JP2022123778A - Information processor, method for processing information, and information processing program - Google Patents

Abstract

To increase the motivation of a caregiver to take care of children.SOLUTION: The information processor of the present application includes: a first provision unit for providing a caregiver with a content according to care-receiver information on a care-receiver that the caregiver takes care of, through an organization to which the caregiver belongs; and a second provision unit for providing provided service information on a service provided to the caregiver or to the care-receiver, on the basis of the viewing history of the caregiver for the content.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Conventionally, a system for supporting participation in childcare is known as a service for supporting childcare. For example, a technique has been proposed in which a parent who is not in charge of childcare is set as an observer and support information is provided in real time or after the fact based on activity information.

Patent No. 6263892

However, the conventional technology described above merely provides support information to the parent (particularly the father) who is not in charge of childcare, for example. Therefore, it may not be possible to sufficiently improve the willingness to participate in childcare.

The present application has been made in view of the above, and aims to increase the willingness of caregivers to participate in childcare.

The information processing apparatus according to the present application includes a first providing unit that provides content corresponding to caregiver information related to a caregiver who is cared for by the caregiver to the caregiver via an organization to which the caregiver belongs; and a second providing unit that provides provided service information relating to services provided to the caregiver or the caregiver based on the caregiver's viewing history of the content.

According to one aspect of the embodiment, it is possible to increase the willingness of caregivers to participate in childcare.

FIG. 1 is a diagram illustrating an example of provision processing executed by an information processing apparatus according to an embodiment; FIG. 2 is a diagram illustrating an example of a configuration of an information processing system according to the embodiment; FIG. 3 is a diagram illustrating an example of a caregiver information storage unit according to the embodiment; 4 is a diagram illustrating an example of a content storage unit according to the embodiment; FIG. FIG. 5 is a diagram illustrating an example of a provided service information storage unit according to the embodiment; FIG. 6 is a flowchart illustrating an example of the flow of provision processing executed by the information processing apparatus according to the embodiment. FIG. 7 is a flowchart illustrating an example of the flow of providing processing executed by the information processing apparatus according to the embodiment; FIG. 8 is a diagram illustrating an example of a hardware configuration;

At least the following matters will become apparent from the descriptions of this specification and the accompanying drawings.

A first providing unit that provides a caregiver with content corresponding to caregiver information related to a caregiver who is cared for by the caregiver via an organization to which the caregiver belongs; and a viewing history of the caregiver for the content. and a second providing unit that provides provided service information relating to the service provided to the caregiver or the caregiver based on.

According to such an information processing device, for example, content according to the caregiver information related to a child such as an infant who is a caregiver who is cared for by a father who is a caregiver can be sent to the father via the business company to which the father belongs. provide to Then, the information processing device provides provided service information regarding services provided to the father or the child based on the father's viewing history of the content. As a result, the information processing device can make the father more willing to participate in childcare.

In the past, there was a gap between mothers and fathers in terms of knowledge about childcare or rearing. For example, a mother experiences psychological changes such as anxiety and pleasure, and physical changes such as hyperemesis and an enlarged stomach, due to her own pregnancy and childbirth. As a result, mothers were naturally more likely to be motivated to collect information on pregnancy, information on children, and information on childcare or nurturing by themselves. On the other hand, since fathers do not experience the above-mentioned psychological or physical changes, they are naturally more motivated than mothers to collect information on pregnancy, children, and child-rearing. I had few opportunities. As a result, fathers may have less knowledge or a lower degree of understanding of pregnancy-related information, child-related information, and child-rearing or nurturing information than mothers do. As a result, mothers had to obtain information about pregnancy and childbirth by themselves, which was an excessive burden.

Also, conventionally, there have been proposals for techniques related to childcare support services, but there have been cases where the usage rate of such childcare support services has not increased. In general, when childcare support services are introduced into a household, the decision to introduce them is rarely made by the mother alone. It is determined. At this time, when the father's knowledge of pregnancy information, child information, and information on child care or raising is low, or the understanding is low, the mother and the father may not be able to share the child-rearing issues. For this reason, there were cases in which it was not possible to introduce childcare support services on the mother's own initiative. In order to share such issues between mothers and fathers, it is necessary for fathers to learn information about pregnancy, children, and childcare or nurturing. Therefore, the information processing device allows the father to learn various kinds of information such as information on pregnancy, information on children, and information on childcare or raising.

In general, the place where the father spends the most time is the workplace where the father belongs. Therefore, if it is possible for fathers to learn information about pregnancy, information about children, and information about childcare or rearing in the workplace, it will be easier for fathers to improve their understanding of childcare. Therefore, the information processing device is, for example, as one system such as welfare provided by the business company to which the father belongs, through the business company, learning content according to the child's dependent information, pregnancy information, etc. , to provide fathers with learning content for learning information about their children and information about parenting or nurturing. Thereby, the information processing device can make the father learn various kinds of information such as information on pregnancy, information on children, and information on childcare or rearing.

Then, the information processing device provides provided service information regarding services provided to the father or the child, for example, based on the father's viewing history of the learning content. In this way, the information processing device can make the father learn various kinds of information, thereby cultivating the ability of the father to determine what kind of service information is suitable or not. Then, the information processing device provides the provided service information suitable for the father or the child. This allows the father to fully understand the effects of the provided service and to make full use of the provided service. Therefore, the information processing apparatus can motivate fathers to participate in child-rearing, and can provide fathers with sufficient education regarding child-rearing.

In addition, the information processing device provides the content to the caregiver at a predetermined frequency.

According to such an information processing apparatus, since content is provided to the caregiver at a predetermined frequency, it is possible to encourage the caregiver to view the content.

Further, the information processing device provides the content to the caregiver at predetermined intervals.

According to such an information processing apparatus, since content is provided to the caregiver at predetermined intervals, the caregiver can be encouraged to view the content.

In addition, the information processing device provides the caregiver with the content having an amount of information that can be viewed within a predetermined time.

According to such an information processing apparatus, since content with an amount of information that can be viewed within a predetermined time is provided to the caregiver, it is possible to reduce the effort required to view the content. Thereby, the information processing device can prompt the caregiver to browse the content.

Further, the information processing device provides a notification prompting the caregiver to browse the content based on the browsing history.

According to such an information processing device, a notification prompting the caregiver to view the content is provided based on the viewing history, so that the caregiver can be prompted to view the content at an appropriate timing.

Further, the information processing device provides recommended content for recommending the use of the provided service to the caregiver based on the caregiver information.

According to such an information processing device, based on the cared person information, in order to provide recommended content for recommending the use of the provided service to the caregiver, it is possible for the caregiver to understand and grasp the provided service. can encourage

Further, the information processing device provides learning contents for learning information in a predetermined field to the caregiver based on the caregiver information.

According to such an information processing device, based on the cared person information, in order to provide the learning content for the caregiver to learn the information of the predetermined field, can provide opportunities.

Further, the information processing device provides the learning content to the caregiver and the spouse of the caregiver.

According to such an information processing device, since learning content is provided to the caregiver and the spouse of the caregiver, it is possible to provide the spouse of the caregiver with learning opportunities in a predetermined field. .

In addition, the information processing device provides the caregiver with information on products as the provided service information.

According to such an information processing apparatus, since information on products is provided to the caregiver as the provided service information, useful information can be provided to the caregiver.

Further, the information processing device provides the caregiver with information on child care products.

According to such an information processing device, since information on child care products is provided to a caregiver, it is possible to provide useful information to the caregiver.

Further, the information processing device provides service information related to childcare as the provided service information.

According to such an information processing apparatus, since service information relating to childcare is provided as the provided service information, it is possible to provide useful information to caregivers.

In addition, the information processing device further provides the caregiver with information on remuneration when the caregiver's browsing history satisfies a predetermined condition.

According to such an information processing device, when the browsing history of the caregiver satisfies a predetermined condition, the caregiver is further provided with information about remuneration, so that the caregiver's motivation to learn can be improved. .

In addition, the information processing device executes billing processing for the organization for the cost of providing the content.

According to such an information processing apparatus, since the organization is billed for the cost of providing the content, the organization can use the provision of the content as a system such as a welfare program within the organization.

In addition, the information processing device executes a billing process to the organization for the expenses related to the service provided to the caregiver.

According to such an information processing device, in order to execute billing processing for the organization for the expenses related to the service provided to the caregivers, the provision of the service is performed by the organization as part of the welfare program within the organization. It can be used as a system.

In addition, the information processing device executes charging processing with a predetermined amount of money for the organization.

According to such an information processing apparatus, since the billing process is executed for the organization with a predetermined amount, the billing process can be executed with an appropriate amount of money.

Further, the information processing device executes charging processing based on the browsing history of the caregiver for the organization.

According to such an information processing device, since the billing process is executed for the organization based on the browsing history of the caregiver, the billing process can be executed with an appropriate amount of money.

Further, the information processing device acquires the viewing history of the caregiver for the content from the terminal device used by the caregiver.

According to such an information processing device, since the viewing history of the caregiver for the content is acquired from the terminal device used by the caregiver, various information can be acquired in a manner in which the personal information of the user is protected.

An example of a form (hereinafter referred to as "embodiment") for implementing an information processing apparatus, an information processing method, and an information processing program will be described in detail below with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program are not limited by this embodiment. Also, in the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

[Embodiment]
[1. Example of provision processing indicated by information processing device]
An example of the providing process executed by the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of provision processing executed by an information processing apparatus 100 according to an embodiment. In the example of FIG. 1, the caregiver is the father PA1 and the caregiver is the child. Also, the business company H1 is an organization to which the father PA1 belongs, and an example in which the information processing apparatus 100 executes the providing process will be described as one system of welfare provided to the father PA1.

In the example of FIG. 1, the information processing apparatus 100 provides the father with content corresponding to the child's dependent information via the business company H1 to which the father belongs. Then, the information processing apparatus 100 provides the provided service information to the father or the child based on the father's content browsing history.

First, as shown in FIG. 1, the operating company server 20 managed by the operating company H1 receives caregiver information and caregiver information from the terminal device 10 used by the caregiver (step S1). For example, business company server 20 receives information such as age, sex, marital status, whether or not there are children, or the number of children as caregiver information about father PA1 from terminal device 10 used by father PA1. Further, the business company server 20 receives information such as the date of birth, age, or gender from the terminal device 10 as the guardian information about the child. Here, the business company server 20 may receive the caregiver information and the caregiver information by having the father answer preset questions regarding the caregiver information and the caregiver information.

Subsequently, the information processing device 100 receives the caregiver information and the caregiver information from the operating company server 20 (step S2). Then, the information processing device 100 provides the contents to the business company server 20 based on the nursing person information (step S3).

For example, the information processing device 100 provides the business company server 20 with content according to the child's age or date of birth. Here, the content includes learning content for allowing the father PA1 to learn information about childcare, and recommended content for recommending the use of the provided service to the father PA1.

For example, the content learned by the learning content is related to the content of the provided service. For example, if the learning content is content for learning information about childcare, the provided service is the content of the provided service related to childcare. Also, the amount of information of the content is the amount of information that can be browsed during the father's lunch break or the like. For example, the content is content that can be viewed in about 10 minutes.

To explain with a more specific example, when the child is an infant, the information processing apparatus 100 recommends a Webinar, which is a seminar that can be viewed on the web, which is learning content regarding child care for the infant, and a service to be provided to the infant. The operating company server 20 is provided with content including advertising content, which is recommended content to be used. At this time, the information processing apparatus 100 instructs the operating company server 20 to provide the father with the content at predetermined intervals (for example, one week).

Note that the recommended content here includes not only advertising content indicating the provided service, but also details of the provided service, an explanation of the advantages of the provided service when raising an infant, and the like.

Subsequently, the operating company server 20 provides the content to the terminal device 10 (step S4). Then, the father learns by operating the terminal device 10 and browsing the learning content. In addition, while the father learns with the learning content, he grasps the advantages of the provided service indicated by the recommended content.

Here, the information processing device 100 acquires the viewing history of the content from the terminal device 10 (step S5). For example, the information processing apparatus 100 acquires, from the terminal device 10, information about the number of views of the content, the time of viewing the content, and the like, as the viewing history of the content. Thereby, the information processing apparatus 100 can protect the privacy of the caregiver by not acquiring the personal information of the caregiver through the operating company. This allows caregivers to proceed with learning activities at their own pace.

Subsequently, the information processing apparatus 100 selects a service to be provided based on the viewing history of the content (step S6). For example, the information processing apparatus 100 selects a regular purchase service for diapers used by the baby when learning content related to baby care has been viewed a predetermined number of times or more.

Then, the information processing device 100 provides the service information to the terminal device 10 (step S7). For example, the information processing device 100 provides the terminal device 10 with information on a regular purchase service for diapers. The father PA1 then decides whether or not to use the diaper subscription service.

For example, a father decides to use a diaper subscription service. In this case, the father uses a diaper subscription service. At this time, the father's spouse and other family members share that the diaper subscription service has been used and the number of diapers provided by the diaper subscription service.

Subsequently, the information processing device 100 executes billing processing for the operating company server 20 for the cost of providing the content (step S8). For example, if the cost for providing the content is a predetermined amount, the information processing apparatus 100 charges the operating company server 20 with the predetermined amount.

Conventional technology only provides support information to the father who is not in charge of childcare, and thus there are cases where it is not possible to sufficiently increase the willingness of the father to participate in childcare. . Therefore, the information processing apparatus 100 according to the embodiment provides the caregiver with content corresponding to the caregiver information through the organization to which the caregiver belongs. Then, the information processing apparatus 100 provides the provided service information to the caregiver or the care recipient based on the caregiver's viewing history of the content. Thereby, the information processing apparatus 100 solves the conventional problem. In this way, the information processing apparatus 100 can increase the willingness of the caregiver to participate in childcare.

[2. Configuration of information processing system]
Next, the configuration of the information processing system 1 according to the embodiment will be described using FIG. FIG. 2 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 2 , the information processing system 1 includes a terminal device 10 , an operating company server 20 , a settlement server 30 and an information processing device 100 . The terminal device 10, the operating company server 20, the settlement server 30, and the information processing device 100 are connected via a network N so as to be communicable by wire or wirelessly. The information processing system 1 shown in FIG. 2 may include a plurality of terminal devices 10, a plurality of operating company servers 20, a plurality of settlement servers 30, and a plurality of information processing devices 100. good.

The terminal device 10 according to the embodiment is an information processing device used by a user who accesses content such as web content displayed on a browser and content for applications. For example, the terminal device 10 is a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), a wearable device such as a smartwatch, or the like.

The business company server 20 according to the embodiment is an information processing device managed by the business company to which the caregiver belongs, and is realized by, for example, a server device or a cloud system. Specifically, business company server 20 receives caregiver information and caregiver information from terminal device 10 used by the caregiver. Also, the operating company server 20 provides the terminal device 10 with content.

The payment server 30 according to the embodiment is an information processing device that performs payment processing, and is realized by, for example, a server device or a cloud system. For example, when various billing processes are executed for the cost related to the provision of content provided by the information processing device 100, the settlement server 30 cooperates with the information processing device 100 to perform billing processing on the operating company server 20. Run.

The information processing device 100 according to the embodiment is an information processing device that can communicate with various devices via a predetermined network N such as the Internet, and is realized by, for example, a server device or a cloud system. For example, the information processing device 100 is communicably connected to various other devices via a network N. FIG.

[3. Configuration of Information Processing Device]
Also, the configuration of the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 2 is a diagram illustrating a configuration example of the information processing apparatus 100 according to the embodiment. As shown in FIG. 2, the information processing apparatus 100 has a communication section 110, a storage section 120, and a control section .

(Regarding communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information among the terminal device 10 , the business company server 20 and the settlement server 30 .

(Regarding storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or flash memory, or a storage device such as a hard disk or an optical disk. Storage unit 120 has caregiver information storage unit 121 , content storage unit 122 , and provided service information storage unit 123 .

(Regarding caregiver information storage unit 121)
The caregiver information storage unit 121 according to the embodiment stores various information about caregivers. In addition, the caregiver information storage unit 121 stores various types of information about the caregiver who is cared for by the caregiver. Here, FIG. 3 shows an example of the caregiver information storage unit 121 according to the embodiment. In the example shown in FIG. 3, the caregiver information storage unit 121 has items such as "caregiver ID (identifier)", "caregiver information", and "caregiver". For example, "caregiver information" includes "age", "gender", "spousal status", "presence or absence of dependents", and "number of dependents". For example, "caregiver information" includes "caregiver ID", "date of birth", "age", and "sex". In addition to the above examples, caregiver information includes information such as the age of the spouse, the gender of the spouse, the number of weeks of pregnancy of the spouse of the caregiver or the caregiver, and whether the spouse is working. may contain.

"Caregiver ID" is an identifier that identifies a caregiver. "Age" is information about the age of the caregiver associated with the "caregiver ID". “Gender” is information about the gender of the caregiver associated with the “caregiver ID”. “Marital status” is information indicating the marital status associated with the “caregiver ID”. “Presence/absence of a caregiver” is information indicating the presence or absence of a caregiver associated with the “caregiver ID”. "Number of caregivers" is information about the number of caregivers associated with the "caregiver ID".

A “caregiver ID” is an identifier that identifies a caregiver. "Date of birth" is information related to the date of birth of the caregiver associated with the "caregiver ID". "Age" is information about the age of the caregiver associated with the "caregiver ID". For example, the age may be the age at which the caregiver directly enters the age of the caregiver, or the age specified from the date of birth of the caregiver. There may be. "Gender" is information about the gender of the caregiver associated with the "caregiver ID".

For example, in FIG. 3, "P1" identified by the caregiver ID has an age of "PA1", a gender of "PS1", a marital status of "yes", and a caregivers status of "P1". is "Yes" and the number of dependents is "2". "P1" has a caregiver ID of "CH1", a date of birth of "CY1", an age of "CA1", and a sex of "CS1".

In the example shown in FIG. 3, the age and the like are represented by abstract codes such as "PA1", but the age and the like may be a file format of a file including the age and the like. In addition, in the example of FIG. 3, the presence or absence of a spouse is expressed as "yes", but information regarding the presence or absence of a spouse may be stored as a flag such as "0" or "1". In this case, "0" corresponds to "no" and "1" corresponds to "present".

(Regarding the content storage unit 122)
The content storage unit 122 according to the embodiment stores information regarding various types of content. Here, FIG. 4 shows an example of the content storage unit 122 according to the embodiment. In the example shown in FIG. 4, the content storage unit 122 has items such as "content ID" and "content".

“Content ID” is an identifier for identifying content. "Content" is information about the content associated with the "content ID". For example, the content includes recommended content for recommending use of the provided service, learning content for learning information in a predetermined field, and content combining recommended content and learning content. For example, learning content is learning content related to parenting or nurturing. The learning content also includes learning content for the spouse of the caregiver. To give a more specific example, the learning content may be webinars, information related to video archives such as webinars, lectures or workshops, information related to articles or documents, and the like.

For example, recommended content is recommended content that indicates a service to be provided. For example, the recommended content is advertisement content or the like. Also, the recommended content is recommended content including details of the content of the provided service, an explanation of the advantages of the provided service when raising a child, or when raising a child. Note that the content may be content that can be viewed only once, or content that requires multiple times of viewing for one content.

For example, in FIG. 4, "C1" identified by the content ID has content "CO1". In the example shown in FIG. 4, the content is represented by an abstract code such as "CO1", but the content may be a file format of a file containing information about the content.

(Regarding the provided service information storage unit 123)
The provided service information storage unit 123 according to the embodiment stores various types of information regarding provided services provided to a caregiver or a caregiver. Here, FIG. 5 shows an example of the provided service information storage unit 123 according to the embodiment. In the example shown in FIG. 5, the provided service information storage unit 123 has items such as "provided service ID" and "provided service information".

"Provided service ID" is an identifier for identifying a provided service. “Provided service information” is provided service information associated with the “provided service ID”. For example, the provided service includes a service of providing childcare products, a service of regularly providing childcare products, a service related to childcare, and the like.

For example, in FIG. 5, "SS1" identified by the provided service ID has provided service information "SI1". In the example shown in FIG. 5, the provided service information is represented by an abstract code such as "SI1", but the provided service information may be a file format of a file including the provided service information.

(Regarding the control unit 130)
The control unit 130 is a controller, and for example, various programs (information processing programs) stored in a storage device inside the information processing apparatus 100 are controlled by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. (equivalent to one example) is implemented by executing the RAM as a work area. Also, the control unit 130 is a controller, and is implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 2, the control unit 130 includes a reception unit 131, a first provision unit 132, an acquisition unit 133, a second provision unit 134, and a billing processing unit 135, and stores information described below. Realize or perform the function or action of a process. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 2, and may be another configuration as long as it performs the information processing described later. Moreover, the connection relationship between the processing units of the control unit 130 is not limited to the connection relationship shown in FIG. 2, and may be another connection relationship.

(Regarding the reception unit 131)
The reception unit 131 receives various information. Specifically, the receiving unit 131 receives caregiver information and caregiver information from the operating company server 20 . In this case, the operating company server 20 receives the caregiver information and the caregiver information from the terminal device 10 .

For example, the receiving unit 131 receives information such as age, gender, marital status, whether or not there are children, or the number of children from the operating company server 20 as caregiver information regarding the father PA1. In addition, the reception unit 131 receives information such as the date of birth, age, or gender from the operating company server 20 as the dependent information about the child. Then, the reception unit 131 stores the caregiver information and the caregiver information in the caregiver information storage unit 121 .

(Regarding the first providing unit 132)
The first providing unit 132 provides various information. Specifically, the first providing unit 132 provides the caregiver with content corresponding to the caregiver information through the organization to which the caregiver belongs. For example, the first providing unit 132 refers to the content storage unit 122 and provides the operating company server 20 with content corresponding to the child's age stored in the caregiver information storage unit 121 . Here, the content stored in the content storage unit 122 includes learning content for allowing the father PA1 to learn information about childcare, and recommended content for recommending the use of the provided service to the father PA1. .

As a more specific example, when the child is an infant, the first providing unit 132 refers to the content storage unit 122 to provide webinars, which are educational content related to child-rearing for infants, and services provided to infants. The business company server 20 is provided with content including advertisement content, which is recommended content to be recommended. At this time, the first providing unit 132 instructs the business company server 20 to provide the content to the father at predetermined intervals (for example, one week).

(Regarding the acquisition unit 133)
Acquisition unit 133 acquires various types of information. Specifically, the acquisition unit 133 acquires the caregiver's viewing history of the content from the terminal device 10 . For example, the information processing apparatus 100 acquires, from the terminal device 10, information about the number of views of the content, the time of viewing the content, and the like, as the viewing history of the content. Then, the acquisition unit 133 stores the browsing history of the content in the storage unit 120 .

(Regarding the second providing unit 134)
The second providing unit 134 provides various information. Specifically, the second providing unit 134 provides provision service information to the caregiver or the caregiver based on the caregiver's viewing history of the content.

For example, the second providing unit 134 selects the provided service stored in the provided service information storage unit 123 when learning content related to child care for an infant is viewed more than a predetermined number of times from the browsing history of the content stored in the storage unit 120. Select a regular purchase service for diapers used by infants. Then, the second providing unit 134 provides the terminal device 10 with the information on the diaper regular purchase service, which is the selected service information.

(Regarding Billing Processing Unit 135)
The billing processing unit 135 executes various billing processes for operating companies. Specifically, the billing processing unit 135 executes billing processing for the organization for the cost of providing the content. In this case, the billing processing unit 135 cooperates with the settlement server 30 to execute billing processing for the organization.

For example, the billing processing unit 135 executes billing processing for the operating company server 20 for the cost of providing the content. For example, if the cost for providing content is a predetermined amount, the billing processing unit 135 charges the business company server 20 a predetermined Execute billing processing with the amount of The billing process is performed using cash, electronic money, points that can be used instead of cash, or the like.

Moreover, it is not necessary to be limited to the above embodiment. For example, when a business company distributes a predetermined number of points to its employees for each predetermined period, the billing processing unit 135 distributes the amount corresponding to the predetermined number of points every predetermined period. In addition, billing processing may be executed for the operating company server 20 . As a more specific example, it is assumed that a business company distributes "10000 points" as a predetermined number of points to company employees once a year. In this case, the billing processing unit 135 may perform billing processing on the operating company server 20 for the amount corresponding to "10000 points".

In addition, when the business company distributes a predetermined number of points to the employees belonging to the company for each predetermined period, the billing processing unit 135 determines that the amount corresponding to the number of points used by the employee is A billing process may be executed for the business company server 20 every predetermined period. As a more specific example, it is assumed that a business company distributes "10000 points" as a predetermined number of points to company employees once a year. In this case, the billing processing unit 135 may perform billing processing on the business company server 20 for an amount corresponding to "5000 points" when "5000 points" are used by the company employee. In addition, it is not necessary to be limited to the above example. For example, the billing processing unit 135 may bill the operating company server 20 for an amount corresponding to a predetermined number of points in advance. The operating company may then distribute the purchased points to the employees.

[4. Processing procedure (1)]
Next, with reference to FIG. 6, a procedure of provision processing executed by the information processing apparatus 100 according to the embodiment will be described. FIG. 6 is a flowchart showing an example of the flow of providing processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 6, caregiver information and care recipient information are received (step S101). Specifically, when the caregiver information and the caregiver information have not been received (Step S101; No), the reception unit 131 waits until the caregiver information and the caregiver information are received.

On the other hand, when the receiving unit 131 receives the caregiver information and the caregiver information (step S101; Yes), the first providing unit 132 provides content based on the caregiver information (step S102). Specifically, the first providing unit 132 provides the caregiver with content corresponding to the caregiver information through the organization to which the caregiver belongs.

Then, the billing processing unit 135 executes billing processing (step S103). Specifically, the billing processing unit 135 executes billing processing to the organization for the cost of providing the content to the caregiver.

[5. Processing procedure (2)]
Next, with reference to FIG. 7, a procedure of provision processing executed by the information processing apparatus 100 according to the embodiment will be described. FIG. 7 is a flowchart illustrating an example of the flow of providing processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 7, the acquisition unit 133 determines whether or not it is a predetermined timing (step S201). Specifically, when determining that it is not the predetermined timing (step S201; No), the obtaining unit 133 waits until it is determined that the predetermined timing is reached.

On the other hand, when the obtaining unit 133 determines that it is the predetermined timing (step S201; Yes), it obtains the viewing history of the content (step S202). Then, the second providing unit 134 selects a service to be provided based on the viewing history of the content acquired by the acquiring unit 133 (step S203). Then, the second providing unit 134 provides provided service information regarding the selected provided service (step S204).

[6. Modification]
The information processing apparatus 100 described above may be embodied in various forms other than the above embodiment. Therefore, other embodiments of the information processing apparatus 100 will be described below.

[6-1. Caregiver]
In the above embodiment, the case where the caregiver is the father has been described, but the caregiver may be the mother or the like. In addition, the caregiver may further include other users of the organization to which the caregiver belongs. For example, caregivers may further include the father's supervisor, the mother's supervisor, and the like.

[6-2. Dependent]
In the above embodiment, an example in which the care recipient is a child has been described, but the care recipient may be an elderly person or the like. In addition, the cared person is not limited to examples such as children and the elderly, but is a concept that may include pets raised by the user. A pet, as used herein, may be any animal that can be kept. For example, a pet is a dog, a cat, or the like.

[6-3. organization]
In the above embodiment, an example in which the organization is a business company has been described, but it is not necessary to be limited to this. The organization may be, for example, a local government, a nursery school attended by a caregiver, or a community organization, in addition to the business company to which the caregiver belongs.

[6-4. Acquisition unit]
In the above embodiment, an example in which the acquisition unit 133 of the information processing device 100 acquires the browsing history of content from the terminal device 10 has been described, but the present invention is not limited to this. For example, the acquisition unit 133 may acquire the browsing history of content via the operating company server 20 . As a result, the acquiring unit 133 of the information processing apparatus 100 according to the embodiment acquires the viewing history of content via the operating company server 20, so that the operating company can manage the learning status of the caregivers.

[6-5. Provision of content to spouse]
In the above embodiment, the first providing unit 132 of the information processing device 100 provides content corresponding to the caregiver information to the caregiver via the organization to which the caregiver belongs. It doesn't have to be. For example, the first providing unit 132 may provide learning content to the caregiver and the spouse of the caregiver.

For example, it is assumed that a mother belongs to a business company. In this case, the first providing unit 132 may provide the father, who is the mother's spouse, with content corresponding to the parent information via the operating company server 20 .

To give a more specific example, when the child is an infant, the first providing unit 132 includes webinars, which are learning contents related to childcare for infants, and advertising contents, which are recommended contents for recommending services provided to infants. Contents are provided to the father who is the mother's spouse via the business company server 20. - 特許庁

As described above, the first provision unit 132 of the information processing apparatus 100 according to the embodiment provides the learning content to the caregiver and the caregiver's spouse. Can provide learning opportunities in the field. This advances the father's understanding of the psychological and physical changes in the mother. By doing so, fathers can actively participate in child-rearing. As a result, it is possible to reduce the possibility of mothers leaving the operating company due to pregnancy or childcare. Therefore, the first providing unit 132 can encourage the father and the mother to work on childcare by bonding more firmly.

In the above-described embodiment, an example in which the first providing unit 132 provides content to the caregiver at predetermined intervals has been described, but the present invention is not limited to this. For example, the first providing unit 132 may also provide the content to the caregiver's superior at predetermined intervals. As a result, the first providing unit 132 can provide information corresponding to the number of weeks of pregnancy and the age in months to the boss of the caregiver, and can encourage the subordinate to work with him or have an interview with him. In addition, the caregiver's supervisor can prepare and respond to support the childcare of the caregiver. In this way, the first providing unit 132 can prepare an environment for supporting the caregiver's childcare in the organization to which the caregiver belongs, and can further encourage the caregiver to work on childcare.

Note that the content provided to the caregiver's boss may be content for the boss. For example, content for bosses includes content related to recommending prenatal checkups, content related to the boss's response when consulting about taking childcare leave, content related to an appropriate time to start childcare leave, and content related to when vaccinations are common or when people are sick. It is content related to the boss's response when he has to go home in a hurry, such as when it is easier.

[6-6. Frequency of content provision]
In the above-described embodiment, the first provision unit 132 of the information processing device 100 provides the content to the caregiver at predetermined intervals. However, the present invention is not limited to this. For example, the first providing unit 132 may provide content with a predetermined frequency.

For example, the first providing unit 132 may provide any number of contents per day. Also, the first providing unit 132 may provide any number of contents within one week. Here, one day and one week are examples, and any period can be adopted.

As described above, since the first providing unit 132 of the information processing apparatus 100 according to the embodiment provides the content at a predetermined frequency, it is possible to encourage the caregiver to view the content.

[6-7. reminder function]
In the above embodiment, the first providing unit 132 of the information processing device 100 provides content corresponding to the caregiver information to the caregiver via the organization to which the caregiver belongs. It doesn't have to be. For example, the first providing unit 132 may have a reminder function.

For example, the first providing unit 132 may provide a notification prompting the caregiver to view content based on the content viewing history. Taking a more specific example, the acquisition unit 133 acquires the browsing history of content from the terminal device 10 . Then, the first providing unit 132 may provide a notification prompting viewing of content that has not been viewed. In addition, when the content requires multiple viewings and the number of views of the content is less than a predetermined threshold, the first providing unit 132 notifies the user to view the content whose number of views is less than the predetermined threshold. may be provided. Note that the notification mode at this time may be any notification mode such as push notification.

As described above, the first providing unit 132 of the information processing apparatus 100 according to the embodiment provides a notification prompting the caregiver to view the content based on the viewing history. can be prompted at the appropriate time.

[6-8. Product〕
In the above embodiment, an example in which the second providing unit 134 of the information processing device 100 provides service information related to childcare as the provided service information has been described, but the present invention is not limited to this. Specifically, the second providing unit 134 may provide the caregiver with information on products. For example, the second providing unit 134 may provide the caregiver with information on child care products. Here, child care products include diapers, wipes such as wet wipes, powder for making milk, toys for intellectual training, and the like.

As another example, if the mother is pregnant, the product may be caffeine-free tea, luxury goods such as alcohol, products for maternity, and the like. In addition, when the product is in the child-rearing period, it may be a free sample such as baby food.

In addition, the second providing unit 134 may provide the caregiver with information on free samples of childcare products and coupons that can be used when purchasing childcare products. Instead of coupons, electronic manners, points that can be used instead of cash, or the like can be used.

Further, when the mother is pregnant, the service may be a service such as a massage, a service related to purchase assistance for childbirth preparations, a service for maternity, a service related to purchase assistance for maternity goods, or the like. In addition, if the service is a child-rearing period, the service may be a service related to the purchase of child-rearing goods, or a service related to child-rearing assistance such as sleep training during the child-rearing period or a crying application that notifies the reason for crying from the child's crying. good. Also, the service may be a service provided by a local government or a regional organization.

In addition, the service includes information on local events, information on child-rearing such as child-rearing plaza information or pre-papa-mama classroom, information on child-rearing assistance such as renewal of child allowance and procedures for such assistance, information on administrative procedures related to pregnancy and child-rearing, etc. may further include

For example, it is often the mother who takes care of municipal services and paperwork, and the father, who is the spouse of the caregiver, is often unaware of the services and paperwork of the local government. Therefore, it is necessary for the mother to explain the service to the father and then consult with him. Here, if the father has already acquired knowledge of the services and administrative procedures of the local government through content, the burden of explaining to the father will be reduced, and it will be easier for the mother to consult about childcare for the child who is a dependent. .

As described above, the first provision unit 132 of the information processing apparatus 100 according to the embodiment provides the learning content to the caregiver and the caregiver's spouse. Can provide learning opportunities in the field. The above goods or services may be goods or services customized by caregivers.

[6-9. Cost of service provided]
In the above-described embodiment, an example has been described in which the billing processing unit 135 of the information processing apparatus 100 executes billing processing for the organization for the cost of providing content, but the present invention is not limited to this. For example, the billing processing unit 135 may perform billing processing to the business company for the costs related to the service provided to the caregiver.

For example, assume that a caregiver has used a regular purchase service for diapers. In this case, the billing processing unit 135 may perform billing processing for the cost of the diaper regular purchase service to the operating company.

In this way, the billing processing unit 135 of the information processing apparatus 100 according to the embodiment executes the billing process for the organization for the cost of the service provided to the caregiver. can be used as a system for welfare programs within the organization.

[6-10. degree of learning]
In the above-described embodiment, an example has been described in which the billing processing unit 135 of the information processing apparatus 100 executes billing processing for the organization for the cost of providing content, but the present invention is not limited to this. For example, the billing processing unit 135 may execute billing processing based on the caregiver's browsing history for the organization.

For example, it is assumed that the number of views of content is an index of the degree of learning for content. In this case, when the number of views of the content is equal to or greater than the predetermined threshold, the billing processing unit 135 executes the billing process for the operating company at a higher cost than when the number of views of the content is less than the predetermined threshold. You may

As another example, a mother may rate a father's learning progress. For example, if the caregiver is a father, the mother, who is the father's spouse, evaluates the father's learning situation and transmits the evaluation result from the terminal device 10 used by the mother to the information processing device 100 . In this case, the information processing apparatus 100 may use the evaluation result as an indicator of the degree of learning, and may perform charging processing for the business company based on the degree of learning. Here, the evaluation result is, for example, an evaluation result divided into 1 to 5 stages of evaluation. Note that the evaluation result may be indicated by an evaluation with an arbitrary number of grades.

To give a more specific example, it is assumed that the number of views of the father's content is equal to or greater than a predetermined threshold, and that the father's behavior has changed to show an understanding of childcare. In response to this, it is assumed that the mother thinks that the father has a better understanding of child-rearing, and evaluates the father as "5". In this case, the terminal device 10 used by the mother transmits an evaluation result such as “5” to the information processing device 100 . At this time, the reception unit 131 receives the evaluation result. Then, based on the evaluation result of "5", the billing processing unit 135 may perform the billing process to the operating company for a cost lower than the cost in the case of the evaluation results of "1" to "4". .

Also, the service content may be changed based on the evaluation result. For example, the second providing unit 134 may provide the caregiver with more complete service content as the index value indicated by the evaluation result is higher. For example, the provided service with substantial service content includes a regular purchase service of diapers exhibiting high quality, a service in which a plurality of provided services are provided as one package, and the like.

As described above, the billing processing unit 135 of the information processing apparatus 100 according to the embodiment executes billing processing based on the viewing history of the caregiver to the organization, so that the billing processing can be executed with an appropriate amount of money. .

[6-11. Billing amount]
In the above-described embodiment, an example has been described in which the billing processing unit 135 of the information processing apparatus 100 executes billing processing for the organization for the cost of providing content, but the present invention is not limited to this. For example, the billing processing unit 135 may perform billing processing on the business company so that the more the content is viewed, the higher the cost.

Further, the information processing apparatus 100 may change the provided service according to the billing amount, which is the amount for which the billing process is performed. For example, the billing processing unit 135 executes billing processing for the business company so that the more the content is viewed, the higher the cost. Then, the second providing unit 134 may provide the caregiver with provided service information with more substantial service contents, the higher the billing amount of the operating company.

In this way, the billing processing unit 135 of the information processing apparatus 100 according to the embodiment performs billing processing on the business company so that the billing amount increases as the number of views of the content indicated by the viewing history of the content increases. Therefore, the provision of the provided service can be used by the organization as a system such as welfare programs within the organization.

[6-12. Estimation of child's developmental stage]
In the above-described embodiment, an example in which the reception unit 131 of the information processing device 100 receives the child's age and sex from the terminal device 10 has been described, but the present invention is not limited to this. For example, the reception unit 131 may estimate the child's developmental stage. For example, the receiving unit 131 estimates the child's developmental stage based on the received date of birth, age, and sex of the child. Such estimation processing is realized by using various conventional techniques for estimating a child's developmental stage. Then, the first providing unit 132 may provide the caregiver with content according to the child's developmental stage. As a result, the first providing unit 132 of the information processing apparatus 100 according to the embodiment provides content according to the child's developmental stage, so that the child can learn childcare content according to the child's situation.

[6-13. content of study〕
In the above-described embodiment, as an example of learning content, learning content related to child care has been described, but the content is not limited to this. For example, if the caregiver is a father, the learning content may include not only what the father should learn for the child, but also what the father should learn for the mother who is the spouse.

For example, learning content includes information on pregnancy, information on psychological and physical changes due to pregnancy, information on psychological and physical changes after childbirth, and housework content in childcare, as content that fathers should learn from mothers. may include information about

[6-14. Provided by the operating company]
In the above embodiment, an example in which provision of content is one system of employee benefits has been described, but the present invention is not limited to this. For example, provision of content may be one system of a personnel system. Here, the personnel system is a system that affects salary increases and the like within a business company. Also, provision of content and provision of provision service may function as a one-stop service that is integrated.

[6-15. Reward according to the degree of learning]
In the above embodiment, the second providing unit 134 of the information processing apparatus 100 provides the service information to the caregiver or the caregiver based on the caregiver's viewing history. It does not have to be limited. Specifically, the second providing unit 134 may further provide information regarding remuneration to the caregiver when the caregiver's viewing history satisfies a predetermined condition.

For example, it is assumed that the number of views of content is an index of the degree of learning for content. In this case, the second providing unit 134 may provide information about the reward when the number of views of the content is equal to or greater than a predetermined threshold. The reward here is, for example, a series, a level, a title, etc. according to the degree of learning. To give a more specific example, the second providing unit 134 may provide the caregiver with information on a series such as "first grade" as a reward. In addition, the second providing unit 134 may provide the caregiver with a message such as "Congratulations! You have obtained Level 1" as a reward.

Also, the reward may be free samples of childbirth preparation products, sponsorship products, or the like. For example, when the number of views of the content is equal to or greater than a predetermined threshold, the second providing unit 134 may provide sponsored items such as childbirth preparation products to the caregiver as a reward.

Also, the reward may be points or the like. For example, assume that a business company distributes "10000 points" as a predetermined number of points to company employees once a year. In this case, when the number of views of the content is equal to or greater than a predetermined threshold, the second providing unit 134 may further provide the caregiver with a predetermined number of points "100" as a reward. Here, the points provided to the caregivers are points provided separately from the points distributed by the business company once a year.

In this way, the second providing unit 134 of the information processing apparatus 100 according to the embodiment further provides information on remuneration to the caregiver when the viewing history of the caregiver satisfies a predetermined condition. It can improve students' motivation to learn. In addition, since the second providing unit 134 can present an appropriate target as an example of remuneration to the caregiver, it is possible to make the caregiver feel a sense of accomplishment.

[6-16. others〕
Of the above processes, all or part of the processes described as being performed automatically may be performed manually. Also, all or part of the processes described as being performed manually may be performed automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device shown in the figure is functionally conceptual and does not necessarily have to be physically configured as shown in the figure. That is, the specific form of distribution/integration of each device is not limited to the illustrated one. Further, all or part of each component may be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions.

Further, each of the processes described above may be executed in combination as long as there is no contradiction.

Also, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the first providing unit can be read as first providing means or a first providing circuit.

[7. Hardware configuration]
Further, the terminal device 10, the operating company server 20, the settlement server 30, and the information processing device 100 according to the above-described embodiments are implemented by, for example, a computer 1000 configured as shown in FIG. FIG. 8 is a diagram illustrating an example of a hardware configuration; The computer 1000 is connected to an output device 1010 and an input device 1020 , and a bus 1090 connects an arithmetic device 1030 , a cache 1040 , a memory 1050 , an output IF (Interface) 1060 , an input IF 1070 and a network IF 1080 .

The arithmetic device 1030 operates based on programs stored in the cache 1040 and memory 1050, programs read from the input device 1020, and the like, and executes various processes. The cache 1040 is a cache such as a RAM that temporarily stores data used by the arithmetic device 1030 for various arithmetic operations. The memory 1050 is a storage device in which data used for various calculations by the arithmetic device 1030 and various databases are registered. memory.

The output IF 1060 is an interface for transmitting information to be output to the output device 1010 that outputs various types of information such as a monitor and a printer. It may be implemented by a connector conforming to a standard such as HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, keyboard, scanner, etc., and is realized by, for example, USB.

For example, the input device 1020 includes optical recording media such as CDs (Compact Discs), DVDs (Digital Versatile Discs), PDs (Phase change rewritable discs), magneto-optical recording media such as MOs (Magneto-Optical discs), tape media, It may be implemented by a device that reads information from a magnetic recording medium, a semiconductor memory, or the like. Also, the input device 1020 may be realized by an external storage medium such as a USB memory.

The network IF 1080 has a function of receiving data from another device via the network N and sending it to the arithmetic device 1030, and transmitting data generated by the arithmetic device 1030 via the network N to other devices.

Here, the arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070 . For example, arithmetic device 1030 loads a program from input device 1020 or memory 1050 onto cache 1040 and executes the loaded program. For example, when the computer 1000 functions as the information processing device 100 , the arithmetic device 1030 of the computer 1000 implements the functions of the control unit 130 by executing the program loaded on the cache 1040 .

The embodiments of the present application have been described in detail above with reference to the drawings. However, these are examples, and the embodiments of the present application can be implemented in other forms with various modifications and improvements based on the knowledge of those skilled in the art, including the aspects described in the disclosure of the invention. is possible.

N network 1 information processing system 10 terminal device 20 business company server 30 settlement server 100 information processing device 110 communication unit 120 storage unit 121 caregiver information storage unit 122 content storage unit 123 provided service information storage unit 130 control unit 131 reception unit 132 1 providing unit 133 obtaining unit 134 second providing unit 135 billing processing unit

Claims (19)

a first providing unit that provides contents according to the caregiver information related to the caregiver who is cared for by the caregiver to the caregiver via an organization to which the caregiver belongs;
and a second providing unit that provides provided service information relating to services provided to the caregiver or the caregiver based on the caregiver's viewing history of the content. . The first providing unit
The information processing apparatus according to claim 1, wherein the content is provided to the caregiver at a predetermined frequency. The first providing unit
3. The information processing apparatus according to claim 1, wherein the content is provided to the caregiver at predetermined intervals. The first providing unit
4. The information processing apparatus according to any one of claims 1 to 3, wherein the caregiver is provided with an amount of information that can be viewed within a predetermined amount of time. The first providing unit
5. The information processing apparatus according to any one of claims 1 to 4, wherein, based on the browsing history, a notification prompting the caregiver to browse the content is provided. The first providing unit
6. The information processing according to any one of claims 1 to 5, wherein recommended content for recommending the use of the provided service to the caregiver is provided based on the caregiver information. Device. The first providing unit
7. The information processing according to any one of claims 1 to 6, characterized in that, based on said caregiver information, learning contents for learning information in a predetermined field are provided to said caregiver. Device. The first providing unit
The information processing apparatus according to claim 7, wherein the learning content is provided to the caregiver and the spouse of the caregiver. The second providing unit
9. The information processing apparatus according to any one of claims 1 to 8, wherein, as the service information provided, information on products is provided to the caregiver. The second providing unit
10. The information processing apparatus according to claim 9, wherein information on child care products is provided to said caregiver. The second providing unit
The information processing apparatus according to any one of claims 1 to 10, wherein service information relating to childcare is provided as the service information to be provided. The second providing unit
12. The information processing apparatus according to any one of claims 1 to 11, wherein when the viewing history of the caregiver satisfies a predetermined condition, the caregiver is further provided with information on remuneration. . 13. The information processing apparatus according to any one of claims 1 to 12, further comprising a billing processing unit that executes billing processing to the organization for the cost of providing the content. The billing processing unit
14. The information processing apparatus according to claim 13, wherein a billing process is executed to the organization for expenses related to the service provided to the caregiver. The billing processing unit
15. The information processing apparatus according to claim 13 or 14, wherein charging processing is executed for said organization with a predetermined amount of money. The billing processing unit
15. The information processing apparatus according to claim 13, wherein billing processing based on the viewing history of the caregiver is executed for the organization. The information processing apparatus according to any one of claims 1 to 16, further comprising an acquisition unit that acquires the viewing history of the caregiver for the content from a terminal device used by the caregiver. A computer-executed information processing method comprising:
a first providing step of providing content according to the caregiver information related to the caregiver who is cared for by the caregiver to the caregiver via an organization to which the caregiver belongs;
and a second providing step of providing provided service information relating to services provided to the caregiver or the care recipient based on the caregiver's viewing history of the content. . a first provision step of providing content corresponding to the caregiver information related to the caregiver who is cared for by the caregiver to the caregiver via an organization to which the caregiver belongs;
and causing a computer to execute a second provision step of providing provided service information relating to services provided to the caregiver or the caregiver based on the caregiver's viewing history of the content. Information processing program.

Images