CN104460644A - Vehicle fault solution method and device - Google Patents

Vehicle fault solution method and device Download PDF

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Publication number
CN104460644A
CN104460644A CN201310443193.3A CN201310443193A CN104460644A CN 104460644 A CN104460644 A CN 104460644A CN 201310443193 A CN201310443193 A CN 201310443193A CN 104460644 A CN104460644 A CN 104460644A
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China
Prior art keywords
fault
module
trouble code
diagnostic trouble
solution
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Pending
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CN201310443193.3A
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Chinese (zh)
Inventor
蔡成剑
郑欣
杜雷鸣
陈滔
陈扬
陈家彬
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BYD Co Ltd
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BYD Co Ltd
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Priority to CN201310443193.3A priority Critical patent/CN104460644A/en
Publication of CN104460644A publication Critical patent/CN104460644A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B23/00Testing or monitoring of control systems or parts thereof
    • G05B23/02Electric testing or monitoring
    • G05B23/0205Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
    • G05B23/0259Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
    • G05B23/0262Confirmation of fault detection, e.g. extra checks to confirm that a failure has indeed occurred
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B23/00Testing or monitoring of control systems or parts thereof
    • G05B23/02Electric testing or monitoring
    • G05B23/0205Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
    • G05B23/0259Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
    • G05B23/0267Fault communication, e.g. human machine interface [HMI]
    • G05B23/0272Presentation of monitored results, e.g. selection of status reports to be displayed; Filtering information to the user
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B23/00Testing or monitoring of control systems or parts thereof
    • G05B23/02Electric testing or monitoring
    • G05B23/0205Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
    • G05B23/0259Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
    • G05B23/0275Fault isolation and identification, e.g. classify fault; estimate cause or root of failure

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  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Automation & Control Theory (AREA)
  • Human Computer Interaction (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Vehicle Cleaning, Maintenance, Repair, Refitting, And Outriggers (AREA)

Abstract

The invention provides a vehicle fault solution method and device. The vehicle fault solution method comprises the steps of reading a fault code existing in a fault module, judging whether the fault code exists in a fault code list of a database or not, querying the fault code in the database to obtain a corresponding service manual if the fault code exists in the fault code list, positioning and intercepting the service manual to generate a first fault solution and displaying the first fault solution on a display interface for reference of a maintainer. According to the vehicle fault solution method, automatic obtaining of the fault solutions is achieved, maintenance efficiency is improved, sharing of the fault solutions is achieved, obtaining approaches of the solutions for difficult faults are increased, and usability is improved.

Description

The solution of vehicle trouble and device
Technical field
The present invention relates to vehicle trouble technical field, particularly relate to a kind of solution and device of vehicle trouble.
Background technology
Along with the fast development of vehicle manufacturing technology, vehicle has become the vehicles indispensable in people's life, and using also appears thereupon and affect user in vehicle trouble.At present, when solving vehicle trouble, diagnosis terminal is by after diagnostic trouble code in vehicle-mounted self-diagnosis system reading car load modules, on the one hand, due to the technical limitation of vehicle-mounted self-diagnosis system itself, the detailed method for maintaining of each fault cannot be provided, need manually browse the servicing manual content of each module by maintenance personal to keep in repair, on the other hand, diagnostic trouble code removing is carried out after maintenance terminates, this maintenance process and method only have the personnel participating in maintenance to know, when there is same fault, if when being keeped in repair by different maintenance personals, servicing manual of need again manually browsing searches solution, efficiency is low, each maintenance program is independently, the solution of fault cannot be shared, poor availability.
Summary of the invention
The present invention is intended at least one of solve the problems of the technologies described above.
For this reason, first object of the present invention is the solution proposing a kind of vehicle trouble.The method achieve automatic acquisition fault solution, improve maintenance efficiency, and achieve sharing of fault solution, and add the acquiring way of solution of exceptional fault, improve availability.
Second object of the present invention is the solving device proposing a kind of vehicle trouble.
To achieve these goals, the solution of the vehicle trouble of first aspect present invention embodiment comprises the following steps: the diagnostic trouble code existed in read failure module; Judge whether there is described diagnostic trouble code in the diagnostic trouble code list of database; If existed, then inquire about described database to obtain corresponding servicing manual according to described diagnostic trouble code; And position and intercept to generate Fisrt fault solution to described servicing manual, and described Fisrt fault solution is presented in display interface for maintenance personal's reference.
According to the solution of the vehicle trouble of the embodiment of the present invention, can position and intercept to generate Fisrt fault solution to the servicing manual in database according to diagnostic trouble code, and Fisrt fault solution is presented in display interface for maintenance personal's reference, at least have the following advantages: (1) only need carry out inquiring about to obtain servicing manual and positioning it and intercept according to diagnostic trouble code in a database, get final product automatic acquisition fault solution, servicing manual is manually browsed to search the solution of vehicle trouble without the need to maintenance personal, reduce hand labor, improve maintenance efficiency, (2) by sharing the details of fault solution to realize sharing of fault solution, improve availability, (3) when maintenance personal cannot solve vehicle trouble by database, obtain CROSS REFERENCE to carry out fault diagnosis and breakdown maintenance by inquiry case library, effectively improve the solution efficiency of vehicle failure.
To achieve these goals, the solving device of the vehicle trouble of second aspect present invention embodiment, comprising: read module, for the diagnostic trouble code existed in read failure module; First judge module, for judge database diagnostic trouble code list in whether there is described diagnostic trouble code; First acquisition module, for when there is described diagnostic trouble code, inquires about described database to obtain corresponding servicing manual according to described diagnostic trouble code; And generate and display module, for positioning and intercept to generate Fisrt fault solution to described servicing manual, and described Fisrt fault solution is presented in display interface for maintenance personal's reference.
According to the solving device of the vehicle trouble of the embodiment of the present invention, by to generate and display module to position servicing manual according to the diagnostic trouble code selected and intercepts to generate Fisrt fault solution, and Fisrt fault solution is presented in display interface for maintenance personal's reference, at least have the following advantages: (1) only need carry out inquiring about to obtain servicing manual and positioning it and intercept according to diagnostic trouble code in a database, get final product automatic acquisition fault solution, servicing manual is manually browsed to search the solution of vehicle trouble without the need to maintenance personal, reduce hand labor, improve maintenance efficiency, (2) by sharing the details of fault solution to realize sharing of fault solution, improve availability, (3) when maintenance personal cannot solve vehicle trouble by database, obtain CROSS REFERENCE to carry out fault diagnosis and breakdown maintenance by inquiry case library, effectively improve the solution efficiency of vehicle failure.
The aspect that the present invention adds and advantage will part provide in the following description, and part will become obvious from the following description, or be recognized by practice of the present invention.
Accompanying drawing explanation
The present invention above-mentioned and/or additional aspect and advantage will become obvious and easy understand from the following description of the accompanying drawings of embodiments, wherein,
Fig. 1 is the process flow diagram of the solution of vehicle trouble according to an embodiment of the invention;
Fig. 2 is the process flow diagram of the solution of vehicle trouble according to the present invention's specific embodiment;
Fig. 3 is the process flow diagram of the solution of vehicle trouble according to another specific embodiment of the present invention;
Fig. 4 is the structural representation of the solving device of vehicle trouble according to an embodiment of the invention;
Fig. 5 is the structural representation of the solving device of vehicle trouble according to the present invention's specific embodiment;
Fig. 6 is the structural representation of the solving device of vehicle trouble according to another specific embodiment of the present invention;
Fig. 7 is the structural representation of the solving device of vehicle trouble according to another specific embodiment of the present invention;
Fig. 8 is the structural representation of the solving device of vehicle trouble according to another specific embodiment of the present invention.
Embodiment
Be described below in detail embodiments of the invention, the example of described embodiment is shown in the drawings, and wherein same or similar label represents same or similar element or has element that is identical or similar functions from start to finish.Being exemplary below by the embodiment be described with reference to the drawings, only for explaining the present invention, and can not limitation of the present invention being interpreted as.On the contrary, embodiments of the invention comprise fall into attached claims spirit and intension within the scope of all changes, amendment and equivalent.
In describing the invention, it is to be appreciated that term " first ", " second " etc. are only for describing object, and instruction or hint relative importance can not be interpreted as.In describing the invention, it should be noted that, unless otherwise clearly defined and limited, term " is connected ", " connection " should be interpreted broadly, such as, can be fixedly connected with, also can be removably connect, or connect integratedly; Can be mechanical connection, also can be electrical connection; Can be directly be connected, also indirectly can be connected by intermediary.For the ordinary skill in the art, concrete condition above-mentioned term concrete meaning in the present invention can be understood.In addition, in describing the invention, except as otherwise noted, the implication of " multiple " is two or more.
Describe and can be understood in process flow diagram or in this any process otherwise described or method, represent and comprise one or more for realizing the module of the code of the executable instruction of the step of specific logical function or process, fragment or part, and the scope of the preferred embodiment of the present invention comprises other realization, wherein can not according to order that is shown or that discuss, comprise according to involved function by the mode while of basic or by contrary order, carry out n-back test, this should understand by embodiments of the invention person of ordinary skill in the field.
In order to solve in the maintenance process of vehicle trouble, maintenance personal manually need browse the servicing manual of each module and search solution, inefficient problem, and in order to solve the problem of the solution cannot sharing fault, the present invention proposes a kind of solution and device of vehicle trouble, below with reference to the accompanying drawings describe the solution according to the vehicle trouble of the embodiment of the present invention and device.
Fig. 1 is the process flow diagram of the solution of vehicle trouble according to an embodiment of the invention.
As shown in Figure 1, the solution of vehicle trouble comprises the following steps:
S101, the diagnostic trouble code existed in read failure module.
Particularly, first complete vehicle fault scanning is carried out, one group of corresponding diagnostic command is sent to modules in vehicle by vehicle-mounted self-diagnosis system, obtain version and the diagnosis code of each malfunctioning module, by analyzing this diagnosis code to obtain corresponding diagnostic trouble code, be to be understood that, the module title that there is fault can also be obtained, the number etc. of fault in each malfunctioning module, the type of fault can also be obtained to diagnostic trouble code analysis, the menace level of fault, whether fault exists pilot lamp mark, the testing conditions etc. of fault, in addition, the potential safety hazard of existence need be solved immediately by the type of fault and the menace level warning car owner of fault.
S102, judges whether there is above-mentioned diagnostic trouble code in the diagnostic trouble code list of database.
Wherein, database can be based upon in producer's server or in the diagnostic system of vehicle self, can using diagnostic trouble code as field store in database to form diagnostic trouble code list, diagnostic trouble code list contains all diagnostic trouble code that each malfunctioning module in car load exists.Should be appreciated that database can also store other data, such as, the title etc. of servicing manual, malfunctioning module, wherein, each diagnostic trouble code in the diagnostic trouble code list of database has corresponding servicing manual.
Such as, when the fault occurred in car owner or maintenance personal are to vehicle is keeped in repair, after reading out diagnostic trouble code, diagnostic system can carry out the diagnostic trouble code that will first keep in repair of searching maintenance personal's selection in the database in producer's server or in diagnostic system, and the diagnostic trouble code according to selecting judges whether there is this diagnostic trouble code in the diagnostic trouble code list of database.
S103, if existed, then according to diagnostic trouble code Query Database to obtain corresponding servicing manual.
In order to the solution making maintenance personal obtain vehicle trouble more easily, servicing manual need be pre-created, in one embodiment of the invention, before being S101 before the diagnostic trouble code existed in read failure module, also comprise: create servicing manual according to preset rules, and servicing manual is stored in database; Servicing manual corresponding to the title of the diagnostic trouble code in database, malfunctioning module and diagnostic trouble code is associated.Wherein, preset rules can be set by system default, and preset rules can comprise the type, menace level etc. of each diagnostic trouble code in car load.Particularly, can sort out servicing manual information according to preset rules, respectively all information of each diagnostic trouble code related in car load are arranged together to create servicing manual according to the type of diagnostic trouble code or menace level, such as, the maintenance points for attention of the fault that each diagnostic trouble code is corresponding, instrument use-pattern, module distribution position, components and parts electrical schematic, interface wire harness defines, module assembly and disassembly methods, the corresponding maintenance step etc. of each diagnostic trouble code, and these servicing manual information are stored in database with the form of list structure, afterwards by the diagnostic trouble code in database, the servicing manual that the title of malfunctioning module is corresponding with diagnostic trouble code carries out associating to realize one-to-one relationship, thus, servicing manual corresponding to the title of this diagnostic trouble code or this malfunctioning module can be found according to the title of diagnostic trouble code or malfunctioning module.Should be appreciated that and " create servicing manual according to preset rules, and servicing manual is stored in database; Servicing manual corresponding to the title of the diagnostic trouble code in database, malfunctioning module and diagnostic trouble code is associated " these two steps also can be performed before other steps of the solution of vehicle trouble of the present invention; that is; servicing manual need be created in advance and be stored in database; such as; when namely also comprising other steps before S101 before the diagnostic trouble code that the method exists in read failure module, need servicing manual be pre-created and perform other steps again after namely first performing above-mentioned two steps after being stored in database.
It should be noted that, in an embodiment of the present invention, servicing manual is not limited to store in a database, also can be stored in diagnostic system by document form, such as, can carry out searching to obtain corresponding servicing manual according to diagnostic trouble code in diagnostic system.
Particularly, if judge the diagnostic trouble code that there is maintenance personal's selection in the diagnostic trouble code list of database, then can inquire about in database or diagnostic system according to this diagnostic trouble code, and associate corresponding relation to obtain servicing manual corresponding to this diagnostic trouble code according to diagnostic trouble code and servicing manual.
S104, positions servicing manual and intercepts to generate Fisrt fault solution, and be presented in display interface Fisrt fault solution for maintenance personal's reference.
In one embodiment of the invention, Fisrt fault solution can comprise: one or more in maintenance points for attention, instrument use-pattern, malfunctioning module position, malfunctioning module dismounting mode, components and parts electrical schematic etc.Wherein, malfunctioning module position can be the distributing position etc. of malfunctioning module in car, and malfunctioning module dismounting mode can comprise the dismounting, assemble method etc. of malfunctioning module.
Particularly, after inquiring corresponding servicing manual according to the diagnostic trouble code selected from database or diagnostic system, the repair message relevant to this diagnostic trouble code can be located from this servicing manual according to the diagnostic trouble code selected, and this repair message is intercepted, such as, the maintenance points for attention of fault corresponding to this diagnostic trouble code are intercepted out from this repair message, instrument use-pattern, the distributing position of malfunctioning module in car, malfunctioning module dismounting mode, components and parts electrical schematic and breakdown maintenance step etc., thus generate Fisrt fault solution, and this Fisrt fault solution is presented in display interface for maintenance personal's reference.Wherein, intercept and namely from entirety, intercept a part, such as, the full content relevant to this diagnostic trouble code can be intercepted out from repair message.Thus, not only list the detailed settlement project of fault, also list maintenance points for attention etc., for maintenance personal provides more abundant information.
S105, if there is no, then passes through network Connection inquiring case library according to fault parameter and obtains CROSS REFERENCE or connect manufacturer's technical support by audio/video communication.In an embodiment of the present invention, database is mainly for the fault solution in servicing manual and servicing manual.But servicing manual possibly cannot solve all faults, maintenance personal can according to the analyze and solve practical problems of the observation at scene or individual, therefore also set up in this application and have case library, this case library can be based upon in producer's server or in the diagnostic system of vehicle self.Like this when maintenance personal cannot solve fault by database, the case that also can refer in case library carries out fault diagnosis and breakdown maintenance, thus effectively improves the solution efficiency of vehicle failure.
In one embodiment of the invention, fault parameter can comprise diagnostic trouble code, one or more in the geographic position of phenomenon of the failure, the title of malfunctioning module, fault vehicle when occurring etc.
Particularly, the diagnostic trouble code of selection is there is not in the diagnostic trouble code list of database, when namely there is not servicing manual corresponding to this diagnostic trouble code in database, can connect case library in online query producer server or in the diagnostic system of vehicle self with the audio/video communication connection manufacturer technical support obtaining CROSS REFERENCE or carried by diagnostic system to solve vehicle trouble according to fault parameter by network, specific implementation process can contrast subsequent embodiment.Should be appreciated that and also obtain solution to keep in repair this fault by other modes, such as, maintenance personal explores solution voluntarily to solve vehicle trouble etc.In addition, the details being shared solution by maintenance personal, to realize sharing of fault solution, improve availability.
According to the solution of the vehicle trouble of the embodiment of the present invention, can position and intercept to generate Fisrt fault solution to the servicing manual in database according to diagnostic trouble code, and Fisrt fault solution is presented in display interface for maintenance personal's reference, at least have the following advantages: (1) only need carry out inquiring about to obtain servicing manual and positioning it and intercept according to diagnostic trouble code in a database, get final product automatic acquisition fault solution, servicing manual is manually browsed to search the solution of vehicle trouble without the need to maintenance personal, reduce hand labor, improve maintenance efficiency, (2) by sharing the details of fault solution to realize sharing of fault solution, improve availability, (3) when maintenance personal cannot solve vehicle trouble by database, obtain CROSS REFERENCE to carry out fault diagnosis and breakdown maintenance by inquiry case library, effectively improve the solution efficiency of vehicle failure.
Fig. 2 is the process flow diagram of the solution of vehicle trouble according to the present invention's specific embodiment.
If fault does not belong to generally common fault, as fault NM in servicing manual or carry out keeping in repair rear fault according to the scheme mentioned in servicing manual and still exist, then according to the relation online query case library between fault parameter to diagnostic trouble code to obtain the second corresponding fault solution, thus vehicle trouble can be solved.Particularly, as shown in Figure 2, the solution of vehicle trouble comprises the following steps:
S201, the diagnostic trouble code existed in read failure module.
S202, judges whether there is above-mentioned diagnostic trouble code in the diagnostic trouble code list of database.
S203, if existed, then according to diagnostic trouble code Query Database to obtain corresponding servicing manual.
S204, positions servicing manual and intercepts to generate Fisrt fault solution.
S205, judges whether maintenance personal solves vehicle trouble according to Fisrt fault solution.
Such as, maintenance personal's fault corresponding to diagnostic trouble code according to the Fisrt fault solution provided is keeped in repair, diagnostic system can judge to determine whether to solve vehicle trouble to this maintenance result, if unresolved vehicle trouble, then can think that this fault is not generally common fault, need to obtain solution by other means.
S206, if unresolved vehicle trouble, then according to fault parameter by network Connection inquiring case library to obtain corresponding second fault solution, and the second fault solution to be presented in display interface for maintenance personal's reference.
In one embodiment of the invention, fault parameter can comprise diagnostic trouble code, one or more in the geographic position of phenomenon of the failure, the title of malfunctioning module, fault vehicle when occurring etc.
Particularly, when after being mentioned to or keeping in repair according to the fault solution mentioned in servicing manual in the servicing manual of fault corresponding to diagnostic trouble code that maintenance personal selects not at database purchase, fault still exists, can according to diagnostic trouble code, or phenomenon of the failure, or the title of malfunctioning module, or when fault occurs the geographic position etc. of vehicle connect online query by network and the case library retrieved in producer's server or in the diagnostic system of vehicle self to obtain similar or CROSS REFERENCE, the information content listed in CROSS REFERENCE is corresponding second fault solution, such as, the maintenance points for attention of fault, instrument use-pattern, the distributing position of malfunctioning module, malfunctioning module dismounting mode, components and parts electrical schematic, the maintenance step etc. of fault, and by these information displaying in display interface for maintenance personal's reference.Be to be understood that, if do not inquire similar or CROSS REFERENCE according to diagnostic trouble code in case library, then can inquire about similar or CROSS REFERENCE according to phenomenon of the failure in case library, if do not inquire similar or CROSS REFERENCE according to diagnostic trouble code and phenomenon of the failure in case library, then can inquire about similar or CROSS REFERENCE according to the title of malfunctioning module in case library, if according to diagnostic trouble code, the title of phenomenon of the failure and malfunctioning module does not find similar or CROSS REFERENCE in case library, when then can occur according to fault, similar or CROSS REFERENCE is inquired about in the geographic position of vehicle in case library.Wherein, case library can provide a large amount of case fault solution.
S207, if there is no, then the case library passed through in network Connection inquiring producer server according to fault parameter obtains CROSS REFERENCE or connects manufacturer's technical support by audio/video communication.
According to the solution of the vehicle trouble of the embodiment of the present invention, judge whether maintenance personal solves vehicle trouble according to Fisrt fault solution, if unresolved vehicle trouble, then can think that this fault is not generally common fault, can according to the relation between fault parameter to diagnostic trouble code by network Connection inquiring case library to obtain the second corresponding fault solution, and the second fault solution is presented in display interface for maintenance personal's reference, achieve and obtain similar or CROSS REFERENCE for maintenance personal's reference by online query case library, add the approach obtaining fault solution.
Fig. 3 is the process flow diagram of the solution of vehicle trouble according to another specific embodiment of the present invention.
If fault belongs to exceptional fault, as the similar or CROSS REFERENCE do not related in fault NM in servicing manual or case library, then can connect manufacturer's technical support to solve vehicle trouble.Particularly, as shown in Figure 3, the solution of vehicle trouble comprises the following steps:
S301, the diagnostic trouble code existed in read failure module.
S302, judges whether there is above-mentioned diagnostic trouble code in the diagnostic trouble code list of database.
S303, if existed, then according to diagnostic trouble code Query Database to obtain corresponding servicing manual.
S304, positions servicing manual and intercepts to generate Fisrt fault solution.
S305, judges whether maintenance personal solves vehicle trouble according to Fisrt fault solution.
S306, if unresolved vehicle trouble, then according to fault parameter by network Connection inquiring case library to obtain corresponding second fault solution.
S307, judges whether maintenance personal solves vehicle trouble according to the second fault solution.
Such as, maintenance personal's fault corresponding to diagnostic trouble code according to the second fault solution is keeped in repair, diagnostic system judges to determine whether to solve vehicle trouble to this maintenance result, if unresolved vehicle trouble, then can think that this fault is exceptional fault, need obtain solution by other means.
S308, if unresolved vehicle trouble, then connects manufacturer's technical support by audio/video communication.
Such as, when the fault that the diagnostic trouble code that maintenance personal selects is corresponding is not mentioned to or does not relate to similar or CROSS REFERENCE in case library in servicing manual, can think that this fault is knotty problem, the audio/video communication carried by diagnostic system is connected to manufacturer's technical support via internetwork connection mode, under the remote guide of manufacturer's technical support, solve fault.Should be appreciated that and also solve vehicle trouble by other modes, such as, explore solution voluntarily to solve vehicle trouble by maintenance personal.
S309, if there is no, then passes through network Connection inquiring case library according to fault parameter and obtains CROSS REFERENCE or connect manufacturer's technical support by audio/video communication.
According to the solution of the vehicle trouble of the embodiment of the present invention, judge whether maintenance personal solves vehicle trouble according to the second fault solution, if unresolved vehicle trouble, then can think that this fault is knotty problem, connect manufacturer's technical support to solve vehicle trouble by audio/video communication, achieve the solution that exceptional fault is provided.
In one embodiment of the invention, when by connecting manufacturer's remote technology support to solve vehicle trouble, also comprise: judge that maintenance personal connects manufacturer's technical support by audio/video communication and whether solves vehicle trouble; If solve vehicle trouble, then the details of technical support are also committed to case library, to upgrade case library by the details of acquiring technology support.Such as, the fault corresponding when the diagnostic trouble code of maintenance personal's selection is not mentioned in servicing manual, or carry out keeping in repair rear fault according to the scheme in servicing manual still to exist, or when not relating to similar or CROSS REFERENCE in case library, manufacturer's technical support is connected to solve vehicle trouble by audio/video communication, first, judge that maintenance personal connects manufacturer's technical support by audio/video communication and whether solves vehicle trouble, after solving vehicle trouble, the details of solution can be provided to share interface, so that maintenance personal fills in total solution details in technical support process sharing in interface, and these details are committed to case library to upgrade and to improve case library, so that other diagnosis terminal all checks the solution of this fault by case library.Thus, achieve sharing of fault solution, improve availability.
Be to be understood that, in one embodiment of the invention, when the solution in servicing manual is not exhaustive or there is mistake, maintenance personal first can share in interface in the details of solution and records by connecting manufacturer's remote technology support or the solution by exploring to solve vehicle trouble voluntarily, when networking, this solution will be fed, revise for manufacturer, and share this solution to case library.Thus, achieve the perfect of case library, so that other diagnosis terminals carry out inquiry reference, improve availability.
In order to realize above-described embodiment, the present invention proposes again a kind of solving device of vehicle trouble.
Fig. 4 is the structural representation of the solving device of vehicle trouble according to an embodiment of the invention.
As shown in Figure 4, the solving device of vehicle trouble comprises: read module 10, first judge module 20, first acquisition module 30 and generate and display module 40.
Particularly, the diagnostic trouble code of read module 10 for existing in read failure module.More specifically, first complete vehicle fault scanning is carried out, one group of corresponding diagnostic command is sent to modules in vehicle by vehicle-mounted self-diagnosis system, obtain version and the diagnosis code of each malfunctioning module, by analyzing this diagnosis code to obtain corresponding diagnostic trouble code, be to be understood that, the module title that there is fault can also be obtained, the number etc. of fault in each malfunctioning module, the type of fault can also be obtained to diagnostic trouble code analysis, the menace level of fault, whether fault exists pilot lamp mark, the testing conditions etc. of fault, in addition, the potential safety hazard of existence need be solved immediately by the type of fault and the menace level warning car owner of fault.
First judge module 20 for judge database diagnostic trouble code list in whether there is the diagnostic trouble code that read module 10 reads.Wherein, database can be based upon in producer's server or in the diagnostic system of vehicle self, can using diagnostic trouble code as field store in database to form diagnostic trouble code list, diagnostic trouble code list contains all diagnostic trouble code that each malfunctioning module in car load exists.Should be appreciated that database can also store other data, such as, the title etc. of servicing manual, malfunctioning module, wherein, each diagnostic trouble code in the diagnostic trouble code list of database has corresponding servicing manual.Such as, when the fault occurred in car owner or maintenance personal are to vehicle is keeped in repair, after reading out diagnostic trouble code, first judge module 20 can carry out the diagnostic trouble code that will first keep in repair of searching maintenance personal's selection in the database in producer's server or in diagnostic system, judges whether there is this diagnostic trouble code in the diagnostic trouble code list of database afterwards according to the diagnostic trouble code selected.
First acquisition module 30 for when there is diagnostic trouble code, according to diagnostic trouble code Query Database to obtain corresponding servicing manual.Wherein, servicing manual is stored in database with the form of list structure, specifically can with reference to the description of subsequent embodiment.More specifically, when the first judge module 20 judges the diagnostic trouble code that there is maintenance personal's selection in the diagnostic trouble code list of database, first acquisition module 30 can be inquired about in a database according to this diagnostic trouble code, and associates corresponding relation to obtain servicing manual corresponding to this diagnostic trouble code according to diagnostic trouble code and servicing manual.
Generation and display module 40 generate Fisrt fault solution for positioning servicing manual and intercepting, and are presented in display interface Fisrt fault solution for maintenance personal's reference.
In one embodiment of the invention, Fisrt fault solution can comprise: one or more in maintenance points for attention, instrument use-pattern, malfunctioning module position, malfunctioning module dismounting mode, components and parts electrical schematic etc.Wherein, malfunctioning module position can be the distributing position etc. of malfunctioning module in car, and malfunctioning module dismounting mode can comprise the dismounting, assemble method etc. of malfunctioning module.
More specifically, after inquiring corresponding servicing manual according to the diagnostic trouble code selected from database or diagnostic system, generation and display module 40 can locate the repair message relevant to this diagnostic trouble code according to the diagnostic trouble code selected from this servicing manual, and this repair message is intercepted, such as, the maintenance points for attention of fault corresponding to this diagnostic trouble code are intercepted out from this repair message, instrument use-pattern, the distributing position of malfunctioning module in car, malfunctioning module dismounting mode, components and parts electrical schematic and breakdown maintenance scheme etc. are presented in display interface for maintenance personal's reference.Wherein, intercept and namely from entirety, intercept a part, such as, the full content relevant to this diagnostic trouble code can be intercepted out from repair message.Thus, not only list the detailed settlement project of fault, also list maintenance points for attention etc., for maintenance personal provides more abundant information.
Should be appreciated that in one embodiment of the invention, database is mainly for the fault solution in servicing manual and servicing manual.But servicing manual possibly cannot solve all faults, maintenance personal can according to the analyze and solve practical problems of the observation at scene or individual, therefore also set up in this application and have case library, this case library can be based upon in producer's server or in the diagnostic system of vehicle self.Like this when maintenance personal cannot solve fault by database, the case that also can refer in case library carries out fault diagnosis and breakdown maintenance, thus effectively improves the solution efficiency of vehicle failure.
In addition, when the solution in servicing manual is not exhaustive or there is mistake, maintenance personal first can share in interface in the details of solution and records by connecting manufacturer's remote technology support or the solution by exploring to solve vehicle trouble voluntarily, when networking, this solution will be fed, revise for manufacturer, and share this solution to case library.Thus, achieve sharing of fault solution, improve availability.
According to the solving device of the vehicle trouble of the embodiment of the present invention, by to generate and display module to position servicing manual according to the diagnostic trouble code selected and intercepts to generate Fisrt fault solution, and Fisrt fault solution is presented in display interface for maintenance personal's reference, at least have the following advantages: (1) only need carry out inquiring about to obtain servicing manual and positioning it and intercept according to diagnostic trouble code in a database, get final product automatic acquisition fault solution, servicing manual is manually browsed to search the solution of vehicle trouble without the need to maintenance personal, reduce hand labor, improve maintenance efficiency, (2) by sharing the details of fault solution to realize sharing of fault solution, improve availability, (3) when maintenance personal cannot solve vehicle trouble by database, obtain CROSS REFERENCE to carry out fault diagnosis and breakdown maintenance by inquiry case library, effectively improve the solution efficiency of vehicle failure.
Fig. 5 is the structural representation of the solving device of vehicle trouble according to the present invention's specific embodiment.
As shown in Figure 5, the solving device of vehicle trouble comprises: read module 10, first judge module 20, first acquisition module 30, generation and display module 40, creation module 50 and relating module 60.
Particularly, servicing manual for creating servicing manual according to preset rules, and is stored in database by creation module 50.Wherein, preset rules can be set by system default, and preset rules can comprise the type, menace level etc. of each diagnostic trouble code.More specifically, creation module 50 can be sorted out servicing manual information according to preset rules, respectively all information of each diagnostic trouble code related in car load are arranged together to create servicing manual according to the type of diagnostic trouble code or menace level, such as, the corresponding maintenance step etc. of the maintenance points for attention of the fault that each diagnostic trouble code is corresponding, instrument use-pattern, module distribution position, components and parts electrical schematic, the definition of interface wire harness, module assembly and disassembly methods, each diagnostic trouble code, and these servicing manual information are stored in database with the form of list structure.Thus, by the classification to servicing manual information, conveniently realize the location of fault solution.
It should be noted that, in an embodiment of the present invention, servicing manual is not limited to store in a database, also can be stored in diagnostic system by document form, such as, can carry out searching to obtain corresponding servicing manual according to diagnostic trouble code in diagnostic system.
Relating module 60 is for associating servicing manual corresponding to the title of the diagnostic trouble code in database, malfunctioning module and diagnostic trouble code.More specifically, servicing manual corresponding to the title of the diagnostic trouble code in database, malfunctioning module and diagnostic trouble code can carry out associating to realize one-to-one relationship by relating module 60, thus, servicing manual corresponding to the title of this diagnostic trouble code or this malfunctioning module can be found according to the title of diagnostic trouble code or malfunctioning module.
According to the solving device of the vehicle trouble of the embodiment of the present invention, servicing manual is created according to preset rules by creation module, and servicing manual is stored in database or diagnostic system, servicing manual corresponding to the title of the diagnostic trouble code in database, malfunctioning module and diagnostic trouble code associates by relating module, make can find servicing manual corresponding to the title of this diagnostic trouble code or this malfunctioning module according to the title of diagnostic trouble code or malfunctioning module, make maintenance personal obtain the solution of fault more easily, improve maintenance efficiency.
Fig. 6 is the structural representation of the solving device of vehicle trouble according to another specific embodiment of the present invention.
As shown in Figure 6, the solving device of vehicle trouble comprises: read module 10, first judge module 20, first acquisition module 30, generation and display module 40, creation module 50, relating module 60, second judge module 70 and the second acquisition module 80.
Particularly, the second judge module 70 is for judging whether maintenance personal solves vehicle trouble according to Fisrt fault solution.Such as, maintenance personal's fault corresponding to diagnostic trouble code according to the Fisrt fault solution provided is keeped in repair, second judge module 70 can judge to determine whether to solve vehicle trouble to this maintenance result, if unresolved vehicle trouble, then can think that this fault is not generally common fault, need to obtain solution by other means.
Second acquisition module 80 for when vehicle trouble unresolved according to Fisrt fault solution, according to fault parameter by network Connection inquiring case library to obtain corresponding second fault solution.In one embodiment of the invention, fault parameter can comprise diagnostic trouble code, one or more in the geographic position of phenomenon of the failure, the title of malfunctioning module, fault vehicle when occurring etc.
More specifically, when after being mentioned to or keeping in repair according to the fault solution mentioned in numerical digit servicing manual in the servicing manual of fault corresponding to diagnostic trouble code that maintenance personal selects not at database purchase, fault still exists, second acquisition module 80 can according to diagnostic trouble code, or phenomenon of the failure, or the title of malfunctioning module, or when fault occurs the geographic position etc. of vehicle connect online query by network and the case library retrieved in producer's server to obtain similar or CROSS REFERENCE, the information content listed in CROSS REFERENCE is corresponding second fault solution, such as, the maintenance points for attention of fault, instrument use-pattern, the distributing position of malfunctioning module, malfunctioning module dismounting mode, components and parts electrical schematic, breakdown maintenance step etc., and by these information displaying in display interface for maintenance personal's reference.Be to be understood that, if do not inquire similar or CROSS REFERENCE according to diagnostic trouble code in case library, then the second acquisition module 80 can inquire about similar or CROSS REFERENCE according to phenomenon of the failure in case library, if do not inquire similar or CROSS REFERENCE according to diagnostic trouble code and phenomenon of the failure in case library, then the second acquisition module 80 can inquire about similar or CROSS REFERENCE according to the title of malfunctioning module in case library, if according to diagnostic trouble code, the title of phenomenon of the failure and malfunctioning module does not find similar or CROSS REFERENCE in case library, when then the second acquisition module 80 can occur according to fault, similar or CROSS REFERENCE is inquired about in the geographic position of vehicle in case library.Wherein, case library can provide a large amount of case fault solution.
According to the solving device of the vehicle trouble of the embodiment of the present invention, judge whether maintenance personal solves vehicle trouble according to Fisrt fault solution by the second judge module, when unresolved vehicle trouble, then can think that this fault is not generally common fault, second acquisition module according to fault parameter by network Connection inquiring case library to obtain corresponding second fault solution, and the second fault solution is presented in display interface for maintenance personal's reference, achieve and obtain similar or CROSS REFERENCE for maintenance personal's reference by online query case library, add the approach obtaining fault solution.
Fig. 7 is the structural representation of the solving device of vehicle trouble according to another specific embodiment of the present invention.
As shown in Figure 7, the solving device of vehicle trouble comprises: read module 10, first judge module 20, first acquisition module 30, generation and display module 40, creation module 50, relating module 60, second judge module 70, second acquisition module 80, the 3rd judge module 90, link block 100 and the 3rd acquisition module 110.
Particularly, the 3rd judge module 90 for according to fault parameter by network Connection inquiring case library with after obtaining corresponding second fault solution, judge whether maintenance personal solves vehicle trouble according to the second fault solution.Such as, maintenance personal's fault corresponding to diagnostic trouble code according to the second fault solution is keeped in repair, 3rd judge module 90 judges to determine whether to solve vehicle trouble to this maintenance result, if unresolved vehicle trouble, then can think that this fault is exceptional fault, need obtain solution by other means.
Link block 100, for when according to the second fault solution unresolved vehicle trouble, connects manufacturer's technical support by audio/video communication.Such as, when fault corresponding to diagnostic trouble code that maintenance personal selects not in servicing manual not mentioned to or case library in do not relate to similar or CROSS REFERENCE time, can think that this fault is knotty problem, the audio/video communication that link block 100 carries by diagnostic system is connected to manufacturer's technical support via internetwork connection mode, under the remote guide of manufacturer's technical support, solve fault.Should be appreciated that and also obtain solution to solve vehicle trouble by other modes, such as, explore solution voluntarily to solve vehicle trouble by maintenance personal.
When 3rd acquisition module 110 for not existing diagnostic trouble code in the diagnostic trouble code list judging database according to the first judge module 20, according to fault parameter by network Connection inquiring case library acquisition CROSS REFERENCE or by the technical support of audio/video communication connection manufacturer.More specifically, the diagnostic trouble code of selection is there is not in the diagnostic trouble code list of database, when namely there is not servicing manual corresponding to this diagnostic trouble code in database, when the 3rd acquisition module 110 can occur according to the title of diagnostic trouble code or phenomenon of the failure or malfunctioning module or fault vehicle geographic position etc. by network connect online query case library with obtains CROSS REFERENCE or by the audio/video communication connection manufacturer technical support that carries to solve vehicle trouble.Should be appreciated that and also obtain solution to keep in repair this fault by other modes, such as, maintenance personal explores solution voluntarily to solve vehicle trouble etc.
According to the solving device of the vehicle trouble of the embodiment of the present invention, judge whether maintenance personal solves vehicle trouble according to the second fault solution by the 3rd judge module, when unresolved vehicle trouble, then can think that this fault is knotty problem, link block connects manufacturer's technical support to solve vehicle trouble by audio/video communication, achieves the solution providing exceptional fault.
Fig. 8 is the structural representation of the solving device of vehicle trouble according to another specific embodiment of the present invention.
As shown in Figure 8, the solving device of vehicle trouble comprises: read module 10, first judge module 20, first acquisition module 30, generation and display module 40, creation module 50, relating module 60, second judge module 70, second acquisition module 80, the 3rd judge module 90, link block 100, the 3rd acquisition module 110, the 4th judge module 120 and the 4th acquisition module 130.
Particularly, the 4th judge module 120 is for judging that maintenance personal connects manufacturer's technical support by audio/video communication and whether solves vehicle trouble.4th acquisition module 130 for maintenance personal by audio/video communication connect manufacturer technical support solved vehicle trouble time, the details of technical support are also committed to case library, to upgrade case library by the details of acquiring technology support.
Such as, arrive when the fault that the diagnostic trouble code of maintenance personal's selection is corresponding is not mentioned in servicing manual, or carry out keeping in repair rear fault according to the scheme in servicing manual still to exist, or when not relating to similar or CROSS REFERENCE in case library, manufacturer's technical support is connected to solve vehicle trouble by audio/video communication, first, 4th judge module 120 judges that maintenance personal connects manufacturer's technical support by audio/video communication and whether solves vehicle trouble, after solving vehicle trouble, 4th acquisition module 130 provides the details of solution to share interface, so that maintenance personal fills in total solution details in technical support process sharing in interface, and these details are committed to case library to upgrade and to improve case library, so that other diagnosis terminal all checks the solution of this fault by case library.
According to the solving device of the vehicle trouble of the embodiment of the present invention, judge that maintenance personal connects manufacturer's technical support by audio/video communication and whether solves vehicle trouble by the 4th judge module, when solving vehicle trouble, the details of the 4th acquisition module acquiring technology support are also committed to case library, so that other diagnosis terminal all checks the solution of this fault by case library, achieve sharing of fault solution, improve availability.
Should be appreciated that each several part of the present invention can realize with hardware, software, firmware or their combination.In the above-described embodiment, multiple step or method can with to store in memory and the software performed by suitable instruction execution system or firmware realize.Such as, if realized with hardware, the same in another embodiment, can realize by any one in following technology well known in the art or their combination: the discrete logic with the logic gates for realizing logic function to data-signal, there is the special IC of suitable combinational logic gate circuit, programmable gate array (PGA), field programmable gate array (FPGA) etc.
In the description of this instructions, specific features, structure, material or feature that the description of reference term " embodiment ", " some embodiments ", " example ", " concrete example " or " some examples " etc. means to describe in conjunction with this embodiment or example are contained at least one embodiment of the present invention or example.In this manual, identical embodiment or example are not necessarily referred to the schematic representation of above-mentioned term.And the specific features of description, structure, material or feature can combine in an appropriate manner in any one or more embodiment or example.
Although illustrate and describe embodiments of the invention, those having ordinary skill in the art will appreciate that: can carry out multiple change, amendment, replacement and modification to these embodiments when not departing from principle of the present invention and aim, scope of the present invention is by claim and equivalents thereof.

Claims (16)

1. a solution for vehicle trouble, is characterized in that, comprising:
The diagnostic trouble code existed in read failure module;
Judge whether there is described diagnostic trouble code in the diagnostic trouble code list of database;
If existed, then inquire about described database to obtain corresponding servicing manual according to described diagnostic trouble code; And
Position and intercept to generate Fisrt fault solution to described servicing manual, and described Fisrt fault solution is presented in display interface for maintenance personal's reference.
2. the method for claim 1, is characterized in that, described Fisrt fault solution comprises: maintenance points for attention, instrument use-pattern, malfunctioning module position, malfunctioning module dismounting mode, one or more in components and parts electrical schematic.
3. the method for claim 1, is characterized in that, before the diagnostic trouble code existed, also comprises in described read failure module:
Create described servicing manual according to preset rules, and described servicing manual is stored in described database; And
Servicing manual corresponding with described diagnostic trouble code for the title of the described diagnostic trouble code in described database, described malfunctioning module is associated.
4. the method for claim 1, is characterized in that, described servicing manual positioned and intercept to generate Fisrt fault solution after, also comprise:
Judge whether maintenance personal solves vehicle trouble according to described Fisrt fault solution; And
If unresolved vehicle trouble, then according to fault parameter by network Connection inquiring case library to obtain corresponding second fault solution.
5. method as claimed in claim 4, is characterized in that, when described fault parameter comprises diagnostic trouble code, phenomenon of the failure, the title of malfunctioning module, fault occur vehicle geographic position in one or more.
6. method as claimed in claim 4, is characterized in that, described according to the relation between fault parameter to described diagnostic trouble code by the case library in producer's server described in network Connection inquiring with after obtaining the second corresponding fault solution, also comprise:
Judge whether maintenance personal solves vehicle trouble according to described second fault solution; And
If unresolved vehicle trouble, then connect manufacturer's technical support by audio/video communication.
7. the method for claim 1, is characterized in that, also comprises:
If there is not described diagnostic trouble code in the diagnostic trouble code list of described database, then pass through network Connection inquiring case library according to fault parameter and obtain CROSS REFERENCE or connect manufacturer's technical support by described audio/video communication.
8. method as claimed in claims 6 or 7, is characterized in that, also comprise:
Judge that maintenance personal connects manufacturer's technical support by described audio/video communication and whether solves vehicle trouble; And
If solve vehicle trouble, then obtain the details of described technical support and the details of described technical support are committed to case library, to upgrade described case library.
9. a solving device for vehicle trouble, is characterized in that, comprising:
Read module, for the diagnostic trouble code existed in read failure module;
First judge module, for judge database diagnostic trouble code list in whether there is described diagnostic trouble code;
First acquisition module, for when there is described diagnostic trouble code, inquires about described database to obtain corresponding servicing manual according to described diagnostic trouble code; And
Generate and display module, for positioning and intercept to generate Fisrt fault solution to described servicing manual, and described Fisrt fault solution is presented in display interface for maintenance personal's reference.
10. device as claimed in claim 9, is characterized in that, described Fisrt fault solution comprise in maintenance points for attention, instrument use-pattern, malfunctioning module position, malfunctioning module dismounting mode, components and parts electrical schematic one or more.
11. devices as claimed in claim 9, is characterized in that, also comprise:
Creation module, for creating described servicing manual according to preset rules, and is stored in described database by described servicing manual; And
Relating module, for associating servicing manual corresponding with described diagnostic trouble code for the title of the described diagnostic trouble code in described database, described malfunctioning module.
12. devices as claimed in claim 9, is characterized in that, also comprise:
Second judge module, for judging whether maintenance personal solves vehicle trouble according to described Fisrt fault solution; And
Second acquisition module, for when vehicle trouble unresolved according to described Fisrt fault solution, according to fault parameter by network Connection inquiring case library to obtain corresponding second fault solution.
13. devices as claimed in claim 12, is characterized in that, when described fault parameter comprises diagnostic trouble code, phenomenon of the failure, the title of malfunctioning module, fault occur vehicle geographic position in one or more.
14. devices as claimed in claim 12, is characterized in that, also comprise:
3rd judge module, for according to described fault parameter by network Connection inquiring case library with after obtaining corresponding second fault solution, judge whether maintenance personal solves vehicle trouble according to described second fault solution; And
Link block, for when according to described second fault solution unresolved vehicle trouble, connects manufacturer's technical support by audio/video communication.
15. devices as claimed in claim 9, is characterized in that, also comprise:
3rd acquisition module, during for there is not described diagnostic trouble code in the diagnostic trouble code list judging described database according to described first judge module, according to fault parameter by network Connection inquiring case library acquisition CROSS REFERENCE or by the technical support of described audio/video communication connection manufacturer.
16. devices as described in claims 14 or 15, is characterized in that, also comprise:
4th judge module, for judging that maintenance personal connects manufacturer's technical support by described audio/video communication and whether solves vehicle trouble; And
4th acquisition module, for when maintenance personal has solved vehicle trouble by described technical support, has obtained the details of described technical support and the details of described technical support has been committed to case library, to upgrade described case library.
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