WO2023238195A1

WO2023238195A1 - Management system and management method

Info

Publication number: WO2023238195A1
Application number: PCT/JP2022/022803
Authority: WO
Inventors: 規之鈴木
Original assignee: 株式会社アスタリスク
Priority date: 2022-06-06
Filing date: 2022-06-06
Publication date: 2023-12-14
Also published as: JP2023178941A; JP7320887B1

Abstract

[Problem] To reduce the number of applications and the number of various types of cards that are carried. [Solution] The present invention is a management system 100 that manages usage eligibility for a plurality of services in a centralized manner, and is characterized by comprising: a storage unit 40 that stores, in association with a user, eligibility information that has been granted to said user for each service; an acquisition unit 10 that acquires biological information prior to the provision of a service; an identification unit 21 that identifies the user on the basis of the acquired biological information; and a transmission unit 40 that transmits, to a business system, the eligibility information which corresponds to the identified user and is stored in the storage unit.

Description

Management system and management method

The present invention relates to a management system and method for managing qualifications for various services.

Traditionally, services have been provided using membership cards and point cards. Membership cards and point cards are issued for each group or organization, and prove the eligibility of members who have joined the group or organization to use the service. There are various types of membership cards, such as rental shop membership cards, karaoke parlor membership cards, training gym membership cards, etc. When using these stores, the membership card must be presented. A point card is a service that gives customers points calculated according to the purchase price of products or services or the number of visits to the store, and the customer is required to present the point card when receiving the service.

In addition to the above-mentioned membership cards and point cards, there are various cards such as medical certificates, stamp cards, credit cards, cash cards, insurance cards, My Number cards, driver's licenses, etc., and we use many cards in our private lives. You need to carry it with you.

Here, Patent Document 1 describes a point management system that centrally manages multiple types of points issued by administrative agencies and different stores. The point management system includes an administrative server managed by an administrative agency. The administrative server manages administrative points issued to customers by administrative agencies in association with the customer's My Number, and also converts purchase points issued to customers by stores into administrative points and manages them. Further, the administrative server converts administrative points into purchasing points in response to customer requests. According to such a point management system, it becomes possible to convert, manage, and use a plurality of types of points issued by administrative agencies and different stores into points of one's preference.

Japanese Patent Application Publication No. 2022-060429

However, in the management system described in the above-mentioned patent document, in order to acquire and use administrative points and purchasing points, it was necessary to carry a plurality of cards corresponding to these points. Additionally, in recent years, management apps that manage points have appeared on smart devices (smartphones and tablets). However, since the management app is provided for each company, it is necessary to install multiple management apps. Furthermore, since multiple management apps are installed, it becomes a hassle to search for the target app when using them.

Therefore, an object of the present invention is to provide a management system that can reduce the number of various cards and applications that a user carries.

In order to achieve the above object, the present invention is a management system that centrally manages usage qualifications for a plurality of services, and stores qualification information given to a user for each service in association with the user. a storage unit, an acquisition unit that acquires the biometric information prior to providing the service, and an identification unit that identifies the user based on the acquired biometric information; and a transmitter that transmits the qualification information corresponding to the user who has been assigned to the business system to the business system.

Furthermore, the biometric information of the user includes a facial image of the user.

Furthermore, the transmission unit is characterized in that it transmits qualification information regarding a specific service.

Further, the present invention is characterized in that it includes a selection unit that selects the service to be provided, and the specific service is the selected service.

Further, the method is characterized in that qualification information to be stored in the storage unit and biometric information for identifying the user are received from a smart device owned by the user.

The present invention is a management method for centrally managing usage qualifications for a plurality of services, including a storage step of storing qualification information given to a user for each service in association with the user, and providing the service. , an acquisition step of acquiring the biometric information, a identifying step of identifying the user based on the acquired biometric information, and a step of identifying the qualification information stored in the storage unit and corresponding to the identified user. The method is characterized by including a step of transmitting data to a business system.

According to the present invention, it is possible to reduce the number of various cards and applications to carry.

Hardware configuration diagram of a management system according to the first embodiment of the present invention (a) Diagram showing the point management table held by the point management server, (b) Diagram showing the card management table held by the acquirer server, (c) Diagram showing the alternative code table held by the acquirer server, (d) Qualification management (e) Diagram showing a qualification management table for point service held by the server; (e) Diagram showing a qualification management table for credit payment service held by the qualification management server; (a) Hardware configuration diagram of the smart device of this embodiment, (b) Hardware configuration diagram of the qualification management server 120 of this embodiment Flow diagram showing point service usage application processing In the point service usage application process, (a) Diagram showing the display screen of service selection process, (b) Diagram showing the display screen of card selection process, (c) Diagram showing the display screen of input process Flow diagram showing the application process for credit payment service In the process of applying for the use of a credit payment service, (a) a diagram showing a display screen for service selection processing, (b) a diagram showing a display screen for store selection processing, and (c) a diagram showing a display screen for input processing. Flow diagram for using the service Functional block diagram of the management system in this embodiment

Hereinafter, a management system according to an embodiment of the present invention will be described with reference to the drawings. As shown in FIG. 1, a management system 100 according to the present embodiment is a system that centrally manages eligibility for points services, credit card payment services, etc., and is capable of communicating with each system that provides these services. It has become. Hereinafter, the point system 2 that provides point services, the credit payment system 3 that provides credit payment services, and the POS system 1 of stores where these services can be received (hereinafter, these systems are collectively referred to as "service provision system") 10''), the management system 100 of this embodiment will be explained.

A point service is, for example, a service that gives members (hereinafter also referred to as "users") points calculated under certain conditions according to the purchase price of products and services at the member store. A point card will be issued. Members can allocate points to part of the purchase price of products or services, or exchange them for products. The point system 2 that provides the point service is capable of communicating with the POS system 1 provided in the member store, and includes a server that manages members' points (hereinafter referred to as "point management server").

As shown in FIG. 2(a), the point management server includes a point management table that manages points in association with member information. FIG. 2A shows a point management table provided in a point system 2 provided by Company T, for example. Each time a point card is issued to a member, a record regarding the member is added to this point management table. The point management table includes a card number field, a personal information field, and a held point field. The card number of the point card issued to the member is registered in the card number field. The card number is a number uniquely issued to each member in order to identify the member. The personal information field includes, for example, a name field in which the member's name is registered, an address field in which the member's address is registered, and a telephone number field in which the member's telephone number is registered. Points held by the member are registered in the held points field. The points are updated every time point information calculated by the member store's POS system 1 is received.

As shown in FIG. 1, a credit payment system 3 that provides credit payment services is installed to be able to communicate with a POS system 1 installed at a member store managed by an acquirer. This credit payment system 3 includes a server managed by an acquirer (hereinafter referred to as "acquirer server"). The acquirer server executes payment processing for the member store based on the payment information received from the POS system 1. The acquirer server includes a card management table and multiple alternative code tables.

As shown in FIG. 2(b), the card management table is a table that manages information on credit cards issued to members (hereinafter also referred to as "users"). Each time a member is registered, a record related to the member is added. The card management table is provided with a card information field and a personal information field. The card information field is the same information as the information written on the credit card issued to the member, and includes a card number field, a card name field, and an expiration date field. The card number of the credit card is registered in the card number field. The cardholder's name is registered in the cardholder name field. The expiration date of the credit card is registered in the expiration date field. The personal information field includes a name field in which the member's name is registered, an address field in which the member's address is registered, and a telephone number field in which the member's telephone number is registered.

As shown in FIG. 2(c), the alternative code table is a table that manages alternative codes. The substitute code is a code that substitutes for a member's credit card number, and is determined to be unique for each member's credit card number. When a member applies for the use of a credit card payment service at a member store (see application flow below), the member store requests the acquirer server to issue an alternative code for the member. This code is issued by the acquirer server to the requesting member store based on the request. Therefore, alternative codes will not be issued to member stores for which the member has not applied for use. In addition, if a user applies for the use of credit card payment services to multiple member stores, alternative codes will be issued to those multiple member stores, but a different alternative code will be issued for each member store. The Rukoto. Such an alternative code is registered in the alternative code field, and the card number of the credit card corresponding to the alternative code is registered in the card number field.

As shown in FIG. 1, a POS system 1 of a member store affiliated with the point service and credit payment service includes a reader (not shown) that reads the product code of a product purchased by a customer (hereinafter also referred to as a "user"). ), a cash register terminal (not shown) that acquires the product name and price based on the read product code and calculates payment information, and a server (not shown) that manages product sales and inventory. It is possible to communicate with the point system 2, the credit payment system 3, and the management system 100 of this embodiment via an Internet communication line. This POS system 1 transmits points and payment information generated through transactions with customers to a point system 2 and a credit payment system 3. As described above, the POS system 1 issues an alternative code to the credit payment system 3 (acquirer server) based on an application to use the credit payment service from a customer who is a member of the credit payment service. request and receive the alternative code sent from the credit payment system 3. Then, the received alternative code is transferred to the management system 100.

As shown in FIG. 1, the management system 100 of the present embodiment is capable of communicating with the POS system 1 and the user terminal 130 (described later), and is capable of communicating with the smart device 110 (hereinafter referred to as "member store terminal 110") installed in the member store. ) and a qualification management server 120. Note that users who can use the management system 100 are members of either or both of the point service and the credit payment service, and have been issued an alternative code as described above before using the credit payment service. It is necessary.

The member store terminal 110 is a well-known smartphone or tablet terminal, and as shown in FIG. Equipped with various devices. The various devices are typically a touch panel display 113, a camera module 114, an Internet communication module 115, and a Bluetooth (registered trademark) module 116. The touch panel display 113 functions as an input reception unit that receives touch input from the user of the management system 100. The camera module 114 functions as an imaging unit that images the user's face and generates a facial image. The input receiving section and the imaging section constitute the acquisition section 10 (FIG. 9) of the present invention. The Internet communication module 116 functions as an Internet communication unit that transmits and receives information to and from the qualification management server 120 via an Internet communication line. The Bluetooth (registered trademark) module 115 functions as a short-range wireless communication unit that transmits and receives information to and from the POS register 1 .

As shown in FIG. 3B, the qualification management server 120 includes a memory 121 that stores programs, a CPU 122 that executes the programs, and an Internet communication module 123 that is provided so as to be controllable by the CPU 122. There is. The Internet communication module 123 functions as an Internet communication unit that transmits and receives information between the member store terminal 110 and the smart device 130 owned by the user (hereinafter referred to as "user terminal 130") through the Internet communication line. .

The user terminal 130 is a known smartphone or tablet terminal, and has the same hardware as the member store terminal 110 described above.

Here, the above configuration included in the management system 100 functions as the authentication unit 20 (FIG. 9) that authenticates the user based on the facial image and password of the user who uses the point service or credit payment service. Furthermore, the above configuration (affiliated store terminal 110) included in the management system 100 includes a transmitter 50 (FIG. 9) that transmits qualification information indicating the user's qualifications for various services to the service providing system 10 through the POS system 1. functions as This will be explained in detail below.

As shown in FIG. 9, the authentication section 20 includes an identification section 21 that identifies a user, and a verification section 22 that verifies the password of the identified user, and these are included in the management system 100 shown in FIG. It is composed of a qualification management server 120. The qualification management server 120 has a trained model that functions as the identification unit 21 that identifies the user included in the face image received from the member store terminal 110. The learned model is generated by machine learning using a plurality of facial images received from the user terminal 130 as training data. The plurality of face images that are the teacher data are captured and generated by the user terminal 130 at the time when the user applies for use. Note that the user identification (identification unit 21) is not limited to identification by machine learning. For example, feature points are detected based on the user's facial image received from the user terminal 130 at the time of application for use, and the user is identified by comparing the feature points with the facial image received from the affiliated store terminal 110. I don't mind.

The qualification management server 120, which functions as the verification unit 22, verifies the password received from the member store terminal 110 and the password received from the user terminal 130 when the user applies for use. The password received from the user terminal 130 is stored in the qualification management table together with the qualification information.

The qualification management table is a table provided in the memory 121 of the qualification management server 120 for managing qualification information and the like, and is provided for each service. In this embodiment, as examples, a qualification management table for Company T's point service and a qualification management table for credit card payment service at member store A are provided.

The qualification management table for Company T point service has a record for each user. The record is generated when the user applies to the qualification management server 120 to use the point service, based on various information included in the application. Specifically, this qualification management table is provided with a user ID field, a card number field, a card name field, and a password field. In the user ID field, a user ID determined to be unique for each user is registered. The user ID is issued to the user when applying for use. The card number (qualification information) of the point card issued to the user is registered in the card number field. The name of the point card holder is registered in the card name field. The password used for the above verification is registered in the password field. The password is specified by the user in the usage application as described above.

The qualification management table for the credit payment service at member store A has a record for each user. This record is created when a user applies to the qualification management server 120 to use the credit payment service, based on various information included in the usage application and an alternative code issued by the acquirer based on the usage application. generated. Specifically, this qualification management table includes a user ID field in which a user ID is registered, an alternative code field in which an alternative code (credential information) issued by the acquirer is registered, and a password specified by the user. A password field is provided to be registered. In this way, the qualification management table provided in the memory 121 of the qualification management server 120 is stored in the storage unit 40 (Fig. 9).

The operation flow of the management system 100 of this embodiment will be described below.

First, the flow when applying for use, which is performed prior to using the management system 100 of this embodiment, will be explained. The usage application is started when the CPU of the user terminal 130 starts an application stored in the memory. In this embodiment, it is assumed that identification information (hereinafter referred to as "user ID") for identifying a user (applicant) is defined in advance in the application. However, the user ID may be issued from the qualification management server 120 to the user terminal 130 when the application is started for the first time.

When applying to use the point service, the user terminal 130 executes an application process, as shown in FIG. In the application process, a selection process (s30), an input process (s31), an imaging process (s32), and a transmission process (s33) are executed in this order.

The selection process (s30) includes a service selection process and a card selection process. The service selection process is a process for allowing the user, who is the applicant, to select the service to apply for, and the CPU of the user terminal 130 selects the service on the touch panel display, as shown in FIG. 5(a). Displays a GUI that allows you to In this embodiment, a point service selection button and a credit payment service selection button are displayed. When the point service is selected, card selection processing is executed. The card selection process is a process in which the user selects a point card to apply for, and the CPU of the user terminal 130 allows the user to select the point card to apply for on the touch panel display, as shown in FIG. 5(b). Display the possible GUI. In this embodiment, a selection button for P card issued by company P, a selection button for T card issued by company T, a selection button for R card issued by company R, and a selection button for D card issued by company D are displayed. do. When a T-card is selected by the user, card identification information that indexes the T-card is stored in memory.

The input process (s31) is a process for inputting information displayed on the card (hereinafter referred to as "card display information"), and as shown in FIG. 5(c), the CPU of the user terminal 130 uses a touch panel. Display the input form on the display. The input form of this embodiment is a form that allows the user to input the card name and card number displayed on the T-card held by the user. Further, the password may be inputted according to the user's needs. The information entered in the input form is stored in memory.

The imaging process (s32) is a process in which the face of the user, who is the applicant, is imaged multiple times to generate multiple facial images (teacher data). In the imaging process (s32), the CPU of the user terminal 130 activates the camera module. The camera module images the user's face multiple times and inputs the generated facial images to the CPU. The CPU stores the plurality of facial images input from the camera module in the memory. Note that if machine learning based on the face image of the user has already been performed in an application for use of another point service or credit card payment service, the imaging process (s32) may be omitted.

The transmission process (s33) is a process of transmitting the information stored in the memory in each of the above processes, that is, card identification information, card display information, password, multiple facial images, and user ID to the qualification management server 120. . In the transmission process (s33), the CPU of the user terminal 130 inputs the information stored in the memory to the Internet communication module. The Internet communication module transmits the input information to the qualification management server 120 via the Internet communication line.

The qualification management server 120 executes a reception process (s40), a learning process (s41), a registration process (s42), and a notification process (s43) in this order.

The reception process (s40) is a process of receiving information from the user terminal 130. In the reception process (s40), the Internet communication module 123 of the qualification management server 120 receives the card identification information, card display information, password, multiple facial images, and user ID from the user terminal 130, and transmits the received information to the CPU 122. Enter.

In the learning process (s41), a learned model is generated by performing machine learning using a plurality of facial images as training data. In the machine learning, a learned model is generated in association with the received user ID. Note that if machine learning based on the user's face image has already been performed in an application for use of another point service or credit card payment service, the learning process may be omitted.

The registration process (s42) is a process of registering card display information and password in a table in association with a user ID. Specifically, the CPU of the user terminal 130 identifies a table corresponding to the received card identification information, and registers the card display information and password in the table.

The notification process (s43) is a process of notifying the user of completion information indicating that the registration process has been completed, and the CPU 122 of the qualification management server 120 sends a completion notification to the user terminal 130 via the Internet communication module 123. Send. The CPU of the user terminal 130 displays the received completion information on the touch panel display. Although the explanation was given using Company T's point service as an example, if you additionally use a point service from another company or store, the above process will be executed based on the notation on the point card of the other company or store. .

When applying for the use of a credit payment service, a selection process (s50) is executed by the user terminal 130, as shown in FIG. The selection process (s50) includes a service selection process and a store selection process. The service selection process is the same as the above point service application, and as shown in FIG. 7(a), a point service selection button and a credit payment service selection button are displayed, and the credit payment service is selected. Then, the store selection process is executed. The store selection process is a process for selecting a store (company) that uses the credit card payment service, and the CPU of the user terminal 130 selects the store (company) that uses the touch panel display as shown in FIG. 7(b). Displays a GUI that allows you to select. When a store (company) is selected by the user, store identification information indicating the selected store (company) is stored in the memory. When the store selection process is executed, the user terminal 130 executes a connection process.

The connection process (s51) is the process of connecting to the qualification management server 120. The CPU of the user terminal 130 accesses the qualification management server 120 via the Internet communication module, and inputs the store identification information and user ID stored in the memory into the qualification management server 120. The qualification management server 120 connects to the POS system 1 of the store (company) corresponding to the store identification information (connection process (s60)), and inputs that there is an application to use the credit payment service. Based on the usage application, the POS system 1 requests the credit payment system 3 (acquirer server) to issue an alternative code (issuance request process (s70)). Note that if the qualification management server 120 manages the store identification information in association with the acquirer server to which the store (company) corresponding to the store identification information belongs, the qualification management server 120 The server 120 may directly request the acquirer server to issue an alternative code without going through the POS system 1.

The credit payment system 3 determines whether the store identification information received from the POS system 1 corresponds to an affiliated store, and if so, issues an alternative code as shown in FIG. 7(c). An input form for inputting necessary information is transmitted to the user terminal 130 (s80), and the user terminal 130 displays the input form on the display screen (display process (s52)). The input form is a form that allows the user to input information displayed on the credit card that the user owns, and in this embodiment, an input box that allows the user to enter the name on the credit card, and an input box that allows the user to enter the credit card number. , an input box for inputting the expiration date of the credit card, and an input box for inputting the security code of the credit card. Furthermore, in this embodiment, the input form also includes an input box for inputting a password. The user terminal 130 accepts the card information and password entered into the input form (input acceptance process (s53)), and transmits these information to the credit payment system (transmission process (s54)).

The credit payment system 3 receives information from the user terminal 130 (s81), compares the received card information with the information registered in the card management table (verification process (s82)), and if they match. will issue an alternative code corresponding to the credit card number included in the card information. The alternative code is registered in the alternative code table in association with the corresponding credit card number. Further, the issued alternative code and the received password are transmitted to the POS system 1 (transmission process (s83)). The POS system 1 transfers the alternative code and password received from the credit payment system 3 to the qualification management server 120 (s71).

The qualification management server 120 associates the received alternative code and password with the user ID and registers them in the qualification management table (registration process (s61)).

Next, the user terminal 130 executes an imaging process (s55) that images the face of the user who is the applicant multiple times to generate multiple facial images (teacher data), and Send the user ID to the qualification management server 120. Note that if machine learning based on the face image of the user has already been performed in the application for the point service or other credit payment service, the imaging process (s55) may be omitted.

The qualification management server 120 performs machine learning using the plurality of facial images received from the user terminal 130 as training data to generate a learned model (learning process (s62)). In the machine learning, a learned model is generated in association with the received user ID. Note that if machine learning based on the user's face image has already been performed in an application for use of another point service or credit card payment service, the learning process may be omitted. When the learning process is completed, the qualification management server 120 notifies the user terminal 130 of completion information indicating that the usage application has been completed (notification process (s63)).

Next, we will explain the process when a user uses a point service or credit card payment service. As shown in FIG. 8, the processing at the time of use includes an acquisition process executed by the affiliated store terminal 110 installed at the affiliated store, and an authentication/extraction process executed by the qualification management server 120.

The acquisition process is a process of acquiring the user's face image and password, and includes an imaging process (s10), an input process (s11), and a transmission process (s12). The imaging process (s10) is a process of capturing an image of the user and generating a facial image including the user's face, in which the CPU 112 of the affiliated store terminal 110 activates the camera module 114. The camera module 114 images the user's face, generates a facial image, and temporarily stores the generated facial image in the memory 111. The input process (s11) is a process of having the user input a password, and the CPU 112 of the member store terminal 110 displays an input form on the touch panel display 113, and temporarily stores the password input in the input form in the memory 111. Make me remember.

After executing the above input process (s11), the CPU 112 of the member store terminal 110 executes the transmission process (s12). The transmission process (s12) is a process of transmitting the information acquired in the imaging process (s10) and the input process (s11) to the qualification management server 120. Here, the memory of the member store terminal 110 stores store identification information indicating the member store where the terminal is installed, and the CPU 112 of the member store terminal 110 stores the face image stored in the memory 111, The password and installation store identification information are entered into the Internet communication module 116. The Internet communication module 116 transmits the input facial image, password, and installation store identification information to the qualification management server 120 via the Internet communication line.

Next, the authentication/extraction process of the qualification management server 120 will be explained. The authentication/extraction process includes a reception process (s20), an authentication process (s21), an extraction process (s23), and a transmission process (s24).

The reception process (s20) is a process of receiving the face image, password, and store identification information from the member store terminal 110, in which the Internet communication module 123 of the qualification management server 120 receives the face image, password, and store identification information. Receive information. Then, the Internet communication module 123 inputs the received facial image, password, and installation store identification information to the CPU 122.

The CPU 122 of the qualification management server 120 executes the authentication process (s21) after executing the reception process (s20). The authentication process (s21) executes identification process and verification process in this order. The identification process is a process of identifying a user based on a face image, and in this embodiment, a face image is input to a trained model to identify the user (user ID) corresponding to the face image. In this way, the qualification management server 120 functions as the identification unit 21 that identifies the user based on the facial image.

The verification process is a process of verifying the user's password. In this embodiment, the password corresponding to the user ID specified in the identification process is extracted from the qualification management table, and the extracted password is compared with the password received in the above reception process. Here, when the user uses the point service, the password is extracted from the qualification management table for the point service. In addition, when the user uses a credit card payment service, the store is identified based on the store identification information received in the above reception process, and the password is entered from the qualification management table for the credit card payment service corresponding to the store. Extract. Then, the extracted password is compared with the received password. In this way, the qualification management server 120 functions as the verification unit 22. If these passwords do not match (s22: NO), information indicating that the authentication has failed is transmitted to the member store terminal 110 in a transmission process (s24) to be described later. On the other hand, if the passwords match (s22: YES), extraction processing (s23) is executed.

The extraction process (s23) is a process for extracting the qualification information corresponding to the user ID, and the CPU 122 of the qualification management server 120 extracts the qualification information by referring to the qualification management table. For example, when a user uses a point service, the card number corresponding to the user ID is extracted from the qualification management table for the point service. Furthermore, when the user uses a credit card payment service, the credit card payment qualification management table of the store (for example, Company A) corresponding to the store identification information received in the above reception process is identified. Then, an alternative code is extracted from the specified qualification management table. In this way, the CPU 122 of the qualification management server 120 functions as the extraction unit 30 (FIG. 9).

The CPU 122 of the qualification management server 120 executes the transmission process (s24) after executing the extraction process (s23). The transmission process (s24) is a process of transmitting the qualification information to the member store terminal 110, and the CPU 122 inputs the extracted qualification information to the Internet communication module 123. The Internet communication module 123 transmits the input qualification information to the member store terminal 110 via the Internet communication line.

After executing the transmission process (s12), the member store terminal 110 waits for a response from the qualification management server 120 and executes the reception process (s13). The reception process (s13) is a process of receiving the authentication/extraction result from the qualification management server 120, in which the Internet communication module 116 receives the authentication/extraction result and inputs the received authentication/extraction result to the CPU 112. Here, if the authentication/extraction result indicates authentication failure (s14: NO), the above acquisition process is executed again. On the other hand, if the authentication/extraction result includes qualification information (s14: YES), a transmission process (s15) is executed. The transmission process (s15) is a process of transmitting the qualification information to the POS system 1, and the CPU 112 inputs the qualification information to the Bluetooth (registered trademark) module 115. The Bluetooth (registered trademark) module 115 sends the input credentials to the POS system 1 . In this way, the member store terminal 110 functions as the transmitter 50 that transmits qualification information to the POS system 1.

The POS system 1 executes accounting processing and transmits the qualification information received from the member store terminal to the service providing system 10, thereby providing a predetermined service.

According to the management system 100 of this embodiment, in the accounting process, the qualification management server 120 authenticates the qualification to use the service based on the customer's face image and password acquired by the member store terminal 110. The qualification information output from the qualification management server 120 is then transmitted to the service providing system 10 via the member store terminal 110. In this way, the service providing system 10 acquires the customer's qualification information, that is, the card number and alternative code, without reading the customer's point card or credit card, and provides services (point service and credit payment service). can do. Therefore, customers can reduce the number of cards they own. It is also possible to reduce the risk of card loss or theft.

Although the embodiments of the present invention have been described, the above embodiments may be modified as described below.

[Modification 1]
In the above embodiment, the user is identified based on the facial image, but the user may also be identified based on biometric information such as a fingerprint, iris, vein, auricle, voice print, or palm print. In such a modification, the affiliated store terminal 110 and the user terminal 130 are equipped with sensors that acquire the biometric information, and transmit the acquired biometric information to the qualification management server 120. Furthermore, a user may be identified by combining multiple types of biometric information. For example, identification based on biometric information of the face and fingerprints, identification based on biometric information of the face and iris, identification based on biometric information of the face and palm prints, etc. can be adopted.

[Modification 2]
In the above embodiment, passwords are verified in the authentication process (s21), but this verification process may be omitted. Furthermore, the password may be a word known only to the user, such as a parent's maiden name or a pet's name. By comparing passwords and words in this way, it is possible to identify users by comparing passwords and words, even in cases where it is difficult to identify users by their faces alone, such as when they are identical twins. It becomes possible. Further, in the above embodiments, password registration is optional for the user, but for example, password registration may be required in credit card payment services that require high security.

[Modification 3]
In the above embodiment, the password is verified in the authentication process (s21), but instead of the password, information on a symbol worn by the user (hereinafter referred to as "symbol information") may be verified. The symbol information is information issued by the management server when a user applies for use, and the qualification management table of the qualification management server 120 is provided with a symbol information field in which symbol information issued to the user is registered. . When using the service, the user wears headgear or clothing with the symbol attached. In the imaging process (s10), the affiliated store terminal 110 generates an image including the user's face and symbol by imaging the user. Then, a transmission process (s12) is executed to transmit the image to the qualification management server 120. The qualification management server 120 identifies the user based on the facial image included in the received image. Further, the qualification management server 120 analyzes the symbol image included in the received image to obtain symbol information, and collates the symbol information with the symbol information registered in the management table.

[Modification 4]
The user may be authenticated in a manner in which the user freely combines the above-described embodiment and modifications 1 to 3, depending on the service to be used.

[Modification 5]
In the above embodiment, when a user is authenticated by the qualification management server 120, the qualification information corresponding to the user is extracted and transmitted to the member store terminal 110. However, the manner in which the qualification information is extracted and transmitted is as follows. It doesn't matter.

[Modification 5-1]
For example, if the services that can be used at the member store are determined in advance, the member store terminal 110 transmits a service code indicating the available service along with a facial image and a password in the transmission process. The qualification management server 120 executes authentication processing based on the received facial image and password, extracts only the qualification information corresponding to the received service code in the extraction process, and transmits the qualification information to the member store terminal 110. .

[Modification 5-2]
As another modification, by specifying a service to be used by the user, only the qualification information corresponding to the specified service may be extracted and transmitted to the member store terminal 110. For example, the member store terminal 110 executes a selection process in the acquisition process. The selection process is a process that allows the user to select a service, and the CPU 112 of the member store terminal 110 causes the touch panel display 113 to display a list of a plurality of available services (point service and credit card payment service). The user selects the service he or she wishes to use from the displayed list. Then, touch panel display 113 inputs a service code indicating the selected service to CPU 112. Then, in the transmission process, the service code is transmitted to the qualification management server 120 together with the facial image and password. The qualification management server 120 executes authentication processing based on the received facial image and password, extracts only the qualification information corresponding to the received service information in the extraction process, and transmits the qualification information to the member store terminal 110. . Note that the type of credit company that the user wishes to use may be displayed in the list displayed in the selection process.

[Modification 6]
In the above embodiment, the point system 2 that provides the point service is not limited to one, and may be a plurality of types of point systems. In this modification, the identification information (membership number) given by each point system will be registered in the management table of the qualification management server 120.

[Modification 7]
The point service of the above embodiment is a service that gives customers points calculated under certain conditions according to the purchase price of products and services, and each time they visit a member store, they receive points (hereinafter referred to as "visit points"). ) may be a store visit point service that gives customers points. In such an embodiment, the affiliated store terminal 110 can be installed near the entrance of the store. In this variant, the faces of all users who visit the store can be captured by the member store terminal 110, and store visit points can be given to the users who visit the store, thereby encouraging the users' desire to visit the store and, as a result, increasing the number of products. can increase purchase opportunities.

[Modification 8]
In the above embodiment, the case where the usage qualifications of the point system 2 that provides a point service and the credit payment system 3 that provides a credit payment service is managed is explained as an example. A management system that manages service usage qualifications and sends qualification information to systems used for various services provided to users (such systems are collectively referred to as "business systems"). It doesn't matter if it's a system.

[Modification 8-1]
For example, the management system of this embodiment may be a system that also manages entry and exit qualifications for buildings such as office buildings and condominiums. In this modification, an automatic door (business system) is installed at the main gate of the building, and the smart device 110 is installed to be able to communicate with the automatic door. The qualification management table of the qualification management server 120 has an entrance/exit ID field, and the entrance/exit ID given to the user (hereinafter also referred to as "user") who uses the building is entered in the field. Registered.

When a user attempts to enter the building through the main gate, the smart device 110 performs an acquisition process. Through this process, the user's facial image and password are acquired, and the facial image and password are transmitted to the qualification management server 120. The qualification management server 120 executes authentication/extraction processing. Thereby, the qualification management server 120 identifies the user based on the face image received from the smart device 110, extracts the entrance/exit ID corresponding to the identified user from the qualification management table, and transfers the entrance/exit ID to the smart device 110. send to. The smart device 110 inputs the received entrance/exit ID to the automatic door. The automatic door controls opening/closing of the door if the entered entrance/exit ID is appropriate.

In the above modification 8-1, the smart device 110 may be provided at the entrance and exit of each room in the building. In this modification, an auto-lock (business system) is provided on the door of each room, and the smart device 110 is provided to be able to communicate with the auto-lock. Then, when the user attempts to enter the room, the smart device 110 executes the acquisition process. Through this process, the user's facial image and password are acquired, and the facial image and password are transmitted to the qualification management server 120. The qualification management server 120 executes authentication/extraction processing based on the facial image and password received from the smart device 110. Through this process, the qualification management server 120 specifies the user (user ID) who wants to enter the room, extracts the entrance/exit ID corresponding to the identified user from the qualification management table, and sends the extracted entrance/exit ID to the smart device 110. Send to. The smart device 110 inputs the received entry/exit ID into the auto-lock. The auto-lock controls opening and closing of the lock if the entered entrance/exit ID is appropriate.

Although the above modification 8-1 is explained using an example of entering/exiting an office or a building, the system may also be a management system that manages entry/exit qualifications for a general residence.

[Modification 8-2]
Further, the management system of this embodiment may be a system that manages usage qualifications for rental services such as CDs and DVDs. In this variation, a rental system is provided at a rental shop that provides rental services. The rental system includes a POS register installed at the accounting counter and a rental management server that manages rental products.The rental management server is used by members (hereinafter also referred to as "users") who use the rental service. The rental products are managed in association with the card number (qualification information) of the membership card issued to the company.

Here, the qualification management table of the qualification management server 120 is provided with a card number field, and the card number written on the membership card is registered in the card number field. The smart device 110 is installed on the checkout counter so that it can communicate with the POS register. Then, before the user uses the rental service, the smart device 110 executes an acquisition process. Through this process, the user's facial image and password are acquired, and the facial image and password are transmitted to the qualification management server 120. The qualification management server 120 executes authentication/extraction processing based on the facial image and password received from the smart device 110. Through this process, the qualification management server 120 identifies the user (user ID) who uses the rental service, extracts the card number corresponding to the identified user from the qualification management table, and sends the extracted card number to the smart device 110. do. The smart device 110 inputs the received card number into the POS register. The POS register transmits the card number and information on the rental target product to the rental management server, and the rental management server executes rental product management processing based on the received card number and product information.

[Modification 8-3]
Further, the management system of this embodiment may be a system that manages qualifications for using parking services in a parking lot. In this variant, parking systems are provided in a plurality of affiliated parking lots. The parking system includes a gate device installed in each parking lot, and a parking management server that is installed to be able to communicate with each gate device and manages the use of the parking lot. A usage ID (qualification information) is issued to a user (hereinafter also referred to as a "user"), and parking usage is managed in association with the usage ID.

Here, the qualification management table of the qualification management server 120 is provided with a usage ID field, and the usage ID given by the parking system is registered in the usage ID field. The smart device 110 is provided so as to be able to communicate with each gate device. Then, when the user uses the parking service (before entering the parking lot), the smart device 110 executes the acquisition process. Through this process, the user's face image and password are acquired, and the face image and password are sent to the qualification management server 120. The qualification management server 120 executes authentication/extraction processing based on the facial image and password received from the smart device 110. Through this process, the qualification management server 120 identifies the user (user ID) who uses the parking service, extracts the usage ID corresponding to the identified user from the qualification management table, and sends the extracted usage ID to the smart device 110. do. The smart device 110 inputs the received usage ID into the gate device. The gate device transmits the usage ID to the parking management server, and the parking management server manages parking usage based on the received usage ID.

[Modification 8-4]
Moreover, the management system of this embodiment may be a system that manages participation qualifications for events such as concerts. In this modified example, there is an event system that includes a reception section that accepts reservations for participation in the event and a management section that manages participants, and the management section provides admission qualifications to event participants. Publish information.

Here, the qualification management table of the qualification management server 120 is provided with an admission qualification field, and admission qualification information given by the event system is registered in the admission qualification field. The smart device 110 is installed at the entrance of the event venue so that it can communicate with the event system. Then, when the participant enters the event venue, the smart device 110 executes the acquisition process. Through this process, the participant's face image and password are acquired, and the face image and password are sent to the qualification management server 120. The qualification management server 120 executes authentication/extraction processing based on the facial image and password received from the smart device 110. Through this process, the qualification management server 120 identifies the participants (user IDs) who will participate in the event, extracts admission qualification information corresponding to the identified participants from the qualification management table, and transfers the extracted admission qualification information to the smart device. 110. The smart device 110 displays the received admission qualification information and the fact that the authentication was successful on the touch panel display, and transmits the admission qualification information to the event system. The event system executes participant redemption processing based on the received admission qualification information.

[Modification 9-1]
In the above embodiment, the user terminal 130 may function as a storage unit that stores the user's facial image by executing the application. The application captures an image of the user's face, performs imaging processing to generate a facial image, and storage processing to store the generated facial image. By storing the facial image in this way, the stored facial image can be sent to the qualification management server 120 when applying for service use, so there is no need to perform imaging processing every time an application is made for use.

[Modification 9-2]
Further, in the above modification 9-1, the application of the user terminal 130 may execute a transmission process of transmitting the stored face image together with the user ID to the qualification management server 120 every time the user's face image is stored. do not have. In this modification, the qualification management server 120 performs machine learning every time it receives a facial image from the user terminal 130, and updates the learned model for the user. According to this modification, facial images can be sent to the qualification management server 120 as the user grows, so it is possible to prevent a decline in identification accuracy due to changes in the face as the user grows. can. Additionally, users can register their faces and apply for service use individually.

[Modification 10]
Affiliate store terminal 110 is not limited to a smart device, and may be a dedicated terminal that can acquire biometric information and passwords. Further, the member store terminal 110 may be a device provided at a POS register included in a POS system.

[Modification 11]
When applying for the credit payment service, the POS system 1 transfers the alternative code received from the acquirer server to the qualification management server 120 (s71), but the embodiment is not limited to this. For example, the POS system 1 issues a new code corresponding to the received alternative code (hereinafter referred to as the "corresponding code"), stores the alternative code and the corresponding code in association with each other, and manages the corresponding code for qualification management. It is also possible to send it to the server 120. In this modification, the corresponding code is registered as qualification information in the qualification management table of the qualification management server 120.

10 Acquisition unit 20 Authentication unit 21 Identification unit 22 Collation unit 30 Extraction unit 40 Storage unit 50 Transmission unit 100 Management system s10 Imaging process (acquisition process)
s11 Input processing (acquisition processing)
s12 Transmission processing (acquisition processing)
s15 Transmission processing s21 Authentication processing s23 Extraction processing s41, s62 Learning processing s42, s61 Registration processing

Claims

A management system that centrally manages usage qualifications for multiple services,
a storage unit that stores the qualification information given to the user for each service in association with the user;
an acquisition unit that acquires the biometric information prior to providing the service;
an identification unit that identifies the user based on the acquired biometric information;
a transmitting unit that is stored in the storage unit and that transmits the qualification information corresponding to the identified user to a business system;
A management system characterized by comprising:
The management system according to claim 1, wherein the user's biometric information includes a facial image of the user.
The management system according to claim 1, wherein the transmitter transmits qualification information regarding a specific service.
comprising a selection unit for selecting the service to be provided;
The management system according to claim 3, wherein the specific service is the selected service.
The management system according to claim 1, wherein the management system receives qualification information to be stored in the storage unit and biometric information for identifying the user from a smart device owned by the user.
A management method for centrally managing usage qualifications for multiple services,
a storing step of storing the qualification information given to the user for each service in association with the user;
an acquisition step of acquiring the biometric information prior to providing the service;
identifying the user based on the acquired biometric information;
a transmitting step of transmitting the qualification information stored in the storage unit and corresponding to the identified user to a business system;
A management method characterized by comprising: