CN108520477A - A kind of community management method and system based on wechat public service platform - Google Patents
A kind of community management method and system based on wechat public service platform Download PDFInfo
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Abstract
The present invention provides a kind of community management method and system based on wechat public service platform, register community's wechat public service platform by residents' committee in community, provide channel and carry out registration login for community resident；Residents' committee in community is made an announcement bulletin by community's wechat public service platform；Community resident carries out life payment, transmitting-receiving express delivery, resource-sharing and opinion by community's wechat public service platform and complains.The present invention is simple to operate, vdiverse in function, can enhance the contact between residents' committee in community and community resident, effectively improve the work efficiency of residents' committee in community, while keeping the life of community resident more convenient and convenient.
Description
Technical field
The invention belongs to computer softwares and application of net field, more particularly to a kind of wechat public service that is based on to put down
The community management method and system of platform.
Background technology
Since the whole nation in 2000 starts the construction of extensive propulsion community in urban areas neighbourhood committee, China community in urban areas neighbourhood committee
Construction has been achieved with great successes, and residents' committee in community becomes more and more important in city management, and residents' committee in community is undertaken
Affairs it is also more and more heavier, problems also emerge therewith present on the management of residents' committee in community, and are increasingly becoming
Influence one of the critical issue of residents' committee in community construct effects of biology.
Traditional residents' committee in community management relies on community resident to go to substantially, and residents' committee in community receives service or community occupies
The problem of committee meeting staff visits provides service for community resident, and efficiency is very low, and existence information is issued and received not in time.For
It solves the above problems, some communities neighbourhood committee introduces residents' committee in community management system to assist to increase work efficiency, but existing
Residents' committee in community management system general utility functions are single, and soluble problem and the affairs handled are seldom, inefficiency, and operation is numerous
It is trivial, and be easy error, the efficiency of management of residents' committee in community can not be effectively improved and improve the convenience of community resident's life
Property.
Invention content
In order to solve the above technical problem, the present invention provides a kind of community management sides based on wechat public service platform
Method, including：
S1. residents' committee in community registers community's wechat public service platform, provides channel and carries out registration login for community resident；
Installation can carry out the home services device of information exchange with community's wechat public service platform in each man of resident family of community, described
Display screen, Fingerprint Identification Unit, voice prompting and ACK button are provided on home services device；Being installed in residents' committee in community can
The community service device of information exchange is carried out with community's wechat public service platform, the community service device includes that scanning is set
Standby, display and speech ciphering equipment；
S2. community resident carries out user's registration, and carries related certificate and residents' committee in community is gone to carry out registration audit, becomes
The user bound of community's wechat public service platform；
S3. residents' committee in community is made an announcement bulletin by community's wechat public service platform；User bound is micro- by community
Letter public service platform carries out life payment, transmitting-receiving express delivery, resource-sharing and opinion and complains；
S4. after wechat public service platform in community's receives the information that residents' committee in community and user bound are sent, to information into
The corresponding processing of row or forwarding.
Further, user bound live paying the fees and specifically include by community's wechat public service platform：Binding is used
Family first logs into community's wechat public service platform account binding payment bank card；Billing unit is detailed by expense by Cloud Server
It is singly sent to community's wechat public service platform, expense is singly sent in user bound man by community's wechat public service platform in detail
On the home services device of installation, the display screen display charge of home services device is detailed to be verified for user bound；User bound
Verify errorless rear confirmation payment.
Further, user bound confirms that the mode of payment includes：
User bound carries out fingerprint typing first on Fingerprint Identification Unit；When carrying out the confirmation of life payment, binding
User presses fingerprint on Fingerprint Identification Unit, and Fingerprint Identification Unit carries out the identification and comparison of fingerprint；If comparison result is consistent, refer to
Line identifier, which is sent, confirms that instruction gives community's wechat public service platform, community's wechat public service platform to will confirm that instruction passes through
Cloud Server is sent to billing unit, after billing unit receives confirmation instruction, the payment bank card bound in advance to user bound
It deducts fees；Result of deducting fees is shown on a display screen；
Alternatively,
User bound scans the Quick Response Code in the detailed content of charge on display screen by wechat and confirms to be identified, and will
Confirm that instruction is sent to community's wechat public service platform, community's wechat public service platform will confirm that instruction passes through Cloud Server
It is sent to billing unit, after billing unit receives confirmation instruction, the wechat account scanned the two-dimensional code by user bound is detained
Take；Result of deducting fees is sent to the wechat of user bound.
Further, user bound by community's wechat public service platform carry out transmitting-receiving express delivery specifically include：Send part person
Residents' committee in community is first gone to when sending part, the Quick Response Code or bar code of express delivery list, scanning device identification are scanned using scanning device
Building unit number and room number information corresponding to express delivery addressee are simultaneously sent to community's wechat public service platform, and community is micro-
Believe the voice prompting of home services device of the public service platform simultaneously to express delivery addressee in other send voice prompt and
Prompt message is sent to the wechat of express delivery addressee；If in the given time express delivery addressee in other someone press ACK button
Or express delivery addressee clicks selection " send with charge free and get home " by wechat, then the display of residents' committee in community and speech ciphering equipment can be shown
The word of " someone in family please send express delivery with charge free " and voice prompt, courier again send express delivery to family with charge free；If in the given time
Express delivery addressee clicks selection " storage residents' committee in community is asked for " by wechat, then the display and speech ciphering equipment of residents' committee in community
Word and the voice prompt that can show " storage residents' committee in community is asked for ", send part person that residents' committee in community is placed in express delivery；If
In predetermined time express delivery addressee in other nobody press ACK button, and express delivery addressee also selects to send not over wechat
Send mode, then the display of residents' committee in community and speech ciphering equipment can show " nobody, asks send express delivery with charge free next time in family " word and
Voice prompt, courier's replacement are sent the time with charge free and are sent with charge free again.
Further, it includes hiring out empty lots that user bound carries out resource-sharing by community's wechat public service platform
Parking stall, the exchange and transfer selling old and useless article, carry out idle article；
Wherein, the concrete operation method of user bound taxi empty lots parking stall is：
The relevant information of the parking stall of required taxi is published to community's wechat public service by wechat and put down by user bound
On platform, the tenant for the position that needs to hire a car selects suitable parking stall, and pay to community's wechat public service platform it is a certain proportion of fixed
Parking stall can be used in gold；After parking stall is hired out, tenant pays remaining cost to community's wechat public service platform；Community's wechat
Deposit and remaining cost are integrally paid the user bound for hiring out parking stall by public service platform.
Further, user bound sells old and useless article and carries out the concrete operations side of the exchange and transfer of idle article
Method is：Old and useless article or idle article are taken pictures and are described with information by user bound, and it is public to be published to community's wechat by wechat
On many service platforms；The browsable access of the salvage station of community resident or cooperation, if purchase or displacement intentionally, can pass through wechat
It is exchanged, arranges the when and where sold；If both sides reach purchase or displacement agreement, show " reservation is completed "；It sells
Or after replacing successfully, then show " transaction is completed "；Both sides can evaluate mutually, and evaluation information all with can check per family.
Further, user bound is specifically included by the progress opinion complaint of community's wechat public service platform：Binding is used
Family compilation opinion complaint content in wechat is sent to community's wechat public service platform；Community's wechat public service platform will
Opinion calling information is sent on the account executive of community's wechat public service platform of the terminal of residents' committee in community, and community occupies committee
After personnel good at managing receive opinion complaint, corresponding measure is replied or taken.
Further, the method further includes：The community service device further includes urgent early warning button；Residents' committee in community
Administrative staff click urgent early warning button and send urgent pre-warning signal to community's wechat public service platform；The community wechat public takes
Business platform receives the voice on the home services device installed into each resident family by Cloud Server after urgent pre-warning signal
Prompt machine sends out the phonetic order of urgent early warning.
Further, after residents' committee in community personnel click urgent early warning button, speech ciphering equipment can be reported confirms prompt twice,
Only after clicking urgent early warning button after reporting twice and confirming, it can just be sent to community's wechat public service platform urgent pre-
Alert signal.
The present invention also provides a kind of community management systems based on wechat public service platform, including the community wechat public to take
Business platform and the home services device and community service device communicated to connect with community's wechat public service platform；
The home services device is mounted in man of resident family of community, is provided with display screen, Fingerprint Identification Unit, voice prompting
And ACK button：
The community service device is mounted on residents' committee in community, including scanning device, display, speech ciphering equipment and urgent pre-
Alert button；
Community's wechat public service platform is connect with client terminal and Cloud Server respectively, including：
Management module：Community's wechat public service platform is managed and daily dimension for residents' committee in community administrative staff
Shield；
Line module：User's registration is carried out for community resident and user information is managed；
Communication module：For community's wechat public service platform and client terminal, Cloud Server, home services device, society
Information exchange between area's service unit；
Life payment module：Life payment is carried out for user bound；
Express delivery transceiver module：Express delivery is received and dispatched for user bound；
Resource-sharing module：Resource-sharing information is issued for user bound and carries out the communication gap about shared resource
It is logical；
Opinion complains module：Opinion complaint is carried out for user bound；
Notice bulletin module：It makes an announcement bulletin for residents' committee in community administrative staff；
Urgent warning module：Urgent early warning is issued for residents' committee in community administrative staff.
Compared with prior art, the beneficial effects of the present invention are：
Community management method and system provided by the invention based on wechat public service platform are simple to operate, function
It is various, the contact between residents' committee in community and community resident can be enhanced, the work efficiency of residents' committee in community is effectively improved, make simultaneously
The life of community resident is more convenient and convenient.
Description of the drawings
Fig. 1 is the structural schematic diagram of the community management system based on wechat public service platform of the present invention.
Specific implementation mode
The present invention provides a kind of community management method based on wechat public service platform, including：
S1. residents' committee in community registers community's wechat public service platform and administrative login password is arranged, and provides channel for society
Area resident carries out registration login；Preferably to provide service for community resident, installation can be with community in each man of resident family of community
Wechat public service platform carries out the home services device of information exchange, display screen is provided on home services device, fingerprint is known
Other device, voice prompting and ACK button；Residents' committee in community installation can be with community's wechat public service platform into row information
Interactive community service device, community service device include scanning device, display, speech ciphering equipment and urgent early warning button；
S2. community resident carries out user's registration, is serviced for ease of management and preferably, community resident can be required to exist
It is unified when carrying out user's registration to be used as user's name according to the format in " building number+unit number+room number ", and user is voluntarily set
Login password；Community resident completes after registration, it is also necessary to go to community to occupy with corresponding certificate according to the difference of inhabitation type
Committee can carry out registration audit, wherein self-housing user carries property ownership certificate and carries out registration audit, and rental estates carry identity card and rent a house
Contract carries out registration audit；Residents' committee in community staff logs in community's wechat public service platform and believes the registration of community resident
Breath carries out registration audit with reference to corresponding certificate, and the community resident after registration is audited successfully can be flat as community's wechat public service
The user bound of platform；The real effectiveness that community resident's identity is advantageously ensured that by registering the step of auditing, facilitates community to occupy
Exchange and residents' committee in community between the people are fed back in time after carrying out verification rectification to community resident's comments；
S3. residents' committee in community is made an announcement the notification informations such as bulletin, urgent early warning by community's wechat public service platform；
User bound logs in community's wechat public service platform and carries out life payment, transmitting-receiving express delivery, resource-sharing, opinion complaint etc.；
S4. after wechat public service platform in community's receives the information that residents' committee in community and user bound are sent, to information into
The corresponding processing of row or forwarding.
The community management method based on wechat public service platform provided through the invention, by user's registration and registration
The community resident login community wechat public service platform of audit can be carried out life payment, transmitting-receiving express delivery, resource-sharing, meaning
See complaint etc., residents' committee in community can also login community wechat public service platform make an announcement the notices such as bulletin, urgent early warning
Information specifically includes：
(1) user bound, which logs in community's wechat public service platform, can carry out life payment, life payment include water rate,
The electricity charge, heating expense, combustion gas expense and property fees are paid, including periodical project and aperiodicity project two kinds of charge classification sides
Formula；Community's wechat public service platform preserves its payment information after user bound payment, and passes through community resident's essential information
Table, community resident's month bill, water rate, the electricity charge, heating expense, combustion gas expense and property fees pay detailed list and water rate, the electricity charge, heating
Take, the arrearage of combustion gas expense and property fees it is single in detail, carry out data analysis and classification marker simultaneously carried out to community resident according to analysis result,
Wherein, the community resident for paying expense on time is labeled as " high-quality resident ", the community resident for being in arrears with 1-3 payment is labeled as
" ordinarily resident " will be in arrears with the community resident that 4 times or more are paid the fees and be labeled as " malicious owing fee resident "；The data point of life payment
Analysis result can assist local communal facility department to establish fee payment early warning system, find the community with malicious owing fee tendency as early as possible
Resident, and the investigation to malicious owing fee behavior is carried out to malicious owing fee resident, reasons are found out, arrearage fund is pressed for payment of.
User bound first logs into community's wechat public service platform account binding payment bank card；Billing unit passes through cloud
Expense is singly sent to community's wechat public service platform by server in detail, and community's wechat public service platform send the detailed single-shot of expense
To the home services device installed in user bound man, the display screen display charge detail of home services device is for user bound
It verifies；After user bound verification is errorless, payment can be confirmed.
User bound carries out the confirmation of life payment mainly by following two modes：
Mode 1：User bound is paid by home services device to carry out the confirmation of life payment；It is filled by home services
Fingerprint typing, Fingerprint Identification Unit must first be carried out on the Fingerprint Identification Unit of family's service unit by setting the user bound confirmed
The fingerprint of the user bound of acquisition is stored；When carrying out the confirmation of life payment, user bound is in Fingerprint Identification Unit
Upper pressing fingerprint, Fingerprint Identification Unit carry out the identification of fingerprint, and are compared with the fingerprint of the user bound stored before；If than
Consistent to result, then Fingerprint Identification Unit, which is sent, confirms that instruction gives community's wechat public service platform, community's wechat public service flat
Platform will confirm that instruction is sent to billing unit by Cloud Server, advance to user bound after billing unit receives confirmation instruction
The payment bank card of binding is deducted fees；After deducting fees successfully, the display screen of home services device can show carrying for " paying the fees successfully "
Show；If because Sorry, your ticket has not enough value or other reasons cause to deduct fees unsuccessfully, display screen can show the prompt of " payment failure "；If comparison result
Inconsistent, then Fingerprint Identification Unit sends fingerprint authentication failure information and gives community's wechat public service platform, community wechat public clothes
Business platform instructs after receiving fingerprint authentication failure information to the prompting of display screen transmission fingerprint authentication failure, and display screen can be shown
The prompt of " fingerprint authentication failure " reminds user bound to re-start fingerprint authentication.
Mode 2：User bound scans the Quick Response Code in the detailed content of charge on display screen to be identified really by wechat
Recognize, and will confirm that instruction is sent to community's wechat public service platform, community's wechat public service platform will confirm that instruction passes through
Cloud Server is sent to billing unit, after billing unit receives confirmation instruction, the wechat account that is scanned the two-dimensional code by user bound
It number deducts fees；After deducting fees successfully, the wechat of user bound can receive the information of " paying the fees successfully "；If because Sorry, your ticket has not enough value or it
His reason causes to deduct fees unsuccessfully, and the wechat of user bound can then receive the information of " payment failure ".
Community resident can be realized by community's wechat public service platform carries out various life payments at home, without arriving
Each paying entity is lined up to pay, and is gone out the time to greatly reduce community resident, is improved work efficiency；In addition, each
Clerical worker can also be simplified by taking over the unit of expense, be increased work efficiency.
(2) user bound, which logs in community's wechat public service platform, can carry out express delivery transmitting-receiving.When part person being sent to send part first
Residents' committee in community is gone to, the Quick Response Code or bar code of express delivery list are scanned using the scanning device of residents' committee in community setting, scanning is set
The standby building unit number identified corresponding to express delivery addressee and room number information are simultaneously sent to community's wechat public service platform,
The voice prompting of the home services device to express delivery addressee in other sends voice and carries community's wechat public service platform simultaneously
Show and sends prompt message to the wechat of express delivery addressee；If in the given time express delivery addressee in other someone press really
Recognize button or express delivery addressee and selection " send with charge free and get home " is clicked by wechat, then the display and speech ciphering equipment of residents' committee in community
It can show that word and the voice prompt of " someone, please send express delivery with charge free in family ", courier can send express delivery with charge free to family；If predetermined
Express delivery addressee clicks selection " storage residents' committee in community is asked for " by wechat in time, then the display and language of residents' committee in community
Sound equipment can show word and the voice prompt of " storage residents' committee in community is asked for ", send part person that express delivery is placed residents' committee in community simultaneously
" neighbourhood committee signs for " is marked on express delivery list receipt；If in the given time express delivery addressee in other nobody press confirmation by
Button, and express delivery addressee also sends mode with charge free not over wechat selection, then the display of residents' committee in community and speech ciphering equipment meeting
Show that word and the voice prompt of " nobody, asks send express delivery with charge free next time in family ", courier's replacement are sent the time with charge free and sent with charge free again.
User bound carries out transmitting-receiving express delivery by community's wechat public service platform can grasp the transmitting-receiving shape of express delivery at any time
State, and mode is suitably sent with charge free according to selection the case where itself；Courier is sent with charge free by community's wechat public service platform simultaneously
Express delivery can effectively improve the efficiency that express delivery is sent with charge free.
(3) user bound, which logs in community's wechat public service platform, can carry out publication resource-sharing information, including hire out
The parking stalls of empty lots, publication old and useless article sell information and visit recycling, the friendship for the article that leave unused for salvage station personnel
It changes and transfers.
Wherein, the concrete operation method of user bound taxi empty lots parking stall is：
User bound is micro- by the parking stall position of required taxi, size message, time segment information, cost information collation pass
Letter is published on community's wechat public service platform, and the tenant for the position that needs to hire a car can select to close in the parking stall rental information of publication
Suitable parking stall, and pay a certain proportion of deposit to community's wechat public service platform and can be used parking stall, deposit micro- by community
Letter public service platform is deposited in generation as third party；After parking stall is hired out, tenant pays to community's wechat public service platform again
Remaining cost；Deposit and remaining cost are integrally paid the user bound for hiring out parking stall by community's wechat public service platform.
User bound sells old and useless article and carries out the concrete operation method of exchange and the transfer of idle article：
User bound by family old and useless article or idle article take pictures and information describe, then issued by wechat
Onto community's wechat public service platform；The salvage station of community resident or cooperation can be on community's wechat public service platform
Browsing is consulted, if purchase or displacement intentionally, can be exchanged by wechat, arrange the when and where sold；If both sides reach
Purchase or displacement agreement, then show " reservation is completed "；After selling or replacing successfully, then show " transaction is completed "；Both sides can be mutual
It mutually evaluates, evaluation information all with can check per family.
Slack resources are shared by community's wechat public service platform, waste can be reduced, life can also be made more high
It is convenient to imitate.
(4) user bound can carry out opinion complaint by community's wechat public service platform.User bound is in wechat
Compilation opinion complaint content is sent to community's wechat public service platform；Community's wechat public service platform is by the opinion letter of complaint
Breath is sent on the account executive of community's wechat public service platform of the terminal of residents' committee in community, and the terminal of residents' committee in community can
Think that the computer or mobile terminal that residents' committee in community administrative staff use, residents' committee in community administrative staff receive opinion complaint
Afterwards, replied or taken corresponding measure.
Opinion complainant carries out marking according to the answer of residents' committee in community administrative staff or the satisfaction to take measures and comments
Valence；Marking evaluation includes " satisfaction ", " qualification " and " dissatisfied " three；Marking evaluation result is included in residents' committee in community administrator
The December bonus of member calculates in audit；
The opinion complaint that user bound carries out includes public opinion and individual opinion；Wherein, public opinion is complete for community
Body resident and residents' committee in community administrative staff check；Individual opinion is only looked into for opinion complainant and residents' committee in community administrative staff
It sees.
By community's wechat public service platform carry out opinion complain further community resident and residents' committee in community exchange away from
From conducive to the treatment effeciency and community resident for improving community's affairs to the satisfaction of residents' committee in community service.
(5) residents' committee in community administrative staff log in community's wechat public service platform and can make an announcement bulletin, and community is micro-
Notice bulletin is transmitted to user bound by letter public service platform, facilitates community resident that can conveniently receive community by wechat
Notice bulletin, understand community's relevant policies affairs, not only improve community resident understand in real time this community documentary whip bulletin
With the information such as relevant policies of the press system, and the working efficiency of residents' committee in community can be improved.
(6) residents' committee in community administrative staff, which log in community's wechat public service platform, can issue urgent early warning.Community occupies
The personnel good at managing that entrust click urgent early warning button and send urgent pre-warning signal to community's wechat public service platform；To prevent from accidentally grasping
Make publication error notification, speech ciphering equipment can report twice " whether you determine after residents' committee in community personnel click urgent early warning button
Notify community resident to withdraw rapidly " prompt, being clicked after only reporting twice just can be to community after urgent early warning button confirms
Wechat public service platform sends urgent pre-warning signal, and community's wechat public service platform passes through after receiving urgent pre-warning signal
The voice prompting on home services device that Cloud Server is installed into each resident family sends out repeatedly broadcasting, and " major hidden danger is asked
Withdraw rapidly " phonetic order, it is ensured that community resident receives urgent early warning, is withdrawn in time from danger zone, protection community occupy
The life security of the people, while causing unnecessary fear prevented also from maloperation.
In the present invention, the data of community resident's acquisition community's wechat public service platform include the following steps：
1) network address of community's wechat public service platform is obtained by task allocation schedule mechanism；
2) pass through mobile phone mobile terminal platform, user's operation wechat client, into community's wechat public service platform account
Profile interface inputs account data information；
3) history message interface being entered by community wechat public service platform interface, clicks forwarding, selection is sent to friend,
Arbitrary good friend is randomly choosed, interface is forwarded into confirming；Also it can extract history message page address；
4) pass through browser testing component opening steps 3) the history message page address of extraction, it is obtained after load corresponding
Page messages data；
5) above-mentioned history message page address and corresponding Page messages data are subjected to analysis and hyperlink request splices, obtained
Take all history messages of wechat public service platform account.
The present invention also provides a kind of community management systems based on wechat public service platform, as shown in Figure 1, including community
Wechat public service platform and the home services device communicated to connect with community's wechat public service platform and community service fill
It sets；
Home services device be mounted on resident family of community family in, be provided with display screen, Fingerprint Identification Unit, voice prompting and
ACK button：
Community service device is mounted on residents' committee in community, including scanning device, display, speech ciphering equipment and urgent early warning are pressed
Button；
Community's wechat public service platform is connect with client terminal and Cloud Server respectively, including：
Management module：Community's wechat public service platform is managed and daily dimension for residents' committee in community administrative staff
Shield；
Line module：User's registration is carried out for community resident and user information is managed；
Communication module：For community's wechat public service platform and client terminal, Cloud Server, home services device, society
Information exchange between area's service unit；
Life payment module：Life payment is carried out for user bound；
Express delivery transceiver module：Express delivery is received and dispatched for user bound；
Resource-sharing module：Resource-sharing information is issued for user bound and carries out the communication gap about shared resource
It is logical；
Opinion complains module：Opinion complaint is carried out for user bound；
Notice bulletin module：It makes an announcement bulletin for residents' committee in community administrative staff；
Urgent warning module：Urgent early warning is issued for residents' committee in community administrative staff.
Finally it should be noted that the above examples are only used to illustrate the technical scheme of the present invention and are not limiting, although reference
Preferred embodiment describes the invention in detail, it will be understood by those of ordinary skill in the art that, it can be to the present invention's
Technical solution is modified or replaced equivalently, and without departing from the spirit of the technical scheme of the invention and range, should all be covered
In scope of the presently claimed invention.
Claims (10)
1. a kind of community management method based on wechat public service platform, which is characterized in that the method includes：
1. residents' committee in community of S registers community's wechat public service platform, provides channel and carries out registration login for community resident；
Installation can carry out the home services device of information exchange, the family with community's wechat public service platform in each man of resident family of community
Display screen, Fingerprint Identification Unit, voice prompting and ACK button are provided on the service unit of front yard；Residents' committee in community installation can be with
Community wechat public service platform carries out the community service device of information exchange, the community service device include scanning device,
Display and speech ciphering equipment；
S2. community resident carries out user's registration, and carries related certificate and residents' committee in community is gone to carry out registration audit, becomes community
The user bound of wechat public service platform；
S3. residents' committee in community is made an announcement bulletin by community's wechat public service platform；User bound passes through community's wechat public affairs
Many service platforms carry out life payment, transmitting-receiving express delivery, resource-sharing and opinion and complain；
S4. after wechat public service platform in community's receives the information that residents' committee in community and user bound are sent, phase is carried out to information
The processing or forwarding answered.
2. community management method according to claim 1, which is characterized in that user bound passes through community's wechat public service
Platform carries out life payment and specifically includes：User bound first logs into wechat public service platform account binding payment bank of community
Card；Expense is singly sent to community's wechat public service platform, community's wechat public service by billing unit in detail by Cloud Server
Expense is singly sent on the home services device installed in user bound man by platform in detail, and the display screen of home services device is shown
Charge is detailed to be verified for user bound；User bound verifies errorless rear confirmation payment.
3. community management method according to claim 2, which is characterized in that user bound confirms that the mode of payment includes：
User bound carries out fingerprint typing first on Fingerprint Identification Unit；When carrying out the confirmation of life payment, user bound
Fingerprint is pressed on Fingerprint Identification Unit, Fingerprint Identification Unit carries out the identification and comparison of fingerprint；If comparison result is consistent, fingerprint is known
Other device, which is sent, confirms that instruction gives community's wechat public service platform, community's wechat public service platform to will confirm that instruction is taken by cloud
Business device is sent to billing unit, and after billing unit receives confirmation instruction, the payment bank card bound in advance to user bound carries out
It deducts fees；Result of deducting fees is shown on a display screen；
Alternatively,
User bound scans the Quick Response Code in the detailed content of charge on display screen by wechat and confirms to be identified, and will confirm that
Instruction is sent to community's wechat public service platform, and community's wechat public service platform will confirm that instruction is sent by Cloud Server
To billing unit, after billing unit receives confirmation instruction, the wechat account scanned the two-dimensional code by user bound is deducted fees；Button
Expense result is sent to the wechat of user bound.
4. community management method according to claim 1, which is characterized in that user bound passes through community's wechat public service
Platform carries out transmitting-receiving express delivery and specifically includes：Residents' committee in community is first gone to when part person being sent to send part, and express delivery is scanned using scanning device
Single Quick Response Code or bar code, scanning device identify that building unit number corresponding to express delivery addressee and room number information are concurrent
Give community's wechat public service platform, community's wechat public service platform home services dress to express delivery addressee in other simultaneously
The voice prompting set sends voice prompt and sends prompt message to the wechat of express delivery addressee；If in the given time
Express delivery addressee in other someone press ACK button or express delivery addressee selection " send with charge free and get home " clicked by wechat, then community
The display and speech ciphering equipment of neighbourhood committee can show word and the voice prompt of " someone, please send express delivery with charge free in family ", and courier is again
Express delivery is sent with charge free to family；If express delivery addressee clicks selection by wechat and " stores residents' committee in community certainly in the given time
Take ", then the display of residents' committee in community and speech ciphering equipment can show word and the voice prompt of " storage residents' committee in community is asked for ",
Send part person that residents' committee in community is placed in express delivery；If in the given time express delivery addressee in other nobody press ACK button,
And express delivery addressee also sends mode with charge free not over wechat selection, then and the display of residents' committee in community and speech ciphering equipment can be shown
The word of " nobody, asks send express delivery with charge free next time in family " and voice prompt, courier's replacement are sent the time with charge free and are sent with charge free again.
5. community management method according to claim 1, which is characterized in that user bound passes through community's wechat public service
It includes the parking stall for hiring out empty lots, sale old and useless article, the exchange and transfer for carrying out idle article that platform, which carries out resource-sharing,；
Wherein, the concrete operation method of user bound taxi empty lots parking stall is：
The relevant information of the parking stall of required taxi is published to by wechat on community's wechat public service platform by user bound,
The tenant of position of needing to hire a car selects suitable parking stall, and pays a certain proportion of deposit to community's wechat public service platform
Use parking stall；After parking stall is hired out, tenant pays remaining cost to community's wechat public service platform；The community wechat public takes
Deposit and remaining cost are integrally paid the user bound for hiring out parking stall by business platform.
6. community management method according to claim 5, which is characterized in that user bound sells old and useless article and progress
The concrete operation method of exchange and the transfer of idle article is：Old and useless article or idle article are taken pictures and are believed by user bound
Breath description, is published to by wechat on community's wechat public service platform；The salvage station of community resident or cooperation is browsable
It consults, if purchase or displacement intentionally, can be exchanged by wechat, arrange the when and where sold；If both sides reach purchase
Or displacement agreement, then it shows " reservation is completed "；After selling or replacing successfully, then show " transaction is completed "；Both sides can comment mutually
Valence, evaluation information all with can check per family.
7. community management method according to claim 1, which is characterized in that user bound passes through community's wechat public service
Platform carries out opinion complaint and specifically includes：User bound compilation opinion complaint content in wechat is sent to the community wechat public
Service platform；Community's wechat that opinion calling information is sent to the terminal of residents' committee in community by community's wechat public service platform is public
On the account executive of many service platforms, after residents' committee in community administrative staff receive opinion complaint, is replied or taken and is opposite
The measure answered.
8. community management method according to claim 1, which is characterized in that the method further includes：The community service
Device further includes urgent early warning button；It is flat to community's wechat public service that residents' committee in community administrative staff click urgent early warning button
Platform sends urgent pre-warning signal；Community wechat public service platform receives after urgent pre-warning signal through Cloud Server to each resident
The voice prompting on home services device installed in family sends out the phonetic order of urgent early warning.
9. community management method according to claim 8, which is characterized in that residents' committee in community personnel click urgent early warning and press
After button, speech ciphering equipment can be reported confirms prompt twice, only after clicking urgent early warning button after reporting twice and confirming, just meeting
Urgent pre-warning signal is sent to community's wechat public service platform.
10. a kind of community management system based on wechat public service platform, which is characterized in that the system comprises community's wechats
Public service platform and the home services device communicated to connect with community's wechat public service platform and community service fill
It sets；
The home services device be mounted on resident family of community family in, be provided with display screen, Fingerprint Identification Unit, voice prompting and
ACK button：
The community service device is mounted on residents' committee in community, including scanning device, display, speech ciphering equipment and urgent early warning are pressed
Button；
Community's wechat public service platform is connect with client terminal and Cloud Server respectively, including：
Management module：Community's wechat public service platform is managed for residents' committee in community administrative staff and daily maintenance；
Line module：User's registration is carried out for community resident and user information is managed；
Communication module：It is taken for community's wechat public service platform and client terminal, Cloud Server, home services device, community
Information exchange between business device；
Life payment module：Life payment is carried out for user bound；
Express delivery transceiver module：Express delivery is received and dispatched for user bound；
Resource-sharing module：Resource-sharing information is issued for user bound and carries out the communication about shared resource；
Opinion complains module：Opinion complaint is carried out for user bound；
Notice bulletin module：It makes an announcement bulletin for residents' committee in community administrative staff；
Urgent warning module：Urgent early warning is issued for residents' committee in community administrative staff.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201810317373.XA CN108520477A (en) | 2018-04-10 | 2018-04-10 | A kind of community management method and system based on wechat public service platform |
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| CN201810317373.XA CN108520477A (en) | 2018-04-10 | 2018-04-10 | A kind of community management method and system based on wechat public service platform |
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| CN108520477A true CN108520477A (en) | 2018-09-11 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201810317373.XA Pending CN108520477A (en) | 2018-04-10 | 2018-04-10 | A kind of community management method and system based on wechat public service platform |
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| CN111652391A (en) * | 2020-05-29 | 2020-09-11 | 上海电机学院 | Property management system based on WeChat applet |
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