JP2010278987A - System and method of totalizing communication history - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system of totalizing communication history capable of totalizing the number of telephone calls and telephone call charges for each telephone set type. <P>SOLUTION: There are provided a receiving means 112 that is provided in a sending-side telephone set 110 and transmits a telephone set type identifier 101 peculiar to the telephone set and a sending-telephone number 111 when establishing a telephone call between the sending-side telephone set 110 and a receiving-side telephone set 200 via a telephone network 300, a receiving means 411 that receives and stores the telephone set type identifier 101 and the sending-telephone number 111 a telephone call history DB 412, a telephone call determining means 413 that compares the sending telephone number of the telephone network telephone call history and the sending telephone number of the telephone call history DB 412 managed by the telephone network 300 and determines the presence of the actual telephone call, and a telephone call amount calculation means 500 that obtains a copy of the telephone call history from the telephone call history DB 412 and perform totalizing for each type of telephone set in the telephone call history to calculate the amount of telephone calls for each type of the telephone set. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention obtains a communication history capable of identifying the calling phone type in communication by telephone, and sums up the communication history for calculating the charge and statistical information for each calling phone type. The present invention relates to a collection method and system, and a method and system for providing a service using a communication history.

  Conventionally, communication charges are generally borne by the caller, and an identifier that identifies the caller, such as the caller's phone number or contract number, is acquired and stored at the time of the call. The usage was calculated, and the statistics of the charges and calls were calculated.

  In addition, toll-free is a system that charges a caller for a call charge. In a call addressed to a callee telephone number for which a freephone contract is made, the callee is charged.

  Pay-per-call (see Non-Patent Document 1) is an incoming billing system in which a call from a caller is received by a telephone number described in an advertisement such as a Web or a magazine. By assigning individual telephone numbers to a plurality of advertisements, the number of incoming calls for each advertisement can be measured, so that a success-reward-type advertising fee corresponding to the number of incoming calls can be realized.

  In these conventional techniques, when a call is made, an identifier of either the caller and / or the callee is acquired and stored as part of the call history, and from this call history, the caller It is possible to calculate the call volume and call charge for each call, each callee, or each caller telephone number.

“Pay-Per-Call”, ITExpress, <Internet URL: http: // www. bcm. co. jp / itxp / 2006/08 / cat07 / 02164471. php>, [Search May 22, 2009]

  In the conventional technology, the caller and the call history can be associated to calculate the charge and the statistical information for each caller. However, the contractor has a plurality of telephones (hardware such as general-purpose PCs and PDAs). (Including software that implements the telephone function that operates above), the call history cannot be distinguished for each telephone. For this reason, it has been impossible to calculate individual call volume, charge calculation, and statistical information for each telephone.

  The present invention solves the above problems, and an object of the present invention is to provide a communication history totaling system and a communication history totaling method that can total the number of calls and call charges according to the type of telephone.

  2. Description of the Related Art In recent years, a technology has been realized in which software (soft phone) that realizes a telephone function is realized on general-purpose hardware such as a PC or PDA, and software that operates on the hardware can be used as a telephone terminal.

  The softphone can be downloaded from the Internet, etc., and the software can be installed and used on a PC or the like. Therefore, the user must select and use an easy-to-use softphone that suits his / her preference. In the future, various softphones will be provided.

  If the provider of the softphone is a telecommunications carrier, the user can obtain a call fee income by making a call using the softphone. Can be distributed free of charge.

  On the other hand, a third party who is not a telecommunications carrier can obtain a price by providing a softphone, such as selling softphone software or placing an advertisement on the softphone. I had to earn money.

  The present invention provides a mechanism by which a softphone provider can obtain a part of a call fee paid by a user to a telecommunications carrier when the user makes a call using the softphone. .

  Further, the method of the present invention can be provided not only in the form of a telephone provided in the form of a soft phone but also in a form provided as a dedicated telephone such as many conventional telephones.

  The communication history totaling system according to claim 1 of the present invention is provided in a calling side telephone, and when a call is established between a calling side telephone and a receiving side telephone via a telephone network, the telephone unique to the telephone A transmission unit that transmits a type identifier; a reception unit that receives a telephone type identifier transmitted from the transmission unit; and a call history database that accumulates the received identifier as a call history. And a history storage server that outputs the information for aggregation.

  According to a fifth aspect of the present invention, there is provided a communication history totaling method in which the transmission means provided in the calling side telephone establishes a call between the calling side telephone and the receiving side telephone via the telephone network. A transmitting step for transmitting a unique telephone type identifier; and a receiving unit for receiving a telephone type identifier transmitted from the transmitting unit and storing the telephone type identifier as a call history in a call history database. The accumulation step and the call volume calculation means obtain a copy of the call history from the call history database of the history storage server, and calculate the call volume for each type of telephone by performing aggregation for each telephone type identifier in the call history And a call volume calculating step.

  According to the present invention, since the number of calls and call charges can be tabulated according to the type of telephone including the softphone, the softphone provider obtains revenue according to the use of the telephone according to the number of calls and call charges. Information that prompts potential users to use the phone by presenting the number of calls and call charges to potential users (new users who wish to use this phone newly) It becomes possible to use as.

According to the first to sixth aspects of the present invention, since it is possible to collect individual call histories for each telephone, which has been impossible in the past, it is possible to provide a service using this call history. In particular,
(1) Based on a prior contract between a telecommunications carrier and a telephone (or software that implements a telephone function) provider, a part of the call charge paid by the telephone contractor can be used as a call record for the telephone provider. Based on, it becomes possible to pay. As a result, phone providers can obtain a part of the call charge based on the actual usage in calls, and further develop an easy-to-use phone that allows more calls to be used. Incentives work.
(2) Calls for each phone model by counting individual call histories for a large number of subscribers' phones (including software that implements phone functions that run on hardware such as general-purpose PCs and PDAs) Since the amount can be calculated, it is possible to appeal that the customer is often used when the phone provider explains the product of his / her phone to a new customer.

The block diagram of Example 1 of this invention. The block diagram of Example 2 of this invention. The block diagram of Example 3 of this invention. The block diagram of Example 5 of this invention. Explanatory drawing which shows an example of the communication history database of this invention. Explanatory drawing which shows the other example of the communication history database of this invention.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings, but the present invention is not limited to the following embodiments.

  FIG. 1 is a block diagram illustrating the overall configuration of the first embodiment. In FIG. 1, 100 is a caller telephone, 200 is a receiver telephone, 300 is a telephone network connecting the telephones 100 and 200, and 400 is a history storage server.

  The calling-side telephone 100 has a telephone type identifier 101 (# 1 to #n) specific to the model or software type, a transmission unit 102 that transmits the telephone type identifier to the history storage server 400, and a calling unit 103 for a call. Have The calling side telephone 100 may be a soft phone.

  The telephone type identifier 101 is a unique identifier depending on the type of telephone, and is assigned so that there is no duplication by prior adjustment between the telephone provider and the service provider.

  The history storage server 400 includes a receiving unit 401 and a call history DB (database) 402.

  The receiving unit 401 has a function of receiving the telephone type identifier 101 from the calling side telephone 100 and a function of transmitting the telephone type identifier 101 to the call history DB 402.

The call history DB 402 has a function of receiving and storing the telephone type identifier 101 from the receiving unit 401 and a function of providing the history of the telephone type identifier 101 to the outside as communication history totaling information.
When the call means 103 establishes a call between the caller telephone 100 and the receiver telephone 200 via the telephone network 300 based on the user's operation, the caller telephone 100 sets the telephone type identifier 101. And transmitted to the receiving means 401 of the history storage server 400.

  Upon receiving the telephone type identifier 101 from the telephone 100, the receiving means 401 of the history storage server 400 adds the telephone type identifier 101 to the call history DB 402. For example, when the telephone type identifier # 1 is received from the receiving means 401, the telephone type identifier # 1 is added and stored at the end of the call history DB 402 as shown in FIG. If necessary, the time when the reception unit 401 receives the telephone type identifier together with the telephone type identifier 101 may be given and stored in the call history DB 402.

  The history of the telephone type identifier stored in the communication history DB 402 as described above is provided to the outside as communication history totaling information by the history storage server 400.

  The present embodiment can be implemented without changing the existing telephone network 300.

  FIG. 2 shows a configuration of the second embodiment which is an extension of the first embodiment, and the same parts as those in FIG.

  In the first embodiment, when the caller telephone set 100 is transmitted to the history storage server 400 even though the call is not actually made due to the calling telephone 100 being illegal or due to a malfunction of the program, There is a problem that it cannot be distinguished from when a call is made.

  In the second embodiment, in order to solve this problem, the history storage server 410 in FIG. 2 can check whether or not an actual call is made by checking the actual presence / absence of the call with the telephone network 300.

  In FIG. 2, the transmission means 112 of the calling side telephone 110 has a function of transmitting the telephone type identifier 101 and the calling telephone number 111 to the history storage server 410. For example, as shown in FIG. 6, in addition to the telephone type identifier, the call history DB 412 is configured to store the time when the telephone type identifier is received and the calling telephone number.

  The history storage server 410 has a function of receiving and storing the calling telephone number 111 (0abcdefghj) together with the telephone type identifier 101.

  It is assumed that the telephone network 300 separately manages a telephone network call history 301 including the outgoing telephone number 111 (an external system used by the present invention).

  The history storage server 410 includes a call determination unit 413. The call determination unit 413 includes a call telephone number 111 stored in the call history DB 412 and a call telephone number 111 of a telephone network call history managed by the telephone network 300. And a flag that can identify the call history of the actual call is given.

  This makes it possible to reliably determine whether or not a call has actually been made. Other operations are performed in the same manner as in FIG.

  Using Example 1 or 2, Example 3 in which a telecommunications carrier can pay the telephone provider a consideration (referred to as an incentive here) according to the amount of calls to the telephone provider together with FIG. explain. 3, the same parts as those in FIG. 2 are denoted by the same reference numerals.

  It is assumed that the call history DB 412 of the history storage server 410 stores the call history as described in FIG.

  The call volume calculation means 500 receives a copy of the call history from the call history DB 412 of the history storage server 410, and performs aggregation for each telephone type identifier 101 in the call history. Since the telephone type identifier 101 is uniquely assigned according to the telephone type, the number of calls for each telephone type can be obtained.

  Furthermore, when it is desired to know not only the number of calls but also the total amount of call charges, in addition to the telephone type identifier 101, the calling telephone number 111 of the calling side telephone 100 and the call time are stored at the same time, and are owned by the communication carrier. The charge for each call is obtained by collating with the telephone network call history to be performed, and the call charge for each telephone is calculated as the sum of them.

  A bounty is calculated from the total number of calls or call charges by a calculation method determined in advance between the telecommunications carrier and the telephone provider, and the telecommunications carrier pays the bounty to the telephone provider.

  Other operations are performed in the same manner as in FIG.

  A fourth embodiment in which the call volume for each telephone type can be disclosed using the first or second embodiment will be described with reference to FIG. It is assumed that a call history is stored in the call history DB 412 of the history storage server 410.

  The call volume calculation means 500 receives a copy of the call history from the call history DB 412 of the history storage server 410, and performs aggregation for each telephone type identifier 101 in the call history. Since the telephone type identifier 101 is uniquely assigned according to the telephone type, the number of calls for each telephone type can be obtained.

  Furthermore, when it is desired to know not only the number of calls but also the total amount of call charges, in addition to the telephone type identifier 101, the calling telephone number 111 of the calling side telephone 100 and the call time are stored at the same time, and are owned by the communication carrier. The charge for each call is obtained by collating with the telephone network call history to be performed, and the call charge for each telephone is calculated as the sum of them.

  Then, the call performance value of the telephone type is disclosed on a Web page or the like, and is used as a reference when a potential user selects a telephone.

  The fifth embodiment is an example in which the same operations and effects as those of the first embodiment are implemented by another method, and the configuration is shown in FIG. 4, the same parts as those in FIG. 1 are denoted by the same reference numerals.

  The calling side telephone 100 has a telephone type identifier 101 (# 1 to #n) unique to the model or software type, and has a transmission means 102 for transmitting the telephone type identifier 101 to the telephone network 600.

  The telephone network 600 includes a receiving unit 610 and a telephone network communication history DB (database) 620.

  Receiving means 610 has a function of receiving telephone type identifier 101 from calling side telephone 100 and a function of transmitting telephone type identifier 101 to telephone network communication history DB 620.

  The telephone network communication history DB 620 has a function of receiving the telephone type identifier 101 from the receiving unit 610 and storing the telephone type identifier 101 in association with the call history together with the outgoing telephone number managed by the telephone network 600.

  When the call means 103 establishes a call between the calling side telephone 100 and the receiving side telephone 200 to the telephone network 600 by the call means 103, the calling side telephone 100 sets the telephone type identifier 101, It transmits to the receiving means 610 of the telephone network 600.

  When receiving means 610 of telephone network 600 receives telephone type identifier 101 from calling side telephone 100, telephone type identifier 101 is added to telephone network call history DB 620.

  In the fifth embodiment, since it is necessary to exchange the telephone type identifier 101 between the calling side telephone 100 and the telephone network 600, this is modified for a telephone network that does not have the function of exchanging the telephone type identifier 101. There is a need to.

DESCRIPTION OF SYMBOLS 100,110 ... Calling side telephone 101 ... Telephone type identifier 102, 112 ... Transmission means 103 ... Calling means 200 ... Reception side telephone 300, 600 ... Telephone network 301 ... Telephone network call history 400, 410 ... History storage server 401, 411 610: Receiving means 402, 412 ... Call history DB
413 ... Call determination means 500 ... Call volume calculation means 620 ... Telephone network call history DB

Claims (6)

A transmission means that is provided in the caller telephone and transmits a telephone type identifier unique to the telephone when establishing a call between the caller telephone and the receiver telephone via the telephone network;
A history storage server for receiving a telephone type identifier transmitted from the transmission unit; and a call history database for storing the received identifier as a call history, and outputting the call history as communication history totaling information And a communication history totaling system characterized by comprising: The transmitting means transmits a calling telephone number together with the identifier,
The receiving means receives the calling telephone number together with the identifier;
The call history database stores the received identifier and calling telephone number;
The history storage server can identify a call history in which an actual call has occurred by collating a call telephone number of a telephone network call history managed by the telephone network with a call telephone number stored in the call history database. The communication history totaling system according to claim 1, further comprising a call determination unit that adds a flag to the call history database. Call volume calculation means for obtaining a copy of a call history from the call history database of the history storage server and calculating the call volume for each type of telephone by performing aggregation for each telephone type identifier in the call history. The communication history tabulation system according to claim 1 or 2, characterized in that A transmission means that is provided in the caller telephone and transmits a telephone type identifier unique to the telephone when establishing a call between the caller telephone and the receiver telephone via the telephone network;
A receiving unit provided in the telephone network for receiving a telephone type identifier transmitted from the transmitting unit;
A telephone network call history database that is provided in the telephone network and stores the telephone network call history managed by the telephone network and the telephone type identifier received by the receiving means in association with each other as communication history totaling information; A communication history tabulation system characterized by comprising. A transmission step of transmitting a telephone type identifier unique to the telephone when the transmission means provided in the outgoing telephone establishes a call between the outgoing telephone and the receiving telephone via the telephone network;
A reception / storage step of receiving a telephone type identifier transmitted from the transmission means and storing the telephone type identifier in a call history database as a call history;
Call volume calculation means for acquiring a copy of a call history from the call history database of the history storage server and calculating a call volume for each telephone type by performing aggregation for each telephone type identifier in the call history And a communication history totaling method comprising the steps of: The transmitting step transmits a calling telephone number together with the identifier,
The reception / storage step receives the calling telephone number together with the identifier, stores the identifier and the calling telephone number in the call history database,
The call determination means of the history storage server collates the outgoing telephone number of the telephone network call history managed by the telephone network with the outgoing telephone number stored in the call history database, so that the call history in which there was an actual call The communication history totaling method according to claim 5, further comprising a call determination step of assigning a flag capable of identifying the call to the call history database.

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