WO2023075245A1 - Système de gestion de services de traitement pour personne malvoyante et procédé associé - Google Patents

Système de gestion de services de traitement pour personne malvoyante et procédé associé Download PDF

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Publication number
WO2023075245A1
WO2023075245A1 PCT/KR2022/015695 KR2022015695W WO2023075245A1 WO 2023075245 A1 WO2023075245 A1 WO 2023075245A1 KR 2022015695 W KR2022015695 W KR 2022015695W WO 2023075245 A1 WO2023075245 A1 WO 2023075245A1
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Prior art keywords
treatment
reservation
unit
terminal
program
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PCT/KR2022/015695
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English (en)
Korean (ko)
Inventor
김용태
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주식회사 강한손
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Publication of WO2023075245A1 publication Critical patent/WO2023075245A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/14—Payment architectures specially adapted for billing systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/22—Payment schemes or models
    • G06Q20/28—Pre-payment schemes, e.g. "pay before"
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
    • G16H50/20—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems

Definitions

  • the present invention relates to a treatment service management system and method for the visually impaired, and more particularly, in providing treatment service for the visually impaired, customer management, program management, reservation management, massage therapist management, settlement management, workplace management, etc.
  • Medical care services for the visually impaired that support the visually impaired to easily and quickly run a business or provide medical services through the relevant management system by receiving all services related to medical treatment, including medical care, through a platform systematically designed for information and communication accessibility. management system and its method.
  • a simple string selected using a screen reader installed in a personal computer is guided by voice, or a web server consists of separate voice information for the visually impaired.
  • a web server consists of separate voice information for the visually impaired.
  • Such a conventional web system has resulted in discriminatory use and restrictions between normal people and visually impaired people, and organizations providing web services for visually impaired people also have a problem in that they have to bear economic costs.
  • the TTS server is a server that synthesizes text sentences into speech in real time and outputs converted speech.
  • Korean Registered Patent [10-0747724] discloses a web navigation system and method for the visually impaired.
  • Web accessibility refers to a method of making a website accessible to both people with and without disabilities. When the site is properly designed, developed and edited, it is intended to ensure that all users have equal access to information and functionality.
  • visually impaired vision including blindness, color blindness, and various forms of low vision.
  • Mobility difficulty using the hands due to conditions such as Parkinson's disease, myopathy, cerebral palsy, slow muscle speed, and loss of muscle control due to conditions such as stroke.
  • Korea Patent Registration [10-1337501] discloses an automatic web accessibility conversion system that automatically converts a homepage into a web accessibility homepage.
  • Korean Registered Patent [10-1414169] discloses a keyboard for the visually impaired and an information recognition system using the same.
  • Korean Registered Patent [10-1471424] discloses a Braille Facebook support method and system for the visually impaired.
  • an object of the present invention is to provide treatment service for the visually impaired, customer management, program management, reservation management, masseur management, settlement management, workplace management
  • an object of the present invention is to provide treatment service for the visually impaired, customer management, program management, reservation management, masseur management, settlement management, workplace management
  • For the visually impaired who receive all services related to medical care, including medical care, etc., through a platform systematically designed for information and communication accessibility, so that the visually impaired can easily and quickly operate a business or provide medical care services through the management system. It is to provide a treatment service management system and method.
  • a treatment service management system for the visually impaired performs treatment service registration, reservation, and management tasks in response to a treatment service management request from a treatment service provider.
  • Company terminals 110, 120; a user terminal 130 for receiving a service related to the reservation of the medical treatment service provider according to a request for reservation of medical treatment service from a user; a masseur terminal 140 receiving a notification related to providing a medical treatment service to a masseur employed by the medical treatment service provider; a payment server 150 for paying a fee related to the provision of the medical treatment service; a text message server 160 which provides a notification related to the provision of the medical treatment service to the user terminal and the masseur terminal in the form of a text message; And according to the registration request of the treatment program from the company terminal, information on the treatment program is inserted, and processing related to the reservation of the treatment program is performed according to the treatment service reservation registration request from the company terminal or the user terminal.
  • the treatment service management server 100 in order to provide reservation and management services of the treatment service provider, a graphic user interface for transmitting and receiving data according to the treatment program registration and reservation request from the company terminal; and an interface unit 101 for providing a graphic user interface necessary for transmitting and receiving data according to the procedure program reservation request from the user terminal; a processing unit 103 for performing various processes including registration, search, and reservation of treatment programs in order to provide reservation and management services of the treatment service provider by analyzing data transmitted and received through the interface unit; A database management unit 104 that stores company information, member information, reservation information, treatment program information, masseur information, and statistical information; a cost settlement unit 105 that performs processing related to cost settlement and settlement; an accessibility extension unit 106 for providing an accessibility function according to a request from the company terminal, the user terminal, or the masseur terminal; and a control unit 102 for controlling data flow between the interface unit, the processing unit, the database management unit, the cost calculation unit, and the accessibility extension unit.
  • the processing unit 103 includes a program information registration unit 201 for registering information on a treatment program through the company terminal; a program search unit 202 for providing a corresponding program list according to a reservation request through the company terminal or the user terminal; a reservation unit 203 for receiving and reserving a schedule for a program selected from a program list through the company terminal or the user terminal; a schedule notification unit 204 for transmitting a notification of the reserved reservation schedule to a corresponding user terminal based on a preset reservation notification mode of the treatment service provider; a task notification unit 205 for transmitting a notification of a task assigned to a masseur to a corresponding masseur terminal; It is characterized in that it includes a satisfaction input unit 206 for receiving input of satisfaction with respect to the company and the corresponding treatment program through the user terminal after providing the treatment service.
  • the cost calculation unit 105 includes a cost calculation unit 301 for calculating a service cost according to the provision of the corresponding treatment service; a voucher application unit 302 for applying a voucher; a prepaid card application unit 303 for applying the charge charged to the prepaid card; a payment unit 304 for paying the final cost to which the voucher and prepaid card are applied; and a statistical processing unit 305 for providing statistical results related to cost settlement.
  • the accessibility expansion unit 106 includes a magnifying glass function unit 401 providing an enlargement function of a screen according to a request from a corresponding terminal; a shortcut function unit 402 providing a shortcut function according to a request from the corresponding terminal; and a screen reader function unit 403 providing a screen reading function according to a request from the corresponding terminal.
  • the medical treatment service management server receives and registers the medical treatment service provider information through the company terminal.
  • a cost settlement step of performing cost settlement according to cost payment after providing treatment service S2440
  • an accessibility extension step of providing a corresponding function to a corresponding terminal S2450
  • a statistics providing step (S2460) of providing statistical results related to cost settlement When receiving a request related to accessibility extension, an accessibility extension step of providing a corresponding function to a corresponding terminal (S2450); and a statistics providing step (S2460) of providing statistical results related to cost settlement.
  • the reservation step (S2430) includes a program list providing step (S2510) in which the treatment service management server provides information on a treatment program in response to a search request for a treatment program from the company terminal or user terminal; a customer search step (S2520) in which the service management server searches for a corresponding customer according to a customer search request from the company terminal; and a schedule selection step (S2530) of selecting a reservation schedule and details through the company terminal or the user terminal.
  • the reservation step (S2430) includes a reservation information notification step (S2540) of transmitting a notification about reservation information to a corresponding user terminal based on a preset reservation notification mode of the medical treatment service provider; and an assignment task notification step (S2550) of transmitting a notification on tasks assigned to the masseur to the corresponding masseur terminal.
  • the cost calculation step (S2440) includes a cost calculation step (S2610) of calculating a service cost according to the provision of the corresponding treatment service; Voucher application step of applying a voucher (S2620); Prepaid card applying step of applying the charge charged to the prepaid card (S2630); and a payment step (S2640) of paying the final cost to which the voucher and prepaid card are applied.
  • the treatment service management method for the visually impaired includes a company feedback step (S2470) of updating a company database by receiving user reviews, ratings, and satisfaction of the corresponding treatment service provider used through the user terminal; and a program feedback step (S2480) of receiving satisfaction with the masseur according to the treatment program through the user terminal and updating the masseur database.
  • a computer readable recording medium storing a program for implementing the method for managing the care service for the visually impaired is provided.
  • a program stored in a computer-readable recording medium is provided to implement the method for managing the medical care service for the visually impaired.
  • the treatment service management system and method for the visually impaired in providing treatment service for the visually impaired, customer management, program management, reservation management, masseur management, settlement management, workplace management, etc.
  • customer management program management, reservation management, masseur management, settlement management, workplace management, etc.
  • masseur management masseur management
  • settlement management workplace management, etc.
  • the medical treatment service management system and method for the visually impaired since the medical treatment history of a customer (user) is stored in a database, customized medical treatment using this is possible.
  • the treatment service management system and method for the visually impaired according to an embodiment of the present invention, by providing publicity and financial management functions of treatment providers (massage centers), Equal competitiveness can be secured, and it is possible to contribute to labor policies that support the independence of the disabled.
  • FIG. 1 is a block diagram of a medical service management system for the visually impaired according to an embodiment of the present invention.
  • FIG. 2 is a detailed configuration diagram of one embodiment of the processing unit of Figure 1;
  • Figure 3 is a detailed configuration diagram of one embodiment of the cost settlement unit of FIG.
  • FIG. 4 is a detailed configuration diagram of an embodiment of the accessibility extension unit of FIG. 1;
  • FIG. 5 is a structural diagram of an embodiment of the menu configuration of the treatment service management system for the visually impaired according to the present invention.
  • 6 to 23 are explanatory diagrams of one embodiment of screens connected to the medical service management system for the visually impaired according to the present invention.
  • 24 is a flowchart of an embodiment of a treatment service management method for the visually impaired according to the present invention.
  • 25 is a detailed flowchart of one embodiment of the reservation step (S2430) in the method for managing the care service for the visually impaired according to the present invention according to the present invention.
  • 26 is a detailed flowchart of one embodiment of the cost settlement step (S2440) in the method for managing the treatment service for the visually impaired according to the present invention according to the present invention.
  • interface unit 102 control unit
  • processing unit 104 database management unit
  • program information registration unit 202 program search unit
  • reservation unit 204 schedule notification unit
  • FIG. 1 is a configuration diagram of an embodiment of a treatment service management system for the visually impaired according to the present invention.
  • the treatment service management system for the visually impaired includes company terminals 110 and 120, a user terminal (reservation user terminal) 130, a massage therapist terminal 140, and a treatment service management server (through a communication network). 100), a payment server 150 and a text message server 160.
  • the company terminals 110 and 120 perform treatment service registration, reservation, and management tasks according to treatment service management requests from medical treatment service providers.
  • the user terminal 130 receives a service related to the reservation of the medical treatment service provider according to a request for reservation of the medical treatment service from the user.
  • the masseur terminal 140 receives a notification related to providing a medical treatment service to a masseur employed by the medical treatment service provider.
  • the payment server 150 pays expenses related to the provision of the fee service.
  • the text message server 160 transmits a notification related to the provision of the treatment service to the user terminal 130 and the masseur terminal 140 in the form of a text message.
  • the treatment service management server 100 interposes information on the treatment program according to a request for registration of the treatment program from the company terminals 110 and 120, and the company terminals 110 and 120 or the user terminal ( 130), processing related to the reservation of the treatment program is performed according to the request for reservation registration of the treatment service, and based on the preset reservation notification mode, the reservation details are transmitted to the user terminal 130, and cost payment and cost settlement and provides settlement details and statistical results of the treatment and treatment services that have occurred.
  • the medical service management server 100 includes an interface unit 101, a control unit 102, a processing unit 103, a database management unit 104, a cost calculation unit 105, and an accessibility expansion unit 106.
  • the interface unit 101, the control unit 102, the processing unit 103, the database management unit 104, the cost settlement unit 105, and the accessibility expansion unit 106 are at least partially It may be program modules that communicate with the service management server 100 .
  • These program modules may be included in the treatment service management server 100 in the form of an operating system, application program modules, and other program modules, and may be physically stored on various known storage devices. Also, these program modules may be stored in a remote storage device capable of communicating with the medical service management server 100 . Meanwhile, these program modules include, but are not limited to, routines, subroutines, programs, objects, components, data structures, etc. that perform specific tasks or execute specific abstract data types according to the present invention.
  • the communication network may be configured regardless of its communication mode, such as wired and wireless, and a local area network (LAN), a metropolitan area network (MAN), and a wide area network (WAN) It can be composed of various communication networks such as Preferably, the communication network referred to in the present invention may be the known World Wide Web (WWW).
  • WLAN World Wide Web
  • the medical service management server 100 communicates with the company terminals 110 and 120, the user terminal 130 and the masseur terminal 140 through a communication network, and communicates with/from the company terminals 110 and 120) or user terminals. Data required for reservation and management of treatment services is transmitted/received to/from the masseur terminal 140 or to/from the masseur terminal 140.
  • the company terminals 110 and 120 are digital devices that include a function that allows a medical treatment service provider to communicate after accessing the medical treatment service management server 100 through a communication network, and is a personal computer (eg, a desktop computer). Computers, notebook computers, etc.), workstations, PDAs, web pads, mobile phones, etc., any digital device equipped with a memory means and equipped with a microprocessor and equipped with arithmetic capability can be used as a company terminal (110.120) according to the present invention. can be adopted
  • the user terminal 130 is a digital device including functions for searching, reserving, and paying treatment programs for reserving treatment services after accessing the treatment service management server 100 through a communication network, It has the same properties as the company terminals 110 and 120.
  • the massager terminal 140 contracts with the company terminals (treatment service provider terminals) 110, 120 to provide treatment services through a communication network by a masseur belonging to the treatment service provider.
  • the company terminals 110, 120 As a terminal for performing tasks related to the provision of medical services after accessing the management server 100, it has properties similar to those of the company terminals 110 and 120.
  • the interface unit 101 interfaces so that the treatment service management server 100 can communicate with the company terminals 110.120, the user terminal 130, and the masseur terminal 140, and makes a treatment reservation service. And it is possible to provide a graphic user interface necessary for transmission and reception of data related to management to the company terminals 110 and 120, the user terminal 130, and the masseur terminal 140.
  • the control unit 102 controls the flow of data between the interface unit 101 as described above, a processing unit 103, a database management unit 104, a cost settlement unit 105, and an accessibility extension unit 106 to be described later. perform the function of
  • the processing unit 103 performs various processes including registration, search, and reservation of treatment programs to provide reservation and management services of the treatment service provider based on data transmitted and received through the interface unit 101. This processing procedure according to the present invention will be described later.
  • the database management unit 104 includes a company database 104a that stores company information input through the company terminal 110, identification information such as a login ID and password used by users to log in, a name, A member database 104b including contact information, a reservation database 104c storing reservation details of treatment services through the user terminal 130, and a program database storing treatment program information of treatment service providers (104d), a masseur database (104e) storing information of a masseuse contracted with the treatment service provider, and treatment service reservation and cost provided through the company terminals (110, 120) or the user terminal (130) A statistics database 104f storing statistics related to settlement and management may be included.
  • the company database 104a includes the name of the company, business registration number, representative name, representative contact information, additional contact information, fax, e-mail, voucher status, address, website address, reservation text message sending method, company logo, and business hours. , information on whether or not parking is available and information on usage may be included.
  • the company database 104a may be referred to by the processing unit 103 and at least some of the information may be transmitted to an external device through the interface unit 101, which may be referred to by the processing unit 103.
  • company database 104a may further include information fields such as ratings, satisfaction levels, reviews, and the like, which may be referred to by the processing unit 103 .
  • the masseur database 104e may further include information fields such as ratings, satisfaction levels, and reviews of masseurs, which may be referred to by the processing unit 103 .
  • the member database 104b includes identification information such as login ID and password used by companies providing medical treatment services and users (members) to reserve medical treatment services to log in, and information about names, contact information, and the like. can do.
  • This member database 104b may be referenced by processing unit 103 .
  • the database for storing information for the implementation of the present invention is a company information database 104a, a member database 104b, a reservation database 104c, a program database 104d, a masseur database 104e, and Although classified into six databases of the statistical database 104f, the configuration of the database including these classifications may be changed according to the needs of those skilled in the art.
  • a database is a concept that includes not only a database in a narrow sense but also a database in a broad sense including data records based on a computer file system. It should be understood that if the data of can be extracted, it can be included in the database according to the present invention.
  • a member is a member of a portal server (not shown), it is possible to sign up for and access the medical treatment service management system for the visually impaired according to the present invention with the ID of the portal server.
  • the cost settlement unit 105 performs processing related to cost settlement and settlement.
  • the accessibility extension unit 106 provides an accessibility function according to a request from the company terminals 110 and 120, the user terminal 130, or the masseur terminal 140.
  • FIG. 2 is a detailed configuration diagram of one embodiment of the processing unit 103 in the medical service management server 100 of FIG. 1 .
  • the processing unit 103 of the treatment service management server 100 includes a program information registration unit 201, a program search unit 202, a reservation unit 203, a schedule notification unit ( 204), a work notification unit 205, and a satisfaction input unit 206.
  • the program information registration unit 201 receives registered information on treatment programs through the company terminals 110 and 120 and stores them in the program database 104d.
  • the program search unit 202 provides a corresponding program list according to a reservation request through the company terminals 110 and 120 or the user terminal 130 .
  • the reservation unit 203 selects and reserves a schedule for a program selected from a program list through the company terminals 110 and 120 or the user terminal 130 .
  • the schedule notification unit 204 transmits a notification of the reserved reservation schedule to the corresponding user terminal 130 based on a preset reservation notification mode of the medical care service provider.
  • the task notification unit 205 transmits a notification of a task assigned to the masseur to the corresponding masseur terminal 140 .
  • the satisfaction input unit 206 receives input of satisfaction with respect to the corresponding company and the corresponding treatment program through the user terminal 130 after the treatment service is provided.
  • FIG. 3 is a detailed configuration diagram of an embodiment of the cost calculator 105 in the medical service management server 100 of FIG. 1 .
  • the cost calculation unit 105 of the treatment service management server 100 includes a cost calculation unit 301, a voucher application unit 302, a prepaid card application unit 303, payment A unit 304 and a statistics processing unit 305 are included.
  • the cost calculation unit 301 calculates the service cost according to the provision of the treatment service.
  • the voucher application unit 302 applies the voucher.
  • the prepaid card application unit 303 applies the charge charged to the prepaid card.
  • the payment unit 304 pays the final cost to which the voucher and prepaid card are applied through communication with the payment server 150 .
  • the statistical processing unit 305 provides statistical results related to cost settlement according to a request from the company terminals 110 and 120 .
  • FIG. 4 is a detailed configuration diagram of an embodiment of the accessibility extension unit 106 in the iryo service management server 100 of FIG. 1 .
  • the accessibility extension unit 106 includes a magnifying glass function unit 401, a shortcut function unit 402, and a screen reader function unit 403.
  • the accessibility expansion unit 106 when the company terminal 110, 120, user terminal 139, or masseur terminal 140 accesses the treatment service management system according to the present invention, according to a request from the corresponding terminal provide accessibility.
  • the magnifying glass function unit 401 provides a screen magnification function according to a request from a corresponding terminal.
  • the shortcut function unit 402 provides a shortcut function according to a request from a corresponding terminal.
  • the screen reader function unit 403 provides a screen reading function (voice guidance) according to a request from a corresponding terminal.
  • FIG. 5 is a structural diagram of an embodiment of the menu configuration of the treatment service management system for the visually impaired according to the present invention.
  • the menu configuration of the treatment service management system for the visually impaired includes a main screen 501, reception 502, customer 503, settlement 504, text 505, and notice 506. , settlement statistics (507) and environment settings (508).
  • the main screen 501 may include information about finding a password and changing a password.
  • reception 502 menu a reception list, a detailed list, and a registration list may be included.
  • a customer list and a detailed list may be included.
  • the settlement 504 menu may include a settlement list, settlement details by date, and detailed (processing) details.
  • a text list and a sending list may be included.
  • announcement 506 menu a list of announcements and details of the treatment service provider may be included.
  • operator information In the environment setting 508 menu, operator information, massage therapist management, program management, sending phrase management, text message sending history, reservation notification mode, prepaid ticket issuance management, etc. may be included.
  • 6 to 23 are explanatory diagrams of one embodiment of screens accessed to the medical service management system for the visually impaired according to the present invention.
  • FIG. 6 the main access page of the medical service management system for the visually impaired according to the present invention is shown.
  • a plurality of banner images to go directly to a plurality of web pages related to the medical service may also be included at the bottom of the main access screen.
  • FIG. 7 a password search guide page according to password search menu selection is shown in FIG. 6 .
  • a password may be confirmed or a new temporary number may be issued.
  • a menu list is displayed in a state in which a company terminal is logged in.
  • FIG. 9 a screen according to the reception 801 menu of FIG. 8 is shown.
  • Basic customer information including status, customer name, contact information, gender, age, and customer type, and customer reservation information including reservation date, reservation time, treatment program, masseuse in charge, treatment chart, and treatment chart may be input.
  • the shortcut shortcut for acceptance 901 is (ALT+R), and the shortcut shortcut for customer search 902 is indicated as (ALT+Q). That is, the shortcut function unit may be displayed on the web page.
  • a screen for a reception list is displayed.
  • the customer name, contact information, date and time of reservation, and detailed view icon are displayed. If you press the detailed view icon, you can see details of the reservation details.
  • FIG. 11 a reception detail screen displayed when the detailed view icon of FIG. 10 is pressed is shown.
  • the customer's basic information including status, customer name, contact number, gender, age, and customer type, and customer reservation information including reservation date, reservation time, treatment program, masseuse in charge, and treatment chart You can check.
  • FIG. 12 a screen for a customer list is shown.
  • the customer type, customer name, contact number, number of treatments, and detailed view icons are displayed. If you click the detailed view icon, you can see detailed information about the customer.
  • FIG. 13 a customer detail screen displayed when the detailed view icon of FIG. 11 of FIG. 12 is pressed.
  • FIGS. 14A and 14B screens related to settlement are shown.
  • the usage amount is input and the amount deducted from the prepaid bill (prepaid card), coupon, cash, voucher, etc. is input, the final payment amount is determined and the cost is settled according to the payment method.
  • basic customer information including customer name, contact information, gender, and customer type
  • customer medical information including reservation date, reservation time, treatment program, masseuse in charge, treatment chart, and treatment chart may be displayed.
  • FIG. 15 a screen for a settlement list is shown.
  • Customer type, customer name, date and time of reservation, treatment program, amount, and settlement icon are displayed, and when the settlement icon is pressed, the usage amount of the customer can be settled.
  • a payment method may be indicated in the list for which settlement has been completed.
  • FIG. 16 a screen related to SMS transmission is shown.
  • a group, customer name, contact number, number of procedures, and a text message transmission icon are displayed, and when the text message transmission icon is pressed, a text message can be sent to the corresponding customer.
  • Text messages may be sent by displaying them in groups.
  • FIG. 17 a screen related to environment setting is shown.
  • each medical treatment service provider provides business information (1701), massager management (1702), program management (1703), message management (1704), SMS transmission history (1705), prepayment ticket management (1706). ), use right management (1707), customer group management (1708), password change (1709), etc. can be set.
  • FIG. 18 a screen for workplace information of FIG. 17 is shown.
  • Company name, business registration number, representative name, representative contact information, additional contact information, fax, e-mail, voucher implementation status, address, homepage address, reservation text message sending method, company logo, business hours, parking status, usage information, etc. can do.
  • FIG. 19 a screen for masseur management of FIG. 17 is shown.
  • masseuse name includes contact information, license number and registration date. If the masseur's name is clicked, detailed information of the masseur can be checked as shown in FIG. 20, and if an icon related to masseur registration is clicked, a new masseur can be registered.
  • detailed information of a masseur may include a masseur ID, a password, a masseur name, a contact number, a masseur license number, a masseur qualification certificate, and an employment contract.
  • FIG. 21 a registration screen is shown in the program management of FIG. 17 .
  • a detailed screen of a registered program is displayed.
  • the program name, site exposure amount, settlement amount, operation time, and program description are displayed.
  • FIG. 23 a list for managing the message sent in FIG. 17 is displayed.
  • 24 is a flowchart of an embodiment of a method for managing a treatment service for the visually impaired according to the present invention.
  • the medical treatment service management server 100 receives and registers the information of the medical treatment service provider through the company terminals 110 and 120 (S2410).
  • the information registered in the company information registration step (S2410) includes the name of the company, business registration number, representative name, representative contact number, additional contact number, fax, e-mail, voucher status, address, homepage address, reservation letter It includes the shipping method, the company's logo, business hours, parking availability and usage information.
  • the medical treatment service management server 100 receives and registers the treatment program information through the company terminals 110 and 120 (S2420).
  • the information registered in the program registration step (S2420) includes the program name, site exposure amount, settlement amount, operation time, program description, and the like.
  • the medical service management server 100 receives the reservation details according to the reservation reception request from the company terminals 110 and 120 or the user terminal 130 (S2430).
  • cost settlement is performed according to cost payment (S2440).
  • Functions related to accessibility expansion include a magnifying glass function, a shortcut function, and a voice guidance function.
  • a reservation acceptance list may be provided.
  • a customer list may be provided.
  • a settlement list may be provided.
  • the user terminal 130 receives reviews, ratings, and satisfaction of the corresponding treatment service provider and updates the company database (S2470).
  • the masseur database is updated by receiving satisfaction with the masseur according to the treatment program through the user terminal 130 (S2480).
  • the medical service management server 100 may provide a list of massage therapists available for reservation according to a request for selecting a massage therapist from the company terminals 110 and 120 or the user terminal 130 . You can also provide the masseuse's profile, resume and career introduction, and ratings.
  • the method for managing the treatment service for the visually impaired according to the present invention includes each step shown in FIG. 24, but the order of each step is not limited thereto.
  • 25 is a detailed flowchart of one embodiment of the reservation step (S2430) in the method for managing the care service for the visually impaired according to the present invention according to the present invention.
  • the treatment service management server 100 provides information on a corresponding treatment program according to a treatment program search request from the company terminals 110, 120 or the user terminal 130. (S2510).
  • the service management server 100 searches for a corresponding customer according to the customer search request from the company terminals 110 and 120 (S2520).
  • Reservation schedule and details are selected through the company terminals 110 and 120 or the user terminal 130 (S2530).
  • a notification of reservation information is transmitted to the corresponding user terminal 130 based on a preset reservation notification mode of the treatment service provider (S2540).
  • the notification may be transmitted in the form of a text message or a pop-up message through an application.
  • 26 is a detailed flowchart of an embodiment of the cost settlement step (S2440) in the method for managing the medical care service for the visually impaired according to the present invention according to the present invention.
  • the service cost according to the provision of the corresponding treatment service is calculated (S2610).
  • the voucher is applied according to whether or not the voucher is applied (S2620).
  • a computer-readable recording medium storing a program for implementing the treatment service management method for the visually impaired and a treatment service management method for the visually impaired have been described above.
  • a program stored in a computer readable recording medium for implementation can also be implemented.
  • the above-described method of managing the service for the visually impaired may be included in a computer-readable recording medium by tangibly implementing a program of instructions for implementing the same.
  • it may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer-readable recording medium.
  • the computer readable recording medium may include program instructions, data files, data structures, etc. alone or in combination.
  • Program instructions recorded on the computer-readable recording medium may be specially designed and configured for the present invention, or may be known and usable to those skilled in computer software.
  • Examples of the computer-readable recording medium include magnetic media such as hard disks, floppy disks and magnetic tapes, optical media such as CD-ROMs and DVDs, and floptical disks. Included are hardware devices specially configured to store and execute program instructions, such as magneto-optical media, and ROM, RAM, flash memory, USB memory, and the like. Examples of program instructions include high-level language codes that can be executed by a computer using an interpreter, as well as machine language codes such as those produced by a compiler. The hardware device may be configured to act as one or more software modules to perform the operations of the present invention and vice versa.

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Abstract

La présente invention concerne un système de gestion de services de traitement pour une personne malvoyante et un procédé associé et, plus spécifiquement, un système de gestion de services de traitement pour une personne malvoyante et un procédé associé tels que, dans une industrie de service de traitement, une personne malvoyante fournit tous les services liés au traitement, y compris la gestion de clients, la gestion de programmes, la gestion de réservations, la gestion de séances de massage, la gestion de règlements et la gestion de postes de travail grâce à une plateforme conçue systématiquement selon une accessibilité aux informations et aux communications, ce qui permet à la personne malvoyante de gérer une entreprise ou de fournir facilement et rapidement des services de traitement grâce au système de gestion.
PCT/KR2022/015695 2021-10-26 2022-10-17 Système de gestion de services de traitement pour personne malvoyante et procédé associé WO2023075245A1 (fr)

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KR102518520B1 (ko) * 2022-07-19 2023-04-05 주식회사 엠브이아이 시각장애인의 디지털 정보격차를 해소하기 위한 클라우드 기반의 경영 관리 시스템

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