CN113051908B - Psychological consultation information service system for universities - Google Patents
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Abstract
The utility model provides a psychological consultation information service system of colleges and universities, includes server, information interaction platform, student's end and consultant end, the information interaction platform is connected with server, student's end and consultant end respectively, the information interaction platform includes: the system comprises a reservation module, a crisis screening module, a consultant matching module, a consultant self-selection module and a consultation request sending module. The invention provides a psychological consultation information service system for universities, which improves the efficiency and simplifies the flow.
Description
Technical Field
The invention relates to a psychological consultation information service system for universities.
Background
Psychological consultation is a process for providing psychological assistance to a seeker who has problems in psychological adaptation and seeks to solve the problems by using a psychological method by professionals. The recourse person gives a complaint to the consultant through the communication media such as language and characters, so as to seek the conditions and countermeasures for getting rid of the dilemma and solving the problem. Psychological consultation is a process in which a person-to-person relationship is established, and the method includes mental analysis and psychodynamics, and includes various psychological therapies such as cognitive behavioral therapy, anthropogenic therapy, system thought and home therapy.
The psychological counseling service is as the name implies, which is used as the medium for the information interaction between the recommenders and the counselor and provides services such as reservation, time cost of negotiation, consultation of the counselor, etc. The psychological counseling service is in the forms of telephone counseling, mail counseling, off-line counseling of medical institutions such as hospitals and the like.
The existing psychological consultation service is mainly implemented in an off-line mode, and has a series of problems of low efficiency, complex flow, misinformation of a seeker and a consultant and the like, so that the psychological consultation service cannot be well adapted to the increasingly huge social demands, and needs to be improved.
Disclosure of Invention
In order to overcome the defects of the prior art, the invention provides a psychological consultation information service system for universities, which improves the efficiency and simplifies the flow.
The technical scheme adopted for solving the technical problems is as follows:
The utility model provides a psychological consultation information service system of colleges and universities, includes server, information interaction platform, student's end and consultant end, the information interaction platform is connected with server, student's end and consultant end respectively, the information interaction platform includes:
The reservation module is used for providing a request for sending psychological consultation reservation to the information interaction platform by the student user, reading and confirming visitor's fibrous knowledge and informed consent provided by the module, and filling in a form provided by the module for describing recent physiological and psychological symptoms of the student user, thereby acquiring the reservation time period of the student user initiating the request and the contents in the filled-in symptom form as target state information of the user;
The crisis screening module is used for acquiring target state information sent by the student user to the college psychological consultation information interaction platform, acquiring a content tag associated with the target state information, carrying out emotion analysis on the student user, and judging the psychological crisis state of the student user; when the psychological crisis degree of the student user reaches a critical value of the crisis psychological state, the student user is marked as a crisis individual case, and the college psychological consultation information interaction platform sends all information of the user to the manager client side for recording.
The consultant matching module is used for acquiring the characteristic tag associated with the target information through a text analysis algorithm in the psychological consultation information interaction platform of the university, searching information of at least one consultant user matched with the characteristic tag and sending the information to the student user;
The consultant self-selection module is used for receiving a psychological consultation reservation request initiated by the student user at the college psychological consultation information interaction platform, determining that the student user selects a target consultant user from the at least one psychological consultation user according to the psychological consultation reservation request, and generating a psychological consultation reservation record according to the psychological consultation reservation request;
And the consultation request sending module is used for receiving the psychological consultation reservation record and sending the psychological consultation reservation record to the target consultation user, and sending the confirmation information fed back by the target consultation user to the psychological consultation reservation record to the student user.
Further, the information interaction platform further comprises:
the information receiving module is used for receiving state information sent by the student user to the college psychological consultation information interaction platform and extracting tag information in the state information;
And the information sending module is used for searching the characteristic tag corresponding to the tag information, associating the state information with the characteristic tag and sending the state information on the college psychological consultation information interaction platform.
Still further, the information interaction platform further comprises:
the emotion diary establishing module is used for receiving the personal emotion diary established by the student user on the college psychological consultation information interaction platform and establishing records of the emotion diary;
The diary template selection module is used for receiving various templates of the emotion diary sent by the college psychological consultation information interaction platform and optionally constructing the emotion diary by the student user at the emotion diary establishment module;
The emotion diary issuing module is used for receiving the issuing content of the student user in the emotion diary, acquiring the creation time of the emotion diary and the created target student user, associating the emotion diary with the creation time and the target student user, and issuing the emotion diary on the university psychological consultation information interaction platform;
And the emotion diary searching module is used for receiving a searching request initiated by a student user, acquiring the time in the request and the identification information of a target student user, searching emotion diary corresponding to the identification information, and sending the emotion diary to the student user.
Still further, the information interaction platform further comprises:
the use of the beard and knowledge module is used for the student user to confirm before entering the formal psychological assessment module, so as to ensure the use requirement of the psychological assessment;
The psychological assessment module is used for the student users to carry out self psychological assessment through the psychological scale provided by the psychological assessment module in the college psychological consultation information interaction platform, the student users need to read the psychological scale provided by the psychological assessment module after the psychological assessment using the notification module uses the notification introduction, and the content filled in the psychological scale by the student users is used as target content;
The test result checking module is used for acquiring target content of the student user, determining a meter analysis result of the student user according to the target content, associating the meter filling time with the meter analysis result, and establishing a history record associated with the student user;
The test history module is used for receiving a search request initiated by a student user at the psychological assessment module, acquiring time in the request as identification information, searching an assessment history record corresponding to the identification information, and sending the history record to the user;
And the sharing module is used for sharing the self psychological scale evaluation result to other users by the student users.
Still further, the system further comprises:
The individual case confirmation module is used for receiving psychological consultation reservation information provided by the psychological consultation information interaction platform of the university, selectively feeding back the psychological consultation reservation information by the consultant user as target information, sending the psychological consultation reservation information to the student user, acquiring psychological consultation reservation time in the psychological consultation reservation information and the target student user as identification information, associating the consultation individual case with the identification information, and establishing a psychological consultation file and a history record of the student user;
The consultation arrangement request module is used for receiving psychological consultation information provided by the psychological consultation information interaction platform of the university, reasonably arranging the psychological consultation information according to the psychological consultation information by the consultant user and taking the psychological consultation information as target feedback, sending the target feedback to the target student user, and sending confirmation information of the target student user for the consultation arrangement request feedback to the consultant user;
the personal information management module is used for acquiring the personal information of the students provided by the college psychological consultation information interaction platform and acquiring student users and psychological consultation arrangement in the information as identification information;
And the individual case return visit module is used for receiving a student user return visit request sent by a consultant user to the college psychological consultation information interaction platform, sending return visit reservation information to the student user according to the request, and sending confirmation information of the return visit reservation information fed back by the student user to the consultant user.
Preferably, the individual case information management module includes:
And the updating unit of the consultation information is used for updating the identification information of the student user after each consultation for the consultation user, associating the consultation content with the identification information and establishing a history record of the consultation content and the identification information of the student user based on the consultation content.
The sealed storage unit of the consultation information is used for the consultation user to acquire the consultation content of the student user each time and store the confidentiality and send the confidentiality and the storage to the psychological consultation information interaction platform of the university as encryption information; after the consultation is finished, the consultant user needs to finally confirm the consultation content of the finished student user; after final confirmation, the consultation content of the student user cannot be modified by the consultant user, and the modification is required to be operated by an administrator client of the college psychological center;
And the consultation information extraction unit is used for receiving a search request initiated by the consultant user at the personal information management module, acquiring target student users and consultation arrangement in the request as identification information, searching the consultation information corresponding to the identification information, and sending the consultation information to the consultant user.
The crisis screening module includes:
the reservation information reading unit is used for acquiring reservation information of the reservation module and taking the reservation information as data of a crisis screening process;
The text preprocessing unit is used for carrying out text word segmentation processing on the data, segmenting text character string data into a plurality of words and taking the words as a word matrix; removing nonsensical words in the word matrix, clustering and merging similar words on the basis, and constructing a word matrix with definite meaning;
The TF-IDF builds a word stock document unit, which is used for identifying contribution degree and building a weight vector by calculating respective inverse text frequency of each word in the word matrix with definite meaning through big data samples;
And the emotion analysis single loop is used for calculating emotion dimension scores according to the weight vectors and taking the emotion dimension scores as a result.
The beneficial effects of the invention are mainly shown in the following steps: when a reservation request of a student user is received, the server can intelligently recommend a consultant user for the student user according to an option label associated with state information issued by the student user on the information interaction platform and psychological crisis conditions of the student user, and requirements of the student user can be better met. Meanwhile, the consultant user can select proper student users according to the option labels related to the state information issued by the student users on the information interaction platform and the psychological crisis conditions of the student users, and the time for confirming psychological consultation with the students can effectively meet psychological consultation reservation management of the psychological center of the university.
Drawings
FIG. 1 is a schematic diagram of interaction between a server side, a student side and a consultant side through an information interaction platform according to an embodiment of the present invention;
FIG. 2 is a functional diagram of an embodiment of a crisis screening module according to the present disclosure;
FIG. 3 is a block diagram of a psychological consulting appointment function in an information interaction platform provided by an embodiment of the present invention;
FIG. 4 is a block diagram of an emotion diary function in the information interaction platform according to an embodiment of the present invention;
FIG. 5 is a block diagram of a psychological test function in the information interaction platform according to the embodiment of the present invention;
Fig. 6 is a block diagram of a consultant individual case information processing function in the information interaction platform according to the embodiment of the present invention.
Wherein 200-administrator client; 200-a server side; 300-an information interaction platform; 310-a reservation module; 320-crisis screening module; 330-discretionary consultant module; 340-matching consultant module; 350-consultant request-to-send module; 360-emotion diary establishment module; 370-template selection module; 380-emotion diary issuing module; 390-emotion diary lookup module; 3100-use of a beard module; 3110-mental scale selection module; 3120—a test results viewing module; 3130—a test history module; 3140—a sharing module; 3150—a case validation module; 3160—consultation scheduling request module; 3170—a case information management module; 3180-individual case return visit module; 3210-reading a reservation information element; 3220-a text preprocessing unit; 3230-TF-IDF constructs word stock document unit; 3240-emotion analysis unit; 400-student end; 500-consultant side.
Detailed Description
The invention is further described below with reference to the accompanying drawings.
Referring to fig. 1 to 6, a psychological consultation information service system for a college includes a service end 200, an information interaction platform 300, a student end 400 and a consultant end 500, the information interaction platform 300 is respectively connected with the service end 200, the student end 300 and the consultant end 400, and the information interaction platform includes:
The reservation module 310 is configured to provide a request for sending a psychological consultation reservation to the information interaction platform by a student user, read and confirm a visitor's informed consent provided by the module, and fill in a form provided by the module that describes recent physiological and psychological symptoms of the student user, thereby acquiring a reservation time period for the student user to initiate the request and contents in the filled-in symptom form as target state information of the user;
The crisis screening module 320 is configured to obtain target state information sent by the student user to the college psychological consultation information interaction platform, obtain a content tag associated with the target state information, perform emotion analysis on the student user, and determine a psychological crisis state of the student user; when the psychological crisis degree of the student user reaches a critical value of the crisis psychological state, the student user is marked as a crisis individual case, and the college psychological consultation information interaction platform sends all information of the user to the manager client side for recording.
The consultant matching module 340 is configured to obtain a feature tag associated with the target information through a text analysis algorithm in the psychological consultation information interaction platform of the university, search information of at least one consultant user matched with the feature tag, and send the information to the student user;
A consultant self-selection module 340, configured to receive a psychological consultation reservation request initiated by the student user at the college psychological consultation information interaction platform, determine, according to the psychological consultation reservation request, that the student user selects a target consultant user from the at least one psychological consultant user, and generate a psychological consultation reservation record according to the psychological consultation reservation request;
And the consultation request sending module 350 is configured to receive the psychological consultation reservation record and send the psychological consultation reservation record to the target consultant user, and send the acknowledgement information fed back by the target consultant user to the student user.
In this embodiment, the reservation module 310 receives a reservation request sent by a student user at the student end 400, and obtains a problem symptom description sent by the student user at the student end as target information.
As shown in fig. 2, the crisis screening module 320 obtains target information of student users at the student end, calculates crisis score according to a specific process of the module, marks the student users as crisis individual cases if the crisis score exceeds a mental crisis threshold, and sends the crisis individual cases to the manager client 100 for recording, wherein the specific process is as follows:
In the crisis screening module 320, the information interaction platform 300 will acquire reservation information entered by the reservation module 310 and screen crisis individuals. The main flow is as follows:
In the read reservation information unit 3210, the information interaction platform 300 acquires reservation information of the reservation module 310 as data of the crisis screening process.
In the text preprocessing unit 3220, the data is subjected to text word segmentation processing, text character string data is segmented into a plurality of words, and the words are used as a word matrix.
Further, nonsensical words in the word matrix, such as stop words of "these", etc., are removed. And clustering and merging similar words on the basis, and constructing a word matrix with definite meaning.
In TF-IDF build thesaurus document unit 3230, the contribution is identified by computing the respective inverse text frequencies for each word in the well-defined word matrix by means of large data samples and a weight vector is built.
In emotion analysis section 3240, an emotion dimension score is calculated from the weight vector, and the result is obtained.
The student users are preferably scheduled to the latest consultation reservation time.
In implementation, the server 200 may obtain the flag information by analyzing the target information sent by the student user, arrange the similarity between the flag information and the option tag of the consultant user in the matching consultant module 340, and select the consultant user with the greatest similarity to the flag information as the candidate consultant user of the student user.
In the discretionary consultant module 330, student objective information provided by the information interaction platform 300 is received and a reservation request transmitting function is provided. After the student user issues a request, an optional consultant user is provided by the server 200. Preferably, student users may select a consultant user from their own collection of consultant users.
In this embodiment, in the discretionary consultant module, the student user may select various labels of the consultant user, send a platform, perform screening and sorting by the platform, and send at least one psychological consultant user information to the student user.
Wherein the counselor user tag includes age, sex, professional field and charging details of the counselor user, etc.
The matching consultant module 340 is matching consultant user contents automatically transmitted after the student user information is acquired by the server 200. The consultant self-selection module 330 is selected by the student terminal after the student user sends a request and the server terminal 200 screens the labels. Both modules are optionally reserved by the student user.
In practice, the student user will select at least one target consultant user to send a reservation request to the server 200, and the information interaction platform 300 will send reservation information and a symptom problem description filling form for the student user to fill in. The reservation information and the filled symptom problem description transmitted by the student user are transmitted to the corresponding target consultant user through the consultation request transmitting module 350.
In this embodiment, after receiving the reservation content sent by the student end 400, the server 200 sends a generated reservation request to the target consultant end 500. Optionally, the target consultant user feeds back the request in the individual case confirmation module 3150.
As shown in fig. 6, optionally, the consultant user receives reservation information of the student user and the symptom problem description in the case confirmation module 3150 and confirms the reservation according to the information. When the consultant user feels the problem of the student user is difficult to solve, a transfer request can be sent to the information interaction platform 300, and the reservation transfer information can be sent to the server 200 for re-reservation.
The consultant user may schedule the place and time of the consultation in the consultation scheduling request module 3160 and transmit the confirmation information to the service end 200 through the information interaction platform 300, and the service end transmits the confirmation information to the student user after acquiring the reservation schedule.
As shown in fig. 4, the information interaction platform 300 further includes a mood diary establishment module 360, a mood diary publication module 380, and a mood diary search module 390.
The emotion diary establishment module 360 is configured to receive a personal emotion diary created by a student user on the college psychological consultation information interaction platform 300, and establish a record of the emotion diary.
Optionally, the information interaction platform 300 further comprises a template selection module 370.
The template selection module 370 is configured to receive various types of templates of the emotion diaries sent by the college psychological consultation information interaction platform 300, and optionally, the student user performs the writing of the emotion diaries in the emotion diary establishment module.
The present invention provides mood diaries of various styles and different forms. The student user can freely select emotion diary topics such as a conciseness style, a freshness style and an elegant style for writing. The student user can select emotion diary filled by using the diary template provided by the invention, and can also select forms of graffiti, photography, voice and the like to express the emotion experience of the student user.
The content that the student user needs to fill in the different types of templates selected by the template selection module 370 also varies. For example, for a reduced style template, the invention designs the framework of the reduced style template from four angles of situation, cognition, emotion and behavior based on the characteristics of the cognitive behavior theory. Including the specific context (time, place, person), the ideas at that time, the emotional experience, and the results (behaviors) of the emotional experience, need to be filled in.
Each form of emotion diary provides a means of using a bearing to allow the student user to learn about the emotion diary.
The emotion diary issuing module 380 is configured to receive the issued content of the student user in the emotion diary, obtain the creation time of the emotion diary and the created target student user, associate the emotion diary with the creation time and the target student user, and issue the emotion diary on the university psychological consultation information interaction platform 300.
Optionally, the student user is free to change the viewing authority of each emotion diary. For example, a student user may choose to set the viewing authority of a mood diary to public, visible only to a consultant, or visible only by himself. The student user may also choose to set the viewing rights of all emotion diaries to public, visible only to the consultant or visible only by himself.
The emotion diary searching module 390 is configured to receive a searching request initiated by a student user at the emotion diary searching module, obtain identification information of a target student user and time in the request, search an emotion diary corresponding to the identification information, and send the emotion diary to the student user.
The emotion diaries recorded by the student users can obtain the degrees of various emotions of the students through text emotion analysis, and can provide data support for the subsequent student users in using the psychological consultation reservation module 310, the crisis screening module 320 and the matching consultant module 340.
The student user can observe the change of each emotion state of the student user with time using the emotion diary search module 390.
Through research by the inventor, the emotion diary is an important and effective emotion observation mode, can help a user to examine the mind of the user to carry out thinking back, regularly records emotion, and can relieve psychological stress of student users to a certain extent.
As shown in fig. 5, the information interaction platform 300 may further include a usage report module 3100, a psychological assessment module 3110, a test result viewing module 3120, a test history module 3130, and a sharing module 3140.
Before the student user enters the formal psychological assessment module 3110, he needs to confirm by using the notification module 3100, so as to ensure the user's requirements for learning psychological assessments.
The psychological assessment module 3110 is configured to perform psychological assessment by student users through a scale provided by the psychological assessment module 3110 in the college psychological consultation information interaction platform 300, and the student users need to read the psychological assessment using the notification introduction by the notification module 3100, fill in the psychological scale provided by the psychological assessment module 3110, and take the content filled in by the student users in the psychological scale as target content.
Psychological assessment module 3110 provides multiple types of scales for student user selection. Student users can select scales for measuring psychological related problems such as depression, anxiety, insomnia, stress and the like for measurement.
The test result viewing module 3120 is configured to obtain target content of the student user, determine a meter analysis result of the student user according to the target content, associate the meter filling time with the meter analysis result, and establish a history associated with the student user.
The test result viewing module 3120 provides the table analysis result of the student user and provides a targeted suggestion for the table analysis result, thereby helping the student user improve the mind state.
The test history module 3130 is configured to receive a search request initiated by a student user at the psychological assessment module 3110, obtain time in the request as identification information, search an assessment history record corresponding to the identification information, and send the history record to the user.
And the sharing module 3140 is used for sharing the self psychological scale evaluation result to other users by the student users.
Optionally, if the student user has successfully reserved or is performing psychological consultation, the student user may send the result of psychological test to the consultant user corresponding to the student user, so as to provide effective data support for subsequent psychological consultation process and consultation effect assessment.
As shown in fig. 6, further, the consultant user can manage consultation individual information in the individual information management module 3170. After the student user and the consultant user complete one appointment, the content of the consultation can be edited in the module, wherein the time, place and appointment information of the appointment can be included.
Optionally, the consultant user performs private storage on the consultation individual information in the individual information management module 3170. After completing the editing of the individual case information, the consultant user may send the individual case information to the information interaction platform 300, and the information interaction platform encrypts and sends the individual case information to the server 200 for storage.
Further, the consultant user can extract and browse the consultation individual information in the individual information management module. When the consultant user clicks on the student user information, the information interaction platform 300 will provide a history of the student's consultation and optionally query by time, place, etc. identifying information.
The return visit to the consultant will be able to further evaluate the psychological condition of the consultant, as experienced by most consultants. Thus, the consultant user may conduct a historical individual return visit at the individual return visit module 3180. Optionally, the server side records the consultation ending date of the student user and calculates the time, and when the return visit time is reached, the server side sends a return visit reminder to the consultant user. When a consultant user clicks on the student user and initiates a return visit request, the return visit request is sent to a target student user by the individual return visit module 3180, and the target student user is sent to the consultant user for the return visit request feedback.
The embodiments described in this specification are merely illustrative of the manner in which the inventive concepts may be implemented. The scope of the present invention should not be construed as being limited to the specific forms set forth in the embodiments, but the scope of the present invention and the equivalents thereof as would occur to one skilled in the art based on the inventive concept.
Claims (4)
1. The utility model provides a psychological consultation information service system of colleges and universities, its characterized in that, the system includes server side, information interaction platform, student's end and consultant end, the information interaction platform is connected with server side, student's end and consultant end respectively, the information interaction platform includes:
The reservation module is used for providing a request for sending psychological consultation reservation to the information interaction platform by the student user, reading and confirming visitor's fibrous knowledge and informed consent provided by the module, and filling in a form provided by the module for describing recent physiological and psychological symptoms of the student user, thereby acquiring the reservation time period of the student user initiating the request and the contents in the filled-in symptom form as target state information of the user;
the crisis screening module is used for acquiring target state information sent by the student user to the information interaction platform, acquiring a content tag associated with the target state information, and sending the psychological assessment scale provided by the psychological assessment module to judge the psychological crisis state of the student user; when the psychological crisis degree of the student user reaches a critical value of the crisis psychological state, marking the student user as a crisis individual case, and sending all information of the user to an administrator client side by an information interaction platform for recording;
The consultant matching module is used for acquiring the characteristic tag associated with the target state information through a text analysis algorithm in the information interaction platform, searching information of at least one consultant user matched with the characteristic tag and sending the information to the student user;
The consultant self-selection module is used for receiving a psychological consultation reservation request initiated by the student user on the information interaction platform, determining that the student user selects a target consultant user from the at least one psychological consultant user according to the psychological consultation reservation request, and generating a psychological consultation reservation record according to the psychological consultation reservation request;
the consultation request sending module is used for receiving the psychological consultation reservation record and sending the psychological consultation reservation record to the target consultation user, and sending the confirmation information fed back by the target consultation user to the psychological consultation reservation record to the student user;
the information interaction platform further comprises:
the use of the beard and knowledge module is used for the student user to confirm before entering the formal psychological assessment module, so as to ensure the use requirement of the psychological assessment;
The psychological assessment module is used for the student users to conduct self psychological assessment through the psychological scale provided by the psychological assessment module in the information interaction platform, the student users need to read the psychological scale provided by the psychological assessment module after the psychological assessment using the notification module uses the notification to introduce, and the content filled in the psychological scale by the student users is used as target content;
The test result checking module is used for acquiring target content of the student user, determining a meter analysis result of the student user according to the target content, associating the meter filling time with the meter analysis result, and establishing a history record associated with the student user;
The test history module is used for receiving a search request initiated by a student user at the psychological assessment module, acquiring time in the request as identification information, searching an assessment history record corresponding to the identification information, and sending the history record to the user;
the sharing module is used for enabling student users to share the self psychological scale evaluation results to other users;
The system further comprises:
The individual case confirmation module is used for receiving psychological consultation reservation information provided by the information interaction platform, selectively feeding back the psychological consultation reservation information by the consultant user as target information, sending the psychological consultation reservation information to the student user, acquiring psychological consultation reservation time in the psychological consultation reservation information and the target student user as identification information, associating the consultation individual case with the identification information, and establishing psychological consultation files and history records of the student user;
the consultation arrangement request module is used for receiving psychological consultation information provided by the information interaction platform, reasonably arranging by the consultant user according to the psychological consultation information and taking the psychological consultation information as target feedback, sending the target feedback to the target student user, and sending confirmation information of the target student user for the consultation arrangement request feedback to the consultant user;
The individual case information management module is used for acquiring the individual case information of the students provided by the information interaction platform and acquiring student users and psychological consultation arrangement in the information as identification information;
The individual case return visit module is used for receiving a student user return visit request sent by a consultant user to the information interaction platform, sending return visit reservation information to the student user according to the request, and sending confirmation information of the return visit reservation information fed back by the student user to the consultant user;
the individual case information management module comprises:
the updating unit of the consulting information is used for updating the identification information of the student user after each consultation for the consultant user, associating the consulting content with the identification information and establishing a history record of the consulting content and the identification information of the student user based on the updating unit;
The sealed storage unit of the consultation information is used for the consultation user to acquire the consultation content of the student user each time and store the confidentiality and send the storage as encryption information to the information interaction platform; after the consultation is finished, the consultant user needs to finally confirm the consultation content of the finished student user; after final confirmation, the consultation content of the student user cannot be modified by the consultant user, and the modification is required to be operated by an administrator client of the college psychological center;
And the consultation information extraction unit is used for receiving a search request initiated by the consultant user at the personal information management module, acquiring target student users and consultation arrangement in the request as identification information, searching the consultation information corresponding to the identification information, and sending the consultation information to the consultant user.
2. The college psychological consulting information service system of claim 1, wherein said information interaction platform further comprises:
the information receiving module is used for receiving the state information sent by the student user to the information interaction platform and extracting label information in the state information;
and the information sending module is used for searching the characteristic label corresponding to the label information, associating the state information with the characteristic label and sending the state information on the information interaction platform.
3. The psychological consultation information service system for universities of claim 1 or 2, wherein the information interaction platform further includes:
the emotion diary establishing module is used for receiving the personal emotion diary established by the student user on the information interaction platform and establishing records of the emotion diary;
the diary template selection module is used for receiving various templates of the emotion diary sent by the information interaction platform and constructing the emotion diary by the student user at the emotion diary establishment module;
The emotion diary issuing module is used for receiving the issuing content of the student user in the emotion diary, acquiring the creation time of the emotion diary and the created target student user, associating the emotion diary with the creation time and the target student user, and issuing the emotion diary on the information interaction platform;
And the emotion diary searching module is used for receiving a searching request initiated by a student user, acquiring the time in the request and the identification information of a target student user, searching emotion diary corresponding to the identification information, and sending the emotion diary to the student user.
4. The college psychological consulting information service system of claim 1 or 2, wherein the crisis screening module includes:
the reservation information reading unit is used for acquiring reservation information of the reservation module and taking the reservation information as data of a crisis screening process;
The text preprocessing unit is used for carrying out text word segmentation processing on the data, segmenting text character string data into a plurality of words and taking the words as a word matrix; removing nonsensical words in the word matrix, clustering and merging similar words on the basis, and constructing a word matrix with definite meaning;
The TF-IDF builds a word stock document unit, which is used for identifying contribution degree and building a weight vector by calculating respective inverse text frequency of each word in the word matrix with definite meaning through big data samples;
And the emotion analysis single loop is used for calculating emotion dimension scores according to the weight vectors and taking the emotion dimension scores as a result.
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