CN201910087U - Number calling device and queuing system for bank outlets - Google Patents
Number calling device and queuing system for bank outlets Download PDFInfo
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- CN201910087U CN201910087U CN2010206907950U CN201020690795U CN201910087U CN 201910087 U CN201910087 U CN 201910087U CN 2010206907950 U CN2010206907950 U CN 2010206907950U CN 201020690795 U CN201020690795 U CN 201020690795U CN 201910087 U CN201910087 U CN 201910087U
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Abstract
The embodiment of the utility model provides a number calling device and a queuing system for bank outlets. The device comprises a central processor and a display, a reserved number calling key, a printer, a reserved determining key and a reserved updating communication interface which are connected with the central processor, wherein the display is used for displaying reserved number calling information of a current service network and an adjacent service network, a reserved number calling option and a reserved number calling determining option of the current service network; the reserved number calling key is used for selecting the reserved number calling option of one service network; the printer is used for printing and outputting a reserved called number of one service network; the reserved determining key is used for selecting the reserved number calling determining option of the current service network; and the reserved updating communication interface is used for sending reserved number calling updating information of the current service network. Therefore, the problem of carrying out service reservation according to the busy degrees of service reservation of a plurality of service networks in a local region is solved, and the problem of resource waste, which is brought by dead numbers which are generated when users carry out service reservation and then give up handling services to the bank queuing and number calling system, is solved.
Description
Technical field
The utility model is about the custom queueing systems technology of bank visitor site, is call out the numbers device and queuing systems of a kind of bank outlets concretely.
Background technology
In the prior art, the bank queuing management system has obtained widespread usage, and the bank outlets that mobile phone and non-at-scene queuings such as wireless network, the network terminal and internet network the have occurred service system of calling out the numbers.The teller of bank outlets calls out the numbers according to the order of queue number, in turn handling bank business.Though this Zero queuing system has solved the order and the comfortableness of custom queueing and got problem, it still exists following drawback:
(1) the bank queuing system that provides of prior art can only serve reservation at the service network that the client proposes, the client can not select space-time to take into account the service network of planning as a whole optimum and serve reservation according to the busy not busy degree of a plurality of service network service reservations in the region, place.For example, existing bank outlets tend to occur such situation: it is less less than another site queuing personnel of 200 meters to preengage the site apart from the client, and, cause the client to wait in line in the more site of current queuing personnel because existing reservation queuing system does not have the function of the idle site of client of announcement.
(2) do not have to solve to abandoning the wasting of resources that spacing that transacting business causes brings for the bank queuing management system after the service reservation.For example, the existing site device of calling out the numbers is touch-tone, when bank outlets are overstaffed, will produce many spacings, and spacing has further been aggravated the congested conditions of service network again.The generation of spacing mainly contains following reason: one, and can't wait transacting business after client's number of getting and just leave in advance; Its two, clients repeat a little to get a plurality of queue numbers.Spacing will be wasted the time of client and cabinet face, has a strong impact on the order of queuing, causes the waste of resource.
The utility model content
The utility model embodiment provides a kind of bank outlets call out the numbers device and queuing system, solving the problem of serving reservation according to the busy not busy degree of a plurality of service network services reservations in the region, place, and to abandoning the wasting of resources problem that spacing that transacting business causes brings for the bank queuing management system after the service reservation.
One of the purpose of this utility model is, a kind of bank outlets device of calling out the numbers is provided, and this device comprises: central processing unit; Display is connected with central processing unit, the reservation that is used to show current service site and adjacent service network information, the reservation reservation of option and the current service site affirmation option of calling out the numbers of calling out the numbers of calling out the numbers; The reservation button of calling out the numbers is connected with central processing unit, is used to select the reservation of the service network option of calling out the numbers; Printer is connected with central processing unit, the reservation that the is used for printout one service network number of calling out the numbers; Reservation is confirmed to be connected button with central processing unit, is used to select the reservation of the current service site affirmation option of calling out the numbers; Preengage more new communication interfaces, be connected, the reservation that is used to send the current service site lastest imformation of calling out the numbers with central processing unit.
These bank outlets device of calling out the numbers also comprises: loudspeaker, be connected with central processing unit, and be used for calling customer and preengage the affirmation of calling out the numbers.
Display comprises: the cartographic information that shows current service site and adjacent service network.
One of the purpose of this utility model is, a kind of bank outlets queuing system of calling out the numbers is provided, and this queuing system of calling out the numbers comprises: the site call out the numbers device, insert front end processor and bank server; The site call out the numbers device by bank's internal network with insert front end processor and be connected, insert front end processor and be connected with bank server;
The site device of calling out the numbers comprises: central processing unit, and: display is connected the reservation that is used to show current service site and adjacent service network information, the reservation reservation of option and the current service site affirmation option of calling out the numbers of calling out the numbers of calling out the numbers with central processing unit; The reservation button of calling out the numbers is connected with central processing unit, is used to select the reservation of the service network option of calling out the numbers; Printer is connected with central processing unit, the reservation that the is used for printout one service network number of calling out the numbers; Reservation is confirmed to be connected button with central processing unit, is used to select the reservation of the current service site affirmation option of calling out the numbers; Preengage more new communication interfaces, be connected, be used for the reservation of the current service site lastest imformation of calling out the numbers is sent to the access front end processor with central processing unit; Insert front end processor, the reservation lastest imformation of calling out the numbers is carried out data layout and handled, and the lastest imformation of calling out the numbers of the reservation after data layout handled sends to bank server.
One of the purpose of this utility model is, a kind of bank outlets queuing system of calling out the numbers is provided, and this queuing system of calling out the numbers comprises: the site call out the numbers device, client call out the numbers terminal, insert front end processor and bank server; The site call out the numbers device by bank's internal network with insert front end processor and be connected; The client call out the numbers terminal by the operation communication network with the access front end processor be connected; Inserting front end processor is connected with bank server;
The site device of calling out the numbers comprises: central processing unit, and: display is connected the reservation that is used to show current service site and adjacent service network information, the reservation reservation of option and the current service site affirmation option of calling out the numbers of calling out the numbers of calling out the numbers with central processing unit; The reservation button of calling out the numbers is connected with central processing unit, is used to select the reservation of the service network option of calling out the numbers; Printer is connected with central processing unit, the reservation that the is used for printout one service network number of calling out the numbers; Reservation is confirmed to be connected button with central processing unit, is used to select the reservation of the current service site affirmation option of calling out the numbers; Preengage more new communication interfaces, be connected, be used for the reservation of the current service site lastest imformation of calling out the numbers is sent to the access front end processor with central processing unit;
Client's terminal of calling out the numbers comprises: central processing unit, and: display is connected the reservation that is used to show a plurality of adjacent service networks information and the reservation option of calling out the numbers of calling out the numbers with central processing unit; The reservation button of calling out the numbers is connected with central processing unit, is used to select the reservation of the service network option of calling out the numbers; The subscription information communication interface is connected with central processing unit, is used for the reservation of the service network option information of calling out the numbers is sent to the access front end processor;
Insert front end processor, reservation lastest imformation and the reservation option information of calling out the numbers of calling out the numbers is carried out data layout and handles, and lastest imformation and the reservation option information of calling out the numbers of calling out the numbers of the reservation after data layout handled sends to bank server.
Client's terminal of calling out the numbers comprises: the mobile phone client terminal of calling out the numbers, by cordless communication network with insert front end processor and be connected; The PC client terminal of calling out the numbers, by the internet with insert front end processor and be connected; The fixed line client terminal of calling out the numbers, by the fixed line communication network with insert front end processor and be connected.
The beneficial effects of the utility model are, can allow bank according to the service network of customer selecting, and the queuing reservation situation with the site, city is provided, and guide the service reservation site of customer selecting optimum to preengage.Can allow the client understand the site, place and with the queuing of site, city reservation situation, and change reservation site, Yu Yue service again are provided.And before bank cashier provides formal service for the reservation client, calling customer carries out subscription services to be confirmed, if the service reservation number is not identified, then should service preengages and number can not called out by bank cashier, only finish the reservation ability that the client preengages affirmation and called out, formal service is provided then.
By the bank outlets that use the utility model to provide call out the numbers device and queuing system, can be when client's subscription services, queuing reservation situation with the site, city is provided, and provide the change subscription services, thereby guide the service reservation site of customer selecting optimum to preengage, the balanced queuing service pressure of site; Confirm by subscription services, can get rid of the situation of spacing, saved site teller's infecctive call, improved service ability.
Description of drawings
In order to be illustrated more clearly in the utility model embodiment or technical scheme of the prior art, to do to introduce simply to the accompanying drawing of required use in embodiment or the description of the Prior Art below, apparently, accompanying drawing in describing below only is embodiment more of the present utility model, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the call out the numbers structured flowchart of device of the utility model embodiment bank outlets;
Fig. 2 is the call out the numbers structured flowchart of queuing system of the utility model embodiment bank outlets;
Fig. 3 is the call out the numbers structured flowchart of terminal of the utility model embodiment mobile phone client;
Fig. 4 is call out the numbers system's connection diagram of queuing system of the utility model embodiment bank outlets;
Fig. 5 inserts the structured flowchart of front end processor for the utility model embodiment;
Fig. 6 is the structured flowchart of the utility model embodiment bank server;
Fig. 7 is the call out the numbers workflow diagram of device of the utility model embodiment bank outlets;
Fig. 8 is the call out the numbers workflow diagram of terminal of the utility model embodiment mobile phone client.
Embodiment
Below in conjunction with the accompanying drawing among the utility model embodiment, the technical scheme among the utility model embodiment is clearly and completely described, obviously, described embodiment only is the utility model part embodiment, rather than whole embodiment.Based on the embodiment in the utility model, those of ordinary skills are not making the every other embodiment that is obtained under the creative work prerequisite, all belong to the scope of the utility model protection.
As shown in Figure 1, the bank outlets of the present embodiment device of calling out the numbers comprises: central processing unit 106; Display 104 is connected with central processing unit 106, the reservation that is used to show current service site and adjacent service network information, the reservation reservation of option and the current service site affirmation option of calling out the numbers of calling out the numbers of calling out the numbers; The reservation button 101 of calling out the numbers is connected with central processing unit 106, is used to select the reservation of the service network option of calling out the numbers; Printer 105 is connected with central processing unit 106, the reservation that the is used for printout one service network number of calling out the numbers; Reservation is confirmed to be connected button 102 with central processing unit 106, is used to select the reservation of the current service site affirmation option of calling out the numbers; Preengage more new communication interfaces 103, be connected, the reservation that is used to send the current service site lastest imformation of calling out the numbers with central processing unit 106.
These bank outlets device of calling out the numbers also comprises: the loudspeaker (not shown), be connected with central processing unit, and be used for calling customer and preengage the affirmation of calling out the numbers.
Display also can show the cartographic information of current service site and adjacent service network.
As shown in Figure 2, the bank outlets of the present embodiment queuing system of calling out the numbers comprises: the site call out the numbers device 100, insert front end processor 300 and bank server 400; The site call out the numbers device 100 by bank's internal network with insert front end processor 300 and be connected, insert front end processor 300 and be connected with bank server 400.
As shown in Figure 7, the client submits the reservation request of calling out the numbers by the site device of calling out the numbers to bank server, and this reservation is called out the numbers and comprised the net period of current site in the solicited message, after bank server return results information, this object information is represented to the client by display.This object information comprises the call out the numbers map of situation and current site and current site and neighbour node of pending reservation.
The pending reservation situation of calling out the numbers comprises: net period, site title, node address, pending reservation number, and the client selects a site and calls out the numbers by the site reservation of the device button key of calling out the numbers of calling out the numbers according to object information; Device is called out the numbers before providing formal service to call out the numbers in the site, the call booking client confirms reservation, call out to be confirmed that the reservation client calls out the numbers and confirms that button preengages affirmation by the call out the numbers reservation of device of site, the reservation ability that only is identified is called out and provides service by bank cashier.The site device of calling out the numbers is called out the numbers pending reservation and is sent bank server on the situation, the reservation that is used to upgrade this site disposition of calling out the numbers.
Bank's Intranet is financial private line network.
Inserting front device can be server or PC, is used to receive site site reservation that device the sends to bank server information of calling out the numbers of calling out the numbers, and the processing result information of bank server is returned to the access front device.
Bank server is used for receiving the call out the numbers described service request information of device of site from inserting front device.For the reservation services request of calling out the numbers, add up this site and with the pending reservation of site, the city situation of calling out the numbers, at least comprise net period, site title, node address, pending reservation number, and the map object information of will this pending reservation call out the numbers situation and current site and neighbour node thereof, return to the current site device of calling out the numbers in the lump; Receive call out the numbers pending reservation that device sends of site at bank server and call out the numbers after the situation, the reservation of upgrading the site disposition information of calling out the numbers.
As Fig. 2 and shown in Figure 4, the bank outlets of the present embodiment queuing system of calling out the numbers comprises: the site call out the numbers device 100, client call out the numbers terminal 200, insert front end processor 300 and bank server 400; The site call out the numbers device 100 by bank's internal network with insert front end processor 300 and be connected; The client call out the numbers terminal 200 by the operation communication network with the access front end processor 300 be connected; Insert front end processor 300 and bank server 400 connections mutually.
In Fig. 4, client's terminal 200 of calling out the numbers comprises: the mobile phone client calls out the numbers terminal 200a by cordless communication network and insert front end processor 300 connections mutually; The PC client call out the numbers terminal 200b by the internet with insert front end processor 300 and be connected; The fixed line client call out the numbers terminal 200c by the fixed line communication network with insert front end processor 300 and be connected.
As shown in Figure 3, the mobile phone client terminal 200a that calls out the numbers comprises: mobile module 204, and: display 203 is connected the reservation that is used to show a plurality of adjacent service networks information and the reservation option of calling out the numbers of calling out the numbers with mobile module 204; The reservation button 201 of calling out the numbers is connected with mobile module 204, is used to select the reservation of the service network option of calling out the numbers; Subscription information communication interface 202 is connected with mobile module 204, is used for the reservation of the service network option information of calling out the numbers is sent to the access front end processor.
The site device 100 of calling out the numbers is submitted the reservation requests of calling out the numbers to bank server 400, comprises the net period of this site in this solicited message, after bank server 400 return results information, this object information is represented to the client.This object information comprises pending reservation call out the numbers situation and described site and with the map of site, city, the pending reservation situation of calling out the numbers comprises net period, site title, node address, pending reservation number, and the client selects a site according to described object information and calls out the numbers; Device 100 is called out the numbers before providing formal service to call out the numbers in the site, and the call booking client confirms reservation, is called out and confirms that the reservation client preengages affirmation by this device, and the reservation ability that only is identified is called out and provide service by bank cashier.The site device 100 of calling out the numbers is called out the numbers pending reservation and is sent bank server 400 on the situation, the reservation that is used to upgrade this site disposition of calling out the numbers.
Client's terminal 200 of calling out the numbers is for the client provides the remote reserved service of calling out the numbers.The client uses client's terminal 200 of calling out the numbers to send remote reserved services request to bank server 400, comprises in this solicited message wanting the net period preengage, after bank server 400 return results information, this object information is represented to the client.This object information comprises pending reservation call out the numbers situation and current site and with the map of site, city, the pending reservation situation of calling out the numbers comprises net period, site title, node address, pending reservation number, and the client selects a site according to object information and calls out the numbers.This client terminal 200 of calling out the numbers can be client's mobile phone 200a, or the computer 200b of the connected the Internet that uses of client, or client's landline telephone 200c etc.
Intranet is financial private line network, and outer net can be radio mobile communication network G SM/CDMA, or the internet internet, or the telecommunication telephone net etc.
Insert front end processor 300, be used to receive site device 100 and the client terminal 200 of calling out the numbers of calling out the numbers and send to the information of bank server 400, and the processing result information of bank server 400 is returned to them.
As shown in Figure 5, insert front end processor and comprise: insert integrating apparatus 306, site call out the numbers device interface 301, radio communication network interface 302, internet interface 303, fixed-line phone network interface 304 and bank server interface 305.The site call out the numbers device interface 301 with insert integrating apparatus 306 and be connected, inserting integrating apparatus 306 carries out the call out the numbers services request of device of site to send to bank server after Data Format Transform is handled, after inserting integrating apparatus 306 and receiving the processing result information of bank server, return to the site device of calling out the numbers by format conversion processing to processing result information.
In like manner, radio communication network interface 302, internet interface 303 is connected with access integrating apparatus 306 respectively with fixed-line phone network interface 304, inserting integrating apparatus 306 carries out the call out the numbers service request information of terminal of client to send to bank server after Data Format Transform is handled, after the access front end processor receives the processing result information of bank server, return to client by format conversion processing to processing result information.
As shown in Figure 6, bank server 400 comprises: subscription information updating block 403, reservation call out the numbers processing unit 402 and subscription information generation unit 401, subscription information generation unit 401, reservation updating block 403 are connected with the reservation processing unit 402 of calling out the numbers respectively.
Preengage the processing unit 402 of calling out the numbers, receive client's the reservation request of calling out the numbers, according to the net period in the client requests information, call subscription information generation unit 401, generate this site and with the pending reservation of site, the city disposition information of calling out the numbers, with cartographic information, feed back to the client in the lump with the site, city.
Reservation updating block 403 receives the site reservation modification information that device sends of calling out the numbers, the pending reservation of the change site situation of calling out the numbers.
As shown in Figure 8, the site device of calling out the numbers comprises: main control unit, display unit, print unit, the reservation unit of calling out the numbers, reservation confirmation unit and communication unit, main control unit respectively with display unit, print unit is preengage the unit of calling out the numbers, and the reservation confirmation unit is connected with the reservation updating block.Main control unit is used to coordinate described display unit, and print unit is preengage the unit of calling out the numbers, reservation confirmation unit and the work of reservation updating block.Display unit is used to the information that shows that main control unit sends over, comprises client's actions menu information, site and with the pending reservation in site, the city situation information of calling out the numbers, site and with the cartographic information of site, city, and operation result information.Print unit, the reservation that is used to print the client is called out the numbers.Preengage the unit of calling out the numbers, the client preengages the menu of calling out the numbers by click and enters this service, and the site that shows according to display unit and with the pending reservation in site, the city situation information of calling out the numbers, and site and with the cartographic information of site, city, selects a site to preengage and call out the numbers.The reservation confirmation unit, after user client arrived the site, before bank counter was called out, calling customer was preengage affirmation, and the client is by this unit, imports the reservation of oneself and number confirms, has only the reservation ability after the affirmation to be called out by bank cashier.The reservation updating block sends to bank server with the pending reservation of this site situation information of calling out the numbers by inserting front device.
Insert front end processor, reservation lastest imformation and the reservation option information of calling out the numbers of calling out the numbers is carried out data layout and handles, and lastest imformation and the reservation option information of calling out the numbers of calling out the numbers of the reservation after data layout handled sends to bank server.The mobile phone client call out the numbers terminal by cordless communication network with insert front end processor and be connected.
Bank server is used for from inserting the service request information that front end processor receives the mobile phone client.For the reservation services request of calling out the numbers, the pending reservation of adding up current site and neighbour node thereof the situation of calling out the numbers, at least comprise net period, site title, node address, pending reservation number, and the map object information of will this pending reservation call out the numbers situation and current site and neighbour node thereof, return to client's terminal of calling out the numbers in the lump; Bank server is called out the numbers after the situation receiving call out the numbers pending reservation that device sends of site, the reservation of upgrading the site disposition information of calling out the numbers.
The beneficial effects of the utility model are, can allow bank according to the service network of customer selecting, and the queuing reservation situation with the site, city is provided, and guide the service reservation site of customer selecting optimum to preengage.Can allow the client understand the site, place and with the queuing of site, city reservation situation, and change reservation site, Yu Yue service again are provided.And before bank cashier provides formal service for the reservation client, calling customer carries out subscription services to be confirmed, if the service reservation number is not identified, then should service preengages and number can not called out by bank cashier, only finish the reservation ability that the client preengages affirmation and called out, formal service is provided then.
By the bank outlets that use the utility model to provide call out the numbers device and queuing system, can be when client's subscription services, queuing reservation situation with the site, city is provided, and provide the change subscription services, thereby guide the service reservation site of customer selecting optimum to preengage, the balanced queuing service pressure of site; Confirm by subscription services, can get rid of the situation of spacing, saved site teller's infecctive call, improved service ability.
Used specific embodiment in the utility model principle of the present utility model and embodiment are set forth, the explanation of above embodiment just is used for helping to understand method of the present utility model and core concept thereof; Simultaneously, for one of ordinary skill in the art, according to thought of the present utility model, the part that all can change in specific embodiments and applications, in sum, this description should not be construed as restriction of the present utility model.
Claims (10)
1. bank outlets device of calling out the numbers, described device comprises: central processing unit; It is characterized in that the described bank outlets device of calling out the numbers also comprises:
Display is connected with described central processing unit, the reservation that is used to show current service site and adjacent service network information, the reservation reservation of option and the current service site affirmation option of calling out the numbers of calling out the numbers of calling out the numbers;
The reservation button of calling out the numbers is connected with described central processing unit, is used to select the reservation of the service network option of calling out the numbers;
Printer is connected with described central processing unit, the reservation that the is used for printout one service network number of calling out the numbers;
Reservation is confirmed to be connected button with described central processing unit, is used to select the reservation of the current service site affirmation option of calling out the numbers;
Preengage more new communication interfaces, be connected, the reservation that is used to send the current service site lastest imformation of calling out the numbers with described central processing unit.
2. the bank outlets according to claim 1 device of calling out the numbers is characterized in that, the described bank outlets device of calling out the numbers also comprises: loudspeaker, be connected with described central processing unit, and be used for calling customer and preengage the affirmation of calling out the numbers.
3. the bank outlets according to claim 1 device of calling out the numbers is characterized in that described display comprises: the cartographic information that shows current service site and adjacent service network.
4. bank outlets queuing system of calling out the numbers is characterized in that the described queuing system of calling out the numbers comprises: the site call out the numbers device, insert front end processor and bank server;
The described site device of calling out the numbers is connected with described access front end processor by bank's internal network, and described access front end processor is connected with described bank server;
The described site device of calling out the numbers comprises: central processing unit, and:
Display is connected with described central processing unit, the reservation that is used to show current service site and adjacent service network information, the reservation reservation of option and the current service site affirmation option of calling out the numbers of calling out the numbers of calling out the numbers;
The reservation button of calling out the numbers is connected with described central processing unit, is used to select the reservation of the service network option of calling out the numbers;
Printer is connected with described central processing unit, the reservation that the is used for printout one service network number of calling out the numbers;
Reservation is confirmed to be connected button with described central processing unit, is used to select the reservation of the current service site affirmation option of calling out the numbers;
Preengage more new communication interfaces, be connected, be used for the reservation of the current service site lastest imformation of calling out the numbers is sent to described access front end processor with described central processing unit;
Described access front end processor carries out data layout and handles the described reservation lastest imformation of calling out the numbers, and the lastest imformation of calling out the numbers of the reservation after data layout handled sends to described bank server.
5. the bank outlets according to claim 4 queuing system of calling out the numbers is characterized in that, the described bank outlets device of calling out the numbers also comprises: loudspeaker, be connected with described central processing unit, and be used for calling customer and preengage the affirmation of calling out the numbers.
6. the bank outlets according to claim 4 queuing system of calling out the numbers is characterized in that described display comprises: the cartographic information that shows current service site and adjacent service network.
7. bank outlets queuing system of calling out the numbers is characterized in that the described queuing system of calling out the numbers comprises: the site call out the numbers device, client call out the numbers terminal, insert front end processor and bank server;
The described site device of calling out the numbers is connected with described access front end processor by bank's internal network; Described client call out the numbers terminal by the operation communication network be connected with described access front end processor; Described access front end processor is connected with described bank server;
The described site device of calling out the numbers comprises: central processing unit, and:
Display is connected with described central processing unit, the reservation that is used to show current service site and adjacent service network information, the reservation reservation of option and the current service site affirmation option of calling out the numbers of calling out the numbers of calling out the numbers;
The reservation button of calling out the numbers is connected with described central processing unit, is used to select the reservation of the service network option of calling out the numbers;
Printer is connected with described central processing unit, the reservation that the is used for printout one service network number of calling out the numbers;
Reservation is confirmed to be connected button with described central processing unit, is used to select the reservation of the current service site affirmation option of calling out the numbers;
Preengage more new communication interfaces, be connected, be used for the reservation of the current service site lastest imformation of calling out the numbers is sent to described access front end processor with described central processing unit;
The described client terminal of calling out the numbers comprises: central processing unit, and:
Display is connected with described central processing unit, the reservation that is used to show a plurality of adjacent service networks information and the reservation option of calling out the numbers of calling out the numbers;
The reservation button of calling out the numbers is connected with described central processing unit, is used to select the reservation of the service network option of calling out the numbers;
The subscription information communication interface is connected with described central processing unit, is used for the reservation of the service network option information of calling out the numbers is sent to described access front end processor;
Described access front end processor carries out data layout and handles described reservation lastest imformation and the reservation option information of calling out the numbers of calling out the numbers, and lastest imformation and the reservation option information of calling out the numbers of calling out the numbers of the reservation after data layout handled sends to described bank server.
8. the bank outlets according to claim 7 queuing system of calling out the numbers is characterized in that, the described bank outlets device of calling out the numbers also comprises: loudspeaker, be connected with described central processing unit, and be used for calling customer and preengage the affirmation of calling out the numbers.
9. the bank outlets according to claim 7 queuing system of calling out the numbers is characterized in that described display comprises: the cartographic information that shows current service site and adjacent service network.
10. the bank outlets according to claim 7 queuing system of calling out the numbers is characterized in that, the described client terminal of calling out the numbers comprises:
The mobile phone client terminal of calling out the numbers is connected with described access front end processor by cordless communication network;
The PC client terminal of calling out the numbers is connected with described access front end processor by the internet;
The fixed line client terminal of calling out the numbers is connected with described access front end processor by the fixed line communication network.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010206907950U CN201910087U (en) | 2010-12-30 | 2010-12-30 | Number calling device and queuing system for bank outlets |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2010206907950U CN201910087U (en) | 2010-12-30 | 2010-12-30 | Number calling device and queuing system for bank outlets |
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| Publication Number | Publication Date |
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| CN201910087U true CN201910087U (en) | 2011-07-27 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN2010206907950U Expired - Lifetime CN201910087U (en) | 2010-12-30 | 2010-12-30 | Number calling device and queuing system for bank outlets |
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| CN103679278A (en) * | 2013-12-09 | 2014-03-26 | 王美金 | Method and system for calculating completion time of banking business to be handled |
| CN103679529A (en) * | 2013-12-10 | 2014-03-26 | 谭希韬 | Method and system for calculating banking business handling time based on application for banking businesses |
| CN103729927A (en) * | 2013-12-16 | 2014-04-16 | 王美金 | Scheduling method and system for exempting bank client from waiting |
| CN104091386A (en) * | 2014-06-02 | 2014-10-08 | 王美金 | Method and system for bank business flow based on computers and big data |
| CN105046802A (en) * | 2015-07-07 | 2015-11-11 | 浙江维融电子科技股份有限公司 | Multi-counter based bank queuing and number calling method and system |
| CN105450768A (en) * | 2015-12-07 | 2016-03-30 | 深圳市智汇十方科技有限公司 | Reservation sequencing method and reservation sequencing apparatus |
| CN106203717A (en) * | 2016-07-15 | 2016-12-07 | 浪潮软件集团有限公司 | Tax hall intelligent navigation method based on data analysis |
| CN111145420A (en) * | 2020-01-03 | 2020-05-12 | 杭州视联动力技术有限公司 | Remote number calling method and device, electronic equipment and storage medium |
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2010
- 2010-12-30 CN CN2010206907950U patent/CN201910087U/en not_active Expired - Lifetime
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| CN102496203A (en) * | 2011-10-28 | 2012-06-13 | 汉口银行股份有限公司 | System and method using cellphones to acquire queue numbers |
| CN103679278A (en) * | 2013-12-09 | 2014-03-26 | 王美金 | Method and system for calculating completion time of banking business to be handled |
| CN103679529A (en) * | 2013-12-10 | 2014-03-26 | 谭希韬 | Method and system for calculating banking business handling time based on application for banking businesses |
| CN103729927A (en) * | 2013-12-16 | 2014-04-16 | 王美金 | Scheduling method and system for exempting bank client from waiting |
| CN104091386A (en) * | 2014-06-02 | 2014-10-08 | 王美金 | Method and system for bank business flow based on computers and big data |
| CN105046802A (en) * | 2015-07-07 | 2015-11-11 | 浙江维融电子科技股份有限公司 | Multi-counter based bank queuing and number calling method and system |
| CN105450768A (en) * | 2015-12-07 | 2016-03-30 | 深圳市智汇十方科技有限公司 | Reservation sequencing method and reservation sequencing apparatus |
| CN106203717A (en) * | 2016-07-15 | 2016-12-07 | 浪潮软件集团有限公司 | Tax hall intelligent navigation method based on data analysis |
| CN111145420A (en) * | 2020-01-03 | 2020-05-12 | 杭州视联动力技术有限公司 | Remote number calling method and device, electronic equipment and storage medium |
| CN111145420B (en) * | 2020-01-03 | 2022-04-12 | 杭州视联动力技术有限公司 | Remote number calling method and device, electronic equipment and storage medium |
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