JP2013228766A - Point information management method, system, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To dispense with a card by computerizing information of a point card, use a point system by only a portable communication terminal, and improve convenience by batchedly managing point information of customers of a plurality of companies by a single manager.SOLUTION: A point information management method includes the steps of: causing a management server of a system manager to store an identification code of each customer of a plurality of companies associated with point information; transmitting point information of a portable communication terminal to which a program for processing point information is downloaded from the management server to the management server along with the customer identification code by passing the portable communication terminal over reading means disposed on a store of a company; and causing the management server to check the identification code, to update point information, and to transmit update information to the portable communication terminal.

Description

  The present invention relates to a point information management method, system, and program, and more particularly, a point system that digitizes a conventional point card and collectively manages point information of customers of a plurality of companies by a single operating company. It is about.

  Conventionally, each company generates points according to the product or service at each store of the company as the customer purchases the product or enjoys the service. A point system has been introduced that allows customers to receive services such as various prizes and discounts.

  In such a point system, in order to receive the service, the customer must always have a point card when going to the store. Further, since the point system is also carried out for each company, the customer always has to carry a number of point cards, which makes it difficult for the customer to manage many point cards.

  On the other hand, for example, Patent Document 1 proposes a card information management system that attempts to eliminate the inconvenience that a customer always carries a large number of point cards.

  This card information management system interconnects a card in which card information including a user ID is recorded, a portable communication terminal possessed by the user, a store terminal of a card issuing store, and an information server device. It is configured by a communication network such as the Internet. Then, when the user who has issued the card reads the card information from the card with the mobile communication terminal and transmits the card information to the information server device that has a predetermined contract with the user, the information server device stores it. The user updates the holding card information stored in the information server device and transmits it to the mobile communication terminal. When using the card, the user connects to the information server device through the mobile communication terminal and receives card information from the information server device. At this time, if the mobile communication terminal has a magnetic information writing function, the card information is written on the prepared data writing card for use.

Japanese Patent Laying-Open No. 2005-276991

  However, in the system described in Patent Document 1, card information (point information) is managed in the information server device via the mobile communication terminal, and the user does not always have to hold a card. However, the card is not completely lost, and the card information received from the information server device by the mobile communication terminal when used is written into the data writing card for use.

  In addition, the information server device is intended for card information management in one company, and is an aspect that collectively manages different types of card information such as formats in a plurality of companies that implement a point system. There is a problem that it is a card information management system that is not very convenient for both companies and users.

  The present invention has been made in view of the problems as described above. A conventional point card is digitized, and if a user has a mobile communication terminal, the user does not need to have a conventional card. It is an object of the present invention to provide a point information management method, system, and program that improve convenience by collectively managing point information of customers.

  The present invention relates to a step of storing a customer identification code for identifying each customer of at least one company and point information relating to points generated by a commercial transaction with the company by the management server of the system operator in association with each other. And the customer's mobile communication terminal, which is connectable to the management server via the Internet and has downloaded a program for processing point information from the management server, is placed in the store of the company, from the mobile communication terminal Transmitting the point information of the mobile communication terminal together with the customer identification code to the management server by holding it over reading means that can read the information and connect to the management server via the Internet; Before the customer identification code is stored in the management server Against the customer identification code, to update the point information, which is point information management method the point information updated, characterized in that it comprises a step of transmitting to said mobile communication terminal.

  As a result, the point information of each customer of multiple companies can be managed collectively by one operator, and the point information can be processed using a mobile communication terminal. Improves.

  In the point information management method, it is preferable that the customer identification code includes a company code for identifying the company and a member number for identifying the customer in the company.

  In the point information management method, it is preferable that the company code and the membership number have the same number of digits regardless of the company.

  This makes it easy for a single operator to manage point information for multiple companies, and by unifying the company code, reducing the memory capacity when storing customer identification codes in mobile communication terminals. Can do.

  In the point information management method, when the customer becomes a new point member of the company, the customer accesses the company homepage by the mobile communication terminal, and the customer identification code is used. Preferably, the method includes a step of obtaining a company code for identifying the company and a membership number for identifying the customer.

  As a result, the customer only has to download the program from the management server of the operator to the mobile communication terminal and access the homepage of the company that wants to use the points. You can join the point system.

  In addition, the point information management method may be configured such that when the customer is an existing point member of the company and owns a point card that is a card-like storage medium, the point information is replaced by the mobile communication terminal instead of the point card. When the management method is to be applied, a company ID card in which a company code for identifying the company is recorded in the store of the company is connected to the management server and the Internet installed in the store. Via the communication means that can be connected to the card-like storage medium and can be read from and written to the card-shaped storage medium, and the point card storing the customer membership number and point information is read into the communication means, By holding the communication terminal over the reading means, the company code and the membership number are used as the customer identification code. And transmitting the point information to the management server, registering the transmitted information by the management server, and transmitting the registered information to the mobile communication terminal by the management server. preferable.

  As a result, even if the user already has a point card, the point card is not required by registering with the mobile communication terminal, and thereafter, the point can be used only by possessing only the mobile communication terminal.

  In the point information management method, when the customer performs a business transaction at the store of the company, when the point information is processed by the portable communication terminal, the portable communication terminal is further held over the reading unit. Transmitting the company code, membership number, and point information to the management server as the customer identification code, the management server performs point calculation, updates the point information, and updates the point information to the Preferably, the method includes a step of transmitting to the mobile communication terminal.

  Thereby, it is not necessary to always have a point card as in the prior art, and the point system can be used only with the mobile communication terminal.

  Further, in the point information management method, the mobile communication terminal displays, as the point information, a customer identification code composed of the company code and a membership number, a point expiration date, a current point, and a cumulative point on a display screen. It is preferable to display the position.

  This makes it easy to manage point information because the display format of point information is unified, regardless of the point system of any company, and it is also easy for customers to check point information on the display. .

  In the point information management method, the predetermined position of the display screen is indicated by the display coordinates downloaded together when a program for processing point information is downloaded from the management server to the mobile communication terminal. It is preferable.

  Thus, by unifying the display format, it becomes easy to collectively manage point information of a plurality of companies.

  Further, the present invention provides a system operator management server for storing a customer identification code for identifying each customer of at least one company and point information relating to points generated by a commercial transaction with the company of the customer in association with each other. Communication means arranged in the store of the company that can be connected to the management server via the Internet and can be read from and written to the card-like storage medium, and can be connected to the management server via the Internet, The customer's mobile communication terminal in which a program for processing point information is downloaded from a management server, the information can be read from the mobile communication terminal, and can be connected to the management server via the Internet. A point information management system comprising: a reading means disposed; If you are an existing point member of a company and have a point card that is a card-like storage medium, identify the company if you want to manage point information with the mobile communication terminal instead of the point card A company ID card in which the company code is recorded is read by the communication means, the point card storing the customer membership number and point information is read by the communication means, and the portable communication terminal is read by the reader. The company code, the membership number, and the point information are transmitted to the management server by holding over the means, and the management server registers the transmitted information and transmits the registered information to the mobile communication terminal. When the customer conducts a business transaction at the company store, the mobile communication terminal When processing the event information, the portable communication terminal is held over the reading means, the company code, the membership number, and the point information are transmitted to the management server, the point calculation is performed in the management server, and the point information And updated point information is transmitted to the mobile communication terminal so that point information of a plurality of companies and their customers can be collectively managed by a management server of one system operator. Is a point information management system characterized by

  As a result, the point information of each customer of multiple companies can be managed collectively by one operator, and the point information can be processed using a mobile communication terminal. Improves. Further, even if the user already has a point card, the point card is not required by registering with the mobile communication terminal, and thereafter, the point can be used only by possessing only the mobile communication terminal.

  Further, the present invention comprises a company code for identifying the company and a member number for identifying the customer in the company in order to identify each customer of at least one company by the management server of the system operator. A step of storing the customer identification code associated with the point information related to the point generated by the customer by the business transaction with the company, the management server being connectable via the Internet, and the point information from the management server The customer's mobile communication terminal downloaded with the processing program is placed in a store of the company, and is held over reading means that can read information from the mobile communication terminal and connect to the management server via the Internet. As a result, the point information of the mobile communication terminal is sent to the management server together with the customer identification code. And in the management server, the customer identification code is checked against the customer identification code stored in the management server, the point information is updated, and the updated point information is stored in the mobile communication terminal. And a step of transmitting to the point information management program.

  As a result, the point information of each customer of multiple companies can be managed collectively by one operator, and the point information can be processed using a mobile communication terminal. Improves.

  In addition, the point information management program, when the customer is an existing point member of the company and owns a point card that is a card-like storage medium, the point information is obtained by the mobile communication terminal instead of the point card. In the case of management, a company ID card in which a company code for identifying the company is recorded in the store of the company can be connected to the management server installed in the store via the Internet. The communication means that can read and write to the card-like storage medium is read, the point card storing the customer membership number and point information is read into the communication means, and the portable communication terminal is read. By holding the company code, the membership number and the point information Transmitting to the physical server, and registering the information which the management server is the transmission, it is preferable that the management server comprises sending the information the registration to the mobile communication terminal.

  As a result, even if the user already has a point card, the point card is not required by registering with the mobile communication terminal, and thereafter, the point can be used only by possessing only the mobile communication terminal.

  The point information management program may further hold the mobile communication terminal over the reading means when the mobile communication terminal processes the point information when the customer conducts a commercial transaction at the company store. Transmitting the company code, membership number and point information to the management server, performing point calculation based on the information received by the management server, updating the point information, and updating the updated point information. Preferably, the method includes a step of transmitting to the mobile communication terminal.

  Thereby, it is not necessary to always have a point card as in the prior art, and the point system can be used only with the mobile communication terminal.

  In the point information management method according to the present invention, the point information of each customer of a plurality of companies can be collectively managed by one operator, and the point information can be processed using a mobile communication terminal. Therefore, the convenience of using the point system is improved.

It is a block diagram which shows the outline of the point information management system which concerns on a present Example. It is a block diagram which shows the structure of the portable communication terminal used by a present Example. It is a flowchart which shows the flow of the "electronic card creation" process in the case of "new". (A), (B) is explanatory drawing which shows the display screen of the mobile communication terminal after an application starting, respectively. It is a block diagram which shows a mode that the member management server of a company is accessed from the portable communication terminal. It is explanatory drawing which shows the display screen of the portable communication terminal at the time of new electronic card creation. It is a flowchart which shows the flow of the "electronic card creation" process in the case of "existing." It is a block diagram which shows the mode of the "electronic card creation" process in the case of "existing." It is explanatory drawing which shows an example of the conventional point card. It is explanatory drawing which shows the display screen of the mobile communication terminal at the time of the electronic card creation in the existing case. It is a flowchart which shows the flow of a process in the case of using a point system with an electronic card. It is a block diagram which shows a mode that a point system is utilized with an electronic card in a company store. It is explanatory drawing which shows the display screen of a mobile communication terminal when selecting the company which uses an electronic card. It is explanatory drawing which shows the example of the display screen of a portable communication terminal when a point system is utilized with an electronic card. It is explanatory drawing which shows the other example of the display screen of a portable communication terminal when a point system is utilized with an electronic card.

  The present invention digitizes a conventional point card and exchanges point information using a mobile communication terminal such as a smartphone, thereby eliminating the need for a user to have a point card and all customers of a plurality of companies. Point information is managed collectively by one system management company.

  Hereinafter, a point information management method, system, and program according to embodiments of the present invention will be described with reference to the accompanying drawings. In the present embodiment, a smartphone will be described as an example of a mobile communication terminal. However, the mobile communication terminal of the present invention is not limited to a smartphone, and includes a magnetic function in addition to a communication function for connecting to a telephone and the Internet. Any device having a function of reading / writing information and a camera function of reading barcode information including a two-dimensional code may be used.

  FIG. 1 is a schematic configuration diagram illustrating a point information management system according to the present embodiment. As shown in FIG. 1, the point information management system 1 is basically a system in which a management server 10 of one operating company (system operator) that operates this system and a contract with the operating company in cooperation with this system. Internet 30 to which each member management server 20 of a plurality of companies (Company A, Company B, Company C, Company D,...) Subscribed to and the management server 10 of the operating company connect, and can be connected to the Internet 30 It is comprised by the portable communication terminal 40 of each customer.

  The operating company operates a point information management system, and the management server 10 manages an application program (point program) that operates the point information management system. Point programs, manage point information of each customer for each company, and provide point information to each company and each customer as appropriate.

  In this point information management system 1, each company has conventionally issued a point card, which is a card-like recording medium, to each customer and implemented a point system for each company. Although it is given to customers, the management of points is collectively managed by the management server 10 of the operating company, and each customer uses each mobile communication terminal 40 owned by each customer instead of the conventional point card. The point system is used at each store, and information on the points used by each customer is transmitted from the management server 10 of the operating company to the member management server 20 of each company and the mobile communication terminal 40 of each customer so that it can be confirmed. It is a thing.

  When each company joins the point information management system 1, the point program is downloaded from the management server 10 of the operating company to the member management server 20 of each company, and thereafter the management server 10 of the operating company is transferred to the member management server 20. Each customer can be provided with point information and can be used to manage each customer.

  Each customer uses the point information management system 1 using the mobile communication terminal 40 owned by the company when a company that intends to use the point system subscribes to the point information management system 1. Can do. By using this point information management system 1, each customer can use the point system by using the mobile communication terminal 40 in place of the conventional point card, and the conventional point card is not required at all. it can.

  The mobile communication terminal 40 possessed by the customer is not particularly limited. For example, the mobile communication terminal 40 is a mobile terminal having a telephone function, an Internet connection function, a magnetic information reading / writing function, a camera function, and the like, such as a smartphone. I just need it.

  FIG. 2 shows an example of the structure of the mobile communication terminal 40. As shown in FIG. 2, the mobile communication terminal 40 includes a communication unit 41, a transmission / reception unit 42, a camera unit 43, a magnetic read / write unit 44, a display unit 45, an operation unit 46, a memory 47, and a control that controls these units. A portion 48 is provided.

  The communication unit 41 transmits and receives radio signals to and from the radio base station. The transmission / reception unit 42 performs audio signal processing. Although not shown, the transmission / reception unit 42 includes a microphone and a speaker. It is connected. The camera unit 43 performs image shooting, and can read, for example, a barcode or a two-dimensional code recorded on a card in addition to normal shooting. The magnetic read / write unit 44 reads information from a magnetic recording medium or records information on the magnetic recording medium. The display unit 45 includes a display screen and displays various information input / output to / from the mobile communication terminal 40 and various menus when operating the mobile communication terminal 40. Specifically, the operation unit 46 is configured to configure, for example, the display screen of the display unit 45 with a touch panel, and input various instructions and information when operating the mobile communication terminal 40 by touching the display screen. The memory 47 stores various information and various settings read into the mobile communication terminal 40.

  In order to use this system, the customer first downloads the point program from the operating company to the mobile communication terminal 40 possessed by the customer. Then, as shown in FIG. 1, an icon 52 indicating a point program is displayed as one of various icons 51 displayed on the display screen of the mobile communication terminal 40. The point program downloaded to the mobile communication terminal 40 is stored in the memory 47.

  At this time, the display coordinates for displaying the display items such as the membership number, the expiration date, the current point, and the accumulated points are downloaded to the mobile communication terminal 40 together with the point program. This is because the point system unifies the display format of the point information and the display format (display position) on the display screen of the mobile communication terminal 40 in order to collectively manage the point information of a plurality of companies. Is. The convenience of the point system has also been improved by unifying the display format in this way.

  Next, when a customer who has downloaded a point program to the mobile communication terminal 40 does not have a point card of a company (for example, company A) that subscribes to the point system, a method of using the point system of this company Will be described. In order to use this system, the customer must create an “electronic point card” (hereinafter simply referred to as “electronic card”) using the mobile communication terminal 40 as a medium. In this case, since the customer does not have the point card of this company (Company A), “electronic card creation” corresponds to “new”.

  FIG. 3 shows a flow of “electronic card creation” processing in the case of “new”.

  First, in step S100, the customer starts a point program (application) that has already been downloaded to his / her mobile communication terminal 40. Then, a screen as shown in FIG. 4A is displayed on the display screen of the mobile communication terminal 40, and it is requested to select “1 card creation” or “2 card presentation”. Next, in step S101, if "1 card creation" is selected as shown in FIG. 4A, the process proceeds to the next step S102. If card creation is not selected, new card creation processing is immediately performed. finish. In this case, if “2 card presentation” is selected, the process proceeds to the case of using an electronic card described later. Although not shown in the figure, in the selection screen shown in FIG. 4A and all other selection screens, for example, as shown by “0” in FIG. This program may be terminated when “end of application” is selected.

  If “1 card creation” is selected in step S101, a screen as shown in FIG. 4B is displayed on the display screen of the mobile communication terminal 40, and “1 new” or “2 existing” is selected. Asking. If it is not “1 new”, the new card creation process is immediately terminated. In this case, if “2 existing” is selected, if a customer who will be described later already has a point card, the electronic card creation process in the case of “existing” is switched to the electronic card.

  Next, in step S103, the customer reads the two-dimensional barcode indicating the homepage address of the company posted on the advertisement page or pamphlet of the company in a newspaper / magazine with the mobile communication terminal 40. At this time, the customer may go to the store of the company and read the two-dimensional barcode from a poster, a flyer, or the like. However, as described above, the customer can obtain the two-dimensional barcode at home.

  Next, in step S104, as shown in FIG. 5, the customer accesses the acquired company website address (management company management server 10) through the mobile communication terminal 40 via the Internet 30.

  Next, in step S105, the customer obtains card creation information such as a card design, a company code (company ID), and a membership number by accessing the company homepage. In step S106, a combination of a company code (company ID) and a member number is registered in the management server 10 of the operating company as an ID for identifying the customer. The management server 10 of the operating company notifies the registered information to the mobile communication terminal 40 of the customer and transmits it to the member management server 20 of the company via the Internet 30. As a result, the customer information is also registered in the mobile communication terminal 40 and the company member management server 20. The management server 10 of the operating company identifies each customer by the combination of the company code (company ID) and the membership number, and manages the points of each customer collectively for each company.

  In order to collectively manage the points of each customer for each company by the management server 10 of the operating company, in this system, the company code (company ID) and the number of member numbers are unified. The number of digits is not specifically limited to what number, but in the example described below, the company code (company ID) is assumed to be 3 digits and the member number is assumed to be 5 digits. In this way, by unifying the number of digits of the company code that has been freely set for each company in the past, the number of digits of the ID for identifying each customer configured by a combination of the company code and the membership number is reduced. It is possible to reduce the memory capacity of the mobile communication terminal 40 that stores this information.

  In step S107, the customer information registered in the mobile communication terminal 40 is displayed on the display screen as shown in FIG. As shown in FIG. 6, the customer's membership number, point expiration date, current point, and accumulated points are displayed on the display screen according to a predetermined format (card design). As described above, these display items are displayed based on the display coordinates acquired when the customer previously downloads the point program from the management server 10 of the operating company. It is common for all companies. In FIG. 6, the lower part of the display screen is displayed with an asterisk and company A, but the display of this part can be set independently for each company. When creating a new electronic card, as shown in FIG. 6, the member number and other items are blank on the display screen.

  Thus, the creation of the new electronic card is completed. If the customer only needs to create a card this time, the application is terminated in step S108. As described above, in this system, an electronic card can be created through the portable communication terminal 40 without using a conventional point card, and the point system can be used by the portable communication terminal 40 from the next time. Can be used.

  Next, when the customer is already a member of the point system of the company (for example, Company B) (existing point member) and owns a conventional point card, an electronic card is created by the mobile communication terminal 40 The method will be described. The case where the customer already has a point card is called “existing”.

  FIG. 7 shows the flow of the “electronic card creation” process in the case of “existing”. As in the case of “new” described above, it is assumed that the customer has already downloaded the point program to the mobile communication terminal 40 in this case.

  In the case of “existing” in the creation of the electronic card, the customer goes to the store of the company (for example, company B) with the currently issued point card and the mobile communication terminal 40 and performs the procedure.

  FIG. 8 shows a store of a company (for example, company B). In FIG. 8, a cash register 21 is installed in the store, and the cash register 21 is connected to the management server 10 of the operating company via the Internet 30. The cash register 21 is also connected to an antenna 22 and a card reader / writer 23 that are also installed in the store. That is, as shown in the figure, the antenna 22 and the card reader / writer 23 (communication means) are both connected to the Internet 30 through the cash register 21, and are also connected to the management server 10 of the operating company via this. The antenna 22 reads information from the mobile communication terminal 40 when the mobile communication terminal 40 is held over the antenna 22.

  The processing in the case of “existing” is the same as that in the case of “new” from step S200 to step S202. That is, first, in step S200, when the customer activates the point program (application) already downloaded to his / her mobile communication terminal 40, a screen as shown in FIG. 4A is displayed on the display screen of the mobile communication terminal 40. , It is requested to select “1 card creation” or “2 card presentation”. Next, if “1 card creation” is selected in step S201, the process proceeds to the next step S202. If card creation is not selected, the existing card creation process is immediately terminated. In this case, if “2 card presentation” is selected, the process proceeds to the case of using an electronic card described later.

  If “1 card creation” is selected in step S201, a screen as shown in FIG. 4B is displayed on the display screen of the mobile communication terminal 40, and “1 new” or “2 existing” is selected. Asking. If “2 existing” is selected here, the process proceeds to the next step S203, and if “2 existing” is not selected, the existing electronic card creation process is immediately terminated. In this case, if “1 new” is selected, the process proceeds to the above-described “new” electronic card creation process.

  In the next step S203, it is determined whether or not it is a cardless procedure, that is, whether or not to create an electronic card through the mobile communication terminal 40. If it is not a cardless procedure, that is, if an electronic card is not created, the existing electronic card creation process is immediately terminated. If it is determined in step S203 that the procedure is a cardless procedure, the process proceeds to the next step S204.

  In step S204, the company ID card C in the store is inserted into the card reader / writer (communication means) 23 as shown in FIG. In the next step S205, the point card P brought by the customer is inserted into the card reader / writer 23 to read the information on the point card P. FIG. 9 shows an example of the point card P. On the point card P, the membership number, the expiration date of the point, the current point, and the accumulated point are recorded.

  The read company ID and the customer's point card information are registered in the management server 10 of the operating company in the next step S206. Here, the company ID card C is inserted into the card reader / writer 23 and then the point card P is inserted for reading. However, as another example, the company ID is stored in the card reader / writer 23. Alternatively, the company ID may be read out by customer key input. Next, in step S207, when the customer holds the mobile communication terminal 40 over the antenna 22, the antenna 22 reads the unique ID of the customer from the mobile communication terminal 40, and from the cash register 21 to the management server 10 of the operating company via the Internet 30. Send. In the next step S208, the management server 10 of the operating company updates and registers customer information with these pieces of information, thereby creating an electronic card.

  In the next step S209, the mobile communication terminal 40 receives the information registered in the management server 10 from the management server 10 of the operating company, and stores (registers) the information in the memory 47. On the other hand, in step S210, these pieces of information are displayed on the display screen.

  FIG. 10 shows an example of the display screen of the mobile communication terminal 40 at this time. As shown in FIG. 10, the member number, expiration date, current point, accumulated points, etc. are displayed on the display screen. In the membership number as the customer identification code, the first three digits “200” is the company code (company ID) of company B, and the remaining five digits “00123” is the customer's membership number. That is, the operating company collectively manages the point information of all the customers using the combination of each company code and each customer's membership number as a customer identification code (membership number). In the example shown in FIG. 10, this time the customer does not simply perform a procedure for switching from the existing point card to the electronic card using the mobile communication terminal 40, but also purchases a product, etc. 5 points are added and the accumulated points are 505 points.

  Hereinafter, processing when the point system is used with an electronic point card (electronic card) will be described. When using an electronic card, of course, it does not depend on whether it was created “new” or “existing” as described above.

  FIG. 11 shows the flow of processing when the point system is used with an electronic card.

  When a customer purchases a product or provides a service at a store of a company that subscribes to the point system, when the customer wants to use the point system, first, in step S300 in FIG. 40 point programs (applications) are started.

  FIG. 12 shows a store where a customer uses a point system with an electronic card. The store has a cash register 21 connected to the management server 10 of the operating company via the Internet 30, and the cash register 21 is connected to the antenna 22. In this store, when the customer starts the point program on the mobile communication terminal 40, a display as shown in FIG. 4A is displayed on the display screen of the mobile communication terminal 40, and “1 card creation” or “2 card presentation” is displayed. You are prompted to choose between.

  Since we are going to use the point system now, select “2 Card Presentation”. If it is confirmed in step S301 that "2 card presentation" has been selected, the process proceeds to the next step S302. On the other hand, if “2 card presentation” is not selected, the processing using the point system is immediately terminated. Of course, as described above, a selection of “end of application” may be provided.

  When “2 card presentation” is selected, a display as shown in FIG. 13 is displayed on the display screen of the mobile communication terminal 40, and a request is made to select which company's point system is used. Therefore, for example, as shown in FIG.

  Then, the point card information is displayed on the display screen of the mobile communication terminal 40 in step S303. Therefore, when the portable communication terminal 40 is held over the antenna 22, the antenna 22 reads the company code (company ID) and the member number from the portable communication terminal 40 in the next step S304. The read company code and member number are sent to the management server 10 of the operating company, and are verified with the company code and member number registered in the management server 10 in step S305.

  If an error occurs as a result of the collation, an error is displayed on the display screen of the mobile communication terminal 40 in step S308, and the application is terminated in step S309. If it is confirmed that the data is correct as a result of the collation, in the next step S306, the data is transmitted from the cash register 21 to the management server 10, and the management server 10 calculates the point based on these data. To calculate new accumulated points and update accumulated points and dates. Further, the management server 10 transmits update data such as the current point, the accumulated points, and the expiration date to the member management server 20 of the company and the mobile communication terminal 40 of the customer. Thereby, the data on the member management server 20 of the company and the mobile communication terminal 40 of the customer are also updated. The updated data is displayed on the display screen of the mobile communication terminal 40 together with the member number.

  FIG. 14 shows an example of a display screen of the mobile communication terminal 40 that displays the update data. FIG. 14 shows an example in which an electronic point card is newly created for Company A and used for the first time this time. The member number is “10000123” composed of the company code “100” of company A and the customer member number “00123”. In addition, since it is the first use this time, 10 points of this time points are accumulated points as they are.

  FIG. 15 shows another example of the display screen of the mobile communication terminal 40 that displays the update data. FIG. 15 shows an example in which when a customer has an existing point card of company B, an electronic point card is created in place of the existing point card, and this electronic point card is used.

  The member number is “20000123” composed of the company code “200” of company B and the member number “00123” of this customer. With this use, there are 10 points, this time point is 10, and this is added to the total points 505 so far, so that the total points are 515 points.

  As described above, according to the present embodiment, since the conventional point card is digitized and point information is exchanged using a mobile communication terminal such as a smartphone, the user can use only the mobile communication terminal. Since the point system can be used, it is no longer necessary to have a conventional point card, and the point information of all customers of multiple companies is managed collectively by one operating company. However, each of them does not need to manage customer point information, and the customer can always check the point information of each company with the mobile communication terminal, so that convenience for using the point system for both the company and the customer is improved. At this time, the customer can manage the points of a plurality of companies selected from a plurality of companies registered in the management server of the system operating company for each company and confirm the points using the mobile communication terminal. it can.

  In the example described above, the program for operating the point information management system 1 (point program) is in the management server 10 of the operating company, and from here the member management server 20 of each company and the customer's The program is downloaded to the mobile communication terminal 40, but the method of providing the program is not limited to this. For example, the program may be provided in a state of being recorded on a predetermined recording medium. .

  The point information management method, system, and program of the present invention have been described in detail above. However, the present invention is not limited to the above examples, and various improvements and modifications are made without departing from the scope of the present invention. Of course.

1 Point information management system 10 Management server of operating company 20 Member management server of company 21 Cash register 22 Antenna 23 Card reader / writer (communication means)
DESCRIPTION OF SYMBOLS 30 Internet 40 Portable communication terminal 41 Communication part 42 Transmission / reception part 43 Camera part 44 Magnetic read / write part 45 Display part 46 Operation part 47 Memory 48 Control part

Claims (12)

Storing, in association with each other, a customer identification code for identifying each customer of at least one company by the management server of the system operator, and point information relating to points generated by a commercial transaction with the customer of the customer;
The customer's mobile communication terminal that can be connected to the management server via the Internet and has downloaded a program for processing point information from the management server is placed in the store of the company, and information from the mobile communication terminal Transmitting the point information of the mobile communication terminal to the management server together with the customer identification code by holding the reading means readable and connectable to the management server via the Internet;
The management server compares the customer identification code with the customer identification code stored in the management server, updates the point information, and transmits the updated point information to the mobile communication terminal. When,
A point information management method comprising:   The point information management method according to claim 1, wherein the customer identification code includes a company code for identifying the company and a member number for identifying the customer in the company.   The point information management method according to claim 2, wherein the company code and the membership number are unified in the number of digits regardless of the company.   In the case where the customer becomes a new point member of the company, the customer further accesses the company homepage by the mobile communication terminal, and the company code for identifying the company as the customer identification code The point information management method according to claim 1, further comprising: acquiring a membership number for identifying the customer.   When the customer is an existing point member of the company and owns a point card that is a card-like storage medium, the point information management method is applied by the portable communication terminal instead of the point card. In this case, in the store of the company, a company ID card in which a company code for identifying the company is recorded can be connected to the management server installed in the store via the Internet and stored in a card-like manner. The communication means capable of reading and writing to the medium is read, the point card storing the customer membership number and point information is read into the communication means, and the portable communication terminal is held over the reading means. By using the management code, the company code, the membership number, and the point information are used as the customer identification code. 4. The method according to claim 1, comprising: a step of transmitting to the communication terminal; a step of registering the transmitted information by the management server; and a step of transmitting the registered information to the mobile communication terminal by the management server. The point information management method described.   When the customer conducts a commercial transaction at the company store, when the point information is processed by the portable communication terminal, the portable communication terminal is further held over the reading means, and the company identification code is used as the customer identification code. Transmitting a code, a membership number, and point information to the management server; and performing a point calculation by the management server, updating the point information, and transmitting the updated point information to the mobile communication terminal. The point information management method according to claim 1.   The mobile communication terminal displays, as the point information, a customer identification code composed of the company code and a membership number, an expiration date of points, current points, and accumulated points at predetermined positions on a display screen. The point information management method according to any one of 1 to 6.   The point information management according to claim 7, wherein the predetermined position of the display screen is indicated by display coordinates downloaded together when a program for processing point information is downloaded from the management server to the mobile communication terminal. Method. A management server of a system operator for storing a customer identification code for identifying each customer of at least one company and point information relating to points generated by a commercial transaction with the company of the customer in association with each other;
Communication means arranged in the store of the company that can be connected to the management server via the Internet and can read and write to a card-like storage medium;
The customer's mobile communication terminal, which is connectable with the management server via the Internet and has downloaded a program for processing point information from the management server,
Reading means disposed in the store of the company, capable of reading information from the mobile communication terminal and connectable to the management server via the Internet;
A point information management system comprising:
If the customer is an existing point member of the company and owns a point card that is a card-like storage medium, if the customer wants to manage point information by the mobile communication terminal instead of the point card, The portable communication terminal is configured to cause the communication means to read a company ID card in which a company code for identifying a company is recorded, and to cause the communication means to read the point card storing the customer membership number and point information. By holding the company code, the membership number, and the point information to the management server, and the management server registers the transmitted information and the registered information on the portable communication terminal. To send,
When the customer performs a commercial transaction at the store of the company, when the point information is processed by the portable communication terminal, the company code, the membership number, and the point information are held by holding the portable communication terminal over the reading means. To the management server, perform point calculation in the management server, update the point information, and transmit the updated point information to the mobile communication terminal, so that the points of a plurality of companies and their customers A point information management system characterized in that information is collectively managed by a management server of one system operator. In order to identify each customer of at least one or more companies by the management server of the system operator, a customer identification code comprising a company code for identifying the company and a member number for identifying the customer in the company; Storing the point information related to the points generated by the business transaction with the company in association with the customer;
The customer's mobile communication terminal that can be connected to the management server via the Internet and has downloaded a program for processing point information from the management server is placed in the store of the company, and information from the mobile communication terminal Transmitting the point information of the mobile communication terminal to the management server together with the customer identification code by holding the reading means readable and connectable to the management server via the Internet;
The management server compares the customer identification code with the customer identification code stored in the management server, updates the point information, and transmits the updated point information to the mobile communication terminal. When,
A point information management program characterized by executing each step including:   In the case where the customer is an existing point member of the company and owns a point card that is a card-like storage medium, when the point information is managed by the mobile communication terminal instead of the point card, In the store of the company, the company ID card in which the company code for identifying the company is recorded can be connected to the management server installed in the store via the Internet and read from the card-like storage medium And the writable communication means, the point card storing the customer's membership number and point information is read into the communication means, and the portable communication terminal is held over the reading means, whereby the company code Transmitting the membership number and the point information to the management server, and the management Step a, point information management program according to claim 10, wherein the management server comprises sending the information the registration to the mobile communication terminal registers information over server is the transmission.   When the customer performs a commercial transaction at the store of the company, when the point information is processed by the portable communication terminal, the company code, the membership number, Transmitting point information to the management server; performing point calculation based on the information received by the management server; updating the point information; and transmitting the updated point information to the mobile communication terminal. The point information management program according to claim 10 or 11, further comprising:

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