WO2024075401A1 - Information processing device, information processing method, and information processing program - Google Patents

Information processing device, information processing method, and information processing program Download PDF

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Publication number
WO2024075401A1
WO2024075401A1 PCT/JP2023/029504 JP2023029504W WO2024075401A1 WO 2024075401 A1 WO2024075401 A1 WO 2024075401A1 JP 2023029504 W JP2023029504 W JP 2023029504W WO 2024075401 A1 WO2024075401 A1 WO 2024075401A1
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WIPO (PCT)
Prior art keywords
information
nonwoven fabric
user
facility
comparison
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Application number
PCT/JP2023/029504
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French (fr)
Japanese (ja)
Inventor
悟 木内
千春 大山
学 平田
毅 大西
択治 門前
美奈 谷川
達哉 江波戸
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ユニ・チャーム株式会社
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Publication of WO2024075401A1 publication Critical patent/WO2024075401A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/22—Social work or social welfare, e.g. community support activities or counselling services
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

Definitions

  • the present invention relates to an information processing device, an information processing method, and an information processing program.
  • One example of such technology is a technology that acquires payment information, which is information related to the payment of fees for the use of nonwoven fabric products by users linked to users who use the nonwoven fabric products at each facility, and calculates the cost of providing nonwoven fabric products to the specified facility, which is the cost to be provided to a provider that provides nonwoven fabric products to each facility, based on the payment information of the user corresponding to the specified facility.
  • This application was made in light of the above, and aims to make it easier to understand the status of use of nonwoven fabric products in facilities.
  • the information processing device is characterized by having an acquisition unit that acquires from a specific facility standard information indicating standards regarding the use of nonwoven fabric products by users at the facility and comparison information indicating a comparison result with the nonwoven fabric products used by the user at the facility, and an output unit that outputs information regarding the user's use of nonwoven fabric products based on the comparison information received by the acquisition unit.
  • the usage status of nonwoven fabric products in a facility can be easily understood.
  • FIG. 1 is a diagram illustrating an example of information processing according to an embodiment.
  • FIG. 2 is a diagram illustrating an example of the configuration of the information processing device 10 according to the embodiment.
  • FIG. 3 is a diagram showing an example of the facility information database 31 according to the embodiment.
  • FIG. 4 is a diagram showing an example of the user information database 32 according to the embodiment.
  • FIG. 5 is a flowchart showing an example of the flow of information processing executed by the information processing device 10 according to the embodiment.
  • FIG. 6 is a diagram illustrating an example of a hardware configuration.
  • Aspect 1 is characterized by having an acquisition unit that acquires from a specific facility standard information indicating standards regarding the use of nonwoven fabric products by users at the facility and comparison information indicating a comparison result with the nonwoven fabric products used by the user at the facility, and an output unit that outputs information regarding the use of the nonwoven fabric products by the user based on the comparison information received by the acquisition unit.
  • the facility staff, etc. only need to input the criteria for the user's use of nonwoven fabric products (e.g., the number of nonwoven fabric products used per day that the facility determines to be appropriate for the user, the timing for replacing nonwoven fabric products, the type of nonwoven fabric product, etc.) and the results of a comparison between the nonwoven fabric products actually used (e.g., whether the nonwoven fabric products used deviate from the criteria), and information regarding the user's use of nonwoven fabric products (e.g., information for managing the inventory of nonwoven fabric products at the facility) can be output, making it possible to easily grasp the status of nonwoven fabric product usage at the facility (e.g., a situation in which more nonwoven fabric products are being used than the criteria).
  • the criteria for the user's use of nonwoven fabric products e.g., the number of nonwoven fabric products used per day that the facility determines to be appropriate for the user, the timing for replacing nonwoven fabric products, the type of nonwoven fabric product, etc.
  • the standard information indicating the standard regarding the use of nonwoven fabric products by the users of a specified unit is acquired, and the comparison information indicating the results of a comparison between the nonwoven fabric products used by each of the users of the specified unit is acquired, and information regarding the nonwoven fabric products used by the users of the specified unit is output based on the comparison information.
  • this aspect 3 for example, it is possible to output information showing the usage status of nonwoven fabric products by users throughout the entire facility or the usage status of nonwoven fabric products throughout the entire room in which the users are located, thereby improving convenience.
  • the standard information indicating the standards regarding the use of nonwoven fabric products by the users on a floor-by-floor basis in the facility is acquired, and the comparison information indicating the results of a comparison between the nonwoven fabric products used by each of the users on a floor-by-floor basis is acquired.
  • the standard information indicating the standard for the user's use of the nonwoven fabric product and the comparison information indicating the results of a comparison between the nonwoven fabric product used by the user are obtained.
  • a standard for the user's use of the nonwoven fabric product is determined based on user information about the user, and the comparison information showing a comparison result between the standard information showing the determined standard and the nonwoven fabric product used by the user is obtained.
  • the facility does not need to determine the criteria, but can instead determine the criteria based on the user's attributes, level of care, etc., thereby improving convenience.
  • the facility does not need to determine standards for each type of nonwoven fabric product, but can instead determine standards based on the attributes and level of care of the user, thereby improving convenience.
  • the user's criteria for use of the nonwoven fabric product are updated based on the comparison information.
  • the standard can be updated based on the comparison information, thereby improving convenience.
  • the comparison information is obtained that shows a comparison result between the reference information indicating the quantity of nonwoven fabric products used by the user in a specified period and the nonwoven fabric products used by the user.
  • information can be obtained that indicates whether the quantity of nonwoven fabric products actually used by users deviates from the standard, and if it deviates significantly from the standard, information to that effect (for example, information regarding the ordering of nonwoven fabric products) can be output to the facility, thereby preventing the facility from having an excess inventory of nonwoven fabric products or running out of stock.
  • the comparison information is obtained that indicates a comparison result between the reference information indicating the timing at which the user uses the nonwoven fabric product and the timing at which the nonwoven fabric product was used by the user.
  • information indicating whether or not nonwoven fabric products are being replaced at an appropriate time can be output to the user's relatives, etc., thereby ensuring the transparency of the facility.
  • the comparison information is obtained that indicates a comparison result between the reference information indicating the type of nonwoven fabric product used by the user and the nonwoven fabric product used by the user.
  • information is obtained that indicates whether the type of nonwoven fabric product actually used by the user is out of standard, and if it is out of standard, information regarding the ordering of the nonwoven fabric product actually used can be output to the facility, thereby preventing a situation in which the facility runs out of nonwoven fabric products.
  • information indicating whether or not the nonwoven fabric product is being used in accordance with the standards can be output to the user's relatives, etc., thereby ensuring the transparency of the facility.
  • information regarding the amount to be charged for the user's use of the nonwoven fabric product is output based on information regarding whether the user has subscribed to a subscription service for the nonwoven fabric product.
  • aspects 12 to 14 information is output regarding the amount to be charged to the user for the use of the nonwoven fabric product, based on the price of the nonwoven fabric product provided to the facility by the provider of the nonwoven fabric product.
  • the price of nonwoven fabric products may vary from facility to facility depending on the provider (wholesaler, etc.) of the nonwoven fabric products to the facility. Therefore, according to aspect 15, for example, information indicating the amount charged to the user's relatives, etc., can be output based on the price of the nonwoven fabric products provided to the facility by the provider of the nonwoven fabric products, thereby improving convenience.
  • a predetermined alert is output to a caregiver who is caring for the user at the facility.
  • an alert can be sent to facility staff, etc., thereby improving the quality of service at the facility.
  • information regarding the ordering of nonwoven fabric products can be output directly to the facility or the supplier of the nonwoven fabric products, eliminating the need for the facility to generate information for ordering and output it to the supplier, thereby improving convenience.
  • aspect 19 it is possible to output information regarding ordering nonwoven fabric products for the entire facility or for the entire room in which the user is located, thereby improving convenience.
  • intake date and time information indicating the date and time when the user consumed food or drink is further acquired, and the intake date and time information is output to users who have a predetermined relationship with the user.
  • information indicating whether or not food and drink are being provided appropriately to the user can be output to the user's relatives, etc., thereby ensuring the transparency of the facility.
  • the comparison information indicating a comparison result between the standard information indicating standards regarding the use of absorbent articles by the user in the facility and the absorbent articles used by the user in the facility is acquired, and information regarding the use of the absorbent articles by the user is output based on the comparison information.
  • information regarding the user's use of absorbent articles can be output simply by the facility staff inputting the results of a comparison between the standards for the user's use of absorbent articles (such as diapers) and the absorbent articles actually used, making it easy to grasp the status of absorbent article use in the facility.
  • FIG. 1 is a diagram showing an example of information processing according to the embodiment.
  • the information processing system 1 shown in FIG. 1 includes an information processing device 10, which is an example of the information processing device according to the present application, a user terminal 100, and a facility terminal 200.
  • the information processing device 10, the user terminal 100, and the facility terminal 200 are connected to each other via a network N (see FIG. 2, for example) so as to be able to communicate with each other by wire or wirelessly.
  • the network N is, for example, a WAN (Wide Area Network) such as the Internet.
  • the information processing system 1 shown in FIG. 1 may include a plurality of information processing devices 10, a plurality of user terminals 100, and a plurality of facility terminals 200.
  • the information processing device 10 is an information processing device that controls information processing, which will be described later, and is realized, for example, by a server device or a cloud system.
  • the information processing device 10 acquires from the facility, standard information indicating standards regarding the use of nonwoven fabric products by users in facilities such as nursing homes, care facilities, kindergartens, nursery schools, child welfare facilities, hospitals, etc., and comparison information indicating the results of a comparison with the nonwoven fabric products used by users in the facility, and outputs information based on the comparison information.
  • the user terminal 100 is an information processing device used by a user (such as a relative) who has a certain relationship with a user who uses nonwoven products in a facility.
  • the user terminal 100 is realized, for example, by a smartphone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, or a PDA (Personal Digital Assistant).
  • the user terminal 100 also displays information distributed by the information processing device 10 or the like using a web browser or application.
  • the user terminal 100 is a smartphone used by a user.
  • the facility terminal 200 is an information processing device used by facility staff (e.g., caregivers, childcare workers, nurses, etc.).
  • the facility terminal 200 is realized, for example, by a smartphone, tablet terminal, notebook PC, desktop PC, mobile phone, PDA, etc.
  • the facility terminal 200 also displays information distributed by the information processing device 10, etc., using a web browser or application.
  • the facility terminal 200 is a tablet terminal used by staff.
  • the user terminal 100 is used by a user (user U1) identified by the user ID "UID#1".
  • the user terminal 100 may be regarded as the same as user U1.
  • user U1 may also be read as user terminal 100.
  • facility terminals 200-1 to 200-N (N is any natural number) will be described according to the staff member who uses facility terminal 200 in facility #1.
  • facility terminal 200 is the facility terminal 200 used by staff member (staff member C1) identified by staff ID "CID#1".
  • facility terminals 200 to 200-N will be referred to as facility terminal 200 when there is no particular distinction to be made.
  • facility terminal 200 may be regarded as the same as staff member. In other words, in the following explanation, staff member can also be read as facility terminal 200.
  • facility #1 is a care facility.
  • a care recipient R1-1 (a user who uses nonwoven fabric products at the facility) who is a relative of user U1, is residing in facility #1.
  • the nonwoven fabric products are absorbent articles (such as diapers or urine pads) for care recipients.
  • the information processing device 10 acquires care recipient information on the care recipients residing in facility #1 (in other words, user information on users of nonwoven fabric products) from the facility terminal 200 or the like, and manages it in the memory unit of its own device. For example, the information processing device 10 acquires information indicating the care recipient's gender, age, weight, height, level of care, number of each type of absorbent article to be used, a schedule for replacing absorbent articles, whether or not the care recipient has subscribed to a subscription service for absorbent articles, etc.
  • the information processing device 10 acquires information about the care recipient that indicates the number of each type of absorbent article to be used (e.g., the number per day) and the schedule for changing the absorbent articles (e.g., changing absorbent articles at 6:00, 9:00, 1:00, 17:00, and 22:00), which are determined by staff or the like when the care recipient moves into facility #1 or after the care recipient moves into facility #1.
  • the information processing device 10 also acquires information indicating the type of diaper to be used by the care recipient (e.g., pants type, tape type, with or without wings, day use, night use), the type of urine pad (e.g., pants type, tape type), and combinations of diapers and urine pads, as information indicating the type of diaper to be used by the care recipient.
  • the information processing device 10 acquires information about facility #1 from the facility terminal 200 or the like, and manages it in the memory unit of its own device. For example, the information processing device 10 acquires information indicating the room or floor in which the care recipients reside, the number of care recipients in the room, the number of care recipients on the floor, the price of absorbent articles provided to facility #1 by wholesalers or the like, the inventory of absorbent articles throughout facility #1, and the inventory of absorbent articles on each floor within facility #1.
  • the information processing device 10 acquires from the facility terminal 200 reference information indicating standards regarding the use of absorbent articles by the care recipient R1-1 and comparison information indicating the results of a comparison between the absorbent articles actually used by the care recipient R1-1 (step S1). For example, a staff member of facility #1 inputs into the facility terminal 200 reference information based on care recipient information #1 regarding the care recipient R1-1, which is managed in a memory unit of the facility terminal 200, and comparison information indicating the results of a comparison between the absorbent articles actually used by the care recipient R1-1. Then, the information processing device 10 acquires the information input into the facility terminal 200 by the staff member.
  • the staff member inputs information into the facility terminal 200 for each day indicating whether the number of each type of absorbent article that the care recipient R1-1 is scheduled to use in a day (reference number) matches the number of absorbent articles that the care recipient R1-1 actually used in a day. If there is a type of absorbent article for which the reference number and the number actually used by the care recipient R1-1 do not match, the staff member further inputs information into the facility terminal 200 indicating that type and the number of absorbent articles of that type that were actually used. Furthermore, if a type of absorbent article that was not scheduled for use by the care recipient R1-1 is used, the staff member inputs information into the facility terminal 200 indicating that type and the number of absorbent articles of that type that were actually used.
  • the staff member inputs information into the facility terminal 200 for each day indicating whether the schedule (reference schedule) for changing absorbent articles used by care recipient R1-1, as indicated by care recipient information #1, matches the date and time when care recipient R1-1's absorbent articles were actually changed.
  • the staff member further inputs information into the facility terminal 200 indicating the date and time when care recipient R1-1's absorbent articles were actually changed.
  • the information processing device 10 also acquires comparison information for care recipients other than care recipient R1-1 residing in facility #1 using a method similar to that described above.
  • the information processing device 10 may acquire from the facility terminal 200 standard information indicating standards regarding the use of absorbent articles by a specified unit of care recipients and comparison information indicating a comparison result between the absorbent articles used by each of the care recipients of the unit. For example, the information processing device 10 acquires from the facility terminal 200 for each day comparison information indicating whether the number of absorbent articles of each type for which all of the care recipients residing in facility #1 plan to use absorbent articles per day matches the absorbent articles actually used by care recipient R1-1 per day.
  • the information processing device 10 also acquires from the facility terminal 200 for each day comparison information indicating whether the number of absorbent articles of each type for which all of the care recipients residing on a specified floor (e.g., floor #1, floor #2) of facility #1 plan to use absorbent articles per day matches the absorbent articles actually used by care recipient R1-1 per day. Additionally, the information processing device 10 acquires from the facility terminal 200, for each day, comparison information indicating whether the number of absorbent articles of each type that are planned to be used by all care recipients residing in a specified room in facility #1 matches the absorbent articles actually used by care recipient R1-1 for that day.
  • a specified floor e.g., floor #1, floor #2
  • the information processing device 10 outputs information related to ordering absorbent articles to the facility terminal 200 (step S2). For example, the information processing device 10 outputs information related to ordering absorbent articles for each predetermined period (e.g., one week, one month) based on the comparison information acquired from the facility terminal 200 during that period.
  • predetermined period e.g., one week, one month
  • the information processing device 10 typically outputs to the facility terminal 200 as information related to ordering absorbent articles to be used by the care recipient R1-1, the number obtained by subtracting or adding the number of absorbent articles of the type indicated in the comparison information acquired for the care recipient R1-1 from the number of absorbent articles of each type to be ordered for the care recipient R1-1 for each predetermined period (e.g., the total reference number for the care recipient R1-1 during the predetermined period).
  • the information processing device 10 outputs information indicating that 55 absorbent articles of type #1 are to be ordered for care recipient R1-1. Furthermore, if comparison information is acquired indicating that a total of 50 absorbent articles of type #2 are normally ordered in period #1 and that 10 fewer absorbent articles of type #2 were used in period #1 than the reference number of absorbent articles of type #2, the information processing device 10 outputs information indicating that 40 absorbent articles of type #1 are to be ordered for care recipient R1-1.
  • the information processing device 10 outputs information indicating that 10 absorbent articles of type #3 will be ordered for care recipient R1-1.
  • the information processing device 10 outputs information regarding orders to the facility terminal 200 for care recipients other than care recipient R1-1 residing in facility #1 using a method similar to that described above.
  • the information processing device 10 may also compile information regarding orders for units such as all care recipients residing in facility #1, all care recipients residing on a specified floor of facility #1, or all care recipients residing in a specified room of facility #1, and output the information regarding orders to the facility terminal 200.
  • the information processing device 10 may output information regarding the order to a supplier of absorbent articles to facility #1 (e.g., a manufacturer that manufactures absorbent articles, or a wholesaler that distributes absorbent articles to facility #1, etc.).
  • a supplier of absorbent articles to facility #1 e.g., a manufacturer that manufactures absorbent articles, or a wholesaler that distributes absorbent articles to facility #1, etc.
  • the information processing device 10 may output information regarding ordering when the inventory of absorbent articles in facility #1, estimated based on the comparison information, falls below a predetermined threshold.
  • the information processing device 10 outputs information regarding the use of absorbent articles for the care recipient R1-1 to the user terminal 100 based on the comparison information (step S3). For example, for each specified period, the information processing device 10 outputs the number and type of absorbent articles actually used for the care recipient R1-1 during that period, the number and type of absorbent articles actually used, a charge amount according to the price of the absorbent articles provided to facility #1 by wholesalers, etc., and information indicating whether the absorbent articles are being replaced according to a standard schedule. Furthermore, if the care recipient R1-1 has subscribed to a subscription service, the information processing device 10 outputs information indicating a charge amount according to the contents of the subscription service.
  • the information processing device 10 outputs information regarding the ordering of absorbent articles to the facility by only obtaining information indicating whether the criteria and information regarding actual use by the care recipient match. This allows the information processing device 10 according to the embodiment to easily grasp the usage status of nonwoven fabric products in the facility.
  • the information processing device 10 outputs to the relatives of the care recipient, information indicating the status of the care recipient's use of absorbent articles, in other words, the status of the care recipient's care at the facility.
  • the information processing device 10 according to the embodiment can output to the relatives of the care recipient information indicating whether the absorbent articles are being replaced at the appropriate time and information indicating whether the absorbent articles are being used according to standards, thereby ensuring the transparency of the facility and preventing a situation in which the relatives request the facility to show evidence of the use of absorbent articles.
  • absorbent articles were sometimes provided to facilities such as nursing homes by wholesalers, but in such cases, the wholesalers collected a margin.
  • information such as the usage status of the absorbent articles at the facility was kept as a black box because the wholesaler acted as an intermediary for the absorbent articles to the facility, making it difficult for the manufacturer of the absorbent articles to sell directly to the facility. Therefore, the information processing device 10 according to the embodiment obtains comparison information, thereby visualizing the usage status of absorbent articles at nursing homes and the like, enabling the manufacturer of the absorbent articles to sell directly to nursing homes and the like, and eliminating the need for the wholesaler to collect a margin, making it possible to provide absorbent articles at a lower cost.
  • the information processing device 10 may determine a standard for the care recipient R1-1 based on the gender, age, weight, height, level of care, etc. of the care recipient R1-1, and obtain comparison information showing a comparison result between the determined standard and the absorbent article actually used by the care recipient. For example, the information processing device 10 determines the standard determined by the staff of the facility #1 for other care recipients similar to the care recipient R1-1 in gender, age, weight, height, and level of care, as the standard for the care recipient R1-1.
  • the information processing device 10 determines the number of absorbent articles of each type to be used and the schedule for replacing absorbent articles determined by the staff of the facility #1 for other care recipients similar to the care recipient R1-1 in gender, age, weight, height, and level of care, as the standard for the care recipient R1-1 in care level.
  • the information processing device 10 may update the criteria for the care recipient R1-1 based on the comparison information. For example, when comparison information indicating that the criteria information for the care recipient R1-1 does not match the absorbent article actually used by the care recipient R1-1 is acquired a predetermined number of times, the information processing device 10 updates the criteria information based on information regarding the absorbent article actually used by the care recipient R1-1.
  • the information processing device 10 may output a predetermined alert to the facility terminal 200 when the comparison information satisfies a predetermined condition. For example, when comparison information indicating that the reference number of the care recipient R1-1 does not match the absorbent articles actually used by the care recipient R1-1 in one day is acquired a predetermined number of times, the information processing device 10 outputs an alert to the facility terminal 200 to prompt the user to replace the absorbent articles based on the reference number.
  • the information processing device 10 when comparison information indicating that the reference schedule of the care recipient R1-1 does not match the date and time when the absorbent articles of the care recipient R1-1 were actually replaced is acquired a predetermined number of times, the information processing device 10 outputs an alert to the facility terminal 200 to prompt the user to replace the absorbent articles based on the reference schedule.
  • the care recipient's excretion may decrease (for example, the frequency of changing absorbent articles may decrease). Therefore, when the comparison information indicates that absorbent articles are being changed less frequently, the information processing device 10 may output an alert regarding the health condition or unfortunate event of the care recipient to the facility terminal 200.
  • the information processing device 10 may acquire information indicating the date and time when the care recipient R1-1 ate a meal or consumed a drink, and output the acquired information to the user terminal 100.
  • Fig. 2 is a diagram showing an example of the configuration of the information processing device 10 according to an embodiment.
  • the information processing device 10 has a communication unit 20, a storage unit 30, and a control unit 40.
  • the communication unit 20 is realized by, for example, a network interface card (NIC) etc.
  • the communication unit 20 is connected to the network N by wire or wirelessly, and transmits and receives information between the user terminal 100, the facility terminal 200, etc.
  • the storage unit 30 is realized by, for example, a semiconductor memory element such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk. As shown in FIG. 2 , the storage unit 30 has a facility information database 31 and a user information database 32.
  • Fig. 3 is a diagram showing an example of the facility information database 31 according to an embodiment.
  • the facility information database 31 has items such as "facility ID”, “location information”, "floor information”, “room information”, “inventory information”, “staff information”, and "nonwoven fabric product information”.
  • “Facility ID” indicates identification information for identifying the facility.
  • “Location information” indicates the location of the facility.
  • “Floor information” indicates information about each floor in the facility, and stores, for example, identification information for identifying the floor and information about users on each floor (for example, identification information for identifying users and the number of users).
  • “Room information” indicates information about each room in which users are located in the facility, and stores, for example, identification information for identifying the room and information about users in each room (for example, identification information for identifying users and the number of users).
  • "Inventory information” indicates the inventory of nonwoven fabric products at the facility.
  • Staff information indicates information about the staff (staff members) of the facility.
  • “Nonwoven fabric product information” indicates information about nonwoven fabric products used in the facility, and stores, for example, information such as the price when the nonwoven fabric products are provided by the supplier.
  • Figure 3 shows an example in which the location information of a facility identified by a facility ID "AID#1" is "Location Information #1", the floor information is “Floor Information #1”, the room information is “Room Information #1”, the inventory information is “Inventory Information #1”, the staff information is “Staff Information #1”, and the nonwoven fabric product information is "Nonwoven Fabric Product Information #1".
  • Fig. 4 is a diagram showing an example of the user information database 32 according to an embodiment.
  • the user information database 32 has items such as "user ID”, “user ID”, “facility ID”, “floor ID”, “room ID”, “attribute information”, “standard information”, “comparison information”, “behavior information”, and "subscription information”.
  • “User ID” indicates identification information for identifying a user.
  • “User ID” indicates identification information for identifying a user who has a specific relationship with the user.
  • “Facility ID” indicates identification information for identifying the facility in which the user is located.
  • “Floor ID” indicates identification information for identifying the area in which the user is located in the facility.
  • “Room ID” indicates identification information for identifying the room in which the user is located in the facility.
  • “Attribute information” indicates information about the attributes of the user, and for example, information such as gender, age, weight, height, and level of care required is stored.
  • “Standard information” indicates standards regarding the use of nonwoven fabric products by users in the facility.
  • Comparison information indicates the results of a comparison between the standard information and the nonwoven fabric products used by the user in the facility.
  • Behavior information indicates information about the behavior of the user in the facility, and for example, information indicating the date and time when the user consumed food and drink is stored.
  • Subscribescription information stores information indicating whether the user has subscribed to a subscription service for nonwoven fabric products, the contents of the subscription service, and the like.
  • FIG. 4 shows an example in which a user having a predetermined relationship with a user identified by user ID "RID#1" is identified by user ID "UID#1", the user is located in a facility identified by facility ID "AID#1", on a floor identified by floor ID “FID#1", in a room identified by room ID “BID#1", and the attribute information is "attribute information #1", the reference information is “reference information #1”, the comparison information is “comparison information #1”, the behavior information is "behavior information #1”, and the subscription information is "subscription information #1".
  • the control unit 40 is a controller, and is realized, for example, by a CPU (Central Processing Unit) or an MPU (Micro Processing Unit) executing various programs stored in a storage device inside the information processing device 10 using a RAM as a working area.
  • the control unit 40 is also a controller, and is realized, for example, by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).
  • the control unit 40 according to the embodiment has a reception unit 41, a determination unit 42, an acquisition unit 43, an output unit 44, and an update unit 45, and realizes or executes the functions and actions of information processing described below.
  • the receiving unit 41 receives standard information indicating standards regarding the use of nonwoven fabric products by users in a specified facility and usage information regarding the nonwoven fabric products used by the users in the facility. For example, the receiving unit 41 receives the user's standard information and the user's usage information from the facility terminal 200.
  • the reception unit 41 may also receive comparison information indicating the results of a comparison between the reference information and the nonwoven fabric product used by the user at the facility.
  • the determination unit 42 determines criteria for the user's use of the nonwoven fabric product based on the user information about the user. For example, in the example of Fig. 1, the determination unit 42 refers to the user information database 32 and determines criteria for the care recipient R1-1 based on the gender, age, weight, height, level of care, etc. of the care recipient R1-1.
  • the determination unit 42 may also determine standards for the user's use of nonwoven fabric products for each type of nonwoven fabric product used by the user based on the user information about the user. For example, in the example of FIG. 1, the determination unit 42 determines the number of absorbent articles of each type to be used and the schedule for replacing absorbent articles, which have been determined by staff of facility #1 for other care recipients whose gender, age, weight, height, and level of care are similar to that of care recipient R1-1, as standards for the level of care recipient R1-1.
  • the acquisition unit 43 acquires, from a specific facility, reference information indicating the reference standards for the use of nonwoven fabric products by users at the facility, and comparison information indicating the results of a comparison between the nonwoven fabric products used by the user at the facility. For example, in the example of FIG. 1, the acquisition unit 43 acquires, from the facility terminal 200, reference information indicating the reference standards for the use of absorbent articles by the care recipient R1-1, and comparison information indicating the results of a comparison between the absorbent articles actually used by the care recipient R1-1, and stores the information in the user information database 32.
  • the acquisition unit 43 may also acquire, as comparison information, information indicating whether the nonwoven fabric product used by the user is within the range of standards regarding the use of nonwoven fabric products by users, and if it acquires information indicating that the nonwoven fabric product used by the user is outside the range of the standards, it may further acquire information regarding the nonwoven fabric product used by the user. For example, in the example of FIG. 1, if there is a type of absorbent article for which the standard number and the number actually used by the care recipient R1-1 do not match, the acquisition unit 43 acquires information indicating the type and the number of absorbent articles of that type actually used.
  • the acquisition unit 43 may also acquire comparison information indicating a comparison result between standard information indicating standards regarding the use of nonwoven fabric products by users of a specified unit and nonwoven fabric products used by each user of the unit. For example, in the example of FIG. 1, the acquisition unit 43 acquires, for each day, from the facility terminal 200, comparison information indicating whether the number of absorbent articles of each type that all care recipients residing in facility #1 plan to use in a day matches the absorbent articles actually used by care recipient R1-1 in a day.
  • the information processing device 10 acquires, for each day, from the facility terminal 200, comparison information indicating whether the number of absorbent articles of each type that all care recipients residing in a specified room of facility #1 plan to use in a day matches the absorbent articles actually used by care recipient R1-1 in a day.
  • the acquisition unit 43 may also acquire standard information indicating standards regarding the use of nonwoven fabric products by users on a floor-by-floor basis in the facility, and comparison information indicating a comparison result between the nonwoven fabric products used by each user on a floor-by-floor basis. For example, in the example of FIG. 1, the acquisition unit 43 acquires, for each day, from the facility terminal 200, comparison information indicating whether the number of absorbent articles of each type that all care recipients residing on a specific floor (e.g., floor #1, floor #2) of facility #1 plan to use in a day matches the absorbent articles actually used by care recipient R1-1 in a day.
  • a specific floor e.g., floor #1, floor #2
  • the acquisition unit 43 may also acquire, for each type of nonwoven fabric product used by the user, reference information indicating the criteria for the user's use of the nonwoven fabric product and comparison information indicating the results of a comparison with the nonwoven fabric product used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating whether the number of each type of absorbent article that the care recipient R1-1 plans to use in a day matches the number of absorbent articles actually used by the care recipient R1-1 in a day.
  • the acquisition unit 43 may also acquire comparison information indicating a comparison result between the reference information indicating the criteria determined by the determination unit 42 and the nonwoven fabric product used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires comparison information indicating a comparison result between the reference information indicating the criteria determined by the determination unit 42 and the absorbent article actually used by the care recipient.
  • the acquisition unit 43 may also acquire comparison information indicating the comparison result between reference information indicating the quantity of nonwoven fabric products used by the user in a specified period and the nonwoven fabric products used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating whether the number of each type of absorbent article that the care recipient R1-1 plans to use in one day matches the number of absorbent articles actually used by the care recipient R1-1 in one day.
  • the acquisition unit 43 may also acquire comparison information indicating the results of a comparison between reference information indicating the timing at which the user uses the nonwoven fabric product and the timing at which the nonwoven fabric product was used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating whether the schedule for replacing the absorbent article used by the care recipient R1-1 matches the date and time at which the absorbent article of the care recipient R1-1 was actually replaced.
  • the acquisition unit 43 may also acquire comparison information indicating a comparison result between reference information indicating the type of nonwoven fabric product used by the user and the nonwoven fabric product used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating whether the type of absorbent article that the care recipient R1-1 plans to use in a day matches the type of absorbent article that the care recipient R1-1 actually used in a day.
  • the acquisition unit 43 may further acquire intake date and time information indicating the date and time when the user ingested food and drink. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating the date and time when the care recipient R1-1 ate a meal or ingested a beverage.
  • the acquisition unit 43 may also acquire reference information indicating standards regarding the use of absorbent articles by users at the facility, and comparison information indicating the results of a comparison between the absorbent articles used by the users at the facility. For example, in the example of FIG. 1, the acquisition unit 43 acquires reference information indicating standards regarding the use of absorbent articles by care recipient R1-1, and comparison information indicating the results of a comparison between the absorbent articles actually used by care recipient R1-1.
  • the output unit 44 outputs information related to the user's use of the nonwoven fabric product based on the comparison information received by the acquisition unit 43.
  • the output unit 44 refers to the facility information database 31 and the user information database 32, and outputs information related to the care recipient R1-1's use of the nonwoven fabric product to the user terminal 100 and the facility terminal 200 based on the comparison information.
  • the output unit 44 may also output information about nonwoven fabric products used by a specified unit of users based on the comparison information. For example, in the example of FIG. 1, the output unit 44 outputs information about orders to the facility terminal 200 for a unit such as all the care recipients residing in facility #1, all the care recipients residing on a specified floor of facility #1, or all the care recipients residing in a specified room of facility #1.
  • the output unit 44 may also output information regarding the user's use of the nonwoven fabric product to a user who has a predetermined relationship with the user based on the comparison information. For example, in the example of FIG. 1, the output unit 44 outputs information regarding the use of absorbent articles for the care recipient R1-1 to the user terminal 100 based on the comparison information.
  • the output unit 44 may also output information regarding the amount charged according to the user's use of the nonwoven fabric product. For example, in the example of FIG. 1, the output unit 44 outputs, for each specified period, information indicating the amount charged according to the number and type of absorbent articles actually used by the care recipient R1-1 during that period.
  • the output unit 44 may also output information regarding the amount charged for the user's use of the nonwoven fabric product, based on information regarding whether or not the user has subscribed to a subscription service for nonwoven fabric products. For example, in the example of FIG. 1, if the care recipient R1-1 has subscribed to a subscription service, the output unit 44 outputs information indicating the amount charged according to the content of the subscription service.
  • the output unit 44 may also output information regarding the amount to be charged to the user for the use of the nonwoven fabric product, based on the price of the nonwoven fabric product provided to the facility by the provider of the nonwoven fabric product. For example, in the example of FIG. 1, the output unit 44 outputs information indicating the amount to be charged according to the price of the absorbent article provided to facility #1 by a wholesaler or the like.
  • the output unit 44 may output a predetermined alert to a caregiver who cares for the user at the facility. For example, in the example of FIG. 1, when comparison information indicating that the reference number of the care recipient R1-1 does not match the absorbent articles actually used by the care recipient R1-1 in a day is acquired a predetermined number of times, the output unit 44 outputs an alert to the facility terminal 200 to encourage the care recipient to replace the absorbent articles based on the reference number.
  • the output unit 44 when comparison information indicating that the reference schedule of the care recipient R1-1 does not match the date and time when the absorbent articles of the care recipient R1-1 were actually replaced is acquired a predetermined number of times, the output unit 44 outputs an alert to the facility terminal 200 to encourage the care recipient to replace the absorbent articles based on the reference schedule. In addition, when the comparison information indicates that the frequency of replacement of absorbent articles is low, the output unit 44 outputs an alert regarding the health condition or misfortune of the care recipient to the facility terminal 200.
  • the output unit 44 may also output information regarding the ordering of nonwoven fabric products to be used by the user to the provider of the nonwoven fabric products or the facility based on the comparison information. For example, in the example of FIG. 1, the output unit 44 outputs information regarding the ordering of absorbent articles for each predetermined period based on the comparison information acquired from the facility terminal 200 during that period.
  • the output unit 44 may output information regarding ordering of nonwoven fabric products to be used by a user when the inventory of nonwoven fabric products in a facility estimated based on the comparison information falls below a predetermined threshold. For example, in the example of FIG. 1, the output unit 44 outputs information regarding ordering when the inventory of absorbent articles in facility #1 estimated based on the comparison information falls below a predetermined threshold.
  • the output unit 44 may also output information regarding ordering of nonwoven fabric products to be used by a specified unit of users. For example, in the example of FIG. 1, the output unit 44 compiles and outputs information regarding ordering for a unit such as all care recipients residing in facility #1 or all care recipients residing in a specified room in facility #1.
  • the output unit 44 may also output information regarding orders for nonwoven fabric products used by users on a floor-by-floor basis in the facility. For example, in the example of FIG. 1, the output unit 44 compiles and outputs information regarding orders for all care recipients residing on a specific floor of facility #1.
  • the output unit 44 may also output intake date and time information to a user who has a specified relationship with the user. For example, in the example of FIG. 1, the output unit 44 outputs information indicating the date and time when the care recipient R1-1 ate a meal or consumed a beverage to the user terminal 100.
  • the output unit 44 may also output information related to the user's use of absorbent articles based on the comparison information. For example, in the example of FIG. 1, the output unit 44 outputs information related to the care recipient R1-1's use of absorbent articles based on the comparison information.
  • the update unit 45 updates the standard regarding the user's use of the nonwoven fabric product based on the comparison information. For example, in the example of Fig. 1, when comparison information indicating that the standard information of the care recipient R1-1 does not match the absorbent article actually used by the care recipient R1-1 is acquired a predetermined number of times, the update unit 45 updates the standard information based on information regarding the absorbent article actually used by the care recipient R1-1.
  • FIG. 5 is a flowchart showing an example of the flow of information processing executed by the information processing device 10 according to the embodiment.
  • the information processing device 10 determines whether or not it has acquired, from a specific facility, reference information indicating the standards regarding the use of nonwoven fabric products by users at the facility, and comparison information indicating the results of a comparison between the nonwoven fabric products used by the user at the facility (step S101). If comparison information has not been acquired (step S101; No), the information processing device 10 waits until it acquires comparison information. On the other hand, if comparison information has been acquired (step S101; Yes), it outputs information regarding the user's use of nonwoven fabric products based on the comparison information (step S102), and ends the process.
  • the facility is a care facility and the nonwoven fabric product is an absorbent article for care recipients, but the facility and the nonwoven fabric product are not limited to such an example.
  • the facility may be a nursery school, kindergarten, or child welfare facility, and the nonwoven fabric product may be an absorbent article for infants and small children.
  • the facility may be a pet hotel, and the nonwoven fabric product may be an absorbent article for pets (such as a pet sheet).
  • each component of each device shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure.
  • the specific form of distribution and integration of each device is not limited to that shown in the figure, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc.
  • FIG. 6 is a diagram showing an example of a hardware configuration.
  • the computer 1000 is connected to an output device 1010 and an input device 1020, and a calculation device 1030, a cache 1040, a memory 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected by a bus 1090.
  • the arithmetic unit 1030 operates based on programs stored in the cache 1040 and memory 1050, programs read from the input unit 1020, and the like, and executes various processes.
  • the cache 1040 is a cache such as a RAM that temporarily stores data used by the arithmetic unit 1030 for various calculations.
  • the memory 1050 is a storage device in which data used by the arithmetic unit 1030 for various calculations and various databases are registered, and is a memory realized by a ROM (Read Only Memory), HDD (Hard Disk Drive), flash memory, etc.
  • the output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various types of information, such as a monitor or printer, and may be realized, for example, by a connector conforming to a standard such as USB (Universal Serial Bus), DVI (Digital Visual Interface), or HDMI (registered trademark) (High Definition Multimedia Interface).
  • the input IF 1070 is an interface for receiving information from various input devices 1020, such as a mouse, keyboard, scanner, etc., and may be realized, for example, by a USB.
  • the input device 1020 may be realized by a device that reads information from an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory.
  • an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory.
  • MO Magneto-optical disk
  • the network IF 1080 has the function of receiving data from other devices via the network N and sending it to the arithmetic device 1030, and also transmitting data generated by the arithmetic device 1030 to other devices via the network N.
  • the arithmetic unit 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070.
  • the arithmetic unit 1030 loads a program from the input device 1020 or the memory 1050 onto the cache 1040 and executes the loaded program.
  • the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 40 by executing the program loaded onto the cache 1040.
  • Information processing device 10 Information processing device 20 Communication unit 30 Storage unit 31 Facility information database 32 User information database 40 Control unit 41 Reception unit 42 Determination unit 43 Acquisition unit 44 Output unit 45 Update unit 100 User terminal 200 Facility terminal

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Abstract

An information processing device according to the present application is characterized by including: an acquisition unit that acquires, from a prescribed facility (e.g., a nursing home, a hospital, etc.), comparison information indicating the result of comparing standard information that indicates a standard for the use of nonwoven fabric products by users in the facility, with nonwoven fabric products used by the users in the facility; and an output unit that outputs information about the users' use of nonwoven fabric products on the basis of the comparison information received by the acquisition unit.

Description

情報処理装置、情報処理方法及び情報処理プログラムInformation processing device, information processing method, and information processing program
　本発明は、情報処理装置、情報処理方法及び情報処理プログラムに関する。 The present invention relates to an information processing device, an information processing method, and an information processing program.
　従来、所定の施設における不織布製品の提供を支援するための技術が知られている。このような技術の一例として、各施設で不織布製品を使用する使用者と紐付けられる利用者の不織布製品の使用に対する料金の支払いに関する情報である支払情報を取得し、所定の施設と対応する利用者の支払情報に基づいて、各施設に不織布製品を提供する提供元に対して提供する費用であって、当該所定の施設に対する不織布製品の提供に対する費用を算出する技術が知られている。 　Technology for supporting the provision of nonwoven fabric products at specified facilities is known. One example of such technology is a technology that acquires payment information, which is information related to the payment of fees for the use of nonwoven fabric products by users linked to users who use the nonwoven fabric products at each facility, and calculates the cost of providing nonwoven fabric products to the specified facility, which is the cost to be provided to a provider that provides nonwoven fabric products to each facility, based on the payment information of the user corresponding to the specified facility.
特開２０２１－０９６７３５号公報JP 2021-096735 A
　しかしながら、上述した技術では、施設における不織布製品の使用の状況を容易に把握することができるとは限らない。 However, the above-mentioned technology does not necessarily make it easy to grasp the usage status of nonwoven fabric products in a facility.
　例えば、上述した従来技術では、保育園が在庫として管理する不織布製品に関する情報を取得する場合、保育園において在庫として管理される不織布製品の残数を入力するための画面において保育者が情報を入力する必要があり、施設における不織布製品の使用の状況を容易に把握することができるとは限らない。 For example, in the above-mentioned conventional technology, when a nursery school obtains information about nonwoven fabric products that it manages as inventory, the nursery school staff must input the information on a screen for inputting the remaining number of nonwoven fabric products that are managed as inventory at the nursery school, and it is not always easy to grasp the usage status of nonwoven fabric products at the facility.
　本願は、上記に鑑みてなされたものであって、施設における不織布製品の使用の状況を容易に把握することを目的とする。 This application was made in light of the above, and aims to make it easier to understand the status of use of nonwoven fabric products in facilities.
　本願に係る情報処理装置は、所定の施設における使用者の不織布製品の使用に関する基準を示す基準情報と、当該施設において当該使用者が使用した不織布製品との比較結果を示す比較情報を、当該施設から取得する取得部と前記取得部により受け付けられた比較情報に基づいて、前記使用者の不織布製品の使用に関する情報を出力する出力部とを有することを特徴とする。 The information processing device according to the present application is characterized by having an acquisition unit that acquires from a specific facility standard information indicating standards regarding the use of nonwoven fabric products by users at the facility and comparison information indicating a comparison result with the nonwoven fabric products used by the user at the facility, and an output unit that outputs information regarding the user's use of nonwoven fabric products based on the comparison information received by the acquisition unit.
　実施形態の一態様によれば、施設における不織布製品の使用の状況を容易に把握することができる。 According to one aspect of the embodiment, the usage status of nonwoven fabric products in a facility can be easily understood.
図１は、実施形態に係る情報処理の一例を示す図である。FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. 図２は、実施形態に係る情報処理装置１０の構成例を示す図である。FIG. 2 is a diagram illustrating an example of the configuration of the information processing device 10 according to the embodiment. 図３は、実施形態に係る施設情報データベース３１の一例を示す図である。FIG. 3 is a diagram showing an example of the facility information database 31 according to the embodiment. 図４は、実施形態に係る使用者情報データベース３２の一例を示す図である。FIG. 4 is a diagram showing an example of the user information database 32 according to the embodiment. 図５は、実施形態に係る情報処理装置１０が実行する情報処理の流れの一例を示すフローチャートである。FIG. 5 is a flowchart showing an example of the flow of information processing executed by the information processing device 10 according to the embodiment. 図６は、ハードウェア構成の一例を示す図である。FIG. 6 is a diagram illustrating an example of a hardware configuration.
　本明細書及び添付図面の記載により、少なくとも以下の事項が明らかとなる。 The following points become clear at least from the description in this specification and the accompanying drawings.
　態様１は、所定の施設における使用者の不織布製品の使用に関する基準を示す基準情報と、当該施設において当該使用者が使用した不織布製品との比較結果を示す比較情報を、当該施設から取得する取得部と、前記取得部により受け付けられた比較情報に基づいて、前記使用者の不織布製品の使用に関する情報を出力する出力部とを有することを特徴とする。 Aspect 1 is characterized by having an acquisition unit that acquires from a specific facility standard information indicating standards regarding the use of nonwoven fabric products by users at the facility and comparison information indicating a comparison result with the nonwoven fabric products used by the user at the facility, and an output unit that outputs information regarding the use of the nonwoven fabric products by the user based on the comparison information received by the acquisition unit.
　従来、老人ホームや介護施設、幼稚園、保育園、児童養護施設、病院などといった施設などといった、不織布製品の使用者が複数存在する施設において、使用者ごとに不織布製品の使用の状況に関する記録を残さなければならない場合、使用者ごとに都度記録の入力が必要となっていた。また、複数人の使用者の排泄があった場合、他の使用者のケアを急ぎ行う必要があるケースがあり、入力の手間があった。したがって、従来の施設ではアナログな方法での記録の入力が行われている場合がある。 　Conventionally, in facilities where there are multiple users of nonwoven fabric products, such as nursing homes, care facilities, kindergartens, nursery schools, child welfare facilities, hospitals, etc., if records regarding the usage status of nonwoven fabric products for each user must be kept, records had to be entered for each user each time. Also, when multiple users have excreted, there are cases where care for the other users needs to be given quickly, which requires a lot of effort in entering data. Therefore, in conventional facilities, records may be entered using analog methods.
　ここで、上記の施設における不織布製品の提供の支援を行う技術が知られているが、このような技術では、保育園において在庫として管理される不織布製品の残数を入力するための画面において、保育者が情報を入力する必要があり、施設における不織布製品の使用の状況を容易に把握することができるとは限らない。 There is known technology that supports the provision of nonwoven fabric products in the above-mentioned facilities, but with this technology, childcare workers must input information on a screen for inputting the remaining number of nonwoven fabric products managed as inventory at the nursery school, and it is not necessarily easy to grasp the usage status of nonwoven fabric products at the facility.
　そこで、このような態様１によれば、使用者の不織布製品の使用に関する基準（例えば、施設側が使用者にとって適切と判断した不織布製品の１日の使用枚数や、不織布製品を交換するタイミング、不織布製品の種別など）と、実際に使用した不織布製品との比較結果（例えば、使用した不織布製品が基準から外れているか否か）を、施設の職員等が入力することのみによって、使用者の不織布製品の使用に関する情報（例えば、施設において不織布製品の在庫を管理するための情報）を出力することができるため、施設における不織布製品の使用の状況（例えば、基準よりも多くの不織布製品が使用されているといった状況）を容易に把握することができる。 According to this aspect 1, the facility staff, etc., only need to input the criteria for the user's use of nonwoven fabric products (e.g., the number of nonwoven fabric products used per day that the facility determines to be appropriate for the user, the timing for replacing nonwoven fabric products, the type of nonwoven fabric product, etc.) and the results of a comparison between the nonwoven fabric products actually used (e.g., whether the nonwoven fabric products used deviate from the criteria), and information regarding the user's use of nonwoven fabric products (e.g., information for managing the inventory of nonwoven fabric products at the facility) can be output, making it possible to easily grasp the status of nonwoven fabric product usage at the facility (e.g., a situation in which more nonwoven fabric products are being used than the criteria).
　また、態様２は、態様１において、前記比較情報として、前記使用者が使用した不織布製品が、前記使用者の不織布製品の使用に関する基準の範囲内であるか否かを示す情報を取得し、前記使用者が使用した不織布製品が当該基準の範囲外である旨の情報を取得した場合に、さらに前記使用者が使用した不織布製品に関する情報を取得する。 In addition, in aspect 2, in aspect 1, information indicating whether the nonwoven fabric product used by the user is within the range of the standards regarding the use of nonwoven fabric products by the user is obtained as the comparison information, and when information is obtained that the nonwoven fabric product used by the user is outside the range of the standards, further information regarding the nonwoven fabric product used by the user is obtained.
　このような態様２によれば、例えば、実際に使用した不織布製品が基準から外れている場合にのみ、詳細な情報を入力するようにすることができるため、施設の職員等による情報の入力の手間を省くことができる。 According to this type of aspect 2, for example, detailed information can be entered only when the nonwoven fabric product actually used does not meet the standards, thereby reducing the effort required for facility staff, etc., to enter information.
　また、態様３は、態様１または２において、所定の単位の前記使用者の不織布製品の使用に関する基準を示す前記基準情報と、当該単位の前記使用者の各々が使用した不織布製品との比較結果を示す前記比較情報を取得し、前記比較情報に基づいて、前記所定の単位の前記使用者が使用する不織布製品に関する情報を出力する。 In addition, in aspect 3, in aspect 1 or 2, the standard information indicating the standard regarding the use of nonwoven fabric products by the users of a specified unit is acquired, and the comparison information indicating the results of a comparison between the nonwoven fabric products used by each of the users of the specified unit is acquired, and information regarding the nonwoven fabric products used by the users of the specified unit is output based on the comparison information.
　このような態様３によれば、例えば、施設全体の使用者の不織布製品の使用の状況や、使用者が所在する部屋全体での不織布製品の使用の状況を示す情報を出力することができるため、利便性を向上させることができる。 According to this aspect 3, for example, it is possible to output information showing the usage status of nonwoven fabric products by users throughout the entire facility or the usage status of nonwoven fabric products throughout the entire room in which the users are located, thereby improving convenience.
　また、態様４は、態様３において、前記施設におけるフロア単位の前記使用者の不織布製品の使用に関する基準を示す前記基準情報と、フロア単位の前記使用者の各々が使用した不織布製品との比較結果を示す前記比較情報を取得する。 In addition, in aspect 4, in aspect 3, the standard information indicating the standards regarding the use of nonwoven fabric products by the users on a floor-by-floor basis in the facility is acquired, and the comparison information indicating the results of a comparison between the nonwoven fabric products used by each of the users on a floor-by-floor basis is acquired.
　ここで、介護施設等においては、各フロア間の行き来を制限し、フロア単位で不織布製品の在庫の管理を行っている場合がある。そこで、このような態様４によれば、例えば、フロア単位での不織布製品の使用の状況を示す情報を出力することにより、施設の実情に合わせた情報を出力することができるため、利便性を向上させることができる。 In nursing care facilities and the like, movement between floors may be restricted, and inventory of nonwoven fabric products may be managed on a floor-by-floor basis. According to aspect 4, for example, by outputting information showing the usage status of nonwoven fabric products on a floor-by-floor basis, it is possible to output information tailored to the actual conditions of the facility, thereby improving convenience.
　また、態様５は、態様１から４において、前記使用者が使用する不織布製品の種別ごとに、前記使用者の不織布製品の使用に関する基準を示す前記基準情報と、前記使用者が使用した不織布製品との比較結果を示す前記比較情報を取得する。 In addition, in aspect 5, in aspects 1 to 4, for each type of nonwoven fabric product used by the user, the standard information indicating the standard for the user's use of the nonwoven fabric product and the comparison information indicating the results of a comparison between the nonwoven fabric product used by the user are obtained.
　このような態様５によれば、例えば、使用者が通常使用する種別の不織布製品を使用したか否かを示す情報を出力することができるため、利便性を向上させることができる。 According to this aspect 5, for example, it is possible to output information indicating whether or not the user has used a type of nonwoven fabric product that they normally use, thereby improving convenience.
　また、態様６は、態様１から５において、前記使用者に関する使用者情報に基づいて、前記使用者の不織布製品の使用に関する基準を決定し、決定された基準を示す前記基準情報と、前記使用者が使用した不織布製品との比較結果を示す前記比較情報を取得する。 In addition, in aspect 6, in aspects 1 to 5, a standard for the user's use of the nonwoven fabric product is determined based on user information about the user, and the comparison information showing a comparison result between the standard information showing the determined standard and the nonwoven fabric product used by the user is obtained.
　このような態様６によれば、例えば、施設側が基準を決定しなくとも、使用者の属性や介護度などに基づいて基準を決定することができるため、利便性を向上させることができる。 According to this aspect 6, for example, the facility does not need to determine the criteria, but can instead determine the criteria based on the user's attributes, level of care, etc., thereby improving convenience.
　また、態様７は、態様６において、前記使用者に関する使用者情報に基づいて、前記使用者が使用する不織布製品の種別ごとに、前記使用者の不織布製品の使用に関する基準を決定する。 In addition, in aspect 7, in aspect 6, standards for the user's use of nonwoven fabric products are determined for each type of nonwoven fabric product used by the user based on user information about the user.
　このような態様７によれば、例えば、施設側が不織布製品の種別ごとの基準を決定しなくとも、使用者の属性や介護度などに基づいて基準を決定することができるため、利便性を向上させることができる。 According to this embodiment 7, for example, the facility does not need to determine standards for each type of nonwoven fabric product, but can instead determine standards based on the attributes and level of care of the user, thereby improving convenience.
　また、態様８は、態様１から７において、前記比較情報に基づいて、前記使用者の不織布製品の使用に関する基準を更新する。 In addition, in aspect 8, in aspects 1 to 7, the user's criteria for use of the nonwoven fabric product are updated based on the comparison information.
　このような態様８によれば、例えば、実際に使用者が使用した不織布製品が、基準から外れることが続く場合には、比較情報に基づいて基準を更新することができるため、利便性を向上させることができる。 According to this embodiment 8, for example, if the nonwoven fabric product actually used by a user continues to deviate from the standard, the standard can be updated based on the comparison information, thereby improving convenience.
　また、態様９は、態様１から８において、所定の期間において前記使用者が使用する不織布製品の数量を示す前記基準情報と、前記使用者が使用した不織布製品との比較結果を示す前記比較情報を取得する。 In addition, in aspect 9, in aspects 1 to 8, the comparison information is obtained that shows a comparison result between the reference information indicating the quantity of nonwoven fabric products used by the user in a specified period and the nonwoven fabric products used by the user.
　このような態様９によれば、例えば、実際に使用者が使用した不織布製品の数量が、基準から外れているか否かを示す情報を取得し、基準から大きく外れている場合には、その旨を示す情報（例えば、不織布製品の発注に関する情報）を施設に出力することができるため、施設側が過剰に不織布製品の在庫抱える事態や、欠品するといった事態を防ぐことができる。 According to this aspect 9, for example, information can be obtained that indicates whether the quantity of nonwoven fabric products actually used by users deviates from the standard, and if it deviates significantly from the standard, information to that effect (for example, information regarding the ordering of nonwoven fabric products) can be output to the facility, thereby preventing the facility from having an excess inventory of nonwoven fabric products or running out of stock.
　また、態様１０は、態様１から９において、前記使用者が不織布製品使用するタイミングを示す前記基準情報と、前記使用者が使用した不織布製品のタイミングとの比較結果を示す前記比較情報を取得する。 In addition, in aspect 10, in aspects 1 to 9, the comparison information is obtained that indicates a comparison result between the reference information indicating the timing at which the user uses the nonwoven fabric product and the timing at which the nonwoven fabric product was used by the user.
　このような態様１０によれば、例えば、適切なタイミングで不織布製品の交換等が行われているか否かを示す情報を、使用者の親族等に出力することができるため、施設の透明性を担保することができる。 According to aspect 10, for example, information indicating whether or not nonwoven fabric products are being replaced at an appropriate time can be output to the user's relatives, etc., thereby ensuring the transparency of the facility.
　また、態様１１は、態様１から１０において、前記使用者が使用する不織布製品の種別を示す前記基準情報と、前記使用者が使用した不織布製品との比較結果を示す前記比較情報を取得する。 In addition, in aspect 11, in aspects 1 to 10, the comparison information is obtained that indicates a comparison result between the reference information indicating the type of nonwoven fabric product used by the user and the nonwoven fabric product used by the user.
　このような態様１１によれば、例えば、実際に使用者が使用した不織布製品の種別が、基準から外れているか否かを示す情報を取得し、基準から外れている場合には、実際に使用された不織布製品の発注に関する情報を施設に出力することができるため、施設において不織布製品が欠品するといった事態を防ぐことができる。 According to this aspect 11, for example, information is obtained that indicates whether the type of nonwoven fabric product actually used by the user is out of standard, and if it is out of standard, information regarding the ordering of the nonwoven fabric product actually used can be output to the facility, thereby preventing a situation in which the facility runs out of nonwoven fabric products.
　また、態様１２は、態様１から１１において、前記比較情報に基づいて、前記使用者の不織布製品の使用に関する情報を、前記使用者と所定の関係性を有する利用者に出力する。 In addition, in aspect 12, in aspects 1 to 11, information regarding the user's use of the nonwoven fabric product is output to a user who has a predetermined relationship with the user based on the comparison information.
　このような態様１２によれば、例えば、基準に従い不織布製品が使用されているか否かを示す情報を、使用者の親族等に出力することができるため、施設の透明性を担保することができる。 According to aspect 12, for example, information indicating whether or not the nonwoven fabric product is being used in accordance with the standards can be output to the user's relatives, etc., thereby ensuring the transparency of the facility.
　また、態様１３は、態様１２において、前記使用者の不織布製品の使用に応じて課される金額に関する情報を出力する。 In addition, in aspect 13, in aspect 12, information regarding the amount to be charged according to the user's use of the nonwoven fabric product is output.
　このような態様１３によれば、例えば、比較情報に応じた使用者の親族等への課金額を示す情報を出力することができるため、利便性を向上させることができる。 According to aspect 13, for example, it is possible to output information indicating the amount to be charged to the user's relatives, etc., based on the comparison information, thereby improving convenience.
　また、態様１４は、態様１２または１３において、前記使用者が不織布製品に関するサブスクリプションサービスに加入しているか否かに関する情報に基づいて、前記使用者の不織布製品の使用に応じて課される金額に関する情報を出力する。 In addition, in aspect 14, in aspect 12 or 13, information regarding the amount to be charged for the user's use of the nonwoven fabric product is output based on information regarding whether the user has subscribed to a subscription service for the nonwoven fabric product.
　このような態様１４によれば、例えば、不織布製品に関するサブスクリプションサービスに加入しているか否かに応じた使用者の親族等への課金額を示す情報を出力することができるため、利便性を向上させることができる。 According to aspect 14, for example, it is possible to output information indicating the amount to be charged to the user's relatives, etc. depending on whether or not they have subscribed to a subscription service for nonwoven fabric products, thereby improving convenience.
　また、態様１５は、態様１２から１４において、不織布製品の提供元が前記施設に提供する不織布製品の価格に基づいて、前記使用者の不織布製品の使用に応じて課される金額に関する情報を出力する。 In addition, in aspect 15, in aspects 12 to 14, information is output regarding the amount to be charged to the user for the use of the nonwoven fabric product, based on the price of the nonwoven fabric product provided to the facility by the provider of the nonwoven fabric product.
　ここで、施設に不織布製品の提供元（卸業者等）に応じて、施設によって不織布製品の価格が異なる場合がある。そこで、態様１５によれば、例えば、不織布製品の提供元が施設に提供する不織布製品の価格に基づいて、使用者の親族等への課金額を示す情報を出力することができるため、利便性を向上させることができる。 Here, the price of nonwoven fabric products may vary from facility to facility depending on the provider (wholesaler, etc.) of the nonwoven fabric products to the facility. Therefore, according to aspect 15, for example, information indicating the amount charged to the user's relatives, etc., can be output based on the price of the nonwoven fabric products provided to the facility by the provider of the nonwoven fabric products, thereby improving convenience.
　また、態様１６は、態様１から１５において、前記比較情報が所定の条件を満たす場合に、所定のアラートを、前記施設において前記使用者の養護を行う養護者に対して出力する。 In addition, in aspect 16, when the comparison information in aspects 1 to 15 satisfies a predetermined condition, a predetermined alert is output to a caregiver who is caring for the user at the facility.
　このような態様１６によれば、例えば、基準に従った不織布製品の使用が行われている場合には、施設の職員等にアラートを通知することができるため、施設におけるサービスの質を向上させることができる。 According to aspect 16, for example, if nonwoven fabric products are being used in accordance with the standards, an alert can be sent to facility staff, etc., thereby improving the quality of service at the facility.
　また、態様１７は、態様１から１６において、前記比較情報に基づいて、前記使用者が使用する不織布製品の発注に関する情報を不織布製品の提供元、若しくは、前記施設に出力する。 In addition, in aspect 17, in aspects 1 to 16, information regarding the ordering of the nonwoven fabric products to be used by the user is output to the supplier of the nonwoven fabric products or to the facility based on the comparison information.
　このような態様１７によれば、例えば、不織布製品の発注に関する情報を施設、若しくは、不織布製品の提供元に直接出力することにより、施設が発注のための情報を生成し、提供元に出力する手間を省くことができるため、利便性を向上させることができる。 According to aspect 17, for example, information regarding the ordering of nonwoven fabric products can be output directly to the facility or the supplier of the nonwoven fabric products, eliminating the need for the facility to generate information for ordering and output it to the supplier, thereby improving convenience.
　また、態様１８は、態様１７において、前記比較情報に基づき推定される前記施設における不織布製品の在庫が所定の閾値以下となった場合に、前記使用者が使用する不織布製品の発注に関する情報を出力する。 In addition, in aspect 18, when the inventory of nonwoven fabric products in the facility estimated based on the comparison information falls below a predetermined threshold in aspect 17, information regarding ordering nonwoven fabric products to be used by the user is output.
　このような態様１８によれば、例えば、施設における不織布製品の在庫が所定の閾値以下である場合に発注に関する情報を出力することができるため、施設における不織布製品の欠品を防ぐことができる。 According to aspect 18, for example, when the inventory of nonwoven fabric products at a facility is below a predetermined threshold, information regarding ordering can be output, thereby preventing shortages of nonwoven fabric products at the facility.
　また、態様１９は、態様１７または１８において、所定の単位の前記使用者が使用する不織布製品の発注に関する情報を出力する。 In addition, in aspect 19, in aspect 17 or 18, information regarding the ordering of a specified unit of nonwoven fabric products to be used by the user is output.
　このような態様１９によれば、例えば、施設全体の不織布製品の発注や、使用者が所在する部屋全体での不織布製品の発注に関する情報を出力することができるため、利便性を向上させることができる。 According to aspect 19, for example, it is possible to output information regarding ordering nonwoven fabric products for the entire facility or for the entire room in which the user is located, thereby improving convenience.
　また、態様２０は、態様１７から１９において、前記施設におけるフロア単位の前記使用者が使用する不織布製品の発注に関する情報を出力する。 In addition, in aspect 20, in aspects 17 to 19, information regarding orders for nonwoven fabric products to be used by the users on a floor-by-floor basis in the facility is output.
　ここで、介護施設等においては、各フロア間の行き来を制限し、フロア単位で不織布製品の在庫の管理・発注を行っている場合がある。そこで、このような態様２０によれば、例えば、フロア単位での不織布製品の発注に関する情報を出力することにより、施設の実情に合わせた情報を出力することができるため、利便性を向上させることができる。 In nursing care facilities and the like, movement between floors may be restricted, and inventory management and ordering of nonwoven fabric products may be performed on a floor-by-floor basis. According to aspect 20, for example, by outputting information related to ordering nonwoven fabric products on a floor-by-floor basis, it is possible to output information tailored to the actual situation of the facility, thereby improving convenience.
　また、態様２１は、態様１から２０において、前記使用者が飲食物を摂取した日時を示す摂取日時情報をさらに取得し、前記使用者と所定の関係性を有する利用者に対して前記摂取日時情報を出力する。 In addition, in aspect 21, in aspects 1 to 20, intake date and time information indicating the date and time when the user consumed food or drink is further acquired, and the intake date and time information is output to users who have a predetermined relationship with the user.
　このような態様２１によれば、例えば、使用者に飲食物が適切に提供されているか否かを示す情報を使用者の親族等に対して出力することができるため、施設の透明性を担保することができる。 According to aspect 21, for example, information indicating whether or not food and drink are being provided appropriately to the user can be output to the user's relatives, etc., thereby ensuring the transparency of the facility.
　また、態様２２は、態様１から２１において、前記施設における前記使用者の吸収性物品の使用に関する基準を示す前記基準情報と、前記施設において前記使用者が使用した吸収性物品との比較結果を示す前記比較情報を取得し、前記比較情報に基づいて、前記使用者の吸収性物品の使用に関する情報を出力する。 In addition, in aspect 22, in aspects 1 to 21, the comparison information indicating a comparison result between the standard information indicating standards regarding the use of absorbent articles by the user in the facility and the absorbent articles used by the user in the facility is acquired, and information regarding the use of the absorbent articles by the user is output based on the comparison information.
　このような態様２２によれば、例えば、使用者の吸収性物品（おむつ等）の使用に関する基準と、実際に使用した吸収性物品との比較結果を、施設の職員等が入力することのみによって、使用者の吸収性物品の使用に関する情報を出力することができるため、施設における吸収性物品の使用の状況を容易に把握することができる。 According to this aspect 22, for example, information regarding the user's use of absorbent articles (such as diapers) can be output simply by the facility staff inputting the results of a comparison between the standards for the user's use of absorbent articles (such as diapers) and the absorbent articles actually used, making it easy to grasp the status of absorbent article use in the facility.
　以下に、情報処理装置、情報処理方法及び情報処理プログラムを実施するための形態（以下、「実施形態」と記載する。）の一例について図面を参照しつつ詳細に説明する。なお、この実施形態により情報処理装置、情報処理方法及び情報処理プログラムが限定されるものではない。また、以下の実施形態において同一の部位には同一の符号を付し、重複する説明は省略する。 Below, an example of a form for implementing an information processing device, an information processing method, and an information processing program (hereinafter, referred to as an "embodiment") will be described in detail with reference to the drawings. Note that the information processing device, the information processing method, and the information processing program are not limited to this embodiment. Furthermore, the same parts in the following embodiments will be given the same reference numerals, and duplicated explanations will be omitted.
［実施形態］
〔１．情報処理の一例について〕
　図１を用いて、本実施形態の情報処理装置等により実現される情報処理を説明する。図１は、実施形態に係る情報処理の一例を示す図である。図１に示す情報処理システム１は、本願に係る情報処理装置の一例である情報処理装置１０と、利用者端末１００と、施設端末２００とを含む。情報処理装置１０、利用者端末１００及び施設端末２００は、ネットワークＮ（例えば、図２参照）を介して有線または無線により相互に通信可能に接続される。ここで、ネットワークＮは、例えば、インターネットなどのＷＡＮ（Wide　Area　Network）である。なお、図１に示した情報処理システム１には、複数台の情報処理装置１０、複数台の利用者端末１００及び複数台の施設端末２００が含まれていてもよい。 [Embodiment]
[1. An example of information processing]
Information processing realized by the information processing device of the present embodiment will be described with reference to FIG. 1. FIG. 1 is a diagram showing an example of information processing according to the embodiment. The information processing system 1 shown in FIG. 1 includes an information processing device 10, which is an example of the information processing device according to the present application, a user terminal 100, and a facility terminal 200. The information processing device 10, the user terminal 100, and the facility terminal 200 are connected to each other via a network N (see FIG. 2, for example) so as to be able to communicate with each other by wire or wirelessly. Here, the network N is, for example, a WAN (Wide Area Network) such as the Internet. Note that the information processing system 1 shown in FIG. 1 may include a plurality of information processing devices 10, a plurality of user terminals 100, and a plurality of facility terminals 200.
　情報処理装置１０は、後述する情報処理を制御する情報処理装置であり、例えば、サーバ装置やクラウドシステム等により実現される。図１の例において、情報処理装置１０は、老人ホームや介護施設、幼稚園、保育園、児童養護施設、病院などといった施設における使用者の不織布製品の使用に関する基準を示す基準情報と、施設において使用者が使用した不織布製品との比較結果を示す比較情報を施設から取得し、比較情報に基づく情報を出力する。 The information processing device 10 is an information processing device that controls information processing, which will be described later, and is realized, for example, by a server device or a cloud system. In the example of FIG. 1, the information processing device 10 acquires from the facility, standard information indicating standards regarding the use of nonwoven fabric products by users in facilities such as nursing homes, care facilities, kindergartens, nursery schools, child welfare facilities, hospitals, etc., and comparison information indicating the results of a comparison with the nonwoven fabric products used by users in the facility, and outputs information based on the comparison information.
　利用者端末１００は、施設において不織布製品を使用する使用者と所定の関係性を有する利用者（親族等）によって利用される情報処理装置である。利用者端末１００は、例えば、スマートフォンや、タブレット型端末や、ノート型ＰＣ（Personal　Computer）や、デスクトップＰＣや、携帯電話機や、ＰＤＡ（Personal　Digital　Assistant）等により実現される。また、利用者端末１００は、情報処理装置１０等によって配信される情報を、ウェブブラウザやアプリケーションにより表示する。なお、図１に示す例において、利用者端末１００は、利用者によって利用されるスマートフォンである場合を示す。 The user terminal 100 is an information processing device used by a user (such as a relative) who has a certain relationship with a user who uses nonwoven products in a facility. The user terminal 100 is realized, for example, by a smartphone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, or a PDA (Personal Digital Assistant). The user terminal 100 also displays information distributed by the information processing device 10 or the like using a web browser or application. In the example shown in FIG. 1, the user terminal 100 is a smartphone used by a user.
　施設端末２００は、施設の職員（例えば、介護士や、保育士、看護師など）によって利用される情報処理装置である。施設端末２００は、例えば、スマートフォンや、タブレット型端末や、ノート型ＰＣや、デスクトップＰＣや、携帯電話機や、ＰＤＡ等により実現される。また、施設端末２００は、情報処理装置１０等によって配信される情報を、ウェブブラウザやアプリケーションにより表示する。なお、図１に示す例において、施設端末２００は、職員によって利用されるタブレット型端末である場合を示す。 The facility terminal 200 is an information processing device used by facility staff (e.g., caregivers, childcare workers, nurses, etc.). The facility terminal 200 is realized, for example, by a smartphone, tablet terminal, notebook PC, desktop PC, mobile phone, PDA, etc. The facility terminal 200 also displays information distributed by the information processing device 10, etc., using a web browser or application. In the example shown in FIG. 1, the facility terminal 200 is a tablet terminal used by staff.
　以下、図１を用いて、情報処理装置１０により実現される情報処理について説明する。なお、以下の説明では、利用者端末１００が、利用者ＩＤ「ＵＩＤ＃１」により識別される利用者（利用者Ｕ１）により利用されるものとする。また、以下の説明では、利用者端末１００を利用者Ｕ１と同一視する場合がある。すなわち、以下では、利用者Ｕ１を利用者端末１００と読み替えることもできる。 The following describes the information processing realized by the information processing device 10 with reference to FIG. 1. In the following description, it is assumed that the user terminal 100 is used by a user (user U1) identified by the user ID "UID#1". In the following description, the user terminal 100 may be regarded as the same as user U1. In other words, in the following description, user U1 may also be read as user terminal 100.
　また、以下の説明では、施設＃１において施設端末２００を利用する職員に応じて、施設端末２００－１～２００－Ｎ（Ｎは任意の自然数）として説明する。例えば、施設端末２００は、職員ＩＤ「ＣＩＤ＃１」により識別される職員（職員Ｃ１）により使用される施設端末２００である。また、以下では、施設端末２００～２００－Ｎについて、特に区別なく説明する場合には、施設端末２００と記載する。また、以下の説明では、施設端末２００を、職員と同一視する場合がある。すなわち、以下では、職員を施設端末２００と読み替えることもできる。 Furthermore, in the following explanation, facility terminals 200-1 to 200-N (N is any natural number) will be described according to the staff member who uses facility terminal 200 in facility #1. For example, facility terminal 200 is the facility terminal 200 used by staff member (staff member C1) identified by staff ID "CID#1". Furthermore, in the following explanation, facility terminals 200 to 200-N will be referred to as facility terminal 200 when there is no particular distinction to be made. Furthermore, in the following explanation, facility terminal 200 may be regarded as the same as staff member. In other words, in the following explanation, staff member can also be read as facility terminal 200.
　また、以下の説明では、施設＃１が介護施設であるものとする。また、以下の説明では、利用者Ｕ１の親族である被介護者Ｒ１－１（施設において不織布製品を使用する使用者）が施設＃１に入居しているものとする。また、以下の説明では、不織布製品が、被介護者向けの吸収性物品（例えば、おむつや、尿取りパッドなど）であるものとする。 In the following explanation, it is assumed that facility #1 is a care facility. In the following explanation, it is assumed that a care recipient R1-1 (a user who uses nonwoven fabric products at the facility) who is a relative of user U1, is residing in facility #1. In the following explanation, it is assumed that the nonwoven fabric products are absorbent articles (such as diapers or urine pads) for care recipients.
　また、以下の説明において、情報処理装置１０は、施設＃１に入居する被介護者に関する被介護者情報（言い換えると、不織布製品の使用者に関する使用者情報）を施設端末２００等から取得し、自装置の記憶部で管理しているものとする。例えば、情報処理装置１０は、被介護者の性別や、年齢、体重、身長、介護度、使用する予定の吸収性物品の種別ごとの数や、吸収性物品を交換するスケジュール、吸収性物品のサブスクリプションサービスへの加入の有無などを示す情報を取得する。 In the following description, it is assumed that the information processing device 10 acquires care recipient information on the care recipients residing in facility #1 (in other words, user information on users of nonwoven fabric products) from the facility terminal 200 or the like, and manages it in the memory unit of its own device. For example, the information processing device 10 acquires information indicating the care recipient's gender, age, weight, height, level of care, number of each type of absorbent article to be used, a schedule for replacing absorbent articles, whether or not the care recipient has subscribed to a subscription service for absorbent articles, etc.
　具体的な例を挙げると、情報処理装置１０は、施設＃１に被介護者が入居する際や、施設＃１に被介護者が入居した後などに職員等によりに決定された、使用する予定の吸収性物品の種別ごとの数（例えば、１日ごとの数）や、吸収性物品を交換するスケジュール（例えば、６時、９時、１３時、１７時、２２時のそれぞれの時間で吸収性物品を交換）などを示す被介護者情報を取得する。また、情報処理装置１０は、被介護者が使用する種別を示す情報として、おむつの種別（例えば、パンツタイプや、テープタイプ、羽の有無、昼用、夜用）や、尿取りパッドの種別（例えば、パンツタイプ用や、テープタイプ用）、おむつ及び尿取りパッドの組み合わせなどを示す情報を取得する。 As a specific example, the information processing device 10 acquires information about the care recipient that indicates the number of each type of absorbent article to be used (e.g., the number per day) and the schedule for changing the absorbent articles (e.g., changing absorbent articles at 6:00, 9:00, 1:00, 17:00, and 22:00), which are determined by staff or the like when the care recipient moves into facility #1 or after the care recipient moves into facility #1. The information processing device 10 also acquires information indicating the type of diaper to be used by the care recipient (e.g., pants type, tape type, with or without wings, day use, night use), the type of urine pad (e.g., pants type, tape type), and combinations of diapers and urine pads, as information indicating the type of diaper to be used by the care recipient.
　また、以下の説明において、情報処理装置１０は、施設＃１に関する情報を施設端末２００等から取得し、自装置の記憶部で管理しているものとする。例えば、情報処理装置１０は、被介護者が入居する部屋や、フロア、部屋内の被介護者の数、フロア内の被介護者の数、卸業者等から施設＃１に提供される吸収性物品の価格、施設＃１全体の吸収性物品の在庫、施設＃１内の各フロアにおける吸収性物品の在庫などを示す情報を取得する。 In the following description, it is assumed that the information processing device 10 acquires information about facility #1 from the facility terminal 200 or the like, and manages it in the memory unit of its own device. For example, the information processing device 10 acquires information indicating the room or floor in which the care recipients reside, the number of care recipients in the room, the number of care recipients on the floor, the price of absorbent articles provided to facility #1 by wholesalers or the like, the inventory of absorbent articles throughout facility #1, and the inventory of absorbent articles on each floor within facility #1.
　まず、情報処理装置１０は、被介護者Ｒ１－１の吸収性物品の使用に関する基準を示す基準情報と、被介護者Ｒ１－１が実際に使用した吸収性物品との比較結果を示す比較情報を、施設端末２００から取得する（ステップＳ１）。例えば、施設＃１の職員は、被介護者Ｒ１－１に関する被介護者情報＃１に基づく基準情報であって、施設端末２００に記憶部において管理される基準情報と、被介護者Ｒ１－１が実際に使用した吸収性物品との比較結果を示す比較情報を施設端末２００に入力する。そして、情報処理装置１０は、職員が施設端末２００に入力した情報を取得する。 First, the information processing device 10 acquires from the facility terminal 200 reference information indicating standards regarding the use of absorbent articles by the care recipient R1-1 and comparison information indicating the results of a comparison between the absorbent articles actually used by the care recipient R1-1 (step S1). For example, a staff member of facility #1 inputs into the facility terminal 200 reference information based on care recipient information #1 regarding the care recipient R1-1, which is managed in a memory unit of the facility terminal 200, and comparison information indicating the results of a comparison between the absorbent articles actually used by the care recipient R1-1. Then, the information processing device 10 acquires the information input into the facility terminal 200 by the staff member.
　具体的な例を挙げると、職員は、１日に被介護者Ｒ１－１が使用する予定の吸収性物品の種別ごとの数（基準数）が、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す情報を、１日ごとに施設端末２００に入力する。ここで、基準数と、実際に被介護者Ｒ１－１が使用した数とが一致しない吸収性物品の種別が存在する場合、職員は、さらに、その種別と、その種別の吸収性物品を実際に使用した数とを示す情報を施設端末２００に入力する。また、被介護者Ｒ１－１が使用する予定ではない種別の吸収性物品が使用された場合、職員は、その種別と、その吸収性物品を実際に使用した数とを示す情報を施設端末２００に入力する。 To give a specific example, the staff member inputs information into the facility terminal 200 for each day indicating whether the number of each type of absorbent article that the care recipient R1-1 is scheduled to use in a day (reference number) matches the number of absorbent articles that the care recipient R1-1 actually used in a day. If there is a type of absorbent article for which the reference number and the number actually used by the care recipient R1-1 do not match, the staff member further inputs information into the facility terminal 200 indicating that type and the number of absorbent articles of that type that were actually used. Furthermore, if a type of absorbent article that was not scheduled for use by the care recipient R1-1 is used, the staff member inputs information into the facility terminal 200 indicating that type and the number of absorbent articles of that type that were actually used.
　また、職員は、被介護者情報＃１が示す、被介護者Ｒ１－１が使用する吸収性物品を交換するスケジュール（基準スケジュール）が、実際に被介護者Ｒ１－１の吸収性物品の交換が行われた日時と一致するか否かを示す情報を、１日ごとに施設端末２００に入力する。ここで、基準スケジュールと、実際に被介護者Ｒ１－１の吸収性物品の交換が行われた日時とが一致しない場合、職員は、さらに、実際に被介護者Ｒ１－１の吸収性物品の交換が行われた日時を示す情報を施設端末２００に入力する。 Furthermore, the staff member inputs information into the facility terminal 200 for each day indicating whether the schedule (reference schedule) for changing absorbent articles used by care recipient R1-1, as indicated by care recipient information #1, matches the date and time when care recipient R1-1's absorbent articles were actually changed. Here, if the reference schedule does not match the date and time when care recipient R1-1's absorbent articles were actually changed, the staff member further inputs information into the facility terminal 200 indicating the date and time when care recipient R1-1's absorbent articles were actually changed.
　なお、図１の例において、情報処理装置１０は、施設＃１に入居する被介護者Ｒ１－１以外の被介護者に関しても、上述したものと同様の手法により、比較情報を取得したものとする。 In the example of FIG. 1, the information processing device 10 also acquires comparison information for care recipients other than care recipient R1-1 residing in facility #1 using a method similar to that described above.
　ここで、図１の例において、情報処理装置１０は、所定の単位の被介護者による吸収性物品の使用に関する基準を示す基準情報と、当該単位の被介護者の各々が使用した吸収性物品との比較結果を示す比較情報を、施設端末２００から取得してもよい。例えば、情報処理装置１０は、施設＃１に入居する被介護者の全体が、１日に吸収性物品を使用する予定の吸収性物品の種別ごとの数と、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す比較情報を、１日ごとに施設端末２００から取得する。また、情報処理装置１０は、施設＃１の所定のフロア（例えば、フロア＃１、フロア＃２）に入居する被介護者の全体が、１日に吸収性物品を使用する予定の吸収性物品の種別ごとの数と、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す比較情報を、１日ごとに施設端末２００から取得する。また、情報処理装置１０は、施設＃１の所定の部屋に入居する被介護者の全体が、１日に吸収性物品を使用する予定の吸収性物品の種別ごとの数と、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す比較情報を、１日ごとに施設端末２００から取得する。 Here, in the example of FIG. 1, the information processing device 10 may acquire from the facility terminal 200 standard information indicating standards regarding the use of absorbent articles by a specified unit of care recipients and comparison information indicating a comparison result between the absorbent articles used by each of the care recipients of the unit. For example, the information processing device 10 acquires from the facility terminal 200 for each day comparison information indicating whether the number of absorbent articles of each type for which all of the care recipients residing in facility #1 plan to use absorbent articles per day matches the absorbent articles actually used by care recipient R1-1 per day. The information processing device 10 also acquires from the facility terminal 200 for each day comparison information indicating whether the number of absorbent articles of each type for which all of the care recipients residing on a specified floor (e.g., floor #1, floor #2) of facility #1 plan to use absorbent articles per day matches the absorbent articles actually used by care recipient R1-1 per day. Additionally, the information processing device 10 acquires from the facility terminal 200, for each day, comparison information indicating whether the number of absorbent articles of each type that are planned to be used by all care recipients residing in a specified room in facility #1 matches the absorbent articles actually used by care recipient R1-1 for that day.
　続いて、情報処理装置１０は、吸収性物品の発注に関する情報を施設端末２００に出力する（ステップＳ２）。例えば、情報処理装置１０は、所定の期間（例えば、１週間、１か月）ごとに、当該期間において施設端末２００から取得した比較情報に基づいて、吸収性物品の発注に関する情報を出力する。具体的な例を挙げると、情報処理装置１０は、通常、所定の期間ごとに被介護者Ｒ１－１について発注する、種別ごとの吸収性物品の数（例えば、所定の期間内における被介護者Ｒ１－１の基準数の総計）から、被介護者Ｒ１－１について取得した比較情報が示す種別の吸収性物品の数を減算、若しくは、加算した数を、被介護者Ｒ１－１が使用する吸収性物品の発注に関する情報として施設端末２００に出力する。 Then, the information processing device 10 outputs information related to ordering absorbent articles to the facility terminal 200 (step S2). For example, the information processing device 10 outputs information related to ordering absorbent articles for each predetermined period (e.g., one week, one month) based on the comparison information acquired from the facility terminal 200 during that period. To give a specific example, the information processing device 10 typically outputs to the facility terminal 200 as information related to ordering absorbent articles to be used by the care recipient R1-1, the number obtained by subtracting or adding the number of absorbent articles of the type indicated in the comparison information acquired for the care recipient R1-1 from the number of absorbent articles of each type to be ordered for the care recipient R1-1 for each predetermined period (e.g., the total reference number for the care recipient R1-1 during the predetermined period).
　より具体的な例を挙げると、被介護者Ｒ１－１について、期間＃１において種別＃１の吸収性物品を通常発注する際の総計が５０個であり、期間＃１において、種別＃１の吸収性物品の基準数よりも種別＃１の吸収性物品を５個多く使用したことを示す比較情報を取得した場合、情報処理装置１０は、被介護者Ｒ１－１について、種別＃１の吸収性物品を５５個発注する旨を示す情報を出力する。また、期間＃１において種別＃２の吸収性物品を通常発注する際の総計が５０個であり、期間＃１において、種別＃２の吸収性物品の基準数よりも種別＃２の吸収性物品を１０個少なく使用したことを示す比較情報を取得した場合、情報処理装置１０は、被介護者Ｒ１－１について、種別＃１の吸収性物品を４０個発注する旨を示す情報を出力する。また、期間＃１において、通常被介護者Ｒ１－１に対して使用しない種別＃３の吸収性物品を１０個使用したことを示す比較情報を取得した場合、情報処理装置１０は、被介護者Ｒ１－１について、種別＃３の吸収性物品を１０個発注する旨を示す情報を出力する。 To give a more specific example, if comparison information is acquired indicating that a total of 50 absorbent articles of type #1 are normally ordered for care recipient R1-1 in period #1 and that 5 more absorbent articles of type #1 were used in period #1 than the reference number of absorbent articles of type #1, the information processing device 10 outputs information indicating that 55 absorbent articles of type #1 are to be ordered for care recipient R1-1. Furthermore, if comparison information is acquired indicating that a total of 50 absorbent articles of type #2 are normally ordered in period #1 and that 10 fewer absorbent articles of type #2 were used in period #1 than the reference number of absorbent articles of type #2, the information processing device 10 outputs information indicating that 40 absorbent articles of type #1 are to be ordered for care recipient R1-1. Furthermore, if comparison information is obtained indicating that 10 absorbent articles of type #3, which are not normally used for care recipient R1-1, were used during period #1, the information processing device 10 outputs information indicating that 10 absorbent articles of type #3 will be ordered for care recipient R1-1.
　なお、図１の例において、情報処理装置１０は、施設＃１に入居する被介護者Ｒ１－１以外の被介護者に関しても、上述したものと同様の手法により、発注に関する情報を施設端末２００に出力するものとする。なお、情報処理装置１０は、施設＃１に入居する被介護者全体、施設＃１の所定のフロアに入居する被介護者全体、若しくは、施設＃１の所定の部屋に入居する被介護者全体といった単位で発注に関する情報を集計し、施設端末２００に出力してもよい。 In the example of FIG. 1, the information processing device 10 outputs information regarding orders to the facility terminal 200 for care recipients other than care recipient R1-1 residing in facility #1 using a method similar to that described above. The information processing device 10 may also compile information regarding orders for units such as all care recipients residing in facility #1, all care recipients residing on a specified floor of facility #1, or all care recipients residing in a specified room of facility #1, and output the information regarding orders to the facility terminal 200.
　また、情報処理装置１０は、施設＃１に吸収性物品を提供する提供元（例えば、吸収性物品を製造する製造業者や、施設＃１に吸収性物品を卸す卸業者など）に対し、発注に関する情報を出力してもよい。 In addition, the information processing device 10 may output information regarding the order to a supplier of absorbent articles to facility #1 (e.g., a manufacturer that manufactures absorbent articles, or a wholesaler that distributes absorbent articles to facility #1, etc.).
　また、情報処理装置１０は、比較情報に基づき推定される、施設＃１における吸収性物品の在庫が所定の閾値以下となった場合に、発注に関する情報を出力してもよい。 In addition, the information processing device 10 may output information regarding ordering when the inventory of absorbent articles in facility #1, estimated based on the comparison information, falls below a predetermined threshold.
　続いて、情報処理装置１０は、比較情報に基づいて、被介護者Ｒ１－１に対する吸収性物品の使用に関する情報を利用者端末１００に出力する（ステップＳ３）。例えば、情報処理装置１０は、所定の期間ごとに、当該期間において被介護者Ｒ１－１に対して実際に使用された吸収性物品の数や種別、実際に使用された吸収性物品の数と、種別と、卸業者等から施設＃１に提供される吸収性物品の価格とに応じた課金額、基準スケジュールに従い吸収性物品が交換されているか否かを示す情報などを出力する。また、被介護者Ｒ１－１がサブスクリプションサービスへ加入している場合、情報処理装置１０は、サブスクリプションサービスの内容に応じた課金額を示す情報を出力する。 Then, the information processing device 10 outputs information regarding the use of absorbent articles for the care recipient R1-1 to the user terminal 100 based on the comparison information (step S3). For example, for each specified period, the information processing device 10 outputs the number and type of absorbent articles actually used for the care recipient R1-1 during that period, the number and type of absorbent articles actually used, a charge amount according to the price of the absorbent articles provided to facility #1 by wholesalers, etc., and information indicating whether the absorbent articles are being replaced according to a standard schedule. Furthermore, if the care recipient R1-1 has subscribed to a subscription service, the information processing device 10 outputs information indicating a charge amount according to the contents of the subscription service.
　以上のように、実施形態に係る情報処理装置１０は、基準と、実際の被介護者の使用に関する情報とが一致するか否かを示す情報を取得することのみによって、吸収性物品の発注に関する情報を施設に出力する。これにより、実施形態に係る情報処理装置１０は、施設における不織布製品の使用の状況を容易に把握することができる。 As described above, the information processing device 10 according to the embodiment outputs information regarding the ordering of absorbent articles to the facility by only obtaining information indicating whether the criteria and information regarding actual use by the care recipient match. This allows the information processing device 10 according to the embodiment to easily grasp the usage status of nonwoven fabric products in the facility.
　また、実施形態に係る情報処理装置１０は、被介護者の親族等に対し、被介護者の吸収性物品の使用の状況、言い換えると、施設における被介護者の介護の状況を示す情報を出力する。これにより、実施形態に係る情報処理装置１０は、適切なタイミングで吸収性物品の交換等が行われているか否かを示す情報や、基準に従い吸収性物品が使用されているか否かを示す情報を、被介護者の親族等に出力することができるため、施設の透明性を担保することができるとともに、親族等から施設に対し、吸収性物品の使用の証跡を示すように要求されるといった事態を防ぐことができる。 In addition, the information processing device 10 according to the embodiment outputs to the relatives of the care recipient, information indicating the status of the care recipient's use of absorbent articles, in other words, the status of the care recipient's care at the facility. As a result, the information processing device 10 according to the embodiment can output to the relatives of the care recipient information indicating whether the absorbent articles are being replaced at the appropriate time and information indicating whether the absorbent articles are being used according to standards, thereby ensuring the transparency of the facility and preventing a situation in which the relatives request the facility to show evidence of the use of absorbent articles.
　また、従来の介護施設等の施設では、吸収性物品の使用の記録と、吸収性物品の在庫管理といった類似する情報がそれぞれ別々に記録されている場合があった。そこで、実施形態に係る情報処理装置１０よれば、吸収性物品の使用記録と、吸収性物品の在庫管理とを別々に記録しなくとも、比較情報のみを入力することにより、吸収性物品の使用を記録し、吸収性物品の発注（言い換えると吸収性物品の在庫管理）とを同時に行うことができるため、利便性を向上させることができる。 Furthermore, in conventional facilities such as nursing homes, similar information such as records of absorbent article use and inventory management of absorbent articles may have been recorded separately. However, with the information processing device 10 according to the embodiment, it is possible to record the use of absorbent articles and simultaneously order absorbent articles (in other words, inventory management of absorbent articles) by inputting only the comparison information without having to record the use of absorbent articles and inventory management of absorbent articles separately, thereby improving convenience.
　また、従来、介護施設等の施設に対する吸収性物品の提供は、卸業者によって行われている場合があるが、このような場合、卸業者によりマージンが徴収される。また、このような場合、卸業者が施設への吸収性物品の仲介をしていたことにより、施設における吸収性物品の使用状況等の情報がブラックボックス化され、吸収性物品の製造元による施設への直販が困難である場合があった。そこで、実施形態に係る情報処理装置１０よれば、比較情報を取得することにより、介護施設等における吸収性物品の使用状況が可視化され、吸収性物品の製造元から介護施設等への直販が可能となり、卸業者によりマージンが徴収されることがなくなるため、より安価に吸収性物品を提供することが可能となる。 In the past, absorbent articles were sometimes provided to facilities such as nursing homes by wholesalers, but in such cases, the wholesalers collected a margin. In such cases, information such as the usage status of the absorbent articles at the facility was kept as a black box because the wholesaler acted as an intermediary for the absorbent articles to the facility, making it difficult for the manufacturer of the absorbent articles to sell directly to the facility. Therefore, the information processing device 10 according to the embodiment obtains comparison information, thereby visualizing the usage status of absorbent articles at nursing homes and the like, enabling the manufacturer of the absorbent articles to sell directly to nursing homes and the like, and eliminating the need for the wholesaler to collect a margin, making it possible to provide absorbent articles at a lower cost.
〔２．その他の処理例〕
　なお、上述した処理は一例に過ぎず、情報処理装置１０及び利用者端末１００は、様々な情報を用いて様々な処理を行ってもよい。この点について、以下例示を列挙する。 [2. Other processing examples]
The above-described process is merely an example, and the information processing device 10 and the user terminal 100 may perform various processes using various information.
〔２－１．基準の決定について〕
　図１の例において、情報処理装置１０は、被介護者Ｒ１－１の性別や、年齢、体重、身長、介護度などに基づいて被介護者Ｒ１－１の基準を決定し、決定した基準を示す基準情報と、被介護者が実際に使用した吸収性物品との比較結果を示す比較情報を取得してもよい。例えば、情報処理装置１０は、性別や、年齢、体重、身長、介護度が被介護者Ｒ１－１と類似する他の被介護者について、施設＃１の職員等が決定した基準を、被介護者Ｒ１－１の基準として決定する。具体的な例を挙げると、情報処理装置１０は、性別や、年齢、体重、身長、介護度が被介護者Ｒ１－１と類似する他の被介護者について、施設＃１の職員等が決定した、使用する予定の吸収性物品の種別ごとの数や、吸収性物品を交換するスケジュールなどを、介護度が被介護者Ｒ１－１の基準として決定する。 [2-1. Determination of standards]
In the example of FIG. 1, the information processing device 10 may determine a standard for the care recipient R1-1 based on the gender, age, weight, height, level of care, etc. of the care recipient R1-1, and obtain comparison information showing a comparison result between the determined standard and the absorbent article actually used by the care recipient. For example, the information processing device 10 determines the standard determined by the staff of the facility #1 for other care recipients similar to the care recipient R1-1 in gender, age, weight, height, and level of care, as the standard for the care recipient R1-1. To give a specific example, the information processing device 10 determines the number of absorbent articles of each type to be used and the schedule for replacing absorbent articles determined by the staff of the facility #1 for other care recipients similar to the care recipient R1-1 in gender, age, weight, height, and level of care, as the standard for the care recipient R1-1 in care level.
〔２－２．基準の更新について〕
　図１の例において、情報処理装置１０は、比較情報に基づいて、被介護者Ｒ１－１の基準を更新してもよい。例えば、被介護者Ｒ１－１の基準情報と、被介護者Ｒ１－１が実際に使用した吸収性物品とが一致しないことを示す比較情報が所定の回数取得された場合、情報処理装置１０は、被介護者Ｒ１－１が実際に使用した吸収性物品に関する情報に基づいて、基準情報を更新する。 [2-2. Update of standards]
1, the information processing device 10 may update the criteria for the care recipient R1-1 based on the comparison information. For example, when comparison information indicating that the criteria information for the care recipient R1-1 does not match the absorbent article actually used by the care recipient R1-1 is acquired a predetermined number of times, the information processing device 10 updates the criteria information based on information regarding the absorbent article actually used by the care recipient R1-1.
〔２－３．介護士へのアラートについて〕
　図１の例において、情報処理装置１０は、比較情報が所定の条件を満たす場合に、所定のアラートを施設端末２００に出力してもよい。例えば、被介護者Ｒ１－１の基準数と、実際に被介護者Ｒ１－１が１日に使用した吸収性物品とが一致しないことを示す比較情報が所定の回数取得された場合、情報処理装置１０は、基準数に基づく吸収性物品の交換を行うことを促す旨のアラートを施設端末２００に出力する。また、被介護者Ｒ１－１の基準スケジュールと、実際に被介護者Ｒ１－１の吸収性物品の交換が行われた日時とが一致しないことを示す比較情報が所定の回数取得された場合、情報処理装置１０は、基準スケジュールに基づく吸収性物品の交換を行うことを促す旨のアラートを施設端末２００に出力する。 [2-3. Alerts to caregivers]
In the example of Fig. 1, the information processing device 10 may output a predetermined alert to the facility terminal 200 when the comparison information satisfies a predetermined condition. For example, when comparison information indicating that the reference number of the care recipient R1-1 does not match the absorbent articles actually used by the care recipient R1-1 in one day is acquired a predetermined number of times, the information processing device 10 outputs an alert to the facility terminal 200 to prompt the user to replace the absorbent articles based on the reference number. Also, when comparison information indicating that the reference schedule of the care recipient R1-1 does not match the date and time when the absorbent articles of the care recipient R1-1 were actually replaced is acquired a predetermined number of times, the information processing device 10 outputs an alert to the facility terminal 200 to prompt the user to replace the absorbent articles based on the reference schedule.
　なお、被介護者にご不幸がある間際には、被介護者の排泄が減少する場合（例えば、吸収性物品の交換の頻度が少なくなる場合）がある。したがって、比較情報が、吸収性物品の交換の頻度が少なっていることを示す場合、情報処理装置１０は、被介護者の健康状態やご不幸に関するアラートを施設端末２００に出力してもよい。 In addition, when an unfortunate event occurs to a care recipient, the care recipient's excretion may decrease (for example, the frequency of changing absorbent articles may decrease). Therefore, when the comparison information indicates that absorbent articles are being changed less frequently, the information processing device 10 may output an alert regarding the health condition or unfortunate event of the care recipient to the facility terminal 200.
〔２－４．被介護者が飲食物を摂取した日時の出力について〕
　図１の例において、情報処理装置１０は、被介護者Ｒ１－１が食事をした日時や、飲料を摂取した日時を示す情報を取得し、取得した情報を利用者端末１００に出力してもよい。 [2-4. Output of the date and time when the care recipient ate food and drink]
In the example of FIG. 1, the information processing device 10 may acquire information indicating the date and time when the care recipient R1-1 ate a meal or consumed a drink, and output the acquired information to the user terminal 100.
〔３．情報処理装置の構成〕
　次に、図２を用いて、情報処理装置１０の構成について説明する。図２は、実施形態に係る情報処理装置１０の構成例を示す図である。図２に示すように、情報処理装置１０は、通信部２０と、記憶部３０と、制御部４０とを有する。 3. Configuration of information processing device
Next, the configuration of the information processing device 10 will be described with reference to Fig. 2. Fig. 2 is a diagram showing an example of the configuration of the information processing device 10 according to an embodiment. As shown in Fig. 2, the information processing device 10 has a communication unit 20, a storage unit 30, and a control unit 40.
（通信部２０について）
　通信部２０は、例えば、ＮＩＣ（Network　Interface　Card）等によって実現される。そして、通信部２０は、ネットワークＮと有線または無線で接続され、利用者端末１００、施設端末２００等との間で情報の送受信を行う。 (Regarding communication unit 20)
The communication unit 20 is realized by, for example, a network interface card (NIC) etc. The communication unit 20 is connected to the network N by wire or wirelessly, and transmits and receives information between the user terminal 100, the facility terminal 200, etc.
（記憶部３０について）
　記憶部３０は、例えば、ＲＡＭ（Random　Access　Memory）、フラッシュメモリ（Flash　Memory）等の半導体メモリ素子、または、ハードディスク、光ディスク等の記憶装置によって実現される。図２に示すように、記憶部３０は、施設情報データベース３１と、使用者情報データベース３２とを有する。 (Regarding the storage unit 30)
The storage unit 30 is realized by, for example, a semiconductor memory element such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk. As shown in FIG. 2 , the storage unit 30 has a facility information database 31 and a user information database 32.
（施設情報データベース３１について）
　施設情報データベース３１は、施設に関する各種の情報を記憶する。ここで、図３を用いて、施設情報データベース３１が記憶する情報の一例を説明する。図３は、実施形態に係る施設情報データベース３１の一例を示す図である。図３の例において、施設情報データベース３１は、「施設ＩＤ」、「所在情報」、「フロア情報」、「部屋情報」、「在庫情報」、「スタッフ情報」、「不織布製品情報」といった項目を有する。 (Regarding facility information database 31)
The facility information database 31 stores various information related to facilities. An example of information stored in the facility information database 31 will now be described with reference to Fig. 3. Fig. 3 is a diagram showing an example of the facility information database 31 according to an embodiment. In the example of Fig. 3, the facility information database 31 has items such as "facility ID", "location information", "floor information", "room information", "inventory information", "staff information", and "nonwoven fabric product information".
　「施設ＩＤ」は、施設を識別するための識別情報を示す。「所在情報」は、施設の所在地を示す。「フロア情報」は、施設内の各フロアに関する情報を示し、例えば、フロアを識別するための識別情報や、各フロアに所在する使用者に関する情報（例えば、使用者を識別するための識別情報や、使用者の数）などといった情報が格納される。「部屋情報」は、施設内で使用者が所在する各部屋に関する情報を示し、例えば、部屋を識別するための識別情報や、各部屋に所在する使用者に関する情報（例えば、使用者を識別するための識別情報や、使用者の数）などといった情報が格納される。「在庫情報」は、施設における不織布製品の在庫を示す。「スタッフ情報」は、施設のスタッフ（職員）に関する情報を示す。「不織布製品情報」は、施設において使用される不織布製品に関する情報を示し、例えば、不織布製品の提供元から提供される際の価格等の情報が格納される。 "Facility ID" indicates identification information for identifying the facility. "Location information" indicates the location of the facility. "Floor information" indicates information about each floor in the facility, and stores, for example, identification information for identifying the floor and information about users on each floor (for example, identification information for identifying users and the number of users). "Room information" indicates information about each room in which users are located in the facility, and stores, for example, identification information for identifying the room and information about users in each room (for example, identification information for identifying users and the number of users). "Inventory information" indicates the inventory of nonwoven fabric products at the facility. "Staff information" indicates information about the staff (staff members) of the facility. "Nonwoven fabric product information" indicates information about nonwoven fabric products used in the facility, and stores, for example, information such as the price when the nonwoven fabric products are provided by the supplier.
　すなわち、図３では、施設ＩＤ「ＡＩＤ＃１」により識別される施設の所在情報が「所在情報＃１」、フロア情報が「フロア情報＃１」、部屋情報が「部屋情報＃１」、在庫情報が「在庫情報＃１」、スタッフ情報が「スタッフ情報＃１」、不織布製品情報が「不織布製品情報＃１」である例を示す。 In other words, Figure 3 shows an example in which the location information of a facility identified by a facility ID "AID#1" is "Location Information #1", the floor information is "Floor Information #1", the room information is "Room Information #1", the inventory information is "Inventory Information #1", the staff information is "Staff Information #1", and the nonwoven fabric product information is "Nonwoven Fabric Product Information #1".
（使用者情報データベース３２について）
　使用者情報データベース３２は、使用者に関する情報を記憶する。ここで、図４を用いて、使用者情報データベース３２が記憶する情報の一例を説明する。図４は、実施形態に係る使用者情報データベース３２の一例を示す図である。図４の例において、使用者情報データベース３２は、「使用者ＩＤ」、「利用者ＩＤ」、「施設ＩＤ」、「フロアＩＤ」、「部屋ＩＤ」、「属性情報」、「基準情報」、「比較情報」、「行動情報」、「サブスクリプション情報」といった項目を有する。 (Regarding the user information database 32)
The user information database 32 stores information about users. An example of information stored in the user information database 32 will now be described with reference to Fig. 4. Fig. 4 is a diagram showing an example of the user information database 32 according to an embodiment. In the example of Fig. 4, the user information database 32 has items such as "user ID", "user ID", "facility ID", "floor ID", "room ID", "attribute information", "standard information", "comparison information", "behavior information", and "subscription information".
　「使用者ＩＤ」は、使用者を識別するための識別情報を示す。「利用者ＩＤ」は、使用者と所定の関係性を有する利用者を識別するための識別情報を示す。「施設ＩＤ」は、使用者が所在する施設を識別するための識別情報を示す。「フロアＩＤ」は、施設において使用者が所在するエリアを識別するための識別情報を示す。「部屋ＩＤ」は、施設において使用者が所在する部屋を識別するための識別情報を示す。「属性情報」は、使用者の属性に関する情報を示し、例えば、性別や、年齢、体重、身長、介護度などといった情報が格納される。「基準情報」は、施設における使用者の不織布製品の使用に関する基準を示す。「比較情報」は、基準情報と、施設において使用者が使用した不織布製品との比較結果を示す。「行動情報」は、使用者の施設における行動に関する情報を示し、例えば、使用者が飲食物を摂取した日時等を示す情報が格納される。「サブスクリプション情報」は、使用者が不織布製品のサブスクリプションサービスに加入しているか否かや、サブスクリプションサービスの内容などを示す情報が格納される。 "User ID" indicates identification information for identifying a user. "User ID" indicates identification information for identifying a user who has a specific relationship with the user. "Facility ID" indicates identification information for identifying the facility in which the user is located. "Floor ID" indicates identification information for identifying the area in which the user is located in the facility. "Room ID" indicates identification information for identifying the room in which the user is located in the facility. "Attribute information" indicates information about the attributes of the user, and for example, information such as gender, age, weight, height, and level of care required is stored. "Standard information" indicates standards regarding the use of nonwoven fabric products by users in the facility. "Comparison information" indicates the results of a comparison between the standard information and the nonwoven fabric products used by the user in the facility. "Behavior information" indicates information about the behavior of the user in the facility, and for example, information indicating the date and time when the user consumed food and drink is stored. "Subscription information" stores information indicating whether the user has subscribed to a subscription service for nonwoven fabric products, the contents of the subscription service, and the like.
　すなわち、図４では、使用者ＩＤ「ＲＩＤ＃１」により識別される使用者がと所定の関係性を有する利用者が利用者ＩＤ「ＵＩＤ＃１」により識別され、当該使用者が施設ＩＤ「ＡＩＤ＃１」により識別され鵜施設に所在し、フロアＩＤ「ＦＩＤ＃１」により識別されるフロアに所在し、部屋ＩＤ「ＢＩＤ＃１」により識別される部屋に所在し、属性情報が「属性情報＃１」、基準情報が「基準情報＃１」、比較情報が「比較情報＃１」、行動情報が「行動情報＃１」、サブスクリプション情報が「サブスクリプション情報＃１」である例を示す。 In other words, FIG. 4 shows an example in which a user having a predetermined relationship with a user identified by user ID "RID#1" is identified by user ID "UID#1", the user is located in a facility identified by facility ID "AID#1", on a floor identified by floor ID "FID#1", in a room identified by room ID "BID#1", and the attribute information is "attribute information #1", the reference information is "reference information #1", the comparison information is "comparison information #1", the behavior information is "behavior information #1", and the subscription information is "subscription information #1".
（制御部４０について）
　制御部４０は、コントローラ（controller）であり、例えば、ＣＰＵ（Central　Processing　Unit）やＭＰＵ（Micro　Processing　Unit）等によって、情報処理装置１０内部の記憶装置に記憶されている各種プログラムがＲＡＭを作業領域として実行されることにより実現される。また、制御部４０は、コントローラであり、例えば、ＡＳＩＣ（Application　Specific　Integrated　Circuit）やＦＰＧＡ（Field　Programmable　Gate　Array）等の集積回路により実現される。実施形態に係る制御部４０は、図２に示すように、受付部４１と、決定部４２と、取得部４３と、出力部４４と、更新部４５とを有し、以下に説明する情報処理の機能や作用を実現または実行する。 (Regarding the control unit 40)
The control unit 40 is a controller, and is realized, for example, by a CPU (Central Processing Unit) or an MPU (Micro Processing Unit) executing various programs stored in a storage device inside the information processing device 10 using a RAM as a working area. The control unit 40 is also a controller, and is realized, for example, by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array). As shown in FIG. 2, the control unit 40 according to the embodiment has a reception unit 41, a determination unit 42, an acquisition unit 43, an output unit 44, and an update unit 45, and realizes or executes the functions and actions of information processing described below.
（受付部４１について）
　受付部４１は、所定の施設における使用者の不織布製品の使用に関する基準を示す基準情報と、当該施設において当該使用者が使用した不織布製品に関する使用情報とを受け付ける。例えば、受付部４１は、使用者の基準情報と、当該使用者の使用情報とを施設端末２００から受け付ける。 (Regarding the reception unit 41)
The receiving unit 41 receives standard information indicating standards regarding the use of nonwoven fabric products by users in a specified facility and usage information regarding the nonwoven fabric products used by the users in the facility. For example, the receiving unit 41 receives the user's standard information and the user's usage information from the facility terminal 200.
　なお、受付部４１は、基準情報と、施設において使用者が使用した不織布製品との比較結果を示す比較情報を受け付けてもよい。 The reception unit 41 may also receive comparison information indicating the results of a comparison between the reference information and the nonwoven fabric product used by the user at the facility.
（決定部４２について）
　決定部４２は、使用者に関する使用者情報に基づいて、使用者の不織布製品の使用に関する基準を決定する。例えば、図１の例において、決定部４２は、使用者情報データベース３２を参照し、被介護者Ｒ１－１の性別や、年齢、体重、身長、介護度などに基づいて被介護者Ｒ１－１の基準を決定する。 (Regarding the determination unit 42)
The determination unit 42 determines criteria for the user's use of the nonwoven fabric product based on the user information about the user. For example, in the example of Fig. 1, the determination unit 42 refers to the user information database 32 and determines criteria for the care recipient R1-1 based on the gender, age, weight, height, level of care, etc. of the care recipient R1-1.
　また、決定部４２は、使用者に関する使用者情報に基づいて、使用者が使用する不織布製品の種別ごとに、使用者の不織布製品の使用に関する基準を決定してもよい。例えば、図１の例において、決定部４２は、性別や、年齢、体重、身長、介護度が被介護者Ｒ１－１と類似する他の被介護者について、施設＃１の職員等が決定した、使用する予定の吸収性物品の種別ごとの数や、吸収性物品を交換するスケジュールなどを、介護度が被介護者Ｒ１－１の基準として決定する。 The determination unit 42 may also determine standards for the user's use of nonwoven fabric products for each type of nonwoven fabric product used by the user based on the user information about the user. For example, in the example of FIG. 1, the determination unit 42 determines the number of absorbent articles of each type to be used and the schedule for replacing absorbent articles, which have been determined by staff of facility #1 for other care recipients whose gender, age, weight, height, and level of care are similar to that of care recipient R1-1, as standards for the level of care recipient R1-1.
（取得部４３について）
　取得部４３は、所定の施設における使用者の不織布製品の使用に関する基準を示す基準情報と、当該施設において当該使用者が使用した不織布製品との比較結果を示す比較情報を、当該施設から取得する。例えば、図１の例において、取得部４３は、被介護者Ｒ１－１の吸収性物品の使用に関する基準を示す基準情報と、被介護者Ｒ１－１が実際に使用した吸収性物品との比較結果を示す比較情報を、施設端末２００から取得し、使用者情報データベース３２に格納する。 (Regarding the Acquisition Unit 43)
The acquisition unit 43 acquires, from a specific facility, reference information indicating the reference standards for the use of nonwoven fabric products by users at the facility, and comparison information indicating the results of a comparison between the nonwoven fabric products used by the user at the facility. For example, in the example of FIG. 1, the acquisition unit 43 acquires, from the facility terminal 200, reference information indicating the reference standards for the use of absorbent articles by the care recipient R1-1, and comparison information indicating the results of a comparison between the absorbent articles actually used by the care recipient R1-1, and stores the information in the user information database 32.
　また、取得部４３は、比較情報として、使用者が使用した不織布製品が、使用者の不織布製品の使用に関する基準の範囲内であるか否かを示す情報を取得し、使用者が使用した不織布製品が当該基準の範囲外である旨の情報を取得した場合に、さらに使用者が使用した不織布製品に関する情報を取得してもよい。例えば、図１の例において、取得部４３は、基準数と、実際に被介護者Ｒ１－１が使用した数とが一致しない吸収性物品の種別が存在する場合、その種別と、その種別の吸収性物品を実際に使用した数とを示す情報を取得する。 The acquisition unit 43 may also acquire, as comparison information, information indicating whether the nonwoven fabric product used by the user is within the range of standards regarding the use of nonwoven fabric products by users, and if it acquires information indicating that the nonwoven fabric product used by the user is outside the range of the standards, it may further acquire information regarding the nonwoven fabric product used by the user. For example, in the example of FIG. 1, if there is a type of absorbent article for which the standard number and the number actually used by the care recipient R1-1 do not match, the acquisition unit 43 acquires information indicating the type and the number of absorbent articles of that type actually used.
　また、取得部４３は、所定の単位の使用者の不織布製品の使用に関する基準を示す基準情報と、当該単位の使用者の各々が使用した不織布製品との比較結果を示す比較情報を取得してもよい。例えば、図１の例において、取得部４３は、施設＃１に入居する被介護者の全体が、１日に吸収性物品を使用する予定の吸収性物品の種別ごとの数と、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す比較情報を、１日ごとに施設端末２００から取得する。また、情報処理装置１０は、施設＃１の所定の部屋に入居する被介護者の全体が、１日に吸収性物品を使用する予定の吸収性物品の種別ごとの数と、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す比較情報を、１日ごとに施設端末２００から取得する。 The acquisition unit 43 may also acquire comparison information indicating a comparison result between standard information indicating standards regarding the use of nonwoven fabric products by users of a specified unit and nonwoven fabric products used by each user of the unit. For example, in the example of FIG. 1, the acquisition unit 43 acquires, for each day, from the facility terminal 200, comparison information indicating whether the number of absorbent articles of each type that all care recipients residing in facility #1 plan to use in a day matches the absorbent articles actually used by care recipient R1-1 in a day. The information processing device 10 acquires, for each day, from the facility terminal 200, comparison information indicating whether the number of absorbent articles of each type that all care recipients residing in a specified room of facility #1 plan to use in a day matches the absorbent articles actually used by care recipient R1-1 in a day.
　また、取得部４３は、施設におけるフロア単位の使用者の不織布製品の使用に関する基準を示す基準情報と、フロア単位の使用者の各々が使用した不織布製品との比較結果を示す比較情報を取得してもよい。例えば、図１の例において、取得部４３は、施設＃１の所定のフロア（例えば、フロア＃１、フロア＃２）に入居する被介護者の全体が、１日に吸収性物品を使用する予定の吸収性物品の種別ごとの数と、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す比較情報を、１日ごとに施設端末２００から取得する。 The acquisition unit 43 may also acquire standard information indicating standards regarding the use of nonwoven fabric products by users on a floor-by-floor basis in the facility, and comparison information indicating a comparison result between the nonwoven fabric products used by each user on a floor-by-floor basis. For example, in the example of FIG. 1, the acquisition unit 43 acquires, for each day, from the facility terminal 200, comparison information indicating whether the number of absorbent articles of each type that all care recipients residing on a specific floor (e.g., floor #1, floor #2) of facility #1 plan to use in a day matches the absorbent articles actually used by care recipient R1-1 in a day.
　また、取得部４３は、使用者が使用する不織布製品の種別ごとに、使用者の不織布製品の使用に関する基準を示す基準情報と、使用者が使用した不織布製品との比較結果を示す比較情報を取得してもよい。例えば、図１の例において、取得部４３は、１日に被介護者Ｒ１－１が使用する予定の吸収性物品の種別ごとの数が、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す情報を取得する。 The acquisition unit 43 may also acquire, for each type of nonwoven fabric product used by the user, reference information indicating the criteria for the user's use of the nonwoven fabric product and comparison information indicating the results of a comparison with the nonwoven fabric product used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating whether the number of each type of absorbent article that the care recipient R1-1 plans to use in a day matches the number of absorbent articles actually used by the care recipient R1-1 in a day.
　また、取得部４３は、決定部４２により決定された基準を示す基準情報と、使用者が使用した不織布製品との比較結果を示す比較情報を取得してもよい。例えば、図１の例において、取得部４３は、決定部４２により決定された基準を示す基準情報と、被介護者が実際に使用した吸収性物品との比較結果を示す比較情報を取得する。 The acquisition unit 43 may also acquire comparison information indicating a comparison result between the reference information indicating the criteria determined by the determination unit 42 and the nonwoven fabric product used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires comparison information indicating a comparison result between the reference information indicating the criteria determined by the determination unit 42 and the absorbent article actually used by the care recipient.
　また、取得部４３は、所定の期間において使用者が使用する不織布製品の数量を示す基準情報と、使用者が使用した不織布製品との比較結果を示す比較情報を取得してもよい。例えば、図１の例において、取得部４３は、１日に被介護者Ｒ１－１が使用する予定の吸収性物品の種別ごとの数が、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す情報を取得する。 The acquisition unit 43 may also acquire comparison information indicating the comparison result between reference information indicating the quantity of nonwoven fabric products used by the user in a specified period and the nonwoven fabric products used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating whether the number of each type of absorbent article that the care recipient R1-1 plans to use in one day matches the number of absorbent articles actually used by the care recipient R1-1 in one day.
　また、取得部４３は、使用者が不織布製品使用するタイミングを示す基準情報と、使用者が使用した不織布製品のタイミングとの比較結果を示す比較情報を取得してもよい。例えば、図１の例において、取得部４３は、被介護者Ｒ１－１が使用する吸収性物品を交換するスケジュールが、実際に被介護者Ｒ１－１の吸収性物品の交換が行われた日時と一致するか否かを示す情報を取得する。 The acquisition unit 43 may also acquire comparison information indicating the results of a comparison between reference information indicating the timing at which the user uses the nonwoven fabric product and the timing at which the nonwoven fabric product was used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating whether the schedule for replacing the absorbent article used by the care recipient R1-1 matches the date and time at which the absorbent article of the care recipient R1-1 was actually replaced.
　また、取得部４３は、使用者が使用する不織布製品の種別を示す基準情報と、使用者が使用した不織布製品との比較結果を示す比較情報を取得してもよい。例えば、図１の例において、取得部４３は、１日に被介護者Ｒ１－１が使用する予定の吸収性物品の種別が、実際に被介護者Ｒ１－１が１日に使用した吸収性物品と一致するか否かを示す情報を取得する。 The acquisition unit 43 may also acquire comparison information indicating a comparison result between reference information indicating the type of nonwoven fabric product used by the user and the nonwoven fabric product used by the user. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating whether the type of absorbent article that the care recipient R1-1 plans to use in a day matches the type of absorbent article that the care recipient R1-1 actually used in a day.
　また、取得部４３は、使用者が飲食物を摂取した日時を示す摂取日時情報をさらに取得してもよい。例えば、図１の例において、取得部４３は、被介護者Ｒ１－１が食事をした日時や、飲料を摂取した日時を示す情報を取得する。 The acquisition unit 43 may further acquire intake date and time information indicating the date and time when the user ingested food and drink. For example, in the example of FIG. 1, the acquisition unit 43 acquires information indicating the date and time when the care recipient R1-1 ate a meal or ingested a beverage.
　また、取得部４３は、施設における使用者の吸収性物品の使用に関する基準を示す基準情報と、施設において使用者が使用した吸収性物品との比較結果を示す比較情報を取得してもよい。例えば、図１の例において、取得部４３は、被介護者Ｒ１－１の吸収性物品の使用に関する基準を示す基準情報と、被介護者Ｒ１－１が実際に使用した吸収性物品との比較結果を示す比較情報を取得する。 The acquisition unit 43 may also acquire reference information indicating standards regarding the use of absorbent articles by users at the facility, and comparison information indicating the results of a comparison between the absorbent articles used by the users at the facility. For example, in the example of FIG. 1, the acquisition unit 43 acquires reference information indicating standards regarding the use of absorbent articles by care recipient R1-1, and comparison information indicating the results of a comparison between the absorbent articles actually used by care recipient R1-1.
（出力部４４について）
　出力部４４は、取得部４３により受け付けられた比較情報に基づいて、使用者の不織布製品の使用に関する情報を出力する。例えば、図１の例において、出力部４４は、施設情報データベース３１及び使用者情報データベース３２を参照し、比較情報に基づいて、被介護者Ｒ１－１の不織布製品の使用に関する情報を、利用者端末１００や施設端末２００に出力する。 (Regarding the output unit 44)
The output unit 44 outputs information related to the user's use of the nonwoven fabric product based on the comparison information received by the acquisition unit 43. For example, in the example of Fig. 1, the output unit 44 refers to the facility information database 31 and the user information database 32, and outputs information related to the care recipient R1-1's use of the nonwoven fabric product to the user terminal 100 and the facility terminal 200 based on the comparison information.
　また、出力部４４は、比較情報に基づいて、所定の単位の使用者が使用する不織布製品に関する情報を出力してもよい。例えば、図１の例において、出力部４４は、施設＃１に入居する被介護者全体、施設＃１の所定のフロアに入居する被介護者全体、若しくは、施設＃１の所定の部屋に入居する被介護者全体といった単位で発注に関する情報を施設端末２００に出力する。 The output unit 44 may also output information about nonwoven fabric products used by a specified unit of users based on the comparison information. For example, in the example of FIG. 1, the output unit 44 outputs information about orders to the facility terminal 200 for a unit such as all the care recipients residing in facility #1, all the care recipients residing on a specified floor of facility #1, or all the care recipients residing in a specified room of facility #1.
　また、出力部４４は、比較情報に基づいて、使用者の不織布製品の使用に関する情報を、使用者と所定の関係性を有する利用者に出力してもよい。例えば、図１の例において、出力部４４は、比較情報に基づいて、被介護者Ｒ１－１に対する吸収性物品の使用に関する情報を利用者端末１００に出力する。 The output unit 44 may also output information regarding the user's use of the nonwoven fabric product to a user who has a predetermined relationship with the user based on the comparison information. For example, in the example of FIG. 1, the output unit 44 outputs information regarding the use of absorbent articles for the care recipient R1-1 to the user terminal 100 based on the comparison information.
　また、出力部４４は、使用者の不織布製品の使用に応じて課される金額に関する情報を出力してもよい。例えば、図１の例において、出力部４４は、所定の期間ごとに、当該期間において被介護者Ｒ１－１に対して実際に使用された吸収性物品の数や種別に応じた課金額を示す情報を出力する。 The output unit 44 may also output information regarding the amount charged according to the user's use of the nonwoven fabric product. For example, in the example of FIG. 1, the output unit 44 outputs, for each specified period, information indicating the amount charged according to the number and type of absorbent articles actually used by the care recipient R1-1 during that period.
　また、出力部４４は、使用者が不織布製品に関するサブスクリプションサービスに加入しているか否かに関する情報に基づいて、使用者の不織布製品の使用に応じて課される金額に関する情報を出力してもよい。例えば、図１の例において、出力部４４は、被介護者Ｒ１－１がサブスクリプションサービスへ加入している場合、サブスクリプションサービスの内容に応じた課金額を示す情報を出力する。 The output unit 44 may also output information regarding the amount charged for the user's use of the nonwoven fabric product, based on information regarding whether or not the user has subscribed to a subscription service for nonwoven fabric products. For example, in the example of FIG. 1, if the care recipient R1-1 has subscribed to a subscription service, the output unit 44 outputs information indicating the amount charged according to the content of the subscription service.
　また、出力部４４は、不織布製品の提供元が施設に提供する不織布製品の価格に基づいて、使用者の不織布製品の使用に応じて課される金額に関する情報を出力してもよい。例えば、図１の例において、出力部４４は、卸業者等から施設＃１に提供される吸収性物品の価格に応じた課金額を示す情報を出力する。 The output unit 44 may also output information regarding the amount to be charged to the user for the use of the nonwoven fabric product, based on the price of the nonwoven fabric product provided to the facility by the provider of the nonwoven fabric product. For example, in the example of FIG. 1, the output unit 44 outputs information indicating the amount to be charged according to the price of the absorbent article provided to facility #1 by a wholesaler or the like.
　また、出力部４４は、比較情報が所定の条件を満たす場合に、所定のアラートを、施設において使用者の養護を行う養護者に対して出力してもよい。例えば、図１の例において、被介護者Ｒ１－１の基準数と、実際に被介護者Ｒ１－１が１日に使用した吸収性物品とが一致しないことを示す比較情報が所定の回数取得された場合、出力部４４は、基準数に基づく吸収性物品の交換を行うことを促す旨のアラートを施設端末２００に出力する。また、被介護者Ｒ１－１の基準スケジュールと、実際に被介護者Ｒ１－１の吸収性物品の交換が行われた日時とが一致しないことを示す比較情報が所定の回数取得された場合、出力部４４は、基準スケジュールに基づく吸収性物品の交換を行うことを促す旨のアラートを施設端末２００に出力する。また、比較情報が、吸収性物品の交換の頻度が少なっていることを示す場合、出力部４４は、被介護者の健康状態やご不幸に関するアラートを施設端末２００に出力する。 In addition, when the comparison information satisfies a predetermined condition, the output unit 44 may output a predetermined alert to a caregiver who cares for the user at the facility. For example, in the example of FIG. 1, when comparison information indicating that the reference number of the care recipient R1-1 does not match the absorbent articles actually used by the care recipient R1-1 in a day is acquired a predetermined number of times, the output unit 44 outputs an alert to the facility terminal 200 to encourage the care recipient to replace the absorbent articles based on the reference number. In addition, when comparison information indicating that the reference schedule of the care recipient R1-1 does not match the date and time when the absorbent articles of the care recipient R1-1 were actually replaced is acquired a predetermined number of times, the output unit 44 outputs an alert to the facility terminal 200 to encourage the care recipient to replace the absorbent articles based on the reference schedule. In addition, when the comparison information indicates that the frequency of replacement of absorbent articles is low, the output unit 44 outputs an alert regarding the health condition or misfortune of the care recipient to the facility terminal 200.
　また、出力部４４は、比較情報に基づいて、使用者が使用する不織布製品の発注に関する情報を不織布製品の提供元、若しくは、施設に出力してもよい。例えば、図１の例において、出力部４４は、所定の期間ごとに、当該期間において施設端末２００から取得した比較情報に基づいて、吸収性物品の発注に関する情報を出力する。 The output unit 44 may also output information regarding the ordering of nonwoven fabric products to be used by the user to the provider of the nonwoven fabric products or the facility based on the comparison information. For example, in the example of FIG. 1, the output unit 44 outputs information regarding the ordering of absorbent articles for each predetermined period based on the comparison information acquired from the facility terminal 200 during that period.
　また、出力部４４は、比較情報に基づき推定される施設における不織布製品の在庫が所定の閾値以下となった場合に、使用者が使用する不織布製品の発注に関する情報を出力してもよい。例えば、図１の例において、出力部４４は、比較情報に基づき推定される、施設＃１における吸収性物品の在庫が所定の閾値以下となった場合に、発注に関する情報を出力する。 In addition, the output unit 44 may output information regarding ordering of nonwoven fabric products to be used by a user when the inventory of nonwoven fabric products in a facility estimated based on the comparison information falls below a predetermined threshold. For example, in the example of FIG. 1, the output unit 44 outputs information regarding ordering when the inventory of absorbent articles in facility #1 estimated based on the comparison information falls below a predetermined threshold.
　また、出力部４４は、所定の単位の使用者が使用する不織布製品の発注に関する情報を出力してもよい。例えば、図１の例において、出力部４４は、施設＃１に入居する被介護者全体、若しくは、施設＃１の所定の部屋に入居する被介護者全体といった単位で発注に関する情報を集計し、出力する。 The output unit 44 may also output information regarding ordering of nonwoven fabric products to be used by a specified unit of users. For example, in the example of FIG. 1, the output unit 44 compiles and outputs information regarding ordering for a unit such as all care recipients residing in facility #1 or all care recipients residing in a specified room in facility #1.
　また、出力部４４は、施設におけるフロア単位の使用者が使用する不織布製品の発注に関する情報を出力してもよい。例えば、図１の例において、出力部４４は、施設＃１の所定のフロアに入居する被介護者全体での発注に関する情報を集計し、出力する。 The output unit 44 may also output information regarding orders for nonwoven fabric products used by users on a floor-by-floor basis in the facility. For example, in the example of FIG. 1, the output unit 44 compiles and outputs information regarding orders for all care recipients residing on a specific floor of facility #1.
　また、出力部４４は、使用者と所定の関係性を有する利用者に対して摂取日時情報を出力してもよい。例えば、図１の例において、出力部４４は、被介護者Ｒ１－１が食事をした日時や、飲料を摂取した日時を示す情報を利用者端末１００に出力する。 The output unit 44 may also output intake date and time information to a user who has a specified relationship with the user. For example, in the example of FIG. 1, the output unit 44 outputs information indicating the date and time when the care recipient R1-1 ate a meal or consumed a beverage to the user terminal 100.
　また、出力部４４は、比較情報に基づいて、使用者の吸収性物品の使用に関する情報を出力してもよい。例えば、図１の例において、出力部４４は、比較情報に基づいて、被介護者Ｒ１－１の吸収性物品の使用に関する情報を出力する。 The output unit 44 may also output information related to the user's use of absorbent articles based on the comparison information. For example, in the example of FIG. 1, the output unit 44 outputs information related to the care recipient R1-1's use of absorbent articles based on the comparison information.
（更新部４５について）
　更新部４５は、比較情報に基づいて、使用者の不織布製品の使用に関する基準を更新する。例えば、図１の例において、被介護者Ｒ１－１の基準情報と、被介護者Ｒ１－１が実際に使用した吸収性物品とが一致しないことを示す比較情報が所定の回数取得された場合、更新部４５は、被介護者Ｒ１－１が実際に使用した吸収性物品に関する情報に基づいて、基準情報を更新する。 (Regarding the update unit 45)
The update unit 45 updates the standard regarding the user's use of the nonwoven fabric product based on the comparison information. For example, in the example of Fig. 1, when comparison information indicating that the standard information of the care recipient R1-1 does not match the absorbent article actually used by the care recipient R1-1 is acquired a predetermined number of times, the update unit 45 updates the standard information based on information regarding the absorbent article actually used by the care recipient R1-1.
〔４．情報処理手順〕
　次に、図５を用いて、実施形態に係る情報処理装置１０が実行する情報処理の手順について説明する。図５は、実施形態に係る情報処理装置１０が実行する情報処理の流れの一例を示すフローチャートである。 [4. Information Processing Procedures]
Next, a procedure of information processing executed by the information processing device 10 according to the embodiment will be described with reference to Fig. 5. Fig. 5 is a flowchart showing an example of the flow of information processing executed by the information processing device 10 according to the embodiment.
　図５に示すように、情報処理装置１０は、所定の施設における使用者の不織布製品の使用に関する基準を示す基準情報と、当該施設において当該使用者が使用した不織布製品との比較結果を示す比較情報を、当該施設から取得したか否かを判定する（ステップＳ１０１）。比較情報を取得していない場合（ステップＳ１０１；Ｎｏ）、情報処理装置１０は、比較情報を取得するまで待機する。一方、比較情報を取得した場合（ステップＳ１０１；Ｙｅｓ）、比較情報に基づいて、使用者の不織布製品の使用に関する情報を出力し（ステップＳ１０２）、処理を終了する。 As shown in FIG. 5, the information processing device 10 determines whether or not it has acquired, from a specific facility, reference information indicating the standards regarding the use of nonwoven fabric products by users at the facility, and comparison information indicating the results of a comparison between the nonwoven fabric products used by the user at the facility (step S101). If comparison information has not been acquired (step S101; No), the information processing device 10 waits until it acquires comparison information. On the other hand, if comparison information has been acquired (step S101; Yes), it outputs information regarding the user's use of nonwoven fabric products based on the comparison information (step S102), and ends the process.
〔５．変形例〕
　上述した情報処理装置１０は、上記実施形態以外にも種々の異なる形態にて実施されてよい。 5. Modifications
The above-described information processing device 10 may be embodied in various different forms other than the above embodiment.
〔５－１．施設及び不織布製品について〕
　上述の実施形態において、施設が介護施設であり、不織布製品が、被介護者向けの吸収性物品である例を示したが、施設及び不織布製品はこのような例に限定されない。例えば、施設が保育園や幼稚園、児童養護施設であり、不織布製品が乳幼児向けの吸収性物品であってもよい。また、施設がペットホテルであり、不織布製品がペット向けの吸収性物品（ペットシート等）であってもよい。 [5-1. Facilities and nonwoven products]
In the above embodiment, an example was shown in which the facility is a care facility and the nonwoven fabric product is an absorbent article for care recipients, but the facility and the nonwoven fabric product are not limited to such an example. For example, the facility may be a nursery school, kindergarten, or child welfare facility, and the nonwoven fabric product may be an absorbent article for infants and small children. Also, the facility may be a pet hotel, and the nonwoven fabric product may be an absorbent article for pets (such as a pet sheet).
〔５－２．処理態様について〕
　上記実施形態において説明した各処理のうち、自動的に行われるものとして説明した処理の全部または一部を手動的に行うこともでき、逆に、手動的に行われるものとして説明した処理の全部または一部を公知の方法で自動的に行うこともできる。この他、上記文章中や図面中で示した処理手順、具体的名称、各種のデータやパラメータを含む情報については、特記する場合を除いて任意に変更することができる。例えば、各図に示した各種情報は、図示した情報に限られない。 5-2. Processing Mode
Among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, and conversely, all or part of the processes described as being performed manually can be performed automatically by a known method. In addition, the information including the processing procedures, specific names, various data and parameters shown in the above text and drawings can be changed arbitrarily unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.
　また、図示した各装置の各構成要素は機能概念的なものであり、必ずしも物理的に図示の如く構成されることを要しない。すなわち、各装置の分散・統合の具体的形態は図示のものに限られず、その全部または一部を、各種の負荷や使用状況などに応じて、任意の単位で機能的または物理的に分散・統合して構成することができる。 Furthermore, each component of each device shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure. In other words, the specific form of distribution and integration of each device is not limited to that shown in the figure, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc.
　また、上記してきた各実施形態は、処理内容を矛盾させない範囲で適宜組み合わせることが可能である。 Furthermore, the above-mentioned embodiments can be combined as appropriate to the extent that the processing content is not contradictory.
〔６．ハードウェア構成〕
　また、上述した実施形態に情報処理装置１０や、利用者端末１００、施設端末２００は、例えば図６に示すような構成のコンピュータ１０００によって実現される。図６は、ハードウェア構成の一例を示す図である。コンピュータ１０００は、出力装置１０１０、入力装置１０２０と接続され、演算装置１０３０、キャッシュ１０４０、メモリ１０５０、出力ＩＦ（Interface）１０６０、入力ＩＦ１０７０、ネットワークＩＦ１０８０がバス１０９０により接続される。 6. Hardware Configuration
The information processing device 10, the user terminal 100, and the facility terminal 200 in the above-described embodiment are realized by a computer 1000 having a configuration as shown in Fig. 6, for example. Fig. 6 is a diagram showing an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and a calculation device 1030, a cache 1040, a memory 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected by a bus 1090.
　演算装置１０３０は、キャッシュ１０４０やメモリ１０５０に格納されたプログラムや入力装置１０２０から読み出したプログラム等に基づいて動作し、各種の処理を実行する。キャッシュ１０４０は、ＲＡＭ等、演算装置１０３０が各種の演算に用いるデータを一次的に記憶するキャッシュである。また、メモリ１０５０は、演算装置１０３０が各種の演算に用いるデータや、各種のデータベースが登録される記憶装置であり、ＲＯＭ(Read　Only　Memory)、ＨＤＤ（Hard　Disk　Drive）、フラッシュメモリ等により実現されるメモリである。 The arithmetic unit 1030 operates based on programs stored in the cache 1040 and memory 1050, programs read from the input unit 1020, and the like, and executes various processes. The cache 1040 is a cache such as a RAM that temporarily stores data used by the arithmetic unit 1030 for various calculations. The memory 1050 is a storage device in which data used by the arithmetic unit 1030 for various calculations and various databases are registered, and is a memory realized by a ROM (Read Only Memory), HDD (Hard Disk Drive), flash memory, etc.
　出力ＩＦ１０６０は、モニタやプリンタといった各種の情報を出力する出力装置１０１０に対し、出力対象となる情報を送信するためのインタフェースであり、例えば、ＵＳＢ（Universal　Serial　Bus）やＤＶＩ（Digital　Visual　Interface）、ＨＤＭＩ（登録商標）（High　Definition　Multimedia　Interface）といった規格のコネクタにより実現されてよい。一方、入力ＩＦ１０７０は、マウス、キーボード、およびスキャナ等といった各種の入力装置１０２０から情報を受信するためのインタフェースであり、例えば、ＵＳＢ等により実現される。 The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various types of information, such as a monitor or printer, and may be realized, for example, by a connector conforming to a standard such as USB (Universal Serial Bus), DVI (Digital Visual Interface), or HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020, such as a mouse, keyboard, scanner, etc., and may be realized, for example, by a USB.
　例えば、入力装置１０２０は、ＣＤ（Compact　Disc）、ＤＶＤ（Digital　Versatile　Disc）、ＰＤ（Phase　change　rewritable　Disk）等の光学記録媒体、ＭＯ（Magneto-Optical　disk）等の光磁気記録媒体、テープ媒体、磁気記録媒体、または半導体メモリ等から情報を読み出す装置により実現されてもよい。また、入力装置１０２０は、ＵＳＢメモリ等の外付け記憶媒体により実現されてもよい。 For example, the input device 1020 may be realized by a device that reads information from an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. The input device 1020 may also be realized by an external storage medium such as a USB memory.
　ネットワークＩＦ１０８０は、ネットワークＮを介して他の機器からデータを受信して演算装置１０３０へ送り、また、ネットワークＮを介して演算装置１０３０が生成したデータを他の機器へ送信する機能を有する。 The network IF 1080 has the function of receiving data from other devices via the network N and sending it to the arithmetic device 1030, and also transmitting data generated by the arithmetic device 1030 to other devices via the network N.
　ここで、演算装置１０３０は、出力ＩＦ１０６０や入力ＩＦ１０７０を介して、出力装置１０１０や入力装置１０２０の制御を行うこととなる。例えば、演算装置１０３０は、入力装置１０２０やメモリ１０５０からプログラムをキャッシュ１０４０上にロードし、ロードしたプログラムを実行する。例えば、コンピュータ１０００が情報処理装置１０として機能する場合、コンピュータ１０００の演算装置１０３０は、キャッシュ１０４０上にロードされたプログラムを実行することにより、制御部４０の機能を実現することとなる。 Here, the arithmetic unit 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic unit 1030 loads a program from the input device 1020 or the memory 1050 onto the cache 1040 and executes the loaded program. For example, when the computer 1000 functions as the information processing device 10, the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 40 by executing the program loaded onto the cache 1040.
　以上、本願の実施形態を図面に基づいて詳細に説明した。しかしながら、これらは例示であり、本願の実施形態は、発明の開示の欄に記載の態様を始めとして、所謂当業者の知識に基づいて種々の変形、改良を施した他の形態で実施することが可能である。また、上述してきた「部（section、module、unit）」は、「手段」や「回路」などに読み替えることができる。 The above describes the embodiments of the present application in detail with reference to the drawings. However, these are merely examples, and the embodiments of the present application can be implemented in other forms with various modifications and improvements based on the knowledge of those skilled in the art, including the forms described in the Disclosure of the Invention section. In addition, the above-mentioned "section, module, unit" can be read as "means" or "circuit," etc.
　　１　　情報処理システム
　　１０　情報処理装置
　　２０　通信部
　　３０　記憶部
　　３１　施設情報データベース
　　３２　使用者情報データベース
　　４０　制御部
　　４１　受付部
　　４２　決定部
　　４３　取得部
　　４４　出力部
　　４５　更新部
　１００　利用者端末
　２００　施設端末 REFERENCE SIGNS LIST 1 Information processing system 10 Information processing device 20 Communication unit 30 Storage unit 31 Facility information database 32 User information database 40 Control unit 41 Reception unit 42 Determination unit 43 Acquisition unit 44 Output unit 45 Update unit 100 User terminal 200 Facility terminal

Claims (24)

  1. 　所定の施設における使用者の不織布製品の使用に関する基準を示す基準情報と、当該施設において当該使用者が使用した不織布製品との比較結果を示す比較情報を、当該施設から取得する取得部と、
    　前記取得部により受け付けられた比較情報に基づいて、前記使用者の不織布製品の使用に関する情報を出力する出力部と
    　を有することを特徴とする情報処理装置。     an acquisition unit that acquires, from a specified facility, standard information indicating standards regarding the use of nonwoven fabric products by users at the facility and comparison information indicating a comparison result between the nonwoven fabric products used by the users at the facility;
    and an output unit that outputs information regarding the user's use of the nonwoven fabric product based on the comparison information received by the acquisition unit.
  2. 　前記取得部は、
    　前記比較情報として、前記使用者が使用した不織布製品が、前記使用者の不織布製品の使用に関する基準の範囲内であるか否かを示す情報を取得し、前記使用者が使用した不織布製品が当該基準の範囲外である旨の情報を取得した場合に、さらに前記使用者が使用した不織布製品に関する情報を取得する
    　ことを特徴とする請求項１に記載の情報処理装置。     The acquisition unit is
    The information processing device according to claim 1, characterized in that, as the comparison information, information indicating whether the nonwoven fabric product used by the user is within a range of standards regarding the use of nonwoven fabric products by the user is acquired, and when information indicating that the nonwoven fabric product used by the user is outside the range of the standards is acquired, further information regarding the nonwoven fabric product used by the user is acquired.
  3. 　前記取得部は、
    　所定の単位の前記使用者の不織布製品の使用に関する基準を示す前記基準情報と、当該単位の前記使用者の各々が使用した不織布製品との比較結果を示す前記比較情報を取得し、
    　前記出力部は、
    　前記比較情報に基づいて、前記所定の単位の前記使用者が使用する不織布製品に関する情報を出力する
    　ことを特徴とする請求項１に記載の情報処理装置。     The acquisition unit is
    Obtaining the standard information indicating a standard regarding the use of the nonwoven fabric product by the users of a predetermined unit and the comparison information indicating a comparison result between the nonwoven fabric products used by each of the users of the unit;
    The output unit is
    The information processing apparatus according to claim 1 , further comprising: outputting information relating to the nonwoven fabric products used by the user of the predetermined unit based on the comparison information.
  4. 　前記取得部は、
    　前記施設におけるフロア単位の前記使用者の不織布製品の使用に関する基準を示す前記基準情報と、フロア単位の前記使用者の各々が使用した不織布製品との比較結果を示す前記比較情報を取得する
    　ことを特徴とする請求項３に記載の情報処理装置。     The acquisition unit is
    The information processing device according to claim 3, further comprising: acquiring the standard information indicating standards regarding the use of nonwoven fabric products by users on a floor-by-floor basis in the facility; and acquiring the comparison information indicating a comparison result between the nonwoven fabric products used by each of the users on a floor-by-floor basis.
  5. 　前記取得部は、
    　前記使用者が使用する不織布製品の種別ごとに、前記使用者の不織布製品の使用に関する基準を示す前記基準情報と、前記使用者が使用した不織布製品との比較結果を示す前記比較情報を取得する
    　ことを特徴とする請求項１に記載の情報処理装置。     The acquisition unit is
    The information processing device according to claim 1, characterized in that, for each type of nonwoven fabric product used by the user, the comparison information indicating a comparison result between the standard information indicating standards regarding the user's use of the nonwoven fabric product and the nonwoven fabric product used by the user is acquired.
  6. 　前記使用者に関する使用者情報に基づいて、前記使用者の不織布製品の使用に関する基準を決定する決定部
    　をさらに有し、
    　前記取得部は、
    　前記決定部により決定された基準を示す前記基準情報と、前記使用者が使用した不織布製品との比較結果を示す前記比較情報を取得する
    　ことを特徴とする請求項１に記載の情報処理装置。     A determination unit that determines a standard for the user's use of the nonwoven fabric product based on user information about the user,
    The acquisition unit is
    The information processing device according to claim 1 , further comprising: acquiring the comparison information indicating a comparison result between the standard information indicating the standard determined by the determination unit and the nonwoven fabric product used by the user.
  7. 　前記決定部は、
    　前記使用者に関する使用者情報に基づいて、前記使用者が使用する不織布製品の種別ごとに、前記使用者の不織布製品の使用に関する基準を決定する
    　ことを特徴とする請求項６に記載の情報処理装置。     The determination unit is
    The information processing apparatus according to claim 6 , further comprising: determining a standard for the user's use of the nonwoven fabric product for each type of the nonwoven fabric product used by the user based on the user information relating to the user.
  8. 　前記比較情報に基づいて、前記使用者の不織布製品の使用に関する基準を更新する更新部
    　をさらに有することを特徴とする請求項１に記載の情報処理装置。     The information processing device according to claim 1 , further comprising an update unit that updates a standard regarding the use of the nonwoven fabric product by the user based on the comparison information.
  9. 　前記取得部は、
    　所定の期間において前記使用者が使用する不織布製品の数量を示す前記基準情報と、前記使用者が使用した不織布製品との比較結果を示す前記比較情報を取得する
    　ことを特徴とする請求項１に記載の情報処理装置。     The acquisition unit is
    The information processing device according to claim 1 , further comprising: acquiring the comparison information indicating a comparison result between the reference information indicating a quantity of nonwoven fabric products used by the user in a specified period and the nonwoven fabric products used by the user.
  10. 　前記取得部は、
    　前記使用者が不織布製品使用するタイミングを示す前記基準情報と、前記使用者が使用した不織布製品のタイミングとの比較結果を示す前記比較情報を取得する
    　ことを特徴とする請求項１に記載の情報処理装置。     The acquisition unit is
    The information processing device according to claim 1 , further comprising: acquiring the comparison information indicating a comparison result between the reference information indicating a timing at which the user uses a nonwoven fabric product and a timing at which the nonwoven fabric product has been used by the user.
  11. 　前記取得部は、
    　前記使用者が使用する不織布製品の種別を示す前記基準情報と、前記使用者が使用した不織布製品との比較結果を示す前記比較情報を取得する
    　ことを特徴とする請求項１に記載の情報処理装置。     The acquisition unit is
    The information processing apparatus according to claim 1 , further comprising: acquiring the comparison information indicating a comparison result between the reference information indicating a type of nonwoven fabric product used by the user and the nonwoven fabric product used by the user.
  12. 　前記出力部は、
    　前記比較情報に基づいて、前記使用者の不織布製品の使用に関する情報を、前記使用者と所定の関係性を有する利用者に出力する
    　ことを特徴とする請求項１に記載の情報処理装置。     The output unit is
    The information processing device according to claim 1 , further comprising: outputting information relating to the user's use of the nonwoven fabric product to a user having a predetermined relationship with the user, based on the comparison information.
  13. 　前記出力部は、
    　前記使用者の不織布製品の使用に応じて課される金額に関する情報を出力する
    　ことを特徴とする請求項１２に記載の情報処理装置。     The output unit is
    The information processing device according to claim 12, further comprising: an output section for outputting information relating to an amount charged to the user in accordance with the user's use of the nonwoven fabric product.
  14. 　前記出力部は、
    　前記使用者が不織布製品に関するサブスクリプションサービスに加入しているか否かに関する情報に基づいて、前記使用者の不織布製品の使用に応じて課される金額に関する情報を出力する
    　ことを特徴とする請求項１２に記載の情報処理装置。     The output unit is
    The information processing device according to claim 12, further comprising: outputting information regarding an amount to be charged for the user's use of the nonwoven fabric product, based on information regarding whether the user has subscribed to a subscription service for the nonwoven fabric product.
  15. 　前記出力部は、
    　不織布製品の提供元が前記施設に提供する不織布製品の価格に基づいて、前記使用者の不織布製品の使用に応じて課される金額に関する情報を出力する
    　ことを特徴とする請求項１２に記載の情報処理装置。     The output unit is
    The information processing device according to claim 12, further comprising: outputting information regarding an amount to be charged to the user in accordance with the use of the nonwoven fabric product, based on the price of the nonwoven fabric product provided to the facility by a supplier of the nonwoven fabric product.
  16. 　前記出力部は、
    　前記比較情報が所定の条件を満たす場合に、所定のアラートを、前記施設において前記使用者の養護を行う養護者に対して出力する
    　ことを特徴とする請求項１に記載の情報処理装置。     The output unit is
    The information processing device according to claim 1 , further comprising: an information processing device configured to, when the comparison information satisfies a predetermined condition, output a predetermined alert to a caregiver who is taking care of the user at the facility.
  17. 　前記出力部は、
    　前記比較情報に基づいて、前記使用者が使用する不織布製品の発注に関する情報を不織布製品の提供元、若しくは、前記施設に出力する
    　ことを特徴とする請求項１に記載の情報処理装置。     The output unit is
    The information processing device according to claim 1 , further comprising: outputting information regarding an order for the nonwoven fabric product to be used by the user to a supplier of the nonwoven fabric product or to the facility based on the comparison information.
  18. 　前記出力部は、
    　前記比較情報に基づき推定される前記施設における不織布製品の在庫が所定の閾値以下となった場合に、前記使用者が使用する不織布製品の発注に関する情報を出力する
    　ことを特徴とする請求項１７に記載の情報処理装置。     The output unit is
    The information processing device according to claim 17, further comprising: outputting information regarding an order for nonwoven fabric products to be used by the user when the inventory of nonwoven fabric products in the facility estimated based on the comparison information falls below a predetermined threshold.
  19. 　前記出力部は、
    　所定の単位の前記使用者が使用する不織布製品の発注に関する情報を出力する
    　ことを特徴とする請求項１７に記載の情報処理装置。     The output unit is
    The information processing device according to claim 17, further comprising: an information processing device for outputting information relating to an order for a predetermined unit of nonwoven fabric products to be used by said user.
  20. 　前記出力部は、
    　前記施設におけるフロア単位の前記使用者が使用する不織布製品の発注に関する情報を出力する
    　ことを特徴とする請求項１９に記載の情報処理装置。     The output unit is
    The information processing device according to claim 19, further comprising: an information processing device that outputs information relating to orders for nonwoven fabric products to be used by said users on a floor-by-floor basis in said facility.
  21. 　前記取得部は、
    　前記使用者が飲食物を摂取した日時を示す摂取日時情報をさらに取得し、
    　前記出力部は、
    　前記使用者と所定の関係性を有する利用者に対して前記摂取日時情報を出力する
    　ことを特徴とする請求項１に記載の情報処理装置。     The acquisition unit is
    Further acquiring intake date and time information indicating the date and time when the user took in food and drink;
    The output unit is
    The information processing apparatus according to claim 1 , further comprising: a device for outputting the intake date and time information to a user who has a predetermined relationship with the user.
  22. 　前記取得部は、
    　前記施設における前記使用者の吸収性物品の使用に関する基準を示す前記基準情報と、前記施設において前記使用者が使用した吸収性物品との比較結果を示す前記比較情報を取得し、
    　前記出力部は、
    　前記比較情報に基づいて、前記使用者の吸収性物品の使用に関する情報を出力する
    　ことを特徴とする請求項１に記載の情報処理装置。     The acquisition unit is
    acquiring the comparison information indicating a comparison result between the standard information indicating a standard regarding the use of absorbent articles by the user in the facility and the absorbent articles used by the user in the facility;
    The output unit is
    The information processing device according to claim 1 , further comprising: an output section for outputting information relating to the user's use of the absorbent article based on the comparison information.
  23. 　コンピュータが実行する情報処理方法であって、
    　所定の施設における使用者の不織布製品の使用に関する基準を示す基準情報と、当該施設において当該使用者が使用した不織布製品との比較結果を示す比較情報を、当該施設から取得する取得工程と、
    　前記取得工程により受け付けられた比較情報に基づいて、前記使用者の不織布製品の使用に関する情報を出力する出力工程と
    　を含むことを特徴とする情報処理方法。     1. A computer-implemented information processing method, comprising:
    an acquiring step of acquiring, from a specified facility, standard information indicating standards regarding the use of nonwoven fabric products by users at the facility and comparison information indicating a comparison result between the standard information and the nonwoven fabric products used by the users at the facility;
    and an output step of outputting information regarding the user's use of the nonwoven fabric product based on the comparison information received in the acquisition step.
  24. 　所定の施設における使用者の不織布製品の使用に関する基準を示す基準情報と、当該施設において当該使用者が使用した不織布製品との比較結果を示す比較情報を、当該施設から取得する取得手順と、
    　前記取得手順により受け付けられた比較情報に基づいて、前記使用者の不織布製品の使用に関する情報を出力する出力手順と
    　をコンピュータに実行させるための情報処理プログラム。     An acquisition procedure for acquiring, from a specified facility, standard information indicating standards regarding the use of nonwoven fabric products by users at the facility and comparison information indicating a comparison result between the standard information and the nonwoven fabric products used by the users at the facility;
    and an output step of outputting information regarding the user's use of the nonwoven fabric product based on the comparison information received in the acquisition step.
PCT/JP2023/029504 2022-10-03 2023-08-15 Information processing device, information processing method, and information processing program WO2024075401A1 (en)

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2001014398A (en) * 1999-06-30 2001-01-19 Pigeon Corp Behavior recording system for infant
JP2002215802A (en) * 2001-01-15 2002-08-02 Hakuyukai Method for providing information regarding tenant of facility and device thereof
JP2012079071A (en) * 2010-09-30 2012-04-19 Uni Charm Corp Absorbent article used amount management system and absorbent article used amount management method
JP2021096735A (en) * 2019-12-19 2021-06-24 Ｂａｂｙ Ｊｏｂ株式会社 Calculation device, calculation method, and calculation program

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2001014398A (en) * 1999-06-30 2001-01-19 Pigeon Corp Behavior recording system for infant
JP2002215802A (en) * 2001-01-15 2002-08-02 Hakuyukai Method for providing information regarding tenant of facility and device thereof
JP2012079071A (en) * 2010-09-30 2012-04-19 Uni Charm Corp Absorbent article used amount management system and absorbent article used amount management method
JP2021096735A (en) * 2019-12-19 2021-06-24 Ｂａｂｙ Ｊｏｂ株式会社 Calculation device, calculation method, and calculation program

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