the electronic ticket has been used. Is displayed so that can be grasped visually. When an authentication error occurs, an error code is transmitted to the information terminal 2.
In this way, the electronic ticket is authenticated and erased by touching the information terminal 2 equipped with the capacitive touch panel carried by the user with the electronic stamp. In addition, like a stamp rally, it is also possible to have a configuration in which stamps are accumulated by touching with an electronic stamp.

<Electronic Ticket Management Method According to this Embodiment>
Next, an electronic ticket management method according to this embodiment will be described.
The electronic ticket sales method according to the present embodiment is realized by using the apparatus 1 functioning as a computer. In other words, in the electronic ticket management process executed by the apparatus 1, the electronic ticket management method according to the present embodiment is performed. Has been applied.
Hereinafter, as a description of the electronic ticket management method according to the present embodiment, a flow of a series of operations in the electronic ticket management system S and a specific flow of processing executed by the apparatus 1 will be described.

First, as an explanation of the electronic ticket management method according to the present embodiment, the apparatus 1 (sales channel 4, reservation sales system 5, ticket issue / consumption system 6) managed by a travel agency that is an electronic ticket manager, and a user A flow of a series of operations in the electronic ticket management system S will be described while associating the information terminal 2 possessed by the electronic terminal with the electronic stamp owned by the contract facility.
FIG. 7 is a diagram showing a flow of a series of operations in the electronic ticket management system S. 8 and 9 are diagrams illustrating an example of an electronic ticket list screen displayed on the information terminal 2. 10 and 11 are diagrams illustrating an example of the electronic ticket displayed on the information terminal 2.

First, the user operates the information terminal 2 to log in to the electronic ticket management system S, and through the sales channel 4 (or may be an affiliated sales site, various ticket sales sites, various ticket sales channels, etc.). Buy an electronic ticket.
The reservation sales system 5 of the present apparatus 1 performs payment upon receipt of an electronic ticket purchase application, and when the payment is established, the ticket issuing / returning system 6 of the present apparatus 1 cooperates with the purchase information and also issues / issues the ticket. A ticket issuing request is made to the embedded system 6. Note that the purchase information includes items substantially similar to the ticket information shown in FIG. 6 in addition to clearing information indicating whether or not settlement has been established for the electronic ticket.
Upon receiving purchase information and a ticket issuance request from the reservation sales system 5, the ticket issuance / clearing system 6 of the apparatus 1 creates ticket issuance information while referring to the ticket information database 21, and uses the created ticket issuance information. It transmits to the reservation sales system 5. Note that the ticket issue information is obtained by associating purchase information with mount information, etc., and generating an electronic ticket screen displayed on the information terminal 2, and includes a URL indicating a link destination for displaying the screen. .
When the reservation sales system 5 of the present apparatus 1 receives the ticket issuance information from the ticket issuance / consumption system 6, it transmits the ticket display URL contained therein to the user information terminal 2. At this time, for example, electronic mail or the like can be used as the transmission means.

When using the purchased electronic ticket, the user displays the ticket display URL (electronic ticket list screen: FIGS. 8 and 9) on the information terminal 2 and presses (tap) the URL indicating the corresponding electronic ticket. ), A ticket display request is made to the ticket issue / cancellation system 6 of the apparatus 1.
Upon receiving the ticket display request from the information terminal 2, the ticket issue / cancellation system 6 of the present apparatus 1 transmits information for displaying the electronic ticket to the information terminal 2. That is, when receiving a request for downloading a desired electronic ticket from the information terminal 2 of the user, the ticket issue / cancellation system 6 reads out the electronic ticket information requested for download from the ticket information database 21, and reads the read electronic ticket information. Distribution is made via the external communication network NT to the information terminal 2 for which a download request has been made.
At this time, first, an authentication screen is transmitted to the information terminal 2, and ticket authentication is performed by allowing the user to input authentication items such as a reservation number and an authentication key from the information terminal 2. The screen is transmitted to the information terminal 2.

When receiving the electronic ticket screen, the information terminal 2 displays the electronic ticket on the touch panel (FIG. 10). Then, the user presents the electronic ticket screen displayed on the information terminal 2 to the contract facility, and receives purchase of goods corresponding to the electronic ticket and provision of services.
The contract facility uses the electronic stamp described above to perform authentication and application processing on the presented electronic ticket. With respect to the electronic ticket whose electronic stamp has been pressed, application information is created, and the application information is transmitted from the information terminal 2 to the ticket issuing / application system 6 of the apparatus 1 via the external communication network NT.
Upon receipt of the application information, the ticket issuing / application system 6 of the present apparatus 1 updates the usage status item of the electronic ticket information in the ticket information database 21 from unused to used, and displays an imprint screen on the information terminal 2. Send. Then, a ticket screen with an imprint 51 is displayed on the information terminal 2 of the user (FIG. 11). That is, when the electronic stamp possessed by the contract facility is touched on the touch panel of the information terminal 2 in the state where the electronic ticket is displayed, the imprint 51 is displayed as if the stamp was actually stamped on the screen.
Further, the ticket issuing / consumption system 6 cooperates by transmitting the information of the concession to the reservation sales system 5. The imprint screen may be transmitted from the reservation sales system 5 to the information terminal 2.

The electronic ticket application process is not limited to using the above-mentioned electronic stamp. For example, a contract facility staff member inputs a predetermined password from the information terminal 2 or the contract facility terminal 3. It is also possible to create an application information by performing an electronic ticket application process. This application information is also transmitted from the information terminal 2 or the contract facility terminal 3 to the ticket issuing / application system 6 of the present apparatus 1 via the external communication network NT.
In this way, by enabling so-called manual erasing, an alternative means for an information terminal that does not support the electronic stamp, or when the communication environment is bad or trouble such as poor contact of the electronic stamp occurs. can do.

Next, an electronic ticket screen displayed on the display (touch panel) of the information terminal 2 will be described based on the screen transition.
As shown in FIGS. 8 and 9, the electronic ticket list screen displays a plurality of electronic tickets purchased by the user in a list. On this screen, you can check the contents of the electronic ticket. For example, an overview of admission tickets such as “Izu XX Park” and “Izu △△ Museum” is displayed with information such as thumbnail images and expiration dates. ing.
FIG. 8 is a screen for selecting an electronic ticket to be used from among the purchased electronic tickets, and the user selects to tap a desired electronic ticket from the displayed list. Then, the screen transitions to the next screen by tapping the “select number to use” button.
When the electronic ticket to be used is selected, as shown in FIG. 9, the attribute and number of sheets for which the ticket is used are selected by tapping corresponding buttons such as adults and children. Then, by tapping the “present a ticket” button, the screen changes to the next electronic ticket screen.

When “present a ticket” is tapped, an electronic ticket screen is displayed as shown in FIG. For example, in this embodiment, an admission ticket of “Izu XXX Park” is displayed on the electronic ticket screen. In addition, the electronic ticket screen displays that the expiration date and price of the electronic ticket have been paid in advance. It also shows how to use the electronic ticket.
When this electronic ticket screen is presented at the entrance gate of Izu 000 Park (contract facility), an electronic stamp is pressed on the electronic ticket screen displayed on the touch panel of the information terminal 2 by the attendant. When the electronic stamp is pressed, the above-described processing is executed, and as shown in FIG. 11, an imprint 51 indicating “THANK YOU HAVE FUN!” Is displayed on the electronic ticket screen displayed on the touch panel of the information terminal 2. Is displayed. The shape and characters of the imprint 51 are not limited to this, but are preferably conspicuous. In addition, the imprint 51 can be displayed by the above-described manual application.

The mount part (stamp part) and the seal imprint 51 of the electronic ticket screen may be common to all contract facilities, or the display content of the mount part may be different for each ticket type.
For example, in the case of single-item advance purchase (single-item ticket) that is a single-item product in advance payment type reservation, only one ticket (one establishment) is displayed. In the case of a set pre-purchase (a set ticket) that is a combination of products set in advance, a plurality of tickets (for example, 10 tickets) at a plurality of offices are displayed. In the case of pre-purchase / selection (choice ticket) which is a combination purchased by the user, a plurality of tickets (for example, 10 tickets) at a plurality of offices are displayed. In the case of a coupon ticket (value ticket), a plurality of tickets (for example, 50 tickets) at one establishment are displayed. In the case of a cash voucher, a plurality of tickets (for example, 50 tickets) of a plurality of business establishments are displayed. In the case of a current payment / count ticket, which is a single-item product with a local settlement type reservation, only one ticket of one business office is displayed. In the case of a stamp rally ticket, for example, 50 stamps are displayed. When displaying a plurality of tickets such as a set ticket, the same image as the stamp rally is displayed.

  In the present embodiment, before the electronic ticket screen is displayed on the information terminal 2, the authentication screen is transmitted to the information terminal 2, and the user is prompted to input authentication items such as a reservation number and an authentication key. This authentication screen (not shown) is, for example, a ticket ID input field, a reservation number input field, an authentication key input field, a telephone number input field, a login button, and a transition to an inquiry page when the login method is unknown. Has links etc.

Next, a specific flow of processing executed by the apparatus 1 will be described.
FIG. 12 is a flowchart showing the flow of processing from the purchase of an electronic ticket to the issuance executed by the apparatus 1. The ticket purchase / ticketing process executed by the reservation sales system 5 and the ticketing / clearing system 6 of the apparatus 1 proceeds according to the flow shown in FIG.
First, when the pre-sale system 5 accepts the purchase information transmitted from the information terminal 2 (S101), the ticket issuing / settlement system 6 reads the corresponding electronic ticket information from the ticket information database 21 and includes the ticket display URL. Ticket issuance information is created (S102), and ticket issuance information is transmitted to the information terminal 2 (S103).
When the ticket display request is received from the information terminal 2 (S104: Yes), the ticket authentication information for displaying the authentication screen on the information terminal 2 is transmitted (S105), and the consistency of the ticket ID and the authentication key is taken and the authentication is performed. If it is determined that it has been established (S106: Yes), information for displaying the electronic ticket screen on the information terminal 2 is transmitted (S107), and the process is terminated. On the other hand, if it is determined that authentication is not possible (S106: No), or if ticket display request information has not been received (S104: No), the processing is terminated as it is.
The processing steps described above are executed by the ticket issuing unit 41, the ticket issue completion notifying unit 42, the ticket issued ticket management unit 43, and the ticket display unit 44 of the reservation sales system 5 and the ticket issuing / clearing system 6.

FIG. 13 is a flowchart showing the flow of the electronic ticket clearing process executed by the apparatus 1. The ticket clearing process executed by the ticket issuing / clearing system 6 of the apparatus 1 proceeds according to the flow shown in FIG.
First, when the ticket issue / cancellation system 6 receives application information (may be manual application) from the information terminal 2 (S201), the usage status of the electronic ticket information is updated from unused to used (S202). At the same time, information for displaying the seal impression 51 is transmitted to the information terminal 2 (S203).
If the corresponding electronic ticket is not purchased from the sales channel 4 but purchased from an external affiliated sales site (S204: Yes), the ticket application completion information is transmitted to the external affiliated sales site. (S205), the process ends. On the other hand, if purchased from the sales channel 4 (S204: No), the process is terminated as it is.
The above processing steps are executed by the ticket display unit 44, the electronic stamp recognition unit 45, the ticket cancellation unit 46, and the ticket cancellation completion notification unit 47 of the ticket issuing / settlement system 6.

Next, a flow of a series of operations in the electronic ticket management system S when distributing electronic tickets purchased by the user will be described.
FIG. 14 is a diagram showing a flow of a series of operations in the electronic ticket management system S when distributing electronic tickets.

First, a user (purchaser) operates the information terminal 2 to log in to the electronic ticket management system S, and may be a sales channel 4 (or a partner sales site, various ticket sales sites, various ticket sales channels, etc.). )), The same or related electronic tickets are purchased.
When the reservation sales system 5 of the apparatus 1 receives a purchase application for a plurality of electronic tickets, it makes a settlement for all the electronic tickets together. The information is linked, and a ticket issuing request for a plurality of tickets is made to the ticket issuing / erasing system 6.
Upon receiving purchase information and a ticket issuance request from the pre-sale system 5, the ticket issuing / clearing system 6 of the present apparatus 1 creates ticket issuing information for a plurality of sheets while referring to the ticket information database 21. The ticket issuing information for a plurality of sheets is transmitted to the reservation sales system 5.
When the reservation sales system 5 of the present apparatus 1 receives a plurality of pieces of ticket issuing information from the ticket issuing / returning system 6, the user (purchaser) displays a ticket display URL for one or a plurality of electronic tickets included therein. ) To the information terminal 2.

When using the purchased electronic ticket, the user (purchaser) displays the ticket display URL (electronic ticket list screen) on the information terminal 2 and presses (tap) the URL indicating the corresponding electronic ticket. As a result, a ticket display request is issued to the ticket issuing / consumption system 6 of the apparatus 1 for the electronic ticket for the user (purchaser) himself.
Upon receiving the ticket display request from the information terminal 2, the ticket issue / cancellation system 6 of the present apparatus 1 transmits information (electronic ticket screen) for displaying the electronic ticket to the information terminal 2. That is, upon receiving a request for downloading a desired electronic ticket from the information terminal 2 of the user (purchaser), the ticket issuing / settlement system 6 reads the electronic ticket information requested for download from the ticket information database 21, and reads the read electronic The ticket information is distributed to the information terminal 2 for which a download request has been made via the external communication network NT.

When it is desired to distribute a plurality of electronic tickets purchased by a user (purchaser) to other users, a distribution request is made from the information terminal 2 to the sales channel 4 of the apparatus 1. Here, the distribution request is the same as or related to the information terminal 2 (information terminal 2 of the distribution destination user) other than the information terminal 2 of the user (purchaser) that the user (purchaser) purchased in a lump. This is to request the apparatus 1 to deliver an electronic ticket, and includes information specifying the information terminal 2 of the distribution destination user, such as a mail address.
Upon receiving a distribution request from the information terminal 2, the sales channel 4 of the present apparatus 1 makes a ticket distribution request to the ticket issue / consumption system 6.
Upon receiving a ticket distribution request from the sales channel 4, the ticket issuing / consumption system 6 of the present apparatus 1 performs ticket distribution processing on the electronic ticket information while referring to the ticket information database 21, and performs electronic distribution after distribution. Ticket issuance information is created for the ticket, and the created post-distribution issuance information is transmitted to the sales channel 4.
When the sales channel 4 of the present apparatus 1 receives the ticket issuing information after distribution from the ticketing / consumption system 6, the sales channel 4 transmits the ticket display URL included therein to the information terminal 2 of the user (distribution destination). In addition, a ticket distribution completion notification is transmitted to the information terminal 2 of the user (purchaser) by transmission means such as e-mail.

When using the distributed electronic ticket, the user (distribution destination) displays the ticket display URL (electronic ticket list screen) on the information terminal 2 and presses (tap) the URL indicating the corresponding electronic ticket. As a result, a ticket display request is made to the ticket issuing / consuming system 6 of the apparatus 1.
Upon receiving a ticket display request from the distribution-destination information terminal 2, the ticket issuing / consumption system 6 of the present apparatus 1 transmits information for displaying an electronic ticket (electronic ticket screen) to the distribution-destination information terminal 2. That is, upon receiving a request for downloading a desired electronic ticket from the information terminal 2 of the user (distribution destination), the ticket issuing / settlement system 6 reads out the electronic ticket information requested for download from the ticket information database 21, and reads the read electronic The ticket information is distributed to the information terminal 2 for which a download request has been made via the external communication network NT.

Next, a specific flow of processing executed by the apparatus 1 in the distribution processing will be described.
FIG. 15 is a flowchart showing a flow of electronic ticket distribution processing executed by the apparatus 1. The ticket distribution process executed by the sales channel 4 and the ticket issuing / settlement system 6 of the apparatus 1 proceeds according to the flow shown in FIG.
First, when the sales channel 4 accepts a ticket distribution request transmitted from the purchaser's information terminal 2 (S301), the ticket issue / cancellation system 6 reads out the corresponding electronic ticket information from the ticket information database 21, and the corresponding information is received. The distribution status of the electronic ticket information is updated (S302), ticket issuing information including the distribution ticket display URL is created (S303), and the distribution ticket issuing information is transmitted to the distribution destination information terminal 2 (S305). . In addition, a ticket distribution completion notification is transmitted to the purchaser's information terminal 2 (S306), and the process ends.
The processing steps described above are executed by the ticket issuing unit 41, the ticket issuing completion notifying unit 42, the issued ticket management unit 43, and the ticket display unit 44 of the sales channel 4 and the ticket issuing / clearing system 6.

The user can also transfer the purchased electronic ticket as a gift to another user. Hereinafter, an outline when gifting an electronic ticket purchased by a user as a gift and a flow of a series of operations in the electronic ticket management system S will be described.
FIG. 16 is an image diagram showing an outline when an electronic ticket is presented as a gift, and FIG. 17 is a diagram showing a flow of a series of operations in the electronic ticket management system S when an electronic ticket is presented as a gift.

First, a user (purchaser) operates the information terminal 2 to log in to the electronic ticket management system S, and gives a gift electronic ticket (hereinafter referred to as a gift ticket) through the sales channel 4 (gift ticket sales site). Buy. Then, when the reservation sales system 5 of the present apparatus 1 receives a gift ticket purchase application, it makes a settlement for the gift ticket.
Here, the gift ticket may be any ticket such as a single item ticket, a set ticket, a choice ticket, a coupon ticket, and a value ticket.

In the present embodiment, the electronic ticket information (hereinafter referred to as gift ticket information) of the electronic ticket for gifts is provided with a gift ticket information database 23 dedicated to gift tickets instead of the ticket information database 21. Although it is stored in the ticket information database 23, it may be stored in the ticket information database 21 similarly to the above-described ticket information.
In this embodiment, when purchasing a gift ticket, a gift ticket sales site dedicated to the gift ticket is provided, and the user (purchaser) purchases the gift ticket through the gift ticket sales site. The electronic ticket may be purchased through the same sales channel 4 (or an affiliate sales site, various ticket sales sites, various ticket sales channels, etc.).

Further, when purchasing a gift ticket, the user inputs gift information and transmits it to the sales channel 4. The gift information includes information for identifying the information terminal 2 of the gift recipient user, such as a gift recipient user ID and email address, and a message for the gift recipient user attached to the gift ticket. In addition, information on the design and decoration of the gift ticket may be included.
The transmission of the gift information may be executed simultaneously with the purchase of the gift ticket. In other words, the reservation sales system 5 of the present apparatus 1 may perform payment for a gift ticket after receiving a gift ticket purchase application and gift information.

The reservation sales system 5 of the apparatus 1 cooperates with the ticketing / consumption system 6 of the apparatus 1 and purchase information when the payment is established and the gift information is received. And issue a gift ticket.
Upon receiving purchase information and a gift ticket issuance request from the pre-sale system 5, the ticket issuing / settlement system 6 of the present apparatus 1 creates gift ticket issuing information while referring to the gift ticket product database, and the created gift ticket The ticketing information is transmitted to the reservation sales system 5.

When the pre-sale system 5 of the present apparatus 1 receives the gift ticket issuing information from the ticket issuing / clearing system 6, the information relating to the gift ticket is stored in the gift ticket box 7 and also stored in the information terminal 2 of the user (gift destination). Send.
At this time, the information related to the gift ticket transmitted to the information terminal 2 of the user (gift destination) is a gift ticket display URL included in the gift ticket issuance information, and further, the gift ticket is sent from the user (purchaser) to the user (purchaser). It also includes information that can be recognized as being given to the recipient. In addition, a message card in which a message input by the user (purchaser) is described is given to the gift ticket. The message may be displayed simultaneously with the gift ticket display URL instead of the message card. In addition, the gift ticket is designed and decorated according to the gift.
Note that the amount of the gift ticket is not displayed in the information related to the gift ticket transmitted to the user (gift destination).
When the user (gift destination) receives the gift ticket (here, the gift ticket display URL), the user (gift destination) information terminal 2 notifies the reservation sales system 5 of the apparatus 1 of the receipt. At this time, the information terminal 2 of the user (purchaser) may be notified by a transmission means such as e-mail that the gift ticket has arrived at the recipient.

When the user (gift destination) uses the gift gift gift, the gift ticket display URL (gift ticket list screen) is displayed on the information terminal 2 from the gift ticket box 7 in which the gift gift is recorded. Is displayed, and a URL indicating the corresponding gift ticket is pressed (tapped) to make a gift ticket display request to the ticket issuing / consuming system 6 of the apparatus 1.
Upon receiving a ticket display request from the information terminal 2 of the user (gift destination), the ticket issuing / clearing system 6 of the apparatus 1 displays information (gift ticket screen) for displaying the gift ticket as information on the user (gift destination). Transmit to terminal 2. That is, upon receiving a request for downloading a desired gift ticket from the information terminal 2 of the user (gift recipient), the ticket issuing / settlement system 6 reads the gift ticket information requested for download from the ticket information database 21 and reads the read gift gift. The ticket information is distributed to the information terminal 2 for which a download request has been made via the external communication network NT.
Note that the method of using the gift ticket displayed on the information terminal 2 of the user (gift destination) and the flow of the ticket clearing process executed by the ticket issuing / clearing system 6 of the apparatus 1 are the same as in the case of the electronic ticket described above. It is.
Note that the gift ticket box 7 performs control specific to the gift ticket, such as making the user (gift recipient) unaware of the amount of the gift ticket, or applying a design or decoration corresponding to the gift.

Next, settlement processing for electronic ticket prices and the like operated in the electronic ticket management system S of the present embodiment will be described.
The outline of the settlement is as follows.
The travel agency will calculate the price of the electronic ticket based on the day when the electronic ticket is actually used (the day of the application process), and will start counting from the first day of each month to the last day of the month and pay the last day of the following month (29 days in December) Day. In addition, if the last day of each month is a Saturday, Sunday, or a national holiday, the last weekday is the payment date.
Payment is an amount obtained by subtracting a fee from the sales price of the electronic ticket or a wholesale price.
When the amount charged from the travel agency to the contract facility on the same settlement date exceeds the payment amount from the travel company to the contract facility, the travel company performs offset settlement by carrying over to the next settlement date. However, it is possible to stop carrying over to the next settlement, and if the travel agency charges the contract facility separately, the contract facility pays the travel agency without delay.
When paying from the travel agency to the contract facility, the payment is made to the financial institution account in the name of the contract facility, and when paying from the contract facility to the travel agency, the payment is made to the financial institution account designated by the travel company. In addition, the transfer fee incurred at the time of payment shall be borne by the contract facility in any case.
The travel agency allows the contract facility to confirm the settlement amount (clearing form) by accessing the electronic ticket management system S, and the communication cost for this access is borne by the contract facility. The ID and password required for browsing the contract facility system will be notified separately.
If the payment amount per trip from the travel agency to the contracted facility is less than the prescribed amount, the travel agency will pay the contracted facility up to two months not including the payment month. defer.

Specifically, the clearing process is executed according to the following flow.
The reservation information of the electronic ticket sold by the reservation sales system 5 is transmitted to the ticket issuing / consumption system 6. The ticket issue / consumption system 6 stores the received reservation information in the ticket information database 21. When the user uses the electronic ticket at the information terminal 2, the usage record is transmitted to the ticket issuing / consumption system 6 and stored in the ticket information database 21 (update of usage status). Settlement with contract facility.

Note that electronic tickets sold in the electronic ticket management system S of the present embodiment are not subject to cooling off. In addition, for the smooth operation of business, electronic tickets purchased by users are not refunded for the convenience of users in principle. However, in addition to the case where the electronic ticket management system S fails, A refund may be made if the conditions are met.
(1) When the provision of all or part of the electronic ticket service purchased by the user is unavoidably terminated or canceled before the expiration date of the electronic ticket due to the convenience of the contract facility.
(2) When it is found that a contract facility that provides a service or the like of an electronic ticket purchased by a user ends the business before the end of the validity period of the electronic ticket.
(3) When the contents of the electronic ticket purchased by the user are found to be significantly different from the conditions such as the service specified by the contract facility.
(4) When the travel agency determines that all or part of the electronic ticket service, etc. purchased by the user has an obstacle to the safety of the user.
(5) When it is found that all or part of the electronic ticket service purchased by the user has already been provided due to the convenience of the contract facility.
(6) When there is a significant hindrance to the provision of electronic ticket services during the valid period.
When a refund is issued, a refund is notified to the email address registered by the user and a refund is notified for the means, and the electronic ticket is invalidated. Even if the refund procedure has not been completed and before the expiration date, the electronic ticket may be invalidated after the user is notified of the refund.
In principle, there will be no cancellation fee and no refund will be issued. The refund method may be charge back to the user's credit card or the like.

As described above, according to the electronic ticket management apparatus and the electronic ticket management method of the present invention, the electronic ticket can be used more easily, and the usage history, usage trend, and the like of the electronic ticket can be managed. .
In addition, the printing fee for paper tickets, which was previously required, is no longer necessary, and the contract facility can simply clear the ticket by simply pressing an electronic stamp on the information terminal 2 such as a smartphone on which the electronic ticket is displayed. And sales management. As a result, electronic tickets can be spread and the number of contract facilities can be increased.

<Other embodiments>
In the above embodiment, the mount information of the electronic ticket is provided in the ticket issuing / consuming system 6 of the present apparatus 1 (external link method). For example, the mount information is provided in the affiliated sales site, various ticket sales sites, A method (embedded method) provided to the ticket sales channel side and implemented for each system may be employed. That is, an electronic ticket may be displayed on each sales channel side and an electronic stamp may be pressed. With this built-in method, the electronic ticket screen can be designed for each system.

In the above description, the electronic ticket is described. However, in the system of the present invention, paid information can be handled instead of the electronic ticket.
For example, it can be used as a privileged information service with a smartphone. Specifically, the purchase method purchases paid information from a smartphone site (paid member), and uses an electronic stamp distributed in advance to the facility as an application method. Further, as the provided value, a niche, narrow area, thematic information, a privilege such as a discount, etc. are assumed than the real guide book. In such a business model, information merchandise is sold instead of a medium such as an electronic ticket, and the contract facility provides a discount or the like to the user without paying money to the travel agency.
As a usage image, a user purchases information with an information terminal 2 such as a smartphone. As information content, for example, information (with a valid period) on which about 20 restaurants information is sold is sold for XX yen. The user sees the information and visits the store to cancel the rights. For example, the menu plan posted in the information comes with the right to receive a discount of XX yen or more, and the right can be used only once at each store, and can be applied with an electronic stamp. Done. Then, the user pays a fee locally for the discount amount.

In other embodiments, the following product planning is possible.
(1) For example, area products such as Kyoto specialties lunch.
(2) Themed products such as Osaka Okonomiyaki.
(3) Tie-ups like migratory products by tie-ups with regions and companies.
(4) O2O such as a special PASS for travel information version purchasers only.
(5) Planned products such as summer-free children's free PASS.
(6) A set product that includes eating and drinking and admission.
As a result, it is possible to develop a business as a BtoC that sells information itself that introduces plans and menus with “deal” as an effort in the field of non-inventory and non-reservation and local payment.

In addition, the following business development is possible by using the electronic ticket management system S.
Using this system as a platform, new businesses can be developed at each group of travel agencies.
For example, in addition to the information sales described above, it is possible to develop a settlement / performance management business with a contract facility in a privilege program for members.
In addition, as a ripple effect and expandability of this system, first, the use of users during travel can be expected. In addition, in domestic travel planning, we can expect to improve store operations and reduce handwritten documents by distributing smartphones that are currently handing out papers. In addition, it will be possible to reduce paper production by digitizing the distributed “mogi-ri ticket” and provide measures for online purchase users who are not currently available. In addition, it is expected to be effective for inbound correspondence.

In the operation of the electronic ticket management system S, non-functional requirements are exemplified below.
(1) Availability This is a request for continuously using the system service.
(1-1) In principle, it will be operated 24 hours a day without stopping. However, planned suspension by prior notice is allowed.
(1-2) In principle, the level of failure recovery is to recover to the point of failure. (Data loss is not allowed.)
(1-3) The operating rate is 99.95%. (Permits a stop for several hours in one year.)
(1-4) Online backup is performed for data.
(2) Performance / expansibility These are requirements related to system performance and future system expansion.
(2-1) The number of simultaneous accesses to the management screen is assumed to be about 10 accounts.
(2-2) Transaction data related to orders is stored for one year, and system logs are stored for 6 months.
(2-3) The system is constructed so that the CPU, memory, disk, and network can be increased according to the traffic volume and data volume.
(2-4) The time from when the stamp is pressed until there is a response is within 1 second.
(3) Operation and maintainability These are requests related to system operation and maintenance services.
(3-1) As a general rule, the operation of the management screen by the travel agency is from 9:00 to 19:00 on weekdays (except weekends and holidays).
(3-2) The user screen is operated for 24 hours 365 days.
(3-3) Data backup frequency is daily and system backup is every release.
(3-4) Error monitoring is performed at intervals of several hours, and an alert mail is delivered when an error occurs.
(3-5) The server device performs time synchronization with the standard time.
(4) Transferability This is a request for the transfer of current system assets.
(4-1) No transition due to new system.
(5) Security This is a request for ensuring the safety of information systems.
(5-1) Conduct WEB security diagnosis.
(5-2) For security patches, patches with high importance and urgency are applied as appropriate, and other patches are considered.
(5-3) Restrict available functions according to ID / PW and account authority.
(5-4) Data encryption is not performed.
(6) System environment / ecology This is a request for system installation environment and ecology.
(6-1) The number of users who operate the management screen is about 100 accounts.
(6-2) The number of users operating the user screen is about 10,000.

  In the above embodiment, the ticket management apparatus and the ticket management method of the present invention have been mainly described. However, the above embodiment is merely an example for facilitating understanding of the present invention, and does not limit the present invention. The present invention can be changed and improved without departing from the gist thereof, and the present invention includes the equivalents thereof.

1 This device (ticket management device)
2 Information terminal 3 Contract facility terminal 4 Sales channel 5 Reservation sales system 6 Ticketing / consumption system 7 Gift ticket box 11 CPU
12 ROM
13 RAM
14 Communication Interface 15 Hard Disk Drive 16 Input Device 17 Output Device 21 Ticket Information Database 22 Member Information Database 23 Gift Ticket Information Database 31 Sales Site Management Unit 32 Image Management Unit 33 Contract Facility Management Unit 34 Image Management Unit 35 User Management Unit 41 Ticket issue unit 42 Ticket issue completion notification unit 43 Issued ticket management unit 44 Ticket display unit 45 Electronic stamp recognition unit 46 Ticket application unit 47 Ticket application completion notification unit 51 Imprint S Electronic ticket management system NT External communication network

Claims (16)

An electronic ticket management apparatus configured to share information related to an electronic ticket used to receive purchase of goods or provision of services with an information terminal configured by a computer and connected via a communication line,
The computer
Storage means for storing electronic ticket information including history information indicating a use history of the electronic ticket, which is an aggregate of information necessary for displaying the electronic ticket on the screen of the information terminal;
Distribution means for distributing the electronic ticket information to the information terminal;
Updating means for receiving usage history information indicating that the electronic ticket has been used from the information terminal and updating the history information;
The electronic ticket management apparatus, wherein the usage history information includes information generated by bringing a conductive seal into contact with the electronic ticket information displayed on the screen of the information terminal. The electronic ticket management apparatus according to claim 1, wherein the electronic ticket is one of the following (1) to (7).
(1) Single voucher that can be used only once to receive purchase of a predetermined product or provision of a predetermined service,
(2) Tickets that can be used one or more times to receive purchases of predetermined products or provision of predetermined services and one or more times to receive purchases of other products or provision of other services A set ticket that includes tickets that can be used,
(3) A selection ticket that can be used by selecting any product or service from among a plurality of candidate products or services,
(4) coupon tickets that can be used multiple times to purchase a given product or receive a given service;
(5) A value ticket that can be used at the same time by specifying one or more units of a ticket to purchase a predetermined product or provide a predetermined service,
(6) Discount vouchers that can be discounted when purchasing predetermined products or providing predetermined services,
(7) A stamp rally ticket that can be used a plurality of times in order to purchase a predetermined product or receive a predetermined service in accordance with a specific theme, and collect usage results according to the theme. When the electronic ticket is the set ticket or a selection ticket,
The electronic ticket management apparatus according to claim 2, wherein the update unit individually updates the history information for each electronic ticket corresponding to a used product or service. When the electronic ticket is the coupon ticket,
The electronic ticket management apparatus according to claim 2, wherein the update unit updates the history information a plurality of times each time the electronic ticket is used. The distribution means distributes the electronic ticket information to a plurality of information terminals based on a distribution request received from the information terminal,
5. The electronic ticket management apparatus according to claim 1, wherein the updating unit receives the usage history information for each of the plurality of information terminals and individually updates the history information. 6. .   When the electronic ticket purchaser and the electronic ticket user are different, the distribution means adds a message from the purchaser to the user to the electronic ticket information to the information terminal of the user. The electronic ticket management apparatus according to claim 1, wherein the electronic ticket management apparatus is distributed.   The said update means updates the said log | history information by receiving a predetermined password when the said log | history information cannot be received normally, The log | history information is described in any one of Claim 1 thru | or 5 Electronic ticket management device. The computer
The electronic ticket management according to any one of claims 1 to 6, further comprising clearing means for clearing the price of the electronic ticket when the history information is updated by the update means. apparatus. An electronic ticket management method for sharing information related to an electronic ticket used to receive purchase of goods or provision of services with an information terminal connected by a computer via a communication line,
The computer is
A storage step of storing in the storage unit electronic ticket information that is a collection of information necessary for displaying the electronic ticket on the screen of the information terminal and includes at least history information indicating a use history of the electronic ticket;
A distribution step of distributing the electronic ticket information to the information terminal;
Receiving usage history information indicating that the electronic ticket has been used from the information terminal and updating the history information; and
The electronic ticket management method, wherein the usage history information includes information generated by bringing a conductive seal into contact with the electronic ticket information displayed on the screen of the information terminal. The electronic ticket management method according to claim 8, wherein the electronic ticket is one of the following tickets (1) to (7).
(1) Single voucher that can be used only once to receive purchase of a predetermined product or provision of a predetermined service,
(2) Tickets that can be used one or more times to receive purchases of predetermined products or provision of predetermined services and one or more times to receive purchases of other products or provision of other services A set ticket that includes tickets that can be used,
(3) A selection ticket that can be used by selecting any product or service from among a plurality of candidate products or services,
(4) coupon tickets that can be used multiple times to purchase a given product or receive a given service;
(5) A value ticket that can be used at the same time by specifying one or more units of a ticket to purchase a predetermined product or provide a predetermined service,
(6) Discount vouchers that can be discounted when purchasing predetermined products or providing predetermined services,
(7) A stamp rally ticket that can be used a plurality of times in order to purchase a predetermined product or receive a predetermined service in accordance with a specific theme, and collect usage results according to the theme. When the electronic ticket is the set ticket,
The electronic ticket management method according to claim 9, wherein in the updating step, the history information is individually updated for each electronic ticket corresponding to a used product or service. When the electronic ticket is the coupon ticket,
The electronic ticket management method according to claim 9, wherein in the updating step, the history information is updated a plurality of times each time the electronic ticket is used. The distribution step distributes the electronic ticket information to a plurality of information terminals based on a distribution request received from the information terminal,
12. The electronic ticket management method according to claim 8, wherein the updating step receives the usage history information for each of the plurality of information terminals and individually updates the history information. .   In the distribution step, when a purchaser of the electronic ticket is different from a user of the electronic ticket, a message from the purchaser to the user is given to the electronic ticket information to the information terminal of the user. The electronic ticket management method according to any one of claims 8 to 13, wherein the electronic ticket management method is distributed.   13. The update process according to claim 8, wherein the update process updates the history information by receiving a predetermined password when the use history information cannot be normally received. Electronic ticket management method. The computer is
The electronic ticket management according to any one of claims 8 to 13, further comprising a clearing step of clearing the price of the electronic ticket when the history information is updated by the updating step. Method.

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