WO2024019507A1

WO2024019507A1 - Automatic order processing server and automatic order processing method

Info

Publication number: WO2024019507A1
Application number: PCT/KR2023/010366
Authority: WO
Inventors: 김현근; 김성준
Original assignee: 에스케이에너지 주식회사
Priority date: 2022-07-20
Filing date: 2023-07-19
Publication date: 2024-01-25
Also published as: TW202407615A

Abstract

An automatic order processing server according to an embodiment of the present invention comprises: a chat room managing unit that opens a chat room enabling chatting between a vendor terminal and a customer terminal through a chat server; a message transmission and reception unit that, through the chat room, when a message is received from the customer terminal, provides the message to the vendor terminal, and when a message is received from the vendor terminal, provides the message to the customer terminal; a price negotiation database construction unit that stores price proposal reference data and constructs a price negotiation database; a price negotiation unit that presents an estimate price on the basis of the price proposal reference data stored in the price negotiation database; a message managing unit that, when a message is inputted through the chat room, analyzes the message and determines the type of the message, and automatically generates a response message to the message using the estimate price according to the type of the message; and an order reception processing unit that checks an order execution condition on the basis of the message transmitted and received through the chat server, and processes order reception according to the result of the checking.

Description

Automated order fulfillment servers and automated order fulfillment methods

The present disclosure relates to an automatic order processing server and an automatic order processing method. More specifically, it relates to an automatic order processing server and automatic order processing method that allows the processing of maritime oil orders to be automated through RPA.

RPA (Robotic Process Automation) is a technology that reproduces a series of repetitive and routine actions performed by people through a computer and operates by programming it with software rather than a physical robot.

The business support system must be designed and implemented for each functional item such as database, screen design (user interface), and data processing logic. In comparison, RPA is a technology that defines in detail how a person recognizes an item in a pre-built system or website, how to operate the mouse or keyboard, and where to input data, and implements it as is.

Therefore, with the introduction of RPA, there is no need to modify or change the system, and the unit processes being developed are mutually independent, so the development system and environment are simple, making development relatively easy.

These characteristics distinguish RPA as a differentiated solution, and expand areas that can be automated into areas such as acquiring and entering data with difficult data interfaces that were excluded from the development of business automation systems, or creating unique reports for each organization and user that are difficult to standardize. As the point that it can be expanded is highlighted, related solutions are being actively applied.

The problem that this disclosure aims to solve is to provide an automatic order processing server and automatic order processing method that can automate the process of receiving and processing maritime oil orders through RPA.

Another problem that the present disclosure aims to solve is to provide an automatic order processing server and an automatic order processing method that enable RPA communication to be executed by entering a conversation using a predetermined tag.

Another problem that this disclosure aims to solve is an automatic order processing server and an automatic order processing method that allows the unit price set in advance through RPA to be reflected in the unit price table, then select the unit price according to the maritime oil conditions and present it to the customer. It is provided.

Another problem that this disclosure aims to solve is to provide an automatic order processing server and automatic order processing method that allows all quote history and transaction history to be recorded by time zone through PPA.

Another problem that the present disclosure aims to solve is that the price negotiation database construction unit stores first data that is an influence factor for oil transactions, stores second data generated during the transaction process, and processes in real time based on the data generated during the transaction. It provides an automatic order processing server and automatic order processing method that allows you to build a price negotiation database by storing third-party data generated when ordering.

Another problem that this disclosure aims to solve is an automatic order processing server that allows prices to be adjusted and presented according to various situations using oil transaction influencing factors, data generated during the transaction process, and data generated when processed in real time. It provides an automatic order processing method.

The problems to be solved by the present disclosure are not limited to the above-mentioned problems, and the problems not mentioned can be clearly understood by those skilled in the art from this specification and the accompanying drawings. There will be.

The automatic order processing server according to an embodiment of the present disclosure includes a chat room management unit that opens a chat room for chatting with the seller terminal and customer terminal through a chat server, and when a message is received from the customer terminal through the chat room, it provides the message to the seller terminal. When receiving a message from the seller's terminal, a message transmitter and receiver provides the message to the business partner's terminal, a price negotiation database construction unit that stores price suggestion reference data to build a price negotiation database, and price suggestion reference data stored in the price negotiation database. A price negotiation unit that presents a price quote based on the message, analyzes the message when a message is entered through the chat room, determines the type of message, and sends a response message to the message using the price quote according to the type of the message. It includes a message management unit that automatically creates a message management unit and an order reception processing unit that verifies order execution conditions based on messages transmitted and received through the chat server and processes order reception according to the confirmation result.

In one embodiment, the price negotiation database construction unit stores first data that is an oil transaction influencing factor, stores second data generated during the transaction, and stores second data generated during real-time processing based on the data generated during the transaction. 3 You can build a price negotiation database by storing data.

In one embodiment, the price negotiation unit sets a price standard for each supply date of the same-day transaction based on the first data, sets a price standard at the time of the oil transaction based on the second data, and uses the third data. Based on this, you can set the price standard for trading during the time when oil trading is concentrated.

The automatic order processing method according to an embodiment of the present disclosure includes the steps of opening a chat room for chatting with a seller terminal and a customer terminal through a chat server, and analyzing the message when a message is input through the chat room to determine the type of message. A decision step, a step of presenting a price estimate based on price presentation reference data pre-stored in a price negotiation database built in advance according to the type of the message, using the price quote according to the type of the message to submit the price to the message. It includes automatically generating a response message, confirming order execution conditions based on the message, and processing order reception according to the confirmation result.

In one embodiment, the automatic order processing method stores first data that is a flow transaction influencer, stores second data generated during the transaction, and third data generated when processed in real time based on the data generated during the transaction. A step of storing data to build a price negotiation database may be further included.

In one embodiment, the step of presenting a quote price based on price presentation reference data pre-stored in the pre-established price negotiation database sets a price standard for each supply date of the same-day transaction based on the first data, It may include setting a price standard at the time of oil trading based on the second data, and setting a price standard for trading during a time when oil trading is concentrated based on the third data.

According to embodiments of the present disclosure, the marine fuel order reception and processing process can be automated through RPA.

According to embodiments of the present disclosure, RPA communication can be performed by entering a conversation using a predetermined tag.

According to embodiments of the present disclosure, the unit price set in advance through RPA can be reflected in the unit price table, then the unit price can be selected according to marine oil conditions and presented to the customer.

According to embodiments of the present disclosure, all quote history and transaction history can be recorded by time zone through RPA.

According to embodiments of the present disclosure, prices can be adjusted and presented to suit various situations using oil transaction influencing factors, data generated during the transaction process, and data generated during real-time processing.

The above and other aspects of the present disclosure can be clearly understood by those skilled in the art by describing exemplary embodiments of the present disclosure in detail with reference to the attached drawings.

1 is a network configuration diagram for explaining an automatic maritime oil transaction system according to an embodiment of the present disclosure.

Figure 2 is a block diagram for explaining the internal structure of an automatic order processing server according to an embodiment of the present disclosure.

Figure 3 is a flowchart for explaining an automatic order processing method according to an embodiment of the present disclosure.

Figures 4 and 5 are exemplary diagrams for explaining an automatic order processing process according to an embodiment of the present disclosure.

Figure 6 is an example diagram for explaining the provision of oil price inventory weather information according to an embodiment of the present disclosure.

The above-described tasks, features and advantages of the present disclosure will become more apparent through the following detailed description in conjunction with the accompanying drawings. However, since the present application can make various changes and have various embodiments, specific embodiments will be illustrated in the drawings and described in detail below.

Like reference numerals throughout the specification in principle refer to the same elements. In addition, components with the same function within the scope of the same idea shown in the drawings of each embodiment will be described using the same reference numerals, and overlapping descriptions thereof will be omitted.

If it is determined that a detailed description of a known function or configuration related to the present application may unnecessarily obscure the gist of the present application, the detailed description will be omitted. In addition, numbers (eg, first, second, etc.) used in the description of this specification are merely identifiers to distinguish one component from another component.

In addition, the suffixes “module” and “part” for components used in the following examples are given or used interchangeably only considering the ease of writing the specification, and do not have distinct meanings or roles in themselves.

In the following examples, singular terms include plural terms unless the context clearly dictates otherwise.

In the following embodiments, terms such as include or have mean that the features or components described in the specification exist, and do not exclude in advance the possibility of adding one or more other features or components.

In the drawings, the sizes of components may be exaggerated or reduced for convenience of explanation. For example, the size and thickness of each component shown in the drawings are arbitrarily shown for convenience of explanation, and the present invention is not necessarily limited to what is shown.

If an embodiment can be implemented differently, the order of specific processes may be performed differently from the order described. For example, two processes described in succession may be performed substantially simultaneously, or may proceed in an order opposite to that in which they are described.

In the following embodiments, when components are connected, this includes not only the case where the components are directly connected, but also the case where the components are indirectly connected by intervening between the components.

For example, in this specification, when components, etc. are said to be electrically connected, this includes not only cases where the components are directly electrically connected, but also cases where components, etc. are interposed and indirectly electrically connected.

Figure 1 is a network configuration diagram for explaining an automatic maritime oil transaction system according to an embodiment of the present invention.

Referring to FIG. 1, the marine oil trading system includes a seller terminal 100, a customer terminal 200, an automatic order processing server 300, and a chat server 400.

When the automatic order processing server 300 receives a quotation message from the business partner terminal 200 through the chat server 400, the automatic order processing server 300 uses a price list table preset by the seller to respond to the quotation message, such as a quotation price suggestion message, a negotiation request message, Provides either a quote-allowed message or a quote-disallowed message.

To this end, the automatic order processing server 300 receives prices by type from the sales terminal 100 and stores them in a price list table. When receiving an update request for the pre-stored price by type, it updates the pre-stored price list by type table.

Afterwards, the automatic order processing server 300 opens a chat room for chatting with the business partner terminal 200 through the chat server 400. At this time, the name of the chat room can be set according to the purpose of the chat and the name of the business partner. For example, the name of the chat room may be set to “Oil Price Quotation - Customer A”.

In addition, the automatic order processing server 300 allows each of the customer terminal 200 and the seller terminal 100 to input a message written according to a predetermined command and a predetermined format according to the type of message through the chat room.

In one embodiment, when the automatic order processing server 300 is an inquiry request message received from the business partner terminal 200, a message containing a predetermined inquiry command and a search condition item separated by predetermined special characters is entered and the inquiry is made. Causes a request message to be generated.

For example, the automatic order processing server 300 allows an inquiry request message including “Inq. 1. Customer identification information / YOSU / Vessel identification information / LSFO:200MT LSMGO:100MT” to be input.

That is, the automatic order processing server 300 sends a message “sequence number/vessel name/port name/supply date/type/quantity” containing search condition items separated by a predetermined command “Inq” and a predetermined special character “/”. Let it be entered.

In another embodiment, when the automatic order processing server 300 is a quotation message for the inquiry request message provided to the customer terminal 200, a message in which a price item for each type is added to the data of the predetermined quotation command and the inquiry request message After is entered, a quote message is created.

For example, the automatic order processing server 300 provides information such as “Customer A#1 / Vessel identification information / BUSAN or YEOSU / MAR 16 - MAR 21 / LSFO 850 - 1050MT / LSMGO 60 - 90MT / 15:47-16:17 / A query request message containing “735 / 847 / MC$0 /” is generated.

In another embodiment, when an order reception message corresponding to a quotation message is generated, the automatic order processing server 300 inserts a predetermined command into the content of the quotation message to generate an order reception message.

For example, the automatic order processing server 300 provides information such as “Customer A#1 / Vessel identification information / BUSAN or YEOSU / MAR 16 - MAR 21 / LSFO 850 - 1050MT / LSMGO 60 - 90MT / 15:47-16:17 / An order receipt message containing “735 / 847 / MC$0 /” is generated.

In another embodiment, in the case of a negotiation request message received from the business partner terminal 200, the automatic order processing server 300 inserts a predetermined negotiation command into the content of the quotation message to generate a negotiation request message.

In another embodiment, the automatic order processing server 300 provides a negotiation request message received from the business partner terminal 200 to the seller terminal 100, and provides the price in response to the negotiation request message from the seller terminal 100. When this adjustment is made, the price among the contents of the negotiation request message is changed to generate a negotiation result message and provide it to the customer terminal 200.

When a message is input through a chat room, the automatic order processing server 300 analyzes the message written according to a predetermined command and a predetermined format according to the type of the message to determine the type of the message, and determines the type of the message according to the type of the message. Automatically generates a response message to the message.

To this end, when the automatic order processing server 300 receives a message from each of the business partner terminal 200 and the seller terminal 100, it analyzes the message, extracts a predetermined command, and types the message according to the type of the predetermined command. judge.

In one embodiment, the automatic order processing server 300 receives a message from the business partner terminal 200, analyzes the message, extracts a predetermined command, and, if the type of the predetermined command is a query command, searches the type of the message. It can be judged to be a request message.

In another embodiment, when a message is received from the business partner terminal 200, the automatic order processing server 300 analyzes the message and extracts a predetermined command, and if the type of the predetermined command is a quote command, the type of the message is It can be judged to be a quote message.

In the above embodiment, when the message received from the customer terminal 200 is a quotation message, the automatic order processing server 300 automatically sends a quotation message with price items for each type added to the data of the predetermined quotation command and inquiry request message. Created with

In another embodiment, when a message is received from the business partner terminal 200, the automatic order processing server 300 analyzes the message and extracts a predetermined command, and if the type of the predetermined command is a command, the type of the message It can be judged that this is an order receipt message.

In the above embodiment, when a message is received from the customer terminal 200, the automatic order processing server 300 generates an order reception message using a predetermined deal command and data from the quotation message.

In another embodiment, when a message is received from the business partner terminal 200, the automatic order processing server 300 analyzes the message and extracts a predetermined command, and if the type of the predetermined command is a nego command, the type of the message It can be judged as a request message.

In another embodiment, the automatic order processing server 300 provides a negotiation request message received from the business partner terminal 200 to the seller terminal 100, and provides the price in response to the negotiation request message from the seller terminal 100. If this is adjusted, the price among the data in the negotiation request message can be changed to generate a negotiation result message.

Additionally, the automatic order processing server 300 verifies order execution conditions based on messages sent and received through the chat server, and processes order reception according to the confirmation result.

In one embodiment, when the automatic order processing server 300 determines that the type of message is an order reception message, the price recorded in the order reception message and the quoted price are compared and the order reception is processed according to whether the comparison result matches. do.

In the above embodiment, the automatic order processing server 300 processes the order reception if the price recorded in the order reception message and the quoted price match, and if the validity period of the quote has not elapsed, the automatic order processing server 300 processes the order reception if the validity period of the quote has not elapsed. do not process

When the chat server 400 receives a quotation message from the business partner terminal 200, it provides the quotation message to the automatic order processing server 300, and in response to the quotation message from the automatic order processing server 300, a quotation price suggestion message and negotiation are sent. Any one of a request message, a quotation allowed message, and a quotation not allowed message is received and provided to the business partner terminal 200.

Referring to FIG. 2, the automatic order processing server 300 includes a chat room management unit 310, a message transmission/reception unit 320, a price quote determination unit 330, a message management unit 340, an order reception processing unit 350, and an inventory management unit. (360), a price negotiation database construction unit 370, a price negotiation database 390, and a price negotiation unit 380.

The chat room management unit 310 opens a chat room for chatting with the seller terminal 100 and the customer terminal 200 through the chat server 400. At this time, the chat room management unit 310 may set the name of the chat room to the purpose of the chat and the name of the business partner. For example, the name of the chat room may be set to “Oil Price Quotation - Customer A”.

When the message transmitting and receiving unit 320 receives a message from the business partner terminal 200 through a chat room, it provides it to the business partner terminal 100. When it receives a message from the business partner terminal 100, it provides it to the business partner terminal 200.

The quotation price determination unit 330 extracts and provides a quotation price using a price table table set in advance according to the type of message.

In one embodiment, when an order message is received in a section where the validity period for each price overlaps, the quotation price determination unit 330 extracts and provides a quotation price of one of the valid prices.

The message management unit 340 allows each of the business partner terminal 200 and the seller terminal 100 to input a message written according to a predetermined command and a predetermined format according to the type of message through the chat room.

In one embodiment, when the message management unit 340 is an inquiry request message received from the business partner terminal 200, a message containing a predetermined inquiry command and a search condition item separated by predetermined special characters is input to create an inquiry request message. to be created.

In another embodiment, when the message management unit 340 is a quotation message for an inquiry request message provided to the business partner terminal 200, a message with a price item for each type added to the data of the predetermined quotation command and the inquiry request message is input. After that, a quote message is created.

In another embodiment, when an order reception message corresponding to a quotation message is generated, the message management unit 340 generates the order reception message using a predetermined command and data of the quotation message.

In another embodiment, in the case of a negotiation request message received from the business partner terminal 200, the message management unit 340 inserts a predetermined negotiation command into the content of the quote message to generate a negotiation request message.

In another embodiment, the message management unit 340 provides a negotiation request message received from the business partner terminal 200 to the seller terminal 100, and adjusts the price in response to the negotiation request message from the seller terminal 100. If so, the price among the contents of the negotiation request message is changed to generate a negotiation result message and provide it to the business partner terminal 200.

When a message is input through a chat room, the message management unit 340 determines the type of message by analyzing the message written according to a predetermined command and a predetermined format according to the type of the message, and determines the price quote according to the type of the message. A response message to the above message is automatically generated using .

In one embodiment, the message management unit 340 receives a message from the business partner terminal 200, analyzes the message, extracts a predetermined command, and, if the type of the predetermined command is an inquiry command, sets the type of the message to an inquiry request message. It can be judged that

In another embodiment, when a message is received from the business partner terminal 200, the message management unit 340 analyzes the message and extracts a predetermined command, and if the type of the predetermined command is a quote command, the type of the message is a quote message. It can be judged that

In the above embodiment, when the message received from the business partner terminal 200 is a quotation message, the message management unit 340 divides the data of the predetermined quotation command and inquiry request message into the type determined by the quotation price determination unit 330. Automatically creates a quote message with a price item attached.

In another embodiment, when a message is received from the business partner terminal 200, the message management unit 340 analyzes the message and extracts a predetermined command, and if the type of the predetermined command is a command, the type of the message is an order command. It can be judged to be an accepted message.

In the above embodiment, when a message is received from the business partner terminal 200, the message manager 340 inserts a predetermined command into the content of the quotation message to generate an order reception message.

In another embodiment, when a message is received from the business partner terminal 200, the message management unit 340 analyzes the message and extracts a predetermined command, and if the type of the predetermined command is a negotiation command, the message management unit 340 negotiates the type of the message. It can be judged to be a request message.

In another embodiment, the message management unit 340 provides a negotiation request message received from the business partner terminal 200 to the seller terminal 100, and adjusts the price in response to the negotiation request message from the seller terminal 100. In this case, a negotiation result message can be created by changing the price among the contents of the negotiation request message.

The order reception processing unit 350 verifies order execution conditions based on messages transmitted and received through the chat server, and processes order reception according to the confirmation result.

In one embodiment, when the order reception processing unit 350 determines that the type of message is an order reception message, the order reception processing unit 350 compares the price recorded in the order reception message and the quoted price and processes the order reception according to whether the comparison result matches. .

In the above embodiment, the order reception processing unit 350 processes the order reception if the price recorded in the order reception message and the quoted price match, and if the validity period of the quote has not elapsed, the order reception processing unit 350 processes the order reception if the validity period has elapsed. I never do that.

The inventory management unit 360 reflects the increase or decrease according to the transaction in real time in the price negotiation unit 380 and updates the price information in a timely manner based on this to stably manage the daily inventory amount at a future time based on the transaction date during the transaction process. The inventory management unit 360 stores the current basic inventory for each major base and the forecast inventory for each date.

In one embodiment, the inventory management unit 360 may increase the predicted oil inventory to reflect inventory information for each tank according to the production and import transportation schedule for each product.

In another embodiment, the inventory management unit 360 may reduce the predicted oil inventory with respect to the expected shipment quantity according to the take-out transportation schedule and the expected transaction date generated by the order reception processing unit 350.

The price negotiation database construction unit 370 stores elements that can have a direct or indirect influence on oil transactions among the externally accessible first data in the price negotiation database.

The first data stored in this price negotiation database may include oil price information, futures information, exchange rate information, weather forecast information, transaction ban information, etc. The above oil price information is international price information by oil type and refers to transaction prices by major regions (Singapore/China/Japan/Korea, etc.).

The futures information is the paper price (stock market price) for each type, and may include information about future product prices. Exchange rate information is in the form of purchasing crude oil in dollars and selling goods in won in the case of a Korean Won customer, so fluctuations in the won/dollar exchange rate have an impact. The above weather forecast information is weather forecast information for major ports, and in the case of Korea, it is mainly based on Ulsan, Busan, Yeosu, and Incheon ports.

The above transaction prohibition information refers to information about sanctions-related vessels (US Office of Foreign Assets Control, OFAC, etc.).

The price negotiation database construction unit 370 processes self-generated accumulated data based on existing transaction history held by the supplier to generate second data and then stores it.

The second data is self-generated accumulated data and refers to historical information generated during existing transactions held by the supplier. This secondary data may include demand price elasticity, ship supply and demand history, cancellation rate, accident rate, etc.

The above elasticity of demand price is due to the fact that in the case of spot trading of export oil, the supplier does not have a structure in which the credit rating of individual shipping companies can be guaranteed, so the agency sales form of the supplier-distributor-shipping company structure is common. The supply and demand history of the vessel above is information on the supply and demand history of the vessel and is used to check whether continuous transactions are occurring or indicators of new arrivals/departures.

The above cancellation rate refers to the rate of cancellation after a transaction is concluded, which refers to the act of giving up on the contracted supply due to a change in route, worsening port weather, change in mooring period, etc., even though the transaction has been concluded (Deal-done). If it exceeds the ratio level, it is judged to be a frequent change of mind due to changes in oil prices and is used for separate recording and management.

The above accident rate is the rate at which safety accidents such as leaks during supply occur, and is used to record and manage each ship in cases where the fault is the ship's fault, such as valve failure or pressure control failure.

The price negotiation database construction unit 370 processes the self-generated real-time data in real time based on the second data generated during the transaction to generate third data and then stores it. At this time, the third data is continuously generated and updated while the automatic order processing system processes transactions during a limited time period when oil transactions are concentrated. At this time, the third data includes competition level, demand/sales status, and update information of the inventory management unit 360.

The above degree of competition is the degree of competition for the same inquiry, and is used to determine whether the supply and demand request information for each vessel at the time of transaction is the same and to determine that the more competing customers there are, the higher the degree of competition is.

The above demand/sales status is used to count the number and quantity of inquiries for which transaction requests have been received at the current time, recognize the concluded information in real time, update the status board, and inform the user.

The update information of the inventory management unit 360 is information that updates the inventory quantity on the scheduled date based on the scheduled supply date included in the negotiated inquiry.

The price negotiation unit 380 may present a price using the first data stored in the price negotiation database 390.

In one embodiment, the price negotiation unit 380 may present a price using international price information for each oil type stored in the price negotiation database 390.

For example, the price negotiation department 380 reports that the period average value of product prices formed in Zhoushan/Shanghai, China, a large port adjacent to Korea, is more than $5/ton lower than the Korean market period average value, and that domestic demand decreases by 3% compared to the average year. If it continues for more than a day, there is concern about a possible outflow of demand, so the sales price of China's Zhoushan can be lowered to about $6/ton.

Additionally, the price negotiation unit 380 may suggest a price using gift information stored in the price negotiation database 390.

In one embodiment, the price negotiation unit 380 compares the price of the current month by linking it to the fluctuating price of the international futures market when selling the next month, based on an indicator showing the market expectation level for the remaining period of the current month and the oil price of the next month. The next month's price can be presented with a discount/surcharge.

For example, if the price of marine heavy oil products for the next month is +10$/ton compared to the current month, the price negotiation unit 380 increases the corresponding level from the current month's price to constitute a price premium. Considering the characteristics of the oil market where rapid price changes are common, the surcharge/discount amount is adjusted in real time and the price is updated by updating quotations that are past the quotation validity period (the validity time per quotation is usually about 30 minutes, and a new quotation price is sent after expiration). can be presented.

The price negotiation unit 380 may present a price using weather forecast information stored in the price negotiation database 390.

In one embodiment, the price negotiation unit 380 receives the weather status of each major port using daily weather forecast data, measures the bunkering difficulty for each port based on port weather conditions such as wave height/wind speed, and then performs bunkering according to the difficulty. The price can be calculated.

For example, the price negotiation department 380 determines that if the current date is April 30th and the wave height is more than 3m and the average wind speed is more than 12m/s as of May 2nd, the time when supply of fueling ships will be disrupted. As supply is distributed around the days when it is difficult for fueling ships to depart, supply requests increase on May 1 and May 3, starting from May 2, and as the possibility of best delivery increases, demurrage occurs. The price can be calculated in a way that lowers the supply burden on those dates by adding a price premium on the expected dates of May 1 and May 3.

Additionally, the price negotiation unit 380 may present a price using second data stored in the price negotiation database 390.

In one embodiment, the price negotiation unit 380 determines the price elasticity based on the shipping company's accumulated transaction data, and determines the shipping company as a price elastic demand source depending on whether the price elasticity is above or below a predetermined threshold. So you can present a price.

In the above embodiment, if the price elasticity is greater than a predetermined threshold, the price negotiation unit 380 may determine that the shipping company is a price elastic demand source and propose a price with the premium level reduced by a specific percentage of the premium at the time of the price surcharge. there is.

In the above embodiment, if the price elasticity is less than a predetermined threshold, the price negotiation unit 380 may determine the shipping company as a price inelastic demand source and grant an additional unit price by increasing the price by a specific percentage of the premium at the time of the price surcharge.

For example, the price negotiation unit 380 determines that the demand elasticity according to the increase or decrease in oil price is greater than 1 based on the cumulative transaction data of shipping company A for the past year and the Korean bunker wire price, which is the oil price of the day, for 1.1 days. When the demand is judged to be price elastic and the price is lowered by 10% of the premium at the time of the price surcharge, departure can be prevented. If the demand elasticity is 0.9, which is less than 1, the demand is judged to be price inelastic and the price is to be increased. An additional unit price may be granted by adding 10% of the surcharge amount.

In another embodiment, the price negotiation unit 380 may determine whether the shipping company is conducting continuous transactions or whether there is a possibility of new/exiting based on the supply and demand history information of the ship and proceed with the quotation.

For example, the price negotiation department 380 recognizes a ship that has no purchase history for the past two months as of the date of receiving the first inquiry, recognizes it as a new/released ship, and considers the cost estimate on the day of sale compared to the average selling price on that day, and calculates the price by 2 to 5. You can attract new transactions by lowering the price to $/ton level.

In another embodiment, the price negotiation unit 380 may estimate the initial quoted price by dividing the minimum cost required for operation by the volume. The reason for this is to take into account the expected damage caused by cancellation, such as disruption of dock shipment plans and the impact of refueling schedules due to schedule changes, for ships that are negligent in performance after signing a transaction and reflect them in the price calculation.

For example, the price negotiation department (380) applies $1 per ton in case of an inquiry of 500 tons. If it occurs cumulatively, progressive charges may be imposed up to three times.

In another embodiment, the price negotiation unit 380 may proceed with an estimate based on the accident rate and depending on whether the accident history is more than a certain number of times.

For example, if the price negotiation unit 380 has more than one accident history that is entirely or partly attributable to the ship, the accident handling cost can be converted into a unit price and charged additionally at the time of quotation.

For another example, if the stakeholder costs incurred during the accident in 2022 (separate pest control treatment, fines for safety negligence, etc.) were $5,000, the price negotiation department (380) estimates the amount for one year in 2023. It can be applied to the selling price.

For another example, the price negotiation department 380 may consider the fatal impact of maritime safety accidents and provide an opinion of no quotation for ships in which accidents attributable to the ship have occurred continuously more than twice a year, once a year.

Additionally, the price negotiation unit 380 may present a price using third data stored in the price negotiation database 390.

In one embodiment, the price negotiation unit 380 considers the oil price and exchange rate for the ship inquiry to receive supply and demand during the period when the forecast inventory amount is less than a certain percentage compared to the predetermined appropriate inventory amount and low inventory is expected. You can lower your sales success rate by quoting a higher margin by a specific percentage.

For example, if today is April 20th and the forecast inventory volume from April 26th to April 28th is 20% lower than the appropriate inventory volume and low inventory is expected, the price negotiation department 380 receives supply and demand for the period. Considering oil prices and exchange rates for vessel inquiries, you can lower your sales success rate by quoting a margin of +8$/ton higher than the average trading price of the day.

In another embodiment, the price negotiation unit 380 sets the price for the inquiry scheduled for supply when the predicted inventory amount exceeds a certain percentage compared to the predetermined appropriate inventory amount and a high inventory status is expected, with a margin of a certain percentage compared to the average selling price of the day. High-level inventory can be eliminated by applying discounts.

For another example, if the price negotiation department (380) increases the factory operation rate on April 29th and inventory production exceeds 15% of the appropriate inventory amount, and a high inventory status is expected, the price is set for the inquiry scheduled for supply on April 29th. High-level inventory can be eliminated by applying a margin discount of 10 $/ton compared to the average selling price of the day.

The structure of the automatic order processing server 300 according to an embodiment of the present disclosure has been described above with reference to FIG. 2. Although not shown in the drawing, the automatic order processing server 300 as described above may be configured to include a transceiver, memory, and controller.

The transceiver unit can communicate with any external device, including the vendor terminal 100, the customer terminal 200, and the chat server 400. The automatic order processing server 300 can connect to the network through a transmitter and receiver to transmit and receive various data. Transmitter/receiver units may broadly include wired types and wireless types. Since the wired type and the wireless type each have their own advantages and disadvantages, in some cases, the automatic order processing server 300 may be provided with both the wired type and the wireless type at the same time. Here, in the case of the wireless type, a WLAN (Wireless Local Area Network) type communication method such as Wi-Fi can be mainly used. Alternatively, in the case of a wireless type, cellular communication, such as LTE or 5G communication methods, can be used. However, the wireless communication protocol is not limited to the above-described example, and any appropriate wireless type of communication method can be used. In the case of the wired type, LAN (Local Area Network) or USB (Universal Serial Bus) communication are representative examples, but other methods are also possible.

Memory can store various types of information. Various data can be temporarily or semi-permanently stored in memory. Examples of memory may include hard disk drives (HDD), solid state drives (SSD), flash memory, read-only memory (ROM), and random access memory (RAM). there is. The memory 1200 includes an operating program (OS: Operating System) for running the automatic order processing server 300 and a program for operating each component of the automatic order processing server 300. Various data necessary for operation may be stored.

The controller may control the overall operation of the automatic order processing server 300. To this end, the controller can load and execute a program for the overall operation of the automatic order processing server 300 from memory. The controller may be implemented as an application processor (AP), central processing unit (CPU), or similar device, depending on hardware, software, or a combination thereof. At this time, hardware may be provided in the form of an electronic circuit that processes electrical signals to perform a control function, and software may be provided in the form of a program or code that drives the hardware circuit.

Referring to FIG. 3, the automatic order processing server 300 opens a chat room for chatting with the seller terminal 100 and the customer terminal 200 through the chat server 400 (step S310).

When a message is input through a chat room, the automatic order processing server 300 determines the type of the message by analyzing the message written according to a predetermined command and a predetermined format according to the type of the message (step S320).

In one embodiment of step S320, when receiving a message from each of the business partner terminal 200 and the seller terminal 100, the automatic order processing server 300 analyzes the message to extract a predetermined command, and the type of the predetermined command. Depending on this, the type of message is judged.

In the above embodiment, when the message received from the customer terminal 200 is a quotation message, the automatic order processing server 300 automatically sends a quotation message with price items for each type added to the contents of the predetermined quotation command and inquiry request message. Created with

In the above embodiment, when a message is received from the customer terminal 200, the automatic order processing server 300 inserts a predetermined command to the content of the quotation message to generate an order acceptance message.

In another embodiment, the automatic order processing server 300 provides a negotiation request message received from the business partner terminal 200 to the seller terminal 100, and provides the price in response to the negotiation request message from the seller terminal 100. If this is adjusted, the price among the contents of the negotiation request message can be changed to generate a negotiation result message.

The automatic order processing server 300 extracts and provides a price estimate using a price list table set in advance according to the type of message (step S330).

The automatic order processing server 300 automatically generates a response message to the message using the quoted price according to the type of message (step S340).

The automatic order processing server 300 checks the order execution conditions based on the message and processes the order reception according to the confirmation result (step S350).

In one embodiment of step S350, when the automatic order processing server 300 determines that the type of message is an order acceptance message, the price recorded in the order acceptance message and the quoted price are compared and determined according to whether the comparison result matches. Process order receipt.

Referring to FIGS. 4 and 5, the automatic order processing server 300 generates a message written according to a predetermined command and a predetermined format according to the type of message through a chat room by each of the business partner terminal 200 and the seller terminal 100. is input.

In one embodiment, when the message received from the business partner terminal 200 is an inquiry request message, the automatic order processing server 300 inputs a message containing a predetermined inquiry command and a search condition item separated by a predetermined special character. This causes an inquiry request message to be generated.

For example, the automatic order processing server 300 processes “Ing. 1. A query request message containing “Customer Identification Information / YOSU / Vessel Identification Information / LSFO:200MT LSMGO:100MT” is created.

In another embodiment, when the message provided to the customer terminal 200 is a quotation message for an inquiry request message, the automatic order processing server 300 includes a price item for each type in the contents of the predetermined quotation command and the inquiry request message. After the attached message is entered, a quote message is created.

In another embodiment, when an order reception message corresponding to a quotation message is generated, the automatic order processing server 300 inserts a predetermined command into the contents of the quotation message to generate an order reception message.

In another embodiment, the automatic order processing server 300, in the case of a negotiation request message received from the business partner terminal 200, inserts a predetermined negotiation command into the content of the quote message to generate a negotiation request message.

For example, the automatic order processing server 300 provides the content of the negotiation request message and the command used when generating the negotiation request message as shown in FIG. 5 to generate the negotiation request message.

Referring to FIG. 6, the automatic order processing server 300 allows a predetermined command according to the type of message and a message written according to a predetermined format to be input into each of the customer terminal 200 and the seller terminal 100 through a chat room. .

In one embodiment, when a message is received from the business partner terminal 200, the automatic order processing server 300 analyzes the received message and extracts a predetermined command. And if the type of the extracted command is a price command, the automatic order processing server 300 may determine that the type of the received message is a price request message.

In the above embodiment, the automatic order processing server 300 may automatically generate a price notification message when the message received from the business partner terminal 200 is a price request message.

For example, the automatic order processing server 300 provides key information regarding transactions as of July 10, 2023, as shown in FIG. 6. Key information related to trading may include exchange rates, crude oil prices, LSFO KOREA, LSFO CHINA and LSFO SINGPORE. For example, the exchange rate is 1,307 won/$, the crude oil price is 73.37$/BBL, LSFO KOREA is 560.24$/MT (+16.11$/MT compared to the previous day), and LSFO CHINA is 565.61$/MT (+14.25$ compared to the previous day) /MT), and LSFO SINGAPORE is 550.21 $/MT (previous day's +13.38$/MT), LSFO forecast inventory/weather information (unit: MT) is shown in Figure 6.

Referring to FIG. 6, it can be seen that LSFO predicted inventory/weather information for the Ulsan area is shown in graphs and tables. Specifically, the recommended LSFO selling price is 660$/MT for less than 100MT, 650$/MT for more than 100MT, and 645$/MT for more than 300MT. And, it can be seen that the expected sales volume of LSFO that day is 3,800 MT.

The features, structures, effects, etc. described in the above embodiments are included in at least one embodiment of the present disclosure and are not necessarily limited to only one embodiment. Furthermore, the features, structures, effects, etc. illustrated in each embodiment can be combined or modified and implemented in other embodiments by a person with ordinary knowledge in the field to which the embodiments belong. Accordingly, contents related to such combinations and modifications should be construed as being included in the scope of the present disclosure.

In addition, although the above description focuses on the embodiment, this is only an example and does not limit the present invention, and those skilled in the art will be able to understand the above without departing from the essential characteristics of the present embodiment. You will see that various modifications and applications not illustrated are possible. In other words, each component specifically shown in the embodiment can be modified and implemented. And these variations and differences in application should be construed as being included in the scope of the present invention as defined in the appended claims.

The automatic order processing server and automatic order processing method as described above can be applied to the marine oil distribution field.

Claims

A chat room management department that opens a chat room where you can chat with the seller terminal and customer terminal through a chat server;

a message transmitting and receiving unit providing the message to the vendor terminal when receiving a message from the vendor terminal through the chat room, and providing the message to the vendor terminal when receiving a message from the vendor terminal;

A price negotiation database construction unit that stores price proposal reference data to build a price negotiation database;

a price negotiation unit that presents an estimate price based on price proposal reference data stored in the price negotiation database;

a message management unit that analyzes the message when a message is input through the chat room, determines the type of the message, and automatically generates a response message to the message using the quoted price according to the type of the message; and

An order reception processing unit that verifies order execution conditions based on messages transmitted and received through the chat server and processes order reception according to the confirmation result,

Automated order processing servers.
According to paragraph 1,

The price negotiation database construction department

Building a price negotiation database by storing first data that is an influential factor in oil transactions, storing second data generated during the transaction process, and storing third data generated when real-time processing is based on the data generated during the transaction. ,

Automated order processing servers.
According to paragraph 2,

The price negotiation department

Based on the first data, a price standard is set for each supply date for same-day trading, a price standard is set at the time of oil trading based on the second data, and based on the third data, a price standard is set for oil trading in a time zone when oil trading is concentrated. setting price standards,

Automated order processing servers.
In an automatic order processing method executed on an automatic order processing server,

Opening a chat room for chatting with a seller terminal and a customer terminal through a chat server;

When a message is input through the chat room, analyzing the message to determine the type of the message;

Presenting a price quote based on price reference data pre-stored in a price negotiation database built in advance according to the type of the message;

automatically generating a response message to the message using the quoted price according to the type of the message;

Containing the step of confirming order execution conditions based on the message and processing order receipt according to the confirmation result,

How to automatically process orders.
According to clause 4,

Building a price negotiation database by storing first data that is an influential factor in oil transactions, storing second data generated during the transaction process, and storing third data generated when real-time processing is based on the data generated during the transaction. further comprising steps,

How to automatically process orders.
According to clause 5,

The step of presenting a price quote based on price presentation reference data pre-stored in the pre-built price negotiation database is

Based on the first data, a price standard is set for each supply date for same-day trading, a price standard is set at the time of oil trading based on the second data, and based on the third data, a price standard is set for oil trading in a time zone when oil trading is concentrated. Including the step of setting a price standard,

How to automatically process orders.