WO2022151592A1 - Employee performance assessment method and system, and storage medium - Google Patents

Employee performance assessment method and system, and storage medium Download PDF

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Publication number
WO2022151592A1
WO2022151592A1 PCT/CN2021/084312 CN2021084312W WO2022151592A1 WO 2022151592 A1 WO2022151592 A1 WO 2022151592A1 CN 2021084312 W CN2021084312 W CN 2021084312W WO 2022151592 A1 WO2022151592 A1 WO 2022151592A1
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complexity
employee
personal
activity
data
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PCT/CN2021/084312
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French (fr)
Chinese (zh)
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赵冬
王伟
郭志坚
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平安科技(深圳)有限公司
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Publication of WO2022151592A1 publication Critical patent/WO2022151592A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/25Integrating or interfacing systems involving database management systems
    • G06F16/254Extract, transform and load [ETL] procedures, e.g. ETL data flows in data warehouses
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/25Integrating or interfacing systems involving database management systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/27Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393Score-carding, benchmarking or key performance indicator [KPI] analysis

Definitions

  • the present application relates to big data processing technology, and in particular, to an employee effectiveness evaluation method, system and storage medium.
  • the manually collected data is single and the calculation method is only simple quantification, resulting in rough and unscientific analysis data obtained;
  • the present application provides an employee performance evaluation method, system and computer-readable storage medium, which mainly solve the problem of poor scientificity in employee performance evaluation.
  • the present application provides an employee effectiveness evaluation method, which is applied to an electronic device, and the method includes:
  • the complexity factor data and the activity factor data that meet the preset judgment conditions are respectively used as the complexity information data and the activity information data, and the percentile cleaning and the activity information data are respectively performed on the complexity information data and the activity information data. long-endian processing;
  • the employee's personal complexity profile is obtained according to the employee's personal complexity
  • the employee's personal activity profile is obtained according to the employee's personal activity level
  • the employee's personal inspection coordinates are obtained according to the employee's personal complexity and the employee's personal activity level.
  • the present application provides an employee effectiveness evaluation system, including a factor data acquisition unit, a personal activity and personal complexity acquisition unit, and a production capacity result display unit; wherein,
  • the factor data acquisition unit is used for acquiring complexity factor data and activity factor data of employee effectiveness from a preset system
  • the personal activity and personal complexity obtaining unit is used for taking the complexity factor data and the activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data, respectively, and for the complexity information.
  • the data and the activity information data are respectively subjected to percentile cleaning and long endian processing; the employee's personal complexity is calculated according to the complexity information data, and the employee's personal activity is calculated according to the activity information data;
  • the production capacity result display unit is used to obtain the employee's personal complexity portrait according to the employee's personal complexity, obtain the employee's personal activity portrait according to the employee's personal activity, and obtain the employee's personal activity portrait according to the employee's personal complexity and the employee's personal activity. Degree to obtain the coordinates of the employee's personal inspection.
  • the present application also provides a computer device, the computer device includes: at least one processor; and a memory communicatively connected to the at least one processor; A program executed by a processor, the program being executed by the at least one processor to enable the at least one processor to perform the employee performance assessment method as described above.
  • the present application also provides a computer-readable storage medium, which stores a computer program, and when the computer program is executed by a processor, implements the steps of the above-mentioned employee performance evaluation method.
  • the employee effectiveness evaluation method, system, computer equipment and computer-readable storage medium proposed in this application obtain the complexity factor data and activity factor data of employee effectiveness from a preset system; Factor data and activity factor data are used as complexity information data and activity information data respectively; perform percentile cleaning and long-end number processing on the complexity information data and activity information data respectively; calculate the personal complexity of employees and personal activity; according to the personal complexity and personal activity, obtain and display personal productivity results; the beneficial effects are as follows: 1) The collected data comprehensively includes the complexity factor data and activity factor data, so as to obtain comprehensive and scientific 2) The employee effectiveness evaluation system directly obtains the database data of the employee management system by establishing an interface, which can not only automatically obtain the complexity factor data and activity factor data of the employee effectiveness, but also realize the incremental synchronization and update of the data. ; 3) Scientific evaluation of employees' activity and work complexity.
  • Fig. 1 is the flow chart of the embodiment of the employee effectiveness evaluation method of the present application
  • FIG. 2 is a schematic diagram of the logical structure of the employee effectiveness evaluation system of the present application.
  • FIG. 3 is a schematic structural diagram of an embodiment of a computer device of the present application.
  • FIG. 1 shows the flow of an embodiment of the employee effectiveness evaluation method of the present application.
  • the method may be performed by an apparatus, and the apparatus may be implemented by software and/or hardware.
  • the employee effectiveness evaluation method, system, computer equipment and computer-readable storage medium proposed in this application, by acquiring complexity factor data and activity factor data;
  • the data is used as complexity information data and activity information data; perform percentile cleaning and long-end number processing on the complexity information data and activity information data, and obtain to determine the employee's personal complexity activity and personal activity complexity Obtain and present individual productivity results based on the individual activity and individual sophistication obtained.
  • the employee effectiveness evaluation method includes: step S110-step S140.
  • the hardware basis of the employee effectiveness evaluation method of the present application is an application cluster composed of multiple hosts, and the cluster stores synchronization data and operation and maintenance model data through an operation and maintenance database.
  • the application cluster synchronizes the complexity, activity and employee attendance data to the correlation factor database through HTTP requests and Kettle.
  • the correlation factor database is the software of the unit's daily employee management system, such as CMDB. Specifically, the complexity factor data is obtained from the CMDB system; the activity factor data is obtained from the associated problems, events, changes, monitoring and other systems.
  • the method for obtaining the complexity factor data and the activity factor data includes: connecting with the employee management system database through the ETL (Extract-Transform-Load) interface and the HTTP (HyperText Transfer Protocol, hypertext transfer protocol) interface, and requesting through HTTP
  • the Kettle tool obtains the complexity factor data and the activity factor data from the employee management system database, not only does not need to manually obtain the data, but also can realize incremental synchronization and update of the data.
  • Kettle is a foreign open source ETL tool, written in pure Java, with efficient and stable data extraction (data migration tool).
  • the activity factor is monitors is the monitoring configuration volume
  • alerts is the alarm processing volume
  • versions is the version management volume
  • changes is the change management volume
  • profiles is the configuration management volume
  • problems is the problem management volume
  • preventions is the active prevention volume
  • exceptions is the exception management volume volume
  • drs is the disaster recovery management volume
  • emerges is the emergency management volume
  • risks is the risk management volume
  • incidents is the incident management volume
  • requests is the service request volume.
  • S120 Take the complexity factor data and the activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data, respectively, and perform percentiles on the complexity information data and the activity information data respectively. Cleaning and long-endian processing.
  • the preset determination condition is a normal distribution value of the complexity factor data and the activity factor data determined according to a preset standard, wherein the preset standard is that the normal distribution is 90 % value.
  • normal distributions are constructed respectively for the complexity factor data and the activity factor data; the expected value ⁇ 1 of the complexity factor data, the standard deviation ⁇ 1 of the complexity factor data, and the activity factor are calculated respectively.
  • Percentile is a statistical term. If a set of data is sorted from large to small and the corresponding cumulative percentile is calculated, the value of the data corresponding to a percentile is called the percentile percentile of the digit. It can be expressed as: a group of n observations are arranged according to the size of the value. For example, the value at the position of P% is called the Pth percentile percentile; Pn means that there are n% of people below this number, such as: P95 That is, 95% of the people who answered are lower than this number.
  • the reason for long-tail processing is that, taking into account the comparability and computability of factors, the influence of each factor can be reflected, and some data that are not in the same order of magnitude need to be taken to the maximum value, or the maximum value is rounded up.
  • step S120 can also be omitted, and only the complexity factor data and the activity factor data are cleaned by percentiles; or only the complexity factor data and the activity factor data can be cleaned. Normal distribution cleaning, no longer cleaning by percentiles. That is, either percentile cleaning or normal distribution is used.
  • the method for determining an employee's personal activity level includes:
  • monitors is the amount of monitoring configuration
  • alerts is the amount of alarm processing
  • versions is the amount of version management
  • changes is the amount of change management
  • profiles is the amount of configuration management
  • problems is the amount of problem management
  • preventions is the amount of active prevention
  • exceptions is the amount of exception management
  • drs is the amount of disaster recovery management
  • emerges is the amount of emergency management
  • risks is the amount of risk management
  • incidents is the amount of incident management
  • requests is the amount of service requests.
  • the personal complexity is the personal total system complexity TSC, and the personal total system complexity TSC is obtained by the personal single system complexity PSC;
  • the method for obtaining the personal total system complexity TSC (Total System Complexity) and the personal single system complexity PSC (Per System Complexity) according to the complexity information data includes:
  • sg is the system level
  • les is the number of logical entities
  • hosts is the number of hosts
  • ins is the number of instances
  • dbs is the number of DB instances
  • sc is the number of personally responsible systems.
  • the personal complexity profile and the personal productivity activity profile can be obtained based on the user profile model in the prior art.
  • the personal complexity and personal activity obtained in step S130 are respectively input into the user portrait model, and the personal complexity portrait and the personal productivity activity portrait are obtained.
  • the data is extracted from the data that the factor amount of all employees covers 70% in the normal distribution, and the logarithm of each factor with the maximum value of each factor sequence as the base is obtained,
  • the purpose is to solve the long-tailed data.
  • the P25-P75 data range within 70% and the average of all data within the range are obtained as the reference standard for user factors. ;
  • *10 to avoid the observation effect caused by 0 and then +10, the original size order has not changed; in the specific implementation process, you can also obtain the normal distribution 90% range or Other ranges of Pn serve as reference standards.
  • the data is obtained by taking the factor amount of all employees covering 70% of the normal distribution, and obtaining the logarithm of each factor with the maximum value of each factor sequence as the base. It is to solve long-tailed data, so that each factor is in the same order of magnitude; after obtaining 70% of the range, then obtain the P25-P75 data range within 70%, and the average of all data within the range, as the reference standard for user factors ; For the convenience of observation, the logarithmic values are all *10; in the specific implementation process, the 90% range of the normal distribution or other ranges of Pn can also be obtained as the reference standard.
  • the personal inspection coordinates are obtained from the complexity information data and the activity information data; the personal intensity vector is obtained from the personal working time and work intensity data.
  • intensity coordinates can also be obtained.
  • the intensity coordinates are used to examine individuals by forming a two-dimensional index of individual working hours and intensity; the origin of the coordinates is (average working intensity, daily working hours).
  • the inspection coordinates are to inspect individual productivity and compliance through the two-dimensional indicators formed by system activity and complexity.
  • the following coordinate system the origin of the coordinates is (complexity average, activity average) and the abscissa is the system activity, indicating that the individual Daily operation and maintenance capacity; the ordinate is the complexity of the system, indicating that individuals are responsible for the complexity of the system; high activity and high complexity indicate high productivity and compliance; low activity and high complexity indicate low production capacity.
  • Operation and maintenance specifications are used to manage daily operation and maintenance work; high activity and low complexity indicate high productivity and compliance; low activity and low complexity indicate low productivity and daily operation and maintenance work is not carried out in accordance with the operation and maintenance specifications management.
  • When a person inspects the first quadrant of the coordinates it can indicate that the employee is highly active, complex, and has high productivity and compliance. You can check whether the employee's activity and complexity are within a reasonable range.
  • the group capacity can also be obtained.
  • the group capacity calculation needs to logarithmically superimpose the individual complexity * the number of systems in charge of the individual; when comparing the production capacity activity of each group, it cannot be directly compared, and needs to be divided by the number of people in each group. Per capita production capacity comparison.
  • the working time data the effective clock-in time of the department in May, June, and July, the cloud desktop time, the VPN time;
  • the activity data the event volume, the change volume, etc. in May, June, and July; 90% (70%) refers to sample data covering 90% (70%) of the area of the normal distribution. If the data in the first and fourth quadrants of the intensity coordinates show that the working hours and intensity of most people are within a reasonable range, and the number of people who examine the activity and complexity of the coordinates in the third quadrant is relatively large, it can be shown that a considerable number of people do not follow the standards.
  • the operation and maintenance specification requires the management of the operation and maintenance work.
  • the production capacity of a person and group and whether the compliance is met can be obtained.
  • the result is not a clear result, but a comprehensive evaluation; for example, a person can inspect the first quadrant of the coordinates It means that the employee is highly active, complex, and has high productivity and compliance. You can check whether the employee's activity and complexity are within a reasonable range, and you can further see the employee's personal productivity portrait. Get a basic performance evaluation.
  • the employee effectiveness evaluation method of the present application comprehensively includes the complexity factor data and the activity factor data through the collected data, thereby obtaining comprehensive and scientific employee effectiveness analysis results; the employee effectiveness evaluation system directly obtains the employee management system database data by establishing an interface, Not only can the complexity factor data and activity factor data be automatically obtained, but also the incremental synchronization and update of the data can be achieved; the technical effect of scientifically evaluating the activity and work complexity of employees can be achieved.
  • FIG. 2 is a schematic diagram of the logical structure of the employee effectiveness evaluation system of the application; refer to FIG. 2 .
  • the present application provides an employee effectiveness evaluation system 200, including a factor data acquisition unit 210, a personal activity and personal complexity acquisition unit 220, and a productivity result display unit 230; wherein,
  • the factor data obtaining unit 210 is used to obtain the complexity factor data and activity factor data of employee performance from the preset system
  • the personal activity and personal complexity obtaining unit 220 is configured to use the complexity factor data and the activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data, respectively, and determine the complexity Information data and activity information data are respectively subjected to percentile cleaning and long endian processing; the employee's personal complexity is calculated according to the complexity information data, and the employee's personal activity is calculated according to the activity information data;
  • the production capacity result display unit 230 is configured to obtain the employee's personal complexity portrait according to the employee's personal complexity, obtain the employee's personal activity portrait according to the employee's personal activity, and obtain the employee's personal activity portrait according to the employee's personal complexity and the employee's personal complexity. Activity gets the coordinates of an employee's personal inspection.
  • the personal activity and personal complexity obtaining unit 220 includes a determination module 221, a processing module 222 and an obtaining module 223; wherein,
  • the judging module 221 is configured to use the complexity factor data and activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data respectively; the processing module 222 is used for the complexity information data. Perform percentile cleaning and long-mantissa processing with the activity information data respectively; the acquisition module 223 is used to calculate the personal complexity of the employee according to the complexity information data, and calculate the personal complexity of the employee according to the activity information data. Activity.
  • the factor data acquisition unit 210 includes an interface connection module 211 and a data acquisition module 212;
  • the interface connection module 211 is used to connect with the employee management system database through the ETL interface and the HTTP interface; the data acquisition module 212 is used to obtain the complexity from the employee management system database through HTTP request and Kettle tool Factor data and activity factor data.
  • the employee effectiveness evaluation system of the present application comprehensively includes the complexity factor data and activity factor data through the collected data, thereby obtaining comprehensive and scientific employee effectiveness analysis results; the employee effectiveness evaluation system directly obtains the employee management system database data by establishing an interface, Not only can the complexity factor data and activity factor data be automatically obtained, but also the incremental synchronization and update of the data can be achieved; the technical effect of scientifically evaluating the activity and work complexity of employees can be achieved.
  • the present application provides an employee effectiveness evaluation method, which is applied to a computer device 3 .
  • FIG. 3 shows an application environment according to a preferred embodiment of the employee effectiveness evaluation method of the present application.
  • the computer device 3 may be a terminal device with computing functions, such as a server, a smart phone, a tablet computer, a portable computer, and a desktop computer.
  • the computer device 3 includes: a processor 32 , a memory 31 , a communication bus 33 and a network interface 35 .
  • the memory 31 includes at least one type of readable storage medium.
  • the readable storage medium may be non-volatile or volatile.
  • the at least one type of readable storage medium may be a non-volatile storage medium such as a flash memory, a hard disk, a multimedia card, a card-type memory 31, or the like.
  • the readable storage medium may be an internal storage unit of the computer device 3 , such as a hard disk of the computer device 3 .
  • the readable storage medium may also be the external memory 31 of the computer device 3, for example, a plug-in hard disk, a smart memory card (Smart Media Card, SMC) equipped on the computer device 3 , Secure Digital (Secure Digital, SD) card, flash memory card (Flash Card) and so on.
  • a plug-in hard disk for example, a plug-in hard disk, a smart memory card (Smart Media Card, SMC) equipped on the computer device 3 , Secure Digital (Secure Digital, SD) card, flash memory card (Flash Card) and so on.
  • the readable storage medium of the memory 31 is generally used to store the employee performance evaluation program 30 installed in the computer device 3 and the like.
  • the memory 31 can also be used to temporarily store data that has been output or will be output.
  • the processor 32 may be a central processing unit (Central Processing Unit, CPU), a microprocessor or other data processing chip in some embodiments, for running program codes or processing data stored in the memory 31, such as performing employee performance assessments Procedure 30 et al.
  • CPU Central Processing Unit
  • microprocessor or other data processing chip in some embodiments, for running program codes or processing data stored in the memory 31, such as performing employee performance assessments Procedure 30 et al.
  • the communication bus 33 is used to realize the connection communication between these components.
  • the network interface 34 may optionally include a standard wired interface, a wireless interface (such as a WI-FI interface), and is generally used to establish a communication connection between the computer device 3 and other electronic devices.
  • Figure 3 shows only the computer device 3 having components 31-34, but it should be understood that implementation of all of the illustrated components is not required and that more or fewer components may be implemented instead.
  • the computer equipment 3 may also include a user interface
  • the user interface may include an input unit such as a keyboard (Keyboard), a voice input device such as a microphone (microphone), etc., a device with a voice recognition function, a voice output device such as a sound box, a headset, etc.
  • the user interface may also include a standard wired interface and a wireless interface.
  • the computer device 3 may further include a display, which may also be referred to as a display screen or a display unit.
  • a display which may also be referred to as a display screen or a display unit.
  • it can be an LED display, a liquid crystal display, a touch-sensitive liquid crystal display, an organic light-emitting diode (Organic Light-Emitting Diode, OLED) touch device, and the like.
  • the display is used for displaying information processed in the computer device 3 and for displaying a visual user interface.
  • the computer device 3 may further include a radio frequency (Radio Frequency, RF) circuit, a sensor, an audio circuit, and the like, which will not be repeated here.
  • RF Radio Frequency
  • the memory 31 as a computer storage medium may include an operating system and an employee performance evaluation program 30 ; the processor 32 implements the following when executing the employee performance evaluation program 30 stored in the memory 31 Steps: Obtain the complexity factor data and activity factor data of employee performance from the preset system; take the complexity factor data and activity factor data that meet the preset judgment conditions as the complexity information data and activity information data, respectively, Perform percentile cleaning and long-endian processing on the complexity information data and the activity information data respectively; calculate the employee's personal complexity according to the complexity information data, and calculate the employee's personal complexity according to the activity information data Activity degree; obtain the employee's personal complexity portrait according to the employee's personal complexity, obtain the employee's personal activity portrait according to the employee's personal activity degree, and obtain the employee's personal inspection according to the employee's personal complexity and the employee's personal activity degree coordinate.
  • the employee effectiveness assessment program 30 can also be divided into one or more modules, and one or more modules are stored in the memory 31 and executed by the processor 32 to complete the present application.
  • the modules referred to in this application refer to a series of computer program segments that can perform specific functions.
  • the employee effectiveness evaluation program 30 can be divided into a factor data acquisition unit 210 , a personal activity and personal complexity acquisition unit 220 , and a productivity result display unit 230 .
  • the present application also proposes a computer-readable storage medium, which is a volatile storage medium or a non-volatile storage medium, and mainly includes a storage data area and a storage program area, wherein the storage data area can store data according to The data created by the use of the blockchain node, etc., the storage program area can store the operating system, the application program required for at least one function, and the computer-readable storage medium includes an employee performance evaluation program, and the employee performance evaluation program is The processor implements operations such as employee performance evaluation methods when executed.
  • the employee effectiveness evaluation method, system, computer equipment and computer-readable storage medium of the present application can comprehensively include complexity factor data and activity factor data through the collected data, thereby obtaining comprehensive and scientific employee effectiveness analysis results.
  • the employee effectiveness evaluation system directly obtains the database data of the employee management system by establishing an interface, which can not only automatically obtain the complexity factor data and activity factor data, but also realize the incremental synchronization and update of the data;
  • the blockchain referred to in this application is a new application mode of computer technologies such as distributed data storage, point-to-point transmission, consensus mechanism, and encryption algorithm.
  • Blockchain essentially a decentralized database, is a series of data blocks associated with cryptographic methods. Each data block contains a batch of network transaction information to verify its Validity of information (anti-counterfeiting) and generation of the next block.
  • the blockchain can include the underlying platform of the blockchain, the platform product service layer, and the application service layer.

Abstract

An employee performance assessment method and system. The method comprises: obtaining employee performance complexity level factor data and activity level factor data from within a preset system (S110); taking activity level factor data and complexity level factor data conforming to a preset determination condition to respectively serve as activity level information data and complexity level information data, and respectively performing percentile cleanup and long mantissa processing on the complexity level information data and the activity level information data (S120); calculating a personal activity level and a personal complexity level of an employee; and obtaining and presenting a personal productivity result according to the personal complexity level and the personal activity level. The present method further relates to blockchain technology, where data is stored in a blockchain, and the present method is able achieve a technical effect of scientifically assessing aspects of an employee such as an activity level and a work complexity level.

Description

员工效能评估方法、系统及存储介质Employee effectiveness evaluation method, system and storage medium
本申请要求于2021年1月18日提交中国专利局、申请号为202110062598.7,发明名称为“员工效能评估方法、系统及存储介质”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。This application claims the priority of the Chinese patent application filed on January 18, 2021 with the application number 202110062598.7 and the invention titled "Employee Effectiveness Evaluation Method, System and Storage Medium", the entire contents of which are incorporated herein by reference Applying.
技术领域technical field
本申请涉及大数据处理技术,尤其涉及一种员工效能评估方法、系统及存储介质。The present application relates to big data processing technology, and in particular, to an employee effectiveness evaluation method, system and storage medium.
背景技术Background technique
员工效能评价是指分析员工的各项能力对其绩效影响力的大小。申请人意识到,目前的效能评价体系针对员工工作完成量和员工的考勤状况构建的,但是存在的弊端如下:Employee effectiveness evaluation refers to the analysis of the influence of various abilities of employees on their performance. The applicant realizes that the current performance evaluation system is constructed according to the amount of work completed by employees and the attendance status of employees, but the disadvantages are as follows:
1、人工收集的数据单一且计算的方式仅为简单的量化,导致所获得的分析数据较为粗糙、科学性差;1. The manually collected data is single and the calculation method is only simple quantification, resulting in rough and unscientific analysis data obtained;
2、员工效能评价系统与员工管理系统数据无法共享,导致员工效能评价系统的数据获取效率较低;2. The data of the employee effectiveness evaluation system and the employee management system cannot be shared, resulting in low data acquisition efficiency of the employee effectiveness evaluation system;
因此,亟需一种高效的、科学性高的员工效能评估方法。Therefore, there is an urgent need for an efficient and scientific evaluation method of employee effectiveness.
发明内容SUMMARY OF THE INVENTION
本申请提供一种员工效能评估方法、系统及计算机可读存储介质,其主要解决员工效能评价科学性差的问题。The present application provides an employee performance evaluation method, system and computer-readable storage medium, which mainly solve the problem of poor scientificity in employee performance evaluation.
为实现上述目的,本申请提供一种员工效能评估方法,应用于电子装置,所述方法包括:In order to achieve the above object, the present application provides an employee effectiveness evaluation method, which is applied to an electronic device, and the method includes:
从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;Obtain the complexity factor data and activity factor data of employee effectiveness from the preset system;
将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;The complexity factor data and the activity factor data that meet the preset judgment conditions are respectively used as the complexity information data and the activity information data, and the percentile cleaning and the activity information data are respectively performed on the complexity information data and the activity information data. long-endian processing;
根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;Calculate the personal complexity of the employee according to the complexity information data, and calculate the personal activity of the employee according to the activity information data;
根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。The employee's personal complexity profile is obtained according to the employee's personal complexity, the employee's personal activity profile is obtained according to the employee's personal activity level, and the employee's personal inspection coordinates are obtained according to the employee's personal complexity and the employee's personal activity level.
为实现上述目的,本申请提供一种员工效能评估系统,包括因子数据获取单元、个人活跃度以及个人复杂度获取单元和产能结果展示单元;其中,In order to achieve the above purpose, the present application provides an employee effectiveness evaluation system, including a factor data acquisition unit, a personal activity and personal complexity acquisition unit, and a production capacity result display unit; wherein,
所述因子数据获取单元,用于从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;The factor data acquisition unit is used for acquiring complexity factor data and activity factor data of employee effectiveness from a preset system;
所述个人活跃度以及个人复杂度获取单元,用于将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;The personal activity and personal complexity obtaining unit is used for taking the complexity factor data and the activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data, respectively, and for the complexity information. The data and the activity information data are respectively subjected to percentile cleaning and long endian processing; the employee's personal complexity is calculated according to the complexity information data, and the employee's personal activity is calculated according to the activity information data;
所述产能结果展示单元,用于根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。The production capacity result display unit is used to obtain the employee's personal complexity portrait according to the employee's personal complexity, obtain the employee's personal activity portrait according to the employee's personal activity, and obtain the employee's personal activity portrait according to the employee's personal complexity and the employee's personal activity. Degree to obtain the coordinates of the employee's personal inspection.
为实现上述目的,本申请还提供一种计算机设备,该计算机设备包括:至少一个处理器;以及,与所述至少一个处理器通信连接的存储器;其中,所述存储器存储有可被所述至少一个处理器执行的程序,所述程序被所述至少一个处理器执行,以使所述至少一个处理器能够执行如上述的员工效能评估方法。To achieve the above object, the present application also provides a computer device, the computer device includes: at least one processor; and a memory communicatively connected to the at least one processor; A program executed by a processor, the program being executed by the at least one processor to enable the at least one processor to perform the employee performance assessment method as described above.
此外,为实现上述目的,本申请还提供一种计算机可读存储介质,存储有计算机程序,所述计算机程序被处理器执行时,实现上述的员工效能评估方法的步骤。In addition, in order to achieve the above object, the present application also provides a computer-readable storage medium, which stores a computer program, and when the computer program is executed by a processor, implements the steps of the above-mentioned employee performance evaluation method.
本申请提出的员工效能评估方法、系统、计算机设备及计算机可读存储介质,通过从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据;并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗以及长尾数处理;计算员工的个人复杂度以及个人活跃度;根据所述个人复杂度和个人活跃度,获得并展示个人产能结果;有益效果如下:1)收集的数据比较全面包含复杂度因子数据和活跃度因子数据,进而获得全面、科学的员工效能分析结果;2)员工效能评价系统通过建立接口直接获取员工管理系统数据库数据,不仅可以自动获取员工效能的复杂度因子数据和活跃度因子数据,还可以实现数据的增量同步和更新;3)对员工的活跃度以及工作复杂度等方面进行科学评估。The employee effectiveness evaluation method, system, computer equipment and computer-readable storage medium proposed in this application obtain the complexity factor data and activity factor data of employee effectiveness from a preset system; Factor data and activity factor data are used as complexity information data and activity information data respectively; perform percentile cleaning and long-end number processing on the complexity information data and activity information data respectively; calculate the personal complexity of employees and personal activity; according to the personal complexity and personal activity, obtain and display personal productivity results; the beneficial effects are as follows: 1) The collected data comprehensively includes the complexity factor data and activity factor data, so as to obtain comprehensive and scientific 2) The employee effectiveness evaluation system directly obtains the database data of the employee management system by establishing an interface, which can not only automatically obtain the complexity factor data and activity factor data of the employee effectiveness, but also realize the incremental synchronization and update of the data. ; 3) Scientific evaluation of employees' activity and work complexity.
附图说明Description of drawings
图1为本申请的员工效能评估方法的实施例的流程图;Fig. 1 is the flow chart of the embodiment of the employee effectiveness evaluation method of the present application;
图2本申请的员工效能评估系统的逻辑结构示意图;2 is a schematic diagram of the logical structure of the employee effectiveness evaluation system of the present application;
图3为本申请的计算机设备的实施例的结构示意图;3 is a schematic structural diagram of an embodiment of a computer device of the present application;
具体实施方式Detailed ways
应当理解,此处所描述的具体实施例仅仅用以解释本申请,并不用于限定本申请。It should be understood that the specific embodiments described herein are only used to explain the present application, but not to limit the present application.
为了提高用户的员工效能评价效率,本申请提供一种员工效能评估方法。图1示出了本申请员工效能评估方法的实施例的流程。参照图1所示,该方法可以由一个装置执行,该装置可以由软件和/或硬件实现。In order to improve the user's employee effectiveness evaluation efficiency, the present application provides an employee effectiveness evaluation method. FIG. 1 shows the flow of an embodiment of the employee effectiveness evaluation method of the present application. Referring to FIG. 1 , the method may be performed by an apparatus, and the apparatus may be implemented by software and/or hardware.
本申请提出的员工效能评估方法、系统、计算机设备及计算机可读存储介质,通过获取复杂度因子数据和活跃度因子数据;将符合预设的判定条件的复杂度因子数据和所述活跃度因子数据作为复杂度信息数据和活跃度信息数据;对所述复杂度信息数据和活跃度信息数据进行百分位数清洗以及长尾数处理,并获以确定取员工的个人复杂活跃度以及个人活跃复杂度;根据所获得的个人活跃度和个人复杂度,获得并展示个人产能结果。The employee effectiveness evaluation method, system, computer equipment and computer-readable storage medium proposed in this application, by acquiring complexity factor data and activity factor data; The data is used as complexity information data and activity information data; perform percentile cleaning and long-end number processing on the complexity information data and activity information data, and obtain to determine the employee's personal complexity activity and personal activity complexity Obtain and present individual productivity results based on the individual activity and individual sophistication obtained.
员工效能评估方法包括:步骤S110-步骤S140。The employee effectiveness evaluation method includes: step S110-step S140.
S110、从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据。S110. Acquire complexity factor data and activity factor data of employee effectiveness from a preset system.
本申请的员工效能评估方法的硬件基础为多台主机组成的应用集群,该集群通过运维数据库进行存放同步数据和运维模型数据。应用集群通过HTTP请求和Kettle将复杂度、活跃度和员工考勤数据同步至关联因子数据库中,关联因子数据库即为单位的日常员工管理系统的软件,例如CMDB。具体的说,复杂度因子数据从CMDB系统获取;活跃度因子数据从关联的问题、事件、变更、监控等系统中获取。The hardware basis of the employee effectiveness evaluation method of the present application is an application cluster composed of multiple hosts, and the cluster stores synchronization data and operation and maintenance model data through an operation and maintenance database. The application cluster synchronizes the complexity, activity and employee attendance data to the correlation factor database through HTTP requests and Kettle. The correlation factor database is the software of the unit's daily employee management system, such as CMDB. Specifically, the complexity factor data is obtained from the CMDB system; the activity factor data is obtained from the associated problems, events, changes, monitoring and other systems.
所述复杂度因子数据和活跃度因子数据的获取方法包括:通过ETL(Extract-Transform-Load)接口和HTTP(HyperText Transfer Protocol,超文本传输协议)接口与员工管理系统数据库相连接,通过HTTP请求和Kettle工具从所述员工管理系统数据库获取所述复杂度因子数据和活跃度因子数据,不仅不用手动获取数据,而且还可以实现数据的增量同步和更新。其中,Kettle是一款国外开源的ETL工具,纯Java编写,数据抽取高效稳定(数据迁移工具)。Kettle中有两种脚本文件,transformation和job,transformation完成针对数据的基础转换,job则完成整个工作流的控制。The method for obtaining the complexity factor data and the activity factor data includes: connecting with the employee management system database through the ETL (Extract-Transform-Load) interface and the HTTP (HyperText Transfer Protocol, hypertext transfer protocol) interface, and requesting through HTTP And the Kettle tool obtains the complexity factor data and the activity factor data from the employee management system database, not only does not need to manually obtain the data, but also can realize incremental synchronization and update of the data. Among them, Kettle is a foreign open source ETL tool, written in pure Java, with efficient and stable data extraction (data migration tool). There are two script files in Kettle, transformation and job. Transformation completes the basic transformation of data, and job completes the control of the entire workflow.
活跃度因子为monitors为监控配置量、alerts为告警处理量、versions为版本管理量、changes为变更管理量、profiles为配置管理量、problems为问题管理量、preventions为主动预防量、exceptions为异常管理量、drs为容灾管理量、emergences为应急管理量、risks为风险管理量、incidents为事件管理量以及requests为服务请求量。The activity factor is monitors is the monitoring configuration volume, alerts is the alarm processing volume, versions is the version management volume, changes is the change management volume, profiles is the configuration management volume, problems is the problem management volume, preventions is the active prevention volume, and exceptions is the exception management volume volume, drs is the disaster recovery management volume, emerges is the emergency management volume, risks is the risk management volume, incidents is the incident management volume, and requests is the service request volume.
复杂度因子为sg为系统等级、les为逻辑实体数、hosts为主机数、ins为实例数、dbs为DB实例数、sc为个人负责系统数。进一步的,还会获取员工的工作时长以及员工的工作强度,工作强度每日量=工作总量/总月数/考勤打卡次数。The complexity factor is sg is the system level, les is the number of logical entities, hosts is the number of hosts, ins is the number of instances, dbs is the number of DB instances, and sc is the number of systems in charge of individuals. Further, the working hours of the employees and the work intensity of the employees are also obtained. The daily workload of the work intensity = the total amount of work / the total number of months / the number of attendance punches.
在具体的实施过程中,需要针对每个运维员工进行人力产能进行考察,产能的考察最终会体现在活跃度和复杂度两个维度上面,活跃度体现在ITIL流程中各个节点及公司自定义的节点的产量,如事件处理量、问题处理量、监控配置及处理量;另外,除了获取产出量之外,还需要获取复杂度,体现在每个人负责的系统的各个因子,最终结合活跃度和复杂度才能从人所从事的运维工作的复杂度、处理量体现出人的合规性、强度及其产能,从而可以计算出整个组的强度和产能情况。为了获得各个因子,需要通过ETL和HTTP接口打通各个节点的管理系统和CMDB系统,获取节点中的每个人的处理量和系统复杂度,对于企业而言,在不能加硬件成本的情况下,构建一个科学有效的云员工效能评价系统。In the specific implementation process, it is necessary to inspect the human capacity of each operation and maintenance employee. The inspection of capacity will ultimately be reflected in the two dimensions of activity and complexity. The activity is reflected in each node in the ITIL process and the company's customization. The output of the nodes, such as event processing volume, problem processing volume, monitoring configuration and processing volume; in addition, in addition to obtaining the output volume, it is also necessary to obtain the complexity, which is reflected in the various factors of the system that each person is responsible for, and finally combines the active The complexity and complexity of the operation and maintenance work performed by the person can reflect the compliance, intensity and production capacity of the person, so that the intensity and production capacity of the entire group can be calculated. In order to obtain each factor, it is necessary to open up the management system and CMDB system of each node through ETL and HTTP interfaces, and obtain the processing volume and system complexity of each person in the node. A scientific and effective cloud employee performance evaluation system.
S120、将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信 息数据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理。S120. Take the complexity factor data and the activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data, respectively, and perform percentiles on the complexity information data and the activity information data respectively. Cleaning and long-endian processing.
在一个具体的实施例中,所述预设的判定条件为根据预设标准确定的复杂度因子数据和活跃度因子数据的正态分布值,其中,所述预设标准为正态分布为90%的值。In a specific embodiment, the preset determination condition is a normal distribution value of the complexity factor data and the activity factor data determined according to a preset standard, wherein the preset standard is that the normal distribution is 90 % value.
具体地说,将所述复杂度因子数据和所述活跃度因子数据分别构建正态分布;分别计算所述复杂度因子数据的期望值μ 1、复杂度因子数据的标准差σ 1以及所述活跃度因子数据的期望值μ 2、活跃度因子数据的标准差σ 2;根据复杂度因子数据的期望值μ 1和标准差σ 1,筛选的符合预设条件的复杂度因子数据的正态分布值作为复杂度信息数据;其中,所述预设条件为x=1.65σ 11;根据活跃度因子数据的期望值μ 2和标准差σ 2,筛选的符合预设条件的活跃度因子数据的正态分布值作为活跃度信息数据;其中,所述预设条件为x=1.65σ 22Specifically, normal distributions are constructed respectively for the complexity factor data and the activity factor data; the expected value μ 1 of the complexity factor data, the standard deviation σ 1 of the complexity factor data, and the activity factor are calculated respectively. The expected value μ 2 of the degree factor data and the standard deviation σ 2 of the activity factor data; according to the expected value μ 1 and the standard deviation σ 1 of the complexity factor data, the normal distribution value of the selected complexity factor data that meets the preset conditions is taken as Complexity information data; wherein, the preset condition is x=1.65σ 11 ; according to the expected value μ 2 and standard deviation σ 2 of the activity factor data, the positive value of the selected activity factor data that meets the preset condition is The state distribution value is used as the activity information data; wherein, the preset condition is x=1.65σ 22 .
需要说明的是,对复杂度因子数据或者活跃度因子数据获取标准的活跃度因子的取正态分布为90%(或70%,可以具体调整)的值,每个因子最大为μ+λσ,最小为μ-λσ,默认值为μ-λσ,如果μ-λσ小于0,取0值。μ为期望值,σ为标准差;根据活跃度因子,后续可以得出运维员工效能基本画像。当取值为90%时,(x-μ)/σ=1.65;当取值为70%时,(x-μ)/σ=1.03。It should be noted that the normal distribution of the standard activity factor for the complexity factor data or activity factor data acquisition is a value of 90% (or 70%, which can be adjusted specifically), and the maximum value of each factor is μ+λσ, The minimum value is μ-λσ, and the default value is μ-λσ. If μ-λσ is less than 0, the value is 0. μ is the expected value, and σ is the standard deviation; according to the activity factor, the basic portrait of the performance of the operation and maintenance staff can be obtained later. When the value is 90%, (x-μ)/σ=1.65; when the value is 70%, (x-μ)/σ=1.03.
百分位数(Pn)是统计学术语,如果将一组数据从大到小排序,并计算相应的累计百分位,则某一百分位所对应数据的值就称为这一百分位的百分位数。可表示为:一组n个观测值按数值大小排列如,处于P%位置的值称第P百分位数百分位数;Pn就是说有n%的人低于这个数,如:P95就是有答95%的人低于这个数。Percentile (Pn) is a statistical term. If a set of data is sorted from large to small and the corresponding cumulative percentile is calculated, the value of the data corresponding to a percentile is called the percentile percentile of the digit. It can be expressed as: a group of n observations are arranged according to the size of the value. For example, the value at the position of P% is called the Pth percentile percentile; Pn means that there are n% of people below this number, such as: P95 That is, 95% of the people who answered are lower than this number.
计算第p百分位数,以递增顺序排列原始数据,计算指数i=np%,若i不是整数,将i向上取整,大于i的毗邻整数即为第p百分位数的位置。若i是整数,则第p百分位数是第i项与第i+l项数据的平均值。Calculate the pth percentile, arrange the original data in increasing order, and calculate the index i=np%. If i is not an integer, round up i, and the adjacent integer greater than i is the position of the pth percentile. If i is an integer, then the p-th percentile is the average of the i-th and i+l-th data.
进行长尾数处理的原因是,同时考虑到因子的可比性和可计算性,将每个因子的影响度都能体现出来,需要将一些不在同一数量级的数据取最大值,或者最大值上取整的整十(整百、整千)整数为底数的对数的对数值,以便可以处理掉长尾数据的影响;以1个主机和100个实例的场景为例,主机1个,但是实例有100个,甚至更大,所以为了能体现1的影响度和100的影响度,就取最大值为底数的对数,使得因子都在0-1之间,在同一数量级。The reason for long-tail processing is that, taking into account the comparability and computability of factors, the influence of each factor can be reflected, and some data that are not in the same order of magnitude need to be taken to the maximum value, or the maximum value is rounded up. The logarithmic value of the logarithm of the whole ten (whole hundred, whole thousand) integer as the base, so that the influence of long-tail data can be dealt with; taking the scenario of 1 host and 100 instances as an example, there is 1 host, but the instance has 100, or even larger, so in order to reflect the influence of 1 and the influence of 100, the logarithm of the maximum value is taken as the base, so that the factors are all between 0-1, in the same order of magnitude.
通过对所述复杂度信息数据和活跃度信息数据进行百分位数清洗以及长尾数处理,以获得更有效,更精准的数据。By performing percentile cleaning and long-endian processing on the complexity information data and the activity information data, more effective and accurate data can be obtained.
S130、根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;S130, calculating the personal complexity of the employee according to the complexity information data, and calculating the personal activity degree of the employee according to the activity information data;
在具体的实施过程中,也可以省略步骤S120,仅仅对复杂度因子数据和所述活跃度因子数据通过百分位数清洗;也可以对对复杂度因子数据和所述活跃度因子数据仅仅进行 正态分布清洗,不再通过百分位数清洗。也就是说,百分位数清洗和正态分布两种方法择一使用。In the specific implementation process, step S120 can also be omitted, and only the complexity factor data and the activity factor data are cleaned by percentiles; or only the complexity factor data and the activity factor data can be cleaned. Normal distribution cleaning, no longer cleaning by percentiles. That is, either percentile cleaning or normal distribution is used.
所述确定员工的个人活跃度的方法包括:The method for determining an employee's personal activity level includes:
个人活跃度=monitors×0.4+alerts×0.22+versions×0.75+changes×1+profiles×0.1+problems×1.5+preventions×2+exceptions×8+drs×16+emergences×2+risks×16+incidents×0.5+requests×1;Personal activity=monitors×0.4+alerts×0.22+versions×0.75+changes×1+profiles×0.1+problems×1.5+preventions×2+exceptions×8+drs×16+emergences×2+risks×16+incidents× 0.5+requests×1;
其中,monitors为监控配置量、alerts为告警处理量、versions为版本管理量、changes为变更管理量、profiles为配置管理量、problems为问题管理量、preventions为主动预防量、exceptions为异常管理量、drs为容灾管理量、emergences为应急管理量、risks为风险管理量、incidents为事件管理量以及requests为服务请求量。Among them, monitors is the amount of monitoring configuration, alerts is the amount of alarm processing, versions is the amount of version management, changes is the amount of change management, profiles is the amount of configuration management, problems is the amount of problem management, preventions is the amount of active prevention, and exceptions is the amount of exception management, drs is the amount of disaster recovery management, emerges is the amount of emergency management, risks is the amount of risk management, incidents is the amount of incident management, and requests is the amount of service requests.
进一步,优选的,所述个人复杂度为个人总系统复杂度TSC,所述个人总系统复杂度TSC通过个人单系统复杂度PSC获得;Further, preferably, the personal complexity is the personal total system complexity TSC, and the personal total system complexity TSC is obtained by the personal single system complexity PSC;
根据所述复杂度信息数据获得所述个人总系统复杂度TSC(Total System Complexity)以及所述个人单系统复杂度为PSC(Per System Complexity)的方法包括:The method for obtaining the personal total system complexity TSC (Total System Complexity) and the personal single system complexity PSC (Per System Complexity) according to the complexity information data includes:
Figure PCTCN2021084312-appb-000001
Figure PCTCN2021084312-appb-000001
Figure PCTCN2021084312-appb-000002
Figure PCTCN2021084312-appb-000002
其中,sg为系统等级、les为逻辑实体数、hosts为主机数、ins为实例数、dbs为DB实例数、sc为个人负责系统数。Among them, sg is the system level, les is the number of logical entities, hosts is the number of hosts, ins is the number of instances, dbs is the number of DB instances, and sc is the number of personally responsible systems.
S140、根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。S140. Obtain the employee's personal complexity portrait according to the employee's personal complexity, obtain the employee's personal activity portrait according to the employee's personal activity, and obtain the employee's personal inspection coordinates according to the employee's personal complexity and the employee's personal activity. .
在实际实施过程中,根据个人复杂度画像和个人产能活跃度画像可以根据现有技术中的用户画像模型获取。将步骤S130获得的个人复杂度和个人活跃度分别输入用户画像模型,得到个人复杂度画像和个人产能活跃度画像。In the actual implementation process, the personal complexity profile and the personal productivity activity profile can be obtained based on the user profile model in the prior art. The personal complexity and personal activity obtained in step S130 are respectively input into the user portrait model, and the personal complexity portrait and the personal productivity activity portrait are obtained.
在一个具体的实施例中,个人产能活跃度画像,数据是提取了全体员工因子量在正态分布中覆盖70%的数据,并获取每个因子以各因子序列最大值为底的对数,目的是为了解决长尾数据,是各个因子在同数量级在获取到70%范围后,再获取70%内的P25-P75数据范围,及范围内的全体数据的平均数,作为用户因子的参考标准;为了观察方便,在所有数据的基础上都*10后,避免0造成的观察影响再+10,原大小顺序并没有改变;在具体的实施过程中,同样可以获取正态分布90%范围或者Pn的其他范围作为参考标准。In a specific embodiment, for the profile of individual productivity activity, the data is extracted from the data that the factor amount of all employees covers 70% in the normal distribution, and the logarithm of each factor with the maximum value of each factor sequence as the base is obtained, The purpose is to solve the long-tailed data. After each factor of the same order of magnitude is obtained to 70% of the range, the P25-P75 data range within 70% and the average of all data within the range are obtained as the reference standard for user factors. ; For the convenience of observation, on the basis of all data, after *10, to avoid the observation effect caused by 0 and then +10, the original size order has not changed; in the specific implementation process, you can also obtain the normal distribution 90% range or Other ranges of Pn serve as reference standards.
在一个具体的实施例中,个人画像复杂度,数据是取了全体员工因子量在正态分布中覆盖70%的数据,并获取每个因子以各因子序列最大值为底的对数,目的是为了解决长尾 数据,使各个因子在同数量级;在获取到70%范围后,再获取70%内的P25-P75数据范围,及范围内的全体数据的平均数,作为用户因子的参考标准;为了观察方便,对数值都*10;在具体的实施过程中,同样可以获取正态分布90%范围或者Pn的其他范围作为参考标准。In a specific embodiment, for the complexity of personal portraits, the data is obtained by taking the factor amount of all employees covering 70% of the normal distribution, and obtaining the logarithm of each factor with the maximum value of each factor sequence as the base. It is to solve long-tailed data, so that each factor is in the same order of magnitude; after obtaining 70% of the range, then obtain the P25-P75 data range within 70%, and the average of all data within the range, as the reference standard for user factors ; For the convenience of observation, the logarithmic values are all *10; in the specific implementation process, the 90% range of the normal distribution or other ranges of Pn can also be obtained as the reference standard.
所述个人考察坐标通过复杂度信息数据和活跃度信息数据获得;所述个人强度向量通过个人工作时长和工作强度数据获得。The personal inspection coordinates are obtained from the complexity information data and the activity information data; the personal intensity vector is obtained from the personal working time and work intensity data.
在一个具体的实施例中,还可以获得强度坐标,强度坐标是通过个人工作时长和和强度构成二维指标对个人进行考察;坐标原点为(工作强度平均值,每日工作时长)。In a specific embodiment, intensity coordinates can also be obtained. The intensity coordinates are used to examine individuals by forming a two-dimensional index of individual working hours and intensity; the origin of the coordinates is (average working intensity, daily working hours).
考察坐标是通过系统活跃度和复杂度构成二维指标对个人产能和合规进行考察,如下坐标系,坐标原点为(复杂度平均值,活跃度平均值)横坐标为系统活跃度,说明个人每天运维产能;纵坐标为系统复杂度,说明个人负责系统复杂程度;活跃度高、复杂度高,说明产能和合规性都高;活跃度低、复杂度高,说明产能低并未按照运维规范进行日常运维工作的管理;活跃度高、复杂度低,说明产能和合规性都高;活跃度低、复杂度低,说明产能低并未按照运维规范进行日常运维工作的管理。一个人在考察坐标第一象限就可以说明该名员工活跃度高、复杂度高,产能和合规性都高,可以查看该名员工的活跃度和复杂度是否在合理范围内。The inspection coordinates are to inspect individual productivity and compliance through the two-dimensional indicators formed by system activity and complexity. The following coordinate system, the origin of the coordinates is (complexity average, activity average) and the abscissa is the system activity, indicating that the individual Daily operation and maintenance capacity; the ordinate is the complexity of the system, indicating that individuals are responsible for the complexity of the system; high activity and high complexity indicate high productivity and compliance; low activity and high complexity indicate low production capacity. Operation and maintenance specifications are used to manage daily operation and maintenance work; high activity and low complexity indicate high productivity and compliance; low activity and low complexity indicate low productivity and daily operation and maintenance work is not carried out in accordance with the operation and maintenance specifications management. When a person inspects the first quadrant of the coordinates, it can indicate that the employee is highly active, complex, and has high productivity and compliance. You can check whether the employee's activity and complexity are within a reasonable range.
进一步的,在一个具体的实施例中,还能获得组产能。Further, in a specific embodiment, the group capacity can also be obtained.
为了避免组系统资源叠加后底数为有变化,组产能计算需要将个人复杂度*个人负责系统数对数叠加;在比较各组产能活跃度时,不能直接对比,需要除于每组的人数进行人均产能比较。In order to avoid the change of the base after the group system resources are superimposed, the group capacity calculation needs to logarithmically superimpose the individual complexity * the number of systems in charge of the individual; when comparing the production capacity activity of each group, it cannot be directly compared, and needs to be divided by the number of people in each group. Per capita production capacity comparison.
其中在一个具体的应用场景中,工作时长数据:5、6、7月份部门有效打卡时长、云桌面时长、VPN时长;活跃度数据:5、6、7月份事件量、变更量等;90%(70%)是指覆盖正态分布90%(70%)区域的样板数据。若强度坐标第一、四象限的数据,大多数人的工作时长和强度在合理范围内,考察坐标活跃度和复杂度在第三象限的人数较多,可以说明有相当部分的人未按照标准运维规范要求进行运维工作的管理。Among them, in a specific application scenario, the working time data: the effective clock-in time of the department in May, June, and July, the cloud desktop time, the VPN time; the activity data: the event volume, the change volume, etc. in May, June, and July; 90% (70%) refers to sample data covering 90% (70%) of the area of the normal distribution. If the data in the first and fourth quadrants of the intensity coordinates show that the working hours and intensity of most people are within a reasonable range, and the number of people who examine the activity and complexity of the coordinates in the third quadrant is relatively large, it can be shown that a considerable number of people do not follow the standards. The operation and maintenance specification requires the management of the operation and maintenance work.
通过两个坐标的联合分析,可以得出一个人、组的产能情况和是否满足合规性,结果并不是一个明确的结果,是一个综合评价;如:一个人在考察坐标第一象限就可以说明该名员工活跃度高、复杂度高,产能和合规性都高,可以查看该名员工的活跃度和复杂度是否在合理范围内,并可以进一步看出该名员工的个人产能画像,得出一个最基本的效能评价。Through the joint analysis of the two coordinates, the production capacity of a person and group and whether the compliance is met can be obtained. The result is not a clear result, but a comprehensive evaluation; for example, a person can inspect the first quadrant of the coordinates It means that the employee is highly active, complex, and has high productivity and compliance. You can check whether the employee's activity and complexity are within a reasonable range, and you can further see the employee's personal productivity portrait. Get a basic performance evaluation.
本申请的员工效能评估方法通过收集的数据比较全面包含复杂度因子数据和活跃度因子数据,进而获得全面、科学的员工效能分析结果;员工效能评价系统通过建立接口直接获取员工管理系统数据库数据,不仅可以自动获取复杂度因子数据和活跃度因子数据,还可以实现数据的增量同步和更新;达到对员工的活跃度以及工作复杂度等方面进行科学评估的技术效果。The employee effectiveness evaluation method of the present application comprehensively includes the complexity factor data and the activity factor data through the collected data, thereby obtaining comprehensive and scientific employee effectiveness analysis results; the employee effectiveness evaluation system directly obtains the employee management system database data by establishing an interface, Not only can the complexity factor data and activity factor data be automatically obtained, but also the incremental synchronization and update of the data can be achieved; the technical effect of scientifically evaluating the activity and work complexity of employees can be achieved.
图2为本申请的员工效能评估系统的逻辑结构示意图;参照图2所示。FIG. 2 is a schematic diagram of the logical structure of the employee effectiveness evaluation system of the application; refer to FIG. 2 .
为实现上述目的,本申请提供一种员工效能评估系统200,包括因子数据获取单元210、个人活跃度以及个人复杂度获取单元220和产能结果展示单元230;其中,In order to achieve the above purpose, the present application provides an employee effectiveness evaluation system 200, including a factor data acquisition unit 210, a personal activity and personal complexity acquisition unit 220, and a productivity result display unit 230; wherein,
所述因子数据获取单元210,用于从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;The factor data obtaining unit 210 is used to obtain the complexity factor data and activity factor data of employee performance from the preset system;
所述个人活跃度以及个人复杂度获取单元220,用于将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;The personal activity and personal complexity obtaining unit 220 is configured to use the complexity factor data and the activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data, respectively, and determine the complexity Information data and activity information data are respectively subjected to percentile cleaning and long endian processing; the employee's personal complexity is calculated according to the complexity information data, and the employee's personal activity is calculated according to the activity information data;
所述产能结果展示单元230,用于根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。The production capacity result display unit 230 is configured to obtain the employee's personal complexity portrait according to the employee's personal complexity, obtain the employee's personal activity portrait according to the employee's personal activity, and obtain the employee's personal activity portrait according to the employee's personal complexity and the employee's personal complexity. Activity gets the coordinates of an employee's personal inspection.
进一步,优选的,所述个人活跃度以及个人复杂度获取单元220包括判定模块221、处理模块222以及获取模块223;其中,Further, preferably, the personal activity and personal complexity obtaining unit 220 includes a determination module 221, a processing module 222 and an obtaining module 223; wherein,
所述判定模块221,用于将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据;所述处理模块222,对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;所述获取模块223,用于根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度。The judging module 221 is configured to use the complexity factor data and activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data respectively; the processing module 222 is used for the complexity information data. Perform percentile cleaning and long-mantissa processing with the activity information data respectively; the acquisition module 223 is used to calculate the personal complexity of the employee according to the complexity information data, and calculate the personal complexity of the employee according to the activity information data. Activity.
进一步,优选的,所述因子数据获取单元210包括接口连接模块211和数据获取模块212;Further, preferably, the factor data acquisition unit 210 includes an interface connection module 211 and a data acquisition module 212;
所述接口连接模块211,用于通过ETL接口和HTTP接口与员工管理系统数据库相连接;所述数据获取模块212,用于通过HTTP请求和Kettle工具从所述员工管理系统数据库获取所述复杂度因子数据和活跃度因子数据。The interface connection module 211 is used to connect with the employee management system database through the ETL interface and the HTTP interface; the data acquisition module 212 is used to obtain the complexity from the employee management system database through HTTP request and Kettle tool Factor data and activity factor data.
本申请的员工效能评估系统通过收集的数据比较全面包含复杂度因子数据和活跃度因子数据,进而获得全面、科学的员工效能分析结果;员工效能评价系统通过建立接口直接获取员工管理系统数据库数据,不仅可以自动获取复杂度因子数据和活跃度因子数据,还可以实现数据的增量同步和更新;达到对员工的活跃度以及工作复杂度等方面进行科学评估的技术效果。The employee effectiveness evaluation system of the present application comprehensively includes the complexity factor data and activity factor data through the collected data, thereby obtaining comprehensive and scientific employee effectiveness analysis results; the employee effectiveness evaluation system directly obtains the employee management system database data by establishing an interface, Not only can the complexity factor data and activity factor data be automatically obtained, but also the incremental synchronization and update of the data can be achieved; the technical effect of scientifically evaluating the activity and work complexity of employees can be achieved.
本申请提供一种员工效能评估方法,应用于一种计算机设备3。The present application provides an employee effectiveness evaluation method, which is applied to a computer device 3 .
图3示出了根据本申请员工效能评估方法较佳实施例的应用环境。FIG. 3 shows an application environment according to a preferred embodiment of the employee effectiveness evaluation method of the present application.
参照图3所示,在本实施例中,计算机设备3可以是服务器、智能手机、平板电脑、便携计算机、桌上型计算机等具有运算功能的终端设备。Referring to FIG. 3 , in this embodiment, the computer device 3 may be a terminal device with computing functions, such as a server, a smart phone, a tablet computer, a portable computer, and a desktop computer.
该计算机设备3包括:处理器32、存储器31、通信总线33及网络接口35。The computer device 3 includes: a processor 32 , a memory 31 , a communication bus 33 and a network interface 35 .
存储器31包括至少一种类型的可读存储介质。所述可读存储介质可以是非易失性的,也可以是易失性的。所述至少一种类型的可读存储介质可为如闪存、硬盘、多媒体卡、卡 型存储器31等的非易失性存储介质。在一些实施例中,所述可读存储介质可以是所述计算机设备3的内部存储单元,例如该计算机设备3的硬盘。在另一些实施例中,所述可读存储介质也可以是所述计算机设备3的外部存储器31,例如所述计算机设备3上配备的插接式硬盘,智能存储卡(Smart Media Card,SMC),安全数字(Secure Digital,SD)卡,闪存卡(Flash Card)等。The memory 31 includes at least one type of readable storage medium. The readable storage medium may be non-volatile or volatile. The at least one type of readable storage medium may be a non-volatile storage medium such as a flash memory, a hard disk, a multimedia card, a card-type memory 31, or the like. In some embodiments, the readable storage medium may be an internal storage unit of the computer device 3 , such as a hard disk of the computer device 3 . In other embodiments, the readable storage medium may also be the external memory 31 of the computer device 3, for example, a plug-in hard disk, a smart memory card (Smart Media Card, SMC) equipped on the computer device 3 , Secure Digital (Secure Digital, SD) card, flash memory card (Flash Card) and so on.
在本实施例中,所述存储器31的可读存储介质通常用于存储安装于所述计算机设备3的员工效能评估程序30等。所述存储器31还可以用于暂时地存储已经输出或者将要输出的数据。In this embodiment, the readable storage medium of the memory 31 is generally used to store the employee performance evaluation program 30 installed in the computer device 3 and the like. The memory 31 can also be used to temporarily store data that has been output or will be output.
处理器32在一些实施例中可以是一中央处理器(Central Processing Unit,CPU),微处理器或其他数据处理芯片,用于运行存储器31中存储的程序代码或处理数据,例如执行员工效能评估程序30等。The processor 32 may be a central processing unit (Central Processing Unit, CPU), a microprocessor or other data processing chip in some embodiments, for running program codes or processing data stored in the memory 31, such as performing employee performance assessments Procedure 30 et al.
通信总线33用于实现这些组件之间的连接通信。The communication bus 33 is used to realize the connection communication between these components.
网络接口34可选地可以包括标准的有线接口、无线接口(如WI-FI接口),通常用于在该计算机设备3与其他电子设备之间建立通信连接。The network interface 34 may optionally include a standard wired interface, a wireless interface (such as a WI-FI interface), and is generally used to establish a communication connection between the computer device 3 and other electronic devices.
图3仅示出了具有组件31-34的计算机设备3,但是应理解的是,并不要求实施所有示出的组件,可以替代的实施更多或者更少的组件。Figure 3 shows only the computer device 3 having components 31-34, but it should be understood that implementation of all of the illustrated components is not required and that more or fewer components may be implemented instead.
可选地,该计算机设备3还可以包括用户接口,用户接口可以包括输入单元比如键盘(Keyboard)、语音输入装置比如麦克风(microphone)等具有语音识别功能的设备、语音输出装置比如音响、耳机等,可选地用户接口还可以包括标准的有线接口、无线接口。Optionally, the computer equipment 3 may also include a user interface, and the user interface may include an input unit such as a keyboard (Keyboard), a voice input device such as a microphone (microphone), etc., a device with a voice recognition function, a voice output device such as a sound box, a headset, etc. , optionally the user interface may also include a standard wired interface and a wireless interface.
可选地,该计算机设备3还可以包括显示器,显示器也可以称为显示屏或显示单元。在一些实施例中可以是LED显示器、液晶显示器、触控式液晶显示器以及有机发光二极管(Organic Light-Emitting Diode,OLED)触摸器等。显示器用于显示在计算机设备3中处理的信息以及用于显示可视化的用户界面。Optionally, the computer device 3 may further include a display, which may also be referred to as a display screen or a display unit. In some embodiments, it can be an LED display, a liquid crystal display, a touch-sensitive liquid crystal display, an organic light-emitting diode (Organic Light-Emitting Diode, OLED) touch device, and the like. The display is used for displaying information processed in the computer device 3 and for displaying a visual user interface.
可选地,该计算机设备3还可以包括射频(Radio Frequency,RF)电路,传感器、音频电路等等,在此不再赘述。Optionally, the computer device 3 may further include a radio frequency (Radio Frequency, RF) circuit, a sensor, an audio circuit, and the like, which will not be repeated here.
在图3所示的装置实施例中,作为一种计算机存储介质的存储器31中可以包括操作系统、以及员工效能评估程序30;处理器32执行存储器31中存储的员工效能评估程序30时实现如下步骤:从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。In the apparatus embodiment shown in FIG. 3 , the memory 31 as a computer storage medium may include an operating system and an employee performance evaluation program 30 ; the processor 32 implements the following when executing the employee performance evaluation program 30 stored in the memory 31 Steps: Obtain the complexity factor data and activity factor data of employee performance from the preset system; take the complexity factor data and activity factor data that meet the preset judgment conditions as the complexity information data and activity information data, respectively, Perform percentile cleaning and long-endian processing on the complexity information data and the activity information data respectively; calculate the employee's personal complexity according to the complexity information data, and calculate the employee's personal complexity according to the activity information data Activity degree; obtain the employee's personal complexity portrait according to the employee's personal complexity, obtain the employee's personal activity portrait according to the employee's personal activity degree, and obtain the employee's personal inspection according to the employee's personal complexity and the employee's personal activity degree coordinate.
在其他实施例中,员工效能评估程序30还可以被分割为一个或者多个模块,一个或 者多个模块被存储于存储器31中,并由处理器32执行,以完成本申请。本申请所称的模块是指能够完成特定功能的一系列计算机程序程序段。员工效能评估程序30可以分为因子数据获取单元210、个人活跃度以及个人复杂度获取单元220和产能结果展示单元230。In other embodiments, the employee effectiveness assessment program 30 can also be divided into one or more modules, and one or more modules are stored in the memory 31 and executed by the processor 32 to complete the present application. The modules referred to in this application refer to a series of computer program segments that can perform specific functions. The employee effectiveness evaluation program 30 can be divided into a factor data acquisition unit 210 , a personal activity and personal complexity acquisition unit 220 , and a productivity result display unit 230 .
此外,本申请还提出一种计算机可读存储介质,所述存储介质为易失性存储介质或非易失性存储介质,主要包括存储数据区和存储程序区,其中,存储数据区可存储根据区块链节点的使用所创建的数据等,存储程序区可存储操作系统、至少一个功能所需的应用程序,所述计算机可读存储介质中包括员工效能评估程序,所述员工效能评估程序被处理器执行时实现如员工效能评估方法的操作。In addition, the present application also proposes a computer-readable storage medium, which is a volatile storage medium or a non-volatile storage medium, and mainly includes a storage data area and a storage program area, wherein the storage data area can store data according to The data created by the use of the blockchain node, etc., the storage program area can store the operating system, the application program required for at least one function, and the computer-readable storage medium includes an employee performance evaluation program, and the employee performance evaluation program is The processor implements operations such as employee performance evaluation methods when executed.
本申请之计算机可读存储介质的具体实施方式与上述员工效能评估方法、系统、计算机设备的具体实施方式大致相同,在此不再赘述。The specific implementations of the computer-readable storage medium of the present application are substantially the same as the specific implementations of the above-mentioned employee performance evaluation method, system, and computer equipment, and are not repeated here.
总的来说,本申请员工效能评估方法、系统、计算机设备及计算机可读存储介质,通过收集的数据比较全面包含复杂度因子数据和活跃度因子数据,进而获得全面、科学的员工效能分析结果;员工效能评价系统通过建立接口直接获取员工管理系统数据库数据,不仅可以自动获取复杂度因子数据和活跃度因子数据,还可以实现数据的增量同步和更新;达到对员工的活跃度以及工作复杂度等方面进行科学评估的技术效果。In general, the employee effectiveness evaluation method, system, computer equipment and computer-readable storage medium of the present application can comprehensively include complexity factor data and activity factor data through the collected data, thereby obtaining comprehensive and scientific employee effectiveness analysis results. ;The employee effectiveness evaluation system directly obtains the database data of the employee management system by establishing an interface, which can not only automatically obtain the complexity factor data and activity factor data, but also realize the incremental synchronization and update of the data; The technical effect of scientific evaluation in terms of degree and other aspects.
本申请所指区块链是分布式数据存储、点对点传输、共识机制、加密算法等计算机技术的新型应用模式。区块链(Blockchain),本质上是一个去中心化的数据库,是一串使用密码学方法相关联产生的数据块,每一个数据块中包含了一批次网络交易的信息,用于验证其信息的有效性(防伪)和生成下一个区块。区块链可以包括区块链底层平台、平台产品服务层以及应用服务层等。The blockchain referred to in this application is a new application mode of computer technologies such as distributed data storage, point-to-point transmission, consensus mechanism, and encryption algorithm. Blockchain, essentially a decentralized database, is a series of data blocks associated with cryptographic methods. Each data block contains a batch of network transaction information to verify its Validity of information (anti-counterfeiting) and generation of the next block. The blockchain can include the underlying platform of the blockchain, the platform product service layer, and the application service layer.
需要说明的是,在本文中,术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、装置、物品或者方法不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、装置、物品或者方法所固有的要素。在没有更多限制的情况下,由语句“包括一个……”限定的要素,并不排除在包括该要素的过程、装置、物品或者方法中还存在另外的相同要素。It should be noted that, herein, the terms "comprising", "comprising" or any other variation thereof are intended to encompass non-exclusive inclusion, such that a process, device, article or method comprising a series of elements includes not only those elements, It also includes other elements not expressly listed or inherent to such a process, apparatus, article or method. Without further limitation, an element qualified by the phrase "comprising a..." does not preclude the presence of additional identical elements in the process, apparatus, article, or method that includes the element.
上述本申请实施例序号仅仅为了描述,不代表实施例的优劣。通过以上的实施方式的描述,本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现,当然也可以通过硬件,但很多情况下前者是更佳的实施方式。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来,该计算机软件产品存储在如上所述的一个存储介质(如ROM/RAM、磁碟、光盘)中,包括若干程序用以使得一台终端设备(可以是手机,计算机,服务器,或者网络设备等)执行本申请各个实施例所述的方法。The above-mentioned serial numbers of the embodiments of the present application are only for description, and do not represent the advantages or disadvantages of the embodiments. From the description of the above embodiments, those skilled in the art can clearly understand that the method of the above embodiment can be implemented by means of software plus a necessary general hardware platform, and of course can also be implemented by hardware, but in many cases the former is better implementation. Based on this understanding, the technical solutions of the present application can be embodied in the form of software products in essence or the parts that make contributions to the prior art. The computer software products are stored in a storage medium (such as ROM/RAM) as described above. , magnetic disk, optical disc), including several programs to make a terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) execute the methods described in the various embodiments of the present application.
以上仅为本申请的优选实施例,并非因此限制本申请的专利范围,凡是利用本申请说明书及附图内容所作的等效结构或等效流程变换,或直接或间接运用在其他相关的技术领域,均同理包括在本申请的专利保护范围内。The above are only the preferred embodiments of the present application, and are not intended to limit the patent scope of the present application. Any equivalent structure or equivalent process transformation made by using the contents of the description and drawings of the present application, or directly or indirectly applied in other related technical fields , are similarly included within the scope of patent protection of this application.

Claims (20)

  1. 一种员工效能评估方法,应用于电子装置,其中,所述方法包括:An employee effectiveness evaluation method, applied to an electronic device, wherein the method comprises:
    从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;Obtain the complexity factor data and activity factor data of employee effectiveness from the preset system;
    将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;The complexity factor data and the activity factor data that meet the preset judgment conditions are respectively used as the complexity information data and the activity information data, and the percentile cleaning and the activity information data are respectively performed on the complexity information data and the activity information data. long-endian processing;
    根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;Calculate the personal complexity of the employee according to the complexity information data, and calculate the personal activity of the employee according to the activity information data;
    根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。The employee's personal complexity profile is obtained according to the employee's personal complexity, the employee's personal activity profile is obtained according to the employee's personal activity level, and the employee's personal inspection coordinates are obtained according to the employee's personal complexity and the employee's personal activity level.
  2. 根据权利要求1所述的员工效能评估方法,其中,The employee effectiveness evaluation method according to claim 1, wherein,
    将所述复杂度因子数据和所述活跃度因子数据分别构建正态分布;constructing normal distributions from the complexity factor data and the activity factor data respectively;
    分别计算所述复杂度因子数据的期望值μ 1、复杂度因子数据的标准差σ 1以及所述活跃度因子数据的期望值μ 2、活跃度因子数据的标准差σ 2Calculate the expected value μ 1 of the complexity factor data, the standard deviation σ 1 of the complexity factor data, the expected value μ 2 of the activity factor data, and the standard deviation σ 2 of the activity factor data;
    根据复杂度因子数据的期望值μ 1和标准差σ 1,筛选符合预设条件的复杂度因子数据的正态分布值作为复杂度信息数据;其中,所述预设条件为x=1.65σ 11According to the expected value μ 1 and the standard deviation σ 1 of the complexity factor data, the normal distribution value of the complexity factor data that meets the preset condition is selected as the complexity information data; wherein, the preset condition is x=1.65σ 1 + μ 1 ;
    根据活跃度因子数据的期望值μ 2和标准差σ 2,筛选符合预设条件的活跃度因子数据的正态分布值作为活跃度信息数据;其中,所述预设条件为x=1.65σ 22According to the expected value μ 2 and the standard deviation σ 2 of the activity factor data, the normal distribution value of the activity factor data that meets the preset condition is selected as activity information data; wherein, the preset condition is x=1.65σ 2 + μ 2 .
  3. 根据权利要求1所述的员工效能评估方法,其中,所述根据所述活跃度信息数据计算员工的个人活跃度的方法包括:The employee effectiveness evaluation method according to claim 1, wherein the method for calculating the personal activity of the employee according to the activity information data comprises:
    个人活跃度=monitors×0.4+alerts×0.22+versions×0.75+changes×1+profiles×0.1+problems×1.5+preventions×2+exceptions×8+drs×16+emergences×2+risks×16+incidents×0.5+requests×1;Personal activity=monitors×0.4+alerts×0.22+versions×0.75+changes×1+profiles×0.1+problems×1.5+preventions×2+exceptions×8+drs×16+emergences×2+risks×16+incidents× 0.5+requests×1;
    其中,所述活跃度信息数据包括:monitors为监控配置量、alerts为告警处理量、versions为版本管理量、changes为变更管理量、profiles为配置管理量、problems为问题管理量、preventions为主动预防量、exceptions为异常管理量、drs为容灾管理量、emergences为应急管理量、risks为风险管理量、incidents为事件管理量以及requests为服务请求量。The activity information data includes: monitors is the monitoring configuration amount, alerts is the alarm processing amount, versions is the version management amount, changes is the change management amount, profiles is the configuration management amount, problems is the problem management amount, and preventions is the active prevention amount volume, exceptions is the volume of exception management, drs is the volume of disaster recovery management, emerges is the volume of emergency management, risks is the volume of risk management, incidents is the volume of incident management, and requests is the volume of service requests.
  4. 根据权利要求1所述的员工效能评估方法,其中,所述根据所述复杂度信息数据计算员工的个人复杂度的步骤中:所述个人复杂度为个人总系统复杂度TSC,所述个人总系统复杂度TSC通过个人单系统复杂度PSC获得;其中,The employee effectiveness evaluation method according to claim 1, wherein, in the step of calculating the personal complexity of the employee according to the complexity information data: the personal complexity is a personal total system complexity TSC, and the personal total The system complexity TSC is obtained by the individual single system complexity PSC; where,
    根据所述复杂度信息数据获得所述个人总系统复杂度TSC以及所述个人单系统复杂度为PSC的方法包括:The method for obtaining the personal total system complexity TSC and the personal single system complexity PSC according to the complexity information data includes:
    Figure PCTCN2021084312-appb-100001
    Figure PCTCN2021084312-appb-100001
    Figure PCTCN2021084312-appb-100002
    Figure PCTCN2021084312-appb-100002
    其中,所述复杂度信息数据包括:sg为系统等级、les为逻辑实体数、hosts为主机数、ins为实例数、dbs为DB实例数、sc为个人负责系统数。The complexity information data includes: sg is the system level, les is the number of logical entities, hosts is the number of hosts, ins is the number of instances, dbs is the number of DB instances, and sc is the number of personally responsible systems.
  5. 根据权利要求1所述的员工效能评估方法,其中,所述从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据的方法包括:The method for evaluating employee effectiveness according to claim 1, wherein the method for acquiring complexity factor data and activity factor data of employee effectiveness from a preset system comprises:
    通过ETL接口和HTTP接口与员工管理系统数据库相连接;Connect with the employee management system database through ETL interface and HTTP interface;
    通过HTTP请求和Kettle工具从所述员工管理系统数据库获取所述复杂度因子数据和活跃度因子数据。The complexity factor data and activity factor data are obtained from the employee management system database through an HTTP request and a Kettle tool.
  6. 根据权利要求1所述的员工效能评估方法,其中,还包括根据员工的个人复杂度和员工的个人活跃度获得员工的个人强度坐标,所述个人强度坐标为包括个人工作时长数据和个人工作强度数据的二维数据。The employee effectiveness evaluation method according to claim 1, further comprising obtaining the employee's personal intensity coordinate according to the employee's personal complexity and the employee's personal activity, wherein the personal intensity coordinate includes personal working time data and personal working intensity 2D data for data.
  7. 根据权利要求6所述的员工效能评估方法,其中,所述员工的个人强度坐标的坐标原点包括工作强度平均值和每日工作时长。The employee effectiveness evaluation method according to claim 6, wherein the coordinate origin of the personal intensity coordinate of the employee includes the average work intensity and the daily work time.
  8. 一种员工效能评估系统,其中,包括因子数据获取单元、个人活跃度以及个人复杂度获取单元和产能结果展示单元;其中,An employee effectiveness evaluation system, which includes a factor data acquisition unit, a personal activity and personal complexity acquisition unit, and a production capacity result display unit; wherein,
    所述因子数据获取单元,用于从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;The factor data acquisition unit is used for acquiring complexity factor data and activity factor data of employee effectiveness from a preset system;
    所述个人活跃度以及个人复杂度获取单元,用于将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;The personal activity and personal complexity obtaining unit is used for taking the complexity factor data and the activity factor data that meet the preset judgment conditions as the complexity information data and the activity information data, respectively, and for the complexity information. The data and the activity information data are respectively subjected to percentile cleaning and long endian processing; the employee's personal complexity is calculated according to the complexity information data, and the employee's personal activity is calculated according to the activity information data;
    所述产能结果展示单元,用于根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。The production capacity result display unit is used to obtain the employee's personal complexity portrait according to the employee's personal complexity, obtain the employee's personal activity portrait according to the employee's personal activity, and obtain the employee's personal activity portrait according to the employee's personal complexity and the employee's personal activity. Degree to obtain the coordinates of the employee's personal inspection.
  9. 一种计算机设备,其中,包括:至少一个处理器;以及,A computer device comprising: at least one processor; and,
    与所述至少一个处理器通信连接的存储器;其中,a memory communicatively coupled to the at least one processor; wherein,
    所述存储器存储有可被所述至少一个处理器执行的程序,所述程序被所述至少一个处理器执行,以使所述至少一个处理器能够执行员工效能评估方法:其中,所述员工效能评估方法包括:The memory stores a program executable by the at least one processor, the program being executed by the at least one processor to enable the at least one processor to execute an employee performance assessment method: wherein the employee performance Evaluation methods include:
    从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;Obtain the complexity factor data and activity factor data of employee effectiveness from the preset system;
    将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数 据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;The complexity factor data and the activity factor data that meet the preset judgment conditions are respectively used as the complexity information data and the activity information data, and the percentile cleaning and the activity information data are respectively performed on the complexity information data and the activity information data. long-endian processing;
    根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;Calculate the personal complexity of the employee according to the complexity information data, and calculate the personal activity of the employee according to the activity information data;
    根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。The employee's personal complexity profile is obtained according to the employee's personal complexity, the employee's personal activity profile is obtained according to the employee's personal activity level, and the employee's personal inspection coordinates are obtained according to the employee's personal complexity and the employee's personal activity level.
  10. 根据权利要求9所述的一种计算机设备,其中,将所述复杂度因子数据和所述活跃度因子数据分别构建正态分布;The computer device according to claim 9, wherein a normal distribution is constructed from the complexity factor data and the activity factor data respectively;
    分别计算所述复杂度因子数据的期望值μ 1、复杂度因子数据的标准差σ 1以及所述活跃度因子数据的期望值μ 2、活跃度因子数据的标准差σ 2Calculate the expected value μ 1 of the complexity factor data, the standard deviation σ 1 of the complexity factor data, the expected value μ 2 of the activity factor data, and the standard deviation σ 2 of the activity factor data;
    根据复杂度因子数据的期望值μ 1和标准差σ 1,筛选符合预设条件的复杂度因子数据的正态分布值作为复杂度信息数据;其中,所述预设条件为x=1.65σ 11According to the expected value μ 1 and the standard deviation σ 1 of the complexity factor data, the normal distribution value of the complexity factor data that meets the preset condition is selected as the complexity information data; wherein, the preset condition is x=1.65σ 1 + μ 1 ;
    根据活跃度因子数据的期望值μ 2和标准差σ 2,筛选符合预设条件的活跃度因子数据的正态分布值作为活跃度信息数据;其中,所述预设条件为x=1.65σ 22According to the expected value μ 2 and the standard deviation σ 2 of the activity factor data, the normal distribution value of the activity factor data that meets the preset condition is selected as activity information data; wherein, the preset condition is x=1.65σ 2 + μ 2 .
  11. 根据权利要求9所述的一种计算机设备,其中,所述根据所述活跃度信息数据计算员工的个人活跃度的方法包括:The computer device according to claim 9, wherein the method for calculating the personal activity of the employee according to the activity information data comprises:
    个人活跃度=monitors×0.4+alerts×0.22+versions×0.75+changes×1+profiles×0.1+problems×1.5+preventions×2+exceptions×8+drs×16+emergences×2+risks×16+incidents×0.5+requests×1;Personal activity=monitors×0.4+alerts×0.22+versions×0.75+changes×1+profiles×0.1+problems×1.5+preventions×2+exceptions×8+drs×16+emergences×2+risks×16+incidents× 0.5+requests×1;
    其中,所述活跃度信息数据包括:monitors为监控配置量、alerts为告警处理量、versions为版本管理量、changes为变更管理量、profiles为配置管理量、problems为问题管理量、preventions为主动预防量、exceptions为异常管理量、drs为容灾管理量、emergences为应急管理量、risks为风险管理量、incidents为事件管理量以及requests为服务请求量。The activity information data includes: monitors is the monitoring configuration amount, alerts is the alarm processing amount, versions is the version management amount, changes is the change management amount, profiles is the configuration management amount, problems is the problem management amount, and preventions is the active prevention amount volume, exceptions is the volume of exception management, drs is the volume of disaster recovery management, emerges is the volume of emergency management, risks is the volume of risk management, incidents is the volume of incident management, and requests is the volume of service requests.
  12. 根据权利要求9所述的一种计算机设备,其中,所述根据所述复杂度信息数据计算员工的个人复杂度的步骤中:所述个人复杂度为个人总系统复杂度TSC,所述个人总系统复杂度TSC通过个人单系统复杂度PSC获得;其中,The computer device according to claim 9, wherein, in the step of calculating the personal complexity of the employee according to the complexity information data: the personal complexity is a personal total system complexity TSC, and the personal total The system complexity TSC is obtained by the individual single system complexity PSC; where,
    根据所述复杂度信息数据获得所述个人总系统复杂度TSC以及所述个人单系统复杂度为PSC的方法包括:The method for obtaining the personal total system complexity TSC and the personal single system complexity PSC according to the complexity information data includes:
    Figure PCTCN2021084312-appb-100003
    Figure PCTCN2021084312-appb-100003
    Figure PCTCN2021084312-appb-100004
    Figure PCTCN2021084312-appb-100004
    其中,所述复杂度信息数据包括:sg为系统等级、les为逻辑实体数、hosts为主机数、 ins为实例数、dbs为DB实例数、sc为个人负责系统数。The complexity information data includes: sg is the system level, les is the number of logical entities, hosts is the number of hosts, ins is the number of instances, dbs is the number of DB instances, and sc is the number of personally responsible systems.
  13. 根据权利要求9所述的一种计算机设备,其中,所述从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据的方法包括:A computer device according to claim 9, wherein the method for acquiring complexity factor data and activity factor data of employee effectiveness from a preset system comprises:
    通过ETL接口和HTTP接口与员工管理系统数据库相连接;Connect with the employee management system database through ETL interface and HTTP interface;
    通过HTTP请求和Kettle工具从所述员工管理系统数据库获取所述复杂度因子数据和活跃度因子数据。The complexity factor data and activity factor data are obtained from the employee management system database through an HTTP request and a Kettle tool.
  14. 根据权利要求9所述的一种计算机设备,其中,还包括根据员工的个人复杂度和员工的个人活跃度获得员工的个人强度坐标,所述个人强度坐标为包括个人工作时长数据和个人工作强度数据的二维数据。The computer device according to claim 9, further comprising obtaining the personal intensity coordinate of the employee according to the employee's personal complexity and the employee's personal activity, the personal intensity coordinate including personal work duration data and personal work intensity 2D data for data.
  15. 根据权利要求14所述的一种计算机设备,其中,所述员工的个人强度坐标的坐标原点包括工作强度平均值和每日工作时长。15. A computer device according to claim 14, wherein the coordinate origin of the personal intensity coordinate of the employee includes an average work intensity and daily work hours.
  16. 一种计算机可读存储介质,存储有计算机程序,其中,所述计算机程序被处理器执行时,实现员工效能评估方法,其中,所述员工效能评估方法包括以下步骤:A computer-readable storage medium storing a computer program, wherein, when the computer program is executed by a processor, a method for evaluating employee performance is implemented, wherein the method for evaluating employee performance includes the following steps:
    从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据;Obtain the complexity factor data and activity factor data of employee effectiveness from the preset system;
    将符合预设的判定条件的复杂度因子数据和活跃度因子数据分别作为复杂度信息数据和活跃度信息数据,并对所述复杂度信息数据和活跃度信息数据分别进行百分位数清洗及长尾数处理;The complexity factor data and the activity factor data that meet the preset judgment conditions are respectively used as the complexity information data and the activity information data, and the percentile cleaning and the activity information data are respectively performed on the complexity information data and the activity information data. long-endian processing;
    根据所述复杂度信息数据计算员工的个人复杂度,根据所述活跃度信息数据计算员工的个人活跃度;Calculate the personal complexity of the employee according to the complexity information data, and calculate the personal activity of the employee according to the activity information data;
    根据所述员工的个人复杂度获得员工的个人复杂度画像,根据员工的个人活跃度获得员工的个人活跃度画像,根据员工的个人复杂度和员工的个人活跃度获得员工的个人考察坐标。The employee's personal complexity portrait is obtained according to the employee's personal complexity, the employee's personal activity portrait is obtained according to the employee's personal activity, and the employee's personal inspection coordinates are obtained according to the employee's personal complexity and the employee's personal activity.
  17. 根据权利要求16所述的计算机可读存储介质,其中,将所述复杂度因子数据和所述活跃度因子数据分别构建正态分布;The computer-readable storage medium of claim 16, wherein the complexity factor data and the activity factor data are respectively constructed as normal distributions;
    分别计算所述复杂度因子数据的期望值μ 1、复杂度因子数据的标准差σ 1以及所述活跃度因子数据的期望值μ 2、活跃度因子数据的标准差σ 2Calculate the expected value μ 1 of the complexity factor data, the standard deviation σ 1 of the complexity factor data, the expected value μ 2 of the activity factor data, and the standard deviation σ 2 of the activity factor data;
    根据复杂度因子数据的期望值μ 1和标准差σ 1,筛选符合预设条件的复杂度因子数据的正态分布值作为复杂度信息数据;其中,所述预设条件为x=1.65σ 11According to the expected value μ 1 and the standard deviation σ 1 of the complexity factor data, the normal distribution value of the complexity factor data that meets the preset condition is selected as the complexity information data; wherein, the preset condition is x=1.65σ 1 + μ 1 ;
    根据活跃度因子数据的期望值μ 2和标准差σ 2,筛选符合预设条件的活跃度因子数据的正态分布值作为活跃度信息数据;其中,所述预设条件为x=1.65σ 22According to the expected value μ 2 and the standard deviation σ 2 of the activity factor data, the normal distribution value of the activity factor data that meets the preset condition is selected as activity information data; wherein, the preset condition is x=1.65σ 2 + μ 2 .
  18. 根据权利要求16所述的计算机可读存储介质,其中,The computer-readable storage medium of claim 16, wherein,
    所述根据所述活跃度信息数据计算员工的个人活跃度的方法包括:The method for calculating the personal activity of an employee according to the activity information data includes:
    个人活跃度=monitors×0.4+alerts×0.22+versions×0.75+changes×1+profiles×0.1+problems×1.5+preventions×2+exceptions×8+drs×16+emergences×2+risks×16+incidents×0.5+requests×1;Personal activity=monitors×0.4+alerts×0.22+versions×0.75+changes×1+profiles×0.1+problems×1.5+preventions×2+exceptions×8+drs×16+emergences×2+risks×16+incidents× 0.5+requests×1;
    其中,所述活跃度信息数据包括:monitors为监控配置量、alerts为告警处理量、versions为版本管理量、changes为变更管理量、profiles为配置管理量、problems为问题管理量、preventions为主动预防量、exceptions为异常管理量、drs为容灾管理量、emergences为应急管理量、risks为风险管理量、incidents为事件管理量以及requests为服务请求量。The activity information data includes: monitors is the monitoring configuration amount, alerts is the alarm processing amount, versions is the version management amount, changes is the change management amount, profiles is the configuration management amount, problems is the problem management amount, and preventions is the active prevention amount volume, exceptions is the volume of exception management, drs is the volume of disaster recovery management, emerges is the volume of emergency management, risks is the volume of risk management, incidents is the volume of incident management, and requests is the volume of service requests.
  19. 根据权利要求16所述的计算机可读存储介质,其中,所述根据所述复杂度信息数据计算员工的个人复杂度的步骤中:所述个人复杂度为个人总系统复杂度TSC,所述个人总系统复杂度TSC通过个人单系统复杂度PSC获得;其中,The computer-readable storage medium according to claim 16, wherein, in the step of calculating the personal complexity of the employee according to the complexity information data: the personal complexity is a personal total system complexity TSC, the personal complexity The total system complexity TSC is obtained by the individual single system complexity PSC; where,
    根据所述复杂度信息数据获得所述个人总系统复杂度TSC以及所述个人单系统复杂度为PSC的方法包括:The method for obtaining the personal total system complexity TSC and the personal single system complexity PSC according to the complexity information data includes:
    Figure PCTCN2021084312-appb-100005
    Figure PCTCN2021084312-appb-100005
    Figure PCTCN2021084312-appb-100006
    Figure PCTCN2021084312-appb-100006
    其中,所述复杂度信息数据包括:sg为系统等级、les为逻辑实体数、hosts为主机数、ins为实例数、dbs为DB实例数、sc为个人负责系统数。The complexity information data includes: sg is the system level, les is the number of logical entities, hosts is the number of hosts, ins is the number of instances, dbs is the number of DB instances, and sc is the number of personally responsible systems.
  20. 根据权利要求16所述的计算机可读存储介质,其中,The computer-readable storage medium of claim 16, wherein,
    所述从预设系统中获取员工效能的复杂度因子数据和活跃度因子数据的方法包括:The method for obtaining complexity factor data and activity factor data of employee effectiveness from a preset system includes:
    通过ETL接口和HTTP接口与员工管理系统数据库相连接;Connect with the employee management system database through ETL interface and HTTP interface;
    通过HTTP请求和Kettle工具从所述员工管理系统数据库获取所述复杂度因子数据和活跃度因子数据。The complexity factor data and activity factor data are obtained from the employee management system database through an HTTP request and a Kettle tool.
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