JP2012123661A - Tenant moving-out management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system that manages service related to tenant's moving-out due to cancellation of lease agreement, the system being capable of obtaining inspection approval from the tenant even without the tenant being attendant for witness, and to further streamline the system configuration.SOLUTION: In response to an attendance request from a moving-out management server 101 (206), inspection content is input to an operation terminal 104 (207), so that inspection result is transferred to the moving-out management server 101 (208). The moving-out management server 101 indicates the inspection result to a tenant terminal 105 to obtain an approval of inspection (209), and then transmits an attendance report to the terminal of a consignor who has consigned the moving-out service to obtain an approval of construction (211), and orders construction to a construction undertaker terminal 107 (212).

Description

  The present invention relates to an exit management system for managing exit work associated with cancellation of rental real estate.

  Patent Document 1 states that repair costs are calculated based on the theme of “removal work can be approved on the spot at the time of leaving, and the contents and amount of repairs can be obtained and approval can be obtained. An apparatus is disclosed.

  In Patent Document 1, the repair information and the settlement amount input at the leaving site are output on a paper surface by a printer, and a signature / seal is given to the moving person.

  In addition, after calculating the repair cost, the name of the contractor corresponding to the repair item is extracted, and a construction order file is generated.

JP 2003-077658 A

  The evacuees are not limited to individuals, but may be groups such as families and companies. In the case of a group, the person who is present and explains the situation may not have the position or authority to approve the assessment results. For example, the case where a housewife witnesses and the husband approves, or the section manager stands and the department manager approves. In such a case, it is not possible to ask for a signature or seal on the paper printed at the witness site. Even if the approver is not at the site, it is desirable for the purpose of attendance to obtain immediate approval.

  When confirming the contents of the assessment, a terminal having a somewhat large display is required in order for both the retired person and the sales person to see the same screen at the same time. In addition, when printing and checking on paper, a printer is required. In addition, there is a problem that the processing time of printing is involved.

The exit management system according to the present invention is:
An exit management system that can be connected to a tenant terminal of a renter vacating from a real estate rental property and a sales staff terminal that can be connected to a sales staff terminal that assesses the status of the property accompanying the eviction, and an exit management system comprising the sales staff terminal,
The sales representative terminal is
(A) An assessment content reception department that inputs the assessment content through the operations of the sales staff;
(B) having an assessment result data transmission unit for transmitting assessment result data including assessment content to the exit management server;
The exit management server is
(1) an assessment result receiving unit that receives assessment result data from the sales representative terminal;
(2) an assessment result storage unit for storing the received assessment result data;
(3) A renter approval requesting unit that transmits an assessment result screen that indicates the contents of the assessment and prompts selection of approval / disapproval to the lessee terminal and receives approval / disapproval from the lessee terminal.

  The lessee approval requesting unit may further notify the sales representative terminal of the result of approval or non-approval by the lessee.

The sales representative terminal further includes a settlement amount calculation unit for calculating a settlement amount based on the assessment content,
The assessment result data transmission unit transmits the assessment result data including the payment amount to the exit management server,
The lessee approval requesting section further shows a settlement amount on the assessment result screen.

The exit management server further includes a settlement amount calculation unit that calculates a settlement amount based on the assessment content,
The lessee approval requesting section further shows a settlement amount on the assessment result screen.

In addition, the exit management server can be connected to a consignor terminal of a consignor who has entrusted the assessment work,
In addition, the exit management server, when receiving approval approval from the lessee terminal, sends an witness report screen indicating the contents of the assessment and prompting the construction approval to the consignor terminal, and receives the construction approval from the consignor terminal. It has a witness report department.

In addition, the exit management server can be connected to a contractor terminal of a contractor that performs construction of a real estate property,
The exit management server further includes a construction ordering unit that notifies the construction contractor terminal of a construction order when a construction approval is received from the consignor terminal.

In addition, when the exit management server receives approval from the lessee terminal, the exit management server transmits a construction contractor selection screen for prompting the selection of the construction contractor to the sales staff terminal and receives the selection of the contractor from the contractor terminal. We have a contractor selection department,
The construction ordering section notifies the construction contractor terminal of the selected construction contractor of the construction order.

The exit management method according to the present invention is as follows:
Leaving terminal of the renter leaving the real estate rental property, the leaving management server connectable to the sales person in charge of the sales person who assesses the status of the property accompanying the leaving, and the leaving management method by the leaving management system comprising the sales person terminal And by the sales representative terminal,
(A) An assessment content acceptance process in which the assessment content is input by the operation of the sales staff;
(B) having an assessment result data transmission step of transmitting assessment result data including assessment contents to the exit management server;
By the exit management server,
(1) an assessment result receiving process for receiving assessment result data from the sales representative terminal;
(2) an assessment result storage step for storing the received assessment result data;
(3) It has a renter approval requesting process for transmitting an assessment result screen that indicates the contents of the assessment and prompting selection of approval / rejection to the lessee terminal and receiving approval / rejection from the lessee terminal.

The exit management server according to the present invention is:
An exit management server that can be connected to a lessee terminal of a lessee eviction from a real estate rental property and a sales representative terminal of a sales representative who assesses the property status accompanying the eviction,
(1) an assessment result receiving unit that receives assessment result data including assessment contents from the sales staff terminal;
(2) an assessment result storage unit for storing the received assessment result data;
(3) It has a renter approval requesting unit that transmits the assessment result screen that indicates the contents of the assessment and prompts selection of approval / disapproval to the lessee terminal and receives approval / disapproval from the lessee terminal.

The program according to the present invention is:
On the computer that will be the exit management server that can be connected to the lessee terminal of the renter leaving the real estate rental property and the sales representative terminal of the sales representative who assesses the property status accompanying the eviction,
(1) an assessment result acceptance procedure for receiving assessment result data including assessment details from the sales representative terminal;
(2) an assessment result storage procedure for storing the received assessment result data;
(3) Sending an assessment result screen to the lessee terminal indicating the contents of assessment and prompting selection of approval / disapproval, and executing a lessee approval request procedure for receiving approval / disapproval from the lessee terminal. .

  Since the assessment details are presented on the terminal of the lessee (who approves as the lessee) and the approval is requested, the appraisal is approved even if the lessee (who approves as the lessee) is not present Obtainable.

  The contents of the assessment can be confirmed on the terminal of the evacuees, eliminating the need for a large screen on the sales representative's terminal Also, a printer is not necessary. Therefore, the system configuration can be simplified and the cost can be reduced.

  If you ask for the renter's approval, you will be asked for approval by the consignor immediately, so the procedure period can be shortened.

  If you ask for the approval of the consignor, you will immediately place an order for the construction, so you can speed up the construction and shorten the vacant room.

  The sales representative selects a vendor and places an order with that vendor. This speeds up the procedure while taking into account the judgment of the sales staff in consideration of various circumstances.

FIG. 1 is a diagram illustrating a network configuration according to an exit management system. FIG. 2 is a diagram illustrating a data flow according to the leaving management system. FIG. 3 is a diagram showing the configuration of the consignor side server. FIG. 4 is a diagram showing a configuration (part 1) of the leaving management system. FIG. 5 is a diagram illustrating a processing flow for accepting a room exit request. FIG. 6 is a diagram showing a data flow related to witness reservation. FIG. 7 is a diagram showing a witness guidance mail transmission process flow. FIG. 8 is a flowchart showing the witness reservation registration process flow. FIG. 9 is a diagram illustrating a data flow related to the witness instruction. FIG. 10 is a diagram illustrating a configuration (part 2) of the leaving management system. FIG. 11 is a diagram showing a witness instruction transfer process flow. FIG. 12 is a diagram illustrating a configuration of a sales staff terminal. FIG. 13 is a diagram showing the configuration (part 3) of the leaving management system. FIG. 14 is a diagram showing an assessment result acceptance process flow. FIG. 15 is a diagram showing a lessee approval request processing flow. FIG. 16 is a diagram showing a configuration (part 4) of the leaving management system. FIG. 17 is a diagram showing a construction contractor selection processing flow. FIG. 18 is a diagram showing the configuration (part 5) of the leaving management system. FIG. 19 is a diagram showing the flow of the witness report process and the construction order process. FIG. 20 is a diagram showing a configuration of a leaving management system according to the second embodiment.

Embodiment 1 FIG.
FIG. 1 is a diagram illustrating a network configuration according to an exit management system. The exit management system includes an exit management server 101, a consignor-side server 102, a cancellation acceptance terminal 103, a sales representative terminal 104, a lessee terminal 105, a consignor terminal 106, and a contractor terminal 107. An exit management server 101, a consignor side server 102, and a cancellation acceptance terminal 103 are connected to the consignor side network.

  In this example, it is assumed that a real estate agent who manages real estate leasing and brokers a lease contract entrusts the leaving operation to another leaving management agent. The consignor side server 102 is a server that manages real estate business on the consignor side. The cancellation acceptance terminal 103 is a terminal used by an office worker who accepts cancellation on the consignment side. The consignor terminal 106 is a terminal that is used by a person who has entrusted leaving work (including assessment work), that is, a responsible person who has the authorization authority of the consigning side.

  The leaving management server 101 is a system for managing leaving work on the trust side. The sales staff terminal 104 is also a terminal used by the commissioned sales staff.

  An exit management server 101, a sales representative terminal 104, a lessee terminal 105, a consignor terminal 106, and a contractor terminal 107 are connected to the Internet. As the sales staff terminal 104, for example, a mobile wireless terminal such as a mobile phone is used. This terminal has a browser and a mailer. The sales representative performs witness work at the property site. The lessee terminal 105 is a terminal used by a lessee who cancels the lease contract and leaves. In particular, it is a terminal of a person who has the authority to approve the assessment result by witness. For example, a portable wireless terminal such as a cellular phone or a PC (personal computer) is used. This terminal also has a browser and a mailer. The exit management server 101 is connected to the consignor side network or the Internet. The contractor terminal 107 is a terminal used by a contractor who undertakes the construction of the property. The entrustor terminal 106 may also be connected to the entrustor side network.

  The business flow by the leaving management system will be described. FIG. 2 is a diagram illustrating a data flow according to the leaving management system. The lessee who wants to cancel the contract notifies the real estate agent of the cancellation request. Therefore, a cancellation application is communicated to the cancellation reception by telephone, postal mail or e-mail (201). The clerk accepting the cancellation accesses the consignor side server 102 from the cancellation reception terminal 103 and registers the cancellation information (202). When the consignor-side server 102 receives the cancellation information registration, the consignor-side server 102 transmits a room leaving operation request to the room leaving management server 101 (203). Upon receipt of the request for leaving work, the leaving management server 101 communicates with the lessee terminal 105 and accepts the witness reservation (204). At this time, the exit management server 101 notifies the consignor-side server 102 of the contents of the witness reservation as the business progress (205). The leaving management server 101 also notifies the consignor-side server 102 of the processing contents as needed as the business progress. The sales representative terminal 104 of the person in charge holding the witness holds the witness instruction transferred from the exit management server 101 (206). The person in charge inputs the contents of the assessment by the witness to the sales staff terminal 104 (207). The assessment result is transferred from the sales staff terminal 104 to the exit management server 101 (208). Then, the assessment result is presented from the exit management server 101 to the lessee terminal 105 to request approval for the assessment (209). When the exit management server 101 obtains the assessment approval, it accepts the selection of the construction contractor from the sales staff terminal 104 (210). The exit management server 101 reports the witness to the consignor terminal 106 and requests approval of the construction (211). When acceptance of construction is accepted from the consignor terminal 106, a construction order is transmitted to the construction company terminal 107 (212). When the construction is completed, the construction contractor terminal 107 notifies the exit management server 101 of the completion of the construction (213). The exit management server 101 instructs the sales representative terminal 104 to confirm the construction result (214). When the person in charge confirms the construction result, the person in charge notifies the exit management server 101 of the confirmation result from the sales staff terminal 104 (215).

  Hereinafter, details of the processing will be described. First, the operation of the consignor-side server 102 for the cancellation registration (202), the leaving business request (203), and the business progress notification (205) in FIG. 2 will be described.

  FIG. 3 is a diagram showing the configuration of the consignor side server. The consignor-side server 102 includes a lease contract database 301, a cancellation registration input unit 302, an exit business request notification unit 303, and a business progress reception unit 304.

  The rental contract database 301 is a database that manages data related to a rental contract. Each rental contract stores rental information (lessee, lender, rent, contract date, etc.) and property information (property name, location, floor plan, equipment, etc.), cancellation date for cancellation application, and lessee email It is configured to store an address, a lessee telephone number, business progress, and the like.

  The cancellation registration input unit 302 performs processing for inputting the cancellation registration (202). Specifically, a search key such as a contract number or a property name is received from the cancellation acceptance terminal 103, a rental contract is specified based on the search key, and the rental information is returned to the cancellation acceptance terminal 103. After confirming the rental information, the operator of the cancellation acceptance terminal 103 inputs the cancellation date, the lessee e-mail address, and the lessee telephone number, and instructs transmission to the consignor-side server 102. As a result, the cancellation registration input unit 302 specifies the rental contract, receives the cancellation date, the lessee email address, and the lessee telephone number, and stores them in the rental contract database 301.

  The leaving business request notifying unit 303 performs processing for notifying a leaving business request (203). Specifically, after the cancellation registration input process, an exit request for the property relating to the cancellation registration is generated and transmitted to the exit management server 101. At this time, the rental information, the property information, the cancellation date, the lessee e-mail address, and the lessee telephone number are read out from the lease contract database 301, and these are included in the exit business request.

  The business progress reception unit 304 operates to receive a business progress notification (205) at any time and store the business progress in the rental contract database 301.

  Next, the operation of the leaving management server 101 related to the leaving work request (203) and witness reservation (204) in FIG. 2 will be described.

  FIG. 4 is a diagram showing a configuration (part 1) of the leaving management system. The exit management server 101 includes an exit business request reception unit 401, an exit business management table 402, an attendance guidance email transmission unit 403, an attendance reservation registration unit 404, a person-in-charge schedule table 405, and an attendance reservation confirmation email transmission unit 406. Yes. The leaving business request receiving unit 401 performs processing for receiving a leaving business request. The leaving business management table 402 is a table for managing a leaving business. The witness guidance mail transmission unit 403 performs processing for transmitting the witness guidance mail. The witness reservation registration unit 404 performs processing for accepting an witness reservation. The person-in-charge schedule table 405 is a table that manages the schedule of persons in charge who perform the assessment by witness. The witness reservation confirmation mail transmission unit 406 performs processing for transmitting the witness reservation confirmation mail.

  The reception of the business progress notification (205) will be described. FIG. 5 is a diagram illustrating a processing flow for accepting a room exit request. The leaving business request reception unit 401 waits for reception of a leaving business request from the consignor-side server 102 (S501). When a new exit request is received, a new case ID is assigned (S502), and the exit request (rental information, property information, cancellation date, lessee email address, lessee phone number) is left in association with the case ID. It is stored in the business management table 402 (S503).

  When the acceptance of the business progress notification (205) is finished, the process proceeds to the witness reservation (204). FIG. 6 is a diagram showing a data flow related to witness reservation. The exit management server 101 transmits an witness guidance email including the witness reservation screen URL in the text to the lessee terminal 105, and the renter terminal 105 accesses the witness reservation screen URL in accordance with an operator's instruction. The exit management server 101 returns the attendance reservation screen to the lessee terminal 105 that is the access source of the attendance reservation screen URL, and the lessee terminal 105 exits the desired attendance date and time accepted on the attendance reservation screen displayed on the browser. When the exit management server 101 confirms the witness reservation at the desired date and time of witnessing, the exit management server 101 sends a witness reservation confirmation mail to the lessee terminal 105 to notify that the witness reservation has been confirmed.

  The witness guidance mail transmission process by the witness guidance mail transmission unit 403 will be described. FIG. 7 is a diagram showing a witness guidance mail transmission process flow. For a case for which witness guidance has not yet been sent (S701), a code for identifying the case is added to the witness reservation screen URL included in the text of the witness guidance email (S702), and the processing is sent to the lessee email address (S703).

  The witness reservation registration process by the witness reservation registration unit 404 will be described. FIG. 8 is a flowchart showing the witness reservation registration process flow. When access to the witness reservation screen URL is accepted from the lessee terminal 105, the case ID is first identified from the additional code of the accessed witness reservation screen URL (S801). The rental information corresponding to the case ID is acquired from the exiting room management table 402, an witness reservation screen including the rental information of the case is generated (S802), and the witness reservation screen is returned to the accessor lessee terminal 105 (S803). ). Waiting for reception of the desired date of attendance from the lessee terminal 105 and receiving the desired date of attendance (S804), it is determined whether the person in charge has a plan for the desired date of attendance (S805). The schedule of the person in charge is acquired from the person-in-charge schedule table 405. If a schedule of work (including witness), movement, vacation, etc. is assigned at the desired date and time of witnessing, a notice that reservation is not possible is added to the witness reservation screen (S806) and sent to the lessee terminal 105 again. (S803), and the same processing is repeated (S804 to S806). When the schedule of the person in charge of witnessing is vacant (S805), the witness schedule date and person in charge of the case and the person in charge are stored in the leaving work management table 405 (S807), and the person in charge in the person in charge schedule table An attendance schedule is set at the date and time (S808). Then, the witness reservation confirmation mail including the scheduled witness date is transmitted to the lessee mail address (S809).

  Next, the operation of the exit management server 101 for the witness instruction (206) in FIG. 2 will be described.

  FIG. 9 is a diagram illustrating a data flow related to the witness instruction. The salesperson accesses the exit management server 101 from the salesperson terminal 104 and logs in to the salesperson. The sales staff terminal 104 receives the menu selection screen from the exit management server 101, selects an attendance instruction from the menu, and transmits an attendance instruction request to the exit management server 101. The sales staff terminal 104 displays an witness instruction screen representing the witness instruction transferred from the leaving management server 101. Furthermore, when master data is requested from the sales staff terminal 104 to the leaving management server 101, the master data is transferred from the leaving management server 101 to the sales staff terminal 104. The exit management server 101 holds master data. The master data is used for inputting (207) the assessment result by the witness.

  A configuration related to the witness instruction will be described. FIG. 10 is a diagram illustrating a configuration (part 2) of the leaving management system. The exit management server 101 includes a sales staff login unit 1001 and an witness instruction transfer unit 1002 in addition to the exit business management table 402. The sales staff login unit 1001 processes the sales staff login. The witness instruction transfer unit 1002 transfers the witness instruction screen and master data.

  FIG. 11 is a diagram showing a witness instruction transfer process flow. First, sales representative login processing (S1101) by the sales representative login unit 1001 is performed. Specifically, in response to access from the sales staff terminal 104, a sales staff login screen for prompting the sales staff to enter the login ID and password is returned, and the login ID and password are received from the sales staff terminal 104. If the login ID and password match the salesperson login ID and password stored in the salesperson login unit 1001, it is determined that the login is successful, and the subsequent processing is continued. If the login ID and the password do not match, it is determined that the login has failed, and the subsequent processing is not performed. The sales staff login screen is further configured to prompt menu selection.

  When the attendance instruction request selected from the menu is received from the sales staff terminal 104 (S1102), the attendee matches the sales staff identified by the login ID from the leaving work management table 402, and the scheduled attendance date is the current day. Is extracted (S1103). Then, the rental information of the case is obtained from the leaving business management table 402, an witness instruction screen for displaying the scheduled witness date and rental information is generated (S1104), and the witness instruction screen is returned to the sales representative terminal 104 (S1105). ). The witness instruction screen is configured to instruct a master data request. When the master data request is received while waiting for the request (S1106), the rental information and the property information corresponding to the case are acquired from the leaving work management table 402, and master data including the rental information and the property information is generated (S1107). The generated master data is returned to the sales representative terminal 104 (S1108).

  Next, the operation of the sales representative terminal 104 regarding the assessment input (207) and assessment result (208) in FIG. 2 will be described.

  FIG. 12 is a diagram illustrating a configuration of a sales staff terminal. The sales staff terminal 104 includes a master data acquisition unit 1201, a master data storage unit 1202, an assessment content reception unit 1203, an assessment content storage unit 1204, a settlement amount calculation unit 1205, a settlement amount storage unit 1206, and an assessment result data transmission unit 1207. Have. Each process will be described in the order of operation. The master data received by the master data acquisition unit 1201 is stored in the master data storage unit 1202. When the assessment is started, the assessment content receiving unit 1203 displays an assessment input screen according to the operation of the sales staff, and prompts the user to input the assessment content. Enter the status (comments, photos), necessity of construction, construction type, construction cost, construction cost, burden rate, etc. for each item. The assessment content is stored in the assessment content storage unit 1204. When the acceptance of the assessment content is completed, the settlement amount calculation unit 1205 calculates the settlement amount based on the assessment content. Specifically, for each construction item, the construction cost is multiplied by the burden rate to calculate the burden cost for each item, and the sum of the burden costs for each item is obtained. The settlement amount is displayed and stored in the settlement amount storage unit 1206. The assessment result data transmission unit 1207 reads the assessment content from the assessment content storage unit 1204, reads the settlement amount from the settlement amount storage unit 1206, and transmits assessment result data including the assessment content and the settlement amount to the exit management server 101.

  Next, the operation of the leaving management server 101 regarding the assessment approval (209) in FIG. 2 will be described.

  FIG. 13 is a diagram showing the configuration (part 3) of the leaving management system. The exit management server 101 includes an exit result management unit 402, an assessment result reception unit 1301, an assessment result storage unit 1302, a renter approval request unit 1303, and a sales staff table 1304. The assessment result receiving unit 1301 receives assessment result data. The assessment result storage unit 1302 stores assessment result data in association with a case. The lessee approval request unit 1303 performs processing for obtaining approval / disapproval for the assessment result from the lessee. The sales staff table 1304 is a table for managing sales staff information.

  FIG. 14 is a diagram showing an assessment result acceptance process flow. In the same manner as described above, the sales staff login process (S1401) is performed, and when the assessment result transfer is instructed by menu selection (S1402), the assessment result data is received (S1403). Then, the case is specified (S1404), and the assessment result is stored in the assessment result storage unit 1302 in association with the case ID (S1405). Furthermore, a lessee approval request process is activated (S1406).

  FIG. 15 is a diagram showing a lessee approval request processing flow. The assessment result of the case is read from the assessment result storage unit 1302, and an assessment result screen for displaying the assessment result is generated (S1501). The assessment result screen is configured to urge the operator to select whether or not to approve the assessment result, and to return to the exit management server 101 whether or not the selected approval is accepted. An approval request mail including the URL of the assessment result screen in the body is transmitted to the lessee mail address of the case (S1502). Then, it waits for approval approval / disapproval from the lessee terminal 105 (S1503). When approval approval / disapproval is received, the approval / disapproval of the case is stored (S1504), and an email notifying the approval result is sent to the sales representative of the case. It is transmitted to the mail address (S1505). That is, the applicability of the assessment is notified to the terminal 104 of the sales representative who conducted the assessment.

  Next, the operation of the leaving management server 101 regarding the construction contractor selection (210) in FIG. 2 will be described.

  FIG. 16 is a diagram showing a configuration (part 4) of the leaving management system. The exit management server 101 includes a construction contractor selection unit 1601 and a construction contractor table 1602 in addition to the exit work management table 402 and the assessment result storage unit 1302. The construction contractor selection unit 1601 performs processing for accepting selection of a construction contractor from the sales staff terminal 104. The contractor table 1602 is a table for managing contractors.

  FIG. 17 is a diagram showing a construction contractor selection processing flow. As described above, the sales representative logs in (S1701), and when the contractor selection is selected from the menu (S1702), the lessee's approval result can be approved from the assessment result storage unit 1302, and no contractor is selected. Is identified (S1703). Then, the assessment contents and property information of the specified project are read from the assessment result storage unit 1302, the construction company list is acquired from the construction company table 1602, and a construction contractor selection screen that displays the assessment contents, property information, and the construction company list is generated. (S1704). The construction contractor selection screen is configured to prompt the operator to select a construction contractor according to the type of the construction item, and return the construction contractor corresponding to the selected construction item to the exit management server 101. This construction contractor selection screen is transmitted to the sales staff terminal 104 (S1705), and the construction contractor corresponding to the returned construction item is received (S1706). A construction contractor is stored in association with each construction item of the case in the assessment result storage unit 1302 (S1707). These processes are performed for all cases identified in S1703 (S1708).

  Next, the operation of the leaving management server 101 related to the witness report / construction approval (211) and the construction order (212) in FIG. 2 will be described.

  FIG. 18 is a diagram showing the configuration (part 5) of the leaving management system. The exit management server 101 includes a consignor table 1801, an witness report unit 1802, and a construction ordering unit 1803, in addition to the exit business management table 402, the assessment result storage unit 1302, and the construction contractor table 1602. The entrustor table 1801 is a table for storing entrustor information. The witness report unit 1802 reports the assessment result of the witness to the consignor and performs a process of accepting consent to the construction. The construction ordering unit 1803 performs a process of placing an order for construction with a construction contractor.

  FIG. 19 is a diagram showing the flow of the witness report process and the construction order process. The witness reporting unit 1802 identifies a case that can be approved by the lessee in the assessment result storage unit 1302 and is not set to accept the construction by the consignor, and the assessment result of the case from the assessment result storage unit 1302 An witness report screen for reading and displaying the assessment result is generated (S1901). The e-mail address of the entrustor of the case is acquired from the entrustor table 1801, and an acceptance request mail including the witness report screen URL in the text is transmitted to the entruster mail address (S1902). The witness report screen is configured to return the construction acceptance to the exit management server 101 when construction acceptance is instructed by the operation of the operator. When access to the witness report screen URL is accepted from the entrustor terminal 106 that has received the acceptance request mail, the witness report screen is returned. When the construction approval specified on the witness report screen is received (S1903), the construction approval of the case is stored in the assessment result storage unit 1302 (S1904).

  The construction ordering unit 1803 acquires the property information of the project from the leaving work management table 402, acquires the construction item and the contractor of the project from the assessment result storage unit 1302, and generates a mail notifying the construction order. The construction order notification email includes construction items and property information. Then, the e-mail address of the construction contractor is acquired from the construction contractor table 1602, and a construction order notification mail is transmitted to the e-mail address of the construction contractor (S1905).

  In the above example, communication with the same lessee terminal 105 is shown in witness reservation (204) and assessment approval (209). However, different terminals may be used for witness reservation (204) and assessment approval (209). good. For witness reservations (204), communicate with the witness terminal used by the witness witnessed as a lessee, and for appraisal approval (209), communicate with the approved lessee terminal used by the approver approved as the lessee. It is possible.

Embodiment 2. FIG.
In the above-described form, the sales representative terminal 104 has the settlement amount calculation unit 1205 that calculates the settlement amount based on the contents of the assessment, and the assessment result data transmission unit 1207 includes the settlement amount in the assessment result data, and the exit management server 101, the renter approval request unit 1303 of the exit management server 101 shows an example of showing the settlement amount included in the assessment result data on the assessment result screen.

  Regardless of this example, it is also effective to calculate the payment amount in the exit management server 101. FIG. 20 is a diagram showing a configuration of a leaving management system according to the second embodiment. In this embodiment, the exit management server 101 has a settlement amount calculation unit 2001 that calculates a settlement amount based on the contents of the assessment, and the renter approval request unit 1303 uses the settlement amount calculation unit 2001 on the assessment result screen. It operates to show the calculated settlement amount.

  As a processing procedure, a settlement amount calculation process is performed before starting the lessee approval request process of FIG. 14 (S1406). Then, the settlement amount calculated in S1501 in FIG. 15 is displayed as the assessment result.

  The exit management server 101, the consignor-side server 102, the cancellation acceptance terminal 103, the sales representative terminal 104, the lessee terminal 105, the consignor terminal 106, and the contractor terminal 107 are computers, and each element executes processing by a program. can do. Further, the program can be stored in a storage medium so that the computer can read the program from the storage medium.

101 exit management server 102 consignor side server 103 cancellation acceptance terminal 104 sales representative terminal 105 lessee terminal 106 consignor terminal 107 contractor terminal 201 cancellation application 202 cancellation registration 203 exit business request 204 attendance reservation 205 business progress notification 206 attendance instruction 207 Assessment input 208 Assessment result 209 Assessment approval 210 Contractor selection 211 Witness report / construction approval 212 Construction order 213 Construction completion 214 Confirmation instruction 215 Assessment result 301 Rental contract database 302 Cancellation registration input section 303 Exit business request notification section 304 Business progress reception section 401 Exit Business Request Reception Unit 402 Exit Business Management Table 403 Witness Information Mail Sending Unit 404 Witness Reservation Registration Unit 405 Personnel Schedule Table 406 Witness Reservation Confirmation Mail Sending Unit 1001 Sales Person Log In Unit 1002 Witness Instruction Transfer Unit 1201 master data acquisition unit 1202 master data storage unit 1203 assessment content reception unit 1204 assessment content storage unit 1205 settlement amount calculation unit 1206 settlement amount storage unit 1207 assessment result data transmission unit 1301 assessment result reception unit 1302 assessment result storage unit 1303 lessee Approval request section 1304 Sales representative table 1601 Contractor selection section 1602 Contractor table 1801 Contractor table 1802 Witness report section 1803 Construction order section 2001 Settlement calculation section

Claims (10)

An exit management system that can be connected to a tenant terminal of a renter vacating from a real estate rental property and a sales staff terminal that can be connected to a sales staff terminal that assesses the status of the property accompanying the eviction, and an exit management system comprising the sales staff terminal,
The sales representative terminal is
(A) An assessment content reception department that inputs the assessment content through the operations of the sales staff;
(B) having an assessment result data transmission unit for transmitting assessment result data including assessment content to the exit management server;
The exit management server is
(1) an assessment result receiving unit that receives assessment result data from the sales representative terminal;
(2) an assessment result storage unit for storing the received assessment result data;
(3) Leaving the room characterized in that it has a lessee approval requesting section that transmits the assessment result screen that indicates the contents of the assessment and prompts the user to select whether or not to approve, and receives the approval or disapproval from the lessee terminal. Management system.   The exit management system according to claim 1, wherein the lessee approval request unit further notifies the sales representative terminal of a result of approval / disapproval by the lessee. The sales staff terminal further includes a settlement amount calculation unit that calculates a settlement amount based on the contents of the assessment,
The assessment result data transmission unit transmits the assessment result data including the payment amount to the exit management server,
The exit management system according to claim 1, wherein the lessee approval request unit further indicates a settlement amount on the assessment result screen. The exit management server further includes a settlement amount calculation unit that calculates a settlement amount based on the contents of the assessment,
The exit management system according to claim 1, wherein the lessee approval request unit further indicates a settlement amount on the assessment result screen. The exit management server can be connected to the consignor terminal of the consignor who entrusted the assessment work,
In addition, the exit management server, when receiving approval approval from the lessee terminal, sends an witness report screen indicating the contents of the assessment and prompting the construction approval to the consignor terminal, and receives the construction approval from the consignor terminal. The exit management system according to claim 1, further comprising an witness report unit. The exit management server can be connected to a contractor terminal of a contractor who performs construction of a real estate property,
6. The exit management system according to claim 5, wherein the exit management server further includes a construction ordering unit for notifying a construction contractor terminal of a construction order when a construction approval is received from a consignor terminal. When the exit management server receives approval approval from the lessee terminal, the exit management server transmits a contractor selection screen for prompting selection of the contractor to the sales staff terminal and receives the selection of the contractor from the contractor terminal. Has a selection section,
7. The exit management system according to claim 6, wherein the construction ordering section notifies the construction contractor terminal of the selected construction contractor of the construction order. Leaving terminal of the renter leaving the real estate rental property, the leaving management server connectable to the sales person in charge of the sales person who assesses the status of the property accompanying the leaving, and the leaving management method by the leaving management system comprising the sales person terminal And by the sales representative terminal,
(A) An assessment content acceptance process in which the assessment content is input by the operation of the sales staff;
(B) having an assessment result data transmission step of transmitting assessment result data including assessment contents to the exit management server;
By the exit management server,
(1) an assessment result receiving process for receiving assessment result data from the sales representative terminal;
(2) an assessment result storage step for storing the received assessment result data;
(3) Leaving the room characterized in that it has a renter approval requesting process for transmitting an assessment result screen to the renter terminal indicating the contents of the assessment and prompting the user to select whether or not to approve, and receiving approval / rejection from the lessee terminal. Management method. An exit management server that can be connected to a lessee terminal of a lessee eviction from a real estate rental property and a sales representative terminal of a sales representative who assesses the property status accompanying the eviction,
(1) an assessment result receiving unit that receives assessment result data including assessment contents from the sales staff terminal;
(2) an assessment result storage unit for storing the received assessment result data;
(3) Leaving the room characterized in that it has a lessee approval requesting section that transmits the assessment result screen that indicates the contents of the assessment and prompts the user to select whether or not to approve, and receives the approval or disapproval from the lessee terminal. Management server. On the computer that will be the exit management server that can be connected to the lessee terminal of the renter leaving the real estate rental property and the sales representative terminal of the sales representative who assesses the property status accompanying the eviction,
(1) an assessment result acceptance procedure for receiving assessment result data including assessment details from the sales representative terminal;
(2) an assessment result storage procedure for storing the received assessment result data;
(3) A program for executing a renter approval request procedure that transmits an assessment result screen that indicates the contents of the assessment and prompts selection of approval / disapproval to the lessee terminal and receives approval / disapproval from the lessee terminal.

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