CN106097171A - A kind of Self-help ordering method and system based on cell-phone customer terminal - Google Patents
A kind of Self-help ordering method and system based on cell-phone customer terminal Download PDFInfo
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- CN106097171A CN106097171A CN201610409307.6A CN201610409307A CN106097171A CN 106097171 A CN106097171 A CN 106097171A CN 201610409307 A CN201610409307 A CN 201610409307A CN 106097171 A CN106097171 A CN 106097171A
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- 238000000034 method Methods 0.000 title claims abstract description 14
- 238000012986 modification Methods 0.000 claims abstract description 14
- 230000004048 modification Effects 0.000 claims abstract description 14
- 238000012217 deletion Methods 0.000 claims abstract description 5
- 230000037430 deletion Effects 0.000 claims abstract description 5
- 235000013305 food Nutrition 0.000 claims abstract description 4
- 235000013311 vegetables Nutrition 0.000 claims description 46
- 238000012790 confirmation Methods 0.000 claims description 14
- 230000000694 effects Effects 0.000 claims description 11
- 235000012054 meals Nutrition 0.000 claims description 9
- 230000005540 biological transmission Effects 0.000 claims description 3
- 238000007689 inspection Methods 0.000 claims description 2
- 239000006227 byproduct Substances 0.000 abstract 1
- 238000012795 verification Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007812 deficiency Effects 0.000 description 1
- 230000001419 dependent effect Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000007613 environmental effect Effects 0.000 description 1
- 239000010893 paper waste Substances 0.000 description 1
- 230000001737 promoting effect Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
- G06Q20/322—Aspects of commerce using mobile devices [M-devices]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
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Abstract
The invention discloses a kind of Self-service order system based on cell-phone customer terminal and method, comprising: cell-phone customer terminal: can order food, and realize location-based service, menu displaying, member registration and login, commercial articles searching, reservation Checkout Feature;Background server: receive the data being shown of ordering of cell-phone customer terminal, can realize with database is mutual, completes increase, deletion and the modification of corresponding data;Kitchen display terminal: in order to storing the information of ordering, and operate.The present invention can be traced to the source by product and carries out false proof and can carry out sales promotion to any web site url.Present invention reduces the quantity of staff, greatly improve the efficiency of ordering in dining room, reduce the operation cost in dining room, there is feature easily and efficiently.
Description
Technical field
The present invention relates to electronic information technical field, more specifically relate to a kind of self-service point based on cell-phone customer terminal
Meal method and system.
Background technology
The mode of ordering dishes in current dining room is all dependent on the realization of manually ordering of waiter mostly, mainly includes both of which:
The first pattern of ordering: be look at the menu of papery, the vegetable that oral account selects by client, made a copy of menu by table steward by hand
Mode is ordered, and makes a copy of to finish and passes to kitchen again.For this original mode of ordering, if waiter's mistranscription, easily draw
Playing dispute, and inefficiency, human cost is high.The second is ordered pattern: one papery of client of each dining table is given in dining room
Menu, is chosen on the menu of papery by client, chooses and finishes, then by table steward, the menu chosen is passed to kitchen
Room.Because this mode be still necessary to waiter on the scene in the case of, client just can complete to order, and waste paper, institute
With the same higher of operating cost.
The existing tradition of both the above is ordered pattern, and client cannot see the ready-made appearance of vegetable intuitively, more imagine
Not going out its How does it taste, client just cannot make correct selection according to the characteristic point of vegetable color.If waiter is not
In the case of on the scene, client more cannot complete the process automatically ordered.From the point of view of so to Restaurant Operation person, just all generally also exist
Human cost is high, the problem of inefficiency of ordering..
Content of the invention
For overcoming above-mentioned deficiency, the invention provides a kind of convenient, fast, save artificial based on cell-phone customer terminal from
Help method and system of ordering.
The technical solution used in the present invention is: a kind of Self-help ordering method based on cell-phone customer terminal, comprises the steps:
S1, the application of restaurant/restaurant obtains mandate and orders administration authority, obtains and authorize account;
S2, restaurant/restaurant is logged into into management module of ordering by the mandate account obtaining, adds head store vegetable by authority and divide
Class and price;
S3, user uses cell-phone customer terminal to enter, by barcode scanning/search/positioning function, the point that this shop is checked in restaurant/restaurant in S2
The meal page, including vegetable classification, vegetable introduction and price;
S4, user can select name of the dish by cell-phone customer terminal from the page of ordering, click on and add, and cell-phone customer terminal is by this information of ordering
Transmission is to ordering system for dining room, and this vegetable is joined by meal ordering system orders information table and refreshes the menu page;
Delete dish information: user can open the menu page by cell-phone customer terminal, picks out unsatisfied vegetable, click on
Delete, this vegetable is deleted from menu;
S5, user clicks on cell-phone customer terminal and completes to order, generates final menu, confirms errorless and fills in oneself sat table
Number, complete submission order of ordering dishes;
Can display in the account that S1 is had orders management module after in S6, S5, user submits fixed point dish order to, then
Kitchen is submitted to complete operation of ordering dishes;
Ready for canteen information, after kitchen is ready to, is passed to background server, is delivered to canteen accordingly by waiter by S7
Dining table after, the information served is passed to cell-phone customer terminal by background server, client start dining;
S8, after client's dining finishes, is clicked on by cell-phone customer terminal and checks, and order of checking passes to background server, and backstage takes
Business device automatically generates bill and prints, and client can select to pay by mails or pay in cash;
S9, client pays after completing, and payment information is fed back to cell-phone customer terminal by background server, and cell-phone customer terminal shows "
Pay ".
As the setting further of such scheme, after described user submits order to, also comprise the steps:
Step a, background server send whether confirm lower mono signal to cell-phone customer terminal;
Step b, cell-phone customer terminal are to mono signal under background server feedback acknowledgment;
After step c, background server receive the lower mono signal of confirmation, again to cell-phone customer terminal send confirmation signal whether under
Single;
Cell-phone customer terminal returns to background server and confirms lower mono signal;
If background server does not receives the confirmation of client and places an order signal, then again send menu information, hand to cell-phone customer terminal
Machine client again returns to again order interface.
As the setting further of such scheme, each vegetable on menu can be grasped by described kitchen display terminal
Make, can the state of real time inspection vegetable on the cell-phone customer terminal of user:
Not operating, cell-phone customer terminal shows " waiting to be produced ", and for the vegetable of " waiting to be produced ", it also can be deleted by user
And modification;
Confirming operation, after kitchen click " confirmation " starts from, background server information passes to cell-phone customer terminal, this vegetable
State can be shown as " making ", this vegetable then cannot be deleted by user;
Operation in short supply, after " in short supply " is clicked in kitchen, background server information passes to cell-phone customer terminal, the state meeting of this vegetable
It is shown as " in short supply ".
As the setting further of such scheme, after described " in short supply " information is transferred to cell-phone customer terminal, user clicks on really
Recognizing, vegetable in short supply is deleted in menu.
As the setting further of such scheme, described E-Payment includes online payment, mobile payment.
Another object of the present invention provides a kind of Self-service order system based on cell-phone customer terminal, comprising:
Cell-phone customer terminal: can order food, and realize location-based service, menu displaying, member registration and login, commercial articles searching, pre-
About Checkout Feature;
Background server: receive the data being shown of ordering of cell-phone customer terminal, can realize with database is mutual, completes phase
Answer increase, deletion and the modification of data;
Kitchen display terminal: in order to storing the information of ordering, and operate.
As the setting further of such scheme, described cell-phone customer terminal being provided with APP, described APP includes that commodity arrange
Table module, commodity details introduce module, positioning navigation module, module of ordering.
As the setting further of such scheme, described background server includes: man-machine interface, transport module, order are beaten
Print machine, described man-machine interface is provided with background module, described background module include authority management module, proxy management module,
Merchant management module, shop management module, category management module, commodity search condition management module, general goods management
Module, activity recommendation management module, order management module, system setup module, trade company can carry out phase by the above-mentioned module of editor
Should operate.
As the setting further of such scheme, the function of described background server includes:
S1, root pass through rights management, arrange member's authority, add agency/hotel owner's authority account;
S2, pass through activity recommendation module interpolation activity, setting, modification activity;
S3, voluntarily modification, interpolation, editing classification menu and classification icon;
S4, hotel owner may select head store commodity and be added, change, edit the user showing needs.
It as the setting further of such scheme, in described background server, is provided with public service layer, for by jointly
Access service logic be put in public service layer for dispose order webpage, backstage webpage receive client order data simultaneously
Shown.
The present invention can make consumer pass through the APP Self-help ordering of cell-phone customer terminal, and it has the beneficial effect that:
1st, can show that vegetable is classified, vegetable picture, price, taste etc. can be seen;Can order dishes again, verification certificate, moves back dish, urges dish;
2nd, tradition menu can be solved need to often renovate, change, change, the problem that substantial amounts of energy and financial resources will be expended;
3rd, reduce the quantity of staff, greatly improve the efficiency of ordering in dining room, reduce the operation cost in dining room, make meal
The Room more rule is orderly, improves dining environmental amenity degree.
Brief description
Fig. 1 is the flow chart of the present invention.
Detailed description of the invention
Below in conjunction with the accompanying drawings and the present invention is described further by embodiment.
As it is shown in figure 1, a kind of Self-help ordering method based on cell-phone customer terminal, comprise the steps:
S1, the application of restaurant/restaurant obtains mandate and orders administration authority, obtains and authorize account;
S2, restaurant/restaurant is logged into into management module of ordering by the mandate account obtaining, adds head store vegetable by authority and divide
Class and price;
S3, user uses cell-phone customer terminal to enter, by barcode scanning/search/positioning function, the point that this shop is checked in restaurant/restaurant in S2
The meal page, including vegetable classification, vegetable introduction and price;
S4, user can select name of the dish by cell-phone customer terminal from the page of ordering, click on and add, and cell-phone customer terminal is by this information of ordering
Transmission is to ordering system for dining room, and this vegetable is joined by meal ordering system orders information table and refreshes the menu page;
Delete dish information: user can open the menu page by cell-phone customer terminal, picks out unsatisfied vegetable, click on
Delete, this vegetable is deleted from menu;
S5, user clicks on cell-phone customer terminal and completes to order, generates final menu, confirms errorless and fills in oneself sat table
Number, complete submission order of ordering dishes;
Can display in the account that S1 is had orders management module after in S6, S5, user submits fixed point dish order to, then
Kitchen is submitted to complete operation of ordering dishes;
After described user submits order to, also comprise the steps:
Step a, background server send whether confirm lower mono signal to cell-phone customer terminal;
Step b, cell-phone customer terminal are to mono signal under background server feedback acknowledgment;
After step c, background server receive the lower mono signal of confirmation, again to cell-phone customer terminal send confirmation signal whether under
Single;
Cell-phone customer terminal returns to background server and confirms lower mono signal;
If background server does not receives the confirmation of client and places an order signal, then again send menu information, hand to cell-phone customer terminal
Machine client again returns to again order interface.
Ready for canteen information, after kitchen is ready to, is passed to background server, is delivered to canteen by waiter by S7
After corresponding dining table, the information served is passed to cell-phone customer terminal by background server, and client starts dining;
Each vegetable on menu can be operated on the display terminal of described kitchen, can be real-time on the cell-phone customer terminal of user
Check the state of vegetable:
Not operating, cell-phone customer terminal shows " waiting to be produced ", and for the vegetable of " waiting to be produced ", it also can be deleted by user
And modification;
Confirming operation, after kitchen click " confirmation " starts from, background server information passes to cell-phone customer terminal, this vegetable
State can be shown as " making ", this vegetable then cannot be deleted by user;
Operation in short supply, after " in short supply " is clicked in kitchen, background server information passes to cell-phone customer terminal, the state meeting of this vegetable
It is shown as " in short supply ".
After described " in short supply " information is transferred to cell-phone customer terminal, user clicks on confirmation, and vegetable in short supply is deleted in menu.
S8, after client's dining finishes, is clicked on by cell-phone customer terminal and checks, and order of checking passes to background server, after
Station server automatically generates bill and prints, and client can select to pay by mails or pay in cash.
E-Payment includes any Third-party payment platform.
S9, client pays after completing, and payment information is fed back to cell-phone customer terminal by background server, and cell-phone customer terminal shows
" pay ".
Described E-Payment includes online payment, mobile payment.
A kind of Self-service order system based on cell-phone customer terminal, comprising:
1st, cell-phone customer terminal: be provided with APP on described cell-phone customer terminal, described APP includes that items list module, commodity details are situated between
Continue module, positioning navigation module, module of ordering, and can order food, and realizes location-based service, menu displaying, member registration and step on
Record, commercial articles searching, reservation Checkout Feature;
2nd, background server: receive the data being shown of ordering of cell-phone customer terminal, can realize with database is mutual, completes
The increase of corresponding data, deletion and modification;Described background server includes: man-machine interface, transport module, order printer,
Being provided with background module in described man-machine interface, described background module includes authority management module, proxy management module, businessman's pipe
Reason module, shop management module, category management module, commodity search condition management module, general goods management module, work
Dynamic recommendation manages module, order management module, system setup module, and trade company can carry out corresponding operating by the above-mentioned module of editor.
The function of described background server includes:
S1, root pass through rights management, arrange member's authority, add agency/hotel owner's authority account;
S2, pass through activity recommendation module interpolation activity, setting, modification activity;
S3, voluntarily modification, interpolation, editing classification menu and classification icon;
S4, hotel owner may select head store commodity and be added, change, edit the user showing needs.
It is mutual that the Main Function of background server is to realize with database, complete the increase of corresponding data, deletion with
And modification, concrete operating process is as follows:
(1) system manager utilizes correct username and password to log into system.
(2), after keeper's Successful login entrance system, the relevant information of system can be managed, specifically include order management,
User's management, menu management, dining table management and system administration etc..
It is provided with public service layer, for the service logic jointly accessing is put into public service in described background server
In Ceng for disposing webpage of ordering, backstage webpage receive the data being shown of ordering of client.
3rd, kitchen display terminal: in order to storing the information of ordering, and carry out corresponding operating.
The present invention can show that vegetable is classified, and can see vegetable picture, price, taste etc.;Can order dishes again, verification certificate, moves back
Dish, urges dish, and the dining promoting client is experienced, and have dropped management difficulty and the integrated cost in dining room.
It is explained in detail above in conjunction with the detailed description of the invention to the present invention for the accompanying drawing, but the present invention is not limited to above-mentioned
Embodiment, in the ken that those of ordinary skill in the art are possessed, can also be before without departing from present inventive concept
Put that various changes can be made.
Claims (10)
1. the Self-help ordering method based on cell-phone customer terminal, it is characterised in that comprise the steps:
S1, the application of restaurant/restaurant obtains mandate and orders administration authority, obtains and authorize account;
S2, restaurant/restaurant is logged into into management module of ordering by the mandate account obtaining, adds head store vegetable by authority and divide
Class and price;
S3, user uses cell-phone customer terminal to enter, by barcode scanning/search/positioning function, the point that this shop is checked in restaurant/restaurant in S2
The meal page, including vegetable classification, vegetable introduction and price;
S4, user can select name of the dish by cell-phone customer terminal from the page of ordering, click on and add, and cell-phone customer terminal is by this information of ordering
Transmission is to ordering system for dining room, and this vegetable is joined by meal ordering system orders information table and refreshes the menu page;
Delete dish information: user can open the menu page by cell-phone customer terminal, picks out unsatisfied vegetable, click on
Delete, this vegetable is deleted from menu;
S5, user clicks on cell-phone customer terminal and completes to order, generates final menu, confirms errorless and fills in oneself sat table
Number, complete submission order of ordering dishes;
Can display in the account that S1 is had orders management module after in S6, S5, user submits fixed point dish order to, then
Kitchen is submitted to complete operation of ordering dishes;
Ready for canteen information, after kitchen is ready to, is passed to background server, is delivered to canteen accordingly by waiter by S7
Dining table after, the information served is passed to cell-phone customer terminal by background server, client start dining;
S8, after client's dining finishes, is clicked on by cell-phone customer terminal and checks, and order of checking passes to background server, and backstage takes
Business device automatically generates bill and prints, and client can select to pay by mails or pay in cash;;
S9, client pays after completing, and payment information is fed back to cell-phone customer terminal by background server, and cell-phone customer terminal shows "
Pay ".
2. the Self-help ordering method based on cell-phone customer terminal according to claim 1, it is characterised in that: described user submits to
After order, also comprise the steps:
Step a, background server send whether confirm lower mono signal to cell-phone customer terminal;
Step b, cell-phone customer terminal are to mono signal under background server feedback acknowledgment;
After step c, background server receive the lower mono signal of confirmation, again to cell-phone customer terminal send confirmation signal whether under
Single;
Cell-phone customer terminal returns to background server and confirms lower mono signal;
If background server does not receives the confirmation of client and places an order signal, then again send menu information, hand to cell-phone customer terminal
Machine client again returns to again order interface.
3. the Self-help ordering method based on cell-phone customer terminal according to claim 1, it is characterised in that: described kitchen shows
Each vegetable on menu can be operated in terminal, can the state of real time inspection vegetable on the cell-phone customer terminal of user:
Not operating, cell-phone customer terminal shows " waiting to be produced ", and for the vegetable of " waiting to be produced ", it also can be deleted by user
And modification;
Confirming operation, after kitchen click " confirmation " starts from, background server information passes to cell-phone customer terminal, this vegetable
State can be shown as " making ", this vegetable then cannot be deleted by user;
Operation in short supply, after " in short supply " is clicked in kitchen, background server information passes to cell-phone customer terminal, the state meeting of this vegetable
It is shown as " in short supply ".
4. the Self-help ordering method based on cell-phone customer terminal according to claim 3, it is characterised in that described " in short supply " is believed
After breath is transferred to cell-phone customer terminal, user clicks on confirmation, and vegetable in short supply is deleted in menu.
5. a kind of Self-help ordering method based on cell-phone customer terminal according to claim 1, it is characterised in that: described electronics
Payment includes online payment, mobile payment.
6. the Self-service order system based on cell-phone customer terminal, it is characterised in that include:
Cell-phone customer terminal: can order food, and realize location-based service, menu displaying, member registration and login, commercial articles searching, pre-
About Checkout Feature;
Background server: receive the data being shown of ordering of cell-phone customer terminal, can realize with database is mutual, completes phase
Answer increase, deletion and the modification of data;
Kitchen display terminal: in order to storing the information of ordering, and operate.
7. the Self-service order system based on cell-phone customer terminal according to claim 6, it is characterised in that: described cell phone customer
Being provided with APP on end, described APP includes that items list module, commodity details introduce module, positioning navigation module, module of ordering.
8. the Self-service order system based on cell-phone customer terminal according to claim 6, it is characterised in that described background service
Device includes: man-machine interface, transport module, order printer, and described man-machine interface is provided with background module, described background module
Including authority management module, proxy management module, merchant management module, shop management module, category management module, commodity
Search condition management module, general goods management module, activity recommendation management module, order management module, system setup module,
Trade company can carry out corresponding operating by the above-mentioned module of editor.
9. a kind of Self-service order system based on cell-phone customer terminal according to claim 6, it is characterised in that described backstage
The function of server includes:
S1, root pass through rights management, arrange member's authority, add agency/hotel owner's authority account;
S2, pass through activity recommendation module interpolation activity, setting, modification activity;
S3, voluntarily modification, interpolation, editing classification menu and classification icon;
S4, hotel owner may select head store commodity and be added, change, edit the user showing needs.
10. a kind of Self-service order system based on cell-phone customer terminal according to claim 6, it is characterised in that: after described
It is provided with public service layer in station server, be used for deployment point for being put into the service logic jointly accessing in public service layer
Meal webpage, backstage webpage receive the data being shown of ordering of client.
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