CN113051908A - Colleges and universities psychological consultation information service system - Google Patents
Colleges and universities psychological consultation information service system Download PDFInfo
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Abstract
The utility model provides a colleges and universities ' psychological consultation information service system, includes server side, information interaction platform, student's end and consultant's end, information interaction platform is connected with server side, student's end and consultant's end respectively, information interaction platform includes: the system comprises a reservation module, a crisis screening module, a consultant matching module, a consultant self-selection module and a consultation request sending module. The invention provides a psychological consultation information service system for colleges and universities, which improves the efficiency and simplifies the flow.
Description
Technical Field
The invention relates to a psychological consultation information service system for colleges and universities.
Background
Psychological consultation is a process of providing psychological assistance to help people who have problems in the aspect of psychological adaptation and seek to solve the problems by using psychological methods and professional personnel. The help seeker asks the psychological counselor to say through the communication media such as language and characters and the like for the psychological discomfort or psychological disorder, so as to get rid of the dilemma and solve the problem. Psychological counseling is a process of establishing relationships between people, and the method comprises a psychoanalysis method and psychodynamics, and comprises various psychotherapies such as cognitive behavioral therapy, humanistic therapy, systematic thinking, family treatment and the like.
Psychological counseling service is as the name implies, which is used as a medium for the information interaction between the help seeker and the counselor and provides services such as reservation, time fee negotiation, consultation revisit of the counselor and the like. Psychological counseling services are in the form of telephone counseling, mail counseling, offline counseling of medical institutions such as hospitals, and the like.
The existing psychological counseling service is mainly implemented in an offline mode, and has a series of problems of low efficiency, complex flow, incorrect information between a help seeker and a counselor and the like, so that the psychological counseling service cannot well adapt to the increasingly huge social demands, and needs to be improved urgently.
Disclosure of Invention
In order to overcome the defects of the prior art, the invention provides a psychological consultation information service system for colleges and universities, which improves the efficiency and simplifies the flow.
The technical scheme adopted by the invention for solving the technical problems is as follows:
the utility model provides a colleges and universities ' psychological consultation information service system, includes server side, information interaction platform, student's end and consultant's end, information interaction platform is connected with server side, student's end and consultant's end respectively, information interaction platform includes:
the reservation module is used for providing a request for sending psychological consultation reservation to the information interaction platform by the student user, reading and confirming the visitor acquaintance and informed consent provided by the reservation module, and filling in a form which is provided by the reservation module and used for describing recent physiological and psychological symptoms of the student user, so that the reservation time period for initiating the request by the student user and the content in the filled-in symptom form are obtained as target state information of the user;
the crisis screening module is used for acquiring target state information sent by the student user to the colleges and universities psychological consultation information service platform, acquiring content labels associated with the target state information, performing emotion analysis on the student user and judging the psychological crisis state of the student user; when the psychological crisis degree of the student user reaches a critical value of a crisis psychological state, the student user is marked as a crisis case, and the colleges and universities psychological consultation information service platform sends all information of the user to an administrator client for recording.
The consultant matching module is used for acquiring a feature tag associated with the target information through a text analysis algorithm in a psychological consultant information service platform of colleges and universities, searching the information of at least one consultant user matched with the feature tag and sending the information to the student user;
the counselor self-selection module is used for receiving a psychological counseling reservation request initiated by the student user on the psychological counseling information service platform in the colleges and universities, determining that the student user selects a target counselor user from the at least one psychological counselor user according to the psychological counseling reservation request, and generating a psychological counseling reservation record according to the psychological counseling reservation request;
and the consulting request sending module is used for receiving the psychological consulting reservation record, sending the psychological consulting reservation record to the target consultant user and sending the confirmation information fed back by the target consultant user to the psychological consulting reservation record to the student user.
Further, the information interaction platform further comprises:
the information receiving module is used for receiving state information sent by the student user to the college psychological consultation information service platform and extracting tag information in the state information;
and the information sending module is used for searching a characteristic label corresponding to the label information, associating the state information with the characteristic label, and sending the state information on the psychological consulting information service platform of the colleges and universities.
Still further, the information interaction platform further comprises:
the emotion diary establishing module is used for receiving an individual emotion diary created by the student user on the psychological consulting information service platform in colleges and universities and establishing a record of the emotion diary;
a diary template selection module, configured to receive various types of templates of the emotional diary sent by the psychological consulting information service platform in the colleges and universities, and optionally construct the emotional diary at the emotional diary establishment module by the student user;
the emotion diary publishing module is used for receiving the publishing contents of the student users in the emotion diary, acquiring creation time of the emotion diary and created target student users, associating the emotion diary with the creation time and the target student users, and publishing the emotion diary on the psychological consulting information service platform of colleges and universities;
and the emotion diary searching module is used for receiving a searching request initiated by a student user, acquiring the time in the request and the identification information of the target student user, searching the emotion diary corresponding to the identification information, and sending the emotion diary to the student user.
Further, the information interaction platform further comprises:
the using need-to-know module is used for confirming the student user before the student user enters the formal psychological assessment module so as to ensure that the using requirement of the psychological assessment is known;
the psychological assessment module is used for the student user to perform self psychological assessment through a psychological scale provided by the psychological assessment module in the college psychological consultation information service platform, the student user needs to read the psychological scale provided by the psychological assessment module after using the palpation introduction, and fills the psychological scale provided by the psychological assessment module, and the content filled in the psychological scale by the student user is used as target content;
the test result viewing module is used for acquiring target content of the student user, determining a scale analysis result of the student user according to the target content, associating the filling time of the scale with the scale analysis result, and establishing a historical record associated with the student user;
the test history module is used for receiving a search request initiated by a student user in the psychological assessment module, acquiring time in the request as identification information, searching an assessment history record corresponding to the identification information, and sending the history record to the user;
and the sharing module is used for sharing the self-psychological scale evaluation result from the student user to other users.
Still further, the system further comprises:
a case confirmation module, configured to receive psychological consultation reservation information provided by the psychological consultation information service platform of the colleges and universities, selectively feed back the counselor user according to the psychological consultation reservation information as target information, send the psychological consultation reservation information to the student user, obtain psychological consultation reservation time in the psychological consultation reservation information and the target student user as identification information, associate the consulting case with the identification information, and establish a psychological consultation file and a history record of the student user;
a consulting arrangement request module, configured to receive psychological consulting information provided by the psychological consulting information service platform of the colleges and universities, make reasonable arrangement according to the psychological consulting information by the consultant user, serve as target feedback, send the target feedback to the target student user, and send confirmation information of the target student user for the consulting arrangement request feedback to the consultant user;
the personal case information management module is used for acquiring student personal case information provided by the psychological consultation information service platform of the colleges and universities, and acquiring student users and psychological consultation arrangement in the information as identification information;
and the individual case return visit module is used for receiving a student user return visit request sent by a consultant user to the psychological consulting information service platform in colleges and universities, sending return visit reservation information to the student user according to the request, and sending confirmation information of the return visit reservation information fed back by the student user to the consultant user.
Preferably, the case information management module includes:
and the consultation information updating unit is used for updating the identification information of the student user for the consultant user after consultation each time, associating the consultation content with the identification information, and establishing a historical record of the consultation content and the identification information of the student user based on the consultation content and the identification information.
The system comprises a sealed storage unit of consultation information, a service platform and a consultation information service platform, wherein the sealed storage unit of consultation information is used for the consultant user to obtain the consultation content of the student user each time and to perform encrypted storage so as to serve as encrypted information to be sent to the college psychological consultation information service platform; after consulting and settling a case, the consultant user needs to finally confirm the consulting content of the student user who is in the case; after final confirmation, the counseling content of the student user cannot be modified by the counselor user, and the modification needs to be operated by an administrator client of a psychological center of colleges and universities;
and the consulting information extracting unit is used for receiving a searching request initiated by the consultant user in the case information management module, acquiring the target student user and the consulting arrangement in the request as identification information, searching for consulting information corresponding to the identification information, and sending the consulting information to the consultant user.
The crisis screening module includes:
the reservation information reading unit is used for acquiring reservation information of the reservation module and taking the reservation information as data of the crisis screening process;
the text preprocessing unit is used for carrying out text word segmentation on the data, segmenting text character string data into a plurality of words and taking the words as a word matrix; removing meaningless words in the word matrix, clustering and combining similar words on the basis of the meaningless words, and constructing a word matrix with definite meaning;
a TF-IDF word stock document unit is used for identifying the contribution degree and constructing a weight vector by calculating the respective inverse text frequency of each word in the word matrix with definite meaning through a big data sample;
and the emotion analysis single ring is used for calculating the emotion dimensionality score according to the weight vector and used as a result.
The invention has the following beneficial effects: when an appointment request of a student user is received, the server side can intelligently recommend a consultant user to the student user according to an option label associated with state information issued by the student user on the information interaction platform and the psychological crisis condition of the student user, and the requirements of the student user can be better met. Meanwhile, the counselor user can select a proper student user according to the option label associated with the state information issued by the student user on the information interaction platform and the psychological crisis condition of the student user, and confirm the time of psychological counseling with the student, thereby effectively meeting the psychological counseling reservation management of the psychological center of colleges and universities.
Drawings
Fig. 1 is an interaction diagram of a server, a student end and a consultant end through an information interaction platform according to an embodiment of the present invention;
fig. 2 is a functional diagram of an embodiment of a crisis screening module according to an embodiment of the present invention;
fig. 3 is a block diagram of a psychological consultation reservation function in the information interaction platform according to an embodiment of the present invention;
FIG. 4 is a block diagram of an emotional diary function in an information interaction platform according to an embodiment of the present invention;
fig. 5 is a diagram of a psychometric function module in an information interaction platform according to an embodiment of the present invention;
fig. 6 is a functional block diagram of consultant personal case information processing in the information interaction platform according to the embodiment of the present invention.
200-an administrator client; 200-a server; 300-an information interaction platform; 310-a reservation module; 320-crisis screening module; 330-discretionary consultant module; 340-matching consultant module; 350-consultant request sending module; 360-an emotion diary creation module; 370-a template selection module; 380-emotion diary publishing module; 390-sentiment diary lookup module; 3100-use awareness module; 3110-mental scale selection module; 3120-examination test result viewing module; 3130-test history module; 3140-a sharing module; 3150-case confirmation module; 3160-consultation scheduling request module; 3170-case information management module; 3180-case return module; 3210-read reservation information unit; 3220-a text pre-processing unit; 3230-TF-IDF constructing a word bank document unit; 3240-emotion analysis unit; 400-student end; 500-consultant side.
Detailed Description
The invention is further described below with reference to the accompanying drawings.
Referring to fig. 1 to 6, a psychological counseling information service system for colleges and universities includes a service end 200, an information interaction platform 300, a student end 400 and a counselor end 500, wherein the information interaction platform 300 is respectively connected with the service end 200, the student end 300 and the counselor end 400, and the information interaction platform includes:
an appointment module 310, configured to provide a request for a student user to send a psychological consultation appointment to an information interaction platform, read and confirm a visitor informed and informed consent provided by the module, and fill in a form describing recent physiological and psychological symptoms of the student user provided by the module, thereby obtaining an appointment time period for the student user to initiate the request and contents in the filled-in symptom form as target state information of the user;
a crisis screening module 320, configured to obtain target state information sent by the student user to the colleges and universities psychological consultation information service platform, obtain a content tag associated with the target state information, perform emotion analysis on the student user, and determine a psychological crisis state of the student user; when the psychological crisis degree of the student user reaches a critical value of a crisis psychological state, the student user is marked as a crisis case, and the colleges and universities psychological consultation information service platform sends all information of the user to an administrator client for recording.
The consultant matching module 330 is configured to obtain a feature tag associated with the target information through a text analysis algorithm in a psychological consulting information service platform in colleges and universities, search for information of at least one consultant user matched with the feature tag, and send the information to the student user;
a consultant self-selection module 340, configured to receive a psychological consultation reservation request initiated by the student user on the psychological consultation information service platform in the colleges and universities, determine, according to the psychological consultation reservation request, that the student user selects a target consultant user from the at least one psychological consultant user, and generate a psychological consultation reservation record according to the psychological consultation reservation request;
a consultation request sending module 350, configured to receive the psychological consultation reservation record and send the psychological consultation reservation record to the target consultant user, and send confirmation information, fed back by the target consultant user to the psychological consultation reservation record, to the student user.
In this embodiment, the appointment module 310 receives an appointment request sent by a student user at the student terminal 400, and obtains question symptom descriptions sent by the student user at the student terminal as target information.
As shown in fig. 2, the crisis screening module 320 obtains target information of a student user at a student end, calculates a crisis score through a specific process of the module, and if the crisis score exceeds a psychological crisis critical value, the student user is marked as a crisis case and submitted to the administrator client 100 for recording, and the following specific process is as follows:
in the crisis screening module 320, the information service platform 300 will acquire the reservation information entered by the reservation module 310 and perform screening of the crisis case. The main process is as follows:
in the reading reservation information unit 3210, the information service platform 300 acquires the reservation information of the reservation module 310 as data of the crisis screening process.
In the text preprocessing unit 3220, the data is subjected to text segmentation processing, and text character string data is segmented into a plurality of words and used as a word matrix.
Further, meaningless words in the word matrix are removed, such as "ones", "these", etc. stop words. And on the basis, clustering and merging the similar words, and constructing a word matrix with definite meaning.
In the TF-IDF build lexicon document unit 3230, each word in the well-defined word matrix is computed by big data samples with its own inverse text frequency to identify the contribution degree and build a weight vector.
In the emotion analyzing unit 3240, an emotion dimension score is calculated from the weight vector, and as a result.
The student user is preferably scheduled to the most recent consultation appointment time.
In implementation, the service end 200 may obtain the logo information by analyzing the target information sent by the student user, perform similarity ranking on the logo information and the option labels of the consultant users in the matching consultant module 340, and select the consultant user with the largest similarity with the logo information as the alternative consultant user of the student user.
In the discretionary consultant module 330, student goal information provided by the information interaction platform 300 is received and a reservation request sending function is provided. After the student user issues the request, an optional counselor user is provided by the server 200. Preferably, the student user may select an consultant user in his own consultant user collection.
In this embodiment, in the discretionary consultant module, the student user may elect various kinds of tags of the consultant user, send a platform, perform screening and sorting by the platform, and send at least one piece of psychological consultant user information to the student user.
The consultant user label includes, among other things, the consultant user's age, gender, area of expertise, and billing details.
The matching consultant module 340 is the matching consultant user content automatically sent by the server 200 after the student user information is acquired. The counselor self-selection module 330 is selected by the student end after the student user sends the request and the service end 200 filters the tags. Both modules are selectively booked by the student user.
In practice, the student user will select at least one target consultant user to send an appointment request to the server 200, and the information interaction platform 300 will send appointment information and a symptom problem description filling form for the student user to fill in. The reservation information and the written symptom question description transmitted by the student user are transmitted to the corresponding target counselor user through the counseling request transmitting module 350.
In this embodiment, the service end 200 receives the reservation content sent by the student end 400, and then sends a reservation request to the target consultant end 500. Optionally, the target consultant user feeds back the request in the case confirmation module 3150.
As shown in fig. 6, optionally, the counselor user receives the reservation information and the symptom question description of the student user in the case confirmation module 3150, and confirms the reservation according to the information. When the counselor user is hard to solve the problem of the student user, the counselor user can send a referral request to the information interaction platform 300 and send the reservation referral information to the server 200 for re-reservation.
The consultant user can arrange the consultation place and time in the consultation arrangement request module 3160, and the consultation place and time are handed over to the information interaction platform 300 to send the confirmation information to the service terminal 200, and the service terminal obtains the appointment arrangement and then sends the appointment arrangement to the student user.
As shown in fig. 4, the information interaction platform 300 further includes an emotion diary creation module 360, an emotion diary issuance module 380, and an emotion diary lookup module 390.
The emotion diary establishing module 360 is configured to receive an individual emotion diary created by a student user on the psychological consulting information service platform 300 in colleges and universities, and establish a record of the emotion diary.
Optionally, the information interaction platform 300 further comprises a template selection module 370.
The template selection module 370 is configured to receive various types of templates of the emotional diary sent by the psychological consulting information service platform 300 in the colleges and universities, and optionally perform writing of the emotional diary by the student user in the emotional diary creation module.
The present invention provides emotional diaries in a variety of styles and different forms. The student user can freely select the emotional diary subjects such as a simple style, a fresh style, an elegant style and the like for writing. The student user can select the emotional diary filled in by using the diary template provided by the invention, and can also select the expression of the emotional experience of the student user by using forms of doodle, photography, voice and the like.
The different types of templates selected by the template selection module 370 by the student user may differ in what needs to be filled out. For example, for a template with a simple style, the framework of the template with the simple style is designed from four aspects of context, cognition, emotion and behavior based on the characteristics of the cognitive behavior theory. Four topics including specific context (time, place, person), current idea, emotional experience and the result (behavior) of the emotional experience need to be filled out.
Each form of emotional diary provides a way to use a need to know, and thereby allow student users to learn the emotional diary.
The emotion diary publishing module 380 is configured to receive a publishing content of the student user in the emotion diary, obtain creation time of the emotion diary and a created target student user, associate the emotion diary with the creation time and the target student user, and publish the emotion diary on the college psychological consulting information service platform 300.
Alternatively, the student user can freely change the viewing right of each emotional diary. For example, a student user may choose to set the viewing rights of an emotional diary to public, to be visible only to the consultant, or to be visible only to himself. The student user may also choose to set the viewing permissions of all emotional diaries public, visible only to the consultant, or visible only to himself.
The emotion diary search module 390 is configured to receive a search request initiated by a student user at the emotion diary search module, obtain time in the request and identification information of a target student user, search an emotion diary corresponding to the identification information, and send the emotion diary to the student user.
The emotional diary recorded by the student user can obtain the degrees of various emotions of the student through text emotion analysis, and can provide data support for the follow-up student user to use the psychological consultation reservation module 310, the crisis screening module 320 and the matching consultant module 340.
The student user can observe the time-varying status of each emotional state of the student user using the emotional diary lookup module 390.
The inventor researches and discovers that the emotion diary is an important and effective emotion observation mode, can help the user to examine the mind of the user for thinking against the emotion, records the emotion regularly, and can relieve the psychological stress of the student user to a certain extent.
As shown in fig. 5, the information interaction platform 300 may further include a learning need module 3100, a psychological evaluation module 3110, a quiz result viewing module 3120, a quiz history module 3130, and a sharing module 3140.
Before entering the formal psychological assessment module 3110, the student user needs to be confirmed by the use awareness module 3100 to ensure understanding of the use requirements of the psychological assessment.
A psychological evaluation module 3110, configured to perform psychological evaluation by the student user through a scale provided by the psychological evaluation module 3110 in the colleges and universities psychological consultation information service platform 300, where the student user needs to read the introduction of the psychological evaluation using the learning requiring module 3100, then fill in the psychological scale provided by the psychological evaluation module 3110, and use the content filled in the psychological scale by the student user as the target content.
The mental assessment module 3110 provides various types of scales for selection by the student user. The student user can select a scale for measuring psychologically related problems such as depression, anxiety, insomnia, stress, etc. to measure.
The test result viewing module 3120 is configured to obtain target content of the student user, determine a scale analysis result of the student user according to the target content, associate the scale filling time with the scale analysis result, and establish a history record associated with the student user.
The quiz result viewing module 3120 provides a scale analysis result of the student user, and proposes a targeted suggestion for the scale analysis result, thereby helping the student user improve the mind state.
The testing history module 3130 is configured to receive a search request initiated by the student user at the psychological evaluation module 3110, acquire time in the request as identification information, search an evaluation history record corresponding to the identification information, and send the history record to the user.
The sharing module 3140 is configured to share the self-mental scale assessment result with other users by the student user.
Alternatively, if the student user has successfully subscribed to the psychological counseling or is performing the psychological counseling, the student user may send the result of the psychological test to the counselor user corresponding to the student user, so as to provide effective data support for the subsequent psychological counseling process and the counseling effect evaluation.
As shown in fig. 6, further, the counselor user can manage counsel case information in the case information management module 3170. After the student user and the consultant user complete one appointment, the consulting content can be edited in the module, wherein the consulting content can comprise the appointment occurrence time, the appointment occurrence place and the appointment information.
Alternatively, the counselor user performs private storage of the counsel case information in the case information management block 3170. After editing the case information, the consultant user may send the case information to the information interaction platform 300, and the information interaction platform encrypts the case information and sends the case information to the server 200 for storage.
Further, a consultant user can extract and browse the consulting case information in the case information management module. When the consultant user clicks the student user information, the information interaction platform 300 provides the history of the student consultation, and optionally queries through identification information such as time, place and the like.
The revisit of the counselor will further assess the psychological condition of the counselor through most counseling experiences. Thus, the consultant user may make historical case revisits at the case revisit module 3180. Optionally, the service end may record a consultation end date of the student user and calculate time, and when the return visit time is reached, the service end may send a return visit reminder to the consultant user. When the consultant user clicks the student user and initiates a return visit request, the individual case return visit module 3180 sends the return visit request to a target student user, and sends the target student user to the consultant user in a feedback way aiming at the return visit request.
The embodiments described in this specification are merely illustrative of implementations of the inventive concepts, which are intended for purposes of illustration only. The scope of the present invention should not be construed as being limited to the particular forms set forth in the examples, but rather as being defined by the claims and the equivalents thereof which can occur to those skilled in the art upon consideration of the present inventive concept.
Claims (7)
1. The utility model provides a colleges and universities ' psychological consultation information service system, a serial communication port, the system includes server side, information interaction platform, student's end and consultant's end, information interaction platform is connected with server side, student's end and consultant's end respectively, information interaction platform includes:
the reservation module is used for providing a request for sending psychological consultation reservation to the information interaction platform by the student user, reading and confirming the visitor acquaintance and informed consent provided by the reservation module, and filling in a form which is provided by the reservation module and used for describing recent physiological and psychological symptoms of the student user, so that the reservation time period for initiating the request by the student user and the content in the filled-in symptom form are obtained as target state information of the user;
the crisis screening module is used for acquiring target state information sent by the student user to the college psychological consultation information service platform, acquiring a content tag associated with the target state information, and sending the following psychological assessment table provided by the following psychological assessment module to judge the psychological crisis state of the student user; when the psychological crisis degree of the student user reaches a critical value of a crisis psychological state, the student user is marked as a crisis case, and the colleges and universities psychological consultation information service platform sends all information of the user to an administrator client for recording;
the consultant matching module is used for acquiring a feature tag associated with the target information through a text analysis algorithm in a psychological consultant information service platform of colleges and universities, searching the information of at least one consultant user matched with the feature tag and sending the information to the student user;
the counselor self-selection module is used for receiving a psychological counseling reservation request initiated by the student user on the psychological counseling information service platform in the colleges and universities, determining that the student user selects a target counselor user from the at least one psychological counselor user according to the psychological counseling reservation request, and generating a psychological counseling reservation record according to the psychological counseling reservation request;
and the consulting request sending module is used for receiving the psychological consulting reservation record, sending the psychological consulting reservation record to the target consultant user and sending the confirmation information fed back by the target consultant user to the psychological consulting reservation record to the student user.
2. The psychological counseling information service system of colleges and universities of claim 1, wherein the information interaction platform further comprises:
the information receiving module is used for receiving state information sent by the student user to the college psychological consultation information service platform and extracting tag information in the state information;
and the information sending module is used for searching a characteristic label corresponding to the label information, associating the state information with the characteristic label, and sending the state information on the psychological consulting information service platform of the colleges and universities.
3. The psychological counseling information service system of colleges and universities according to claim 1 or 2, wherein the information interaction platform further comprises:
the emotion diary establishing module is used for receiving an individual emotion diary created by the student user on the psychological consulting information service platform in colleges and universities and establishing a record of the emotion diary;
a diary template selection module, configured to receive various types of templates of the emotional diary sent by the psychological consulting information service platform in the colleges and universities, and optionally construct the emotional diary at the emotional diary establishment module by the student user;
the emotion diary publishing module is used for receiving the publishing contents of the student users in the emotion diary, acquiring creation time of the emotion diary and created target student users, associating the emotion diary with the creation time and the target student users, and publishing the emotion diary on the psychological consulting information service platform of colleges and universities;
and the emotion diary searching module is used for receiving a searching request initiated by a student user, acquiring the time in the request and the identification information of the target student user, searching the emotion diary corresponding to the identification information, and sending the emotion diary to the student user.
4. The psychological counseling information service system of colleges and universities according to claim 1 or 2, wherein the information interaction platform further comprises:
the using need-to-know module is used for confirming the student user before the student user enters the formal psychological assessment module so as to ensure that the using requirement of the psychological assessment is known;
the psychological assessment module is used for the student user to perform self psychological assessment through a psychological scale provided by the psychological assessment module in the college psychological consultation information service platform, the student user needs to read the psychological scale provided by the psychological assessment module after using the palpation introduction, and fills the psychological scale provided by the psychological assessment module, and the content filled in the psychological scale by the student user is used as target content;
the test result viewing module is used for acquiring target content of the student user, determining a scale analysis result of the student user according to the target content, associating the filling time of the scale with the scale analysis result, and establishing a historical record associated with the student user;
the test history module is used for receiving a search request initiated by a student user in the psychological assessment module, acquiring time in the request as identification information, searching an assessment history record corresponding to the identification information, and sending the history record to the user;
and the sharing module is used for sharing the self-psychological scale evaluation result from the student user to other users.
5. The psychological counseling information service system of colleges and universities according to claim 1 or 2, wherein the system further comprises:
a case confirmation module, configured to receive psychological consultation reservation information provided by the psychological consultation information service platform of the colleges and universities, selectively feed back the counselor user according to the psychological consultation reservation information as target information, send the psychological consultation reservation information to the student user, obtain psychological consultation reservation time in the psychological consultation reservation information and the target student user as identification information, associate the consulting case with the identification information, and establish a psychological consultation file and a history record of the student user;
a consulting arrangement request module, configured to receive psychological consulting information provided by the psychological consulting information service platform of the colleges and universities, make reasonable arrangement according to the psychological consulting information by the consultant user, serve as target feedback, send the target feedback to the target student user, and send confirmation information of the target student user for the consulting arrangement request feedback to the consultant user;
the personal case information management module is used for acquiring student personal case information provided by the psychological consultation information service platform of the colleges and universities, and acquiring student users and psychological consultation arrangement in the information as identification information;
and the individual case return visit module is used for receiving a student user return visit request sent by a consultant user to the psychological consulting information service platform in colleges and universities, sending return visit reservation information to the student user according to the request, and sending confirmation information of the return visit reservation information fed back by the student user to the consultant user.
6. The psychological counseling information service system of colleges and universities according to claim 5, wherein the case information management module comprises:
and the consultation information updating unit is used for updating the identification information of the student user for the consultant user after consultation each time, associating the consultation content with the identification information, and establishing a historical record of the consultation content and the identification information of the student user based on the consultation content and the identification information.
The system comprises a sealed storage unit of consultation information, a service platform and a consultation information service platform, wherein the sealed storage unit of consultation information is used for the consultant user to obtain the consultation content of the student user each time and to perform encrypted storage so as to serve as encrypted information to be sent to the college psychological consultation information service platform; after consulting and settling a case, the consultant user needs to finally confirm the consulting content of the student user who is in the case; after final confirmation, the counseling content of the student user cannot be modified by the counselor user, and the modification needs to be operated by an administrator client of a psychological center of colleges and universities;
and the consulting information extracting unit is used for receiving a searching request initiated by the consultant user in the case information management module, acquiring the target student user and the consulting arrangement in the request as identification information, searching for consulting information corresponding to the identification information, and sending the consulting information to the consultant user.
7. The psychological counseling information service system of colleges and universities according to claim 1 or 2, wherein the crisis screening module includes:
the reservation information reading unit is used for acquiring reservation information of the reservation module and taking the reservation information as data of the crisis screening process;
the text preprocessing unit is used for carrying out text word segmentation on the data, segmenting text character string data into a plurality of words and taking the words as a word matrix; removing meaningless words in the word matrix, clustering and combining similar words on the basis of the meaningless words, and constructing a word matrix with definite meaning;
a TF-IDF word stock document unit is used for identifying the contribution degree and constructing a weight vector by calculating the respective inverse text frequency of each word in the word matrix with definite meaning through a big data sample;
and the emotion analysis single ring is used for calculating the emotion dimensionality score according to the weight vector and used as a result.
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