WO2023243744A1 - Dispositif électronique et son procédé de fourniture d'informations - Google Patents

Dispositif électronique et son procédé de fourniture d'informations Download PDF

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Publication number
WO2023243744A1
WO2023243744A1 PCT/KR2022/008471 KR2022008471W WO2023243744A1 WO 2023243744 A1 WO2023243744 A1 WO 2023243744A1 KR 2022008471 W KR2022008471 W KR 2022008471W WO 2023243744 A1 WO2023243744 A1 WO 2023243744A1
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WIPO (PCT)
Prior art keywords
delivery
area
person
camp
delivery person
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PCT/KR2022/008471
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English (en)
Korean (ko)
Inventor
전희주
양선주
박영석
이로운
남덕원
이희재
주쉬우팡
이현진
김대연
남보원
백서영
배호연
조승준
이율희
장지호
안수환
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쿠팡 주식회사
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Publication of WO2023243744A1 publication Critical patent/WO2023243744A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0835—Relationships between shipper or supplier and carriers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063112—Skill-based matching of a person or a group to a task
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063114—Status monitoring or status determination for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063116—Schedule adjustment for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063118—Staff planning in a project environment
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the present disclosure relates to an electronic device that balances the work among delivery personnel by allocating the amount of delivery to be processed per hour in consideration of various information for a plurality of delivery personnel performing delivery work in a camp, and to a method of providing information thereof. .
  • the delivery volume assigned to the delivery person was determined by the manager managing the camp. In this process, the delivery volume was allocated based on the subjective judgment of the manager rather than a certain standard, so that delivery between delivery people was possible. There was a problem with the quantity not being allocated in a balanced manner. For example, delivery person A may be in charge of an area where multiple items are scheduled to be delivered, such as an apartment, and delivery person B may be in charge of an area such as a country house, so the delivery volume per unit area is different, resulting in differences in workload between delivery people. could happen.
  • the disclosed embodiments seek to provide an electronic device and a method of providing information thereof. More specifically, the aim is to provide an electronic device that balances the work of multiple delivery workers performing delivery tasks in a camp by allocating the amount of delivery handled per hour by considering various information and a method of providing the information. The purpose.
  • a method of providing information by an electronic device includes: verifying information related to at least one delivery person capable of performing delivery operations at a camp during a first time; allocating a deliverable volume to each of the at least one delivery person based on a preset model; And it may include providing information on the delivery volume allocated to each of the at least one delivery source for the area covered by the camp.
  • the preset model considers the working hours of the at least one delivery person, order density, delivery route, familiarity with the area for each of the at least one delivery person, and the type of the at least one delivery person. Therefore, it can be characterized as a model that sets the delivery volume that a delivery person can perform per hour based on prior statistics.
  • the area covered by the camp includes a plurality of first areas, a plurality of second areas in which the first areas are subdivided, and a plurality of third areas in which the second areas are subdivided. can do.
  • the area covered by the camp has a segmentation unit variably determined among the first area, the second area, and the third area in consideration of the delivery volume of the area, and the area covered by the camp is
  • the step of providing information about the delivery quantity allocated to each delivery source may include providing information about the delivery quantity allocated to each delivery source in consideration of the variably determined segmentation unit.
  • the order density may be determined by considering the delivery quantity per unit area of the corresponding area among the first area, the second area, and the third area.
  • the delivery route is, when the segmentation unit determined in consideration of the delivery volume of the area is the second area or the third area, the delivery route is determined by the delivery source among the plurality of second areas or the plurality of third areas. It may be characterized as a movement route in which the time required to move between routes is less than a threshold value.
  • the level of familiarity may be determined based on the number of deliveries made by a delivery person to the first area, the second area, and the third area.
  • the step of assigning to one delivery person may be further included.
  • the working hours of the at least one delivery person may be a time excluding the preset time during which the delivery person cannot deliver from the first time.
  • the delivery source type may be characterized as a delivery source for which the delivery volume that can be performed per hour is applied differently depending on the contract.
  • An electronic device includes a communication unit; Memory; and confirming information related to at least one delivery person capable of performing delivery work in the camp during the first time, and allocating a delivery volume that can be performed to each of the at least one delivery person based on a preset model, in the camp. It may include a controller that provides information on the delivery quantity allocated to each of the at least one delivery person for the area in charge.
  • the preset model considers the working hours of the at least one delivery person, order density, delivery route, familiarity with the area for each of the at least one delivery person, and the type of the at least one delivery person. Therefore, it can be characterized as a model that sets the delivery volume that a delivery person can perform per hour based on prior statistics.
  • the area covered by the camp includes a plurality of first areas, a plurality of second areas in which the first areas are subdivided, and a plurality of third areas in which the second areas are subdivided. can do.
  • the area covered by the camp has a segmentation unit variably determined among the first area, the second area, and the third area in consideration of the delivery volume of the area, and the control unit determines the camp
  • the control unit determines the camp
  • information on the delivery volume allocated to each of the at least one delivery source for the area in charge information on the delivery quantity allocated to each delivery source is provided in consideration of the variably determined segmentation unit. can do.
  • the control unit compares the delivery quantity allocated to each delivery source with the total delivery quantity allocated to the camp, and when the total delivery quantity allocated to the camp is greater than the delivery quantity allocated to each delivery source. It may be characterized in that the assignment is made to at least one delivery person capable of performing a delivery work during a second time that is different from the at least one delivery person performing the delivery work during the first time.
  • the computer-readable recording medium includes a non-transitory recording medium on which a program for executing the above-described method on a computer is recorded.
  • the delivery person's working hours, the order density in the area the delivery person is responsible for, the delivery route the delivery person moves, the geographical familiarity with the area the delivery person is in charge of, and the type of delivery person according to the contract are considered.
  • the workload between employees can be managed equitably.
  • camps can efficiently manage manpower and resources by controlling delivery schedules. Therefore, by evenly managing the workload of delivery people, the satisfaction of delivery people with their work can be improved, which improves the quality of delivery service and ultimately leads to an increase in customer satisfaction, which can increase customer trust.
  • FIG. 1 shows a system according to one embodiment.
  • Figure 2 is a diagram for explaining a process of allocating delivery volume to a delivery person according to an embodiment.
  • Figure 5 is a diagram for explaining order density considered in the process of allocating delivery quantity according to an embodiment.
  • Figure 6 shows a flowchart of an information provision method performed by an electronic device according to an embodiment.
  • Figure 7 shows a block diagram of an electronic device according to an embodiment.
  • the “terminal” mentioned below may be implemented as a computer or portable terminal that can connect to a server or other terminal through a network.
  • the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser
  • the portable terminal is, for example, a wireless communication device that guarantees portability and mobility.
  • all types of communication-based terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), and LTE (Long Term Evolution), smartphones, tablet PCs, etc. It may include a handheld-based wireless communication device.
  • the system includes an electronic device 100, a first user 110, a second user 120, a third user 130, a first delivery person 140, and a second delivery person 150. , may include at least one of the third delivery source 160 and the network 170.
  • the first user 110, the second user 120, and the third user 130 can access the service provided through the network 170 using their respective terminals.
  • the system shown in FIG. 1 shows only components related to this embodiment. Accordingly, those skilled in the art can understand that other general-purpose components may be included in addition to the components shown in FIG. 1.
  • Devices 100 may communicate with each other within network 170 .
  • the network 170 includes a local area network (LAN), a wide area network (WAN), a value added network (VAN), a mobile radio communication network, a satellite communication network, and their respective networks. It is a comprehensive data communication network that includes a combination and allows each network constituent shown in FIG. 1 to communicate smoothly with each other, and may include wired Internet, wireless Internet, and mobile wireless communication network.
  • Wireless communications include, for example, wireless LAN (Wi-Fi), Bluetooth, Bluetooth low energy, ZigBee, WFD (Wi-Fi Direct), UWB (ultra wideband), and infrared communication (IrDA, infrared Data Association). ), NFC (Near Field Communication), etc., but are not limited to this.
  • the electronic device 100 may provide a series of related information required from ordering to delivery of an item using an application, and may be included in a server.
  • the electronic device 100 runs an application for providing related information necessary from ordering to delivery of an item to the first user 110, the second user 120, the third user 130, and the first delivery person. (140), the second delivery person (150), and the third delivery person (160) can provide it to their respective terminals.
  • the first user 110, the second user 120, the third user 130, the first delivery person 140, the second delivery person 150, and the third delivery person 160 are installed on the terminals they each use. Using the application, you can check the necessary information from ordering to delivery.
  • each delivery person can be assigned a responsibility area and delivery volume related to same-day delivery.
  • the first delivery person 140, the second delivery person 150, and the third delivery person 160 may have different delivery person types, which may be based on a contract between the delivery person and the business operator that operates the electronic device 100. It can be decided depending on Specifically, the amount of delivery that can be performed per hour is allocated differently depending on the contract, and accordingly, the cost settlement for delivery may also be paid differently.
  • the electronic device 100 can equally allocate the delivery quantity to each of the plurality of camps, and can evenly allocate the delivery quantity to the plurality of delivery workers performing delivery work in a specific camp by considering various situations. there is.
  • a specific process for an information provision method of an electronic device that allocates equal delivery volume by considering various information will be described.
  • Figure 2 is a diagram for explaining a process of allocating delivery volume to a delivery person according to an embodiment.
  • information about a plurality of delivery workers performing delivery work at the camp may be entered.
  • Information about delivery workers who can perform delivery tasks in the camp may vary from day to day, and therefore, information about delivery workers who can perform delivery tasks on the same day may be entered before delivery volume is allocated.
  • Camp A 2022.05.09. 2022.05.10 with delivery workers who can perform delivery tasks.
  • Information about delivery workers who can perform delivery tasks may vary.
  • the manager of Camp A is 2022.05.09. You can enter information about the first delivery person, second delivery person, and third delivery person that can perform delivery work.
  • the electronic device can manage a preset model for each camp based on statistics for allocating delivery volume. For example, the electronic device can manage a preset model based on statistics for each different camp, such as Camp A and Camp B.
  • the factors considered in the preset model are the same, but the importance and weight of each factor may be different, reflecting the regional characteristics of each camp.
  • the electronic device can allocate delivery volume by applying the input information to a preset model. For example, the electronic device was released from Camp A on 2022.05.09. The information entered about the delivery workers who can perform delivery work is applied to the preset model A corresponding to camp A on 2022.05.09. Delivery volume can be allocated to each delivery source. Specifically, the electronic device will be installed on 2022.05.09 based on Model A preset at Camp A. The first delivery volume that can be performed by the first delivery person who can perform the delivery task can be assigned, and based on Model A preset in Camp A, on 2022.05.09. A second delivery volume that can be performed by a second delivery person who can perform the delivery task can be assigned, and based on Model A preset in Camp A, on 2022.05.09. A third delivery volume that can be performed by a third delivery person capable of performing the delivery task can be assigned.
  • the preset model corresponding to each camp may be a model set in advance based on statistics in consideration of the delivery person's working hours, order density, delivery route, geographic familiarity, and type of delivery person.
  • the delivery source type may be a delivery source for which the delivery volume that can be performed per hour is applied differently depending on the contract.
  • a Type A delivery person may be a delivery person contracted to deliver approximately A quantity during A time period.
  • a type B delivery person is a delivery person who has contracted to deliver approximately quantity B during B time, which is relatively less than time A.
  • Quantity B is less than quantity A, so type B delivery person is relatively less expensive than type A delivery person. You can receive a small salary, and the ratio between quantity B and quantity A can be adjusted by considering the salary ratio.
  • a type C delivery person is a delivery person who has contracted to deliver approximately C quantity for C time, which is relatively more than A time, and C quantity is a larger quantity than B quantity, so type C delivery person is more expensive than type B delivery person. You can receive a relatively large salary, and the ratio between quantity C and quantity B can be adjusted by considering the salary ratio.
  • the working hours of the delivery person may be actual working hours set differently in consideration of the type of delivery person.
  • the delivery person's actual working hours may be the time excluding the time during which delivery cannot be made from the delivery person's total working hours.
  • the time that cannot be delivered may include the time Accordingly, the actual working hours, excluding the time during which delivery cannot be delivered (Time At this time, time Y can be adjusted depending on what area the first delivery destination is.
  • the electronic device can allocate the delivery volume that can be performed to each delivery person by applying the information input from the specific camp to the preset model, and can provide information about the delivery volume allocated to each delivery person to the manager of the specific camp.
  • the delivery volume is equally allocated to a plurality of delivery workers capable of delivering at a specific camp, taking into account various circumstances, so that the workload of the delivery workers at the camp can be managed fairly and the satisfaction of the delivery workers can be improved.
  • area A is a fixed area responsible for deliveries from camp A
  • area B is a fixed area responsible for deliveries from camp B
  • area C is a fixed area responsible for deliveries from camp C. It can be.
  • different camps have different preset areas in charge and can be responsible for delivery to those areas.
  • Each region can be subdivided into a plurality of areas as shown in Figure 4, and a delivery person can be responsible for delivery for each subdivided area.
  • region A in charge of delivery in camp A may be subdivided into, for example, a first area 410, a first area 420, and a first area 430 in consideration of delivery volume. Additionally, the first area 410 may be subdivided into a second area 411, a second area 413, and a second area 415. Additionally, the second area 411 may be divided into a third area 411-a, a third area 411-b, and a third area 411-c.
  • Figure 4 is only an example, and the scope of rights of this specification is not limited thereto.
  • the subdivision unit of each area may be determined variably from day to day in consideration of the delivery volume of the corresponding area.
  • the first area 410, the first area 420, and the first area 430 are not variable and are fixed areas, and the second areas 411, 413, 415, and the third areas 411-a, 411-b, 411-c) can be variably determined considering the delivery volume each day. Therefore, in the camp, the second areas (411, 413, 415) and the third areas (411-a, 411-b, 411-c) are variably determined and delivered based on the first areas (410, 420, 430). The convenience of work management can be improved.
  • the minimum delivery quantity in each area can be preset, and the segmentation unit can be determined by comparing the same-day delivery quantity and the minimum delivery quantity in each area.
  • the first areas 410, 420, and 430 may be preset, and the second areas 411, 413, and 415 into which the first area 410 is divided are the minimum delivery quantity of the first area 410. It can be subdivided by considering 1. For example, when the delivery quantity of the first area 410 is more than the minimum delivery quantity 1, the first area 410 may be subdivided into preset second areas 411, 413, and 415. At this time, considering the ratio in which the delivery quantity of the first area 410 is greater than the minimum delivery quantity 1, the first area 410, unlike FIG. 4, has more second areas than the preset second areas 411, 413, and 415. It may be subdivided into regions (eg 4 or 5 second regions).
  • regions eg 4 or 5 second regions.
  • the standard ratio of the minimum delivery quantity 1 may be a ratio set in the first area 410 by considering the delivery quantity that can be performed per delivery person based on past delivery statistics.
  • the third areas 411-a, 411-b, and 411-c into which the second area 411 is subdivided may be subdivided in consideration of the minimum delivery quantity 2 of the second area 411.
  • the second area 411 may be subdivided into preset third areas 411-a, 411-b, and 411-c.
  • the second area 411 unlike FIG. 4, is a preset third area 411-a, 411-b, 411- c) Can be subdivided into more third areas (eg 4 or 5 third areas).
  • the second area 411 may be subdivided considering the delivery quantity regardless of the preset third area.
  • the second area 411 is smaller than the standard ratio (for example, 50%) of the minimum delivery quantity 2
  • the second area 411 is divided into the third areas 411-a, 411-b, and 411. Without being subdivided into -c), one delivery person can be in charge of the second area 411.
  • the second area 411 is divided into two different It can be subdivided into third areas, and each third area can be handled by different delivery personnel.
  • the standard ratio of the minimum delivery quantity 2 may be a ratio set in the second area 411 by considering the delivery quantity that can be performed per delivery person based on past delivery statistics.
  • the subdivision unit of each area is determined considering the delivery volume of each area, and based on the subdivision unit, each delivery person in each area can be in charge of delivery work.
  • the second area 411 is subdivided into third areas 411-a, 411-b, and 411-c, but the second area 413 and the second area 415 are divided into delivery volumes. Considering this, it may not be subdivided into a third area.
  • each delivery person can be responsible for each area. Since the delivery volume is different on different days, the first area 410 may be subdivided into different areas in consideration of the delivery volume, and each corresponding delivery person may be responsible for delivery work.
  • the second area 413 may be an area that includes only areas where the time required for a delivery person to move for delivery in the second area 413 is less than 15 minutes. If the N-th item is delivered within the second area 413, the second area 413 may only include an area within 15 minutes of moving to deliver the next N+1-th item. Since the delivery volume is not the same every day, if the time required to deliver the N-th item and the N+1-th item exceeds 15 minutes, the N+1-th item may not be included in the second area 413.
  • the third area 411-a may be an area that includes only areas where the time required for a delivery person to move for delivery in the third area 411-a is less than 15 minutes. If the third area (411-a) delivers the Nth item within the third area (411-a) and moves to deliver the next N+1 item, the third area (411-a) can only include the area within 15 minutes. there is.
  • the second area into which the first area 410 is subdivided may not be a fixed area but may include an area that varies from day to day in consideration of the time required for delivery. That is, the second area can be variably determined each day in consideration of the time required for delivery, and the number of second areas can be determined by considering the ratio between the delivery quantity and the minimum delivery quantity within the variably determined area. At this time, the minimum delivery quantity is not fixed and may change each day to correspond to the variable area.
  • the third area into which the second area 411 is subdivided may not be a fixed area but may include an area that varies from day to day in consideration of the time required for delivery. That is, the third area can be variably determined each day in consideration of the time required for delivery, and the number of third areas can be determined by considering the ratio between the delivery quantity and the minimum delivery quantity within the variably determined area. At this time, the minimum delivery quantity is not fixed and may change each day to correspond to the variable area.
  • the electronic device may allocate the delivery task by considering the geographic familiarity of the delivery person.
  • the geographic familiarity may be determined by considering the number of times the delivery person has delivered in the corresponding area, and the electronic device may allocate the delivery person to the corresponding area by considering the geographical familiarity. For example, if there are three delivery workers in charge of delivery work in the second area 411, the delivery work in that area can be assigned to the delivery person who has made the most deliveries in the past.
  • the delivery volume in the second area 413 is redistributed to the second area 411 and the second area 415, the delivery volume in the second area 411 and the second area 413 Delivery work can be assigned in the second area 411 and second area 413 to delivery workers who have experience in delivery work. For example, if the delivery volume of the second area 413 is less than 25% of the minimum delivery ratio 2 on a specific day, the delivery volume of the second area 413 is divided into the second area 411 and the second area 415. ) can be redistributed.
  • a delivery person who has experience in delivery work in both the second area 411 and the second area 413 is assigned to the corresponding area. You can assign delivery tasks at .
  • a delivery person who has experience in delivery work in both the second area 415 and the second area 413 is assigned to the corresponding area. You can assign delivery tasks at .
  • delivery workers cannot be in charge of the area in a fixed manner and the area in charge may change flexibly depending on the variably determined area.
  • delivery work in the relevant area may be assigned priority to delivery workers who have delivery experience and thus geographic familiarity.
  • the electronic device may compare the delivery quantity scheduled to be delivered to the area in charge of the camp with the delivery quantity allocated to a plurality of delivery workers capable of performing delivery tasks in the camp during the first time. For example, you could compare the total amount of deliveries assigned to each Courier 1 to 100 available to make deliveries during the first hour at Camp A with the total amount of deliveries scheduled for delivery that day to the area covered by Camp A. there is. If the total delivery volume scheduled for delivery that day from Camp A to the area covered is more than the total of the shipment volume assigned to each delivery person, the electronic device performs the delivery operation during a second time different from the first time. You can allocate remaining delivery volume to delivery personnel.
  • the camp has a plurality of delivery workers responsible for delivery work during pre-set daytime hours (e.g., 07:00 to 19:00) and delivery work during pre-set night time (e.g., 18:00 to 01:00). It may include a plurality of delivery workers who are in charge of delivery work and a plurality of delivery workers who are in charge of delivery work at a preset early morning hour (for example, 12:00 to 08:00).
  • the electronic device If it is difficult for the electronic device to handle the total delivery volume scheduled to be delivered during the preset daytime hours by multiple delivery workers in charge of delivery during the daytime hours, the remaining delivery volume will be delivered at a preset night time or preset early morning time. Can be assigned to delivery personnel in charge.
  • the electronic device may allocate a delivery quantity so that multiple items scheduled to be delivered to the same delivery address can be delivered in a bundle at once. For example, rather than assigning multiple items scheduled to be delivered to the same delivery address to delivery workers at different times, the schedule can be managed so that they can be delivered to the same delivery person at once to improve delivery efficiency.
  • Figure 5 is a diagram for explaining order density considered in the process of allocating delivery quantity according to an embodiment.
  • the second area 510 may include apartments A, B, and C
  • the second area 520 may include houses A, B, and C.
  • the order density can be determined by considering the delivery quantity per unit area corresponding to the area. For example, in the case of apartments, there is a geographical advantage in that larger quantities can be delivered in a relatively faster time than houses, so whether delivery is possible within one building, such as an apartment or building, may be considered. Accordingly, the order density of an area containing apartments may be higher than that of an area containing houses.
  • the third area (not shown) into which the second area 510 is subdivided is an area containing apartment A
  • the other third area (not shown) into which the second area 510 is subdivided is an area containing apartment B. area
  • another third area (not shown) into which the second area 510 is subdivided is an area including apartment C and may be an area subdivided in consideration of delivery volume.
  • the second area 520 is not subdivided in consideration of the delivery volume, and one delivery person can be responsible for the delivery volume of the second area 520.
  • the order density may be high because a relatively large delivery volume must be processed.
  • the delivery volume can be processed in a short period of time, which can improve the efficiency of delivery work. Therefore, even though the delivery volume of the delivery person in charge of the area including Apartment A is relatively larger than the delivery volume of the delivery person in charge of the second area 520, the distribution of the work load of the delivery person violates fairness due to the high order density. It doesn't work.
  • the electronic device can allocate delivery volume to the delivery person in each area by considering the order density corresponding to the area in charge.
  • a delivery within a building when handling a delivery within a building, it can be completed with, for example, 10% less effort than when delivering in a typical situation such as a house. For example, handling 30 deliveries within one building can be completed with the same effort as delivering 3 deliveries under normal circumstances.
  • the electronic device may calculate the delivery quantity by applying a weight (eg, 10%) to the delivery quantity within one building. For example, when calculating the delivery volume of the third area including apartment A, the electronic device may apply a weight of 10% to the delivery volume R of apartment A and calculate the delivery volume as 0.1R. Therefore, the workload can be distributed in a balanced manner with delivery workers in charge of other areas that do not include apartments.
  • a weight eg, 10%
  • the weight applied to the delivery quantity may be set differently in consideration of the properties of the building.
  • apartment A, Apartment B, and Apartment C have different infrastructure, such as different heights, presence and absence of elevators, number of elevators, and structures. Therefore, even if Apartment A, Apartment B, and Apartment C handle 10 deliveries each, different delivery times may occur.
  • the electronic device can monitor the location of the terminal used by the delivery person, and since the delivery person presses the completion button each time they complete a delivery, all deliveries are completed in a specific building by taking into account the time when multiple completion buttons are pressed. Monitoring is possible as needed. For example, since apartment A inputs the complete button every time it completes 10 deliveries, the electronic device considers the time taken from inputting the first complete button to inputting the last 10 complete buttons to calculate the number of times needed to complete all deliveries. You can monitor time. Accordingly, the electronic device can apply different weights to each building based on statistics, taking into account the time required to complete all deliveries in this specific building.
  • Figure 6 shows a flowchart of an information provision method performed by an electronic device according to an embodiment. The foregoing description may apply to overlapping content.
  • the electronic device may check information related to at least one delivery person capable of performing delivery work at the camp during the first time. If information about at least one delivery person capable of performing delivery work during the first hour of the day in the camp is entered, the electronic device may check the entered information.
  • step S620 the electronic device may allocate a deliverable quantity to each at least one delivery person based on a preset model.
  • the preset model may be a model in which the delivery volume that can be performed per hour is set based on statistics in advance, taking into account at least one type of delivery person, the delivery person's working hours, order density, delivery route, and geographical familiarity.
  • the electronic device can allocate the delivery volume that can be performed by each delivery person performing same-day delivery work based on a preset model.
  • the area covered by the camp may include a plurality of first areas, a plurality of second areas in which the first area is subdivided, and a plurality of third areas in which the second area is subdivided.
  • the subdivision unit is not fixed and can be determined variably by considering the delivery volume of the region. If the region is divided into multiple areas based on the segmentation unit, each area can be handled by one delivery person to handle delivery work.
  • the order density may be determined by considering the delivery volume per unit area of the corresponding region among the first, second, and third regions. In the case of fast delivery within one building, such as an apartment or building, the order density is high, and delivery can be processed more efficiently compared to a typical house.
  • the time required for movement between the routes of the delivery source among the plurality of second areas or the plurality of third areas is the threshold (for example, it can correspond to a moving line smaller than T minutes).
  • the area in charge of the delivery person can be assigned to include a route with a travel time less than a threshold.
  • geographic familiarity can be determined based on the number of times a delivery person has delivered in the corresponding area in the past, and based on this, the corresponding area can be assigned as a priority area.
  • the delivery person type is a delivery person whose delivery volume that can be performed per hour is applied differently depending on the contract, and the delivery person's working hours are the time excluding the preset time at which the delivery person cannot deliver from the first time. You can.
  • the electronic device may provide information about the delivery quantity allocated to each at least one delivery source for the area covered by the camp. Accordingly, each delivery person in the camp can check related information about each area he or she is responsible for through the terminal he or she is using and perform delivery duties accordingly.
  • Figure 7 shows a block diagram of an electronic device according to an embodiment.
  • the electronic device 700 may include a communication device 710, a memory 720, and a controller 730.
  • the electronic device 700 shown in FIG. 7 shows only components related to this embodiment. Accordingly, those skilled in the art can understand that other general-purpose components may be included in addition to the components shown in FIG. 7. Since the electronic device 700 may include content related to the electronic device described above, description of overlapping content will be omitted.
  • the communication unit 710 is a device for performing wired/wireless communication and can communicate with external electronic devices.
  • the external electronic device may be a terminal or server.
  • communication technologies used by the communication unit 710 include Global System for Mobile communication (GSM), Code Division Multi Access (CDMA), Long Term Evolution (LTE), 5G, Wireless LAN (WLAN), and Wireless-Fidelity (Wi-Fi). ), BluetoothTM, RFID (Radio Frequency Identification), Infrared Data Association (IrDA), ZigBee, NFC (Near Field Communication), etc.
  • the control unit 730 can control the overall operation of the electronic device 700 and process data and signals.
  • the control unit 730 may be composed of at least one hardware unit. Additionally, the control unit 730 may operate by one or more software modules generated by executing program codes stored in the memory 720.
  • the control unit 730 may include a processor and a memory, and the processor may execute program codes stored in the memory to control the overall operation of the electronic device 700 and process data and signals. Additionally, in an embodiment, the control unit 730 may include at least one processor.
  • the control unit 730 checks information related to at least one delivery person capable of performing delivery work in the camp during the first time, and assigns a delivery volume that can be performed to each delivery person based on a preset model, , information on the delivery quantity allocated to each of the at least one delivery source for the area covered by the camp may be provided.
  • the electronic device can equally allocate delivery volume to a plurality of delivery workers performing delivery work at a specific camp, taking into account various situations.
  • the electronic device or terminal includes a processor, memory for storing and executing program data, permanent storage such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key. ), user interface devices such as buttons, etc. may be included.
  • Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor.
  • computer-readable recording media include magnetic storage media (e.g., ROM (read-only memory), RAM (random-access memory), floppy disk, hard disk, etc.) and optical read media (e.g., CD-ROM). ), DVD (Digital Versatile Disc), etc.
  • the computer-readable recording medium is distributed among computer systems connected to a network, so that computer-readable code can be stored and executed in a distributed manner.
  • the media may be readable by a computer, stored in memory, and executed by a processor.
  • This embodiment can be represented by functional block configurations and various processing steps. These functional blocks may be implemented in various numbers of hardware or/and software configurations that execute specific functions. For example, embodiments include integrated circuit configurations such as memory, processing, logic, look-up tables, etc. that can execute various functions under the control of one or more microprocessors or other control devices. can be hired. Similar to how the components can be implemented as software programming or software elements, the present embodiments include various algorithms implemented as combinations of data structures, processes, routines or other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java), assembler, etc. Functional aspects may be implemented as algorithms running on one or more processors.
  • this embodiment may employ conventional technologies for electronic environment settings, signal processing, and/or data processing.
  • Terms such as “mechanism,” “element,” “means,” and “composition” can be used broadly and are not limited to mechanical and physical components. The term may include the meaning of a series of software routines in connection with a processor, etc.

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Abstract

L'invention concerne un procédé de fourniture d'informations d'un dispositif électronique. Le procédé de fourniture d'informations peut comprendre les étapes suivantes : identifier les informations relatives à au moins un livreur capable d'effectuer des travaux de livraison lors d'une première visite dans un camp ; sur la base d'un modèle prédéfini, attribuer une quantité de livraison qui peut être effectuée par chacun des au moins un livreur ; et fournir des informations concernant la quantité de livraison attribuée à chacun des au moins un livreur pour une région prise en charge par le camp.
PCT/KR2022/008471 2022-06-14 2022-06-15 Dispositif électronique et son procédé de fourniture d'informations WO2023243744A1 (fr)

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KR10-2022-0072172 2022-06-14
KR1020220072172A KR20230171695A (ko) 2022-06-14 2022-06-14 전자 장치 및 그의 정보 제공 방법

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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2004083233A (ja) * 2002-08-28 2004-03-18 Honda Express Co Ltd 巡回集荷配送計画策定方法
JP2016212505A (ja) * 2015-04-30 2016-12-15 日本瓦斯株式会社 配送本数平準化における優先順位付け方法
JP2018081685A (ja) * 2016-11-04 2018-05-24 ダブルフロンティア株式会社 配送管理システム
KR20180126063A (ko) * 2016-03-31 2018-11-26 차이니아오 스마트 로지스틱스 홀딩스 리미티드 물류 자원을 스케줄링하기 위한 방법, 장치 및 시스템
KR20210062601A (ko) * 2019-11-21 2021-05-31 쿠팡 주식회사 컴퓨터화된 균형을 맞춘 배송 루트 할당 및 인센티브 구조를 위한 시스템 및 방법

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2004083233A (ja) * 2002-08-28 2004-03-18 Honda Express Co Ltd 巡回集荷配送計画策定方法
JP2016212505A (ja) * 2015-04-30 2016-12-15 日本瓦斯株式会社 配送本数平準化における優先順位付け方法
KR20180126063A (ko) * 2016-03-31 2018-11-26 차이니아오 스마트 로지스틱스 홀딩스 리미티드 물류 자원을 스케줄링하기 위한 방법, 장치 및 시스템
JP2018081685A (ja) * 2016-11-04 2018-05-24 ダブルフロンティア株式会社 配送管理システム
KR20210062601A (ko) * 2019-11-21 2021-05-31 쿠팡 주식회사 컴퓨터화된 균형을 맞춘 배송 루트 할당 및 인센티브 구조를 위한 시스템 및 방법

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