WO2024127638A1 - Extended ui proposal apparatus, extended ui proposal method, and extended ui proposal program - Google Patents

Extended ui proposal apparatus, extended ui proposal method, and extended ui proposal program Download PDF

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Publication number
WO2024127638A1
WO2024127638A1 PCT/JP2022/046414 JP2022046414W WO2024127638A1 WO 2024127638 A1 WO2024127638 A1 WO 2024127638A1 JP 2022046414 W JP2022046414 W JP 2022046414W WO 2024127638 A1 WO2024127638 A1 WO 2024127638A1
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WIPO (PCT)
Prior art keywords
extended
work
proposal
unit
operation log
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PCT/JP2022/046414
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French (fr)
Japanese (ja)
Inventor
公雄 土川
諒 内田
泰輔 若杉
晴夫 大石
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日本電信電話株式会社
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Priority to PCT/JP2022/046414 priority Critical patent/WO2024127638A1/en
Publication of WO2024127638A1 publication Critical patent/WO2024127638A1/en

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  • One aspect of the present invention relates to an extended UI proposal device, an extended UI proposal method, and an extended UI proposal program.
  • UI extension technology is a technique for adding a UI (extended UI) with functions such as simplifying and automating operations to a system screen.
  • the extended UI has an extended UI component that is overlaid on a UI component placed on the work screen of the program to be operated, and information input to the extended UI component can be reflected in the program to be operated as if it had been input to the UI component.
  • the first method is to use a task classification technique, such as that disclosed in Non-Patent Document 1, to analyze the task logs of tasks being performed at each work center, and to determine which tasks at each work center are eligible for each extended UI.
  • a task classification technique such as that disclosed in Non-Patent Document 1
  • the second method is to set up a portal site that can be viewed within the organization, and register the extended UI of each work base on this portal site, allowing horizontal deployment between work bases.
  • the third method is to set up a specialized department within the organization, and each work base brings in measures and issues to this specialized department, which then matches the measures and issues with the extended UI, thereby developing the extended UI.
  • task classification technology can only categorize and visualize tasks, and with the first method, the selection of tasks to which the extended UI applies must be interpreted by a human, which is highly dependent on the individual.
  • the second method also has the problem of the cost involved in setting up a portal site.
  • the uploading party needs to provide explanatory information about the extended UI on the portal site, and the user needs to understand their own work and then interpret whether the uploaded extended UI matches their own work. Therefore, it is highly dependent on the individual on both the uploading and the user sides.
  • the third method requires the establishment of a specialized department. This specialized department must then understand the tasks that each extended UI can be used for and interpret whether the extended UI matches the tasks being performed at the work site, which is highly dependent on individual skills.
  • This invention was made in response to the above-mentioned circumstances, and its purpose is to provide technology that makes it possible to reduce the amount of work required to create and operate extended UIs.
  • the extended UI proposal device includes an operation log collection unit, a classification unit, an extended UI collection unit, and a proposal unit.
  • the operation log collection unit collects operation logs of operations on computers via a network from computers at multiple bases that each have an extended UI component that is overlaid on a UI component arranged on the work screen of the program to be operated, and perform at least one of an operation using an extended UI in which input information to the extended UI component is reflected in the program to be operated as if it had been input to the UI component, and an operation not using the extended UI.
  • the classification unit divides and classifies the operation logs collected by the operation log collection unit to generate a work operation log that is an operation log for each task.
  • the extended UI collection unit collects extended UIs introduced in tasks at each task from computers at multiple bases via a network.
  • the suggestion unit transmits a proposal to introduce the extended UI introduced in one via the network to the computer at the base performing the work of the other work operation log.
  • FIG. 1 is a block diagram showing an example of the hardware configuration of each electronic device included in the extended UI proposal system according to the first embodiment.
  • FIG. 2 is a block diagram showing an example of a software configuration of a server serving as an extended UI suggestion device according to the first embodiment, which is disposed at the headquarters and constitutes the extended UI suggestion system.
  • FIG. 3 is a diagram showing an example of the contents of an operation information record for each base for storing operation information for each base in the RAM included in the control unit of the server.
  • FIG. 4 is a diagram showing examples of operation items transmitted as operation information.
  • FIG. 5 is a block diagram showing an example of the software configuration of a computer disposed at a base that constitutes the extended UI proposal system.
  • FIG. 6 is a flowchart showing the processing procedure and processing contents of the server in the first embodiment.
  • FIG. 7 is a flowchart showing the procedure and content of a process for collecting operation logs and proposing an extended UI by the server according to the first embodiment.
  • FIG. 8 is a flowchart showing the procedure and content of the operation log classification process of the server in the first embodiment.
  • FIG. 9 is a flowchart showing the procedure and contents of the extended UI collection process of the server in the first embodiment.
  • FIG. 10 is a flowchart showing the procedure and content of a proposed extended UI determination process by the server in the first embodiment.
  • FIG. 11 is a diagram showing an example of vectors of operations included in one work unit.
  • FIG. 12 is a diagram illustrating an example of a comparison between work logs in the proposed extension UI determination process.
  • FIG. 13 is a diagram illustrating an example of a comparison between work logs in the proposed extension UI determination process.
  • FIG. 14 is a diagram illustrating an example of a comparison between work logs in the proposed extension UI determination process.
  • FIG. 15 is a diagram illustrating an example of a comparison between work logs in the proposed extension UI determination process.
  • FIG. 16 is a block diagram illustrating an example of a software configuration of a server serving as an extended UI proposing device according to the second embodiment.
  • FIG. 17 is a block diagram showing an example of the software configuration of a computer arranged at a base in the second embodiment.
  • FIG. 18 is a flowchart showing the processing procedure and processing contents of the server in the second embodiment.
  • FIG. 19 is a flowchart showing the procedure and contents of operation log collection processing of a server in the second embodiment.
  • FIG. 20 is a flowchart illustrating the procedure and content of an extended UI proposing process by a server according to the second embodiment.
  • FIG. 21 is a flowchart showing the procedure and content of an extended UI transmission process by a server according to the second embodiment.
  • FIG. 22 is a flowchart illustrating the procedure and content of a proposed extended UI determination process performed by a server according to the third embodiment.
  • FIG. 1 is a block diagram showing an example of the hardware configuration of each electronic device included in an extended UI proposal system S in the first embodiment.
  • the extended UI proposal system S includes a plurality of electronic devices included in a headquarters H and a plurality of electronic devices included in each of a plurality of bases B (three in the example of FIG. 1).
  • the headquarters H includes, as electronic devices, a server 1, an input device 101, and an output device 102.
  • the base B includes, as electronic devices, a computer 2, an input device 201, and an output device 202.
  • the server 1 at headquarters H and the computer 2 at each location B can communicate with each other via a network NW.
  • Location B is the work location where the actual work is carried out; for example, if headquarters H is the head office of a company, location B can be a remote branch office of the company.
  • the network NW can be a network using a dedicated line such as a VPN (Virtual Private Network), or a network using a public line such as the Internet or a mobile communications network.
  • location B can be each work department within the company, in which case the network NW can be an in-house LAN (Local Area Network), etc.
  • the server 1 in the headquarters H is an extended UI proposing device according to the first embodiment.
  • the server 1 comprises a control unit 11, a program storage unit 12, a data storage unit 13, a communication interface 14, and an input/output interface 15. Each element of the server 1 is connected to each other via a bus.
  • the control unit 11 corresponds to the central part of the server 1.
  • the control unit 11 has a processor such as a central processing unit (CPU).
  • the processor may be a multi-core/multi-threaded one, and can execute multiple processes in parallel.
  • the control unit 11 has a ROM (Read Only Memory) as a non-volatile memory area.
  • the control unit 11 has a RAM (Random Access Memory) as a volatile memory area.
  • the processor expands the programs stored in the ROM or the program storage unit 12 into the RAM.
  • the control unit 11 realizes each functional unit described below by the processor executing the programs expanded into the RAM.
  • the control unit 11 constitutes a computer.
  • the program storage unit 12 is configured with a non-volatile memory that can be written to and read from at any time, such as a HDD (Hard Disk Drive) or SSD (Solid State Drive) as a storage medium.
  • the program storage unit 12 stores programs necessary for executing various control processes.
  • the program storage unit 12 stores programs that cause the server 1 to execute processes by each functional unit (described later) realized in the control unit 11.
  • the program storage unit 12 is an example of storage.
  • the data storage unit 13 is configured with a non-volatile memory such as an HDD or SSD as a storage medium that can be written to and read from at any time.
  • a non-volatile memory such as an HDD or SSD as a storage medium that can be written to and read from at any time.
  • the data storage unit 13 is an example of a storage or memory unit.
  • the communication interface 14 includes various interfaces that connect the server 1 to other electronic devices so that they can communicate with each other using a communication protocol defined by the network NW.
  • the input/output interface 15 is an interface that enables communication between the server 1 and each of the input device 101 and the output device 102.
  • the input/output interface 15 may include an interface for wired communication or an interface for wireless communication.
  • the hardware configuration of the server 1 is not limited to the above configuration.
  • the server 1 allows the above components to be omitted or modified, and new components to be added, as appropriate.
  • the input device 101 is an electronic device for inputting information to be provided to the control unit 11, such as a keyboard, a pointing device such as a mouse, a microphone, etc.
  • the output device 102 is an electronic device for outputting information from the control unit 11, such as a display, printer, or speaker.
  • Computer 2 at each site B is an example of a computer that executes at least one task using an extended UI that describes a task procedure and at least one task that does not use an extended UI.
  • Computer 2 includes a control unit 21, a program storage unit 22, a data storage unit 23, a communication interface 24, and an input/output interface 25. Each element of computer 2 is connected to one another via a bus.
  • the control unit 21 may be equipped with a processor, ROM, and RAM, similar to the control unit 11 in the server 1 of the headquarters H.
  • the processor may be multi-core/multi-threaded, and can execute multiple processes in parallel.
  • the processor loads the program stored in the ROM or the program storage unit 22 into the RAM.
  • the processor executes the program loaded into the RAM, and the control unit 21 realizes each of the functional units described below.
  • the program storage unit 22 may be configured in the same manner as the program storage unit 12 in the server 1 of the headquarters H.
  • the program storage unit 22 also stores work programs for various tasks to be executed by the computer 2.
  • the work programs are an example of programs to be operated on to which the extended UI is applied.
  • the data storage unit 23 may be configured similarly to the data storage unit 13 in the server 1 of the headquarters H.
  • the communication interface 24 may be configured similarly to the communication interface 14 in the server 1 at the headquarters H.
  • the communication interface 24 includes various interfaces that communicatively connect the computer 2 to other electronic devices.
  • the input/output interface 25 may be configured similarly to the input/output interface 15 in the server 1 of the headquarters H.
  • the input/output interface 25 enables communication between the computer 2 and each of the input device 201 and the output device 202.
  • Computer 2 allows the omission and modification of the above components and the addition of new components as appropriate.
  • the input device 201 is an electronic device for inputting information to be provided to the control unit 21, such as a keyboard, a pointing device such as a mouse, a microphone, etc.
  • the output device 202 is an electronic device for outputting information from the control unit 21, such as a display, printer, or speaker.
  • FIG. 2 is a block diagram showing an example of the software configuration of a server 1 serving as an extended UI proposal device according to the first embodiment and located in the headquarters H constituting the extended UI proposal system S.
  • the server 1 in the headquarters H includes an operation log collection unit 111, a log classification unit 112, an extended UI collection unit 113, a coincidence calculation unit 114, a combination extraction unit 115, and an extended UI proposal unit 116.
  • Each functional unit is realized by the execution of a program by the control unit 11. It can also be said that each functional unit is included in the control unit 11 or the processor. Each functional unit can be read as the control unit 11 or the processor.
  • Each functional unit may also be realized in a variety of other forms, including integrated circuits such as an ASIC (Application Specific Integrated Circuit), a DSP (Digital Signal Processor), an FPGA (field-programmable gate array), a GPU (Graphics Processing Unit), etc.
  • the server 1 includes an operation log storage unit 131, a classification result storage unit 132, an extended UI storage unit 133, and a proposal storage unit 134.
  • the operation log storage unit 131, the classification result storage unit 132, the extended UI storage unit 133, and the proposal storage unit 134 are realized by the data storage unit 13.
  • the operation log collection unit 111 collects operation information transmitted from the computer 2 at each base B via the network NW through the communication interface 14 each time an operation is performed on the computer 2 by the input device 201, and generates an operation log for each base B.
  • FIG. 3 is a diagram showing an example of the contents of the operation information record 111R for each base for storing the operation information for each base in the RAM provided in the control unit 11 of the server 1.
  • FIG. 4 is a diagram showing an example of operation items transmitted as operation information.
  • the operation log collection unit 111 receives operation information from the computer 2 at the base B, it temporarily stores the operation information together with the reception time in the operation information record 111R having the base ID of the base B provided in the RAM.
  • the base ID is an example of base information for uniquely identifying each base B.
  • the operation log collection unit 111 additionally stores the operation information temporarily stored in the operation information record 111R and the reception time in the operation log for the base B stored in the operation log storage unit 131. In this way, the operation log collection unit 111 collects the operation log for each base B.
  • the operation log collection unit 111 is an example of an operation log collection unit that collects operation logs of operations on the computer 2 from the computers 2 at multiple locations B via the network NW.
  • the operation log collection unit 111 also determines whether or not work has been completed on all computers 2 at bases B based on the received operation information, and if it determines that work has been completed, transmits this to the log classification unit 112. For example, when operation information is received indicating that an operation to turn off the power of a computer 2 has been performed, the operation log collection unit 111 can determine that work on that computer 2 has been completed. Note that there may be bases B that do not turn off the power of their computers 2 even when work for the day is completed. Therefore, the operation log collection unit 111 may be configured to determine that work on that computer 2 has been completed when no operation information is received for a specified time, such as three hours.
  • Whether or not this specified time has passed can be easily determined by comparing the reception time of the operation information record 111R with the current time.
  • the operation log collection unit 111 transmits the completion of work to the log classification unit 112, it clears the operation information record 111R for the base B.
  • the operation log collection unit 111 judges whether each computer 2 has started work again after judging that work on each computer 2 has been completed, based on the received operation information. For example, when operation information indicating that an operation to turn on the computer 2 has been performed is received, the operation log collection unit 111 can judge that work on the computer 2 has started. If it judges that work has started, the operation log collection unit 111 judges whether a proposal to introduce an extended UI has been sent to the computer 2 at site B where the work has started, via the communication interface 14 through the network NW. As shown in FIG. 3, the operation information record 111R is configured to temporarily store a sent flag in addition to the operation information and the time of reception.
  • the operation log collection unit 111 checks the sent flag in the operation information record 111R of the corresponding site, and if the flag is clear, it can judge that a proposal to introduce an extended UI has not been sent. If it is determined that the proposal to introduce the extended UI has not been sent, the operation log collection unit 111 instructs the extended UI proposal unit 116 to send the proposal to introduce the extended UI to the computer 2 at the site B via the network NW via the communication interface 14.
  • the log classification unit 112 When the log classification unit 112 is notified by the operation log collection unit 111 that work has been completed on the computers 2 of all bases B, it uses a work classification technique, such as that disclosed in Non-Patent Document 1, to divide and classify the operation logs of each base B stored in the operation log storage unit 131 into work units and generate a work operation log, which is an operation log for each work unit. Then, the log classification unit 112 saves the generated work operation log for each base B in the classification result storage unit 132.
  • the log classification unit 112 is an example of a classification unit that divides and classifies the operation logs collected by the operation log collection unit and generates a work operation log, which is an operation log for each work unit.
  • the extended UI collection unit 113 collects the extended UI installed in the computer 2 at each base B from the computer 2 via the network NW using the communication interface 14, and records the collected extended UI and the work using the extended UI in the extended UI storage unit 133. Specifically, the extended UI collection unit 113 transmits an extended UI request to the computer 2 at each base B via the network NW using the communication interface 14, for example, to request the computer 2 to transmit the extended UI installed in the computer 2. Then, the extended UI collection unit 113 receives the extended UI and work information specifying the work using the extended UI, which are returned from the computer 2 at each base B via the network NW in response to this extended UI request, via the communication interface 14.
  • the extended UI collection unit 113 associates the received set of extended UI and work information with the base information indicating the sender, and stores them in the extended UI storage unit 133.
  • the extended UI collection unit 113 is an example of an extended UI collection unit that collects extended UIs installed at each site B from the computers 2 at multiple sites B via the network NW.
  • the matching calculation unit 114, the combination extraction unit 115, and the extended UI proposal unit 116 are an example of a proposal unit that, when the matching between the work operation logs generated by the classification unit reaches a certain value or more, and an extended UI has been introduced in one and not in the other, transmits a proposal to introduce the extended UI introduced in one via a network to a computer at a base performing the work of the other work operation log.
  • the coincidence calculation unit 114 calculates the degree of coincidence between the work operation logs for each task at each base B stored in the classification result storage unit 132 for all combinations. Then, the coincidence calculation unit 114 transmits the calculated degree of coincidence for each combination to the combination extraction unit 115.
  • the coincidence calculation unit 114 is an example of a coincidence calculation unit that calculates the degree of coincidence between the work operation logs generated by the classification unit for all combinations.
  • the combination extraction unit 115 first extracts combinations whose degree of coincidence between combinations of work operation logs transmitted from the degree of coincidence calculation unit 114 is equal to or greater than a certain value. Then, based on the pair of extended UI and work information stored in the extended UI storage unit 133, the combination extraction unit 115 extracts combinations in which an extended UI is introduced in the work of one work operation log and an extended UI is not introduced in the work of the other work operation log from among the extracted combinations. Then, the combination extraction unit 115 links the work of the other work operation log in the extracted combination to the extended UI of one work as a work in which an extended UI is not introduced, and records it in the proposal storage unit 134.
  • the proposal storage unit 134 may record extended UI information for identifying the extended UI stored in the extended UI storage unit 133, rather than recording the extended UI itself.
  • the combination extraction unit 115 is an example of a combination extraction unit that extracts combinations whose degree of matching calculated by the degree of matching calculation unit is equal to or greater than a certain value, and further extracts, from among the extracted combinations, combinations in which an extended UI is introduced in one and an extended UI is not introduced in the other.
  • the extended UI proposal unit 116 When the extended UI proposal unit 116 is instructed by the operation log collection unit 111 to send an introduction proposal for an extended UI to the computer 2 at site B that has started work, the extended UI proposal unit 116 sends an introduction proposal proposing the introduction of an extended UI for the work to the computer 2 at site B that is performing the work, via the network NW, based on the work for which the extended UI has not been introduced and the extended UI stored in the proposal storage unit 134. The extended UI proposal unit 116 also sets the transmitted flag in the operation information record 111R corresponding to the site B that sent the introduction proposal, i.e. records "1".
  • the extended UI proposal unit 116 receives a proposal acceptance that accepts the introduction proposal, which is sent via the network NW from the computer 2 at site B that received the introduction proposal, via the communication interface 14, the extended UI proposal unit 116 sends the extended UI stored in the extended UI storage unit 133 to the computer 2 at site B via the communication interface 14 and the network NW.
  • the extended UI proposal unit 116 is an example of an extended UI proposal unit that transmits, for a combination extracted by the combination extraction unit, an introduction proposal proposing the introduction of an extended UI that has been introduced into a task in one work operation log, via the network NW, to the computer 2 at site B that performs the task in the other work operation log.
  • the extended UI proposal unit 116 is also an example of a proposal unit that transmits the extended UI proposed for introduction to the computer 2 via the network NW when it receives an acceptance of the proposal via the network NW from the computer 2 at site B that received the introduction proposal for the extended UI.
  • FIG. 5 is a block diagram showing an example of the software configuration of a computer 2 located at a base B that constitutes an extended UI proposal system S according to the first embodiment.
  • the computer 2 at site B comprises an operation execution unit 211, an operation information transmission unit 212, an extended UI output unit 213, and a proposal acquisition unit 214.
  • Each functional unit is realized by the execution of a program by the control unit 21. It can also be said that each functional unit is comprised by the control unit 21 or a processor. Each functional unit can be read as the control unit 21 or a processor. Each functional unit may also be realized in a variety of other forms, including integrated circuits such as ASIC, DSP, FPGA, GPU, etc.
  • the computer 2 comprises an extended UI memory unit 231.
  • the extended UI memory unit 231 is realized by the data memory unit 23.
  • the work execution unit 211 executes various tasks according to the work programs for the various tasks stored in the program storage unit 22. At this time, if an extended UI for the task is stored in the extended UI storage unit 231, the work execution unit 211 can execute the task using it. If an extended UI for the task is not stored in the extended UI storage unit 231, the work execution unit 211 uses a UI according to the task program. When executing a task using or not using this extended UI, the work execution unit 211 receives operations on the extended UI or the UI of the task program by the input device 201, and outputs the work content by the output device 202. The work execution unit 211 transmits operation information indicating the operation received during the execution of the task to the operation information transmission unit 212.
  • the operation information transmission unit 212 transmits the operation information transmitted from the work execution unit 211 to the server 1 in the headquarters H via the network NW via the communication interface 24.
  • the extended UI output unit 213 When the extended UI output unit 213 receives an extended UI request from server 1 of headquarters H via network NW through communication interface 24, it reads out the extended UI stored in extended UI memory unit 231. Then, the extended UI output unit 213 transmits the read extended UI and task information specifying the task that uses the extended UI to server 1 of headquarters H via network NW through communication interface 24.
  • the proposal acquisition unit 214 When the proposal acquisition unit 214 receives an introduction proposal proposing the introduction of an extended UI suitable for the execution of work to be performed at the base B from the server 1 of the headquarters H via the network NW through the communication interface 24, the proposal acquisition unit 214 outputs the introduction proposal through the output device 202. Then, when the proposal acquisition unit 214 receives an operation to accept the introduction proposal through the input device 201, it transmits the proposal acceptance to the server 1 of the headquarters H via the network NW through the communication interface 24. When the extended UI is transmitted via the network NW from the server 1 of the headquarters H that has received the proposal acceptance, the proposal acquisition unit 214 receives it through the communication interface 24 and registers it in the extended UI storage unit 231.
  • Example of operation 6 is a flowchart showing the processing procedure and processing contents of the server 1 as the extended UI proposing device according to the first embodiment.
  • the server 1 operates to collect an operation log for each operation at each base B, create an introduction proposal when work at the base B ends, such as at the end of a day, and present the introduction proposal when work at each base B starts the next day.
  • the control unit 11 of the server 1 executes an operation log collection and extended UI proposal process that collects operation logs of operations on the computers 2 from the computers 2 at multiple locations B via the network NW (step S11).
  • an operation log collection and extended UI proposal process that collects operation logs of operations on the computers 2 from the computers 2 at multiple locations B via the network NW (step S11).
  • a typical example of this operation log collection and extended UI proposal process will be described later.
  • control unit 11 of the server 1 executes an operation log classification process that divides and classifies the collected operation logs to generate a work operation log, which is an operation log for each task (step S12).
  • an operation log classification process that divides and classifies the collected operation logs to generate a work operation log, which is an operation log for each task (step S12).
  • control unit 11 of the server 1 executes a PA extended UI collection process to collect extended UIs installed at each of the multiple bases B from the computers 2 at the bases B via the network NW (step S13).
  • a PA extended UI collection process to collect extended UIs installed at each of the multiple bases B from the computers 2 at the bases B via the network NW (step S13).
  • a typical example of this extended UI collection process will be described later.
  • control unit 11 of the server 1 executes a proposed extended UI determination process to determine a proposal for introducing an extended UI to be sent via the network NW to the computer 2 of the site B, which performs the work of the work operation log in which the degree of coincidence with the work operation log of the other site is equal to or greater than a certain value and in which the extended UI has been introduced at the other site (step S14).
  • a proposed extended UI determination process to determine a proposal for introducing an extended UI to be sent via the network NW to the computer 2 of the site B, which performs the work of the work operation log in which the degree of coincidence with the work operation log of the other site is equal to or greater than a certain value and in which the extended UI has been introduced at the other site (step S14).
  • control unit 11 of the server 1 proceeds to the operation log collection/extension UI proposal process of step S11, and in this operation log collection/extension UI proposal process, transmits the proposal for introducing the determined extension UI to the corresponding computer 2 at site B via the network NW.
  • FIG. 7 is a flowchart showing the procedure and content of the operation log collection and extended UI proposal process of the server 1.
  • FIG. 7 shows a typical example of the process of step S11.
  • the control unit 11 of the server 1 operates as an operation log collection unit 111 and an extended UI proposal unit 116.
  • the process related to the operation log collection unit 111 will be explained.
  • the control unit 11 determines whether operation information has been received from the computer 2 at any of the bases B via the network NW through the communication interface 14 (step S111). As described above, in the computer 2 at each base B, the operation information transmitting unit 212 transmits operation information indicating operations received from the input device 201, including operation information for power-on when power is turned on, to the server 1 at the headquarters H via the network NW through the communication interface 24.
  • the control unit 11 determines whether or not work has been completed on all of the computers 2 at site B (step S112). As described above, the end of work on the computers 2 at site B can include a time when operation information indicating that a power-off operation has been performed is received from the computers 2 at site B, and a time when no operation information is received from the computers 2 at site B for a specified period of time. If the control unit 11 determines that work has not yet been completed on all of the computers 2 at site B, it proceeds to the processing of step S111 above.
  • step S111 If it is determined in step S111 above that operation information has been received from the computer 2 of one of the locations B, the control unit 11 temporarily stores the received operation information in the operation information record 111R of the location B that sent the operation information (step S113). Specifically, the control unit 11 overwrites the received operation information and its reception time in the operation information record 111R. Therefore, here, the transmitted flag of the operation information record 111R maintains its value.
  • control unit 11 checks the transmission flag of the operation information record 111R of the corresponding base B and determines whether or not a proposal to introduce an extended UI has been sent to the base that sent the operation information (step S114).
  • control unit 11 determines whether the received operation information indicates that an operation to accept the proposal to introduce the extended UI has been performed (step S115).
  • control unit 11 determines that the received operation information is not an operation for accepting the introduction proposal, the control unit 11 additionally stores the operation information temporarily stored in the operation information record 111R and the reception time in the operation log of the computer 2 of the relevant site B among the operation logs for each site stored in the operation log storage unit 131 (step S116). After that, the control unit 11 proceeds to the process of step S112.
  • step S112 If it is determined in step S112 that the work has been completed on the computers 2 of all bases B, the control unit 11 clears the operation information and the transmission flags temporarily stored in the operation information records 111R for all bases B (step S117). That is, the control unit 11 resets the transmission flags of the corresponding operation information records 111R to "0" and deletes the values of the operation information and the reception time.
  • control unit 11 transitions to the operation log classification process of step S12.
  • This transition to the operation log classification process is an example of the operation log collection unit 111 notifying the log classification unit 112 that work on the computers 2 at all bases B has been completed.
  • FIG. 8 is a flowchart showing the procedure and content of the operation log classification process of the server 1 in the first embodiment.
  • FIG. 8 shows a typical example of the process of step S12.
  • the control unit 11 of the server 1 operates as the log classification unit 112.
  • the control unit 11 refers to the operation log storage unit 131 and determines whether there are any unclassified operation logs (step S121).
  • control unit 11 If it is determined that there is an unclassified operation log, the control unit 11 reads one unclassified operation log from the operation log storage unit 131 (step S122).
  • the control unit 11 then divides and classifies the read operation log into task units to generate a task operation log, which is an operation log for each task unit (step S123).
  • control unit 11 stores the generated work operation log in the classification result storage unit 132 (step S124). After that, the control unit 11 proceeds to the process of step S121.
  • step S121 If it is determined in step S121 that there are no unclassified operation logs, that is, that all operation logs for each base B stored in the operation log storage unit 131 have been classified, the control unit 11 proceeds to the extended UI collection process in step S13.
  • FIG. 9 is a flowchart showing the processing procedure and processing contents of the extended UI collection process of the server 1 in the first embodiment.
  • FIG. 9 shows a typical example of the processing of step S13.
  • the control unit 11 of the server 1 operates as the extended UI collection unit 113.
  • control unit 11 clears the collected extended UI stored in the extended UI storage unit 133, that is, the set of extended UI and work information and base information recorded during the previous processing operation (step S131).
  • control unit 11 refers to the extended UI storage unit 133 to determine whether there is a location B for which extended UI has not yet been collected (step S132).
  • control unit 11 sends an extended UI request to one of the unclassified locations B via the communication interface 14 over the network NW, requesting the transmission of the extended UI installed on the computer 2 of that location B (step S133).
  • control unit 11 determines whether or not the extended UI, which is returned from the computer 2 at the site B via the network NW in response to the extended UI request, has been received by the communication interface 14 (step S134). If it is determined that the extended UI has not been received, the control unit 11 repeats the process of step S134 again. In this way, the control unit 11 waits to receive the extended UI.
  • the extended UI output unit 213 In the computer 2 at site B, when the extended UI output unit 213 receives an extended UI request sent via the network NW, the extended UI output unit 213 reads out the extended UI that has been installed and that is stored in the extended UI storage unit 231, and transmits it to the server 1 via the network NW together with task information that specifies the task that uses the extended UI. Note that if there is no extended UI that has been installed, the extended UI output unit 213 can return that there is no extended UI.
  • the control unit 11 When it is determined that an extended UI transmitted from the computer 2 at base B has been received, the control unit 11 links the received set of extended UI and work information with base information indicating the transmission source, and records the set in the extended UI storage unit 133 (step S135).
  • the base information can be a base ID uniquely assigned to each base B. Note that, when no extended UI is received, the control unit 11 can record a set of the transmission source base information and no extended UI information in the extended UI storage unit 133. The control unit 11 then proceeds to the processing of step S132 above.
  • step S132 If it is determined in step S132 that there is no location B for which extended UIs have not yet been collected, the control unit 11 proceeds to the proposed extended UI determination process in step S14.
  • FIG. 10 is a flowchart showing the procedure and content of the proposed extended UI determination process of the server 1 in the first embodiment.
  • FIG. 10 shows a typical example of the process of step S14.
  • the control unit 11 of the server 1 operates as a coincidence calculation unit 114 and a combination extraction unit 115.
  • the control unit 11 refers to the classification result storage unit 132 and determines whether there is a comparison source work operation log that has not yet been compared (step S141).
  • An uncompared comparison source work operation log is a work operation log that has not yet been compared for the degree of similarity with other work operation logs.
  • control unit 11 reads out one uncompared comparison source work operation log from the classification result storage unit 132 (step S142).
  • control unit 11 refers to the classification result storage unit 132 and determines whether or not there is a comparison target work operation log that has not yet been compared (step S143).
  • An uncompared comparison target work operation log is a work operation log that has not yet been compared for the degree of similarity with the comparison source work operation log.
  • control unit 11 reads out one uncompared comparison target work operation log from the classification result storage unit 132 (step S144).
  • control unit 11 compares the read work logs, i.e., the comparison source work operation log and the read comparison target work operation log (step S145).
  • the method of this comparison is not particularly limited. As an example, the comparison can be made using cosine similarity.
  • a vector for each operation can be created and the degree of similarity can be calculated using the following procedure.
  • the control unit 11 creates vectors of each operation (row) in both work operation logs using Bag of Word (BoW).
  • Fig. 11 is a diagram showing an example of the created vectors of each operation included in the work operation log of one work unit.
  • the control unit 11 can store such created vectors in its own RAM.
  • the control unit 11 calculates the cosine similarity.
  • the cosine similarity between the vector of the comparison source work operation log t n and the vector of the comparison target work operation log t m is expressed by the following formula.
  • the control unit 11 judges whether the degree of agreement between the work operation logs, for example, the cosine similarity, is equal to or greater than a predetermined value (step S146). If it is judged that the degree of agreement is not equal to or greater than the predetermined value, the control unit 11 proceeds to the process of step S143. In this way, the comparison source work operation log read in step S142 is compared with the comparison target work operation log read in step S144. Then, when all comparison target work operation logs have been compared with the comparison source work operation log, the control unit 11 judges in step S143 that there is no uncompared comparison target work operation log, and proceeds to the process of step S141. As a result, the control unit 11 can proceed to the comparison process of the next uncompared comparison source work operation log stored in the classification result storage unit 132 with other uncompared comparison target work operation logs.
  • step S147 the control unit 11 determines whether an extended UI has been introduced to the work at base B in one of the work operation logs (step S147).
  • the extended UI storage unit 133 stores the base information in association with a pair of an extended UI and work information. Therefore, the control unit 11 can refer to the classification result storage unit 132 to confirm which base B the work in each work operation log belongs to, and determine from the extended UI storage unit 133 whether an extended UI has been introduced to either of the two works.
  • the control unit 11 proceeds to the processing of step S143.
  • the control unit 11 records in the proposal storage unit 134 a proposal for an extended UI for base B, which will perform the other task for which an extended UI has not been introduced (step S148). Specifically, the control unit 11 records in the proposal storage unit 134 a pair of the extended UI proposed to base B for the other task for which it has been determined that an extended UI has not been introduced, and the task. In this way, the control unit 11 can extract combinations where the degree of match is equal to or greater than a certain value, and where an extended UI has been introduced for one task and an extended UI has not been introduced for the other task. The control unit 11 then proceeds to the processing of step S143 described above.
  • control unit 11 can determine tasks for which it can propose the introduction of an extended UI based on the degree of agreement between the task operation logs of each classified task stored in the classification result storage unit 132. Then, in the above step S141, if it is determined that there are no uncompared comparison source task operation logs, the control unit 11 proceeds to the above step S11 of operation log collection and extended UI proposal processing.
  • the operation information determined to have been received in step S111 above may be operation information indicating a power-on operation on the computer 2 of one of the bases B.
  • the control unit 11 determines in step S114 above that the proposal to introduce an extended UI has not been sent to the sending base B.
  • control unit 11 determines whether or not there is a proposal for the source location B (step S118). Specifically, the control unit 11 determines whether or not a pair of an operation and an extended UI is stored in the proposal storage unit 134 as a proposal for the source location B.
  • the control unit 11 transmits an extended UI introduction proposal to the source location B via the network NW using the communication interface 14 (step S119). That is, based on the pair of task and extended UI stored in the proposal storage unit 134 as a proposal for the source location B, the control unit 11 creates an introduction proposal proposing the introduction of an extended UI suitable for the task, and transmits it to the source location B.
  • control unit 11 sets the transmitted flag of the operation information record 111R corresponding to the base B that transmitted the introduction proposal, i.e., records "1" (step S1110). After that, the control unit 11 proceeds to the process of step S116, and additionally stores the operation information indicating the power introduction operation and the reception time in the operation log of the computer 2 of the base B in the operation log storage unit 131.
  • step S118 If it is determined in step S118 that there is no proposal for the source location B, the control unit 11 proceeds to the process of step S1110, where the control unit 11 sets the transmitted flag of the operation information record 111R corresponding to location B, i.e., records "1", although no introduction proposal has been transmitted.
  • the proposal acquisition unit 214 when the proposal acquisition unit 214 receives the introduction proposal sent via the network NW, the proposal acquisition unit 214 presents the proposed work and an extended UI that can be introduced into that work via the output device 202.
  • the operation information transmission unit 212 transmits operation information of the operation to accept the introduction proposal to the server 1 via the network NW.
  • control unit 11 determines in step S115 that the received operation information is an operation to accept the introduction proposal, it reads out the extended UI proposed for introduction from the extended UI storage unit 133 and transmits it to the computer 2 at site B via the network NW by the communication interface 14 (step S1111). Thereafter, the control unit 11 proceeds to the process of step S116, and additionally stores the operation information indicating the operation of accepting the proposal and the reception time in the operation log of the computer 2 at site B in the operation log storage unit 131.
  • the proposal acquisition unit 214 when the proposal acquisition unit 214 receives the extended UI sent via the network NW, the proposal acquisition unit 214 stores the extended UI in the extended UI storage unit 231. Then, when performing subsequent tasks that can use the extended UI, the extended UI is used to perform the task.
  • Figures 12 to 15 are diagrams showing an example of a comparison between work logs in the proposed extended UI determination process.
  • there are three bases B namely, branches A, B, and C.
  • branch A the work operation log t1 of work w1, the work operation log t2 of work w2, and the work operation log t3 of work w3 are stored as work operation logs at branch A in the classification result storage unit 132 by the operation log collection/extended UI proposal process and the operation log classification process, and a set of the work w3 and extended UI u1 of branch A is stored in the extended UI storage unit 133 by the extended UI collection process.
  • the operation log t4 of task w4 , the work operation log t5 of task w5, and the work operation log t6 of task w6 are stored in the classification result storage unit 132 as work operation logs for branch B by the operation log collection/extended UI proposal process and the operation log classification process, and the extended UI collection process stores a pair of task w4 and extended UIu2 for branch B and a pair of task w5 and extended UIu3 for branch B in the extended UI storage unit 133.
  • the operation log collection/extended UI proposal process and the operation log classification process store the work operation log t7 of task w7 , the work operation log t8 of task w8 , and the work operation log t9 of task w9 as work operation logs for branch C in the classification result storage unit 132.
  • the proposed extended UI determination process calculates the degree of similarity between nine work operation logs t1 , t2 , ..., t9 for work w1 , w2 , ..., w9 being performed at branches A, B , and C, and extracts combinations with a high degree of similarity (above a certain value).
  • the degree of agreement between the comparison source work operation log t1 and the comparison target work operation log t2 is judged. If the degree of agreement is judged to be low, the comparison source work operation log t1 is successively compared with the comparison target work operation logs t2 , t3 , ..., t9 . If the degree of agreement is low, the next comparison source work operation log t2 has already been compared with the work operation log t1 , so comparisons are made with the comparison target work operation logs t3 , t4 , ..., t9 .
  • the pair of the work w1 and the extended UIu2 is stored in the proposal storage unit 134.
  • the server 1 has an extended UI part that is overlaid on a UI part arranged on the work screen of the operation target program, and performs at least one of the following tasks: a task using an extended UI that reflects input information to the extended UI part as input to the UI part and a task not using the extended UI, and collects operation logs for the computer 2 via the network NW from the computers 2 at multiple bases B, and divides and classifies the collected operation logs to generate a work operation log that is an operation log for each task. Also, the server 1 collects the extended UI that is introduced in the work at each base B from the computers 2 at multiple bases B via the network NW.
  • the server 1 transmits a proposal to introduce the extended UI introduced in one to the computer 2 at the base B that performs the work of the other work operation log via the network NW.
  • the server 1 matches the collected work operation logs of the work at each base B, and proposes the introduction of an extended UI to the computer 2 at base B that performs work that does not have an extended UI introduced.
  • each base B can know that an extended UI is being used for a similar work at another base B, and can consider whether to use the extended UI of the other base B. Therefore, since the extended UI of the other base can be used with little dependency on the individual, it is possible to reduce the creation and operation of the extended UI.
  • the server 1 calculates the degree of match between the generated work operation logs for all combinations and extracts combinations with a degree of match equal to or greater than a certain value. It then extracts from these extracted combinations combinations where an extended UI has been introduced into one and not into the other, and transmits, via the network NW, to the computer 2 at site B which performs the work of the other work operation log, an introduction proposal proposing the introduction of the extended UI that has been introduced into the work of one work operation log for the extracted combination. Therefore, by using the degree of match, it is possible to thoroughly and easily determine whether or not an extended UI can be introduced into each work being performed at each site B.
  • the server 1 generates an operation log from the operation information transmitted from the computer 2 at base B via the network NW, and starts operations subsequent to classifying the collected operation log in response to detection of the end of work by the computer 2 at base B based on the operation information, and also transmits a proposal for introducing an extended UI in response to detection of the start of work by the computer 2 at base B based on the operation information.
  • the server 1 collects operation logs for each operation at each base B, creates an introduction proposal when work at base B ends, such as at the end of the day, and transmits the introduction proposal when work at each base B starts the next day. This makes it possible to prevent an introduction proposal from being presented while work is being performed at base B.
  • the server 1 when the server 1 receives an acceptance of the proposal via the network NW from the computer 2 at site B that received the proposal to introduce the extended UI, the server 1 transmits the extended UI proposed for introduction to the computer 2 via the network NW. Therefore, by immediately transmitting the extended UI to the computer 2 that accepted the proposal, the work of introducing the extended UI on the computer at site B can be quickly carried out.
  • (Configuration example) 16 is a block diagram showing an example of a software configuration of the server 1 as an extended UI suggestion device according to the second embodiment.
  • the control unit 11 of the server 1 in the headquarters H in this embodiment includes, as functional units, an operation log collection unit 117 and an extended UI suggestion unit 118 instead of the operation log collection unit 111 and the extended UI suggestion unit 116.
  • the data storage unit 13 does not include the proposal storage unit 134.
  • the operation log collection unit 117 transmits a log request to the computer 2 at each location B via the network NW using the communication interface 14 at any timing, receives the operation log transmitted from the computer 2 in response to this log request, and stores it in the operation log storage unit 131.
  • the arbitrary timing may be a preset timing such as midnight, or may be the timing of an instruction to collect operation logs from the user via the input device 101.
  • the operation log collection unit 117 is an example of an operation log collection unit that collects operation logs of operations on the computer 2 from the computers 2 at multiple locations B via the network NW.
  • the log classification unit 112 starts an operation of dividing and classifying the operation logs of each base B stored in the operation log storage unit 131 into task units at an arbitrary timing, regardless of the operation of the operation log collection unit 117, and generating a work operation log, which is an operation log for each task unit.
  • the arbitrary timing may be a preset timing, such as 1:00 a.m., or may be the timing of a user's instruction to generate a work operation log via the input device 101.
  • the combination extraction unit 115 also transmits to the extended UI suggestion unit 118 a combination of the extended UI and the task to be proposed to base B for the task for which the extended UI has not been introduced.
  • the extended UI proposal unit 118 When the extended UI proposal unit 118 receives a pair of a task and an extended UI from the combination extraction unit 115, the extended UI proposal unit 118 transmits an introduction proposal proposing the introduction of an extended UI suitable for performing the task based on the pair of the task and the extended UI to the computer 2 at site B performing the task via the communication interface 14 and the network NW. Then, when the extended UI proposal unit 118 receives a proposal acceptance for accepting the introduction proposal transmitted via the network NW from the computer 2 at site B that received the introduction proposal via the communication interface 14, the extended UI proposal unit 118 transmits the extended UI stored in the extended UI storage unit 133 to the computer 2 at site B via the communication interface 14 and the network NW.
  • the extended UI proposal unit 118 is an example of an extended UI proposal unit that transmits an introduction proposal proposing the introduction of an extended UI in the extracted combination via the network NW to the computer 2 at site B performing the task in the combination extracted by the combination extraction unit.
  • the extended UI proposal unit 118 is an example of a proposal unit that, when it receives a proposal acceptance via the network NW from the computer 2 at site B that has received the proposal to introduce the extended UI, transmits the extended UI that has been proposed to be introduced to the computer 2 via the network NW.
  • FIG. 17 is a block diagram showing an example of the software configuration of the computer 2 arranged at the base B in the second embodiment.
  • the computer 2 at the base B has, as functional units, an operation log recording unit 215 and a log output unit 216 instead of the operation information transmission unit 212.
  • the data storage unit 23 further has an operation log storage unit 232.
  • the operation log recording unit 215 updates the operation log stored in the operation log storage unit 232 by additionally recording the operation information transmitted from the task execution unit 211 to the operation log.
  • the operation log may include the operation time of the operation information.
  • the log output unit 216 When the log output unit 216 receives a log request from the server 1 via the network NW, it transmits the operation log stored in the operation log storage unit 232 to the server 1 via the network NW.
  • Example of operation 18 is a flowchart showing the processing procedure and processing contents of the server 1 in the second embodiment.
  • a log is recorded at each site B every time an operation is performed at each site B, and the server 1 operates to collect the logs from each site B at any timing and create a proposal.
  • the control unit 11 of the server 1 executes an operation log collection process to collect operation logs of operations on the computers 2 from the computers 2 at multiple locations B via the network NW at any timing (step S15).
  • an operation log collection process to collect operation logs of operations on the computers 2 from the computers 2 at multiple locations B via the network NW at any timing (step S15).
  • a typical example of this operation log collection process will be described later.
  • control unit 11 of the server 1 determines whether or not to propose an extended UI (step S16). For example, the control unit 11 can determine this based on whether or not a preset time has arrived, or whether or not a user has issued an instruction to generate a work operation log via the input device 101. If it is determined that an extended UI should not be proposed, the control unit 11 proceeds to the process of step S15 above.
  • control unit 11 executes the operation log classification process of step S12 and the PA extended UI collection process of step S13, similar to the first embodiment.
  • control unit 11 of the server 1 executes an extended UI proposal process to send a proposal for introducing an extended UI via the network NW to the computer 2 of the base B that performs the work of the work operation log in which the degree of coincidence between the generated work operation logs is equal to or greater than a certain value and an extended UI has been introduced at another base (step S17).
  • an extended UI proposal process will be described later.
  • the control unit 11 of the server 1 then proceeds to the operation log collection process of step S15 above.
  • the server 1 control unit 11 executes an extended UI transmission process to transmit the extended UI via the network NW to the computer 2 of site B that accepted the proposal (step S18).
  • an extended UI transmission process to transmit the extended UI via the network NW to the computer 2 of site B that accepted the proposal (step S18).
  • the control unit 11 of the server 1 then proceeds to the operation log collection process of step S15.
  • FIG. 19 is a flowchart showing the procedure and content of the operation log collection process of the server 1 in the second embodiment.
  • FIG. 19 shows a typical example of the process of step S15.
  • the control unit 11 of the server 1 operates as the operation log collection unit 117.
  • the control unit 11 determines whether or not it is time to collect an operation log, which is an arbitrary timing (step S151). If it is determined that it is not time to collect the operation log, the control unit 11 proceeds to the process of step S16.
  • control unit 11 refers to the operation log storage unit 131 and determines whether there is a location B for which operation logs have not yet been collected (step S152).
  • control unit 11 sends a log request to one of the locations B from which operation logs have not been collected, via the communication interface 14 and the network NW, requesting the sending of the operation logs stored in the computer 2 of that location B (step S153).
  • the log output unit 216 of the computer 2 at site B When the log output unit 216 of the computer 2 at site B receives a log request sent via the network NW, the log output unit 216 reads out the operation log stored in the operation log memory unit 232 and transmits it to the server 1 via the network NW.
  • the control unit 11 receives the operation log returned from the computer 2 at the site B via the network NW in response to the log request through the communication interface 14 (step S154).
  • control unit 11 records a pair of the received operation log and the base information indicating its sender in the operation log storage unit 131 (step S155).
  • the base information can be a base ID uniquely assigned to each base B. Thereafter, the control unit 11 proceeds to the process of step S152.
  • step S152 If it is determined in step S152 that there is no location B for which operation logs have not been collected, the control unit 11 proceeds to the processing of step S16.
  • FIG. 20 is a flowchart showing the processing procedure and processing contents of the extended UI proposal process of the server 1 in the second embodiment.
  • FIG. 20 shows a typical example of the processing of step S17.
  • the control unit 11 of the server 1 operates as a coincidence calculation unit 114, a combination extraction unit 115, and an extended UI proposal unit 118.
  • control unit 11 refers to the classification result storage unit 132 to determine whether there are any uncompared comparison source work operation logs (step S171).
  • control unit 11 reads out one uncompared comparison source work operation log from the classification result storage unit 132 (step S172), similar to step S142 in the first embodiment.
  • control unit 11 similar to step S143 in the first embodiment, refers to the classification result storage unit 132 to determine whether there is a comparison target work operation log that has not yet been compared (step S173).
  • control unit 11 If it is determined that there is an uncompared comparison target work operation log, the control unit 11 reads out one uncompared comparison target work operation log from the classification result storage unit 132 (step S174), similar to step S144 in the first embodiment.
  • control unit 11 compares the read work logs, i.e., the comparison source work operation log and the read comparison target work operation log, in the same manner as in step S145 in the first embodiment (step S175).
  • control unit 11 determines whether the degree of agreement between the work operation logs, for example the cosine similarity, is equal to or greater than a predetermined value (step S176), similar to step S146 in the first embodiment. If the control unit 11 determines that the degree of agreement is not equal to or greater than the predetermined value, the control unit 11 proceeds to the process of step S173.
  • step S176 determines whether or not an extended UI has been introduced to the work at base B in one of the work operation logs (step S177), similar to step S147 in the first embodiment. If it is determined that an extended UI has been introduced to both work tasks, or that an extended UI has not been introduced to any of the work tasks, the control unit 11 proceeds to the process of step S173.
  • control unit 11 creates a proposal for introducing the extended UI based on the pair of the task and the extended UI in the task operation log, and transmits it via the communication interface 14 over the network NW to the computer 2 at site B that will perform the task (step S178). The control unit 11 then proceeds to the process of step S173 above.
  • matching is performed by determining the degree of agreement between the work operation logs operated at each base B, and for work at base B that has not yet introduced an extended UI among combinations with a high degree of agreement, an extended UI that has already been introduced at the other base B for the work in the other work operation log can be proposed to the base B that has not introduced the extended UI, thereby supporting horizontal expansion.
  • FIG. 21 is a flowchart showing the processing procedure and processing contents of the extended UI transmission processing of the server 1 in the second embodiment.
  • FIG. 21 shows a typical example of the processing of step S18.
  • the control unit 11 of the server 1 operates as the extended UI proposal unit 118.
  • the control unit 11 determines whether or not a proposal acceptance transmitted via the network NW has been received from the computer 2 at any of the locations B (step S181). If it is determined that a proposal acceptance has not been received, the control unit 11 transitions to the process of step S18 again.
  • the proposal acquisition unit 214 when the proposal acquisition unit 214 receives the introduction proposal transmitted over the network NW in step S178 of the extended UI proposal process, the proposal acquisition unit 214 presents the proposed work and an extended UI that can be introduced into that work through the output device 202.
  • the operation information transmission unit 212 transmits a proposal acceptance indicating that the introduction proposal is accepted to the server 1 through the network NW.
  • control unit 11 determines in step S181 that it has received a proposal acceptance from the computer 2 of one of the locations B, it reads out from the extended UI storage unit 133 the extended UI proposed for introduction to that location B in step S178, and transmits it to the computer 2 of that location B via the network NW through the communication interface 14 (step S182). After that, the control unit 11 again proceeds to the processing of step S18.
  • the proposal acquisition unit 214 when the proposal acquisition unit 214 receives the extended UI sent via the network NW, the proposal acquisition unit 214 stores the extended UI in the extended UI storage unit 231. Then, when the work execution unit 211 executes a task that can use the extended UI thereafter, the work execution unit 211 uses the extended UI to execute the task.
  • the server 1 also collects operation logs of operations on the computers 2 from the computers 2 at multiple locations B via the network NW, and at any timing, divides and classifies the collected operation logs to generate work operation logs that are operation logs for each task, and collects the extended UIs introduced in each location B from the computers 2 at multiple locations B via the network NW. Then, when the degree of agreement between the generated work operation logs reaches a certain value or more, and an extended UI is introduced in one location and an extended UI is not introduced in the other location, the server 1 transmits a proposal to introduce the extended UI introduced in one location via the network NW to the computer at the location B that executes the work of the other work operation log. Therefore, in the second embodiment, as in the first embodiment, the extended UIs of other locations can be used with low personal dependency, and therefore it is possible to reduce the creation and operation of the extended UI.
  • the server 1 receives operation logs sent from the computer 2 at site B via the network NW, and classifies the operation logs, collects extended UIs, and proposes extended UIs at preset times or in response to user instructions. Therefore, there is no need to constantly obtain operation information from the computer 2 at each site B, and operation logs can be collected and kept at any time, preventing the continuous consumption of communication resources. It is also possible to adjust the start timing of processing for proposing extended UIs based on the collected operation logs.
  • the degree of agreement between work operation logs is calculated one by one, and it is determined whether or not to propose an extended UI each time.
  • the degree of agreement between all work operation logs is calculated, and it is determined whether or not to propose an extended UI for a combination with a high degree of agreement from among all the degrees of agreement.
  • step S145 when the work logs are compared in step S145, the control unit 11 stores the degree of agreement obtained by the comparison in its own RAM (step S149). Of course, the degree of agreement storage unit may be secured in the data storage unit 23 so as to store the degree of agreement therein. Thereafter, the control unit 11 proceeds to the processing of step S143. In this way, the comparison source work operation log read in step S142 is compared with the comparison target work operation log read in step S144.
  • step S143 determines in step S143 that there is no comparison target work operation log that has not been compared, and proceeds to the processing of step S141.
  • the control unit 11 can proceed to the comparison processing of the next uncompared comparison source work operation log stored in the classification result storage unit 132 with other uncompared comparison target work operation logs. In this way, the control unit 11 can store the degree of agreement between all work operation logs.
  • control unit 11 extracts pairs of work operation logs whose degree of matching is equal to or greater than a certain value from the degrees of matching between all stored work logs (step S1410).
  • control unit 11 extracts a pair of work operation logs in which an extended UI has already been introduced to the work at base B in one of the work operation logs from among the pairs of work operation logs whose degree of similarity is equal to or greater than a certain value (step S1411).
  • control unit 11 proceeds to the process of step S148, and for each pair of extracted work operation logs, records in the proposal storage unit 134 a proposal for an extended UI for base B, which performs the work for which an extended UI has not been introduced. Thereafter, the control unit 11 proceeds to the operation log collection/extended UI proposal process of step S11.
  • the proposal to introduce the extended UI and the transmission of the actual extended UI are separate processes, but the proposal to introduce the extended UI may include the extended UI itself and be transmitted.
  • the proposal acquisition unit 214 of the computer 2 at site B receives such an introduction proposal, it may register the extended UI in the extended UI storage unit 231 only when the proposal is accepted, and discard the received extended UI when the proposal is not accepted.
  • the extended UI proposal device may be realized as a single device as described in the above example, or may be realized as multiple devices with distributed functions.
  • the program may be transferred in a state where it is stored in an electronic device, or in a state where it is not stored in an electronic device. In the latter case, the program may be transferred via a network, or in a state where it is recorded on a recording medium.
  • the recording medium is a non-transitory tangible medium.
  • the recording medium is a computer-readable medium.
  • the recording medium may be in any form, such as a CD-ROM or memory card, as long as it is capable of storing the program and is computer-readable.
  • this invention is not limited to the above-described embodiment as it is, and in the implementation stage, the components can be modified and embodied without departing from the gist of the invention.
  • various inventions can be formed by appropriate combinations of multiple components disclosed in the above-described embodiment. For example, some components may be deleted from all of the components shown in the embodiment. Furthermore, components from different embodiments may be appropriately combined.

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Abstract

In one embodiment of the present invention, an extended UI proposal apparatus comprises an operation log collection unit, a classification unit, an extended UI collection unit, and a proposal unit. The operation log collection unit collects, over a network, operation logs from computers that are at a plurality of bases and that each execute at least one of work using an extended UI and/or work not using an extended UI. The classification unit divides and classifies the operation logs collected by the operation log collection unit and generates work operation logs which are operation logs on a work basis. The extended UI collection unit collects, from the computers at the plurality of bases, extended UIs that are employed for respective pieces of work in the bases over the network. When the coincidence degree of two work operation logs generated by the classification unit is equal to or more than a fixed value, and an extended UI is employed for one of the logs and no extended UI is employed for the other, the proposal unit transmits, to a computer of a base where work of the other work operation log is executed, a proposal of employment of the extended UI employed for said one log over the network.

Description

拡張ＵＩ提案装置、拡張ＵＩ提案方法及び拡張ＵＩ提案プログラムExtended UI proposal device, extended UI proposal method, and extended UI proposal program
　この発明の一態様は、拡張ＵＩ提案装置、拡張ＵＩ提案方法及び拡張ＵＩ提案プログラムに関する。 One aspect of the present invention relates to an extended UI proposal device, an extended UI proposal method, and an extended UI proposal program.
　企業等における稼働削減の方法として、ＲＰＡ（Robotic Process Automation）やユーザインタフェース（以下、ＵＩと略記する。）拡張等の導入が有る。ＵＩ拡張技術は、操作の簡略化や自動化等の機能を持つＵＩ（以下、拡張ＵＩと称する。）をシステム画面に追加する技術である。拡張ＵＩは、操作対象プログラムの作業画面上に配置されたＵＩ部品にオーバレイされる拡張ＵＩ部品を有し、拡張ＵＩ部品への入力情報をＵＩ部品に入力されたものとして、操作対象プログラムに反映させることができる。ユーザは、システム画面に追加された拡張ＵＩを用いてシステムを操作することで、システムの操作量や操作に必要な判断を減らして、効率的に作業を実行することができる。 Methods of reducing operations in companies include the introduction of RPA (Robotic Process Automation) and user interface (UI) extensions. UI extension technology is a technique for adding a UI (extended UI) with functions such as simplifying and automating operations to a system screen. The extended UI has an extended UI component that is overlaid on a UI component placed on the work screen of the program to be operated, and information input to the extended UI component can be reflected in the program to be operated as if it had been input to the UI component. By operating the system using an extended UI added to the system screen, users can reduce the amount of system operations and the decisions required for operation, and perform work more efficiently.
　近年、作業部門の社員がベンダに頼らず自分たちのニーズに即した開発を行う市民開発が脚光を浴びている。しかしながら、或る程度規模の大きい組織においては、部署や支店といった作業拠点単位で独自の施策や拡張ＵＩが作成・運用されており、この拡張ＵＩの他作業拠点への水平展開の機会は限られていた。 In recent years, there has been a lot of attention being paid to citizen development, where employees in a work department develop products that meet their own needs without relying on vendors. However, in larger organizations, unique measures and extended UIs are created and used at each work base, such as a department or branch office, and there are limited opportunities to horizontally deploy these extended UIs to other work bases.
　ここで、拡張ＵＩの十分な水平展開がなされていれば、それぞれ異なる作業拠点で類似の作業に対して重複した拡張ＵＩを作成する必要が無くなり、拡張ＵＩの作成・運用稼働を削減することができる。そこで、以下のような手法が試みられている。 If the extended UI is deployed horizontally to a sufficient extent, there will be no need to create duplicate extended UIs for similar tasks at different work locations, and the creation and operation of extended UIs can be reduced. Therefore, the following methods are being attempted:
　第１の手法は、例えば非特許文献１に開示されているような作業分類技術を用いて、各作業拠点が実施している作業についてその作業ログを分析することで、各作業拠点での作業の中から、各拡張ＵＩの適用対象作業を見極めるというものである。 The first method is to use a task classification technique, such as that disclosed in Non-Patent Document 1, to analyze the task logs of tasks being performed at each work center, and to determine which tasks at each work center are eligible for each extended UI.
　第２の手法は、組織内で閲覧可能なポータルサイトを設置し、このポータルサイトに各作業拠点の拡張ＵＩを登録することで、作業拠点間での水平展開を行うというものである。 The second method is to set up a portal site that can be viewed within the organization, and register the extended UI of each work base on this portal site, allowing horizontal deployment between work bases.
　第３の手法は、組織内に専門部署を設置し、各作業拠点からのこの専門部署への施策の持ち込み及び課題の持ち込みにより、専門部署において施策及び課題と拡張ＵＩとのマッチングを行うことで、拡張ＵＩを展開するというものである。 The third method is to set up a specialized department within the organization, and each work base brings in measures and issues to this specialized department, which then matches the measures and issues with the extended UI, thereby developing the extended UI.
　しかしながら、作業分類技術でできるのは作業分類及び可視化までであり、第１の手法では、拡張ＵＩの適用対象業務の選定自体は人が解釈して行う必要が有り、属人性が高い。 However, task classification technology can only categorize and visualize tasks, and with the first method, the selection of tasks to which the extended UI applies must be interpreted by a human, which is highly dependent on the individual.
　また、第２の手法では、ポータルサイトの設置にコストが掛かるという問題が有る。そして、これに加えて、アップロードする側は、拡張ＵＩの説明情報をポータルサイトに記載する必要が有り、更に、利用する側においては、自身の作業を理解した上で、アップロードされている拡張ＵＩが自身の作業にマッチするかを解釈する必要が有る。よって、アップロードする側、利用する側の何れにおいても、属人性が高い。 The second method also has the problem of the cost involved in setting up a portal site. In addition to this, the uploading party needs to provide explanatory information about the extended UI on the portal site, and the user needs to understand their own work and then interpret whether the uploaded extended UI matches their own work. Therefore, it is highly dependent on the individual on both the uploading and the user sides.
　また、第３の手法では、専門部署を設置する必要が有る。そして、その専門部署が各拡張ＵＩの適用対象の作業を理解した上で、作業拠点で実施される作業に拡張ＵＩがマッチするかを解釈する必要が有り、属人性が高い。 In addition, the third method requires the establishment of a specialized department. This specialized department must then understand the tasks that each extended UI can be used for and interpret whether the extended UI matches the tasks being performed at the work site, which is highly dependent on individual skills.
　このように、拡張ＵＩの適用対象作業の選定や作業に利用可能な拡張ＵＩの選定は属人性が高いため、たとえ他作業拠点に利用可能な拡張ＵＩが有ったとしても、その利用が難しく、拡張ＵＩの作成・運用稼働が高いという課題が有る。 As such, the selection of tasks to which an extended UI can be applied and the selection of extended UI that can be used for a task are highly dependent on the individual, so even if an extended UI is available at another work site, it is difficult to use it, and there is an issue of high costs in creating and operating the extended UI.
　この発明は、上記事情に着目してなされたもので、その目的とするところは、拡張ＵＩの作成・運用稼働の削減を可能とする技術を提供することにある。 This invention was made in response to the above-mentioned circumstances, and its purpose is to provide technology that makes it possible to reduce the amount of work required to create and operate extended UIs.
　この発明の一実施形態では、拡張ＵＩ提案装置は、操作ログ収集部と、分類部と、拡張ＵＩ収集部と、提案部と、を備える。操作ログ収集部は、それぞれ、操作対象プログラムの作業画面上に配置されたＵＩ部品にオーバレイされる拡張ＵＩ部品を有し、拡張ＵＩ部品への入力情報をＵＩ部品に入力されたものとして、操作対象プログラムに反映させる拡張ＵＩを使用した作業と、拡張ＵＩを使用しない作業と、の少なくとも一方の作業を少なくとも一つ実行する、複数の拠点のコンピュータから、ネットワークを介して、コンピュータに対する操作の操作ログを収集する。分類部は、操作ログ収集部が収集した操作ログを分割及び分類して、作業単位の操作ログである作業操作ログを生成する。拡張ＵＩ収集部は、複数の拠点のコンピュータから、ネットワークを介して、各拠点の作業に導入されている拡張ＵＩを収集する。提案部は、分類部が生成した作業操作ログ同士の一致度が一定値以上となり、且つ、一方に拡張ＵＩが導入され、他方に拡張ＵＩが未導入であるとき、他方の作業操作ログの作業を実行する拠点のコンピュータへ、ネットワークを介して、一方に導入されている拡張ＵＩの導入提案を送信する。 In one embodiment of the present invention, the extended UI proposal device includes an operation log collection unit, a classification unit, an extended UI collection unit, and a proposal unit. The operation log collection unit collects operation logs of operations on computers via a network from computers at multiple bases that each have an extended UI component that is overlaid on a UI component arranged on the work screen of the program to be operated, and perform at least one of an operation using an extended UI in which input information to the extended UI component is reflected in the program to be operated as if it had been input to the UI component, and an operation not using the extended UI. The classification unit divides and classifies the operation logs collected by the operation log collection unit to generate a work operation log that is an operation log for each task. The extended UI collection unit collects extended UIs introduced in tasks at each task from computers at multiple bases via a network. When the degree of agreement between the work operation logs generated by the classification unit reaches a certain value or more, and an extended UI has been introduced in one and not in the other, the suggestion unit transmits a proposal to introduce the extended UI introduced in one via the network to the computer at the base performing the work of the other work operation log.
　この発明の一態様によれば、属人性低く、他拠点の拡張ＵＩを利用できるようになるので、拡張ＵＩの作成・運用稼働の削減が可能となる。 According to one aspect of the present invention, it is possible to use extended UIs from other locations with low dependency on individual users, which reduces the amount of work required to create and operate extended UIs.
図１は、第１の実施形態における拡張ＵＩ提案システムに含まれる各電子機器のハードウェア構成の一例を示すブロック図である。FIG. 1 is a block diagram showing an example of the hardware configuration of each electronic device included in the extended UI proposal system according to the first embodiment. 図２は、拡張ＵＩ提案システムを構成する本部に配置された第１の実施形態に係る拡張ＵＩ提案装置としてのサーバのソフトウェア構成の一例を示すブロック図である。FIG. 2 is a block diagram showing an example of a software configuration of a server serving as an extended UI suggestion device according to the first embodiment, which is disposed at the headquarters and constitutes the extended UI suggestion system. 図３は、サーバの制御部が備えるＲＡＭに拠点毎の操作情報を記憶するための拠点毎の操作情報レコードの内容の一例を示す図である。FIG. 3 is a diagram showing an example of the contents of an operation information record for each base for storing operation information for each base in the RAM included in the control unit of the server. 図４は、操作情報として送信されてくる操作項目の例を示す図である。FIG. 4 is a diagram showing examples of operation items transmitted as operation information. 図５は、拡張ＵＩ提案システムを構成する拠点に配置されたコンピュータのソフトウェア構成の一例を示すブロック図である。FIG. 5 is a block diagram showing an example of the software configuration of a computer disposed at a base that constitutes the extended UI proposal system. 図６は、第１の実施形態におけるサーバの処理手順と処理内容を示すフローチャートである。FIG. 6 is a flowchart showing the processing procedure and processing contents of the server in the first embodiment. 図７は、第１の実施形態におけるサーバの操作ログ収集・拡張ＵＩ提案処理の処理手順と処理内容を示すフローチャートである。FIG. 7 is a flowchart showing the procedure and content of a process for collecting operation logs and proposing an extended UI by the server according to the first embodiment. 図８は、第１の実施形態におけるサーバの操作ログ分類処理の処理手順と処理内容を示すフローチャートである。FIG. 8 is a flowchart showing the procedure and content of the operation log classification process of the server in the first embodiment. 図９は、第１の実施形態におけるサーバの拡張ＵＩ収集処理の処理手順と処理内容を示すフローチャートである。FIG. 9 is a flowchart showing the procedure and contents of the extended UI collection process of the server in the first embodiment. 図１０は、第１の実施形態におけるサーバの提案拡張ＵＩ決定処理の処理手順と処理内容を示すフローチャートである。FIG. 10 is a flowchart showing the procedure and content of a proposed extended UI determination process by the server in the first embodiment. 図１１は、一つの作業単位に含まれる各操作のベクトルの一例を示す図である。FIG. 11 is a diagram showing an example of vectors of operations included in one work unit. 図１２は、提案拡張ＵＩ決定処理における作業ログ同士の比較の一例を示す図である。FIG. 12 is a diagram illustrating an example of a comparison between work logs in the proposed extension UI determination process. 図１３は、提案拡張ＵＩ決定処理における作業ログ同士の比較の一例を示す図である。FIG. 13 is a diagram illustrating an example of a comparison between work logs in the proposed extension UI determination process. 図１４は、提案拡張ＵＩ決定処理における作業ログ同士の比較の一例を示す図である。FIG. 14 is a diagram illustrating an example of a comparison between work logs in the proposed extension UI determination process. 図１５は、提案拡張ＵＩ決定処理における作業ログ同士の比較の一例を示す図である。FIG. 15 is a diagram illustrating an example of a comparison between work logs in the proposed extension UI determination process. 図１６は、第２の実施形態に係る拡張ＵＩ提案装置としてのサーバのソフトウェア構成の一例を示すブロック図である。FIG. 16 is a block diagram illustrating an example of a software configuration of a server serving as an extended UI proposing device according to the second embodiment. 図１７は、第２の実施形態において拠点に配置されたコンピュータのソフトウェア構成の一例を示すブロック図である。FIG. 17 is a block diagram showing an example of the software configuration of a computer arranged at a base in the second embodiment. 図１８は、第２の実施形態におけるサーバの処理手順と処理内容を示すフローチャートである。FIG. 18 is a flowchart showing the processing procedure and processing contents of the server in the second embodiment. 図１９は、第２の実施形態におけるサーバの操作ログ収集処理の処理手順と処理内容を示すフローチャートである。FIG. 19 is a flowchart showing the procedure and contents of operation log collection processing of a server in the second embodiment. 図２０は、第２の実施形態におけるサーバの拡張ＵＩ提案処理の処理手順と処理内容を示すフローチャートである。FIG. 20 is a flowchart illustrating the procedure and content of an extended UI proposing process by a server according to the second embodiment. 図２１は、第２の実施形態におけるサーバの拡張ＵＩ送信処理の処理手順と処理内容を示すフローチャートである。FIG. 21 is a flowchart showing the procedure and content of an extended UI transmission process by a server according to the second embodiment. 図２２は、第３の実施形態におけるサーバの提案拡張ＵＩ決定処理の処理手順と処理内容を示すフローチャートである。FIG. 22 is a flowchart illustrating the procedure and content of a proposed extended UI determination process performed by a server according to the third embodiment.
　以下、図面を参照して、この発明に係る幾つかの実施形態を説明する。 Below, several embodiments of the present invention will be described with reference to the drawings.
　［第１の実施形態］
　（構成例）
　図１は、第１の実施形態における拡張ＵＩ提案システムＳに含まれる各電子機器のハードウェア構成の一例を示すブロック図である。拡張ＵＩ提案システムＳは、本部Ｈに含まれる複数の電子機器と、複数（図１の例では３つ）の拠点Ｂのそれぞれに含まれる複数の電子機器と、を含む。本部Ｈは、電子機器として、サーバ１、入力装置１０１及び出力装置１０２を備える。拠点Ｂは、電子機器として、コンピュータ２、入力装置２０１及び出力装置２０２を備える。 [First embodiment]
(Configuration example)
1 is a block diagram showing an example of the hardware configuration of each electronic device included in an extended UI proposal system S in the first embodiment. The extended UI proposal system S includes a plurality of electronic devices included in a headquarters H and a plurality of electronic devices included in each of a plurality of bases B (three in the example of FIG. 1). The headquarters H includes, as electronic devices, a server 1, an input device 101, and an output device 102. The base B includes, as electronic devices, a computer 2, an input device 201, and an output device 202.
　本部Ｈのサーバ１及び各拠点Ｂのコンピュータ２は、ネットワークＮＷを介して互いに通信可能である。拠点Ｂは、実際に作業が実行される作業拠点であり、例えば、本部Ｈが企業の本社であれば、拠点Ｂは企業の遠隔支店であることができる。この場合、ネットワークＮＷはＶＰＮ（Virtual Private Network）等の専用線によるネットワークや、インターネット、モバイル通信網等の公衆回線を利用したネットワークであることができる。また、本部Ｈが例えば会社の管理部署であれば、拠点Ｂは会社内の各作業部署であることができ、この場合は、ネットワークＮＷは社内ＬＡＮ（Local Area Network）等であることができる。 The server 1 at headquarters H and the computer 2 at each location B can communicate with each other via a network NW. Location B is the work location where the actual work is carried out; for example, if headquarters H is the head office of a company, location B can be a remote branch office of the company. In this case, the network NW can be a network using a dedicated line such as a VPN (Virtual Private Network), or a network using a public line such as the Internet or a mobile communications network. Also, if headquarters H is, for example, the management department of a company, location B can be each work department within the company, in which case the network NW can be an in-house LAN (Local Area Network), etc.
　本部Ｈのサーバ１は、第１の実施形態に係る拡張ＵＩ提案装置である。サーバ１は、制御部１１、プログラム記憶部１２、データ記憶部１３、通信インタフェース１４及び入出力インタフェース１５を備える。サーバ１が備える各要素は、バスを介して、互いに接続されている。 The server 1 in the headquarters H is an extended UI proposing device according to the first embodiment. The server 1 comprises a control unit 11, a program storage unit 12, a data storage unit 13, a communication interface 14, and an input/output interface 15. Each element of the server 1 is connected to each other via a bus.
　制御部１１は、サーバ１の中枢部分に相当する。制御部１１は、中央処理ユニット（Central Processing Unit：ＣＰＵ）等のプロセッサを備える。プロセッサは、マルチコア／マルチスレッドのものであって良く、複数の処理を併行して実行することができる。制御部１１は、不揮発性のメモリ領域としてＲＯＭ（Read Only Memory）を備える。制御部１１は、揮発性のメモリ領域としてＲＡＭ（Random Access Memory）を備える。プロセッサは、ＲＯＭ又はプログラム記憶部１２に記憶されているプログラムをＲＡＭに展開する。プロセッサがＲＡＭに展開されるプログラムを実行することで、制御部１１は、後述する各機能部を実現する。制御部１１は、コンピュータを構成する。 The control unit 11 corresponds to the central part of the server 1. The control unit 11 has a processor such as a central processing unit (CPU). The processor may be a multi-core/multi-threaded one, and can execute multiple processes in parallel. The control unit 11 has a ROM (Read Only Memory) as a non-volatile memory area. The control unit 11 has a RAM (Random Access Memory) as a volatile memory area. The processor expands the programs stored in the ROM or the program storage unit 12 into the RAM. The control unit 11 realizes each functional unit described below by the processor executing the programs expanded into the RAM. The control unit 11 constitutes a computer.
　プログラム記憶部１２は、記憶媒体としてＨＤＤ（Hard Disk Drive）又はＳＳＤ（Solid State Drive）等の随時書込み及び読出しが可能な不揮発性メモリで構成される。プログラム記憶部１２は、各種制御処理を実行するために必要なプログラムを記憶する。例えば、プログラム記憶部１２は、制御部１１に実現される後述する各機能部による処理をサーバ１に実行させるプログラムを記憶する。プログラム記憶部１２は、ストレージの一例である。 The program storage unit 12 is configured with a non-volatile memory that can be written to and read from at any time, such as a HDD (Hard Disk Drive) or SSD (Solid State Drive) as a storage medium. The program storage unit 12 stores programs necessary for executing various control processes. For example, the program storage unit 12 stores programs that cause the server 1 to execute processes by each functional unit (described later) realized in the control unit 11. The program storage unit 12 is an example of storage.
　データ記憶部１３は、記憶媒体としてＨＤＤ、又はＳＳＤ等の随時書込み及び読出しが可能な不揮発性メモリで構成される。データ記憶部１３は、ストレージ又は記憶部の一例である。 The data storage unit 13 is configured with a non-volatile memory such as an HDD or SSD as a storage medium that can be written to and read from at any time. The data storage unit 13 is an example of a storage or memory unit.
　通信インタフェース１４は、ネットワークＮＷにより定義される通信プロトコルを使用して、サーバ１を他の電子機器と通信可能に接続する種々のインタフェースを含む。 The communication interface 14 includes various interfaces that connect the server 1 to other electronic devices so that they can communicate with each other using a communication protocol defined by the network NW.
　入出力インタフェース１５は、サーバ１と入力装置１０１及び出力装置１０２のそれぞれとの通信を可能にするインタフェースである。入出力インタフェース１５は、有線通信のインタフェースを備えていても良いし、無線通信のインタフェースを備えていても良い。 The input/output interface 15 is an interface that enables communication between the server 1 and each of the input device 101 and the output device 102. The input/output interface 15 may include an interface for wired communication or an interface for wireless communication.
　なお、サーバ１のハードウェア構成は、上述の構成に限定されるものではない。サーバ１は、適宜、上述の構成要素の省略、及び変更並びに新たな構成要素の追加を可能とする。 The hardware configuration of the server 1 is not limited to the above configuration. The server 1 allows the above components to be omitted or modified, and new components to be added, as appropriate.
　入力装置１０１は、キーボード、マウス等のポインティングデバイス、マイクロフォン、等の制御部１１に与えるべき情報を入力するための電子機器である。 The input device 101 is an electronic device for inputting information to be provided to the control unit 11, such as a keyboard, a pointing device such as a mouse, a microphone, etc.
　出力装置１０２は、ディスプレイ、プリンタ、スピーカ、等の制御部１１からの情報を出力するための電子機器である。 The output device 102 is an electronic device for outputting information from the control unit 11, such as a display, printer, or speaker.
　各拠点Ｂのコンピュータ２は、作業手順を記述した拡張ＵＩを使用した作業と拡張ＵＩを使用しない作業との少なくとも一方の作業を少なくとも一つ実行するコンピュータの一例である。コンピュータ２は、制御部２１、プログラム記憶部２２、データ記憶部２３、通信インタフェース２４及び入出力インタフェース２５を備える。コンピュータ２が備える各要素は、バスを介して、互いに接続されている。 Computer 2 at each site B is an example of a computer that executes at least one task using an extended UI that describes a task procedure and at least one task that does not use an extended UI. Computer 2 includes a control unit 21, a program storage unit 22, a data storage unit 23, a communication interface 24, and an input/output interface 25. Each element of computer 2 is connected to one another via a bus.
　制御部２１は、本部Ｈのサーバ１における制御部１１と同様に、プロセッサ、ＲＯＭ及びＲＡＭを備えることができる。プロセッサは、マルチコア／マルチスレッドのものであって良く、複数の処理を併行して実行することができる。プロセッサは、ＲＯＭ、又はプログラム記憶部２２に記憶されているプログラムをＲＡＭに展開する。プロセッサがＲＡＭに展開されるプログラムを実行することで、制御部２１は、後述する各機能部を実現する。 The control unit 21 may be equipped with a processor, ROM, and RAM, similar to the control unit 11 in the server 1 of the headquarters H. The processor may be multi-core/multi-threaded, and can execute multiple processes in parallel. The processor loads the program stored in the ROM or the program storage unit 22 into the RAM. The processor executes the program loaded into the RAM, and the control unit 21 realizes each of the functional units described below.
　プログラム記憶部２２は、本部Ｈのサーバ１におけるプログラム記憶部１２と同様に構成され得る。また、プログラム記憶部２２は、コンピュータ２に実行させる各種業務についての作業プログラムを記憶する。作業プログラムは、拡張ＵＩが適用される操作対象プログラムの一例である。 The program storage unit 22 may be configured in the same manner as the program storage unit 12 in the server 1 of the headquarters H. The program storage unit 22 also stores work programs for various tasks to be executed by the computer 2. The work programs are an example of programs to be operated on to which the extended UI is applied.
　データ記憶部２３は、本部Ｈのサーバ１におけるデータ記憶部１３と同様に構成され得る。 The data storage unit 23 may be configured similarly to the data storage unit 13 in the server 1 of the headquarters H.
　通信インタフェース２４は、本部Ｈのサーバ１における通信インタフェース１４と同様に構成され得る。通信インタフェース２４は、コンピュータ２を他の電子機器と通信可能に接続する種々のインタフェースを含む。 The communication interface 24 may be configured similarly to the communication interface 14 in the server 1 at the headquarters H. The communication interface 24 includes various interfaces that communicatively connect the computer 2 to other electronic devices.
　入出力インタフェース２５は、本部Ｈのサーバ１における入出力インタフェース１５と同様に構成され得る。入出力インタフェース２５は、コンピュータ２と入力装置２０１及び出力装置２０２のそれぞれとの通信を可能にする。 The input/output interface 25 may be configured similarly to the input/output interface 15 in the server 1 of the headquarters H. The input/output interface 25 enables communication between the computer 2 and each of the input device 201 and the output device 202.
　なお、コンピュータ２のハードウェア構成は、上述の構成に限定されるものではない。コンピュータ２は、適宜、上述の構成要素の省略、及び変更並びに新たな構成要素の追加を可能とする。 The hardware configuration of computer 2 is not limited to the above configuration. Computer 2 allows the omission and modification of the above components and the addition of new components as appropriate.
　入力装置２０１は、キーボード、マウス等のポインティングデバイス、マイクロフォン、等の制御部２１に与えるべき情報を入力するための電子機器である。 The input device 201 is an electronic device for inputting information to be provided to the control unit 21, such as a keyboard, a pointing device such as a mouse, a microphone, etc.
　出力装置２０２は、ディスプレイ、プリンタ、スピーカ、等の制御部２１からの情報を出力するための電子機器である。 The output device 202 is an electronic device for outputting information from the control unit 21, such as a display, printer, or speaker.
　図２は、拡張ＵＩ提案システムＳを構成する本部Ｈに配置された第１の実施形態に係る拡張ＵＩ提案装置としてのサーバ１のソフトウェア構成の一例を示すブロック図である。本部Ｈのサーバ１は、操作ログ収集部１１１、ログ分類部１１２、拡張ＵＩ収集部１１３、一致度算出部１１４、組み合わせ抽出部１１５及び拡張ＵＩ提案部１１６を備える。各機能部は、制御部１１によるプログラムの実行によって実現される。各機能部は、制御部１１又はプロセッサが備えると言うこともできる。各機能部は、制御部１１又はプロセッサと読み替え可能である。各機能部は、また、ＡＳＩＣ（Application Specific Integrated Circuit）、ＤＳＰ（Digital Signal Processor）、ＦＰＧＡ（field-programmable gate array）、ＧＰＵ（Graphics Processing Unit）、等の集積回路を含む、他の多様な形式で実現されても良い。更に、サーバ１は、操作ログ記憶部１３１、分類結果記憶部１３２、拡張ＵＩ記憶部１３３及び提案記憶部１３４を備える。これら操作ログ記憶部１３１、分類結果記憶部１３２、拡張ＵＩ記憶部１３３及び提案記憶部１３４は、データ記憶部１３によって実現される。 Figure 2 is a block diagram showing an example of the software configuration of a server 1 serving as an extended UI proposal device according to the first embodiment and located in the headquarters H constituting the extended UI proposal system S. The server 1 in the headquarters H includes an operation log collection unit 111, a log classification unit 112, an extended UI collection unit 113, a coincidence calculation unit 114, a combination extraction unit 115, and an extended UI proposal unit 116. Each functional unit is realized by the execution of a program by the control unit 11. It can also be said that each functional unit is included in the control unit 11 or the processor. Each functional unit can be read as the control unit 11 or the processor. Each functional unit may also be realized in a variety of other forms, including integrated circuits such as an ASIC (Application Specific Integrated Circuit), a DSP (Digital Signal Processor), an FPGA (field-programmable gate array), a GPU (Graphics Processing Unit), etc. Furthermore, the server 1 includes an operation log storage unit 131, a classification result storage unit 132, an extended UI storage unit 133, and a proposal storage unit 134. The operation log storage unit 131, the classification result storage unit 132, the extended UI storage unit 133, and the proposal storage unit 134 are realized by the data storage unit 13.
　操作ログ収集部１１１は、通信インタフェース１４によりネットワークＮＷを介して各拠点Ｂのコンピュータ２から、当該コンピュータ２対して入力装置２０１によって操作が行われる毎に送信されてくる操作情報を収集して、拠点Ｂ毎の操作ログを生成する。図３は、サーバ１の制御部１１が備えるＲＡＭに拠点毎の操作情報を記憶するための拠点毎の操作情報レコード１１１Ｒの内容の一例を示す図である。また、図４は、操作情報として送信されてくる操作項目の例を示す図である。操作ログ収集部１１１は、拠点Ｂのコンピュータ２から操作情報を受信すると、その操作情報を、その受信時刻と共に、ＲＡＭに設けた当該拠点Ｂの拠点ＩＤを持つ操作情報レコード１１１Ｒに一時保存する。拠点ＩＤは、各拠点Ｂを一意に識別するための拠点情報の一例である。そして、操作ログ収集部１１１は、この操作情報レコード１１１Ｒに一時保存した操作情報及び受信時刻を、操作ログ記憶部１３１に記憶されている当該拠点Ｂの操作ログに追加記憶させる。こうして、操作ログ収集部１１１は、拠点Ｂ毎の操作ログを収集する。操作ログ収集部１１１は、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、コンピュータ２に対する操作の操作ログを収集する操作ログ収集部の一例である。 The operation log collection unit 111 collects operation information transmitted from the computer 2 at each base B via the network NW through the communication interface 14 each time an operation is performed on the computer 2 by the input device 201, and generates an operation log for each base B. FIG. 3 is a diagram showing an example of the contents of the operation information record 111R for each base for storing the operation information for each base in the RAM provided in the control unit 11 of the server 1. FIG. 4 is a diagram showing an example of operation items transmitted as operation information. When the operation log collection unit 111 receives operation information from the computer 2 at the base B, it temporarily stores the operation information together with the reception time in the operation information record 111R having the base ID of the base B provided in the RAM. The base ID is an example of base information for uniquely identifying each base B. Then, the operation log collection unit 111 additionally stores the operation information temporarily stored in the operation information record 111R and the reception time in the operation log for the base B stored in the operation log storage unit 131. In this way, the operation log collection unit 111 collects the operation log for each base B. The operation log collection unit 111 is an example of an operation log collection unit that collects operation logs of operations on the computer 2 from the computers 2 at multiple locations B via the network NW.
　また、操作ログ収集部１１１は、受信した操作情報に基づいて、全拠点Ｂのコンピュータ２での作業が終了したか否か判断し、作業終了と判断した場合には、そのことをログ分類部１１２に伝達する。例えば、コンピュータ２の電源を落とす操作が行われたことを示す操作情報を受信したとき、操作ログ収集部１１１は、当該コンピュータ２での作業が終了したと判断することができる。なお、１日の作業が終了してもコンピュータ２の電源を落とさない拠点Ｂも有り得る。そこで、操作ログ収集部１１１は、例えば３時間等の規定時間の間、操作情報が受信されないとき、当該コンピュータ２での作業が終了したと判別するような構成としても良い。この規定時間が経過したか否かは、操作情報レコード１１１Ｒの受信時刻と現在時刻との比較により、容易に判断することができる。操作ログ収集部１１１は、作業終了をログ分類部１１２に伝達したとき、前記拠点Ｂについての操作情報レコード１１１Ｒをクリアする。 The operation log collection unit 111 also determines whether or not work has been completed on all computers 2 at bases B based on the received operation information, and if it determines that work has been completed, transmits this to the log classification unit 112. For example, when operation information is received indicating that an operation to turn off the power of a computer 2 has been performed, the operation log collection unit 111 can determine that work on that computer 2 has been completed. Note that there may be bases B that do not turn off the power of their computers 2 even when work for the day is completed. Therefore, the operation log collection unit 111 may be configured to determine that work on that computer 2 has been completed when no operation information is received for a specified time, such as three hours. Whether or not this specified time has passed can be easily determined by comparing the reception time of the operation information record 111R with the current time. When the operation log collection unit 111 transmits the completion of work to the log classification unit 112, it clears the operation information record 111R for the base B.
　更に、操作ログ収集部１１１は、各コンピュータ２での作業が終了したと判断した後の再度のコンピュータ２それぞれの作業開始を、受信した操作情報に基づいて判断する。例えば、コンピュータ２の電源を導入する操作が行われたことを示す操作情報を受信したとき、操作ログ収集部１１１は、当該コンピュータ２での作業が開始したと判断することかできる。作業開始と判断した場合、操作ログ収集部１１１は、その作業を開始した拠点Ｂのコンピュータ２に、通信インタフェース１４によりネットワークＮＷを介して、拡張ＵＩの導入提案を送信済みであるか否か判断する。図３に示されるように、操作情報レコード１１１Ｒは、操作情報及び受信時刻に加えて、送信済みフラグが一時保存されるように構成されている。操作ログ収集部１１１は、該当する拠点の操作情報レコード１１１Ｒにおける送信済みフラグを確認し、当該フラグがクリアされていれば、拡張ＵＩの導入提案を送信済みではないと判断することができる。拡張ＵＩの導入提案を送信済みではないと判断した場合、操作ログ収集部１１１は、拡張ＵＩ提案部１１６に、当該拠点Ｂのコンピュータ２に対して通信インタフェース１４によりネットワークＮＷを介して、拡張ＵＩの導入提案を送信するよう指示する。 Furthermore, the operation log collection unit 111 judges whether each computer 2 has started work again after judging that work on each computer 2 has been completed, based on the received operation information. For example, when operation information indicating that an operation to turn on the computer 2 has been performed is received, the operation log collection unit 111 can judge that work on the computer 2 has started. If it judges that work has started, the operation log collection unit 111 judges whether a proposal to introduce an extended UI has been sent to the computer 2 at site B where the work has started, via the communication interface 14 through the network NW. As shown in FIG. 3, the operation information record 111R is configured to temporarily store a sent flag in addition to the operation information and the time of reception. The operation log collection unit 111 checks the sent flag in the operation information record 111R of the corresponding site, and if the flag is clear, it can judge that a proposal to introduce an extended UI has not been sent. If it is determined that the proposal to introduce the extended UI has not been sent, the operation log collection unit 111 instructs the extended UI proposal unit 116 to send the proposal to introduce the extended UI to the computer 2 at the site B via the network NW via the communication interface 14.
　ログ分類部１１２は、操作ログ収集部１１１から全拠点Ｂのコンピュータ２での作業が終了したことを伝達されたとき、例えば非特許文献１に開示されているような作業分類技術を用いて、操作ログ記憶部１３１に記憶された各拠点Ｂの操作ログを作業の単位に分割・分類して、作業単位の操作ログである作業操作ログを生成する。そして、ログ分類部１１２は、生成した拠点Ｂ毎の作業操作ログを、分類結果記憶部１３２に保存する。ログ分類部１１２は、操作ログ収集部が収集した操作ログを分割及び分類して、作業単位の操作ログである作業操作ログを生成する分類部の一例である。 When the log classification unit 112 is notified by the operation log collection unit 111 that work has been completed on the computers 2 of all bases B, it uses a work classification technique, such as that disclosed in Non-Patent Document 1, to divide and classify the operation logs of each base B stored in the operation log storage unit 131 into work units and generate a work operation log, which is an operation log for each work unit. Then, the log classification unit 112 saves the generated work operation log for each base B in the classification result storage unit 132. The log classification unit 112 is an example of a classification unit that divides and classifies the operation logs collected by the operation log collection unit and generates a work operation log, which is an operation log for each work unit.
　拡張ＵＩ収集部１１３は、通信インタフェース１４によりネットワークＮＷを介して各拠点Ｂのコンピュータ２から、当該コンピュータ２に導入されている拡張ＵＩを収集し、収集した拡張ＵＩと当該拡張ＵＩを使用する作業とを拡張ＵＩ記憶部１３３に記録する。具体的には、拡張ＵＩ収集部１１３は、例えば、通信インタフェース１４によりネットワークＮＷを介して各拠点Ｂのコンピュータ２に対して、当該コンピュータ２に導入されている拡張ＵＩの送信を依頼する拡張ＵＩ要求を送信する。そして、拡張ＵＩ収集部１１３は、この拡張ＵＩ要求に応答して各拠点Ｂのコンピュータ２からネットワークＮＷを介して返信されてくる拡張ＵＩと当該拡張ＵＩを使用する作業を特定する作業情報とを通信インタフェース１４により受信する。拡張ＵＩ収集部１１３は、受信した拡張ＵＩと作業情報の組を、その送信元を示す拠点情報と紐付けて、拡張ＵＩ記憶部１３３に記憶させる。拡張ＵＩ収集部１１３は、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、各拠点Ｂに導入されている拡張ＵＩを収集する拡張ＵＩ収集部の一例である。 The extended UI collection unit 113 collects the extended UI installed in the computer 2 at each base B from the computer 2 via the network NW using the communication interface 14, and records the collected extended UI and the work using the extended UI in the extended UI storage unit 133. Specifically, the extended UI collection unit 113 transmits an extended UI request to the computer 2 at each base B via the network NW using the communication interface 14, for example, to request the computer 2 to transmit the extended UI installed in the computer 2. Then, the extended UI collection unit 113 receives the extended UI and work information specifying the work using the extended UI, which are returned from the computer 2 at each base B via the network NW in response to this extended UI request, via the communication interface 14. The extended UI collection unit 113 associates the received set of extended UI and work information with the base information indicating the sender, and stores them in the extended UI storage unit 133. The extended UI collection unit 113 is an example of an extended UI collection unit that collects extended UIs installed at each site B from the computers 2 at multiple sites B via the network NW.
　一致度算出部１１４、組み合わせ抽出部１１５及び拡張ＵＩ提案部１１６は、分類部が生成した作業操作ログ同士の一致度が一定値以上となり、且つ、一方に拡張ＵＩが導入され、他方に拡張ＵＩが未導入であるとき、他方の作業操作ログの作業を実行する拠点のコンピュータへ、ネットワークを介して、一方に導入されている拡張ＵＩの導入提案を送信する提案部の一例である。 The matching calculation unit 114, the combination extraction unit 115, and the extended UI proposal unit 116 are an example of a proposal unit that, when the matching between the work operation logs generated by the classification unit reaches a certain value or more, and an extended UI has been introduced in one and not in the other, transmits a proposal to introduce the extended UI introduced in one via a network to a computer at a base performing the work of the other work operation log.
　即ち、一致度算出部１１４は、分類結果記憶部１３２に記憶されている各拠点Ｂにおける作業毎の作業操作ログ同士の一致度を、全ての組み合わせについて算出する。そして、一致度算出部１１４は、算出した各組み合わせの一致度を組み合わせ抽出部１１５に伝達する。一致度算出部１１４は、分類部が生成した作業操作ログ同士の一致度を全ての組み合わせについて算出する一致度算出部の一例である。 In other words, the coincidence calculation unit 114 calculates the degree of coincidence between the work operation logs for each task at each base B stored in the classification result storage unit 132 for all combinations. Then, the coincidence calculation unit 114 transmits the calculated degree of coincidence for each combination to the combination extraction unit 115. The coincidence calculation unit 114 is an example of a coincidence calculation unit that calculates the degree of coincidence between the work operation logs generated by the classification unit for all combinations.
　組み合わせ抽出部１１５は、先ず、一致度算出部１１４から伝達される作業操作ログ同士の組み合わせの一致度の内、その一致度が一定値以上の組み合わせを抽出する。その後、組み合わせ抽出部１１５は、拡張ＵＩ記憶部１３３に記憶されている拡張ＵＩと作業情報の組に基づいて、それら抽出した組み合わせの中から、一方の作業操作ログの作業に拡張ＵＩが導入され且つ他方の作業操作ログの作業に拡張ＵＩが未導入である組み合わせを抽出する。そして、組み合わせ抽出部１１５は、その抽出した組み合わせにおける他方の作業操作ログの作業を拡張ＵＩが未導入の作業として、一方の作業の拡張ＵＩと紐付けて、提案記憶部１３４に記録する。この場合、提案記憶部１３４には、拡張ＵＩそのものを記録するのではなく、拡張ＵＩ記憶部１３３に記憶された拡張ＵＩを特定するための拡張ＵＩ情報を記録するようにしても良い。組み合わせ抽出部１１５は、一致度算出部が算出した一致度が一定値以上の組み合わせを抽出し、更に、それら抽出した組み合わせの中から、一方に拡張ＵＩが導入され且つ他方に拡張ＵＩが未導入である組み合わせを抽出する組み合わせ抽出部の一例である。 The combination extraction unit 115 first extracts combinations whose degree of coincidence between combinations of work operation logs transmitted from the degree of coincidence calculation unit 114 is equal to or greater than a certain value. Then, based on the pair of extended UI and work information stored in the extended UI storage unit 133, the combination extraction unit 115 extracts combinations in which an extended UI is introduced in the work of one work operation log and an extended UI is not introduced in the work of the other work operation log from among the extracted combinations. Then, the combination extraction unit 115 links the work of the other work operation log in the extracted combination to the extended UI of one work as a work in which an extended UI is not introduced, and records it in the proposal storage unit 134. In this case, the proposal storage unit 134 may record extended UI information for identifying the extended UI stored in the extended UI storage unit 133, rather than recording the extended UI itself. The combination extraction unit 115 is an example of a combination extraction unit that extracts combinations whose degree of matching calculated by the degree of matching calculation unit is equal to or greater than a certain value, and further extracts, from among the extracted combinations, combinations in which an extended UI is introduced in one and an extended UI is not introduced in the other.
　拡張ＵＩ提案部１１６は、操作ログ収集部１１１から作業を開始した拠点Ｂのコンピュータ２に対して拡張ＵＩの導入提案を送信するよう指示されたとき、提案記憶部１３４に記憶された拡張ＵＩが未導入の作業と拡張ＵＩに基づいて、当該作業を実行する拠点Ｂのコンピュータ２へ、当該作業に対して拡張ＵＩの導入を提案する導入提案を、ネットワークＮＷを介して送信する。また、拡張ＵＩ提案部１１６は、その導入提案を送信した拠点Ｂに対応する操作情報レコード１１１Ｒにおける送信済みフラグをセット、即ち「１」を記録する。その後、拡張ＵＩ提案部１１６は、この導入提案を受けた拠点Ｂのコンピュータ２からネットワークＮＷを介して送信されてくる、当該導入提案を受け入れる提案受諾を通信インタフェース１４により受信したならば、拡張ＵＩ記憶部１３３に記憶されているその拡張ＵＩを、通信インタフェース１４によりネットワークＮＷを介して当該拠点Ｂのコンピュータ２へ送信する。 When the extended UI proposal unit 116 is instructed by the operation log collection unit 111 to send an introduction proposal for an extended UI to the computer 2 at site B that has started work, the extended UI proposal unit 116 sends an introduction proposal proposing the introduction of an extended UI for the work to the computer 2 at site B that is performing the work, via the network NW, based on the work for which the extended UI has not been introduced and the extended UI stored in the proposal storage unit 134. The extended UI proposal unit 116 also sets the transmitted flag in the operation information record 111R corresponding to the site B that sent the introduction proposal, i.e. records "1". After that, when the extended UI proposal unit 116 receives a proposal acceptance that accepts the introduction proposal, which is sent via the network NW from the computer 2 at site B that received the introduction proposal, via the communication interface 14, the extended UI proposal unit 116 sends the extended UI stored in the extended UI storage unit 133 to the computer 2 at site B via the communication interface 14 and the network NW.
　拡張ＵＩ提案部１１６は、組み合わせ抽出部が抽出した組み合わせについて、他方の作業操作ログの作業を実行する拠点Ｂのコンピュータ２へ、一方の作業操作ログの作業に対して導入されている拡張ＵＩの導入を提案する導入提案を、ネットワークＮＷを介して送信する拡張ＵＩ提案部の一例である。また、拡張ＵＩ提案部１１６は、拡張ＵＩの導入提案を受信した拠点Ｂのコンピュータ２からネットワークＮＷを介して提案受諾を受信したとき、当該コンピュータ２へネットワークＮＷを介して、導入提案を行った拡張ＵＩを送信する提案部の一例である。 The extended UI proposal unit 116 is an example of an extended UI proposal unit that transmits, for a combination extracted by the combination extraction unit, an introduction proposal proposing the introduction of an extended UI that has been introduced into a task in one work operation log, via the network NW, to the computer 2 at site B that performs the task in the other work operation log. The extended UI proposal unit 116 is also an example of a proposal unit that transmits the extended UI proposed for introduction to the computer 2 via the network NW when it receives an acceptance of the proposal via the network NW from the computer 2 at site B that received the introduction proposal for the extended UI.
　図５は、第１の実施形態に係る拡張ＵＩ提案システムＳを構成する拠点Ｂに配置されたコンピュータ２のソフトウェア構成の一例を示すブロック図である。 FIG. 5 is a block diagram showing an example of the software configuration of a computer 2 located at a base B that constitutes an extended UI proposal system S according to the first embodiment.
　拠点Ｂのコンピュータ２は、作業実行部２１１、操作情報送信部２１２、拡張ＵＩ出力部２１３及び提案取得部２１４を備える。各機能部は、制御部２１によるプログラムの実行によって実現される。各機能部は、制御部２１又はプロセッサが備えると言うこともできる。各機能部は、制御部２１又はプロセッサと読み替え可能である。各機能部は、また、ＡＳＩＣ、ＤＳＰ、ＦＰＧＡ、ＧＰＵ、等の集積回路を含む、他の多様な形式で実現されても良い。更に、コンピュータ２は、拡張ＵＩ記憶部２３１を備える。拡張ＵＩ記憶部２３１は、データ記憶部２３によって実現される。 The computer 2 at site B comprises an operation execution unit 211, an operation information transmission unit 212, an extended UI output unit 213, and a proposal acquisition unit 214. Each functional unit is realized by the execution of a program by the control unit 21. It can also be said that each functional unit is comprised by the control unit 21 or a processor. Each functional unit can be read as the control unit 21 or a processor. Each functional unit may also be realized in a variety of other forms, including integrated circuits such as ASIC, DSP, FPGA, GPU, etc. Furthermore, the computer 2 comprises an extended UI memory unit 231. The extended UI memory unit 231 is realized by the data memory unit 23.
　作業実行部２１１は、プログラム記憶部２２に記憶されている各種作業のための作業プログラムに従って、各種作業を実行する。このとき、作業実行部２１１は、拡張ＵＩ記憶部２３１に当該作業に対する拡張ＵＩが記憶されていれば、それを使用して作業を実行することができる。作業実行部２１１は、拡張ＵＩ記憶部２３１に当該作業に対する拡張ＵＩが記憶されていない場合には、作業プログラムに従ったＵＩを使用する。この拡張ＵＩを使用した作業又は使用しない作業の実行において、作業実行部２１１は、拡張ＵＩ又は作業プログラムのＵＩに対する入力装置２０１による操作を受け、また、作業内容を出力装置２０２により出力する。作業実行部２１１は、作業の実行中に受けた操作を示す操作情報を操作情報送信部２１２に伝達する。 The work execution unit 211 executes various tasks according to the work programs for the various tasks stored in the program storage unit 22. At this time, if an extended UI for the task is stored in the extended UI storage unit 231, the work execution unit 211 can execute the task using it. If an extended UI for the task is not stored in the extended UI storage unit 231, the work execution unit 211 uses a UI according to the task program. When executing a task using or not using this extended UI, the work execution unit 211 receives operations on the extended UI or the UI of the task program by the input device 201, and outputs the work content by the output device 202. The work execution unit 211 transmits operation information indicating the operation received during the execution of the task to the operation information transmission unit 212.
　操作情報送信部２１２は、作業実行部２１１から伝達された操作情報を、通信インタフェース２４によりネットワークＮＷを介して、本部Ｈのサーバ１へ送信する。 The operation information transmission unit 212 transmits the operation information transmitted from the work execution unit 211 to the server 1 in the headquarters H via the network NW via the communication interface 24.
　拡張ＵＩ出力部２１３は、通信インタフェース２４によりネットワークＮＷを介して本部Ｈのサーバ１から拡張ＵＩ要求を受信したとき、拡張ＵＩ記憶部２３１に記憶している拡張ＵＩを読み出す。そして、拡張ＵＩ出力部２１３は、その読み出した拡張ＵＩと当該拡張ＵＩを使用する作業を特定する作業情報を、通信インタフェース２４によりネットワークＮＷを介して本部Ｈのサーバ１へ送信する。 When the extended UI output unit 213 receives an extended UI request from server 1 of headquarters H via network NW through communication interface 24, it reads out the extended UI stored in extended UI memory unit 231. Then, the extended UI output unit 213 transmits the read extended UI and task information specifying the task that uses the extended UI to server 1 of headquarters H via network NW through communication interface 24.
　提案取得部２１４は、通信インタフェース２４によりネットワークＮＷを介して本部Ｈのサーバ１から、当該拠点Ｂで実行する作業について、その実行に適した拡張ＵＩの導入を提案する導入提案を受信したとき、その導入提案を出力装置２０２により出力する。そして、提案取得部２１４は、入力装置２０１により当該導入提案を受諾する操作を受けると、通信インタフェース２４によりネットワークＮＷを介して本部Ｈのサーバ１に提案受諾を送信する。この提案受諾を受信した本部Ｈのサーバ１からネットワークＮＷを介して拡張ＵＩが送信されてくると、提案取得部２１４は、通信インタフェース２４によりそれを受信して、拡張ＵＩ記憶部２３１に登録する。 When the proposal acquisition unit 214 receives an introduction proposal proposing the introduction of an extended UI suitable for the execution of work to be performed at the base B from the server 1 of the headquarters H via the network NW through the communication interface 24, the proposal acquisition unit 214 outputs the introduction proposal through the output device 202. Then, when the proposal acquisition unit 214 receives an operation to accept the introduction proposal through the input device 201, it transmits the proposal acceptance to the server 1 of the headquarters H via the network NW through the communication interface 24. When the extended UI is transmitted via the network NW from the server 1 of the headquarters H that has received the proposal acceptance, the proposal acquisition unit 214 receives it through the communication interface 24 and registers it in the extended UI storage unit 231.
　（動作例）
　図６は、第１の実施形態に係る拡張ＵＩ提案装置としてのサーバ１の処理手順と処理内容を示すフローチャートである。本第１の実施形態においては、サーバ１は、各拠点Ｂでの操作の都度、操作ログを収集し、例えば１日の終わり等の前記拠点Ｂでの作業終了時に導入提案を作成し、翌日の各拠点Ｂの作業開始時に導入提案を提示するよう動作する。 (Example of operation)
6 is a flowchart showing the processing procedure and processing contents of the server 1 as the extended UI proposing device according to the first embodiment. In this first embodiment, the server 1 operates to collect an operation log for each operation at each base B, create an introduction proposal when work at the base B ends, such as at the end of a day, and present the introduction proposal when work at each base B starts the next day.
　サーバ１の制御部１１は、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、当該コンピュータ２に対する操作の操作ログを収集する操作ログ収集・拡張ＵＩ提案処理を実行する（ステップＳ１１）。この操作ログ収集・拡張ＵＩ提案処理の典型例については後述する。 The control unit 11 of the server 1 executes an operation log collection and extended UI proposal process that collects operation logs of operations on the computers 2 from the computers 2 at multiple locations B via the network NW (step S11). A typical example of this operation log collection and extended UI proposal process will be described later.
　次に、サーバ１の制御部１１は、収集した操作ログを分割及び分類して、作業単位の操作ログである作業操作ログを生成する操作ログ分類処理を実行する（ステップＳ１２）。この操作ログ分類処理の典型例については後述する。 Next, the control unit 11 of the server 1 executes an operation log classification process that divides and classifies the collected operation logs to generate a work operation log, which is an operation log for each task (step S12). A typical example of this operation log classification process will be described later.
　次に、サーバ１の制御部１１は、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、各拠点Ｂに導入されている拡張ＵＩを収集するＰＡ拡張ＵＩ収集処理を実行する（ステップＳ１３）。この拡張ＵＩ収集処理の典型例については後述する。 Next, the control unit 11 of the server 1 executes a PA extended UI collection process to collect extended UIs installed at each of the multiple bases B from the computers 2 at the bases B via the network NW (step S13). A typical example of this extended UI collection process will be described later.
　次に、サーバ１の制御部１１は、生成した作業操作ログに基づいて、他拠点の作業操作ログとの一致度が一定値以上であって、他拠点で拡張ＵＩが導入されている作業操作ログの作業を実行する拠点Ｂのコンピュータ２へ、ネットワークＮＷを介して送信する、拡張ＵＩの導入提案を決定する提案拡張ＵＩ決定処理を実行する（ステップＳ１４）。この提案拡張ＵＩ決定処理の典型例については後述する。 Next, the control unit 11 of the server 1 executes a proposed extended UI determination process to determine a proposal for introducing an extended UI to be sent via the network NW to the computer 2 of the site B, which performs the work of the work operation log in which the degree of coincidence with the work operation log of the other site is equal to or greater than a certain value and in which the extended UI has been introduced at the other site (step S14). A typical example of this proposed extended UI determination process will be described later.
　そして、サーバ１の制御部１１は、上記ステップＳ１１の操作ログ収集・拡張ＵＩ提案処理に移行し、この操作ログ収集・拡張ＵＩ提案処理において、決定した拡張ＵＩの導入提案をネットワークＮＷを介して対応する拠点Ｂのコンピュータ２に送信する。 Then, the control unit 11 of the server 1 proceeds to the operation log collection/extension UI proposal process of step S11, and in this operation log collection/extension UI proposal process, transmits the proposal for introducing the determined extension UI to the corresponding computer 2 at site B via the network NW.
　図７は、サーバ１の操作ログ収集・拡張ＵＩ提案処理の処理手順と処理内容を示すフローチャートである。図７は、ステップＳ１１の処理の典型例を示す。ここでは、サーバ１の制御部１１は、操作ログ収集部１１１及び拡張ＵＩ提案部１１６として動作する。先ず、操作ログ収集部１１１に係わる処理から説明していく。 FIG. 7 is a flowchart showing the procedure and content of the operation log collection and extended UI proposal process of the server 1. FIG. 7 shows a typical example of the process of step S11. Here, the control unit 11 of the server 1 operates as an operation log collection unit 111 and an extended UI proposal unit 116. First, the process related to the operation log collection unit 111 will be explained.
　制御部１１は、通信インタフェース１４により、何れかの拠点Ｂのコンピュータ２からの操作情報を、ネットワークＮＷを介して受信したか否か判断する（ステップＳ１１１）。前述したように、各拠点Ｂのコンピュータ２においては、操作情報送信部２１２により、電源が導入された際の電源導入の操作情報をはじめとして入力装置２０１から受けた操作を示す操作情報を、通信インタフェース２４によりネットワークＮＷを介して、本部Ｈのサーバ１へ送信するようになっている。 The control unit 11 determines whether operation information has been received from the computer 2 at any of the bases B via the network NW through the communication interface 14 (step S111). As described above, in the computer 2 at each base B, the operation information transmitting unit 212 transmits operation information indicating operations received from the input device 201, including operation information for power-on when power is turned on, to the server 1 at the headquarters H via the network NW through the communication interface 24.
　ここで、操作情報を受信していないと判断した場合、制御部１１は、全拠点Ｂのコンピュータ２での作業が終了しているか否か判断する（ステップＳ１１２）。前述したように、拠点Ｂのコンピュータ２での作業の終了とは、拠点Ｂのコンピュータ２から電源を落とす操作が行われたことを示す操作情報を受信したときと、拠点Ｂのコンピュータ２から規定時間の間、操作情報が受信されないときと、を含むことができる。制御部１１は、全拠点Ｂのコンピュータ２での作業が未だ終了していないと判断した場合、上記ステップＳ１１１の処理へ移行する。 If it is determined that no operation information has been received, the control unit 11 determines whether or not work has been completed on all of the computers 2 at site B (step S112). As described above, the end of work on the computers 2 at site B can include a time when operation information indicating that a power-off operation has been performed is received from the computers 2 at site B, and a time when no operation information is received from the computers 2 at site B for a specified period of time. If the control unit 11 determines that work has not yet been completed on all of the computers 2 at site B, it proceeds to the processing of step S111 above.
　上記ステップＳ１１１において、何れかの拠点Ｂのコンピュータ２からの操作情報を受信したと判断した場合、制御部１１は、受信した操作情報を、その操作情報を送信した送信元の拠点Ｂの操作情報レコード１１１Ｒに一時保存する（ステップＳ１１３）。具体的には、制御部１１は、受信した操作情報とその受信時刻とを操作情報レコード１１１Ｒに上書きする。従って、ここでは、操作情報レコード１１１Ｒの送信済みフラグは、その値が維持される。 If it is determined in step S111 above that operation information has been received from the computer 2 of one of the locations B, the control unit 11 temporarily stores the received operation information in the operation information record 111R of the location B that sent the operation information (step S113). Specifically, the control unit 11 overwrites the received operation information and its reception time in the operation information record 111R. Therefore, here, the transmitted flag of the operation information record 111R maintains its value.
　その後、制御部１１は、その対応する拠点Ｂの操作情報レコード１１１Ｒの送信済みフラグを確認して、操作情報を送信した送信元拠点へ、拡張ＵＩの導入提案を送信済みであるか否か判断する（ステップＳ１１４）。 Then, the control unit 11 checks the transmission flag of the operation information record 111R of the corresponding base B and determines whether or not a proposal to introduce an extended UI has been sent to the base that sent the operation information (step S114).
　ここで、既に送信元拠点へ拡張ＵＩの導入提案を送信済みであると判断した場合、制御部１１は、受信した操作情報が導入提案を受諾する操作が行われたことを示すものであるか否か判断する（ステップＳ１１５）。 If it is determined that the proposal to introduce the extended UI has already been sent to the source location, the control unit 11 determines whether the received operation information indicates that an operation to accept the proposal to introduce the extended UI has been performed (step S115).
　受信した操作情報が導入提案を受諾する操作ではないと判断した場合、制御部１１は、操作ログ記憶部１３１に記憶されている拠点毎の操作ログの内、当該拠点Ｂのコンピュータ２の操作ログに、操作情報レコード１１１Ｒに一時保存されている操作情報及び受信時刻を追加記憶させる（ステップＳ１１６）。その後、制御部１１は、上記ステップＳ１１２の処理へ移行する。 If the control unit 11 determines that the received operation information is not an operation for accepting the introduction proposal, the control unit 11 additionally stores the operation information temporarily stored in the operation information record 111R and the reception time in the operation log of the computer 2 of the relevant site B among the operation logs for each site stored in the operation log storage unit 131 (step S116). After that, the control unit 11 proceeds to the process of step S112.
　そして、上記ステップＳ１１２において、全拠点Ｂのコンピュータ２での作業が終了していると判断した場合、制御部１１は、全拠点Ｂについての操作情報レコード１１１Ｒに一時保存されている操作情報及び送信済みフラグをクリアする（ステップＳ１１７）。即ち、制御部１１は、該当する操作情報レコード１１１Ｒの送信済みフラグを「０」にリセットし、操作情報及び受信時刻の値を削除する。 If it is determined in step S112 that the work has been completed on the computers 2 of all bases B, the control unit 11 clears the operation information and the transmission flags temporarily stored in the operation information records 111R for all bases B (step S117). That is, the control unit 11 resets the transmission flags of the corresponding operation information records 111R to "0" and deletes the values of the operation information and the reception time.
　その後、制御部１１は、上記ステップＳ１２の操作ログ分類処理へ移行する。この操作ログ分類処理への移行は、操作ログ収集部１１１が全拠点Ｂのコンピュータ２での作業が終了したことをログ分類部１１２に伝達することの一例である。 Then, the control unit 11 transitions to the operation log classification process of step S12. This transition to the operation log classification process is an example of the operation log collection unit 111 notifying the log classification unit 112 that work on the computers 2 at all bases B has been completed.
　図８は、第１の実施形態におけるサーバ１の操作ログ分類処理の処理手順と処理内容を示すフローチャートである。図８は、ステップＳ１２の処理の典型例を示す。ここでは、サーバ１の制御部１１は、ログ分類部１１２として動作する。 FIG. 8 is a flowchart showing the procedure and content of the operation log classification process of the server 1 in the first embodiment. FIG. 8 shows a typical example of the process of step S12. Here, the control unit 11 of the server 1 operates as the log classification unit 112.
　制御部１１は、操作ログ記憶部１３１を参照して、未分類の操作ログが有るか否か判断する（ステップＳ１２１）。 The control unit 11 refers to the operation log storage unit 131 and determines whether there are any unclassified operation logs (step S121).
　未分類の操作ログが有ると判断した場合、制御部１１は、操作ログ記憶部１３１から未分類の操作ログを一つ読み出す（ステップＳ１２２）。 If it is determined that there is an unclassified operation log, the control unit 11 reads one unclassified operation log from the operation log storage unit 131 (step S122).
　次に、制御部１１は、この読み出した操作ログを、作業の単位に分割・分類して、作業単位の操作ログである作業操作ログを生成する（ステップＳ１２３）。 The control unit 11 then divides and classifies the read operation log into task units to generate a task operation log, which is an operation log for each task unit (step S123).
　そして、制御部１１は、生成した作業操作ログを、分類結果記憶部１３２に保存する（ステップＳ１２４）。その後、制御部１１は、上記ステップＳ１２１の処理に移行する。 Then, the control unit 11 stores the generated work operation log in the classification result storage unit 132 (step S124). After that, the control unit 11 proceeds to the process of step S121.
　そして、上記ステップＳ１２１において、未分類の操作ログが無い、つまり操作ログ記憶部１３１に記憶されている各拠点Ｂの操作ログを全て分類したと判断すると、制御部１１は、上記ステップＳ１３の拡張ＵＩ収集処理へ移行する。 If it is determined in step S121 that there are no unclassified operation logs, that is, that all operation logs for each base B stored in the operation log storage unit 131 have been classified, the control unit 11 proceeds to the extended UI collection process in step S13.
　図９は、第１の実施形態におけるサーバ１の拡張ＵＩ収集処理の処理手順と処理内容を示すフローチャートである。図９は、ステップＳ１３の処理の典型例を示す。ここでは、サーバ１の制御部１１は、拡張ＵＩ収集部１１３として動作する。 FIG. 9 is a flowchart showing the processing procedure and processing contents of the extended UI collection process of the server 1 in the first embodiment. FIG. 9 shows a typical example of the processing of step S13. Here, the control unit 11 of the server 1 operates as the extended UI collection unit 113.
　先ず、制御部１１は、拡張ＵＩ記憶部１３３に記憶されている収集済み拡張ＵＩ、つまり前回の処理動作時に記録した、拡張ＵＩと作業情報の組及び拠点情報をクリアする（ステップＳ１３１）。 First, the control unit 11 clears the collected extended UI stored in the extended UI storage unit 133, that is, the set of extended UI and work information and base information recorded during the previous processing operation (step S131).
　その後、制御部１１は、拡張ＵＩ記憶部１３３を参照して、拡張ＵＩを未収集の拠点Ｂが有るか否か判断する（ステップＳ１３２）。 Then, the control unit 11 refers to the extended UI storage unit 133 to determine whether there is a location B for which extended UI has not yet been collected (step S132).
　拡張ＵＩ未収集の拠点Ｂが有ると判断した場合、制御部１１は、未分類の拠点Ｂの内の一つに対して、通信インタフェース１４によりネットワークＮＷを介して、当該拠点Ｂのコンピュータ２に導入されている拡張ＵＩの送信を依頼する拡張ＵＩ要求を送信する（ステップＳ１３３）。 If it is determined that there is a location B for which extended UIs have not yet been collected, the control unit 11 sends an extended UI request to one of the unclassified locations B via the communication interface 14 over the network NW, requesting the transmission of the extended UI installed on the computer 2 of that location B (step S133).
　そして、制御部１１は、この拡張ＵＩ要求に応答して当該拠点Ｂのコンピュータ２からネットワークＮＷを介して返信されてくる拡張ＵＩを通信インタフェース１４により受信したか否か判断する（ステップＳ１３４）。拡張ＵＩを受信していないと判断した場合、制御部１１は、再度、このステップＳ１３４の処理を繰り返す。こうして、制御部１１は、拡張ＵＩを受信するのを待つ。 Then, the control unit 11 determines whether or not the extended UI, which is returned from the computer 2 at the site B via the network NW in response to the extended UI request, has been received by the communication interface 14 (step S134). If it is determined that the extended UI has not been received, the control unit 11 repeats the process of step S134 again. In this way, the control unit 11 waits to receive the extended UI.
　拠点Ｂのコンピュータ２では、拡張ＵＩ出力部２１３がネットワークＮＷを介して送られてきた拡張ＵＩ要求を受信すると、拡張ＵＩ出力部２１３は、拡張ＵＩ記憶部２３１に記憶されている、導入済みの拡張ＵＩを読み出して、それを当該拡張ＵＩを使用する作業を特定する作業情報と共に、ネットワークＮＷを介してサーバ１へ送信する。なお、導入済みの拡張ＵＩが無い場合には、拡張ＵＩ出力部２１３は、拡張ＵＩ無しを返信することができる。 In the computer 2 at site B, when the extended UI output unit 213 receives an extended UI request sent via the network NW, the extended UI output unit 213 reads out the extended UI that has been installed and that is stored in the extended UI storage unit 231, and transmits it to the server 1 via the network NW together with task information that specifies the task that uses the extended UI. Note that if there is no extended UI that has been installed, the extended UI output unit 213 can return that there is no extended UI.
　こうして拠点Ｂのコンピュータ２から送信されてくる拡張ＵＩを受信したと判断した場合、制御部１１は、その受信した拡張ＵＩと作業情報の組を、その送信元を示す拠点情報と紐付けて、拡張ＵＩ記憶部１３３に記録する（ステップＳ１３５）。拠点情報は、前述したように、拠点Ｂのそれぞれに一意に割り当てられた拠点ＩＤであることができる。なお、拡張ＵＩ無しを受信した場合には、制御部１１は、拡張ＵＩ記憶部１３３に、送信元の拠点情報と拡張ＵＩ無し情報との組を記録することができる。その後、制御部１１は、上記ステップＳ１３２の処理に移行する。 When it is determined that an extended UI transmitted from the computer 2 at base B has been received, the control unit 11 links the received set of extended UI and work information with base information indicating the transmission source, and records the set in the extended UI storage unit 133 (step S135). As described above, the base information can be a base ID uniquely assigned to each base B. Note that, when no extended UI is received, the control unit 11 can record a set of the transmission source base information and no extended UI information in the extended UI storage unit 133. The control unit 11 then proceeds to the processing of step S132 above.
　そして、上記ステップＳ１３２において、拡張ＵＩ未収集の拠点Ｂが無いと判断すると、制御部１１は、上記ステップＳ１４の提案拡張ＵＩ決定処理へ移行する。 If it is determined in step S132 that there is no location B for which extended UIs have not yet been collected, the control unit 11 proceeds to the proposed extended UI determination process in step S14.
　図１０は、第１の実施形態におけるサーバ１の提案拡張ＵＩ決定処理の処理手順と処理内容を示すフローチャートである。図１０は、ステップＳ１４の処理の典型例を示す。ここでは、サーバ１の制御部１１は、一致度算出部１１４及び組み合わせ抽出部１１５として動作する。 FIG. 10 is a flowchart showing the procedure and content of the proposed extended UI determination process of the server 1 in the first embodiment. FIG. 10 shows a typical example of the process of step S14. Here, the control unit 11 of the server 1 operates as a coincidence calculation unit 114 and a combination extraction unit 115.
　制御部１１は、分類結果記憶部１３２を参照して、未比較の比較元作業操作ログが有るか否か判断する（ステップＳ１４１）。未比較の比較元作業操作ログとは、他の作業操作ログとの一致度を未だ比較していない作業操作ログのことである。 The control unit 11 refers to the classification result storage unit 132 and determines whether there is a comparison source work operation log that has not yet been compared (step S141). An uncompared comparison source work operation log is a work operation log that has not yet been compared for the degree of similarity with other work operation logs.
　未比較の比較元作業操作ログが有ると判断した場合、制御部１１は、分類結果記憶部１３２から未比較の比較元作業操作ログを一つ読み出す（ステップＳ１４２）。 If it is determined that there is an uncompared comparison source work operation log, the control unit 11 reads out one uncompared comparison source work operation log from the classification result storage unit 132 (step S142).
　ここで、制御部１１は、分類結果記憶部１３２を参照して、未比較の比較先作業操作ログが有るか否か判断する（ステップＳ１４３）。未比較の比較先作業操作ログとは、比較元作業操作ログとの一致度を未だ比較していない作業操作ログのことである。 Here, the control unit 11 refers to the classification result storage unit 132 and determines whether or not there is a comparison target work operation log that has not yet been compared (step S143). An uncompared comparison target work operation log is a work operation log that has not yet been compared for the degree of similarity with the comparison source work operation log.
　未比較の比較先作業操作ログが有ると判断した場合、制御部１１は、分類結果記憶部１３２から未比較の比較先作業操作ログを一つ読み出す（ステップＳ１４４）。 If it is determined that there is an uncompared comparison target work operation log, the control unit 11 reads out one uncompared comparison target work operation log from the classification result storage unit 132 (step S144).
　そして、制御部１１は、それら読み出した作業ログ同士、つまり比較元作業操作ログと読み出した比較先作業操作ログとを比較する（ステップＳ１４５）。この比較の手法は、特に限定しない。一例としては、コサイン類似度を利用して比較することができる。 Then, the control unit 11 compares the read work logs, i.e., the comparison source work operation log and the read comparison target work operation log (step S145). The method of this comparison is not particularly limited. As an example, the comparison can be made using cosine similarity.
　コサイン類似度を用いて作業操作ログ同士の一致度を算出する場合、以下のような手順で各操作のベクトルを作成し、類似度を算出することができる。
　（１）　制御部１１は、Bag of Word（ＢｏＷ）を用いて両作業操作ログ中の各操作（行）のベクトルを作成する。図１１は、作成された、一つの作業単位の作業操作ログに含まれる各操作のベクトルの一例を示す図である。制御部１１は、このような作成したベクトルを、自身が備えるＲＡＭに記憶しておくことができる。
　（２）　制御部１１は、コサイン類似度を計算する。比較元作業操作ログｔnのベクトルと比較先作業操作ログｔmのベクトルのコサイン類似度は以下の式で表される。 When calculating the degree of agreement between work operation logs using cosine similarity, a vector for each operation can be created and the degree of similarity can be calculated using the following procedure.
(1) The control unit 11 creates vectors of each operation (row) in both work operation logs using Bag of Word (BoW). Fig. 11 is a diagram showing an example of the created vectors of each operation included in the work operation log of one work unit. The control unit 11 can store such created vectors in its own RAM.
(2) The control unit 11 calculates the cosine similarity. The cosine similarity between the vector of the comparison source work operation log t n and the vector of the comparison target work operation log t m is expressed by the following formula.
Figure JPOXMLDOC01-appb-M000001
Figure JPOXMLDOC01-appb-M000001
　制御部１１は、作業操作ログ同士の一致度、例えばコサイン類似度、が予め定めた一定値以上であるか否か判断する（ステップＳ１４６）。ここで、一致度が一定値以上でないと判断した場合、制御部１１は、上記ステップＳ１４３の処理に移行する。こうして、上記ステップＳ１４２で読み出した比較元作業操作ログを、ステップＳ１４４で読み出した比較先作業操作ログと比較していく。そして、比較元作業操作ログに対して全ての比較先作業操作ログの比較が行われたならば、制御部１１は、上記ステップＳ１４３において未比較の比較先作業操作ログが無いと判断し、上記ステップＳ１４１の処理に移行する。これにより、制御部１１は、分類結果記憶部１３２に記憶されている次の未比較の比較元作業操作ログに対して、他の未比較の比較先作業操作ログとの比較処理へと進むことができる。 The control unit 11 judges whether the degree of agreement between the work operation logs, for example, the cosine similarity, is equal to or greater than a predetermined value (step S146). If it is judged that the degree of agreement is not equal to or greater than the predetermined value, the control unit 11 proceeds to the process of step S143. In this way, the comparison source work operation log read in step S142 is compared with the comparison target work operation log read in step S144. Then, when all comparison target work operation logs have been compared with the comparison source work operation log, the control unit 11 judges in step S143 that there is no uncompared comparison target work operation log, and proceeds to the process of step S141. As a result, the control unit 11 can proceed to the comparison process of the next uncompared comparison source work operation log stored in the classification result storage unit 132 with other uncompared comparison target work operation logs.
　上記ステップＳ１４６において、作業操作ログ同士の一致度が一定値以上であると判断した場合、制御部１１は、片方の作業操作ログの拠点Ｂにおける作業に拡張ＵＩが導入済みであるか否か判断する（ステップＳ１４７）。前述したように、拡張ＵＩ記憶部１３３は、拡張ＵＩと作業情報の組に拠点情報を紐付けて記憶している。従って、制御部１１は、分類結果記憶部１３２を参照して、それぞれの作業操作ログの作業がどの拠点Ｂのものであるのか確認し、拡張ＵＩ記憶部１３３より、当該２つの作業の何れか一方に拡張ＵＩが導入済みであるかどうかを判断することができる。ここで、両方の作業に拡張ＵＩが導入済みであると判断した場合、或いは、何れの作業にも拡張ＵＩが導入されていないと判断した場合、制御部１１は、上記ステップＳ１４３の処理に移行する。 If it is determined in step S146 that the degree of agreement between the work operation logs is equal to or greater than a certain value, the control unit 11 determines whether an extended UI has been introduced to the work at base B in one of the work operation logs (step S147). As described above, the extended UI storage unit 133 stores the base information in association with a pair of an extended UI and work information. Therefore, the control unit 11 can refer to the classification result storage unit 132 to confirm which base B the work in each work operation log belongs to, and determine from the extended UI storage unit 133 whether an extended UI has been introduced to either of the two works. Here, if it is determined that an extended UI has been introduced to both works, or if it is determined that an extended UI has not been introduced to either work, the control unit 11 proceeds to the processing of step S143.
　これに対して、片方の作業にのみ拡張ＵＩが導入済みであると判断した場合、制御部１１は、拡張ＵＩが導入されていない方の作業を実行する拠点Ｂに対する拡張ＵＩの提案を提案記憶部１３４に記録する（ステップＳ１４８）。具体的には、制御部１１は、拡張ＵＩが未導入と判断した他方の作業の拠点Ｂに提案する拡張ＵＩと当該作業の組を提案記憶部１３４に記録する。このようにして、制御部１１は、一致度が一定値以上で、且つ、一方に拡張ＵＩが導入され、他方に拡張ＵＩが未導入である組み合わせを抽出することができる。その後、制御部１１は、上記ステップＳ１４３の処理に移行する。 In contrast, if it is determined that an extended UI has been introduced for only one of the tasks, the control unit 11 records in the proposal storage unit 134 a proposal for an extended UI for base B, which will perform the other task for which an extended UI has not been introduced (step S148). Specifically, the control unit 11 records in the proposal storage unit 134 a pair of the extended UI proposed to base B for the other task for which it has been determined that an extended UI has not been introduced, and the task. In this way, the control unit 11 can extract combinations where the degree of match is equal to or greater than a certain value, and where an extended UI has been introduced for one task and an extended UI has not been introduced for the other task. The control unit 11 then proceeds to the processing of step S143 described above.
　以上のようにして、制御部１１は、分類結果記憶部１３２に記憶された各分類された作業の作業操作ログ同士の一致度により、拡張ＵＩの導入を提案できる作業を判別していくことができる。そして、上記ステップＳ１４１において、未比較の比較元作業操作ログが無いと判断すると、制御部１１は、上記ステップＳ１１の操作ログ収集・拡張ＵＩ提案処理へ移行する。 In this way, the control unit 11 can determine tasks for which it can propose the introduction of an extended UI based on the degree of agreement between the task operation logs of each classified task stored in the classification result storage unit 132. Then, in the above step S141, if it is determined that there are no uncompared comparison source task operation logs, the control unit 11 proceeds to the above step S11 of operation log collection and extended UI proposal processing.
　図７の説明に戻る。ここでは、拡張ＵＩ提案部１１６に係わる処理の説明となる。提案拡張ＵＩ決定処理からこの操作ログ収集・拡張ＵＩ提案処理へ移行してきたときとは、一旦、全拠点Ｂのコンピュータ２での作業が終了した後であり、各拠点Ｂについての操作情報レコード１１１Ｒの送信済みフラグは、「０」にリセットされている。そのため、上記ステップＳ１１１で受信したと判断される操作情報は、何れかの拠点Ｂのコンピュータ２にける電源導入の操作を示す操作情報の場合が有る。この場合、その送信元拠点Ｂの操作情報レコード１１１Ｒの送信済みフラグが「０」にリセットされていることで、制御部１１は、上記ステップＳ１１４において、当該送信元拠点Ｂへ、拡張ＵＩの導入提案を送信済みではないと判断することとなる。 Returning to the explanation of FIG. 7, the process related to the extended UI proposal unit 116 will now be described. The transition from the proposed extended UI determination process to this operation log collection/extended UI proposal process occurs once work has been completed on the computers 2 of all bases B, and the transmitted flag in the operation information record 111R for each base B has been reset to "0". Therefore, the operation information determined to have been received in step S111 above may be operation information indicating a power-on operation on the computer 2 of one of the bases B. In this case, because the transmitted flag in the operation information record 111R of the sending base B has been reset to "0", the control unit 11 determines in step S114 above that the proposal to introduce an extended UI has not been sent to the sending base B.
　このように送信元拠点Ｂへ拡張ＵＩの導入提案を送信済みでないと判断した場合、制御部１１は、その送信元拠点Ｂに対する提案が有るか否かを判断する（ステップＳ１１８）。具体的には、制御部１１は、提案記憶部１３４に、その送信元拠点Ｂに対する提案として、作業と拡張ＵＩの組が記憶されているか否か判断する。 If it is determined that a proposal to introduce an extended UI has not been sent to the source location B, the control unit 11 determines whether or not there is a proposal for the source location B (step S118). Specifically, the control unit 11 determines whether or not a pair of an operation and an extended UI is stored in the proposal storage unit 134 as a proposal for the source location B.
　送信元拠点Ｂに対する提案が有ると判断した場合、制御部１１は、その送信元拠点Ｂに、拡張ＵＩ導入提案を、通信インタフェース１４によりネットワークＮＷを介して送信する（ステップＳ１１９）。即ち、制御部１１は、提案記憶部１３４にその送信元拠点Ｂに対する提案として記憶されている作業と拡張ＵＩの組に基づいて、当該作業に適した拡張ＵＩを導入することを提案する導入提案を作成し、それを送信元拠点Ｂへ送信する。 If it is determined that there is a proposal for the source location B, the control unit 11 transmits an extended UI introduction proposal to the source location B via the network NW using the communication interface 14 (step S119). That is, based on the pair of task and extended UI stored in the proposal storage unit 134 as a proposal for the source location B, the control unit 11 creates an introduction proposal proposing the introduction of an extended UI suitable for the task, and transmits it to the source location B.
　そして、制御部１１は、その導入提案を送信した拠点Ｂに対応する操作情報レコード１１１Ｒの送信済みフラグをセット、即ち「１」を記録する（ステップＳ１１１０）。その後、制御部１１は、上記ステップＳ１１６の処理に移行して、操作ログ記憶部１３１における当該拠点Ｂのコンピュータ２の操作ログに、電源導入の操作を示す操作情報及び受信時刻を追加記憶させることとなる。 Then, the control unit 11 sets the transmitted flag of the operation information record 111R corresponding to the base B that transmitted the introduction proposal, i.e., records "1" (step S1110). After that, the control unit 11 proceeds to the process of step S116, and additionally stores the operation information indicating the power introduction operation and the reception time in the operation log of the computer 2 of the base B in the operation log storage unit 131.
　なお、上記ステップＳ１１８において、送信元拠点Ｂに対する提案が無いと判断した場合、制御部１１は、上記ステップＳ１１１０の処理に移行して、導入案を送信してはいないが、拠点Ｂに対応する操作情報レコード１１１Ｒの送信済みフラグをセット、即ち「１」を記録する。 If it is determined in step S118 that there is no proposal for the source location B, the control unit 11 proceeds to the process of step S1110, where the control unit 11 sets the transmitted flag of the operation information record 111R corresponding to location B, i.e., records "1", although no introduction proposal has been transmitted.
　拠点Ｂのコンピュータ２では、提案取得部２１４がネットワークＮＷを介して送られてきた導入提案を受信すると、提案取得部２１４は、出力装置２０２により、提案された作業とその作業に導入可能な拡張ＵＩとを提示する。この提示に対して、入力装置２０１により、その提案を受諾する操作が行われると、操作情報送信部２１２により、導入提案を受諾する操作の操作情報が、ネットワークＮＷを介してサーバ１に送信される。 In the computer 2 at site B, when the proposal acquisition unit 214 receives the introduction proposal sent via the network NW, the proposal acquisition unit 214 presents the proposed work and an extended UI that can be introduced into that work via the output device 202. When an operation to accept the proposal is performed via the input device 201 in response to this presentation, the operation information transmission unit 212 transmits operation information of the operation to accept the introduction proposal to the server 1 via the network NW.
　制御部１１は、上記ステップＳ１１５において、受信した操作情報が導入提案を受諾する操作である判断した場合、その導入を提案した拡張ＵＩを拡張ＵＩ記憶部１３３から読み出して、通信インタフェース１４によりネットワークＮＷを介して当該拠点Ｂのコンピュータ２へ送信する（ステップＳ１１１１）。その後、制御部１１は、上記ステップＳ１１６の処理に移行して、操作ログ記憶部１３１における当該拠点Ｂのコンピュータ２の操作ログに、提案受諾の操作を示す操作情報及び受信時刻を追加記憶させることとなる。 If the control unit 11 determines in step S115 that the received operation information is an operation to accept the introduction proposal, it reads out the extended UI proposed for introduction from the extended UI storage unit 133 and transmits it to the computer 2 at site B via the network NW by the communication interface 14 (step S1111). Thereafter, the control unit 11 proceeds to the process of step S116, and additionally stores the operation information indicating the operation of accepting the proposal and the reception time in the operation log of the computer 2 at site B in the operation log storage unit 131.
　拠点Ｂのコンピュータ２では、提案取得部２１４がネットワークＮＷを介して送られてきた拡張ＵＩを受信すると、提案取得部２１４は、その拡張ＵＩを拡張ＵＩ記憶部２３１に記憶させる。そして、以降の拡張ＵＩを使用可能な作業を実行する際には、その拡張ＵＩを使用して、当該作業を実行していくこととなる。 In the computer 2 at site B, when the proposal acquisition unit 214 receives the extended UI sent via the network NW, the proposal acquisition unit 214 stores the extended UI in the extended UI storage unit 231. Then, when performing subsequent tasks that can use the extended UI, the extended UI is used to perform the task.
　以上のようにして、各拠点Ｂでの作業操作ログ同士の一致度を求めることでマッチングし、一致度の高い組み合わせのうち拡張ＵＩ未導入である拠点Ｂの作業に対し、類似する作業に対して拡張ＵＩを導入済みの他拠点の拡張ＵＩを、未導入拠点Ｂに提案することで水平展開を支援することができる。 In this way, matching is performed by determining the degree of agreement between the work operation logs at each base B, and for work at base B that has not yet introduced an extended UI among combinations with high degrees of agreement, horizontal expansion can be supported by proposing an extended UI from another base that has already introduced an extended UI for similar work to base B that has not yet introduced the UI.
　以下に、具体例を記す。図１２乃至図１５は、提案拡張ＵＩ決定処理における作業ログ同士の比較の一例を示す図である。この例では、支店Ａ，Ｂ，Ｃの３つの拠点Ｂが存在する。ここで、支店Ａについては、操作ログ収集・拡張ＵＩ提案処理及び操作ログ分類処理により、分類結果記憶部１３２に、当該支店Ａでの作業操作ログとして、作業ｗ1の作業操作ログｔ1，作業ｗ2の作業操作ログｔ2，作業ｗ3の作業操作ログｔ3が記憶され、拡張ＵＩ収集処理により、拡張ＵＩ記憶部１３３に、当該支店Ａの作業ｗ3と拡張ＵＩｕ1の組が記憶されている。また、支店Ｂについては、操作ログ収集・拡張ＵＩ提案処理及び操作ログ分類処理により、分類結果記憶部１３２に、当該支店Ｂでの作業操作ログとして、作業ｗ4の作業操作ログｔ4，作業ｗ5の作業操作ログｔ5，作業ｗ6の作業操作ログｔ6が記憶され、拡張ＵＩ収集処理により、拡張ＵＩ記憶部１３３に、当該支店Ｂの作業ｗ4と拡張ＵＩｕ2の組及び当該支店Ｂの作業ｗ5と拡張ＵＩｕ3の組が記憶されている。そして、支店Ｃについては、操作ログ収集・拡張ＵＩ提案処理及び操作ログ分類処理により、分類結果記憶部１３２に、当該支店Ｃでの作業操作ログとして、作業ｗ7の作業操作ログｔ7，作業ｗ8の作業操作ログｔ8，作業ｗ9の作業操作ログｔ9が記憶されている。 A specific example is described below. Figures 12 to 15 are diagrams showing an example of a comparison between work logs in the proposed extended UI determination process. In this example, there are three bases B, namely, branches A, B, and C. Here, for branch A, the work operation log t1 of work w1, the work operation log t2 of work w2, and the work operation log t3 of work w3 are stored as work operation logs at branch A in the classification result storage unit 132 by the operation log collection/extended UI proposal process and the operation log classification process, and a set of the work w3 and extended UI u1 of branch A is stored in the extended UI storage unit 133 by the extended UI collection process. For branch B, the operation log t4 of task w4 , the work operation log t5 of task w5, and the work operation log t6 of task w6 are stored in the classification result storage unit 132 as work operation logs for branch B by the operation log collection/extended UI proposal process and the operation log classification process, and the extended UI collection process stores a pair of task w4 and extended UIu2 for branch B and a pair of task w5 and extended UIu3 for branch B in the extended UI storage unit 133. For branch C, the operation log collection/extended UI proposal process and the operation log classification process store the work operation log t7 of task w7 , the work operation log t8 of task w8 , and the work operation log t9 of task w9 as work operation logs for branch C in the classification result storage unit 132.
　この場合、提案拡張ＵＩ決定処理では、支店Ａ，Ｂ，Ｃで行われている作業ｗ1，ｗ2，…，ｗ9についての９つの作業操作ログｔ1，ｔ2，…，ｔ9同士の一致度を算出して、一致度が高い（一定値以上の）組み合わせを抽出する。 In this case, the proposed extended UI determination process calculates the degree of similarity between nine work operation logs t1 , t2 , ..., t9 for work w1 , w2 , ..., w9 being performed at branches A, B , and C, and extracts combinations with a high degree of similarity (above a certain value).
　そこで、図１２に示すように、先ず、比較元作業操作ログｔ1について比較先作業操作ログｔ2との一致度が判断される。ここで、一致度が低いと判断されると、比較元作業操作ログｔ1について続けて比較先作業操作ログｔ2、ｔ3、…ｔ9と比較されていく。何れも一致度が低いと、次の比較元作業操作ログｔ2について、既に作業操作ログｔ1との比較は済んでいるので、比較先作業操作ログｔ3、ｔ4、…ｔ9との比較が行われていくこととなる。 12, first, the degree of agreement between the comparison source work operation log t1 and the comparison target work operation log t2 is judged. If the degree of agreement is judged to be low, the comparison source work operation log t1 is successively compared with the comparison target work operation logs t2 , t3 , ..., t9 . If the degree of agreement is low, the next comparison source work operation log t2 has already been compared with the work operation log t1 , so comparisons are made with the comparison target work operation logs t3 , t4 , ..., t9 .
　これに対して、一致度が高い作業操作ログ同士の組み合わせが有る、例えば、図１３に示すように、比較元作業操作ログｔ1と比較先作業操作ログｔ4との一致度が高いと判断されたとする。この場合、比較元作業操作ログｔ1の作業ｗ1には拡張ＵＩが導入されておらず、比較先作業操作ログｔ4の作業ｗ4には拡張ＵＩｕ2が導入されているので、上記ステップＳ１４７で、片方の作業に拡張ＵＩが導入済みであると判断される。よって、図１４に示すように、支店Ａに対して作業操作ログｔ1の作業である作業ｗ1に、支店Ｂの作業ｗ4に導入されている拡張ＵＩｕ2を導入することを提案するために、作業ｗ1と拡張ＵＩｕ2の組が、提案記憶部１３４に記憶される。 In contrast, suppose that there is a combination of work operation logs with a high degree of matching, for example, it is determined that the degree of matching between the comparison source work operation log t1 and the comparison target work operation log t4 is high as shown in Fig. 13. In this case, since the extended UI has not been introduced to the work w1 of the comparison source work operation log t1 and the extended UIu2 has been introduced to the work w4 of the comparison target work operation log t4, it is determined in the above step S147 that the extended UI has been introduced to one of the works. Therefore, as shown in Fig. 14, in order to propose to the branch A that the extended UIu2 introduced to the work w4 of the branch B be introduced to the work w1 of the work operation log t1 , the pair of the work w1 and the extended UIu2 is stored in the proposal storage unit 134.
　その後、図１５に示すように、全ての作業操作ログ同士の比較が行われて、この提案拡張ＵＩ決定処理が終了される。図１５の例では、更に、比較元作業操作ログｔ5と比較先作業操作ログｔ7との一致度が高いと判断されたことで、作業ｗ7と拡張ＵＩｕ3の組が、提案記憶部１３４に記憶されている。 After that, all the work operation logs are compared with each other, and the proposed extended UI determination process is terminated, as shown in Fig. 15. In the example of Fig. 15, it is further determined that the degree of agreement between the comparison source work operation log t5 and the comparison target work operation log t7 is high, and therefore the pair of the work w7 and the extended UIu3 is stored in the proposal storage unit 134.
　そして、操作ログ収集・拡張ＵＩ提案処理において、電源導入されたコンピュータ２の拠点Ｂについて、提案する拡張ＵＩが提案記憶部１３４に記憶されていれば、それを提案していくこととなる。 Then, in the operation log collection/extension UI proposal process, if the proposed extension UI is stored in the proposal storage unit 134 for site B of the powered-on computer 2, it will be proposed.
　（効果）
　以上述べたように第１の実施形態では、サーバ１は、それぞれ、操作対象プログラムの作業画面上に配置されたＵＩ部品にオーバレイされる拡張ＵＩ部品を有し、拡張ＵＩ部品への入力情報をＵＩ部品に入力されたものとして、操作対象プログラムに反映させる拡張ＵＩを使用した作業と、拡張ＵＩを使用しない作業と、の少なくとも一方の作業を少なくとも一つ実行する、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、コンピュータ２に対する操作の操作ログを収集し、収集した操作ログを分割及び分類して、作業単位の操作ログである作業操作ログを生成。また、サーバ１は、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、各拠点Ｂの作業に導入されている拡張ＵＩを収集する。そして、サーバ１は、生成した作業操作ログ同士の一致度が一定値以上となり、且つ、一方に拡張ＵＩが導入され、他方に拡張ＵＩが未導入であるとき、他方の作業操作ログの作業を実行する拠点Ｂのコンピュータへ２、ネットワークＮＷを介して、一方に導入されている拡張ＵＩの導入提案を送信する。このように、サーバ１は、収集した各拠点Ｂでの作業の作業操作ログ同士をマッチングすることで、拡張ＵＩ未導入の作業を実行する拠点Ｂのコンピュータ２に対して、拡張ＵＩの導入を提案する。よって、各拠点Ｂでは、他拠点Ｂにおいて類似した作業に対して拡張ＵＩが使用されていることが分かり、他拠点Ｂの拡張ＵＩを利用するか検討することができる。従って、属人性低く、他拠点の拡張ＵＩを利用できるようになるので、拡張ＵＩの作成・運用稼働の削減が可能となる。 (effect)
As described above, in the first embodiment, the server 1 has an extended UI part that is overlaid on a UI part arranged on the work screen of the operation target program, and performs at least one of the following tasks: a task using an extended UI that reflects input information to the extended UI part as input to the UI part and a task not using the extended UI, and collects operation logs for the computer 2 via the network NW from the computers 2 at multiple bases B, and divides and classifies the collected operation logs to generate a work operation log that is an operation log for each task. Also, the server 1 collects the extended UI that is introduced in the work at each base B from the computers 2 at multiple bases B via the network NW. Then, when the degree of agreement between the generated work operation logs is equal to or greater than a certain value, and the extended UI is introduced in one and the extended UI is not introduced in the other, the server 1 transmits a proposal to introduce the extended UI introduced in one to the computer 2 at the base B that performs the work of the other work operation log via the network NW. In this way, the server 1 matches the collected work operation logs of the work at each base B, and proposes the introduction of an extended UI to the computer 2 at base B that performs work that does not have an extended UI introduced. Thus, each base B can know that an extended UI is being used for a similar work at another base B, and can consider whether to use the extended UI of the other base B. Therefore, since the extended UI of the other base can be used with little dependency on the individual, it is possible to reduce the creation and operation of the extended UI.
　ここで、サーバ１は、生成した作業操作ログ同士の一致度を全ての組み合わせについて算出して、一致度が一定値以上の組み合わせを抽出し、更に、それら抽出した組み合わせの中から、一方に拡張ＵＩが導入され且つ他方に拡張ＵＩが未導入である組み合わせを抽出して、その抽出した組み合わせについて、他方の作業操作ログの作業を実行する拠点Ｂのコンピュータ２へ、一方の作業操作ログの作業に対して導入されている拡張ＵＩの導入を提案する導入提案を、ネットワークＮＷを介して送信する。従って、一致度を利用することで、各拠点Ｂで実行しているそれぞれの作業について、余すことなく且つ容易に、拡張ＵＩ導入可能か否かを判別することができる。 Here, the server 1 calculates the degree of match between the generated work operation logs for all combinations and extracts combinations with a degree of match equal to or greater than a certain value. It then extracts from these extracted combinations combinations where an extended UI has been introduced into one and not into the other, and transmits, via the network NW, to the computer 2 at site B which performs the work of the other work operation log, an introduction proposal proposing the introduction of the extended UI that has been introduced into the work of one work operation log for the extracted combination. Therefore, by using the degree of match, it is possible to thoroughly and easily determine whether or not an extended UI can be introduced into each work being performed at each site B.
　なお、サーバ１は、拠点Ｂのコンピュータ２からネットワークＮＷを介して送信されてくる操作情報から操作ログを生成すると共に、操作情報に基づく、拠点Ｂのコンピュータ２による作業の終了の検出に応じて、収集した操作ログの分類以降の動作を開始させ、また、操作情報に基づく、拠点Ｂのコンピュータ２による作業の開始の検出に応じて、拡張ＵＩの導入提案を送信する。このように、サーバ１は、各拠点Ｂでの操作の都度、操作ログを収集し、例えば１日の終わり等の拠点Ｂでの作業終了時に導入提案を作成し、翌日の各拠点Ｂの作業開始時に導入提案を送信する。従って、拠点Ｂにおける作業の実行中に導入提案が提示されてしまうことを防止することができる。 The server 1 generates an operation log from the operation information transmitted from the computer 2 at base B via the network NW, and starts operations subsequent to classifying the collected operation log in response to detection of the end of work by the computer 2 at base B based on the operation information, and also transmits a proposal for introducing an extended UI in response to detection of the start of work by the computer 2 at base B based on the operation information. In this way, the server 1 collects operation logs for each operation at each base B, creates an introduction proposal when work at base B ends, such as at the end of the day, and transmits the introduction proposal when work at each base B starts the next day. This makes it possible to prevent an introduction proposal from being presented while work is being performed at base B.
　そして、サーバ１は、拡張ＵＩの導入提案を受信した拠点Ｂのコンピュータ２からネットワークＮＷを介して提案受諾を受信したとき、当該コンピュータ２へネットワークＮＷを介して、導入提案を行った拡張ＵＩを送信する。従って、提案受諾を行ったコンピュータ２対して直ちに拡張ＵＩを送信することで、拠点Ｂのコンピュータでの拡張ＵＩの導入作業を素早く実施することができる。 Then, when the server 1 receives an acceptance of the proposal via the network NW from the computer 2 at site B that received the proposal to introduce the extended UI, the server 1 transmits the extended UI proposed for introduction to the computer 2 via the network NW. Therefore, by immediately transmitting the extended UI to the computer 2 that accepted the proposal, the work of introducing the extended UI on the computer at site B can be quickly carried out.
　［第２の実施形態］
　次に、第２の実施形態を説明する。第１の実施形態と同様の構成及び処理には第１の実施形態と同様の参照符号を付すことでその説明を省略し、第１の実施形態とは異なる部分について説明する。 Second Embodiment
Next, a second embodiment will be described. The same configurations and processes as those in the first embodiment are denoted by the same reference numerals as those in the first embodiment, and the description thereof will be omitted, and only the parts different from the first embodiment will be described.
　（構成例）
　図１６は、第２の実施形態に係る拡張ＵＩ提案装置としてのサーバ１のソフトウェア構成の一例を示すブロック図である。本実施形態における本部Ｈのサーバ１の制御部１１は、機能部として、操作ログ収集部１１１及び拡張ＵＩ提案部１１６に代えて操作ログ収集部１１７及び拡張ＵＩ提案部１１８を備える。また、データ記憶部１３に提案記憶部１３４を有さない。 (Configuration example)
16 is a block diagram showing an example of a software configuration of the server 1 as an extended UI suggestion device according to the second embodiment. The control unit 11 of the server 1 in the headquarters H in this embodiment includes, as functional units, an operation log collection unit 117 and an extended UI suggestion unit 118 instead of the operation log collection unit 111 and the extended UI suggestion unit 116. In addition, the data storage unit 13 does not include the proposal storage unit 134.
　操作ログ収集部１１７は、任意のタイミングで、通信インタフェース１４によりネットワークＮＷを介して各拠点Ｂのコンピュータ２へログ要求を送信し、このログ要求に応じてコンピュータ２から送信されてくる操作ログを受信して、操作ログ記憶部１３１に記憶させる。任意のタイミングは、例えば夜１２時等の予め設定されたタイミングであっても良いし、入力装置１０１によるユーザからの操作ログ収集指示のタイミングであっても良い。操作ログ収集部１１７は、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、コンピュータ２に対する操作の操作ログを収集する操作ログ収集部の一例である。 The operation log collection unit 117 transmits a log request to the computer 2 at each location B via the network NW using the communication interface 14 at any timing, receives the operation log transmitted from the computer 2 in response to this log request, and stores it in the operation log storage unit 131. The arbitrary timing may be a preset timing such as midnight, or may be the timing of an instruction to collect operation logs from the user via the input device 101. The operation log collection unit 117 is an example of an operation log collection unit that collects operation logs of operations on the computer 2 from the computers 2 at multiple locations B via the network NW.
　なお、ログ分類部１１２は、本実施形態では、操作ログ収集部１１７の動作とは無関係に、任意のタイミングで、操作ログ記憶部１３１に記憶された各拠点Ｂの操作ログを作業の単位に分割・分類して、作業単位の操作ログである作業操作ログを生成する動作を開始する。任意のタイミングは、例えば夜１時等の予め設定されたタイミングであっても良いし、入力装置１０１によるユーザからの作業操作ログ生成指示のタイミングであっても良い。 In this embodiment, the log classification unit 112 starts an operation of dividing and classifying the operation logs of each base B stored in the operation log storage unit 131 into task units at an arbitrary timing, regardless of the operation of the operation log collection unit 117, and generating a work operation log, which is an operation log for each task unit. The arbitrary timing may be a preset timing, such as 1:00 a.m., or may be the timing of a user's instruction to generate a work operation log via the input device 101.
　また、組み合わせ抽出部１１５は、拡張ＵＩが未導入と判断した作業の拠点Ｂに提案する拡張ＵＩと当該作業の組を、拡張ＵＩ提案部１１８に伝達する。 The combination extraction unit 115 also transmits to the extended UI suggestion unit 118 a combination of the extended UI and the task to be proposed to base B for the task for which the extended UI has not been introduced.
　拡張ＵＩ提案部１１８は、組み合わせ抽出部１１５から作業と拡張ＵＩの組を受けたとき、その作業と拡張ＵＩの組に基づいて、当該作業を実行するのに適した拡張ＵＩの導入を提案する導入提案を、当該作業を実行する拠点Ｂのコンピュータ２に対して、通信インタフェース１４によりネットワークＮＷを介して送信する。そして、拡張ＵＩ提案部１１８は、この導入提案を受けた拠点Ｂのコンピュータ２からネットワークＮＷを介して送信されてくる、当該導入提案を受け入れる提案受諾を通信インタフェース１４により受信したならば、拡張ＵＩ記憶部１３３に記憶されているその拡張ＵＩを、通信インタフェース１４によりネットワークＮＷを介して当該拠点Ｂのコンピュータ２へ送信する。拡張ＵＩ提案部１１８は、組み合わせ抽出部が抽出した組み合わせにおける作業を実行する拠点Ｂのコンピュータ２へ、抽出した組み合わせにおける拡張ＵＩの導入を提案する導入提案を、ネットワークＮＷを介して送信する拡張ＵＩ提案部の一例である。また、拡張ＵＩ提案部１１８は、拡張ＵＩの導入提案を受信した拠点Ｂのコンピュータ２からネットワークＮＷを介して提案受諾を受信したとき、当該コンピュータ２へネットワークＮＷを介して、導入提案を行った拡張ＵＩを送信する提案部の一例である。 When the extended UI proposal unit 118 receives a pair of a task and an extended UI from the combination extraction unit 115, the extended UI proposal unit 118 transmits an introduction proposal proposing the introduction of an extended UI suitable for performing the task based on the pair of the task and the extended UI to the computer 2 at site B performing the task via the communication interface 14 and the network NW. Then, when the extended UI proposal unit 118 receives a proposal acceptance for accepting the introduction proposal transmitted via the network NW from the computer 2 at site B that received the introduction proposal via the communication interface 14, the extended UI proposal unit 118 transmits the extended UI stored in the extended UI storage unit 133 to the computer 2 at site B via the communication interface 14 and the network NW. The extended UI proposal unit 118 is an example of an extended UI proposal unit that transmits an introduction proposal proposing the introduction of an extended UI in the extracted combination via the network NW to the computer 2 at site B performing the task in the combination extracted by the combination extraction unit. In addition, the extended UI proposal unit 118 is an example of a proposal unit that, when it receives a proposal acceptance via the network NW from the computer 2 at site B that has received the proposal to introduce the extended UI, transmits the extended UI that has been proposed to be introduced to the computer 2 via the network NW.
　図１７は、第２の実施形態において拠点Ｂに配置されたコンピュータ２のソフトウェア構成の一例を示すブロック図である。本実施形態における拠点Ｂのコンピュータ２は、機能部として、操作情報送信部２１２に代えて操作ログ記録部２１５及びログ出力部２１６を備える。また、データ記憶部２３は、更に、操作ログ記憶部２３２を有する。 FIG. 17 is a block diagram showing an example of the software configuration of the computer 2 arranged at the base B in the second embodiment. In this embodiment, the computer 2 at the base B has, as functional units, an operation log recording unit 215 and a log output unit 216 instead of the operation information transmission unit 212. In addition, the data storage unit 23 further has an operation log storage unit 232.
　操作ログ記録部２１５は、作業実行部２１１から伝達された操作情報を、操作ログ記憶部２３２に記憶された操作ログに追加記録していくことで、操作ログを更新していく。操作ログは、操作情報の操作時刻を含んでも良い。 The operation log recording unit 215 updates the operation log stored in the operation log storage unit 232 by additionally recording the operation information transmitted from the task execution unit 211 to the operation log. The operation log may include the operation time of the operation information.
　ログ出力部２１６は、ネットワークＮＷを介してサーバ１からログ要求を受信したとき、操作ログ記憶部２３２に記憶されている操作ログを、ネットワークＮＷを介してサーバ１に送信する。 When the log output unit 216 receives a log request from the server 1 via the network NW, it transmits the operation log stored in the operation log storage unit 232 to the server 1 via the network NW.
　（動作例）
　図１８は、第２の実施形態におけるサーバ１の処理手順と処理内容を示すフローチャートである。本第２の実施形態においては、各拠点Ｂで操作の都度、各拠点Ｂでログを記録しておき、サーバ１は、任意のタイミングで各拠点Ｂからログを収集して提案を作成するよう動作する。 (Example of operation)
18 is a flowchart showing the processing procedure and processing contents of the server 1 in the second embodiment. In the second embodiment, a log is recorded at each site B every time an operation is performed at each site B, and the server 1 operates to collect the logs from each site B at any timing and create a proposal.
　サーバ１の制御部１１は、任意のタイミングで、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、当該コンピュータ２に対する操作の操作ログを収集する操作ログ収集処理を実行する（ステップＳ１５）。この操作ログ収集処理の典型例については後述する。 The control unit 11 of the server 1 executes an operation log collection process to collect operation logs of operations on the computers 2 from the computers 2 at multiple locations B via the network NW at any timing (step S15). A typical example of this operation log collection process will be described later.
　次に、サーバ１の制御部１１は、拡張ＵＩの提案を実施するか否か判断する（ステップＳ１６）。例えば、予め設定された時刻となったか否か、或いは、入力装置１０１によるユーザからの作業操作ログ生成指示が有ったか否かにより、制御部１１は、これを判断することができる。拡張ＵＩの提案を実施しないと判断した場合、制御部１１は、上記ステップＳ１５の処理に移行する。 Then, the control unit 11 of the server 1 determines whether or not to propose an extended UI (step S16). For example, the control unit 11 can determine this based on whether or not a preset time has arrived, or whether or not a user has issued an instruction to generate a work operation log via the input device 101. If it is determined that an extended UI should not be proposed, the control unit 11 proceeds to the process of step S15 above.
　これに対して、拡張ＵＩの提案を実施すると判断した場合、制御部１１は、第１の実施形態と同様に、ステップＳ１２の操作ログ分類処理及びステップＳ１３のＰＡ拡張ＵＩ収集処理を実行する。 In contrast, if it is determined that an extended UI should be proposed, the control unit 11 executes the operation log classification process of step S12 and the PA extended UI collection process of step S13, similar to the first embodiment.
　その後、サーバ１の制御部１１は、生成した作業操作ログ同士の一致度が一定値以上であって、他拠点で拡張ＵＩが導入されている作業操作ログの作業を実行する拠点Ｂのコンピュータ２へ、ネットワークＮＷを介して、拡張ＵＩの導入提案を送信する拡張ＵＩ提案処理を実行する（ステップＳ１７）。この拡張ＵＩ提案処理の典型例については後述する。そして、サーバ１の制御部１１は、上記ステップＳ１５の操作ログ収集処理に移行する。 Then, the control unit 11 of the server 1 executes an extended UI proposal process to send a proposal for introducing an extended UI via the network NW to the computer 2 of the base B that performs the work of the work operation log in which the degree of coincidence between the generated work operation logs is equal to or greater than a certain value and an extended UI has been introduced at another base (step S17). A typical example of this extended UI proposal process will be described later. The control unit 11 of the server 1 then proceeds to the operation log collection process of step S15 above.
　また、サーバ１制御部１１は、上記ステップＳ１５，Ｓ１６，Ｓ１２，Ｓ１３，Ｓ１７の処理と併行して、提案を受諾した拠点Ｂのコンピュータ２へ拡張ＵＩをネットワークＮＷを介して送信する拡張ＵＩ送信処理を実行する（ステップＳ１８）。この拡張ＵＩ送信処理の典型例については後述する。そして、サーバ１の制御部１１は、上記ステップＳ１５の操作ログ収集処理に移行する。 In addition, in parallel with the processes of steps S15, S16, S12, S13, and S17, the server 1 control unit 11 executes an extended UI transmission process to transmit the extended UI via the network NW to the computer 2 of site B that accepted the proposal (step S18). A typical example of this extended UI transmission process will be described later. The control unit 11 of the server 1 then proceeds to the operation log collection process of step S15.
　図１９は、第２の実施形態におけるサーバ１の操作ログ収集処理の処理手順と処理内容を示すフローチャートである。図１９は、ステップＳ１５の処理の典型例を示す。ここでは、サーバ１の制御部１１は、操作ログ収集部１１７として動作する。 FIG. 19 is a flowchart showing the procedure and content of the operation log collection process of the server 1 in the second embodiment. FIG. 19 shows a typical example of the process of step S15. Here, the control unit 11 of the server 1 operates as the operation log collection unit 117.
　制御部１１は、任意タイミングである操作ログの収集タイミングであるか否か判断する（ステップＳ１５１）。ここで、収集タイミングでないと判断した場合、制御部１１は、上記ステップＳ１６の処理へ移行する。 The control unit 11 determines whether or not it is time to collect an operation log, which is an arbitrary timing (step S151). If it is determined that it is not time to collect the operation log, the control unit 11 proceeds to the process of step S16.
　これに対して、収集タイミングであると判断した場合、制御部１１は、操作ログ記憶部１３１を参照して、操作ログを未収集の拠点Ｂが有るか否か判断する（ステップＳ１５２）。 In contrast, if it is determined that it is time to collect, the control unit 11 refers to the operation log storage unit 131 and determines whether there is a location B for which operation logs have not yet been collected (step S152).
　操作ログ未収集の拠点Ｂが有ると判断した場合、制御部１１は、未収集の拠点Ｂの内の一つに対して、通信インタフェース１４によりネットワークＮＷを介して、当該拠点Ｂのコンピュータ２で記憶している操作ログの送信を依頼するログ要求を送信する（ステップＳ１５３）。 If it is determined that there is a location B from which operation logs have not been collected, the control unit 11 sends a log request to one of the locations B from which operation logs have not been collected, via the communication interface 14 and the network NW, requesting the sending of the operation logs stored in the computer 2 of that location B (step S153).
　拠点Ｂのコンピュータ２では、ログ出力部２１６がネットワークＮＷを介して送られてきたログ要求を受信すると、ログ出力部２１６は、操作ログ記憶部２３２に記憶している操作ログを読み出して、ネットワークＮＷを介してサーバ１へ送信する。 When the log output unit 216 of the computer 2 at site B receives a log request sent via the network NW, the log output unit 216 reads out the operation log stored in the operation log memory unit 232 and transmits it to the server 1 via the network NW.
　制御部１１は、このログ要求に応答して当該拠点Ｂのコンピュータ２からネットワークＮＷを介して返信されてくる操作ログを通信インタフェース１４により受信する（ステップＳ１５４）。 The control unit 11 receives the operation log returned from the computer 2 at the site B via the network NW in response to the log request through the communication interface 14 (step S154).
　そして、制御部１１は、その受信した操作ログと、その送信元を示す拠点情報との組を、操作ログ記憶部１３１に記録する（ステップＳ１５５）。拠点情報は、前述したように、拠点Ｂのそれぞれに一意に割り当てられた拠点ＩＤであることができる。その後、制御部１１は、上記ステップＳ１５２の処理に移行する。 Then, the control unit 11 records a pair of the received operation log and the base information indicating its sender in the operation log storage unit 131 (step S155). As described above, the base information can be a base ID uniquely assigned to each base B. Thereafter, the control unit 11 proceeds to the process of step S152.
　そして、上記ステップＳ１５２において、操作ログ未収集の拠点Ｂが無いと判断すると、制御部１１は、上記ステップＳ１６の処理へ移行する。 If it is determined in step S152 that there is no location B for which operation logs have not been collected, the control unit 11 proceeds to the processing of step S16.
　図２０は、第２の実施形態におけるサーバ１の拡張ＵＩ提案処理の処理手順と処理内容を示すフローチャートである。図２０は、ステップＳ１７の処理の典型例を示す。ここでは、サーバ１の制御部１１は、一致度算出部１１４、組み合わせ抽出部１１５及び拡張ＵＩ提案部１１８として動作する。 FIG. 20 is a flowchart showing the processing procedure and processing contents of the extended UI proposal process of the server 1 in the second embodiment. FIG. 20 shows a typical example of the processing of step S17. Here, the control unit 11 of the server 1 operates as a coincidence calculation unit 114, a combination extraction unit 115, and an extended UI proposal unit 118.
　制御部１１は、第１の実施形態における上記ステップＳ１４１と同様に、分類結果記憶部１３２を参照して、未比較の比較元作業操作ログが有るか否か判断する（ステップＳ１７１）。 Similar to step S141 in the first embodiment, the control unit 11 refers to the classification result storage unit 132 to determine whether there are any uncompared comparison source work operation logs (step S171).
　未比較の比較元作業操作ログが有ると判断した場合、制御部１１は、第１の実施形態における上記ステップＳ１４２と同様に、分類結果記憶部１３２から未比較の比較元作業操作ログを一つ読み出す（ステップＳ１７２）。 If it is determined that there is an uncompared comparison source work operation log, the control unit 11 reads out one uncompared comparison source work operation log from the classification result storage unit 132 (step S172), similar to step S142 in the first embodiment.
　ここで、制御部１１は、第１の実施形態における上記ステップＳ１４３と同様に、分類結果記憶部１３２を参照して、未比較の比較先作業操作ログが有るか否か判断する（ステップＳ１７３）。 Here, the control unit 11, similar to step S143 in the first embodiment, refers to the classification result storage unit 132 to determine whether there is a comparison target work operation log that has not yet been compared (step S173).
　未比較の比較先作業操作ログが有ると判断した場合、制御部１１は、第１の実施形態における上記ステップＳ１４４と同様に、分類結果記憶部１３２から未比較の比較先作業操作ログを一つ読み出す（ステップＳ１７４）。 If it is determined that there is an uncompared comparison target work operation log, the control unit 11 reads out one uncompared comparison target work operation log from the classification result storage unit 132 (step S174), similar to step S144 in the first embodiment.
　そして、制御部１１は、第１の実施形態における上記ステップＳ１４５と同様に、それら読み出した作業ログ同士、つまり比較元作業操作ログと読み出した比較先作業操作ログとを比較する（ステップＳ１７５）。 Then, the control unit 11 compares the read work logs, i.e., the comparison source work operation log and the read comparison target work operation log, in the same manner as in step S145 in the first embodiment (step S175).
　ここで、制御部１１は、第１の実施形態における上記ステップＳ１４６と同様に、作業操作ログ同士の一致度、例えばコサイン類似度、が予め定めた一定値以上であるか否か判断する（ステップＳ１７６）。ここで、一致度が一定値以上でないと判断した場合、制御部１１は、上記ステップＳ１７３の処理に移行する。 The control unit 11 then determines whether the degree of agreement between the work operation logs, for example the cosine similarity, is equal to or greater than a predetermined value (step S176), similar to step S146 in the first embodiment. If the control unit 11 determines that the degree of agreement is not equal to or greater than the predetermined value, the control unit 11 proceeds to the process of step S173.
　これに対して、上記ステップＳ１７６において、作業操作ログ同士の一致度が一定値以上であると判断した場合、制御部１１は、第１の実施形態における上記ステップＳ１４７と同様に、片方の作業操作ログの拠点Ｂにおける作業に拡張ＵＩが導入済みであるか否か判断する（ステップＳ１７７）。ここで、両方の作業に拡張ＵＩが導入済みであると判断した場合、或いは、何れの作業にも拡張ＵＩが導入されていないと判断した場合、制御部１１は、上記ステップＳ１７３の処理に移行する。 In contrast, if it is determined in step S176 that the degree of agreement between the work operation logs is equal to or greater than a certain value, the control unit 11 determines whether or not an extended UI has been introduced to the work at base B in one of the work operation logs (step S177), similar to step S147 in the first embodiment. If it is determined that an extended UI has been introduced to both work tasks, or that an extended UI has not been introduced to any of the work tasks, the control unit 11 proceeds to the process of step S173.
　これに対して、片方の作業にのみ拡張ＵＩが導入済みであると判断した場合、制御部１１は、その作業操作ログの作業と拡張ＵＩの組に基づいて拡張ＵＩの導入提案を作成し、それを通信インタフェース１４によりネットワークＮＷを介して、当該作業を実行する拠点Ｂのコンピュータ２へ送信する（ステップＳ１７８）。その後、制御部１１は、上記ステップＳ１７３の処理に移行する。 In contrast, if it is determined that the extended UI has been introduced to only one of the tasks, the control unit 11 creates a proposal for introducing the extended UI based on the pair of the task and the extended UI in the task operation log, and transmits it via the communication interface 14 over the network NW to the computer 2 at site B that will perform the task (step S178).The control unit 11 then proceeds to the process of step S173 above.
　以上のようにして、本第２の実施形態においても、第１の実施形態と同様、各拠点Ｂで運用されている作業操作ログ同士の一致度を求めることでマッチングし、一致度の高い組み合わせのうち拡張ＵＩ未導入である拠点Ｂの作業に対し、他方の作業操作ログの作業に対して他方の拠点Ｂで導入済みの拡張ＵＩを、未導入拠点Ｂに提案することで水平展開を支援することができる。 As described above, in this second embodiment, as in the first embodiment, matching is performed by determining the degree of agreement between the work operation logs operated at each base B, and for work at base B that has not yet introduced an extended UI among combinations with a high degree of agreement, an extended UI that has already been introduced at the other base B for the work in the other work operation log can be proposed to the base B that has not introduced the extended UI, thereby supporting horizontal expansion.
　図２１は、第２の実施形態におけるサーバ１の拡張ＵＩ送信処理の処理手順と処理内容を示すフローチャートである。図２１は、ステップＳ１８の処理の典型例を示す。ここでは、サーバ１の制御部１１は、拡張ＵＩ提案部１１８として動作する。 FIG. 21 is a flowchart showing the processing procedure and processing contents of the extended UI transmission processing of the server 1 in the second embodiment. FIG. 21 shows a typical example of the processing of step S18. Here, the control unit 11 of the server 1 operates as the extended UI proposal unit 118.
　制御部１１は、何れかの拠点Ｂのコンピュータ２からネットワークＮＷを介して送信されてくる提案受諾を受信したか否か判断する（ステップＳ１８１）。提案受諾を受信していないと判断した場合、制御部１１は、再度、このステップＳ１８の処理に移行する。 The control unit 11 determines whether or not a proposal acceptance transmitted via the network NW has been received from the computer 2 at any of the locations B (step S181). If it is determined that a proposal acceptance has not been received, the control unit 11 transitions to the process of step S18 again.
　拠点Ｂのコンピュータ２では、拡張ＵＩ提案処理の上記ステップＳ１７８においてネットワークＮＷを介して送信された導入提案を提案取得部２１４が受信すると、提案取得部２１４は、出力装置２０２により、提案された作業とその作業に導入可能な拡張ＵＩとを提示する。この提示に対して、入力装置２０１により、その提案を受諾する操作が行われると、操作情報送信部２１２により、導入提案を受諾することを示す提案受諾をネットワークＮＷを介してサーバ１に送信する。 In the computer 2 at site B, when the proposal acquisition unit 214 receives the introduction proposal transmitted over the network NW in step S178 of the extended UI proposal process, the proposal acquisition unit 214 presents the proposed work and an extended UI that can be introduced into that work through the output device 202. When an operation to accept the proposal is performed through the input device 201 in response to this presentation, the operation information transmission unit 212 transmits a proposal acceptance indicating that the introduction proposal is accepted to the server 1 through the network NW.
　制御部１１は、上記ステップＳ１８１において、何れかの拠点Ｂのコンピュータ２からの提案受諾を受信したと判断した場合、上記ステップＳ１７８でその拠点Ｂに対して導入を提案した拡張ＵＩを拡張ＵＩ記憶部１３３から読み出して、通信インタフェース１４によりネットワークＮＷを介して当該拠点Ｂのコンピュータ２へ送信する（ステップＳ１８２）。その後、制御部１１は、再度、このステップＳ１８の処理に移行する。 If the control unit 11 determines in step S181 that it has received a proposal acceptance from the computer 2 of one of the locations B, it reads out from the extended UI storage unit 133 the extended UI proposed for introduction to that location B in step S178, and transmits it to the computer 2 of that location B via the network NW through the communication interface 14 (step S182). After that, the control unit 11 again proceeds to the processing of step S18.
　拠点Ｂのコンピュータ２では、提案取得部２１４がネットワークＮＷを介して送られてきた拡張ＵＩを受信すると、提案取得部２１４は、その拡張ＵＩを拡張ＵＩ記憶部２３１に記憶させる。そして、以降の拡張ＵＩを使用可能な作業を作業実行部２１１が実行する際には、作業実行部２１１は、その拡張ＵＩを使用して、当該作業を実行していくこととなる。 In the computer 2 at site B, when the proposal acquisition unit 214 receives the extended UI sent via the network NW, the proposal acquisition unit 214 stores the extended UI in the extended UI storage unit 231. Then, when the work execution unit 211 executes a task that can use the extended UI thereafter, the work execution unit 211 uses the extended UI to execute the task.
　（効果）
　以上述べたように第２の実施形態においても、サーバ１は、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、コンピュータ２に対する操作の操作ログを収集し、任意のタイミングで、その収集した操作ログを分割及び分類して、作業単位の操作ログである作業操作ログを生成すると共に、複数の拠点Ｂのコンピュータ２から、ネットワークＮＷを介して、各拠点Ｂに導入されている拡張ＵＩを収集する。そして、サーバ１は、生成した作業操作ログ同士の一致度が一定値以上となり、且つ、一方に拡張ＵＩが導入され、他方に拡張ＵＩが未導入であるとき、他方の作業操作ログの作業を実行する拠点Ｂのコンピュータへ２、ネットワークＮＷを介して、一方に導入されている拡張ＵＩの導入提案を送信する。従って、第２の実施形態においても、第１の実施形態と同様、属人性低く、他拠点の拡張ＵＩを利用できるようになるので、拡張ＵＩの作成・運用稼働の削減が可能となる。 (effect)
As described above, in the second embodiment, the server 1 also collects operation logs of operations on the computers 2 from the computers 2 at multiple locations B via the network NW, and at any timing, divides and classifies the collected operation logs to generate work operation logs that are operation logs for each task, and collects the extended UIs introduced in each location B from the computers 2 at multiple locations B via the network NW. Then, when the degree of agreement between the generated work operation logs reaches a certain value or more, and an extended UI is introduced in one location and an extended UI is not introduced in the other location, the server 1 transmits a proposal to introduce the extended UI introduced in one location via the network NW to the computer at the location B that executes the work of the other work operation log. Therefore, in the second embodiment, as in the first embodiment, the extended UIs of other locations can be used with low personal dependency, and therefore it is possible to reduce the creation and operation of the extended UI.
　また、サーバ１は、拠点Ｂのコンピュータ２からネットワークＮＷを介して送信されてくる操作ログを受信し、操作ログの分類、拡張ＵＩの収集、及び拡張ＵＩの提案は、予め設定されたタイミングで又はユーザ指示に応じて行う。従って、常に各拠点Ｂのコンピュータ２から操作情報を取得する必要は無く、任意のタイミングで操作ログをまとめて終始有することができ、通信リソースを消費し続けることを防止することができる。また、収集した操作ログに基づく、拡張ＵＩ提案のための処理の開始タイミングも調整することが可能となる。 In addition, the server 1 receives operation logs sent from the computer 2 at site B via the network NW, and classifies the operation logs, collects extended UIs, and proposes extended UIs at preset times or in response to user instructions. Therefore, there is no need to constantly obtain operation information from the computer 2 at each site B, and operation logs can be collected and kept at any time, preventing the continuous consumption of communication resources. It is also possible to adjust the start timing of processing for proposing extended UIs based on the collected operation logs.
　［第３の実施形態］
　次に、第３の実施形態を説明する。以下、第１の実施形態と異なる部分についてのみ説明する。第１の実施形態では、作業操作ログ同士の一致度を一つずつ算出して、都度、拡張ＵＩの提案を行うか否か判断している。これに対して、本第３の実施形態は、全ての作業操作ログ同士の一致度を算出して、それら全ての一致度の中から高い一致度の組み合わせについて、拡張ＵＩの提案を行うか否か判断するようにしたものである。 [Third embodiment]
Next, a third embodiment will be described. Only the differences from the first embodiment will be described below. In the first embodiment, the degree of agreement between work operation logs is calculated one by one, and it is determined whether or not to propose an extended UI each time. In contrast, in the third embodiment, the degree of agreement between all work operation logs is calculated, and it is determined whether or not to propose an extended UI for a combination with a high degree of agreement from among all the degrees of agreement.
　図２２は、第３の実施形態におけるサーバの提案拡張ＵＩ決定処理の処理手順と処理内容を示すフローチャートである。本第３の実施形態においては、ステップＳ１４５での作業ログ同士を比較したならば、制御部１１は、その比較によって得られた一致度を、自身が備えるＲＡＭに保存する（ステップＳ１４９）。勿論、データ記憶部２３に一致度記憶部を確保することで、そこに保存するようにしても良い。その後、制御部１１は、上記ステップＳ１４３の処理に移行する。こうして、上記ステップＳ１４２で読み出した比較元作業操作ログを、ステップＳ１４４で読み出した比較先作業操作ログと比較していく。そして、比較元作業操作ログに対して全ての比較先作業操作ログの比較が行われたならば、制御部１１は、上記ステップＳ１４３において未比較の比較先作業操作ログが無いと判断し、上記ステップＳ１４１の処理に移行する。これにより、制御部１１は、分類結果記憶部１３２に記憶されている次の未比較の比較元作業操作ログに対して、他の未比較の比較先作業操作ログとの比較処理へと進むことができる。このようにして、制御部１１は、全ての作業操作ログ同士の一致度を、保存することができる。 22 is a flowchart showing the processing procedure and processing contents of the proposed extended UI determination process of the server in the third embodiment. In this third embodiment, when the work logs are compared in step S145, the control unit 11 stores the degree of agreement obtained by the comparison in its own RAM (step S149). Of course, the degree of agreement storage unit may be secured in the data storage unit 23 so as to store the degree of agreement therein. Thereafter, the control unit 11 proceeds to the processing of step S143. In this way, the comparison source work operation log read in step S142 is compared with the comparison target work operation log read in step S144. Then, when all the comparison target work operation logs have been compared with the comparison source work operation log, the control unit 11 determines in step S143 that there is no comparison target work operation log that has not been compared, and proceeds to the processing of step S141. As a result, the control unit 11 can proceed to the comparison processing of the next uncompared comparison source work operation log stored in the classification result storage unit 132 with other uncompared comparison target work operation logs. In this way, the control unit 11 can store the degree of agreement between all work operation logs.
　そして、上記ステップＳ１４１において、未比較の比較元作業操作ログが無いと判断すると、制御部１１は、保存された全作業ログ同士の一致度の中から、一致度が一定値以上の作業操作ログの組を抽出する（ステップＳ１４１０）。 If it is determined in step S141 that there are no uncompared comparison source work operation logs, the control unit 11 extracts pairs of work operation logs whose degree of matching is equal to or greater than a certain value from the degrees of matching between all stored work logs (step S1410).
　更に、制御部１１は、それら抽出した一致度が一定値以上の作業操作ログの組の中から、片方の作業操作ログの拠点Ｂにおける作業に拡張ＵＩが導入済みの作業操作ログの組を抽出する（ステップＳ１４１１）。 Furthermore, the control unit 11 extracts a pair of work operation logs in which an extended UI has already been introduced to the work at base B in one of the work operation logs from among the pairs of work operation logs whose degree of similarity is equal to or greater than a certain value (step S1411).
　そして、制御部１１は、ステップＳ１４８の処理に移行して、抽出した作業操作ログの組それぞれについて、拡張ＵＩが導入されていない方の作業を実行する拠点Ｂに対する拡張ＵＩの提案を、提案記憶部１３４に記録することとなる。その後、制御部１１は、上記ステップＳ１１の操作ログ収集・拡張ＵＩ提案処理へ移行する。 Then, the control unit 11 proceeds to the process of step S148, and for each pair of extracted work operation logs, records in the proposal storage unit 134 a proposal for an extended UI for base B, which performs the work for which an extended UI has not been introduced. Thereafter, the control unit 11 proceeds to the operation log collection/extended UI proposal process of step S11.
　このように、全ての作業操作ログ同士の一致度を算出して、それら全ての一致度の中から高い一致度の組み合わせについて、拡張ＵＩの提案を行うか否か判断するようにしても、前述した第１の実施形態と同様の効果を奏する。 In this way, the degree of matching between all work operation logs is calculated, and then a decision is made as to whether or not to propose an extended UI for the combination with the highest degree of matching among all of the degrees of matching, achieving the same effect as in the first embodiment described above.
　また、第２の実施形態においても、全ての作業操作ログ同士の一致度を算出して、それら全ての一致度の中から高い一致度の組み合わせについて、拡張ＵＩの提案を行うか否か判断するようにしても良いことは勿論である。 In addition, in the second embodiment, it is also possible to calculate the degree of matching between all work operation logs and determine whether or not to propose an extended UI for the combination with the highest degree of matching among all of those degrees of matching.
　［その他の実施形態］
　各実施形態では、拡張ＵＩの導入提案と実際の拡張ＵＩの送信とは別の処理としているが、拡張ＵＩの導入提案に拡張ＵＩ自体を含んで送信するようにしても良い。拠点Ｂのコンピュータ２の提案取得部２１４は、このような導入提案を受信した場合、その提案を受諾するときのみ、拡張ＵＩを拡張ＵＩ記憶部２３１に登録し、受諾しない場合は受信した拡張ＵＩを破棄するようにすれば良い。 [Other embodiments]
In each embodiment, the proposal to introduce the extended UI and the transmission of the actual extended UI are separate processes, but the proposal to introduce the extended UI may include the extended UI itself and be transmitted. When the proposal acquisition unit 214 of the computer 2 at site B receives such an introduction proposal, it may register the extended UI in the extended UI storage unit 231 only when the proposal is accepted, and discard the received extended UI when the proposal is not accepted.
　また、フローチャートを参照して説明した各処理の流れは、説明した処理手順に限定されるものではない。例えば、ステップＳ１１４，Ｓ１１５，Ｓ１１６の処理は、この順序とは異なる順序で行っても良いし、同時に併行して行っても良い。このように、幾つかのステップの順序が入れ替えられても良いし、幾つかのステップが同時併行で実施されても良い。更に、幾つかのステップの処理内容が修正されても良い。 Furthermore, the flow of each process described with reference to the flowchart is not limited to the process procedure described. For example, the processes of steps S114, S115, and S116 may be performed in an order different from this order, or may be performed simultaneously in parallel. In this way, the order of some steps may be changed, or some steps may be performed simultaneously in parallel. Furthermore, the process content of some steps may be modified.
　拡張ＵＩ提案装置は、上記の例で説明したように１つの装置で実現されても良いし、機能を分散させた複数の装置で実現されても良い。 The extended UI proposal device may be realized as a single device as described in the above example, or may be realized as multiple devices with distributed functions.
　プログラムは、電子機器に記憶された状態で譲渡されて良いし、電子機器に記憶されていない状態で譲渡されても良い。後者の場合は、プログラムは、ネットワークを介して譲渡されて良いし、記録媒体に記録された状態で譲渡されても良い。記録媒体は、非一時的な有形の媒体である。記録媒体は、コンピュータ可読媒体である。記録媒体は、ＣＤ－ＲＯＭ、メモリカード等のプログラムを記憶可能かつコンピュータで読取可能な媒体であれば良く、その形態は問わない。 The program may be transferred in a state where it is stored in an electronic device, or in a state where it is not stored in an electronic device. In the latter case, the program may be transferred via a network, or in a state where it is recorded on a recording medium. The recording medium is a non-transitory tangible medium. The recording medium is a computer-readable medium. The recording medium may be in any form, such as a CD-ROM or memory card, as long as it is capable of storing the program and is computer-readable.
　以上、本発明の実施形態を詳細に説明してきたが、前述までの説明はあらゆる点において本発明の例示に過ぎない。本発明の範囲を逸脱することなく種々の改良や変形を行うことができることは言うまでもない。つまり、本発明の実施にあたって、実施形態に応じた具体的構成が適宜採用されても良い。 Although the embodiments of the present invention have been described in detail above, the above description is merely an example of the present invention in every respect. It goes without saying that various improvements and modifications can be made without departing from the scope of the present invention. In other words, when implementing the present invention, specific configurations according to the embodiments may be appropriately adopted.
　要するにこの発明は、上記実施形態そのままに限定されるものではなく、実施段階ではその要旨を逸脱しない範囲で構成要素を変形して具体化できる。また、上記実施形態に開示されている複数の構成要素の適宜な組み合わせにより種々の発明を形成できる。例えば、実施形態に示される全構成要素から幾つかの構成要素を削除しても良い。更に、異なる実施形態に亘る構成要素を適宜組み合せても良い。 In short, this invention is not limited to the above-described embodiment as it is, and in the implementation stage, the components can be modified and embodied without departing from the gist of the invention. Furthermore, various inventions can be formed by appropriate combinations of multiple components disclosed in the above-described embodiment. For example, some components may be deleted from all of the components shown in the embodiment. Furthermore, components from different embodiments may be appropriately combined.
　１…サーバ
　２…コンピュータ
　１１，２１…制御部
　１２，２２…プログラム記憶部
　１３，２３…データ記憶部
　１４，２４…通信インタフェース
　１５，２５…入出力インタフェース
　１０１，２０１…入力装置
　１０２，２０２…出力装置
　１１１，１１７…操作ログ収集部
　１１１Ｒ…操作情報レコード
　１１２…ログ分類部
　１１３…拡張ＵＩ収集部
　１１４…一致度算出部
　１１５…組み合わせ抽出部
　１１６，１１８…拡張ＵＩ提案部
　１３１，２３２…操作ログ記憶部
　１３２…分類結果記憶部
　１３３，２３１…拡張ＵＩ記憶部
　１３４…提案記憶部
　２１１…作業実行部
　２１２…操作情報送信部
　２１３…拡張ＵＩ出力部
　２１４…提案取得部
　２１５…操作ログ記録部
　２１６…ログ出力部
　Ｂ…拠点
　Ｈ…本部
　ＮＷ…ネットワーク
　Ｓ…拡張ＵＩ提案システム

  LIST OF SYMBOLS 1...Server 2... Computer 11, 21... Control unit 12, 22... Program storage unit 13, 23... Data storage unit 14, 24... Communication interface 15, 25...Input/ output interface 101, 201... Input device 102, 202...Output device 111, 117...Operation log collection unit 111R...Operation information record 112...Log classification unit 113...Extended UI collection unit 114...Matching degree calculation unit 115... Combination extraction unit 116, 118...Extended UI proposal unit 131, 232...Operation log storage unit 132...Classification result storage unit 133, 231...Extended UI storage unit 134...Proposal storage unit 211...Work execution unit 212...Operation information transmission unit 213...Extended UI output unit 214...Proposal acquisition unit 215...Operation log recording unit 216...Log output unit B...Base H...Headquarters NW: Network S: Extended UI Proposal System

Claims (7)

  1. 　それぞれ、操作対象プログラムの作業画面上に配置されたユーザインタフェース（ＵＩ）部品にオーバレイされる拡張ＵＩ部品を有し、前記拡張ＵＩ部品への入力情報を前記ＵＩ部品に入力されたものとして、前記操作対象プログラムに反映させる拡張ＵＩを使用した作業と、前記拡張ＵＩを使用しない作業と、の少なくとも一方の作業を少なくとも一つ実行する、複数の拠点のコンピュータから、ネットワークを介して、前記コンピュータに対する操作の操作ログを収集する操作ログ収集部と、
    　前記操作ログ収集部が収集した前記操作ログを分割及び分類して、作業単位の操作ログである作業操作ログを生成する分類部と、
    　前記複数の拠点のコンピュータから、前記ネットワークを介して、各拠点の前記作業に導入されている前記拡張ＵＩを収集する拡張ＵＩ収集部と、
    　前記分類部が生成した前記作業操作ログ同士の一致度が一定値以上となり、且つ、一方に前記拡張ＵＩが導入され、他方に前記拡張ＵＩが未導入であるとき、前記他方の作業操作ログの作業を実行する拠点の前記コンピュータへ、前記ネットワークを介して、前記一方に導入されている前記拡張ＵＩの導入提案を送信する提案部と、
    　を具備する拡張ＵＩ提案装置。     an operation log collection unit that collects operation logs of operations on a computer from computers at a plurality of bases via a network, the computers each having an extended UI component that is overlaid on a UI component arranged on a work screen of a program to be operated, and performing at least one of an operation using an extended UI in which input information to the extended UI component is reflected in the program to be operated as if it had been input to the UI component, and an operation not using the extended UI;
    a classification unit that divides and classifies the operation logs collected by the operation log collection unit to generate a work operation log that is an operation log for each work;
    an extended UI collection unit that collects the extended UI introduced in the work at each of the plurality of bases from the computers at the plurality of bases via the network;
    a proposal unit that transmits, when a degree of agreement between the work operation logs generated by the classification unit is equal to or greater than a certain value and the extended UI is introduced into one of the work operation logs while the extended UI is not introduced into the other of the work operation logs, a proposal for introducing the extended UI introduced into the one of the work operation logs via the network to the computer of the base that executes the work of the other of the work operation logs;
    An extended UI suggestion device comprising:
  2. 　前記提案部は、
    　　前記分類部が生成した前記作業操作ログ同士の一致度を全ての組み合わせについて算出する一致度算出部と、
    　　前記一致度算出部が算出した前記一致度が前記一定値以上の組み合わせを抽出し、更に、それら抽出した前記組み合わせの中から、一方に前記拡張ＵＩが導入され且つ他方に前記拡張ＵＩが未導入である組み合わせを抽出する組み合わせ抽出部と、
    　　前記組み合わせ抽出部が抽出した前記組み合わせについて、前記他方の作業操作ログの作業を実行する前記拠点の前記コンピュータへ、前記一方の作業操作ログの作業に対して導入されている前記拡張ＵＩの導入を提案する前記導入提案を、前記ネットワークを介して送信する拡張ＵＩ提案部と、
    を含む、
    　請求項１に記載の拡張ＵＩ提案装置。     The suggestion unit,
    a matching degree calculation unit that calculates a matching degree between the work operation logs generated by the classification unit for all combinations;
    a combination extraction unit that extracts combinations in which the degree of coincidence calculated by the degree of coincidence calculation unit is equal to or greater than the certain value, and further extracts, from the extracted combinations, combinations in which the extended UI is introduced in one and the extended UI is not introduced in the other;
    an extended UI suggestion unit that transmits, via the network, the introduction proposal that proposes introduction of the extended UI that is introduced into the work of the one work operation log to the computer of the base that executes the work of the other work operation log for the combination extracted by the combination extraction unit;
    including,
    The extended UI suggestion device according to claim 1 .
  3. 　前記操作ログ収集部は、
    　　前記拠点の前記コンピュータから前記ネットワークを介して送信されてくる操作情報から前記操作ログを生成すると共に、
    　　前記操作情報に基づく、前記拠点の前記コンピュータによる前記作業の終了の検出に応じて、前記分類部の動作を開始させ、
    　　前記操作情報に基づく、前記拠点の前記コンピュータによる前記作業の開始の検出に応じて、前記提案部による前記拡張ＵＩの前記導入提案の送信を行わせる、
    　請求項１又は２に記載の拡張ＵＩ提案装置。     The operation log collection unit includes:
    generating the operation log from operation information transmitted from the computer at the base via the network;
    starting an operation of the classification unit in response to detection of completion of the work by the computer at the site based on the operation information;
    causing the suggestion unit to transmit the introduction proposal for the extended UI in response to detection of the start of the work by the computer at the base based on the operation information;
    The extended UI proposing device according to claim 1 .
  4. 　前記操作ログ収集部は、前記拠点の前記コンピュータから前記ネットワークを介して送信されてくる前記操作ログを受信し、
    　前記分類部、前記拡張ＵＩ収集部及び前記提案部は、予め設定されたタイミングで又はユーザ指示に応じて動作を開始する、
    　請求項１又は２に記載の拡張ＵＩ提案装置。     the operation log collection unit receives the operation log transmitted from the computer at the base via the network,
    the classification unit, the extended UI collection unit, and the suggestion unit start operating at a preset timing or in response to a user instruction.
    The extended UI proposing device according to claim 1 .
  5. 　前記提案部は、前記拡張ＵＩの前記導入提案を受信した前記拠点の前記コンピュータから前記ネットワークを介して提案受諾を受信したとき、当該コンピュータへ前記ネットワークを介して、前記導入提案を行った前記拡張ＵＩを送信する、
    　請求項１又は２に記載の拡張ＵＩ提案装置。     When the proposal unit receives a proposal acceptance from the computer at the base that has received the introduction proposal of the extended UI via the network, the proposal unit transmits the extended UI for which the introduction proposal has been made to the computer via the network.
    The extended UI proposing device according to claim 1 .
  6. 　プロセッサとメモリとを備え、それぞれ、操作対象プログラムの作業画面上に配置されたＵＩ部品にオーバレイされる拡張ＵＩ部品を有し、前記拡張ＵＩ部品への入力情報を前記ＵＩ部品に入力されたものとして、前記操作対象プログラムに反映させる拡張ＵＩを使用した作業と、前記拡張ＵＩを使用しない作業と、の少なくとも一方の作業を少なくとも一つ実行する、複数の拠点のコンピュータに、何れかの拠点のコンピュータで使用されている前記拡張ＵＩの導入を、ネットワークを介して提案する拡張ＵＩ提案装置が実行する拡張ＵＩ提案方法であって、
    　前記プロセッサが、前記ネットワークを介して前記複数の拠点の前記コンピュータから、前記コンピュータに対する操作の操作ログを収集し、前記収集した前記操作ログを前記メモリに記憶させることと、
    　前記プロセッサが、前記メモリに記憶された前記操作ログを分割及び分類して、作業単位の操作ログである作業操作ログを生成し、前記生成した作業操作ログを前記メモリに記憶させることと、
    　前記プロセッサが、前記ネットワークを介して前記複数の拠点のコンピュータから、各拠点の前記作業に導入されている前記拡張ＵＩを収集し、前記収集した前記拡張ＵＩを前記メモリに記憶させることと、
    　前記プロセッサが、前記メモリに記憶された前記作業操作ログ同士の一致度が一定値以上となり、且つ、一方に前記拡張ＵＩが導入され、他方に前記拡張ＵＩが未導入であるとき、前記他方の作業操作ログの作業を実行する拠点の前記コンピュータへ、前記メモリに記憶された前記一方に導入されている前記拡張ＵＩの導入提案を、前記ネットワークを介して送信することと、
    　を含む拡張ＵＩ提案方法。     An extended UI proposal method implemented by an extended UI proposal device that includes a processor and a memory, each of which has an extended UI component that is overlaid on a UI component arranged on a work screen of a program to be operated, and which performs at least one of an operation using an extended UI that reflects input information to the extended UI component in the program to be operated as if it had been input to the UI component, and an operation not using the extended UI, the method comprising:
    The processor collects operation logs of operations performed on the computers from the computers at the plurality of bases via the network, and stores the collected operation logs in the memory;
    The processor divides and classifies the operation log stored in the memory to generate a work operation log which is an operation log for each task, and stores the generated work operation log in the memory;
    The processor collects the extended UI introduced in the work at each of the plurality of bases from the computers at the plurality of bases via the network, and stores the collected extended UI in the memory;
    When the degree of agreement between the work operation logs stored in the memory is equal to or greater than a certain value, and the extended UI is introduced in one of the work operation logs while the extended UI is not introduced in the other, the processor transmits, via the network, to the computer at the base performing the work of the other work operation log, a proposal to introduce the extended UI that is introduced in the one of the work operation logs stored in the memory;
    The proposed method for an extended UI includes:
  7. 　請求項１に記載の拡張ＵＩ提案装置の各部が行う処理を、前記拡張ＵＩ提案装置が備えるプロセッサに実行させる拡張ＵＩ提案プログラム。

          2. An extended UI proposal program that causes a processor included in the extended UI proposal device to execute processes performed by each unit of the extended UI proposal device according to claim 1.
PCT/JP2022/046414 2022-12-16 2022-12-16 Extended ui proposal apparatus, extended ui proposal method, and extended ui proposal program WO2024127638A1 (en)

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Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2014102634A (en) * 2012-11-19 2014-06-05 Nippon Telegr & Teleph Corp <Ntt> Method and apparatus for supporting user operation
JP2016212736A (en) * 2015-05-12 2016-12-15 日本電信電話株式会社 Operation assist device, operation assist program, and operation assist method

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2014102634A (en) * 2012-11-19 2014-06-05 Nippon Telegr & Teleph Corp <Ntt> Method and apparatus for supporting user operation
JP2016212736A (en) * 2015-05-12 2016-12-15 日本電信電話株式会社 Operation assist device, operation assist program, and operation assist method

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