CN105023078A - Meal operation management system and meal operation management method - Google Patents
Meal operation management system and meal operation management method Download PDFInfo
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- CN105023078A CN105023078A CN201410165467.1A CN201410165467A CN105023078A CN 105023078 A CN105023078 A CN 105023078A CN 201410165467 A CN201410165467 A CN 201410165467A CN 105023078 A CN105023078 A CN 105023078A
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Abstract
The invention discloses a meal operation management system and a meal operation management method. The meal operation management system comprises a management server, a kitchen terminal machine, a meal taking cabinet and an identification device. Information connection is established between the kitchen terminal machine and the management server, and the kitchen terminal machine is arranged in the cooking space of a building. The meal taking cabinet and the identification device are arranged in the meal taking stronghold of the building. The management server is used for receiving meal ordering information transmitted by a mobile device. The kitchen terminal machine is used for arranging meal processing programs based on the meal ordering information. The meal taking cabinet is used for placing meals completed after ending of the meal processing programs. The identification device is used for reading identification certificates correlated to the meal ordering information from the mobile device so as to confirm the position of the meal taking cabinet at which the meals are positioned. According to the meal operation management system and the meal operation management method, safe and rapid brand meal supplies can be provided at a commercial center.
Description
Technical field
The present invention relates to a kind of management system and management method, and in particular to a kind of meal operation management system and meal operation management method.
Background technology
Restaurant, shop of choosing dishes from a menu again, wineshop, restaurant, restaurant, restaurant, Fan Chuang (big restaurant), dining room, dining room, restaurant, restaurant or food shop are the places allowing client buy and enjoy cooked food and beverage.Restaurant one word covers the diet place being in different location and providing different cuisine.
But, the problem of dining difficulty at present in Asia each big city appear in one's mind out, comprise: the cities such as the Taibei, Guangzhou, Shanghai, Beijing, Tokyo, its subject matter is commercial center's room rate and rent high cost, general dining room industry cannot be supported, cause dining room to exit main roads, live in seclusion in lane is done, cause the inconvenience buying meal.Also the service causing box lunch to send outside produces, but the common people cannot see the production run of box lunch, and safety and quality have worry.
As can be seen here, with regard to current food and drink operation trend, obviously cause inconvenience and defect, and need to be further improved.In order to solve above-mentioned dining difficult problem, association area there's no one who doesn't or isn't seeks solution painstakingly, but has no applicable mode for a long time always and completed by development.Therefore, how to integrate relevant software and hardware and do to coordinate, with in commercial center, provide and there is safety, fast and the supply of brand meal, belong to one of current important research and development problem in fact, also become the target that current association area pole need be improved.
Summary of the invention
One aspect of the present invention object is to provide a kind of meal operation management system and meal operation management method, to solve the software and hardware technology problem faced in prior art, with in commercial center, provides the supply with safe, quick and brand meal.
Meal provided by the present invention operation management system comprises management server, kitchen terminal machine, gets buffet and recognition device.Kitchen terminal machine and management server set up information link, and are arranged in the cooking space of buildings; Get buffet and recognition device to be all arranged on getting of buildings and to eat in strong point.Management server is in order to receive the information of making a reservation sent by mobile device, kitchen terminal machine is in order to based on format meal handling procedure of making a reservation, get buffet and terminate rear completed meal in order to place meal handling procedure, recognition device in order to read the identification voucher be associated with the information of making a reservation from mobile device, so as to confirming the position of getting buffet at place, meal.
In one embodiment, meal operation management system also comprises conveying arrangement.Conveying arrangement is arranged between floors, in order to after meal handling procedure completes, by meal from cooking space automatic conveying to getting buffet.
In one embodiment, get in buffet and have attemperator, after meal is transported to and gets buffet, attemperator is incubated meal.
In one embodiment, mobile device connects management server and gets meal strong point with search, and after mobile device completes online payment operation by payment platform, management server passes on the information of making a reservation to kitchen terminal machine.
In one embodiment, get buffet and have electronic lock, after recognition device judges to identify that voucher is by identification, electronic lock is automatic unlocking then, for getting meal.
In one embodiment, kitchen terminal facility have video camera, and mobile device makes live by management server with the meal obtained in the cooking space captured by video camera.
In one embodiment, after recognition device reads identification voucher, mobile device cumulative bonus is counted.
In one embodiment, after recognition device reads identification voucher, mobile device presents service satisfaction scoring questionnaire.
In one embodiment, identify that voucher is two-dimensional bar code.
In one embodiment, mobile device is mobile phone or panel computer.
On the other hand, meal provided by the present invention operation management method, comprises the following steps: to receive the information of making a reservation sent by mobile device; Based on the information of making a reservation, arrange meal handling procedure; Utilize and be arranged on getting in meal strong point of buildings and get buffet and place meal handling procedure and terminate rear completed meal; Getting in meal strong point at buildings, reads the identification voucher be associated with the information of making a reservation from mobile device, so as to confirming the position of getting buffet at place, meal.
In one embodiment, meal operation management method also comprises: after meal handling procedure completes, and utilizes conveying arrangement by meal from the cooking space automatic conveying of buildings to getting buffet.
In one embodiment, meal operation management method also comprises: after meal is transported to and gets buffet, enable the attemperator got in buffet and be incubated meal.
In one embodiment, mobile device connects management server and gets meal strong point with search, and after mobile device completes online payment operation by payment platform, management server passes on the information of making a reservation to kitchen terminal machine.
In one embodiment, meal operation management method also comprises: after recognition device judges to identify that voucher is by identification, get the electronic lock then automatic unlocking of buffet, for getting meal.
In one embodiment, meal operation management method also comprises: utilize video camera to take the cooking space of buildings, and mobile device makes live by management server with the meal obtained in cooking space.
In one embodiment, after recognition device reads identification voucher, mobile device cumulative bonus is counted.
In one embodiment, after recognition device reads identification voucher, mobile device presents service satisfaction scoring questionnaire.
In one embodiment, identify that voucher is two-dimensional bar code.
In one embodiment, mobile device is mobile phone or panel computer.
In sum, technical scheme of the present invention compared with prior art has obvious advantage and beneficial effect.Pass through technique scheme, suitable technical progress can be reached, and the extensive value had in industry, it at least has following advantages: in conjunction with network meal-ordering and payment, there is provided the diversity meal such as brand and the cooking of central kitchen to carry out the secondary cooking in business strong point (cooking space), be supplied to client's safety, quick, convenient and diversified food and beverage sevice.
By with embodiment, above-mentioned explanation is explained in detail below, and technical scheme of the present invention is provided further explains.
Accompanying drawing explanation
For above and other object of the present invention, feature, advantage and embodiment can be become apparent, the description of the drawings is as follows:
Fig. 1 is the schematic diagram of a kind of meal operation management system according to one embodiment of the invention; And
Fig. 2 is the process flow diagram of a kind of meal operation management method according to one embodiment of the invention.
Embodiment
In order to make of the present invention describe more detailed and complete, can refer to accompanying drawing and the various embodiment of the following stated, number identical in accompanying drawing represents same or analogous element.On the other hand, well-known element and step do not describe in an embodiment, to avoid causing unnecessary restriction to the present invention.
" about " used herein modifies any quantity that can change slightly, but this change slightly can't change its essence.In embodiments unless otherwise noted, then the error range representing the numerical value modified with " about " is generally allow within 20 percent, is preferably within 10, is then within 5 percent more preferably.
In embodiment and claims, unless be particularly limited to some extent for article in literary composition, otherwise " one " and " being somebody's turn to do " can be made a general reference one or more.
Fig. 1 is the schematic diagram of a kind of meal operation management system 100 according to one embodiment of the invention.As shown in Figure 1, meal operation management system 100 comprises management server 110, kitchen terminal machine 120 and gets buffet 130.Architecturally, kitchen terminal machine 120 and management server 110 set up information link, and are arranged in the cooking space 172 of buildings 170; Get buffet 130 and be arranged on getting in meal strong point 174 of buildings 170.So, the invention provides a meal goods entry, stock and sales platform (integration management server 110 and kitchen terminal machine 120), supplier can enter platform after completing contract signing and carry out the added operation in meal, can pick up goods into total storehouse 160 to supplier strong point by this service provider after meal is added, each strong point (as: buildings 170) is sent to again by total storehouse 160, by the information link between kitchen terminal machine 120 and management server 110, meal supplier by stock and sales situation management server 110 obtaining each strong point, can carry out the warehouse entry operation that places an order.Particularly, meal supplier and this service provider monthly can settle accounts and pay the bill, and meal supplier also can provide the advertising campaigns such as meal.
Service provider from the above, it carries out strong point according to commercial circle assessment and sets up.Do strong point for buildings 170, get meal strong point 174 and be located at Stall space (as: about 2 square metres), secondary is cooked space 172 and be located at second floor or 3rd floors, determine according to commercial circle quantity space.Particularly, this service provider can be responsible for platform, warehousing system, logistics service and strong point etc. and set up, and its commercial pattern comprises: member's platform service expense, meal gross profit, added expense, cooking expense, movable expense etc.Service provider also can conclude all standard job procedure (SOP) etc. at strong point.
On the other hand, client can utilize mobile device 180 (as: mobile phone, panel computer or other portable electron devices) to connect management server 110 and nearest get meal strong point 174 to search for, carry out meal by the application program (APP) of mobile device 180 and get meal selection of time (meal cooking length of time must be added), management server 110 provides reservation, the different selection such as regular, after client is selected by APP, management server 110 receives the information of making a reservation that sent by mobile device 180 to set up order.APP self-clocking after customer payment also reminds client to get meal to getting meal strong point 174.
About the mode of customer payment, in one embodiment, client connects payment platform 190 by APP, and payment platform 190 can have server, data bank or aforesaid combination.Payment platform 190 and management server 110 set up information link, and after mobile device 180 completes online payment operation by payment platform 190, management server 110 passes on the information of making a reservation to kitchen terminal machine 120.Kitchen terminal machine 120 is based on format meal handling procedure of making a reservation, so related personnel can start to make meal.
Can connect line to allow client and check the situation that meal makes, in one embodiment, kitchen terminal machine 120 has video camera 122, and mobile device 180 makes live by management server 110 with the meal obtained in the cooking space 172 captured by video camera 122.Client can be watched by the APP of mobile device 180, so as to avoiding for worried to some extent in production run and quality.
After meal completes, related personnel can terminate above-mentioned meal handling procedure down to kitchen terminal machine 120, the buffet 130 of getting getting meal strong point 174 terminates rear completed meal in order to place meal handling procedure, when client gets meal, be arranged on get meal strong point 174 recognition device 140 in order to read the identification voucher (as: two-dimensional bar code, sequence number or other identifying informations) be associated with the information of making a reservation from mobile device 180, so as to confirmation place, meal the position of getting buffet 130.In one embodiment, get buffet 130 and can have electronic lock 132, after recognition device 140 judges to identify that voucher is by identification, electronic lock 132 automatic unlockings, for getting meal.Then, client can take out meal from getting buffet 130.
Be distributed to the mode of getting buffet 130 about meal, in one embodiment, adopt artificial method of shipment; Or in another embodiment, adopt automatic transportation mode, specifically, meal operation management system 100 also comprises conveying arrangement 150 (as: elevator).Architecturally, conveying arrangement 150 is arranged in buildings 170.In use, conveying arrangement 150 in order to after meal handling procedure completes, by meal from cooking space 172 automatic conveying to getting buffet 130.Moreover get in buffet 130 and have attemperator 134, after meal is transported to and gets buffet 130, attemperator 134 pairs of meals are incubated, so as to maintaining the quality of food.
In one embodiment, after recognition device 140 reads identification voucher, mobile device cumulative bonus is counted, so as to attracting client's backflow.Or or moreover, in one embodiment, read identify after voucher at recognition device 140, mobile device presents service satisfaction scoring questionnaire, using as the reference of getting meal strong point 174 and serving.
On the other hand, Fig. 2 is the process flow diagram of a kind of meal operation management method 200 according to one embodiment of the invention.As shown in Figure 2, meal operation management method 200 comprises step 210 ~ 240 and (should be appreciated that, step mentioned in the present embodiment, except chatting its order bright especially, all can adjust its tandem according to actual needs, even can perform simultaneously or partly simultaneously).As for the hardware unit implementing these steps, because above embodiment is specifically open, therefore it is no longer repeated.
In step 210, receive the information of making a reservation sent by the mobile device of client; In step 220, based on the information of making a reservation, arrange meal handling procedure; In step 230, utilize and be arranged on getting in meal strong point of buildings and get buffet and place meal handling procedure and terminate rear completed meal; In step 240, getting in meal strong point at buildings, reads the identification voucher be associated with the information of making a reservation from mobile device, so as to confirming the position of getting buffet at place, meal.Then, client can take out meal from getting buffet.
In one embodiment, meal operation management method 200 also comprises: after meal handling procedure completes, and utilizes conveying arrangement by meal from the cooking space automatic conveying of buildings to getting buffet.Whereby, robotization delivery operation is realized.
In one embodiment, meal operation management method 200 also comprises: after meal is transported to and gets buffet, enable the attemperator got in buffet and be incubated meal.Whereby, the quality of food is guaranteed.
In one embodiment, meal operation management method 300 also comprises: after recognition device judges to identify that voucher is by identification, get the electronic lock then automatic unlocking of buffet, for getting meal.Whereby, food is avoided to be failed to understand that personage gets by mistake.
In one embodiment, meal operation management method 300 also comprises: utilize video camera to take the cooking space of buildings, and mobile device makes live by management server with the meal obtained in cooking space.Whereby, client can be watched by the APP of mobile device, to avoid for worried to some extent in production run and quality.
In sum, the present invention is conceived to integrate relevant software and hardware and does to coordinate, in conjunction with network meal-ordering and payment, there is provided the diversity meal such as brand and the cooking of central kitchen to carry out the secondary cooking in business strong point (cooking space), be supplied to client's safety, quick, convenient and diversified food and beverage sevice.
Although the present invention with embodiment openly as above; so itself and be not used to limit the present invention, any those skilled in the art, without departing from the spirit and scope of the present invention; when doing various variation and retouching, therefore protection scope of the present invention is when being as the criterion depending on those as defined in claim.
Claims (20)
1. a meal operation management system, is characterized in that, this meal operation management system comprises:
Management server, it is in order to receive the information of making a reservation sent by mobile device;
Kitchen terminal machine, itself and described management server set up information link, and are arranged in the cooking space of buildings, in order to based on described information of making a reservation, arrange meal handling procedure;
Get buffet, it is arranged on getting in meal strong point of described buildings, terminates rear completed meal in order to place described meal handling procedure;
Recognition device, it is arranged on described in described buildings gets in meal strong point, in order to read the identification voucher be associated with the described information of making a reservation from described mobile device, so as to confirming the position of getting buffet described in place, described meal.
2. meal as claimed in claim 1 operation management system, it is characterized in that, this meal operation management system also comprises:
Conveying arrangement, it is arranged in described buildings, in order to after described meal handling procedure completes, described meal is got buffet from described cooking space automatic conveying to described.
3. meal as claimed in claim 2 operation management system, is characterized in that, described in get in buffet there is attemperator, after getting buffet described in being transported in described meal, described attemperator is incubated described meal.
4. meal as claimed in claim 1 operation management system, it is characterized in that, described mobile device connects described management server and get meal strong point described in searching for, and after described mobile device completes online payment operation by payment platform, described management server pass on described in make a reservation information to described kitchen terminal machine.
5. meal as claimed in claim 4 operation management system, is characterized in that, described in get buffet there is electronic lock, judge that described identification voucher is by after identifying at described recognition device, described electronic lock then automatic unlocking, for getting meal.
6. meal as claimed in claim 1 operation management system, it is characterized in that, described kitchen terminal facility have video camera, and described mobile device makes live by described management server with the meal obtained in the described cooking space captured by described video camera.
7. meal as claimed in claim 1 operation management system, it is characterized in that, after described recognition device reads described identification voucher, described mobile device cumulative bonus is counted.
8. meal as claimed in claim 1 operation management system, is characterized in that, after described recognition device reads described identification voucher, described mobile device presents service satisfaction scoring questionnaire.
9. meal as claimed in claim 1 operation management system, it is characterized in that, described identification voucher is two-dimensional bar code.
10. meal as claimed in claim 1 operation management system, it is characterized in that, described mobile device is mobile phone or panel computer.
11. 1 kinds of meal operation management methods, is characterized in that, this meal operation management method comprises:
Receive the information of making a reservation sent by mobile device;
Based on described information of making a reservation, arrange meal handling procedure;
Utilize and be arranged on getting of described buildings and get buffet in meal strong point and place described meal handling procedure and terminate rear completed meal;
Getting described in described buildings in meal strong point, read the identification voucher be associated with the described information of making a reservation from described mobile device, so as to confirming the position of getting buffet described in place, described meal.
12. meal as claimed in claim 11 operation management methods, it is characterized in that, this meal operation management method also comprises:
After described meal handling procedure completes, utilize conveying arrangement that described meal is got buffet from the cooking space automatic conveying of described buildings to described.
13. meal as claimed in claim 11 operation management methods, it is characterized in that, this meal operation management method also comprises: after getting buffet described in being transported in described meal, the attemperator got described in enabling in buffet is incubated described meal.
14. meal as claimed in claim 11 operation management methods, it is characterized in that, described mobile device connects described management server and get meal strong point described in searching for, and after described mobile device completes online payment operation by payment platform, described management server pass on described in make a reservation information to described kitchen terminal machine.
15. meal as claimed in claim 14 operation management methods, it is characterized in that, this meal operation management method also comprises: judge that described identification voucher is by after identifying at described recognition device, described in get the electronic lock then automatic unlocking of buffet, for getting meal.
16. meal as claimed in claim 11 operation management methods, it is characterized in that, this meal operation management method also comprises:
Utilize video camera to take the cooking space of described buildings, described mobile device makes live by described management server with the meal obtained in described cooking space.
17. meal as claimed in claim 11 operation management methods, is characterized in that, after described recognition device reads described identification voucher, described mobile device cumulative bonus is counted.
18. meal as claimed in claim 11 operation management methods, is characterized in that, after described recognition device reads described identification voucher, described mobile device presents service satisfaction scoring questionnaire.
19. meal as claimed in claim 11 operation management methods, it is characterized in that, described identification voucher is two-dimensional bar code.
20. meal as claimed in claim 11 operation management methods, it is characterized in that, described mobile device is mobile phone or panel computer.
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| CN201410165467.1A CN105023078A (en) | 2014-04-23 | 2014-04-23 | Meal operation management system and meal operation management method |
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| CN201410165467.1A CN105023078A (en) | 2014-04-23 | 2014-04-23 | Meal operation management system and meal operation management method |
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| CN107862809A (en) * | 2017-11-09 | 2018-03-30 | 深圳市幸福商城科技股份有限公司 | A kind of food product booking method and device |
| CN108197859A (en) * | 2017-12-27 | 2018-06-22 | 成都格品科技有限公司 | A kind of dresser is made a reservation and pick-up system and application method |
| CN108922020A (en) * | 2018-05-17 | 2018-11-30 | 刘文尧 | A kind of warm-served food Intelligent Machining vending machine based on wireless network |
| CN110991790A (en) * | 2019-10-21 | 2020-04-10 | 山西矿为食品科技有限公司 | Intelligent operation management system for coal mine catering |
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| CN202025356U (en) * | 2011-03-17 | 2011-11-02 | 无锡引速得信息科技有限公司 | Intelligent self-service catering management system |
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