CN114792183A - System and method for verifying and signing in by field service personnel - Google Patents

System and method for verifying and signing in by field service personnel Download PDF

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Publication number
CN114792183A
CN114792183A CN202111113449.5A CN202111113449A CN114792183A CN 114792183 A CN114792183 A CN 114792183A CN 202111113449 A CN202111113449 A CN 202111113449A CN 114792183 A CN114792183 A CN 114792183A
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task
service personnel
field
field service
verification
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CN202111113449.5A
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Inventor
徐兆刚
夏景棠
陈群亚
郭清
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Shanghai Ruosheng Mica Information Technology Co ltd
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Shanghai Ruosheng Mica Information Technology Co ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/105—Human resources
    • G06Q10/1053—Employment or hiring
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G06Q10/1091—Recording time for administrative or management purposes
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G06Q10/1093—Calendar-based scheduling for persons or groups
    • G06Q10/1097—Task assignment

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  • Engineering & Computer Science (AREA)
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Abstract

The invention discloses a system and a method for verifying, verifying and signing in service personnel on site. The user identity verification system comprises an identity card information authentication interface and a living body face brushing and body checking interface which pass through relevant departments. The software system realizes complete closed-loop control of the completed service from user registration, identity verification, task drawing in a task square, task execution completion and task verification and settlement, and really meets the actual requirement of true check and normalization of field service personnel. The method can effectively prevent the situation of 'false news head' in the field marketing activities of the brands, help the brand companies to save the field marketing cost, and help the brand companies to improve the field marketing coverage capability after the saved cost is put into the market again.

Description

System and method for verifying and signing in by field service personnel
Technical Field
The invention relates to the technical field of offline marketing industry. In particular to a system and a method for verifying and signing in by field service personnel.
Background
Branded companies invest in various marketing resources each year at retail terminals in the field, on the scale of more than a trillion, with the shopping guide and its surrounding complement being the largest one of them. However, the on-site marketing business has the characteristics of distributed distribution, more marketing links, high mobility of service personnel, low digitalization degree and the like, so that various cheating phenomena such as 'false report head', 'data fraud', 'fake expense' and the like often occur in the on-site marketing activity (especially in shopping guide related business). According to incomplete statistics, the brand company loses more than three costs of marketing expenses every year due to 'false head'. Through practice exploration, the identity verification of shopping guides in each marketing link is continuously tracked in marketing activities, and the situation of most 'false newspaper' can be controlled by keeping consistency. A method and a system for true check-in of field service personnel are summarized according to practical exploration and applied to field business management. According to data detection, the 'false head' condition in the brand field marketing activity can be effectively prevented through 'a method and a system for verifying the true sign-in of field service personnel', the brand company is helped to save 30-40% of field marketing cost, the saved cost is put into the market again, and the brand company is helped to improve the field marketing coverage capacity by 40%.
In the conventional method of distributing account passwords or mobile phone numbers and dynamic short message verification codes through a system, only whether the account information used by the current system user is legal and valid can be identified, but whether the current user is real or not cannot be identified, and whether the identity of the current user is completely consistent with the identity of a registered person of the system or not can not be identified. In addition, under a common field service business scene, in the process of task execution reporting, multi-link personnel core authentication is lacked, so that a large amount of account numbers of other people are used for completing field tasks and data reporting, and counterfeiting behaviors are generated.
Disclosure of Invention
The invention aims to provide a system and a method for verifying and signing in by field service personnel, which aim to solve the background technical problem.
In order to achieve the purpose, the invention provides the following technical scheme: a system for a field service representative to verify a true check-in comprising: the system comprises a user registration system, a user identity verification system, a work square task receiving system, a task execution nuclear verification system, a task execution completion reporting system and a task auditing and settling system, wherein the user registration system, the user identity verification system, the work square task receiving system, the task execution nuclear verification system, the task execution completion reporting system and the task auditing and settling system are sequentially connected.
Preferably, the user registration system is a wechat applet or a mobile phone app.
Preferably, the user identity verification system comprises an identity card information authentication interface and a living body face brushing and body checking interface which pass through relevant departments.
Preferably, the work square task obtaining system comprises an online task system and an offline field task system, the online task system issues task information to field service personnel, the field service personnel selects a due letter through a mobile phone app, and then the task is obtained after auditing;
the off-line on-site task system comprises a task display screen, wherein the task display screen acquires a work task to be distributed, determines the task as a parent task, divides the parent task into a plurality of subtasks according to classification, and displays the plurality of subtasks on the plurality of subtasks for service personnel to select; a respective remuneration commission is displayed on each subtask.
Preferably, the task execution core body verification system comprises a controller, a wireless module, a fingerprint identification system, a photo and video identification system, a GPS positioning module and an upper computer, wherein the controller is respectively connected with the wireless module, the fingerprint identification system, the photo and video identification system and the GPS positioning module, and the upper computer is connected with the controller.
A method for verifying a true sign-in system by a field service personnel comprises the following steps: step 1, registering service personnel through a user registration system, wherein information required to be provided during user registration comprises names, mobile phone numbers, identity cards, personal self-photographs, bank card accounts, information of provinces, cities and counties, residences and the like;
and 2, step: the authenticity and consistency of the identity, the identity card, the bank card and the personal self-photographing are verified through a user identity verification system of an identity card information authentication interface and a living body face-brushing and body-checking interface of relevant departments;
and 3, step 3: the field service personnel select an application task post through a work square task picking system, the on-line task system releases task information to the field service personnel, the field service personnel select an application order through mobile phone app, and then the task is obtained after auditing;
the off-line task system is used for the field service personnel to obtain the subtasks and the corresponding paid commission displayed on the task display screen in the task system through the work square to select the proper work task and to select the job application task post;
and 4, step 4: when the field service personnel carries out the execution task on the field, the task execution verification system carries out the sign-in identification task through the fingerprint identification system and the photo and video identification system, and the GPS positioning module transmits the actual working place position to the upper computer;
step 5, after the task execution is finished, the on-site service personnel performs sign-off identification tasks through a fingerprint identification system and a photo and video identification system of the task execution verification system, and the task execution completion reporting system performs reporting and sign-off link control to verify the authenticity of the personnel actually executing the task and the integrity of the task;
and 6, the task auditing and settlement system regularly accounts for the tasks of the field service personnel, and pays the bank card account of the field service personnel after settlement is carried out according to the task pricing.
Compared with the prior art, the invention has the beneficial effects that: the software system realizes complete service closed-loop control of user registration, identity verification, task square application task acquisition, task execution completion and task auditing and settlement, and truly meets the actual requirement of on-site service personnel for verification and normalization. The method can effectively prevent the situation of 'false news head' in the field marketing activities of the brands, help the brand companies to save the field marketing cost, and can help the brand companies to improve the field marketing coverage capability after the saved cost is put into the market again.
Drawings
FIG. 1 is a schematic diagram of the system of the present invention;
FIG. 2 is a schematic view of the flow structure of the present invention;
FIG. 3 is an offline task system allocation diagram of a workplace pick-up task system of the present invention;
fig. 4 is a schematic diagram of structural connection of the task execution core verification system according to the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The embodiment is as follows:
a process of the field service personnel verification is shown in fig. 1-2, and includes the following key processes:
s1: the on-site service personnel register, the register function can be realized by a WeChat small program or an h5 page or an app, and the information required to be provided when the user registers comprises the information of names, mobile phone numbers, identity cards, personal self-photographs, bank card accounts, the information of provinces, cities and counties, residences and the like;
s2: verifying authenticity and consistency of the identity, the identity card, the bank card and the personal self-photographing through an identity card information authentication interface and a living body face-brushing and body-checking interface of relevant departments;
s21, during actual operation, firstly, identifying the user entity which is actually registered at present as the user through a mature living face brushing and body checking interface (recommending a living face brushing product service using Tencent cloud or Aliyun) in the market, and keeping the user entity to take a picture;
s22, verifying the authenticity and validity of the identity card information provided by registration through the identity card interface of the relevant department, verifying that the identity card of the self-photograph and the identity card of the relevant department portal library are the same person, and ensuring the uniqueness of the information of the registered personnel;
and S23, completing the three-factor verification of the user name, the identity card and the bank card through the bank card account opening verification interface again, and realizing the consistency of the registered user and the bank card.
S3, the field service personnel get the task through the job applying post;
in the embodiment, an online task square mode can be adopted to release task information to field service personnel, the field service personnel select a due order and then obtain a task after auditing;
referring to fig. 3, in another embodiment of this embodiment, an off-line task system can be used to pick up a work task, and a field service worker can select a proper work task by picking up a subtask and a corresponding paid commission displayed on a task display screen in the task system 3 through a work square, and then select a job application position;
referring to fig. 4, S4, when the field service personnel carries out the execution task in the field, the task execution verification system 4 carries out the check-in identification task through the fingerprint identification system c and the photo and video identification system d, and the GPS positioning module e transmits the actual working location position to the upper computer f; the task completion reporting and sign-off link control is carried out, and the authenticity and the working integrity of personnel actually executing the task are verified;
the verification of personnel when a task is carried out on the spot is a core link in the verification method, and verification control is realized through the following steps:
s41, face brushing verification: detecting the current by adopting the current advanced face brushing verification technical means
The person performing the task and the person applying and picking up the task in the system must be the same person;
s42, pre-post testing: dynamically generating a pre-post test questionnaire according to task requirements, and detecting
In-field service
The personnel can execute standard mastering conditions for the business knowledge of the task, and the personnel who do not pass the pre-post test refuse to continue to finish the work;
s43, the GPS location sign-in adopts the GPS location service of an Tencent map or a Baidu map to identify and judge the current position of the on-site service personnel, if the actual position of the current personnel has larger deviation (for example, more than 800 meters) with the target task site, the system refuses to sign-in and can not continue to complete the work;
s5, reporting task data; and field personnel can report task result data in time according to task requirements, and simultaneously record GPS positioning and actual position deviation, so that the authenticity of the task data can be conveniently controlled and tracked. The task content supports configurability, the actual operation steps are detailed, and the actual requirements of a field service scene are fully reflected;
signing off, namely after completing all tasks, the field service personnel timely carry out GPS positioning signing off and finish the complete one-day task; if the work execution on the same day is incomplete, the system cannot normally sign off.
And S6, regularly accounting the tasks of the field service personnel, settling the fees according to the pricing of the tasks, and then paying the bank card account number of the field service personnel.
After the on-site service personnel complete the task, the system background periodically performs task verification and expense settlement, and pays through the registered and authenticated bank card account of the user, so that the purposes of getting from the task, completing task execution and paying the task expense are realized, and the identity of the personnel in the whole link is true and unified.
Those not described in detail in this specification are well within the skill of the art. Although the present invention has been described in detail with reference to the foregoing embodiments, it will be apparent to those skilled in the art that modifications may be made to the embodiments described in the foregoing embodiments, or equivalents may be substituted for some of the features thereof, and any modifications, equivalents, improvements and the like, which fall within the spirit and principle of the present invention, should be included in the scope of the present invention.

Claims (6)

1. A system for authenticating a check-in by a field service representative, said system comprising: the system comprises a user registration system (1), a user identity verification system (2), a work square task receiving system (3), a task execution verification system (4), a task execution completion reporting system (5) and a task auditing and settling system (6), wherein the user registration system (1), the user identity verification system (2), the work square task receiving system (3), the task execution verification system (4), the task execution completion reporting system (5) and the task auditing and settling system (6) are sequentially connected.
2. The system for a service check-in of a field service personnel of claim 1, wherein the user registration system (1) is a WeChat applet or a cell phone app.
3. A service field personnel verification check-in system according to claim 1, wherein said user authentication system (2) comprises an identification card information authentication interface and a living body face brushing and body checking interface through related departments.
4. The system for the field service personnel to verify and sign in is characterized in that the workplace task getting system (3) comprises an online task system and an offline field task system, the online task system is used for issuing task information to the field service personnel, the field service personnel selects an application order through a mobile phone app and then obtains a task after auditing;
the off-line on-site task system comprises a task display screen, wherein the task display screen acquires a work task to be distributed, determines the task as a parent task, divides the parent task into a plurality of sub-tasks according to classification, and displays the plurality of sub-tasks on the plurality of sub-tasks for service personnel to select; a respective remuneration commission is displayed on each subtask.
5. The system for verifying and signing a live attendant according to claim 1, wherein the task execution verification system (4) comprises a controller (a), a wireless module (b), a fingerprint identification system (c), a photo and video identification system (d), a GPS positioning module (e) and an upper computer (f), the controller (a) is respectively connected with the wireless module (b), the fingerprint identification system (c), the photo and video identification system (d) and the GPS positioning module (e), and the upper computer (f) is connected with the controller (a).
6. The method for the field service personnel verification check-in system based on the claim 1 comprises the following steps: step 1, registering service personnel through a user registration system (1), wherein information required to be provided during user registration comprises names, mobile phone numbers, identity cards, personal self-photographs, bank card accounts, information of provinces, cities and counties, addresses and the like;
step 2: the authenticity and consistency of the user, the identity card, the bank card and the personal self-photographing are verified through a user identity verification system (2) of an identity card information authentication interface and a living body face-brushing and body-checking interface of relevant departments;
and 3, step 3: the field service personnel select the application task post through the work square task getting system (3), and the specific method is that the field service personnel select the proper work task through the subtask and the corresponding payment commission displayed on the task display screen in the work square task getting system (3) and select the application task post;
and 4, step 4: when the field service personnel carries out the execution task on the field, the task execution verification system (4) carries out the sign-in identification task through the fingerprint identification system (c) and the photo and video identification system (d), and the GPS positioning module (e) transmits the actual working place position to the upper computer (f);
step 5, after the task execution is finished, the on-site service personnel performs sign-off identification tasks through a fingerprint identification system (c) and a photo and video identification system (d) of the task execution verification system (4), and the task execution completion reporting system (5) performs reporting and sign-off link control to verify the authenticity of the personnel actually executing the tasks and the integrity of the tasks;
and 6, the task auditing and settlement system (6) performs periodic accounting on the tasks of the field service personnel, and pays the bank card account number of the field service personnel after performing expense settlement according to task pricing.
CN202111113449.5A 2021-09-23 2021-09-23 System and method for verifying and signing in by field service personnel Pending CN114792183A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202111113449.5A CN114792183A (en) 2021-09-23 2021-09-23 System and method for verifying and signing in by field service personnel

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202111113449.5A CN114792183A (en) 2021-09-23 2021-09-23 System and method for verifying and signing in by field service personnel

Publications (1)

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CN114792183A true CN114792183A (en) 2022-07-26

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