JP2006096060A - Providing method of information concerning service station and its system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To precisely provide the best possible service in a short period of time even without grasping a current state of a customer's vehicle by a service staff carrying out vehicle inspection such as direct checking, touching, etc. of the vehicle in providing the service to the customer's vehicle at the service station (SS shop). <P>SOLUTION: An in-vehicle terminal 1 to be loaded on the customer's vehicle is provided with a car navigation function part 12 (vehicle guidance system), and a vehicle state collection part 18 collects inspection maintenance related information of the vehicle to show a current state of the vehicle with vehicle proper information as vehicle state information from the vehicle and records them on an in-vehicle DB 14, successively registers them in the in-vehicle terminal 1 and a control center 3 and distributes the above information to an SS shop 2 through the control center 3. It is possible to find the vehicle state and classification of a provided service desired by a customer at the SS shop 2 before the vehicle comes to the shop and to precisely prepare a previous countermeasure at the SS shop 2. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a service station information providing method and system for providing service station information to a service station while providing information about the service station widely to customers.

  In a conventional method for providing information about a service station for a vehicle and its system, a behavior assistance system for providing gas station information from a center as support for a fuel-deficient customer is disclosed in, for example, Japanese Patent Laid-Open No. 10-188194 (Patent Document 1). ) Is proposed. Also, a service information notification system that sends customer information from a host computer that exchanges information with a customer to a gas station at a service providing location and prepares a response to the customer in advance is disclosed in, for example, Japanese Patent Application Laid-Open No. 2002-225994 (Patent Document 2). Is disclosed.

  That is, the vehicle is equipped with instruments connected to an electronic control device that measures and monitors the amount of gasoline, distance traveled, etc., and the driver of the vehicle reads the remaining amount of gasoline from these instruments to the destination. In consideration of this distance, when the remaining amount of gasoline was insufficient, refueling was performed at the gas station. Recently, each oil sales company that owns a gas station as a service station issues a special card independently or in partnership with a card company, etc. Or provide services to give gifts.

  Further, in recent years, vehicles are equipped with GPS (Global Positioning System), which is a device for identifying their own position by communication with geostationary satellites, and further equipped with a vehicle guidance system (hereinafter abbreviated as car navigation). . For this reason, the driver can know his current position, the distance to the destination, the optimum route, etc. at any time by GPS, and can easily go to the destination.

  On the other hand, in addition to PHS (Personal Handyphone System) telephones, mobile phones, and the like, small portable information terminals having the same communication function, that is, PDAs (Personal Digital Assistants) are also beginning to spread. For this reason, customers can easily perform their own schedule management, various information searches, and the like by these portable communication terminals without being influenced by time or place. That is, customers can obtain necessary information by communicating with a service center or the like that provides information using a communication function of a portable terminal.

  In other words, it is possible to provide a new service by connecting the functions described above.

  According to Patent Document 1, for example, referring to FIG. 15, the vehicle 1110 automatically monitors the fuel, position, etc. by the vehicle condition monitoring system 1111, while the customer using the car navigation system Since the destination is input, this information can be connected to the PDA of the communication terminal and sent to the gas station information service center 1120. The gas station information service center 1120 holds information on the location of the gas station and information on services that can be provided at the gas station. Furthermore, in Patent Document 1, a service center holds event information of each gas station, for example, various contents such as gifts of free gifts, discount prices, and implementation periods, and provides them to connected customers.

  Therefore, when the center requests a gas station search from the vehicle to the center along with information on the current position and destination, the center only searches for a plurality of gas stations in the direction of the destination and provides the gas station information to customers of the vehicle. In addition, event information can also be provided.

  Further, according to Patent Document 2, for example, referring to FIG. 16, the vehicle 1210 communicates with the service information notification center 1220 with the customer ID (identification information), the position information, and the fuel information. Receive information about gas stations registered as cardholders. The information center 1220 holds information on a gas station 1230 registered in advance in addition to vehicle information such as fuel and customer information. Therefore, the notification center 1220 can select the refueling station 1230 in the direction of the destination based on the vehicle position received from the vehicle 1210 and notify the vehicle 1210 of it.

  On the other hand, the notification center 1220 calculates the time required for the vehicle 1210 to arrive at the gas station 1230 from the vehicle position and the position of the selected gas station 1230, and further, vehicle information regarding the vehicle 1210 and the fueling desired by the vehicle 1210. When the service to be provided from the station is held, the information is selected together with the customer information and notified to the gas station 1230 which has been selected and notified to the vehicle 1210. Therefore, the gas station 1230 receives this notification as the visitor information from the notification center 1220, and when the vehicle 1210 approaches, it is possible to appropriately respond to the customer such as store guidance by lightning, oil lane guidance, and the like. Even when the vehicle 1210 does not stop at the gas station 1230, the advertisement image of the gas station 1230 is displayed on the display screen of the vehicle by communication between the two to promote sales.

  Further, in the above-mentioned Patent Document 2, vehicle information during traveling includes vehicle type, vehicle number, fuel type, remaining fuel amount, etc., and vehicle information stored in the center includes the owner name, vehicle number, and fuel type. In addition, the contents of services received at the gas station such as whether window cleaning is required or whether ashtrays are required are also registered.

  However, in the service provided at the gas station as the current service station, when the customer's vehicle enters the gas station and receives the service, the service person inspects the vehicle such as directly touching the vehicle, and the customer's vehicle After grasping the current situation, the store information service contents at the gas station are provided, and the services available from there are only provided. Therefore, there is a problem that the details of the provided service required cannot be known unless the customer vehicle is inspected.

Japanese Patent Laid-Open No. 10-188194 JP 2002-225994 A

  The problem to be solved is not after the service staff inspects the vehicle, such as directly seeing and touching the vehicle when providing service to the customer vehicle at the gas station as a service station. It is impossible to provide the best possible service accurately in a short time.

  The present invention provides a vehicle guidance system (car navigation function) to an in-vehicle terminal mounted on a vehicle in order to provide a service to a customer vehicle accurately in a short time at a gas station as a service station, together with vehicle-specific information. Information related to vehicle inspection and maintenance that indicates the current state of the vehicle is collected and recorded as vehicle status information, registered in the vehicle and the management center, and distributed to the service station via the management center. The main feature is that an advance preparation at the service station is prepared accurately by notifying the vehicle state and the provided service type desired by the customer before the vehicle comes to the store.

  The customer vehicle has an in-vehicle terminal. The in-vehicle terminal collects a wide area wireless communication function for communicating with the management center, a narrow area wireless communication function for communicating with a service station, a vehicle guidance system (car navigation system), and a vehicle state. A vehicle state information collection and holding function for sequentially holding the information.

  The wide area wireless communication function is a communication function through a packet communication network for a mobile phone, for example. The narrow area wireless communication function is a communication function via, for example, DSRC (Dedicated Short Range Communication), wireless LAN, or the like. The vehicle state includes the remaining amount of fuel, the replacement time of consumables such as oil, grease, brakes and wipers, and inspection results.

  A service station (hereinafter abbreviated as SS store) is a gas station, a so-called gas station, and includes service equipment such as a fueling machine, a car wash machine, an inspection pit, and information processing equipment including a shop server. The store server can communicate with the management center by wide area wireless communication and with each in-vehicle terminal by narrow area wireless communication. Each of the service devices can communicate with the in-vehicle terminal by narrow area radio.

  The management center communicates with the in-vehicle terminal and the SS store by wide area radio, and stores and stores in advance customer information, vehicle-specific information, store-specific information, etc. in the database (DB). Information, car navigation information, externally provided information including store-related advertisements, etc. are registered and held as needed.

  Here, the customer information includes information about the customer such as age, sex, occupation, information registered in advance by the customer, information recorded in the service use process of the customer at the SS store side, and the like. The vehicle-specific information includes information specific to the customer vehicle, such as the vehicle type, fuel type, fuel filler port position, etc., and service or maintenance history information used at the SS store. The store-specific information includes information about each SS store, such as location information, advertisement information such as campaigns, etc., but services provided at SS stores such as refueling, car washing and vehicle inspection are distinguished as store-provided service information. Shall be. The vehicle state information includes fluctuating factors such as the remaining amount of fuel, replacement of consumables such as oil, grease, brakes and wipers, and the period until the next inspection or the travel distance. In addition, the car navigation information includes information related to vehicles that can be collected by the function of the car navigation, such as a travel history, a route to the destination, the current location, the destination, and traffic congestion information. When it is simply referred to as a vehicle state, it means a state that includes variable elements of vehicle state information and car navigation information.

  In the method and system for providing information related to a service station (SS store) according to the present invention, there are an in-vehicle terminal mounted on a customer vehicle, an SS store that provides services to the customer, and a management center that manages information related to the SS store. When the in-vehicle terminal collects the current state of the vehicle, forms the vehicle state information and the car navigation information, and notifies the management center, the management center receives the vehicle state information. In addition, the car navigation information is recorded, and information that requires the SS store is detected from these information. The management center selects at least one appropriate SS store from the detected information and notifies the in-vehicle terminal of information related to the SS store, while customer information of a vehicle on which the in-vehicle terminal is mounted in the selected SS store, Vehicle specific information, vehicle state information, and car navigation information are notified.

  The vehicle terminal is compatible with both wide area wireless communication and narrow area wireless communication, and communicates with the management center by wide area wireless and with the SS store by narrow area wireless. The SS store is also compatible with both wide area wireless communication and narrow area wireless communication, and communicates with the management center by wide area wireless and with the in-vehicle terminal by narrow area wireless.

  In SS stores, it is desirable that a terminal for narrow area wireless communication is provided for each service device. With such a configuration, each service device can communicate with the in-vehicle terminal of the vehicle for each passage, and output the provided service information and the fee payment report on the screen. Of course, there may be a receipt output by the printer.

  For example, each facility constituting the service device has a function of setting necessary information according to an operation, and includes an input setting unit for inputting including a service start instruction and a charge display settlement, and a screen that has received the setting. When the screen display unit to display and the service start instruction are received, the service is started under the conditions displayed on the screen, the charge is calculated at the end of the service, the charge is displayed on the screen display unit together with the detailed data, The same as when payment is received from the input setting unit, the settlement fee and its detailed data are notified to the store communication unit via narrow area wireless communication and settled, and exchanged via narrow area wireless communication The equipment control unit that exchanges the information with the in-vehicle terminal by narrow-area wireless communication, the equipment DB that holds the unit price for each type, and notifies the corresponding information in response to a request from the control unit, and the equipment control Department system Receiving, exchange information with the in-vehicle terminal and the narrow-area wireless communications can include a short range wireless communication unit for communicating with the store communication unit as well.

  In the information providing method and system relating to the service station according to the present invention, the in-vehicle terminal collects the current state of the customer vehicle, forms it into the vehicle state information, and sends it to the management center together with the vehicle specific information having the past history and the car navigation information. The management center can notify the service station that can provide the service that the vehicle needs with the information that the target vehicle passes nearby, as well as the above information. This is advantageous in that it is possible to prepare in advance so as to be able to deal with such problems, and not only to refuel the vehicle, but also to speed up not only the vehicle inspection work but also the customer service.

  In particular, by using the car navigation information, the management center can predict the use of the service station to the destination for each vehicle. By notifying this to the customer vehicle and the SS store, for example, running out of fuel, Problems caused by vehicle conditions such as oil and fat deterioration can be prevented in advance. Furthermore, a wide range of services can be provided by adding weather conditions and the like.

  Further, by using a membership card registered as a member, not only can the customer receive this service widely, but the service fee can be automatically settled at each terminal of the service device. In addition, the company can provide effective services focusing on members.

  The purpose of accurately providing, in a short time, a service that can be performed at an SS store (service station), which is a gas station that performs vehicle refueling, car washing, inspection, etc., is realized as follows. That is, by providing a car navigation (vehicle guidance system) function to an in-vehicle terminal mounted on a vehicle, collecting and recording vehicle state information indicating the current state of the vehicle together with vehicle-specific information, and distributing it to the SS store via the management center This is because it is possible to know the vehicle state and the type of service desired by the customer before visiting the vehicle at the SS store.

  A first embodiment of the present invention will be described with reference to FIG.

  FIG. 1 is an explanatory diagram showing an embodiment of a main block configuration in a system for providing information related to service stations according to the present invention.

  This system includes an in-vehicle terminal 1 mounted on each customer vehicle, SS stores 2 scattered in various places, and at least one management center 3 that integrally manages related information.

  The in-vehicle terminal 1 includes a telephone terminal communication unit 11, an in-vehicle terminal control unit 12, a car navigation function unit 13, an in-vehicle DB (database) 14, an in-vehicle narrow area communication unit 15, an operation input unit 16, a screen display unit 17, and a vehicle state collection. Although configured by the unit 18 and not shown, the in-vehicle terminal control unit 12 accesses all components through the common bus and controls their functional operations.

  The SS store 2 includes an in-vehicle communication unit 21, a service device 22, a store communication unit 23, and a store server connected via an in-store LAN (Local Area Network), and the store server is a store connected to the LAN. The server control unit 24 includes a store server operation / output unit 25 and a store server storage unit 26 connected to the store server control unit 24.

  The management center 3 includes a center communication unit 31, a center control unit 32, and a center DB 33. The center control unit 32 is connected to other components and controls the functional operation.

  Next, each component will be described.

  The telephone terminal communication unit 11 can use, for example, a general-purpose mobile phone that accesses a packet communication network by wide area wireless communication. Accordingly, the telephone terminal communication unit 11 calls the management center 3 with a predetermined mail address with a normal mail function, receives vehicle control from the stored data in the in-vehicle DB 14 under the control of the in-vehicle terminal control unit 12, and Car navigation information is read out and sent to the management center 3. The telephone terminal communication unit 11 that has accessed the management center 3 receives information about the SS store 2 registered in the center DB 33 or information service content (contents) from the management center 3. Under control, the image is displayed on the screen display unit 17.

  The in-vehicle terminal control unit 12 includes a processor, a memory (not shown), and a program recorded in the memory. The in-vehicle terminal control unit 12 is connected to a functional unit in the in-vehicle terminal 1 by a bus and controls an operation function. That is, the in-vehicle terminal control unit 12 performs a predetermined operation in accordance with an instruction from the operation input unit 16, while displaying information on the screen display unit 17 based on the function of the car navigation function unit 13, for example, Even when a predetermined state is detected in the vehicle state information, the information is displayed on the screen. In other words, the vehicle-mounted terminal control unit 12 satisfies the vehicle capacity information and the car navigation information recorded in the vehicle-mounted DB 14 regularly in units of time such as hours and minutes, and the vehicle state information and the car navigation information satisfy a predetermined capacity. When such an event occurs or when a customer operates through the operation input unit 16, transmission / reception processing is performed. The event includes, for example, a situation in which the above-described remaining fuel amount or time or travel distance has reached a predetermined value.

  The car navigation function unit 13 includes GPS and map information, obtains the position of the vehicle in time series, receives an operation input from a customer, records a travel route, a history recording function such as a car navigation operation, a route search function to a destination, Display the current position of the vehicle using GPS, such as POI (Point Of Interest) information displayed on the map around the current location or around the destination, and traffic congestion information. It has the same functions as currently popular car navigation systems, such as the function displayed on the unit 17.

  Further, the car navigation function unit 13 obtains the traveling state from the vehicle state information in the in-vehicle DB 14 if the vehicle is traveling or in the middle, and receives the control of the in-vehicle terminal control unit 12 to obtain the required time and fuel consumption. Can be calculated. These pieces of information are recorded in the in-vehicle DB 14 as car navigation information / vehicle state information. In other words, the information obtained by the car navigation function unit 13 includes information such as a route to the destination, a distance to the destination, and a traffic jam location to the destination by the route search function, and a travel distance and a travel by the history recording function. Travel history information such as a route and a travel location, and position information based on the latitude and longitude of the current location of the customer vehicle.

  The in-vehicle DB 14 is controlled by the in-vehicle terminal control unit 12 and records and saves customer information, vehicle specific information, vehicle state information, and car navigation information as a database, and is read when a call is received. The customer information includes information about the customer such as age, gender, and occupation, information registered in advance by the customer, and the like, and is recorded in advance from the operation input unit 16. The vehicle-specific information includes information specific to the customer vehicle such as the vehicle type, fuel type, and fuel filler position of the vehicle, and is input in advance from the operation input unit 16.

  Further, information recorded in the customer service use process at the SS store side is additionally recorded in the customer information, and service history or maintenance history information used in the SS store is additionally recorded in the vehicle-specific information as needed. For example, a record that has passed a predetermined period is erased, or when the memory capacity is exceeded, an old one is overwritten and erased.

  The vehicle state information includes, for example, vehicle-related variation factors such as the remaining amount of fuel, the period until replacement of consumables such as oils, brakes, and wipers, the period until the next inspection of necessary inspection items, and the travel distance. In addition, the car navigation information includes information on the vehicle that can be collected by the function of the car navigation, such as a travel history, a route to the destination, the current location, the destination, and traffic congestion information.

  The in-vehicle narrow area communication unit 15 is used for wireless communication between the SS store server and each service device such as a refueling machine when entering the SS store 2, for example, ITS (Intelligent Transport System). A dedicated communication system for this service such as ETC (Electrical Toll Collection System) / DSRC (Dedicated Short Range Communication) or wireless LAN, which is dedicated narrow-area wireless communication in Japan, is adopted. Therefore, the membership system is adopted for the fee settlement, and the credit card using the membership card is used.

  When the vehicle is delivered to the customer, for example, customer information and vehicle-specific information are input to the in-vehicle DB 14 from the operation input unit 16 by the dealer's operation. In addition, control information to the in-vehicle terminal control unit 12 is input by a customer operation from the operation input unit 16, operation of the car navigation function unit 13, input / output of information with the in-vehicle DB 14, display selection of the screen display unit 17, and the like. Can be controlled. Therefore, the operation input unit 16 is normally a touch panel displayed on the display screen of the screen display unit 17 and is provided as one of the components of the car navigation function. Further, the operation function for input may be button operation and voice recognition other than the touch panel. Furthermore, when the in-vehicle terminal 1 can be connected to the Internet using a mobile phone or the like, for example, input from an operation button of the mobile phone is also possible. The input includes setting of customer information obtained by inserting a credit card such as an ETC card.

  The screen display unit 17 displays a predetermined screen directly from the in-vehicle terminal control unit 12 or in response to an instruction from the operation input unit 16 under the control of the in-vehicle terminal control unit 12. That is, the screen display unit 17 is, for example, provided service related information at the SS store received from the management center 3 via the telephone terminal communication unit 11, vehicle guidance related information received from the car navigation function unit 13, and further, a fueling machine, a car wash machine Alternatively, information received from the inspection pit is displayed on the screen in accordance with an instruction from the operation input unit 16 or an operation of the in-vehicle terminal control unit 12 based on a program procedure. Further, when the in-vehicle terminal 1 can be connected to the Internet using a mobile phone, for example, it is possible to obtain web contents and display a screen.

  The vehicle state collection unit 18 uses a vehicle sensor or the like, for example, the vehicle position, the vehicle speed, the travel distance, the fuel remaining amount, the fuel consumption obtained from the information, the cooling water temperature in the case of the water cooling type, the brake, etc. Element data that changes during traveling, such as the effectiveness of wipers, is collected in real time, calculated, and recorded in the in-vehicle DB 14 as vehicle state information / car navigation information.

  Next, the vehicle-to-vehicle communication unit 21 in the SS store 2 communicates with the in-vehicle narrow-area communication unit 15 of the in-vehicle terminal 1 by the above-described narrow-area wireless communication, and communicates with the store server via the in-store LAN. Connected. When the customer vehicle enters and exits, information is transmitted to and received from the store server in the SS store 2.

  As shown in FIG. 2, the service device 22 has a narrow-band wireless communication unit in each device, employs the above-described dedicated communication system using narrow-band wireless, and can directly communicate with the in-vehicle terminal. The service device 22 communicates with the store server via the store communication unit 23.

  Here, the details of the service device 22 will be described with reference to FIG. The equipment constituting the service equipment 22 includes a fueling machine, a car wash machine, and an inspection pit, each serving as an information processing terminal, a fuel machine having a fuel machine terminal 221, a car wash machine having a car wash machine terminal 222, and An inspection pit terminal 223 is provided in the inspection pit.

  The refueling machine terminal 221 has a refueling amount notification unit 411, an input setting unit 412, a screen display unit 413, a refueling device control unit 414, a refueling DB 415, and a narrow area wireless communication unit 416, each connected by a single bus. is doing.

  The oil supply amount notification unit 411 detects the oil supply amount from the oil supply path sensor of the oil supply device, and notifies the oil supply device control unit 414 of it.

  The input setting unit 412 has a function of selecting an oil type such as regular gasoline, high-octane gasoline, or diesel oil according to the operation setting by the store clerk or the customer in the case of self-service. Supplying via the machine control unit 414 and instructing the start of refueling. In addition, the input setting unit 412 can set the stop of refueling, and can input the settlement when the charge is displayed on the screen display unit 413. The operation functions in this input setting include a touch panel, operation buttons, voice recognition, and the like.

  The screen display unit 413 displays the setting based on the vehicle fixing information received via the in-vehicle terminal 1 or the store communication unit 23 on the screen. If this setting is different from the actual order, the input setting from the input setting unit 412 has priority, and this is displayed on the screen and notified to the fuel supply controller 414. Further, when the fee is settled, the settlement fee is displayed on the screen together with the detailed data.

  When the refueling machine control unit 414 is linked with the refueling machine and receives the setting of the refueling start from the input setting unit 412, the condition displayed on the screen, for example, the fuel type is set to the refueling machine and the refueling is started. When the internal sensor detects that the tank is full, refueling is stopped. The refueling machine control unit 414 receives the fuel type and the refueling amount from the refueling amount notification unit 411 when the refueling is stopped, extracts the unit price based on the fuel type from the refueling DB 415, calculates the fee, and displays the fee together with the detailed data on the screen display unit 413. To display. Further, when receiving the setting for settlement from the input setting unit 412, the refueling machine control unit 414 notifies the settlement communication fee and its detailed data to the store communication unit 23 via the narrow area wireless communication unit 416, and credits Assume that the cashless payment is made with a card or the like, and that the store server detects the credit card at the SS store 2. The oil filler control unit 414 can exchange the same information with the in-vehicle terminal 1 by the narrow area wireless communication when it is exchanged via the narrow area wireless communication unit 416.

  The fuel supply DB 415 stores the unit price for each type of fuel, and notifies the correspondence information in response to a request from the fuel supply controller 414.

  The narrow-area wireless communication unit 416 receives the control of the refueling machine control unit 414, for example, when the customer vehicle enters the communication range or the refueling machine lane or stops within the communication range. Information can be exchanged by communication between the terminal 1 and the above-described narrow area wireless communication, and similarly, communication with the store communication unit 23 of the SS store 2 can be performed.

  The car wash machine terminal 222 includes a car wash mechanism 421, an input setting unit 422, a screen display unit 423, a car wash machine control unit 424, a car wash DB 425, and a narrow area wireless communication unit 426, each connected by a single bus. .

  The car wash mechanism 421 is controlled by the car wash machine controller 424 to wash the vehicle placed inside.

  The input setting unit 422 has a function of setting information necessary for car washing, such as a car type, a car washing course, and vehicle characteristics, according to an operation by a store clerk or a customer in the case of self-service, and this selection condition is set in the car washing machine. It supplies via the control part 424 and instruct | indicates a car wash start. In addition, the input setting unit 422 can set the stop of the car wash, and can input the settlement when the charge is displayed on the screen display unit 423. The operation functions in this input setting include a touch panel, operation buttons, voice recognition, and the like.

  The screen display unit 423 displays the setting based on the vehicle fixing information received via the in-vehicle terminal 1 or the store communication unit 23 on the screen. If this setting is different from the actual order, the input setting from the input setting unit 422 has priority, and this is displayed on the screen and notified to the car wash machine control unit 424. Further, when the fee is settled, the settlement fee is displayed on the screen together with the detailed data.

  The car wash machine control unit 424 interlocks with the car wash mechanism 421 and, upon receiving the setting of the car wash start from the input setting unit 422, sets the condition displayed on the screen, for example, the car wash type, to start the car wash. The car wash machine controller 424 takes out the unit price based on the car wash type from the car wash DB 425 when the car wash is stopped, calculates the charge, and displays the charge on the screen display unit 423 together with the detailed data. In addition, when the car wash machine control unit 424 receives the payment setting from the input setting unit 422, the car wash machine control unit 424 notifies the store communication unit 23 of the settlement fee and its detailed data via the narrow area wireless communication unit 426, and the credit Assume that the cashless payment is made with a card or the like, and that the store server detects the credit card at the SS store 2. The car wash machine control unit 424 can exchange the same information with the in-vehicle terminal 1 by the narrow area wireless communication when it is exchanged via the narrow area wireless communication section 426.

  The car wash DB 425 holds the unit price for each type of vehicle and car wash, and receives the request from the car wash machine control unit 424 to notify the corresponding information.

  The narrow-area wireless communication unit 426 receives control of the car wash machine control unit 424. For example, when the customer vehicle enters the communication range, the car wash machine, or the predetermined position range, or stops within the communication range, Information can be exchanged by communication between the vehicle-mounted terminal 1 of the vehicle and the above-described narrow-area wireless communication, and communication can be performed with the store communication unit 23 of the SS store 2 as well.

  The inspection pit terminal 223 includes an input setting unit 432, a screen display unit 433, a pit control unit 434, a pit DB 435, and a narrow area wireless communication unit 436 that are connected by a single bus.

  The input setting unit 432 has a function of setting information necessary for inspection, such as a vehicle type, an inspection course, vehicle characteristics, and the like according to an operation by a store clerk or a customer in the case of self-service. Supplying via the unit 434 and instructing the start of inspection. Further, the input setting unit 432 can input the settlement when the fee is displayed on the screen display unit 433. The operation functions in this input setting include a touch panel, operation buttons, voice recognition, and the like.

  The screen display unit 433 displays the setting based on the vehicle fixed information received via the in-vehicle terminal 1 or the store communication unit 23 on the screen. If this setting is different from the actual order, the input setting from the input setting unit 432 has priority, and this is displayed on the screen and notified to the pit control unit 434. Further, when the fee is settled, the settlement fee is displayed on the screen together with the detailed data.

  When receiving the setting for starting inspection from the input setting unit 432, the pit control unit 434 sets the condition displayed on the screen, for example, the inspection type to the inspection pit, and starts the inspection. At the end of the inspection, the pit control unit 434 extracts the unit price based on the inspection type from the pit DB 435, calculates the fee, and displays the fee together with the detailed data on the screen display unit 433. In addition, when receiving the payment setting from the input setting unit 432, the pit control unit 434 notifies the settlement communication fee and its detailed data to the store communication unit 23 via the narrow area wireless communication unit 436, and the credit card It is assumed that the cashless payment is made by the above, and the store server detects the credit card at the SS store 2. The pit control unit 434 can exchange the same information with the in-vehicle terminal 1 by the narrow area wireless communication when it is exchanged via the narrow area wireless communication unit 436.

  The pit DB 435 holds a unit price for each type of vehicle and inspection, and notifies the corresponding information in response to a request from the pit control unit 434.

  The narrow-area wireless communication unit 436 receives control of the pit control unit 434, for example, when the customer vehicle enters the communication range, the inspection pit, or the predetermined position range, or stops within the communication range. Information can be exchanged by communication between the vehicle-mounted terminal 1 of the vehicle and the above-described narrow-area wireless communication, and communication can be performed with the store communication unit 23 of the SS store 2 as well.

  Returning to FIG. 1, the store communication unit 23 is provided as a store server window for wide area wireless communication. Therefore, it connects with the vehicle-mounted terminal 1 via the vehicle communication part 21, and the management center 3 accesses a packet communication network by wide area radio like a general purpose mobile phone, for example. Accordingly, the store communication unit 23 can call the management center 3 with a predetermined mail address by a normal mail function, or can call and send desired information.

  The store communication unit 23 exchanges information with the management center 3 by wide area wireless communication, and via the LAN in the SS store 2, the vehicle communication unit 21, the communication units of the service devices 22 described above, and It connects with the store server control unit 24 to exchange information.

  The store server control unit 24 is connected to the store server operation / output unit 25 and the store server storage unit 26 to control the functional operation of the store server. That is, the store server control unit 24 stores information that is unique to the store related to the SS store 2 and optimal for the customer based on the information input from the in-vehicle terminal 1, each service device 22, and the management center 3. A function of searching from the server storage unit 26 and a function of temporarily recording customer information, vehicle specific information, vehicle state information, and car navigation information received from the management center 3 in the store server storage unit 26.

  Further, the store server control unit 24 provides customer information, vehicle specific information, vehicle information temporarily stored in the store server storage unit 26 when providing store information such as store provision service related information to the customer in the SS store 2. A function to update state information and car navigation information as needed, a function to send the latest customer information, vehicle specific information, vehicle state information, and car navigation information temporarily recorded when the customer leaves, to each service Based on the fee settlement information input from the device 22, it has a function of recording information related to settlement in the sales management information area of the store server storage unit 26 and transmitting / receiving it to / from the management center 3.

  The store server operation / output unit 25 includes a touch panel, operation buttons, voice recognition, etc. for input settings related to purchased items other than the above-described refueling, car washing, inspection, and a printer for outputting receipts, for example. The input / output to the store server is controlled by the store server control unit 24.

  The store server storage unit 26 is controlled by the store server control unit 24 and has, for example, a store-specific database area, an area for temporary storage, an area for sales management, and the like in the SS store 2.

  The center communication unit 31 of the management center 3 is connected to the telephone terminal communication unit 11 of the in-vehicle terminal 1 or the store communication unit 23 of the SS store 2 through the above-described wide area wireless communication such as a mobile phone packet communication network. Therefore, the center communication unit 31 is connected to the store server via the store communication unit 23 of the SS store 2 and the store LAN via the function of transmitting and receiving information between the management sunter 3 and the in-vehicle terminal 1. It has a function of transmitting / receiving information to / from the store server of the SS store 2 and a function of transmitting / receiving information input from the in-vehicle terminal 1 and the store server to the center control unit 32.

  Based on the customer information, the vehicle specific information, the car navigation information, and the vehicle state information input from the in-vehicle terminal 1 and the SS store 2 respectively, the center control unit 32 provides an appropriate service provided at the SS store that is the target for the customer vehicle, and Based on the judgment processing function for searching for related information, the function for instructing the store server control unit 24 to search, and the fee payment information input from the store server control unit 24, information related to payment is transmitted to and received from the payment network. With functions.

  The center DB 33 has storage areas for customer information 331, vehicle specific information 332, vehicle state information 333, car navigation information 334, store specific information 335, externally provided information 336, and store sales information 337, respectively.

  Here, the customer information 331 includes information about the customer such as age, sex, and occupation, information registered in advance by the customer, information recorded in the service use process of the customer at the SS store side, and the like.

  The vehicle-specific information 332 includes information specific to the customer vehicle, such as the vehicle type, fuel type, fuel filler port position, etc., and service / maintenance history information used at the SS store.

  The vehicle state information 333 includes fluctuating factors such as the remaining amount of fuel, replacement of consumables such as oils, brakes, and wipers and the period until the next inspection or the travel distance.

  The car navigation information 334 includes information related to vehicles that can be collected by the car navigation function, such as a travel history, a route to the destination, the current location, the destination, and traffic jam information.

  The store-specific information 335 includes information related to each SS store such as location information unique to the SS store and advertisement information such as campaigns. For example, services provided at the SS store such as refueling, car washing, vehicle inspection, etc. Is distinguished as store provision service information in the store specific information 335.

  The externally provided information 336 includes information service contents (contents) provided from various providers. For example, event information of each SS store is, for example, a gift of a free gift, a discount price, an implementation period, or the like.

  The store management information 337 includes, for example, sales results for each store.

  Next, with reference to FIG. 1 in addition to FIG. 3, an embodiment of a procedure for providing SS store information by a periodic push method will be described.

  First, when the vehicle engine starts to drive (procedure S1), in the in-vehicle terminal 1, the vehicle state collection unit 18 collects the vehicle state information, and the in-vehicle terminal control unit 12 collects the car navigation information from the car navigation function unit 13 to install the vehicle. Record in DB 14 (procedure S2). Next, the in-vehicle terminal control unit 12 adds customer information and vehicle-specific information to the vehicle state information and car navigation information recorded in the in-vehicle DB 14, drives the telephone terminal communication unit 11, and is registered as a member by wide area wireless communication. The predetermined management center 3 is called and the above information is transmitted (step S3).

  In the management center 3, the center communication unit 31 receives the information, and the center control unit 32 records and saves the information in each predetermined area of the center DB 33 (step S4). Next, the center control unit 32 analyzes the information received and recorded, for example, the information about the customer vehicle status, the vehicle surroundings obtained from the car navigation information, the inputted customer action schedule, and the like. On the other hand, the unique information regarding the SS store and the service related information provided at the SS store are determined from the store unique information 335 and searched (step S5). Next, the center control unit 32 sends this search information as store-related information from the center communication unit 31 to the in-vehicle terminal 1 by wide area wireless communication (step S6).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 receives the store-related information via the telephone terminal communication unit 11 and displays the screen on the screen display unit 17 (step S <b> 7).

  After the step S3, in the in-vehicle terminal 1, the vehicle state collection unit 18 collects the vehicle state information, and the in-vehicle terminal control unit 12 collects the car navigation information from the car navigation function unit 13 and records them in the in-vehicle DB 14 (step S8). To do. As a result, for example, when the in-vehicle terminal control unit 12 detects that a predetermined amount of information has been recorded in the predetermined area of the in-vehicle DB 14 (YES in step S9), the in-vehicle terminal control unit 12 moves the procedure to the step S3. Returning, the customer information and the vehicle specific information are added to the vehicle state information and the car navigation information recorded in the in-vehicle DB 14, the telephone terminal communication unit 11 is driven, and the predetermined management center 3 registered as a member by wide area wireless communication To send information. This sending time may be periodic with a specific time interval.

  Although the vehicle state is unknown when the vehicle engine is stopped, the state at the time of the stop can be acquired by the above-described procedure S1 for driving the engine.

  Next, referring to FIG. 1 together with FIG. 4, an embodiment of a procedure for providing the SS store information using a periodic push method during vehicle travel will be described.

  As described with reference to FIG. 3, vehicle information is periodically sent to the management center 3 while the engine of the vehicle is being driven in step S3, and the management center 3 accepts and stores the information in step S4 each time. To do.

  In the management center 3, when the center control unit 32 detects that the vehicle is running from the received vehicle state information and the history of the car navigation information (step S11), the refueling timing of the vehicle from the received recent information history, A part replacement time and the like are estimated and determined (step S12). For example, the fueling alarm includes “low fuel level” or “travelable distance” calculated from the remaining fuel level and the recent average fuel efficiency. When the center control unit 32 determines that, for example, “refueling should be recommended”, the center control unit 32 creates a sales promotion message recommending refueling and previous refueling history information, and the telephone terminal communication unit 11 of the in-vehicle terminal 1 via the center communication unit 31. (Step S13).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the sales promotion message recommending refueling received from the management center 3 and the previous refueling history information on the screen display unit 17 (step S <b> 14). For example, if the customer who has viewed the screen has a request for refueling, the operation input unit 16 inputs an SS store visit request by refueling, so the in-vehicle terminal control unit 12 receives this and the phone terminal communication unit 11 receives the store. The vehicle state information and car navigation information including the visit request, its purpose, and vehicle position information are sent to the management center 3 (step S15).

  Specifically, for example, when store visit information that a customer visits for the purpose of refueling based on a sales promotion message is input from the operation input unit 16, the in-vehicle terminal control unit 12 is obtained by the GPS of the car navigation function unit 13. The current position based on the latitude and longitude information of the vehicle, the car navigation information including the route to the destination set by the customer in the car navigation function unit 13, customer information, vehicle specific information, etc. are sent to the center of the management center 3 via the telephone terminal communication unit 11. The data is sent to the communication unit 31.

  In the management center 3, the center control unit 32 applies the information received from the center communication unit 31 to each SS store serving as a gas station on the route from the store-specific information 335 to the vicinity of the customer vehicle and the destination. Information to be provided, such as location information, service information that can be provided to customers, use history information of store information, and related information of store providing services related thereto, is determined. As a result, the center control unit 32 extracts the previous refueling information, the previous car wash information, and the previous vehicle inspection information from the use history of the store information including the store providing service of the customer, and the information, the vicinity of the customer vehicle, A search for unique information including the location information of the SS store on the route to the destination and a search for store information including related store providing service related information are performed, and the telephone of the in-vehicle terminal 1 is transmitted via the center communication unit 31. The information is sent to the terminal communication unit 11 (procedure S16), and the same information is delivered together with the customer information to each extracted SS store 2 (procedure S17). The information distributed here includes previous refueling history information, refueling service information, previous car wash history information, previous vehicle inspection information, and the like.

  Here, the store information including the related store providing service related information includes the previous car wash information and the recommended car wash information when it is determined that the car wash is recommended, and the previous vehicle check information and the check when the vehicle inspection is recommended. Information to be provided. For example, in the recommended car wash information, a message such as “You drove in the rain. How about a car wash soon?” Is provided based on the driving history from the car navigation information. Also, as recommended vehicle inspection information, a message such as “It is time to change oil” is provided, for example, based on the previous usage history and vehicle status information from the user information, and travel distance.

  The store information sent in step S16 is received by the in-vehicle terminal 1. In the in-vehicle terminal 1, the related information including the location information of the SS store on the route to the vicinity of the customer vehicle and the destination received from the management center 3, the previous refueling history information, the refueling service information, the previous car wash history information, and the previous time The vehicle inspection information is temporarily recorded via the in-vehicle terminal control unit 12 and displayed on the screen display unit 17 (step S18). When the customer uses the service provided at the SS store by looking at the screen display, the operation input unit 16 selects the service to be used, so the in-vehicle terminal control unit 12 selects the service to be used via the telephone terminal communication unit 11. Send to the management santa 3. Here, it is assumed that the customer desires car washing and vehicle inspection services as well as refueling.

  On the other hand, in the SS store 2 that has received the information sent from the management center 3 in the above step S17, the store communication unit 23 receives customer information, refueling request information, and other service request information as the expected store visit information. Under the control of the store server control unit 24, recording is performed in the temporary storage area of the store server storage unit 26 (step S19).

  Next, referring to FIG. 1 in addition to FIG. 5, an embodiment of a procedure when the customer vehicle arrives at the SS store 2 and enters is described.

  In the SS store 2, the vehicle-to-vehicle communication unit 21 communicates with the in-vehicle narrow area communication unit 15 of the in-vehicle terminal 1 that has entered the communication area by narrow area wireless communication, and sends a customer information request signal (step S <b> 31).

  In the in-vehicle terminal 1, the in-vehicle narrow area communication unit 15 acquires customer information and vehicle-specific information from the in-vehicle DB 14 under the control of the in-vehicle terminal control unit 12, and sends the customer information and the vehicle-specific information to the in-vehicle communication unit 21 of the SS store 2 (procedure S 32). .

  In the SS store 2, the store server control unit 24 inquires customer information and vehicle specific information recorded in the temporary storage area of the store server storage unit 26 and customer information and vehicle specific information received from the vehicle communication unit 21. If they match, the management center 3 is inquired of the service-related information provided to the customer vehicle by the wide area wireless communication via the store communication unit 23 (step S33).

  In the management center 3, the center control unit 32 accepts the inquiry through the center communication unit 31, and the customer information, vehicle specific information, previous refueling history information from the customer information 331 and vehicle specific information 332 in the center DB 33, and Refueling service information is used as refueling related information, and content information indicating information service contents is read from store-specific information 335 and externally provided information 336, and sent to store communication unit 23 via wide area wireless communication via center communication unit 31. (Procedure S34).

  In the SS store 2, the store server control unit 24 temporarily stores the customer information and the vehicle specific information of the corresponding vehicle received from the management center 3 via the store communication unit 23 in the store server storage unit 26, and the store server control unit 24. However, based on these information, a fuel lane matched to the customer's vehicle is searched from the store specific DB of the store server storage unit 26 by information such as fuel type and vehicle refueling port position, information related to refueling, and as fuel lane guidance information In addition, the content information is sent to the in-vehicle terminal 1 through narrow-range wireless communication (step S35) via the vehicle-to-vehicle communication unit 21 and predetermined information is sent to the fueling machine terminal 222 in the designated fueling lane.

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the refueling lane guidance information received through the in-vehicle narrow area communication unit 15 on the screen display unit 17 (step S <b> 36).

  Usually, the customer possesses the credit card by membership registration and performs the payment processing, so the credit card is inserted into the operation input unit 16 of the in-vehicle terminal 1. Therefore, the SS store 2 needs to check the credit card (procedure S37).

  Here, with reference to FIG. 1 together with FIG. 6, an embodiment of a procedure relating to detection of a predetermined credit card setting in the customer vehicle will be described.

  In SS store 2, if the credit card insertion signal is not accepted in step S <b> 37 (NO in step S <b> 41), store server control unit 24 directs credit card insertion from in-vehicle communication unit 21 to in-vehicle terminal 1. A signal is sent (procedure S42) to start measurement of a timer (not shown) (procedure S43).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 receives an instruction signal for inserting a credit card via the in-vehicle narrow area communication unit 15, so that the insertion instruction information for prompting the card insertion is displayed on the screen display unit 17 (step S <b> 44). ) When the customer inserts the card with the operation input unit 16, the in-vehicle terminal control unit 12 transmits a card insertion signal by narrow-band wireless communication via the in-vehicle narrow-area communication unit 15 (step S45).

  In the SS store 2, when the store server control unit 24 receives the card insertion signal via the vehicle communication unit 21 (YES in step S46), the timer measurement is stopped and initialized (step S47). The procedure is ended by enabling the charge settlement via the narrow area wireless communication. On the other hand, when the above step S46 is “NO” and the timer time limit is reached without accepting the card insertion signal (YES in step S48), the timer is initialized (step S49), and the cash settlement process (step S50). Is set.

  Next, referring to FIGS. 1 and 2 together with FIGS. 7 and 8, an embodiment of a procedure in which the customer vehicle enters the designated refueling lane and receives refueling will be described.

  In the fuel dispenser terminal 221, the narrow area wireless communication unit 416 communicates with the in-vehicle narrow area communication unit 15 of the in-vehicle terminal 1 stopped in the communication area by narrow area wireless communication, and sends a customer information request signal (step S61).

  In the in-vehicle terminal 1, the in-vehicle narrow area communication unit 15 acquires customer information and vehicle-specific information from the in-vehicle DB 14 under the control of the in-vehicle terminal control unit 12, and sends the customer information and the vehicle specific information to the narrow area wireless communication unit 416 of the fuel dispenser terminal 221 (procedure S 62 )

  In the fuel dispenser terminal 221, the information received by the fuel dispenser control unit 414 via the narrow area wireless communication unit 416 is displayed on the screen display unit 413 and sent to the store server control unit 24, and the store communication unit Then, the data is transmitted to the management center 3 through the wide area wireless communication via the communication terminal 23 (step S63).

  In the SS store 2, the store server control unit 24 accepts this information, reads the refueling related information of the corresponding vehicle from the store server storage unit 26, sends it to the in-vehicle terminal 1 by narrow area wireless communication, and sends it to the refueling machine terminal 221. Sending out (procedure S64). On the other hand, in the management center 3, when the center control unit 32 knows the acceptance of the information in S63, the recommended car wash information and the previous car wash history information from the service request information following the refueling of the vehicle, and the car wash related information from the center DB 33. The information is read and acquired, and is sent to the refueling machine terminal 221 by wide area wireless communication (step S65).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the refueling related information received in step S 64 via the in-vehicle narrow area communication unit 15 on the screen display unit 17 (step S 66). In the fuel dispenser terminal 221, the fuel dispenser control unit 414 starts refueling based on the fueling related information received via the narrow area wireless communication unit 416 and the information received in the procedure S63, and measures (procedure S67).

  In the fuel dispenser terminal 221, the fuel dispenser control unit 414 displays the car wash related information of the next process received from the management center 3 in the procedure S65 on the screen displayed in the procedure S63 of the screen display unit 413, and narrowly. Car wash-related information is sent to the in-vehicle terminal 1 via the area wireless communication unit 416 (step S68). In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the car wash related information received through the in-vehicle narrow area communication unit 15 on the screen display unit 17 (step S69).

  Next, in the filler terminal 221, when the filler operation is stopped and the lubrication is finished, the filler controller 414 reads the amount of fuel from the fuel amount notification unit 411 and the unit price from the fuel DB 415 to calculate the fueling fee. The calculated fee information is displayed on the screen display unit 413 and notified to the in-vehicle narrow area communication unit 15 of the in-vehicle terminal 1 through the narrow area wireless communication unit 416 by the narrow area wireless communication (step S71).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the fee information received via the in-vehicle narrow area communication unit 15 on the screen display unit 17, so that the customer can perform the fee settlement by the button operation from the operation input unit 16 by the customer. The confirmation is accepted, and this is sent as settlement confirmation information to the fuel dispenser terminal 221 by narrow-area wireless communication (step S72).

  In the fuel dispenser terminal 221, the fuel dispenser control unit 414 that has received the settlement confirmation information determines the end of the refueling settlement, displays it on the screen display unit 413 as the refueling settlement end information, and notifies the in-vehicle terminal 1 (step S73). Therefore, in the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the refueling settlement end information received through the in-vehicle narrow area communication unit 15 on the screen display unit 17, and displays the contents of the card settlement on the screen (step S74). To do.

  Furthermore, in the fuel dispenser terminal 221, the fuel dispenser control unit 414 sends the refueling settlement end information obtained in the above step S73 to the store server control unit 24, and through the store communication unit 23, the management center 3 (Step S75).

  When the store server 24 receives the refueling settlement end information, the store server 24 updates the customer information in the store server storage unit 26 and the refueling information record of the vehicle specific information and updates the sales management information (step S76). Further, the store server 24 acquires car wash-related information such as recommended car wash information, previous car wash history information, and car wash lane guidance information provided during refueling from the store server storage unit 26, and the in-vehicle terminal via the vehicle communication unit 21 1 (step S77).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the received car wash related information on the screen display unit 17 (step S78).

  On the other hand, in the management center 3, the center control unit 32 stores the customer information 331, vehicle specific information 332, and store sales information 337 in the center DB 33 based on the refueling settlement end information received through the center communication unit 31 in step S <b> 75. The record of the refueling related information is updated (procedure S78).

  In addition, for the information displayed on the screen display unit 17 of the in-vehicle terminal 1 and the screen display unit 413 of the refueling machine terminal 221, the customer can set the input of the operation input unit 16 of the in-vehicle terminal 1 or the refueling machine terminal 221. Through the unit 412, content information displayed on the screen can be freely browsed by operation. Here, the contents displayed on each of the screen display unit 17 and the screen display unit 413 during service provision at the SS store 2, that is, the information service contents, are the services at the SS store 2 currently provided, the service contents, Progress status, service usage history information, and vehicle status information of customer vehicles, information related to services provided by SS stores to be provided next, guidance information to service areas, recommended provisions that seem appropriate to the current customer vehicle status Service related information.

  In the above procedure, the contents of the card settlement are described only on the screen display unit 17 on the in-vehicle terminal 1. However, the card settlement is displayed on the refueling machine terminal 221, and the receipt printer is provided and the receipt is output by the input setting. May be.

  Next, with reference to FIGS. 9 and 10 together with FIGS. 1 and 2, an embodiment of a procedure for entering a car wash machine in which a customer vehicle is designated and receiving the car wash will be described.

  In the car wash machine terminal 222, the narrow area wireless communication unit 426 communicates with the in-vehicle narrow area communication unit 15 of the in-vehicle terminal 1 stopped in the communication area by the narrow area wireless communication, and sends a customer information request signal (step S81).

  In the in-vehicle terminal 1, the in-vehicle narrow area communication unit 15 acquires customer information and vehicle specific information from the in-vehicle DB 14 under the control of the in-vehicle terminal control unit 12, and sends the customer information and vehicle specific information to the narrow area wireless communication unit 426 of the car wash machine terminal 222 (procedure S <b> 82). )

  In the car wash machine terminal 222, the car wash machine control unit 424 displays the information received via the narrow area wireless communication unit 426 on the screen display unit 423 and sends it to the store server control unit 24. Then, the data is transmitted to the management center 3 through the wide area wireless communication via the network 23 (step S83).

  In the SS store 2, the store server control unit 24 reads car wash related information of the corresponding vehicle from the store server storage unit 26 based on the received information, and displays information related to the car wash corresponding to the vehicle, for example, a car wash plan suitable for the vehicle type. To the in-vehicle terminal 1 by narrow-area wireless communication, and to the car wash machine terminal 222 (step S84). On the other hand, in the management center 3, when the center control unit 32 knows the acceptance of the information, the inspection related information is read from the center DB 33 and obtained from the service request information following the car washing of the vehicle, and the car washing machine terminal 221 is obtained by wide area wireless communication. (Step S85).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the car wash related information received in step S84 via the in-vehicle narrow area communication unit 15 on the screen display unit 17 (step S86). In the car wash machine terminal 222, the car wash machine control unit 424 starts car washing based on the car wash related information received through the narrow area wireless communication unit 426 and the information received in the above step S83 (step S87).

  In the car wash machine 222, the car wash machine controller 424 displays the inspection related information of the next process received from the management center 3 in the procedure S85 on the screen displayed in the procedure S83 of the screen display unit 423, and Inspection related information is sent to the in-vehicle terminal 1 via the narrow area wireless communication unit 426 (step S88). In the in-vehicle terminal 1, the inspection-related information received by the in-vehicle terminal control unit 12 through the in-vehicle narrow area communication unit 15 is displayed on the screen display unit 17 (step S89).

  Next, in the car wash machine terminal 222, when the car wash machine operation is stopped and the car wash is finished, the car wash machine control unit 424 reads the unit price from the car wash DB 425, calculates the car wash fee, and displays the calculated fee information on the screen display unit. In addition, the information is displayed on 423 and notified to the in-vehicle narrow area communication unit 15 of the in-vehicle terminal 1 through the narrow area wireless communication unit 426 by the narrow area wireless communication (step S91).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the fee information received via the in-vehicle narrow area communication unit 15 on the screen display unit 17, so that the customer can perform the fee settlement by the button operation from the operation input unit 16 by the customer. The confirmation is accepted, and this is sent as settlement confirmation information to the car wash machine terminal 222 by narrow area wireless communication (step S92).

  In the car wash machine 222, the car wash machine controller 424 that has received the payment confirmation information determines the end of the car wash payment, displays it on the screen display unit 423 as car wash payment completion information, and notifies the in-vehicle terminal 1 (step S93). Therefore, in the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the car wash settlement end information received through the in-vehicle narrow area communication unit 15 on the screen display unit 17, and displays the contents of the card settlement on the screen (step S94). To do.

  Furthermore, in the car wash machine terminal 222, the car wash machine control unit 424 sends the car wash settlement end information obtained in the above step S93 to the store server control unit 24, and through the store communication unit 23, the management center 3 (Step S95).

  When the store server 24 receives the car wash settlement end information, the store server 24 updates the customer information and the car wash information record of the vehicle specific information in the store server storage unit 26 and updates the sales management information (step S96). Further, the store server 24 acquires the inspection-related information provided during the car wash from the store server storage unit 26 and sends it to the in-vehicle terminal 1 via the vehicle communication unit 21 (step S97).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the received inspection related information on the screen display unit 17 (step S98).

  On the other hand, in the management center 3, the center control unit 32 stores the customer information 331, the vehicle specific information 332, and the store sales information 337 in the center DB 33 based on the car wash settlement end information received through the center communication unit 31 in step S95. The record of the car wash related information is updated (procedure S99).

  In addition, for the information displayed on the screen display unit 17 of the in-vehicle terminal 1 and the screen display unit 423 of the car wash machine terminal 222, the customer sets the input of the operation input unit 16 of the in-vehicle terminal 1 or the car wash machine terminal 222. Through the unit 422, the content information displayed on the screen can be freely browsed by operation. Here, the contents displayed on each of the screen display unit 17 and the screen display unit 423 during service provision at the SS store 2, that is, the information service contents, are the services provided at the SS store 2, the service contents, and the service contents. Progress status, service usage history information, and vehicle status information of customer vehicles, information related to services provided by SS stores to be provided next, guidance information to service areas, recommended provisions that seem appropriate to the current customer vehicle status Service related information.

  In the above procedure, the contents of the card payment are described only on the in-vehicle terminal 1 as being displayed on the screen display unit 17. However, the card payment is displayed on the car wash machine terminal 222, and a receipt printer is provided and a receipt is output by input settings. May be.

  Next, referring to FIGS. 11 and 12 together with FIGS. 11 and 12, an embodiment of a procedure in which the customer vehicle enters the designated inspection pit and undergoes inspection will be described.

  In the inspection pit terminal 223, the narrow area wireless communication unit 436 communicates with the in-vehicle narrow area communication unit 15 of the in-vehicle terminal 1 stopped in the communication area by the narrow area wireless communication, and transmits a customer information request signal (step S101).

  In the in-vehicle terminal 1, the in-vehicle narrow-area communication unit 15 acquires customer information and vehicle-specific information from the in-vehicle DB 14 under the control of the in-vehicle terminal control unit 12, and sends it to the narrow-area wireless communication unit 436 in the inspection pit terminal 223 (procedure S102 )

  In the inspection pit terminal 223, the information received by the pit control unit 434 via the narrow-area wireless communication unit 436 is displayed on the screen display unit 433 and sent to the store server control unit 24, and the store communication unit 23 Is sent to the management center 3 by wide area wireless communication (step S103).

  In the SS store 2, the store server control unit 24 reads the inspection related information of the corresponding vehicle from the store server storage unit 26 based on the received information, and displays information related to the inspection according to the vehicle, for example, an inspection plan suitable for the vehicle type. To the in-vehicle terminal 1 by narrow-area wireless communication, and to the inspection pit terminal 223 (step S104).

  In the in-vehicle terminal 1, the inspection-related information received by the in-vehicle terminal control unit 12 through the in-vehicle narrow area communication unit 15 in the procedure S <b> 104 is displayed on the screen display unit 17 (procedure S <b> 105). In the inspection pit terminal 223 that has received a start operation by the service staff who has confirmed the screen, the pit control unit 434 performs inspection based on the car wash related information received via the narrow area wireless communication unit 426 and the information received in the above step S103. Is started (step S106). When the inspection is completed, the inspection pit terminal 223 accepts input of inspection items by the service staff from the input setting unit 432 (step S107).

  Receiving the inspection item, the pit control unit 434 reads the unit price from the pit DB 435, calculates the inspection fee, displays the calculated fee information on the screen display unit 433, and is mounted on the vehicle via the narrow area wireless communication unit 436. Notification is made to the in-vehicle narrow area communication unit 15 of the terminal 1 by narrow area wireless communication (step S111).

  In the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the fee information received via the in-vehicle narrow area communication unit 15 on the screen display unit 17, so that the customer can perform the fee settlement by the button operation from the operation input unit 16 by the customer. The confirmation is accepted, and this is sent as settlement confirmation information to the inspection pit terminal 223 by narrowband wireless communication (step S112).

  In the inspection pit terminal 223, the pit control unit 434 that has received the settlement confirmation information determines the end of the inspection settlement, displays the inspection settlement end information on the screen display unit 433, and notifies the in-vehicle terminal 1 (step S113). Therefore, in the in-vehicle terminal 1, the in-vehicle terminal control unit 12 displays the check settlement end information received through the in-vehicle narrow area communication unit 15 on the screen display unit 17, and displays the contents of the card settlement on the screen (step S114). To do.

  Further, in the inspection pit terminal 223, the pit control unit 434 sends the inspection settlement end information obtained in the above step S113 to the store server control unit 24 and to the management center 3 by wide area wireless communication via the store communication unit 23. Notification (step S115) is made.

  When the store server 24 receives the check settlement end information, the store server 24 updates the customer information and the vehicle-specific information check information record in the store server storage unit 26 and updates the sales management information (step S116).

  On the other hand, in the management center 3, the center control unit 32 stores the customer information 331, the vehicle specific information 332, and the store sales information 337 in the center DB 33 based on the check settlement end information received through the center communication unit 31 in step S115. The record of the inspection related information is updated (step S117).

  In addition, for the information displayed on each of the screen display unit 17 of the in-vehicle terminal 1 and the screen display unit 433 of the inspection pit terminal 223, the customer sets the input of the operation input unit 16 of the in-vehicle terminal 1 or the inspection pit terminal 223. Through the unit 432, the content information displayed on the screen can be freely browsed by operation. Here, the contents displayed on each of the screen display unit 17 and the screen display unit 433 during the service provision at the SS store 2, that is, the information service contents, are the services at the SS store 2 currently provided, the service contents, Progress status, service usage history information, and vehicle status information of customer vehicles, information related to services provided by SS stores to be provided next, guidance information to service areas, recommended provisions that seem appropriate to the current customer vehicle status Service related information.

  In the above procedure, the contents of the card payment are explained only on the in-vehicle terminal 1 on the screen display unit 17. However, the card payment is displayed on the inspection pit terminal 223, and a receipt printer is provided and a receipt is output by input setting. May be.

  Next, referring to FIG. 13 together with FIG. 1, an embodiment of a procedure when the customer vehicle leaves the SS store 2 will be described.

  In the SS store 2, the vehicle-to-vehicle communication unit 21 detects that the customer vehicle has exited, communicates with the in-vehicle narrow area communication unit 15 of the in-vehicle terminal 1 through narrow area wireless communication, and sends a customer information request signal (step S121). )

  In the in-vehicle terminal 1, the in-vehicle narrow-area communication unit 15 acquires customer information and vehicle information from the in-vehicle DB 14 under the control of the in-vehicle terminal control unit 12, and sends the customer information and vehicle information to the in-vehicle communication unit 21 of the SS store 2 (step S <b> 122).

  In the SS store 2, the store server control unit 24 collates the customer information and vehicle specific information recorded in the temporary storage area of the store server storage unit 26 with the customer information and vehicle specific information received from the vehicle communication unit 21. If they match, the predetermined information including the service execution information provided to the customer vehicle is transmitted to the in-vehicle terminal 1 by the narrow area wireless communication (step S123). Therefore, in the in-vehicle terminal 1, these pieces of information are displayed on the screen display unit 17 (step S124) and confirmed.

  On the other hand, in SS store 2, the communication by the narrow area wireless communication with the vehicle-mounted terminal 1 leaving the station is disconnected (procedure S 125), so the execution information for the vehicle corresponding to the received customer information / vehicle information is sent to the management center 3 in a wide area. Notification is made by wireless communication (step S126).

  The management center 3 updates the DB record of the vehicle corresponding to the received information with the received execution information (step S127). In the procedure described above, the fee is settled for each service device and the information is updated, so this procedure S127 is a confirmation procedure.

  Further, it may be a procedure in which information is updated only in the SS store at the time of settlement for each service device, and the information is sent and updated from the SS store to the management center at the time of leaving.

  In the above description, only the services related to the illustrated fueling machine, car wash machine, and inspection pit are shown. However, the store server operation / output unit 25 inputs and settles the contents of the sales performed by the store clerk at the store in the store. Or services such as receipt issuance.

  Adopting such a system form, the management center that regularly collects the current status of the registered member's vehicle can always grasp the latest vehicle status, and proposes the service that the vehicle needs, according to the customer's request Appropriate service stations can be introduced, so that when a vehicle visits the service station, appropriate responses can be made promptly and speediness can be obtained for vehicle inspection work, customer service, etc. There is an advantage.

  A second embodiment of the present invention will be described with reference to FIG.

  In the second embodiment shown in FIG. 14, only the SS store 2A is different from the first embodiment shown in FIG. That is, the SS store 2A does not have a store server inside, and the function of the store server is included in the function of the management center. For example, it is effective when a service staff is unnecessary, such as a self-service store for refueling and car washing.

  As shown in FIG. 14, in the SS store 2A, the store communication unit 23A is directly connected to the service device 22 via the LAN, and communicates with the management center 3A by wide area wireless communication instead of the store server. Accordingly, there is no exchange of information between the store server and the center control unit 32A together with the center control unit 32A of the management center 3A.

  The store communication unit 23A has a partial function of the store server control unit, but the other components only have to have the same function as in the first embodiment. Therefore, in the second embodiment, the operation procedure with reference to the above-described drawing is also performed by inputting the input to the store server control unit of the SS store into the store communication unit 23A, and recording in the store server storage unit through the wide area wireless communication. The center control unit 32 </ b> A is executed in a predetermined area of the center DB 33.

  A third embodiment of the present invention will be described with reference to FIGS.

  In step S11 of FIG. 4, in addition to detecting that the vehicle is traveling from the latest vehicle state information, car navigation information, and history received by the management center 3, the center control unit 32 is one of the car navigation information. By setting the destination information, it is possible to know the route information and distance information to the destination. Utilizing this information, the management center 3 provides the in-vehicle terminal 1 with service-related information and store-specific information at the SS store. Can be provided by a push method.

  Here, by utilizing the route information and the distance information to the destination obtained from the destination information, the management center 3 uses the air pressure pre-check for the in-vehicle terminal 1 and the weather information of the destination, For example, a car wash service for the in-vehicle terminal 1 is provided by a push method.

  That is, first, the customer sets a destination with the car navigation function unit 13. In step S12 of FIG. 4, the center control unit 32 determines, for example, “the air pressure is low” from the vehicle state information 333 such as “use a highway to the destination” or “the distance to the destination is long” from the car navigation information 334. Etc., and information such as “Destination is rainy” is obtained from the externally provided information 336, and it is determined whether to recommend “pneumatic check” or “wax car wash” before leaving and getting on the highway. To do.

  Next, in step S13, a sales promotion message for recommending vehicle inspection and car washing is created, and the previous vehicle inspection information and the previous car washing information are retrieved, and the telephone terminal communication unit 11 via the center communication unit 31 via wide area wireless communication. To send.

  The subsequent operation is the same as that from step S14 in the first embodiment.

  As described above, according to the present embodiment, based on the route information and the distance information obtained from the destination information set by the car navigation function, the service related information and the store in the SS store according to the situation of the customer vehicle Specific information can be provided as appropriate.

  A fourth embodiment of the present invention will be described with reference to FIGS.

  In the above description, in step S1 in the first embodiment, the vehicle-mounted terminal 1 collects information at the start of driving of the vehicle engine and the subsequent periodic driving in consideration of vehicle battery consumption, and the management center 3 The management center 3 receiving the information provides SS store information to the in-vehicle terminal 1. However, a procedure for starting information collection when the vehicle-mounted terminal is turned on may be used.

  Further, as in the case of the third embodiment, a method may be added in which when the customer sets a destination for the car navigation function, the in-vehicle terminal 1 starts collecting information and provides SS store information. In addition, a method of collecting other vehicle information in real time and detecting an event of a customer vehicle is also possible when receiving predetermined vehicle status information from the management center side. That is, this time is determined by the request from the customer vehicle or the judgment of the management center at least one of the predetermined time including the vehicle power-on, the vehicle engine driving start, the vehicle current position, and the lapse of a certain time. It is desirable to be determined by

  In the above description, it is assumed that the car washing service information is provided during the fueling service, assuming that the fueling service, the car washing service, and the inspection service are requested as the vehicle diagnosis while traveling. However, if you do not wish to use a service provided by a store other than the refueling service, provide service information and store-specific information at other SS stores related to the car wash service and vehicle diagnosis service while providing the refueling service. Can do. Thus, the service-related information and store-specific information provided by the SS store according to the state of the customer vehicle can be provided without interruption.

  Further, in the above description, provided service-related information and store-specific information at the SS store are provided from the vehicle state information that “the fuel level is low”, but can also be provided from the car navigation information. For example, when driving on an expressway based on destination information set by a customer, a service such as “How about air pressure check?” Can be provided.

  A fifth embodiment of the present invention will be described.

  In the above description, the SS store information is provided from the management center side to the in-vehicle terminal periodically or by some predetermined event.

  In the case of the fifth embodiment, for example, when the customer sets a destination for the car navigation function, the SS store information is received through the above operation procedure in response to an instruction by the customer so that the in-vehicle terminal 1 starts collecting information. The pull method may be used. The desired SS store information is delivered from the in-vehicle terminal to the management center with the necessary vehicle information attached.

  For example, in the case of a mobile terminal instead of the above-mentioned in-vehicle terminal, unique information and status information about the personal property of the person who owns the mobile terminal are input and stored, so that, for example, replacement information, advertisement information about the property. In addition to notifying customers, it is necessary and indispensable for sales promotion that can notify customers who can be notified of advertising information to nearby stores as service stations, for example, sales outlets. Applicable.

It is explanatory drawing which showed one Embodiment of the block structure in the provision system of the service station related information by this invention. (Example 1) It is explanatory drawing which showed one Embodiment of the block structure in the partial detail of FIG. (Example 2) It is the flowchart which showed one Embodiment of the periodical operation | movement in the shop information provision by the system of FIG. (Example 1) It is the flowchart which showed one Embodiment of the regular operation | movement during vehicle driving | running | working by the system of FIG. (Example 1) It is the flowchart which showed one Embodiment in the operation | movement in the case of store entrance by the system of FIG. (Example 1) FIG. 6 is a flowchart illustrating an embodiment of a credit card detection operation continued from FIG. 5. (Example 1) It is the flowchart which showed one Embodiment in the first half operation | movement in the oil supply lane by the system of FIG. (Example 1) It is the flowchart which showed one Embodiment of the operation | movement following FIG. (Example 1) It is the flowchart which showed one Embodiment in the first half operation | movement of the car wash machine by the system of FIG. (Example 1) FIG. 10 is a flowchart illustrating an embodiment of an operation following FIG. 9. FIG. (Example 1) It is the flowchart which showed one Embodiment in the first half operation | movement of the inspection pit by the system of FIG. (Example 1) 12 is a flowchart showing an embodiment of the operation following FIG. (Example 1) It is the flowchart which showed one Embodiment in the leaving operation from a store by the system of FIG. (Example 1) It is explanatory drawing which showed one Embodiment of the block structure in the provision system of the service station relevant information different from FIG. (Example 2) It is explanatory drawing which showed an example of the block structure in the provision system of the conventional service station relevant information. FIG. 16 is an explanatory diagram showing an example of a block configuration in a conventional service station related information providing system different from FIG. 15.

Explanation of symbols

1 In-vehicle terminal 2, 2A SS store (service station)
3, 3A management center 11 telephone terminal communication unit 12 vehicle-mounted terminal control unit 13 car navigation function unit 14 vehicle-mounted DB (database)
DESCRIPTION OF SYMBOLS 15 Vehicle-mounted narrow area communication part 16 Operation input part 17 Screen display part 18 Vehicle state collection part 21 Vehicle communication part 22 Service equipment 23, 23A Store communication part 24 Store server control part 25 Store server operation / output part 26 Store server memory | storage part 31 Center communication unit 32, 32A Center control unit 33 Center DB
221 Refueling machine terminal 222 Car wash machine terminal 223 Inspection pit terminal 411 Refueling amount notification unit 412, 422, 432 Input setting unit 413, 423, 433 Screen display unit 414 Refueling machine control unit 415 Refueling DB
416, 426, 436 Narrow-area wireless communication unit 424 Car wash machine control unit 434 Pit control unit 425 Car wash DB
435 Pit DB

Claims (13)

  In order to provide service to customer vehicles accurately in a short time at a service station as a service station, the customer vehicle is equipped with an in-vehicle terminal, and the in-vehicle terminal provides at least current information necessary for inspection and maintenance of the customer vehicle. It is stored as vehicle status information, and a vehicle guidance system (car navigation system) is provided and the location thereof is stored as car navigation information together with its history. The vehicle status information and the car navigation information are stored in the respective in-vehicle terminal and management center database of the customer vehicle. Sequential registration is held, and at least the latest vehicle state information and car navigation information are sent from the in-vehicle terminal to the management center, and the management center is required from the vehicle state information and car navigation information when receiving this. Detecting and providing related service information and store-specific information that can provide related services At least one of the service station and delivers the notification to each of the vehicle-mounted terminal, the service station and the information providing method relating to the service station for causing said vehicle terminal screen reception information in each display that.   The method for providing information related to a service station according to claim 1, wherein wide area wireless communication is used between each of the in-vehicle terminal and the service station and the management center, and between the in-vehicle terminal and the service station is narrow. A method for providing information on a service station, characterized by using regional wireless communication.   3. The method for providing information related to a service station according to claim 2, wherein the wide area wireless communication is a communication function including a packet communication network for a mobile phone, and the narrow area wireless communication is a DSRC (Dedicated Short Range Communication). A method for providing information related to a service station, which is a communication function including a wireless LAN.   2. The service station providing method according to claim 1, wherein the vehicle state includes a remaining amount of fuel, a replacement time of consumables including fats, brakes, and wipers, or an inspection result. How to provide information.   2. The method for providing information related to a service station according to claim 1, wherein the service station includes at least one of a fueling machine, a car wash machine, and an inspection pit as a service device, and each of the service devices is a narrow area wireless communication. And providing information related to the service station, wherein the related information received from the management center via the store communication unit is displayed on the screen. .   6. The method for providing information related to a service station according to claim 5, wherein the service station further includes an information processing device including a store server for store management, wherein the store server is connected to a management center or a narrow area by wide area wireless communication. A method for providing information on a service station, characterized in that communication with each in-vehicle terminal is performed by area wireless communication, and information unique to the store and information temporarily held at the time of communication are stored.   2. The service station information providing method according to claim 1, wherein the management center communicates with each of the in-vehicle terminal and the service station by wide area wireless communication, and the database includes at least customer information, vehicle-specific information, and store-specific information. Information is registered and held in advance, and further, the vehicle state information and car navigation information of the customer vehicle, and externally provided information including store-related advertisements are registered and held at any time, and the vehicle state information of the customer vehicle being registered at a predetermined time And information including service providing information for the customer vehicle detected from the car navigation information, store-specific information that can provide related services, and external provision information including store-related advertisements are distributed to the in-vehicle terminal and the service station. A method for providing information on a service station.   8. The service station information providing method according to claim 7, wherein the customer information includes information about the customer including age, sex, and occupation, information registered in advance by the customer, and a service use process of the customer on the service station side. The vehicle-specific information includes information specific to the customer vehicle, including vehicle type, fuel type, fuel filler position, service used at the service station, and maintenance history information. Specific information includes location information, advertising information including campaigns, information on each service station, service provision service information including refueling, car washing, and vehicle inspection. Vehicle status information includes remaining fuel, oil, brakes, Replacement of consumables including wipers and the period until the next inspection, variable factors including mileage, and car navigation information, Line history, route to the destination, the current position around the destination peripheral, provides a method of information about the service station and having information about a vehicle that can be collected by the function of the car navigation system including a traffic congestion information.   8. The method for providing information related to a service station according to claim 7, wherein the predetermined time when the management center distributes the information to the in-vehicle terminal and the service station is vehicle power-on, vehicle engine drive start, A method for providing information about a service station, wherein the information is determined by a request from the customer vehicle or a judgment of a management center at a time of occurrence of a predetermined condition including a current position and a certain period of time. In a system where a management center provides information about the service station to the customer vehicle in order to provide a service to the customer vehicle accurately in a short time at a gas station as a service station,
The customer vehicle includes an in-vehicle terminal, and the in-vehicle terminal detects a current state information necessary for at least inspection and maintenance of the customer vehicle from the vehicle, and detects the current position and detects the vehicle to the destination. A car navigation function unit having a vehicle guidance system for guiding, an operation input unit for operating and inputting setting conditions, a screen display unit for displaying various information on a screen, a vehicle state collected by the vehicle state collection unit, and a car navigation function In-vehicle DB (database) that contains and stores car navigation information, customer information, and vehicle-specific information obtained by the department, a telephone terminal communication section that communicates with the management center using wide area wireless communication, and narrow area wireless communication An in-vehicle narrow-area communication unit that communicates with the service station, and controls the overall functions of the in-vehicle terminal, and the vehicle via the telephone terminal communication unit at a predetermined time Sending predetermined information stored in the DB to the management center, and when receiving information about the service station from the management center via the telephone terminal communication unit, displays the screen on the screen display unit, An in-vehicle terminal control unit that communicates with the service station through the in-vehicle narrow-area communication unit by narrow-area wireless communication and displays a screen instructed from the operation input unit on the screen display unit,
The service station includes a vehicle-to-vehicle communication unit that communicates with the in-vehicle terminal by narrow area wireless communication, a service device having at least one facility of a fueling machine, a car wash machine, and an inspection pit, the management center, and a wide area wireless A store communication unit that communicates by communication, receives the provided service information from the service device and sends it to the management center, and the management center communicates with the in-vehicle terminal and the service station by wide area wireless communication In addition to the customer information, vehicle specific information, vehicle state information, and car navigation information, a communication unit, a center DB having a storage area for information including information specific to the store serving as the service station, and provision information provided from outside, Information from the in-vehicle terminal and the service station via the center communication unit When received, the information is recorded in a predetermined area of the center DB, but at a predetermined time, provided service information required from the latest received vehicle state information and car navigation information and a store-specific service related service can be provided. And a center control unit that detects and reads information from the center DB and notifies each of the related at least one service station and the in-vehicle terminal via the center communication unit. Providing system.   11. The system for providing information related to a service station according to claim 10, wherein the service station further includes a store server, and the store server operates and inputs setting conditions, and outputs and outputs various information. A storage unit having a storage area for information including store-specific information and temporary storage information, and a function of the store server, which controls the vehicle-mounted terminal and the store communication via the vehicle-to-vehicle communication unit Receives information from each management center and information from the service device through the storage unit and records it in the storage unit, while searching for and providing information optimal for the customer vehicle from the storage unit when the vehicle enters And a control unit for sending provided service information to the management center when leaving the station. System.   11. The system for providing information related to a service station according to claim 10, wherein each facility constituting the service device has a function of setting necessary information according to an operation, and includes a service start instruction and a charge display settlement. Input setting part to input, screen display part to display the screen that has received the setting, when the service start instruction is received, the service is started on the conditions displayed on the screen, the charge is calculated at the end of the service, details The fee is displayed on the screen display unit together with the data, and when the payment setting is received from the input setting unit, the settlement fee and its detailed data are notified to the store communication unit via the narrow area wireless communication and settled. And a facility control unit that transmits and receives the same information to / from the in-vehicle terminal through narrow-area wireless communication when it is exchanged via narrow-area wireless communication, and a unit price for each type. The equipment DB that receives the request of the department and notifies the corresponding information, the narrow area wireless communication section that receives the control of the equipment control section, exchanges information with the in-vehicle terminal by the narrow area wireless communication, and similarly communicates with the store communication section A system for providing information related to a service station. In order to provide services to customers accurately in a short time at the service station, the status information related to the customer's possession items is sequentially registered in the respective databases of the mobile terminal and management center of the customer, and the status information Is received from the portable terminal by the management center and a predetermined condition is reached, the service center and the portable store-specific information that the management center determines to be necessary from the status information and the store-specific information that can be provided A method for providing information on a service station, characterized by notifying a terminal and displaying a screen on each terminal.

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