EP0934778B1 - Installation for receiving returned articles - Google Patents

Installation for receiving returned articles Download PDF

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Publication number
EP0934778B1
EP0934778B1 EP98102029A EP98102029A EP0934778B1 EP 0934778 B1 EP0934778 B1 EP 0934778B1 EP 98102029 A EP98102029 A EP 98102029A EP 98102029 A EP98102029 A EP 98102029A EP 0934778 B1 EP0934778 B1 EP 0934778B1
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EP
European Patent Office
Prior art keywords
returns
conveyor belt
station
marking
return
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
EP98102029A
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German (de)
French (fr)
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EP0934778A1 (en
Inventor
Andreas Spitzki
Arie Schep
Wulf Lembke
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Pierau Unternehmensberatung GmbH
Original Assignee
Pierau Unternehmensberatung GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Pierau Unternehmensberatung GmbH filed Critical Pierau Unternehmensberatung GmbH
Priority to EP98102029A priority Critical patent/EP0934778B1/en
Priority to AT98102029T priority patent/ATE275444T1/en
Priority to DE59811924T priority patent/DE59811924D1/en
Publication of EP0934778A1 publication Critical patent/EP0934778A1/en
Application granted granted Critical
Publication of EP0934778B1 publication Critical patent/EP0934778B1/en
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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B07SEPARATING SOLIDS FROM SOLIDS; SORTING
    • B07CPOSTAL SORTING; SORTING INDIVIDUAL ARTICLES, OR BULK MATERIAL FIT TO BE SORTED PIECE-MEAL, e.g. BY PICKING
    • B07C5/00Sorting according to a characteristic or feature of the articles or material being sorted, e.g. by control effected by devices which detect or measure such characteristic or feature; Sorting by manually actuated devices, e.g. switches
    • B07C5/34Sorting according to other particular properties
    • B07C5/3412Sorting according to other particular properties according to a code applied to the object which indicates a property of the object, e.g. quality class, contents or incorrect indication

Definitions

  • the invention relates to a system for recording returns with a conveyor belt on which the occasional returns are stored, in which the returns with the conveyor belt by a first station for recognizing a marking of the Returns and then to a second station to attach another marker, which are in this second station is created.
  • a plant of a comparable type is, for example, out EP-A-0 645 322.
  • the objects are identified in a second station with a mark in the form of for humans provided legible characters so that they can be used again later can be found.
  • the objects in storage containers also provided with identifications accommodated.
  • the invention is based on the knowledge that returns are due different criteria treated differently Need to become.
  • the object of the invention is to create a system, with the collection and further processing of the returns can be greatly simplified and accelerated.
  • the solution according to the invention is that the conveyor belt is divided into identifiable sections, facilities to assign the further marking to the section of the conveyor belt are provided on which the return and that means for directing the return to one corresponding to the information on the second marker Place are provided.
  • the sections can be identified by the fact that they are divided and numbered by lines.
  • a section can also be identified by the fact that it is separate is illuminated with light. The capture of which section it can also be done by electronic counting, Path or distance measurements and in other ways (e.g. Transponder).
  • the returns some of which are several in one Package will be sent back together first isolated and then placed individually on the conveyor belt.
  • This conveyor belt is divided into recognizable sections, a return is placed on each section so that their markings can be read from above the conveyor belt can.
  • the returns are then made using the conveyor belt through the first station to recognize the marking of the returns guided.
  • the marking is read and simultaneously also noted the section on which the return located.
  • the return becomes one led to the second station for making a further marking, which is created in this second station.
  • This is a re-identification of the return in particular the information contains the form in which the further processing takes place or where the return should go.
  • the individual Sections numbered consecutively on the conveyor belt, see above the next mark is given the same number, which allows the operator to mark this further to be attached to the correct return.
  • an automatic Attachment of the markings is conceivable, this becomes normally done by operators to take care of the returns of very different shapes are certainly the second Make a mark.
  • the identification must also be mentioned of the section can be read, which is also by optical Means or electronic means, e.g. B. attached to the section Transponders or microchips or the like happen can.
  • the second station with a printer is expedient for printing self-adhesive labels provided on the Returns can be attached. This allows it to be done very quickly and reliably place the additional mark on the return. It then only needs the identification (number) the self-adhesive label with the identification (number) of the Section of the conveyor belt are compared so that the Self-adhesive label is stuck to the correct return.
  • This process can still be facilitated and still be made safer that e.g. B. the moment that Self-adhesive label is removed from the printer that corresponding section of the conveyor belt briefly illuminated on which the return in question is located.
  • the conveyor belt can possibly run at a very high speed be moved so that a person is unable is to put the other markings on the returns.
  • the conveyor belt can possibly run at a very high speed be moved so that a person is unable is to put the other markings on the returns.
  • several second stations are arranged one behind the other.
  • the instruction, Printing a self-adhesive label alternates sent to the different stations.
  • the timing is so that the marking at that moment is printed where the corresponding section of the Conveyor belt is located at the corresponding second station. Appropriately, this becomes like at the moment Illuminated above, where the corresponding marking of the Printer is removed.
  • the devices for Recognize the marking in the first station facilities to recognize manually attached characters. It corresponds namely the experience that about 80% of customers return the goods, based on these goods the reason check why the goods have been returned.
  • the returned goods with the further marking After the returned goods with the further marking is provided, it is moved on the conveyor belt and according to the information on the second marker (and possibly also the first marker) to the right place, where they checked or z. B. again for the next one Sales process to be stored.
  • the system of the invention has a separation and feed station 1 in which the returns are taken from the parcels in which they were returned. In addition, if several returns have been returned in one package are isolated.
  • the returns 2 are then placed individually on a conveyor belt 3, which in the direction of Arrow 4 is moved.
  • the conveyor belt 3 has individual Sections 5 identified individually at the embodiment shown here by numbers 1, 2, 3, etc.
  • the returns 2 are placed on the conveyor belt 3 so that your mark, which you still have on the return, from can be read above the conveyor belt 3. This happens in a station 6, in which the markings of the returns be recognized.
  • the corresponding information will then to a computer, not shown, lines, etc.
  • Printer 7 passed to a second station 8, then in another mark is printed at exactly the right moment.
  • the right moment is the moment where the on the corresponding section 5 arranged return 2 itself moved through the second station 8.
  • the printer can e.g. B.
  • a self-adhesive label can be printed that identifies (Number) of the conveyor belt section 5, on the return 2 in question is located.
  • the operator 9 can then the self-adhesive label on the corresponding Attach return 2, which is then for further processing is moved further.
  • the second marker contains information about how to handle the return.
  • This Information can e.g. B. also consist in the fact that the first Mark could not be read, so the further Handling or treatment must be done by hand.
  • the attachment of the label 10 in the processing station 8 can still be facilitated by the fact that at the moment of removal the label 10 from the printer 7 of the relevant conveyor belt section is illuminated so that the operator 9 knows immediately which return the label should be attached to.

Abstract

A conveyor belt (3) is divided into identifiable sections (5). The returned goods are transported through a first station in which a scanner or camera is arranged, to detect a marking on the goods. The goods are then transported to a further station, where a further marking is applied. The marking is associated with the section of the conveyor belt in which the goods lie.

Description

Die Erfindung betrifft eine Anlage zum Erfassen von Retouren mit einem Transportband, auf dem die vereinzelten Retouren abgelegt werden, bei dem die Retouren mit dem Transportband durch eine erste Station zum Erkennen einer Markierung der Retouren und anschließend zu einer zweiten Station zum Anbringen einer weiteren Markierung geführt werden, die in dieser zweiten Station erstellt wird.The invention relates to a system for recording returns with a conveyor belt on which the occasional returns are stored, in which the returns with the conveyor belt by a first station for recognizing a marking of the Returns and then to a second station to attach another marker, which are in this second station is created.

Eine Anlage vergleichbarer Art ist beispielweise aus der EP-A-0 645 322 bekannt.A plant of a comparable type is, for example, out EP-A-0 645 322.

Retouren, also vom Käufer aus verschiedenen Gründen zurückgesandte Waren, sind in vielen Bereichen, insbesondere im Versandhandel ein großes Problem. Hier kann der Anteil der Waren, der nach Kauf retouniert wird, in einzelnen Bereichen, z. B. bei der Bekleidung bis zu 50 % betragen. Es ist zwar bekannt, den Versand mehr oder weniger dadurch zu automatisieren, daß man die zu versendenden Waren mit Markierungen, z. B. Aufklebern mit Strichcodes versieht, die dann gelesen werden können, um die Waren für einen Kunden zusammenzuführen und versandfertig zu machen. Bei der großen Anzahl von Retouren ist eine entsprechende Automatisierung aber bisher nicht möglich, selbst wenn, was häufig der Fall ist, die Ware die ursprüngliche Markierung noch trägt. Es muß vielmehr nach unterschiedlichen Kriterien, die beim Versand der Ware noch nicht bekannt sein konnten, eine unterschiedliche Handhabung erfolgen. Wird ein Gegenstand in völlig einwandfreiem Zustand vom Kunden zurückgeschickt, weil er ihm nicht gefällt, so muß selbstverständlich eine andere Handhabung erfolgen, als wenn der Gegenstand z. B. fehlerhaft war. Bei der großen Anzahl von Retouren ist für die Vereinnahmung und Rücksendung der Retouren an die richtige Stelle ein sehr großer Personalaufwand erforderlich. Returns, i.e. returned by the buyer for various reasons Goods are in many areas, especially in mail order a big problem. Here the share of goods, which will be returned after purchase, in individual areas, z. B. in clothing up to 50%. It is known to automate shipping more or less by that the goods to be shipped are marked, z. B. labels with barcodes, which are then read be able to bring the goods together for a customer and make it ready for dispatch. With the large number of returns So far, however, automation is not possible, even if, as is often the case, the goods original marking still bears. Rather, it has to be different Criteria that still apply when shipping the goods different handling could not be known respectively. Will an item be in perfect working order sent back by the customer because he doesn't like it, so he has to of course, a different handling than when the object z. B. was faulty. With the large number of returns is for the collection and return of the Returns to the right place a very large personnel expense required.

Bei einem bekannten Verfahren (DE 33 06 175 A1) wird die Herkunft von Gegenständen einer Auswerteeinrichtung mitgeteilt und die Gegenstände dann jeweils in ein bestimmtes Fach eines Tansportbandes eingelegt. Das Erscheinungsbild der Gegenstände wird anschließend in einer Lesestation festgestellt, und die Gegenstände werden nach diesem Kriterium und Sortiergesichtspunkten automatisch entnommen.In a known method (DE 33 06 175 A1) the origin communicated by objects of an evaluation device and the objects then each in a certain subject Transport belt inserted. The appearance of the items is then determined in a reading station, and the items are sorted according to this criterion and sorting criteria automatically removed.

Bei einem ähnlichen Verfahren (EP 0 646 685 A1), mit dem ebenfalls in erster Linie Zeitschriften sortiert werden sollen, werden die Herkunftsdaten in einen Computer eingegeben und die Gegenstände aufgrund ihres äußeren Erscheinungsbildes (zum Beispiel Titelbild der Zeitschrift) optoelektronisch erfaßt und anschließend sortiert.In a similar process (EP 0 646 685 A1) with which also primarily to sort magazines, the origin data are entered into a computer and the objects because of their external appearance (For example, cover picture of the magazine) optoelectronically recorded and then sorted.

Bei einer bekannten Einrichtung zum Sortieren von Stückgütern, insbesondere wiederverwendbaren Flaschenkästen, werden die Flaschenkästen nach gewissen Merkmalen sortiert. Sie werden dabei von einer kontinuierlichen Fördereinrichtung transportiert, die wegen der Natur der Stückgüter keine Unterteilungen aufweist oder benötigt (EP 0 195 966 A2).In a known device for sorting piece goods, especially reusable bottle crates the bottle crates sorted according to certain characteristics. you will be transported by a continuous conveyor, which due to the nature of the general cargo, no subdivisions has or requires (EP 0 195 966 A2).

Bei einer bekannten Anlage werden die Gegenstände identifiziert und aufgrund dieser Identifizierung sortiert (US 5 299 139 A).In a known system, the objects are identified and sorted based on this identification (US 5 299 139 A).

Bei einem Verfahren der Eingangs genannten Art (EP 0 645 322 A1) werden die Gegenstände nach Identifizierung in einer zweiten Station mit einer Markierung in Form von für den Menschen lesbaren Zeichen versehen, so daß sie später wieder aufgefunden werden können. Zu diesem Zweck werden die Gegenstände in ebenfalls mit Identifizierungen versehenen Lagerbehältern untergebracht.In a method of the type mentioned at the beginning (EP 0 645 322 A1) the objects are identified in a second station with a mark in the form of for humans provided legible characters so that they can be used again later can be found. For this purpose, the objects in storage containers also provided with identifications accommodated.

Die Erfindung geht von der Erkenntnis aus, daß Retouren aufgrund unterschiedlicher Kriterien unterschiedlich behandelt werden müssen. The invention is based on the knowledge that returns are due different criteria treated differently Need to become.

Die Aufgabe der Erfindung besteht in der Schaffung einer Anlage, mit der die Vereinnahmung und Weiterbehandlung der Retouren sehr stark vereinfacht und beschleunigt werden kann.The object of the invention is to create a system, with the collection and further processing of the returns can be greatly simplified and accelerated.

Die erfindungsgemäße Lösung besteht darin, daß das Transportband in identifizierbare Abschnitte unterteilt ist, Einrichtungen zum Zuordnen der weiteren Markierung zu dem Abschnitt des Tansportbandes vorgesehen sind, auf dem sich die Retoure befindet, und daß Einrichtungen zum Leiten der Retoure an einen der Informationen auf der zweiten Markierung entsprechenden Ort vorgesehen sind.The solution according to the invention is that the conveyor belt is divided into identifiable sections, facilities to assign the further marking to the section of the conveyor belt are provided on which the return and that means for directing the return to one corresponding to the information on the second marker Place are provided.

Vorteilhafte Weiterbildungen der Erfindung sind Gegenstand der abhängigen Ansprüche.Advantageous developments of the invention are the subject of the dependent claims.

Die Abschnitte können dadurch identifizierbar sein, daß sie durch Linien unterteilt und numeriert sind. Ein Abschnitt kann aber auch dadurch identifiziert werden, daß er separat mit Licht angestrahlt wird. Die Erfassung, um welchen Abschnitt es sich handelt, kann auch durch elektronische Zählung, Weg- oder Abstandsmessungen und auf andere Art (z. B. Transponder) erfolgen.The sections can be identified by the fact that they are divided and numbered by lines. A section can also be identified by the fact that it is separate is illuminated with light. The capture of which section it can also be done by electronic counting, Path or distance measurements and in other ways (e.g. Transponder).

Die Retouren, von denen zu einem gewissen Teil mehrere in einem Paket zusammen zurückgeschickt werden, werden zunächst vereinzelt und dann einzeln auf dem Transportband abgelegt. Dieses Transportband ist in erkennbare Abschnitte unterteilt, wobei auf jeden Abschnitt eine Retoure so gelegt wird, daß ihre Markierung von oberhalb des Transportbandes gelesen werden kann. Die Retouren werden dann mit dem Transportband durch die erste Station zum Erkennen der Markierung der Retouren geführt. Dabei wird die Markierung gelesen und gleichzeitig auch der Abschnitt festgestellt, auf dem sich die Retoure befindet. Anschließend wird die Retoure dann zu einer zweiten Station zum Anbringen einer weiteren Markierung geführt, die in dieser zweiten Station erstellt wird. Dies ist eine Neuidentifizierung der Retoure, die insbesondere Hinweise darauf enthält, in welcher Form die Weiterverarbeitung geschehen soll, bzw. wohin die Retoure geleitet werden soll. The returns, some of which are several in one Package will be sent back together first isolated and then placed individually on the conveyor belt. This conveyor belt is divided into recognizable sections, a return is placed on each section so that their markings can be read from above the conveyor belt can. The returns are then made using the conveyor belt through the first station to recognize the marking of the returns guided. The marking is read and simultaneously also noted the section on which the return located. Then the return becomes one led to the second station for making a further marking, which is created in this second station. This is a re-identification of the return, in particular the information contains the form in which the further processing takes place or where the return should go.

Dies geschieht, wenn die Markierung, die die ursprüngliche Identifizierung der Ware gestattete, dabei noch lesbar ist. Ist diese ursprüngliche Markierung nicht mehr vorhanden oder kann sie nicht gelesen werden, so wird die zweite Markierung Hinweise für die weitere Verarbeitung dahingehend enthalten, daß die Markierung nicht gelesen, die Retoure nicht identifiziert werden konnte und daher eine manuelle Weiterverarbeitung erforderlich ist. Diese Markierung, die in der zweiten Station erstellt worden ist, wird dann an der entsprechenden Retoure angebracht, die dadurch identifiziert wird, daß die weitere Markierung dem Abschnitt des Transportbandes zugeordnet wird, auf dem sich die betreffende Retoure befindet.This happens when the marker is the original Identification of the goods allowed, while still legible. Is this original marking no longer available or if it cannot be read, the second mark will appear Contain instructions for further processing in that that the marking has not been read, the return has not been identified could be and therefore a manual processing is required. This mark that in the second Station has been created will then be at the appropriate Returned, which is identified by the fact that the further marking assigned to the section of the conveyor belt on which the return in question is located.

Sind gemäß einer vorteilhaften Ausführungsform die einzelnen Abschnitte auf dem Transportband durchlaufend numeriert, so wird die weitere Markierung mit derselben Nummer versehen, was es der Bedienungsperson erlaubt, diese weitere Markierung an der richtigen Retoure anzubringen. Obwohl eine automatische Anbringung der Markierungen denkbar ist, wird man diese normalerweise durch Bedienungspersonen vornehmen, um auf den ganz unterschiedlich geformten Retouren sicher die zweite Markierung anzubringen.According to an advantageous embodiment, the individual Sections numbered consecutively on the conveyor belt, see above the next mark is given the same number, which allows the operator to mark this further to be attached to the correct return. Although an automatic Attachment of the markings is conceivable, this becomes normally done by operators to take care of the returns of very different shapes are certainly the second Make a mark.

Vorteilhafterweise ist in der ersten Station ein Scanner oder ein Kamerasystem angeordnet, das die Markierungen lesen kann. An dieser Stelle muß dann wie erwähnt auch die Identifizierung des Abschnitts gelesen werden, was ebenfalls durch optische Mittel oder elektronische Mittel, z. B. am Abschnitt angebrachte Transponder oder Mikrochips oder dergleichen geschehen kann.A scanner or is advantageously in the first station arranged a camera system that can read the markings. At this point, the identification must also be mentioned of the section can be read, which is also by optical Means or electronic means, e.g. B. attached to the section Transponders or microchips or the like happen can.

Zweckmäßigerweise ist die zweite Station mit einem Drucker zum Bedrucken von Selbstklebeetiketten versehen, die an der Retoure angebracht werden. Dies erlaubt es, sehr schnell und zuverlässig die weitere Markierung an der Retoure anzubringen. Es muß dann lediglich die Identifizierung (Nummer) auf dem Selbstklebeetikett mit der Identifizierung (Nummer) des Abschnittes des Transportbandes verglichen werden, damit das Selbstklebeetikett auf die richtige Retoure geklebt wird.The second station with a printer is expedient for printing self-adhesive labels provided on the Returns can be attached. This allows it to be done very quickly and reliably place the additional mark on the return. It then only needs the identification (number) the self-adhesive label with the identification (number) of the Section of the conveyor belt are compared so that the Self-adhesive label is stuck to the correct return.

Dieser Vorgang kann dadurch noch erleichtert werden und noch sicherer gemacht werden, daß z. B. in dem Moment, wo das Selbstklebeetikett aus dem Drucker herausgenommen wird, der entsprechende Abschnitt des Transportbandes kurzzeitig beleuchtet wird, auf dem sich die betreffende Retoure befindet.This process can still be facilitated and still be made safer that e.g. B. the moment that Self-adhesive label is removed from the printer that corresponding section of the conveyor belt briefly illuminated on which the return in question is located.

Das Transportband kann möglicherweise mit sehr großer Geschwindigkeit bewegt werden, so daß eine Person nicht imstande ist, die weiteren Markierungen an den Retouren anzubringen. In diesem Falle kann vorgesehen werden, daß mehrere zweite Stationen hintereinander angeordnet sind. Die Anweisung, ein Selbstklebeetikett zu drucken, wird dabei abwechselnd an die unterschiedlichen Stationen gesandt. Die Zeitsteuerung ist dabei so, daß die Markierung gerade in dem Moment gedruckt wird, wo sich der entsprechende Abschnitt des Transportbandes bei der entsprechenden zweiten Station befindet. Zweckmäßigerweise wird diese dabei in dem Moment wie oben erwähnt beleuchtet, wo die entsprechende Markierung dem Drucker entnommen wird.The conveyor belt can possibly run at a very high speed be moved so that a person is unable is to put the other markings on the returns. In this case it can be provided that several second stations are arranged one behind the other. The instruction, Printing a self-adhesive label alternates sent to the different stations. The timing is so that the marking at that moment is printed where the corresponding section of the Conveyor belt is located at the corresponding second station. Appropriately, this becomes like at the moment Illuminated above, where the corresponding marking of the Printer is removed.

Zweckmäßigerweise ist vorgesehen, daß die Einrichtungen zum Erkennen der Markierung in der ersten Station Einrichtungen zum Erkennen manuell angebrachter Zeichen aufweisen. Es entspricht nämlich der Erfahrung, daß ungefähr 80 % der Kunden, die Waren retournieren, auf diesen Waren zutreffend den Grund ankreuzen, warum die Ware retourniert wurde.It is expediently provided that the devices for Recognize the marking in the first station facilities to recognize manually attached characters. It corresponds namely the experience that about 80% of customers return the goods, based on these goods the reason check why the goods have been returned.

Nachdem die retournierte Ware mit der weiteren Markierung versehen ist, wird sie auf dem Transportband weiterbewegt und entsprechend den Informationen auf der zweiten Markierung (und evtl. auch der ersten Markierung) zum richtigen Ort geleitet, wo sie überprüft oder z. B. wieder für den nächsten Verkaufsvorgang gelagert werden soll.After the returned goods with the further marking is provided, it is moved on the conveyor belt and according to the information on the second marker (and possibly also the first marker) to the right place, where they checked or z. B. again for the next one Sales process to be stored.

Die Erfindung wird im folgenden anhand einer vorteilhaften Ausführungsform unter Bezugnahme auf die beigefügte Zeichnung beschrieben, die schematisch eine Anlage der Erfindung zeigt.The invention is based on an advantageous Embodiment with reference to the accompanying drawings described, which schematically shows a plant of the invention.

Die Anlage der Erfindung weist eine Vereinzelungs- und Aufgabestation 1 auf, in der die Retouren den Paketen entnommen werden, in denen sie zurückgesandt worden sind. Außerdem werden, falls mehrere Retouren in einem Paket zurückgesandt worden sind, dieselben vereinzelt. Die Retouren 2 werden dann einzeln auf ein Transportband 3 gelegt, das in Richtung des Pfeiles 4 bewegt wird. Das Transportband 3 weist dabei einzelne Abschnitte 5 auf, die einzeln identifiziert sind, bei der hier gezeigten Ausführungsform durch Nummern 1, 2, 3 usw. Die Retouren 2 werden so auf das Transportband 3 gelegt, daß ihre Markierung, die sie bei der Rücksendung noch tragen, von oberhalb des Transportbandes 3 gelesen werden kann. Dies geschieht in einer Station 6, in der die Markierungen der Retouren erkannt werden. Die entsprechende Information wird dann über nicht gezeigte Rechner, Leitungen usw. zu einem Drucker 7 an einer zweiten Station 8 geleitet, wobei dann im genau richtigen Moment eine weitere Markierung gedruckt wird. Der richtige Moment ist dabei derjenige Moment, wo die auf dem entsprechenden Abschnitt 5 angeordnete Retoure 2 sich durch die zweite Station 8 bewegt. Durch den Drucker kann z. B. ein Selbstklebeetikett gedruckt werden, das die Identifizierung (Nummer) des Transportbandabschnittes 5 aufweist, auf dem sich die betreffende Retoure 2 befindet. Die Bedienungsperson 9 kann dann das Selbstklebeetikett auf der entsprechenden Retoure 2 anbringen, die dann zur weiteren Bearbeitung weiter bewegt wird. Die zweite Markierung enthält Information darüber, wie die Retoure weiter zu handhaben ist. Diese Information kann z. B. auch darin bestehen, daß die erste Markierung nicht gelesen werden konnte, so daß die weitere Handhabung bzw. Behandlung von Hand geschehen muß. Das Anbringen des Etikettes 10 in der Bearbeitungsstation 8 kann noch dadurch erleichtert werden, daß im Moment der Entnahme des Etiketts 10 aus dem Drucker 7 der betreffende Transportbandabschnitt beleuchtet wird, so daß die Bedienungsperson 9 sofort weiß, an welche Retoure das Etikett anzubringen ist.The system of the invention has a separation and feed station 1 in which the returns are taken from the parcels in which they were returned. In addition, if several returns have been returned in one package are isolated. The returns 2 are then placed individually on a conveyor belt 3, which in the direction of Arrow 4 is moved. The conveyor belt 3 has individual Sections 5 identified individually at the embodiment shown here by numbers 1, 2, 3, etc. The returns 2 are placed on the conveyor belt 3 so that your mark, which you still have on the return, from can be read above the conveyor belt 3. this happens in a station 6, in which the markings of the returns be recognized. The corresponding information will then to a computer, not shown, lines, etc. Printer 7 passed to a second station 8, then in another mark is printed at exactly the right moment. The right moment is the moment where the on the corresponding section 5 arranged return 2 itself moved through the second station 8. The printer can e.g. B. A self-adhesive label can be printed that identifies (Number) of the conveyor belt section 5, on the return 2 in question is located. The operator 9 can then the self-adhesive label on the corresponding Attach return 2, which is then for further processing is moved further. The second marker contains information about how to handle the return. This Information can e.g. B. also consist in the fact that the first Mark could not be read, so the further Handling or treatment must be done by hand. The attachment of the label 10 in the processing station 8 can still be facilitated by the fact that at the moment of removal the label 10 from the printer 7 of the relevant conveyor belt section is illuminated so that the operator 9 knows immediately which return the label should be attached to.

Claims (7)

  1. Installation for registering returns having a conveyor belt, on which the separated returns are deposited, in which the returns (2) are fed by the conveyor belt (3) through a first station (6) for recognition of a marking on the returns (2) and then to a second station (8) for affixing a further marking which is produced in this second station (8), characterised in that the conveyor belt (3) is subdivided into identifiable sections (5), devices are provided for assigning the further marking to the section (5) of the conveyor belt (3) on which the returns (2) are located and in that devices are provided for feeding the returns (2) to a location corresponding to the information on the second marking.
  2. Installation according to Claim 1, characterised in that a scanner or camera system is arranged in the first station (6).
  3. Installation according to Claim 1 or 2, characterised in that the sections (5) of the conveyor belt (3) are numbered and this number is applied to the further marking.
  4. Installation according to one of Claims 1 to 3, characterised in that the second station (8) is provided with a printer (7) for printing self-adhesive labels (10), which are affixed to the returns (2).
  5. Installation according to one of Claims 1 to 4, characterised in that the section (5) of the conveyor belt (3) corresponding to the further marking that is to be affixed is briefly illuminated.
  6. Installation according to one of Claims 1 to 5, characterised in that several second stations (8) are arranged one after the other.
  7. Installation according to one of Claims 1 to 6, characterised in that the devices for recognition of the markings in the first station (6) have devices for recognising symbols that have been made by hand.
EP98102029A 1998-02-05 1998-02-05 Installation for receiving returned articles Expired - Lifetime EP0934778B1 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
EP98102029A EP0934778B1 (en) 1998-02-05 1998-02-05 Installation for receiving returned articles
AT98102029T ATE275444T1 (en) 1998-02-05 1998-02-05 SYSTEM FOR RECORDING RETURNS
DE59811924T DE59811924D1 (en) 1998-02-05 1998-02-05 System for recording returns

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP98102029A EP0934778B1 (en) 1998-02-05 1998-02-05 Installation for receiving returned articles

Publications (2)

Publication Number Publication Date
EP0934778A1 EP0934778A1 (en) 1999-08-11
EP0934778B1 true EP0934778B1 (en) 2004-09-08

Family

ID=8231359

Family Applications (1)

Application Number Title Priority Date Filing Date
EP98102029A Expired - Lifetime EP0934778B1 (en) 1998-02-05 1998-02-05 Installation for receiving returned articles

Country Status (3)

Country Link
EP (1) EP0934778B1 (en)
AT (1) ATE275444T1 (en)
DE (1) DE59811924D1 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1362645B1 (en) 2002-05-14 2013-11-06 Pierau Unternehmensberatung GmbH Arrangement for treating returns
DE102007034705A1 (en) 2007-07-18 2009-01-22 SSI Schäfer PEEM GmbH System and method for handling returned goods in a picking system

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE3306175A1 (en) * 1983-02-23 1984-08-23 Licentia Patent-Verwaltungs-Gmbh, 6000 Frankfurt METHOD FOR DETECTING AND IDENTIFYING OBJECTS
DE3510755A1 (en) * 1985-03-25 1986-09-25 H & K Verpackungstechnik GmbH, 4600 Dortmund DEVICE FOR DETECTING LABEL IDENTIFICATION ELEMENTS ON TRANSPORT SYSTEMS FOR STUECKGUETER AND THE LIKE
US5299134A (en) * 1991-01-22 1994-03-29 White Conveyors, Inc. Computer control system and method for scanning and loading articles on a conveyor
EP0887121B1 (en) * 1993-01-27 2000-09-20 Siemsa Norte, S.A. Device for processing the return of unsold articles
DE4332315C2 (en) * 1993-09-23 1997-09-11 Quelle Schickedanz Ag & Co Process for distributing returns by mail order, in particular clothing

Also Published As

Publication number Publication date
ATE275444T1 (en) 2004-09-15
DE59811924D1 (en) 2004-10-14
EP0934778A1 (en) 1999-08-11

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