WO2022208696A1 - Lending system and lending method - Google Patents
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- WO2022208696A1 WO2022208696A1 PCT/JP2021/013717 JP2021013717W WO2022208696A1 WO 2022208696 A1 WO2022208696 A1 WO 2022208696A1 JP 2021013717 W JP2021013717 W JP 2021013717W WO 2022208696 A1 WO2022208696 A1 WO 2022208696A1
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- 238000004891 communication Methods 0.000 description 34
- 238000010586 diagram Methods 0.000 description 25
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- 238000013459 approach Methods 0.000 description 4
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- 238000012790 confirmation Methods 0.000 description 2
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- 230000003287 optical effect Effects 0.000 description 2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- G—PHYSICS
- G08—SIGNALLING
- G08G—TRAFFIC CONTROL SYSTEMS
- G08G1/00—Traffic control systems for road vehicles
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
- G16Y10/00—Economic sectors
- G16Y10/40—Transportation
Definitions
- the disclosed embodiments relate to a lending system and lending method.
- One aspect of the embodiment has been made in view of the above, and aims to provide a rental system and a rental method that can further improve the user's convenience in renting a vehicle.
- a lending system includes a control unit. With respect to one vehicle among a plurality of vehicles that can be rented, when one user is authenticated using authentication information given to each user, the control unit transfers the one vehicle to the one user. and if a vehicle other than the one vehicle is in the state of being rented to the one user, transfer processing is executed to cancel the state of being rented out of the other vehicle.
- FIG. 1 is a diagram showing a schematic configuration of a vehicle according to an embodiment.
- FIG. 2 is a diagram showing a configuration example of a lending system according to the embodiment.
- FIG. 3 is a schematic explanatory diagram (Part 1) of the lending method according to the embodiment.
- FIG. 4 is a schematic explanatory diagram (Part 2) of the lending method according to the embodiment.
- FIG. 5 is a schematic explanatory diagram (Part 3) of the lending method according to the embodiment.
- FIG. 6 is a schematic explanatory diagram (part 4) of the lending method according to the embodiment.
- FIG. 7 is a schematic explanatory diagram (No. 5) of the lending method according to the embodiment.
- FIG. 8 is a schematic explanatory diagram (No. 6) of the lending method according to the embodiment.
- FIG. 9 is a block diagram illustrating a configuration example of a server device according to the embodiment;
- FIG. 10 is an explanatory diagram of a case where a cargo vehicle is caused to follow.
- FIG. 11 is an explanatory diagram (part 1) of the case of changing the main vehicle.
- FIG. 12 is an explanatory diagram (part 2) in the case of changing the main vehicle.
- FIG. 13 is an explanatory diagram (part 1) of the case of changing sub-vehicles.
- FIG. 14 is an explanatory diagram (part 2) in the case of changing sub-vehicles.
- FIG. 15 is an explanatory diagram when the main vehicle is returned.
- FIG. 16 is a block diagram illustrating a configuration example of an in-vehicle device according to the embodiment;
- FIG. 17 is a flow chart showing a processing procedure executed by the lending system according to the embodiment;
- the vehicle V according to the embodiment is assumed to be a micro-mobility or a personal mobility, which is a vehicle that supports the movement of the user within a predetermined area such as a large-scale commercial facility, a medical care facility, or an airport facility. .
- Each of the above facilities may be a facility consisting of a single building such as a large department store, or may be a facility with multiple buildings within a site such as a shopping mall. Also, the building may be a multi-level building or a one-story building without any levels.
- FIG. 1 is a diagram showing a schematic configuration of a vehicle V according to an embodiment.
- FIG. 2 is a diagram showing a configuration example of the lending system 1 according to the embodiment.
- 3 to 8 are schematic explanatory diagrams (1) to (6) of the lending method according to the embodiment.
- the vehicle V is an electric vehicle for one to two people known as ultra-compact mobility or personal mobility.
- the vehicle V is described here as an electric vehicle using a motor as power, it may be a vehicle using other power such as an internal combustion engine as power.
- There are various types of vehicles V such as a cart type as shown in the figure, a wheelchair type and a standing type. The type of vehicle V will be described later with reference to FIG.
- the vehicle V includes an in-vehicle device 10 .
- the in-vehicle device 10 is a computer mounted in the vehicle V.
- the in-vehicle device 10 has a control section and a communication section.
- the control unit performs manual operation control based on the user's driving operation, instructions from an external device acquired through the communication unit, and automatic operation control based on external conditions acquired through an in-vehicle sensor unit (not shown).
- a vehicle V is controlled.
- the in-vehicle device 10 can automatically drive the vehicle V by automatic driving control in either a manned state where the user is on board or an unmanned state where the user is not on board, as shown in FIG. .
- a manned vehicle V may be referred to as a "manned vehicle Vm”
- an unmanned vehicle V may be referred to as an "unmanned vehicle Vu”.
- the lending method when one user is authenticated using authentication information given to each user U for one vehicle among a plurality of vehicles that can be rented, the one vehicle to the state of being rented to the one user, and if a vehicle other than the one vehicle is in the state of being rented to the one user, the other vehicle is released from the state of being rented. I decided to process.
- the rental system 1 includes vehicles V including one or more manned vehicles Vm and unmanned vehicles Vu, facility equipment 30, a user terminal 50, a server and device 100 .
- the manned vehicle Vm and the unmanned vehicle Vu basically differ only in whether or not a person is on board.
- the in-facility equipment 30 is various equipment provided in the facility.
- the in-facility equipment 30 includes, for example, a reception machine 31 (see FIG. 3 onward) and a camera 32 (see FIG. 9 onward). At least one receiver 31 and at least one camera 32 are provided.
- the reception machine 31 is provided so as to be able to read user U's authentication information.
- the user terminal 50 is a terminal device used by the user U who rents the vehicle V.
- a notebook PC Personal Computer
- a tablet terminal a PDA (Personal Digital Assistant)
- a smart phone an eyeglass-type or watch-type information processing terminal.
- eyeglass-type or watch-type information processing terminal such as wearable devices.
- the server device 100 is a computer that manages and controls various devices within the facility, including the vehicle V, and is implemented as a cloud server, for example, and provided outside the facility. Note that server device 100 may be provided, for example, in a facility.
- the vehicle V, the in-facility equipment 30, the user terminal 50, and the server device 100 are provided so as to be able to communicate with each other via a network N such as the Internet, an intranet, a mobile phone network, or the like.
- Vehicles V can also communicate with each other, for example, by vehicle-to-vehicle communication using short-range wireless communication.
- the lending system 1 configured in this way provides the user U with the lending service according to the embodiment as follows. In the following description, it is assumed that user U1 receives a vehicle V rental service.
- reservation processing is executed (step S1).
- the user U1 requests the server device 100 to reserve the vehicle V from home or the like.
- server device 100 transmits a reservation confirmation mail to user U1.
- a QR code (registered trademark) C1 that serves as authentication information for user U1, for example, is attached to the reservation confirmation mail.
- the reception machine 31 The authentication information indicated by the QR code C ⁇ b>1 is transmitted to the server device 100 . That is, it requests authentication. Then, server device 100 compares the received authentication information with the information at the time of reservation, and authenticates user U1 as the authorized user of vehicle V based on the result of the comparison (step S2). It should be noted that it is also possible to allow the procedure for renting the vehicle V to be processed at the reception machine 31 or the like after entering the building without prior reservation from home or the like. In such a case, a configuration may be adopted in which a lending window for a person to deal with is provided somewhere in the facility.
- the QR code is an example of authentication information for authenticating the user U1 who has reserved the vehicle V, and information other than the QR code may be used as long as the user U1 can be authenticated.
- user U1 may be authenticated by registering the face image of user U1 at the time of reservation and comparing it with the face image taken by reception machine 31 or the like at the time of entering the building.
- Authentication information such as a QR code consists of a code issued at the time of reservation (a code used for authentication when entering the building, etc.) and a code used when using vehicle V (authentication when boarding vehicle V or changing trains, etc.). code used for ) may be the same or different.
- the case where the document is different is, for example, the case where the official version is newly issued in the process of entering the building.
- the code used when boarding the vehicle V after entering the building or when changing trains basically the same user U continues to use the same code. By adopting a configuration in which the chords are switched, even the same user U may have a configuration in which the chords are changed.
- the authenticated user U1 is guided to the corresponding vehicle V through guide information presented to the user terminal 50 by the server device 100 after authentication, for example (step S3).
- the server device 100 selects a vehicle V to be lent to the user U1 from among the lentable vehicles V existing in the rental area and the return area, for example.
- a vehicle V to be lent to the user U1 from among the lentable vehicles V existing in the rental area and the return area, for example.
- vehicles V-1 and -3 shown in FIG. there are various types of vehicles V.
- FIG. For example, vehicles V-1 and -3 shown in FIG.
- the vehicle V-2 is a single-seat stand-up type.
- Vehicle V-4 is of wheelchair type.
- Vehicles V-5 and -6 are for cargo.
- the server device 100 can select a recommended vehicle V from among these various types of vehicles V, for example, according to the attributes of the user U1.
- the “attribute” referred to here is information related to the attributes of the user U1. For example, in addition to the age, gender, and occupation of the user U1, physical characteristics such as height, weight, and foot size, healthy/disabled person, etc. Including distinction, presence or absence of a passenger, amount of luggage, etc. In addition, below, the information about such an attribute may be called “attribute information.”
- the server device 100 selects the cart-type vehicle V-1 or V-3, for example, when the user U1 has a relatively large physique or has a fellow passenger. Further, if there is only one user U1 and the weight is equal to or less than the specified value, server device 100 selects, for example, stand-up type vehicle V-2.
- the server device 100 selects, for example, a wheelchair-type vehicle V-4. Further, if the amount of luggage for user U1 is large, server device 100 selects to use luggage vehicle V-5 or vehicle V-6 together. When the cargo vehicles V-5 and -6 are used together, the cargo vehicles V-5 and V-6 can follow the vehicle V in which the user U1 rides by automatic operation control. This point will be described later in the description using FIG. 10 .
- the vehicles V that can be rented are not limited to those existing in the rental area and the return area.
- the vehicle V can be returned by dropping it off in the facility, the vehicle V can be located anywhere in the facility.
- the current position of user U1 the current position of the previous user, or any position in between can be the use start position of user U1.
- the vehicle V-1 is selected as the vehicle V in which the user U1 rides. Further, the vehicle V that the user U1 actually rides and uses in this way may be referred to as a "main vehicle” below. On the other hand, the vehicle V that the user U1 does not actually ride in but that is used together with the main vehicle may be referred to as a "sub vehicle” below.
- the server device 100 tracks the user U1 who is guided to the vehicle V while taking over the camera 32 inside the facility, for example, and always knows the position of the user U1 inside the facility.
- the server device 100 notifies the vehicle V-1 of its presence (step S4).
- the vehicle V-1 notifies its presence by, for example, turning on or blinking its lights, emitting audio information from a speaker, or displaying image information on its display unit.
- the vehicle V-1 authenticates the user terminal 50 via short-range wireless communication, and cancels the security if the authentication succeeds (step S5).
- NFC Near Field Communication
- Bluetooth registered trademark
- UWB Ultra Wide Band
- the authentication processing in the vehicle V does not have to be authentication in communication with the user terminal 50 .
- authentication may be performed by image recognition in which the user terminal 50 displaying a QR code or the like is held over a camera provided in the vehicle V.
- the server device 100 manages the vehicle V-1, which the user U1 has started to use, as being in the "rented” state.
- the "rented” state is, in other words, the "used as the main vehicle” state.
- the server device 100 manages the vehicle V-1 as being in a "rental disabled" state for users U2 different from the user U1. That is, the server device 100 cannot rent out the vehicle V-1 to other users U2.
- the server device 100 manages other vehicles V-2, -3, . That is, the server device 100 can lend the other vehicles V-2, -3, . . . as sub-vehicles to the user U1. Note that “sub-usable” includes the meaning of "transfer possible”.
- the server device 100 manages the other vehicles V-2, -3, . That is, the server device 100 can rent out the other vehicles V-2, -3, . . . as main vehicles to the user U2 . In this manner, the server device 100 manages the state of each vehicle V within the facility.
- the user U1 causes the vehicle V-2 he wishes to change to or the nearest reception machine 31 to read the same QR code C1 as when entering the building, thereby performing transfer authentication. can be performed (step S6). If the transfer authentication succeeds, the user U1 can use the vehicle V-2 as the main vehicle instead of the vehicle V-1.
- the server device 100 monitors the state of each vehicle V, and when transfer authentication is performed with the QR code C1 for the vehicle V-2, the user U1 corresponding to the QR code C1 is notified that the vehicle V-2 is “on loan”. 1, for example the state of charge. Then, if the remaining charge is equal to or less than the predetermined value, the server device 100 puts the vehicle V-2, which was "sub-usable" for the user U1, into the "rented” state as the main vehicle. That is, when the remaining charge is equal to or less than the predetermined value, execution of the transfer process is permitted. On the other hand, when the remaining charge of the vehicle V-2 to which the vehicle is to be transferred is less than or equal to the predetermined value, execution of the transfer process is not permitted.
- the server device 100 changes the management contents of each vehicle V shown in FIG. 6 to the management contents shown in FIG. That is, the server apparatus 100 cancels the "renting" state of the vehicle V-1, which was in the "renting” state for the user U1 in FIG. and
- the server device 100 puts the vehicle V-2, which was in the "sub-usable” state for the user U1 in FIG. 6, into the "rented” state as the main vehicle, as shown in FIG. That is, the server device 100 manages each vehicle V so that the user U1 can use one main vehicle with the same QR code C1.
- the server device 100 since the vehicle V-1 has insufficient remaining charge, the server device 100 maintains the vehicle V-1, which was in the state of "not available for rent" for the user U2 in FIG. 6, remains “not available for rent.” . If the state of the vehicle V-1 continues to be usable, the server device 100 puts the vehicle V-1 in a "rentable” state for the users U2, as indicated by ( ⁇ ) in FIG. do.
- the user U1 can arbitrarily transfer to another vehicle V.
- the lending method when one user is authenticated using the authentication information given to each user U for one vehicle among a plurality of vehicles that can be rented, the one user U is authenticated. vehicle is shifted to the state of being rented to the one user, and if a vehicle other than the one vehicle is in the state of being rented to the one user, the state of being rented of the other vehicle is canceled. It was decided to execute transfer processing to
- the lending method according to the embodiment it is possible to further improve the convenience for the user U in lending the vehicle V.
- a configuration example of the lending system 1 according to the embodiment will be described more specifically.
- FIG. 9 is a block diagram showing a configuration example of the server device 100 according to the embodiment. It should be noted that FIG. 9 and FIG. 16 shown later show only the constituent elements necessary for explaining the features of this embodiment, and omit the description of general constituent elements.
- each component illustrated in FIGS. 7 and 16 is functionally conceptual and does not necessarily need to be physically configured as illustrated.
- the specific form of distribution/integration of each block is not limited to the one shown in the figure. It is possible to integrate and configure.
- the server device 100 includes a communication unit 101, a storage unit 102, and a control unit 103.
- the communication unit 101 is realized by, for example, a NIC (Network Interface Card) or the like.
- the communication unit 101 is connected to the network N described above by wire or wirelessly, and transmits and receives various types of information to and from the in-vehicle device 10, the in-facility device 30, and the user terminal 50 via the network N.
- Wi-Fi registered trademark
- Bluetooth registered trademark
- UWB Universal Mobile Broadband
- the in-facility equipment 30 is various equipment provided in the facility, and includes a reception machine 31 and a camera 32 .
- the camera 32 corresponds to an example of an in-facility sensor unit.
- the in-facility sensor unit is a group of sensors that are installed in the facility and output various sensing data indicating the conditions inside the facility.
- the in-facility sensor unit includes, in addition to the camera 32, for example, a human sensor, a temperature/humidity sensor, a G sensor, a vibration sensor, and the like.
- the reception machine 31 may also be included in the in-facility sensor section.
- the storage unit 102 is implemented by, for example, a storage device such as a RAM (Random Access Memory) or flash memory, or a disk device such as a hard disk device or an optical disk device. stores facility management information 102a, user information 102b, and vehicle management information 102c.
- a storage device such as a RAM (Random Access Memory) or flash memory
- a disk device such as a hard disk device or an optical disk device.
- the facility management information 102a is various information related to facilities managed by the server device 100.
- the facility management information 102a includes, for example, all map information in the facility, information on all the in-facility devices 30, monitor monitoring information in the facility, and the like.
- the user information 102b is information about each user U who uses the vehicle V, and includes the aforementioned attribute information.
- the user information 102b also includes information indicating the current situation of each user U within the facility, such as current position and whether or not the vehicle V is in use.
- the vehicle management information 102c is information related to the management of the vehicle V, and includes the current state of the vehicle V and the like.
- the current state of the vehicle V includes the usage status of each vehicle V shown in FIGS. 6 and 8, the above-described remaining charge, the current position of the vehicle V, and the like.
- the control unit 103 is a controller, and various programs (not shown) stored in the storage unit 102 are executed using the RAM as a work area, for example, by a CPU (Central Processing Unit) or MPU (Micro Processing Unit). It is realized by being Also, the control unit 103 can be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).
- ASIC Application Specific Integrated Circuit
- FPGA Field Programmable Gate Array
- the control unit 103 has a reservation processing unit 103a, an authentication unit 103b, a vehicle management unit 103c, and an instruction unit 103d, and implements or executes the information processing functions and actions described below.
- the reservation processing unit 103a executes the reservation processing corresponding to step S1 described above with the user terminal 50 via the communication unit 101.
- the authentication unit 103b executes the authentication process corresponding to step S2 and the transfer authentication process corresponding to step S6 with the user terminal 50 via the communication unit 101.
- the reception machines 31 are scattered at various places in the facility. Accordingly, the authentication unit 103b can perform authentication processing for each user U including transfer authentication processing at any time.
- the vehicle management unit 103c executes the vehicle management processing described using FIGS. 6 and 8 based on the authentication processing of each user U, and updates the vehicle management information 102c as needed.
- the server device 100 selects to use the luggage vehicle V-5 or the vehicle V-6 together, and the server device 100 automatically selects the vehicle V on which each user U rides. It has already been described that the vehicle V-5 and the vehicle V-6 for cargo can be made to follow the vehicle as sub-vehicles by operation control. Such sub-vehicles can be added arbitrarily even after each user U starts using the vehicle V. FIG.
- FIG. 10 is an explanatory diagram when adding vehicles V-5 and V-6 for cargo.
- the user U1 was using the vehicle V-1 as the main vehicle, but while using the facility, for example, he went shopping, and as shown in FIG. It is assumed that the
- the user U1 can cause the vehicle V-5 and the vehicle V-6 for luggage to follow the vehicle V-1 as sub-vehicles.
- additional authentication process for example, as shown in the figure, user U1 first performs maintenance authentication by having vehicle V-1, which is the main vehicle, read the aforementioned QR code C1 (step S7). This is not a transfer to use the vehicle V-5 or the vehicle V-6 as the main vehicle, but to indicate the intention to maintain the vehicle V-1 as the main vehicle on loan.
- step S8 server device 100
- the vehicle V-5 and the vehicle V-6 are in a "sub-in-use" state in which they are in use as sub-vehicles.
- the "sub-in-use” state is, in other words, the state of "renting out as a sub-vehicle".
- the server device 100 causes the vehicle V-5 and the vehicle V-6 to follow the vehicle V-1 through automatic operation control.
- each user U can add a sub-vehicle with a simple operation and have it follow the main vehicle when he/she wants to use the additional sub-vehicle, such as when the number of luggage has increased. That is, the convenience for the user U in renting the vehicle V can be further improved.
- FIG. 10 shows an example in which the vehicle V for cargo follows
- the vehicle V which is not originally intended for cargo is used for cargo or for other purposes (for example, for a companion who comes late). You can follow it.
- the instruction unit 103d instructs the vehicle V via the communication unit 101. to announce its presence to
- each user U approaches the vehicle V further and causes the vehicle V to acquire authentication information via short-range wireless communication. Then, when the vehicle V authenticates each user U based on the authentication information and cancels the security, the server device 100 puts the vehicle V in a state of being rented to each user U, and thereafter the vehicle V is returned. It will be managed and controlled until it is completed.
- FIG. 11 a specific example of vehicle management processing executed by the vehicle management unit 103c will be described with reference to FIGS. 11 to 15.
- FIG. 11 a specific example of vehicle management processing executed by the vehicle management unit 103c will be described with reference to FIGS. 11 to 15.
- FIGS. 11 and 12 are explanatory diagrams (part 1) and (part 2) when changing the main vehicle.
- 13 and 14 are explanatory diagrams (part 1) and (part 2) when changing sub-vehicles.
- FIG. 15 is an explanatory diagram when the main vehicle is returned.
- a user U1 is using a QR code C1, which is authentication information, as an authentication key, a vehicle V-1 as a main vehicle, and a vehicle V-5 and a vehicle V-6 as sub-vehicles. shall be assumed. In this situation, assume that user U1 changes the main vehicle from vehicle V-1 to vehicle V-2.
- the vehicle management unit 103c cancels the "rented" state of the vehicle V-1 for the user U1 and puts it in the "sub-usable” state in the vehicle management information 102c. At the same time, the vehicle V-2 is put in the "rented” state (see part M1 in the figure).
- the vehicle management unit 103c cancels the "rental not allowed" state for the vehicle V-1 for the user U2 . . . state (see M2 section in the figure). As indicated by (x) in the figure, if the vehicle V-1 is unusable due to insufficient remaining charge, the vehicle may be in a "rentable" state for all users U.
- the user U1 uses the QR code C1 as the authentication key, the vehicle V-1 as the main vehicle, and the vehicle V-5 and the vehicle V-6 as the sub-vehicles. assumed to be in use. Under such circumstances, it is assumed that the user U1 changes (more precisely, changes) the sub-vehicle from the vehicle V-6 to the vehicle V-7.
- the vehicle management unit 103c cancels the "sub-in-use" state of the vehicle V-6 for the user U1 and changes it to the "sub-usable” state in the vehicle management information 102c.
- the vehicle V-7 is placed in the "sub-in-use” state (see M3 section in the figure).
- the vehicle management unit 103c cancels the "rental not allowed" state for the vehicle V-6 for the user U2 . . . state (see M4 section in the figure). As indicated by (x) in the figure, if the vehicle V-6 is unusable due to insufficient remaining charge, the vehicle may be in a "rentable" state for all users U.
- the vehicle management unit 103c determines that all the vehicles V used by the user U1, including the sub vehicles, are "rented possible” (see M5 and M6 in the figure).
- the vehicle management unit 103c puts all the vehicles V for the user U1 into a "rentable” state (see M7 in the figure). ).
- the authority of the authentication information does not expire when the main vehicle is returned, for example, it can be used again within the same day, as indicated by ( ⁇ ) in the figure, for user U1, All vehicles V that can be rented may be placed in the "rentable" state.
- FIG. 16 is a block diagram showing a configuration example of the in-vehicle device 10 according to the embodiment.
- the in-vehicle device 10 is connected to a vehicle mechanism 2, an in-vehicle sensor section 3, a notification section 4, and a security mechanism 5 via an in-vehicle network such as a CAN (Controller Area Network).
- CAN Controller Area Network
- the vehicle mechanism 2 is various mechanisms that make up the running system, electric power system, etc. of the vehicle V.
- the in-vehicle sensor unit 3 is a group of sensors that are mounted on the vehicle V and that output various sensing data indicating the conditions inside and outside the vehicle V.
- FIG. The in-vehicle sensor unit 3 includes, for example, a camera, a G sensor, a gyro sensor, a radar, a GPS sensor, a seating sensor, and the like.
- the notification unit 4 is various output devices that can notify information to the surroundings, and includes lights mounted on the vehicle V, such as headlights and taillights, speakers, display units, and the like.
- the security mechanism 5 is a mechanism that locks/unlocks, for example, the vehicle mechanism 2 and HMI (Human Machine Interface) components (not shown) in terms of hardware or software.
- the in-vehicle device 10 includes a communication unit 11, a short-range wireless communication unit 12, a storage unit 13, and a control unit 14.
- the communication unit 11 is implemented by, for example, a NIC.
- the communication unit 11 is wirelessly connected to the network N described above, and transmits and receives various types of information to and from the server device 100 via the network N.
- the communication unit 11 can directly transmit and receive various types of information to and from various devices such as other vehicles V and in-facility devices 30 via V2X communication. Wi-Fi or the like can be used as a specific wireless communication method.
- the short-range wireless communication unit 12 is implemented by, for example, a NIC.
- the short-range wireless communication unit 12 is connected to the user terminal 50 by a short-range wireless communication method, and transmits and receives various information to and from the user terminal 50 .
- NFC, Bluetooth, UWB, or the like can be used as a short-range wireless communication method.
- the storage unit 13 is implemented by, for example, a storage device such as a RAM or a flash memory, or a disk device such as a hard disk device or an optical disk device. In the example of FIG. Information 13b is stored.
- the vehicle control information 13a is information related to vehicle control of the vehicle V, and includes, for example, parameters indicating various characteristics of the vehicle mechanism 2, a control model for automatically driving the vehicle V, and the like.
- a control model is, for example, a DNN or the like that has been learned so as to automatically control the vehicle V according to the recognition content based on the sensing data of the vehicle-mounted sensor unit 3 .
- Such a control model may be stored on the server device 100 side.
- the user information 13b is information about each user U who is a user of the vehicle V, and is acquired from the server device 100 via the communication unit 11 and set. Note that the user information 13b may be information obtained by extracting the minimum data necessary for authentication of each user U from the user information 102b of the server device 100 .
- the control unit 14 is a controller, and is realized, for example, by executing various programs (not shown) stored in the storage unit 13 by the CPU, MPU, etc., using the RAM as a work area. Also, the control unit 14 can be implemented by an integrated circuit such as an ASIC or FPGA, for example.
- the control unit 14 includes a vehicle control unit 14a, an acquisition unit 14b, a detection unit 14c, a notification control unit 14d, and a security control unit 14e, and realizes or executes information processing functions and actions described below. do.
- the vehicle control unit 14a performs manual driving control or automatic driving control of the vehicle V based on the driving operation of each user U, instructions from the server device 100, sensing data from the vehicle-mounted sensor unit 3, vehicle control information 13a, and the like. conduct.
- the acquisition unit 14b acquires various types of information from the in-facility equipment 30 and the server device 100 via the communication unit 11. Also, the acquisition unit 14 b acquires various types of information from the user terminal 50 via the short-range wireless communication unit 12 . Further, the acquisition unit 14b acquires various sensing data from the in-vehicle sensor unit 3. FIG.
- the detection unit 14c detects the approach of each user U based on the notification instruction from the server device 100 acquired by the acquisition unit 14b and the sensing data from the in-vehicle sensor unit 3.
- the notification control unit 14d Based on the notification instruction from the server device 100, the notification control unit 14d causes the notification unit 4 to notify the surroundings of the presence of the vehicle V. As already described, the notification control unit 14d causes the notification unit 4 to notify the vehicle V by, for example, turning on or blinking the lights, emitting audio information from a speaker, or displaying image information on the display unit. announce its existence.
- the security control unit 14e performs authentication processing for each user U via the short-range wireless communication unit 12.
- the security control unit 14e causes the security mechanism 5 to lock security until each user U is authenticated.
- the security control unit 14e collates it with the user information 13b, and authenticates each user U based on the collation result. . Further, the security control unit 14e causes the security mechanism 5 to unlock the security so that the user U can use the vehicle V when each user U is authenticated.
- the security control unit 14e performs each authentication in steps S6 to S8 described above.
- the authentication information is transmitted to the server device 100 via the communication unit 11 .
- the server device 100 executes each authentication process and vehicle management process in steps S6 to S8.
- FIG. 17 is a flow chart showing a processing procedure executed by the lending system 1 according to the embodiment.
- step S101 it is first determined whether or not there is a request to rent the main vehicle (step S101). If there is a rental request (step S101, Yes), the server device 100 authenticates the user U (step S102). Then, the server device 100 shifts the vehicle to the rented state (step S103).
- step S104 it is determined whether or not there is a sub-use request.
- step S104 if there is a sub-use request (step S104, Yes), that is, if additional authentication is requested, the server device 100 authenticates the user U (step S102), and the corresponding vehicle (sub-vehicle) is in the rented state. (sub-busy state).
- step S104 If there is no sub-use request (step S104, No), it is determined whether or not there is a transfer request (step S105). If there is a transfer request (step S105, Yes), that is, if transfer authentication is requested, the server device 100 authenticates the user U (step S106).
- the server device 100 cancels the state of renting the vehicle V before the transfer (step S107), and shifts the state of the vehicle V after the transfer to the state of renting (step S108).
- step S105 If there is no transfer request (step S105, No), or after step S108 is executed, it is determined whether or not the main vehicle has been returned (step S109). If the main vehicle has not been returned (step S109, No), the process from step S104 is repeated.
- step S109 When the main vehicle has been returned (step S109, Yes), all vehicles used by the corresponding user U are moved to a lendable state (step S110), and the process ends.
- the lending system 1 includes the control unit 103.
- the control unit 103 uses the authentication information given to each user U, for example, a vehicle V-2 (corresponding to an example of “one vehicle”) among a plurality of vehicles V that can be rented, to the user U1 (“one vehicle”). user”) is authenticated, the vehicle V-2 is shifted to the state of being rented to the user U1, and the vehicle V-1 other than the vehicle V-2 (an example of "another vehicle” ) is in the state of being rented to the user U1, transfer processing for canceling the state of being rented to the vehicle V-1 is executed.
- the rental system 1 it is possible to further improve the convenience for the user U in renting the vehicle V.
- the rental system 1 provides a vehicle V rental service within the facility.
- the rental system 1 it is possible to further improve the convenience for the user U in the rental service of the vehicle V in the facility.
- control unit 103 when the transfer process is executed, the control unit 103 further controls the vehicle V-1 used by the user U1 before execution of the transfer process to the user U2 other than the user U1 ("another user"). (equivalent to an example) to move to a lendable state.
- the vehicle V-1 which is no longer used as the main vehicle due to the transfer process, can be put into a rental ready state for the user U2.
- control unit 103 prohibits the execution of the transfer process if the transfer permission condition is not satisfied before the transfer process is executed.
- the transfer permission condition is that the remaining energy level of vehicle V-1 is less than or equal to a predetermined value.
- the rental system 1 it is possible to execute transfer processing at the timing when the vehicle V-1 is likely to become unusable due to the low remaining charge.
- control unit 103 does not permit execution of transfer processing when the remaining charge of the vehicle V-2 is equal to or less than a predetermined value.
- a vehicle V that is likely to become unusable due to a decrease in the remaining amount of charge can be excluded from the transfer process because it is considered unsuitable for the transfer process.
- one vehicle includes a main vehicle in which the user U rides and a sub-vehicle that is used together with the main vehicle.
- the rental system 1 it is possible to rent the vehicle V for luggage as well as for boarding to one user U.
- the sub-vehicle is a vehicle V for cargo, and the controller 103 determines that the vehicle V for cargo needs to be replaced because the remaining charge level of the vehicle V for cargo is less than a predetermined value.
- a vehicle V other than the cargo vehicle V that is, another vehicle V not originally intended for cargo may be used as the sub-vehicle.
- the rental system 1 it is possible to improve, for example, the usage turnover rate of the vehicle V in the vehicle V rental service within the facility.
- the vehicle V has a capacity of about 1 to 2 people, but it may be a vehicle that can accommodate 3 or more people.
- the condition for permitting the transfer may include a case where some abnormality occurs in the vehicle V, such as a failure in the traveling system of the vehicle V, in addition to a decrease in battery capacity.
- the vehicle V without a passenger may be put on standby so that the user U can get on the vehicle immediately after moving between floors.
- the waiting place is, for example, the exit of stairs, the exit of an elevator or an escalator, and the like.
- the following conditions (1) to (3) may be provided for adding a vehicle V as a sub-vehicle.
- (1) is that when the vehicle V is rented out, the contract is based on a plan with a sub-vehicle.
- (2) is that the weight or volume of the luggage carried by the user U is equal to or greater than a predetermined amount.
- (3) is that the user U has made purchases of a predetermined amount or more in the facility. That is, the addition of the sub-vehicle may be permitted when the OR conditions (1) to (3) are met or when the AND conditions are met. In the case of (3) above, the sub-vehicle may be made available without additional charge.
- not all vehicles V can be selected, but vehicles V that can be ridden by people and vehicles V that are not suitable for transporting cargo are excluded, and vehicles V for cargo transportation are excluded.
- the selectable vehicles V may be limited, for example, by limiting to .
- the sub-vehicle may not be a vehicle V for transporting luggage, but a vehicle V in which people can ride.
- the sub-vehicle instead of managing individuals in the group individually, they are managed on a group-by-group basis.
- steps S107 and S108 shown in FIG. 17 may be reversed.
- steps S107 and S108 may be executed after temporarily securing the vehicle V to be used after changing trains so that no one can use it.
- the rental status of the vehicle V is managed for each user U, but it may be managed for each authentication device such as a mobile terminal or an authentication card.
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Abstract
A lending system (1) according to an embodiment of the present invention includes a control unit (103). With regard to a vehicle (V-2) (corresponding to an example of "one vehicle") among multiple lendable vehicles (V), when a user (U1) (corresponding to an example of "one user") is authenticated with authentication information provided to each user (U), the control unit (103) performs transfer processing in which the state of the vehicle (V-2) is changed to a lent-out state, in which the vehicle (V-2) is lent out to the user (U1), and, if a vehicle (V-1) (corresponding to an example of "another vehicle") other than the vehicle (V-2) is in a lent-out state, in which the vehicle (V-1) is lent out to the user (U1), the lent-out state of the vehicle (V-1) is canceled.
Description
開示の実施形態は、貸出システムおよび貸出方法に関する。
The disclosed embodiments relate to a lending system and lending method.
従来、大型商業施設や医療介護施設、空港施設といった所定のエリア内において、ユーザの移動を支援する車両である超小型モビリティやパーソナルモビリティ(以下、単に「モビリティ」と言う)が知られている。
Conventionally, ultra-compact mobility and personal mobility (hereinafter simply referred to as "mobility"), which are vehicles that support the movement of users within predetermined areas such as large commercial facilities, medical and nursing facilities, and airport facilities, are known.
また、このようなモビリティを移動させるユーザの負担を軽減するために、ユーザがモビリティに目的地を入力すると、目的地までの経路を生成し、自動的に目的地までモビリティを経路に従って移動させる車両制御システムも提案されている(たとえば、特許文献1参照)。
In addition, in order to reduce the burden on the user who moves such mobility, when the user inputs the destination to the mobility, a route to the destination is generated and the vehicle automatically moves the mobility to the destination according to the route. A control system has also been proposed (see Patent Document 1, for example).
なお、こうしたモビリティは、比較的高価なこともあり、ユーザが個人的に所有することはまだ少なく、施設の運営側から、施設を利用するユーザに対し貸し出される場合が多い。
It should be noted that these types of mobility devices are relatively expensive and are still rarely owned by users, and are often rented out by facility operators to users who use the facility.
しかしながら、従来技術では、モビリティを効率的に移動させることはできるものの、モビリティの乗り換えを含む利便性の向上については検討が進んでおらず、今後モビリティの利用を普及させていくうえでは、かかる点を充実させる必要がある。
However, although the conventional technology can move mobility efficiently, the improvement of convenience, including the transfer of mobility, has not progressed. need to be enhanced.
実施形態の一態様は、上記に鑑みてなされたものであって、車両の貸し出しにおけるユーザの利便性をより向上させることができる貸出システムおよび貸出方法を提供することを目的とする。
One aspect of the embodiment has been made in view of the above, and aims to provide a rental system and a rental method that can further improve the user's convenience in renting a vehicle.
実施形態の一態様に係る貸出システムは、制御部を備える。前記制御部は、貸し出し可能な複数の車両のうちの一の車両について、ユーザごとに付与された認証情報を用いて一のユーザが認証された場合に、前記一の車両を前記一のユーザへの貸出中状態へ移行させるとともに、前記一の車両以外の他の車両が前記一のユーザへの貸出中状態にあれば、当該他の車両の貸出中状態を解除する乗り換え処理を実行する。
A lending system according to one aspect of the embodiment includes a control unit. With respect to one vehicle among a plurality of vehicles that can be rented, when one user is authenticated using authentication information given to each user, the control unit transfers the one vehicle to the one user. and if a vehicle other than the one vehicle is in the state of being rented to the one user, transfer processing is executed to cancel the state of being rented out of the other vehicle.
実施形態の一態様によれば、車両の貸し出しにおけるユーザの利便性をより向上させることができる。
According to one aspect of the embodiment, it is possible to further improve user convenience in renting a vehicle.
以下、添付図面を参照して、本願の開示する貸出システムおよび貸出方法の実施形態を詳細に説明する。なお、以下に示す実施形態によりこの発明が限定されるものではない。
Hereinafter, embodiments of the lending system and lending method disclosed in the present application will be described in detail with reference to the accompanying drawings. In addition, this invention is not limited by embodiment shown below.
また、以下では、実施形態に係る車両Vが、大型商業施設や医療介護施設、空港施設といった所定のエリア内において、ユーザの移動を支援する車両である超小型モビリティやパーソナルモビリティであるものとする。
Further, hereinafter, the vehicle V according to the embodiment is assumed to be a micro-mobility or a personal mobility, which is a vehicle that supports the movement of the user within a predetermined area such as a large-scale commercial facility, a medical care facility, or an airport facility. .
なお、上記の各施設は、大型デパートのような1つの建物で構成される施設であってもよいし、ショッピングモールのような敷地内に複数の建物が設けられた施設であってもよい。また、建物は、複数の階層からなる建物であってもよいし、階層なしの平屋の建物であってもよい。
Each of the above facilities may be a facility consisting of a single building such as a large department store, or may be a facility with multiple buildings within a site such as a shopping mall. Also, the building may be a multi-level building or a one-story building without any levels.
図1は、実施形態に係る車両Vの概略構成を示す図である。また、図2は、実施形態に係る貸出システム1の構成例を示す図である。また、図3~図8は、実施形態に係る貸出方法の概要説明図(その1)~(その6)である。
FIG. 1 is a diagram showing a schematic configuration of a vehicle V according to an embodiment. Also, FIG. 2 is a diagram showing a configuration example of the lending system 1 according to the embodiment. 3 to 8 are schematic explanatory diagrams (1) to (6) of the lending method according to the embodiment.
図1に示すように、実施形態に係る車両Vは、超小型モビリティやパーソナルモビリティとして知られる1~2人乗り程度の電動車両である。なお、ここでは、車両Vを動力としてモータを用いる電動車両として記載しているが、動力として内燃機関等、その他の動力を用いる車両であってもよい。車両Vには、同図に示すようなカート型の他、車椅子型や立ち乗り型など様々なタイプのものがある。車両Vのタイプについては、図4を用いた説明で後述する。
As shown in FIG. 1, the vehicle V according to the embodiment is an electric vehicle for one to two people known as ultra-compact mobility or personal mobility. Although the vehicle V is described here as an electric vehicle using a motor as power, it may be a vehicle using other power such as an internal combustion engine as power. There are various types of vehicles V such as a cart type as shown in the figure, a wheelchair type and a standing type. The type of vehicle V will be described later with reference to FIG.
図1に示すように、車両Vは、車載装置10を備える。車載装置10は、車両Vに搭載されるコンピュータである。車載装置10は、制御部と、通信部とを有する。制御部は、ユーザの運転操作による手動運転制御や、通信部を介して取得した外部装置からの指示、および、図示略の車載センサ部を介して取得した外部状況等に基づく自動運転制御によって、車両Vを制御する。
As shown in FIG. 1, the vehicle V includes an in-vehicle device 10 . The in-vehicle device 10 is a computer mounted in the vehicle V. FIG. The in-vehicle device 10 has a control section and a communication section. The control unit performs manual operation control based on the user's driving operation, instructions from an external device acquired through the communication unit, and automatic operation control based on external conditions acquired through an in-vehicle sensor unit (not shown). A vehicle V is controlled.
なお、車載装置10は、同図に示すようにユーザが乗車中の有人状態、または、ユーザが乗車中でない無人状態のいずれにおいても、車両Vを自動運転制御により自動走行させることが可能である。以下では、有人状態の車両Vを「有人車両V-m」と、無人状態の車両Vを「無人車両V-u」と言う場合がある。
Note that the in-vehicle device 10 can automatically drive the vehicle V by automatic driving control in either a manned state where the user is on board or an unmanned state where the user is not on board, as shown in FIG. . Hereinafter, a manned vehicle V may be referred to as a "manned vehicle Vm", and an unmanned vehicle V may be referred to as an "unmanned vehicle Vu".
このような車両Vは、近年、大型商業施設や医療介護施設、空港施設といった施設内におけるユーザの移動の足として導入され始めているが、比較的高価なこともあり、ユーザが個人的に所有することはまだ少なく、施設の運営側から、施設を利用するユーザに対し貸し出される場合が多い。
In recent years, such vehicles V have begun to be introduced as a means of transportation for users within facilities such as large-scale commercial facilities, medical care facilities, and airport facilities. There are still few such cases, and in many cases, they are rented out to users who use the facility from the management side of the facility.
しかしながら、現状、車両Vの乗り換えを含む利便性の向上については検討が進んでおらず、今後モビリティの利用を普及させていくうえでは、かかる点を充実させる必要がある。
However, at present, no progress has been made on improving convenience, including the transfer of vehicles V, and it is necessary to enhance this point in order to spread the use of mobility in the future.
そこで、実施形態に係る貸出方法では、貸し出し可能な複数の車両のうちの一の車両について、ユーザUごとに付与された認証情報を用いて一のユーザが認証された場合に、上記一の車両を上記一のユーザへの貸出中状態へ移行させるとともに、上記一の車両以外の他の車両が上記一のユーザへの貸出中状態にあれば、当該他の車両の貸出中状態を解除する乗り換え処理を実行することとした。
Therefore, in the lending method according to the embodiment, when one user is authenticated using authentication information given to each user U for one vehicle among a plurality of vehicles that can be rented, the one vehicle to the state of being rented to the one user, and if a vehicle other than the one vehicle is in the state of being rented to the one user, the other vehicle is released from the state of being rented. I decided to process.
具体的に、実施形態に係る貸出方法を適用した車両Vの貸出システム1について説明する。図2に示すように、実施形態に係る貸出システム1は、それぞれ1台以上の有人車両V-m、無人車両V-uを含む車両Vと、施設内機器30と、ユーザ端末50と、サーバ装置100とを含む。なお、有人車両V-mと無人車両V-uとは、基本的に人が乗っているかいないかだけが異なる。
Specifically, a vehicle V rental system 1 to which the rental method according to the embodiment is applied will be described. As shown in FIG. 2, the rental system 1 according to the embodiment includes vehicles V including one or more manned vehicles Vm and unmanned vehicles Vu, facility equipment 30, a user terminal 50, a server and device 100 . The manned vehicle Vm and the unmanned vehicle Vu basically differ only in whether or not a person is on board.
施設内機器30は、施設内に設けられた各種の機器である。施設内機器30は、たとえば、受付機31(図3以降参照)と、カメラ32(図9以降参照)とを含む。受付機31とカメラ32とはそれぞれ、少なくとも1台以上設けられる。受付機31は、ユーザUの認証情報を読み取り可能に設けられる。
The in-facility equipment 30 is various equipment provided in the facility. The in-facility equipment 30 includes, for example, a reception machine 31 (see FIG. 3 onward) and a camera 32 (see FIG. 9 onward). At least one receiver 31 and at least one camera 32 are provided. The reception machine 31 is provided so as to be able to read user U's authentication information.
ユーザ端末50は、車両Vを借りるユーザUが利用する端末装置であり、たとえばノート型PC(Personal Computer)や、タブレット端末、PDA(Personal Digital Assistant)、スマートフォン、眼鏡型や時計型の情報処理端末であるウェアラブルデバイス(wearable device)などである。なお、以下では、ユーザUを適宜「ユーザ端末50」と読み替えてもよい。
The user terminal 50 is a terminal device used by the user U who rents the vehicle V. For example, a notebook PC (Personal Computer), a tablet terminal, a PDA (Personal Digital Assistant), a smart phone, an eyeglass-type or watch-type information processing terminal. such as wearable devices. In addition, below, you may read the user U as "user terminal 50" suitably.
サーバ装置100は、車両Vを含む施設内の各種装置を管理・制御するコンピュータであり、たとえばクラウドサーバとして実現され、施設外に設けられる。なお、サーバ装置100は、たとえば施設内に設けられてもよい。
The server device 100 is a computer that manages and controls various devices within the facility, including the vehicle V, and is implemented as a cloud server, for example, and provided outside the facility. Note that server device 100 may be provided, for example, in a facility.
車両V、施設内機器30、ユーザ端末50、および、サーバ装置100は、インターネットやイントラネット、携帯電話回線網等であるネットワークNを介して相互に通信可能に設けられる。また、車両V同士も、たとえば近距離無線通信による車々間通信等によって相互に通信することが可能である。
The vehicle V, the in-facility equipment 30, the user terminal 50, and the server device 100 are provided so as to be able to communicate with each other via a network N such as the Internet, an intranet, a mobile phone network, or the like. Vehicles V can also communicate with each other, for example, by vehicle-to-vehicle communication using short-range wireless communication.
このように構成される貸出システム1は、ユーザUに対し、次のように実施形態に係る貸出サービスを提供する。なお、以下の説明では、ユーザU1が車両Vの貸出サービスを受けるものとする。
The lending system 1 configured in this way provides the user U with the lending service according to the embodiment as follows. In the following description, it is assumed that user U1 receives a vehicle V rental service.
まず、図3に示すように、予約処理が実行される(ステップS1)。予約処理では、ユーザU1が自宅等から、サーバ装置100に対し、車両Vの予約を要求する。要求された予約が受け付けられ、予約が完了すると、サーバ装置100はユーザU1に対し予約確認メールを送信する。予約確認メールには、たとえばユーザU1の認証情報となるQRコード(登録商標)C1が付与されている。
First, as shown in FIG. 3, reservation processing is executed (step S1). In the reservation process, the user U1 requests the server device 100 to reserve the vehicle V from home or the like. When the requested reservation is accepted and the reservation is completed, server device 100 transmits a reservation confirmation mail to user U1. A QR code (registered trademark) C1 that serves as authentication information for user U1, for example, is attached to the reservation confirmation mail.
そして、ユーザU1が、施設への入館時や入館した後に、たとえば施設入口などに設けられている受付機31に対し、予約完了時のQRコードC1を提示して読み取らせると、受付機31はQRコードC1が示す認証情報をサーバ装置100へ送信する。すなわち、認証を要求する。そして、サーバ装置100は、受信した認証情報を予約時の情報と照合し、照合結果に基づいてユーザU1を車両Vの正規の使用者として認証する(ステップS2)。なお、自宅等からの事前予約なしで、入館後に受付機31等で車両Vの貸し出しのための手続き処理ができるようにしてもよい。かかる場合、人が対応する貸出窓口が施設のどこかに設けられる構成でもよい。
Then, when the user U1 presents the QR code C1 at the time of reservation completion to the reception machine 31 provided at the entrance of the facility, for example, when entering the facility or after entering the facility, the reception machine 31 The authentication information indicated by the QR code C<b>1 is transmitted to the server device 100 . That is, it requests authentication. Then, server device 100 compares the received authentication information with the information at the time of reservation, and authenticates user U1 as the authorized user of vehicle V based on the result of the comparison (step S2). It should be noted that it is also possible to allow the procedure for renting the vehicle V to be processed at the reception machine 31 or the like after entering the building without prior reservation from home or the like. In such a case, a configuration may be adopted in which a lending window for a person to deal with is provided somewhere in the facility.
なお、QRコードは、車両Vの予約者であるユーザU1を認証するための認証情報の一例であって、ユーザU1を認証可能であれば、QRコード以外の情報であってもよい。たとえば、予約時にユーザU1の顔画像を登録しておき、入館時に受付機31などで撮影した顔画像と照合することによって、ユーザU1を認証してもよい。
The QR code is an example of authentication information for authenticating the user U1 who has reserved the vehicle V, and information other than the QR code may be used as long as the user U1 can be authenticated. For example, user U1 may be authenticated by registering the face image of user U1 at the time of reservation and comparing it with the face image taken by reception machine 31 or the like at the time of entering the building.
また、QRコード等の認証情報は、予約時に発行されるコード(入館時等の認証に使用するコード)と、車両Vの使用時に使用するコード(車両Vへの乗車時や乗り換え時等の認証に使用するコード)とが、同じものであっても違うものであってもよい。違うものである場合とは、たとえば、入館時等の手続き処理で正式版が新たに発行されるといった構成の場合である。また、入館後の車両Vへの乗車時や乗り換え時等に使用するコードは、基本的に同じユーザUは同じコードを使い続けることになるが、ローリングコードのように、認証処理を行うごとにコードが切り替わっていく構成を採用して、同じユーザUであってもコードが変わっていく構成にしてもよい。
Authentication information such as a QR code consists of a code issued at the time of reservation (a code used for authentication when entering the building, etc.) and a code used when using vehicle V (authentication when boarding vehicle V or changing trains, etc.). code used for ) may be the same or different. The case where the document is different is, for example, the case where the official version is newly issued in the process of entering the building. As for the code used when boarding the vehicle V after entering the building or when changing trains, basically the same user U continues to use the same code. By adopting a configuration in which the chords are switched, even the same user U may have a configuration in which the chords are changed.
認証を受けたユーザU1は、たとえばサーバ装置100から認証後にユーザ端末50へ提示される案内情報を通じて該当の車両Vまで案内される(ステップS3)。
The authenticated user U1 is guided to the corresponding vehicle V through guide information presented to the user terminal 50 by the server device 100 after authentication, for example (step S3).
なお、サーバ装置100は、図4に示すように、たとえば貸出エリアおよび返却エリアに存在する貸し出し可能な車両Vの中から、ユーザU1に貸し出す車両Vを選択する。同図に示すように、車両Vには様々なタイプのものがある。たとえば、同図に示す車両V-1,-3は1~2人乗り程度のカート型である。また、車両V-2は1人乗りの立ち乗り型である。また、車両V-4は車椅子型である。また、車両V-5,-6は荷物用である。
Note that, as shown in FIG. 4, the server device 100 selects a vehicle V to be lent to the user U1 from among the lentable vehicles V existing in the rental area and the return area, for example. As shown in the figure, there are various types of vehicles V. FIG. For example, vehicles V-1 and -3 shown in FIG. Also, the vehicle V-2 is a single-seat stand-up type. Vehicle V-4 is of wheelchair type. Vehicles V-5 and -6 are for cargo.
サーバ装置100は、これら様々なタイプの車両Vの中から、たとえばユーザU1の属性に応じて推奨する車両Vを選択することができる。ここに言う「属性」は、ユーザU1の属性に関する情報であり、たとえば、ユーザU1の年齢、性別、職業等の他、身長や体重、足のサイズといった身体的特徴、健常者/身体障害者の区別、同乗者の有無、荷物の量などを含む。なお、以下では、かかる属性に関する情報を「属性情報」と言う場合がある。
The server device 100 can select a recommended vehicle V from among these various types of vehicles V, for example, according to the attributes of the user U1. The “attribute” referred to here is information related to the attributes of the user U1. For example, in addition to the age, gender, and occupation of the user U1, physical characteristics such as height, weight, and foot size, healthy/disabled person, etc. Including distinction, presence or absence of a passenger, amount of luggage, etc. In addition, below, the information about such an attribute may be called "attribute information."
サーバ装置100は、ユーザU1の体格が比較的大きい場合や同乗者がいる場合は、たとえばカート型の車両V-1や車両V-3を選択する。また、サーバ装置100は、ユーザU1が1人であり、体重が規定値以下であれば、たとえば立ち乗り型の車両V-2を選択する。
The server device 100 selects the cart-type vehicle V-1 or V-3, for example, when the user U1 has a relatively large physique or has a fellow passenger. Further, if there is only one user U1 and the weight is equal to or less than the specified value, server device 100 selects, for example, stand-up type vehicle V-2.
また、サーバ装置100は、ユーザU1が高齢者や身体障害者等であれば、たとえば車椅子型の車両V-4を選択する。また、サーバ装置100は、ユーザU1の荷物の量が多ければ、荷物用の車両V-5や車両V-6を併用することを選択する。荷物用の車両V-5,-6を併用する場合、ユーザU1が乗車する車両Vに対し、自動運転制御により荷物用の車両V-5や車両V-6を追従走行させることができる。かかる点については、図10を用いた説明で後述する。
Also, if the user U1 is an elderly person, a physically handicapped person, or the like, the server device 100 selects, for example, a wheelchair-type vehicle V-4. Further, if the amount of luggage for user U1 is large, server device 100 selects to use luggage vehicle V-5 or vehicle V-6 together. When the cargo vehicles V-5 and -6 are used together, the cargo vehicles V-5 and V-6 can follow the vehicle V in which the user U1 rides by automatic operation control. This point will be described later in the description using FIG. 10 .
また、貸し出し可能な車両Vは、貸出エリアおよび返却エリアに存在するものに限られない。たとえば、施設内に乗り捨てる形で車両Vの返却が可能な場合には、車両Vは施設内の任意の場所に位置することとなる。また、前の使用者からの乗り継ぎが可能な場合には、ユーザU1の現在位置か、前の使用者の現在位置か、その間のいずれかの位置がユーザU1の使用開始位置となりうる。
Also, the vehicles V that can be rented are not limited to those existing in the rental area and the return area. For example, if the vehicle V can be returned by dropping it off in the facility, the vehicle V can be located anywhere in the facility. Also, if a transfer from the previous user is possible, the current position of user U1, the current position of the previous user, or any position in between can be the use start position of user U1.
なお、以下の説明では、ユーザU1が乗車する車両Vとして車両V-1が選択されたものとする。また、このようにユーザU1が実際に乗車して使用する車両Vを、以下では「メイン車両」と言う場合がある。また、これに対し、ユーザU1が実際には乗車しないが、メイン車両と併用して使用する車両Vを、以下では「サブ車両」と言う場合がある。
In the following explanation, it is assumed that the vehicle V-1 is selected as the vehicle V in which the user U1 rides. Further, the vehicle V that the user U1 actually rides and uses in this way may be referred to as a "main vehicle" below. On the other hand, the vehicle V that the user U1 does not actually ride in but that is used together with the main vehicle may be referred to as a "sub vehicle" below.
また、サーバ装置100は、車両Vまで案内されるユーザU1を、たとえば施設内のカメラ32を引き継ぎながらトラッキングしており、施設内におけるユーザU1の位置を常に把握している。
In addition, the server device 100 tracks the user U1 who is guided to the vehicle V while taking over the camera 32 inside the facility, for example, and always knows the position of the user U1 inside the facility.
そして、サーバ装置100は、図5に示すように、ユーザU1がメイン車両となる予定の車両V-1に接近すると、車両V-1に自身の存在を報知させる(ステップS4)。車両V-1は、たとえばライトを点灯させたり、点滅させたり、スピーカから音声情報を発したり、表示部に画像情報を表示したりすることによって、存在を報知する。
Then, as shown in FIG. 5, when the user U1 approaches the vehicle V-1, which is to be the main vehicle, the server device 100 notifies the vehicle V-1 of its presence (step S4). The vehicle V-1 notifies its presence by, for example, turning on or blinking its lights, emitting audio information from a speaker, or displaying image information on its display unit.
そして、ユーザU1がさらに車両V-1に接近すると、車両V-1は、近距離無線通信を介してユーザ端末50を認証し、認証が成功すればセキュリティ解除を行う(ステップS5)。近距離無線通信方式としては、NFC(Near Field Communication)や、Bluetooth(登録商標)、UWB(Ultra Wide Band)等を用いることができる。なお、車両Vでの認証処理として、ユーザ端末50との通信での認証ではなくてもよい。たとえば、車両Vに設けたカメラに対し、QRコード等を表示したユーザ端末50をかざす画像認識により認証するようにしてもよい。
Then, when the user U1 approaches the vehicle V-1 further, the vehicle V-1 authenticates the user terminal 50 via short-range wireless communication, and cancels the security if the authentication succeeds (step S5). NFC (Near Field Communication), Bluetooth (registered trademark), UWB (Ultra Wide Band), or the like can be used as the short-range wireless communication method. Note that the authentication processing in the vehicle V does not have to be authentication in communication with the user terminal 50 . For example, authentication may be performed by image recognition in which the user terminal 50 displaying a QR code or the like is held over a camera provided in the vehicle V. FIG.
そして、ユーザU1は、セキュリティが解除された車両V-1に乗車し、使用を開始することとなる。また、サーバ装置100は、図6に示すように、ユーザU1が使用を開始した車両V-1については「貸出中」状態として管理する。「貸出中」状態は、言い換えれば、「メイン車両として使用中」の状態である。
Then, the user U1 gets into the vehicle V-1 whose security has been released and starts using it. Further, as shown in FIG. 6, the server device 100 manages the vehicle V-1, which the user U1 has started to use, as being in the "rented" state. The "rented" state is, in other words, the "used as the main vehicle" state.
また、同図に示すように、サーバ装置100は、ユーザU1とは異なる他のユーザU2…にとっては、車両V-1を「貸出不可」状態として管理する。すなわち、サーバ装置100は、他のユーザU2…に対して車両V-1を貸し出すことはできない。
In addition, as shown in the figure, the server device 100 manages the vehicle V-1 as being in a "rental disabled" state for users U2 different from the user U1. That is, the server device 100 cannot rent out the vehicle V-1 to other users U2.
また、サーバ装置100は、車両V-1とは異なる他の車両V-2,-3…については、ユーザU1にとっては「サブ使用可」の状態として管理する。すなわち、サーバ装置100は、ユーザU1に対して他の車両V-2,-3…をサブ車両として貸し出すことができる。なお、「サブ使用可」は「乗り換え可」の意味を含む。
In addition, the server device 100 manages other vehicles V-2, -3, . That is, the server device 100 can lend the other vehicles V-2, -3, . . . as sub-vehicles to the user U1. Note that "sub-usable" includes the meaning of "transfer possible".
また、サーバ装置100は、同じく他の車両V-2,-3…については、ユーザU2…にとっては「貸出可」の状態として管理する。すなわち、サーバ装置100は、ユーザU2…に対して他の車両V-2,-3…をメイン車両として貸し出すことができる。このようにして、サーバ装置100は、施設内の各車両Vの状態を管理する。
Similarly, the server device 100 manages the other vehicles V-2, -3, . That is, the server device 100 can rent out the other vehicles V-2, -3, . . . as main vehicles to the user U2 . In this manner, the server device 100 manages the state of each vehicle V within the facility.
ところで、車両Vを使用中の各ユーザが、他の車両Vに乗り換えたい状況が発生することがある。たとえば、図7に示すように、ユーザU1が車両V-1を使用していたが、充電残量不足が発生したものとする。
By the way, a situation may occur in which each user who is using the vehicle V wants to transfer to another vehicle V. For example, as shown in FIG. 7, it is assumed that the user U1 is using the vehicle V-1 and the remaining charge level is insufficient.
かかる場合、実施形態に係る貸出方法では、同図に示すように、ユーザU1が、乗り換えたい車両V-2あるいは最寄りの受付機31に入館時と同じQRコードC1を読み取らせることによって、乗り換え認証を行うことができる(ステップS6)。乗り換え認証が成功すれば、ユーザU1は、車両V-1に換えて車両V-2をメイン車両として使用することができる。
In such a case, in the lending method according to the embodiment, as shown in the figure, the user U1 causes the vehicle V-2 he wishes to change to or the nearest reception machine 31 to read the same QR code C1 as when entering the building, thereby performing transfer authentication. can be performed (step S6). If the transfer authentication succeeds, the user U1 can use the vehicle V-2 as the main vehicle instead of the vehicle V-1.
サーバ装置100は、各車両Vの状態を監視しており、車両V-2に対するQRコードC1での乗り換え認証が行われると、QRコードC1に該当するユーザU1に「貸出中」の車両V-1の、たとえば充電状態を判定する。そして、充電残量が所定値以下であれば、サーバ装置100は、ユーザU1にとって「サブ使用可」だった車両V-2をメイン車両としての「貸出中」状態とする。すなわち、充電残量が所定値以下である場合に、乗り換え処理の実行が許可される。一方、乗り換え先となる車両V-2の充電残量が所定値以下である場合は、乗り換え処理の実行は許可されない。
The server device 100 monitors the state of each vehicle V, and when transfer authentication is performed with the QR code C1 for the vehicle V-2, the user U1 corresponding to the QR code C1 is notified that the vehicle V-2 is “on loan”. 1, for example the state of charge. Then, if the remaining charge is equal to or less than the predetermined value, the server device 100 puts the vehicle V-2, which was "sub-usable" for the user U1, into the "rented" state as the main vehicle. That is, when the remaining charge is equal to or less than the predetermined value, execution of the transfer process is permitted. On the other hand, when the remaining charge of the vehicle V-2 to which the vehicle is to be transferred is less than or equal to the predetermined value, execution of the transfer process is not permitted.
具体的には、サーバ装置100は、図6に示した各車両Vの管理内容を、図8に示す管理内容に変更する。すなわち、サーバ装置100は、図6でユーザU1にとって「貸出中」状態だった車両V-1については、図8に示すように、「貸出中」状態を解除して、「貸出不可」の状態とする。
Specifically, the server device 100 changes the management contents of each vehicle V shown in FIG. 6 to the management contents shown in FIG. That is, the server apparatus 100 cancels the "renting" state of the vehicle V-1, which was in the "renting" state for the user U1 in FIG. and
また、サーバ装置100は、図6でユーザU1にとって「サブ使用可」の状態だった車両V-2については、図8に示すように、メイン車両としての「貸出中」状態とする。すなわち、サーバ装置100は、同一のQRコードC1で、ユーザU1が1台のメイン車両を使用可能となるように各車両Vを管理する。
In addition, the server device 100 puts the vehicle V-2, which was in the "sub-usable" state for the user U1 in FIG. 6, into the "rented" state as the main vehicle, as shown in FIG. That is, the server device 100 manages each vehicle V so that the user U1 can use one main vehicle with the same QR code C1.
また、サーバ装置100は、車両V-1が充電残量不足であるので、図6でユーザU2…にとって「貸出不可」の状態だった車両V-1については、「貸出不可」のままとする。なお、車両V-1の状態が継続して使用可能であれば、図8に(○)として示すように、サーバ装置100は、ユーザU2…にとって車両V-1を「貸出可」の状態とする。
In addition, since the vehicle V-1 has insufficient remaining charge, the server device 100 maintains the vehicle V-1, which was in the state of "not available for rent" for the user U2 in FIG. 6, remains "not available for rent." . If the state of the vehicle V-1 continues to be usable, the server device 100 puts the vehicle V-1 in a "rentable" state for the users U2, as indicated by (○) in FIG. do.
したがって、充電残量不足などでなく、ユーザU1が単に他の車両Vへ乗り換えたい場合でも、他の車両Vを他のユーザU2…が使用しておらず、ユーザU1にとって「サブ使用可」の状態であれば、ユーザU1は任意に他の車両Vへ乗り換えることができる。
Therefore, even if the user U1 simply wants to transfer to another vehicle V, not due to insufficient remaining charge, the other user U2, . . . In this state, the user U1 can arbitrarily transfer to another vehicle V.
このように、実施形態に係る貸出方法では、貸し出し可能な複数の車両のうちの一の車両について、ユーザUごとに付与された認証情報を用いて一のユーザが認証された場合に、上記一の車両を上記一のユーザへの貸出中状態へ移行させるとともに、上記一の車両以外の他の車両が上記一のユーザへの貸出中状態にあれば、当該他の車両の貸出中状態を解除する乗り換え処理を実行することとした。
As described above, in the lending method according to the embodiment, when one user is authenticated using the authentication information given to each user U for one vehicle among a plurality of vehicles that can be rented, the one user U is authenticated. vehicle is shifted to the state of being rented to the one user, and if a vehicle other than the one vehicle is in the state of being rented to the one user, the state of being rented of the other vehicle is canceled. It was decided to execute transfer processing to
したがって、実施形態に係る貸出方法によれば、車両Vの貸し出しにおけるユーザUの利便性をより向上させることができる。以下、実施形態に係る貸出システム1の構成例について、より具体的に説明する。
Therefore, according to the lending method according to the embodiment, it is possible to further improve the convenience for the user U in lending the vehicle V. Hereinafter, a configuration example of the lending system 1 according to the embodiment will be described more specifically.
図9は、実施形態に係るサーバ装置100の構成例を示すブロック図である。なお、図9および後に示す図16では、本実施形態の特徴を説明するために必要な構成要素のみを表しており、一般的な構成要素についての記載を省略している。
FIG. 9 is a block diagram showing a configuration example of the server device 100 according to the embodiment. It should be noted that FIG. 9 and FIG. 16 shown later show only the constituent elements necessary for explaining the features of this embodiment, and omit the description of general constituent elements.
換言すれば、図7および図16に図示される各構成要素は機能概念的なものであり、必ずしも物理的に図示の如く構成されていることを要しない。たとえば、各ブロックの分散・統合の具体的形態は図示のものに限られず、その全部または一部を、各種の負荷や使用状況などに応じて、任意の単位で機能的または物理的に分散・統合して構成することが可能である。
In other words, each component illustrated in FIGS. 7 and 16 is functionally conceptual and does not necessarily need to be physically configured as illustrated. For example, the specific form of distribution/integration of each block is not limited to the one shown in the figure. It is possible to integrate and configure.
また、図9および図16を用いた説明では、既に説明済みの構成要素については、説明を簡略するか、説明を省略する場合がある。
In addition, in the description using FIGS. 9 and 16, the description of the components that have already been described may be simplified or omitted.
図9に示すように、サーバ装置100は、通信部101と、記憶部102と、制御部103とを備える。通信部101は、たとえば、NIC(Network Interface Card)等によって実現される。
As shown in FIG. 9, the server device 100 includes a communication unit 101, a storage unit 102, and a control unit 103. The communication unit 101 is realized by, for example, a NIC (Network Interface Card) or the like.
通信部101は、前述のネットワークNと有線または無線で接続され、ネットワークNを介して、車載装置10、施設内機器30、ユーザ端末50との間で各種情報の送受信を行う。なお、無線接続される場合の具体的な無線通信方式としては、Wi-Fi(登録商標)や、Bluetooth、UWB等を用いることができる。
The communication unit 101 is connected to the network N described above by wire or wirelessly, and transmits and receives various types of information to and from the in-vehicle device 10, the in-facility device 30, and the user terminal 50 via the network N. Wi-Fi (registered trademark), Bluetooth, UWB, or the like can be used as a specific wireless communication method for wireless connection.
施設内機器30は、施設内に設けられた各種の機器であり、受付機31と、カメラ32とを含む。カメラ32は、施設内センサ部の一例に相当する。施設内センサ部は、施設内に設置され、施設内の状況を示す各種のセンシングデータを出力するセンサ群である。施設内センサ部は、カメラ32の他、たとえば人感センサや、温湿度センサや、Gセンサや、振動センサ等を含む。なお、受付機31も施設内センサ部に含まれてよい。
The in-facility equipment 30 is various equipment provided in the facility, and includes a reception machine 31 and a camera 32 . The camera 32 corresponds to an example of an in-facility sensor unit. The in-facility sensor unit is a group of sensors that are installed in the facility and output various sensing data indicating the conditions inside the facility. The in-facility sensor unit includes, in addition to the camera 32, for example, a human sensor, a temperature/humidity sensor, a G sensor, a vibration sensor, and the like. Note that the reception machine 31 may also be included in the in-facility sensor section.
記憶部102は、たとえば、RAM(Random Access Memory)、フラッシュメモリ(Flash Memory)等の記憶デバイス、または、ハードディスク装置、光ディスク装置等のディスク装置などによって実現され、図9の例では、記憶部102は、施設管理情報102aと、ユーザ情報102bと、車両管理情報102cとを記憶する。
The storage unit 102 is implemented by, for example, a storage device such as a RAM (Random Access Memory) or flash memory, or a disk device such as a hard disk device or an optical disk device. stores facility management information 102a, user information 102b, and vehicle management information 102c.
施設管理情報102aは、サーバ装置100が管理する施設に関する各種の情報である。施設管理情報102aは、たとえば施設内のすべての地図情報や、すべての施設内機器30に関する情報、施設内のモニタ監視情報等を含む。
The facility management information 102a is various information related to facilities managed by the server device 100. The facility management information 102a includes, for example, all map information in the facility, information on all the in-facility devices 30, monitor monitoring information in the facility, and the like.
ユーザ情報102bは、車両Vを使用する各ユーザUに関する情報であり、前述の属性情報を含む。また、ユーザ情報102bは、施設内における各ユーザUの現在の状況を示す情報、たとえば現在位置や車両Vを使用中であるか否かといった情報を含む。
The user information 102b is information about each user U who uses the vehicle V, and includes the aforementioned attribute information. The user information 102b also includes information indicating the current situation of each user U within the facility, such as current position and whether or not the vehicle V is in use.
車両管理情報102cは、車両Vの管理に関する情報であり、車両Vの現在の状態等を含む。車両Vの現在の状態は、図6および図8で示した各車両Vの使用状況や、前述の充電残量、車両Vの現在位置等を含む。
The vehicle management information 102c is information related to the management of the vehicle V, and includes the current state of the vehicle V and the like. The current state of the vehicle V includes the usage status of each vehicle V shown in FIGS. 6 and 8, the above-described remaining charge, the current position of the vehicle V, and the like.
制御部103は、コントローラ(controller)であり、たとえば、CPU(Central Processing Unit)やMPU(Micro Processing Unit)等によって、記憶部102に記憶されている図示略の各種プログラムがRAMを作業領域として実行されることにより実現される。また、制御部103は、たとえば、ASIC(Application Specific Integrated Circuit)やFPGA(Field Programmable Gate Array)等の集積回路により実現することができる。
The control unit 103 is a controller, and various programs (not shown) stored in the storage unit 102 are executed using the RAM as a work area, for example, by a CPU (Central Processing Unit) or MPU (Micro Processing Unit). It is realized by being Also, the control unit 103 can be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).
制御部103は、予約処理部103aと、認証部103bと、車両管理部103cと、指示部103dとを有し、以下に説明する情報処理の機能や作用を実現または実行する。
The control unit 103 has a reservation processing unit 103a, an authentication unit 103b, a vehicle management unit 103c, and an instruction unit 103d, and implements or executes the information processing functions and actions described below.
予約処理部103aは、通信部101を介し、ユーザ端末50との間で、前述のステップS1に対応する予約処理を実行する。
The reservation processing unit 103a executes the reservation processing corresponding to step S1 described above with the user terminal 50 via the communication unit 101.
認証部103bは、通信部101を介し、ユーザ端末50との間で、前述のステップS2に対応する認証処理、および、ステップS6に対応する乗り換え認証処理を実行する。なお、受付機31は、施設入口以外にも施設内の各所に点在して配置されており、各ユーザUは、現在位置から最寄りの受付機31に自身の認証情報を読み取らせ、これに応じて認証部103bは随時、乗り換え認証処理を含む各ユーザUの認証処理を行うことが可能である。
The authentication unit 103b executes the authentication process corresponding to step S2 and the transfer authentication process corresponding to step S6 with the user terminal 50 via the communication unit 101. In addition to the entrance of the facility, the reception machines 31 are scattered at various places in the facility. Accordingly, the authentication unit 103b can perform authentication processing for each user U including transfer authentication processing at any time.
車両管理部103cは、各ユーザUの認証処理に基づき、図6および図8を用いて説明した車両管理処理を実行し、随時、車両管理情報102cを更新する。
The vehicle management unit 103c executes the vehicle management processing described using FIGS. 6 and 8 based on the authentication processing of each user U, and updates the vehicle management information 102c as needed.
ところで、サーバ装置100は、各ユーザUの荷物の量が多ければ、荷物用の車両V-5や車両V-6を併用することを選択し、各ユーザUが乗車する車両Vに対し、自動運転制御により荷物用の車両V-5や車両V-6をサブ車両として追従走行させることができる点については既に述べた。かかるサブ車両の追加は、各ユーザUが車両Vの使用開始後にも任意に行うことができる。
By the way, if the amount of luggage for each user U is large, the server device 100 selects to use the luggage vehicle V-5 or the vehicle V-6 together, and the server device 100 automatically selects the vehicle V on which each user U rides. It has already been described that the vehicle V-5 and the vehicle V-6 for cargo can be made to follow the vehicle as sub-vehicles by operation control. Such sub-vehicles can be added arbitrarily even after each user U starts using the vehicle V. FIG.
図10は、荷物用の車両V-5および車両V-6を追加する場合の説明図である。まず、ユーザU1が、車両V-1をメイン車両として使用中だったが、施設を利用中にたとえば買い物などを行い、図10に示すように、車両V-1に搭載し切れない荷物が増えてしまったものとする。
FIG. 10 is an explanatory diagram when adding vehicles V-5 and V-6 for cargo. First, the user U1 was using the vehicle V-1 as the main vehicle, but while using the facility, for example, he went shopping, and as shown in FIG. It is assumed that the
かかる場合、同図に示すように、追加認証処理を行うことで、ユーザU1は荷物用の車両V-5および車両V-6をサブ車両として車両V-1に追従走行させることができる。追加認証処理では、たとえば、同図に示すように、ユーザU1がまずメイン車両である車両V-1に対し、前述のQRコードC1を読み取らせる維持認証を行う(ステップS7)。車両V-5または車両V-6をメイン車両とする乗り換えではなく、車両V-1のメイン車両としての貸出中状態を維持する意思表示のためである。
In such a case, as shown in the figure, by performing additional authentication processing, the user U1 can cause the vehicle V-5 and the vehicle V-6 for luggage to follow the vehicle V-1 as sub-vehicles. In the additional authentication process, for example, as shown in the figure, user U1 first performs maintenance authentication by having vehicle V-1, which is the main vehicle, read the aforementioned QR code C1 (step S7). This is not a transfer to use the vehicle V-5 or the vehicle V-6 as the main vehicle, but to indicate the intention to maintain the vehicle V-1 as the main vehicle on loan.
そして、ステップS7からたとえば所定時間以内に、ユーザU1がサブ車両として使用したい車両V-5および車両V-6にそれぞれQRコードC1を読み取らせる追加認証を行うと(ステップS8)、サーバ装置100は管理上、車両V-5および車両V-6をサブ車両として使用中である「サブ使用中」状態とする。「サブ使用中」状態は、言い換えれば「サブ車両として貸出中」の状態である。
Then, for example, within a predetermined period of time from step S7, when additional authentication is performed by having vehicle V-5 and vehicle V-6 that user U1 wants to use as sub-vehicles read the QR code C1 (step S8), server device 100 For management purposes, the vehicle V-5 and the vehicle V-6 are in a "sub-in-use" state in which they are in use as sub-vehicles. The "sub-in-use" state is, in other words, the state of "renting out as a sub-vehicle".
そして、サーバ装置100は以降、自動運転制御により車両V-5および車両V-6を車両V-1に追従走行させる。これにより、各ユーザUは、荷物が増えてしまった場合などサブ車両を追加して使用したい場面において、簡易な操作でサブ車両を追加して、メイン車両に追従走行させることができる。すなわち、車両Vの貸し出しにおけるユーザUの利便性をより向上させることができる。
After that, the server device 100 causes the vehicle V-5 and the vehicle V-6 to follow the vehicle V-1 through automatic operation control. As a result, each user U can add a sub-vehicle with a simple operation and have it follow the main vehicle when he/she wants to use the additional sub-vehicle, such as when the number of luggage has increased. That is, the convenience for the user U in renting the vehicle V can be further improved.
なお、図10には、荷物用の車両Vを追従させる例を示したが、本来は荷物用でない車両Vを荷物用あるいはそれ以外の用途で(たとえば、遅れて来る同行者のためなどに)追従させてもよい。
Although FIG. 10 shows an example in which the vehicle V for cargo follows, the vehicle V which is not originally intended for cargo is used for cargo or for other purposes (for example, for a companion who comes late). You can follow it.
図9の説明に戻る。指示部103dは、たとえばカメラ32を用いて把握される各ユーザUの現在位置に基づき、各ユーザUが貸出予定の車両Vに接近したと判定される場合に、通信部101を介し、車両Vに存在を報知するよう指示する。
Return to the description of Fig. 9. When it is determined that each user U has approached the vehicle V to be rented based on the current position of each user U ascertained using the camera 32, for example, the instruction unit 103d instructs the vehicle V via the communication unit 101. to announce its presence to
かかる存在の報知に応じ、各ユーザUはさらに車両Vに接近し、近距離無線通信を介して車両Vに認証情報を取得させることとなる。そして、車両Vが、かかる認証情報に基づいて各ユーザUを認証し、セキュリティ解除を行うと、サーバ装置100は、該当の車両Vを各ユーザUへの貸出中状態として以降、車両Vが返却されるまで管理・制御することとなる。
In response to such notification of existence, each user U approaches the vehicle V further and causes the vehicle V to acquire authentication information via short-range wireless communication. Then, when the vehicle V authenticates each user U based on the authentication information and cancels the security, the server device 100 puts the vehicle V in a state of being rented to each user U, and thereafter the vehicle V is returned. It will be managed and controlled until it is completed.
次に、車両管理部103cが実行する車両管理処理の具体的な例について、図11~図15を用いて説明する。
Next, a specific example of vehicle management processing executed by the vehicle management unit 103c will be described with reference to FIGS. 11 to 15. FIG.
図11および図12は、メイン車両を乗り換える場合の説明図(その1)および(その2)である。また、図13および図14は、サブ車両を乗り換える場合の説明図(その1)および(その2)である。また、図15は、メイン車両を返却した場合の説明図である。
FIGS. 11 and 12 are explanatory diagrams (part 1) and (part 2) when changing the main vehicle. 13 and 14 are explanatory diagrams (part 1) and (part 2) when changing sub-vehicles. Moreover, FIG. 15 is an explanatory diagram when the main vehicle is returned.
図11に示すように、ユーザU1が、認証情報であるQRコードC1を認証鍵に、車両V-1をメイン車両として、車両V-5および車両V-6をサブ車両として、それぞれ使用中だったものとする。かかる状況から、ユーザU1が、車両V-1から車両V-2に、メイン車両を乗り換えたとする。
As shown in FIG. 11, a user U1 is using a QR code C1, which is authentication information, as an authentication key, a vehicle V-1 as a main vehicle, and a vehicle V-5 and a vehicle V-6 as sub-vehicles. shall be assumed. In this situation, assume that user U1 changes the main vehicle from vehicle V-1 to vehicle V-2.
かかる場合、車両管理部103cは、図12に示すように、車両管理情報102cにおいて、ユーザU1にとっての車両V-1について、「貸出中」状態を解除し、「サブ使用可」の状態とするとともに、車両V-2について、「貸出中」状態とする(図中のM1部参照)。
In this case, as shown in FIG. 12, the vehicle management unit 103c cancels the "rented" state of the vehicle V-1 for the user U1 and puts it in the "sub-usable" state in the vehicle management information 102c. At the same time, the vehicle V-2 is put in the "rented" state (see part M1 in the figure).
また、車両管理部103cは、ユーザU2…にとっての車両V-1について、「貸出不可」の状態を解除し、「貸出可」の状態とするとともに、車両V-2について、「貸出不可」の状態とする(図中のM2部参照)。なお、図中の(×)に示すように、車両V-1が充電残量不足などで使用不可であれば、すべてのユーザUにとって「貸出不可」の状態としてもよい。
In addition, the vehicle management unit 103c cancels the "rental not allowed" state for the vehicle V-1 for the user U2 . . . state (see M2 section in the figure). As indicated by (x) in the figure, if the vehicle V-1 is unusable due to insufficient remaining charge, the vehicle may be in a "rentable" state for all users U.
また、図13に示すように、ユーザU1が、図11と同様にQRコードC1を認証鍵に、車両V-1をメイン車両として、車両V-5および車両V-6をサブ車両として、それぞれ使用中だったものとする。かかる状況から、ユーザU1が、車両V-6から車両V-7に、サブ車両を乗り換えた(正確には切り換えた)とする。
Further, as shown in FIG. 13, the user U1 uses the QR code C1 as the authentication key, the vehicle V-1 as the main vehicle, and the vehicle V-5 and the vehicle V-6 as the sub-vehicles. assumed to be in use. Under such circumstances, it is assumed that the user U1 changes (more precisely, changes) the sub-vehicle from the vehicle V-6 to the vehicle V-7.
かかる場合、車両管理部103cは、図14に示すように、車両管理情報102cにおいて、ユーザU1にとっての車両V-6について、「サブ使用中」状態を解除し、「サブ使用可」の状態とするとともに、車両V-7について、「サブ使用中」状態とする(図中のM3部参照)。
In such a case, as shown in FIG. 14, the vehicle management unit 103c cancels the "sub-in-use" state of the vehicle V-6 for the user U1 and changes it to the "sub-usable" state in the vehicle management information 102c. At the same time, the vehicle V-7 is placed in the "sub-in-use" state (see M3 section in the figure).
また、車両管理部103cは、ユーザU2…にとっての車両V-6について、「貸出不可」の状態を解除し、「貸出可」の状態とするとともに、車両V-7について、「貸出不可」の状態とする(図中のM4部参照)。なお、図中の(×)に示すように、車両V-6が充電残量不足などで使用不可であれば、すべてのユーザUにとって「貸出不可」の状態としてもよい。
In addition, the vehicle management unit 103c cancels the "rental not allowed" state for the vehicle V-6 for the user U2 . . . state (see M4 section in the figure). As indicated by (x) in the figure, if the vehicle V-6 is unusable due to insufficient remaining charge, the vehicle may be in a "rentable" state for all users U.
また、図15に示すように、ユーザU1がメイン車両を返却した場合、車両管理部103cは、サブ車両を含むユーザU1が使用していたすべての車両Vにつき、ユーザU2…にとっては、「貸出可」の状態とする(図中のM5,M6部参照)。
Further, as shown in FIG. 15, when the user U1 returns the main vehicle, the vehicle management unit 103c determines that all the vehicles V used by the user U1, including the sub vehicles, are "rented possible” (see M5 and M6 in the figure).
また、たとえば、認証情報の権限がメイン車両の返却とともに失効する運用の場合、車両管理部103cは、ユーザU1につき、すべての車両Vを「貸出不可」の状態とする(図中のM7部参照)。なお、認証情報の権限がメイン車両の返却とともに失効せず、たとえばその日のうちであれば再度の使用が可能であるといった運用の場合、図中の(○)に示すように、ユーザU1につき、貸し出し可能なすべての車両Vを「貸出可」の状態としてもよい。
Further, for example, in the case of an operation in which the authority of the authentication information expires when the main vehicle is returned, the vehicle management unit 103c puts all the vehicles V for the user U1 into a "rentable" state (see M7 in the figure). ). In the case where the authority of the authentication information does not expire when the main vehicle is returned, for example, it can be used again within the same day, as indicated by (○) in the figure, for user U1, All vehicles V that can be rented may be placed in the "rentable" state.
次に、車載装置10の構成例について説明する。図16は、実施形態に係る車載装置10の構成例を示すブロック図である。図16に示すように、車載装置10は、CAN(Controller Area Network)等の車載ネットワークを介し、車両機構2と、車載センサ部3と、報知部4と、セキュリティ機構5とが接続される。
Next, a configuration example of the in-vehicle device 10 will be described. FIG. 16 is a block diagram showing a configuration example of the in-vehicle device 10 according to the embodiment. As shown in FIG. 16, the in-vehicle device 10 is connected to a vehicle mechanism 2, an in-vehicle sensor section 3, a notification section 4, and a security mechanism 5 via an in-vehicle network such as a CAN (Controller Area Network).
車両機構2は、車両Vの走行系や電力系等を構成する各種の機構である。車載センサ部3は、車両Vに搭載され、車両Vの内外の状況を示す各種のセンシングデータを出力するセンサ群である。車載センサ部3は、たとえば、カメラや、Gセンサや、ジャイロセンサや、レーダや、GPSセンサや、着座センサ等を含む。
The vehicle mechanism 2 is various mechanisms that make up the running system, electric power system, etc. of the vehicle V. The in-vehicle sensor unit 3 is a group of sensors that are mounted on the vehicle V and that output various sensing data indicating the conditions inside and outside the vehicle V. FIG. The in-vehicle sensor unit 3 includes, for example, a camera, a G sensor, a gyro sensor, a radar, a GPS sensor, a seating sensor, and the like.
報知部4は、周囲に情報を報知可能な各種の出力デバイスであって、たとえば前照灯や尾灯といった車両Vに搭載される灯火類や、スピーカや、表示部等を含む。セキュリティ機構5は、たとえば車両機構2や、図示略のHMI(Human Machine Interface)部品をハードウェア的あるいはソフトウェア的にロック/アンロックする機構である。
The notification unit 4 is various output devices that can notify information to the surroundings, and includes lights mounted on the vehicle V, such as headlights and taillights, speakers, display units, and the like. The security mechanism 5 is a mechanism that locks/unlocks, for example, the vehicle mechanism 2 and HMI (Human Machine Interface) components (not shown) in terms of hardware or software.
車載装置10は、通信部11と、近距離無線通信部12と、記憶部13と、制御部14とを備える。通信部11は、たとえば、NIC等によって実現される。通信部11は、前述のネットワークNと無線で接続され、ネットワークNを介して、サーバ装置100との間で各種情報の送受信を行う。また、通信部11は、V2X通信を介して、他の車両Vや、施設内機器30といった各種装置との間で直接に各種情報の送受信を行うことも可能である。具体的な無線通信方式としては、Wi-Fi等を用いることができる。
The in-vehicle device 10 includes a communication unit 11, a short-range wireless communication unit 12, a storage unit 13, and a control unit 14. The communication unit 11 is implemented by, for example, a NIC. The communication unit 11 is wirelessly connected to the network N described above, and transmits and receives various types of information to and from the server device 100 via the network N. FIG. In addition, the communication unit 11 can directly transmit and receive various types of information to and from various devices such as other vehicles V and in-facility devices 30 via V2X communication. Wi-Fi or the like can be used as a specific wireless communication method.
近距離無線通信部12は、たとえば、NIC等によって実現される。近距離無線通信部12は、ユーザ端末50と近距離無線通信方式で接続され、ユーザ端末50との間で各種情報の送受信を行う。近距離無線通信方式としては、NFCや、Bluetooth、UWB等を用いることができる。
The short-range wireless communication unit 12 is implemented by, for example, a NIC. The short-range wireless communication unit 12 is connected to the user terminal 50 by a short-range wireless communication method, and transmits and receives various information to and from the user terminal 50 . NFC, Bluetooth, UWB, or the like can be used as a short-range wireless communication method.
記憶部13は、たとえば、RAM、フラッシュメモリ等の記憶デバイス、または、ハードディスク装置、光ディスク装置等のディスク装置などによって実現され、図16の例では、記憶部13は、車両制御情報13aと、ユーザ情報13bとを記憶する。
The storage unit 13 is implemented by, for example, a storage device such as a RAM or a flash memory, or a disk device such as a hard disk device or an optical disk device. In the example of FIG. Information 13b is stored.
車両制御情報13aは、車両Vの車両制御に関する情報であり、たとえば車両機構2の各種の特性を示すパラメータや、車両Vを自動運転させるための制御モデル等を含む。かかる制御モデルは、たとえば車載センサ部3のセンシングデータに基づく認識内容に応じて車両Vを自動運転制御させるように学習されたDNN等である。なお、かかる制御モデルは、サーバ装置100側が記憶するようにしてもよい。
The vehicle control information 13a is information related to vehicle control of the vehicle V, and includes, for example, parameters indicating various characteristics of the vehicle mechanism 2, a control model for automatically driving the vehicle V, and the like. Such a control model is, for example, a DNN or the like that has been learned so as to automatically control the vehicle V according to the recognition content based on the sensing data of the vehicle-mounted sensor unit 3 . Such a control model may be stored on the server device 100 side.
ユーザ情報13bは、車両Vの使用者である各ユーザUに関する情報であり、通信部11を介し、サーバ装置100から取得され、設定される。なお、ユーザ情報13bは、サーバ装置100のユーザ情報102bのうち、各ユーザUの認証に最低限必要なデータが抽出された情報であってもよい。
The user information 13b is information about each user U who is a user of the vehicle V, and is acquired from the server device 100 via the communication unit 11 and set. Note that the user information 13b may be information obtained by extracting the minimum data necessary for authentication of each user U from the user information 102b of the server device 100 .
制御部14は、コントローラであり、たとえば、CPUやMPU等によって、記憶部13に記憶されている図示略の各種プログラムがRAMを作業領域として実行されることにより実現される。また、制御部14は、たとえば、ASICやFPGA等の集積回路により実現することができる。
The control unit 14 is a controller, and is realized, for example, by executing various programs (not shown) stored in the storage unit 13 by the CPU, MPU, etc., using the RAM as a work area. Also, the control unit 14 can be implemented by an integrated circuit such as an ASIC or FPGA, for example.
制御部14は、車両制御部14aと、取得部14bと、検知部14cと、報知制御部14dと、セキュリティ制御部14eとを有し、以下に説明する情報処理の機能や作用を実現または実行する。
The control unit 14 includes a vehicle control unit 14a, an acquisition unit 14b, a detection unit 14c, a notification control unit 14d, and a security control unit 14e, and realizes or executes information processing functions and actions described below. do.
車両制御部14aは、各ユーザUの運転操作、サーバ装置100からの指示、車載センサ部3からのセンシングデータ、および、車両制御情報13a等に基づき、車両Vの手動運転制御あるいは自動運転制御を行う。
The vehicle control unit 14a performs manual driving control or automatic driving control of the vehicle V based on the driving operation of each user U, instructions from the server device 100, sensing data from the vehicle-mounted sensor unit 3, vehicle control information 13a, and the like. conduct.
取得部14bは、通信部11を介して、施設内機器30やサーバ装置100からの各種情報を取得する。また、取得部14bは、近距離無線通信部12を介して、ユーザ端末50からの各種情報を取得する。また、取得部14bは、車載センサ部3からの各種のセンシングデータを取得する。
The acquisition unit 14b acquires various types of information from the in-facility equipment 30 and the server device 100 via the communication unit 11. Also, the acquisition unit 14 b acquires various types of information from the user terminal 50 via the short-range wireless communication unit 12 . Further, the acquisition unit 14b acquires various sensing data from the in-vehicle sensor unit 3. FIG.
検知部14cは、取得部14bによって取得されたサーバ装置100からの報知指示や、車載センサ部3からのセンシングデータに基づいて各ユーザUの接近を検知する。
The detection unit 14c detects the approach of each user U based on the notification instruction from the server device 100 acquired by the acquisition unit 14b and the sensing data from the in-vehicle sensor unit 3.
報知制御部14dは、サーバ装置100からの報知指示に基づいて、報知部4に対し、車両Vの存在を周囲に報知させる。既に述べたが、報知制御部14dは、たとえばライトを点灯させたり、点滅させたり、スピーカから音声情報を発したり、表示部に画像情報を表示したりすることによって、報知部4に車両Vの存在を報知させる。
Based on the notification instruction from the server device 100, the notification control unit 14d causes the notification unit 4 to notify the surroundings of the presence of the vehicle V. As already described, the notification control unit 14d causes the notification unit 4 to notify the vehicle V by, for example, turning on or blinking the lights, emitting audio information from a speaker, or displaying image information on the display unit. announce its existence.
セキュリティ制御部14eは、近距離無線通信部12を介した各ユーザUの認証処理を実行する。セキュリティ制御部14eは、各ユーザUが認証されるまでは、セキュリティ機構5にセキュリティをロックさせる。
The security control unit 14e performs authentication processing for each user U via the short-range wireless communication unit 12. The security control unit 14e causes the security mechanism 5 to lock security until each user U is authenticated.
また、セキュリティ制御部14eは、近距離無線通信部12を介して各ユーザUの認証情報が取得された場合に、これをユーザ情報13bに照合し、照合結果に基づいて各ユーザUを認証する。また、セキュリティ制御部14eは、各ユーザUが認証された場合に、ユーザUが車両Vを使用可能となるように、セキュリティ機構5にセキュリティをアンロックさせる。
In addition, when the authentication information of each user U is acquired via the short-range wireless communication unit 12, the security control unit 14e collates it with the user information 13b, and authenticates each user U based on the collation result. . Further, the security control unit 14e causes the security mechanism 5 to unlock the security so that the user U can use the vehicle V when each user U is authenticated.
また、セキュリティ制御部14eは、各ユーザにより車両Vの使用が開始された後に近距離無線通信部12を介してユーザUの認証情報が取得された場合に、前述のステップS6~S8の各認証処理のために、通信部11を介し、サーバ装置100へ認証情報を送信する。サーバ装置100は、これに基づき、ステップS6~S8の各認証処理および車両管理処理を実行する。
Further, when the authentication information of the user U is acquired via the short-range wireless communication unit 12 after each user starts using the vehicle V, the security control unit 14e performs each authentication in steps S6 to S8 described above. For processing, the authentication information is transmitted to the server device 100 via the communication unit 11 . Based on this, the server device 100 executes each authentication process and vehicle management process in steps S6 to S8.
次に、実施形態に係る貸出システム1が実行する処理手順について説明する。図17は、実施形態に係る貸出システム1が実行する処理手順を示すフローチャートである。
Next, a processing procedure executed by the lending system 1 according to the embodiment will be described. FIG. 17 is a flow chart showing a processing procedure executed by the lending system 1 according to the embodiment.
図17に示すように、まずメイン車両の貸し出し要求があるか否かが判定される(ステップS101)。貸し出し要求がある場合(ステップS101,Yes)、サーバ装置100は、ユーザUを認証する(ステップS102)。そして、サーバ装置100は、該当車両を貸出中状態へ移行する(ステップS103)。
As shown in FIG. 17, it is first determined whether or not there is a request to rent the main vehicle (step S101). If there is a rental request (step S101, Yes), the server device 100 authenticates the user U (step S102). Then, the server device 100 shifts the vehicle to the rented state (step S103).
そして、サブ使用要求があるか否かが判定される(ステップS104)。ここで、サブ使用要求がある場合(ステップS104,Yes)、すなわち追加認証が要求された場合、サーバ装置100は、ユーザUを認証し(ステップS102)、該当車両(サブ車両)を貸出中状態(サブ使用中状態)へ移行する。
Then, it is determined whether or not there is a sub-use request (step S104). Here, if there is a sub-use request (step S104, Yes), that is, if additional authentication is requested, the server device 100 authenticates the user U (step S102), and the corresponding vehicle (sub-vehicle) is in the rented state. (sub-busy state).
サブ使用要求がない場合(ステップS104,No)、乗り換え要求があるか否かが判定される(ステップS105)。乗り換え要求がある場合(ステップS105,Yes)、すなわち乗り換え認証が要求された場合、サーバ装置100は、ユーザUを認証する(ステップS106)。
If there is no sub-use request (step S104, No), it is determined whether or not there is a transfer request (step S105). If there is a transfer request (step S105, Yes), that is, if transfer authentication is requested, the server device 100 authenticates the user U (step S106).
そして、サーバ装置100は、乗り換え前の車両Vの貸出中状態を解除するとともに(ステップS107)、乗り換え後の車両Vを貸出中状態へ移行する(ステップS108)。
Then, the server device 100 cancels the state of renting the vehicle V before the transfer (step S107), and shifts the state of the vehicle V after the transfer to the state of renting (step S108).
乗り換え要求がない場合(ステップS105,No)、または、ステップS108が実行された後、メイン車両が返却されたか否かが判定される(ステップS109)。メイン車両が返却されていない場合(ステップS109,No)、ステップS104からの処理を繰り返す。
If there is no transfer request (step S105, No), or after step S108 is executed, it is determined whether or not the main vehicle has been returned (step S109). If the main vehicle has not been returned (step S109, No), the process from step S104 is repeated.
メイン車両が返却された場合(ステップS109,Yes)、該当するユーザUの使用していたすべての車両を貸出可能状態へ移行し(ステップS110)、処理を終了する。
When the main vehicle has been returned (step S109, Yes), all vehicles used by the corresponding user U are moved to a lendable state (step S110), and the process ends.
上述してきたように、実施形態に係る貸出システム1は、制御部103を備える。制御部103は、貸し出し可能な複数の車両Vのうちのたとえば車両V-2(「一の車両」の一例に相当)について、ユーザUごとに付与された認証情報を用いてユーザU1(「一のユーザ」の一例に相当)が認証された場合に、車両V-2をユーザU1への貸出中状態へ移行させるとともに、車両V-2以外の車両V-1(「他の車両」の一例に相当)がユーザU1への貸出中状態にあれば、当該車両V-1の貸出中状態を解除する乗り換え処理を実行する。
As described above, the lending system 1 according to the embodiment includes the control unit 103. The control unit 103 uses the authentication information given to each user U, for example, a vehicle V-2 (corresponding to an example of “one vehicle”) among a plurality of vehicles V that can be rented, to the user U1 (“one vehicle”). user") is authenticated, the vehicle V-2 is shifted to the state of being rented to the user U1, and the vehicle V-1 other than the vehicle V-2 (an example of "another vehicle" ) is in the state of being rented to the user U1, transfer processing for canceling the state of being rented to the vehicle V-1 is executed.
したがって、実施形態に係る貸出システム1によれば、車両Vの貸し出しにおけるユーザUの利便性をより向上させることができる。
Therefore, according to the rental system 1 according to the embodiment, it is possible to further improve the convenience for the user U in renting the vehicle V.
また、実施形態に係る貸出システム1は、施設内における車両Vの貸出サービスを提供する。
In addition, the rental system 1 according to the embodiment provides a vehicle V rental service within the facility.
したがって、実施形態に係る貸出システム1によれば、施設内の車両Vの貸出サービスにおけるユーザUの利便性をより向上させることができる。
Therefore, according to the rental system 1 according to the embodiment, it is possible to further improve the convenience for the user U in the rental service of the vehicle V in the facility.
また、制御部103は、乗り換え処理が実行される際にさらに、当該乗り換え処理の実行前にユーザU1が使用していた車両V-1を、ユーザU1以外のユーザU2…(「他のユーザ」の一例に相当)への貸出可能状態へ移行させる。
Further, when the transfer process is executed, the control unit 103 further controls the vehicle V-1 used by the user U1 before execution of the transfer process to the user U2 other than the user U1 ("another user"). (equivalent to an example) to move to a lendable state.
したがって、実施形態に係る貸出システム1によれば、乗り換え処理によってメイン車両として使用されなくなった車両V-1を、ユーザU2…のために貸出可能状態とすることができる。
Therefore, according to the rental system 1 according to the embodiment, the vehicle V-1, which is no longer used as the main vehicle due to the transfer process, can be put into a rental ready state for the user U2.
また、制御部103は、乗り換え処理の実行前に乗り換え許可条件が成立していない場合に、乗り換え処理の実行を禁止する。
Also, the control unit 103 prohibits the execution of the transfer process if the transfer permission condition is not satisfied before the transfer process is executed.
したがって、実施形態に係る貸出システム1によれば、無用な乗り換えが行われることを防ぐことができる。
Therefore, according to the lending system 1 according to the embodiment, unnecessary transfers can be prevented.
また、乗り換え許可条件は、車両V-1のエネルギー残量が所定値以下である。
Also, the transfer permission condition is that the remaining energy level of vehicle V-1 is less than or equal to a predetermined value.
したがって、実施形態に係る貸出システム1によれば、充電残量が低下して車両V-1が使用できなくなりそうなタイミングで、乗り換え処理を実行することができる。
Therefore, according to the rental system 1 according to the embodiment, it is possible to execute transfer processing at the timing when the vehicle V-1 is likely to become unusable due to the low remaining charge.
また、制御部103は、車両V-2の充電残量が所定値以下である場合に、乗り換え処理の実行を許可しない。
Also, the control unit 103 does not permit execution of transfer processing when the remaining charge of the vehicle V-2 is equal to or less than a predetermined value.
したがって、実施形態に係る貸出システム1によれば、充電残量が低下して使用できなくなりそうな車両Vについては、乗り換え処理の対象として適していないとして、乗り換え処理から除外することができる。
Therefore, according to the rental system 1 according to the embodiment, a vehicle V that is likely to become unusable due to a decrease in the remaining amount of charge can be excluded from the transfer process because it is considered unsuitable for the transfer process.
また、一の車両は、ユーザUが乗車するメイン車両およびメイン車両と併用されるサブ車両を含む。
In addition, one vehicle includes a main vehicle in which the user U rides and a sub-vehicle that is used together with the main vehicle.
したがって、実施形態に係る貸出システム1によれば、1人のユーザUに対して乗車用と併せて荷物用の車両Vを貸し出すことができる。
Therefore, according to the rental system 1 according to the embodiment, it is possible to rent the vehicle V for luggage as well as for boarding to one user U.
なお、サブ車両は、荷物用の車両Vであって、制御部103は、荷物用の車両Vの充電残量が所定値以下であるので荷物用の車両Vを交換する必要があるが、空いている荷物用の車両Vが近くにない場合に、荷物用の車両V以外の他の車両Vを、すなわち、本来荷物用でない他の車両Vをサブ車両としてもよい。
The sub-vehicle is a vehicle V for cargo, and the controller 103 determines that the vehicle V for cargo needs to be replaced because the remaining charge level of the vehicle V for cargo is less than a predetermined value. When there is no cargo vehicle V nearby, a vehicle V other than the cargo vehicle V, that is, another vehicle V not originally intended for cargo may be used as the sub-vehicle.
したがって、実施形態に係る貸出システム1によれば、施設内の車両Vの貸出サービスにおける車両Vのたとえば使用回転率などを向上させることができる。
Therefore, according to the rental system 1 according to the embodiment, it is possible to improve, for example, the usage turnover rate of the vehicle V in the vehicle V rental service within the facility.
また、上述した実施形態では、車両Vが1~2人乗り程度としたが、3人以上が乗車可能な車両であってもよい。
Also, in the above-described embodiment, the vehicle V has a capacity of about 1 to 2 people, but it may be a vehicle that can accommodate 3 or more people.
また、その他にも、乗り換えには、乗り換えを許可する条件といった制限を設けてもよいし、制限を設けなくてもよい。乗り換えを許可する条件としては、バッテリ容量の低下の他、車両Vの走行系に故障が生じた等、車両Vに何らかの異常が生じた場合を含んでもよい。
In addition, there may be other restrictions on transfers, such as conditions for permitting transfers, or there may be no restrictions. The condition for permitting the transfer may include a case where some abnormality occurs in the vehicle V, such as a failure in the traveling system of the vehicle V, in addition to a decrease in battery capacity.
また、建物の階層を移動する場合に、乗り換えを許可するようにしてもよい。また、この場合に、ユーザUが階の移動後にすぐに乗車可能となるように、人が乗っていない状態の車両Vを待機させるようにしてもよい。待機場所は、たとえば階段の出口や、エレベータ、エスカレータの降り口などである。
Also, when moving between floors of a building, you may allow transfer. Also, in this case, the vehicle V without a passenger may be put on standby so that the user U can get on the vehicle immediately after moving between floors. The waiting place is, for example, the exit of stairs, the exit of an elevator or an escalator, and the like.
また、サブ車両としての車両Vの追加には、次の(1)~(3)のような条件を設けてもよい。(1)は、車両Vの貸し出し手続きの際に、サブ車両ありのプランで契約していることである。(2)は、ユーザUが所持している荷物の重量または体積が所定量以上であることである。(3)は、ユーザUが施設内で所定金額以上の買い物をしたことである。すなわち、これら(1)~(3)のOR条件成立時や、AND条件成立時に、サブ車両の追加を許可するようにしてもよい。また、上記(3)の場合には、追加の料金なしでサブ車両を使用可能にするようにしてもよい。
In addition, the following conditions (1) to (3) may be provided for adding a vehicle V as a sub-vehicle. (1) is that when the vehicle V is rented out, the contract is based on a plan with a sub-vehicle. (2) is that the weight or volume of the luggage carried by the user U is equal to or greater than a predetermined amount. (3) is that the user U has made purchases of a predetermined amount or more in the facility. That is, the addition of the sub-vehicle may be permitted when the OR conditions (1) to (3) are met or when the AND conditions are met. In the case of (3) above, the sub-vehicle may be made available without additional charge.
また、サブ車両については、全ての車両Vを選択可能にするのではなく、人が乗車可能な車両Vや荷物を運搬するのに適していない車両Vを除外して、荷物運搬用途の車両Vに制限するなど、選択できる車両Vに制限を設けてもよい。
As for the sub-vehicles, not all vehicles V can be selected, but vehicles V that can be ridden by people and vehicles V that are not suitable for transporting cargo are excluded, and vehicles V for cargo transportation are excluded. The selectable vehicles V may be limited, for example, by limiting to .
また、複数人のグループの場合には、サブ車両も荷物運搬用の車両Vではなく、人が乗車可能な車両Vであってもよい。この場合、グループの個人を個別に管理するのではなく、グループ単位で管理することとなる。
Also, in the case of a group of multiple people, the sub-vehicle may not be a vehicle V for transporting luggage, but a vehicle V in which people can ride. In this case, instead of managing individuals in the group individually, they are managed on a group-by-group basis.
また、図17に示したステップS107とステップS108は、逆の処理順序でもよい。また、乗り換え後に使用する車両Vを誰も使用できない状態に一時的に確保した状態にした後に、ステップS107とステップS108が実行されてもよい。
Also, the processing order of steps S107 and S108 shown in FIG. 17 may be reversed. Alternatively, steps S107 and S108 may be executed after temporarily securing the vehicle V to be used after changing trains so that no one can use it.
また、上述した実施形態は、ユーザごとに車両Vの貸し出し状態をユーザUごとに管理する構成であるが、携帯端末や認証カード等、認証用の機器ごとに管理する構成であってもよい。
Also, in the above-described embodiment, the rental status of the vehicle V is managed for each user U, but it may be managed for each authentication device such as a mobile terminal or an authentication card.
また、図14や図15では図示していないが、各車両Vについて、各車両Vの種類に応じて、メイン専用(乗車専用)、サブ専用(荷物運搬専用)、メイン使用優先、サブ使用優先といった分類情報を追加して管理するようにしてもよい。
Also, although not shown in FIGS. 14 and 15, for each vehicle V, depending on the type of each vehicle V, there are main dedicated (riding dedicated), sub dedicated (load carrying dedicated), main use priority, sub use priority. Such classification information may be added and managed.
さらなる効果や変形例は、当業者によって容易に導き出すことができる。このため、本発明のより広範な態様は、以上のように表しかつ記述した特定の詳細および代表的な実施形態に限定されるものではない。したがって、添付の請求の範囲およびその均等物によって定義される総括的な発明の概念の精神または範囲から逸脱することなく、様々な変更が可能である。
Further effects and modifications can be easily derived by those skilled in the art. Therefore, the broader aspects of the invention are not limited to the specific details and representative embodiments so shown and described. Accordingly, various changes may be made without departing from the spirit or scope of the general inventive concept defined by the appended claims and equivalents thereof.
1 貸出システム
10 車載装置
14 制御部
14a 車両制御部
14b 取得部
14c 検知部
14d 報知制御部
14e セキュリティ制御部
100 サーバ装置
103 制御部
103a 予約処理部
103b 認証部
103c 車両管理部
103d 指示部
U ユーザ
V 車両 1rental system 10 in-vehicle device 14 control unit 14a vehicle control unit 14b acquisition unit 14c detection unit 14d notification control unit 14e security control unit 100 server device 103 control unit 103a reservation processing unit 103b authentication unit 103c vehicle management unit 103d instruction unit U user V vehicle
10 車載装置
14 制御部
14a 車両制御部
14b 取得部
14c 検知部
14d 報知制御部
14e セキュリティ制御部
100 サーバ装置
103 制御部
103a 予約処理部
103b 認証部
103c 車両管理部
103d 指示部
U ユーザ
V 車両 1
Claims (8)
- 貸し出し可能な複数の車両のうちの一の車両について、ユーザごとに付与された認証情報を用いて一のユーザが認証された場合に、前記一の車両を前記一のユーザへの貸出中状態へ移行させるとともに、前記一の車両以外の他の車両が前記一のユーザへの貸出中状態にあれば、当該他の車両の貸出中状態を解除する乗り換え処理を実行する制御部
を備えることを特徴とする貸出システム。 For one vehicle among a plurality of vehicles that can be rented, when one user is authenticated using authentication information given to each user, the one vehicle is put into a state of being rented to the one user. and a control unit that executes a transfer process to shift the vehicle and, if a vehicle other than the one vehicle is in a state of being rented to the one user, cancel the state of being rented out to the other vehicle. lending system. - 施設内における前記車両の貸出サービスを提供する
ことを特徴とする請求項1に記載の貸出システム。 2. The rental system according to claim 1, which provides a rental service for the vehicle within a facility. - 前記制御部は、
前記乗り換え処理が実行される際にさらに、当該乗り換え処理の実行前に前記一のユーザが使用していた前記他の車両を、前記一のユーザ以外の他のユーザへの貸出可能状態へ移行させる
ことを特徴とする請求項1または2に記載の貸出システム。 The control unit
When the transfer processing is executed, the other vehicle used by the one user before execution of the transfer processing is further shifted to a lendable state to a user other than the one user. 3. The rental system according to claim 1 or 2, characterized by: - 前記制御部は、
前記乗り換え処理の実行前に乗り換え許可条件が成立していない場合に、前記乗り換え処理の実行を禁止する
ことを特徴とする請求項1、2または3に記載の貸出システム。 The control unit
4. The lending system according to claim 1, 2, or 3, wherein the execution of the transfer process is prohibited if a transfer permission condition is not satisfied before the transfer process is executed. - 前記乗り換え許可条件は、前記他の車両のエネルギー残量が所定値以下である
ことを特徴とする請求項4に記載の貸出システム。 5. The rental system according to claim 4, wherein said transfer permission condition is that the remaining energy level of said other vehicle is equal to or less than a predetermined value. - 前記一の車両は、
前記一のユーザが乗車するメイン車両および前記メイン車両と併用されるサブ車両を含み、
前記制御部は、
前記車両の貸出状態を管理する際に、前記メイン車両と前記サブ車両とを区別して管理する
ことを特徴とする請求項1~5のいずれか一つに記載の貸出システム。 The first vehicle is
including a main vehicle on which the one user rides and a sub-vehicle used in combination with the main vehicle;
The control unit
6. The rental system according to any one of claims 1 to 5, wherein when managing the rental status of the vehicle, the main vehicle and the sub-vehicle are separately managed. - 前記サブ車両は、荷物運搬用に貸し出す車両である
ことを特徴とする請求項6に記載の貸出システム。 7. The rental system according to claim 6, wherein the sub-vehicle is a vehicle that is rented for transporting luggage. - 車両の貸出システムに含まれるコンピュータが実行する貸出方法であって、
貸し出し可能な複数の車両のうちの一の車両について、ユーザごとに付与された認証情報を用いて一のユーザが認証された場合に、前記一の車両を前記一のユーザへの貸出中状態へ移行させるとともに、前記一の車両以外の他の車両が前記一のユーザへの貸出中状態にあれば、当該他の車両の貸出中状態を解除する乗り換え処理を実行する制御工程
を含むことを特徴とする貸出方法。 A rental method executed by a computer included in a vehicle rental system,
For one vehicle among a plurality of vehicles that can be rented, when one user is authenticated using authentication information given to each user, the one vehicle is put into a state of being rented to the one user. and a control step of executing a transfer process for transferring the vehicle and, if a vehicle other than the one vehicle is in a state of being rented to the one user, canceling the state of being rented out to the other vehicle. Lending method to be.
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Citations (3)
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JP2015052984A (en) * | 2013-09-09 | 2015-03-19 | 株式会社オートネットワーク技術研究所 | Vehicle lending system, central device, and vehicle lending method |
WO2017030188A1 (en) * | 2015-08-19 | 2017-02-23 | Cyberdyne株式会社 | Autonomously moving body and operation system for managing inside of facility |
JP2020060980A (en) * | 2018-10-10 | 2020-04-16 | トヨタ自動車株式会社 | Information processing device and program |
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JP2015052984A (en) * | 2013-09-09 | 2015-03-19 | 株式会社オートネットワーク技術研究所 | Vehicle lending system, central device, and vehicle lending method |
WO2017030188A1 (en) * | 2015-08-19 | 2017-02-23 | Cyberdyne株式会社 | Autonomously moving body and operation system for managing inside of facility |
JP2020060980A (en) * | 2018-10-10 | 2020-04-16 | トヨタ自動車株式会社 | Information processing device and program |
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