CN102456251A - Method and system for controlling self service terminal - Google Patents

Method and system for controlling self service terminal Download PDF

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Publication number
CN102456251A
CN102456251A CN2010105194664A CN201010519466A CN102456251A CN 102456251 A CN102456251 A CN 102456251A CN 2010105194664 A CN2010105194664 A CN 2010105194664A CN 201010519466 A CN201010519466 A CN 201010519466A CN 102456251 A CN102456251 A CN 102456251A
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China
Prior art keywords
self
control
aided terminal
control information
information
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CN2010105194664A
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Chinese (zh)
Inventor
陈懿
陈皓
张伟
董建华
张祖凯
胡湿
崔霈文
张卉
金钊
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Aisino Corp
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Aisino Corp
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Priority to CN2010105194664A priority Critical patent/CN102456251A/en
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Abstract

The invention relates to a method and system for controlling a self service terminal. The method comprises the steps of: receiving control information by a control device, wherein the control information comprises operation contents; issuing a control command to the self service terminal by the control device according to the operation contents in the control information; and operating a corresponding control program by the self service terminal according to the control command. By using the technical scheme of the invention, the self service terminal can be safely and conveniently controlled.

Description

A kind of method and system of controlling self-aided terminal
Technical field
The present invention relates to self-aided terminal control field, particularly relate to a kind of method and system of controlling self-aided terminal.
Background technology
At present; Bank ATM machine, the self-service invoice of tax terminal, sell self-aided terminals such as ticket machine automatically and obtained widespread use in daily life; Since these self-aided terminals have unmanned, swift to operate, save characteristics such as manpower, 24 hours be on duty, thereby be very easy to people's life.
Be in the consideration of safety, working stability aspect; Self-aided terminal only allows to use the function of its setting; And hidden its control function; For example, the bank ATM machine only allows functional operations such as the user deposits, withdraws the money, inquires about, transfers accounts, and does not allow directly to contact control function such as its parameter setting, start, shutdown and message issue.But self-aided terminal is equipment after all, is in operation when running into abnormal conditions, also need control it.Prior art is often taked more original rough method when these self-aided terminals are controlled, perhaps adopt the program of more complicated; For example, when closing self-aided terminal, can take the mode of direct powered-down to come forced shutdown; The safety of this system stability to self-aided terminal, hard disc data is all brought very big threat; And need reset the parameter of self-aided terminal the time, need the keeper to arrive each self-aided terminal place, artificial or import newly-installed parameter through disk.The method of this control self-aided terminal of prior art is unsafe to terminal system perhaps, perhaps too complex, labor manpower and materials.
Summary of the invention
Technical matters to be solved by this invention provides a kind of method and system of controlling self-aided terminal, can control self-aided terminal safe and simplely.
The technical scheme that the present invention solves the problems of the technologies described above is following: a kind of method of controlling self-aided terminal, and this method comprises:
The opertaing device receiving control information, said control information comprises content of operation;
Said opertaing device is according to the content of operation in the said control information, to said self-aided terminal issue control command;
Said self-aided terminal moves corresponding control programs according to said control command.
The invention has the beneficial effects as follows: among the present invention; Opertaing device comes self-aided terminal is controlled according to the content of operation in the control information that self receives, because control information can long-rangely be sent; Thereby the keeper need not each self-aided terminal place and carries out field control; Only need send control information to each self-aided terminal gets final product, easy and simple to handle, has greatly reduced the required manpower and materials of control self-aided terminal; In addition, because the control command that self-aided terminal sends according to opertaing device is come operation corresponding control programs automatically, these control programs are standard program, with respect to prior art, can guarantee the safety of self-aided terminal Control work is carried out.
On the basis of technique scheme, the present invention can also do following improvement:
Further, said control information further comprises the source sign of this control information;
At said opertaing device according to the content of operation in the said control information; Before said self-aided terminal issue control command; This method further comprises: said opertaing device judges whether the source sign of this control information is that the keeper identifies; If, then according to the content of operation in the said control information, to said self-aided terminal issue control command.
Further, said control information is the control note, and the source of said control information is designated the phone number that sends said control note;
Or,
Said control information is the control multimedia message, and the source of said control information is designated the phone number that sends said control multimedia message;
Or,
Said control information is the control Email, and the source of said control information is designated the IP address of the computer that sends said control Email;
Or,
Said control information is the control Email, and the source of said control information is designated the numbering of the computer that sends said control Email.
Further, said content of operation is for opening said self-aided terminal;
Then said opertaing device is according to the content of operation in the said control information; Method to said self-aided terminal issue control command is: said opertaing device is opened the content of operation of said self-aided terminal in according to said control information, sends power-on command to said self-aided terminal;
Said self-aided terminal is according to said control command, and the method for operation corresponding control programs is: said self-aided terminal moves boot program according to said power-on command.
Further, said content of operation is for closing said self-aided terminal;
Then said opertaing device is according to the content of operation in the said control information; Method to said self-aided terminal issue control command is: said opertaing device cuts out the content of operation of said self-aided terminal in according to said control information, sends shutdown command to said self-aided terminal;
Said self-aided terminal is according to said control command, and the method for operation corresponding control programs is: said self-aided terminal moves shutdown programm according to said shutdown command.
Further, said content of operation is the parameter that said self-aided terminal is set;
Then said opertaing device is according to the content of operation in the said control information; Method to said self-aided terminal issue control command is: said opertaing device is provided with the content of operation of the parameter of said self-aided terminal in according to said control information, sends to said self-aided terminal parameter command is set;
Said self-aided terminal is according to said control command, and the method for operation corresponding control programs is: said self-aided terminal is according to the said parameter command that is provided with, and operation is provided with the program of self parameter.
Further, said control information further comprises information to be released; Said content of operation is the said information to be released of issue;
Then said opertaing device is according to the content of operation in the said control information; Method to said self-aided terminal issue control command is: said opertaing device according to said control information in the content of operation of the said information to be released of issue, send information to be released and issue message command to be released to said self-aided terminal;
Said self-aided terminal is according to said control command, and the method for operation corresponding control programs is: said self-aided terminal is according to said issue message command to be released, and operation is published to said information to be released the program of self display device.
Further, said self-aided terminal detects when self breaking down, and said self-aided terminal sends failure condition to said opertaing device; Said opertaing device sends failure message to keeper's equipment, and said failure message comprises said failure condition.
In addition, the present invention also provides a kind of system that controls self-aided terminal, and this system comprises information transceiving device, control device, interface arrangement and self-aided terminal, wherein:
Said information transceiving device is used for, and receiving control information sends to said control device with said control information, and wherein, said control information comprises content of operation;
Said control device is used for, according to the content of operation in the said control information, through said interface arrangement to said self-aided terminal transmitting control commands;
Said interface arrangement all is connected with said self-aided terminal with said control device, is used for said control command from said control device through self sending to said self-aided terminal;
Said self-aided terminal is used for, according to said control command, and the operation corresponding control programs.
Further, said control information further comprises the source sign of this control information;
Said control device is further used for, and judges whether the source sign of this control information is that the keeper identifies.
Whether further, said self-aided terminal is further used for, detect self and break down; Through said interface arrangement, send failure condition to said control device;
Said interface arrangement is used for, with said failure condition from said self-aided terminal through self sending to said control device;
Said control device is further used for, and generates failure message, and said failure message is sent to said information transceiving device, and wherein, said failure message comprises said failure condition;
Said information transceiving device is further used for, and sends said failure message to keeper's equipment.
Further, said information transceiving device is for can receive and send the device of note, and said control information is the control note, and said failure message is the fault note;
Or,
Said information transceiving device is for can receive and send the device of multimedia message, and said control information is the control multimedia message, and said failure message is the fault multimedia message, and said failure condition comprises the photo of fault in-situ;
Or,
Said information transceiving device is for receiving the device with send Email, and said control information is the control Email, and said failure message is the fault Email.
Description of drawings
Fig. 1 is the process flow diagram of the method for control self-aided terminal provided by the invention;
Fig. 2 is the structural drawing of control self-aided terminal provided by the invention.
Embodiment
Below in conjunction with accompanying drawing principle of the present invention and characteristic are described, institute gives an actual example and only is used to explain the present invention, is not to be used to limit scope of the present invention.
Fig. 1 is the process flow diagram of the method for control self-aided terminal provided by the invention.As shown in Figure 1, this method comprises:
Step 101: the opertaing device receiving control information, control information comprises content of operation.
Here, control information is from remote control terminal, and this remote control terminal is keeper's equipment; For example can be keeper's mobile phone; Also can be keeper's computer, perhaps be other devices that can send control information, such as editing nonshared control unit that sends control information etc.Control information can be adopted multiple mode, for example, can be the control note, also can be the control multimedia message, perhaps is the control Email, can also be for special control signal etc.
Content of operation in the control information; It is the particular content that remote control terminal is controlled self-aided terminal; Remote control terminal is informed opertaing device through sending control information to opertaing device with control information, makes opertaing device come self-aided terminal is controlled according to the indication of remote control terminal.
Content of operation in the control information; Can be the form of control routine, promptly the Different control code is represented the Different control content of operation, like this; In opertaing device, preserve these control routines; After opertaing device is received control information, just can control routine in the control information and the control routine of self preserving be compared, thereby confirm the indicated control operation content of remote control terminal.Certainly, the content of operation form that also can adopt other opertaing devices to discern.
Step 102: opertaing device is according to the content of operation in the control information, to self-aided terminal issue control command.
Here; Opertaing device has been confirmed just can control self-aided terminal after the indicated control operation content of remote control terminal according to the content of operation in the control information; The mode of control is to the self-aided terminal transmitting control commands; After self-aided terminal is received this control command, just can carry out and operate accordingly according to this control command.For example, when self-aided terminal is received start-up command, just can carry out boot program.
Step 103: self-aided terminal moves corresponding control programs according to control command.
Here, self-aided terminal is according to control command, and operation and this control command corresponding control programs automatically participate in and need not manual work, and these control programs is pre-set standard programs.For example; Self-aided terminal moves shutdown programm automatically according to shutdown command, and Unsupervised member shutdown in person; And this shutdown programm is pre-set standard program; Unlike prior art, come forced shutdown by the keeper through the mode of direct powered-down, thereby strong guarantee the safety of self-aided terminal system.
This shows that among the present invention, opertaing device is according to the content of operation in the control information that self receives; Come self-aided terminal is controlled; Because control information can long-rangely send, thereby the keeper need not each self-aided terminal place and carries out field control, only needs send control information to each self-aided terminal to get final product; Easy and simple to handle, greatly reduced the required manpower and materials of control self-aided terminal; In addition, because the control command that self-aided terminal sends according to opertaing device is come operation corresponding control programs automatically, these control programs are standard program, with respect to prior art, can guarantee the safety of self-aided terminal Control work is carried out.
Among the present invention, control information may further include the source sign of this control information;
Then at opertaing device according to the content of operation in the control information; Before self-aided terminal issue control command; This method further comprises: opertaing device judges whether the source sign of this control information is that the keeper identifies; If, then according to the content of operation in the control information, to self-aided terminal issue control command.
Here; Opertaing device has whether the be possessed of control power function of limit of control information that access control equipment receives; Control information that having only the source the to be designated keeper sign limit that just is possessed of control power just can make opertaing device carry out the operation of next step issue control command, is not that the keeper identifies if this source identifies; The then control information of its transmission limit that is not possessed of control power, thereby opertaing device can be according to this control information issue control command yet.Therefore, the present invention can prevent opertaing device when receiving the control information that does not have control authority, issues operation control command to the self-aided terminal mistake, thereby guarantees the safe in utilization of self-aided terminal.
Keeper's sign; The kind that is the source sign of control information has a variety of; For example; Can also can also send the nonshared control unit numbering of special control signal etc. for sending the keeper's who controls note or control multimedia message phone number for the IP address or the computing machine numbering of sending keeper's computer of controlling Email.
Particularly, control information can be the control note, and then the source of this control information is designated the phone number that sends the control note; Perhaps, control information can be the control multimedia message, and then the source of control information is designated the phone number that sends the control multimedia message; Perhaps, control information can be the control Email, and then the source of control information is designated the IP address of the computer that sends the control Email or the numbering of computer.
Among the present invention, the content of operation in the control information comprises plurality of kinds of contents, for example, can be open self-aided terminal, also can be for closing self-aided terminal, also can be for the parameter of self-aided terminal is set, and can also be for issuing information to be released.Be exemplified below:
If content of operation is for opening self-aided terminal; Then
Opertaing device is according to the content of operation in the control information, to the method for self-aided terminal issue control command is: opertaing device is opened the content of operation of self-aided terminal in according to control information, sends power-on command to self-aided terminal;
Self-aided terminal is according to control command, and the method for operation corresponding control programs is: self-aided terminal moves boot program according to power-on command.
If content of operation is for closing self-aided terminal; Then
Opertaing device is according to the content of operation in the control information, to the method for self-aided terminal issue control command is: opertaing device cuts out the content of operation of self-aided terminal in according to control information, sends shutdown command to self-aided terminal;
Self-aided terminal is according to control command, and the method for operation corresponding control programs is: self-aided terminal moves shutdown programm according to shutdown command.
If content of operation is the parameter that self-aided terminal is set; Then
Opertaing device is according to the content of operation in the control information, to the method for self-aided terminal issue control command is: opertaing device is provided with the content of operation of the parameter of self-aided terminal in according to control information, sends to self-aided terminal parameter command is set;
Self-aided terminal is according to control command, and the method for operation corresponding control programs is: self-aided terminal is according to being provided with parameter command, and operation is provided with the program of self parameter.
If content of operation is issue information to be released; In control information, further comprise information to be released; Then
Opertaing device is according to the content of operation in the control information; Method to self-aided terminal issue control command is: opertaing device according to control information in the content of operation of issue information to be released, send information to be released and issue message command to be released to self-aided terminal;
Self-aided terminal is according to control command, and the method for operation corresponding control programs is: self-aided terminal is according to issue message command to be released, and operation is published to information to be released the program of self display device.
Certainly, content of operation can also comprise other guide, such as restarting self-aided terminal; Information Monitoring etc.; Opertaing device and self-aided terminal are identical with aforesaid way to the processing mode of the control information that comprises these content of operation, give unnecessary details no longer one by one here, but all within protection scope of the present invention.
This shows; Content in the control information not simultaneously, opertaing device is also different to the control command of self-aided terminal issue, and is corresponding; The program that self-aided terminal moved is also different; Therefore, the present invention makes opertaing device adapt to the various control needs to self-aided terminal through Different control information is set.
Self-aided terminal belongs to unmanned equipment; Break down or during abnormal conditions at it, for example, the cash number subcritical amount in the bank ATM machine; Printer paper in the tax invoice printer uses up; When situation such as ticket self-help selling machine breaks down took place, the keeper often need pass through the long time and realize that just this has influenced the service efficiency of self-aided terminal.The present invention is directed to that self-aided terminal breaks down or unusual situation, formulated following countermeasure, to adapt to timely acquisition failure message, to rush to repair the needs of self-aided terminal fast.
This strategy is: self-aided terminal detects when self breaking down, and self-aided terminal sends failure condition to opertaing device; Opertaing device sends failure message to keeper's equipment, and failure message comprises failure condition.
Here; Numbering, location of fault, the performance of fault, the photo of fault and the possible counter-measure etc. of the self-aided terminal that failure condition comprises time that self-aided terminal breaks down, break down when keeper's equipment is received the failure message that comprises this failure condition, can be directed against the different faults situation; Carrying out corresponding specific aim handles; For example, to the fault that printer paper uses up, can be with printer paper to add printer paper to corresponding self-aided terminal place in advance; To the fault that has people's malicious sabotage to cause, can take scene photograph, in time be dealt into keeper's equipment, make it in time know corresponding situation, rush towards on-the-spot the prevention and destroy, also can foundation be provided for the investigation of the police.
Opertaing device also can adopt fault note, fault multimedia message, fault Email or other information sender formula to the mode that keeper's equipment sends failure message.
In first embodiment of the present invention, when self-aided terminal detects when self breaking down, self-aided terminal sends failure condition to opertaing device; Opertaing device sends the fault note to keeper's mobile phone, and this fault note comprises failure condition.
This embodiment is applicable to that fairly simple fault or unusual situation take place self-aided terminal; For example, the printer paper in the tax invoice printer uses up, perhaps the situation such as cash number subcritical amount in the bank ATM machine; At this moment only need send the fault note that comprises failure condition to keeper's mobile phone; Can notify the keeper with fault or unusual kind that self-aided terminal took place, the keeper can make reply rapidly after receiving this note.
In second embodiment of the present invention, when self-aided terminal detects when self breaking down, self-aided terminal is taken the photo of fault, and the photo of fault is sent to opertaing device; Opertaing device sends the fault multimedia message to keeper's mobile phone, and this fault multimedia message comprises the photo of fault.
This strategy is applicable to the fault or the unusual situation of self-aided terminal generation more complicated; For example, in ticket Self-service Tickets abnormal power-down, when perhaps the self-service purchase machine of tax invoice meets with situation such as artificial destruction; Only send note and can not enough sufficient information be provided to the keeper; For guarantee the keeper timely the fault or the abnormal conditions of decorrelation, just need the photo at scene be sent to the keeper, thereby help the keeper in time to take some countermeasures with the mode of multimedia message.
Keeper's counter-measure can for, utilize the method for the control self-aided terminal that the present invention proposes, utilize keeper's equipment; Opertaing device to being connected with this self-aided terminal sends control information; Revise the parameter of this self-aided terminal, it is unavailable that its state is become, and the information that this terminal of issue temporarily can't be used on self-aided terminal; Make the user in time obtain this information, postpone and use or change self-aided terminal.Also can in time handle accordingly for arriving in the position at this self-aided terminal place at once.
The present invention can littlely touch switch, Vibration induction sensor, temperature sensor, sound collection equipment, video capture device etc. through in self-aided terminal, being provided with, thereby in time obtains unusual or failure condition, reflects to opertaing device.
This shows; When self-aided terminal detects when self breaking down, strategy provided by the invention makes the keeper in time understand failure condition all sidedly, takes suitable counter-measure; Guarantee the normal use of self-aided terminal; Therefore, the present invention has effectively improved the service efficiency of self-aided terminal, reduced self-aided terminal break down the loss that possibly bring.
Fig. 2 is the structural drawing of control self-aided terminal 204 provided by the invention.As shown in Figure 2, this system comprises information transceiving device 201, control device 202, interface arrangement 203 and self-aided terminal 204, wherein:
Information transceiving device 201 is used for, and receiving control information sends to control device 202 with control information, and wherein, control information comprises content of operation;
Control device 202 is used for, according to the content of operation in the control information, through interface arrangement 203 to self-aided terminal 204 transmitting control commands;
Interface arrangement 203 all is connected with self-aided terminal 204 with control device 202, is used for control command from control device 202 through self sending to self-aided terminal 204;
Self-aided terminal 204 is used for, according to control command, and the operation corresponding control programs.
This shows, among the present invention, because control device 202 utilizes the content of operation in the control information that the short message receiving-transmitting device receives; Can in time pass through interface arrangement 203 to self-aided terminal 204 transmitting control commands, self-aided terminal 204 in time moves corresponding control programs under the control of this control command; Therefore, control self-aided terminal 204 is easy and simple to handle among the present invention, has greatly reduced the required manpower and materials of control self-aided terminal 204; Simultaneously; Because the control program that self-aided terminal 204 is moved is a standard program, with respect to prior art, the present invention can guarantee the safety of self-aided terminal 204 Control work is carried out.
Among the present invention, information transceiving device 201 can be mobile phone, also can be computing machine, can also for other can receiving control information device, control information can be control note, control multimedia message, control Email or special control signal.Control device 202 can be single-chip microcomputer, also can computing machine, can also can realize the device of the control function that the present invention proposes for other.Interface arrangement 203 can be multiple input-output device, for example, can be serial ports, also can be the parallel port, can also be interfaces such as infrared, bluetooth, certainly, and also can be for lead etc.
Content of operation in the control information comprises plurality of kinds of contents, for example, can be open self-aided terminal 204, also can be for closing self-aided terminal 204, also can be for the parameter of self-aided terminal 204 is set, and can also be for issuing information to be released.Certainly, content of operation can also comprise other guide, and such as restarting self-aided terminal 204, Information Monitoring etc. are all within protection scope of the present invention.
In order to guarantee the safe in utilization of self-aided terminal 204, the control information among the present invention further comprises the source sign of this control information; Like this, control device 202 is further used for, and judges whether the source sign of this control information is that the keeper identifies.
Here; If control device 202 judges the source of these control informations and is designated keeper's sign, then according to the content of operation in the control information, through interface arrangement 203 to self-aided terminal 204 transmitting control commands; Otherwise; Do not carry out any operation, like this, whether control device 202 is that the keeper identifies through the source sign of judging this control information; The maloperation that the control information that the equipment of limit of effectively having stopped not to be possessed of control power sends to information transceiving device 201 possibly make control device 202 produce has guaranteed the safe in utilization of self-aided terminal 204.
When self-aided terminal 204 broke down, this system can tackle as follows:
Whether self-aided terminal 204 is further used for, detect self and break down; Through interface arrangement 203, send failure condition to control device 202;
Interface arrangement 203 is used for, with failure condition from self-aided terminal 204 through self sending to control device 202;
Control device 202 is further used for, and generates failure message, and this failure message is sent to information transceiving device 201, and wherein, failure message comprises failure condition;
Information transceiving device 201 is further used for, and sends failure message to keeper's equipment.
Here, failure message can be taked the form of fault note, fault multimedia message, fault Email or other fault-signal.To self-aided terminal 204 contingent fairly simple faults or unusual, for example, the printer paper in the tax invoice printer uses up, perhaps situation such as cash number subcritical amount in the bank ATM machine, and failure message can adopt the form of fault note.For the fault of tackling more complicated or unusual, whether self-aided terminal 204 is further used for, detect self and break down; Take the photo of fault,, send the photo of fault to control device 202 through interface arrangement 203;
Interface arrangement 203 is used for, with the photo of fault from self-aided terminal 204 through self sending to control device 202;
Control device 202 is further used for, and generates the fault multimedia message, and the fault multimedia message is sent to information transceiving device 201, and wherein, the fault multimedia message comprises the photo of fault;
Information transceiving device 201 is further used for, and sends the fault multimedia message to keeper's mobile phone.
When self-aided terminal 204 fault of more complicated takes place or when unusual; For example; In ticket Self-service Tickets abnormal power-down; When perhaps the self-service purchase machine of tax invoice meets with situation such as artificial destruction, only send note and can not abundant information be provided to the keeper, this system can adopt the mode of sending the fault multimedia message of carrying the field failure photo to deal with.
This shows that information transceiving device 201 for example is a mobile phone for can receive and send the device of note, the perhaps note software on the computing machine, then control information is the control note, failure message is the fault note.Information transceiving device 201 also can for example, be mobile phone for receiving and send the device of multimedia message, the perhaps multimedia message software on the computing machine, and then control information is the control multimedia message, and failure message is the fault multimedia message, and failure condition comprises the photo of fault in-situ.In addition, information transceiving device 201 can also for example be computing machine, the mobile phone that can surf the Net, 3G terminal etc. for receiving the device with send Email, and then control information is the control Email, and failure message is the fault Email.
This shows that the present invention has the following advantages:
(1) among the present invention; Opertaing device comes self-aided terminal is controlled according to the content of operation in the control information that self receives, because control information can long-rangely be sent; Thereby the keeper need not each self-aided terminal place and carries out field control; Only need send control information to each self-aided terminal gets final product, easy and simple to handle, has greatly reduced the required manpower and materials of control self-aided terminal; In addition, because the control command that self-aided terminal sends according to opertaing device is come operation corresponding control programs automatically, these control programs are standard program, with respect to prior art, can guarantee the safety of self-aided terminal Control work is carried out.
(2) among the present invention, because information such as control information, failure message can adopt multiple modes such as note, multimedia message and Email to realize that therefore, use of the present invention is more convenient, range of application is also very extensive.
(3) among the present invention; Because opertaing device has whether the be possessed of control power function of limit of control information that access control equipment receives, control information that having only the source the to be designated keeper's sign limit that just is possessed of control power just can make opertaing device carry out the operation of next step issue control command; Therefore; The present invention can prevent opertaing device when receiving the control information that does not have control authority, issues operation control command to the self-aided terminal mistake, has so just guaranteed the safe in utilization of self-aided terminal.
(4) among the present invention; Content in the control information not simultaneously, opertaing device is also different to the control command of self-aided terminal issue, and is corresponding; The program that self-aided terminal moved is also different; Therefore, the present invention makes opertaing device adapt to the various control needs to self-aided terminal through Different control information is set.
(5) detect when self breaking down when self-aided terminal; Strategy provided by the invention can make the keeper in time understand failure condition all sidedly; Take suitable counter-measure, guarantee the normal use of self-aided terminal, therefore; The present invention has effectively improved the service efficiency of self-aided terminal, reduced self-aided terminal break down the loss that possibly bring.
The above is merely preferred embodiment of the present invention, and is in order to restriction the present invention, not all within spirit of the present invention and principle, any modification of being done, is equal to replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (12)

1. a method of controlling self-aided terminal is characterized in that, this method comprises:
The opertaing device receiving control information, said control information comprises content of operation;
Said opertaing device is according to the content of operation in the said control information, to said self-aided terminal issue control command;
Said self-aided terminal moves corresponding control programs according to said control command.
2. method according to claim 1 is characterized in that, said control information further comprises the source sign of this control information;
At said opertaing device according to the content of operation in the said control information; Before said self-aided terminal issue control command; This method further comprises: said opertaing device judges whether the source sign of this control information is that the keeper identifies; If, then according to the content of operation in the said control information, to said self-aided terminal issue control command.
3. method according to claim 2 is characterized in that,
Said control information is the control note, and the source of said control information is designated the phone number that sends said control note;
Or,
Said control information is the control multimedia message, and the source of said control information is designated the phone number that sends said control multimedia message;
Or,
Said control information is the control Email, and the source of said control information is designated the IP address of the computer that sends said control Email;
Or,
Said control information is the control Email, and the source of said control information is designated the numbering of the computer that sends said control Email.
4. according to claim 1,2 or 3 described methods, it is characterized in that said content of operation is for opening said self-aided terminal;
Then said opertaing device is according to the content of operation in the said control information; Method to said self-aided terminal issue control command is: said opertaing device is opened the content of operation of said self-aided terminal in according to said control information, sends power-on command to said self-aided terminal;
Said self-aided terminal is according to said control command, and the method for operation corresponding control programs is: said self-aided terminal moves boot program according to said power-on command.
5. according to claim 1,2 or 3 described methods, it is characterized in that said content of operation is for closing said self-aided terminal;
Then said opertaing device is according to the content of operation in the said control information; Method to said self-aided terminal issue control command is: said opertaing device cuts out the content of operation of said self-aided terminal in according to said control information, sends shutdown command to said self-aided terminal;
Said self-aided terminal is according to said control command, and the method for operation corresponding control programs is: said self-aided terminal moves shutdown programm according to said shutdown command.
6. according to claim 1,2 or 3 described methods, it is characterized in that said content of operation is the parameter that said self-aided terminal is set;
Then said opertaing device is according to the content of operation in the said control information; Method to said self-aided terminal issue control command is: said opertaing device is provided with the content of operation of the parameter of said self-aided terminal in according to said control information, sends to said self-aided terminal parameter command is set;
Said self-aided terminal is according to said control command, and the method for operation corresponding control programs is: said self-aided terminal is according to the said parameter command that is provided with, and operation is provided with the program of self parameter.
7. according to claim 1,2 or 3 described methods, it is characterized in that said control information further comprises information to be released; Said content of operation is the said information to be released of issue;
Then said opertaing device is according to the content of operation in the said control information; Method to said self-aided terminal issue control command is: said opertaing device according to said control information in the content of operation of the said information to be released of issue, send information to be released and issue message command to be released to said self-aided terminal;
Said self-aided terminal is according to said control command, and the method for operation corresponding control programs is: said self-aided terminal is according to said issue message command to be released, and operation is published to said information to be released the program of self display device.
8. according to claim 1,2 or 3 described methods, it is characterized in that said self-aided terminal detects when self breaking down, said self-aided terminal sends failure condition to said opertaing device; Said opertaing device sends failure message to keeper's equipment, and said failure message comprises said failure condition.
9. a system that controls self-aided terminal is characterized in that, this system comprises information transceiving device, control device, interface arrangement and self-aided terminal, wherein:
Said information transceiving device is used for, and receiving control information sends to said control device with said control information, and wherein, said control information comprises content of operation;
Said control device is used for, according to the content of operation in the said control information, through said interface arrangement to said self-aided terminal transmitting control commands;
Said interface arrangement all is connected with said self-aided terminal with said control device, is used for said control command from said control device through self sending to said self-aided terminal;
Said self-aided terminal is used for, according to said control command, and the operation corresponding control programs.
10. system according to claim 9 is characterized in that, said control information further comprises the source sign of this control information;
Said control device is further used for, and judges whether the source sign of this control information is that the keeper identifies.
11. system according to claim 9 is characterized in that,
Whether said self-aided terminal is further used for, detect self and break down; Through said interface arrangement, send failure condition to said control device;
Said interface arrangement is used for, with said failure condition from said self-aided terminal through self sending to said control device;
Said control device is further used for, and generates failure message, and said failure message is sent to said information transceiving device, and wherein, said failure message comprises said failure condition;
Said information transceiving device is further used for, and sends said failure message to keeper's equipment.
12. according to claim 9,10 or 11 described systems, it is characterized in that,
Said information transceiving device is for can receive and send the device of note, and said control information is the control note, and said failure message is the fault note;
Or,
Said information transceiving device is for can receive and send the device of multimedia message, and said control information is the control multimedia message, and said failure message is the fault multimedia message, and said failure condition comprises the photo of fault in-situ;
Or,
Said information transceiving device is for receiving the device with send Email, and said control information is the control Email, and said failure message is the fault Email.
CN2010105194664A 2010-10-19 2010-10-19 Method and system for controlling self service terminal Pending CN102456251A (en)

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CN105761357A (en) * 2016-02-22 2016-07-13 上海古鳌电子科技股份有限公司 Banknote sorting and storing method with deposit path control function
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CN106228784A (en) * 2016-08-01 2016-12-14 浪潮(苏州)金融技术服务有限公司 A kind of radio remote control switch machine being applied to self-help terminal equipment
CN106453282A (en) * 2016-09-27 2017-02-22 上海紫金信息技术有限公司 Method and system for controlling ATM equipment
CN106453282B (en) * 2016-09-27 2020-03-17 上海紫金信息技术有限公司 Control method and system of ATM equipment
CN106776226A (en) * 2016-12-26 2017-05-31 东软集团股份有限公司 The monitoring method and device of self-aided terminal
CN106776226B (en) * 2016-12-26 2020-06-02 东软集团股份有限公司 Monitoring method and device of self-service terminal
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CN109615390A (en) * 2018-12-28 2019-04-12 深圳怡化电脑股份有限公司 Determine the method, apparatus and self-aided terminal of self-aided terminal type of transaction
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Application publication date: 20120516