WO2022257599A1 - 一种邮件管理方法及电子设备 - Google Patents

一种邮件管理方法及电子设备 Download PDF

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Publication number
WO2022257599A1
WO2022257599A1 PCT/CN2022/086901 CN2022086901W WO2022257599A1 WO 2022257599 A1 WO2022257599 A1 WO 2022257599A1 CN 2022086901 W CN2022086901 W CN 2022086901W WO 2022257599 A1 WO2022257599 A1 WO 2022257599A1
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WIPO (PCT)
Prior art keywords
email
electronic device
reply
reminder
mail
Prior art date
Application number
PCT/CN2022/086901
Other languages
English (en)
French (fr)
Inventor
刘复成
Original Assignee
荣耀终端有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 荣耀终端有限公司 filed Critical 荣耀终端有限公司
Priority to EP22819202.7A priority Critical patent/EP4220510A4/en
Priority to US18/036,090 priority patent/US20240007430A1/en
Publication of WO2022257599A1 publication Critical patent/WO2022257599A1/zh

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/42—Mailbox-related aspects, e.g. synchronisation of mailboxes
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/904—Browsing; Visualisation therefor
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/166—Editing, e.g. inserting or deleting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063114—Status monitoring or status determination for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/101—Collaborative creation, e.g. joint development of products or services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/234—Monitoring or handling of messages for tracking messages

Definitions

  • the present application relates to the field of computer technology, in particular to a mail management method and electronic equipment.
  • E-mail (referred to as mail) is a communication method that provides information exchange by electronic means, and is a widely used service on the Internet. Through e-mail, a user can communicate with another user anywhere in the world. During daily work and business dealings, emails sent by users (eg, publishers) often require recipients to process and reply in a timely manner. It is also necessary for the user to regularly check the reply status of the first email that has been sent, and remind the unprocessed recipients.
  • users' mailboxes may receive a large number of other emails every day. If the user checks the received emails one by one to confirm whether the recipient has completed the reply to the first email, it will inevitably lead to low efficiency of human-computer interaction and a low degree of intelligence.
  • the embodiment of the present application provides an email management method and an electronic device, by automatically counting and displaying the reply status of the first email, thereby eliminating the need to manually check the received emails one by one, improving the efficiency of human-computer interaction and the intelligence of email data degree.
  • the embodiment of the present application provides a mail management method, the method further includes: the electronic device sends a first mail to the mail receiving device; the first mail is a mail configured with time-limited information, and the time-limited information uses Instructing the mail receiving device to remind the first mail; the electronic device receives a reply mail from the mail receiving device to the first mail; the electronic device counts the number of emails corresponding to the first mail Reply status: the electronic device displays the reply status corresponding to the first email on the task management interface of the email application, wherein the reply status includes the reply status of at least one reply email corresponding to the first email.
  • the electronic device after sending the first email, can not only count the reply emails in real time, but also display the reply status in the task management interface of the email application. In this way, for the first email with time limit information, that is, the email that needs to urge the recipient to handle it in time, the user does not need to check whether there is a reply email of the first email among the mass of received emails. There is also no need to manually count the processing situation corresponding to the first mail. Thus, the efficiency of human-computer interaction is improved.
  • the method further includes:
  • the electronic device receives the mail, and parses the reply chain of the mail from the mail header of the mail;
  • the recognition accuracy of the reply email corresponding to the first email is improved.
  • the task management interface further includes: a processing status of a second email, where the second email is an email received by the electronic device and has time limit information, so The processing status mentioned above includes processed and not processed.
  • the reply status includes a reply ratio chart and/or a reply ratio;
  • the electronic device counts the number of reply emails and the total number of receiving mailboxes corresponding to the first email, and determines a reply ratio chart and/or a reply ratio.
  • the reply status may be a reply ratio chart. That is, a graph representing the ratio between the number of receiving mailboxes that have replied to the first email and the number of all receiving mailboxes corresponding to the first email.
  • the reply status may also be the reply ratio. That is, it is a numerical value representing a ratio between the number of receiving mailboxes that have replied to the first email and the number of all receiving mailboxes corresponding to the first email.
  • the reply status may also include a reply ratio chart and a reply ratio at the same time.
  • the task management interface further includes a task item corresponding to the first email, and the method further includes:
  • the electronic device When the electronic device receives an operation on the task item, it displays reply details of the first email; wherein, the reply details include information indicating whether a receiving mailbox corresponding to the first email replies.
  • the time limit information includes a reminder time point; the method further includes:
  • the electronic device puts the task item of the first email on top and/or displays the task item corresponding to the first email in the task management interface to be displayed. mark.
  • the task item of the first email may be displayed on top of the task management interface. Therefore, the user is reminded to pay attention to the first email that has been sent, and the first email that has been sent is prevented from being forgotten. In this way, even if the receiving mailbox has not completed the reply to the first email, the user can also make targeted reminders.
  • a to-do mark may be displayed corresponding to the task item of the first email. Therefore, the user is reminded to pay attention to the first email that has been sent, and the first email that has been sent is prevented from being forgotten. In this way, even if the receiving mailbox has not completed the reply to the first email, the user can also make targeted reminders.
  • the task item of the first email is displayed on top and the task item corresponding to the first email is displayed To do mark.
  • the user can also set a preset reminder time point different from the reminder time point, so that when the system time reaches the preset reminder time point, in the task management interface, Displaying the task item of the first email on top and/or displaying a to-do mark corresponding to the task item of the first email.
  • the time limit information includes a reminder time point; the method further includes:
  • the electronic device displays the first email on top and/or displays a to-do mark corresponding to the first email in the outbox interface of the email application.
  • the system time reaches the reminder time point, in the outbox interface of the mail application, the first email is displayed on top.
  • a to-do mark is displayed corresponding to the first email in the outbox interface of the email application.
  • the user can also set a preset reminder time point different from the reminder time point. In this way, when the system time reaches the preset reminder time point, the outbox interface of the mail application , displaying the first email on top and/or displaying a to-do mark corresponding to the first email.
  • the time limit information includes a deadline; the method further includes:
  • the electronic device in the task management interface, corresponds to the task of the first email
  • the overdue mark is displayed for the item, and/or in the task management interface, the task item of the first email is displayed on top.
  • the task management interface in the case that the system time exceeds the deadline and no reply email from at least one receiving mailbox for the first email is received, in the task management interface, the task corresponding to the first email Items show an overdue mark.
  • the task management interface when the system time exceeds the deadline and no reply email from at least one receiving mailbox for the first email is received, in the task management interface, corresponding to the first email The task item displays an overdue mark, and the task item of the first email is displayed on top.
  • the user can also set a preset overdue reminder time that is different from the deadline. In this way, when the system time exceeds the overdue reminder time, and no reply email from at least one receiving mailbox for the first email is received, the electronic device, in the task management interface, corresponds to the first email The task item displays an overdue mark, and/or in the task management interface, the task item of the first email is displayed on top.
  • the time limit information includes a deadline; the method further includes: when the system time exceeds the deadline and at least one receiving mailbox is not received for the first In the case of a reply email of an email, the electronic device displays an overdue mark corresponding to the first email in the outbox interface of the email application, and/or in the outbox interface, sends the first email Show on top.
  • the method further includes: reminding the first email through a calendar application or an alarm clock application in the electronic device, so as to prompt the user to view the first email.
  • the reply status of the message is not limited to:
  • the user can also be reminded in time when the user does not start the mail application.
  • the method before reminding the first email through a calendar application or an alarm clock application in the electronic device, the method further includes: according to the time limit information , configure schedule reminders in the calendar application, and/or configure alarm clock reminders in the alarm clock application.
  • an embodiment of the present application provides an electronic device, the electronic device includes one or more processors, one or more memories, and a wireless communication module; the one or more memories and the wireless communication module communicate with the the one or more processors are coupled;
  • the one or more memories are used to send a first mail to a mail receiving device; the first mail is a mail configured with time-limit information, and the time-limit information is used to instruct the mail receiving device to process the first mail handling reminders; receiving a reply email from the email receiving device to the first email; counting the reply status corresponding to the first email; displaying the reply status corresponding to the first email on the task management interface of the email application, Wherein, the reply status includes the reply status of at least one reply email corresponding to the first email.
  • the one or more memories are also used to receive emails, parse out the reply chain of the mail from the mail header of the mail; confirm that the reply chain indicates The source email of is the first email, and it is determined that the email is a reply email to the first email.
  • the task management interface further includes: the one or more memories are also used for processing status of received emails with time limit information, where the processing status Including processed and unprocessed.
  • the reply status includes a reply ratio chart and/or a reply ratio
  • the one or more memories are also used to count the number of reply emails and the total number of receiving mailboxes corresponding to the first email, and determine a reply ratio map and/or a reply ratio.
  • the task management interface further includes a task item corresponding to the first email, and the one or more memories are further configured to receive an operation on the task item , the reply details of the first email are displayed; wherein, the reply details include information indicating whether the receiving mailbox corresponding to the first email replies.
  • the time limit information includes a reminder time point; when the system time reaches the reminder time point, the one or more memories are also used to In the management interface, the task item of the first email is displayed on top and/or a to-do mark is displayed corresponding to the task item of the first email.
  • the time limit information includes a reminder time point; when the system time reaches the reminder time point, the one or more memories are also used in the mail application In the outbox interface, display the first email on top and/or display a to-do mark corresponding to the first email.
  • the time limit information includes a deadline; when the system time exceeds the deadline and no reply email from at least one receiving mailbox for the first email is received
  • the one or more storage devices are further used to display an overdue mark on the task item corresponding to the first email in the task management interface, and/or in the task management interface, to set the first email to The task items for are displayed on top.
  • the time limit information includes a deadline; when the system time exceeds the deadline and no reply email from at least one receiving mailbox for the first email is received
  • the one or more memories are also used to display an overdue mark corresponding to the first email in the outbox interface of the mail application, and/or in the outbox interface, the first email Show on top.
  • the one or more memories are further configured to remind the first email through a calendar application or an alarm clock application in the electronic device, so as to remind the user to check The reply status of the first email.
  • the one or more memories are further configured to configure a schedule reminder in a calendar application and/or configure an alarm clock reminder in an alarm clock application according to the time limit information.
  • the embodiment of the present application provides a computer storage medium, including computer instructions, and when the computer instructions are run on the electronic device, the electronic device executes the first aspect and any possible design method thereof. the method described.
  • an embodiment of the present application provides a computer program product.
  • the computer program product runs on a computer, the computer executes the method described in the first aspect and any possible design manner thereof.
  • the electronic device described in the second aspect and any possible design thereof provided above, the computer storage medium described in the third aspect, and the computer program product described in the fourth aspect are all used to execute
  • the beneficial effects that can be achieved can refer to the beneficial effects of the corresponding methods provided above, and will not be repeated here.
  • FIG. 1 is a schematic diagram of a system architecture provided by an embodiment of the present application.
  • FIG. 2 is a schematic diagram of a hardware architecture of an electronic device provided in an embodiment of the present application.
  • FIG. 3 is a schematic display diagram of an email sending terminal provided by an embodiment of the present application.
  • FIG. 4 is another schematic display of the mail sending end provided by the embodiment of the present application.
  • FIG. 5 is another schematic display of the mail sending terminal provided by the embodiment of the present application.
  • FIG. 6 is another schematic display diagram of the mail sending end provided by the embodiment of the present application.
  • FIG. 7 is a schematic display diagram of a mail receiving end provided by an embodiment of the present application.
  • FIG. 8 is another schematic display of the mail receiving end provided by the embodiment of the present application.
  • FIG. 9 is another schematic display of the mail receiving terminal provided by the embodiment of the present application.
  • FIG. 10 is another schematic display of the mail receiving end provided by the embodiment of the present application.
  • FIG. 11 is another schematic display of the mail receiving end provided by the embodiment of the present application.
  • FIG. 12A is another schematic display of the mail receiving end provided by the embodiment of the present application.
  • FIG. 12B is another schematic display of the mail receiving terminal provided by the embodiment of the present application.
  • FIG. 13 is another schematic display of the mail sending terminal provided by the embodiment of the present application.
  • FIG. 14 is another schematic display of the mail sending terminal provided by the embodiment of the present application.
  • FIG. 15 is another schematic display of the mail sending end provided by the embodiment of the present application.
  • FIG. 16 is another schematic display of the mail sending terminal provided by the embodiment of the present application.
  • FIG. 17 is another schematic display of the mail sending end provided by the embodiment of the present application.
  • FIG. 18 is a schematic diagram of the architecture of the mail application program provided by the embodiment of the present application.
  • FIG. 19 is an interaction diagram of functional modules for implementing time limit information configuration provided by the embodiment of the present application.
  • FIG. 20 is a flow chart of steps for sending emails in the email creation method provided by the embodiment of the present application.
  • Fig. 21 is an interactive diagram of the centralized display of tasks performed by the first device in the method provided by the embodiment of the present application;
  • FIG. 22 is an interaction diagram of functional modules for implementing internal reminders in email applications provided by the embodiment of the present application.
  • FIG. 23 is an interaction diagram of functional modules for realizing reminders of other applications provided by the embodiment of the present application.
  • FIG. 24 is an interaction diagram of functional modules for implementing task status monitoring of the first sent email provided by the embodiment of the present application.
  • FIG. 25 is an interaction diagram of functional modules for realizing the reminder of the first received email provided by the embodiment of the present application.
  • Fig. 26 is a flow chart of steps for reminding the received first device provided by the embodiment of the present application.
  • FIG. 27 is a schematic composition diagram of a chip system provided by an embodiment of the present application.
  • first and second are used for descriptive purposes only, and cannot be understood as indicating or implying relative importance or implicitly specifying the quantity of indicated technical features. Thus, a feature defined as “first” and “second” may explicitly or implicitly include one or more of these features. In the description of this embodiment, unless otherwise specified, “plurality” means two or more.
  • FIG. 1 is a schematic diagram of a system architecture provided by an embodiment of the present application, including two electronic devices, namely a first device and a second device, and one or more servers.
  • the first device and the second device may install an email application (application, APP).
  • the first device and the second device can obtain the mail service from the corresponding server through the mail APP.
  • the first device and the second device log in the user's mailbox through the email APP, and then send and receive emails through a server corresponding to the logged-in mailbox (hereinafter referred to as: corresponding server for short).
  • the first device and the second device may assume different roles.
  • the first device may be an email sender, that is, assume the role of email sending; the second device may be an email receiver, that is, assume the role of email reception.
  • the first device can send an email to the second device through the corresponding server.
  • the second device may also receive the email sent by the first device through the corresponding server.
  • the first device may be an email receiving end, and the second device may be an email sending end.
  • the second device can send an email to the first device through the corresponding server.
  • the first device can also receive the email sent by the second device through the corresponding server.
  • the electronic device in the embodiment of the present application may be a mobile phone, a tablet computer, a desktop computer (desktop computer), a handheld computer, a notebook computer (laptop computer), Ultra-mobile personal computer (ultra-mobile personal computer, UMPC), netbook, personal digital assistant (personal digital assistant, PDA), augmented reality (augmented reality, AR) ⁇ virtual reality (virtual reality, VR) equipment, etc.
  • PDA personal digital assistant
  • augmented reality augmented reality, AR
  • VR virtual reality
  • the operating system of the electronic device may be Android, Hongmeng system, IOS system or other operating systems, and the embodiment of the present application does not limit the type of the operating system of the electronic device.
  • electronic device 200 can comprise: processor 210, external memory interface 220, internal memory 221, universal serial bus (universal serial bus, USB) interface 230, charging management module 240, power management Module 241, battery 242, antenna 1, antenna 2, mobile communication module 250, wireless communication module 260, audio module 270, speaker 270A, receiver 270B, microphone 270C, earphone jack 270D, sensor module 280, button 290, motor 291, indication device 292, camera 293, display screen 294, and subscriber identification module (subscriber identification module, SIM) card interface 295, etc.
  • SIM subscriber identification module
  • the above-mentioned sensor module 280 may include sensors such as pressure sensor, gyroscope sensor, air pressure sensor, magnetic sensor, acceleration sensor, distance sensor, proximity light sensor, fingerprint sensor, temperature sensor, touch sensor, ambient light sensor and bone conduction sensor.
  • sensors such as pressure sensor, gyroscope sensor, air pressure sensor, magnetic sensor, acceleration sensor, distance sensor, proximity light sensor, fingerprint sensor, temperature sensor, touch sensor, ambient light sensor and bone conduction sensor.
  • the structure shown in this embodiment does not constitute a specific limitation on the electronic device 200 .
  • the electronic device 200 may include more or fewer components than shown, or combine certain components, or separate certain components, or arrange different components.
  • the illustrated components can be realized in hardware, software or a combination of software and hardware.
  • the processor 210 may include one or more processing units, for example: the processor 210 may include an application processor (application processor, AP), a modem processor, a graphics processing unit (graphics processing unit, GPU), an image signal processor (image signal processor, ISP), controller, memory, video codec, digital signal processor (digital signal processor, DSP), baseband processor, and/or neural network processor (neural-network processing unit, NPU) Wait. Wherein, different processing units may be independent devices, or may be integrated in one or more processors.
  • application processor application processor, AP
  • modem processor graphics processing unit
  • graphics processing unit graphics processing unit
  • ISP image signal processor
  • controller memory
  • video codec digital signal processor
  • DSP digital signal processor
  • baseband processor baseband processor
  • neural network processor neural-network processing unit, NPU
  • the controller may be the nerve center and command center of the electronic device 200 .
  • the controller can generate an operation control signal according to the instruction opcode and timing signal, and complete the control of fetching and executing the instruction.
  • a memory may also be provided in the processor 210 for storing instructions and data.
  • the memory in processor 210 is a cache memory.
  • the memory may hold instructions or data that the processor 210 has just used or recycled. If the processor 210 needs to use the instruction or data again, it can be called directly from the memory. Repeated access is avoided, and the waiting time of the processor 210 is reduced, thereby improving the efficiency of the system.
  • processor 210 may include one or more interfaces.
  • the interface may include an integrated circuit (inter-integrated circuit, I2C) interface, an integrated circuit built-in audio (inter-integrated circuit sound, I2S) interface, a pulse code modulation (pulse code modulation, PCM) interface, a universal asynchronous transmitter (universal asynchronous receiver/transmitter, UART) interface, mobile industry processor interface (mobile industry processor interface, MIPI), general-purpose input and output (general-purpose input/output, GPIO) interface, subscriber identity module (subscriber identity module, SIM) interface, and /or universal serial bus (universal serial bus, USB) interface, etc.
  • I2C integrated circuit
  • I2S integrated circuit built-in audio
  • PCM pulse code modulation
  • PCM pulse code modulation
  • UART universal asynchronous transmitter
  • MIPI mobile industry processor interface
  • GPIO general-purpose input and output
  • subscriber identity module subscriber identity module
  • SIM subscriber identity module
  • USB universal serial bus
  • the interface connection relationship among the modules shown in this embodiment is only a schematic illustration, and does not constitute a structural limitation of the electronic device 200 .
  • the electronic device 200 may also adopt different interface connection methods in the above embodiments, or a combination of multiple interface connection methods.
  • the charging management module 240 is configured to receive charging input from the charger.
  • the charger may be a wireless charger or a wired charger. While the charging management module 240 is charging the battery 242 , it can also supply power to the electronic device through the power management module 241 .
  • the power management module 241 is used for connecting the battery 242 , the charging management module 240 and the processor 210 .
  • the power management module 241 receives the input from the battery 242 and/or the charging management module 240 to provide power for the processor 210 , internal memory 221 , external memory, display screen 294 , camera 293 , and wireless communication module 260 .
  • the power management module 241 and the charging management module 240 can also be set in the same device.
  • the wireless communication function of the electronic device 200 can be realized by the antenna 1, the antenna 2, the mobile communication module 250, the wireless communication module 260, the modem processor and the baseband processor.
  • the antenna 1 of the electronic device 200 is coupled to the mobile communication module 250, and the antenna 2 is coupled to the wireless communication module 260, so that the electronic device 200 can communicate with the network and other devices through wireless communication technology.
  • Antenna 1 and Antenna 2 are used to transmit and receive electromagnetic wave signals.
  • Each antenna in electronic device 200 may be used to cover single or multiple communication frequency bands. Different antennas can also be multiplexed to improve the utilization of the antennas.
  • Antenna 1 can be multiplexed as a diversity antenna of the WLAN.
  • the antenna may be used in conjunction with a tuning switch.
  • the mobile communication module 250 can provide wireless communication solutions including 2G/3G/4G/5G applied on the electronic device 200 .
  • the mobile communication module 250 may include at least one filter, switch, power amplifier, low noise amplifier (low noise amplifier, LNA) and the like.
  • the mobile communication module 250 can receive electromagnetic waves through the antenna 1, filter and amplify the received electromagnetic waves, and send them to the modem processor for demodulation.
  • the mobile communication module 250 can also amplify the signal modulated by the modem processor, convert it into electromagnetic wave and radiate it through the antenna 1 .
  • at least part of the functional modules of the mobile communication module 250 may be set in the processor 210 .
  • at least part of the functional modules of the mobile communication module 250 and at least part of the modules of the processor 210 may be set in the same device.
  • the wireless communication module 260 can provide applications on the electronic device 200 including WLAN (such as (wireless fidelity, Wi-Fi) network), Bluetooth (bluetooth, BT), global navigation satellite system (global navigation satellite system, GNSS), frequency modulation ( frequency modulation, FM), near field communication technology (near field communication, NFC), infrared technology (infrared, IR) and other wireless communication solutions.
  • WLAN such as (wireless fidelity, Wi-Fi) network
  • Bluetooth bluetooth, BT
  • global navigation satellite system global navigation satellite system, GNSS
  • frequency modulation frequency modulation, FM
  • near field communication technology near field communication, NFC
  • infrared technology infrared, IR
  • the wireless communication module 260 may be one or more devices integrating at least one communication processing module.
  • the wireless communication module 260 receives electromagnetic waves via the antenna 2 , frequency-modulates and filters the electromagnetic wave signals, and sends the processed signals to the processor 210 .
  • the wireless communication module 260 can also receive the signal to be sent from the processor 210 , frequency-modulate it, amplify it, and convert it into electromagnetic waves through the antenna 2 to radiate out.
  • the electronic device 200 realizes the display function through the GPU, the display screen 294 , and the application processor.
  • the GPU is a microprocessor for image processing, and is connected to the display screen 294 and the application processor. GPUs are used to perform mathematical and geometric calculations for graphics rendering.
  • Processor 210 may include one or more GPUs that execute program instructions to generate or change display information.
  • the display screen 294 is used to display images, videos and the like.
  • the display screen 294 includes a display panel.
  • the electronic device 200 can realize the shooting function through the ISP, the camera 293 , the video codec, the GPU, the display screen 294 and the application processor.
  • the ISP is used for processing the data fed back by the camera 293 .
  • Camera 293 is used to capture still images or video.
  • the electronic device 200 may include 1 or N cameras 293, where N is a positive integer greater than 1.
  • the external memory interface 220 can be used to connect an external memory card, such as a Micro SD card, to expand the storage capacity of the electronic device 200.
  • the external memory card communicates with the processor 210 through the external memory interface 220 to implement a data storage function. Such as saving music, video and other files in the external memory card.
  • the internal memory 221 may be used to store computer-executable program codes including instructions.
  • the processor 210 executes various functional applications and data processing of the electronic device 200 by executing instructions stored in the internal memory 221 .
  • the processor 210 may execute instructions stored in the internal memory 221, and the internal memory 221 may include a program storage area and a data storage area.
  • the stored program area can store an operating system, at least one application program required by a function (such as a sound playing function, an image playing function, etc.) and the like.
  • the storage data area can store data created during the use of the electronic device 200 (such as audio data, phonebook, etc.) and the like.
  • the internal memory 221 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one magnetic disk storage device, flash memory device, universal flash memory (universal flash storage, UFS) and the like.
  • the electronic device 200 can realize the audio function through the audio module 270 , the speaker 270A, the receiver 270B, the microphone 270C, the earphone interface 270D, and the application processor. Such as music playback, recording, etc.
  • the keys 290 include a power key, a volume key and the like.
  • the key 290 may be a mechanical key. It can also be a touch button.
  • the motor 291 can generate a vibrating reminder.
  • the motor 291 can be used for incoming call vibration prompts, and can also be used for touch vibration feedback.
  • the indicator 292 can be an indicator light, which can be used to indicate the charging status, the change of the battery capacity, and also can be used to indicate messages, missed calls, notifications and so on.
  • the SIM card interface 295 is used for connecting a SIM card.
  • the SIM card can be connected and separated from the electronic device 200 by inserting it into the SIM card interface 295 or pulling it out from the SIM card interface 295 .
  • the electronic device 200 may support 1 or N SIM card interfaces, where N is a positive integer greater than 1.
  • SIM card interface 295 can support Nano SIM card, Micro SIM card, SIM card etc.
  • emails are often used to release tasks, check affairs, and notify events.
  • the emails used for the release of task items or the investigation of affairs often require the recipient to reply to the email after handling related matters. For example, if the publisher publishes a task item to the receiver by email, the receiver needs to send the processing result of the task item back to the publisher by email after processing the task item.
  • the receiver's mailbox that is, the receiving mailbox of the first email
  • the display position of the first email in the receiving mailbox will be replaced by the new email. This also means that if the recipient does not immediately process and reply to the first email, then there may be a situation where the first email is ignored by the recipient.
  • an embodiment of the present application provides a mail management method.
  • the publisher's mailbox that is, the publishing mailbox
  • the receiving mailbox reminds the recipient to process the first email in time according to the time limit information carried in the first email. Prevent the recipient from forgetting to process the first email, improve the efficiency of human-computer interaction and the intelligence of email.
  • the first device is the sending end of the first email
  • the second device is the receiving end of the first email
  • the second device logs into the receiving mailbox of the first mail, and may also be called a mail receiving device.
  • the first device eg, mobile phone 1
  • the first device is an email sender of the first email, and can create the first email and send it to the second device.
  • the mobile phone 1 can display the interface shown in (a) in FIG. 3 , that is, the mailbox interface 304 of user A (also called the first interface of the mail application).
  • the mailbox interface 304 includes different emails received by user A's mailbox, and each email is arranged according to time sequence.
  • the mailbox interface 304 also includes controls for creating new emails, such as the control 301 shown in (a) of FIG. 3 .
  • the email editing interface as shown in (b) in FIG. 3 may be displayed.
  • the above-mentioned email editing interface includes an input field for configuring a receiving mailbox, for example, the input box 302 of the recipient shown in (b) of FIG. 3 .
  • the user can input an email address in the recipient's input box 302, so that the mobile phone 1 can obtain the email address input by the user, and the email address input by the user can be displayed at the recipient's input box 302
  • the address or the mailbox name corresponding to the email address Understandably, both the email address and the email address corresponding to the email address refer to the same email address.
  • the recipient's input box 302 may also include a control for searching the mailbox address book, such as the control 3021 shown in (b) of FIG. 3 .
  • the mobile phone 1 After the mobile phone 1 receives the user's click operation on the control 3021, it can display the mailbox address book interface.
  • the mailbox address list interface includes a plurality of mailbox addresses and mailbox names corresponding to each mailbox address. The user can select an email address in the email address book interface, and the mobile phone 1 can obtain the email address selected by the user according to the user's selection operation in the email address book interface. And the mailbox name corresponding to the mailbox address is displayed in the recipient input box 302 .
  • the mailbox configured by the user in the recipient input box 302 is the receiving mailbox of the first email, and at the same time, it is also the mailbox that needs to actually process and reply the first email.
  • mobile phone 1 when creating the first email (mail 4 for short) whose subject is "please complete task item B", mobile phone 1 receives the email addresses of user B and user C input by the user in the input box 302 of the recipient, and The person input box 302 displays the mailbox names of user B and user C.
  • the mailboxes of user B and user C are the mailboxes that need to actually process and reply to email 4.
  • the email editing interface also includes a function entry for configuring time limit information, for example, a reminder column 303 .
  • a function entry for configuring time limit information for example, a reminder column 303 .
  • the mobile phone 1 can configure time limit information for the first email being edited according to the user's operation on the reminder bar 303 .
  • the above time limit information may include: one or more items of a reminder period, a deadline, and a reminder time point.
  • the above time limit information may indicate the time limit for handling the first mail.
  • the above-mentioned reminder period is a parameter indicating a time interval between two adjacent reminders, and is used to realize cyclic reminders.
  • the aforementioned deadline is the deadline for receiving mailboxes (for example, the mailboxes of user B and user C) to process and reply to the first email.
  • the above reminder time point is the time for a single reminder to process the first email. The reminder time point is valid when the receiving mailbox has not been processed and the first email is replied.
  • the reminder time configured in email 4 is 10:25 am on April 30, if the time reaches 10:25 am on April 30 and user C's mailbox does not reply to email 4, then at the reminder time Under the instructions of the point, the mailbox of user C will automatically remind. For another example, if user B's mailbox has replied to email 4 before 10:25 am on April 30, then user B's mailbox will not be reminded.
  • the reminder bar 303 includes controls for setting time limit information, for example, the reminder configuration 304 shown in (b) of FIG. 3 .
  • the user can set time limit information for the first email being edited (for example, email 4) by operating the "reminder configuration" control.
  • the mobile phone 1 can configure the time limit information for the first email being edited according to the user's operation on the reminder configuration 304.
  • the mobile phone 1 may display an input box for inputting time limit information.
  • the user can input time limit information in the input box, such as inputting time limit information in the input box through a virtual keyboard.
  • the mobile phone 1 can obtain the time limit information input by the user.
  • time limit information can also be configured through different controls in the reminder bar 303 .
  • the reminder bar 303 includes a control (also referred to as a first control) for setting a reminder period, for example, the period configuration 401 shown in (a) of FIG. 4 .
  • a control also referred to as a first control
  • the user operates the cycle configuration 401 to set a reminder cycle.
  • the mobile phone 1 can configure a reminder cycle for the first email being edited according to the user's operation on the cycle configuration 401 .
  • a first selection box 402 may be displayed.
  • the above-mentioned first selection box 402 includes a plurality of optional cycle parameters (also referred to as configuration items for characterizing a cycle).
  • the mobile phone 1 can configure a reminder cycle for the first email being edited according to the user's selection operation on the cycle parameter, such as a click operation.
  • the first selection box 402 may include optional cycle parameters such as “none”, “10 minutes”, “1 hour”, “1 day”, “1 week”. Taking the user clicking on the period parameter "none” as an example, the mobile phone 1 receives the selection operation on the period parameter "none", which indicates that the user indicates that the email 4 does not need a period reminder. Taking the user's click on the cycle parameter "1 day” as an example, after receiving the selection operation for the cycle parameter "1 day", mobile phone 1 can configure a reminder cycle for email 4 to be reminded every other day.
  • the receiving mailboxes for example, the mailboxes of user B and user C
  • the receiving mailboxes after receiving mail 4 and identifying the reminder cycle, will remind mail 4 every other day until the receiving mailbox completes mail 4 reply.
  • the mobile phone 1 receives the selection operation for other cycle parameters, the same principle as above will be omitted here.
  • the reminder column 303 includes a control (also referred to as a second control) for setting a deadline, for example, the deadline configuration 501 shown in (a) of FIG. 5 .
  • a control also referred to as a second control
  • the user can set a deadline by operating the deadline configuration 501 .
  • the mobile phone 1 can configure a deadline for the first email being edited according to the user's operation on the deadline configuration 501 .
  • a second selection box 502 may be displayed.
  • the second selection box 502 includes a plurality of optional dates and optional time points (that is, configuration items for determining the deadline).
  • the mobile phone 1 configures a deadline for the first email being edited according to the user's operation in the second selection box 502 .
  • the mobile phone 1 can set 4 10:30 am on the 30th of March is configured as the deadline for mail 4.
  • the reminder bar 303 includes a control for setting the deadline and a control for setting the reminder time point (also referred to as a third control).
  • a deadline configuration 501 and a reminder time configuration 601 are included.
  • the user can operate the reminder time configuration 601 to set the reminder time point.
  • the mobile phone 1 can configure the reminder time point for the first email being edited according to the user's operation on the reminder time configuration 601.
  • a third selection box may be displayed.
  • the above-mentioned third selection box includes a plurality of optional time parameters (also referred to as configuration items for determining the reminder time point).
  • the mobile phone 1 can configure a reminder time point for the first email being edited according to the user's operation on the time parameter, for example, a click operation.
  • the above time parameter may be a specific time point, or a time interval from a deadline.
  • the mobile phone 1 can directly configure a reminder time point for the first email being edited according to the user's operation on the time parameter.
  • the time parameters displayed in the third selection box may include 10:10 on April 30, 2021, 10:25 on April 30, 2021, and so on.
  • the mobile phone 1 receives the user's click operation on April 30, 2021 at 10:25, it directly configures 10:25 on April 30, 2021 as the reminder time point of the first email.
  • the mobile phone 1 can configure a reminder time point for the first email being edited according to the user's operation on the time parameter and in combination with the configured deadline.
  • the third selection box 602 may include multiple time parameters such as “none”, “punctual”, “5 minutes ago”, “10 minutes ago”, and “15 minutes ago” .
  • the mobile phone 1 receives the user's click operation on the time parameter of "none". In this scenario, it means that the user does not configure a reminder time point for email 4.
  • the deadline can be configured as the reminder time point of email 4. For example, when the deadline is 10:30 on April 30, 2021, and mobile phone 1 receives a click operation for "on time”, then 10:30 on April 30, 2021 is determined as the reminder time point.
  • the mobile phone 1 receives the user's click operation on the time parameter of "5 minutes ago". And based on the click operation, 5 minutes before the deadline is configured as the reminder time point of email 4. For example, when the deadline is 10:30 on April 30, 2021, and mobile phone 1 receives a click operation for "5 minutes ago", then 10:25 on April 30, 2021 is determined as the reminder time point.
  • the mobile phone 1 receives a click operation on the time parameter "10 minutes ago". And configure 10 minutes before the deadline as the reminder time point of email 4. For example, when the deadline is 10:30 on April 30, 2021, mobile phone 1 receives the click operation for "10 minutes ago", Then set 10:20 on April 30, 2021 as the reminder time point. and so on.
  • the reminder column 303 may include the deadline configuration 501 and the cycle configuration 401 .
  • the implementation manners of configuring the deadline through the deadline configuration 501 and configuring the reminder period through the period configuration 401 may refer to the foregoing embodiments, and details are not repeated here.
  • different types of time limit information can also be configured through the same control in the reminder bar 303 .
  • the mobile phone 1 can configure any one of the reminder period, reminder time point or deadline for the first email being edited according to different operations of the user on the reminder configuration 304 .
  • the mobile phone 1 receives operation 1 of the reminder configuration 304, such as a sliding operation
  • the first selection box 402 shown in (b) in FIG. 4 may be displayed to configure a reminder cycle for the first email being edited.
  • mobile phone 1 receives operation 2 of reminder configuration 304 such as double-clicking, it can display the second selection box 502 shown in (b) in FIG.
  • a third selection box 602 shown in (b) in FIG. 6 is displayed.
  • the mobile phone 1 may also directly display an input box for receiving time limit information to receive the time limit information input by the user.
  • the function of the reminder configuration 304 control can also be switched through the first selection window. That is, when the mobile phone 1 receives the operation for the reminder configuration 304, it displays the first selection window.
  • the first selection window includes an option for configuring a reminder period, an option for configuring a deadline, and an option for configuring a reminder time point.
  • the mobile phone 1 can configure a reminder cycle, a deadline or a reminder time point for the first email being edited according to the user's selection operation on different options in the first selection window, such as a click operation.
  • the mobile phone 1 when the mobile phone 1 receives the user's operation on the option for configuring the reminder cycle in the first selection window, it displays the first selection box 402 shown in (b) in FIG. Configure the reminder period.
  • the second selection box 502 shown in (b) in Figure 5 is displayed to configure the final deadline for the first mail being edited. the term.
  • the mobile phone 1 receives the user's operation on the option for configuring the reminder time point in the first selection window, it displays the third selection box 602 shown in (b) in Figure 6, so as to configure the first email being edited. Reminder time point.
  • the mobile phone 1 After completing the configuration of the time limit information, if the mobile phone 1 receives an email sending instruction, it will send the first email configured with the time limit information to the corresponding receiving mailbox. Exemplarily, the mobile phone 1 receives the email sending operation, for example, after receiving the user's operation on the control 603 shown in (a) in FIG. Mail.
  • the receiving mailbox can automatically remind according to the time limit information carried in the first email.
  • the second device eg, mobile phone 2
  • the mailbox of user B ie, the mailbox for receiving email 4
  • the second device is an email receiving end of the first email, and can receive the first email sent by the first device.
  • the mobile phone 2 may display a mailbox interface 702 as shown in (a) in FIG. 7 .
  • the mailbox interface 702 is a display interface of the mail APP in the normal mode.
  • the mailbox logged into the second device may also be referred to as the current mailbox.
  • the current mailbox corresponding to mobile phone 2 is user B's mailbox.
  • the above-mentioned mailbox interface 702 includes different emails received by the current mailbox, and the emails are arranged according to the order of sending time.
  • the mailbox interface 702 includes an email with the subject of please complete task item B (abbreviated as: email 4), an email with the subject of March attendance sheet (abbreviated as: email 2) and an email with the subject of investigation of transaction A (abbreviated as: mail 3).
  • email 4 is the latest, and the sending time of mail 2 is earlier than mail 4 but later than mail 3. Therefore, mail 4 is displayed at the top of the mailbox interface 702 , and mail 2 and mail 3 are displayed thereafter. Understandably, thereafter, after a new email is received, the new email will be displayed on top, and the display positions of other emails (for example, email 2, email 3, and email 4) will also be adjusted accordingly. In this way, once the mail is not processed in time, it may be submerged in many new mails.
  • the mobile phone 2 may also display a mailbox interface 703 as shown in (b) in FIG. 7 .
  • the mailbox interface 703 is the display interface of the mail APP in the reminder mode. Wherein, the mailbox interface 703 also includes mail2, mail3 and mail4. Similarly, mail 2, mail 3, and mail 4 are also sorted according to the corresponding sending time order.
  • the difference from the mailbox interface 702 is that when the mobile phone 2 displays the received first email (such as email 3 and email 4) in the email interface 703, it can also display a prompt message 1 corresponding to the first email, which is used to remind the user to pay attention to the email.
  • the prompt information 1 may be a special identifier, such as the identifier 701 shown in (b) of FIG. 7 . In this way, among the many emails in the mailbox, the user is reminded to pay attention to the first email received in the mailbox.
  • the above prompt information 1 may be displayed in the mailbox interface 703 all the time. Thus, the first mail is distinguished from other mails.
  • prompt information 1 is displayed corresponding to the first email in the mailbox interface 703 .
  • the prompt message 1 corresponding to the first email is canceled in the mailbox interface 703 .
  • the prompt message 1 can be displayed correspondingly at the first email, until the mobile phone 2 receives a reply operation for the first email, and cancels the prompt message 1 in the first email.
  • Prompt message 1 displayed corresponding to the first email Thereby, the unanswered first mail and other mails in the mailbox can be accurately distinguished.
  • the user can click on mail 4 on the mailbox interface 703 .
  • the mobile phone 2 can receive the user's click operation on the mail 4 .
  • the mobile phone 2 may display the detail interface of the mail 4 as shown in (b) of FIG. 8 .
  • the details interface of the email 4 includes controls for replying emails, such as a control 801 and a control 802 .
  • the above-mentioned control 801 is used to instruct to create a reply email that only replies to the sender (that is, the posting mailbox of email 4).
  • the above-mentioned control 802 is used to instruct to create a reply email to reply to the owner (that is, the sending email address of email 4 and other receiving email addresses involved in email 4).
  • the mobile phone 2 when the mobile phone 2 receives the user's click operation on the control 801 or the control 802 , it can display the email reply interface.
  • the user can create a reply email to email 4 .
  • the mobile phone 2 can receive relevant data of the reply email, such as the recipient, sender, subject, email text, etc. of the reply email.
  • the mobile phone 2 sends the above reply email.
  • the above-mentioned sending control is a control for triggering the sending of the reply mail in the mail reply interface.
  • the operation received by the mobile phone 2 is also the reply operation for the mail 4 .
  • the display of the prompt message 1 of the email 4 can be canceled in the mailbox interface 703 .
  • the mobile phone 2 may also receive the user's operation on the prompt information 1 , for example, when a long press operation is performed on the logo 701 , the prompt information 1 displayed on the corresponding email 4 is canceled.
  • the prompt information 1 displayed on the corresponding email 4 is canceled.
  • prompt information 2 (also called fifth prompt information) corresponding to the first email is displayed on the mailbox interface 703 to replace the first email.
  • Prompt message 1 corresponding to an email is an identifier for indicating that the reply to the first email has been completed, such as the identifier 803 shown in (c) in FIG. 8 .
  • the prompt message 1 is displayed on the mailbox interface 703 corresponding to the first email.
  • the mailbox interface 703 can distinguish which first emails need to be processed and which first emails have been processed.
  • the email app can display reminder information 1, and display reminder information 2 (or cancel the display of reminder information 1) after the current mailbox replies to the first email, so that the user can open
  • the mailbox interface 703 can focus on the first email that needs to be processed, thereby preventing the user from forgetting the first email in the mailbox.
  • the human-computer interaction efficiency of email reply is also improved.
  • the reminder mode of the mail APP is started by default.
  • the mobile phone 2 when the mobile phone 2 receives the user's click operation on the icon of the mail APP, it may display an option window.
  • the above-mentioned option window includes an option representing a normal mode and an option representing a reminder mode.
  • the mobile phone 2 receives the user's operation on the option representing the normal mode, such as a click operation, the normal mode of the mail APP is started.
  • the mobile phone 2 receives the user's operation on the option representing the reminder mode such as a click operation
  • the reminder mode of the mail APP is started.
  • the second device activates the normal mode or the reminder mode of the mail APP, after the current mailbox corresponding to the second device receives the mail, it will identify whether the mail carries time limit information.
  • the mail can be determined as the first mail.
  • the reminder for handling the first mail is realized, so as to urge the user to handle the first mail in time.
  • the above-mentioned processing reminder can be a reminder inside the email APP, such as a fixed-point reminder or an overdue reminder realized by one or a combination of scheduled top display, regular email notification, and reminder information change.
  • the above-mentioned processing reminder may also be reminders of other APPs, such as alarm clock reminders and calendar reminders.
  • the second device that is, the mobile phone 3
  • the mobile phone 3 logs in the mailbox of user C, and displays a mailbox interface 902 .
  • the mailbox interface 902 includes a mail (mail 5 for short), mail 3 and mail 4 with the subject of a promotional album. Understandably, the above-mentioned mail 3 , mail 4 and mail 5 are all mails received by user C's mailbox. Therefore, when the mobile phone 3 logs into the mailbox of user C, the mail 3 , mail 4 and mail 5 will be synchronized to the mailbox, and the mail 3 , mail 4 and mail 5 will be displayed on the mailbox interface 902 .
  • mobile phone 3 determines whether mail 3, mail 4 and mail 5 carry time limit information by analyzing mail 3, mail 4 and mail 5. Among them, mail 3 and mail 4 carry time-limit information, and mail 5 does not carry time-limit information. Therefore, in the reminder mode of starting the mail APP, according to the time limit information identified from the mail 4 and the mail 3, the prompt information 1 corresponding to the mail 3 is displayed on the mailbox interface 902, and the prompt information 1 is displayed corresponding to the mail 4. As shown in (a) of FIG. 9 , in the mailbox interface 902 , both the mail 3 and the mail 4 are correspondingly displayed with a logo 701 .
  • time limit information carried in the first email may include: one or more items of a reminder period, a deadline, and a reminder time point.
  • the types of reminders implemented are also different for different types of time limit information.
  • the mobile phone 3 can implement an overdue reminder for the first mail according to the deadline.
  • the overdue reminder is used to warn the user that the processing deadline for the first email has expired.
  • a prompt message 3 (also called the second prompt message) is displayed corresponding to the mail 4 ).
  • the above prompt message 3 is used to remind the user that the first email has exceeded the processing deadline.
  • the above prompt information 3 may be a prompt character, for example, the text "overdue”.
  • the prompt information 3 may also be a special identification, for example, the identification 901 shown in (b) of FIG. 9 .
  • the presentation form of the prompt information 3 is not specifically limited.
  • the mobile phone 3 may implement a fixed-point reminder for the first email according to the reminder time point.
  • the fixed-point reminder is used to remind the user to handle the first mail in advance or in time.
  • the above-mentioned fixed-point reminder may include a combination of one or more of displaying the first email on top, email notification for the first email, and adjusting the display form of the prompt information 1 corresponding to the first email.
  • the first email can be displayed on top.
  • an email notification is performed for the first email.
  • the display form of the prompt information 1 corresponding to the first email is adjusted.
  • the display form includes the shape and dynamic state of the prompt information 1 .
  • the reminder information can be displayed at the mail APP icon on the main screen of the mobile phone 3, such as the reminder bubble 1001 shown in (a) in FIG. 10 .
  • the reminder bubble 1001 is used to remind the user that there is a first email to be processed in the mailbox.
  • the reminder bubble 1001 can also be used to indicate to the user the number of first emails to be processed. For example, the number 1 displayed in the reminder bubble 1001 indicates that there is a first email to be processed in the mailbox.
  • the mailbox interface 902 is displayed.
  • the displayed mailbox interface 902 also includes reminder information, such as the reminder bubble 1002 shown in (b) in FIG. 10 . Realize the notification reminder for mail 4.
  • the email 4 may also be displayed on top. As shown in (b) in FIG. 10, the display position of mail 4 is located before other mails. In this way, a top reminder for email 4 is realized.
  • the prompt information 1 corresponding to the mail 4 may be changed from a static identifier 701 to a dynamic identifier 701 . It is also possible to change the prompt information 1 corresponding to the mail 4 from the logo 701 to other graphics or text. Understandably, the reminder information 1 before the change can also be called the fourth reminder information, which is used to remind that the first email is an email that needs to be processed and replied.
  • the reminder information 1 changed into dynamic or other graphic or text forms can also be called the first reminder information, and is used to indicate that the first email is to be done.
  • the mobile phone 3 when receiving the first email, the mobile phone 3 may not display the prompt information 1 corresponding to the first email.
  • the system time of the mobile phone 3 reaches the reminder time point, a prompt message 1 is displayed corresponding to the first email.
  • the displayed prompt information 1 also becomes the first prompt information.
  • the reminder time point indicates the time of a single reminder, while the reminder cycle indicates the time of multiple reminders.
  • the time limit information includes a reminder period
  • the mobile phone 3 may implement a fixed-point reminder for the first email according to the reminder period.
  • the mobile phone 3 parses out that the reminder cycle carried in the email 4 is once every 12 hours. Then, starting from parsing out the reminder period, a reminder is made every 12 hours.
  • the implementation form of the reminder may refer to the reminder form corresponding to the reminder time point, for example, a notification reminder and/or a top reminder.
  • the mobile phone 3 may send a response to the first email when the system time reaches the reminder time point and the mailbox of user C does not reply to the first email.
  • the mobile phone 3 can perform an overdue reminder for the first email when the system time exceeds the deadline and the mailbox of user C has not responded to the first email.
  • the mobile phone 3 can perform a notification reminder and/or a top reminder for the first email until the system time reaches the final deadline. the term. And when the system time exceeds the deadline, an overdue reminder will be given to the first mail.
  • the handling reminder mentioned in the above example is a reminder inside the email APP.
  • the handling reminder for the first email can also be a reminder implemented by other APPs. In this way, even if the mobile phone 3 does not activate the mail APP, the user can be reminded to handle the first mail.
  • calendar reminders can be realized by a calendar APP.
  • the mobile phone 3 receives the user's operation on the icon of the calendar APP, for example, when the operation is clicked, a calendar interface 1102 is displayed.
  • the calendar interface 1102 includes a reminder item corresponding to the first email, for example, a reminder item "reply email ⁇ please complete task item B>" corresponding to email 4 .
  • the calendar interface 1102 also includes the activation time corresponding to the reminder item. Wherein, the above start time may be determined according to the time limit information of the first email.
  • the above start time may be a period of time after the prompting time point.
  • the reminder time of email 4 is 10:25 on April 30, 2021
  • the start time of the task item corresponding to email 4 can be from 10:25 on April 30, 2021 to 10:25 on April 30, 2021 30.
  • the above start time may be a time period between the reminder time point and the deadline.
  • the reminder time of email 4 is 10:25, April 30, 2021
  • the deadline of email 4 is 10:30, April 30, 2021.
  • the start time of the task item corresponding to email 4 can be 2021 From 10:25 on April 30 to 10:30 on April 30, 2021.
  • a notification box is displayed on the current interface (eg, the main screen) of the mobile phone 3 .
  • the notification box is used to remind the user of the first mail to be processed, such as the notification box 1101 shown in (b) in FIG. 11 .
  • the notification box 1101 includes content that needs to be handled by the user.
  • an overdue reminder will be executed. For example, a notification box is displayed on the current interface (eg, the main screen) of the mobile phone 3 . At this point, the displayed notification box is used to prompt the user that the first email has expired.
  • the alarm clock reminder can also be realized by the clock APP.
  • the clock APP For example, when the system time of the mobile phone 3 reaches the reminder time point or the time indicated by the reminder period, an alarm clock reminder box is displayed on the current interface (eg, main screen) of the mobile phone 3, such as the reminder box 1201 shown in FIG. 12A .
  • the mobile phone 3 can perform reminders such as ringing or vibrating.
  • the mobile phone 3 can display an alarm clock reminder frame, and carry out ringing and vibrating reminders, which are not specifically limited in this embodiment.
  • the mailboxes logged into the second device can receive multiple emails with time-limited information.
  • the second device may prompt the user to process the emails by centrally displaying the corresponding task items.
  • the first email refers to all emails with time limit information. That is, the first email may be an email sent by the device, or may be an email received by the device. In order to distinguish the description, the first email received by the device may also be referred to as the second email.
  • the task processing interface 1202 shown in (a) in FIG. 12B is displayed.
  • the task processing interface 1202 may include a task item representing the received second email.
  • the task items may be arranged in a chronological order corresponding to the second email.
  • the foregoing chronological order may be a sending chronological order corresponding to the second email.
  • the above-mentioned sending time can be analyzed from the second email.
  • the above chronological order may be the order in which the mailbox of user C receives the second email.
  • the processing status of the second email is also displayed at each task item.
  • the processing status of the mail 4 is displayed at the task item 1203, for example, the characters "unprocessed” are displayed.
  • the processing status of the mail 3 is displayed at the task item 1204, for example, the characters "unprocessed" are displayed.
  • the first operation that triggers the mobile phone 3 to display the task processing interface 1202 may be: the mobile phone 3 receives a user's operation on the first email displayed in the mailbox interface 902, such as double-clicking the prompt information 1 corresponding to the first email.
  • the first operation of triggering the mobile phone 3 to display the task processing interface 1202 may also be: when the mobile phone 3 receives a user's click operation on the first email displayed on the mailbox interface 902 , displaying the second selection window.
  • the above-mentioned second selection window includes an option for viewing the task processing interface and an option for viewing the email text.
  • the mobile phone 3 receives the user's selection of an option representing viewing the task processing interface, it determines that a specific operation made by the user has been received.
  • the above-mentioned task processing interface 1202 may pop up.
  • the reminder for the first email can also be implemented in the task processing interface 1202 according to the time limit information of the first email.
  • the task item corresponding to the first email is displayed on top.
  • the task item 1203 corresponding to Mail 4 is displayed on top.
  • prompt information 4 may also be displayed at the task item 1203 .
  • the reminder information 4 may be an identifier for reminding that the mail 4 is to be done, such as the identifier 1205 . Therefore, the timing reminder for the first email is implemented in the task processing interface 1202 .
  • prompt information 5 (also referred to as third prompt information) is displayed at the task item of the first email.
  • the prompt information 5 is used to remind the sign that the first email has expired.
  • an indicator 1206 is displayed at the task item 1203.
  • the second device after sending the reply email to the first email, the second device will no longer send a reminder for handling the first email.
  • the first device may also automatically count the reply emails corresponding to the first email.
  • the first email corresponds to multiple receiving mailboxes, the user does not need to check which receiving mailboxes have been replied and which receiving mailboxes have not been replied, which improves the efficiency of human-computer interaction.
  • the first device may also regard each sent first email as a task item for management.
  • the mailbox interface 304 of mobile phone 1 includes user B's response to the mail. 4 reply emails.
  • Mail 4 belongs to the first mail configured with time limit information. Therefore, the mobile phone 1 receives the user's operation on the reply mail, such as clicking, as shown in (b) in FIG. 13 , and the third selection window 1301 can be displayed.
  • the above-mentioned third selection window 1301 includes two options of task management and mail text.
  • the mobile phone 1 receives the user's operation of clicking the task management option, indicating that the user wants to check the reply status of the email 4, which can also be called the reply status.
  • the reply status may be the reply statistical result of the mail 4, that is, the reply status may represent the correlation between the number of receiving mailboxes of the replied mail 4 and the number of all receiving mailboxes corresponding to the mail 4.
  • the responses can be displayed in the form of statistical results such as response ratio charts and response ratios.
  • the above operations for triggering the display of the task management interface may also be referred to as operations on the task management options.
  • the mobile phone 1 receives the user's operation of clicking the email text option, indicating that the user wishes to view the actual content of the reply email.
  • the mobile phone 1 when the mobile phone 1 receives the user's operation of selecting task management, the mobile phone 1 displays the task management interface (also called the third interface of the mailbox) as shown in (c) in FIG. 13 .
  • the mobile phone 1 receives the user's operation of selecting the text of the email, the mobile phone 1 displays the content interface corresponding to the reply email.
  • the task management interface includes task items corresponding to the first email published by user A's mailbox.
  • the task item includes information representing the reply status of the first email, that is, the task status, such as the completion information 1302 shown in (c) of FIG. 13 .
  • the corresponding completion information 1302 can be displayed at the task item 1303 corresponding to the email 4, for example, the proportion of replies with a value of 1/2 and the representation of 1/2 2's response ratio chart, etc.
  • the first email (mail 6 for short) published by the current mailbox with the subject of "checking transaction C" corresponds to a receiving mailbox, and the receiving mailbox has replied to the mail 6 . Therefore, as shown in (c) in Figure 13, in the task management interface, the corresponding completion information 1302 can be displayed at the task item 1304 corresponding to the email 6, for example, the reply ratio with a value of 1/1 and the representation 1/1 1's response ratio chart, etc.
  • the first email (referred to as email 7) with the subject of "please handle task item D" published by the current mailbox corresponds to four receiving mailboxes, and three of the four receiving mailboxes have replied to email 7. Therefore, as shown in (c) in Figure 13, in the task management interface, the corresponding completion information 1302 can be displayed at the task item 1305 corresponding to the email 7, for example, the value is 3/4 reply ratio and 3/4 Response ratio chart, etc.
  • the user can directly and quickly understand the response status of the receiving mailbox to each first email without manual statistics. In this way, the efficiency of human-computer interaction is improved, and it is also more accurate. Its advantage is especially evident when multiple first emails are published.
  • the mobile phone 1 when it receives an operation on a task item, such as a click operation, it may also display the reply details of the first email corresponding to the task item.
  • the reply details 1401 are displayed,
  • the reply details 1401 include: User B's mailbox has replied to Email 4, but User C's mailbox has not yet received a reminder of Email 4.
  • the above prompts may exist in the form of image symbols, or in the form of characters. In this way, the user can also more accurately grasp the response status of the mailbox of user B and the mailbox of user C to email 4 . The user does not need to check all the reply emails received about email 4 one by one. While enhancing the intelligence of the mailbox, it also improves the user experience.
  • the mobile phone 1 can also actively remind the user to check the reply status of the sent first email.
  • the mobile phone 1 may remind the user to check the response status of the sent first email according to the time limit information configured when creating the first email. Prevent the first email sent from being forgotten. For example, if the time limit information is configured when the email 4 is created, the mobile phone 1 can automatically remind based on the configured time limit information, so as to prevent the user from forgetting the email 4 sent.
  • the above-mentioned way of reminding to check the reply status of the first email may be a reminder inside the email APP. It can also be a reminder outside the mail APP.
  • the following takes the time limit information including the reminder time point and deadline as an example to introduce the reminders inside the email app.
  • the mail APP itself can perform regular notification.
  • the task item corresponding to the first email may be displayed on top and/or marked as needing attention.
  • the first email may be displayed on top and/or marked as needing attention, and the like.
  • the mailbox interface 304 shown in (a) in FIG. 15 is displayed.
  • the mailbox interface 304 displays reminder information, such as a reminder bubble 1501 .
  • the reminder bubble 1501 is used to remind the user that there are to-do items in the mailbox.
  • the reminder bubble 1501 can also be used to remind the user of the number of to-do items in the mailbox. For example, the number 1 displayed in the reminder bubble 1501 indicates that there is a to-do item in the current mailbox.
  • the mailbox interface 304 also includes controls for switching mailbox folders, such as control 1502 .
  • the above controls correspond to the inbox icon on the mailbox interface 304 .
  • the user can view the to-do items prompted by the reminder bubble 1501 by operating the control 1502 , such as clicking.
  • a folder interface 1504 as shown in (b) in FIG. 15 is displayed.
  • the folder interface 1504 includes options corresponding to the inbox, options corresponding to unread emails, options corresponding to sent emails and options corresponding to task management.
  • the mobile phone 1 receives the user's operation on the option corresponding to the inbox, it displays the mailbox interface 304 .
  • the mobile phone 1 receives the user's operation on the option corresponding to the unread mail, it displays the folder of the unread mail.
  • the mobile phone 1 receives the user's operation on the option corresponding to the sent mail it displays the folder of the sent mail.
  • Reminder information such as a reminder bubble 1503, is displayed at the option corresponding to task management.
  • the reminder bubble 1503 is used to remind the to-do item that the first email exists and needs to be paid attention to. For example, the number 1 is displayed in the reminder bubble 1503, indicating that the to-do item is a first email that needs attention.
  • the mobile phone 1 receives an operation on the option corresponding to the task management. For example, when the operation is clicked, as shown in (c) in FIG. 15 , the mobile phone 1 can display the task management interface.
  • the above operation of triggering the display of the task management interface may also be an operation of the task management option.
  • the task management interface the task item 1303 corresponding to the mail 4 is put on top, and the corresponding mail 4 is displayed with a to-do mark, such as mark 1505 , which is used to remind the user to pay attention to the reply of the mail 4 .
  • the mail APP can also perform an overdue notification reminder.
  • Mail 4 has a deadline of 10:30am on April 30th. After the system time reaches 10:31 am on April 30, there is at least one unreplied email 4 in the receiving mailbox, for example, the unanswered email 4 in the mailbox of user C.
  • the task item corresponding to the email 4 is displayed on the top, and a mark representing overdue is displayed on the task item, for example, the character "overdue" is displayed.
  • the first email may also be displayed on top and/or marked as overdue in the outbox interface of the mobile phone 1 .
  • the reply email of the first email may also be arranged before other emails. It is convenient for users to check the actual reply of the first email.
  • other application programs other than the mail APP may also provide reminders according to the time limit information.
  • an alarm clock reminder is performed by an alarm clock application program.
  • a schedule reminder is performed by a schedule application program. In this way, even if the user does not enter the mail APP, he can be reminded in time. Prevent users from ignoring the first email sent.
  • the specific implementation is similar to the implementation of the reminder of the second device, which will not be repeated here.
  • the mobile phone 1 may also independently set a reminder time for the first email according to the user's operation. Then, according to the prompting time, the user is reminded to check the reply status of the first sent email.
  • the above reminder time includes a preset reminder time point and a preset overdue reminder time point.
  • the mail APP itself can perform a notification reminder or other application programs can perform a reminder.
  • the system time exceeds the overdue reminder time point, and there is at least one receiving mailbox corresponding to the first email that has not responded to the first email, then the mail APP can also perform an overdue notification reminder.
  • the above-mentioned pre-prompting time point and the reminder time point in the time limit information may be different time points.
  • the aforementioned overdue reminder time point and the final time limit in the time limit information may be different time points.
  • the electronic devices can not only create and send the first email, but also receive the first email sent by other devices.
  • the task items corresponding to the first emails that have been received and the task items corresponding to the first emails that have been sent can be displayed respectively through different interfaces.
  • the corresponding task item For example, the task processing interface 1202 shown in FIG. 12B displays the task item corresponding to the first email that has been received, and the task management interface shown in (c) in FIG. 13 displays the task item corresponding to the first email that has been sent. task item.
  • the task item corresponding to the received first email and the task item corresponding to the sent first email may also be displayed through the same interface.
  • the task item list in the task management interface 1701 can be divided into two subitems, namely the "assigned tasks" subitem and the "received tasks” subitem.
  • the task items corresponding to all the first emails sent from the mailbox of user A may be displayed under the "assigned task” subitem.
  • the task items corresponding to all the first emails received by user A's mailbox may also be displayed under the "received tasks" subitem.
  • Both the software systems of the above-mentioned first device and the second device may adopt a layered architecture, an event-driven architecture, a micro-kernel architecture, a micro-service architecture, or a cloud architecture.
  • an Android system with a layered architecture is taken as an example to illustrate the software structures of the first device and the second device.
  • the layered architecture divides the software into several layers, and each layer has a clear role and division of labor. Layers communicate with each other through interfaces.
  • the Android system is divided into four layers, which are respectively the application program layer, the application program framework layer, the Android runtime and system library, and the kernel layer from top to bottom.
  • the application layer can consist of a series of application packages.
  • it can include applications such as mail, camera, gallery, calendar, call, map, navigation, WLAN, Bluetooth, music, video, and short message.
  • the application framework layer provides an application programming interface (application programming interface, API) and a programming framework for applications in the application layer.
  • the application framework layer includes some predefined functions.
  • the application framework layer may include a view system, a notification manager, an Http request, a synchronization manager, an account manager, a device manager, etc., which are not limited in this embodiment of the present application.
  • Each display interface can consist of one or more controls.
  • controls may include interface elements such as icons, buttons, menus, tabs, text boxes, dialog boxes, status bars, navigation bars, and widgets (Widgets).
  • the above-mentioned notification manager (Notifcation Manager) enables the application to display notification information in the status bar, which can be used to convey notification-type messages, and can automatically disappear after a short stay without user interaction.
  • the notification manager is used to notify the download completion, message reminder, etc.
  • the notification manager can also be a notification that appears on the status bar at the top of the system in the form of a chart or scroll bar text, such as a notification of an application running in the background, or a notification that appears on the screen in the form of a dialog window. For example, prompting text information in the status bar, sending out prompt sounds, vibrating, and flashing lights, etc.
  • the aforementioned synchronization manager (syncmanager) is used for synchronizing the files corresponding to the application programs. For example, synchronizing the email data received by the email APP.
  • the system library and kernel layer below the application framework layer can be referred to as the underlying system.
  • the underlying system includes the underlying display system for providing display services.
  • the underlying display system includes the display driver in the kernel layer and the surface in the system library. manager, etc.
  • the method provided in the embodiment of the present application may be run in a mail application program (mail application) of an electronic device (such as a first device and a second device).
  • a mail application program email application
  • an electronic device such as a first device and a second device.
  • the mail application program of the electronic device may include a business layer, a protocol layer, a control layer and a storage layer.
  • the business layer corresponding to the electronic device includes business function modules that can be realized by the mail APP. In this embodiment of the application, it may include account login, email receiving & identification, email presentation, email writing & sending, email reminder, task management, etc.
  • account login includes POP account login, IMAP account login, Exchange account login, and the like.
  • Email receiving includes account information synchronization, folder information synchronization and email information synchronization.
  • account login and mail receiving can refer to the introduction in related technologies, and details will not be repeated here.
  • the above mail display in addition to displaying the account list, folder list and mailing list, will also display the task item list corresponding to the published first mail on the task management interface or the received first mail on the task processing interface The list of corresponding task items.
  • email writing & sending includes: time limit configuration (refer to the time limit information configuration process in the foregoing embodiments), email writing and email sending.
  • email reminders can also be based on time limit information for fixed-point reminders, overdue reminders, and marking status.
  • task management includes centralized task display, task status refresh and task statistics.
  • the control layer corresponding to the electronic device may include a login control module, a receiving control module, a display control module, a sending control module, an email identification module, a reminder control module, and a task management control module.
  • the login control module may support the implementation of account login.
  • the receiving control module can support the realization of mail receiving.
  • the display control module can support the realization of mail display.
  • the sending control module can support the realization of mail writing & sending.
  • the reminder control module can support the realization of email reminders.
  • the task management control module can support the realization of task management.
  • the mailbox protocol provided by the protocol layer corresponding to the first device includes Internet mail access protocol (internet mail access protocol, IMAP), mail synchronization protocol (exchange active sync, EAS), post office protocol version 3 (post office protocol version 3, POP3) , Simple Mail Transfer Protocol (SMTP) and Multipurpose Internet Mail Extensions (MIME) Message Protocol (referred to as MIMEMessage protocol), etc.
  • IMAP Internet mail access protocol
  • EAS electronic mail synchronization protocol
  • post office protocol version 3 post office protocol version 3, POP3
  • Simple Mail Transfer Protocol (SMTP)
  • MIME Multipurpose Internet Mail Extensions
  • the login control module can implement IMAP account login.
  • the login control module can implement EAS account login.
  • the login control module can implement POP account login.
  • the sending control module can send the generated mail data according to the SMTP protocol.
  • the sending control module before the sending control module sends the mail data, it also needs to construct the mail header and mail body (including the mail body and mail attachments) of the mail according to the provisions of the MIMEMessage protocol.
  • the fields and data corresponding to the first email are stored in the storage layer corresponding to the first device.
  • the first device determines that the first email needs to be sent, it obtains the corresponding fields and data of the first email from the storage layer, and encapsulates it according to the MIMEMessage protocol. After the first email is sent, the first email will still be stored locally, that is, the field data corresponding to the first email in the storage layer will not be deleted.
  • the storage layer corresponding to the above-mentioned electronic device may include an account table, a folder table, a mail header table, a mail text table and an attachment table.
  • the account table is used to store the information of the mailbox account.
  • the folder table is used to store folder information (inbox, outbox, sent email, pending email, draft box, etc.) under each email account.
  • Mail header table used to store the metadata of the mail (recipient, sender, cc, subject, summary, etc.).
  • the mail body table is used to store the body content of the mail.
  • the attachment table is used to store the attachment part in the mail data.
  • the above mail header table is also used to store time limit information, so as to encapsulate the time limit information into the mail header. It can be understood that the encapsulation of the time limit information by the first device into the mail header will not cause the mail to be filtered.
  • the first device may also encapsulate the time limit information in the email body. There is no specific limitation on this.
  • the receiving control module After the receiving control module receives the mail, it also needs to follow the MIMEMessage protocol to parse out the corresponding mail header and mail body (including the mail text and mail attachments), and store them in the storage layer.
  • the mail application program of the electronic device can also interact with the application program framework layer of the electronic device to obtain the required system support.
  • the display control module realizes the display of the email editing interface by calling the view system.
  • the sending control module can receive the time limit information and mail data configured by the user (for example, including metadata of the mail, mail text and mail attachments, etc.), and configure it for the first mail being edited.
  • the sending control module may include a time limit configuration submodule, an email writing submodule, and a sending control submodule.
  • the running process of the mail application provided by the embodiment of the present application is as follows:
  • the time limit configuration sub-module receives the time limit information configured by the user.
  • the above-mentioned time limit configuration sub-module may receive the information transmitted by the control in the reminder bar.
  • the controls in the reminder bar may include one or a combination of controls for setting a reminder period, controls for setting a deadline, and controls for setting a reminder time point.
  • the time limit configuration submodule When receiving the user's operation on the control for setting the reminder cycle, the time limit configuration submodule displays the first selection box by calling the view system. In this way, the time limit configuration submodule can obtain the configured reminder period according to the user's operation in the first selection box.
  • the time limit configuration submodule When receiving the user's operation on the control for setting the deadline, the time limit configuration submodule displays the second selection box by calling the view system. In this way, the time limit configuration submodule can obtain the configured deadline according to the user's operation in the second selection box.
  • the time limit configuration submodule When receiving the user's operation on the control for setting the reminder time point, the time limit configuration submodule displays the third selection box by calling the view system. In this way, the time limit configuration submodule can obtain the configured reminder time point according to the user's operation in the second selection box.
  • the time limit configuration submodule stores the time limit information in the corresponding mail header table.
  • the received timing information may also be converted into a standard format. For example, converting to the format required by iCalendar. Write the format-converted time limit information into the mail header table of the storage layer.
  • the time limit information can also be stored in the mail text table, so that the time limit information can be easily encapsulated into the mail text.
  • the mail writing sub-module receives the mail data edited by the user.
  • the email writing sub-module can receive the user input box of the recipient, "bcc/cc, sender” input column, "subject” input column, "email body” editing area, email attachment Add the mail data entered in the field.
  • the receiving email address entered by the user in the recipient input box For another example, the CC mailbox and sending mailbox entered by the user in the "BCC/CC, Sender” input field.
  • Another example is the email text entered by the user in the "Mail Text” editing area.
  • Another example is the mail attachment added by the user in the mail attachment adding area.
  • the mail writing sub-module stores the received mail data into corresponding tables respectively.
  • the above corresponding tables may be the mail header table, mail body table and attachment table of the storage layer.
  • the receiving mailbox, the sending mailbox, the carbon copy mailbox, the subject, the abstract, etc. may be stored in the mail header table.
  • the sending control sub-module after the data corresponding to the first email being edited is stored in the storage layer, it will be associated with the folder of the email to be sent.
  • the sending control sub-module receives the user's mail sending operation, it can search the table items associated with the folders of the mail to be sent from the mail header table, mail body table and attachment table, so as to obtain the user's email editing interface. Configured time limit information and mail data. That is, the fields and data of the first mail are obtained.
  • the sending control submodule constructs the first email.
  • the sending control submodule obtains the fields and data of the first email from the storage layer according to the specification of the MIMEMessage protocol, and constructs the email header and email body (including the email body and email attachments) of the first email.
  • the MIMEMessage protocol is an email format standard, including two parts: the specification of the email header (refer to rfc4021) and the specification of the email body.
  • the specification of the mail header in the MIMEMessage protocol is improved, so as to encapsulate the time limit information into the mail header.
  • the first device may add a reminder field in the email header.
  • the above-mentioned reminder field may include one or more of a field representing a reminder time point (for example: ReminderTime), a field representing a deadline (EndTime), and a field representing a reminder period.
  • ReminderTime a field representing a reminder time point
  • EndTime a field representing a deadline
  • the email header with reminder time point and deadline added is as follows:
  • Remindertime 300//5 minutes before the deadline
  • the reminder time point (Remindertime: 300) and the deadline (EndTime: 2021xxxx) in the above email header are newly added fields, and the other parts are an example of a regular email header.
  • the above deadlines may refer to the standard form of dates. For example, after 18:30:00 on September 1, 2012 is converted to standard time, it is 20120901T183000.
  • email header with reminder period and deadline added is as follows:
  • EndTime:2021xxxx is a newly added field, and the other parts are an example of a regular mail header.
  • iCalendar referred to as "iCal”
  • RRC 2445 calendar data exchange
  • It not only allows users to send meetings or to-do events by email, but also allows independent use without being limited to a certain transmission protocol. Can support the setting of repeated reminders.
  • RRULE, Remindertime, and EndTime are only example fields for storing time limit information. In other embodiments, other fields can also be defined for storing time limit information. In the embodiment of the present application, for the field form of storing time limit information Not specifically limited.
  • the method provided in this embodiment of the present application may include: acquiring email content data from a storage layer.
  • the email content data includes email header related data and email body related data.
  • the relevant data of the email header includes recipient address, recipient address, CC address, email subject, time limit information in standard format, etc.
  • Data related to the email body includes the email body, email attachments, and the like. According to the relevant data of the mail header, according to
  • a mail header with time limit information is constructed, that is, the mail header of the first mail.
  • the mail body of the first mail is constructed according to the provisions of the MIMEMessage protocol. Understandably, after the header and body of the first email are constructed, the complete first email is obtained.
  • the sending control submodule can also use the corresponding mail transfer protocol to send the first mail through the corresponding server.
  • the sending control submodule can send the first email through the SMTP server according to the SMTP protocol.
  • the sending control submodule can send the first email through the SMTP server according to the SMTP protocol.
  • each first email corresponds to a task item.
  • the task item has a task status, and the above task status may be a reply status of the receiving mailbox to the first email. If all receiving mailboxes have replied to the first email, then the task status is completed. If there is a receiving mailbox that has not replied to the first email, then the task is incomplete.
  • task management can be divided into centralized task display, task status refresh, and task statistics.
  • the specific indicator bit in the storage layer changes from the first flag to the second flag.
  • the task management control module of the electronic device monitors the change of the specific indicator bit in the storage layer, it triggers to query the first mail from the storage layer.
  • the task management control module may query the stored mail header table for entries with time limit information. For example, check whether there is a reminder field in the entry of the mail header table.
  • the task management control module will An email) to create a task item, and display it in the task management interface shown in (a) in FIG. 14 through the display control module.
  • the specific indicator bit in the storage layer can also be restored to the first flag.
  • the reminder control module may remind the user to pay attention to the reply of the first email.
  • the reminder control module may include a time monitoring submodule, a fixed-point reminder submodule, and an overdue reminder submodule.
  • the time monitoring sub-module monitors changes in system time. And compare the system time with the time limit information stored in the storage layer. If it is monitored that the system time reaches the reminder time indicated by the time limit information, then the email reminder is started by the fixed-point reminder submodule or the overdue reminder submodule.
  • the time monitoring sub-module when the time monitoring sub-module detects that the system time reaches the reminder time point, it can notify the fixed-point reminder sub-module to start the fixed-point reminder, thereby reminding the user to pay attention to the first published email.
  • the fixed-point reminder may be a notification reminder and/or a task sticky reminder.
  • the fixed-point reminding submodule may call the notification mechanism (NotificationManager) of the application framework layer to complete the notification and reminding.
  • the fixed-point reminder sub-module may determine the first email with the smallest difference between the reminder time point and the system time, and mark the first email to indicate that it needs to be displayed on top. In this way, when sorting the task items corresponding to the sent first email, the task management control module arranges the task items with the sticky display mark before other task items to obtain the task item list. In this way, when the display control module displays the list of task items on the task management interface, the task items that reach the corresponding reminder time point can be displayed at the top position.
  • the notification mechanism NotificationManager
  • an overdue reminder is performed.
  • the overdue reminder may be a notification reminder, a task sticky reminder and/or an overdue mark.
  • the above-mentioned overdue reminder sub-module can call the notification mechanism (NotificationManager) of the application framework layer to complete the notification reminder.
  • the above-mentioned overdue reminder sub-module can determine the first email with the smallest difference between the deadline and the system time, and mark the first email to indicate that it needs to be displayed on top. In this way, when sorting the task items corresponding to the sent first email, the task management control module arranges the task items with the sticky display mark before other task items to obtain the task item list. Then the display control module displays the task item list on the task management interface.
  • the marking of the first mail by the fixed-point reminder submodule and the overdue reminder submodule can be different, and the reminder control module can also include a marking submodule, so that when the marking submodule recognizes that the first mail is marked by the overdue reminder submodule Next, the marking submodule can display an overdue mark corresponding to the first email on the task management interface by calling the view system, such as the character "overdue" in Figure 16 .
  • the reminder control module of the electronic device detects that the mail is stored in the storage layer (for example, after detecting that the specific indicator bit of the storage layer has changed to the second flag), Query whether the stored mail has time limit information. If there is time limit information, the time limit information can be obtained from the storage layer and passed to other programs (such as an alarm clock application program or a schedule application program) to implement alarm clock reminders and/or schedule reminders.
  • other programs such as an alarm clock application program or a schedule application program
  • the receiving control module may include a receiving submodule and an identifying submodule.
  • the above-mentioned receiving submodule can receive new emails from the server. For example, when the email APP of the electronic device is logged in with an IMAP account (or a POP account), the receiving submodule can receive emails through the SMTP server.
  • the receiving submodule can regularly receive new emails from the server according to a predetermined receiving period. For example, receive emails from the corresponding server every 10 minutes.
  • the receiving sub-module may be automatically triggered to receive new emails from the server when the email APP is started.
  • the receiving operation of the user may also be received.
  • the receiving submodule may respond to the received swipe operation to receive new emails from the server.
  • the receiving sub-module can also split the mail into a mail header part, a mail body part and a mail attachment part, and store them in the mail header table, mail body table and attachment table respectively.
  • the recognition sub-module can also analyze the mail header of the mail.
  • the email header includes a key header field: References (refer to RFC4021 and RFC2822). References include a list of records message-id, that is, the reply chain of the message. For example, mail B replies to mail A, and the References can be "MessageA, MessageB". In References, MessageA is the message-id of mail A, and MessageB is the message-id of mail B. MessageA is the root node of References and also the source email corresponding to MessageB. Therefore, it can be determined that email B is a reply to email A.
  • the identification submodule can obtain the root node of the new email by parsing the References field in the email header. And determine whether the root node of the new email is the first email issued by the current mailbox, that is, determine whether the new email is a reply email to the first email.
  • the task status corresponding to the first email is updated through the task management control module. For example, the new email is added to the statistical table corresponding to the first email. Then, according to the number of reply emails in the statistical table, combined with the number of receiving mailboxes of the first email, determine the proportion of replies to the first email. Therefore, the task status corresponding to the first email is updated. This makes it quicker and easier for users to understand the task completion status of First Mail.
  • the task status of the task item corresponding to the first email in the task management interface may also be updated by the display control module.
  • the identification sub-module may further determine whether the new email is a duplicate email in combination with the statistics table corresponding to the first email. Thereby improving the accuracy of statistics.
  • the identifying submodule can compare the stored emails with the new emails in the statistics table. For example, compare the References field of stored emails and new emails. If the same References field exists between the two, it is determined that the new email is a duplicate reply email. There is no need to put new mail into the statistics table, nor does it trigger an update of the task status. For example, if the References field of the mail stored in the statistical table is "MessageA, MessageB", and the References field of the new mail is "MessageA, MessageB", then it is determined that the new mail is a duplicate mail.
  • the electronic device can also quickly identify the reply email corresponding to the sent first email according to the References field of the received email.
  • the electronic device may first use the References field to identify the corresponding reply email, and arrange the identified reply email before other emails. It is convenient for users to check.
  • the electronic device can create first mails, and can also accept first mails from other mailboxes.
  • the identification sub-module can also be used to identify whether the received email is the first email sent by other mailboxes. The following description will be made by taking the electronic device as the mail receiving end of the first mail as an example.
  • the identification submodule can analyze and identify the mail headers stored in the storage layer. For example, after parsing the header of the received email according to the MIMEMessage protocol, it is determined whether there is a field for storing time limit information in the header. If it exists, it is determined that the first email sent by other mailboxes has been received.
  • the identifying submodule can identify whether the new email is the first email by identifying fields such as RRULE and EndTime in the email header.
  • the marking submodule can display prompt information 1 corresponding to the first email on the mailbox interface 703 by calling the view system.
  • the marking submodule can also write a specific identifier corresponding to the email in the storage layer, wherein the specific identifier is used to represent the email It is the first mail.
  • the marking submodule can also write a specific identifier corresponding to the email in the storage layer, wherein the specific identifier is used to represent the email It is the first mail.
  • the time monitoring sub-module in the reminder control module can monitor the system time. And compare the system time with the time limit information of the first mail. If it is monitored that the system time reaches the reminder time indicated by the time limit information, then the email reminder is started by the fixed-point reminder submodule or the overdue reminder submodule.
  • the method provided by the embodiment of the present application may include: the time monitoring submodule monitors the system time change in real time.
  • the time monitoring sub-module is also used to receive the operation sensed by the reply control.
  • the reply control may be a combination of multiple controls, for example, the reply control may include a control for triggering the display of the details interface of the first email, a control for triggering editing of the reply email, and a control for sending the email.
  • the time monitoring sub-module can promptly detect whether the current mailbox replies to the first email, for example, after receiving in sequence the control that triggers the display of the details interface of the first email, the control that triggers the editing of the reply email, and the control that is used to send When the user operates information delivered by the mail control, it can be determined that the first mail has been replied.
  • the notification marking submodule adjusts the prompt information corresponding to the first email, for example, replaces the prompt information 1 displayed on the first email with prompt information 2.
  • the current mailbox does not reply to the first email, it is judged whether the system time has reached the reminder time point of the first email.
  • the reminder time point is reached, a fixed-point reminder is started.
  • the fixed-point reminder may be a notification reminder and/or an email sticky reminder (for example, as shown in FIG. 10 ).
  • the reminder control module can call the notification mechanism (NotificationManager) of the application framework layer to complete the notification reminder.
  • NotificationManager notification mechanism
  • the reminding control module may search the mail header table for the entry corresponding to the first received mail, and obtain the reminding time point therefrom. Then, the reminder control module compares the reminder time point with the system time, and if the system time reaches the reminder time point, then the first mail is marked in the storage layer to indicate that the mail needs to be displayed on top. In this way, when the display control module arranges the list of received mails, it arranges the first mail marked to be displayed on the top before other received mails, so as to realize the top reminder of mails.
  • the time monitoring sub-module continues to judge whether the system time reaches the deadline.
  • an overdue reminder is performed (as shown in (b) in FIG. 9 ).
  • the notification marking sub-module changes the prompt information 1 corresponding to the first email to prompt information 3 .
  • the reminder control module can also transfer the time limit information in the storage layer to other programs (such as an alarm clock application program or a schedule application program) to realize alarm clock reminders and/or schedule reminders, such as, Figure 11 and Figure 12A.
  • other programs such as an alarm clock application program or a schedule application program
  • the embodiment of the present application also provides an electronic device, and the electronic device may include: a wireless communication module, a memory, and one or more processors.
  • the wireless communication module, memory and processor are coupled.
  • the memory is used to store computer program code comprising computer instructions.
  • the processor executes the computer instructions, the electronic device can be made to execute various steps in the above-mentioned embodiments.
  • the electronic device includes, but is not limited to, the above-mentioned wireless communication module, memory, and one or more processors.
  • the structure of the electronic device may refer to the structure shown in FIG. 2 .
  • the chip system includes at least one processor 2201 and at least one interface circuit 2202 .
  • the processor 2201 may be a processor in the aforementioned electronic device.
  • the processor 2201 and the interface circuit 2202 may be interconnected through wires.
  • the processor 2201 can receive and execute computer instructions from the memory of the above-mentioned electronic device through the interface circuit 2202 .
  • the electronic device can be made to perform various steps performed by the mobile phone in the above-mentioned embodiments.
  • the chip system may also include other discrete devices, which is not specifically limited in this embodiment of the present application.
  • Each functional unit in each embodiment of the embodiment of the present application may be integrated into one processing unit, or each unit may physically exist separately, or two or more units may be integrated into one unit.
  • the above-mentioned integrated units can be implemented in the form of hardware or in the form of software functional units.
  • the integrated unit is realized in the form of a software function unit and sold or used as an independent product, it can be stored in a computer-readable storage medium.
  • the technical solution of the embodiment of the present application is essentially or the part that contributes to the prior art or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage
  • the medium includes several instructions to enable a computer device (which may be a personal computer, server, or network device, etc.) or processor to execute all or part of the steps of the methods described in the various embodiments of the present application.
  • the aforementioned storage medium includes: flash memory, mobile hard disk, read-only memory, random access memory, magnetic disk or optical disk, and other various media capable of storing program codes.

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Abstract

本申请实施例提供一种邮件管理方法及电子设备，涉及计算机技术领域，改善不能及时准确地核对回复邮件的问题。具体方案为：电子设备向邮件接收设备发送第一邮件；所述第一邮件为配置有时限信息的邮件，所述时限信息用于指示所述邮件接收设备对所述第一邮件进行办理提醒；所述电子设备接收来自所述邮件接收设备对所述第一邮件的回复邮件；所述电子设备统计所述第一邮件对应的回复状态；所述电子设备在邮件应用的任务管理界面，显示所述第一邮件对应的回复状态，其中，所述回复状态包括所述第一邮件对应的至少一封回复邮件的回复状态。如此，用户快速且准确地掌握第一邮件的回复情况，提高人机交互效率和邮件数据的智能化程度。

Description

一种邮件管理方法及电子设备
本申请要求于2021年6月11日提交国家知识产权局、申请号为202110654171.6、发明名称为“一种邮件管理方法及电子设备”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本申请涉及计算机技术领域，尤其涉及一种邮件管理方法及电子设备。
背景技术
电子邮件(简称为邮件)是一种用电子手段提供信息交换的通信方式，是互联网应用很广的服务。通过电子邮件，用户能与世界上任何一个角落的另一个用户联络。在日常工作和业务往来过程中，用户(如，称为发布者)所发出的邮件，往往会要求邮件的接收者及时处理并回复。也需要用户定期核对已发出的第一邮件的回复情况，并对未处理的接收者进行催办。
然而，用户的邮箱每天都可能收到大量其他邮件。用户如果通过一一核对接收邮件的方式确认接收者是否完成对第一邮件的回复，势必导致人机交互效率较低，智能化程度较低。
发明内容
本申请实施例提供一种邮件管理方法及电子设备，通过自动统计并展示第一邮件的回复状态，从而，无需人工对接收到的邮件一一核对，提高人机交互效率和邮件数据的智能化程度。
为达到上述目的，本申请实施例采用如下技术方案：
第一方面，本申请实施例提供一种邮件管理方法，所述方法还包括：电子设备向邮件接收设备发送第一邮件；所述第一邮件为配置有时限信息的邮件，所述时限信息用于指示所述邮件接收设备对所述第一邮件进行办理提醒；所述电子设备接收来自所述邮件接收设备对所述第一邮件的回复邮件；所述电子设备统计所述第一邮件对应的回复状态；所述电子设备在邮件应用的任务管理界面，显示所述第一邮件对应的回复状态，其中，所述回复状态包括所述第一邮件对应的至少一封回复邮件的回复状态。
在上述实施例中，电子设备在将第一邮件发出后，不仅可实时统计回复邮件，还可在邮件应用的任务管理界面中展示该回复状态。如此，对于配有时限信息的第一邮件，也即需催促接收者及时办理的邮件，用户无需从接收到的海量邮件中，核对是否有第一邮件的回复邮件。也无需人工统计第一邮件所对应的办理情况。从而，提升人机交互效率。
结合第一方面，在一种可能的实现方式中，所述方法还包括：
所述电子设备接收邮件，从所述邮件的邮件头中解析出所述邮件的回复链；
确认所述回复链指示的源邮件为所述第一邮件，确定所述邮件为针对所述第一邮件的回复邮件。
在上述实施例中，提高对第一邮件所对应的回复邮件的识别准确性。
结合第一方面，在一种可能的实现方式中，所述任务管理界面还包括：第二邮件的办理状态，其中，所述第二邮件是所述电子设备接收的邮件且具有时限信息，所述办理状态包括已办理和未办理。结合第一方面，在一种可能的实现方式中，所述回复状态包括回复比例图和/或回复占比；
所述电子设备统计所述回复邮件的数量和所述第一邮件所对应的接收邮箱的总数量，确定回复比例图和/或回复占比。
示例性地，回复状态可以是回复比例图。也即，表征已回复第一邮件的接收邮箱的数量和第一邮件对应的所有接收邮箱的数量之间占比的图形。
又示例性地，回复状态还可以是回复占比。也即，表征已回复第一邮件的接收邮箱的数量和第一邮件对应的所有接收邮箱的数量之间占比的数值。
又示例性地，回复状态还可以同时包括回复比例图和回复占比。
结合第一方面，在一种可能的实现方式中，所述任务管理界面中还包括第一邮件所对应的任务项，所述方法还包括：
所述电子设备接收到对所述任务项的操作时，显示所述第一邮件的回复详情；其中，所述回复详情包括表征所述第一邮件对应的接收邮箱是否回复的信息。
结合第一方面，在一种可能的实现方式中，所述时限信息包括提醒时间点；所述方法还包括：
在系统时间到达所述提醒时间点的情况下，所述电子设备在所述任务管理界面中，将所述第一邮件的任务项置顶显示和/或对应所述第一邮件的任务项显示待办标记。
示例性地，在系统时间到达所述提醒时间点的情况下，可以将第一邮件的任务项在任务管理界面中置顶显示。从而，提醒用户关注到该已发出的第一邮件，避免已发出的第一邮件被遗忘。如此，即便是接收邮箱未完成对第一邮件的回复，用户也可以针对性地进行催办。
又示例性地，在系统时间到达所述提醒时间点的情况下，可以对应第一邮件的任务项显示待办标记。从而，提醒用户关注到该已发出的第一邮件，避免已发出的第一邮件被遗忘。如此，即便是接收邮箱未完成对第一邮件的回复，用户也可以针对性地进行催办。
再示例性地，还可以在系统时间到达所述提醒时间点的情况下，在所述任务管理界面中，将所述第一邮件的任务项置顶显示和对应所述第一邮件的任务项显示待办标记。
此外，在一些可能的实施例中，用户还可以设置一与提醒时间点不同的预设提示时间点，如此，在系统时间到达预设提示时间点的情况下，在所述任务管理界面中，将所述第一邮件的任务项置顶显示和/或对应所述第一邮件的任务项显示待办标记。
结合第一方面，在一种可能的实现方式中，所述时限信息包括提醒时间点；所述方法还包括：
在系统时间到达所述提醒时间点的情况下，所述电子设备在邮件应用的发件箱界面中，将所述第一邮件置顶显示和/或对应所述第一邮件显示待办标记。
示例性地，在系统时间到达所述提醒时间点的情况下，在邮件应用的发件箱界面 中，将所述第一邮件置顶显示。
又示例性地，在系统时间到达所述提醒时间点的情况下，在邮件应用的发件箱界面中对应所述第一邮件显示待办标记。
此外，在一些可能的实施例中，用户还可以设置一与提醒时间点不同的预设提示时间点，如此，在系统时间到达预设提示时间点的情况下，在邮件应用的发件箱界面中，将所述第一邮件置顶显示和/或对应所述第一邮件显示待办标记。
结合第一方面，在一种可能的实现方式中，所述时限信息包括最终期限；所述方法还包括：
在系统时间超过所述最终期限，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，所述电子设备在所述任务管理界面中，对应所述第一邮件的任务项显示逾期标记，和/或在所述任务管理界面中，将所述第一邮件的任务项置顶显示。
示例性地，在系统时间超过所述最终期限，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，在所述任务管理界面中，对应所述第一邮件的任务项显示逾期标记。
又示例性地，在系统时间超过所述最终期限，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，在所述任务管理界面中，对应所述第一邮件的任务项显示逾期标记，和将所述第一邮件的任务项置顶显示。
此外，在一些可能的实施例中，用户还可以设置一与最终期限不同的预设的逾期提示时间。如此，在系统时间超过逾期提示时间，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，所述电子设备在所述任务管理界面中，对应所述第一邮件的任务项显示逾期标记，和/或在所述任务管理界面中，将第一邮件的任务项置顶显示。
结合第一方面，在一种可能的实现方式中，所述时限信息包括最终期限；所述方法还包括：在系统时间超过所述最终期限，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，所述电子设备在邮件应用的发件箱界面中，对应所述第一邮件显示逾期标记，和/或在所述发件箱界面中，将所述第一邮件置顶显示。
结合第一方面，在一种可能的实现方式中，所述方法还包括：通过所述电子设备内的日历应用或闹钟应用对所述第一邮件进行提醒，用于提示用户查看所述第一邮件的回复状态。
在上述实施例中，面对用户未启动邮件应用的场景下，也能够及时的提醒到用户。
结合第一方面，在一种可能的实现方式中，在所述通过所述电子设备内的日历应用或闹钟应用对所述第一邮件进行提醒之前，所述方法还包括：根据所述时限信息，在日历应用中配置日程提醒，和/或在闹钟应用中配置闹钟提醒。
第二方面，本申请实施例提供一种电子设备，所述电子设备包括一个或多个处理器、一个或多个存储器和无线通信模块；所述一个或多个存储器和所述无线通信模块与所述一个或多个处理器耦合；
所述一个或多个存储器用于向邮件接收设备发送第一邮件；所述第一邮件为配置有时限信息的邮件，所述时限信息用于指示所述邮件接收设备对所述第一邮件进行办理提醒；接收来自所述邮件接收设备对所述第一邮件的回复邮件；统计所述第一邮件 对应的回复状态；在邮件应用的任务管理界面，显示所述第一邮件对应的回复状态，其中，所述回复状态包括所述第一邮件对应的至少一封回复邮件的回复状态。
结合第二方面，在一种可能的实现方式中，所述一个或多个存储器还用于接收邮件，从所述邮件的邮件头中解析出所述邮件的回复链；确认所述回复链指示的源邮件为所述第一邮件，确定所述邮件为针对所述第一邮件的回复邮件。
结合第二方面，在一种可能的实现方式中，所述任务管理界面还包括：所述一个或多个存储器还用于接收到的具有时限信息的邮件的办理状态，其中，所述办理状态包括已办理和未办理。
结合第二方面，在一种可能的实现方式中，所述回复状态包括回复比例图和/或回复占比；
所述一个或多个存储器还用于统计所述回复邮件的数量和所述第一邮件所对应的接收邮箱的总数量，确定回复比例图和/或回复占比。
结合第二方面，在一种可能的实现方式中，所述任务管理界面中还包括第一邮件所对应的任务项，所述一个或多个存储器还用于接收到对所述任务项的操作时，显示所述第一邮件的回复详情；其中，所述回复详情包括表征所述第一邮件对应的接收邮箱是否回复的信息。
结合第二方面，在一种可能的实现方式中，所述时限信息包括提醒时间点；在系统时间到达所述提醒时间点的情况下，所述一个或多个存储器还用于在所述任务管理界面中，将所述第一邮件的任务项置顶显示和/或对应所述第一邮件的任务项显示待办标记。
结合第二方面，在一种可能的实现方式中，所述时限信息包括提醒时间点；在系统时间到达所述提醒时间点的情况下，所述一个或多个存储器还用于在邮件应用的发件箱界面中，将所述第一邮件置顶显示和/或对应所述第一邮件显示待办标记。
结合第二方面，在一种可能的实现方式中，所述时限信息包括最终期限；在系统时间超过所述最终期限，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，所述一个或多个存储器还用于在所述任务管理界面中，对应所述第一邮件的任务项显示逾期标记，和/或在所述任务管理界面中，将所述第一邮件的任务项置顶显示。
结合第二方面，在一种可能的实现方式中，所述时限信息包括最终期限；在系统时间超过所述最终期限，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，所述一个或多个存储器还用于在邮件应用的发件箱界面中，对应所述第一邮件显示逾期标记，和/或在所述发件箱界面中，将所述第一邮件置顶显示。
结合第二方面，在一种可能的实现方式中，所述一个或多个存储器还用于通过所述电子设备内的日历应用或闹钟应用对所述第一邮件进行提醒，用于提示用户查看所述第一邮件的回复状态。
结合第二方面，在一种可能的实现方式中，所述一个或多个存储器还用于根据所述时限信息，在日历应用中配置日程提醒，和/或在闹钟应用中配置闹钟提醒。
第三方面，本申请实施例提供一种计算机存储介质，包括计算机指令，当所述计算机指令在电子设备上运行时，使得所述电子设备执行如第一方面及其任一种可能的 设计方式所述的方法。
第四方面，本申请实施例提供一种计算机程序产品，当所述计算机程序产品在计算机上运行时，使得所述计算机执行如第一方面及其任一种可能的设计方式所述的方法。
可以理解地，上述提供的第二方面及其任一种可能的设计方式所述的电子设备，第三方面所述的计算机存储介质，以及第四方面所述的计算机程序产品均用于执行上文所提供的对应的方法，因此，其所能达到的有益效果可参考上文所提供的对应的方法中的有益效果，此处不再赘述。
附图说明
图1为本申请实施例提供的一种系统架构示意图；
图2为本申请实施例提供的一种电子设备的硬件架构示意图；
图3为本申请实施例提供的邮件发送端的一种显示示意图；
图4为本申请实施例提供的邮件发送端的又一种显示示意图；
图5为本申请实施例提供的邮件发送端的又一种显示示意图；
图6为本申请实施例提供的邮件发送端的又一种显示示意图；
图7为本申请实施例提供的邮件接收端的一种显示示意图；
图8为本申请实施例提供的邮件接收端的又一种显示示意图；
图9为本申请实施例提供的邮件接收端的又一种显示示意图；
图10为本申请实施例提供的邮件接收端的又一种显示示意图；
图11为本申请实施例提供的邮件接收端的又一种显示示意图；
图12A为本申请实施例提供的邮件接收端的又一种显示示意图；
图12B为本申请实施例提供的邮件接收端的又一种显示示意图；
图13为本申请实施例提供的邮件发送端的又一种显示示意图；
图14为本申请实施例提供的邮件发送端的又一种显示示意图；
图15为本申请实施例提供的邮件发送端的又一种显示示意图；
图16为本申请实施例提供的邮件发送端的又一种显示示意图；
图17为本申请实施例提供的邮件发送端的又一种显示示意图；
图18为本申请实施例提供的邮件应用程序的架构示意图；
图19为本申请实施例提供的实现时限信息配置的功能模块交互图；
图20为本申请实施例提供的邮件创建方法中发送邮件的步骤流程图；
图21为本申请实施例提供的方法中第一设备进行任务集中展示的交互图；
图22为本申请实施例提供的实现邮件应用内部提醒的功能模块交互图；
图23为本申请实施例提供的实现其他应用提醒的功能模块交互图；
图24为本申请实施例提供的实现对已发出的第一邮件的任务状态监控的功能模块交互图；
图25为本申请实施例提供的实现对接收到的第一邮件的提醒的功能模块交互图；
图26为本申请实施例提供的针对已接收的第一设备进行提醒的步骤流程图；
图27为本申请实施例提供的一种芯片系统的组成示意图。
具体实施方式
以下，术语“第一”、“第二”仅用于描述目的，而不能理解为指示或暗示相对重要性或者隐含指明所指示的技术特征的数量。由此，限定有“第一”、“第二”的特征可以明示或者隐含地包括一个或者更多个该特征。在本实施例的描述中，除非另有说明，“多个”的含义是两个或两个以上。
下面将结合附图对本实施例的实施方式进行详细描述。
图1为本申请实施例提供的一种系统架构示意图，包括两个电子设备，分别为第一设备、第二设备，还包括一个或多个服务器。其中，第一设备和第二设备可以安装邮件应用(application，APP)。第一设备和第二设备可以通过邮件APP从对应的服务器获取邮件服务。例如，第一设备和第二设备通过邮件APP登录用户的邮箱，再经由登录邮箱所对应的服务器(后续简称为：对应的服务器)，实现邮件的收发。
可以理解地，在邮件的收发过程中，第一设备和第二设备可以承担不同角色。比如，第一设备可以是邮件发送端，也即承担邮件发送的角色；第二设备可以是邮件接收端，也即承担邮件接收的角色。如此，第一设备可以通过对应的服务器向第二设备发送邮件。第二设备也可以通过对应的服务器接收第一设备发出的邮件。
再比如，第一设备可以是邮件接收端，第二设备可以是邮件发送端。如此，第二设备可以通过对应的服务器向第一设备发送邮件。同时，第一设备也可以通过对应的服务器接收第二设备发出的邮件。
示例性的，本申请实施例中的电子设备(例如，第一设备或第二设备)可以是手机、平板电脑、台式机(桌面型电脑)、手持计算机、笔记本电脑(膝上型电脑)、超级移动个人计算机(ultra-mobile personal computer，UMPC)、上网本、个人数字助理(personal digital assistant，PDA)、增强现实(augmented reality，AR)\虚拟现实(virtual reality，VR)设备等可以安装上述邮件应用的设备，本申请实施例对电子设备的具体形态不作特殊限制。
其中，电子设备的操作系统可以是安卓(Android)、鸿蒙系统、IOS系统或者其他操作系统，本申请实施例对电子设备的操作系统类型不做限定。
本申请实施例中以图2所示的第一设备或第二设备是电子设备200(如手机)为例，对本申请实施例提供的电子设备的结构进行举例说明。如图2所示，电子设备200(如手机)可以包括：处理器210，外部存储器接口220，内部存储器221，通用串行总线(universal serial bus，USB)接口230，充电管理模块240，电源管理模块241，电池242，天线1，天线2，移动通信模块250，无线通信模块260，音频模块270，扬声器270A，受话器270B，麦克风270C，耳机接口270D，传感器模块280，按键290，马达291，指示器292，摄像头293，显示屏294，以及用户标识模块(subscriber identification module，SIM)卡接口295等。
其中，上述传感器模块280可以包括压力传感器，陀螺仪传感器，气压传感器，磁传感器，加速度传感器，距离传感器，接近光传感器，指纹传感器，温度传感器，触摸传感器，环境光传感器和骨传导传感器等传感器。
可以理解的是，本实施例示意的结构并不构成对电子设备200的具体限定。在另一些实施例中，电子设备200可以包括比图示更多或更少的部件，或者组合某些部件，或者拆分某些部件，或者不同的部件布置。图示的部件可以以硬件，软件或软件和硬件的组合实现。
处理器210可以包括一个或多个处理单元，例如：处理器210可以包括应用处理器(application processor，AP)，调制解调处理器，图形处理器(graphics processing unit，GPU)，图像信号处理器(image signal processor，ISP)，控制器，存储器，视频编解码器，数字信号处理器(digital signal processor，DSP)，基带处理器，和/或神经网络处理器(neural-network processing unit，NPU)等。其中，不同的处理单元可以是独立的器件，也可以集成在一个或多个处理器中。
控制器可以是电子设备200的神经中枢和指挥中心。控制器可以根据指令操作码和时序信号，产生操作控制信号，完成取指令和执行指令的控制。
处理器210中还可以设置存储器，用于存储指令和数据。在一些实施例中，处理器210中的存储器为高速缓冲存储器。该存储器可以保存处理器210刚用过或循环使用的指令或数据。如果处理器210需要再次使用该指令或数据，可从所述存储器中直接调用。避免了重复存取，减少了处理器210的等待时间，因而提高了系统的效率。
在一些实施例中，处理器210可以包括一个或多个接口。接口可以包括集成电路(inter-integrated circuit，I2C)接口，集成电路内置音频(inter-integrated circuit sound，I2S)接口，脉冲编码调制(pulse code modulation，PCM)接口，通用异步收发传输器(universal asynchronous receiver/transmitter，UART)接口，移动产业处理器接口(mobile industry processor interface，MIPI)，通用输入输出(general-purpose input/output，GPIO)接口，用户标识模块(subscriber identity module，SIM)接口，和/或通用串行总线(universal serial bus，USB)接口等。
可以理解的是，本实施例示意的各模块间的接口连接关系，只是示意性说明，并不构成对电子设备200的结构限定。在另一些实施例中，电子设备200也可以采用上述实施例中不同的接口连接方式，或多种接口连接方式的组合。
充电管理模块240用于从充电器接收充电输入。其中，充电器可以是无线充电器，也可以是有线充电器。充电管理模块240为电池242充电的同时，还可以通过电源管理模块241为电子设备供电。
电源管理模块241用于连接电池242，充电管理模块240与处理器210。电源管理模块241接收电池242和/或充电管理模块240的输入，为处理器210，内部存储器221，外部存储器，显示屏294，摄像头293，和无线通信模块260等供电。在一些实施例中，电源管理模块241和充电管理模块240也可以设置于同一个器件中。
电子设备200的无线通信功能可以通过天线1，天线2，移动通信模块250，无线通信模块260，调制解调处理器以及基带处理器等实现。在一些实施例中，电子设备200的天线1和移动通信模块250耦合，天线2和无线通信模块260耦合，使得电子设备200可以通过无线通信技术与网络以及其他设备通信。
天线1和天线2用于发射和接收电磁波信号。电子设备200中的每个天线可用于覆盖单个或多个通信频带。不同的天线还可以复用，以提高天线的利用率。例如：可 以将天线1复用为无线局域网的分集天线。在另外一些实施例中，天线可以和调谐开关结合使用。
移动通信模块250可以提供应用在电子设备200上的包括2G/3G/4G/5G等无线通信的解决方案。移动通信模块250可以包括至少一个滤波器，开关，功率放大器，低噪声放大器(low noise amplifier，LNA)等。移动通信模块250可以由天线1接收电磁波，并对接收的电磁波进行滤波，放大等处理，传送至调制解调处理器进行解调。
移动通信模块250还可以对经调制解调处理器调制后的信号放大，经天线1转为电磁波辐射出去。在一些实施例中，移动通信模块250的至少部分功能模块可以被设置于处理器210中。在一些实施例中，移动通信模块250的至少部分功能模块可以与处理器210的至少部分模块被设置在同一个器件中。
无线通信模块260可以提供应用在电子设备200上的包括WLAN(如(wireless fidelity，Wi-Fi)网络)，蓝牙(bluetooth，BT)，全球导航卫星系统(global navigation satellite system，GNSS)，调频(frequency modulation，FM)，近距离无线通信技术(near field communication，NFC)，红外技术(infrared，IR)等无线通信的解决方案。
无线通信模块260可以是集成至少一个通信处理模块的一个或多个器件。无线通信模块260经由天线2接收电磁波，将电磁波信号调频以及滤波处理，将处理后的信号发送到处理器210。无线通信模块260还可以从处理器210接收待发送的信号，对其进行调频，放大，经天线2转为电磁波辐射出去。
电子设备200通过GPU，显示屏294，以及应用处理器等实现显示功能。GPU为图像处理的微处理器，连接显示屏294和应用处理器。GPU用于执行数学和几何计算，用于图形渲染。处理器210可包括一个或多个GPU，其执行程序指令以生成或改变显示信息。
显示屏294用于显示图像，视频等。该显示屏294包括显示面板。
电子设备200可以通过ISP，摄像头293，视频编解码器，GPU，显示屏294以及应用处理器等实现拍摄功能。ISP用于处理摄像头293反馈的数据。摄像头293用于捕获静态图像或视频。在一些实施例中，电子设备200可以包括1个或N个摄像头293，N为大于1的正整数。
外部存储器接口220可以用于连接外部存储卡，例如Micro SD卡，实现扩展电子设备200的存储能力。外部存储卡通过外部存储器接口220与处理器210通信，实现数据存储功能。例如将音乐，视频等文件保存在外部存储卡中。
内部存储器221可以用于存储计算机可执行程序代码，所述可执行程序代码包括指令。处理器210通过运行存储在内部存储器221的指令，从而执行电子设备200的各种功能应用以及数据处理。例如，在本申请实施例中，处理器210可以通过执行存储在内部存储器221中的指令，内部存储器221可以包括存储程序区和存储数据区。
其中，存储程序区可存储操作系统，至少一个功能所需的应用程序(比如声音播放功能，图像播放功能等)等。存储数据区可存储电子设备200使用过程中所创建的数据(比如音频数据，电话本等)等。此外，内部存储器221可以包括高速随机存取 存储器，还可以包括非易失性存储器，例如至少一个磁盘存储器件，闪存器件，通用闪存存储器(universal flash storage，UFS)等。
电子设备200可以通过音频模块270，扬声器270A，受话器270B，麦克风270C，耳机接口270D，以及应用处理器等实现音频功能。例如音乐播放，录音等。
按键290包括开机键，音量键等。按键290可以是机械按键。也可以是触摸式按键。马达291可以产生振动提示。马达291可以用于来电振动提示，也可以用于触摸振动反馈。指示器292可以是指示灯，可以用于指示充电状态，电量变化，也可以用于指示消息，未接来电，通知等。SIM卡接口295用于连接SIM卡。SIM卡可以通过插入SIM卡接口295，或从SIM卡接口295拔出，实现和电子设备200的接触和分离。电子设备200可以支持1个或N个SIM卡接口，N为大于1的正整数。SIM卡接口295可以支持Nano SIM卡，Micro SIM卡，SIM卡等。
为了下述各实施例的描述清楚简洁，首先给出相关概念或技术的简要介绍：
在日常工作和业务往来过程中，邮件常用于进行任务事项的发布、事务的排查、事件的通知等。其中，用于任务事项的发布或事务的排查的邮件，往往会需要接收者在办理相关事项后回复邮件。比如，发布者通过邮件向接收者发布任务事项，那么需要接收者处理完任务事项后，将任务事项的处理结果通过邮件的形式反馈给发布者。
为了方便描述，将所有需要接收者办理并回复的邮件称为第一邮件。
然而，接收者的邮箱，也即第一邮件的接收邮箱，每天会接收大量的其他邮件。显然，第一邮件在接收邮箱中的显示位置会被新邮件替代。这也意味着，如果接收者没有立即处理并回复第一邮件，那么就可能出现第一邮件被接收者忽略的情况。
针对上述问题，本申请实施例提供一种邮件管理方法。发布者的邮箱(也即，发布邮箱)通过向接收邮箱发送携带时限信息的第一邮件，此外，接收邮箱根据第一邮件中携带的时限信息提醒接收者及时处理第一邮件。避免接收者遗忘对第一邮件的处理，提高人机交互效率和邮件智能化程度。
为了便于理解，以下结合附图对本申请实施例提供的方法的实现过程进行举例介绍。此外，在举例中，第一设备是第一邮件的发送端，第二设备是第一邮件的接收端。其中，第二设备登陆了第一邮件的接收邮箱，又可称为邮件接收设备。
以用户通过第一设备(如，手机1)创建和发布第一邮件进行举例。在举例中，第一设备为第一邮件的邮件发送端，可创建第一邮件，并向第二设备发送。
在手机1启动邮件APP后，手机1可以显示如图3中的(a)所示的界面，也即用户A的邮箱界面304(又称为邮件应用的第一界面)。其中，邮箱界面304包括用户A的邮箱接收到的不同邮件，各邮件根据时间顺序排列。
示例性地，如图3中的(a)所示，用户A的邮箱收到了主题为活动照片请查收的邮件(简称：邮件1)、主题为3月考勤表的邮件(简称邮件2)和主题为事务A排查的邮件(简称邮件3)。其中，邮件1的发出时间最近，邮件2的发出时间早于邮件1但是晚于邮件3。故，邮件1在邮箱界面304中置顶显示，邮件2和邮件3显示于其后。
除此之外，邮箱界面304还包括用于创建新邮件的控件，比如，图3中的(a)示出的控件301。
示例性地，在手机1接收到用户对控件301的操作，如点击操作后，可显示如图3中的(b)所示的邮件编辑界面。
其中，上述邮件编辑界面中包括用于配置接收邮箱的输入栏，如，图3中的(b)示出的收件人的输入框302。
在一些实施例中，用户可以在收件人的输入框302中输入邮箱地址，如此，手机1可获取到用户输入的邮箱地址，并在收件人的输入框302处可以显示用户输入的邮箱地址或邮箱地址所对应的邮箱名称。可理解地，无论是邮箱地址，还是邮箱地址所对应的邮箱名称都指代同一个邮箱。
此外，接收人的输入框302中还可以包括用于查找邮箱通讯录的控件，如图3中的(b)示出的控件3021。在手机1接收到用户对控件3021的点击操作后，可显示邮箱通信录界面。其中，邮箱通信录界面包括多个邮箱地址和与各邮箱地址对应的邮箱名称。用户可在邮箱通讯录界面中选择邮箱地址，手机1根据用户在邮箱通讯录界面中的选择操作，可获取被用户选择的邮箱地址。并在收件人的输入框302中显示邮箱地址所对应的邮箱名称。
在创建第一邮件的情况下，用户在收件人的输入框302配置的邮箱是第一邮件的接收邮箱，同时，也是需要实际处理并回复第一邮件的邮箱。
例如，创建主题为“请完成任务事项B”的第一邮件(简称邮件4)时，手机1接收到用户在收件人的输入框302输入的用户B和用户C的邮箱地址，在收件人的输入框302显示用户B和用户C的邮箱名称。在此场景下，用户B和用户C的邮箱是需要实际处理并回复邮件4的邮箱。
此外，邮件编辑界面中还有“密送/抄送，发件人”输入栏、“主题”输入栏以及“邮件正文”编辑区。上述“密送/抄送，发件人”输入栏、“主题”输入栏及“邮件正文”编辑区的功能和实现均可参考相关技术，在此不再赘述。
另外，本申请实施例中，邮件编辑界面中还包括用于配置时限信息的功能入口，比如，提醒栏303。如此，手机1可以根据用户对提醒栏303的操作，为正在编辑的第一邮件配置时限信息。
上述时限信息可以包括：提醒周期、最终期限及提醒时间点等中的一项或多项。上述时限信息可以指示第一邮件的办理期限。
其中，上述提醒周期为指示相邻两次提醒之间的时间间隔参数，用于实现循环提醒。上述最终期限是要求接收邮箱(比如，用户B和用户C的邮箱)处理并回复第一邮件的最后时限。上述提醒时间点是单次提醒处理第一邮件的时间。提醒时间点在接收邮箱未处理并回复第一邮件的情况下有效。
比如，在邮件4配置的提醒时间点为4月30日上午10点25分的情况下，如果时间达到4月30日上午10点25分，用户C的邮箱没有回复邮件4，那么在提醒时间点的指示下，用户C的邮箱会自动进行提醒。再比如，如果4月30日上午10点25分之前用户B的邮箱已经回复邮件4，那么用户B的邮箱不进行提醒。
示例性地，提醒栏303包括用于设置时限信息的控件，比如，图3中的(b)所示的提醒配置304。用户可以通过操作“提醒配置”控件，为正在编辑的第一邮件(比如，邮件4)设置时限信息。如此，手机1可以根据用户对提醒配置304的操作，为 正在编辑的第一邮件配置时限信息。
比如，手机1接收到用户对提醒配置304的点击操作后，可显示用于输入时限信息的输入框。如此，用户可以在输入框中输入时限信息，如通过虚拟键盘在输入框中输入时限信息。这样，手机1可获得用户所输入的时限信息。
另外，在其他示例中，还可以通过提醒栏303中不同的控件，配置不同类型的时限信息。
示例性地，提醒栏303中包括用于设置提醒周期的控件(又称为第一控件)，比如，图4中(a)所示的周期配置401。如此，用户操作周期配置401可设置提醒周期。这样，手机1可以根据用户对周期配置401的操作，给正在编辑的第一邮件配置提醒周期。
在一种可能的实现中，在手机1接收到用户对周期配置401的操作，如点击操作后，如图4中的(b)所示，可显示第一选择框402。上述第一选择框402中包括多个可选的周期参数(又称为用于表征周期的配置项)。如此，手机1可以根据用户对周期参数的选择操作，如点击操作，为正在编辑的第一邮件配置提醒周期。
例如，第一选择框402中可以包括“无”、“10分钟”、“1小时”、“1天”、“1周”等可选的周期参数。以用户点击“无”这一周期参数为例，手机1接收到对“无”这一周期参数的选择操作，那么表明用户指示邮件4无需周期提醒。以用户点击“1天”这一周期参数为例，手机1接收到针对“1天”这一周期参数的选择操作后，可为邮件4配置每隔一天提醒一次的提醒周期。也就意味着，接收邮箱(比如，用户B和用户C的邮箱)，在接收到邮件4并识别出提醒周期后，每隔一天便会针对邮件4进行提醒，直至该接收邮箱完成对邮件4的回复。在手机1接收到针对其他周期参数的选择操作时，与上同理，在此不赘述。
又示例性地，提醒栏303包括用于设置最终期限的控件(又称为第二控件)，例如，图5中(a)所示的最终期限配置501。如此，用户通过操作最终期限配置501可设置最终期限。这样，手机1可以根据用户对最终期限配置501的操作，为正在编辑的第一邮件配置最终期限。
在一种可能的实现中，在手机1接收到针对最终期限配置501的操作，如点击操作后，如图5中的(b)所示，可显示第二选择框502。第二选择框502中包括多个可选的日期和可选的时间点(也即，用于确定最终期限的配置项)。手机1根据用户在第二选择框502的操作，为正在编辑的第一邮件配置最终期限。
以用户在第二选择框502中通过滑动操作组合4月30日、上午和10点30分并点击第二选择框502中的“确定”为例，手机1可以根据用户的上述操作，将4月30日上午10点30分配置为邮件4的最终期限。
又示例性地，在上述时限信息同时包括最终期限和提醒时间点的情况下，提醒栏303包括用于设置最终期限的控件和用于设置提醒时间点的控件(又称为第三控件)。比如，如图6中的(a)所示，包括最终期限配置501和提醒时间配置601。
在一些实施例中，通过最终期限配置501配置最终期限的实现方式可以参考前述实施例，在此不再赘述。
另外，用户可操作提醒时间配置601设置提醒时间点，这样，手机1可根据用户 对提醒时间配置601的操作，可为正在编辑的第一邮件配置提醒时间点。
在一种可能的实现中，在手机1接收用户对提醒时间配置601的点击操作后，可显示第三选择框。上述第三选择框中包括多个可选的时间参数(又称为用于确定提醒时间点的配置项)。如此，手机1可以根据用户对时间参数的操作，比如，点选操作，为正在编辑的第一邮件配置提醒时间点。
在一些实施例中，上述时间参数可以是具体时间点，也可以是与最终期限之间的时间间隔。
在上述时间参数为具体时间点的情况下，手机1可以根据用户对时间参数的操作，直接为正在编辑的第一邮件配置提醒时间点。
示例性地，第三选择框中包括的配置项可以参考图5中的(b)所示示例，在此不再详细赘述。比如，第三选择框显示的时间参数可以包括2021年4月30日10点10分、2021年4月30日10点25分等。在手机1接收到用户对2021年4月30日10点25分的点击操作时，直接将2021年4月30日10点25分配置为第一邮件的提醒时间点。
在上述时间参数为与最终期限之间的时间间隔的情况下，手机1可以根据用户对时间参数的操作，结合配置的最终期限，为正在编辑的第一邮件配置提醒时间点。
比如，图6中的(b)所示，第三选择框602中可以包括“无”、“准时”、“5分钟前”、“10分钟前”、“15分钟前”等多项时间参数。以用户点选“无”这项时间参数为例，手机1接收到用户针对“无”这项时间参数的点选操作。此场景下，表明用户不为邮件4配置提醒时间点。再以用户点选“准时”这项时间参数为例，手机1接收到针对“准时”这项时间参数的点选操作，基于该点选操作可将最终期限配置为邮件4的提醒时间点。如，在最终期限为2021年4月30日10点30分的情况下，手机1接收到针对“准时”的点击操作，那么将2021年4月30日10点30分确定为提醒时间点。
再以用户点选“5分钟前”这项时间参数为例，手机1接收到用户针对“5分钟前”这项时间参数的点选操作。并基于该点选操作将最终期限之前5分钟配置为邮件4的提醒时间点。如，在最终期限为2021年4月30日10点30分的情况下，手机1接收到针对“5分钟前”的点击操作，那么将2021年4月30日10点25分确定为提醒时间点。
同理，在用户点选“10分钟前”这项时间参数时，手机1接收到针对“10分钟前”这项时间参数的点选操作。并将最终期限之前10分钟配置为邮件4的提醒时间点，如，在最终期限为2021年4月30日10点30分的情况下，手机1接收到针对“10分钟前”的点击操作，那么将2021年4月30日10点20分确定为提醒时间点。以此类推。
另外，在上述时限信息同时包括最终期限和提醒周期的情况下，提醒栏303可以包括最终期限配置501和周期配置401。在一些实施例中，通过最终期限配置501配置最终期限和通过周期配置401配置提醒周期的实现方式可以参考前述实施例，在此不再赘述。
在一些场景下，还可以通过提醒栏303中同一控件配置不同类型的时限信息。以通过图3中的(b)所示的提醒配置304设置不同类型的时限信息为例。手机1可以 根据用户对提醒配置304的不同操作，实现为正在编辑的第一邮件配置提醒周期、提醒时间点或者最终期限中任意一项。比如，手机1接收到对提醒配置304的操作1，如滑动操作时，可显示图4中的(b)所示的第一选择框402，以便为正在编辑的第一邮件配置提醒周期。手机1接收到对提醒配置304的操作2，如双击操作时，可显示图5中的(b)所示的第二选择框502，以便为正在编辑的第一邮件配置最终期限。手机1接收到对提醒配置304的第三操作，如长按操作时，显示图6中的(b)所示的第三选择框602。当然，手机1接收到对提醒配置304的第四操作，如点击操作时，还可以直接显示用于接收时限信息的输入框，接收用户输入的时限信息。
当然，通过不同操作切换提醒配置304的功能，仅为一种可能的实现方式。实际实现时，还可以通过第一选择窗口切换提醒配置304控件的功能。也即，手机1接收到针对提醒配置304的操作时，显示第一选择窗口。其中，第一选择窗口包括用于配置提醒周期的选项、用于配置最终期限的选项和用于配置提醒时间点的选项。手机1可以根据用户在第一选择窗口中对不同选项的选择操作，比如点击操作，来实现为正在编辑的第一邮件配置提醒周期、最终期限或提醒时间点。例如，在手机1接收到用户对第一选择窗口中用于配置提醒周期的选项的操作时，显示图4中的(b)所示的第一选择框402，以便为正在编辑的第一邮件配置提醒周期。在手机1接收到用户对第一选择窗口中用于配置最终期限的选项的操作时，显示图5中的(b)所示的第二选择框502，以便为正在编辑的第一邮件配置最终期限。在手机1接收到用户对第一选择窗口中用于配置提醒时间点的选项的操作时，显示图6中的(b)所示的第三选择框602，以便为正在编辑的第一邮件配置提醒时间点。
在完成时限信息的配置后，若手机1接收到邮件发送指令，将配置有时限信息的第一邮件发送到对应的接收邮箱。示例性地，手机1接收到邮件发送操作，如，接收到用户对图6中(a)所示的控件603的操作后，可将已配置时限信息的邮件4发送到用户B和用户C的邮箱。
在本申请实施例中，第一邮件发送到接收邮箱后，接收邮箱可以根据第一邮件中携带的时限信息进行自动提醒。
以第二设备(如，手机2)登录用户B的邮箱(也即，邮件4的接收邮箱)进行举例。在举例中，第二设备为第一邮件的邮件接收端，可接收第一设备发送的第一邮件。
手机2登录了用户B的邮箱后，可以显示如图7中的(a)所示的邮箱界面702。其中，邮箱界面702是常规模式下邮件APP的显示界面。
需要说明的是，第二设备所登录的邮箱又可称为当前邮箱。例如，手机2登录用户B的邮箱后，手机2所对应的当前邮箱为用户B的邮箱。
此外，上述邮箱界面702包括当前邮箱接收到的不同邮件，各邮件根据发出时间顺序排列。
示例性地，邮箱界面702中包括主题为请完成任务事项B的邮件(简称：邮件4)、主题为3月考勤表的邮件(简称：邮件2)和主题为事务A排查的邮件(简称：邮件3)。其中，邮件4的发出时间最近，邮件2的发出时间早于邮件4但是晚于邮件3。故，邮件4在邮箱界面702中置顶显示，邮件2和邮件3显示于其后。可 理解地，此后，在接收到新的邮件后，新邮件会被置顶显示，其他邮件(比如，邮件2、邮件3和邮件4)也会随之调整显示位置。如此，一旦邮件没有及时处理，就可能淹没在众多新邮件中。
在一些实施例中，手机2登录了用户B的邮箱后，还可以显示如图7中的(b)所示的邮箱界面703。邮箱界面703是邮件APP在提醒模式下的显示界面。其中，邮箱界面703也包括邮件2、邮件3和邮件4。同样，邮件2、邮件3和邮件4也是按照对应的发出时间顺序进行排序。
与邮箱界面702不同的是：手机2在邮箱界面703中显示接收到的第一邮件(如邮件3和邮件4)时，还可对应第一邮件显示提示信息1，用于提醒用户需关注该第一邮件。示例性地，上述提示信息1可以是特殊的标识，如，如图7中的(b)所示的标识701。如此，在邮箱中的众多邮件中，提醒用户关注到邮箱所接收的第一邮件。
在一些实施例中，上述提示信息1可以在邮箱界面703中一直显示。从而，区分第一邮件和其他邮件。
在另一些实施例中，可以是在用户B的邮箱未回复第一邮件的情况下，在邮箱界面703中对应该第一邮件显示提示信息1。在用户B的邮箱已回复第一邮件的情况下，在邮箱界面703中取消对应该第一邮件显示提示信息1。
换句话说，在上述实施例中，从第一邮件显示在邮箱界面703开始，可在第一邮件处对应显示提示信息1，直至手机2接收到针对第一邮件的回复操作后，取消在该第一邮件处对应显示的提示信息1。从而，准确地区分邮箱内未回复的第一邮件和其他邮件。
例如，图8中的(a)所示，用户可以在邮箱界面703点击邮件4。手机2可以接收到用户对邮件4的点击操作。作为对邮件4的点击操作的响应，手机2可显示如图8中的(b)所示的邮件4的详情界面。其中，邮件4的详情界面中包括用于回复邮件的控件，如，控件801和控件802。上述控件801用于指示创建仅回复发件人(也即，邮件4的发布邮箱)的回复邮件。上述控件802用于指示创建回复所有人(也即，邮件4的发布邮箱和邮件4中涉及的其他接收邮箱)的回复邮件。
然后，在手机2接收到用户对控件801或控件802的点击操作时，可显示邮件回复界面。在显示上述邮件回复界面期间，用户可以创建针对邮件4的回复邮件。如此，手机2可以接收到回复邮件的相关数据，如，回复邮件的收件人、发件人、主题、邮件正文等。并在手机2接收到用户对发送控件的操作后，将上述回复邮件发出。其中，上述发送控件为邮件回复界面中用于触发回复邮件发送的控件。可理解地，上述过程中，手机2所接收到的操作也即针对邮件4的回复操作。之后，手机2再次显示邮箱界面703时，邮箱界面703内可取消邮件4的提示信息1显示。
在另一些实施例中，还可以是手机2接收到用户对提示信息1的操作，如对标识701进行长按操作时，取消对应邮件4显示的提示信息1。从而，使用户可以手动确认完成回复。如此，用户通过非邮件回复的方式完成第一邮件所交代的事项后，可以自主取消提醒，避免过度提醒影响用户的使用体验。
可以理解的，取消显示第一邮件所对应的提示信息1仅是一种提示第一邮件已完 成回复的方式。在另一些实施例中，还可以是在用户的邮箱已回复第一邮件的情况下，在邮箱界面703中对应第一邮件显示提示信息2(又称为第五提示信息)，以替代该第一邮件对应的提示信息1。其中，上述提示信息2是用于表征已完成回复第一邮件的标识，如图8中的(c)所示的标识803。
当然，在手机2所对应的当前邮箱未回复第一邮件的情况下，于邮箱界面703中对应该第一邮件显示提示信息1。如此，邮箱界面703中可区分哪些第一邮件需要被处理，哪些第一邮件已完成处理。
总体而言，邮件APP在提醒模式下，可以通过显示提示信息1，以及在当前邮箱回复第一邮件后，显示提示信息2(或，取消提示信息1的显示)等状态提醒方式，使用户打开邮箱界面703即可关注到需要处理的第一邮件，从而，避免用户忘记邮箱内的第一邮件。同时，也提高了邮件回复的人机交互效率。
在一些实施例中，手机2启动邮件APP时，默认启动邮件APP的提醒模式。在另一些实施例中，手机2接收到用户对邮件APP的图标的点击操作时，可显示选项窗口。其中，上述选项窗口包括表征常规模式的选项和表征提醒模式的选项。在手机2接收到用户针对表征常规模式的选项的操作，如点击操作时，启动邮件APP的常规模式。在手机2接收到用户针对表征提醒模式的选项的操作，如点击操作时，启动邮件APP的提醒模式。
当然，无论第二设备启用邮件APP的常规模式还是提醒模式，在第二设备对应的当前邮箱接收到邮件后，会识别该邮件中是否携带时限信息。在识别出携带有时限信息时，可以将该邮件确定该为第一邮件。并按照时限信息实现针对第一邮件的办理提醒，以催促用户及时办理第一邮件。其中，上述办理提醒可以是邮件APP内部的提醒，如，通过定时置顶显示、定时邮件通知、提示信息变更等之一或之间的组合形式实现的定点提醒或逾期提醒。当然，上述办理提醒还可以是其他APP的提醒，如，闹钟提醒、日历提醒。
以第二设备(也即，手机3)登录了用户C的邮箱，并识别出第一邮件进行举例。如图9中的(a)所示，手机3启动邮件APP后，登录用户C的邮箱，并显示邮箱界面902。其中，邮箱界面902中包括主题为宣传画册的邮件(简称邮件5)、邮件3和邮件4。可理解地，上述邮件3、邮件4和邮件5都是用户C的邮箱接收到的邮件。因此，在手机3登录用户C邮箱时，会将邮件3、邮件4和邮件5同步到邮箱中，并在邮箱界面902显示上述邮件3、邮件4和邮件5。
在将邮件3、邮件4和邮件5同步到邮箱的过程中，手机3通过解析邮件3、邮件4和邮件5，确定邮件3、邮件4和邮件5是否携带时限信息。其中，邮件3、邮件4携带有时限信息，邮件5未携带时限信息。故，在启动邮件APP的提醒模式下，依据从邮件4和邮件3中识别出的时限信息，在邮箱界面902中对应邮件3显示提示信息1，对应邮件4显示提示信息1。如图9中的(a)所示，在邮箱界面902中，邮件3和邮件4都对应显示有标识701。
此外，第一邮件中携带的时限信息可以包括：提醒周期、最终期限及提醒时间点等中的一项或多项。当然，在时限信息的类型不同，所实现的提醒类型也不同。
示例性地，在第一邮件携带的时限信息包括最终期限的情况下，手机3可以根据 最终期限实现针对第一邮件的逾期提醒。其中，逾期提醒用于警示用户第一邮件已过办理期限。
例如，在手机3解析出邮件4中携带的最终期限为4月30日10点30分时，如果手机3的系统时间还未达到最终期限且用户C的邮箱也没有对邮件4进行回复(如，手机3未接收到用户针对该邮件4的回复操作)，那么如图9中的(a)所示，在邮箱界面902中，继续对应邮件4显示标识701。如果系统时间超过最终期限，如系统时间到达10点31分，且用户C的邮箱也没有对邮件4回复，那么在邮箱界面902中，对应邮件4显示提示信息3(又称为第二提示信息)。其中，上述提示信息3用于提醒用户第一邮件已逾越办理期限。上述提示信息3可以是提示字符，比如，文字“超期”。此外，上述提示信息3还可以是一特殊的标识，比如，图9中的(b)所示的标识901。本申请实施例中，对提示信息3的呈现形式不做具体限定。
又示例性地，在第一邮件携带的时限信息包括提醒时间点的情况下，手机3可以根据提醒时间点实现针对第一邮件的定点提醒。其中，定点提醒用于提前或及时提醒用户办理第一邮件。上述定点提醒可以包括将第一邮件置顶显示、针对第一邮件进行邮件通知和调整第一邮件对应的提示信息1的显示形态中一项或多项之间的组合。
如，可以将第一邮件置顶显示。再如，针对第一邮件进行邮件通知。又如，调整第一邮件所对应的提示信息1的显示形态等。其中，显示形态包括提示信息1的形状和动静状态。
作为一种示例，在手机3解析出邮件4中携带的提醒时间点为4月30日10点25分时，如果手机3的系统时间到达10点25分，且用户C的邮箱还未回复邮件4，那么手机3的主屏幕的邮件APP图标处可以显示提醒信息，如图10中的(a)所示的提醒气泡1001。提醒气泡1001用于向用户提醒邮箱中存在待处理的第一邮件。提醒气泡1001还可以用于向用户指示待处理的第一邮件封数。比如，提醒气泡1001中显示数字1，表示邮箱中存在一封待处理的第一邮件。之后，在手机3接收到用户对邮件APP的图标的操作，如点击操作时，如图10中的(b)所示，显示邮箱界面902。此时，所显示的邮箱界面902也包括提醒信息，如图10中的(b)所示的提醒气泡1002。实现针对邮件4的通知提醒。
作为另一种示例，在手机3的系统时间达到10点25分时，还可以将邮件4置顶显示。如图10中的(b)所示，邮件4的显示位置位于其他邮件之前。从而实现针对邮件4的置顶提醒。
作为另一种示例，在系统时间达到10点25分时，可以是将邮件4对应的提示信息1由静态的标识701变更为动态的标识701。还可以是将邮件4对应的提示信息1由标识701变更为其他图形或文字。可理解地，变更前的提示信息1又可称为第四提示信息，用于提示第一邮件是需要办理和回复的邮件。变更为动态或其他图形、文字形式的提示信息1又可称为第一提示信息，用于表示第一邮件待办。
此外，在常规模式下，接收到第一邮件时，手机3可以不对应第一邮件显示提示信息1。在手机3的系统时间达到提醒时间点时，对应第一邮件显示提示信息1。而此时，显示的提示信息1也成为第一提示信息。
可以理解地，提醒时间点指示了单次提醒的时间，而提醒周期则指示了多次提醒 的时间。示例性地，在时限信息包括提醒周期的情况下，手机3可以根据提醒周期实现针对第一邮件的定点提醒。
例如，在手机3解析出邮件4中携带的提醒周期为12小时提醒一次。那么从解析出提醒周期开始，每隔12小时进行一次提醒。提醒的实现形式可参考提醒时间点所对应的提醒形式，比如，通知提醒和/或置顶提醒。
又示例性地，在第一邮件携带的时限信息包括最终期限和提醒时间点的情况下，手机3可以在系统时间达到提醒时间点且用户C的邮箱未对第一邮件进行回复时，针对第一邮件进行通知提醒和/或置顶提醒。手机3可以在系统时间超过最终期限且用户C的邮箱未对第一邮件进行回复时，可针对第一邮件进行逾期提醒。
再示例性地，在第一邮件携带的时限信息包括最终期限和提醒周期的情况下，每一个提醒周期内，手机3可针对第一邮件进行通知提醒和/或置顶提醒，直到系统时间达到最终期限。并在系统时间超过最终期限时，针对第一邮件进行逾期提醒。
以上示例中提到的办理提醒为邮件APP内部的提醒，在本申请实施例中，针对第一邮件的办理提醒还可以其他APP实现的提醒。如此，即使手机3没有启动邮件APP，也能提醒用户办理第一邮件。
示例性地，可以由日历APP实现日历提醒。如图11中的(a)所示，手机3接收到用户针对日历APP的图标的操作，如点击操作时，显示日历界面1102。其中，日历界面1102中包括第一邮件所对应的提醒项，比如，邮件4所对应的提醒项“回复邮件<请完成任务事项B>”。除此之外，日历界面1102中还包括提醒项所对应的启动时间。其中，上述启动时间可以根据第一邮件的时限信息确定。作为一种示例，在时限信息包括提醒时间点的情况下，上述启动时间可以是提示时间点之后的一段时间。如，邮件4的提醒时间点为2021年4月30日10:25时，邮件4所对应的任务项的启动时间可以是2021年4月30日10:25至2021年4月30日10:30。
作为另一种示例，在时限信息包括提醒时间点和最终期限的情况下，上述启动时间可以是提示时间点和最终期限之间的时间段。如，邮件4的提醒时间点为2021年4月30日10:25，邮件4的最终期限为2021年4月30日10:30时，邮件4所对应的任务项的启动时间可以是2021年4月30日10:25至2021年4月30日10:30。
如此，手机3在系统时间到达2021年4月30日10:25时，先执行定点提醒。比如，在手机3的当前界面(如，主屏幕)上显示通知框。通知框用于提示用户需办理的第一邮件，如图11中的(b)所示的通知框1101。通知框1101中包括需要用户办理的内容。
之后，手机3在系统时间到达2021年4月30日10:30时，执行逾期提醒。比如，在手机3的当前界面(如，主屏幕)上显示通知框。此时，显示的通知框用于提示用户第一邮件已超期。
又示例性地，还可以由时钟APP实现闹钟提醒。例如，手机3的系统时间达到提醒时间点或者提醒周期所指示的时间，在手机3的当前界面(如，主屏幕)上显示闹钟提醒框，如图12A所示的提醒框1201。或者，在手机3的系统时间达到提醒时间点或提示周期所指示的时间时，手机3可以进行响铃、振动等类型的提醒。再或者，手机3可以显示闹钟提醒框，并进行响铃，振动的提醒，本实施例在此不做具体 限制。
此外，第二设备(如，手机2和手机3)所登录的邮箱可接收到多封具有时限信息的邮件。为了方便管理上述多封具有时限信息的邮件。第二设备可通过集中显示其对应的任务项，从而，提示用户待处理上述邮件。
可理解地，第一邮件指代所有具有时限信息的邮件。也即，第一邮件可以是设备发出的邮件，也可以是设备接收到的邮件。为了区分描述，也可以将设备接收到的第一邮件称为第二邮件。
以手机3为例，在手机3接收到用户的第一操作时，显示图12B中的(a)所示的任务处理界面1202。其中，任务处理界面1202可以包括表征接收到的第二邮件的任务项。比如，邮件4所对应的任务项1203，邮件3所对应的任务项1204。任务项之间可以按照第二邮件所对应的时间先后顺序排列。作为一种示例，上述时间先后顺序可以是第二邮件对应的发送时间先后顺序。其中，上述发送时间可以从第二邮件中解析出来。作为另一种示例，上述时间先后顺序可以是用户C的邮箱接收到第二邮件的先后顺序。在任务处理界面1202中，每一任务项处还显示有第二邮件的办理状态。比如，任务项1203处显示有邮件4的办理状态，如，显示字符“未办理”。任务项1204处显示有邮件3的办理状态，如，显示字符“未办理”。
作为一种示例，触发手机3显示任务处理界面1202的第一操作可以是：手机3接收到用户对邮箱界面902中显示的第一邮件的操作，如，双击第一邮件对应的提示信息1。
作为另一种示例，触发手机3显示任务处理界面1202的第一操作还可以是：在手机3接收到用户对邮箱界面902中显示的第一邮件的点击操作时，显示第二选择窗口。上述第二选择窗口中包括表征查看任务处理界面的选项和表征查看邮件正文的选项。在手机3接收到用户选择表征查看任务处理界面的选项时，判定为接收到用户做出的特定操作。
在另外一些实施例中，还可以是手机3的系统时间达到提醒时间点或者最终期限的情况下，弹出上述任务处理界面1202。
此外，本申请实施例中，还可以根据第一邮件的时限信息，在任务处理界面1202中实现针对第一邮件的提醒。
示例性地，在手机3的系统时间达到第一邮件所对应的提醒时间点时，在任务处理界面1202中，将第一邮件所对应的任务项置顶显示。例如，系统时间达到邮件4所对应的提醒时间点，在任务处理界面1202中，如图12B中的(b)所示，将邮件4所对应的任务项1203置顶显示。此外，还可以在任务项1203处显示提示信息4。其中，提示信息4可以是用于提示邮件4待办的标识，比如标识1205。从而，在任务处理界面1202中实现针对第一邮件的定时提醒。
又示例性地，在手机3的系统时间超过第一邮件所对应的最终期限时，在第一邮件的任务项处显示提示信息5(又称为第三提示信息)。其中，提示信息5用于提醒第一邮件已逾期的标识。例如，系统时间超过邮件4所对应的最终期限，在任务处理界面1202中，如图12B中的(c)所示，在任务项1203处显示标识1206。
另外，需要说明的是，以上办理提醒都是在用户C的邮箱未回复第一邮件的前 提下进行的。
也就是，对于第二设备而言，发出针对第一邮件的回复邮件后，第二设备不再针对该第一邮件进行办理提醒。
同时，对于第一设备而言，接收到所发出的第一邮件的回复邮件后，第一设备还可以自动统计第一邮件所对应的回复邮件。在第一邮件对应着多个接收邮箱时，无需用户核对哪些接收邮箱已回复，哪些接收邮箱未回复，提高人机交互效率。此外，第一设备还可以将已发出的每封第一邮件视为一任务项，进行管理。
以用户B的邮箱已回复邮件4，而用户C的邮箱未回复邮件4进行举例。在邮件4的发布邮箱(也即，用户A的邮箱)会收到用户B邮箱所发送的回复邮件时，如图13中的(a)所示，手机1的邮箱界面304包括用户B针对邮件4的回复邮件。邮件4属于配置了时限信息的第一邮件，因此，手机1接收到用户针对该回复邮件的操作，如点击操作时，如图13中的(b)所示，可显示第三选择窗口1301。上述第三选择窗口1301中包括任务管理和邮件正文两个选项。
以用户在第三选择窗口1301中选择任务管理举例，手机1接收到用户点击任务管理这一选项的操作，说明用户希望查看邮件4的回复情况，又可称为回复状态。其中，回复情况可以是邮件4的回复统计结果，也即，回复情况可以表征已回复邮件4的接收邮箱的数量和邮件4对应的所有接收邮箱的数量之间的关联。比如，回复情况可以以回复比例图、回复占比等统计结果的形式显示。以上用于触发显示任务管理界面的操作又可称为对任务管理选项的操作。
再以用户在第三选择窗口1301选择邮件正文举例，手机1接收到用户点击邮件正文这一选项的操作，说明用户希望查看该回复邮件的实际内容。
另外，在手机1接收到用户选择任务管理的操作时，手机1显示如图13中的(c)所示的任务管理界面(又称为邮箱的第三界面)。在手机1接收到用户选择邮件正文的操作时，手机1显示该回复邮件所对应的内容界面。
其中，任务管理界面包括用户A的邮箱发布的第一邮件所对应的任务项。任务项包括表征第一邮件的回复情况的信息，也即任务状态，如图13中的(c)所示的完成信息1302。
例如，邮件4对应着两个接收邮箱，仅一个接收邮箱回复了邮件4。故，如图13中的(c)所示，任务管理界面中，邮件4所对应的任务项1303处可显示对应的完成信息1302，如，值为1/2的回复占比和表征1/2的回复比例图等。
再例如，当前邮箱发布的主题为“排查事务C”的第一邮件(简称邮件6)，对应着一个接收邮箱，该接收邮箱已回复邮件6。故，如图13中的(c)所示，任务管理界面中，邮件6所对应的任务项1304处可显示对应的完成信息1302，如，值为1/1的回复占比和表征1/1的回复比例图等。
再比如，当前邮箱发布的主题为“请处理任务事项D”的第一邮件(简称邮件7)，对应着四个接收邮箱，四个接收邮箱中有三个接收邮箱已回复邮件7。故，如图13中的(c)所示，任务管理界面中，邮件7所对应的任务项1305处可显示对应的完成信息1302，如，值为3/4回复占比和表征3/4的回复比例图等。
通过任务管理界面的展示，用户可以直接快速的了解接收邮箱针对各封第一邮件 的回复情况，无需人工统计。如此，提高了人机交互效率，也更加准确。其优势在发布了多封第一邮件的情况下尤为明显。
此外，在手机1接收到针对任务项的操作，比如点击操作时，还可以展示该任务项所对应的第一邮件的回复详情。
例如，图14中的(a)所示，在接收到针对邮件4的任务项(也即，任务项1303)的点击操作后，如图14中的(b)所示，显示回复详情1401，如回复详情1401包括：用户B的邮箱已回复邮件4，而用户C的邮箱还没有邮件4的提示。一些实施例中，上述提示可以以图像符号的形式存在，也可以以字符的形式存在。如此，用户也能更加准确掌握用户B的邮箱和用户C的邮箱对邮件4的回复情况。用户无需一一核对收到关于邮件4的所有回复邮件。增强邮箱智能化的同时，提升用户的使用体验。
除了可以由用户主动查看第一邮件的回复情况，手机1还可以主动提醒用户查看已发出的第一邮件的回复情况。
作为一种实现方式，手机1可以根据创建第一邮件时配置的时限信息，提醒用户查看已发出的第一邮件的回复情况。避免已发出的第一邮件被遗忘。比如，创建邮件4时配置了时限信息，那么手机1就可以基于所配置的时限信息自动提醒，以避免用户忘记所发出的邮件4。
上述提醒查看第一邮件的回复情况的方式，可以是邮件APP内部的提醒。也可以是邮件APP之外的提醒。
下面以时限信息包括提醒时间点和最终期限为例，介绍邮件APP内部的提醒。
在系统时间达到提醒时间点的情况下，邮件APP自身可以进行定时通知。示例性地，可以在任务管理界面对第一邮件所对应的任务项进行置顶显示和/或标记需被关注等。又示例性地，还可以是在邮件应用的发件箱界面中将第一邮件置顶显示和/或标记需被关注等。
例如，以邮件4的提醒时间点为4月30日上午10点25分为例。在系统时间达到4月30日上午10点25分之后，如果手机1接收到用户打开邮件APP的操作，显示如图15中(a)所示的邮箱界面304。其中，邮箱界面304显示有提醒信息，如提醒气泡1501。提醒气泡1501用于向用户提醒邮箱中存在待办事项。此外，提醒气泡1501还可用于向用户提醒邮箱中存在的待办事项的项数。比如，提醒气泡1501中显示数字1，表示当前邮箱中存在一项待办事项。此外，邮箱界面304还包括用于切换邮箱文件夹的控件，如，控件1502。上述控件对应与邮箱界面304的收件箱图标。用户可以通过对控件1502进行操作，比如点击操作，查看提醒气泡1501所提示的待办事项。
在手机1接收到针对控件1502的点击操作后，显示如图15中的(b)所示的文件夹界面1504。其中，文件夹界面1504包括收件箱对应的选项、未读邮件所对应的选项、已发送邮件所对应的选项和任务管理所对应的选项。其中，手机1接收到用户对收件箱对应的选项的操作时，显示邮箱界面304。手机1接收到用户对未读邮件对应的选项的操作时，显示未读邮件的文件夹。手机1接收到用户对已发送邮件对应的选项的操作时，显示已发送邮件的文件夹。
任务管理所对应的选项处显示有提醒信息，如提醒气泡1503。提醒气泡1503用于提示待办事项为存在第一邮件需被关注。例如，提醒气泡1503中显示数字1，表示待办事项为一封第一邮件需被关注。
之后，手机1接收到对任务管理所对应的选项的操作，如点击操作时，如图15中的(c)所示，手机1可显示任务管理界面。以上触发显示任务管理界面的操作也可以成为任务管理选项的操作。该任务管理界面中，邮件4所对应的任务项1303被置顶，且对应邮件4显示有待办标记，如标记1505，通过该标记1505用于提示用户需要关注邮件4的回复情况。
另外，在系统时间达到提醒时间点的情况下，第一邮件所对应的接收邮箱中，存在至少一个接收邮箱没有回复该第一邮件，那么邮件APP也可以进行逾期通知提醒。
例如，邮件4的最终期限为4月30日上午10点30分。在系统时间达到4月30日上午10点31分之后，存在至少一个接收邮箱未回复邮件4，比如，用户C的邮箱未回复邮件4。如图16所示，在任务管理界面中，邮件4所对应的任务项置顶显示，且在任务项处显示表征逾期的标记，比如，显示“逾期”字符。
又示例性地，还可以在手机1的发件箱界面中将该第一邮件进行置顶显示和/或标记逾期等。
此外，在第一邮件所对应的提醒时间点达到时，在邮箱界面304中，还可以将该第一邮件的回复邮件排列在其他邮件之前。方便用户核对第一邮件的实际回复情况下。
在可能的实现方式中，还可以是由邮件APP之外的其他应用程序根据时限信息进行提醒。比如，由闹钟应用程序进行闹钟提醒。再比如，由日程应用程序进行日程提醒。如此，即使用户未进入邮件APP，也可以及时得到提醒。避免用户忽略已发出的第一邮件。具体实现与第二设备提醒的实现类似，此处不再一一赘述。
作为另一种实现方式，手机1还可以根据用户的操作，单独为第一邮件设置提示时间。然后，根据提示时间，提醒用户查看已发出的第一邮件的回复情况。
可以理解地，按照提示时间提醒用户查看第一邮件的回复情况的原理，和前述按照时限信息提醒用户查看第一邮件的回复情况的相同。
以上述提示时间包括预设提示时间点和预设的逾期提示时间点进行举例。在系统时间达到预先提示时间点的情况下，邮件APP自身可以进行通知提醒或者由其他应用程序进行提醒。在系统时间超过逾期提示时间点的情况下，第一邮件所对应的接收邮箱中，存在至少一个接收邮箱没有回复该第一邮件，那么邮件APP也可以进行逾期通知提醒。
另外，在一些实施例中，上述预先提示时间点与时限信息中的提醒时间点可以是不同的时间点。上述逾期提示时间点与时限信息中的最终时限可以是不同的时间点。
此外，电子设备(第一设备和第二设备)既可以创建和发送第一邮件，又可以接收其他设备发送的第一邮件。为了方便管理已发出的第一邮件和已接收的第一邮件，在一些实施例中，可以通过不同的界面分别显示已收到的第一邮件所对应的任务项和已发出的第一邮件所对应的任务项。如，通过图12B所示的任务处理界面1202显示 已收到的第一邮件所对应的任务项，通过图13中的(c)所示出的任务管理界面显示已发出的第一邮件所对应的任务项。
在另一些实施例中，还可以通过同一界面显示已收到的第一邮件所对应的任务项和已发出的第一邮件所对应的任务项。以手机1为例，如图17所示，任务管理界面1701中的任务项列表可以划分为两个子项，分别为“已分配任务”子项和“已接收任务”子项。可以将用户A的邮箱发出去的所有第一邮件所对应的任务项显示在“已分配任务”子项下。还可以将用户A的邮箱接收到的所有第一邮件所对应的任务项显示在“已接收任务”子项下。
上述第一设备和第二设备的软件系统均可以采用分层架构，事件驱动架构，微核架构，微服务架构，或云架构。本申请实施例以分层架构的Android系统为例，示例性说明第一设备和第二设备的软件结构。
分层架构将软件分成若干个层，每一层都有清晰的角色和分工。层与层之间通过接口通信。在一些实施例中，将Android系统分为四层，从上至下分别为应用程序层，应用程序框架层，Android runtime和系统库，以及内核层。
应用程序层可以包括一系列应用程序包。如，可以包括邮件，相机，图库，日历，通话，地图，导航，WLAN，蓝牙，音乐，视频，短信息等应用程序。
应用程序框架层为应用程序层的应用程序提供应用编程接口(application programming interface，API)和编程框架。应用程序框架层包括一些预先定义的函数。
应用程序框架层可以包括视图系统、通知管理器，Http请求，同步管理器，账号管理器，设备管理器等，本申请实施例对此不做任何限制。
上述视图系统可用于构建应用程序的显示界面。每个显示界面可以由一个或多个控件组成。一般而言，控件可以包括图标、按钮、菜单、选项卡、文本框、对话框、状态栏、导航栏、微件(Widget)等界面元素。
上述通知管理器(Notifcation Manager)使应用程序可以在状态栏中显示通知信息，可以用于传达告知类型的消息，可以短暂停留后自动消失，无需用户交互。比如通知管理器被用于告知下载完成，消息提醒等。通知管理器还可以是以图表或者滚动条文本形式出现在系统顶部状态栏的通知，例如后台运行的应用程序的通知，还可以是以对话窗口形式出现在屏幕上的通知。例如在状态栏提示文本信息，发出提示音，振动，指示灯闪烁等。
上述同步管理器(syncmanager)用于同步应用程序对应的文件。比如，同步邮件APP收到的邮件数据。
应用程序框架层以下的系统库和内核层等可称为底层系统，底层系统中包括用于提供显示服务的底层显示系统，例如，底层显示系统包括内核层中的显示驱动以及系统库中的surface manager等。
示例性的，本申请实施例提供的方法可以在电子设备(如第一设备和第二设备)的邮件应用程序(邮件应用)中运行。
如图18所示，电子设备的邮件应用程序可以包括业务层、协议层、控制层及存储层。
电子设备对应的业务层包括邮件APP可以实现的业务功能模块。在本申请实施例中，可以包括账户登录、邮件接收&识别、邮件展示、邮件编写&发送、邮件提醒、任务管理等。
其中，账户登录包括POP账户登录、IMAP账户登录、Exchange账户登录等。邮件接收包括账户信息同步、文件夹信息同步和邮件信息同步。当然，上述账户登录、邮件接收的实现可参考相关技术中的介绍，对此不再赘述。
上述邮件展示，除了可展示账户列表、文件夹列表和邮件列表之外，还会在任务管理界面展示已发布的第一邮件所对应的任务项列表或在任务处理界面展示已接收的第一邮件所对应的任务项列表。
此外，邮件编写&发送包括：时限配置(可参考前述实施例中时限信息配置过程)、邮件编写和邮件发送。另外，邮件提醒除了常规的收到邮件提醒外，还可以基于时限信息进行定点提醒、逾期提醒及标记状态。最后，任务管理包括任务集中展示、任务状态刷新和任务统计。
当然，前述功能的实现需要电子设备对应的控制层的支持。
在本申请实施例中，电子设备对应的控制层可以包括登录控制模块、接收控制模块、展示控制模块、发送控制模块、邮件识别模块、提醒控制模块、任务管理控制模块。其中，登录控制模块可以支持账户登录的实现。接收控制模块可以支持邮件接收的实现。展示控制模块可以支持邮件展示的实现。发送控制模块可以支持邮件编写&发送的实现。提醒控制模块可以支持邮件提醒的实现。任务管理控制模块可以支持任务管理的实现。
不难理解，控制层支持功能实现的过程中，还需要遵循第一设备对应的协议层所提供的邮箱协议。第一设备对应的协议层所提供的邮箱协议包括因特网邮件访问协议(internet mail access protocol，IMAP)、邮件同步协议(exchange active sync，EAS)、邮局协议版本3(post office protocol version 3，POP3)、简单邮件传输协议(simple mail transfer protocol，SMTP)及多用途互联网邮件扩展类型(Multipurpose Internet Mail Extensions，MIME)信息协议(简称MIMEMessage协议)等。
比如，在遵循IMAP协议的情况下，登录控制模块可以实现IMAP账号登录。在遵循EAS协议的情况下，登录控制模块可以实现EAS账号登录。在遵循POP3协议的情况下，登录控制模块可以实现POP账号登录。此外，在遵循IMAP协议(或POP3协议)实现IMAP账号登录(或者POP账号登录)的情况下，发送控制模块可以按照SMTP协议将生成的邮件数据发出。
再比如，发送控制模块在发送邮件数据之前，还需要遵循MIMEMessage协议的规定构造邮件的邮件头和邮件体(包括邮件正文和邮件附件)。
另外，在完成第一邮件的编辑后，将第一邮件所对应的字段、数据存放到第一设备对应的存储层。在第一设备确定需要将第一邮件发出时，再从存储层中获取该第一邮件的所对应的字段、数据，并按照MIMEMessage协议封装。在第一邮件发出后，该第一邮件依然会存储在本地，也即，存储层中的第一邮件所对应的字段数据不会被删除。
上述电子设备对应的存储层可以包括账户表、文件夹表、邮件头表、邮件正文表 和附件表。其中，账户表，用于存储邮箱账户的信息。文件夹表，用于存储每个邮箱账户下的文件夹信息(收件箱、发件箱、已发送邮件、待发送邮件、草稿箱等)。邮件头表，用于存储邮件的元数据(收件人、发件人、抄送人、主题、摘要等等)。邮件正文表，用于存储邮件的正文内容。附件表，用于存储邮件数据中的附件部分。
在本申请实施例中，上述邮件头表还用存放时限信息，以便于将时限信息封装到邮件头中。可以理解的，第一设备将时限信息封装到邮件头中不会导致邮件被过滤。
当然，在一些实施例中，第一设备也可以将时限信息封装在邮件正文中。对此，不作具体限定。
接收控制模块在接收到邮件之后，还需要遵循MIMEMessage协议解析出对应的邮件头和邮件体(包括邮件正文和邮件附件)，并存储到存储层中。
另外，电子设备的邮件应用程序还可以与电子设备的应用程序框架层进行交互，以获得到所需的系统支持。
下面继续以描述本申请实施例所提供的邮件应用的实现原理。
电子设备可以在接收到用户创建新邮件的操作时(如，接收到用户点击控件301)，由展示控制模块通过调用视图系统实现邮件编辑界面的显示。本申请实施例中，可以由发送控制模块接收用户为配置的时限信息和邮件数据(如，包括邮件的元数据、邮件正文和邮件附件等)，并配置给正在编辑的第一邮件。
作为一种实现方式，上述发送控制模块可以包括时限配置子模块、邮件编写子模块和发送控制子模块。如图19所示，本申请实施例提供的邮件应用运行过程如下：
S1，时限配置子模块接收到用户配置的时限信息。
在一些实施例中，上述时限配置子模块可以接收提醒栏中的控件所传递的信息。比如，提醒栏中的控件可以包括用于设置提醒周期的控件、用于设置最终期限的控件和用于设置提醒时间点的控件中的一项或多项的组合。
在接收到用户对用于设置提醒周期的控件的操作时，时限配置子模块通过调用视图系统显示第一选择框。如此，时限配置子模块可以根据用户在第一选择框中的操作，获得配置的提醒周期。
在接收到用户对用于设置最终期限的控件的操作时，时限配置子模块通过调用视图系统显示第二选择框。如此，时限配置子模块可以根据用户在第二选择框中的操作，获得配置的最终期限。
在接收到用户对用于设置提醒时间点的控件的操作时，时限配置子模块通过调用视图系统显示第三选择框。如此，时限配置子模块可以根据用户在第二选择框中的操作，获得配置的提醒时间点。
S2，时限配置子模块将时限信息存储到对应的邮件头表中。
在一些实施例中，还可以将接收到的时限信息转化为标准格式。比如，转化为iCalendar所要求的格式。将格式转换后的时限信息写入存储层的邮件头表中。
在其他实施例中，也可以将时限信息存储到邮件正文表中，如此，可便于将时限信息封装到邮件正文中。
S3，邮件编写子模块接收用户编辑的邮件数据。
在一些实施例中，邮件编写子模块可以接收用户在收件人的输入框、“密送/抄 送，发件人”输入栏、“主题”输入栏、“邮件正文”编辑区、邮件附件添加区域中输入的邮件数据。如，用户在收件人的输入框输入的接收邮箱。再如，用户在“密送/抄送，发件人”输入栏中输入的抄送邮箱和发送邮箱。再如，用户在“主题”输入栏输入的邮件主题。再如，用户在“邮件正文”编辑区中输入的邮件正文。再如，用户在邮件附件添加区域中添加的邮件附件。
S4，邮件编写子模块将接收到的邮件数据分别存储到对应的表中。
在一些实施例中，上述对应的表可以是存储层的邮件头表、邮件正文表和附件表。示例性地，可以将接收邮箱、发件邮箱、抄送邮箱、主题、摘要等等存储到邮件头表中。将邮件正文存储到邮件正文表中。将邮件附件存储到附件表中。
可以理解的，上述S1和S3之间没有必然的先后顺序。同时，在邮件未发出前，存储到存储层的时限信息、邮件数据均可以修改。在一些实施例中，用户未配合时限信息的情况下，还可以只包括S3和S4。
S5，在发送控制子模块接收到用户的邮件发送操作时，从存储层查询并获取用户在邮件编辑界面中配置的时限信息和邮件数据。
在一些实施例中，正在编辑的第一邮件所对应的数据，存储到存储层后，会将其关联到待发送邮件的文件夹中。如此，在发送控制子模块接收到用户的邮件发送操作后，可以从邮件头表、邮件正文表及附件表中，查找与待发邮件的文件夹关联的表项，从而得到用户在邮件编辑界面配置的时限信息和邮件数据。也即，获得第一邮件的字段和数据。
S6，发送控制子模块构建第一邮件。
在一些实施例中，发送控制子模块按照MIMEMessage协议的规范从存储层获取第一邮件的字段和数据，并构造第一邮件的邮件头和邮件体(包括邮件正文和邮件附件)。
其中，MIMEMessage协议是邮件格式标准，包括邮件头的规范(可参考rfc4021)和邮件体的规范两部分。
而本申请实施例中，对MIMEMessage协议中邮件头的规范做了改进，以实现将时限信息封装到邮件头中。
在一些实施例中，第一设备可以在邮件头中增加提醒字段。上述提醒字段可以包括表征提醒时间点的字段(例如：ReminderTime)、表征最终期限的字段(EndTime)及表征提醒周期的字段中的一项或多项。如此，接收到时限信息后，可以根据时限信息的类型，写入邮件头对应的字段中。
示例性的，增加了提醒时间点和最终期限的邮件头如下：
Return-Path：<mlemos@acm.org>
To:Manuel Lemos<mlemos@linux.local>
Subject:Testing Manuel lemos’MIME E-mail composing and sending PHP
class:HTML massage
From:mlemos:<mlemos@acm.org>
Reply-To:<mlemos@acm.org>
Sender:mlemos@acm.org
Remindertime:300//最终期限前5min
EndTime:2021xxxxx
MIME-Version:1.0
Content-Type:multipart/mixed；
其中，上述邮件头中提醒时间点(Remindertime:300)和最终期限(EndTime:2021xxxx)是新增的字段，其他部分为常规邮件头的一个示例。上述最终期限可以参照日期的标准形式。比如，2012年9月1号18:30:00转化为标准时间形式后，为20120901T183000。
又示例性的，增加了提醒周期和最终期限的邮件头如下：
Return-Path：<mlemos@acm.org>
To:Manuel Lemos<mlemos@linux.local>
Subject:Testing Manuel lemos’MIME E-mail composing and sending PHP
class:HTML massage
From:mlemos:<mlemos@acm.org>
Reply-To:<mlemos@acm.org>
Sender:mlemos@acm.org
RRULE:FREQ＝MONTHLY；INTERVAL＝2；BYADY＝29//每隔1个月的29号
EndTime:2021xxxxx
MIME-Version:1.0
Content-Type:multipart/mixed；
其中，上述邮件头中提醒周期
(RRULE:FREQ＝MONTHLY；INTERVAL＝2；BYADY＝29)和最终期限
(EndTime:2021xxxx)是新增的字段，其他部分为常规邮件头的一个示例。
上述提醒周期可以按照iCalendar的规范配置。其中，iCalendar，简称“iCal”，是“日历数据交换”的标准(RFC 2445)，该标准提供了一种公共的数据格式用于存储关于日历方面的信息，比如事件、约定、待办事项等。它不仅允许用户通过电子邮件发送会议或者待办事件等，也允许独立使用，而不局限于某种传输协议。可以支持重复提醒的设置。
可以理解的，RRULE、Remindertime和EndTime仅为用于存放时限信息的示例字段，在其他实施例中，还可以定义其他字段用于存放时限信息，本申请实施例中，对于存放时限信息的字段形式不作具体限定。
也就是，如图20所示，本申请实施例提供的方法可以包括：从存储层获取邮件内容数据。其中，邮件内容数据包括邮件头相关数据和邮件体相关数据。邮件头相关数据包括收件人地址、收件人地址、抄送人地址、邮件主题、标准格式的时限信息等。邮件体相关数据包括邮件正文、邮件附件等。根据邮件头相关数据，按照
MIMEMessage协议的规定，构建具有时限信息的邮件头，也即第一邮件的邮件头。根据邮件体相关数据，按照MIMEMessage协议的规定，构建第一邮件的邮件体。可理解地，构建完第一邮件的邮件头和邮件体后，便得到完整的第一邮件。
此外，发送控制子模块还可以利用相应的邮件传输协议将第一邮件通过对应的服 务器发送。比如，邮件APP登录了IMAP账号的情况下，发送控制子模块可以按照SMTP协议将第一邮件通过SMTP服务器发出。再比如，邮件APP登录了POP账号的情况下，发送控制子模块可以按照SMTP协议将第一邮件通过SMTP服务器发出。
此外，在第一邮件创建后，电子设备对第一邮件的管理也随之开始。每一封第一邮件对应着一任务项。任务项具有任务状态，上述任务状态可以是接收邮箱对第一邮件的回复情况。如果所有的接收邮箱都回复了第一邮件，那么任务状态为已完成。如果存在未回复第一邮件的接收邮箱，那么任务为未完成。
在本申请实施例中，任务管理可以分为任务集中展示、任务状态刷新和任务统计等部分。
在一些实施例中，如图21所示，发送控制模块将获得的时限信息写入存储层后，存储层中的特定指示位从第一标记变为第二标记。电子设备的任务管理控制模块监听存储层中的特定指示位的变化后，触发从存储层查询第一邮件。示例性地，任务管理控制模块可以在已存储的邮件头表中查询具有时限信息的表项。例如，查找邮件头表的表项中是否有提醒字段。若查到存在时限信息的表项，且对应的邮件已发出(如，该邮件已关联到已发送邮件的文件夹)，则任务管理控制模块根据该表项所对应的邮件(也即，第一邮件)创建任务项，并通过展示控制模块显示在图14中(a)所示的任务管理界面中。此外，在电子设备的任务管理控制模块完成查找后，还可以将存储层中的特定指示位恢复为第一标记。
除此之外，在上述第一邮件发出后，本申请实施例中，可以由提醒控制模块提醒用户关注该第一邮件的回复情况。
作为一种实现方式，上述提醒控制模块可以包括时间监控子模块、定点提醒子模块和逾期提醒子模块。以时限信息包括提醒时间点和最终期限为例，如图22所示，时间监控子模块监听系统时间的变化。并将系统时间与存储层中所存储的时限信息进行比较。如果监听到系统时间达到时限信息所指示的提醒时间，那么由定点提醒子模块或者逾期提醒子模块启动邮件提醒。
例如，在时间监控子模块监听到系统时间达到提醒时间点的情况下，可通知定点提醒子模块启动定点提醒，从而提醒用户可以关注到已发布的第一邮件。
作为一种实现方式，定点提醒可以是通知提醒和/或任务置顶提醒。示例性地，定点提醒子模块可以调用应用程序框架层的通知机制(NotificationManager)完成通知提醒。示例性地，定点提醒子模块可以确定提醒时间点与系统时间之间差值最小的第一邮件，并对该第一邮件进行标记，用于表征需置顶显示。如此，任务管理控制模块在对已发的第一邮件所对应的任务项进行排序时，将具有置顶显示标记的任务项排列在其他任务项之前，得到任务项列表。如此，展示控制模块将任务项列表显示到任务管界面时，即可将达到对应的提醒时间点的任务项显示在置顶位置。
之后，在时间监控子模块监听到系统时间超过最终期限且存在至少一个接收邮箱未回复的情况下，进行逾期提醒。
作为一种实现方式，逾期提醒可以是通知提醒、任务置顶提醒和/或逾期标记。上述逾期提醒子模块可以调用应用程序框架层的通知机制(NotificationManager)完成通 知提醒。上述逾期提醒子模块可以确定最终期限与系统时间之间差值最小的第一邮件，并对该第一邮件进行标记，用于表征需置顶显示。如此，任务管理控制模块在对已发的第一邮件所对应的任务项进行排序时，将具有置顶显示标记的任务项排列在其他任务项之前，得到任务项列表。再由展示控制模块将任务项列表显示到任务管界面。此外，定点提醒子模块和逾期提醒子模块对第一邮件的标记可以不同，提醒控制模块还可以包括标记子模块，如此，在标记子模块识别到第一邮件是被逾期提醒子模块标记的情况下，标记子模块可以通过调用视图系统在任务管理界面对应于第一邮件显示逾期标识，如图16中的字符“逾期”。
当然，在其他可能的实施例中，结合图23所示，电子设备的提醒控制模块在侦听到存储层内存入邮件(如，检测到存储层的特定指示位变为第二标记)后，查询存入的邮件是否具有时限信息。如果具有时限信息，可以从存储层中获取该时限信息，并传递给其他程序(比如，闹钟应用程序或者日程应用程序)，以实现闹钟提醒和/或日程提醒。
在一些实施例中，接收控制模可以包括接收子模块和识别子模块。如图24所示，上述接收子模块可以从服务器收取新邮件。例如，电子设备的邮件APP登录了IMAP账号(或POP账号)的情况下，接收子模块可以通过SMTP服务器接收邮件。
在一些实施例中，接收子模块可以按照预定的收件周期，定期从服务器收取新邮件。比如，每个10分钟从对应的服务器收取一次邮件。
在另一些实施例中，可以是启动邮件APP时自动触接收子模块从服务器收取新邮件。
在其他可能的实施例中，还可以是接收到用户的收件操作，比如，用户在邮箱界面进行下滑操作时，接收子模块可以响应于接收到的下滑操作，从服务器收取新邮件。
在接收到邮件后，接收子模块还可以将邮件拆分为邮件头部分、邮件正文部分和邮件附件部分，并分别存储到邮件头表、邮件正文表、附件表中。同时，识别子模块还可以对邮件的邮件头进行解析。其中，邮件头中包括关键头字段：References(可参考RFC4021和RFC2822)。References包括记录message-id的列表，也即，邮件的回复链。例如，邮件B针对邮件A进行回复，References可以是“MessageA,MessageB”。References中MessageA是邮件A的message-id，MessageB是邮件B的message-id。MessageA是References的根节点，也是MessageB所对应的源邮件。故，可以判定邮件B是针对邮件A的回复。
故，在一些实施例中，识别子模块可以通过解析邮件头中的References字段，获取该新邮件的根节点。并判断该新邮件的根节点是否为当前邮箱发布的第一邮件，也即，判断新邮件是否是第一邮件的回复邮件。
如果是的话，通过任务管理控制模块更新该第一邮件所对应的任务状态。比如，将该新邮件添加至第一邮件对应的统计表中。再根据统计表中回复邮件数量，结合第一邮件的接收邮箱数量，确定第一邮件的回复占比。从而，更新第一邮件对应的任务状态。这样使用户能够更快、更方便地了解第一邮件的任务完成情况。
在更新第一邮件对应的任务状态后，也可以由展示控制模块对应的更新任务管理界面中第一邮件所对应的任务项的任务状态。
在另一些实施例中，在识别子模块判断该新邮件的根节点是第一邮件的message-id之后，还可以结合第一邮件所对应的统计表，判断该新邮件是否为重复邮件。从而提高统计的准确性。
示例性地，识别子模块可以将统计表中已存储邮件与该新邮件进行比对。比如，比对已存储邮件和新邮件的References字段。如果二者间存在相同References字段，则判定新邮件为重复回复邮件。无需将新邮件放入统计表中，也不会触发任务状态的更新。比如，统计表中已存储的邮件的References字段为“MessageA,MessageB”，而新邮件的References字段为“MessageA,MessageB”，那么判定新邮件为重复邮件。
显然，电子设备根据已经接收到邮件的References字段，还可以快速地甄别出已发出的第一邮件所对应的回复邮件。在需要提醒用户关注已发布的第一邮件时，电子设备还可以先利用References字段甄别出对应的回复邮件，并将甄别出的回复邮件排列在其他邮件之前。方便用户进行核对。
此外，电子设备可以创建第一邮件，也可以接受其他邮箱发送的第一邮件。上述识别子模块还可以用于识别接收到的邮件是否为其他邮箱发送的第一邮件。下面以电子设备为第一邮件的邮件接收端为例，进行描述。
作为一种实现方式，如图25所示，识别子模块可以对存入存储层的邮件头进行解析和识别。例如，按照MIMEMessage协议的规定对接收到的邮件的邮件头进行解析后，确定邮件头中是否存在存放时限信息的字段。如果存在，确定接收到其他邮箱发送的第一邮件。
示例性地，识别子模块可以通过对邮件头中的RRULE和EndTime等字段进行识别，从而判断新邮件是否为第一邮件。
最后，在识别子模块别出接收到第一邮件时，在标记子模块通过调用视图系统可以在邮箱界面703对应第一邮件显示提示信息1。
作为一种示例，在识别子模块判断出存入存储层的邮件为第一邮件后，标记子模块还可以在存储层中对应该邮件写入特定标识，其中，该特定标识用于表征该邮件是第一邮件。如此，在将用户邮箱所接收到的邮件显示到邮箱界面703时，对于存在特定标识的邮件，在邮箱界面703中对应该邮件显示提示信息1；对于不存在特定标识的邮件，在邮箱界面703中仅显示邮件本身。
在识别子模块确定接收到的邮件为第一邮件后。提醒控制模块中的时间监控子模块可以监听系统时间。并将系统时间与第一邮件的时限信息进行比较。如果监听到系统时间达到时限信息所指示的提醒时间，那么由定点提醒子模块或者逾期提醒子模块启动邮件提醒。
以时限信息为提醒时间点和最终期限举例，结合图26，本申请实施例提供的方法可以包括：时间监控子模块实时监听系统时间变化。此外，时间监控子模块还用于接收回复控件感知到的操作。其中，回复控件可以是多个控件的组合，如，回复控件可以包括触发显示第一邮件的详情界面的控件、用于触发回复邮件编辑的控件及用于发送邮件的控件。如此，时间监控子模块即可及时的检测到当前邮箱是否回复第一邮 件，如，在依序接收到触发显示第一邮件的详情界面的控件、用于触发回复邮件编辑的控件及用于发送邮件的控件传递的用户操作信息时，可判定已回复第一邮件。
若对应的当前邮箱已回复第一邮件，则通知标记子模块调整第一邮件对应的提示信息，比如，将第一邮件处显示的提示信息1更换为提示信息2。
若当前邮箱未回复第一邮件，则判断系统时间是否达到第一邮件的提醒时间点。在达到提醒时间点的情况下，启动定点提醒。
作为一种实现方式，定点提醒可以是通知提醒和/邮件置顶提醒(例如，图10所示)。
示例性地，提醒控制模块可调用应用程序框架层的通知机制(NotificationManager)完成通知提醒。
示例性地，提醒控制模块可以从邮件头表中查找已接收的第一邮件所对应的表项，并从中获取提醒时间点。然后，提醒控制模块将提醒时间点与系统时间进行比对，若系统时间达到提醒时间点，那么在存储层对该第一邮件进行标记，用于表征该邮件需置顶显示。如此，展示控制模块在排列接收到的邮件列表时，将被标记了需置顶显示的第一邮件排列在其他已接收到的邮件之前，从而实现邮件置顶提醒。
之后，时间监控子模块继续判断系统时间是否达到最终期限。在系统时间超过最终期限的情况下，进行逾期提醒(如图9中的(b)所示)。比如，时间监控子模块在判断系统时间超过最终期限，通知标记子模块将第一邮件所对应的提示信息1变更为提示信息3。
当然，在其他可能的实施例中，提醒控制模块还可以将存储层中的时限信息传递给其他程序(比如，闹钟应用程序或者日程应用程序)，以实现闹钟提醒和/或日程提醒，如，图11和图12A所示。
本申请实施例还提供一种电子设备，该电子设备可以包括：无线通信模块、存储器和一个或多个处理器。该无线通信模块、存储器和处理器耦合。该存储器用于存储计算机程序代码，该计算机程序代码包括计算机指令。当处理器执行计算机指令时，可使得电子设备执行上述实施例中的各个步骤。当然，该电子设备包括但不限于上述无线通信模块、存储器和一个或多个处理器。例如，该电子设备的结构可以参考图2所示的结构。
本申请实施例还提供一种芯片系统，该芯片系统可以应用于前述实施例中的电子设备。如图27所示，该芯片系统包括至少一个处理器2201和至少一个接口电路2202。该处理器2201可以是上述电子设备中的处理器。处理器2201和接口电路2202可通过线路互联。该处理器2201可以通过接口电路2202从上述电子设备的存储器接收并执行计算机指令。当计算机指令被处理器2201执行时，可使得电子设备执行上述实施例中手机执行的各个步骤。当然，该芯片系统还可以包含其他分立器件，本申请实施例对此不作具体限定。
通过以上的实施方式的描述，所属领域的技术人员可以清楚地了解到，为描述的方便和简洁，仅以上述各功能模块的划分进行举例说明，实际应用中，可以根据需要而将上述功能分配由不同的功能模块完成，即将装置的内部结构划分成不同的功能模块，以完成以上描述的全部或者部分功能。上述描述的系统，装置和单元的具体工作 过程，可以参考前述方法实施例中的对应过程，在此不再赘述。
在本申请实施例各个实施例中的各功能单元可以集成在一个处理单元中，也可以是各个单元单独物理存在，也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现，也可以采用软件功能单元的形式实现。
所述集成的单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时，可以存储在一个计算机可读取存储介质中。基于这样的理解，本申请实施例的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式体现出来，该计算机软件产品存储在一个存储介质中，包括若干指令用以使得一台计算机设备(可以是个人计算机，服务器，或者网络设备等)或处理器执行本申请各个实施例所述方法的全部或部分步骤。而前述的存储介质包括：快闪存储器、移动硬盘、只读存储器、随机存取存储器、磁碟或者光盘等各种可以存储程序代码的介质。
以上所述，仅为本申请实施例的具体实施方式，但本申请实施例的保护范围并不局限于此，任何在本申请实施例揭露的技术范围内的变化或替换，都应涵盖在本申请实施例的保护范围之内。因此，本申请实施例的保护范围应以所述权利要求的保护范围为准。

Claims (28)

  1. 一种邮件管理方法，其特征在于，所述方法包括：
    电子设备向多个邮件接收设备发送第一邮件；所述第一邮件为配置有时限信息的邮件，所述时限信息用于指示所述邮件接收设备对所述第一邮件进行办理提醒；
    所述电子设备接收来自所述多个邮件接收设备对所述第一邮件的回复邮件；
    所述电子设备统计所述第一邮件对应的回复状态；
    所述电子设备在邮件应用的任务管理界面，显示所述第一邮件对应的回复状态，其中，所述回复状态包括所述第一邮件对应的至少一封回复邮件的回复状态。
  2. 如权利要求1所述的方法，其特征在于，所述方法还包括：
    所述电子设备接收邮件，从所述邮件的邮件头中解析出所述邮件的回复链；
    确认所述回复链指示的源邮件为所述第一邮件，确定所述邮件为针对所述第一邮件的回复邮件。
  3. 如权利要求1所述的方法，其特征在于，所述任务管理界面还包括：第二邮件的办理状态，其中，所述第二邮件是所述电子设备接收的邮件且具有时限信息，所述办理状态包括已办理和未办理。
  4. 如权利要求1所述的方法，其特征在于，所述回复状态包括回复比例图和/或回复占比；
    所述电子设备统计所述回复邮件的数量和所述第一邮件所对应的接收邮箱的总数量，确定回复比例图和/或回复占比。
  5. 如权利要求1所述的方法，其特征在于，所述任务管理界面中还包括第一邮件所对应的任务项，所述方法还包括：
    所述电子设备接收到对所述任务项的操作时，显示所述第一邮件的回复详情；其中，所述回复详情包括表征所述第一邮件对应的接收邮箱是否回复的信息。
  6. 如权利要求1所述的方法，其特征在于，所述时限信息包括提醒时间点；所述方法还包括：
    在系统时间到达所述提醒时间点的情况下，所述电子设备在所述任务管理界面中，将所述第一邮件的任务项置顶显示和/或对应所述第一邮件的任务项显示待办标记。
  7. 如权利要求1所述的方法，其特征在于，所述时限信息包括提醒时间点；所述方法还包括：
    在系统时间到达所述提醒时间点的情况下，所述电子设备在邮件应用的发件箱界面中，将所述第一邮件置顶显示和/或对应所述第一邮件显示待办标记。
  8. 如权利要求1、6和7中任意一项所述的方法，其特征在于，所述时限信息包括最终期限；所述方法还包括：
    在系统时间超过所述最终期限，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，所述电子设备在所述任务管理界面中，对应所述第一邮件的任务项显示逾期标记，和/或在所述任务管理界面中，将所述第一邮件的任务项置顶显示。
  9. 如权利要求1、6和7中任意一项所述的方法，其特征在于，所述时限信息包括最终期限；所述方法还包括：
    在系统时间超过所述最终期限，且未接收到至少一个接收邮箱针对所述第一邮件的回复邮件的情况下，所述电子设备在邮件应用的发件箱界面中，对应所述第一邮件显示逾期标记，和/或在所述发件箱界面中，将所述第一邮件置顶显示。
  10. 如权利要求1所述的方法，其特征在于，所述方法还包括：
    通过所述电子设备内的日历应用或闹钟应用对所述第一邮件进行提醒，用于提示用户查看所述第一邮件的回复状态。
  11. 如权利要求10所述的方法，其特征在于，在所述通过所述电子设备内的日历应用或闹钟应用对所述第一邮件进行提醒之前，所述方法还包括：
    根据所述时限信息，在日历应用中配置日程提醒，和/或在闹钟应用中配置闹钟提醒。
  12. 一种电子设备，其特征在于，所述电子设备包括一个或多个处理器、一个或多个存储器和无线通信模块；所述一个或多个存储器和所述无线通信模块与所述一个或多个处理器耦合；
    所述一个或多个存储器用于存储计算机程序代码，所述计算机程序代码包括计算机指令，当所述一个或多个处理器执行所述计算机指令时，实现权利要求1-11任意一项所述的方法。
  13. 一种计算机存储介质，其特征在于，包括计算机指令，当所述计算机指令在电子设备上运行时，使得所述电子设备执行如权利要求1-11中任一项所述的方法。
  14. 一种邮件管理方法，其特征在于，所述方法包括：
    电子设备通过邮箱应用向第一收件人和第二收件人发送第一邮件；
    所述电子设备接收所述第一收件人对所述第一邮件的第一回复邮件；
    响应于所述电子设备接收所述第一回复邮件，所述电子设备在所述第一邮件的任务项显示第一完成信息，所述第一完成信息用于指示所述第一邮件的回复完成情况；
    所述电子设备接收所述第二收件人对所述第一邮件的第二回复邮件；
    响应于所述电子设备接收所述第二回复邮件，所述电子设备在所述第一邮件的任务项显示第二完成信息，所述第二完成信息用于指示所述第一邮件的回复完成情况。
  15. 如权利要求14所述的方法，其特征在于，所述第一完成信息包括所述第一邮件的回复比例和/或所述第一邮件的回复比例图。
  16. 如权利要求14所述的方法，其特征在于，所述第二完成信息包括所述第一邮件的回复比例和/或所述第一邮件的回复比例图。
  17. 如权利要求14所述的方法，其特征在于，所述方法还包括：
    所述电子设备在所述邮件应用呈现所述第一邮件的编辑界面，所述第一邮件的编辑界面包括收件人输入框；
    所述电子设备响应于用户针对所述收件人输入框的第一操作，在所述收件人输入框显示第一收件人和第二收件人的邮箱名称或者邮件地址。
  18. 如权利要求14所述的方法，其特征在于，所述方法还包括：
    所述电子设备在所述邮件应用呈现所述第一邮件的编辑界面，所述第一邮件的编辑界面包括提醒栏；
    所述电子设备接收所述用户针对所述提醒栏的第二操作；
    所述电子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息。
  19. 如权利要求18所述的方法，其特征在于，所述提醒栏包括第二控件，所述电子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息，包括：
    所述电子设备接收所述用户针对所述第二控件的所述第二操作；
    所述电子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息，包括：
    所述电子设备响应于所述用户针对所述第二控件的所述第二操作，为所述第一邮件配置第一时限，所述第一时限为回复所述第一邮件的的最后时间点；
    在为所述第一邮件配置所述第一时限之后，所述方法还包括：
    在所述电子设备的系统时间超过所述第一时限，且未接收到所述第一收件人和所述第二收件人中至少一个收件人对所述第一邮件的回复邮件的情况下，所述电子设备在所述任务管理界面中置顶显示所述第一邮件，并显示逾期标记。
  20. 如权利要求18所述的方法，其特征在于，所述提醒栏包括第二控件，所述电子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息，包括：
    所述电子设备接收所述用户针对所述第二控件的所述第二操作；
    所述电子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息，包括：
    所述电子设备响应于所述用户针对所述第二控件的所述第二操作，为所述第一邮件配置第一时限；
    在为所述第一邮件配置所述第一时限之后，所述方法还包括：
    在所述电子设备的系统时间超过所述第一时限，且未接收到所述第一收件人和所述第二收件人中至少一个收件人对所述第一邮件的回复邮件的情况下，所述电子设备在所述邮件应用的发件箱界面的置顶显示所述第一邮件，并显示逾期标记。
  21. 如权利要求18所述的方法，其特征在于，所述提醒栏包括第三控件，所述电子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息，包括：
    所述电子设备接收所述用户针对所述第三控件的所述第二操作；
    所述电子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息，包括：
    所述电子设备响应于所述用户针对所述第三控件的所述第二操作，为所述第一邮件配置提醒时间点；
    在为所述第一邮件配置提醒时间点之后，所述方法还包括：
    所述电子的系统时间到达所述提醒时间点，且未接收到所述第一收件人和所述第二收件人中至少一个收件人对所述第一邮件的回复邮件的情况下，所述电子设备在所述任务管理界面中置顶显示所述第一邮件，并显示逾期标记。
  22. 如权利要求18所述的方法，其特征在于，所述提醒栏包括第三控件，所述电 子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息，包括：
    所述电子设备接收所述用户针对所述第三控件的所述第二操作；
    所述电子设备响应于所述用户针对所述提醒栏的第二操作，为所述第一邮件配置时限信息，包括：
    所述电子设备响应于所述用户针对所述第三控件的所述第二操作，为所述第一邮件配置提醒时间点；
    在为所述第一邮件配置提醒时间点之后，所述方法还包括：
    所述电子的系统时间到达所述提醒时间点，且未接收到所述第一收件人和所述第二收件人中至少一个收件人对所述第一邮件的回复邮件的情况下，所述电子设备在所述邮件应用的发件箱界面的置顶显示所述第一邮件，并显示逾期标记。
  23. 如权利要求14所述的方法，其特征在于，所述响应于所述电子设备接收所述第一回复邮件，所述电子设备在所述第一邮件的任务项显示第一完成信息，包括：
    在所述邮件应用的收件箱界面接收所述用户针对所述第一邮件的回复邮件的第三操作；
    响应于所述第三操作，所述电子设备显示任务管理选项；
    接收所述用户针对所述任务管理选项的第四操作；
    响应于所述第四操作，所述电子设备在所述第一邮件的任务项显示所述第一完成信息。
  24. 如权利要求14所述的方法，其特征在于，所述响应于所述电子设备接收所述第二回复邮件，所述电子设备在所述第一邮件的任务项显示第二完成信息，包括：
    在所述邮件应用的收件箱界面接收所述用户针对所述第一邮件的回复邮件的第五操作；
    响应于所述第五操作，所述电子设备显示任务管理选项；
    接收所述用户针对所述任务管理选项的第六操作；
    响应于所述第六操作，所述电子设备在所述第一邮件的任务项显示所述第二完成信息。
  25. 如权利要求18所述的方法，其特征在于，所述方法还包括：
    在达到所述时限信息对应的时间的情况下，通过所述电子设备内的日历应用或闹钟应用对所述用户进行提醒。
  26. 如权利要求14所述的方法，其特征在于，在所述电子设备接收邮件之后，所述方法还包括：
    从接收到的邮件的邮件头中解析出所述接收到的邮件的回复链；
    将所述接收到的邮件中的源邮件为所述第一邮件的邮件确定为所述第一邮件的回复邮件。
  27. 一种电子设备，其特征在于，所述电子设备包括处理器，所述处理器用于调用存储器中的计算机程序，以执行如权利要求14-26中任一项所述的方法。
  28. 一种计算机存储介质，其特征在于，所述计算机可读存储介质存储有计算机指令，当所述计算机指令在电子设备上运行时，使得所述电子设备执行如权利要求 14-26中任一项所述的方法。
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