CN103729754A - Intelligent express terminal and processing method thereof - Google Patents
Intelligent express terminal and processing method thereof Download PDFInfo
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Abstract
The invention relates to the logistics posting and delivery field and discloses an intelligent express terminal and a processing method thereof. The intelligent express terminal comprises a terminal delivery cabinet (1), a terminal host (2) and a terminal processor (3); the terminal delivery cabinet (1) comprises an express storage cell (11) and a door lock control unit (12); the terminal host (2) comprises a display unit (21), an input unit (22), an information reading unit (23), an information acquisition unit (24) and a voice interaction unit (25); the terminal processor (3) comprises a communication unit (31) and a control processing unit (32); the door lock control unit (12), the display unit (21), the input unit (22), the information reading unit (23), the information acquisition unit (24) and the communication unit (31) are connected with the control processing unit (32). According to the intelligent express terminal and the processing method thereof, the functions are multiple, the limitation that couriers need to deliver face to face in the traditional parcel delivery breaks through, and the express processing efficiency is high.
Description
Technical field
The present invention relates to logistics receipts and post and send with charge free field, related in particular to a kind of intelligent express delivery terminal and disposal route thereof.
Background technology
Along with the fast development of ecommerce and the quickening of people's rhythm of life, net purchase is more and more subject to people's favor.The traditional logistics express delivery industry of development that is accompanied by net purchase exposes increasing shortcoming.Traditional express delivery industry needs courier manually to deliver goods to the customers, and often runs into addressee and stays out, and express delivery is delivered unsuccessfully; The express delivery delivery frequency of failure is many, causes express delivery to send part Speed Reduction, and express mail is detained, express delivery is wrong happens occasionally by losing part phenomenon.In addition, the possibility that also exists lawless person to pretend to be express delivery personnel is sent in traditional express delivery with charge free, brings larger potential safety hazard.
Summary of the invention
The present invention is directed to express delivery in prior art and deliver inefficient shortcoming, a kind of intelligent express delivery terminal and system thereof are provided.
In order to solve the problems of the technologies described above, the present invention is solved by following technical proposals:
An intelligent express delivery terminal, comprises that terminal sends part cabinet, end host and terminal handler,
Terminal is sent part cabinet, comprises express delivery storage lattice and door lock control module;
End host, comprises display unit, input block, information reading unit, information acquisition unit and interactive voice unit;
Terminal handler, comprises communication unit and controlled processing unit;
End host is located at terminal sends part cashier's office in a shop, terminal handler is located at terminal and sends in part cabinet, input block is keyboard input module or touch screen module, information reading unit is radio-frequency card reader or barcode scanner, information acquisition unit comprises storage unit and video acquisition unit, storage unit is arranged at end host inside, video acquisition unit is arranged at terminal and sends part cabinet top or end host surface, storage unit is connected with controlled processing unit respectively with video acquisition unit, interactive voice unit comprises voice collecting unit and voice broadcast unit, voice collecting unit and voice broadcast unit are arranged on end host surface, voice collecting unit is connected with controlled processing unit respectively with voice broadcast unit, door lock control module, display unit, input block, information reading unit, information acquisition unit, information interaction unit is connected with controlled processing unit respectively with communication unit.
Terminal sends part cabinet to comprise a plurality of express delivery storage lattice, and express delivery storage lattice size shape is different, can be suitable for the parcel of different volumes; In each express delivery storage lattice, door lock control module is set, door lock control module is controlled the opening and closing of express delivery storage lattice; On end host, be provided with display unit, input block, information reading unit, information acquisition unit and interactive voice unit, information reading unit reads courier or addressee or sender's identity information, display unit shows information, input block entry information, information acquisition unit records the state that express delivery is collected, sent, and retains evidence, subsequent treatment have something to base on, the setting of interactive voice unit, man-machine interaction is friendly, easy to operate.Input block is keyboard input module or touch screen module.Key-press input can person easy to use be inputted password or address information etc., and input is convenient rapidly; The input of touch screen module is convenient, when input password, can realize out of order, safe.Information reading unit is radio-frequency card reader or barcode scanner.Radio-frequency card reader or barcode scanner can be identified the identity information of sending part people or pickup people, read goods credential information or secret order, and identification is convenient, rapidly, stop wrong taking and lose part phenomenon.Be arranged on terminal and send the video acquisition unit on part cabinet top or end host surface, can gather voice or video information, the information that the stored record of storage unit energy gathers, part pickup process sent in convenient record, send part, pickup, post part process and have record to follow, safe ready.Intelligence express delivery terminal can effectively reduce sends cost with charge free, and centrally managed distribution, raises the efficiency, and reduces single-piece distribution cost; Information reading unit reading information, controlled processing unit and communication unit are processed, and precisely fast and safely, have avoided sending part mistake.In addition, intelligent express delivery terminal is arranged on community or school, has avoided lawless person to pretend to be express delivery personnel to visit, and has reduced community potential safety hazard.
Apply an intelligent express delivery disposal route for intelligent express delivery terminal, comprise the intelligent part process of sending:
A: courier reads package information and addressee information by information reading unit, controlled processing unit receives and calculates, and generates picking credential information, and communication unit sends picking credential information to addressee;
B: courier reads courier's information by information reading unit, controlled processing unit carries the information to door lock control module after processing, and opens idle express delivery storage lattice, and courier puts into parcel, closes express delivery storage lattice;
C: pickup people is read pickup people identity information or inputted picking credential information by input block, controlled processing unit authentication by information reading unit scanning picking voucher or information reading unit;
D: authentication success, controlled processing unit control gate lock control unit, express delivery storage lattice are opened, pickup people picking; Authentication is unsuccessful, controlled processing unit control gate lock control unit, and express delivery storage lattice keep closing;
In the process of A or B or C or D, treatment progress is reported in voice broadcast unit, display unit Graphics Processing process, and controlled processing unit is controlled video acquisition unit and the Information Monitoring of voice collecting unit, and is stored in storage unit.
Information reading unit reads courier's identity information, or information reading unit reads courier's identity code information, after controlled processing unit authentication is passed through, opens idle express delivery storage lattice; Information reading unit scanning express delivery face wall scroll code, obtains parcel addressee information, and controlled processing unit, by specific algorithm, generates Quick Response Code picking credential information or password picking credential information, and communication module sends picking credential information to addressee phone number; Courier puts into parcel the express delivery storage lattice of unlatching, closes after express delivery storage lattice, and express delivery is temporarily stored in express delivery storage lattice, and express delivery sends part to operate.
Addressee receives picking credential information, goes to intelligent express delivery processing terminal, by information reading unit scanning picking voucher, or read pickup people identity information by information reading unit, or input picking credential information by input block, controlled processing unit receives pickup people information, starts authentication; Authentication success, controlled processing unit control gate lock control unit, express delivery storage lattice are opened, pickup people picking; Authentication is unsuccessful, controlled processing unit control gate lock control unit, and express delivery storage lattice keep closing.This pickup process is simple, easy to operate, and courier does not need to send parcel face to face with charge free, and distribution cost is low, sends part precisely fast and safely, has saved manpower and materials.
As preferably, a kind of intelligent express delivery disposal route of applying intelligent express delivery terminal, also comprises the self-service part process of posting:
E: sender is by input block recipient information input, and sender is read sender information or inputted sender information by input block by information reading unit;
F: controlled processing unit is processed rear display unit and shown express delivery face list information, outbox price, idle express delivery storage lattice are opened in control gate lock control unit, and Sender Confirmation's face list information, puts into and wraps up and close cabinet door.
In the process of E or F, treatment progress is reported in voice broadcast unit, display unit Graphics Processing process, and controlled processing unit is controlled video acquisition unit and the Information Monitoring of voice collecting unit, and is stored in storage unit.
First the self-service part of posting is that sender passes through input block recipient information input, and is read sender information or inputted sender information by input block by information reading unit; Controlled processing unit is processed rear display surface list information, outbox price, and print express delivery face list information, idle express delivery storage lattice are opened in control gate lock control unit, after Sender Confirmation, put up express delivery face list, put into and wrap up and close cabinet door.Meanwhile, sender can also pay logistics cost by addressee by choosing the mode of paying, and the self-service part process of posting is simply efficient, and sender does not need to wait courier's collection from domicile, and energy 24 hour self-help outboxes are rapidly convenient.In addition, because express delivery face list information adopts input block input, avoided hand-written single information of sender, what careless handwriting caused sends part failed, loses the problems such as part, and the addressee information of input block input is also recorded to terminal handler in the lump, even if express delivery face list is lost, express delivery parcel also can normally be provided and delivered, and stops to lose part possibility, safe and efficient.
As preferably, a kind of intelligent express delivery disposal route of applying intelligent express delivery terminal, also comprises problem parcel processing procedure:
G: courier or pickup people open express delivery storage lattice, and information acquisition unit is opened, gathers the overall process that parcel takes out and checks from express delivery storage lattice, the information that unit records information acquisition unit gathers;
H: courier or pickup people input problem part reason by input block, idle express delivery storage lattice are opened in controlled processing unit control gate lock control unit, courier or pickup people put into express delivery storage lattice by parcel, and controlled processing unit is processed and communication control unit sends information to sender or express company.
Because the pickup process whole process of express delivery parcel is under the monitoring of information acquisition unit, damaged parcel or damage parcel situation all by online record, addressee process has record to follow, and facilitates the party responsible of decision problem parcel, and the subsequent treatment of problem parcel is evidence-based.In addition; this problem parcel processing procedure does not need to send part personnel on the scene; improved logistics sending personnel's work efficiency and sent part speed; express delivery dispensing is rapider; the process of disassembling of problem parcel has record to inquire about; convenient judgement party responsible, assurance problem parcel can be dealt carefully with in time, protection express company and addressee's interests.
The present invention, owing to having adopted above technical scheme, has significant technique effect:
1. the dispensing of express delivery and addressee can be processed in centralization, have reduced dispensing personnel, reduce human cost.
2.. centrally managed distribution has improved dispensing efficiency, has reduced and has repeated dispensing rate, has reduced repetition distribution cost, and logistics cost reduces.
3. information reading unit reads after parcel face list information, and controlled processing unit calculates and generates picking credential information and send to addressee, accurately fast and safely, has avoided the mistake of manually notifying addressee to occur, and precise and high efficiency is sent in express delivery with charge free.
4.. sending part pickup to post part process all sends part cabinet place to carry out in terminal, send part terminal cabinet to be arranged on as required the doorway that the intensive community of personnel, school etc. locate, express delivery courier does not need to enter into community or school is inner, guarantee community or school's internal order, avoid lawless person to sneak into, guarantee safety, be conducive to maintain social stability.
Accompanying drawing explanation
Fig. 1 is the structural representation of a kind of intelligent express delivery terminal of the present invention;
Fig. 2 is that a kind of intelligence of intelligent express delivery disposal route is sent part and pickup process;
Fig. 3 is a kind of self-service part process of posting of intelligent express delivery disposal route;
Fig. 4 is a kind of problem parcel processing procedure of intelligent express delivery disposal route.
The toponym that in accompanying drawing, each number designation refers to is as follows: 1-terminal is sent part cabinet, 2-end host, 3-terminal handler, 11-express delivery storage lattice, 12-door lock control module, 21-display unit, 22-input block, 23-information reading unit, 24-information acquisition unit, 25-interactive voice unit, 31-communication unit, 32-controlled processing unit, 241-storage unit, 242-video acquisition unit, 251-voice collecting unit, 252-voice broadcast unit.
Embodiment
Below in conjunction with accompanying drawing and embodiment, the present invention is described in further detail.
Embodiment 1
An intelligent express delivery terminal, as shown in Figure 1, comprises that terminal sends part cabinet 1, end host 2 and terminal handler 3,
Terminal is sent part cabinet 1, comprises express delivery storage lattice 11 and door lock control module 12;
End host 2, comprises display unit 21, input block 22, information reading unit 23, information acquisition unit 24 and interactive voice unit 25;
Terminal handler 3, comprises communication unit 31 and controlled processing unit 32;
End host 2 is located at terminal and sends on part cabinet 1, terminal handler 3 is located at terminal and sends in part cabinet 1, and door lock control module 12, display unit 21, input block 22, information reading unit 23, information acquisition unit 24, interactive voice unit 25 and communication unit 31 are connected with controlled processing unit 32 respectively.
Wherein, display unit 21 is display, and input block 22 is keyboard input module, and information reading unit 23 is radio-frequency card reader.Information acquisition unit 24 comprises storage unit 241 and video acquisition unit 242, storage unit 241 is arranged at end host 2 inside, video acquisition unit 242 is arranged at terminal and sends part cabinet 1 top or end host 2 surfaces, and storage unit 241 is connected with controlled processing unit 32 respectively with video acquisition unit 242.Interactive voice unit 25 comprises voice collecting unit 251 and voice broadcast unit 252, and voice collecting unit 251 and voice broadcast unit 252 are arranged on end host 2 surfaces, is connected respectively with controlled processing unit 32.
Embodiment 2
Embodiment 2 is identical with embodiment 1, and difference is: input block 22 is touch screen module; Information reading unit 23 is barcode scanner.
Embodiment 3
Apply an intelligent express delivery disposal route for intelligent express delivery terminal, as shown in Figure 2, comprise intelligent send part and pickup process:
A: courier reads package information and addressee information by information reading unit 23, controlled processing unit 32 is accepted and is processed, and generates picking credential information, and communication unit 31 sends picking credential information to addressee;
B: courier reads courier's information by information reading unit 23, carries the information to door lock control module 12 after controlled processing unit 32 calculates, and opens idle express delivery storage lattice 11, and courier puts into parcel, closes express delivery storage lattice 11;
C: pickup people is by input block 22 input picking credential informations, controlled processing unit 32 authentications;
D: authentication success, controlled processing unit 32 control gate lock control unit 12, express delivery storage lattice 11 are opened, pickup people picking; Authentication is unsuccessful, controlled processing unit 32 control gate lock control unit 12, and express delivery storage lattice 11 keep closing;
In the process of A or B or C or D, treatment progress is reported in voice broadcast unit 252, display unit 21 Graphics Processing processes, and controlled processing unit 32 is controlled video acquisition unit 242 and 251 Information Monitorings of voice collecting unit, and is stored in storage unit 241.
Embodiment 4
Embodiment 4 is identical with embodiment 3, and difference is: pickup people is scanned after picking vouchers by information reading unit 23, controlled processing unit 32 authentications.
Embodiment 5
Embodiment 5 is identical with embodiment 3, and difference is: pickup people reads after pickup people identity information by information reading unit 23, controlled processing unit 32 authentications.
Embodiment 6
Apply an intelligent express delivery disposal route for intelligent express delivery terminal, as shown in Figure 3, comprise the self-service part process of posting:
E: sender is by input block 22 recipient information inputs, and sender reads sender information by information reading unit 23;
F: controlled processing unit 32 is processed rear display unit 21 and shown express delivery face list information, outbox price, idle express delivery storage lattice 11 are opened in control gate lock control unit 12, and Sender Confirmation's face list information, puts into and wraps up and close cabinet door.
In the process of E or F, treatment progress is reported in voice broadcast unit 252, display unit 21 Graphics Processing processes, and controlled processing unit 32 is controlled video acquisition unit 242 and 251 Information Monitorings of voice collecting unit, and is stored in storage unit 241.
Embodiment 7
Embodiment 7 is identical with embodiment 6, and difference is: sender is by input block 22 input sender information.
Embodiment 8
Apply an intelligent express delivery disposal route for intelligent express delivery terminal, as shown in Figure 4, comprise problem parcel processing procedure:
G: pickup people opens express delivery storage lattice 11, and information acquisition unit 24 is opened, gathers the overall process that pickup people takes out parcel check from express delivery storage lattice 11, the information that storage unit 241 recorded information collecting units 24 gather;
H: pickup people is by input block 22 input problem part reasons, idle express delivery storage lattice 11 are opened in controlled processing unit 32 control gate lock control unit 12, pickup people puts into express delivery storage lattice 11 by parcel, and controlled processing unit 32 processing communication control unit 31 transmission information are to express company.
Embodiment 9
Apply an intelligent express delivery disposal route for intelligent express delivery terminal, as shown in Figure 4, comprise problem parcel processing procedure:
G: courier opens express delivery storage lattice 11, and information acquisition unit 24 is opened, gathers the overall process that parcel takes out and checks from express delivery storage lattice 11, the information that storage unit 241 recorded information collecting units 24 gather;
H: courier is by input block 22 input problem part reasons, idle express delivery storage lattice 11 are opened in controlled processing unit 32 control gate lock control unit 12, courier puts into express delivery storage lattice 11 by parcel, and controlled processing unit 32 processing communication control unit 31 transmission information are to sender.
In a word, the foregoing is only preferred embodiment of the present invention, all equalizations of doing according to the present patent application the scope of the claims change and modify, and all should belong to the covering scope of patent of the present invention.
Claims (4)
1. an intelligent express delivery terminal, is characterized in that, comprising:
Terminal is sent part cabinet (1), comprises express delivery storage lattice (11) and door lock control module (12);
End host (2), comprises display unit (21), input block (22), information reading unit (23), information acquisition unit (24) and interactive voice unit (25);
Terminal handler (3), comprises communication unit (31) and controlled processing unit (32);
End host (2) is located at terminal and sends on part cabinet (1), terminal handler (3) is located at terminal and sends in part cabinet (1), input block (22) is keyboard input module or touch screen module, information reading unit (23) is radio-frequency card reader or barcode scanner, information acquisition unit (24) comprises storage unit (241) and video acquisition unit (242), storage unit (241) is arranged at end host (2) inside, video acquisition unit (242) is arranged at terminal and sends part cabinet (1) top or end host (2) surface, storage unit (241) is connected with controlled processing unit (32) respectively with video acquisition unit (242), interactive voice unit (25) comprises voice collecting unit (251) and voice broadcast unit (252), voice collecting unit (251) and voice broadcast unit (252) are arranged on end host (2) surface, voice collecting unit (251) is connected with controlled processing unit (32) respectively with voice broadcast unit (252), door lock control module (12), display unit (21), input block (22), information reading unit (23), information acquisition unit (24), interactive voice unit (25) is connected with controlled processing unit (32) respectively with communication unit (31).
2. application rights requires an intelligent express delivery disposal route for the intelligent express delivery terminal described in 1, it is characterized in that, comprises intelligent send part and pickup process:
A: courier reads package information and addressee information by information reading unit (23), controlled processing unit (32) receives and processes, and generates picking credential information, and communication unit (31) sends picking credential information to addressee;
B: courier reads courier's information by information reading unit (23), controlled processing unit (32) carries the information to door lock control module (12) after processing, open idle express delivery storage lattice (11), courier puts into parcel, closes express delivery storage lattice (11);
C: pickup people is scanned picking voucher by information reading unit (23), or reads pickup people identity information by information reading unit (23), or by input block (22) input picking credential information, controlled processing unit (32) authentication;
D: authentication success, controlled processing unit (32) control gate lock control unit (12), opens express delivery storage lattice (11), pickup people picking; Authentication is unsuccessful, controlled processing unit (32) control gate lock control unit (12), and express delivery storage lattice (11) keep closing;
In the process of A or B or C or D, treatment progress is reported in voice broadcast unit (252), display unit (21) Graphics Processing process, controlled processing unit (32) is controlled video acquisition unit (242) and voice collecting unit (251) Information Monitoring, and is stored in storage unit (241).
3. a kind of intelligent express delivery disposal route according to claim 2, is characterized in that, also comprises the self-service part process of posting:
E: sender is by input block (22) recipient information input, and sender is read sender information or inputted sender information by input block (22) by information reading unit (23);
F: controlled processing unit (32) is processed rear display unit (21) and shown express delivery face list information, outbox price, idle express delivery storage lattice (11) are opened in control gate lock control unit (12), and Sender Confirmation's face list information, puts into and wraps up and close cabinet door.
In the process of E or F, treatment progress is reported in voice broadcast unit (252), display unit (21) Graphics Processing process, controlled processing unit (32) is controlled video acquisition unit (242) and voice collecting unit (251) Information Monitoring, and is stored in storage unit (241).
4. according to a kind of intelligent express delivery disposal route described in claim 2 or 3, it is characterized in that, also comprise problem parcel processing procedure:
G: courier or pickup people open express delivery storage lattice (11), and information acquisition unit (24) is opened, and gathers the overall process that parcel takes out and checks from express delivery storage lattice (11), the information that storage unit (241) recorded information collecting unit (24) gathers;
H: courier or pickup people are by input block (22) input problem part reason, controlled processing unit (32) control gate lock control unit (12), open idle express delivery storage lattice (11), courier or pickup people put into express delivery storage lattice (11) by parcel, and controlled processing unit (32) processing communication control unit (31) transmission information are to sender or express company.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410029485.7A CN103729754A (en) | 2014-01-22 | 2014-01-22 | Intelligent express terminal and processing method thereof |
| PCT/CN2014/077259 WO2015109689A1 (en) | 2014-01-22 | 2014-05-12 | Intelligent express terminal and processing method therefor |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410029485.7A CN103729754A (en) | 2014-01-22 | 2014-01-22 | Intelligent express terminal and processing method thereof |
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