WO2022206591A1

WO2022206591A1 - Delivery order processing methods and apparatuses, and computer device

Info

Publication number: WO2022206591A1
Application number: PCT/CN2022/082991
Authority: WO
Inventors: 范正洁; 沈国斌; 许盈晟; 丁一
Original assignee: 浙江口碑网络技术有限公司; 拉扎斯网络科技（上海）有限公司
Priority date: 2021-03-29
Filing date: 2022-03-25
Publication date: 2022-10-06
Also published as: CN112734311A; CN112734311B

Abstract

Embodiments of the present disclosure provide delivery order processing methods and apparatuses, and a computer device. According to an example of the method, after a delivery terminal determines, by searching for communication signals, a target delivery terminal within an interaction range with the present delivery terminal, the delivery terminal determines a dispatch order between the present delivery terminal and the target delivery terminal according to unfinished orders of the present delivery terminal and unfinished orders of the target delivery terminal, thereby providing an opportunity for order redistribution.

Description

Delivery order processing method, device and computer equipment

technical field

The present application relates to the field of distribution technology, and in particular, to a distribution order processing method, device, and computer equipment.

Background technique

After receiving the order to be allocated from the upstream, the order allocation system will consider various factors and allocate the to-be-allocated order to a certain shipper. After the shipper receives the assigned order, it begins to ship the order. Based on this, it is necessary to provide a more reasonable order processing solution to improve the distribution efficiency.

SUMMARY OF THE INVENTION

In order to overcome the problems existing in the related art, the present disclosure provides a distribution order processing method, apparatus and computer equipment.

According to a first aspect of the embodiments of the present disclosure, a method for processing a delivery order is provided, the method is applied to a delivery terminal, and the method includes: searching for a communication signal; identifying a target carrying a first identifier from the searched communication signal communication signal; determine the terminal sending the target communication signal as the target delivery terminal; obtain the dispatch order between the delivery terminal and the target delivery terminal, and the dispatch order is based on the uncompleted order information of the delivery terminal and the The unfinished order information of the target delivery end is determined; triggering and executing the dispatching processing flow of the dispatching order.

According to a second aspect of the embodiments of the present disclosure, there is provided a delivery order processing method, the method is applied to a server, and the method includes: in response to receiving a target communication signal sent by a first delivery terminal, obtaining the first delivery The information of the distribution terminal and the information of at least one second distribution terminal within the interactive range with the first distribution terminal, and the first distribution terminal identifies the target communication signal carrying the first identification from the searched communication signal; Based on the unfinished order information of the first delivery side and the unfinished order information of the second delivery side, calculate the dispatch order between the first delivery side and the second delivery side; Order information of the order, and execute the dispatch process.

According to a third aspect of the embodiments of the present disclosure, there is provided a delivery order processing device, the device is applied to a delivery end, and the device includes: a determination module, configured to search for communication signals, and identify a carrier from the searched communication signals. The target communication signal of the first identification identifies the terminal that sends the target communication signal as the target delivery terminal; the order acquisition module is used to acquire the dispatch order between the current delivery terminal and the target delivery terminal, and the dispatch The order is determined based on the unfinished order information of the delivery terminal and the unfinished order information of the target delivery terminal; the execution module is used to trigger the execution of the delivery processing flow of the delivery order.

According to a fourth aspect of the embodiments of the present disclosure, there is provided a delivery order processing apparatus, the apparatus is applied to a server, and the apparatus includes: an information acquisition module, configured to respond to receiving a target communication signal sent by a first delivery terminal , obtain the information of the first distribution terminal and the information of at least one second distribution terminal within the interactive range with the first distribution terminal, and the first distribution terminal identifies from the searched communication signals that the The target communication signal; a calculation module for calculating the first delivery terminal and the second delivery terminal based on the similarity of the unfinished order information of the first delivery terminal and the unfinished order information of the second delivery terminal The dispatching order between the terminals; the execution module is used to execute the dispatching process according to the calculated order information of the dispatching order.

According to a fifth aspect of the embodiments of the present disclosure, there is provided a computer device including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the foregoing when executing the program The method described in the first aspect.

According to a sixth aspect of the embodiments of the present disclosure, there is provided a computer device including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the foregoing when executing the program The method described in the second aspect.

The technical solutions provided by the embodiments of this specification may include the following beneficial effects: according to the embodiments of the present disclosure, after the order is allocated to the delivery terminal, the target delivery terminal within the interactive range with the delivery terminal is determined through the search of the communication signal, according to the The unfinished orders of the current delivery side and the unfinished orders of the target delivery side are determined to determine the forwarding orders between the delivery side and the target delivery side, thereby improving the possibility of selecting a suitable delivery side for the order again, and further improving the The order receiving efficiency of the order system can more efficiently schedule the dispatchers and orders, thereby reducing the cost of the platform.

It is to be understood that the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the present disclosure.

Description of drawings

The accompanying drawings, which are incorporated in and constitute a part of this disclosure, illustrate embodiments consistent with the disclosure, and together with the description serve to explain the principles of the disclosure.

FIG. 1A is a flowchart of a method for processing a delivery order according to an exemplary embodiment of the present disclosure.

FIG. 1B and FIG. 1C are respectively schematic diagrams of a delivery client according to an exemplary embodiment of the present disclosure.

FIG. 2 and FIG. 3 are flowcharts of another method for processing a delivery order according to an exemplary embodiment of the present disclosure, respectively.

FIG. 4 is a hardware structural diagram of an electronic device where the distribution order processing apparatus is located according to an exemplary embodiment of the present disclosure.

5 and 6 are respectively block diagrams of a delivery order processing apparatus according to an exemplary embodiment of the present disclosure.

Detailed ways

Exemplary embodiments will be described in detail herein, examples of which are illustrated in the accompanying drawings. Where the following description refers to the drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the illustrative examples below are not intended to represent all implementations consistent with this disclosure. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present disclosure, as recited in the appended claims.

The terminology used in this specification is for the purpose of describing particular embodiments only and is not intended to limit the present disclosure. As used in this specification and the appended claims, the singular forms "a," "the," and "the" are intended to include the plural forms as well, unless the context clearly dictates otherwise. It will also be understood that the term "and/or" as used herein refers to and includes any and all possible combinations of one or more of the associated listed items.

It should be understood that although the terms first, second, third, etc. may be used in this specification to describe various information, such information should not be limited to these terms. These terms are only used to distinguish the same type of information from each other. For example, the first information may also be referred to as the second information, and similarly, the second information may also be referred to as the first information, without departing from the scope of the present disclosure. Depending on the context, the word "if" as used herein can be interpreted as "at the time of" or "when" or "in response to determining."

The order distribution system will receive the orders to be distributed from the upstream. When the order is distributed, it can match multiple orders within a time period with multiple delivery parties that can receive orders, and the dispatch order for each order distribution is calculated It is an invocation of the operations research optimization algorithm, which allocates N orders to M riders to find a delivery party that meets the matching criteria. This kind of order allocation scheme is to select the appropriate delivery party for the order within a fixed period of time. The delivery party in this embodiment is the delivery capacity with delivery capability, which means the party used to deliver the item, including but not limited to delivery personnel, robots, drones, or unmanned vehicles.

However, in the delivery process, the delivery party will encounter many variable factors, such as traffic jams, extended meal times, and so on. These factors cause the shipper to experience time-outs when fulfilling certain orders. From a certain point of view, the occurrence of emergencies makes the suitable current delivery party selected in advance may no longer be suitable at the current moment.

The entire distribution process changes in real time, and the order distribution system is usually unable to call distribution logic in real time for operations planning calculations. Considering other factors that may affect the delivery efficiency after the order is allocated to the delivery party, this embodiment hopes to provide a solution that can continue to optimize the delivery side of the order after the order is allocated to the delivery party. And how to continue to optimize the order's corresponding dispatcher after the order is allocated to the dispatcher is the difficulty in solving the problem. On the one hand, how to determine the timing of order re-optimization is very important, because the choice of timing will affect the results of order optimization (including the need to redistribute orders to other shippers after optimization, and interrupt the delivery process of existing shippers). The optimization results are unreliable, which will seriously affect the delivery efficiency and experience of the delivery party; on the other hand, the order distribution system has already invoked the algorithm to match the order to the delivery party, and the reliability of the matching degree is actually high. Further improvement in the higher matching degree is also a difficult problem to be faced in this case.

The embodiment of the present disclosure creatively proposes a solution, based on the delivery process of the delivery parties, there will be a meeting event between the delivery parties, for example, when waiting for a meal at the entrance of a restaurant, or at a red light such as an intersection. These encounters make it possible for orders that may have been shipped overtime by the current shipper to be forwarded to a more suitable shipper. Through the solution of this embodiment, after the order is allocated to the delivery side, by determining the target delivery side within the interaction range with the delivery side, the delivery side is determined according to the unfinished orders of the delivery side and the unfinished orders of the target delivery side. The order is forwarded with the target delivery terminal, thereby improving the possibility of selecting a suitable delivery party for the order again, and also further improving the order receiving efficiency of the order system, and improving human efficiency and timeliness.

Next, the solutions of the embodiments of the present disclosure will be described in detail. As shown in FIG. 1A , it is a flowchart of a method for processing a delivery order according to an exemplary embodiment of the present disclosure, and the method can be applied to a client of a delivery party. It includes the following steps:

In step 102, the communication signal is searched, the target communication signal carrying the first identification is identified from the searched communication signal, and the terminal sending the target communication signal is determined as the target delivery terminal;

In step 104, the assignment order between the current delivery terminal and the target delivery terminal is obtained, and the assignment order is determined based on the unfinished order information of the current delivery terminal and the unfinished order information of the target delivery terminal;

In step 106, trigger execution of the dispatch processing flow for the dispatch order.

In this embodiment, the delivery party may start delivery after obtaining the order allocated by the order allocation system, and before delivery to the designated location, the order is in an unfinished state, that is, the aforementioned unfinished order. In the process of the delivery side processing the uncompleted orders, the delivery side can determine the target delivery side within the range of interaction with the delivery side, for example, to determine whether the delivery side of the delivery side has met with other delivery sides, and if it is determined that there are other delivery sides with the delivery side. The delivery end is within the interaction range and can trigger subsequent processing procedures. For example, find out whether there is a possibility of order transfer between the shipper of this delivery side and the target delivery side, so as to optimize the unfinished orders of this delivery side.

In practical applications, there can be various implementations for determining the target delivery terminal that is within the interaction range with the delivery terminal. In some examples, a trigger function is provided to the shipper in the client, and the shipper manually determines that there are other shippers within the interaction range, and then the shipper uses the trigger function of the client to send a message to the server to notify the server. The target delivery terminal that is within the interaction range with this delivery terminal.

In other examples, the client automatically determines the target delivery terminal that is within the interactive range with the delivery terminal. As an example, the client and the server cooperate to determine the target delivery terminal that is within the interaction range with the delivery terminal. The client can continuously send its own geographic location information to the server, and the server can continuously collect the data of multiple clients. Geographical location information. The server determines which clients are within the interaction range by comparing the geographic location information of each client. Alternatively, each client communicates continuously with the server, the server can obtain network parameters such as the IP address of each client, and the server determines which clients are within the interaction range by comparing the geographic location information of each client.

In other examples, the client itself determines the target delivery terminal that is within the interaction range with the delivery terminal. For example, each delivery client can emit specific sound waves, and the delivery client can identify whether there is a target delivery terminal within the interaction range with the delivery terminal by identifying whether there are other delivery client terminals around the delivery terminal. . Optionally, the sound wave in each delivery client can carry a first identifier and a client identifier representing the identifier of the delivery terminal, so that other clients can identify the target delivery terminal through the first identifier and the client identifier.

In other examples, the client terminal can also obtain the communication signals sent by other delivery terminals, and determine the target delivery terminal that is within the interactive range with the delivery terminal. Optionally, each delivery client can send out a communication signal for other delivery terminals to search; each delivery client identifies the target communication signal carrying the first identification from the searched communication signal by searching for the communication signal to determine. Check whether there are other delivery client clients in the surrounding area, and determine the terminal sending the specific signal as the target delivery terminal within the interactive range with the delivery terminal.

In some examples, the communication signal sent by the client of the delivery side may carry the first identification. Optionally, the first identifier may include an identifier representing the client of the delivery party. The first identifier can be flexibly configured as required. The first identifier is used to identify the client of the delivery side, so that other clients can identify the communication signal sent by the client of the delivery side to distinguish it from the communication signal sent by the client of the non-delivery side.

Optionally, in order to identify more precisely, the determining of the target distribution terminal that is in the interactive range with the local distribution terminal may include: determining the target distribution terminal that is in the interactive range with the local distribution terminal according to the strength and/or duration of the communication signal. delivery side. In this embodiment, if the distance between the two delivery clients is closer, the strength of the detected communication signal will be stronger. Therefore, it can be determined whether the two clients are within the interaction range through the strength of the communication signal. If the client client is continuously in the interactive range, the client client of the delivery party can continuously detect the communication signal within a certain period of time. The duration can determine the target delivery terminal that is in the interactive range with this delivery terminal. As an example, the target communication signal carrying the first identifier may be identified from the searched communication signals, the duration of the target communication signal may be obtained, and in response to the duration meeting a preset duration threshold, it is determined to send the target communication signal. The delivery end of the communication signal is the target delivery end.

In some examples, the communication signal may be a Bluetooth signal or a WiFi signal. For example, the electronic device where the delivery client is located can turn on the Bluetooth module to continuously send out Bluetooth signals, or act as a WiFi hotspot to continuously send out communication signals for other delivery clients to search for signals and determine whether the two are within the interactive range . The delivery client as the delivery terminal can also continuously search whether there are other delivery clients around. Wherein, the first identifier of the communication signal can be carried in the name of the communication signal, such as the name of the Bluetooth signal or the hotspot name (Service Set Identifier, service set identifier) of the WiFi signal, then other delivery clients can search for the signal. Quickly identify other delivery end clients by the name of the communication signal.

In addition to sending the communication signal by the client of the delivery side, in other examples, the target communication terminal may be configured in a specific position, and the target communication terminal may be used to send out the communication signal. In this way, each delivery client can send the search results such as the strength and duration of the communication signal to the server by searching for the communication signal sent by the target communication terminal, so that the server can send the information according to the obtained same target communication terminal. The strength and frequency of the communication signal, determine the delivery end within the interactive range. The location of the target communication terminal can be flexibly configured according to actual business scenarios and requirements. As an example, the target communication terminal can be configured on the merchant side. When each delivery party arrives at the merchant to collect the items to be delivered, the client terminal of each delivery party determines the target delivery terminal that is in the interactive range with the delivery terminal based on the communication signal sent by the target communication terminal. . In other examples, the target communication terminal can also be configured at locations such as office buildings, traffic intersections, etc., and each delivery party usually stays at these locations for a certain period of time. The target delivery side of the interaction scope. As an example, identify the target communication signal carrying the first sign from the searched communication signal, obtain the duration of the target communication signal and send it to the server to obtain the target distribution terminal determined by the server. Wherein, the target delivery terminal and the delivery terminal identify the same target communication signal, and the duration of the same target communication signal satisfies a preset duration threshold. For example, the target delivery terminal may be determined by the service terminal based on the following method: the duration of receiving the target communication signal sent by each delivery terminal will involve the same target communication signal as the delivery terminal, and the same target communication signal The delivery end whose duration of the signal meets the preset duration threshold is determined as the target delivery end. In this embodiment, each delivery terminal sends the identified target communication signal carrying the first identifier to the server terminal, and the server terminal determines which delivery terminals are connected to each other by receiving the duration of the target communication signal sent by each delivery terminal. in the interactive range.

After determining the target delivery terminal that is within the interaction range with the delivery terminal, the delivery terminal can determine the transfer terminal between the delivery terminal and the target delivery terminal according to the unfinished orders of the delivery terminal and the unfinished orders of the target delivery terminal. Dispatch orders. The forwarding order in this embodiment refers to an order that can be forwarded from the current delivery end to the target delivery end, or an order that can be forwarded from the target delivery end to the current delivery end. The dispatch order in this embodiment is determined from the unfinished order of the current delivery side and the unfinished order of the target delivery side. For example, the forwarding order may include: an order that is not completed by the current delivery terminal and is forwarded to the target delivery terminal for delivery, and/or an order that is not completed by the target delivery terminal and is forwarded to the current delivery terminal for delivery.

A forwarding order may be an order suitable for forwarding between the present delivery side and the destination delivery side. As an example, the dispatching order may be determined based on the similarity between the unfinished order information of the current delivery terminal and the unfinished order information of the target delivery terminal. For example, the reassignment order may include: among the uncompleted orders of the current delivery side, the similarity with the own delivery side is lower than the similarity with the target delivery side, and/or the unfinished orders of the target delivery side are the same as the target delivery side. The similarity of the delivery side is lower than the similarity of this delivery side. In this embodiment, when two delivery parties meet, orders that have not yet been delivered by the two delivery parties are collected, and there may be orders more suitable for delivery by other delivery parties encountered in these orders.

In practical applications, there may be various ways to determine the dispatched order, for example, it may be determined according to the similarity between the unfinished order of the current delivery terminal and the unfinished order of the target delivery terminal. For example, the overall similarity analysis is performed on all the unfinished orders of this delivery side and all unfinished orders of the target delivery side, or the similarity between each unfinished order of this delivery side and all unfinished orders of the target delivery side is performed. Analyzing, performing similarity analysis between each uncompleted order of the target delivery end and all unfinished orders of the current delivery end. Considerations for measuring the similarity of two orders can be flexibly configured as needed. For example, each order has an attribute, and the similarity of two orders can be determined according to the similarity of at least one attribute information. The attribute information used to determine the similarity of the orders may include: the remaining number of uncompleted orders, the delivery address of the order, the overtime probability of the order, the delivery route of the order, the delivery direction of the order or the location where the delivery items are collected, and so on.

In some examples, the process of determining the target delivery terminal that is within the interactive range with the delivery terminal may be performed by the server, or the delivery client may send the target delivery terminal to the server after determining the target delivery terminal. The process of determining the order to be dispatched can be performed by the delivery side or by the server side.

In some examples, it may be the delivery terminal that calculates the dispatch order. As an example, the delivery terminal needs to obtain the information of the unfinished orders of the target delivery terminal, and the delivery terminal may send an acquisition request carrying the information of the target delivery terminal to the server terminal. Receive the unfinished order information of the target delivery terminal returned by the server according to the acquisition request, and calculate the similarity between the unfinished order information of the delivery terminal and the unfinished order information of the target delivery terminal to determine the transfer terminal. Dispatch orders.

In other examples, the server can calculate the dispatch order, and the dispatcher can send the information of the target dispatcher to the server, so that the server can calculate the dispatch order. As an example, the information of the target delivery terminal is used to instruct the server to find out the information of the uncompleted orders of the target delivery terminal, so as to calculate the dispatch order. The information of the target delivery terminal can be flexibly configured according to needs. As an example, the information of the target delivery terminal may include the device information of the device where the target delivery terminal is located (such as the MAC address of the device, etc.), and the delivery party account information (such as the delivery party’s account) that logs in to the target delivery terminal. logo, the mobile phone number of the shipper or the name of the shipper, etc.). When the delivery terminal sends the information of the target delivery terminal to the server, it can also carry information such as its own device information, the delivery party account information of the delivery terminal, the sending time, the geographical location and so on. After the server obtains the information of the target delivery terminal sent by the delivery terminal, it can calculate the dispatch order based on the unfinished order information of the delivery terminal and the unfinished order information of the target delivery terminal, and return the information of the dispatched order to the server. delivery side.

In some examples, a machine learning model may be utilized to determine the similarity of orders. As an example, the server can be pre-trained with a machine learning model for determining order similarity, and the machine learning model can be modeled and calculated by using xgboost or a deep learning model such as a twin network. The model can give whether a pair of orders are similar or not, and can also give the similarity value of a pair of orders, which is convenient for the detection and calculation of the possibility of subsequent order transfer. For example, you can compare all of the outstanding orders of each of the two meet-and-greets to find an order that is more suitable for each other's delivery.

Optionally, after determining the similarity of the orders of the two shippers, it is necessary to measure whether there is an order that is more suitable for another shipper to deliver. Optionally, the method for obtaining the transfer order includes any one of the following: comparing the overall similarity between each uncompleted order on the delivery side and all unfinished orders on the delivery side, and the similarity between each unfinished order on the delivery side and each unfinished order on the delivery side. Determined by comparing the overall similarity of all uncompleted orders at the target delivery side; or, comparing the similarity between each unfinished order at the target delivery side and all unfinished orders at the target delivery side, and the similarity between each unfinished order at the target delivery side and this The similarity of all unfulfilled orders on the delivery side is determined by comparison. In the specific implementation, the similarity can be calculated for each order and all other uncompleted orders of the delivery party that undertakes the order to obtain an overall similarity Si, and then compared with all orders of the target delivery party to obtain an overall similarity Sj, when Sj>Si, it means that the order is more suitable for the target delivery party to deliver.

A forwarding order can be an order transferred from the current delivery terminal to the target delivery terminal, or it can be an order transferred from the target delivery terminal to the current delivery terminal. After the dispatch order is determined, the dispatch processing flow for the dispatch order can be performed. The assignment processing flow of this embodiment can be configured in multiple implementation manners as required. As an example, optionally, a confirmation function for the assignment order (hereinafter referred to as "assignment determination function") may also be provided for the delivery party to use. It is determined whether the transfer order needs to be forwarded (which may also be referred to as accepting a transfer order out of the transfer order) or to accept the transfer order (which may also be referred to as accepting a transfer order transfer in). For example, if the transfer order is an order that has not been completed by the target delivery terminal and is forwarded to the local delivery terminal for delivery, on the local delivery terminal, the delivery processing flow includes: obtaining the delivery party's delivery acceptance operation through the delivery determination function After that, it is determined that the dispatcher accepts the dispatch order, thereby determining that the dispatch order is successfully dispatched to the present dispatcher. Through the assignment confirmation function, it is also possible to determine whether the dispatcher of the local delivery terminal needs to forward the dispatched order to the target delivery terminal. It is determined that the forwarding order can be forwarded to the target delivery end, and at the target delivery end, the target delivery end can determine whether the delivery party of the target delivery end needs to accept the forwarding order through the forwarding determination function.

Optionally, in some other examples, a prompt message for the dispatched order is output at the local delivery terminal to prompt the delivery party that there is an order that can be forwarded, and the prompt message includes: the delivery party corresponding to the target delivery terminal. Identification information, so that the distribution party of the current distribution end can identify the distribution party corresponding to the target distribution end through the identification information. In the case that the delivery party on the current delivery side and the target delivery party have a forwarding order, the delivery items may need to be forwarded between the two delivery parties. , the prompt message of the client may include the identification information of the distribution party corresponding to the target distribution end, so that the distribution party of the local distribution end can quickly identify the target distribution party corresponding to the target distribution end in the surrounding through the identification information, wherein, The identification information may be the avatar information of the target delivery party or the like. Optionally, the prompt message may also include the transfer reason information of the transfer order, and the transfer reason information may be determined after the transfer order is determined. It is determined by analyzing the information such as the delivery route of the dispatched order and the delivery route of the unfinished order at the delivery end. For example, if the dispatch order is transferred from the target delivery terminal, it can be determined by analyzing the information such as the delivery route of the dispatched order and the delivery route of the unfinished order at the local delivery terminal, which can help the delivery side to better decide whether to accept or need it. Transfer out the transfer order. After the delivery party confirms the transfer, the server can further perform other processing, such as modifying the order record, modifying the parameters related to the delivery party in the order parameters of the forwarding order. The order re-plans the delivery route for the delivery party, etc.

As shown in FIG. 1B , it is a schematic page diagram of the client of the delivery side according to an exemplary embodiment of the present disclosure. In the example of FIG. 1B , the client of the delivery side shows a prompt message to forward the order to remind the delivery side of the The dispatched order, at the same time, the client terminal also provides a dispatch determination function, which can be a user-triggered control provided in the client terminal for the user to confirm whether to transfer the order; optional Yes, the prompt message also includes the avatar of the target delivery party, so that the delivery party of this delivery terminal can identify the target delivery party through the avatar. Optionally, the prompt message also includes the transfer reason information of the transfer order, and the transfer reason information may be determined after the transfer order is determined. It is determined by analyzing the information such as the delivery route of the dispatched order and the delivery route of the unfinished order at the delivery end.

As shown in FIG. 1C , it is a schematic diagram of a delivery client’s page according to an exemplary embodiment of the present disclosure. This embodiment shows a schematic diagram of transferring an order from a target delivery terminal to a dispatch order, and the delivery client shows a schematic diagram of a dispatch order. The prompt message of the order to remind the delivery party that there is an order that can be forwarded. The forwarded order is the order transferred from the target delivery terminal. At the same time, the client also provides a forwarding confirmation function. It can be a control provided in the client that can be triggered by the user, and can be used for the user to confirm whether to transfer the order; The avatar can identify the target shipper. Optionally, the prompt message also includes the transfer reason information of the transfer order. The transfer reason information may be determined after the transfer order is determined. For example, the transfer order is transferred from the target delivery It is determined by analyzing the information such as the delivery route of the dispatched order and the delivery route of the unfinished order at the delivery end.

Next, a detailed description will be given through an embodiment. In the delivery order processing solution of this embodiment, the delivery party takes the rider as an example, the delivery terminal takes the mobile phone as an example, and the communication signal takes the Bluetooth beacon signal as an example, as shown in Figure 2, which can include the following five aspects:

1) Use the beacon signal to determine whether the rider meeting event occurs

The rider's mobile phone will send the beacon signal at a certain frequency during the rider's order dispatching process, and also receive the beacon signal at the same time. When two riders meet, they both search for the other rider's beacon on each other's phones. Based on this, the type and frequency of beacon signals received on each rider’s mobile phone can be analyzed. If the beacon signal is continuously detected, it can be determined that the duration of the detected beacon signal exceeds a threshold, and it can be determined that the two riders have met for more than a certain period of time, and there is an opportunity to transfer the order.

2) Query the orders that have not been delivered on the rider

In this step, the orders that have not yet been delivered on the two riders can be collected. These orders may be more suitable for delivery by the riders who are currently on the delivery road. Therefore, it is necessary to detect the two bumpers in the bumper event. The orders on the rider are all counted.

3) Order similarity model

After querying the set of orders on the riders who meet, it is necessary to detect whether some of the uncompleted orders of the two riders are more suitable to be transferred to another rider. In this way, there is a need for a model that compares the similarity of orders. The model finds similar order pairs to confirm whether an order is more suitable for the attributes of all orders of another rider, such as order delivery direction, order pickup location, etc. Wait.

The order similarity model can be modeled and calculated using traditional machine learning models such as xgboost or deep learning models such as twin networks. The model can give whether a pair of orders are similar or not, and can also give the similarity value of a pair of orders, so as to facilitate the detection and calculation of the possibility of subsequent order transfer.

4) Calculate the similarity of the orders on the two riders, and find out the transfer orders that can be transferred out

At this time, it is necessary to compare all the uncompleted orders on the two meeting riders to find out the order that is more suitable for the other rider to deliver. The specific steps are: for each order, calculate the similarity with all other unfinished orders of the rider who undertakes the order, obtain an overall similarity Si, and then compare it with all the orders of the meeting riders to obtain an overall similarity value Sj , when Sj>Si, it means that the order is more suitable for another rider to deliver.

5) Dispatch orders

After the current steps have determined which unfinished orders are more suitable for delivery by the huddle rider, this step requires that the order that needs to be transferred out is transferred to another huddle rider in the scheduling system. As an example, the server can rewrite the dispatch record in the order system. On the client side, a prompt message for the dispatch order can be output.

As shown in FIG. 3, it is a flowchart of a method for processing a delivery order according to an exemplary embodiment of the present disclosure. The method is applied to a server, and the method includes:

In step 302, in response to receiving the target communication signal sent by the first delivery terminal, obtain information on the first delivery terminal and information on at least one second delivery terminal within an interactive range with the first delivery terminal. The first distribution terminal identifies the target communication signal carrying the first identification from the searched communication signal;

In step 304, based on the unfinished order information of the first delivery terminal and the unfinished order information of the second delivery terminal, calculate the dispatch order between the first delivery terminal and the second delivery terminal;

In step 306, according to the calculated order information of the dispatch order, the dispatch processing flow is executed.

In some examples, the transfer processing flow includes: updating the unfinished order information of the first delivery side and the unfinished order information of the second delivery side by using the order information of the delivery order, and updating the updated order The information is respectively sent to the first distribution terminal and the second distribution terminal.

In some examples, the dispatch processing flow includes: sending order information of the dispatched order to the first delivery terminal and the second delivery terminal, so as to prompt the first delivery terminal and the second delivery terminal. Whether the second delivery terminal executes the dispatch processing flow for the dispatch order.

In some examples, the forwarding order includes: an order that is not completed by the first delivery terminal and is forwarded to the second delivery terminal for delivery, and/or the second delivery terminal is not completed and forwarded to the second delivery terminal. An order that is delivered by the delivery side.

In some examples, the dispatch order is determined based on the similarity between the outstanding order information of the first delivery terminal and the outstanding order information of the second delivery terminal.

In some examples, the forwarding order includes: among the uncompleted orders of the first delivery side, the similarity with the first delivery side is lower than the similarity with the second delivery side, and/or the unfinished orders of the second delivery side In the order, the similarity with the second delivery terminal is lower than the similarity with the first delivery terminal.

In some examples, the method of obtaining the dispatched order includes any one of the following: comparing the overall similarity between the information of each unfinished order of the first delivery side and the information of all unfinished orders of the first delivery side, and the information of each unfinished order of the first delivery side. Determined by comparing the overall similarity between the pieces of uncompleted order information and all uncompleted order information on the second delivery end; The degree of similarity is determined by comparing the overall similarity between each uncompleted order information of the second delivery end and all uncompleted order information of the first delivery end.

Corresponding to the foregoing embodiments of the delivery order processing method, the present disclosure also provides embodiments of a delivery order processing apparatus and a computer device to which it is applied.

The embodiments of the delivery order processing apparatus of the present disclosure can be applied to computer equipment, such as smart phones, tablet computers, personal digital assistants, multimedia players, or server equipment. The apparatus embodiment may be implemented by software, or may be implemented by hardware or a combination of software and hardware. Taking software implementation as an example, as a device in a logical sense, it is formed by reading the corresponding computer program instructions in the non-volatile memory into the memory through the processor for processing the distribution order where it is located. From the perspective of hardware, as shown in FIG. 4 , it is a hardware structure diagram of the electronic device where the distribution order processing apparatus of the present disclosure is located, except for the processor 410 , the memory 430 , the network interface 420 , and the non-volatile components shown in FIG. 4 . In addition to the storage 440, the computer equipment where the delivery order processing apparatus 431 is located in the embodiment may also include other hardware according to the actual function of the computer equipment, which will not be repeated here.

As shown in FIG. 5 , FIG. 5 is a block diagram of a delivery order processing apparatus according to an exemplary embodiment of the present disclosure. The apparatus is applied to a delivery end, and the apparatus includes: a determination module 51 for searching for communication signals , identify the target communication signal carrying the first identification from the searched communication signal, and determine the terminal sending the target communication signal as the target delivery terminal; the order acquisition module 52 is used to obtain the delivery terminal and the target delivery terminal. A transfer order between terminals, the transfer order is determined based on the similarity between the unfinished order information of the current delivery terminal and the unfinished order information of the target delivery terminal; the execution module 53 is used to trigger the execution of the transfer order. Dispatch processing of dispatch orders.

In some examples, the determining module 51 is further configured to: identify a target communication signal carrying the first identifier from the searched communication signals, obtain the duration of the target communication signal, and respond to the duration satisfying a predetermined The set duration threshold determines that the delivery terminal that sends the target communication signal is the target delivery terminal.

In some examples, the determining module 51 is further configured to: identify the target communication signal carrying the first identifier from the searched communication signals, obtain the duration of the target communication signal and send it to the server to obtain the target communication signal. The target delivery terminal determined by the server, the target delivery terminal and the local delivery terminal identify the same target communication signal, and the duration of the same target communication signal satisfies a preset duration threshold.

In some examples, the target communication signal carrying the first identification is sent by a terminal set at a specific location.

In some examples, the first identification is carried in the name of the communication signal.

In some examples, the order acquisition module 52 is further configured to: send an acquisition request carrying the information of the target delivery terminal to the server, and receive the unfinished delivery of the target delivery terminal returned by the server according to the acquisition request. order information, and calculate the dispatch order according to the uncompleted order information of the current delivery end and the uncompleted order information of the target delivery end.

In some examples, the order obtaining module 52 is further configured to: send the information of the target delivery end to the server, so that the server can calculate the dispatch order; obtain the transfer order returned by the server Dispatch orders.

In some examples, the forwarded orders include: orders not completed by the current delivery terminal and forwarded to the target delivery terminal for delivery, and/or orders not completed by the target delivery terminal but forwarded to the current delivery terminal for delivery.

In some examples, the dispatching order is determined based on the similarity between the uncompleted order information of the current delivery terminal and the uncompleted order information of the target delivery terminal.

In some examples, the forwarding order includes: among the unfinished orders of the current delivery side, the similarity with the own delivery side is lower than the similarity with the target delivery side, and/or the unfinished orders of the target delivery side are the same as all orders. order that the similarity of the target delivery terminal is lower than the similarity to the current delivery terminal.

In some examples, the method of obtaining the dispatched order includes any of the following: comparing the overall similarity between the information of each uncompleted order of the current delivery end and the information of all uncompleted orders of the Determined by comparing the overall similarity between the order information and the information of all outstanding orders at the target delivery side; and/or, comparing the similarity between each outstanding order at the target delivery side and all unfinished orders at the target delivery side, and the similarity between each outstanding order at the target delivery side It is determined by comparing the similarity between an uncompleted order and all uncompleted orders on the delivery side.

In some examples, the device further includes a signal sending module for: sending a communication signal for other delivery terminals to search.

In some examples, the communication signal includes any of the following: a Bluetooth signal or a WiFi signal.

In some examples, the execution module 53 is further configured to: provide a function for determining the assignment of the assignment order, and obtain the triggering operation of the dispatcher of the current dispatcher through the function for determining the dispatch, so as to determine whether the dispatcher determines whether to A transfer or acceptance of said transfer order is required.

In some examples, the execution module 53 is further configured to obtain, through the assignment determination function, the distribution order in the case that the dispatch order is an order that has not been completed by the target dispatcher but is forwarded to the present dispatcher for distribution. In the assignment acceptance operation, it is determined that the delivery party accepts the assignment order, so as to determine that the assignment order is successfully assigned to the delivery terminal.

In some examples, the execution module 53 is further configured to: output a prompt message for the dispatched order at the local delivery end.

In some examples, the prompt message includes: identification information of the distribution party corresponding to the target distribution terminal, so that the distribution party of the current distribution terminal can identify the distribution party corresponding to the target distribution terminal through the identification information.

Correspondingly, the present disclosure also provides a delivery order processing device, as shown in FIG. 6 , the device is applied to a server, and the device may include:

The information acquisition module 61 is used to: in response to receiving the target communication signal sent by the first distribution terminal, acquire the information of the first distribution terminal and the information of at least one second distribution terminal within the interactive range with the first distribution terminal , the first distribution terminal identifies the target communication signal carrying the first identification from the searched communication signal;

The calculation module 62 is used for: based on the unfinished order information of the first delivery terminal and the unfinished order information of the second delivery terminal, calculate the dispatch order between the first delivery terminal and the second delivery terminal ;

The execution module 63 is configured to: execute the assignment process according to the calculated order information of the assignment order.

In some examples, the execution module 63 is further configured to: update the unfinished order information of the first delivery side and the unfinished order information of the second delivery side by using the order information of the dispatched order, and update the updated order information. The order information is sent to the first delivery terminal and the second delivery terminal respectively.

In some examples, the execution module 63 is further configured to: send the order information of the dispatched order to the first delivery terminal and the second delivery terminal, so as to prompt the first delivery terminal and the second delivery terminal Whether the second delivery terminal executes the dispatch processing flow for the dispatch order.

In some examples, the forwarding order includes: an order not completed by the first delivery terminal and forwarded to the second delivery terminal for delivery, and/or an order not completed by the second delivery terminal but forwarded to the first delivery terminal for delivery.

In some examples, the forwarding order is determined based on the similarity between the outstanding order information of the first delivery side and the unfinished order information of the second delivery side.

In some examples, the calculation method of the dispatch order includes any of the following:

The overall similarity between each unfinished order information of the first delivery end and all unfinished order information of the first delivery side is similar to the overall similarity of each unfinished order information of the first delivery side and all unfinished order information of the second delivery side calculated by comparing the degrees; and/or,

The overall similarity between each uncompleted order information on the second delivery end and all uncompleted order information on the second delivery end is similar to the overall similarity between each uncompleted order information on the second delivery end and all uncompleted order information on the first delivery end calculated by comparison.

Correspondingly, an embodiment of the present disclosure further provides a computer device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the aforementioned FIG. 1A when executing the program Embodiments of the delivery order processing method.

Correspondingly, an embodiment of the present disclosure further provides a computer device, including a memory, a processor, and a computer program stored in the memory and running on the processor, wherein the processor implements the aforementioned FIG. 3 when executing the program Embodiments of the delivery order processing method.

For the implementation process of the functions and functions of each module in the above-mentioned distribution order processing device, please refer to the implementation process of the corresponding steps in the above-mentioned distribution order processing method for details, which will not be repeated here.

For the apparatus embodiments, since they basically correspond to the method embodiments, reference may be made to the partial descriptions of the method embodiments for related parts. The device embodiments described above are only illustrative, wherein the modules described as separate components may or may not be physically separated, and the components displayed as modules may or may not be physical modules, that is, they may be located in One place, or it can be distributed over multiple network modules. Some or all of the modules can be selected according to actual needs to achieve the purpose of the solution of the present disclosure. Those of ordinary skill in the art can understand and implement it without creative effort.

The foregoing describes specific embodiments of the present disclosure. Other embodiments are within the scope of the appended claims. In some cases, the actions or steps recited in the claims can be performed in an order different from that in the embodiments and still achieve desirable results. Additionally, the processes depicted in the figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing are also possible or may be advantageous.

Other embodiments of the present disclosure will readily occur to those skilled in the art upon consideration of the specification and practice of the invention claimed herein. This disclosure is intended to cover any variations, uses, or adaptations of this specification that follow the general principles of this disclosure and include common general knowledge or techniques in the technical field to which this disclosure is not claimed . The specification and examples are to be regarded as exemplary only, with the true scope and spirit of the disclosure being indicated by the following claims.

It is to be understood that the present disclosure is not limited to the precise structures described above and illustrated in the accompanying drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

The above descriptions are only preferred embodiments of the present disclosure, and are not intended to limit the present disclosure. Any modifications, equivalent replacements, improvements, etc. made within the spirit and principles of the present disclosure shall be included in the present disclosure. within the scope of protection.

Claims

A delivery order processing method, the method being applied to a delivery terminal, the method comprising:

search for communication signals;

Identify the target communication signal carrying the first identifier from the searched communication signal;

Determining the terminal sending the target communication signal as the target delivery terminal;

Acquiring a dispatch order between the current delivery terminal and the target delivery terminal, where the allocation order is determined based on the unfinished order information of the current delivery terminal and the unfinished order information of the target delivery terminal;

Trigger execution of the dispatch processing flow for the dispatch order.
The method according to claim 1, wherein the determining of the terminal sending the target communication signal as the target delivery terminal comprises:

obtaining the duration of the target communication signal;

In response to the duration meeting a preset duration threshold, it is determined that the delivery terminal that sends the target communication signal is the target delivery terminal.
According to the method of claim 2, the target communication signal carrying the first identifier is sent by other delivery terminals.
The method according to claim 1, wherein the determining of the terminal sending the target communication signal as the target delivery terminal comprises:

obtaining the duration of the target communication signal;

sending the duration of the target communication signal to the server;

The target delivery terminal determined by the server is obtained. The target delivery terminal and the delivery terminal identify the same target communication signal, and the duration of the same target communication signal meets a preset duration threshold.
According to the method of claim 4, the target communication signal carrying the first identifier is sent by a terminal set at a specific location.
According to the method of claim 3 or 4, the first identification is carried in the name of the target communication signal.
The method according to claim 1, wherein acquiring the dispatch order between the current delivery terminal and the target delivery terminal comprises:

sending an acquisition request carrying the information of the target delivery terminal to the server;

receiving the uncompleted order information of the target delivery terminal returned by the server according to the acquisition request;

The dispatch order is calculated according to the unfinished order information of the current delivery terminal and the unfinished order information of the target delivery terminal.
The method according to claim 1, wherein acquiring the dispatch order between the current delivery terminal and the target delivery terminal comprises:

Send the information of the target delivery terminal to the server, so that the server can calculate the dispatch order;

Obtain the dispatch order returned by the server.
The method of claim 1, the dispatching order comprising:

Orders that are not completed by the current delivery terminal and are forwarded to the target delivery terminal for delivery, and/or

The order that is not completed by the target delivery terminal and is forwarded to the delivery terminal for delivery.
The method according to claim 9, wherein the dispatch order is determined based on the similarity between the uncompleted order information of the current delivery end and the uncompleted order information of the target delivery end.
The method of claim 10, the dispatching order comprising:

Among the uncompleted orders of this delivery side, the similarity with this delivery side is lower than the similarity with the target delivery side, and/or

Among the uncompleted orders of the target delivery terminal, the similarity degree with the target delivery terminal is lower than the similarity degree with the current delivery terminal.
The method according to claim 11, the method for obtaining the transfer order includes any of the following:

Calculate the overall similarity between each uncompleted order information of this delivery end and all unfinished order information of this delivery side, and the overall similarity of each unfinished order information of this delivery side and all unfinished order information of the target delivery side. comparatively determined; and/or,

Compare the similarity between each unfinished order of the target delivery end and all unfinished orders of the target delivery side, and the similarity of each unfinished order of the target delivery side and all unfinished orders of the delivery side to determine by comparing of.
The method according to claim 1, the transfer processing flow, comprising:

provide the assignment determination function for the assignment order,

The triggering operation of the delivery party of the local delivery terminal is acquired through the transfer determination function, so as to determine whether the delivery side of the local delivery terminal accepts the transfer-out or transfer-in of the transfer order.
A delivery order processing method, the method is applied to a server, and the method includes:

In response to receiving the target communication signal sent by the first distribution terminal, obtain the information of the first distribution terminal and the information of at least one second distribution terminal in the interactive range with the first distribution terminal, the first distribution terminal from the Identifying the target communication signal carrying the first identifier in the searched communication signal;

based on the unfinished order information of the first delivery side and the unfinished order information of the second delivery side, calculating a dispatch order between the first delivery side and the second delivery side;

According to the calculated order information of the dispatch order, the dispatch processing flow is executed.
The method of claim 14, the dispatch processing flow comprising:

Update the unfinished order information of the first delivery terminal and the unfinished order information of the second delivery terminal by using the order information of the dispatched order,

Send the updated order information to the first delivery terminal and the second delivery terminal respectively.
The method of claim 14, the dispatch processing flow comprising:

Sending the order information of the dispatched order to the first distribution terminal and the second distribution terminal to prompt the first distribution terminal and the second distribution terminal to perform the dispatching of the dispatched order Process flow.
The method of claim 14, the dispatching order comprising:

An order that is not completed by the first delivery terminal and is forwarded to the second delivery terminal for delivery, and/or

The order that the second delivery terminal has not completed and is forwarded to the first delivery terminal for delivery.
The method according to claim 17, wherein the dispatching order is determined based on the similarity between the uncompleted order information of the first delivery terminal and the unfinished order information of the second delivery terminal.
The method of claim 18, the dispatching order comprising:

Among the uncompleted orders of the first delivery terminal, the similarity to the first delivery terminal is lower than the similarity to the second delivery terminal, and/or

Among the uncompleted orders of the second delivery terminal, the similarity degree with the second delivery terminal is lower than the similarity degree with the first delivery terminal.
The method according to claim 19, the calculation method of the transfer order includes any of the following:

Compare the overall similarity between each uncompleted order information of the first delivery end and all uncompleted order information of the first delivery end, and the information of each unfinished order of the first delivery end and the second delivery end. Calculated by comparing the overall similarity of all outstanding order information; and/or,

Compare the overall similarity between each uncompleted order information of the second delivery end and all unfinished order information of the second delivery end, and the information of each uncompleted order of the second delivery end and the first delivery end. The overall similarity of all uncompleted order information is calculated by comparison.
A distribution order processing device, the device is applied to a distribution end, and the device includes:

A determination module, configured to search for communication signals, identify a target communication signal carrying the first identifier from the searched communication signals, and determine the terminal sending the target communication signal as a target delivery terminal;

an order acquisition module, configured to acquire a dispatch order between the current delivery terminal and the target delivery terminal, and the allocation order is determined based on the unfinished order information of the current delivery terminal and the unfinished order information of the target delivery terminal;

The execution module is used for triggering execution of the assignment processing flow of the assignment order.
A distribution order processing device, the device is applied to a server, and the device includes:

The information acquisition module is used for acquiring the information of the first distribution terminal and the information of at least one second distribution terminal in the interactive range with the first distribution terminal in response to receiving the target communication signal sent by the first distribution terminal, so The first distribution terminal identifies the target communication signal carrying the first identification from the searched communication signal;

a computing module, configured to calculate the dispatch order between the first delivery terminal and the second delivery terminal based on the unfinished order information of the first delivery terminal and the unfinished order information of the second delivery terminal;

The execution module is used for executing the dispatch processing flow according to the calculated order information of the dispatch order.
A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements any one of claims 1 to 13 when the processor executes the program The described delivery order processing method.
A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements any one of claims 14 to 20 when the processor executes the program The described delivery order processing method.
A computer storage medium, which stores at least one executable instruction, the executable instruction enables a processor to perform operations corresponding to the delivery order processing method according to any one of claims 1 to 13.
A computer storage medium, which stores at least one executable instruction, the executable instruction enables a processor to perform operations corresponding to the delivery order processing method according to any one of claims 14 to 20.