WO2023053299A1

WO2023053299A1 - Information processing device and information processing method

Info

Publication number: WO2023053299A1
Application number: PCT/JP2021/035988
Authority: WO
Inventors: 達哉神野; 健次柴田; 隆一木全
Original assignee: 本田技研工業株式会社
Priority date: 2021-09-29
Filing date: 2021-09-29
Publication date: 2023-04-06

Abstract

Provided is an information processing device for determining treatment for a borrower who uses a battery rental service, the information processing device comprising: a management means that manages information on the borrower; an acquisition means that acquires usage information indicating the manner of usage of the battery by the borrower; and a classification means that uses the usage information acquired by the acquisition means to classify the information on the borrower managed by the management means into one of a plurality of borrower classifications that are referred to when determining treatment for provision of the battery rental service to the borrower.

Description

Information processing device and information processing method

The present invention relates to information processing technology related to battery lending services.

In recent years, the electrification of work equipment, etc. has progressed in consideration of the environment and workers, and the demand for batteries, which are the power source, is increasing. On the other hand, battery-operated electric mobility may have limitations such as a shorter cruising range or a longer battery charging time than conventional methods using an internal combustion engine as a drive source. For this reason, at charging stations scattered throughout the country, lending services that supply charged batteries have been developed, enabling stable use of electric mobility.

Patent Document 1 discloses a technique for determining the charge for such a battery lending service according to the degree of deterioration of the battery at the time of collection.

JP 2017-166874 A

By the way, there is a possibility that fairness among borrowers cannot be ensured in the method of determining the treatment of the borrower according to the degree of deterioration of the battery at the time of return, as in Patent Document 1. For example, even if the degree of progress of deterioration is the same, it is not fair to give common treatment to a borrower who used the battery appropriately to prolong the life of the battery and a borrower who used it without taking this into consideration. lacking. In addition, even in situations where it is difficult to quantify the degree of deterioration, such as when the battery is brand new or when the borrowing period is short, we would like to ask borrowers who are likely to deteriorate in the future to Proper treatment should be determined to encourage proper use.

The purpose of the present invention is to realize treatment that ensures fairness among borrowers, as well as to realize efficient operation of batteries and reduction of the amount of discarded batteries.

According to the invention,
An information processing device that determines the treatment of a borrower related to a battery lending service,
a management means for managing the borrower's information;
Acquisition means for acquiring usage information indicating how the battery is used by the borrower;
A plurality of borrowers who refer to the information of the borrower managed by the management means for determining the treatment for the provision of the lending service to the borrower, based on the usage information acquired by the acquisition means. Classifying means for classifying into one of the categories;
An information processing apparatus characterized by:

Further, according to the present invention, there is provided an information processing method for determining treatment of a borrower related to a battery lending service,
An information processing device comprising management means for managing information on the borrower,
Acquiring usage information indicating how the battery is used by the borrower;
Based on the acquired usage information, the information of the borrower managed by the management means is selected from any of a plurality of borrower classifications referred to in determining treatment for the provision of the lending service to the borrower. comprising a step of classifying crabs,
An information processing method characterized by:

According to the present invention, treatment that ensures fairness among borrowers can be realized, and as a result, efficient operation of batteries and reduction of the amount of discarded batteries can be realized.

Other features and advantages of the present invention will become apparent from the following description with reference to the accompanying drawings. In the accompanying drawings, the same or similar configurations are given the same reference numerals.

The accompanying drawings, which are incorporated in and constitute a part of the specification, illustrate embodiments of the invention and, together with the description, serve to explain the principles of the invention.
Schematic diagram of the loan management system. FIG. 2 is a block diagram exemplifying the functional configuration of a management server 100; FIG. 2 is a block diagram illustrating the functional configuration of charging station 200. FIG. 3 is a block diagram illustrating the functional configuration of a battery 300; FIG. The figure which illustrated borrower information. The figure which illustrated the usage information. 2 is a flowchart showing an example of processing executed by the loan management system of FIG. 1; 4 is a diagram for explaining the configuration of usage information; FIG. Another diagram for explaining the configuration of usage information. The figure which illustrated the determination method of a borrower classification.

[Embodiment 1]
Hereinafter, embodiments will be described in detail with reference to the accompanying drawings. It should be noted that the following embodiments do not limit the invention according to the claims, and not all combinations of features described in the embodiments are essential to the invention. Two or more of the features described in the embodiments may be combined arbitrarily. Also, the same or similar configurations are denoted by the same reference numerals, and redundant explanations are omitted.

In one embodiment described below, as an example of an information processing apparatus, a management server configured to be communicatively connectable with a charging station that provides a battery lending service and managing user (borrower) information is provided with the present invention. An example in which is applied will be described. However, the present invention is applicable to any device capable of managing borrower information.

《System configuration related to lending service》
FIG. 1 is a diagram showing the configuration of a loan management system used to provide a battery loan service according to the present embodiment. As shown in the figure, the loan management system includes a battery 300 loaned by the loan service, a charging station 200 that charges and discharges the battery 300 and manages it, and a management server 100 that manages information about the borrower who borrows the battery 300. , and a network 400 that communicably connects the management server 100 and the charging station 200 . Each device has a control device such as a CPU for operating independently, a recording device such as a ROM or HDD, a temporary storage device such as a RAM, and a communication interface for connecting to the network 400 and performing information communication. Prepare. In the loan management system, the management server 100 and the charging station 200 are devices operated by an individual who is the lender of the battery 300 or by a company.

The lending service is a service in which the charging station 200 basically fully charges the battery 300 and lends the battery 300 owned by the lender to the borrower in response to a borrowing request. The management server 100 manages various types of information about borrowers, including which battery 300 is lent to which borrower.

The charging stations 200 are placed in various places, such as urban areas, industrial areas, and exclusive shops, for example, and charge and discharge the returned battery 300 so that the borrower can lend the battery 300 in a ready-to-use state (fully charged state). Manage and control. A borrower can use the lending service by registering for use of the lending management system, and can borrow a desired number of batteries 300 by visiting the charging station 200 and performing a predetermined borrowing procedure. The battery 300 is configured to be usable as a power source in any compatible electric mobility, such as a work machine (lawn mower, snowplow, rammer, etc.) or an electric vehicle. Alternatively, the battery 300 may be configured to be usable in home electric appliances that are particularly portable and used. A charger (not shown) may be lent as a set to the borrower so that the battery 300 can be charged during the borrowing period.

The number of charging stations 200 that can be used by one borrower is not limited to one, and batteries 300 may be borrowed and returned at a plurality of charging stations 200 . That is, the borrower may visit any charging station 200 to perform the borrowing procedure to borrow the battery 300, and the borrowed battery 300 is not limited to the charging station 200 that has performed the procedure. It may be returned to another charging station 200 at a destination of the electric mobility or the like.

As described above, in the lending service of the present embodiment, the battery 300 is charged again after being returned, and becomes lendable after the charging is completed. Therefore, the borrower does not continue to borrow the same battery 300, but one battery 300 is shared by a plurality of borrowers.

<Functional Configuration of Management Server 100>
The functional configuration of the management server 100 of this embodiment will be described below with reference to FIG. 2A. Each functional configuration of the management server 100 shown in FIG. 2A is realized, for example, by the control device in the management server 100 deploying an operation program recorded in a recording device in a temporary storage device and executing it.

The management module 101 manages various information about each user (borrower) of the lending service. Each borrower's information (hereinafter referred to as borrower information) may be stored and managed as one record in the borrower database (DB) 110 . Here, as shown in FIG. 3A, for example, the borrower information about one borrower is associated with the borrower ID 1101 that uniquely identifies the borrower, and the information about the battery 300 currently being lent to the borrower. Lending battery information 1102 indicating information, usage information history 1103 storing information (usage information) indicating the manner of use of the borrower at the time of past lending, and borrowing classifying characteristics related to usage of the borrower's battery 300 It may manage the person classification information 1104 . The loaned battery information 1102 may be configured to hold significant information when the battery 300 is loaned to the borrower. When the loaned battery information 1102 holds significant information, for example, as illustrated, a loaned date and time 1112 indicating the date and time when the battery 300 being loaned is associated with a battery ID 1111 that uniquely identifies the battery 300 being loaned, Information on the rental period 1113 may be included.

Also, in the usage information history 1103, one or more pieces of usage information indicating the manner of usage of the borrower during one lending period of the battery 300 are accumulated. Although details will be described later, one piece of usage information in this embodiment is, for example, as shown in FIG. It includes a most frequently used temperature 1122 indicating the ambient temperature and an accumulated charge/discharge current capacity 1123 .

In addition, the management module 101 manages information on the battery 300 lent by the lending service using another database, and indicates which battery 300 is lent to the borrower in the lending battery information 1102 and usage information. may be included. However, since the present invention is applicable regardless of which battery 300 is lent, illustration and description of the relevant configuration are omitted in the present embodiment.

The communication module 102 communicates information with the charging station 200 via the communication interface of the management server 100 . The communication module 102 acquires information (usage history information) indicating the history of usage of the battery 300 lent to the borrower during the lent period. The usage history information may be, for example, information obtained by accumulating, in chronological order, information on the manner of usage detected periodically during the rental period. In the loan management system of this embodiment, it is assumed that usage history information is acquired at the charging station 200 when the battery 300 is returned, and then transmitted from the charging station 200 to the management server 100 . Communication module 102 also transmits necessary information to charging station 200 when providing the lending service.

The classification module 103 classifies borrower information related to the borrower according to the manner of use of the battery 300 lent to the borrower. More specifically, the classification module 103 forms usage information based on the usage history information of the battery 300 during the current lending period, and determines a borrower category for classifying the borrower based on the usage information. Here, the borrower classification is information that is referred to in order to determine the treatment of the borrower regarding the provision of the lending service. It is a concept that classifies borrowers. In the lending service of this embodiment, a plurality of types of borrower classifications corresponding to different usage characteristics are provided in advance, and the classification module 103 selects one of them based on usage information to determine the borrower category to classify the borrower. The classification module 103 transmits the determined borrower classification information and the configured usage information to the management module 101 to update the corresponding borrower information. As a result, the determined borrower classification information is reflected in the borrower classification information 1104 of the corresponding borrower information, and as a result, classification of the borrower information is realized.

Based on the classification by the classification module 103, the decision module 104 decides the treatment of the borrower regarding the provision of the loan service. In the present embodiment, the treatment of the borrower will be described as determining the rental charge for the battery 300 when the borrower uses the lending service next time.

<Functional Configuration of Charging Station 200>
Next, the functional configuration of the charging station 200 of this embodiment will be described with reference to FIG. 2B. Each functional configuration of charging station 200 shown in FIG. 2B is realized, for example, by a control device in charging station 200 developing an operation program recorded in a recording device into a temporary storage device and executing the program.

The information acquisition module 201 acquires various types of information including usage history information from the returned battery 300 . Acquisition of information from the battery 300 may be achieved by connecting the battery 300 and the charging station 200, for example, by housing the battery 300 in a housing provided in the charging station 200, It may be realized by wireless communication between charging station 200 and battery 300 .

The charge/discharge control module 202 performs necessary discharge and charge operations to make the returned battery 300 ready for lending again. In this embodiment, in order to facilitate understanding of the invention, it is assumed that the charge/discharge control module 202 performs charge/discharge control after the battery 300 is returned, but the present invention is not limited to this. The charge/discharge control of battery 300 by charge/discharge control module 202 may be performed when charging station 200 is used to temporarily charge battery 300 without a return procedure. The return procedure may be directly performed by the borrower or the administrator (loaner) of charging station 200 by operating an operation input interface provided on charging station 200, for example. It may be performed indirectly by the borrower performing necessary operations on the terminal owned by the borrower.

The station communication module 203 transmits usage history information acquired from the returned battery 300 to the management server 100 . The station communication module 203 also receives information related to the provision of rental services from the management server 100 .

The presentation module 204 presents various types of information related to the provision of lending services. Information may be presented in any manner, such as display, print output, and voice output. The information presentation performed at the charging station 200 of the present embodiment includes, for example, presentation of usage history information related to the current lending period, presentation of the borrower category classified based on the usage information, presentation of the rental fee for the battery 300, and the like. may contain. In the lending management system of the present embodiment, for the sake of convenience, it is assumed that information relating to the provision of the lending service is presented at the charging station 200, but the implementation of the present invention is not limited to this. It may be performed in another device such as a terminal owned by the user.

<Functional Configuration of Battery 300>
Next, the functional configuration of the battery 300 of this embodiment will be described with reference to FIG. 2C. Each functional configuration of the battery 300 shown in FIG. 2C is realized, for example, by the control device in the battery 300 developing and executing an operation program recorded in a recording device in a temporary storage device, or by a dedicated circuit board. It is realized by

The detection module 301 detects how the battery 300 is used. The battery 300 of this embodiment includes a temperature sensor 311 for measuring the temperature at which the battery 300 is used during the rental period (usage temperature), and a charging sensor for measuring the charge/discharge current value of the battery 300 during the rental period. and a discharge measurement unit 312 . The detection module 301 intermittently acquires the measurement results of the temperature sensor 311 and the charge/discharge measurement unit 312, and detects them as the mode of use.

The accumulation module 302 accumulates the detection results of the detection module 301 at least during the rental period. The detection results accumulated by the accumulation module 302 are arranged in chronological order and form usage history information.

The output module 303 outputs usage history information via a communication interface in response to an information acquisition request from the information acquisition module 201 when the battery 300 is connected to the charging station 200 .

《Determination of treatment related to provision of rental service》
Next, in the loan management system of the present embodiment, specific processing will be described with reference to the flow chart of FIG. The process corresponding to the flowchart is executed by the charging station 200 and the management server 100 working together, for example, when the procedure for returning the battery 300 (target battery) that has been lent to the charging station 200 is started. described as. Here, in the loan management system of the present embodiment, for example, when the target battery is accommodated in the accommodation unit of the charging station 200 and the target battery and the charging station 200 are connected, an operation input related to return is performed. It is assumed that the return procedure is started. In order to facilitate understanding of the invention, it is assumed that each borrower can borrow only one battery 300, and the borrower will be in a state where none of the batteries 300 are borrowed by the return procedure. .

In S401, the information acquisition module 201 acquires usage history information from the target battery. The station communication module 203 also transmits the acquired usage history information to the management server 100 together with the return processing request. Here, the return processing request includes at least one of a usage ID that identifies use of the target battery, a battery ID of the target battery, and a borrower ID of the borrower (target borrower) who borrowed the target battery. can be Communication module 102 then receives the return processing request and usage history information from charging station 200 .

At S402, the management module 101 deletes the loaned battery information 1102 from the corresponding borrower information based on the return processing request. That is, the borrower information is updated so that none of the batteries are lent to the target borrower. At this time, the management module 101 may also update various information managed for the target battery.

At S403, the classification module 103 configures usage information based on the received usage history information. The classification module 103 then determines a borrower category to classify the target borrower based on the configured usage information.

Here, the configuration of usage information based on the usage history information acquired from the battery 300 of this embodiment will be described. The usage history information is information indicating measurement results obtained intermittently by the temperature sensor 311 and the charge/discharge measurement unit 312 during the rental period of the target battery, as described above. First, the classification module 103 converts the operating temperature obtained by the temperature sensor 311 into a histogram as shown in FIG. high temperature range). In addition, the classification module 103 converts the history of charge/discharge current values obtained by the charge/discharge measurement unit 312 into a waveform showing a time change as shown in FIG. The cumulative charge/discharge current capacity (level: the higher the level, the larger the capacity) is derived based on the range of values included.

The borrower classification is determined based on the usage information by plotting the usage information on a two-axis table of the most frequently used temperature level and the accumulated charging/discharging current capacity level, as shown in FIG. 6, for example. This table shows the characteristics of the borrower regarding the use of the battery. For example, the usage information plotted in the region 601 where both the most frequently used temperature level and the accumulated charge/discharge current capacity level are high indicates that the borrower indicates a tendency to use the battery 300 in a manner that may significantly advance the On the contrary, for example, the usage information plotted in the area 602 where both the most frequently used temperature level and the accumulated charge/discharge current capacity level are low indicates that the borrower tends to use the battery 300 in a manner that suppresses the progress of deterioration. indicates that there is Here, the characteristics of the borrower are not limited to the meaning of whether or not the borrower is aware of the deterioration of the battery 300, but the borrower has a job in which the deterioration of the battery 300 is likely to progress. It is based on a trend analysis that includes comprehensive aspects such as the tendency to charge and discharge frequently in a state where the battery is not sufficiently discharged, and what kind of power specifications the battery is used in equipment. you can

The classification module 103 transmits the configured usage information and the determined borrower category to the management module 101, and updates the usage information history 1103 and borrower category information 1104 of the target borrower's borrower information. As a result, the borrower information of the target borrower is classified according to its usage characteristics.

At S404, the determination module 104 determines the rental charge for the battery 300 when the target borrower uses the rental service next time. Specifically, the determination module 104 determines the next borrowing fee based on the borrower classification information 1104 of the borrower information of the target borrower, and causes it to be returned to the charging station 200 via the communication module 102 . Here, the next borrowing fee is determined based on the usage characteristics of the battery 300 of the target borrower. , is determined to be less favorable to the borrower. Conversely, for example, the less likely the deterioration of the battery 300 is to progress in the borrower category, the lower the borrowing fee, that is, the more advantageous treatment is determined for the borrower. Therefore, each of the plurality of borrower categories provided in the loan management system of the present embodiment is associated with the extent to which each classified borrower can progress the deterioration of the battery 300, and the borrowing fee is proportional to the extent. may be determined by The degree associated with each borrower category may be experimentally determined based on, for example, measured values or simulated values of the progress of deterioration of the battery 300 based on similar usage.

In this embodiment, to simplify the explanation, it is assumed that a plurality of borrower categories are associated with different degrees, and different borrowing fees are determined according to the borrower categories. It goes without saying that the degree of may be associated with a plurality of borrower categories. In addition, the borrowing fee to be determined is a standard fee (basic fee) set for a predetermined period such as the minimum number of days that can be rented, and in fact, the target borrower selects the basic fee at the time of the next provision. The borrowing period may be multiplied to determine the final fee.

When the station communication module 203 receives information on the next borrowing fee from the charging station 200, the presentation module 204 presents the next borrowing fee for the target borrower in S405. As a result, the target borrower can objectively judge whether the target battery was used appropriately in the current use of the service. When presenting the next rental charge, a method of using battery 300 for lowering the rental charge may be further presented based on the usage information acquired this time. More specifically, a borrower category for which a cheaper borrowing rate is determined based on the information of the most frequently used temperature and cumulative charge/discharge current capacity related to the current borrowing used to determine the borrower category in the classification module 103, In other words, an advice may be presented to classify the borrower into a borrower category with a lower degree of deterioration of the battery 300 . The advice may include, for example, a guideline for continuous use time for suppressing a rise in operating temperature, a guideline for frequency of charging, a guideline for remaining current capacity, and the like. The information related to the advice may be configured by the classification module 103 based on the classification result and provided to the charging station 200 via the communication module 102, for example.

As described above, the information processing apparatus of the present embodiment classifies the tendencies based on the actual usage of the battery of the borrower, and determines treatment based on the classification. You can guarantee the sex. In particular, since the determination of treatment does not involve a diagnosis of how much the battery has actually deteriorated, the renter's Treatment can be determined, which improves fairness over traditional methods. In addition, since it is possible to present a usage mode for making the treatment more advantageous for the determined treatment, it is expected that the battery will be operated efficiently, and as a result, it will lead to a reduction in the amount of discarded batteries.

[Modification 1]
In the above-described embodiment, it is assumed that the borrower category into which the target borrower is classified is determined based on the usage information of the returned battery 300 related to the current lending period. is not limited to The borrower classification may be determined based on usage information relating to at least one lending of the battery 300 (providing lending service) to the target borrower in the past. That is, the classification by the classification module 103 does not need to be performed based on the usage information acquired for the battery 300 returned this time. It may be performed based on usage information acquired at the time of provision. As a result, when the borrower temporarily needs to use the battery in a different manner, it is possible to avoid a sudden change in treatment due to the irregular use. In addition, it is possible to determine the treatment of a borrower who has continuously used the battery 300 in such a manner as to prevent the deterioration of the battery 300 from progressing, based on a suitable evaluation of the use history.

[Modification 2]
Further, in the above-described embodiment, it has been described that the treatment for the next lending service is determined each time the battery 300 is returned, but the implementation of the present invention is not limited to this. The treatment once determined may be maintained when the lending service is provided multiple times after the next time. The duration of treatment maintenance may be fixed or variable. In the latter case, for example, if the history of the borrower classification determined by the classification module 103 is held in the borrower information, and the borrower classification of the most recent predetermined number of times is a borrower classification that does not correspond to the treatment being maintained. Alternatively, the decision module 104 may determine a new treatment. As a result, for example, it is possible to avoid using the battery 300 excessively while intentionally lowering the borrowing fee. It may also encourage the borrower to continue using the preferred battery 300 for more favorable treatment.

[Embodiment 2]
By the way, it may be difficult for the borrower to know what kind of treatment will be given to the borrower until the battery 300 is returned. In particular, when the borrowing period is long, the borrower's awareness of using the battery 300 in consideration of its deterioration tends to fade, and the lender also enlightens a suitable usage method of the battery 300 for efficient operation of the battery 300. It is desirable to On the other hand, excessively frequent enlightenment can give the borrower a nuisance impression and can result in a situation that is overlooked.

Therefore, in this embodiment, the management server 100 periodically acquires information (intermediate usage information) indicating the progress of the usage mode from the battery 300 during the rental period of the battery 300, and based on this information, the current borrower Notify the borrower when classification into the borrower category for which treatment less favorable than the category is determined is expected. Here, the acquisition of the intermediate use information may be realized by periodically connecting the battery 300 and the management server 100 for communication via the network 400, or by using an information communication terminal owned by the borrower. may be obtained from the battery 300 via and transmitted to the management server 100 . As with the return, the classification module 103 identifies a provisional borrower classification based on the obtained interim use information, and compares the borrower classification with the current borrower classification of the borrower. The provisional borrower classification may be specified based on the estimated result of estimating the usage information at the time of return from the intermediate usage information, for example. When the classification module 103 determines that the provisional borrower classification is a borrower classification for which treatment is more disadvantageous than the current one, the communication module 102 transmits information to that effect together with a notification request. The destination of the information may be the battery 300 or an information communication terminal owned by the borrower. Then, the equipment that receives the information notifies the borrower.

By doing so, it is possible to prevent unintended treatment from being applied to the borrower.

[Modification 3]
In the above-described embodiment and modified example, the treatment is explained as being the borrowing fee for the next time onward, but implementation of the present invention is not limited to this. The treatment includes, for example, suspending/prohibiting the lending of the battery 300, limiting the lending battery 300 to those whose deterioration is progressing, shortening the selectable lending period, and limiting the charging/discharging current capacity during the lending period. Extending the selectable lending period, charging and discharging current capacity during the lending period , increasing the number of batteries 300 that can be rented, and so on.

Also, as a mode of use of the battery 300, the usage temperature and the charge/discharge current value have been described, but it will be easily understood that the implementation of the present invention is not limited to this. For example, the information acquired as the usage mode includes the usage temperature of the battery during the period when the rental service is provided, the charge/discharge current value, the state of charge (SOC), and the depth of discharge (DOD) that indicates the ratio of the amount of discharge to the capacity. : Depth of Discharge), and at least one of an impact applied to the battery 300 may be included. Here, the impact applied to battery 300 is a parameter for considering the risk of mechanical damage to battery 300 .

Further, in the loan management system of the present embodiment, the management server 100 has been described as managing borrower information, classifying borrowers, and determining treatment, but implementation of the present invention is not limited to this. . At least some of the functional modules described as having management server 100 may be implemented in charging station 200 .

[Summary of embodiment]
The above embodiment discloses at least the following information processing apparatus and information processing method.

1. The information processing device (100) of the above embodiment includes:
An information processing device (100) for determining treatment of a borrower related to a battery lending service,
a management means (101) for managing the borrower's information;
Acquisition means (102) for acquiring usage information indicating how the battery is used by the borrower;
A plurality of borrowers who refer to the information of the borrower managed by the management means for determining the treatment for the provision of the lending service to the borrower, based on the usage information acquired by the acquisition means. Classifying means (103) for classifying into one of the categories.
According to this embodiment, the borrower's information is classified based on the borrower's actual usage of the battery, and the classification is referred to when determining treatment, so fairness among borrowers is ensured. can do. In other words, a classification is made by evaluating how the battery was actually used, and this is referred to in determining treatment. It can be separated from the borrower who used it.

2. In the above embodiment,
further comprising determining means (104) for determining said treatment for said borrower;
The determining means differentiates the treatment of the borrower according to the borrower category into which the information on the borrower is classified.
According to this embodiment, treatment can be differentiated between borrowers who use batteries in different manners.

3. In the above embodiment,
The determining means controls to maintain the determined treatment of the borrower with respect to at least one subsequent provision of the lending service to the borrower.
According to this embodiment, when the borrower temporarily needs to use the battery in a different manner, it is possible to avoid a sudden change in treatment due to the irregular use. Further, for example, for a borrower who has continuously used the battery in such a manner as to suppress the progress of deterioration of the battery, it is possible to determine treatment based on a suitable evaluation of the history of the use.

4. In the above embodiment,
The borrower category classifies characteristics of the borrower regarding use of the battery.
According to this embodiment, it is possible to classify the usage characteristics of how the borrower tends to use the battery as a measure to determine whether or not the borrower can progress the deterioration of the battery, and reflect it in treatment.

5. In the above embodiment,
The determining means determines the treatment that is more disadvantageous to the borrower in the borrower classification that indicates a usage characteristic that tends to accelerate deterioration of the battery.
According to this embodiment, it is possible to give treatment in anticipation of compensation for losses that may occur in the future to the borrower who may cause deterioration of the battery.

6. In the above embodiment,
It further comprises presenting means (204) for presenting a usage mode of the battery for being classified into the borrower category related to the more advantageous treatment after the treatment is determined by the determining means.
According to this embodiment, it is possible to present a usage mode for making the treatment more advantageous for the determined treatment. Therefore, efficient operation of the battery is expected, and as a result, the amount of waste of the battery can be reduced. can be connected.

7. In the above embodiment,
The acquiring means further acquires intermediate usage information indicating an intermediate usage state of the battery during the period of provision of the lending service to the borrower,
The information processing device is in a state in which the intermediate use information acquired by the acquisition means is expected to be classified into the borrower classification for which the treatment more disadvantageous than the currently classified borrower classification is determined. In some cases, it further comprises notification means (102) for notifying the borrower.
According to this embodiment, it is possible to appropriately inform the borrower that unintended treatment may be applied to the borrower, or prevent unintended treatment from being applied to the borrower.

8. In the above embodiment,
The treatment defines a fee for borrowing the battery by the borrower.
According to this embodiment, the cost of the battery for providing the service can be recovered appropriately according to the usage mode of the borrower.

9. In the above embodiment,
The classification by the classification means is performed without diagnosing deterioration of the battery.
According to this embodiment, it is possible to determine the treatment of the borrower after excluding the element of the difference in the degree of deterioration caused by the deterioration state of the lent battery. improves.

10. In the above embodiment,
The usage mode of the battery includes at least one of the operating temperature, charging/discharging current value, charging rate, depth of discharge, and shock given to the battery during the provision period of the lending service.
According to this embodiment, it is possible to more preferably extract usage patterns that may cause deterioration of the battery.

11. In the above embodiment,
The usage information indicates how the borrower used the battery in at least one past provision of the lending service to the borrower, including the current provision of the lending service.
According to this embodiment, for example, it is possible to intentionally lower the rental fee and avoid overuse of the battery. It can also encourage borrowers to continue using preferred batteries for more favorable treatment.

12. The information processing method of the above embodiment includes:
An information processing method for determining treatment of a borrower related to a battery lending service,
An information processing device (100) comprising management means (101) for managing information on the borrower,
obtaining usage information indicating how the borrower uses the battery (S401);
Based on the acquired usage information, the information of the borrower managed by the management means is selected from any of a plurality of borrower classifications referred to in determining treatment for the provision of the lending service to the borrower. Crab classify (S403)
Have a process.
According to this embodiment, the borrower's information is classified based on the borrower's actual usage of the battery, and the classification is referred to when determining treatment, so fairness among borrowers is ensured. can do. In other words, a classification is made by evaluating how the battery was actually used, and this is referred to in determining treatment. It can be separated from the borrower who used it.

The invention is not limited to the above embodiments, and various modifications and changes are possible within the scope of the invention.

Claims

An information processing device that determines the treatment of a borrower related to a battery lending service,
a management means for managing the borrower's information;
Acquisition means for acquiring usage information indicating how the battery is used by the borrower;
A plurality of borrowers who refer to the information of the borrower managed by the management means for determining the treatment for the provision of the lending service to the borrower, based on the usage information acquired by the acquisition means. Classifying means for classifying into one of the categories;
An information processing device characterized by:
The information processing device according to claim 1,
further comprising determining means for determining said treatment for said borrower;
The determination means varies the treatment of the borrower according to the borrower classification into which the information on the borrower is classified;
An information processing device characterized by:
The information processing device according to claim 2,
The determining means controls to maintain the determined treatment of the borrower with respect to at least one subsequent provision of the lending service to the borrower;
An information processing device characterized by:
The information processing device according to claim 2 or 3,
The borrower category classifies characteristics of the borrower related to use of the battery.
An information processing device characterized by:
The information processing device according to claim 4,
The determining means determines the treatment that is more disadvantageous to the borrower for the borrower classification that indicates a usage characteristic that tends to accelerate the deterioration of the battery.
An information processing device characterized by:
The information processing device according to any one of claims 2 to 5,
further comprising presenting means for presenting a usage mode of the battery for being classified into the borrower category related to the more advantageous treatment after the treatment is determined by the determining means;
An information processing device characterized by:
The information processing device according to any one of claims 2 to 5,
The acquiring means further acquires intermediate usage information indicating an intermediate usage state of the battery during the period of provision of the lending service to the borrower,
The information processing device is in a state in which the intermediate use information acquired by the acquisition means is expected to be classified into the borrower classification for which the treatment more disadvantageous than the currently classified borrower classification is determined. In some cases, further comprising notification means for notifying the borrower,
An information processing device characterized by:
The information processing device according to any one of claims 1 to 7,
the treatment determines a fee for borrowing the battery by the borrower;
An information processing device characterized by:
The information processing device according to any one of claims 1 to 8,
The classification by the classification means is performed without diagnosing deterioration of the battery.
An information processing device characterized by:
The information processing device according to any one of claims 1 to 9,
The manner of use of the battery includes at least one of the operating temperature, charging/discharging current value, charging rate, depth of discharge, and impact given to the battery during the period of provision of the lending service.
An information processing device characterized by:
The information processing device according to any one of claims 1 to 10,
The usage information indicates the mode of use of the battery by the borrower in at least one provision of the lending service to the borrower in the past, including the current provision of the lending service;
An information processing device characterized by:
An information processing method for determining treatment of a borrower related to a battery lending service,
An information processing device comprising management means for managing information on the borrower,
Acquiring usage information indicating how the battery is used by the borrower;
Based on the acquired usage information, the information of the borrower managed by the management means is selected from any of a plurality of borrower classifications referred to in determining treatment for the provision of the lending service to the borrower. comprising a step of classifying crabs,
An information processing method characterized by: