JP2001273563A - Purchase point management system using portable terminal - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a purchase point management system using a portable terminal, which executes a purchase point system without delivering coupon ticket, stamp, card, or the like to a customer to promote sales of commodities or services. SOLUTION: This purchase point management system uses the portable terminal of customer, the terminal of distributor, and a server connected to the internet to manage the purchase points obtained by the customer when commodities or services are purchased by the customer, and this system is provided with a server 1 which manages the number of purchase points given to the customer at the time of purchase of commodities or services as database together with information of the customer and the distributor, a portable terminal 2 which the customer carries when purchasing commodities or services, and a store terminal 6 installed in a store or the like of the distributor, and information is transmitted between the server 1 and the portable terminal and between the server 1 and the store terminal 2 through the internet.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system in which when a customer purchases a product or service, the customer collects purchase points issued by the seller and discounts the product or service in accordance with the number of points purchased. The present invention relates to a purchase point management system for managing purchase points collected by a customer using a portable terminal in a purchase point system for receiving provision of a new product or service.

[0002]

2. Description of the Related Art When a customer purchases a product or service, he or she collects purchase points issued by the seller, and receives a discount on the product or service according to the number of points purchased, or receives a new product. Or the purchase point system that receives the provision of services, various retail stores,
It is implemented in restaurants and various service companies. Such a purchase point system allows these merchants to offer customers discounts on goods or services or the right to receive new goods or services as receivables based on the number of points collected. Is provided free of charge to increase the customer's willingness to purchase and promote sales of goods or services.

[0003]

However, such a purchase point system for goods or services has been
It is carried out for each store or sales company by giving a customer a piece of paper such as a coupon issued by a dealer, stamping a paper card with a stamp, or storing the number of points on a magnetic card. .

[0004] For this reason, for a customer who receives a purchase point, a lot of various coupons, stamps, cards, etc. are accumulated for every purchase of various goods or services, and it is necessary to store these many cards separately. It takes a lot of time and effort, and many cards, etc., do not fit in the wallet, etc., so customers may not bring their cards, etc. when purchasing necessary products, etc. There were many inconveniences. In addition, for the seller who issues the purchase points, the trouble and cost of issuing cards and the like increase, and the purchase of the points is difficult because the customer does not want to manage the coupons, stamps and cards. There was a problem that the point system could not be linked to sales promotion.

The present invention has been made in view of the above points, and aims to promote sales of goods or services by implementing a purchase point system without handing out coupons, stamps and cards to customers. It is an object of the present invention to provide a purchase point management system using a portable terminal that can perform the purchase.

[0006]

In order to achieve the above object, a purchase point management system according to the present invention provides information on the number of purchase points given to a customer at the time of purchase of a product or a service. Purchase point information management means that is stored in a database together with the information, a mobile terminal that a customer carries when purchasing a product or service,
A terminal installed at a store of a dealer, etc., and a purchase point management system for transmitting information between the purchase point information management means and the mobile terminal and between the purchase point information management means and the terminal of the seller via the Internet. The purchase point information management means includes information provision means for providing purchase point information through a homepage established on the Internet in response to an information browsing request from a mobile terminal. A homepage browsing means for accessing the homepage to browse the homepage, a wireless transmission / reception means connectable to a wireless communication network of a mobile phone, and a display means for displaying information. Is transmitted from the purchase point information management means via the Internet, and the wireless communication network It is transmitted to the mobile terminal through, characterized in that it is displayed on the display means of the mobile terminal.

[0007] In the system of the present invention, the purchase points of each seller of each customer in the purchase point system are managed by purchase point information management means installed at a point information center or the like. When a customer purchases a product or service from a seller, the purchase point information is stored in the purchase point information management means through the homepage screen by accessing the homepage of the point information center on the Internet. Request browsing of.

At this time, the information on the purchase points managed by the purchase point information management means is read out by the information provision means and disclosed on the homepage. The customer can browse the purchase point information through the display means of the mobile terminal and check the number of points. Therefore, the customer does not need to purchase various coupons, stamps, and cards for purchase points that had to be brought with the user in the past, so that the wallet containing the coupon and the like unnecessarily expands. No, coupons, stamps,
Even if you do not have cards, you can use the purchase point system to shop.

[0009] Further, the dealer can reduce the cost for producing various coupons, stamps, and cards for purchase points, and also reduce the trouble of handling them. Furthermore, since the purchase points for a plurality of sellers of many customers can be centrally managed by the purchase point information management means installed at a point information center or the like, the cost involved is reduced, and
Since the point management center can analyze the purchase trends of products and services that customers frequently purchase, the seller can use this information for marketing design.

[0010] Here, in the purchase point management system, the terminal of the seller is provided with a homepage browsing means for accessing the Internet and browsing the homepage of the purchase point information management means, and a display means for displaying information. Can be. In this case, when the customer purchases a product or service from the seller, the terminal accesses the homepage of the purchase point information management means via the Internet, extracts the information of the customer's purchase points from the purchase point information management means, Displaying on the display means and transmitting the number of points corresponding to the product or service purchased by the customer or the number of points obtained by adding the number of points to the original purchase points from the terminal to the purchase point information management means via the Internet. Can be.

In the above-mentioned purchase point management system, the customer identification code transmitted from the purchase point information management means to the portable terminal of the customer when the purchase point information management means is accessed via the Internet and a wireless communication network. May be provided on the display means using a bar code. In this case, when the customer purchases a product or service at a store of the dealer, the barcode displayed on the display is read by the terminal via the barcode reader connected to the terminal of the seller, and the terminal is read. Compares the identification code of the customer retrieved from the purchase point information management means via the Internet with the identification code read from the barcode, and can authenticate the customer based on the comparison result.

Further, in the purchase point management system, when the customer's portable terminal accesses the purchase point information management means via the Internet and a wireless communication network, the customer's purchase sent from the customer is transmitted from the purchase point information management means. Display control means for displaying a barcode indicating a point on the display means can be provided. In this case, when a customer purchases a product or service at a store or the like of a dealer, by reading the barcode displayed on the display unit to the terminal via a barcode reading unit connected to the terminal of the dealer, The purchase point information of the customer can be taken into the terminal of the seller.

Further, in the above-mentioned purchase point management system, the portable terminal and the terminal of the dealer have infrared communication means for transmitting and receiving information by superimposing the information on infrared rays, or short-range communication for transmitting and receiving information over radio waves in a short distance range. Wireless communication means can be provided. In this case, when a customer purchases a product or service at a store of a dealer or the like and accesses the purchase point information management means using a mobile terminal via the Internet and a wireless communication network, the purchase point information management means transmits the purchase point information management means. The customer's identification code
The identification code of the customer is transmitted from the mobile terminal to the terminal of the seller via the infrared communication means or the short-range wireless communication means, and the identification code of the customer retrieved by the terminal from the purchase point information management means via the Internet is transmitted by the infrared communication. It can be compared with the identification code received from the customer's portable terminal via the means or the short-range wireless communication means, and the customer can be authenticated based on the comparison result.

[0014]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 shows an overall configuration diagram of a purchase point management system for managing purchase points received from a seller when a customer purchases a product or service. Reference numeral 1 denotes a server of a point management center as purchase point information management means, which is composed of a plurality of computers and is connected to the Internet through a telephone line, a dedicated line, or the like. On the Internet, a homepage (web site) for providing and managing information related to purchase points received when a customer purchases a product or the like is established by a point management center.

The server 1 basically comprises a www server 11, a mail server 12, and a database server 10, as shown in FIG. 2, and is connected to the Internet via a line. Main control unit 1 of database server 10
0a is constituted by a CPU or the like, and registers and determines a customer's ID and password according to various commands and input data accessed through a homepage on the Internet based on a main program 13 stored in advance. Management of the purchase points of each merchant received at the time of purchase, deduction of purchase points when customers purchase products, etc. using the purchase points, various information on discount sales and events of sellers (merchants) And processes such as data transfer and rewriting. The www server 11 controls input data sent from the Internet and output data output to the Internet, and the mail server 12 receives / transmits e-mail sent via the Internet.

The main program 13 determines personal authentication in response to a data request at the time of access transmitted from the portable terminal 2 through the Internet, and retrieves data from a database stored in the database server 10. Like sending it to the Internet,
The main controller 10a is controlled. In addition, input information sent from the store terminal 6 which is a terminal of the seller through the Internet, for example, information on purchase items and purchase points of the customer, events performed by the seller, information on discount sales, bargain products, special addition points, etc. And the like, and write the information to a predetermined database.

Further, when purchasing a customer's product or service,
The process of adding the number of points given according to the amount to the purchase points of the point database 20, and, when a customer purchases a product or service using his / her own purchase points, the point number is stored in the customer of the point database 20. For example, a process of subtracting from the purchase points of the above is performed.
Further, the marketing analysis of the customer is performed from the data such as the purchased article and the price of the customer, and a process of creating optimal marketing information for each customer is performed.

Further, when a customer makes a purchase at a store of a merchant, which is a member store, the customer uses the portable terminal 2 in order to obtain information on the purchase points of the customer at the member store from the point management center. When the user accesses the site of the management center and inputs his / her ID and password to connect to the point management center, the main control unit 10a of the database server 10 transmits the number of points of the purchase point together with the ID code of the customer. Perform the process of sending data.

At this time, the portable terminal 2 of the customer, which will be described later, operates to display the customer's ID code and the barcode indicating the number of points of the purchase points on the display 38, and the displayed barcode is displayed. , The store terminal 6 of the member store reads the bar code via the bar code reading device 7. At this time, on the other hand, the store terminal 6 accesses the database server 10 of the point management center, from which the customer's I
By reading the D code and the number of points of the purchase points, and determining whether the customer's ID code read from the customer's mobile terminal 2 matches the number of points of the purchase points, the customer is authenticated and the purchase of the customer is performed. Check the number of points.

As shown in FIG. 2, the storage section of the database server 10 in the server 1 of the point management center includes, as databases, a customer database 14, a member store database 15, a use history database 16, a purchased article database 17, and a marketing database. 1
8. A point database 20 is provided.

The customer database 14 includes data on the customer, for example, the customer's reference number, ID code, name, address, telephone number, age, occupation, date of birth, e-mail address, reference number of the member store that has joined as a point member. Is stored for each customer. Merchant database 15
Stores information on various retail stores such as department stores, and sales companies (member stores) such as various service providers such as airlines and travel agents, which are affiliated with the purchase point system. The usage history database 16 indicates that for each customer,
Information on the use history such as what product and what kind of product or service was purchased at which member store on which month and day is stored. The purchased goods database 17 stores information on goods purchased by each customer at each member store. For example, when a customer purchases goods or services at a member store, the store, the name of the goods, the amount thereof, and the like are stored.

The marketing database 18 includes information on various discount sales and various events held at each affiliated store, or information to which special purchase points are added when shopping at a certain affiliated store for a certain period or more is performed. ,
Stores information about sales sent from member stores. The point database 20 stores, for each member store, the number of points (integrated value) of purchase points acquired by each customer at each member store, and also stores the expiration date of the purchase points, the amount corresponding to the purchase points, and the like. Remember.

As described above, the main control unit 10a of the database server 10 stores the information on the purchase points and the information on the use of the purchase points sent from the store terminal 6 of the member store when the customer purchases the goods or services. Is entered, the purchase points given in accordance with the amount are added to the purchase points of the member store in the point database 20, and when the customer purchases a product or service using his / her own purchase points. , The point number is subtracted from the purchase points of the customer at the member store in the point database 20.

Further, the database server 10 of the point management center periodically (for example, once a week) stores information stored in the marketing database 18, for example, information on various discount sales and various events held at each member store. Or customers who search for information on the special extra purchase point system at each affiliated store, and use that information as "this week's discount sale information, this week's extra extra point information", etc. Is created based on information such as information in the use history database 15 and the purchased article database 16. Then, the shopping information is sent to the mobile terminal 2 of the customer concerned by the mail server 1.
2 and send it by e-mail, which leads to sales promotion of the seller.

The mobile terminal 2 used in the purchase point management system is a mobile phone type mobile terminal carried by a customer who has joined the purchase point system, that is, a mobile terminal having a telephone function. As shown in the block diagram of FIG. 3, the mobile terminal 2 is configured to be portable with a mobile phone function and a GPS (wide area positioning function), and has a main control unit 30, a wireless transmission unit 31, and a wireless reception unit. 32, a positioning signal receiving unit 33,
Storage unit 34, positioning measurement unit 35, map file 36, operation panel 37, display 38, call control unit 39, microphone 4
0, a speaker 41, and an infrared transmitter 42.

The radio transmission unit 31 includes a circuit for transmitting a voice signal and a data signal to the radio base station 4, and a radio reception unit 3
Reference numeral 2 denotes a circuit for receiving a voice signal and a data signal transmitted from the radio base station 4, for example, using a full-duplex communication system by the TDMA system and using radio waves in the frequency band of 800 MHz to 1.9 GHz. Perform communication. The main control unit 30 is C
A wireless transmission unit 31 and a wireless reception unit 3 in accordance with a switch input operation by a user through an operation panel 37.
2. Performs all control of the positioning measurement unit 35 and the like, transmits and receives voice signals and data signals, and displays an input screen, a selection screen, and the like on the display 38. In addition, the main control unit 30
It has a dial-up connection function and a browser function, accesses the site of the point management center on the Internet via the data communication center 3, takes in various display data created, for example, in HTML from the server 1, and displays it on the display 38. indicate.

The positioning signal receiving section 33 receives positioning measurement signals (signals indicating the position of the satellite and signals indicating the transmission time) transmitted from, for example, four artificial satellites. The positioning measurement unit 35 uses the satellite position signal and the transmission time signal received by the positioning signal reception unit 33, and the time when the signal is received,
Calculate the positioning data of the current position. The positioning data is converted into coordinate data in the map data stored in the map file 36, and the current position is displayed on a map displayed as an image. The map file 36 contains at least the customer's current address,
The map information of the work area is stored. The map information is stored in a bitmap format, for example, divided into a plurality of layers, and various display characters accompanying the map information and character data such as icons indicating the current position are stored.

The storage unit 34 comprises a read-only memory and a memory which can be written and read at any time. The read-only memory includes various program data such as a dial-up connection program together with the main program of the portable terminal 2.
Stores fixed data such as input screen data. The memory that can be written and read at any time stores text data and various image data transmitted from the server 1 of the point management center, and data input by operating the operation panel 37. An operation panel 37 and a display 38 are provided on the upper surface of the portable terminal 2.
Is provided. The operation panel 37 has a number of operation switches, such as ten keys, character keys, and function keys, required for operation. The display 38 uses a liquid crystal display, and displays characters, figures, and the like.

The portable terminal 2 has a function as a portable telephone, and includes a call control unit 39, a microphone 40, and a speaker 41. The call control unit 39 amplifies the voice signal from the other party received through the wireless reception unit 32 at the time of an incoming call and sends the amplified signal to the speaker 41. send.
The mobile terminal 2 is basically manufactured as a device having the same outer shape as a mobile phone or a PHS, and an infrared transmitter 42 as infrared communication means is attached to a part of the outside. The infrared transmitting section 42 receives various data generated by the main control section 30 via a decoder, superimposes the data signal on infrared rays and transmits the data to the outside, and a personal computer disposed opposite to the location. Then, the data is transmitted to the infrared receiving unit of the store terminal 6 or the like.

The mobile terminal 2 functions as a mobile phone (mobile phone, PHS) of a known mobile phone system. In a mobile telephone system, a plurality of radio base stations 4
Is established, and a communication channel is formed between the plurality of mobile terminals 2 and the wireless base station 4. For example, full-duplex communication by the TDMA method is performed using radio waves in a frequency band of 800 MHz to 1.9 GHz. In the case of a telephone call, each wireless base station 4
And the telephone exchange 5 line are connected. When data communication is performed by the mobile terminal 2, each wireless base station 4
And the data communication center 3 are connected by a communication line for packet communication. The data communication center 3 uses, for example, a system constructed based on i-mode or WAP (Wireless Application Protocol), and connects to the Internet by a request from the portable terminal 2 or a request from the server 1 of the point management center. To the server 1 via
Various data are transmitted between the server 1 and the mobile terminal 2.

A store terminal 6 having a computer as a main part is installed at each store of a dealer (a member store participating in the purchase point system). The store terminal 6 has a dial-up connection function and a browser function. It is connected to the Internet via a telephone line, a dedicated line, or the like, accesses a website of a point management center, and transmits and receives information such as points to purchase. Further, a bar code reading device 7 is connected to the store terminal 6, and the bar code reading device 7
Reads the ID of the customer and the information of the purchase point indicated from the barcode displayed on the display 38 of the portable terminal 2 of the customer, and inputs the information to the shop terminal 6.

Next, the operation of the purchase point management system having the above configuration will be described with reference to the flowcharts and screen illustrations of FIGS. In this purchase point system, various retailers such as department stores, sellers such as airline companies, travel agencies and other service providers are affiliated, and ID codes and passwords are given to the store terminals 6 of those affiliated stores in advance. The store terminal 6 of each member store accesses the homepage of the point management center established on the Internet,
Using the password and the password, information on the purchase points and the like in the web site can be called and browsed.

On the other hand, a participant (customer) who intends to participate in the purchase point system operates the portable terminal 2 to call the data communication center 3, accesses the point management center via the Internet, and accesses the point management center on the Internet. Connect to the homepage of the point management center.
At this time, in step S10, the mobile terminal 2
The input screen of the ID or the like is sent to the display device 38, and the input screen is displayed on the display 38. When the customer clicks on the text "Sign Up for Point Membership" on the screen of step S10 in FIG. 4, a registration screen for point member membership is displayed on the display 38 of the portable terminal 2 (step S11).

The customer inputs his / her personal information such as name, address, and e-mail address on the registration screen, and clicks “send”. The input data is transmitted from the portable terminal 2 to the wireless base station 4 and the data communication center. 3 and input to the server 1 of the point management center through the Internet.
The database server 10 registers the customer as a member, gives the customer an ID code and a password, and stores personal data such as the customer's name, address, and e-mail address in the customer database 14. The ID code and the password are sent from the server 1 to the mobile terminal 2,
It is displayed on the display 38 (step S12 in FIG. 4),
The customer records the ID code and the password, and then uses the ID code and the password when accessing the point management center.

A customer who has joined the purchase point system further joins a point member of the affiliated store if there is an affiliated store that wants to shop and collect points. In this case, the customer operates the portable terminal 2 to connect to the website of the point management center on the Internet. At this time, the display of the portable terminal 2 displays I as described above.
A screen for inputting a D code and a password is displayed (step S10), and the customer inputs his / her ID code and password there and transmits. Point management center server 1
When the user inputs the ID code and the password, the customer database 14 is searched to determine whether the ID code and the password are correct. If the ID code and the password are correct, the menu screen is transmitted.

On the menu screen, when the customer clicks on the text "search for member store (enrollment registration)", a screen for member store search is sent from the server 1 to the portable terminal 2 and its display 38 is displayed.
Is displayed (step S41). The customer searches for the desired member store on the member store search screen, and displays, for example, the A department store (step S42). A description of the department store A and a description of the purchase point system are described on the screen, and characters for registration are described at the bottom of the screen. Therefore, a customer who wants to join clicks on the “enrollment registration”.
When you click “Sign Up”, the display 3 of the mobile terminal 2
In FIG. 8, an enrollment registration screen for department A is displayed (step S43), and the customer inputs personal information such as name, address, and e-mail address on the display screen. When the user clicks "Send" at the bottom of the screen, the input data is input from the portable terminal 2 to the server 1 of the point management center via the wireless base station 4, the data communication center 3, and the Internet. The database server 10
The customer is registered in the customer database 14 as a point member of the department store A, and the point database 20 is registered.
Register as a point member of A department store.

When a customer who has joined the purchase point system goes to a member store (for example, an A department store) which has joined as a point member and made a shopping there, the customer operates the portable terminal 2 and operates the point on the Internet. Connect to the management center website. At this time, the mobile terminal 2
The input screen of the ID code and the password is displayed on the display device as described above (step S10), and the customer inputs his / her ID code and password there and transmits. When the server 1 of the point management center inputs the ID code and the password, the server 1 searches the customer database 14 and determines whether the ID code and the password are correct (step S2).
0) If the ID code and the password are correct, proceed to step S40, and transmit the menu screen.

The ID code is a code given to the customer, and the password is a code number known only to the customer set as the personal identification number, so that the identity authentication is secured by the ID and the password. As shown in FIG. 5, when the server 1 of the point management center inputs the ID code and the password, the server 1 searches the customer database 14 and determines whether the ID code and the password are correct (step S20). If it is correct, the process proceeds to step S40, and the menu screen is transmitted.
On the other hand, if the ID code and the password are incorrect, a screen indicating the error is sent to the mobile terminal 2 to prompt the user to re-enter the ID code and the password.

In step S40, the display 3 of the portable terminal 2
When the menu screen is displayed in FIG. 8, the customer operates the pointer on the screen to click and select a desired menu item. When the customer makes a purchase at the affiliated store, it is necessary to display his / her purchase points at the affiliated store on the portable terminal 2.
Select When this "self-point display" is selected and clicked, the information on the purchase points of the customer for each affiliated store is sent from the server 1 to the portable terminal 2, and as shown in step S50 in FIG. But on 2002,3,31, 85 points at B Burger shop
2001,3,31, 150 points at C drugstore, due date
It is displayed as 2001,3,31.

The customer operates the pointer on the screen,
The user clicks and selects a member store (A department store in this case) in which shopping is to be performed, and transmits the data to the server 1.
The server 1 reads the data on the number of points of the customer at the selected department store A from the point database 20 and transmits the data to the mobile terminal 2.
Then, the ID code of the customer and the point number of the department store A are displayed as the bar code B as in step S60 in FIG.

The customer sends the bar code B displayed on the display 38 of the portable terminal 2 to the cashier at the department store A where the purchase has been made.
Show. The cashier has the barcode reading device 7 connected to the store terminal 6 and causes the light receiving scanning unit to approach the barcode B, thereby causing the barcode reading device 7 to read the barcode B. Thereby, the information of the barcode B read from the mobile terminal 2 by the barcode reader 7, that is, the ID code of the customer and the number of points of the purchase point are input to the store terminal 6.

Next, the shop terminal 6 accesses the point management center through the Internet, extracts the customer's ID code and the number of points to be purchased from the database server 10, and receives them. Then, the store terminal 6 compares the received information with the information read from the bar code B of the display 38 of the portable terminal 2 of the customer, and when the information is the same, the information read from the bar code B, that is, the ID After confirming that the code and the purchase point are genuine, the point number of the input purchase point of the customer is displayed on the display of the store terminal 6. The customer can confirm his / her purchase points by looking at the display.

As described above, the store terminal 6 has the bar code B
The information of the customer ID and the number of points read from the customer is information obtained from the point management center using the customer's own ID and password, so that the personal authentication is reliable and the information on the number of points is also accurate. Although the possibility is high, the store terminal 6 accesses the point management center via the Internet from the store terminal 6 when the store terminal 6 reads the information of the ID and the number of points from the customer's portable terminal 2, and the database server 10 The ID of the customer and the number of points of the purchase points are taken out, and this information is compared with the information read from the barcode of the display of the portable terminal 2 of the customer to confirm that they are the same. Accuracy in handling point number data can be expected.

When the customer makes a purchase at the department store A, the customer is given a point number corresponding to the amount of the purchase, and the data of the point number is transmitted from the store terminal 6 to the database server 10 of the point management center via the Internet. Is sent to the point database 2
The purchase points of the customer's A department store stored in 0 are added and stored by the number of points.

On the other hand, in the purchase point system of the department store A, when the number of purchase points is, for example, 1000 or more, if there is a system in which, for example, 500 yen can be purchased in units of 1000 points, the customer can purchase the 1000 points. (500 yen) for shopping. At this time, the store terminal 6 transmits the data of the subtracted point number (1000 points) to the database server 10 of the point management center. At this time,
The database server 10 includes a point database 20
Is subtracted from the point number of the purchase points of the customer's department store stored in (1), and the result is stored.

On the other hand, if there is a system in which the customer can purchase a hamburger using the purchase points of department A at the B hamburger shop to which the customer joins, the customer can purchase the hamburgers using 1000 purchase points of department A (500 yen). Suppose you bought At this time, the store terminal 6 of the B hamburger store
The number of points corresponding to the hamburger price (1000
) Is transmitted to the database server 10 of the point management center.

At this time, the database server 10 subtracts the number of points (10 from the number of points purchased at the department store A of the customer stored in the point database 20).
00 points) is subtracted and stored. In this way, when there is a system of mutual use of purchase points between different merchants,
The point management center manages the purchase points of all customers at all merchants and easily and easily subtracts points when purchasing points accumulated at one merchant are used at another merchant. It can be performed promptly, and the service to the customer can be improved.

On the display screen of step S60 in FIG. 4, when the store information displayed at the bottom of the screen is clicked, the store information of the department store A is displayed on the screen of step S61. Notice "
Is displayed. Step S50
When the purchase point of the member store is clicked on the display screen of, information such as "You can exchange for goods for 3000 yen" is displayed using this purchase point.

When a member store of the purchase point system plans various discount sales, various events or campaigns, the information is transmitted from the store terminal 6 to the database server 10 of the point management center via the Internet. The database server 10 stores the information in the marketing database 18 for each member store, for example, once a week, information on various discount sales and various events held at each member store, or information on each member store. The customer who often shop at the member store, that is, the usage history database 15 is searched for the information of the special extra purchase point system and the like as "this week's discount sale information, this extra special point information" etc. Then, the customer is selected from the information in the purchase article database 16 and guide information is created for these customers. Then, the information is transmitted from the mail server 12 to the portable terminal 2 of the corresponding customer by e-mail via the Internet.

At step S70 in FIG. 4, the portable terminal 2 of the customer who has received the e-mail displays
The “Discount sale of the week” of the department store and “Today's air ticket information” of the E airline are displayed. The customer can see the information in the e-mail and use it for his or her own shopping, and the member store can increase sales by providing various event information such as a discount sale.

Since the portable terminal 2 of the customer is provided with a GPS (wide-area positioning function) together with the map file 36, the current position can be displayed on the map displayed on the display unit 38. , A member store near the current location can be displayed on the map. Therefore, when the customer wants to eat at a nearby restaurant, the customer can be guided to a restaurant of a nearby affiliated store, thereby promoting sales of the affiliated store and acquisition of purchase points of the customer.

In the above embodiment, the ID code and the purchase point information of the portable terminal 2 are displayed on the display 38 as bar codes, and the bar codes are read by the bar code reader 7 of the member store. However, as another example, the shop terminal 6 is provided with an infrared data communication function, and the infrared transmitting section 42 of the mobile terminal 2 is installed facing the infrared receiving section, and the infrared transmitting of the mobile terminal 2 is performed. Part 4
It is also possible to transmit the ID code and the purchase point information superimposed on the infrared rays from 2 to the infrared receiving section of the shop terminal 6 and input them to the shop terminal 6.

Further, as another example, the portable terminal 2 and the shop terminal 6 are configured to have a short-distance wireless information communication function of transmitting / receiving information over a short distance over radio waves. The information of the ID code and the purchase point can also be sent from the portable terminal 2 to the store terminal 6 using this.

Further, in the above embodiment, both the ID code and the information of the purchase point are transmitted from the portable terminal 2 to the store terminal 6.
Although the data is transmitted via a barcode or by infrared communication or short-range wireless communication, it is also effective to transmit only one of the information as needed.

[0055]

As described above, according to the purchase point management system of the present invention, a server such as a point management center connected to the Internet can centrally collect purchase points of a plurality of sellers of many customers. Since customers can manage and call up information on purchase points using a mobile terminal, customers who subscribe to the purchase point system can put coupons, stamps, cards, etc. of each seller into their wallets etc. You do not need to bring it with you and you can shop using the purchase point system. In addition, for the seller, since the purchase points of multiple sellers of many customers are centrally managed by a server such as a point management center, the cost involved is small, and the merchandise purchase trend of each customer, etc. Conduct marketing analysis and lead to sales promotion.

[Brief description of the drawings]

FIG. 1 is an overall configuration diagram of a purchase point management system according to an embodiment of the present invention.

FIG. 2 is a configuration block diagram of a server 1 of a point management center.

FIG. 3 is a configuration block diagram of the portable terminal 2.

FIG. 4 is an explanatory diagram showing a flow of operation on a display screen of the portable terminal 2.

FIG. 5 is an explanatory diagram showing a flow of information between the portable terminal 2 and the server 1.

[Explanation of symbols]

 1-server 2-mobile terminal 6-store terminal 10-database server 11-www server 12-mail server 14-customer database 15-member store database

 ──────────────────────────────────────────────────続 き Continued on front page F term (reference) 3E042 CA02 CC01 CD04 EA01 5B049 AA01 AA05 BB11 CC02 CC05 CC08 DD01 DD02 DD05 EE02 EE05 FF04 FF09 GG03 GG06 GG07 9A001 BB03 BB04 CC05 JJ01 JJ25 JJ27 JJ56 KK57

Claims (7)

[Claims] 1. A purchase point information management means for managing the number of purchase points given to a customer at the time of purchase of a product or service in a database together with information on the customer and the seller, and Mobile terminal, and a terminal installed in a store of a dealer, etc., and the purchase point information management means and the mobile terminal and between the purchase point information management means and the terminal of the seller via the Internet. A purchase point management system for transmitting information between the mobile terminals, wherein the purchase point information management means provides information on the purchase points through a homepage established on the Internet in response to an information browsing request from the mobile terminal. Information providing means for accessing the Internet and viewing the homepage on the mobile terminal. Homepage browsing means, a wireless transmission / reception means connectable to a wireless communication network of a mobile phone, and a display means for displaying information, wherein the information on the purchase points of the customer is displayed by the operation of the customer. A purchase point management system using a portable terminal, which is transmitted from the management means via the Internet, transmitted to the portable terminal via a wireless communication network, and displayed on the display means of the portable terminal. . 2. The terminal of the seller is provided with a homepage browsing means for accessing the Internet and browsing a homepage of the purchase point information management means, and a display means for displaying information. When a product or service is purchased from a trader, the terminal accesses the homepage of the purchase point information management means via the Internet, extracts information on the purchase point of the customer from the purchase point information management means, and displays the information. Means, and the number of points corresponding to the product or service purchased by the customer or the number of points obtained by adding the number of points to the original number of purchased points is transmitted from the terminal to the purchased point information management means via the Internet. 2. A purchase point management system using a portable terminal according to claim 1, wherein: M 3. When the purchase point information management means is accessed via the Internet and a wireless communication network, the customer's portable terminal transmits a bar code to the customer's portable terminal. Display control means for displaying on the display means is provided, and when the customer purchases a product or service at a store or the like of a dealer, the display is controlled via a barcode reading means connected to a terminal of the seller. The bar code displayed on the means is read by the terminal, and the terminal compares the identification code of the customer retrieved from the purchase point information management means via the Internet with the identification code read from the bar code. 3. The purchase point management system using a portable terminal according to claim 2, wherein the customer is authenticated based on the comparison result. 4. A bar indicating a purchase point of the customer transmitted from the purchase point information management means when the purchase point information management means is accessed via the Internet and a wireless communication network. A display control means for displaying a code on the display means is provided, and when the customer purchases a product or service at a store or the like of a dealer,
4. The purchase point using a portable terminal according to claim 3, wherein the bar code displayed on the display means is read by the terminal via bar code reading means connected to the terminal of the seller. Management system. 5. The portable terminal and the seller's terminal are provided with infrared communication means for transmitting and receiving information by superimposing information on infrared rays, and when a customer purchases a product or service at a store or the like of the seller, When the purchase point information management means is accessed via the Internet and a wireless communication network using a portable terminal, the customer identification code sent from the purchase point information management means is fetched, and the seller's An identification code of the customer is transmitted to the terminal via the infrared communication means, and the identification code of the customer retrieved by the terminal from the purchase point information management means via the Internet is transmitted to the terminal via the infrared communication means. 3. The portable terminal according to claim 2, wherein the identification code is compared with an identification code received from the portable terminal, and personal identification of the customer is performed based on the comparison result. Purchase point management system. 6. The portable terminal and the seller's terminal are provided with a short-distance wireless communication means for transmitting / receiving information over a short distance in radio waves, so that a customer can purchase goods or services at a dealer's store or the like. Upon purchase, when the purchase point information management means is accessed via the Internet and a wireless communication network using the portable terminal, the customer identification code sent from the purchase point information management means is fetched, Transmits the customer's identification code to the seller's terminal via the short-range wireless communication means, and the terminal extracts the customer's identification code retrieved from the purchase point information management means via the Internet, to the short-range wireless communication means. 3. The method according to claim 2, wherein the identification code is compared with an identification code received from the portable terminal of the customer via wireless communication means, and the identity of the customer is authenticated based on the comparison result. Purchase point management system using mobile terminals. 7. The purchase point information management means stores, for each customer and each seller, information on purchase points given to the customer when purchasing goods or services, together with information on the customer and the seller. The purchase point management system according to claim 1, further comprising a database server, wherein the database server is connected to the Internet.