CN106067147A - A kind of Self-service order system and method - Google Patents

A kind of Self-service order system and method Download PDF

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Publication number
CN106067147A
CN106067147A CN201610466618.6A CN201610466618A CN106067147A CN 106067147 A CN106067147 A CN 106067147A CN 201610466618 A CN201610466618 A CN 201610466618A CN 106067147 A CN106067147 A CN 106067147A
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ordering
terminal
client
self
kitchen
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包永祥
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

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  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Cash Registers Or Receiving Machines (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The present invention relates to a kind of meal ordering system and method, being specifically related to a kind of many people can the meal ordering system of remote interaction and method.The invention provides a kind of Self-service order system, including central server, also include consumer terminal group, kitchen terminal and the front station terminal being connected with described central server, described consumer terminal group, comprise at least one terminal of ordering, described respectively ordering carries out interaction by central server between terminal, it is achieved multiple terminals of ordering are ordered jointly.Self-help ordering settlement system is that diner provides preferably experience, applied widely, each client can be carried out remote interaction simultaneously order by respective intelligence, improve efficiency of ordering, improve dining room efficiency of operation, order of ordering is delivered to kitchen without service man, is sent directly to kitchen by communication network, not only increase work efficiency, and ensure that the priority of dining is orderly.

Description

A kind of Self-service order system and method
Technical field
The present invention relates to a kind of meal ordering system and method, being specifically related to a kind of many people can the meal ordering system of remote interaction and side Method.
Background technology
In today that market economy is flourish, hotel, catering industry quickly grow.The best along with economic environment Turn, as service occupation, in the face of the harsh increasingly competitive reality of catering trade, how to strengthen management, improve work efficiency and Improve the problem that service quality has become anxious to be resolved.
At present, the mode of the ordering and clearing that catering trade is conventional is that, after client enters dining room, service man passes menu, Checking for client and click, the vegetable that client clicks is recorded generation menu by service man, subsequently, sends into kitchen, and cook is according to clothes The menu that business person is given is cooked;After client had a meal, then foreground is gone to wait in line checkout.
Technology that electronics orders is arisen at the historic moment the most much to utilize the Internet to carry out, such as Patent No. The patent of invention of CN201310564856.7 discloses a kind of method of self-service ordering and clearing, including: client is by self-service Settlement terminal machine of ordering clicks through interface of ordering;Select to order mode according to demand, generates menu, after having paid, self-service Settlement terminal machine of ordering generates order of ordering, and is sent to foreground host by communication network and is placed in the order reception dress in kitchen Put.The present invention utilizes multiple Self-help ordering settlement terminal machine to realize intelligence and orders, and self-help settlement is simple to operate;And for example publication number The Chinese utility model patent " Self-service dish ordering system " of CN201498053U, discloses a kind of self-service formula order dishes system, cashier's office in a shop sets Having touch display screen, bank note coin-freed arrangement, CPU etc., this device is similar to ATM, and guest can be according to certainly Oneself hobby, the picture that look at food on the touchscreen is selected the dish oneself liked, has greatly been saved the cost of dining room employment.
But, above-mentioned ordering and clearing mode yet suffers from following deficiency: when dining client is more and cannot be timely Arrive in the case of dining room, it is impossible to carry out interactive reservation and order, efficiency or relatively low.
Summary of the invention
For above-mentioned weak point of the prior art, the invention provides a kind of Self-service order system, including central authorities' clothes Business device, also includes consumer terminal group, kitchen terminal and the front station terminal being connected with described central server,
Described consumer terminal group, comprises at least one terminal of ordering, and described respectively ordering passes through central server between terminal Carry out interaction, it is achieved multiple terminals of ordering are ordered jointly;
Described kitchen terminal, for receiving the information of ordering of consumer terminal group acknowledge and showing;
Described front station terminal, for receiving the information of ordering of consumer terminal group acknowledge and settling accounts.
Multidigit client can enter same interface of ordering by respective terminal, and real-time interactive exchange orders food, And the sequence information transmission after will confirm that is to kitchen and foreground, is greatly saved the time, improves efficiency.
Further, described in terminal of ordering be at least one in smart mobile phone, panel computer, computer and machine for ordering dishes, The terminal of ordering of various multi-forms, has adapted to the hobby of different people, accesses according to the selection different intelligent terminal that needs of oneself.
Further, described Self-service order system also includes radio communication device, and described radio communication device is used for client Set of terminal and central server and each communication between terminal of ordering, when all clients are in dining room, can pass through nothing The LAN that line communicator is set up carries out interaction, it is achieved interactive meal ordering.
Further, described kitchen terminal includes display, can be that the sequence information that client confirms passes to kitchen in real time Room personnel, conveniently prepare for a meal in time.
Further, described front station terminal includes foreground host and the POS being connected with described foreground host, prints Machine and invoice machinery, described foreground host is connected with described central server, front station terminal Automatic-settlement menu total cost, foreground master Machine clears out total dining expense according to the menu of the vegetable unit price prestored and client.
The invention also discloses a kind of Self-help ordering method utilizing above-mentioned Self-service order system to order food, including with Lower step:
Step S1: every client is by respective terminal entry point meal interface of ordering;
Step S2: every client browses the menu of terminal demonstration of ordering, selects the meal needed according to respective demand;
Step S3: the operation that every client carries out increasing, deleting, revise for the menu chosen, confirm errorless after carry out Confirming, after all clients confirm an order, sequence information sends to kitchen terminal and front station terminal;
Step S4: after kitchen terminal receives the order that client confirms, prepare for a meal according to the sequence information of terminal demonstration in kitchen;
Step S5: front station terminal Automatic-settlement menu total cost, foreground host is according to the vegetable unit price prestored and client Menu clears out total dining expense;
Step S6: dining expense is paid by client, issues invoice as needed for client.
As the preferred technical scheme of one, in step S1, client enters the concrete steps at interface of ordering and includes:
Step S101: invite the people terminal entry point meal interface by oneself;
Step S102: invite people to invite other invitees to add interface of ordering in the interface of ordering of oneself;
Step S103: invitee receives the invitation inviting people, enters same interface of ordering.
Above-mentioned steps is primarily adapted for use in each client and is in different positions, it is possible to achieve remote interaction is ordered, and carries out i.e. Time interactive with exchange, predetermined meal.
As the preferred technical scheme of another kind, in step S1, client enters the concrete steps at interface of ordering and includes:
Step S111: every client, by consumer terminal scanning shop dining table identification code, analyzes the shop in described identification code Paving information and dining table information, and described store information, described dining table information are sent to central server, described identification code is to set Put in several shops with each dining table one to one;
Step S112: the client terminal scanning same identification code is screened by central server, is connected to one and orders Interface;
Above-mentioned steps is primarily adapted for use in all personnel that have dinner all on dining table, can scan dining table at one's side by intelligent terminal On identification code set up the group that orders, enter interface of ordering.
Further, described identification code is bar code or Quick Response Code, it is preferred to use the higher Quick Response Code of resolution.
Use technique scheme, including following Advantageous Effects:
1) ordering and clearing process is passed through Self-help ordering settlement terminal machine complete independently by client, it is not necessary to service man is one to one Ordering food, not only saved human resources, intelligence degree is high, and saves the cost changing menu for dining room, and menu is also Can update the most at any time;
2) Self-help ordering settlement system is that diner provides preferably experience, applied widely;
3) each client can be carried out remote interaction simultaneously orders by respective intelligence, improves efficiency of ordering, improves Dining room efficiency of operation;
4) order of ordering is delivered to kitchen without service man, is sent directly to kitchen by communication network, not only increases Work efficiency, and ensure that the priority of dining is orderly.
Accompanying drawing explanation
Fig. 1 is Self-service order system structural representation of the present invention;
Fig. 2 is Self-help ordering method one embodiment flow chart of the present invention;
Fig. 3 is Self-help ordering method another embodiment flow chart of the present invention;
In figure,
1, central processing unit;2, consumer terminal group;3, kitchen terminal;4, front station terminal;5 radio communication devices;6, foreground Main frame;7, POS;8, printer;9, invoice machinery.
Detailed description of the invention
Below by specific embodiment and combine accompanying drawing the present invention is described in further detail.
As it is shown in figure 1, the invention provides a kind of Self-service order system, including central server 1, also include with described in Consumer terminal group 2, kitchen terminal 3 and the front station terminal 4 that centre server 1 connects,
Described consumer terminal group 2, comprises at least one terminal of ordering, and described respectively ordering passes through central server between terminal 1 carries out interaction, it is achieved multiple terminals of ordering are ordered jointly;
Described kitchen terminal 3, for receiving the information of ordering of consumer terminal group 2 confirmation and showing;
Described front station terminal 4, for receiving the information of ordering of consumer terminal group 2 confirmation and settling accounts.
Multidigit client can enter same interface of ordering by respective terminal of ordering, and real-time interactive exchange is carried out Order, and the sequence information after will confirm that is transmitted to kitchen and foreground, is greatly saved the time, improves efficiency.
Further, described in terminal of ordering be at least one in smart mobile phone, panel computer, computer and machine for ordering dishes, The terminal of ordering of various multi-forms, has adapted to the hobby of different people, accesses according to the selection different intelligent terminal that needs of oneself.
Further, described Self-service order system also includes that radio communication device 5, described radio communication device 5 are used for turning round and look at Visitor's set of terminal 2 and central server 1 and each communication between terminal of ordering, when all clients are in dining room, Ke Yitong The LAN crossing radio communication device 5 foundation carries out interaction, it is achieved interactive meal ordering.
Further, described kitchen terminal 3 includes display, can be that the sequence information that client confirms passes to kitchen in real time Room personnel, conveniently prepare for a meal in time.
Further, described front station terminal 4 includes foreground host 6 and the POS 7 being connected with described foreground host 6, Printer 8 and invoice machinery 9, described foreground host 6 is connected with described central server 1, and front station terminal 4 Automatic-settlement menu is total to be taken With, foreground host 6 clears out total dining expense according to the menu of the vegetable unit price prestored and client.
As in figure 2 it is shown, the invention also discloses a kind of Self-help ordering utilizing above-mentioned Self-service order system to order food Method, comprises the following steps:
Step S1: every client is by respective terminal entry point meal interface of ordering;
Step S2: every client browses the menu of terminal demonstration of ordering, selects the meal needed according to respective demand;
Step S3: the operation that every client carries out increasing, deleting, revise for the menu chosen, confirm errorless after carry out Confirming, after all clients confirm an order, sequence information sends to kitchen terminal and front station terminal;
Step S4: after kitchen terminal receives the order that client confirms, prepare for a meal according to the sequence information of terminal demonstration in kitchen;
Step S5: front station terminal Automatic-settlement menu total cost, foreground host is according to the vegetable unit price prestored and client Menu clears out total dining expense;
Step S6: dining expense is paid by client, issues invoice as needed for client.
As it is shown on figure 3, as the preferred technical scheme of one, in step S1, client enters the concrete steps bag at interface of ordering Include:
Step S101: invite the people terminal entry point meal interface by oneself;
Step S102: invite people to invite other invitees to add interface of ordering in the interface of ordering of oneself;
Step S103: invitee receives the invitation inviting people, enters same interface of ordering.
Above-mentioned steps is primarily adapted for use in each client and is in different positions, it is possible to achieve remote interaction is ordered, and carries out i.e. Time interactive with exchange, predetermined meal.
As it is shown on figure 3, as the preferred technical scheme of another kind, in step S1, client enters the concrete steps at interface of ordering Including:
Step S111: every client, by consumer terminal scanning shop dining table identification code, analyzes the shop in described identification code Paving information and dining table information, and described store information, described dining table information are sent to central server, described identification code is to set Put in several shops with each dining table one to one;
Step S112: the client terminal scanning same identification code is screened by central server, is connected to one and orders Interface;
Above-mentioned steps is primarily adapted for use in all personnel that have dinner all on dining table, can scan dining table at one's side by intelligent terminal On identification code set up the group that orders, enter interface of ordering.
As further improving, described identification code is bar code or Quick Response Code, it is preferred to use the higher two dimension of resolution Code.
Accompanying drawing 1-3 is the application schematic diagram of this patent, it may be seen that this system is by mobile terminal, interconnection from figure Net, the several major part of server is constituted.Assuming have tri-guests of ABC to have dinner to dining room, user D is at far-end.Businessman is according to them Number reserve dining table to them after, party A-subscriber scans the Quick Response Code on dining table and input validation code enters into the page of ordering, this Time A can produce interim Quick Response Code with background server alternately and order for collaborative, then BC two people scan this interim two Dimension code has also simultaneously entered interface of ordering and has ordered food, and there is the friend User D of party B-subscriber at far-end, not at dining table simultaneously On, then this Quick Response Code is sent to user D and allows it scan by B, and then D can also carry out Collaborative Recommendation together with them and orders. During ordering, server can identify the identity of ABCD user automatically by means of big data cloud service, by server Intelligent recommendation module can be recommended and order the closely-related vegetable of user ABCD.Four people point on this dining table information platform simultaneously Meal, order can be increased simultaneously, deletes, changes, look into by four people.After negotiated, A click on and confirm to submit to order to background service Device and kitchen and foreground process.
After dining terminates, server can automatically generate dynamically folding according to the history consumer record of ABCD and user gradation Bill after button, A can pay to select wechat mode, and then background server produces, at server terminal, two dimension of paying the bill accordingly Code, automatically jumps to wechat and pays the page after mobile phone page scan, after A determines that the amount of money is consistent, click on payment and confirm to pay. Can also determine to be paid out by E, the temporary payments planar bar code technology A by means of our original creation initiates to pay out application to E simultaneously, by E completes to pay, and introduces abundant social experience for food and drink in this way.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for the skill of this area For art personnel, the present invention can have various modifications and variations.All within the spirit and principles in the present invention, that is made any repaiies Change, equivalent, improvement etc., should be included within the scope of the present invention.

Claims (9)

1. a Self-service order system, including central server (1), also includes the consumer terminal being connected with described central server Group (2), kitchen terminal (3) and front station terminal (4), it is characterised in that:
Described consumer terminal group, comprises at least one terminal of ordering, and described respectively ordering is carried out by central server between terminal Interactive, it is achieved multiple terminals of ordering are ordered jointly;
Described kitchen terminal, for receiving the information of ordering of consumer terminal group acknowledge and showing;
Described front station terminal, for receiving the information of ordering of consumer terminal group acknowledge and settling accounts.
Self-service order system the most according to claim 1, it is characterised in that described in terminal of ordering be smart mobile phone, flat board At least one in computer, computer and machine for ordering dishes.
Self-service order system the most according to claim 1 and 2, it is characterised in that also include radio communication device (5), institute State radio communication device for consumer terminal group and central server and each communication ordering between terminal.
Self-service order system the most according to claim 1, it is characterised in that described kitchen terminal includes display.
Self-service order system the most according to claim 1, it is characterised in that described front station terminal includes foreground host (6) And the POS (7) being connected with described foreground host, printer (8) and invoice machinery (9), described foreground host with described in Centre server is connected.
6. utilizing the Self-help ordering method that the Self-service order system described in any one of claim 1-5 orders food, it is special Levy and be, comprise the following steps:
S1: every client is by respective terminal entry point meal interface of ordering;
S2: every client browses the menu of terminal demonstration of ordering, and selects the meal needed according to respective demand;
S3: every client carries out the operation increasing, deleting, revise for the menu chosen, confirm errorless after confirm, all After client confirms an order, sequence information sends to kitchen terminal and front station terminal;
After S4: kitchen terminal receives the order that client confirms, prepare for a meal according to the sequence information of terminal demonstration in kitchen;
S5: front station terminal Automatic-settlement menu total cost, foreground host is settled accounts according to the menu of the vegetable unit price prestored and client Go out total dining expense;
Dining expense is paid by S6: client, issues invoice as needed for client.
Self-help ordering method the most according to claim 6, it is characterised in that in step S1, client enters the tool at interface of ordering Body step includes:
S101: invite the people terminal entry point meal interface by oneself;
S102: invite people to invite other invitees to add interface of ordering in the interface of ordering of oneself;
S103: invitee receives the invitation inviting people, enters same interface of ordering.
Self-help ordering method the most according to claim 6, it is characterised in that in step S1, client enters the tool at interface of ordering Body step includes:
S111: every client by consumer terminal scanning shop dining table identification code, analyze the store information in described identification code and Dining table information, and described store information, described dining table information are sent to central server, described identification code is provided in many families In shop with each dining table one to one;
The client terminal scanning same identification code is screened by S112: central server, is connected to one and orders interface.
Self-help ordering method the most according to claim 8, it is characterised in that described identification code is bar code or Quick Response Code.
CN201610466618.6A 2016-06-24 2016-06-24 A kind of Self-service order system and method Pending CN106067147A (en)

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Cited By (17)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106886829A (en) * 2017-01-23 2017-06-23 北京思特奇信息技术股份有限公司 It is a kind of to determine that customer has dinner the method and system of dining table
CN106910113A (en) * 2017-02-17 2017-06-30 深圳大学 A kind of full-automatic intelligent food delivery System and method for of ordering
CN107067345A (en) * 2016-12-31 2017-08-18 深圳有麦科技有限公司 It is a kind of to combine the method and its system placed an order
CN107330736A (en) * 2017-07-05 2017-11-07 合肥思博特软件开发有限公司 A kind of digitized settlement system and application method for dining room
CN107423968A (en) * 2017-03-31 2017-12-01 合肥民众亿兴软件开发有限公司 A kind of internet meal ordering system
CN107993163A (en) * 2017-12-01 2018-05-04 广州蓝豹智能科技有限公司 A kind of meal ordering system
CN108629703A (en) * 2017-03-24 2018-10-09 重庆卓宝文化传播有限公司 Intelligence is ordered the network platform and its data interactive method
CN108765019A (en) * 2018-05-31 2018-11-06 浙江口碑网络技术有限公司 Order generation method, server and the client realized in the way of invitation
CN109214957A (en) * 2018-09-18 2019-01-15 广州市壹软网络科技有限公司 More people's motor synchronizing method of ordering, system, server and storage medium
CN109447852A (en) * 2018-11-14 2019-03-08 浙江口碑网络技术有限公司 The treating method and apparatus and storage medium and electronic device for information of ordering
CN109472720A (en) * 2018-11-21 2019-03-15 奕铭(大连)科技发展有限公司 A kind of intelligent restaurant system
CN109584109A (en) * 2017-09-29 2019-04-05 深圳旗鱼移动科技有限公司 Meal ordering system, POS terminal and method of ordering
CN110349053A (en) * 2019-06-13 2019-10-18 深圳市科拜斯物联网科技有限公司 Intelligent restaurant system and dish information methods of exhibiting
CN111542863A (en) * 2018-01-11 2020-08-14 瑞可利有限公司 Order information display method and order system
CN111563518A (en) * 2020-03-20 2020-08-21 时时同云科技(成都)有限责任公司 Dish image identification method and device based on edge calculation
JP2022078691A (en) * 2020-11-13 2022-05-25 株式会社ぐるなび Information processing system, information processing method and program
CN114973534A (en) * 2022-06-06 2022-08-30 广东优信无限网络股份有限公司 Food weighing system that sign indicating number was swept and was ordered to mobile terminal

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CN103632317A (en) * 2013-11-14 2014-03-12 成都博约创信科技有限责任公司 Method for self-service ordering and clearing
CN104809668A (en) * 2015-04-27 2015-07-29 成都腾悦科技有限公司 Ordering system and method based on Internet
CN205263879U (en) * 2015-12-24 2016-05-25 王浩 Ordering system based on LAN server

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CN103632317A (en) * 2013-11-14 2014-03-12 成都博约创信科技有限责任公司 Method for self-service ordering and clearing
CN104809668A (en) * 2015-04-27 2015-07-29 成都腾悦科技有限公司 Ordering system and method based on Internet
CN205263879U (en) * 2015-12-24 2016-05-25 王浩 Ordering system based on LAN server

Cited By (22)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107067345A (en) * 2016-12-31 2017-08-18 深圳有麦科技有限公司 It is a kind of to combine the method and its system placed an order
CN106886829A (en) * 2017-01-23 2017-06-23 北京思特奇信息技术股份有限公司 It is a kind of to determine that customer has dinner the method and system of dining table
CN106910113A (en) * 2017-02-17 2017-06-30 深圳大学 A kind of full-automatic intelligent food delivery System and method for of ordering
CN108629703A (en) * 2017-03-24 2018-10-09 重庆卓宝文化传播有限公司 Intelligence is ordered the network platform and its data interactive method
CN107423968A (en) * 2017-03-31 2017-12-01 合肥民众亿兴软件开发有限公司 A kind of internet meal ordering system
CN107330736A (en) * 2017-07-05 2017-11-07 合肥思博特软件开发有限公司 A kind of digitized settlement system and application method for dining room
CN109584109A (en) * 2017-09-29 2019-04-05 深圳旗鱼移动科技有限公司 Meal ordering system, POS terminal and method of ordering
CN107993163A (en) * 2017-12-01 2018-05-04 广州蓝豹智能科技有限公司 A kind of meal ordering system
CN111542863A (en) * 2018-01-11 2020-08-14 瑞可利有限公司 Order information display method and order system
CN108765019A (en) * 2018-05-31 2018-11-06 浙江口碑网络技术有限公司 Order generation method, server and the client realized in the way of invitation
CN108765019B (en) * 2018-05-31 2021-01-15 浙江口碑网络技术有限公司 Order generation method realized by invitation mode, server and client
CN109214957A (en) * 2018-09-18 2019-01-15 广州市壹软网络科技有限公司 More people's motor synchronizing method of ordering, system, server and storage medium
CN109447852A (en) * 2018-11-14 2019-03-08 浙江口碑网络技术有限公司 The treating method and apparatus and storage medium and electronic device for information of ordering
CN111192166B (en) * 2018-11-14 2022-07-26 浙江口碑网络技术有限公司 Method and device for processing ordering information, storage medium and electronic device
CN111192166A (en) * 2018-11-14 2020-05-22 浙江口碑网络技术有限公司 Method and device for processing ordering information, storage medium and electronic device
CN109472720A (en) * 2018-11-21 2019-03-15 奕铭(大连)科技发展有限公司 A kind of intelligent restaurant system
CN110349053A (en) * 2019-06-13 2019-10-18 深圳市科拜斯物联网科技有限公司 Intelligent restaurant system and dish information methods of exhibiting
CN111563518A (en) * 2020-03-20 2020-08-21 时时同云科技(成都)有限责任公司 Dish image identification method and device based on edge calculation
CN111563518B (en) * 2020-03-20 2023-08-11 时时同云科技(成都)有限责任公司 Dish image recognition method and device based on edge calculation
JP2022078691A (en) * 2020-11-13 2022-05-25 株式会社ぐるなび Information processing system, information processing method and program
JP7299509B2 (en) 2020-11-13 2023-06-28 株式会社ぐるなび Information processing system, information processing method and program
CN114973534A (en) * 2022-06-06 2022-08-30 广东优信无限网络股份有限公司 Food weighing system that sign indicating number was swept and was ordered to mobile terminal

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