JP7320887B1 - Management system and management method - Google Patents

Abstract

An object of the present invention is to reduce the number of various cards and applications to be carried. A management system (100) for centrally managing usage qualifications for a plurality of services, and a storage unit (100) for storing qualification information given to a user for each service in association with the user. 40, an acquisition unit 10 for acquiring the biometric information prior to provision of the service, a specifying unit 21 for specifying the user based on the acquired biometric information, and stored in the storage unit, and a transmission unit 40 for transmitting the qualification information corresponding to the identified user to the business system. [Selection drawing] Fig. 9

Description

The present invention relates to a management system and management method for managing usage qualifications for various services.

Conventionally, services using membership cards and point cards have been provided. Membership cards and point cards are issued for each group or organization, and certify the eligibility of members who have joined the group or organization to use services. Membership cards include, for example, rental shop membership cards, karaoke parlor membership cards, training gym membership cards, etc. When using these shops, the membership card is required to be presented. A point card is a service that gives customers points calculated according to the amount of purchases of goods or services or the number of times they visit a store.

In addition to the above-mentioned membership cards and point cards, there are various other cards such as patient registration cards, stamp cards, credit cards, cash cards, health insurance cards, My Number cards, driver's licenses, etc. Many cards are used in private life. must be carried.

Here, Patent Literature 1 describes a point management system that centrally manages multiple types of points issued by administrative agencies and different stores. The point management system includes an administrative server managed by an administrative agency. The administrative server manages the administrative points issued by the administrative agency to the customer in association with the customer's My Number, and also converts the purchase points issued by the store to the customer into administrative points and manages them. Furthermore, the government server converts government points into purchase points in response to customer requests. According to such a point management system, it is possible to convert a plurality of types of points issued by administrative agencies or different stores into points of one's choice, manage them, and use them.

Japanese Patent Application Laid-Open No. 2022-060429

However, in the management system described in the above patent document, in order to acquire and use administrative points and purchase points, it was necessary to carry multiple cards corresponding to these points. Also, in recent years, a management application for managing points installed on smart devices (smartphones and tablet terminals) has appeared. However, since the management application is provided for each company, it is necessary to install multiple management applications. In addition, since multiple management applications are installed, it takes time and effort to find the target application when using them.

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a management system capable of reducing the number of various cards and applications to be carried.

In order to achieve the above object, the present invention provides a management system for centrally managing usage qualifications for a plurality of services, which stores qualification information given to each service to a user in association with the user. a storage unit, an acquisition unit that acquires the biometric information prior to provision of the service, a specification unit that specifies the user based on the acquired biometric information, and a transmission unit for transmitting the credential information corresponding to the received user to a business system.

Further, the biometric information of the user includes a facial image of the user.

Further, the transmitting unit is characterized by transmitting qualification information related to a specific service.

Further, a selection unit for selecting the service to be provided is provided, and the specific service is the selected service.

Further, it is characterized in that the authentication information to be stored in the storage unit and the biometric information for identifying the user are received from the smart device owned by the user.

The present invention relates to a management method for centrally managing usage qualifications for a plurality of services, comprising a storage step of storing qualification information given to each service to a user in association with the user, and providing the service. prior to the above, an obtaining step of obtaining the biometric information; a identifying step of identifying the user based on the obtained biometric information; and a transmission step of transmitting to a business system.

According to the present invention, the number of various cards and applications to be carried can be reduced.

1 is a hardware configuration diagram of a management system according to a first embodiment of the present invention; FIG. (a) Diagram showing point management table owned by point management server, (b) Diagram showing card management table owned by acquirer server, (c) Diagram showing alternative code table owned by acquirer server, (d) Qualification management A diagram showing a qualification management table for a point service held by a server, (e) a diagram showing a qualification management table for a credit settlement service held by a qualification management server (a) Hardware configuration diagram of the smart device of this embodiment, (b) Hardware configuration diagram of the qualification management server 120 of this embodiment Flow diagram showing point service use application processing (a) a display screen for service selection processing, (b) a display screen for card selection processing, and (c) a display screen for input processing in the point service use application processing. Flow diagram showing application processing for use of credit payment service (a) a display screen for service selection processing, (b) a display screen for store selection processing, and (c) a display screen for input processing, in processing for applying for use of a credit settlement service. Flow diagram when using the service Functional block diagram of the management system in this embodiment

A management system according to an embodiment of the present invention will be described below with reference to the drawings. As shown in FIG. 1, a management system 100 according to the present embodiment is a system that centrally manages usage qualifications for point services, credit settlement services, etc., and can communicate with each system that provides these services. It's becoming Hereinafter, a point system 2 that provides point services, a credit settlement system 3 that provides credit settlement services, and a store POS system 1 that can receive these services (hereinafter, these systems are collectively referred to as "service providing system 10”), the management system 100 of this embodiment will be described.

<Point system>

A point service is a service that gives members (hereinafter also referred to as "users") points calculated under certain conditions according to the amount of goods or services purchased at the member store, for example. A point card will be issued. The member can apply the points to part of the purchase price of goods or services, or exchange them for goods. The point system 2 that provides the point service is capable of communicating with the POS system 1 installed in the affiliated store, and includes a server that manages member points (hereinafter referred to as "point management server").

The point management server, as shown in FIG. 2(a), has a point management table that manages points in association with member information. FIG. 2(a) shows, for example, a point management table provided in the point system 2 provided by T company. A record regarding a member is added to this point management table each time a point card is issued to the member. The point management table has a card number field, a personal information field, and a held point field. A card number of a point card issued to a member is registered in the card number field. The card number is a number uniquely issued to each member in order to identify the member. The personal information field includes, for example, a name field in which the member's name is registered, an address field in which the member's address is registered, and a telephone number field in which the member's telephone number is registered. The points owned by the member are registered in the owned points field. The points are updated each time point information calculated by the member store's POS system 1 is received.

<Credit payment system>

As shown in FIG. 1, a credit settlement system 3 that provides credit settlement services is provided so as to be able to communicate with a POS system 1 provided in a member store managed by an acquirer. The credit settlement system 3 includes a server managed by an acquirer (hereinafter referred to as "acquirer server"). The acquirer server executes payment processing for the affiliated store based on the payment information received from the POS system 1 . The acquirer server has a card management table and a plurality of alternative code tables.

As shown in FIG. 2B, the card management table is a table for managing information on credit cards issued to members (hereinafter also referred to as "users"). Each time a record is added for that member. The card management table has a card information field and a personal information field. The card information field is the same information written on the credit card issued to the member, and includes a card number field, a card name field, and an expiration date field. The credit card number is registered in the card number field. The name of the member is registered in the card name field. The expiration date of the credit card is registered in the expiration date field. The personal information field includes a name field in which the member's name is registered, an address field in which the member's address is registered, and a telephone number field in which the member's telephone number is registered.

As shown in FIG. 2(c), the alternative code table is a table for managing alternative codes. The substitute code is a code that substitutes for the member's credit card number, and is determined to be unique for each member's credit card number. When the member applies for the use of the credit payment service at the member store (see usage application flow below), the member store requests the acquirer server to issue an alternative code for the member. It is a code issued by the acquirer server to the requesting member store based on the request. Therefore, a substitute code is not issued to a member store to which the member has not applied for use. If the user applies for the use of the credit settlement service to multiple member stores, an alternative code will be issued to the multiple member stores, but a different alternative code will be issued for each member store. The Rukoto. Such an alternative code is registered in the alternative code field, and the card number of the credit card corresponding to the alternative code is registered in the card number field.

<POS system>

As shown in FIG. 1, a POS system 1 of a member store participating in the point service and credit settlement service includes a reading device (not shown) that reads a product code of a product purchased by a customer (hereinafter also referred to as "user"). ), a cash register terminal (not shown) that acquires the product name and amount based on the read product code and calculates payment information, and a server (not shown) that manages product sales and inventory, It is possible to communicate with the point system 2, the credit settlement system 3, and the management system 100 of this embodiment via an Internet communication line. This POS system 1 transmits points generated by transactions with customers and payment information to a point system 2 and a credit payment system 3 . As described above, the POS system 1 issues an alternative code to the credit settlement system 3 (acquirer server) based on an application for use of the credit settlement service from a customer who is a member of the credit settlement service. Request and receive an alternative code sent from the credit settlement system 3. Then, it transfers the received alternative code to the management system 100 .

<Management system>

As shown in FIG. 1, the management system 100 of the present embodiment is capable of communicating with the POS system 1 and a user terminal 130, which will be described later. ) and a qualification management server 120 . A user who can use the management system 100 is a member of one or both of the point service and the credit settlement service, and is issued an alternative code as described above prior to using the credit settlement service. It is necessary.

The member store terminal 110 is a known smartphone or tablet terminal, and as shown in FIG. It has various devices. Various devices are typically a touch panel display 113 , a camera module 114 , an Internet communication module 115 and a Bluetooth (registered trademark) module 116 . The touch panel display 113 functions as an input reception unit that receives touch input from the user of the management system 100 . The camera module 114 functions as an imaging unit that captures an image of the user's face and generates a face image. The acquisition unit 10 (FIG. 9) of the present invention is configured by the input receiving unit and the imaging unit. Internet communication module 116 functions as an Internet communication unit that transmits and receives information to and from qualification management server 120 through an Internet communication line. The Bluetooth (registered trademark) module 115 functions as a short-range wireless communication unit that transmits and receives information to and from the POS register 1 .

As shown in FIG. 3B, the qualification management server 120 includes a memory 121 that stores a program, a CPU 122 that executes the program, and an internet communication module 123 that is controllable by the CPU 122. there is The Internet communication module 123 functions as an Internet communication unit that transmits and receives information between the member store terminal 110 and the smart device 130 owned by the user (hereinafter referred to as "user terminal 130") through the Internet communication line. .

The user terminal 130 is a known smart phone or tablet terminal, and has the same hardware as the member store terminal 110 described above.

Here, the above configuration of the management system 100 functions as an authentication unit 20 (FIG. 9) that authenticates a user based on the face image and password of the user who uses the point service or credit settlement service. Furthermore, the above-described configuration (member store terminal 110) provided in the management system 100 includes a transmission unit 50 (FIG. 9) that transmits qualification information indicating the user's qualification for using various services to the service providing system 10 through the POS system 1. function as A specific description will be given below.

The authentication unit 20 includes, as shown in FIG. 9, a specifying unit 21 that specifies a user and a matching unit 22 that checks the password of the specified user, which are included in the management system 100 shown in FIG. It is composed of the qualification management server 120 . The qualification management server 120 has a trained model that functions as the identification unit 21 that identifies the user included in the face image received from the member store terminal 110 . The learned model is generated by machine learning using a plurality of face images received from the user terminal 130 as teacher data. The plurality of face images, which are the teacher data, are captured and generated by the user terminal 130 at the time when the user applies for use. Note that user identification (identification unit 21) is not limited to identification by machine learning. For example, feature points are detected based on the user's facial image received from the user terminal 130 at the time of application for use, and the user is specified by comparing the facial image received from the member store terminal 110 with the feature points. I don't mind.

The qualification management server 120 functioning as the collation unit 22 collates the password received from the member store terminal 110 with the password received from the user terminal 130 when the user applies for use. The password received from the user terminal 130 is stored in the qualification management table together with the qualification information.

The qualification management table is a table for managing qualification information and the like provided in the memory 121 of the qualification management server 120, and is provided for each service. In this embodiment, as an example, a qualification management table for company T's point service and a qualification management table for credit settlement service at member store A are provided.

A record is provided for each user in the qualification management table for the T company point service. This record is generated based on various information included in the usage application when the user makes an application for use of the point service to the qualification management server 120 . Specifically, this qualification management table has a user ID field, a card number field, a card name field, and a password field. A unique user ID for each user is registered in the user ID field. The user ID is issued to the user when applying for use. A card number (qualification information) of a point card issued to the user is registered in the card number field. The name of the point card holder is registered in the card name field. A password used for the verification is registered in the password field. The password is specified by the user in the usage application as described above.

A record is provided for each user in the qualification management table for the credit settlement service at member store A. FIG. When the user applies for use of the credit settlement service to the qualification management server 120, the record is stored based on various information included in the application for use and an alternative code issued by the acquirer based on the application for use. generated. Specifically, this credential management table contains a user ID field in which a user ID is registered, an alternate code field in which an alternate code (credential information) issued by an acquirer is registered, and a password specified by a user. A registered password field is provided. As described above, the qualification management table provided in the memory 121 of the qualification management server 120 is stored in the storage unit 40 (see FIG. 9).

The operation flow of the management system 100 of this embodiment will be described below.

First, the flow at the time of applying for use, which is performed prior to using the management system 100 of this embodiment, will be described. The use application is started when the CPU of the user terminal 130 activates an application stored in the memory. In addition, in this embodiment, the identification information (henceforth a "user ID") for identifying a user (applicant) shall be defined previously by the application. However, the user ID may be issued from the qualification management server 120 to the user terminal 130 when the application is started for the first time.

<Application for use of point service>

When applying for use of the point service, the user terminal 130 executes application processing as shown in FIG. In the application process, selection process (s30), input process (s31), imaging process (s32), and transmission process (s33) are executed in this order.

The selection process (s30) includes service selection process and card selection process. The service selection process is a process for allowing the user, who is the applicant, to select a service to be applied for. The CPU of the user terminal 130 selects a service on the touch panel display as shown in FIG. 5(a). display a GUI that allows In this embodiment, a point service selection button and a credit settlement service selection button are displayed. When the point service is selected, card selection processing is executed. The card selection process is a process for allowing the user to select a point card to be applied for, and the CPU of the user terminal 130 can select the point card to be applied for on the touch panel display as shown in FIG. 5(b). Display the available GUI. In this embodiment, a selection button for P card issued by company P, a selection button for T card issued by company T, a selection button for R card issued by company R, and a selection button for D card issued by company D are displayed. do. When a T-card is selected by the user, card identification information indexing the T-card is stored in memory.

The input process (s31) is a process for inputting information displayed on the card (hereinafter referred to as "card display information"). As shown in FIG. Display the input form on the display. The input form of this embodiment is a form for inputting the card name and card number displayed on the T card held by the user. Also, it may be possible to input a password according to the needs of the user. The information entered in the input form is stored in the memory.

The imaging process (s32) is a process of imaging the face of the user who is the applicant a plurality of times to generate a plurality of face images (teacher data). In the imaging process (s32), the CPU of the user terminal 130 activates the camera module. The camera module captures images of the user's face multiple times and inputs the generated multiple facial images to the CPU. The CPU stores a plurality of face images input from the camera module in the memory. Note that if machine learning based on the user's face image has already been performed in the application for use of another point service or credit settlement service, the imaging process (s32) may be omitted.

The transmission process (s33) is a process of transmitting to the qualification management server 120 the information stored in the memory in each of the above processes, that is, the card identification information, the card display information, the password, the plurality of facial images, and the user ID. . In the transmission process (s33), the CPU of the user terminal 130 inputs the information stored in the memory to the Internet communication module. The Internet communication module transmits the input information to the qualification management server 120 via the Internet communication line.

The qualification management server 120 executes reception processing (s40), learning processing (s41), registration processing (s42), and notification processing (s43) in this order.

The receiving process (s40) is a process of receiving information from the user terminal 130. FIG. In the receiving process (s40), the Internet communication module 123 of the qualification management server 120 receives the card identification information, the card display information, the password, the plurality of facial images, and the user ID from the user terminal 130, and transmits the received information to the CPU 122. Enter to

The learning process (s41) performs machine learning using a plurality of face images as teacher data to generate a learned model. In the machine learning, a learned model is generated in association with the received user ID. Note that if machine learning based on the user's face image has already been performed in the application for use of another point service or credit settlement service, the learning process may be omitted.

The registration process (s42) is a process of registering the card display information and password in the table in association with the user ID. Specifically, the CPU of user terminal 130 identifies a table corresponding to the received card identification information, and registers the card display information and password in the table.

The notification process (s43) is a process of notifying the user of completion information indicating that the registration process has been completed. Send. The CPU of the user terminal 130 displays the received completion information on the touch panel display. In addition, although the point service of Company T was explained as an example, when additionally using the point service of another company or other store, the above processing is executed based on the notation on the point card of the other company or other store. .

<Application for use of credit payment service>

When applying for use of the credit settlement service, as shown in FIG. 6, the user terminal 130 executes a selection process (s50). The selection process (s50) includes a service selection process and a shop selection process. The service selection process is the same as the point service use application, and as shown in FIG. 7A, a point service selection button and a credit payment service selection button are displayed, and the credit payment service is selected. Then, the shop selection process is executed. The store selection process is a process of selecting a store (company) that uses the credit settlement service. As shown in FIG. to display a GUI that allows the selection of When a store (company) is selected by the user, store identification information indicating the selected store (company) is stored in the memory. When the store selection process is executed, the user terminal 130 executes the connection process.

The connection process (s51) is a process of connecting to the qualification management server 120. FIG. The CPU of the user terminal 130 accesses the qualification management server 120 via the Internet communication module, and inputs the shop identification information and the user ID stored in the memory to the qualification management server 120 . The qualification management server 120 connects to the POS system 1 of the store (company) corresponding to the store identification information (connection processing (s60)), and inputs that there is an application for use of the credit settlement service. Based on the usage application, the POS system 1 requests the credit settlement system 3 (acquirer server) to issue an alternative code (issuance request processing (s70)). In addition, in the qualification management server 120, when the store identification information and the acquirer server to which the store (company) corresponding to the store identification information belongs are associated and managed, the qualification management server 120 The server 120 may directly request the acquirer server to issue an alternative code without going through the POS system 1 .

The credit settlement system 3 determines whether the store identification information received from the POS system 1 corresponds to a member store, and if so, as shown in FIG. An input form for inputting necessary information is transmitted to the user terminal 130 (s80), and the user terminal 130 displays the input form on the display screen (display processing (s52)). The input form is a form for inputting information displayed on the credit card owned by the user. In this embodiment, an input box for inputting the credit card name and an input box for inputting the credit card number are provided. , an input box for entering the expiration date of the credit card, and an input box for entering the security code of the credit card. Also, in this embodiment, the input form includes an input box for inputting a password. The user terminal 130 accepts the card information and password entered in the input form (input acceptance process (s53)), and transmits this information to the credit settlement system (transmission process (s54)).

The credit settlement system 3 receives information from the user terminal 130 (s81), compares the received card information with information registered in the card management table (matching process (s82)), and if they match will issue an alternative code corresponding to the credit card number included in the card information. The alternative code is associated with the corresponding credit card number and registered in the alternative code table. Also, the issued alternative code and the received password are transmitted to the POS system 1 (transmission processing (s83)). The POS system 1 transfers the substitute code and password received from the credit settlement system 3 to the qualification management server 120 (s71).

The qualification management server 120 associates the received alternative code and password with the user ID and registers them in the qualification management table (registration process (s61)).

Next, the user terminal 130 performs an imaging process (s55) for imaging the face of the user who is the applicant a plurality of times to generate a plurality of face images (teacher data), and the generated plurality of face images and Send the user ID to the qualification management server 120 . Note that if machine learning based on the user's face image has already been performed in the application for use of the point service or other credit settlement service, the imaging process (s55) may be omitted.

The qualification management server 120 performs machine learning using the plurality of face images received from the user terminal 130 as training data to generate a learned model (learning process (s62)). In the machine learning, a learned model is generated in association with the received user ID. Note that if machine learning based on the user's face image has already been performed in the application for use of another point service or credit settlement service, the learning process may be omitted. After completing the learning process, the qualification management server 120 notifies the user terminal 130 of completion information indicating that the use application has been completed (notification process (s63)).

<Processing when using the service>

Next, the processing when the user uses the point service or the credit settlement service will be described. As shown in FIG. 8, the processing at the time of use includes acquisition processing executed by the member store terminal 110 installed in the member store and authentication/extraction processing executed by the qualification management server 120 .

Acquisition processing is processing for acquiring a user's face image and password, and includes imaging processing (s10), input processing (s11), and transmission processing (s12). The image capturing process (s10) is a process of capturing an image of the user and generating a face image including the user's face. The camera module 114 captures the user's face to generate a face image, and temporarily stores the generated face image in the memory 111 . The input process (s11) is a process to prompt the user to input a password. Memorize.

After executing the input process (s11), the CPU 112 of the member store terminal 110 executes the transmission process (s12). The transmission process (s12) is a process of transmitting the information acquired in the imaging process (s10) and the input process (s11) to the qualification management server 120. FIG. Here, the memory of the member store terminal 110 stores installed store identification information indicating the member store where the terminal is installed, and the CPU 112 of the member store terminal 110 stores the face image stored in the memory 111, The password and store identification information are entered into the Internet communication module 116 . The Internet communication module 116 transmits the input face image, password, and store identification information to the qualification management server 120 via the Internet communication line.

Next, authentication/extraction processing of the qualification management server 120 will be described. The authentication/extraction process includes reception process (s20), authentication process (s21), extraction process (s23), and transmission process (s24).

The receiving process (s20) is a process of receiving a face image, a password, and installation shop identification information from the member store terminal 110. receive information; The Internet communication module 123 then inputs the received face image, password, and installation store identification information to the CPU 122 .

The CPU 122 of the qualification management server 120 executes the authentication process (s21) after executing the reception process (s20). The authentication process (s21) executes the identification process and the collation process in this order. The identifying process is a process of identifying a user based on a facial image. In this embodiment, the facial image is input to a trained model to identify a user (user ID) corresponding to the facial image. In this way, the qualification management server 120 functions as the identification unit 21 that identifies the user based on the face image.

Verification processing is processing for verifying a user's password. In this embodiment, the password corresponding to the user ID specified in the specifying process is extracted from the qualification management table, and the extracted password is compared with the password received in the receiving process. Here, when the user uses the point service, the password is extracted from the qualification management table for the point service. Also, when the user uses the credit settlement service, the store is specified based on the installed store identification information received in the above reception process, and the password is retrieved from the credit settlement service qualification management table corresponding to the store. Extract. Then, the extracted password and the received password are compared. In this manner, the qualification management server 120 functions as the collation section 22 . If these passwords do not match (s22: NO), information indicating that authentication has failed is transmitted to the member store terminal 110 in a transmission process (s24) described later. On the other hand, if the passwords match (s22: YES), an extraction process (s23) is executed.

The extraction process (s23) is a process of extracting the credential information corresponding to the user ID, and the CPU 122 of the credential management server 120 extracts the credential information by referring to the credential management table. For example, when the user uses the point service, the card number corresponding to the user ID is extracted from the qualification management table for the point service. Also, when the user uses the credit settlement service, the credit settlement qualification management table of the store (for example, company A) corresponding to the installation store identification information received in the above reception process is specified. Then, an alternative code is extracted from the specified qualification management table. In this manner, the CPU 122 of the qualification management server 120 functions as the extractor 30 (FIG. 9).

The CPU 122 of the qualification management server 120 executes the transmission process (s24) after executing the extraction process (s23). The transmission process (s24) is a process of transmitting the qualification information to the member store terminal 110, and the CPU 122 inputs the extracted qualification information to the Internet communication module 123. FIG. The Internet communication module 123 transmits the entered qualification information to the member store terminal 110 via the Internet communication line.

After executing the transmission process (s12), the member store terminal 110 waits for a response from the qualification management server 120 and executes the reception process (s13). The receiving process (s13) is a process of receiving the authentication/extraction result from the qualification management server 120. The Internet communication module 116 receives the authentication/extraction result and inputs the received authentication/extraction result to the CPU 112. FIG. Here, if the authentication/extraction result indicates authentication failure (s14: NO), the acquisition process is executed again. On the other hand, if the authentication/extraction result includes the qualification information (s14: YES), a transmission process (s15) is executed. The transmission process (s15) is a process of transmitting the qualification information to the POS system 1, and the CPU 112 inputs the qualification information to the Bluetooth (registered trademark) module 115. FIG. The Bluetooth (registered trademark) module 115 transmits the entered credential information to the POS system 1 . In this manner, the member store terminal 110 functions as a transmission section 50 that transmits the qualification information to the POS system 1. FIG.

The POS system 1 executes accounting processing and transmits the qualification information received from the member store terminal to the service providing system 10, thereby providing a predetermined service.

According to the management system 100 of the present embodiment, the qualification management server 120 authenticates the service usage qualification based on the customer's face image and password acquired by the member store terminal 110 in the checkout process. Then, the qualification information output from the qualification management server 120 is transmitted to the service providing system 10 via the member store terminal 110 . In this way, the service providing system 10 acquires the customer's qualification information, that is, the card number and the alternative code, without reading the customer's point card or credit card, and provides services (point service and credit settlement service). can do. Therefore, the customer can reduce the number of cards possessed. It also reduces the risk of card loss or theft.

Although the embodiments of the present invention have been described, the above embodiments may be modified as follows.

[Modification 1]
In the above embodiment, the user is identified based on the facial image, but the user may be identified based on biological information such as fingerprint, iris, vein, auricle, voiceprint, or palmprint. In such a modification, the member store terminal 110 and the user terminal 130 are provided with sensors for acquiring the biometric information, and transmit the acquired biometric information to the qualification management server 120 . Alternatively, a user may be identified by combining multiple types of biometric information. For example, identification based on biometric information of face and fingerprints, identification based on biometric information of face and iris, identification based on biometric information of face and palmprint, or the like can be adopted.

[Modification 2]
In the above embodiment, the password is collated in the authentication process (s21), but the collation process may be omitted. Also, the password may be a word known only to the user, such as a parent's maiden name or a pet's name. By collating passwords and words in this way, even if it is difficult to identify users only by their faces, such as identical twins, it is possible to identify users by collating passwords and words. It becomes possible. Further, in the above embodiment, password registration is voluntary for the user, but for example, password registration may be mandatory in a credit settlement service that requires high security.

[Modification 3]
In the above embodiment, the password is collated in the authentication process (s21), but the information of the symbol worn by the user (hereinafter referred to as "symbol information") may be collated instead of the password. The symbol information is information issued by the management server when the user applies for use, and the qualification management table of the qualification management server 120 is provided with a symbol information field for registering the symbol information issued to the user. . When using the service, the user wears a headgear or wear bearing the symbol. The member store terminal 110 generates an image including the user's face and symbols by capturing an image of the user in the imaging process (s10). Then, the image is transmitted to the qualification management server 120 by executing the transmission process (s12). Qualification management server 120 identifies the user based on the face image included in the received image. The qualification management server 120 also analyzes the symbol image included in the received image to obtain symbol information, and compares the symbol information with the symbol information registered in the management table.

[Modification 4]
User authentication may be performed in a manner in which the user freely combines the above embodiment and modified examples 1 to 3 according to the service to be used.

[Modification 5]
In the above embodiment, when the user is authenticated by the qualification management server 120, the qualification information corresponding to the user is extracted and transmitted to the member store terminal 110. The manner of extracting and transmitting the qualification information is as follows. It doesn't matter if it is.

[Modification 5-1]
For example, if services that can be used at a member store are determined in advance, the member store terminal 110 transmits a service code indicating the available service together with a face image and a password in the transmission process. The qualification management server 120 executes authentication processing based on the received face image and password, extracts only the qualification information corresponding to the received service code in the extraction processing, and transmits the qualification information to the member store terminal 110. .

[Modification 5-2]
As another modification, by specifying the service to be used by the user, only the qualification information corresponding to the specified service may be extracted and transmitted to the member store terminal 110 . For example, the member store terminal 110 executes selection processing in the acquisition processing. The selection process is a process for allowing the user to select a service, and the CPU 112 of the member store terminal 110 displays a list of available services (point service and credit settlement service) on the touch panel display 113 . The user selects a desired service from the displayed list. Touch panel display 113 then inputs a service code indicating the selected service to CPU 112 . Then, in the transmission process, the service code is transmitted to the qualification management server 120 together with the face image and password. The qualification management server 120 executes authentication processing based on the received face image and password, extracts only the qualification information corresponding to the received service information in the extraction processing, and transmits the qualification information to the member store terminal 110. . It should be noted that the list displayed in the selection process may display the type of credit card company desired to use.

[Modification 6]
In the above embodiment, the point system 2 that provides the point service is not limited to one, and a plurality of types of point systems may be used. In this modification, the identification information (membership number) assigned by each point system is registered in the management table of the qualification management server 120. FIG.

[Modification 7]
The point service of the above embodiment is a service that gives customers points calculated under certain conditions according to the purchase amount of goods and services. ) may be provided to customers. In this manner, the member store terminal 110 can be installed near the entrance of the store. In this modification, the faces of all users who have visited the store can be imaged by the member store terminal 110, and store visit points can be given to the users who have visited the store. can increase the chances of purchasing

[Modification 8]
In the above embodiment, the case of managing usage qualifications for the point system 2 that provides the point service and the credit settlement system 3 that provides the credit settlement service has been described as an example. A management system that manages service usage qualifications, and transmits qualification information to systems used for various services provided to users (such systems are collectively referred to as "business systems"). It may be a system.

[Modification 8-1]
For example, the management system of this embodiment may be a system that also manages entrance/exit qualifications for buildings such as office buildings and condominiums. In this modification, an automatic door (business system) is installed at the main gate of the building, and the smart device 110 is provided so as to communicate with the automatic door. An entrance/exit ID field is provided in the qualification management table of the qualification management server 120, and an entrance/exit ID given to a user who uses the building (hereinafter also referred to as "user") is entered in this field. Registered.

When the user attempts to enter the building through the main gate, the smart device 110 performs acquisition processing. Through this process, the user's face image and password are acquired, and the face image and password are transmitted to the qualification management server 120 . The qualification management server 120 executes authentication/extraction processing. As a result, the qualification management server 120 identifies the user based on the face image received from the smart device 110, extracts the entry/exit ID corresponding to the identified user from the qualification management table, and sends the entry/exit ID to the smart device 110. Send to The smart device 110 inputs the received entrance/exit ID to the automatic door. The automatic door controls the opening and closing of the door when the entered entrance/exit ID is appropriate.

In the modified example 8-1, the smart device 110 may be provided at the entrance/exit of each room in the building. In this modification, an auto-lock (business system) is provided at the door of each room, and the smart device 110 is provided so as to communicate with the auto-lock. When the user attempts to enter the room, the smart device 110 executes acquisition processing. Through this process, the user's face image and password are acquired, and the face image and password are transmitted to the qualification management server 120 . The qualification management server 120 executes authentication/extraction processing based on the face image and password received from the smart device 110 . Through this process, the qualification management server 120 identifies a user (user ID) who attempts to enter a room, extracts an entrance/exit ID corresponding to the identified user from the qualification management table, and sends the extracted entrance/exit ID to the smart device 110. Send to The smart device 110 inputs the received entrance/exit ID to the auto-lock. The automatic lock controls the opening and closing of the lock when the entered entrance/exit ID is appropriate.

In the modified example 8-1, the entry/exit to an office or a building is explained as an example, but a management system that manages entry/exit qualifications for general residences may also be used.

[Modification 8-2]
Also, the management system of this embodiment may be a system that manages usage qualifications for rental services such as CDs and DVDs. In this modification, a rental system is provided in a rental shop that provides rental services. The rental system includes a POS cash register provided at an accounting counter, and a rental management server that manages rental products. Management of rental products in association with the card number (qualification information) of the membership card issued to

Here, a card number field is provided in the qualification management table of the qualification management server 120, and the card number written on the membership card is registered in the card number field. A smart device 110 is provided on the checkout counter so as to be able to communicate with the POS register. Then, before the user uses the rental service, the smart device 110 executes acquisition processing. Through this process, the user's face image and password are acquired, and the face image and password are transmitted to the qualification management server 120 . The qualification management server 120 executes authentication/extraction processing based on the face image and password received from the smart device 110 . Through this process, the qualification management server 120 identifies the user (user ID) who uses the rental service, extracts the card number corresponding to the identified user from the qualification management table, and transmits the extracted card number to the smart device 110. do. The smart device 110 inputs the received card number to the POS register. The POS cash register transmits the card number and information on the rental product to the rental management server, and the rental management server executes rental product management processing based on the received card number and product information.

[Modification 8-3]
Also, the management system of the present embodiment may be a system that manages usage qualifications for parking services in parking lots. In this variant, a parking system is provided in a plurality of affiliated parking lots. The parking system includes a gate device provided in each parking lot, and a parking management server provided in communication with each gate device and managing the use of the parking lot. A usage ID (qualification information) is issued to a user (hereinafter also referred to as a “user”) who uses the system, and parking usage is managed in association with the usage ID.

Here, the qualification management table of the qualification management server 120 is provided with a usage ID field, and the usage ID given by the parking system is registered in the usage ID field. The smart device 110 is provided so as to be able to communicate with each gate device. Then, when the user uses the parking service (before entering the parking lot), the smart device 110 executes the acquisition process. The user's face image and password are acquired by the processing, and the face image and password are transmitted to the qualification management server 120 . The qualification management server 120 executes authentication/extraction processing based on the face image and password received from the smart device 110 . Through this process, the qualification management server 120 identifies a user (user ID) who uses the parking service, extracts the usage ID corresponding to the identified user from the qualification management table, and transmits the extracted usage ID to the smart device 110. do. The smart device 110 inputs the received usage ID to the gate device. The gate device transmits the usage ID to the parking management server, and the parking management server manages parking usage based on the received usage ID.

[Modification 8-4]
Also, the management system of this embodiment may be a system that manages participation qualifications for events such as concerts. In the modified example, there is an event system having a reception unit that accepts reservations for participation in the event and a management unit that manages participants, and the management unit determines admission qualifications for event participants. Publish information.

Here, the qualification management table of the qualification management server 120 is provided with an admission qualification field, and the admission qualification information given by the event system is registered in the admission qualification field. A smart device 110 is installed at the entrance of the event venue so as to be able to communicate with the event system. Then, when a participant enters the event venue, the smart device 110 executes acquisition processing. The face image and password of the participant are acquired by the process, and the face image and password are transmitted to the qualification management server 120 . The qualification management server 120 executes authentication/extraction processing based on the face image and password received from the smart device 110 . Through this process, the qualification management server 120 identifies participants (user IDs) who participate in the event, extracts entry qualification information corresponding to the identified participants from the qualification management table, and sends the extracted entry qualification information to the smart device. 110. The smart device 110 displays on the touch panel display that the authentication was successful together with the received entry qualification information, and also transmits the entry qualification information to the event system. The event system performs participant check-in processing based on the received entry entitlement information.

[Modification 9-1]
In the above embodiment, the user terminal 130 may function as a storage unit that stores the user's face image by executing the application. The application captures an image of the user's face, performs an imaging process of generating a face image, and a storage process of storing the generated face image. By storing the face image in this manner, it is possible to transmit the stored face image to the qualification management server 120 when applying for use of the service, so there is no need to execute the imaging process each time a use application is made.

[Modification 9-2]
Further, in the above modified example 9-1, the application of the user terminal 130 may execute a transmission process of transmitting the stored facial image together with the user ID to the qualification management server 120 each time the facial image of the user is stored. do not have. In this modification, the qualification management server 120 executes machine learning each time it receives a face image from the user terminal 130, and updates the learned model for the user. According to this modification, since the face image can be transmitted to the qualification management server 120 according to the user's growth, it is possible to prevent the deterioration of the identification accuracy due to the change of the face according to the user's growth. can. In addition, the user's face registration and application for use of the service can be performed separately.

[Modification 10]
The member store terminal 110 is not limited to a smart device, and may be a dedicated terminal capable of acquiring biometric information and a password. Further, the member store terminal 110 may be a device provided in a POS cash register of a POS system.

[Modification 11]
Although the POS system 1 transfers the substitute code received from the acquirer server to the qualification management server 120 (s71) in the application for use of the credit settlement service, the present invention is not limited to this aspect. For example, the POS system 1 newly issues a code corresponding to the received alternative code (hereinafter referred to as a "corresponding code"), associates and stores the alternative code and the corresponding code, and manages the corresponding code as a qualification management. It may be transmitted to the server 120 . In this modification, the corresponding code is registered in the qualification management table of the qualification management server 120 as qualification information.

10 acquisition unit 20 authentication unit 21 identification unit 22 collation unit 30 extraction unit 40 storage unit 50 transmission unit 100 management system s10 imaging processing (acquisition processing)
s11 Input processing (acquisition processing)
s12 transmission processing (acquisition processing)
s15 transmission processing s21 authentication processing s23 extraction processing s41, s62 learning processing s42, s61 registration processing

Claims (5)

a terminal capable of communicating with a service providing system that provides a plurality of services ;
an entitlement management server that can communicate with the terminal and centrally manages usage entitlements for the plurality of services;
with
The terminal is
An acquisition unit that acquires biometric information prior to providing the service,
The credential management server
a storage unit that stores the credential information given to the user for each service in association with the user;
an identification unit that identifies the user based on the biometric information received from the terminal;
a transmission unit configured to transmit the qualification information stored in the storage unit and corresponding to the specified user only to the terminal;
with
The management system, wherein the terminal transmits the received credential information to the service providing system . 2. The management system according to claim 1, wherein said biometric information of said user includes a facial image of said user. 2. The management system according to claim 1, wherein said transmission unit transmits qualification information regarding a specific service. A selection unit for selecting the service to be provided,
4. The management system of claim 3, wherein said specified service is said selected service. 2. The management system according to claim 1, wherein qualification information to be stored in said storage unit and biometric information for identifying said user are received from a smart device owned by said user.

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