WO2022062783A1

WO2022062783A1 - Laundry treatment agent management method and laundry treatment agent management system

Info

Publication number: WO2022062783A1
Application number: PCT/CN2021/113470
Authority: WO
Inventors: 葛坤坤; 刘鹏达; 许升; 吕佩师
Original assignee: 青岛海尔洗衣机有限公司; 海尔智家股份有限公司
Priority date: 2020-09-23
Filing date: 2021-08-19
Publication date: 2022-03-31
Also published as: CN114255090A

Abstract

Provided are a laundry treatment agent management method and a laundry treatment agent management system. The method comprises: enabling an automatic ordering function for a laundry treatment agent; and when information of there being insufficient laundry treatment agent is acquired, automatically generating an order for purchasing the corresponding laundry treatment agent and automatically paying for same, and sending, to a merchant server, the order that has been paid. In the present invention, when information of there being insufficient laundry treatment agent is acquired, a laundry treatment agent management system automatically generates an order for purchasing the laundry treatment agent, and automatically completes payment, such that automated and unmanned operations are realized, thereby saving the step of a manual operation by a user, and making the usage experience better.

Description

Clothes treatment agent management method and clothing treatment agent management system

technical field

The present invention relates to the field of washing machines, and in particular, to a clothing treatment agent management method and a clothing treatment agent management system.

Background technique

The washing machine is an essential household appliance in people's daily life. Due to its high utilization rate and frequent consumption of detergent and washing powder, it is necessary to frequently purchase detergents and softeners or other clothing treatment agents. In order not to affect the family For laundry, users generally buy new laundry treatment agents when the household laundry treatment agents are insufficient to prevent the laundry treatment agents from being used up. However, in the high-paced modern life, people have a lot of work and family affairs, and they often do not know the remaining amount of laundry treatment agent.

With the development of e-commerce, it is more and more common for users to purchase laundry treatment agents through the Internet. In each purchase and payment process, the user is required to manually select the brand, type, and quantity of the laundry treatment agent before placing the order, and the user is required to manually enter the payment password. The order can only be completed after entering the correct payment password, which is inconvenient and time-consuming. longer.

The present invention has been made in view of this.

SUMMARY OF THE INVENTION

The technical problem to be solved by the present invention is to overcome the deficiencies of the prior art, and to provide a clothing treatment agent management system and a management method thereof, so that when the clothing treatment agent is insufficient, the system automatically generates a purchase order and completes the payment. The laundry treatment agent is not purchased in time, which affects the work of the washing machine and realizes automatic and unmanned operation.

In order to solve the above-mentioned technical problems, the basic conception of the technical scheme adopted in the present invention is:

The invention provides a clothing treatment agent management method. The automatic ordering function of the clothing treatment agent is turned on, and when the information of insufficient clothing treatment agent is obtained, an order for purchasing the corresponding clothing treatment agent is automatically generated and paid automatically. The order is sent to the merchant server.

In the above technical solution, the automatic generation and automatic payment of an order for purchasing the corresponding clothing treatment agent, and the payment of the completed order is sent to the merchant server, which specifically includes:

Establish a communication connection with the merchant server;

Obtain purchase parameter information, where the purchase parameter information at least includes purchase quantity and mailing address information;

Generate an order according to the acquired purchase parameter information;

sending the order to the merchant server;

Receive payment order requests from merchant servers and pay automatically;

Send the payment completed order to the merchant server;

Preferably, the purchase parameter information is a purchase parameter preset by a user, or a purchase parameter determined according to historical order information.

In the above technical solution, the receiving a payment order request from the merchant server and making the payment automatically includes:

Receive payment order requests from merchant servers;

Detect whether the current payment conditions meet the preset password-free payment conditions;

If the current payment conditions meet the preset password-free payment conditions, the payment will be completed automatically;

Preferably, the preset password-free payment conditions include that the payment amount is lower than the preset amount.

In the above technical solution, before the acquisition of the purchase parameter information, it specifically includes:

Query whether the user has a pre-purchased order of laundry treatment agent;

If so, query whether the pre-purchased laundry treatment agent order has the remaining number of redemptions;

If so, an order for exchanging the laundry treatment agent is generated and sent to the merchant server.

In any of the above technical solutions, the automatic ordering function of the laundry treatment agent is not enabled, and the following steps are performed when the information that the laundry treatment agent is insufficient is obtained:

generating and pushing reminder information for purchasing the laundry treatment agent, the reminder information including the reminder information of insufficient laundry treatment agent and an option of whether to purchase the laundry treatment agent service;

Obtain the selection result of whether to purchase the service option of laundry treatment agent;

In response to the selection result of purchasing the laundry treatment agent, an order for purchasing the laundry treatment agent is generated, and the order is sent to the merchant server.

In any of the above technical solutions, before acquiring the information that the laundry treatment agent is insufficient, the method further includes:

When it is detected that the washing machine is turned on, obtain the working times of the washing machine during the period from the last replenishment event of replenishing the laundry treatment agent to the storage box to the current startup;

If the number of working times reaches a preset number of times, generating information that the laundry treatment agent is insufficient;

Preferably, the acquiring the operation times of the washing machine during the period from the last replenishment event of replenishing the laundry treatment agent to the storage box to the current startup, specifically includes:

Obtain the latest replenishment event of replenishing the laundry treatment agent to the storage box;

Counting the obtained replenishment events and the number of times that the washing machine consumes the laundry treatment agent during the current startup period;

More preferably, the washing machine has an automatic feeding structure, and the statistics are obtained from the replenishment event and the number of times that the washing machine consumes the laundry treatment agent during the current startup, specifically including: counting the replenishment event and the current time of the automatic feeding structure. The number of times auto-delivery was performed during a boot.

In any of the above technical solutions, the acquisition of the latest replenishment event of replenishing the clothing treatment agent to the storage box specifically includes:

receiving and storing inventory status information of the storage box, the inventory status information being that the amount of the laundry treatment agent in the storage box has reached a preset amount or the amount of the laundry treatment agent has not reached the preset amount;

Among the two adjacent received inventory status information, the current inventory status information indicates that the amount of laundry treatment agent has not reached the preset amount, and the latter inventory status information indicates that the amount of laundry treatment agent in the storage box has reached the preset amount. , marking the latter inventory status information as the replenishment event;

In the above technical solution, after it is detected that the washing machine is turned on, it further includes:

Detecting whether the liquid level of the laundry treatment agent in the storage box has reached the preset liquid level;

Generate and transmit the corresponding inventory status information according to the detection results;

Preferably, if it is detected that the liquid level of the laundry treatment agent does not reach the preset liquid level, a reminder message of insufficient laundry treatment agent is generated and pushed;

Preferably, the preset number of times is determined according to the difference between the capacity of the storage box and the amount corresponding to the preset liquid level divided by the amount of laundry treatment agent consumed in a single wash.

In any of the above technical solutions, it also includes:

Get the mailing time of historical orders;

The preset number of times is determined according to the mailing time.

The present invention also provides a laundry treatment agent management system, comprising: a processor and a memory for storing a computer program that can be run on the processor, wherein the processor is configured to execute the above technical solution when running the computer program The steps of any one of the laundry treatment agent management methods.

In the laundry treatment agent management method provided by the present invention, since the user selects the automatic ordering function in advance, the present invention is designed to automatically generate an order for purchasing the laundry treatment agent after acquiring the information that the laundry treatment agent is insufficient. The payment is completed automatically, which realizes automatic and unmanned operation, saves the steps of manual operation by the user, and has a better user experience.

In addition, the present invention automatically completes the ordering when the information about the shortage of the laundry treatment agent is obtained, which also avoids the situation that the user fails to notice the exhaustion of the laundry treatment agent and fails to purchase in time, and ensures the normal operation of the household laundry work.

The specific embodiments of the present invention will be described in further detail below with reference to the accompanying drawings.

Description of drawings

The accompanying drawings, as a part of the present invention, are used to provide further understanding of the present invention, and the exemplary embodiments of the present invention and their descriptions are used to explain the present invention, but do not constitute an improper limitation of the present invention. Obviously, the drawings in the following description are only some embodiments, and for those of ordinary skill in the art, other drawings can also be obtained from these drawings without any creative effort. In the attached image:

FIG. 1 is a schematic block diagram of the flow of a laundry treatment agent management method in an embodiment of the present invention;

FIG. 2 is a schematic block diagram of a flow chart of a method for managing a laundry treatment agent in an embodiment of the present invention;

FIG. 3 is a schematic block diagram of a flow chart of a method for managing a laundry treatment agent in an embodiment of the present invention;

FIG. 4 is a schematic block diagram of the flow of a laundry treatment agent management method in an embodiment of the present invention;

FIG. 5 is a schematic block diagram of the flow of a laundry treatment agent management method in an embodiment of the present invention;

6 is a schematic structural diagram of a storage box in an embodiment of the present invention;

FIG. 7 is a schematic block diagram of a flow chart of a method for managing a laundry treatment agent in an embodiment of the present invention;

FIG. 8 is a schematic block diagram of a flow chart of a method for managing a laundry treatment agent in an embodiment of the present invention;

FIG. 9 is a schematic block diagram of the flow of a laundry treatment agent management method in an embodiment of the present invention;

Fig. 10 is a schematic block diagram of the flow of a laundry treatment agent management method in an embodiment of the present invention;

FIG. 11 is a schematic block diagram of the flow of a laundry treatment agent management method in an embodiment of the present invention.

In the figure: 110, storage box; 120A, sensor; 120B, sensor.

It should be noted that these drawings and written descriptions are not intended to limit the scope of the present invention in any way, but to illustrate the concept of the present invention to those skilled in the art by referring to specific embodiments.

detailed description

In order to make the purposes, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and the following embodiments are used to illustrate the present invention , but are not intended to limit the scope of the present invention.

As shown in FIG. 1 , the laundry treatment agent management method provided in this embodiment includes the following steps:

S101: The automatic ordering function of the laundry treatment agent is turned on, when the information that the laundry treatment agent is insufficient is obtained, an order for purchasing the corresponding laundry treatment agent is automatically generated and paid automatically, and the payment completed order is sent to the merchant server.

Among them, taking into account the delivery time of online shopping, when the information of insufficient clothing treatment agent is obtained, a certain amount of clothing treatment agent should be retained in the washing machine to meet the user's laundry needs during the delivery period.

It should be noted that the management system may be an APP integrated in a washing machine control system, or an APP in a terminal device (eg, a computer, a mobile phone, etc.).

In some embodiments, as shown in Figure 2, step S101 specifically includes:

S201: establish a communication connection with the merchant server;

S202: Obtain purchase parameter information, where the purchase parameter information at least includes purchase quantity and mailing address information;

S203: Generate an order according to the acquired purchase parameter information;

S204: Send the order to the merchant server;

S205: Receive the payment order request from the merchant server and automatically pay;

S206: Send the payment completed order to the merchant server.

In this embodiment, after the user selects the option of the automatic order function, the user establishes a communication connection with the merchant server, and automatically places an order according to the acquired purchase parameter information, thereby helping the user to purchase the laundry treatment agent in time and ensuring the washing machine's quality. Normal use, at the same time, also helps users save the trouble of manually checking the amount of clothes disposed of and purchasing, and improves the experience of using the product.

Preferably, the purchase parameter information is a purchase parameter preset by the user, or the purchase parameter information is determined according to historical order information.

Further, receiving the payment order request from the merchant server and automatically paying, specifically including:

Receive payment order requests from merchant servers;

If the current payment conditions meet the preset password-free payment conditions, the payment will be automatically completed.

Otherwise, generate and push a confirmation payment request;

In response to confirming the payment, the payment order is completed.

In this embodiment, after receiving the payment order request from the merchant server, it is first detected whether the current payment conditions meet the preset password-free payment conditions, and only after the preset password-free payment conditions are met, the automatic payment weaving can be performed, This improves the security of the payment environment and avoids the risk of placing orders by mistake.

Preferably, the preset password-free payment conditions include that the payment amount is lower than the preset amount. The preset amount is any amount set in advance by the user, and only when the amount paid is less than or equal to the preset amount, the management system can automatically complete the payment function without confirmation by the user.

In some embodiments, before acquiring the purchase parameter information, it specifically includes:

Query whether the user has a pre-purchased order of laundry treatment agent;

If yes, query whether the pre-purchased laundry treatment agent order has the remaining number of redemptions;

If so, an order for exchanging the laundry treatment agent is generated.

For example, before acquiring the purchase parameter information, first check whether the user has an order to purchase clothing treatment agent annual card, quarterly card, monthly card, etc. The user has priority to redeem the pre-purchased laundry treatment agent order.

In some embodiments, as shown in FIG. 3 , if the automatic ordering function of the laundry treatment agent is not enabled, the following steps are performed when the information that the laundry treatment agent is insufficient is obtained:

S301: Generate and push reminder information for purchasing a clothing treatment agent, where the reminder information includes reminder information about insufficient clothing treatment agent and a service option of whether to purchase a clothing treatment agent;

S302: Obtain a selection result of whether to purchase a laundry treatment agent service option;

S303: In response to the selection result of purchasing the clothes treatment agent, generate an order for purchasing the clothes treatment agent, and send the order to the merchant server.

In this embodiment, since the user has not enabled the function of automatically placing an order in advance, it is designed that after acquiring the information that the laundry treatment agent is insufficient, the laundry treatment agent management system generates and pushes the reminder information for purchasing the laundry treatment agent, and the reminder information includes the laundry treatment agent. The notification information of insufficient agent and the service option of whether to purchase clothes treatment agent are realized to realize the purpose of timely notifying users that the clothes treatment agent is insufficient. At the same time, the service option of whether to purchase clothes treatment agent is also pushed to remind users to purchase clothes treatment agent in time. If the user selects the option not to purchase, it means that the user still has clothes treatment agent at home, and there is no need to buy it temporarily. If the user chooses the option to purchase, an order for purchasing the clothes treatment agent is generated and sent to the merchant server, so The purpose of automatically placing an order for purchase is realized. Compared with the previous embodiments, the present embodiment effectively avoids the situation that the management system still automatically places an order for purchase when the user's family still has the clothing treatment agent, and realizes a more practical and humanized management.

Wherein, generating and pushing the reminder information for purchasing the laundry treatment agent can be realized by establishing a communication connection between the design management system and the user's mobile communication terminal, and sending a short message to the mobile communication terminal. Alternatively, the management system can also be designed to be connected to the control panel of the washing machine, and the control panel can trigger reminders such as text and sound.

In some embodiments, before acquiring the information that the laundry treatment agent is insufficient, the method further includes:

If the number of working times reaches a preset number of times, a message that the laundry treatment agent is insufficient is generated.

Compared with the existing management system, this embodiment detects the consumption of clothing treatment agents in the household to update the inventory of household clothing treatment agents, and prompts the user when the inventory is insufficient. This embodiment only needs to obtain work There is no need to update the inventory of household laundry treatment agents, that is, there is no need for the user to manually output the amount of the purchased laundry treatment agent or to establish a communication connection between the control management system and the merchant server to obtain the amount of the laundry treatment agent purchased by the user. The amount of data that the management system needs to store is reduced, and the operation steps of manual input by the user are omitted, and this embodiment only needs to determine that the number of operations meets the preset number of times, the operation is simple, and the operation workload of the management system is reduced.

It is worth noting that, considering the time from automatically placing an order to purchase the laundry treatment agent to mailing the laundry treatment agent to the user’s home, the preset number of times is at least enough for at least N times of washing. For example, the value range of the number of times N is 1. ~5 times, preferably, the number of times N is 3 times. This avoids the situation that household washing is affected due to the exhaustion of the laundry treatment agent during the waiting period for mailing.

Further, as shown in FIG. 4 , the working times of the washing machine during the period from the last replenishment event of replenishing the laundry treatment agent to the storage box to the current start-up period are obtained, specifically including:

S401: Acquire the latest replenishment event of replenishing the laundry treatment agent to the storage box;

S402: Count the self-acquired replenishment events and the number of times that the washing machine consumes the laundry treatment agent during the current startup period.

It can be understood that the main working procedures of the washing machine include washing procedure, single dehydration procedure, tub self-cleaning procedure, air washing procedure, rinsing procedure, etc., wherein the washing machine is performing the single dehydration procedure, tub self-cleaning procedure, air washing procedure, and rinsing procedure. No laundry treatment agent is consumed. In this embodiment, only the self-acquired replenishment events and the number of times the washing machine consumes the laundry treatment agent during the current startup period are counted, which reduces errors and improves the accuracy of monitoring the laundry treatment agent inventory in the storage box.

For example, the management system records and stores the working procedure of each washing machine, and counts the previous working times each time the washing machine is turned on.

Preferably, the washing machine has an automatic injection structure, and the automatic injection structure is used to automatically inject the laundry treatment agent in the storage box into the washing tub during each washing process to realize automatic injection.

Among them, counting the self-acquired replenishment events and the number of times the washing machine consumes the laundry treatment agent during the current startup period, specifically includes: counting the number of automatic injections performed by the automatic injection structure during the replenishment events and this startup period. The difficulty of statistics is further reduced, the statistical error is reduced, and the accuracy of monitoring the inventory of the clothes treating agent in the storage box is improved.

For example, the automatic release structure is provided with a transmission structure for transmitting signals. Each time the automatic release structure works, the transmission structure sends a transmission signal to the management system, and the management system accumulates the number of operations according to the received transmission signal.

Further, the management system periodically deletes the stored data, or periodically transfers the stored data to other storages. To reduce the storage pressure of the management system.

In some embodiments, as shown in FIG. 5 , acquiring the latest replenishment event of replenishing the laundry treatment agent to the storage box specifically includes:

S501: Receive and store inventory status information of the storage box, where the inventory status information is that the amount of the clothing treatment agent in the storage box has reached a preset amount or the amount of the clothing treatment agent has not reached the preset amount;

S502: Among the two adjacent received inventory status information, the current inventory status information indicates that the amount of the laundry treatment agent has not reached the preset amount, and the latter inventory status information indicates that the clothing treatment agent amount in the storage box has reached the preset amount. When the quantity is reached, the latter inventory status information is marked as a replenishment event.

In this embodiment, the preset amount is the amount preset by the manufacturer or the user. Specifically, the preset amount is the amount in the storage box that can be washed for at least N times. For example, the value range of the times N is 1 to 5 times, preferably, the number of times N is 3 times.

In some embodiments, the amount of laundry treatment agent in the storage box may be obtained by subtracting the dosed amount in each washing process from the total capacity of the storage box. Specifically, each time the laundry treatment agent is put into the washing tub, the storage box subtracts the amount of the laundry treatment agent from the last updated amount of the amount put in during the current washing process, so as to obtain the current amount of the laundry treatment agent.

Each time the machine is turned on, it receives the stock status information in the storage box of the current startup. If among the two adjacent stock status messages received, the current stock status information is that the amount of laundry treatment agent has not reached the preset amount, and the latter stock status information When the state information is that the amount of the laundry treatment agent in the storage box reaches the preset amount, it indicates that the user has replenished the laundry treatment agent into the storage box before this, so the latter inventory state information is marked as a replenishment event.

In other embodiments, the amount of laundry treatment agent in the storage box may be determined by the liquid level of the storage box. Specifically, after it is detected that the washing machine is turned on, the method further includes:

The corresponding inventory status information is generated and transmitted according to the detection result.

For example, as shown in FIG. 6 , the storage box 110 is provided with a sensor 120A, wherein the sensor 120A is arranged in the storage box 110 to satisfy the liquid level that can be washed at least N times. For example, the value range of the number of times N is 1 to 5 times, preferably, the number of times N is 3 times, more preferably, the preset liquid level is 1/5 to 1/4 of the content of the storage box 110 .

When the liquid in the storage box 110 contacts the sensor 120A, a first sensing signal is sent, and when the liquid does not touch the sensor 120A, a second sensing signal is sent. The signal indicates that the current storage box 110 is in an insufficient state, so in the two adjacent liquid level status information received, the current liquid level status information is that the liquid level of the laundry treatment agent has not reached the preset liquid level, and the liquid level of the next liquid level has not reached the preset liquid level. When the state information is that the liquid level of the laundry treatment agent reaches the preset liquid level, the user replenishes the laundry treatment agent into the storage box 110 before this, so the next liquid level state information is marked as a replenishment event.

Alternatively, a sensor can also be designed on the upper part of the storage box 110 near the top. When the liquid touches the sensor, a first sensing signal is sent, and when the liquid does not touch the sensor, a second sensing signal is sent, and the first sensing signal is sent out. The signal indicates that the current storage box 110 is in a full liquid state, and the second sensing signal indicates that the current storage box 110 is in a consumption state, so in the two adjacent liquid level status information received, the current one is the laundry treatment agent. When the liquid level of the laundry treatment agent has not reached the preset liquid level, and the next liquid level state information is that the liquid level of the laundry treatment agent has reached the preset liquid level, the user has replenished the laundry treatment agent into the storage box 110 before this, so Mark the next level status message as a refill event.

The inventory state determined by the sensor is simpler and does not need to be calculated, which further reduces the workload of the processor.

Further, as shown in FIG. 6 , a sensor 120B can also be provided in the storage box 110, wherein the sensor 120B is arranged at the bottom of the storage box 110, and when the liquid level is lower than the sensor 120B, an alarm is issued to remind the user that it is necessary to timely Replenish the laundry treatment agent, otherwise it will affect the normal operation of the washing machine.

In some embodiments, if it is detected that the liquid level of the laundry treatment agent does not reach the preset liquid level, a reminder message of insufficient laundry treatment agent is generated and pushed.

In this embodiment, the liquid level of the laundry treatment agent is detected after each boot, and if the liquid level of the laundry treatment agent reaches the preset liquid level, the self-acquired replenishment events and the number of times the washing machine works during the boot are counted. In order to remind the user to purchase the clothes treatment agent in time, if the liquid level of the clothes treatment agent does not reach the preset liquid level, a reminder message of insufficient clothes treatment agent is generated and pushed to remind the user to replenish the clothes treatment agent in time.

In some embodiments, the preset number of times is determined according to the difference between the capacity of the storage box and the amount corresponding to the preset liquid level divided by the amount of laundry treatment agent consumed in a single wash.

In this embodiment, the preset liquid level indicates that the liquid level in the storage box that can be washed for at least N times is satisfied. When the liquid level in the storage box is lower than the preset liquid level, it indicates that the storage box of the laundry treatment agent is insufficient and needs to be washed. The user makes a supplement, and the preset number of times is determined according to the difference between the capacity of the storage box and the amount corresponding to the preset liquid level divided by the amount of laundry treatment agent consumed in a single wash, and the amount of laundry treatment agent consumed is converted. It becomes the working times of the washing machine, which makes it easier to manage the system statistics.

In some embodiments, the laundry treatment agent management method further includes the following steps:

Get the mailing time of historical orders;

The preset number of times is determined according to the mailing time.

In this embodiment, the design determines the preset number of times according to the mailing time, that is, when estimating the stock of the laundry treatment agent in the storage box, the duration of express delivery is further added, thereby giving the user redundant time to reserve, thereby avoiding mailing The problem of the interruption of the supply of clothing treatment agents caused by the delivery delay occurs, so as to ensure the timely replenishment of the clothing treatment agents.

The present invention also provides a laundry treatment agent management system, comprising: a processor and a memory for storing a computer program that can be executed on the processor, wherein the processor is configured to execute any one of the above when running the computer program The steps of the laundry treatment agent management method of the embodiment.

Specific embodiment one

As shown in FIG. 7 and FIG. 8 , this embodiment provides a method for managing a laundry treatment agent. The user's usage habits are analyzed through big data, and the last time when the user's laundry liquid is insufficient is recorded. The number of washings and the program used, intelligently calculate the remaining amount of the user's laundry detergent, for example, it will give a reminder when there is still 1/4 left, and automatically place an order to purchase, so that the user can receive the newly purchased laundry detergent before the detergent runs out. To achieve seamless connection, save the user's time and energy.

As shown in Figure 7, it specifically includes the following steps:

S701: Turn on the machine and check whether the laundry detergent is sufficient;

For example, in some embodiments, the detection of sufficient laundry liquid may be determined by the total capacity of the storage box minus the amount dispensed during each wash. Specifically, each time the laundry treatment agent is put into the washing tub, the storage box subtracts the amount of the last update from the amount put in during the current washing process, so as to obtain the current amount of the laundry treatment agent. The preset amount is compared to determine whether the laundry liquid is sufficient.

In other embodiments, the amount of the laundry treatment agent in the storage box may be determined by the liquid level of the storage box. Specifically, it is detected whether the liquid level of the laundry treatment agent in the storage box reaches a preset liquid level.

As shown in FIG. 6, the washing machine has a storage box 110, a detection probe (please refer to sensor 120A) is arranged at 1/5 or 1/4 of the storage box 110, and a sensor 120B is arranged at the bottom of the storage box 110. If the liquid level in the storage box 110 is lower than the sensor 120A, the sensor 120A sends out an alarm message to remind the user that the current liquid level is lower than the preset liquid level, so as to realize the reminder before the laundry liquid is used up, for example, when there is still 1/4 left. , and automatically place an order to purchase, so that users can receive the newly purchased laundry detergent before the laundry detergent is used up, so as to achieve seamless connection and save users' time and energy. When the liquid level in the storage box 110 is lower than the sensor 120B, the sensor 120B sends out an alarm message to remind the user that the current liquid level is too low.

If the laundry liquid is insufficient, perform S702: push a prompt message of insufficient laundry liquid to the user, and if the laundry liquid is sufficient, perform S703: determine whether the laundry liquid reported by the device last time is sufficient;

If the laundry liquid reported last time is insufficient, execute S704: record the time when the current user's laundry liquid changes from insufficient to full, and continue to perform S705; The number of times that the user uses the program that consumes the laundry liquid from the time when the laundry liquid becomes sufficient to the time when the device is turned on;

S706: Determine whether the number of work reaches a preset number of times;

If so, execute S707: enter the process of automatically placing an order to purchase laundry liquid.

Among them, the process of automatically placing an order to purchase laundry detergent mainly includes the following steps:

S801: The user selects a non-inductive payment method (for example: WeChat, Alipay);

S802: The user maintains the delivery address and other information;

S803: The user authorizes the merchant payment server (for example: WeChat, Alipay) to open small-amount password-free payment;

S804: The user authorizes to automatically place an order to purchase laundry liquid when the washing machine prompts that the laundry liquid is insufficient.

In detail, as shown in Figure 9, the process of automatically placing an order to purchase laundry detergent includes the following steps:

S901: When the washing machine detects that the laundry liquid is insufficient;

S902: Determine whether the user has enabled the automatic purchase option;

If not, go to S903: push the laundry liquid shortage message to the user, and prompt the user to turn on the automatic purchase switch; if yes, go to S904: determine whether the laundry liquid has been automatically purchased for the user within N days;

If not, go to S905: push the laundry detergent shortage message to the user; if yes, go to S906: determine whether the user has maintained the delivery address and other information;

If not, go to S907: push the laundry detergent shortage message to the user, and prompt the user to maintain the delivery address; if so, go to S908: determine whether the user has enabled the WeChat or Alipay small-amount password-free payment authorization;

If not, go to S909: push the laundry detergent shortage message to the user, and prompt the user to authorize WeChat or Alipay to open small-amount password-free payment; if so, go to S910: place an order automatically;

S911: Push a message that the order has been successfully placed, and the user can click the message to view the order details.

This embodiment analyzes the user's usage habits through big data, records the last time when the user's laundry liquid is insufficient, and intelligently calculates the remaining amount of the user's laundry liquid according to the number of washings and the program used by the user after filling up the laundry liquid, such as 1/ A reminder will be given at 4 o'clock, and an order will be automatically placed to purchase, so that users can receive the newly purchased laundry detergent before the laundry detergent runs out, so as to achieve seamless connection and save users' time and energy.

Moreover, when the washing machine detects that the laundry detergent is insufficient, the server automatically places an order according to the user's authorization, and pushes the order result to the user. The user only needs to click the message and enter the WeChat or Alipay payment password to complete the purchase, which is easier to operate.

Specific embodiment two

The difference between this embodiment and the above-mentioned embodiment is that the user pre-purchases a clothing treatment agent card, such as an order for a clothing treatment agent annual card, a quarterly card, a monthly card, and the like in this embodiment.

As shown in Figure 10, it specifically includes the following steps:

S1001: The user purchases a designated laundry detergent card;

S1002: The user maintains the delivery address and other information;

S1003: The user authorizes to automatically place an order to purchase laundry detergent when the washing machine prompts that the detergent is insufficient.

In detail, as shown in Figure 11, the process of automatically placing an order to purchase laundry detergent includes the following steps:

S1101: When the washing machine detects that the laundry liquid is insufficient;

S1102: Determine whether the user enables the automatic purchase option;

If not, go to S1103: push the laundry liquid shortage message to the user, and prompt the user to turn on the automatic purchase switch; if yes, go to S1104: determine whether the laundry liquid has been automatically purchased for the user within N days;

If no, go to S1105: push a laundry detergent shortage message to the user; if yes, go to S1106: determine whether the user has a laundry detergent card and has the remaining number of redemptions;

If not, go to S1107: push a laundry detergent shortage message to the user, and prompt the user to buy a laundry detergent card; if so, go to S1108: determine whether the user has maintained the delivery address and other information;

If not, execute S1109: push the laundry detergent shortage message to the user, and prompt the user to maintain the delivery address; if yes, execute S1110: place an order automatically;

S1111: Push a message that the order has been successfully placed, and the user can click the message to see the order details.

In this embodiment, the user needs to purchase the annual laundry detergent card in advance, and the annual card supports a certain number of redemptions. The user can manually redeem, or can authorize the washing machine to automatically place an order for redemption when it detects that the laundry detergent is insufficient.

When the washing machine detects that the laundry liquid is insufficient, the server will automatically place an order or remind the user according to the user's authorization and the laundry liquid card status.

When the washing machine detects that the laundry detergent is insufficient, the server automatically places an order according to the user's authorization, and pushes the order result to the user. The user only needs to click on the message and enter the WeChat or Alipay payment password to complete the purchase, and the operation is simpler.

The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention in any form. Although the present invention has been disclosed above with preferred embodiments, it is not intended to limit the present invention. Without departing from the scope of the technical solutions of the present invention, when the technical content indicated above can be used to make some changes or modifications to equivalent examples of equivalent changes, the implementations in the above-mentioned examples can also be further combined or replaced, but any Without departing from the content of the technical solution of the present invention, any simple modifications, equivalent changes and modifications made to the above embodiments according to the technical essence of the present invention still fall within the scope of the solution of the present invention.

Claims

A clothing treatment agent management method, characterized in that the automatic ordering function of the clothing treatment agent is turned on, and when the information that the clothing treatment agent is insufficient is obtained, an order for purchasing the corresponding clothing treatment agent is automatically generated and paid automatically, and the payment is completed. The order is sent to the merchant server.
The clothing treatment agent management method according to claim 1, wherein the automatically generating an order for purchasing the corresponding clothing treatment agent and automatically paying for it, and sending the paid order to the merchant server, specifically comprising:

Establish a communication connection with the merchant server;

Obtain purchase parameter information, where the purchase parameter information at least includes purchase quantity and mailing address information;

Generate an order according to the acquired purchase parameter information;

sending the order to the merchant server;

Receive payment order requests from merchant servers and pay automatically;

Send the payment completed order to the merchant server;

Preferably, the purchase parameter information is a purchase parameter preset by a user, or a purchase parameter determined according to historical order information.
The laundry treatment agent management method according to claim 2, wherein the receiving a payment order request from the merchant server and making the payment automatically includes:

Receive payment order requests from merchant servers;

Detect whether the current payment conditions meet the preset password-free payment conditions;

If the current payment conditions meet the preset password-free payment conditions, the payment will be completed automatically;

Preferably, the preset password-free payment conditions include that the payment amount is lower than the preset amount.
The method for managing a laundry treatment agent according to claim 2, wherein before the acquiring the purchase parameter information, the method specifically comprises:

Query whether the user has a pre-purchased order of laundry treatment agent;

If so, query whether the pre-purchased laundry treatment agent order has the remaining number of redemptions;

If so, an order for exchanging the laundry treatment agent is generated and sent to the merchant server.
The laundry treatment agent management method according to any one of claims 1 to 4, wherein the automatic ordering function of the laundry treatment agent is not enabled, and the following steps are performed when the information that the laundry treatment agent is insufficient is obtained:

generating and pushing reminder information for purchasing the laundry treatment agent, the reminder information including the reminder information of insufficient laundry treatment agent and an option of whether to purchase the laundry treatment agent service;

Obtain the selection result of whether to purchase the service option of laundry treatment agent;

In response to the selection result of purchasing the laundry treatment agent, an order for purchasing the laundry treatment agent is generated, and the order is sent to the merchant server.
The method for managing a laundry treatment agent according to any one of claims 1 to 4, wherein before the acquiring the information that the laundry treatment agent is insufficient, the method further comprises:

When it is detected that the washing machine is turned on, obtain the working times of the washing machine during the period from the last replenishment event of replenishing the laundry treatment agent to the storage box to the current startup;

If the number of working times reaches a preset number of times, generating information that the laundry treatment agent is insufficient;

Preferably, the acquiring the operation times of the washing machine during the period from the last replenishment event of replenishing the laundry treatment agent to the storage box to the current startup, specifically includes:

Obtain the latest replenishment event of replenishing the laundry treatment agent to the storage box;

Counting the obtained replenishment events and the number of times that the washing machine consumes the laundry treatment agent during the current startup period;

More preferably, the washing machine has an automatic feeding structure, and the statistics are obtained from the replenishment event and the number of times that the washing machine consumes the laundry treatment agent during the current startup period, specifically including: counting the replenishment event and the current time of the automatic feeding structure. The number of times auto-delivery was performed during a boot.
The laundry treatment agent management method according to claim 6, wherein:

The acquiring the latest replenishment event of replenishing the laundry treatment agent to the storage box specifically includes:

receiving and storing inventory status information of the storage box, the inventory status information being that the amount of the laundry treatment agent in the storage box has reached a preset amount or the amount of the laundry treatment agent has not reached the preset amount;

Among the two adjacent received inventory status information, the current inventory status information indicates that the amount of laundry treatment agent has not reached the preset amount, and the latter inventory status information indicates that the amount of laundry treatment agent in the storage box has reached the preset amount. , marking the latter inventory status information as the replenishment event.
The laundry treatment agent management method according to claim 7, characterized in that, after detecting that the washing machine is turned on, further comprising:

Detecting whether the liquid level of the laundry treatment agent in the storage box has reached the preset liquid level;

Generate and transmit the corresponding inventory status information according to the detection results;

Preferably, if it is detected that the liquid level of the laundry treatment agent does not reach the preset liquid level, a reminder message of insufficient laundry treatment agent is generated and pushed;

Preferably, the preset number of times is determined according to the difference between the capacity of the storage box and the amount corresponding to the preset liquid level divided by the amount of laundry treatment agent consumed in a single wash.
The laundry treatment agent management method according to claim 6, further comprising:

Get the mailing time of historical orders;

The preset number of times is determined according to the mailing time.
A laundry treatment agent management system, comprising:

A processor and a memory for storing a computer program that can be run on the processor, wherein the processor, when running the computer program, executes the method for managing a laundry treatment agent according to any one of claims 1 to 9. step.