JP2015090576A - Questionnaire device, method, and computer program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a respondent to select a desired choice further from among registered choices as executing a questionnaire by forming a free answer obtained from the respondent as a new choice, and to enable the respondent to easily grasp what kind of answers are made by all respondents without verifying contents of free answers one by one by automatically forming the free answers as choices in the questionnaire.SOLUTION: When receiving answer information about a choice arbitrarily selected by the respondent for a question on the questionnaire from a respondent terminal 2, a totalization processing unit 13 totalizes answer information for each question. On the other hand, when receiving a free answer as an answer for the question, a choice registration unit 14 forms the free answer as a new choice, and registers the free answer in a questionnaire storage unit 1A. Further, the totalization processing unit 13 performs totalization by considering the free answer as selection of a new choice formed from the free answer in response to the reception of the free answer.

Description

  The present invention relates to a technique for performing a questionnaire and totaling answers obtained from respondents.

  Conventionally, questionnaires via the Internet have been widely performed. Surveys via the Internet require less time and effort to answer than manual surveys, and it is easy to conduct surveys with a large population.

In this regard, as represented by Patent Documents 1 to 3, various systems have been proposed for conventional questionnaires via the Internet.
For example, Patent Document 1 proposes a system that performs attribute discrimination based on a questionnaire result to eliminate poor evaluations or notify evaluations obtained for evaluation targets. Patent Document 2 proposes a system for generating a questionnaire interactively. Furthermore, Patent Document 3 proposes a system that changes the contents of a questionnaire according to the attributes of visitors.

JP 2001-338100 A JP 2002-24474 A JP 2007-148838 A

  However, in the other conventional questionnaires including the systems described in Patent Documents 1 to 3, if there are no options in line with the respondent's intentions in the questionnaires with options, only free answers are accepted. It was. On the other hand, free answers obtained from multiple respondents may have the same or the same content, and if they are simply accepted as free answers, what kind of free answers are obtained after the survey is completed? It was necessary to scrutinize.

Therefore, according to the present invention, in the questionnaire, the free answer obtained from the respondent is configured as a new option, and as the questionnaire is executed, the respondent can select the desired option from the registered options. Like that.
In addition, free answers are automatically configured as options so that all respondents can easily understand what kind of answers they have without having to scrutinize the contents of free answers. Objective.

  In order to achieve the above object, a questionnaire apparatus according to one aspect of the present invention is an apparatus configured to be able to communicate with a respondent terminal used by a respondent of a questionnaire through a network, and perform aggregation by a questionnaire. , A questionnaire storage means for storing a questionnaire in which a question and an answer option for the question are associated, an extraction processing means for extracting the questionnaire with reference to the questionnaire storage means, and the respondent terminal, Questionnaire sending means for sending the questionnaire, answer information receiving means for receiving answer information relating to options arbitrarily selected by the respondent to the question from the respondent terminal based on the questionnaire, and the question For each answer, the first tally processing means for tallying the answer information and the answer to the question When there is no option, the free answer receiving means for receiving a free answer to the question from the respondent terminal, and the free answer as a new option for the question are configured, and the questionnaire storage means is referred to Option registration means for registering the new option in association with the question; second counting processing means for counting the reception of the free answer as a selection of a new option composed of the free answer; and It is characterized by having.

  The free answer may be limited to a predetermined number of characters.

  Further, the option registration means extracts a keyword from the free answer, configures a new option for the question based on the keyword, and refers to the questionnaire storage means to add the new option to the question. It is good also as what registers and registers.

  The option registration means refers to the questionnaire storage means, and if the new option configured based on the keyword is not the same or the same content as the existing option, the new option May be registered in association with the above question.

  In addition, referring to the answer status storage means for associating and storing the respondent identification information for identifying the respondent and the information related to the presence or absence of the answer to the questionnaire by the answerer, the answer status storage means, The information processing apparatus may further include a determination processing unit that rejects the aggregation of answer information from respondents who have already answered the questionnaire.

  Further, the advertisement information storage means for storing the advertisement information in association with the classification information corresponding to the contents of the options in the questionnaire, the respondent identification information for identifying the respondent, and the respondent selected Referring to the respondent information storage means for storing information relating to options in association with each other, the respondent information storage means and the questionnaire information storage means, the most respondents are based on the options selected by the respondent. With reference to the specifying means for specifying the category of the selected option, the advertising information extracting means for extracting the advertising information according to the specified classification with reference to the advertising information specifying storage means, and the respondent terminal, An advertisement information transmitting means for transmitting the advertisement information, wherein the questionnaire storage means responds to a question, a choice of answer to the question, and a content of the choice Or as storing survey kind information it is associated.

  In addition, the questionnaire method according to another aspect of the present invention is configured to be communicable via a network with a respondent terminal used by a respondent of the questionnaire, and the question and the answer option for the question are associated with each other. A method of summarizing a questionnaire by a computer having a questionnaire storage means for storing a questionnaire, wherein the computer refers to the questionnaire storage means and extracts the questionnaire with respect to the respondent terminal. , A process for transmitting the questionnaire, a process for receiving answer information related to options arbitrarily selected by the respondent to the question based on the questionnaire from the respondent terminal, and for each question, There is no option that matches the will of the respondents as a process of aggregating the answer information and answering the above questions. In this case, the process of receiving a free answer to the question from the respondent terminal, and the free answer as a new option for the question, and referring to the questionnaire storage means, the new option is A process of registering in association with a question and a process of counting the reception of the free answer as a selection of a new option composed of the free answer are executed.

  Further, a computer program according to still another aspect of the present invention is configured to be able to communicate with a respondent terminal used by a respondent of a questionnaire via a network, and a question and an answer option for the question are associated with each other. A program for causing a computer having a questionnaire storage means for storing a questionnaire to function as a questionnaire apparatus for performing a totaling by questionnaire, wherein the questionnaire is extracted by referring to the questionnaire storage means for the computer Processing, processing for transmitting the questionnaire to the respondent terminal, and receiving from the respondent terminal answer information relating to the option arbitrarily selected by the respondent to the question based on the questionnaire Process, a process of aggregating the answer information for each question, and a question As an answer to the above, when there is no option in line with the will of the respondent, a process of receiving a free answer to the question from the respondent terminal, and configuring the free answer as a new option for the question, A process of referring to the questionnaire storage means, registering the new option in association with the question, and a process of counting the reception of the free answer as a selection of a new option composed of the free answer; , Execute.

According to the present invention, since the free answer is registered as a new option, the answerer can select a desired option from the registered options as the questionnaire is executed. This eliminates the need to scrutinize the contents of free answers.
Further, even if the answer by the respondent is predicted in advance and the options for the question are not set without deficiency, the necessary options are registered based on the respondent's free answers at any time, so that a questionnaire can be easily created.

It is the functional block diagram which showed the function with which the questionnaire apparatus which concerns on embodiment of this invention, and a respondent terminal is provided. In the questionnaire apparatus which concerns on this embodiment, it is the figure which showed an example of the data memorize | stored in a questionnaire memory | storage part, Comprising: (a) Before an option is added, (b) After an option is added is shown. In the questionnaire apparatus which concerns on this embodiment, it is the figure which showed an example of the data memorize | stored in an answer condition memory | storage part. It is the processing flow figure which showed the flow of the process by the questionnaire apparatus which concerns on this embodiment. It is the figure which showed an example of the screen for an answerer to answer a questionnaire on an answerer terminal. It is the processing flow figure which showed the flow of the process by the questionnaire apparatus which concerns on this embodiment. It is the figure which showed an example of the screen for an answerer to answer a questionnaire on an answerer terminal. It is the processing flow figure which showed the flow of the process by the questionnaire apparatus which concerns on this embodiment. It is the functional block diagram which showed the function with which the questionnaire apparatus and respondent terminal which concern on another embodiment of this invention is provided. It is the figure which showed an example of the data memorize | stored in a questionnaire memory | storage part in the questionnaire apparatus which concerns on this embodiment. In the questionnaire apparatus which concerns on this embodiment, it is the figure which showed an example of the data memorize | stored in an advertisement information storage part. It is the figure which showed an example of the data memorize | stored in the respondent information storage part in the questionnaire apparatus which concerns on this embodiment. It is the processing flow figure which showed the flow of the process by the questionnaire apparatus which concerns on this embodiment. It is the figure which showed an example of the data memorize | stored in an answer status memory | storage part in the questionnaire apparatus which concerns on another embodiment of this invention. It is the processing flow figure which showed the flow of the process by the questionnaire apparatus which concerns on this embodiment.

Hereinafter, a questionnaire device according to an embodiment of the present invention will be described with reference to the drawings.
A questionnaire device 1 according to the present embodiment shown in FIG. 1 is a device that collects responses to a questionnaire from predetermined respondents and totals the responses, and a respondent terminal 2 used by the respondent and a network such as the Internet. Communication is possible via the NW.

  This questionnaire apparatus 1 is an external storage device such as a CPU (Central Processing Unit), a computer program executed by the CPU, a RAM (Random Access Memory) or ROM (Read Only Memory) for storing a computer program or predetermined data, and a hard disk drive. Thus, a functional block including a questionnaire storage unit 1A, an answer status storage unit 1B, an extraction processing unit 11, a discrimination processing unit 12, a totalization processing unit 13, an option registration unit 14, and a communication processing unit 15 is configured.

1 A of questionnaire memory | storage parts are the memory | storage parts which memorize | stored the questionnaire with which the question and the choice of the answer with respect to the said question were linked | related.
For example, as shown in FIG. 2, the questionnaire storage unit 1A includes a questionnaire ID for identifying a questionnaire, questions constituting each questionnaire, a plurality of options for the questions, and the number of answers to each option. Total information is stored in association with each other.

In the questionnaire questions, choices are provided in advance, and it is possible to accept free answers to the questions, assuming that there are no choices according to the respondent's will as answers to the questions. When a free answer is obtained from the respondent, the free answer is registered as a new option.
For example, as shown in FIG. 2 (a), for question (1), five choices (a) to (e) are initially given, but a respondent asks question (1). When the free answer is given, the free answer is newly added as an option (f) by the option registration unit 14 as shown in FIG.

  Further, the total information includes the number of answers for each option totaled by the total processing unit 13. In this regard, when a free answer is obtained from a certain respondent and the free answer is registered as a new option, it is counted as the new option selected by the respondent. For example, when a respondent makes a free answer to the question (1) from the state shown in FIG. 2A, the option registration unit 14 adds a new free answer as shown in FIG. 2B. Are added as a choice (f), and are counted as if there was an answer to select the choice (f).

The answer status storage unit 1B is a storage unit that stores an answerer ID for identifying the answerer and information related to whether or not the answerer has answered the questionnaire.
For example, as shown in FIG. 3, the answer status storage unit 1B stores the answerer ID of the respondent who answered the questionnaire in association with each questionnaire ID for identifying the questionnaire.
By referring to the answer status storage unit 1B, it is possible to determine whether a certain respondent has already answered a predetermined questionnaire.

  The extraction processing unit 11 is a processing unit that extracts a questionnaire with reference to the questionnaire storage unit 1A.

The discrimination processing unit 12 refers to the answer status storage unit 1B and executes a process of discriminating whether or not the respondent who has transmitted the answer information has already answered the questionnaire.
In this process, the answer status storage unit 1B is referred to, and based on the answerer ID for identifying the answerer and the questionnaire ID for identifying the questionnaire, it is determined whether or not the answerer has already answered the predetermined questionnaire. As a result, when the respondent has answered, the aggregation of the response information from the respondent is rejected.

The totalization processing unit 13 totals the response information obtained from the respondent for each question, and executes a process of registering in the questionnaire storage unit 1A.
In addition, when the totalization processing unit 13 receives a free answer for a question from the respondent terminal 2, the respondent who has made the free answer has a new answer configured by the option registration unit 14 regarding the question. Aggregate as if the selected option was selected.

The option registration unit 14 configures the free answer as a new option for the question, and executes a process of registering the new option in association with the question with reference to the questionnaire storage unit 1A.
The options composed of the free answers may be configured as the options of the free answers that are limited to a predetermined number of characters in advance, or after extracting the keywords from the free answers by linguistic analysis, It may have been edited using.

The communication processing unit 15 is a processing unit that enables data exchange with the respondent terminal 2.
The communication processing unit 15 transmits a questionnaire to the respondent terminal 2, or conversely, from the respondent terminal 2, based on the questionnaire, the answer information related to the option arbitrarily selected by the respondent for the question, Receive free answers to questions.

Next, the flow of processing by the questionnaire device 3 according to the present embodiment will be described.
First, the process from when the questionnaire device 3 transmits a questionnaire to the respondent and when the response information for the questionnaire is aggregated will be described with reference to FIG.
The questionnaire apparatus 3 uses the extraction processing unit 11 to extract a predetermined questionnaire with reference to the questionnaire storage unit 1A (S101).

The sent questionnaire is transmitted to the respondent terminal 2 by the communication processing unit 15 (S102).
On the other hand, when the answerer answers the questionnaire and the answer information for the questionnaire is transmitted together with the answerer ID from the answerer terminal 1, the questionnaire device 3 receives the answer information (S103).

Here, an example of the questionnaire screen displayed on the respondent terminal 2 is shown in FIG.
This screen example is for a questionnaire that evaluates a predetermined book. The total information 101 is graphed based on the total information of the questionnaire storage unit 1A, the choices 102 registered in the questionnaire storage unit 1A, and each choice 102 And a free answer input field 104 for making a free answer when there is no option 102 according to the respondent's intention.
In the free answer input field 104, the number of characters that can be input may be limited to a predetermined number. By limiting the number of characters in the free answer in advance, when the free answer is registered as an option as it is, the option can be simplified without becoming a long sentence.

  The respondent selects his / her own evaluation for a predetermined book from the options 102, and presses the selection button 103 corresponding to the selected option 102. As a result, the reply information related to the option selected by the respondent is transmitted from the respondent terminal 2 to the questionnaire device 1. At this time, if there is no option 102 according to the respondent's intention, a free answer is input in the free answer input field 104 and a transmission button is pressed. As a result, the answer information related to the free answer input by the respondent is transmitted from the respondent terminal 2 to the questionnaire device 1.

The response information is transmitted from the respondent terminal 2 to the questionnaire device 1 together with the respondent's respondent ID and the questionnaire questionnaire ID, and the questionnaire device 1 that has received this transmits the response information by the discrimination processing unit 12. A process of determining whether the respondent who has already answered the questionnaire is executed (S104).
In this process, the answer status storage unit 1B is referred to, and based on the answerer ID and the questionnaire ID received together with the answer information from the answerer terminal 2, it is determined whether or not the answerer has already answered.

If the answerer has already answered as a result of the discrimination processing, the answer information from the answerer is rejected (S105).
On the other hand, if the answerer has not yet answered as a result of the discrimination processing, the totaling processing unit 13 performs tabulation based on the received answer information (S106).

  When the answer information is totaled by the totalization processing unit 13 and the answer information is composed of existing options, the questionnaire storage unit 1A adds the total number of options selected by the respondent to the total information. Is updated.

On the other hand, when the respondent does not select an existing option and uses the free response as the response information, as shown in FIG. 6, the free response is configured as a new option, and the new option is the response. A process of counting as selected by the person is executed.
That is, when the questionnaire apparatus 1 receives a free answer for a predetermined question (S201), the option registration unit 14 configures the free answer as an option (S202).
In the process of configuring the free answer as an option, the free answer that has been limited to a predetermined number of characters in advance may be configured as an option as it is, or after extracting a keyword from the free answer by language analysis, the keyword is used. You can edit it.

  The option newly constructed from the free answer is registered by the option registration unit 14 in association with the corresponding questionnaire question in the questionnaire storage unit 1A (S203).

Further, the tabulation processing unit 13 tabulates the questions that have been freely answered, assuming that the new options composed of these free answers are selected by the respondent who made the free answer (S204). ).
That is, in the questionnaire storage unit 1A, the total number is added by one for the option newly registered based on the free answer, and the total information is updated.

  Here, FIG. 7 shows an example of a questionnaire response screen in which new options are registered based on free answers. The screen example in FIG. 7 is shown to another respondent after new options have been registered and tabulated based on the free answer “Funny” entered from the questionnaire screen shown in FIG. This is a questionnaire screen.

  In this example, an option 102a of “interesting” is newly added based on the free answer “interesting” answered by one respondent, and the option 102a can be selected. Yes. The options 102a are tabulated as selected by the respondent who made a free answer, and the total number is added by one.

According to the questionnaire device 1 according to the above embodiment, since the free answer is registered as a new option, the answerer can select the desired option from the registered options as the questionnaire is executed. Will be able to choose.
In addition, since free answers are registered as new options rather than merely accumulated, respondents who want to make free answers with the same content need only select the new options and can collect free answers.
Furthermore, even if the answer by the respondent is predicted in advance and the options for the question are not set without deficiency, the necessary options are registered on the basis of the respondent's free answers at any time, making it easy to create a questionnaire.

  In the above embodiment, in the process of configuring a free answer as an option, the free answer that is limited to a predetermined number of characters is configured as an option as it is, or after extracting a keyword from the free answer by language analysis, Edited using keywords and registered this as a new option. In this respect, it is further determined whether or not the options composed of free answers have the same or the same contents as the existing options, and the options having the same or the same contents are prevented from being registered twice. May be. An example of such processing is shown in FIG.

  When the questionnaire device 1 receives a free answer from the respondent terminal 2 (S301), the option registration unit 14 divides the free answer into units of a predetermined word and the like, and stores keywords stored in a predetermined table. A keyword is extracted from a free answer by language analysis, such as specifying (S302). Further, the extracted keyword is edited to configure a new option (S303).

Then, with reference to the existing options stored in the questionnaire storage unit 1A, it is determined whether there is an option having the same or the same content as the newly configured option (S304).
As a result, if there is an option having the same or the same content as the option that has already been newly configured, the existing option is counted as selected (S305).

On the other hand, as a result of the determination process in S304, if there is no option having the same or the same content as the newly configured option, the newly configured option is registered in association with a predetermined question (S306).
Further, the tabulation processing unit 13 tabulates new questions composed of the free answers as if they were selected by the respondent who made the free answers to the questions for which free answers were made (S307). ).

  As a result, even when a free answer with the same or the same content as the existing option is sent from the respondent as an answer, it is possible to prevent double registration of an option that overlaps with or overlaps with the existing option. it can.

Then, the structure of the questionnaire apparatus 3 which concerns on another embodiment of this invention at FIG. 9 is shown.
Like the questionnaire device 1, the questionnaire device 3 is configured to be communicable with the respondent terminal 2 via the network NW, and has a function as a device that collects responses to questionnaires from predetermined respondents and totals them. It has a function of distributing advertisement information to respondents based on the contents of responses from respondents.

This questionnaire apparatus 3 is an external storage device such as a CPU (Central Processing Unit), a computer program executed by the CPU, a RAM (Random Access Memory) or ROM (Read Only Memory) for storing the computer program and predetermined data, and a hard disk drive. The questionnaire storage unit 3A, answer status storage unit 3B, advertisement information storage unit 3C, respondent information storage unit 3D, extraction processing unit 31, discrimination processing unit 32, tabulation processing unit 33, option registration unit 34, communication processing unit 35 And a functional unit including the specific processing unit 36 is configured.
Of these functional units, the answer status storage unit 3B, the discrimination processing unit 32, the tabulation processing unit 33, and the communication processing unit 35 are the answer status storage unit 1B, the discrimination processing unit 12, the tabulation processing unit 13, and the like described above. The communication processing unit 15 has the same function.

The questionnaire storage unit 3 </ b> A in this example is a storage unit that stores a questionnaire associated with classification information corresponding to the contents of the options in addition to the questions and the options of answers to the questions.
In this questionnaire storage unit 3A, for example, as shown in FIG. 10, a questionnaire ID for identifying a questionnaire, a question constituting each questionnaire, a plurality of options for the question, classification information indicating a classification to which each option belongs, And the total information comprised by the number of answers with respect to each choice is stored in association with each other.

Here, the classification information is information for classifying each option based on the contents of each option, and the classification information is given to all options in advance.
By referring to this classification information for the options answered by the respondent, it is possible to grasp the tendency of the answer by the respondent, and to determine the preference and taste of the respondent.

The advertisement information storage unit 3C is a storage unit that associates and stores advertisement information and classification information corresponding to the contents of options for questions in the questionnaire.
For example, as shown in FIG. 11, the advertisement information storage unit 38 stores the advertisement ID for identifying the advertisement, the advertisement data, and the classification information given to the advertisement information in association with the content of the advertisement information. Has been.
By referring to the advertisement information storage unit 38, advertisement information having a high appealing power to the respondent is determined from the tendency of selection of options for the answerer's question.

The respondent information storage unit 3D is a storage unit that stores questionnaire response information for each respondent.
In this answer information storage unit 3D, for example, as shown in FIG. 12, an answerer ID for identifying the answerer, a questionnaire ID for identifying the questionnaire, and options selected by the answerer for each question of each questionnaire Such information is stored in association with each other.
This answer information is registered when the answer information is received from the respondent terminal 2, and it is possible to grasp what kind of answer the answerer has made by referring to the answer information.

  Like the extraction processing unit 11, the extraction processing unit 31 in this example refers to the questionnaire storage unit 1A to extract a questionnaire, and also refers to the advertisement information storage unit 3C to select the option most frequently selected by the respondent. The process which extracts the advertisement information according to the classification is executed. Note that the category of options most frequently selected by the respondent is specified by the specifying processing unit 36 described later.

  In this example, the option registration unit 34 configures the free answer as a new option for the question, refers to the questionnaire storage unit 3A, and registers the new option in association with the question. The classification information is given to it.

  The identification processing unit 36 refers to the respondent information storage unit 3D and the questionnaire information storage unit 3A, and identifies the category of options most selected by the respondent based on the options selected by the respondent. That is, by referring to the respondent information storage unit 3D, all the options selected by the respondent are grasped, and by referring to the questionnaire storage unit 3A, the classification information of the options selected by the respondent is grasped. Then, by summing up the number of pieces of each piece of classification information that has been grasped, the category of the option that is most frequently selected by the respondent is specified.

Next, with reference to FIG. 13, in the present embodiment, a flow of processing for distributing the advertisement information to the respondent based on the content of the answer from the respondent will be described.
First, in order to distribute advertisement information to a predetermined respondent, the specific processing unit 36 refers to the respondent information storage unit 3D and the questionnaire information storage unit 3A, and classifies the option most selected by the predetermined respondent. Is identified (S401).

In response to this, the extraction processing unit 31 refers to the advertisement information storage unit 3C, and extracts the advertisement information identified by the identification processing unit 36 according to the category of the option most selected by the respondent (S402). .
Then, the extracted advertisement information is distributed to the respondent terminal 2 by the communication processing unit 35 (S403).

According to the present embodiment, it is possible to distribute an advertisement with high appeal to the respondent after inferring the respondent's hobbies and preferences from the tendency of the options selected by the respondent.
Thus, for example, for respondents who answered various book questionnaires, if there were the most choices belonging to the category “impression” regardless of the book attributes, an advertisement related to a product that called “impression” To deliver. Therefore, even for respondents who read the same book and answer the questionnaire, it is possible to determine and distribute advertisements with high appeal from the tendency of the choices to select.

In the above embodiment, in order to prevent duplicate answers to the questionnaire, the presence / absence of an answer for each respondent is registered. In another example, when a certain condition is satisfied, The respondent may be given an opportunity to answer a questionnaire.
With respect to such an example, a case will be described in which a re-answer by a respondent is received on the condition that a certain period of time has passed since the respondent once answered.

In this case, as shown in FIG. 14, in the answer status storage unit 1B, for each questionnaire ID for identifying the questionnaire, the answerer ID of the respondent who answered the questionnaire and information on the date and time when the answerer made the answer Are stored in association with each other.
Further, the discrimination processing unit 12 refers to the answer status storage unit 1B and executes a process of discriminating whether or not the respondent who has transmitted the answer information has already answered the questionnaire and has once answered. Even in this case, it is determined whether or not a predetermined period has elapsed since the day when the answer was made. As a result, if a predetermined period has elapsed from the date of answering, the answers from the respondent are allowed to be counted.

Next, the flow of processing executed by the questionnaire device 3 in such an example will be described with reference to FIG.
The questionnaire apparatus 3 uses the extraction processing unit 11 to extract a predetermined questionnaire with reference to the questionnaire storage unit 1A (S501). The sent questionnaire is transmitted to the respondent terminal 2 by the communication processing unit 15 (S502). In response to this, the respondent answers the questionnaire, and when the answer information for the questionnaire is transmitted from the respondent terminal 1 together with the answerer ID, the questionnaire device 3 receives the answer information (S503).

The response information is transmitted from the respondent terminal 2 to the questionnaire device 1 together with the respondent's respondent ID and the questionnaire questionnaire ID, and the questionnaire device 1 that has received this transmits the response information by the discrimination processing unit 12. A process of determining whether the respondent who has already answered the questionnaire is executed (S504).
In this process, the answer status storage unit 1B is referred to, and based on the answerer ID and the questionnaire ID received together with the answer information from the answerer terminal 2, it is determined whether or not the answerer has already answered.

As a result of the discrimination process, when the respondent has already answered, the discrimination processing unit 12 further refers to the answer status storage unit 1B to determine whether or not a predetermined period has elapsed since the previous answer by the respondent. (S505).
As a result, if the predetermined period has not elapsed, the aggregation of the response information from the respondent is rejected (S506).

On the other hand, if the answerer has not yet answered as a result of the discrimination process in S504, and if the result of the discrimination process in S505 is that a predetermined period has elapsed from the previous answer by the answerer, the aggregation processing unit 13 is performed based on the received answer information (S507).
Subsequent aggregation processing is executed in the same manner as described above.

Thereby, it is possible to accept a plurality of responses from the respondent over a certain period of time, and to improve the quality of the questionnaire.
In this example, the condition for accepting a plurality of responses may not be a period, and may be configured by other conditions.

In the above embodiment, the choices and answers to the questionnaire questions need not be written, but in addition to emoticons, LINE (registered trademark), which is an application for real-time communication mainly used in mobile phone terminals. ) May be used, and is not particularly limited.
In addition, options and answers to questionnaire questions may be translated by automatic translation.

DESCRIPTION OF SYMBOLS 1A Questionnaire memory | storage part 1B Reply status memory | storage part 11 Extraction process part 12 Discriminant process part 13 Total process part 14 Choice registration part 15 Communication process part 2 Respondent terminal 21 Input / output process part 22 Communication process part 3A Questionnaire memory part 3B Answer condition memory | storage 3C Advertising information storage unit 3D Respondent information storage unit 31 Extraction processing unit 32 Discrimination processing unit 33 Total processing unit 34 Option registration unit 35 Communication processing unit 36 Specific processing unit NW network

Claims (8)

It is configured to be able to communicate with the respondent terminals used by the respondents of the survey via the network.
A device for counting by questionnaire,
Questionnaire storage means for storing a questionnaire in which a question and an answer option for the question are associated;
An extraction processing means for extracting the questionnaire with reference to the questionnaire storage means;
Questionnaire sending means for sending the questionnaire to the respondent terminal;
From the respondent terminal, based on the questionnaire, answer information receiving means for receiving answer information related to the option arbitrarily selected by the respondent to the question;
For each question, a first tabulation processing unit that tabulates the answer information;
As an answer to the question, when there is no option in line with the will of the respondent, free answer receiving means for receiving a free answer to the question from the respondent terminal;
An option registration means for registering the new option in association with the question with reference to the questionnaire storage means after configuring the free answer as a new option for the question,
Second counting processing means for counting the reception of the free answer as a selection of a new option composed of the free answer,
A questionnaire device characterized by that. The above free answer is limited to a predetermined number of characters.
The questionnaire device according to claim 1. The option registration means extracts a keyword from the free answer, composes a new option for the question based on the keyword, refers to the questionnaire storage means, and associates the new option with the question. sign up,
The questionnaire device according to claim 1 or 2. The option registration means refers to the questionnaire storage means, and if the new option configured based on the keyword is not the same or the same content as the existing option, the new option is Register in association with the question,
The questionnaire device according to claim 3. Answer status storage means for storing the answerer identification information for identifying the answerer and information related to whether or not there is a response to the questionnaire by the answerer,
A discrimination processing means for referring to the answer status storage means and rejecting the aggregation of answer information from respondents who have already answered the questionnaire;
The questionnaire device according to any one of claims 1 to 4. Advertisement information storage means for storing the advertisement information in association with the classification information corresponding to the contents of the options for the questions in the questionnaire;
Respondent information storage means for storing the respondent identification information for identifying the respondent and the information related to the option selected by the respondent in association with each other;
Referring to the respondent information storage means and the questionnaire information storage means, based on the options selected by the respondent, a specifying means for specifying a category of options most frequently selected by the respondent;
Referring to the advertisement information specifying storage means, an advertisement information extracting means for extracting advertisement information according to the specified classification;
An advertisement information transmitting means for transmitting the advertisement information to the respondent terminal;
The questionnaire storage means stores a questionnaire in which questions, choices of answers to the questions, and classification information according to the contents of the choices are associated,
The questionnaire device according to any one of claims 1 to 5. It is configured to be able to communicate with the respondent terminals used by the respondents of the survey via the network.
By a computer having questionnaire storage means for storing a questionnaire in which a question and an answer option for the question are associated with each other,
A method of counting by questionnaire,
With the above computer
A process of extracting the questionnaire with reference to the questionnaire storage means;
A process of sending the questionnaire to the respondent terminal;
A process of receiving answer information related to options arbitrarily selected by the respondent to the question from the respondent terminal based on the questionnaire;
For each question, a process of counting the answer information;
As a response to the question, when there is no option that meets the will of the respondent, a process of receiving a free answer to the question from the respondent terminal;
A process of configuring the free answer as a new option for the question, registering the new option in association with the question with reference to the questionnaire storage means,
A process of counting the reception of the free answer as a selection of a new option composed of the free answers,
A questionnaire method characterized by that. It is configured to be able to communicate with the respondent terminals used by the respondents of the survey via the network.
A computer having questionnaire storage means for storing a questionnaire in which a question and an answer option for the question are associated;
It is a program for functioning as a questionnaire device for counting by questionnaire,
For the above computer,
A process of extracting the questionnaire with reference to the questionnaire storage means;
A process of sending the questionnaire to the respondent terminal;
A process of receiving answer information related to options arbitrarily selected by the respondent to the question from the respondent terminal based on the questionnaire;
For each question, a process of counting the answer information;
As a response to the question, when there is no option that meets the will of the respondent, a process of receiving a free answer to the question from the respondent terminal;
A process of configuring the free answer as a new option for the question, registering the new option in association with the question with reference to the questionnaire storage means,
Processing to count the reception of the free response as a selection of a new option composed of the free response,
Computer program.

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