WO2022037454A1 - 会议处理方法及装置 - Google Patents

会议处理方法及装置 Download PDF

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Publication number
WO2022037454A1
WO2022037454A1 PCT/CN2021/112059 CN2021112059W WO2022037454A1 WO 2022037454 A1 WO2022037454 A1 WO 2022037454A1 CN 2021112059 W CN2021112059 W CN 2021112059W WO 2022037454 A1 WO2022037454 A1 WO 2022037454A1
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Prior art keywords
information
time
conference
meeting
reserved
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PCT/CN2021/112059
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English (en)
French (fr)
Inventor
邓憧
严念念
边传猛
蒋海涛
徐秋云
王雯
雷昀
王聪
Original Assignee
阿里巴巴集团控股有限公司
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Publication of WO2022037454A1 publication Critical patent/WO2022037454A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066—Session management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G06Q10/1093—Calendar-based scheduling for persons or groups
    • G06Q10/1095—Meeting or appointment
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40—Support for services or applications
    • H04L65/403—Arrangements for multi-party communication, e.g. for conferences

Definitions

  • the embodiments of the present specification relate to the field of computer technologies, and in particular, to a method and apparatus for processing conferences.
  • the sponsor of the meeting usually adopts a manual coordination method to communicate with each invited participant (which can be called as Invited participants) to coordinate the meeting time.
  • This coordination method usually consumes more time and energy, and the coordination efficiency is low.
  • the embodiments of this specification provide a conference processing method and apparatus.
  • an embodiment of this specification provides a conference processing method, which is applied to a dialogue server in a conference assistant system.
  • the conference assistant system further includes a transfer server, and the method includes: receiving a reservation to be reserved from the transfer server Conference information of the conference, the conference information is submitted by the initiator of the to-be-reserved conference through the target window; in response to the conference information of the to-be-reserved conference including the participant information and the participant time, the participant information Showing multiple participants, confirming whether the invited participants among the multiple participants can participate in the to-be-reserved conference at the meeting time; in response to the presence of the multiple participants Invited participants with conflicting time will use interactive mode to coordinate the meeting time for the invited participants, and determine the meeting time according to the coordination result.
  • the embodiments of this specification provide a conference processing method, which is applied to a relay server in a conference assistant system, where the conference assistant system further includes a dialogue server, and the method includes: receiving from a business-side system, initiating Conference information of the to-be-reserved conference submitted by the person through the target window; forwarding the conference information to the dialogue server, so that the dialogue server uses the method described in the implementation manner of the first aspect to process the conference.
  • an embodiment of this specification provides a conference processing method, applied to a conference assistant system, including: receiving conference information of a conference to be reserved, the conference information being submitted by the initiator of the conference to be reserved through a target window ; In response to the meeting information of the to-be-reserved meeting including the participant information and the meeting time, the participant information shows a plurality of participants, confirming the invited participant in the plurality of participants Whether it is possible to participate in the to-be-reserved meeting at the meeting time; in response to an invited participant having a time conflict among the multiple participants, use an interactive method to perform meeting time coordination for the invited participant operation, and determine the meeting time according to the coordination result.
  • an embodiment of the present specification provides a conference processing method, which is applied to a client, including: receiving conference information of a to-be-reserved conference, where the conference information is submitted by an initiator of the to-be-reserved conference through a target window; In response to the conference information of the to-be-reserved conference including the participant information and the participant time, the participant information shows a plurality of participants, confirming that the invited participant among the plurality of participants can Whether to participate in the to-be-reserved conference at the conference participation time; in response to an invited participant with a time conflict among the multiple participants, use an interactive method to perform a conference time coordination operation for the invited participant , and determine the meeting time according to the coordination results.
  • an embodiment of this specification provides a method for processing a conference, which is applied to an instant messaging APP, including: receiving chat information input through a chat window; responding that the chat information includes meeting information of a to-be-reserved conference, sending the The conference information is sent to the server; the feedback information returned in response to the conference information is received from the server, and the feedback information is displayed.
  • the embodiments of this specification provide a method for processing a conference, which is applied to an instant messaging APP, including: receiving from a server query information for a conference to be reserved, the conference to be reserved is the initiator of the conference by inputting in a chat window. is initiated by chat information, the chat information includes the meeting information of the to-be-reserved meeting, and the inquiry information is used to confirm the time of participating in the conference; the inquiry information is displayed; the reply information provided in response to the inquiry information is received, and send the reply information to the server.
  • an embodiment of this specification provides a conference processing apparatus, which is applied to a dialogue server in a conference assistant system, the conference assistant system further includes a transfer server, and the apparatus includes: a receiving unit configured to The transfer server receives the conference information of the conference to be reserved, the conference information is submitted by the initiator of the conference to be reserved through the target window; the time confirmation unit is configured to respond to the conference information of the conference to be reserved including participating in the conference The participant information and the meeting time, the participant information shows multiple participants, and confirm whether the invited participants among the multiple participants can participate in the to-be-reserved conference at the meeting time
  • the time coordination unit is configured to respond to the invited participants with time conflicts among the plurality of participants, adopt an interactive mode to perform a meeting time coordination operation for the invited participants, and according to the coordination results, Determine the meeting time.
  • the embodiments of this specification provide a conference processing device, which is applied to a relay server in a conference assistant system, the conference assistant system further includes a dialogue server, and the device includes: a receiving unit configured to receive The business side system receives the conference information of the to-be-reserved conference submitted by the initiator through the target window; the sending unit is configured to forward the conference information to the dialogue server, so that the dialogue server adopts the method as described in the first aspect.
  • the method described in the implementation method performs conference processing.
  • an embodiment of this specification provides a conference processing apparatus, which is applied to a conference assistant system, including: a receiving unit configured to receive conference information of a conference to be reserved, where the conference information is the initiation of the conference to be reserved
  • the time confirmation unit is configured to respond to the meeting information of the to-be-scheduled meeting including the participant information and the meeting time, and the participant information shows a plurality of participants, and confirms all participants. whether the invited participants in the plurality of participants can participate in the to-be-reserved conference at the meeting time;
  • the time coordination unit is configured to respond to the existence of a time conflict among the plurality of participants Invited participants, in an interactive way, perform the meeting time coordination operation for the invited participants, and determine the meeting time according to the coordination results.
  • an embodiment of this specification provides a conference processing apparatus, which is applied to a client and includes: a receiving unit configured to receive conference information of a to-be-reserved conference, where the conference information is the initiator of the to-be-reserved conference Submitted through the target window; the time confirmation unit is configured to confirm that the meeting information of the to-be-reserved meeting includes the participant information and the meeting time, the participant information shows a plurality of participants, and confirms the Whether an invited participant among the plurality of participants can participate in the to-be-reserved conference at the meeting time; the time coordination unit is configured to respond to the presence of an invited participant having a time conflict among the plurality of participants Invite the participants, and use the interactive method to perform the meeting time coordination operation for the invited participants, and determine the meeting time according to the coordination results.
  • the embodiments of this specification provide a conference processing apparatus, which is applied to an instant messaging APP, comprising: a receiving unit configured to receive chat information input through a chat window; a sending unit configured to respond to the The chat information includes meeting information of the meeting to be reserved, and the meeting information is sent to the server; the receiving unit is further configured to receive from the server, feedback information returned in response to the meeting information; the presentation unit , configured to display the feedback information.
  • an embodiment of this specification provides a conference processing apparatus, which is applied to an instant messaging APP, including: a receiving unit configured to receive inquiry information for a to-be-reserved conference from a server, where the to-be-reserved conference is its Initiated by the initiator by inputting chat information in the chat window, the chat information includes meeting information of the to-be-reserved meeting, and the inquiry information is used to confirm the time of participating in the conference; the display unit is configured to display the inquiry information; The receiving unit is further configured to receive reply information provided in response to the inquiry information; the sending unit is configured to send the reply information to the server.
  • embodiments of this specification provide a computer-readable storage medium on which a computer program is stored, wherein, when the computer program is executed in a computer, the computer is caused to execute the first to sixth aspects The method described in any of the implementations.
  • embodiments of the present specification provide a computing device, including a memory and a processor, wherein executable code is stored in the memory, and when the processor executes the executable code, the implementation of the first aspect to the first The method described in any one of the six aspects.
  • the conference processing methods provided by the above-mentioned embodiments of this specification can be respectively applied to the dialogue server and the transfer server in the conference assistant system.
  • the participant information and the meeting time the participant information shows multiple participants, confirm whether the invited participants among the multiple participants can participate in the to-be-reserved conference at the meeting time, so as to confirm the
  • an interactive manner is used to perform a meeting time coordination operation for the invited participant, and the meeting time is determined according to the coordination result.
  • the conference assistant system can help the conference sponsor to coordinate the time for participating in the conference, thereby improving the coordination efficiency.
  • FIG. 1 is an exemplary system architecture diagram to which some embodiments of the present specification may be applied;
  • FIG. 2 is a flowchart of an embodiment of a conference processing method according to the present specification
  • Fig. 3 is a schematic diagram of inputting meeting information corresponding to the meeting to be reserved in the text input area of the group chat window;
  • FIG. 4 is a flowchart of one embodiment of a processing method in the case where the received conference information lacks predetermined conference elements
  • Fig. 5 is a schematic diagram of the display effect of prompt information
  • FIG. 6 is a flow chart of an embodiment of a method for confirming whether an invited participant among a plurality of participants can participate in a to-be-reserved conference at a conference time;
  • FIG. 7 is a flowchart of another embodiment of a conference processing method according to the present specification.
  • Fig. 8a is a schematic diagram of the dialogue process between the conference assistant and the invited participant
  • Fig. 8b is a schematic diagram of the display effect of the first summary feedback information
  • FIG. 9 is a flow chart of still another embodiment of a conference processing method according to the present specification.
  • Fig. 10a is another schematic diagram of the dialogue process between the conference assistant and the invited participant;
  • FIG. 10b is a schematic diagram of the display effect of the third summary feedback information
  • FIG. 11 is a flow chart of still another embodiment of a conference processing method according to the present specification.
  • Fig. 12 is a flow chart of still another embodiment of the conference processing method according to the present specification.
  • Fig. 13 is a flow chart of still another embodiment of a conference processing method according to the present specification.
  • Fig. 14 is a flow chart of still another embodiment of the conference processing method according to the present specification.
  • Fig. 15 is a flow chart of still another embodiment of the conference processing method according to the present specification.
  • FIG. 16 is a schematic structural diagram of a conference processing device according to the present specification.
  • FIG 17 is another schematic structural diagram of the conference processing device according to the present specification.
  • Fig. 18 is another structural schematic diagram of the conference processing device according to the present specification.
  • Fig. 19 is another structural schematic diagram of the conference processing device according to the present specification.
  • Fig. 20 is another structural schematic diagram of the conference processing device according to the present specification.
  • FIG. 21 is another schematic structural diagram of the conference processing apparatus according to the present specification.
  • the sponsor of the meeting usually uses manual coordination before the meeting to participate in the meeting with each invited participant.
  • time coordination This coordination method usually consumes more time and energy, and the coordination efficiency is low.
  • FIG. 1 shows an exemplary system architecture diagram suitable for use with these embodiments.
  • the system architecture includes a conference assistant system and a business party system.
  • the conference assistant system includes a transfer server and a dialogue server.
  • the transfer server is respectively connected with the dialogue server and the business system in communication.
  • the business side system can be a system with functions such as instant messaging and meeting reservation, such as DingTalk system.
  • the business-side system may also have a schedule management function, which can manage various schedules, such as meeting schedules, event schedules, and the like.
  • the business-side system may include a client and a server. The transit server can communicate and connect with the server in the business side system.
  • the relay server can be used for information forwarding between the dialogue server and the business system.
  • the transfer server may receive information related to conference reservation sent by the business side system, such as conference information of the conference to be reserved, and forward the information to the dialogue server.
  • the dialogue server can analyze and process the information forwarded by the transit server, and send the processing result (such as the generated prompt information, etc.) to the transit server, so that the transit server forwards the processing result to the corresponding business party.
  • the system enables the business side system to perform corresponding operations according to the processing result.
  • the transfer server can be used for maintenance of service data related to conference reservation.
  • the transit server can be connected in communication with at least one business side system.
  • the transit server can store service data corresponding to the at least one business side system, and the service data includes data related to meeting reservations, for example, it can include at least one of the following information of users of its corresponding business side system: superior-subordinate relationship information , identity information, group member information, corporate address book, corporate organizational structure information, schedule information list, schedule information quantity.
  • the superior-subordinate relationship information may show the superior leader of the corresponding user and the subordinate of the user.
  • the identity information may include, but is not limited to, at least one of the following identities: teacher, manager, deputy manager, chairman, secretary, secretary, chairman, committee member, director, and so on.
  • the group member information may include the group chat ID of the group chat where the corresponding user is located, and the nickname and user ID of the group members in the group chat.
  • the enterprise address book may show employee information of employees of the enterprise where the corresponding user is located, and the employee information may include, but not limited to, the employee's name, nickname, email address, phone number, and the like.
  • the enterprise organizational structure information can show the organizational structure of the enterprise where the corresponding user is located, and the organizational structure can show the internal structure of the enterprise organization.
  • the schedule information list may show various schedule information created by the corresponding user, and the schedule information may include, but not limited to, an event schedule, a meeting schedule, and the like.
  • the number of schedule information may include the number of all schedules created by the user, or the number of each schedule created within a specific time period, etc., which is not specifically limited herein.
  • the dialog server can be used to maintain the global dialog data of the conference.
  • a database may be deployed in the dialogue server, and the database stores a conference ID from at least one business party system and historical dialogue information corresponding to the conference ID.
  • the historical dialogue information may include dialogue information produced by the dialogue server in the process of processing the conference corresponding to the conference identifier.
  • the dialogue server may include a dialogue management module and a semantic understanding module.
  • the dialogue management module can be used for maintaining the global dialogue data of the conference, and the above-mentioned database can be included in the dialogue management module.
  • the semantic understanding module can be used to analyze and process the information forwarded by the transit server, and generate processing results (such as prompt information, etc.).
  • the execution body of the method may be the dialog server shown in FIG. 1 .
  • the method can enable the conference assistant system where the dialogue server is located to help the conference initiator to coordinate the conference time and improve the coordination efficiency.
  • the method includes the following steps:
  • Step 201 Receive conference information of the to-be-reserved conference from the relay server, where the conference information is submitted by the initiator of the to-be-reserved conference through the target window;
  • Step 211 in response to the meeting information of the to-be-reserved meeting including the participant information and the meeting time, and the participant information showing multiple participants, confirm whether the invited participant among the multiple participants can participate in the meeting. Participate in the scheduled meeting at the meeting time;
  • Step 221 in response to an invited participant having a time conflict among the multiple participants, an interactive manner is used to perform a meeting time coordination operation for the invited participant, and the meeting time is determined according to the coordination result.
  • the above-mentioned executive body may receive the conference information of the to-be-reserved conference sent by the transfer server in real time.
  • the conference information may be submitted by the initiator of the conference to be reserved through the target window.
  • the target window may include any of the following: a chat window, an interaction window that cannot be chatted, a message notification window, and the like.
  • the chat window may include a group chat window or a single chat window.
  • the single chat window may include a single chat window between the initiator and the conference assistant.
  • a control for the user to initiate a conference reservation may be set in the target window, and the user may initiate a conference reservation by operating the control.
  • the target window includes the chat window as an example for description.
  • the chat window may include a text input area and a send button, and the initiator can input the meeting information of the meeting to be reserved in the text input area, and then click the send button to submit the meeting information.
  • the initiator before inputting the conference information, the initiator needs to input a wake-up word for waking up the conference assistant, such as "@conference assistant".
  • a wake-up word for waking up the conference assistant such as "@conference assistant”.
  • the business-side system can recognize that the information corresponding to the wake-up word is the conference information of the conference to be reserved, and send the conference information to the transfer server .
  • FIG. 3 shows a schematic diagram of inputting conference information corresponding to the conference to be reserved in the text input area of the group chat window.
  • FIG. 3 shows the wake-up word "@meeting assistant", and the meeting information "help me, A and B make an appointment for a meeting tomorrow”.
  • the information input by the initiator must be transmitted to the conference assistant system, so the initiator can directly input the conference information without entering the wake-up word as described above.
  • the group chat window may be integrated with a group plug-in related to the conference assistant, and the initiator may click on the group plug-in in the group chat window to open the interface corresponding to the group plug-in.
  • the initiator can input the meeting information of the meeting to be reserved on this interface, and click the button for submitting the meeting information.
  • the conference information usually includes the topic of the conference, the time of the conference, the information of the participants, the location of the conference, and so on.
  • the participant information typically shows a number of participants, including an invited participant.
  • the plurality of participants may also include a sponsor.
  • participant information may include the participant's nickname.
  • the participant information in the meeting information may include: Characters of group members, such as "@all", etc.
  • the participation time may be a specific time point or a time period including two endpoints, which is not specifically limited here. Among them, the meeting time and participant information are the core meeting elements, and usually cannot be defaulted.
  • conference elements that cannot be defaulted can be preconfigured.
  • the pre-configured conference elements that cannot be defaulted are referred to as predetermined conference elements.
  • Scheduled meeting elements may include participant information and meeting time.
  • the predetermined conference elements may also include conference topics and the like.
  • FIG. 4 shows the flow of an embodiment of the processing method in the case that the received conference information lacks predetermined conference elements, including the following steps:
  • Step 202 determining whether the received conference information lacks predetermined conference elements
  • Step 204 if it is determined that the meeting information is missing a predetermined meeting element, generate corresponding prompt information according to the missing element item;
  • Step 206 sending the initiator's user identification and prompt information to the transfer server, so that the transfer server forwards the information
  • Step 208 Receive the reply information provided in response to the prompt information from the relay server.
  • the relay server can forward the received user identification and prompt information of the initiator to the business-side system to which the initiator belongs, and the business-side system outputs the prompt information to the initiator.
  • the user identification may include user nickname and/or user number, and the like.
  • the business party system can output the prompt information to the corresponding chat window of the initiator.
  • the business-side system can also output the avatar of the conference assistant.
  • the business side system may pre-store the avatar of the conference assistant.
  • the avatar can be sent at the same time.
  • FIG. 5 it shows a schematic diagram of the display effect of the prompt information.
  • it shows the avatar of the initiator, the meeting information "help me make an appointment for a meeting at 5 pm tomorrow", the prompt message corresponding to the meeting information "please provide the participant information”, and the avatar of the meeting assistant .
  • the chat window in step 201 is a group chat window
  • the above prompt information may be displayed in the group chat window, or may be displayed in a single chat window between the initiator and the conference assistant. If displayed in the group chat window, the prompt information is visible to the initiator and invisible to other persons in the group chat corresponding to the group chat window.
  • step 204 if the missing element item of the conference information includes the participant information, prompt information for prompting to supplement the participant information may be generated, for example, the prompt information shown in FIG. 5 . Based on this, step 208 may be specifically implemented as receiving from the relay server the participant information provided in response to the prompt information.
  • step 208 may be specifically implemented as: receiving from the relay server the participation time provided in response to the prompt information.
  • the time range that does not belong to the participation time is the fuzzy time, excluding the time point.
  • the time range may include, but is not limited to, today, tomorrow, the day after tomorrow, next week, and the like, for example.
  • the first target information related to time confirmation of multiple participants can be obtained.
  • the first target information determine the first recommended time from the time range, and generate first prompt information according to the first recommended time.
  • step 208 may be specifically implemented as: receiving the first confirmation information provided in response to the first prompt information from the relay server.
  • the first target information may include at least one of the following information: historical dialogue information related to conference reservation, schedule information list corresponding to a time range, time preference information, and the like.
  • the sponsor's operating cost can be saved, and a better time can be quickly determined (for example, all participants or most participants have free time, etc.).
  • the first prompt information can be used to confirm whether to use the first recommended time as the participation time of the to-be-reserved conference, and the first confirmation information can be used to indicate that the first recommended time is used as the to-be-reserved conference participation time.
  • the first prompt information can also be used to confirm whether to initiate a conference time inquiry to the invited participant according to the first recommended time, and the first confirmation information is used to indicate that the conference participation time inquiry is initiated. In this way, before inquiring about the participation time to the invited participants, it is necessary to obtain the consent of the initiator, which reflects the friendly interaction with the initiator.
  • the first recommended time can be determined as the participation time of the to-be-reserved conference.
  • the above-mentioned executive body may use a preset method for determining the first recommended time, and perform statistical analysis on the first target information according to the time range in the conference information, so as to determine the first recommended time from the time range. Recommended time.
  • a pre-trained time prediction model may be used to predict the first recommended time from the time range according to the time range and the first target information.
  • a self-optimizing closed loop can be formed after data accumulation, and the time prediction model can automatically learn personnel-related configuration content and sponsor decision-making strategies for strategy optimization.
  • the initiator can be reminded to supplement the missing element items, so as to obtain more comprehensive conference information and enrich conference processing. Way.
  • the transfer server may store target service data, and the target service data includes data related to conference reservation corresponding to the business party system to which the initiator belongs.
  • the above-mentioned executive body may, in response to the received conference information including the participant information and the time information, acquire from the relay server the time confirmation-related information of the multiple participants according to the participant information and the time information. Second target information, the second target information is included in the target service data.
  • the second target information may include at least one of the following information: superior-subordinate relationship information, identity information, group member information, enterprise address book, enterprise organizational structure information, schedule information list, and schedule information quantity.
  • the time information may include the meeting time, or a time range that does not belong to the meeting time.
  • the schedule information list corresponds to a specified time period (for example, the day in which the meeting time is located), and the meeting time is in the specified time period.
  • the schedule information list corresponds to the time range.
  • the time (eg, meeting time, activity time, etc.) included in the schedule information in the schedule information list is within the time range.
  • the schedule information list corresponding to the time range in the first target information may be obtained from the second target information.
  • other information in the first target information may be pre-stored in the local database of the above-mentioned execution body.
  • second prompt information may be generated according to the conference information of the to-be-reserved conference, and the second prompt information is used to confirm whether Initiate the meeting time inquiry to the invited participants. Then, the user identifier of the initiator and the second prompt information can be sent to the relay server, so that the relay server can forward the information. Afterwards, the second confirmation information provided in response to the second prompt information may be received from the relay server, where the second confirmation information is used to indicate initiating a conference participation time inquiry. In this way, before inquiring about the time of participation to the invited participants, it is necessary to obtain the consent of the initiator, which reflects the friendly interaction with the initiator.
  • the above-mentioned executive body may, in response to the meeting information of the to-be-scheduled meeting including the participant information and the meeting time, confirm whether the invited participant among the multiple participants shown in the participant information can Attend the scheduled meeting at the meeting time.
  • the participation time may be the participation time input by the initiator through the target window, or may be the first recommended time as described above.
  • the invited participant can participate in the meeting to be scheduled during the meeting time, it means that the invited participant can normally participate in the scheduled meeting.
  • the invited participant cannot participate in the scheduled meeting during the meeting time it means that the current schedule of the invited participant conflicts with the scheduled meeting and cannot normally participate in the scheduled meeting.
  • the above-mentioned executive body can use the method of data analysis to confirm whether the invited participants can participate in the to-be-scheduled meeting during the meeting time. For example, according to the time of the meeting and the information related to time confirmation of the invited participant (for example, the schedule information list, the historical dialogue information related to the conference reservation, etc.) of free time. If it is free time, it can be confirmed that the invited participant can participate in the scheduled meeting during the meeting time. If it is not free time, it can be confirmed that the invited participant cannot participate in the scheduled meeting during the meeting time.
  • a meeting time inquiry may be initiated to the invited participant, and the inquiry method may be used to confirm whether the invited participant can normally participate in the to-be-reserved conference.
  • multiple participants may have a superior-subordinate relationship or an equal-level relationship. Some participants may be frequent participants. For senior leaders, as well as people who frequently participate in meetings, these people are usually the main participants of the meeting, and their time should be prioritized. Therefore, no matter whether the method of data analysis or the method of inquiry is used, the priority order of each participant can be determined before the confirmation of the time of participation.
  • FIG. 6 shows a flow 600 of an embodiment of a method for confirming whether an invited participant among a plurality of participants can participate in a to-be-reserved conference at a conference time.
  • the method includes the following steps:
  • Step 601 obtaining third target information of multiple participants, where the third target information is related to determining the query sequence;
  • Step 602 according to the third target information, among the multiple predetermined priority gears, determine the priority gears corresponding to the plurality of participants respectively;
  • Step 603 The set of priority gears corresponding to each of the invited participants in the plurality of participants is called a priority gear group, and the priority gears are confirmed in descending order of priority gears. Whether the invited participants corresponding to the priority tiers in the tiered tier group can participate in the to-be-reserved conference during the meeting time.
  • the third target information may include at least one of the following information: superior-subordinate relationship information, identity information, enterprise organizational structure information, and number of schedule information.
  • the predetermined plurality of priority gears may include at least two priority gears.
  • the predetermined plurality of priority gears may generally include two or three priority gears.
  • any character can be used to name the priority gear. Taking two priority gears as an example, in order of priority from high to low, the names of the two priority gears can be "High Excellent” and “Normal”; or, they can be "A" and “A”. B”; or, it can also be "1" and "2" in sequence. It should be understood that this specification does not make any limitation on the name of the priority gear.
  • one priority level may correspond to one or more participants.
  • each priority rank can correspond to a filter condition, and participants who meet the filter condition can be assigned to this rank.
  • the filter conditions may be related to information items in the third target information.
  • the filter condition may include that the amount of schedule information is greater than a preset amount.
  • the filter condition can also include that the identity is equal to or higher than the specified identity (eg manager, etc.). It should be understood that the screening conditions can be designed according to actual requirements, which are not specifically limited here.
  • a pre-trained priority gear prediction model may be used to predict the priority gears corresponding to the plurality of conference participants according to the third target information.
  • the priority gear prediction model can perform personalized self-learning based on the received data to continuously improve the prediction accuracy.
  • step 603 for any priority rank in the priority rank group, when it is confirmed that there is an invited participant with a time conflict among the invited participants corresponding to the priority rank, the transfer can be transferred to Go to step 221.
  • step 603 can be implemented through steps 701-706 in the flow shown in FIG. 7 .
  • FIG. 7 shows a flow 700 of another embodiment of a conference processing method. The method includes the following steps:
  • Step 701 according to the order of priority gears from high to low, select a priority gear from the priority gear group as the current gear;
  • Step 702 for the invited participants corresponding to the current stalls, generating inquiry information for confirmation of the time of participating in the conference;
  • Step 703 the user identification of the invited participant corresponding to the current gear, and the inquiry information, are sent to the transfer server, and the transfer server is made to carry out information forwarding;
  • Step 704 receiving from the relay server the first reply information provided in response to the inquiry information
  • Step 705 According to the received first reply information, confirm whether the invited participant corresponding to the current gear can participate in the to-be-reserved meeting at the meeting time;
  • Step 706 if it is confirmed that the invited participant corresponding to the current gear can participate in the to-be-reserved conference at the meeting time, and there is a priority gear with a priority lower than the current gear in the priority gear group, then the priority In the gear group, the next priority gear of the current gear is selected as the current gear;
  • Step 707 if it is confirmed that the invited participant corresponding to the current gear can participate in the to-be-reserved conference at the meeting time, and there is no priority gear with a priority lower than the current gear in the priority gear group, then according to Confirm the result and generate the first summary feedback information;
  • Step 708 sending the user identifier of the initiator and the first summary feedback information to the transfer server, so that the transfer server performs information forwarding;
  • Step 709 receiving from the relay server the schedule creation indication information provided in response to the first summary feedback information
  • Step 710 generating schedule creation request information corresponding to the to-be-reserved meeting according to the meeting information of the to-be-reserved meeting and the first summary feedback information;
  • Step 711 Send the system identifier of the business side system to which the initiator belongs and the schedule creation request information to the transfer server, so that the transfer server forwards the information.
  • the priority gear with the highest priority is selected from the priority gear group as the current gear according to the order of priority gears from high to low. It should be understood that the purpose of using the selected priority gear as (referred to as) the current gear is to facilitate differentiation from other priority gears, and is not intended to be limiting.
  • step 702 according to the conference information of the to-be-reserved conference, for the invited participants corresponding to the current stall, query information for confirming the time of participating in the conference may be generated.
  • the meeting information of the meeting to be scheduled includes, the meeting subject: "Let's review the ppt tomorrow", the participant information: “Me, A and B”, the meeting time: 5:00 pm today, where "I” represents Initiator, "A” and “B” are the nicknames of the two invited users. Assuming that the initiator's nickname is "Yun”, according to the meeting information, the query information generated for "A” and "B” can be "Hi, Yun invites you to share the ppt of tomorrow's review together. At 5:00 pm today, you are here. Is it alright?"
  • a pre-trained dialogue information generation model may be deployed locally by the above executive body. This model can be used to generate inquiry information based on the meeting information of the meeting to be reserved.
  • the dialogue information generation model may be obtained by training a model for text generation, such as a Seq2Seq model or a pointer network (Pointer Network).
  • the user identification of the invited participant corresponding to the current gear and the inquiry information may be sent to the transfer server.
  • the relay server can forward the received information to the corresponding business-side system, so that the business-side system outputs the inquiry information to the invited participant corresponding to the user ID.
  • the query information may be output to the group chat window of the invited participant.
  • the inquiry information is only visible to the corresponding invited participants, and not visible to other people in the group chat corresponding to the group chat window.
  • the query information can also be output to the single chat window between the invited participant and the conference assistant.
  • the invited participants can reply to the information according to the inquiry information to indicate whether they can participate in the meeting to be reserved, and also indicate when they are available.
  • Fig. 8a shows a schematic diagram of the dialogue process between the conference assistant and the invited participants.
  • Fig. 8a shows the inquiry message and the first reply message of the invited participant A.
  • the inquiry information includes, "Hi, Yun asked you to share the ppt of tomorrow's review with you. Can you come here at 5:00 this afternoon?"
  • the first reply information includes, "I want to discuss a problem with C, and I don't have time. Ah”.
  • step 704 the first reply information provided in response to the inquiry information may be received from the relay server.
  • step 705 after receiving the first reply information provided by each invited participant corresponding to the current gear, semantic analysis may be performed on the received first reply information, and according to the analysis result, the corresponding Whether the invited participants can participate in the scheduled meeting during the meeting time.
  • step 706 or step 707 may be executed. Wherein, after step 706 is performed, step 702 may be performed. In addition, if it is confirmed that among the invited participants corresponding to the current gear, there is an invited participant with a time conflict, the process may go to step 221 as described above.
  • step 707 in response to confirming that the invited participant corresponding to the current gear can participate in the to-be-reserved conference at the meeting time, and there is no priority gear with a priority lower than the current gear in the priority gear group bit, according to the confirmation result, generate the first summary feedback information.
  • the first summary feedback information may, for example, show summary results, cancellation options, schedule creation options, and the like.
  • the summary result can be used to indicate, for example, that each invited participant among the multiple participants can normally participate in the to-be-reserved conference.
  • the Cancel option can be used to end the current meeting reservation.
  • the agenda creation option can be used to trigger the creation of the meeting agenda corresponding to the meeting to be reserved.
  • the first aggregated feedback information may further include participant information and time of participation.
  • the user identifier of the initiator and the first summary feedback information may be sent to the transfer server.
  • the relay server can send the received information to the business-side system to which the initiator belongs, so that the business-side system outputs the first aggregated feedback information to the initiator.
  • the display effect of the first aggregated feedback information may be as shown in FIG. 8b.
  • FIG. 8b shows a schematic diagram of the display effect of the first aggregated feedback information.
  • the aggregated result "All invited participants are ok ⁇ " and the following options: Cancel, Schedule Creation is shown.
  • the schedule creation indication information provided in response to the first summary feedback information may be received from the relay server.
  • the schedule creation instruction information can be triggered by selecting the schedule creation option.
  • schedule creation request information corresponding to the to-be-reserved meeting may be generated according to the meeting information of the to-be-reserved meeting and the first aggregated feedback information.
  • the schedule creation request information may include the meeting information and the summary result in the first summary feedback information, and the like.
  • step 711 the system identifier of the business party system to which the initiator belongs, and the schedule creation request information may be sent to the transfer server.
  • the relay server can send the schedule creation request information to the business side system to which the initiator belongs according to the system identifier, so that the system can create a corresponding meeting schedule for the to-be-reserved meeting according to the schedule creation request information.
  • step 221 mainly involves the coordination operation of participation time. Below, the related content of step 221 is introduced.
  • an interactive manner may be used to perform a meeting time coordination operation for the invited participant, and the meeting time may be determined according to the coordination result.
  • the execution process of the meeting time coordination operation involves the interaction between the above-mentioned execution subject, the transfer server, and the business side system. Further, it involves the interaction between the above-mentioned execution body, the transfer server, the server in the business side system, and the client used by the invited participants in the business side system.
  • an interactive manner may be used to perform a meeting time coordination operation for the invited participant.
  • FIG. 9 shows a flow 900 of still another embodiment of a conference processing method, and the method includes the following steps:
  • Step 901 for the first reply information of the invited participant with time conflict corresponding to the current gear position, if the first reply information includes the candidate participation time provided by the invited participant with time conflict, then according to the candidate participation time.
  • the meeting time will determine the second recommended time;
  • Step 903 For the first reply information of the invited participant with time conflict corresponding to the current gear position, if the first reply information does not include the candidate participation time provided by the invited participant with time conflict, generate the first reply information. Three prompt information, the third prompt information is provided for candidate participation time;
  • Step 905 sending the user identification and third prompt information of the invited participant with time conflict corresponding to the current gear to the transfer server, so that the transfer server forwards the information;
  • Step 907 receiving from the relay server the second reply information provided in response to the third prompt information
  • Step 909 if the second reply information includes the candidate participation time provided by the invited participant with time conflict, then determine the second recommended time according to the candidate participation time;
  • Step 911 if there is a priority gear with a priority higher than the current gear in the priority gear group, confirm that the invited participant corresponding to the priority gear with a priority higher than the current gear, at the second recommended time Whether to attend the scheduled meeting;
  • Step 913 if it is confirmed that the invited participant corresponding to the priority rank higher than the current rank can participate in the to-be-reserved conference at the second recommended time, and there is a priority rank lower than the current rank in the priority rank group. the priority of the gear position, then select the next priority gear position of the current gear position from the priority gear position group as the current gear position, take the second recommended time as the meeting time, and go to step 702;
  • Step 915 if it is confirmed that the invited participant corresponding to the priority level higher than the current level can participate in the to-be-reserved conference at the second recommended time, and there is no priority level lower than the current level in the priority level group.
  • the stall priority of the stall determines that the conference time coordination is successful, and ends the conference time coordination operation;
  • Step 917 determining the second recommended time as the successfully coordinated participation time
  • Step 919 in response to the successful coordination of the meeting time, analyze and summarize the dialogue information produced during the execution of the meeting time coordination operation, generate the second summary feedback information according to the summary result, and send the user ID of the initiator and the second summary feedback
  • the information is sent to the transfer server, so that the transfer server can forward the information
  • Step 921 receiving from the relay server, the schedule creation indication information provided in response to the second summary feedback information
  • Step 923 generating schedule creation request information corresponding to the to-be-reserved meeting according to the meeting information of the to-be-reserved meeting and the second summary feedback information;
  • Step 925 if it is confirmed that the invited participant corresponding to the priority level higher than the current level cannot participate in the to-be-reserved meeting at the second recommended time, and currently meets the coordination end condition, it is determined that the meeting time coordination failed, And end the meeting time coordination operation;
  • Step 927 in response to the failure of the meeting time coordination, analyze and summarize the dialogue information produced during the execution of the meeting time coordination operation, generate the third summary feedback information according to the summary result, and combine the initiator's user ID and the third summary feedback
  • the information is sent to the transfer server, so that the transfer server can forward the information
  • Step 929 receiving from the relay server the third reply information provided in response to the third summary feedback information
  • Step 931 in response to the third reply information including the recommended meeting time selected by the initiator, and the third reply information belongs to the schedule creation indication information, determine the recommended meeting time as the meeting time, and according to the meeting of the to-be-reserved meeting information, and the third summary feedback information, to generate schedule creation request information corresponding to the meeting to be reserved;
  • Step 933 Send the system identifier of the business side system to which the initiator belongs and the schedule creation request information to the relay server, so that the relay server can forward the information.
  • a preset time determination strategy may be adopted to determine the second recommended time according to the candidate meeting time.
  • Example 1 if there is a candidate meeting time, the candidate meeting time may be determined as the second recommended time.
  • Example 2 if there are multiple candidate meeting times, one candidate meeting time may be selected from the multiple candidate meeting times and determined as the second recommended time.
  • the selected candidate participation time may be the free time of each invited participant corresponding to the current gear.
  • Example 3 for the candidate meeting time in Example 1 and the selected candidate meeting time in Example 2, the time of the invited participant corresponding to the priority level higher than the current level may be Confirm the relevant information and confirm whether the candidate participation time is the free time of each invited participant corresponding to the priority level higher than the current level. If so, the candidate meeting time can be determined as the first time. 2. Recommended time.
  • time determination strategy corresponding to the second recommended time may be designed according to actual requirements, and is not specifically limited herein.
  • step 903 for the first reply information of the invited participant with time conflict corresponding to the current gear, if the first reply information does not include the candidate participation time provided by the invited participant with time conflict, then Third prompt information may be generated, and the third prompt information is used to provide the candidate meeting time.
  • the information content of the third prompt information may be preset, for example, the content may include "please provide a time when you can participate".
  • the third prompt information may be generated according to the previously generated dialogue information, which is not specifically limited herein.
  • the user identifier and third prompt information of the invited participant with time conflict corresponding to the current gear may be sent to the transfer server.
  • the relay server can send the received information to the business party system to which the invited participant with time conflict belongs, so that the system outputs third prompt information to the invited participant with time conflict.
  • the invited participant with the time conflict may provide the time at which he can participate, that is, the candidate participation time.
  • FIG. 10a shows yet another schematic diagram of the dialogue process between the conference assistant and the invited participant.
  • Fig. 10a in addition to the content shown in Fig. 8a, it also shows the third prompt message "Please provide a time when you can participate" returned to the invited participant A, and the invited participant A A provides the second reply message "I have time at 6 pm today" in response to the third prompt message.
  • the second reply information provided by the invited participant who has a time conflict corresponding to the current gear position in response to the third prompt information may be received from the relay server, and the second reply information may include candidate participants. time.
  • step 909 if the second reply information includes the candidate meeting time provided by the invited participant with time conflict, the time determination strategy as described above can be adopted, and the second recommendation can be determined according to the candidate meeting time time.
  • an interactive way may be used to initiate a meeting time inquiry to the invited participants corresponding to the priority level higher than the current level according to the second recommended time to confirm that the priority level is higher than the current level Whether the invited participants corresponding to the priority tier of the tier can participate in the meeting to be reserved at the second recommended time.
  • step 913 or step 915 may be performed. If it is confirmed that the invited participant corresponding to the priority rank higher than the current rank cannot participate in the to-be-reserved conference at the second recommended time, step 925 may be executed.
  • the priority can be The invited participants corresponding to the priority level higher than the current level, perform a process similar to the process 900 to coordinate the time of the meeting.
  • step 913 if it is confirmed that the invited participant corresponding to the priority rank higher than the current rank can participate in the to-be-reserved conference at the second recommended time, and there is a priority rank lower than the priority rank group
  • the gear priority of the current gear, the next priority gear of the current gear can be selected from the priority gear group as the current gear, and the second recommended time is used as the participation time, and then go to the corresponding implementation in Figure 7.
  • Step 702 in an embodiment.
  • step 915 if it is confirmed that the invited participant corresponding to the priority rank higher than the current rank can participate in the to-be-reserved conference at the second recommended time, and there is no low-priority rank in the priority rank group Based on the gear priority of the current gear, it can be determined that the meeting time coordination is successful, so the meeting time coordination operation can be ended, and step 917 is executed.
  • the second recommended time in response to the successful coordination of the meeting time, the second recommended time may be determined as the successfully coordinated participation time.
  • step 919 after step 917, the dialogue information produced during the execution of the meeting time coordination operation can be analyzed and summarized, the second summary feedback information is generated according to the summary result, and the user ID of the initiator and the second summary Feedback information is sent to the transit server.
  • the relay server can send the received information to the business side system to which the initiator belongs, so that the system outputs the second summary feedback information to the initiator.
  • the second aggregated feedback information may include aggregated results, participant information, and successfully coordinated participation time.
  • the second aggregated feedback information may further include options such as cancellation and schedule creation.
  • the summary result may show at least one time involved in the meeting time coordination operation, and the number of people corresponding to the at least one time, which is the number of invited participants who can participate in the to-be-reserved conference at the corresponding time.
  • the schedule creation indication information provided in response to the second summary feedback information may be received from the relay server.
  • the schedule creation instruction information may be triggered by the initiator selecting the schedule creation option.
  • schedule creation request information corresponding to the to-be-reserved meeting may be generated according to the meeting information of the to-be-reserved meeting and the second summary feedback information. Afterwards, step 933 may be performed.
  • the schedule creation request information may include the meeting information and the summary result in the second summary feedback information, and the like.
  • step 925 if it is confirmed that the invited participant corresponding to the priority rank higher than the current rank cannot participate in the to-be-reserved conference at the second recommended time, and currently meets the coordination end condition, the meeting time can be determined Reconciliation failed, so the meeting time reconciliation operation can end.
  • the coordination end condition may include any of the following: the number of interactions between the invited participants corresponding to the priority level higher than the current level reaches a preset number of times; multiple participants include person, and the priority gear of the initiator is higher than the current gear and so on. It should be understood that the condition for ending the interaction coordination can be designed according to actual requirements, which is not specifically limited here.
  • step 927 in response to the failure of the meeting time coordination, analyze and summarize the dialogue information produced during the execution of the meeting time coordination operation, generate third summary feedback information according to the summary result, and combine the initiator's user ID with the third summary feedback information. 3. Summarize the feedback information and send it to the transit server.
  • the relay server can send the received information to the business-side system to which the initiator belongs, so that the system outputs the third summary feedback information to the initiator.
  • the third aggregated feedback information may include aggregated results, participant information, and at least one recommended participant time for the initiator to select.
  • the third aggregated feedback information may also include options for re-coordination, cancellation, schedule creation, and the like.
  • the summary result may show at least one time involved in the meeting time coordination operation, and the number of people corresponding to the at least one time, which is the number of invited participants who can participate in the to-be-reserved conference at the corresponding time.
  • FIG. 10b it shows a schematic diagram of the display effect of the third summary feedback information.
  • Figure 10b shows the reconciliation failure header, aggregated results "Today 5:00 PM: 5 people can participate”, “Today 6:00 PM: 2 people can participate”, recommended time “Today 5:00 PM”, and the following options: Re Coordination, cancellation, schedule creation.
  • the third reply information provided in response to the third summary feedback information may be received from the relay server.
  • the third reply information may be triggered by the initiator by selecting the recommended meeting time in the third summary feedback information, or it may be triggered by selecting the schedule creation option after selecting the recommended meeting time in the third summary feedback information.
  • the trigger may also be triggered by selecting the re-coordination option in the third summary feedback information.
  • step 931 in response to the third reply information including the recommended meeting time selected by the initiator, and the third reply information belongs to the schedule creation indication information, the recommended meeting time is determined as the meeting time, and according to the reservation to be reserved
  • the meeting information of the meeting and the third summary feedback information are used to generate schedule creation request information corresponding to the meeting to be reserved.
  • step 933 may be performed.
  • the schedule creation request information may include the meeting information, the summary result in the third summary feedback information, the recommended meeting time, and the like.
  • step 933 after step 923 or step 931, the system identifier of the business party system to which the initiator belongs, and the schedule creation request information may be sent to the transit server.
  • the relay server can send the schedule creation request information to the business side system to which the initiator belongs according to the system identifier, so that the system can create a corresponding meeting schedule for the to-be-reserved meeting according to the schedule creation request information.
  • fourth prompt information can be generated, and the fourth prompt information can be used to prompt the initiator to re-provide the pending information.
  • the meeting time of the conference is reserved, and then the user ID of the initiator and the fourth prompt information can be sent to the transfer server.
  • the relay server can send the received information to the business side system to which the initiator belongs, so that the system outputs the fourth prompt information to the initiator.
  • the information content of the fourth prompt message may be preset, for example, the information content may include "please provide a new meeting time".
  • the fourth prompt information can also be generated according to the set information generation strategy. It should be understood that this specification does not make any limitation on the information content and generation method of the fourth prompt information.
  • meeting invitation information may also be generated for an invited participant among the multiple participants, and the meeting invitation information and the recipient corresponding to the meeting invitation information may be generated.
  • the user ID of the invited participant sent to the transfer server.
  • the transfer server can send the received information to the business party system to which the invited participant belongs, so that the system outputs the conference invitation information to the corresponding invited participant.
  • the meeting invitation information may show information such as the participation time.
  • the meeting invitation information may also include options such as cancellation and acceptance. By triggering the cancel option, you can submit information indicating not attending the meeting. By triggering the accept option, you can submit information to indicate participation in the meeting.
  • the information can also be received from the relay server, and the fourth information provided in response to the meeting invitation information.
  • reply information and then in response to the fourth reply information meeting the preset schedule update condition, and the meeting schedule corresponding to the meeting to be reserved has been created, generate schedule update prompt information according to the fourth reply information, and send the corresponding business party system
  • the system ID and schedule update prompt information are sent to the transit server.
  • the transit server can send the schedule update prompt information to the system, so that the system can update the corresponding schedule according to the prompt information.
  • the schedule update condition may include, for example, that the invited participant indicates that he does not participate in the conference, but his user ID is in the participant list.
  • the schedule update condition may also include, for example, that the invited participant indicates to participate in the conference, but his user ID is not in the participant list. It should be understood that the schedule update conditions can be designed according to actual requirements, which are not specifically limited here.
  • the target window includes a chat window
  • the information generated by the above-mentioned executive body during the conference processing process and used to feed back to the persons involved in the conference to be reserved may belong to chat information in card format.
  • the summary feedback information shown in FIG. 8b and FIG. 10b respectively belongs to chat information in card format.
  • the information for feedback to the person involved in the meeting to be reserved is presented in the group chat window, the information is visible to the person, but not visible to other persons in the group chat corresponding to the group chat window.
  • FIG. 11 shows a process 1100 of an embodiment of a conference processing method.
  • the execution body of the method is the transit server shown in FIG. 1, and includes the following steps:
  • Step 1101 receiving from the business side system, the conference information of the to-be-reserved conference submitted by the initiator through the target window;
  • Step 1102 Forward the conference information to the dialogue server, so that the dialogue server uses the method described in the embodiment corresponding to FIG. 2 to process the conference.
  • the transit server is in communication connection with at least one business-side system, and the transit server stores service data corresponding to the at least one business-side system, where the service data includes data related to conference reservations.
  • the service data may include at least one of the following information of the user of the corresponding business side system: superior-subordinate relationship information, identity information, group member information, enterprise address book, enterprise organizational structure information, schedule information list, schedule information quantity etc.
  • step 1101 and step 1102 reference may be made to related descriptions in other embodiments in this specification, which will not be described in detail here.
  • the conference information of the to-be-reserved conference submitted by the initiator through the target window is received from the business side system through the transit server, and then the conference information is sent to the dialogue server, so that the dialogue server can use the diagram 2.
  • the method provided by the corresponding embodiment performs conference processing, which can help the initiator to coordinate the meeting time and improve the coordination efficiency.
  • the conference assistant system can be connected to at least one business side system, and can provide conference processing functions to different business side systems.
  • the execution body of the conference processing method may be a conference assistant system.
  • the conference assistant system can be embodied as a server at the conference processing end, or as a server of a business-side system (such as a business-side system with an instant messaging function), or as a dedicated conference server included in the server. Make specific restrictions.
  • the conference processing method includes the following steps:
  • Step 1201 Receive conference information of the conference to be reserved, the conference information is submitted by the initiator of the conference to be reserved through the target window;
  • Step 1211 in response to the meeting information of the meeting to be reserved including the participant information and the meeting time, the participant information shows multiple participants, and confirm whether the invited participant among the multiple participants can participate in the meeting. Participate in the scheduled meeting at the meeting time;
  • Step 1221 in response to an invited participant having a time conflict among the multiple participants, an interactive manner is used to perform a meeting time coordination operation for the invited participant, and the meeting time is determined according to the coordination result.
  • the conference assistant system can communicate with at least one business side system, and the conference assistant system can receive conference information of the conference to be reserved from the connected business side system.
  • the conference processing process involves the interaction between the conference assistant system and the server of the business party system, and the interaction between the server and the client of the initiator of the conference to be reserved and the client of the invited participant.
  • the conference assistant system may include the aforementioned dialogue server and a relay server; or, the conference assistant system may include a dialogue module with similar functions to the dialogue server, and a dialogue module with the relay server. A relay module with similar functions; or the conference assistant system may include a processing module with similar functions to the dialogue server and the relay server.
  • the conference assistant system may execute steps 1201-1221 through the dialogue server, the dialogue module or the processing module included in the conference assistant system.
  • the conference assistant system can receive the conference information of the to-be-reserved conference from the client used by the initiator of the to-be-reserved conference.
  • the conference processing process involves the interaction between the conference assistant system and the client of the initiator and the client of the invited participant.
  • the conference information of the conference to be reserved is received through the conference assistant system, the conference information is submitted by the initiator of the conference to be reserved through the target window, and then the conference information of the conference to be reserved includes the participant information in response to the conference and the meeting time, the participant information shows multiple participants, confirm whether the invited participants among the multiple participants can participate in the to-be-reserved meeting at the meeting time, so as to confirm the multiple participants
  • the meeting time coordination operation is performed for the invited participants in an interactive way, and the meeting time is determined according to the coordination result. This can help sponsors coordinate meeting time and improve coordination efficiency.
  • the execution subject of the conference processing method may be a client.
  • the client can be embodied as a client of a business side system (eg, a business side system with an instant messaging function), or a dedicated conference client included in the client, which is not specifically limited here.
  • the conference processing method includes the following steps:
  • Step 1301 Receive conference information of the conference to be reserved, the conference information is submitted by the initiator of the conference to be reserved through the target window;
  • Step 1311 in response to the meeting information of the to-be-reserved meeting including the participant information and the meeting time, and the participant information showing multiple participants, confirm whether the invited participant among the multiple participants can participate in the meeting. Participate in the scheduled meeting at the meeting time;
  • Step 1321 in response to an invited participant having a time conflict among the multiple participants, an interactive manner is used to perform a meeting time coordination operation for the invited participant, and the meeting time is determined according to the coordination result.
  • the conference processing process involves the interaction between the above-mentioned execution body and the server, as well as the interaction between the server and the client of the invited participant to be reserved for the conference.
  • the server may be the server of the business side system to which the execution subject belongs.
  • the server can provide services to its connected clients, such as forwarding information, creating meeting schedules, and so on.
  • the initiator may be the user to which the above-mentioned execution subject belongs.
  • the user can submit the conference information of the conference to be reserved through the target window.
  • the target window reference may be made to the relevant descriptions above, which will not be described in detail here.
  • the target information in this embodiment is similar to the third target information in the embodiment corresponding to FIG. 6 , and reference may be made to the relevant description in the embodiment corresponding to FIG. 6 , which will not be described in detail here. It should be noted that the target information may be stored locally in the above-mentioned execution body, or may be stored in the server, which is not specifically limited here.
  • the invited participants corresponding to the priority tiers in the priority tier group can participate in the to-be-reserved conference at the meeting time, which may include: : Select a priority gear from the priority gear group as the current gear according to the order of priority gears from high to low, and perform the following confirmation of the participation time: For the invited participants corresponding to the current gear meeting person, generate inquiry information for confirmation of participation time; send the user ID of the invited participant corresponding to the current gear, and the inquiry information to the server, so that the server can forward the information; receive from the server, The first reply information provided in response to the inquiry information; according to the received first reply information, it is confirmed whether the invited participant corresponding to the current gear can participate in the to-be-reserved conference at the conference time.
  • step 1321 may further include: if it is confirmed that among the invited participants corresponding to the current gear, there is an invited participant with a time conflict, an interactive manner is used to perform a conference time coordination operation for the invited participant.
  • performing the meeting time coordination operation for the invited participants may include: for the first reply information of the invited participants with time conflicts corresponding to the current gear, determining the second reply information according to the first reply information Recommended time; if there is a priority gear with a higher priority than the current gear in the priority gear group, confirm that the invited participants corresponding to the priority gear higher than the current gear, at the second recommended time Whether you can attend the scheduled meeting.
  • the method for determining the second recommended time is similar to steps 901-909 in the embodiment corresponding to FIG. 9, and reference may be made to the relevant descriptions of steps 901-909, which will not be described in detail here.
  • using an interactive method to perform the meeting time coordination operation for the invited participants may also include: if the invited participants corresponding to the priority rank higher than the current rank are confirmed, in the second recommendation The time can participate in the meeting to be reserved, and there is no gear priority lower than the current gear in the priority gear group, it is determined that the meeting time coordination is successful, and the meeting time coordination operation is ended; and according to the coordination result, determine the participation
  • the meeting time may include: determining the second recommended time as the meeting time when the coordination is successful.
  • using an interactive method to perform the meeting time coordination operation for the invited participants may also include: if the invited participants corresponding to the priority rank higher than the current rank are confirmed, in the second recommendation If the time cannot participate in the to-be-reserved conference, and the coordination termination condition is currently satisfied, then it is determined that the conference time coordination has failed, and the conference time coordination operation is ended; and according to the coordination result, determining the conference participation time may include: executing the conference time coordination operation Analyze and summarize the dialogue information produced in the process; generate third summary feedback information according to the summary result, the third summary feedback information includes at least one recommended participation time for the initiator to choose; display the third summary feedback information ; Receive the third reply information provided in response to the third summary feedback information; in response to the third reply information including the recommended participation time selected by the initiator, determine the recommended participation time as participating in the conference time.
  • the implementation manners in the conference processing solutions described above that are not embodied in this embodiment, as long as the implementation manners are applicable to the conference processing solutions described in this embodiment, the implementation manners can be Adaptive adjustment, and incorporated into the conference processing solution described in this embodiment.
  • the conference information of the to-be-reserved conference is received through the client, the conference information is submitted by the initiator of the to-be-reserved conference through the target window, and then the conference information of the to-be-reserved conference includes participant information and Participation time, the participant information shows multiple participants, confirm whether the invited participants among the multiple participants can participate in the to-be-reserved conference at the participation time, so as to confirm the existence of the multiple participants
  • an interactive mode is used to coordinate the meeting time for the invited participants, and the meeting time is determined according to the coordination result. In this way, it can help the sponsor of the meeting to coordinate the time of the meeting and improve the coordination efficiency.
  • the execution subject of the conference processing method may be an instant messaging APP.
  • the instant messaging APP may be an APP used by a user who initiates a meeting to be reserved.
  • the instant messaging APP may be a client of an instant messaging service system, the system further includes a server, and the client is connected in communication with the server.
  • the conference processing method includes the following steps:
  • Step 1401 receiving chat information input through the chat window
  • Step 1411 in response to the chat information including the meeting information of the meeting to be reserved, send the meeting information to the server;
  • Step 1421 Receive the feedback information returned in response to the conference information from the server, and display the feedback information.
  • the chat window may include a group chat window or a single chat window.
  • the single chat window may include a single chat window between the user to which the execution subject belongs and the conference assistant.
  • a step of determining whether the chat information includes the meeting information of the meeting to be reserved may also be performed.
  • this step may include: if the chat window includes a group chat window, determining whether the chat information includes a target character, and the target character is used to indicate a meeting reservation; if it is determined that the chat information includes a target character, changing the chat content in the chat The meeting information determined as the meeting to be reserved.
  • the target character may include the wake-up word described above. For the explanation of the wake-up word, reference may be made to the relevant explanation in the embodiment corresponding to FIG. 2 , and details are not repeated here.
  • the display effect of the chat information including the wake-up word and conference information in the text input area of the group chat window may be as shown in FIG. 3 .
  • the chat information "@meeting assistant help me, A and B make an appointment for a meeting tomorrow", wherein “@meeting assistant” is the wake-up word, "help me, A and B make an appointment for tomorrow's meeting” Meeting" is the chat content.
  • the chat content may be determined as meeting information of the meeting to be reserved.
  • the step of determining whether the chat information includes the meeting information of the meeting to be reserved may further include: if the chat window includes a single chat window between the user and the conference assistant, determining the chat content in the chat information as the content of the meeting to be reserved. meeting information.
  • the above-mentioned executive body may send the received conference information to the server.
  • the server includes the conference assistant system, the server can analyze and process the conference information. If the server and the conference assistant system are independent of each other, the server can send the conference information to the conference assistant system, so that the conference assistant system can perform analysis and other processing. In addition, the server can return the feedback information corresponding to the conference information to the above-mentioned execution subject.
  • the feedback information may be generated by the server or the conference assistant system.
  • the feedback information may include prompt information for any of the following:
  • the first recommended time is determined according to the time range in response to the meeting information including a time range that does not belong to the participation time
  • the feedback information may include any one of the following: first summary feedback information, second summary feedback information, and third summary feedback information; wherein,
  • the first summary feedback information is generated in response to confirming that each of the invited participants of the meeting to be reserved has no time conflict;
  • the second summary feedback information is generated in response to confirming that at least one invited participant of the meeting to be reserved has a time conflict, and it is determined that the meeting time coordination is successful;
  • the third aggregated feedback information is generated in response to confirming that at least one invited participant of the meeting to be reserved has a time conflict, and it is determined that the meeting time coordination fails.
  • step 1421 the feedback information returned in response to the conference information may be received from the server, and the feedback information may be displayed.
  • chat window in step 1401 when the chat window in step 1401 is a group chat window, feedback information may be displayed in the group chat window, or feedback information may be displayed in a single chat window between the user and the conference assistant, which is not specifically limited herein.
  • feedback information can be displayed in the single chat window.
  • the feedback information includes prompt information for any of the following: confirm whether to initiate a meeting time inquiry to the invited participant according to the first recommended time; If the participant is invited to initiate a meeting time inquiry, after step 1421, the above-mentioned executive body may also receive confirmation information provided in response to the prompt information, and the confirmation information is used to indicate that the participation time inquiry is initiated, and the confirmation
  • the information is sent to the server, and the server analyzes and processes the confirmation information, or the server sends the confirmation information to the conference assistant system, so that the conference assistant system performs analysis and other processing.
  • execution body may also receive reply information provided by the user in response to other prompt information or summary feedback information.
  • execution body may also receive other kinds of information from the server. Reference can be made to the relevant descriptions in the foregoing, which will not be described in detail here.
  • the chat information input through the chat window is received through the instant messaging APP, and in response to the chat information including the meeting information of the meeting to be reserved, the meeting information is sent to the server, and then the response is received from the server.
  • the feedback information returned from the meeting information and displaying the feedback information can provide users with a new interactive way, which can facilitate users to initiate meeting reservations through the chat window.
  • FIG. 15 it shows a flow 1500 of an embodiment of a conference processing method.
  • the execution subject of the conference processing method may be an instant messaging APP.
  • the instant messaging APP may be an APP used by an invited participant who is to reserve a meeting.
  • the conference processing method includes the following steps:
  • Step 1501 Receive inquiry information for the meeting to be reserved from the server.
  • the meeting to be reserved is initiated by its initiator by inputting chat information in the chat window.
  • the chat information includes the meeting information of the meeting to be reserved, and the inquiry information is used for the time of participation in the meeting. confirm;
  • Step 1511 displaying inquiry information
  • Step 1521 Receive the reply information provided in response to the inquiry information, and send the reply information to the server.
  • the inquiry information may be generated in response to the confirmation information provided by the initiator and used to indicate that the inquiry about the time to participate in the conference is initiated.
  • the inquiry information may be generated by the server, or received by the server from the conference assistant system.
  • step 1511 if the chat window in step 1501 includes a group chat window, the query information may be displayed in the chat window local to the execution body, or a single chat window between the user to which the execution body belongs and the conference assistant may be displayed. The query information is displayed in. If the chat window in step 1501 includes a single chat window between the initiator and the conference assistant, the query information may be displayed in the single chat window between the user to which the execution subject belongs and the conference assistant.
  • step 1521 the reply information provided in response to the inquiry information may be received, and the reply information may be sent to the server.
  • the above executive body may display the reply information, and the reply information and the query information are displayed in the same chat window.
  • the display effect of the inquiry information and the reply information can be seen in Fig. 8a. Among them, in Figure 8a, “Hi, Yun asked you to share the ppt of tomorrow's review together, at 5 pm today, can you be here?" belongs to inquiry information. "I want to discuss the issue with C, but I don't have time" is a reply message.
  • the above-mentioned executive body can also receive other types of information from the server, such as prompt information provided for the candidate meeting time, meeting invitation information, etc., please refer to the relevant descriptions above, and will not be described in detail here. .
  • the inquiry information for the meeting to be reserved is received from the server through the instant messaging APP.
  • Conference information inquiry information is used to confirm the time of participation, and then display the inquiry information, and then receive the reply information provided in response to the inquiry information, and send the reply information to the server, which can provide users with a new interaction method, which can It is convenient for users to initiate meeting reservations through the chat window.
  • the inquiry information for confirmation of the participation time to the invited participants, and allowing the invited participants to provide reply information for the inquiry information, it can help the initiator to coordinate the participation time and improve the coordination efficiency.
  • the present specification provides an embodiment of a conference processing apparatus.
  • the apparatus embodiment corresponds to the method embodiment shown in FIG. 2 , and the apparatus can be applied to On the dialog server as shown in Figure 1.
  • the apparatus 1600 for conference processing in this embodiment includes: a receiving unit 1601 , a time confirmation unit 1611 and a time coordination unit 1621 .
  • the receiving unit 1601 is configured to receive the conference information of the conference to be reserved from the relay server, and the conference information is submitted by the initiator of the conference to be reserved through the target window; the time confirmation unit 1611 is configured to respond to the conference information of the conference to be reserved.
  • time coordination unit 1621 It is configured to perform a meeting time coordination operation for the invited participants in an interactive manner in response to an invited participant having a time conflict among the multiple participants, and determine the meeting time according to the coordination result.
  • the specific processing of the receiving unit 1601, the time confirmation unit 1611 and the time coordination unit 1621 and the technical effects brought about by the receiving unit 1601 can be referred to the relevant descriptions of the steps 201, 211 and 221 in the corresponding embodiment of FIG. 2, respectively. It is not repeated here.
  • the multiple participants may also include a sponsor while including the invited participant.
  • the target window may include any one of the following: a chat window, an interaction window that cannot be chatted, a message notification window, and the like.
  • the chat window can include a group chat window or a single chat window.
  • the single chat window may include a single chat window between the initiator and the conference assistant.
  • the above-mentioned apparatus 1600 may further include a conference information processing unit (not shown in the figure), and the conference information processing unit includes a determination subunit (not shown in the figure), a generation subunit (not shown in the figure), a sending A subunit (not shown in the figure) and a receiving subunit (not shown in the figure).
  • the conference information processing unit includes a determination subunit (not shown in the figure), a generation subunit (not shown in the figure), a sending A subunit (not shown in the figure) and a receiving subunit (not shown in the figure).
  • the participant information shows more A number of participants, confirm whether the invited participants among the multiple participants can participate in the to-be-reserved conference before the participation time, determine the sub-unit, which is configured to determine whether the conference information is missing the scheduled conference elements; generate the sub-unit is configured to generate corresponding prompt information according to the missing element items in response to determining that the conference information is missing a predetermined conference element; the sending subunit is configured to send the initiator's user identification and prompt information to the transit service The receiving subunit is configured to receive the reply information provided in response to the prompt information from the relay server.
  • the predetermined conference elements include at least: participant information and conference time.
  • the predetermined meeting elements may also include meeting topics.
  • the generating subunit may be further configured to: if the missing element item includes participant information, generate prompt information for prompting to supplement the participant information, and the receiving subunit may be further configured to : Receive the participant information provided in response to the prompt message from the relay server.
  • the generating subunit may be further configured to: if the missing element item includes the meeting time, and there is no time range in the meeting information, and the time range does not belong to the meeting time, then generate a message for prompting the meeting time. performing supplementary prompt information; and the receiving subunit may be further configured to: receive from the relay server the participation time provided in response to the prompt information.
  • the generating subunit may be further configured to: if the missing element item includes the meeting time, and there is a time range that does not belong to the meeting time in the meeting information, then obtain the time confirmation related to the multiple participants. according to the first target information, determine the first recommended time from the time range; according to the first recommended time, generate the first prompt information; and the receiving subunit may be further configured to: receive from the transfer server The first confirmation message provided in response to the first prompt message.
  • the first prompt information is used to confirm whether the first recommended time is used as the participation time of the to-be-reserved conference, and the first confirmation information is used to indicate that the first recommended time is used as the to-be-reserved conference participation time; or
  • the first prompt information is used to confirm whether to initiate a meeting time inquiry to the invited participant according to the first recommended time, and the first confirmation information is used to indicate that the conference participation time inquiry is initiated.
  • the first target information includes at least one of the following information: historical dialogue information related to conference reservations, a schedule information list corresponding to a time range, and time preference information.
  • the generating subunit may be further configured to: predict the first recommended time from the time range according to the time range and the first target information by using a pre-trained time prediction model.
  • the transfer server stores target service data
  • the target service data includes data related to conference reservations corresponding to the business party system to which the initiator belongs
  • the above-mentioned apparatus 1600 may include: an acquisition unit (not shown in the figure) , is configured to confirm whether the invited participant among the plurality of participants can participate in the to-be-reserved conference at the time of the conference before the time confirmation unit 1611 confirms whether the conference information received includes participant information and time information in response to the received conference information, According to the participant information and time information, the second target information related to time confirmation of multiple participants is obtained from the transfer server, and the second target information is included in the target service data.
  • the second target information includes at least one of the following information: superior-subordinate relationship information, identity information, group member information, enterprise address book, enterprise organizational structure information, schedule information list, and schedule information quantity.
  • the time information includes the meeting time, or does not belong to the time range of the meeting time; wherein, when the time information includes the meeting time, the schedule information list corresponds to the specified time period, and the meeting time is in the specified time period; when When the time information includes a time range, the schedule information list corresponds to the time range.
  • the time confirmation unit 1611 can be further configured to: before confirming whether the invited participant among the plurality of participants can participate in the to-be-scheduled conference at the conference participation time, respond to the received conference information including participating in the conference.
  • the second prompt information is sent to the transfer server, so that the transfer server can forward the information;
  • the second confirmation information is received from the transfer server and provided in response to the second prompt information, and the second confirmation information is used to indicate the time to initiate the conference. inquiries.
  • the time confirmation unit 1611 may be further configured to: acquire third target information of multiple participants, where the third target information is related to determining the query sequence; Determine the priority tiers corresponding to multiple participants; the set of priority tiers corresponding to each invited participant among the multiple participants is called a priority tier group, according to the In descending order of priority tiers, confirm whether the invited participants corresponding to the priority tiers in the priority tier group can participate in the meeting to be reserved during the meeting time.
  • the third target information includes at least one of the following information: superior-subordinate relationship information, identity information, enterprise organizational structure information, and schedule information quantity.
  • the time confirmation unit 1611 may be further configured to: use a pre-trained priority gear prediction model to predict the priority gears corresponding to the plurality of conference participants according to the third target information.
  • the time confirmation unit 1611 may be further configured to: select a priority gear from the priority gear group as the current gear according to the order of priority gears from high to low, and perform the following participation in the conference Time confirmation operation: For the invited participants corresponding to the current gear, generate inquiry information for confirmation of the participation time; send the user ID and inquiry information of the invited participants corresponding to the current gear to the transfer service terminal, make the relay server perform information forwarding; receive the first reply information provided by the relay server in response to the inquiry information; confirm the invited participant corresponding to the current gear according to the received first reply information No Participate in the scheduled meeting during the meeting time.
  • the time confirmation unit 1611 can be further configured to: if it is confirmed that each invited participant corresponding to the current gear can participate in the to-be-reserved conference at the meeting time, and there is a priority lower than that in the priority gear group. If the priority gear of the current gear is selected from the priority gear group, the next priority gear of the current gear is selected as the current gear, and the confirmation operation of the participation time is continued.
  • the time confirmation unit 1611 may be further configured to: if it is confirmed that each invited participant corresponding to the current gear can participate in the to-be-reserved conference at the meeting time, and there is no low priority in the priority gear group.
  • the first summary feedback information is generated according to the confirmation result; the user ID of the initiator and the first summary feedback information are sent to the transfer server, so that the transfer server can forward the information;
  • the system identifier of the business side system and the schedule creation request information are sent to the transfer server, so that the transfer server can forward the information.
  • the time coordination unit 1621 may be further configured to: if it is confirmed that there is an invited participant with a time conflict among the invited participants corresponding to the current gear, the interactive method is used to execute the procedure for the invited participants. Meeting time coordination operations.
  • the time coordination unit 1621 may be further configured to: for the first reply information of the invited participant with time conflict corresponding to the current gear, if the first reply information includes the invited participant with time conflict. If the candidate participation time is provided, the second recommended time is determined according to the candidate participation time; if there is a priority gear with a higher priority than the current gear in the priority gear group, confirm that the priority is higher than the current gear. Whether the invited participants corresponding to the grade level can participate in the meeting to be reserved at the second recommended time.
  • the time coordination unit 1621 may be further configured to: for the first reply information of the invited participants with time conflicts corresponding to the current gear, if the first reply information does not include the invited participants with time conflicts.
  • the candidate participation time provided by the person, then the third prompt information is generated, and the third prompt information is used to provide the candidate participation time; , sent to the transfer server, so that the transfer server can forward the information; received from the transfer server, the second reply information provided in response to the third prompt information; if the second reply information includes, the invited participants with time conflicts
  • the candidate participation time provided by the person, the second recommended time will be determined according to the candidate participation time; if there is a priority gear with a priority higher than the current gear in the priority gear group, confirm that the priority is higher than the current gear Whether the invited participants corresponding to the priority level of , can participate in the to-be-reserved conference at the second recommended time.
  • the time coordination unit 1621 may be further configured to: if it is confirmed that the invited participant corresponding to the priority rank higher than the current rank can participate in the to-be-reserved conference at the second recommended time, and the priority If there is a gear with a priority lower than the current gear in the gear group, select the next priority gear of the current gear from the priority gear group as the current gear, and use the second recommended time as the participation time time, continue to perform the confirmation of the participation time.
  • the time coordination unit 1621 may be further configured to: if it is confirmed that the invited participant corresponding to the priority rank higher than the current rank can participate in the to-be-reserved conference at the second recommended time, and the priority If there is no gear priority lower than the current gear in the gear group, it is determined that the meeting time coordination is successful, the meeting time coordination operation is ended, and the second recommended time is determined as the successfully coordinated meeting time.
  • the time coordination unit 1621 may be further configured to: after the second recommended time is determined as the successfully coordinated meeting time, analyze and summarize the dialogue information produced during the execution of the meeting time coordination operation; As a result, the second summary feedback information is generated; the user identifier of the initiator and the second summary feedback information are sent to the transfer server, so that the transfer server performs information forwarding; the information is forwarded by the transfer server; received from the transfer server, in response to the second summary feedback information.
  • the provided schedule creation instruction information according to the meeting information of the meeting to be reserved and the second summary feedback information, generate the schedule creation request information corresponding to the to-be-reserved meeting; the system identifier of the business party system to which the initiator belongs, and the schedule creation request information , and send it to the transfer server, so that the transfer server can forward the information.
  • the time coordination unit 1621 can be further configured to: if it is confirmed that the invited participant corresponding to the priority rank higher than the current rank cannot participate in the to-be-reserved conference at the second recommended time, and currently meets the If the coordination end condition, it is determined that the meeting time coordination failed, and the meeting time coordination operation is ended; the dialogue information produced during the execution of the meeting time coordination operation is analyzed and summarized; according to the summary results, the third summary feedback information is generated, and the third summary
  • the feedback information includes at least one recommended participation time for the initiator to choose; send the initiator's user ID and the third summary feedback information to the transfer server, so that the transfer server can forward the information; receive from the transfer server , third reply information provided in response to the third summary feedback information; in response to the third reply information including the recommended conference participation time selected by the initiator, determine the recommended conference participation time as the conference participation time.
  • the coordination end condition includes any one of the following: the number of interactions between the invited participants corresponding to the priority level higher than the current level reaches a preset number of times; the multiple participants include The initiator, and the priority gear of the initiator is higher than the current gear.
  • the third summary feedback information shows the re-coordination option when presented; and the time coordination unit 1621 may be further configured to: in response to the third reply information including, the re-coordination indication information provided by triggering the re-coordination option, Fourth prompt information is generated, and the fourth prompt information is used to prompt the initiator to re-provide the participation time of the to-be-reserved conference; the initiator's user ID and the fourth prompt information are sent to the transfer server, so that the transfer server can forward the information.
  • the first aggregated feedback information includes participant information and participant time.
  • the first summary feedback information further includes a summary result, where the summary result is used to indicate that each invited participant among the multiple participants can normally participate in the meeting to be reserved.
  • the second aggregated feedback information includes participant information, and the time for successfully coordinating the participation in the conference.
  • the third summary feedback information further includes participant information.
  • the second summary feedback information and the third summary feedback information further include summary results, which show that at least one time involved in the meeting time coordination operation, and the number of people corresponding to the at least one time respectively, the number of people is The number of invited participants who can attend the scheduled meeting at their corresponding time.
  • the time coordination unit 1621 can also be configured to: in response to the third reply information including the recommended meeting time selected by the initiator, belonging to the schedule creation indication information, according to the meeting information of the to-be-reserved meeting, and the third summary.
  • Feedback information generate schedule creation request information corresponding to the meeting to be reserved; send the system ID of the business party system to which the initiator belongs, and schedule creation request information to the transit server, so that the transit server forwards the information.
  • any of the above-mentioned summary feedback information is presented with a schedule creation option when displayed, and the schedule creation indication information can be triggered by selecting the schedule creation option.
  • the above apparatus 1600 may further include: a schedule processing unit (not shown in the figure), configured to generate meeting invitation information for an invited participant among the multiple participants in response to the schedule creation instruction information ; Send the meeting invitation information and the user ID of the invited participant corresponding to the meeting invitation information to the transfer server, so that the transfer server can forward the information.
  • a schedule processing unit (not shown in the figure), configured to generate meeting invitation information for an invited participant among the multiple participants in response to the schedule creation instruction information ; Send the meeting invitation information and the user ID of the invited participant corresponding to the meeting invitation information to the transfer server, so that the transfer server can forward the information.
  • the schedule processing unit may also be configured to: receive from the relay server the fourth reply information provided in response to the meeting invitation information; if the fourth reply information satisfies the preset schedule update conditions, and the meeting to be reserved corresponds to If the meeting schedule has been created, the schedule update prompt information is generated according to the fourth reply information; the system identification and schedule update prompt information are sent to the transfer server, so that the transfer server can forward the information.
  • the target window includes a chat window
  • the information generated by the dialogue server during conference processing and used to feed back to the persons involved in the conference to be reserved belongs to chat information in card format.
  • the information for feedback to the person involved in the meeting to be reserved is presented in the group chat window, the information is visible to the person, but not visible to other persons in the group chat corresponding to the group chat window.
  • a database is deployed in the dialogue server, and the database stores a conference ID from at least one business party system, and historical dialogue information corresponding to the conference ID.
  • the dialogue information produced during the meeting process is deployed in the dialogue server, and the database stores a conference ID from at least one business party system, and historical dialogue information corresponding to the conference ID. The dialogue information produced during the meeting process.
  • the receiving unit receives the conference information of the to-be-reserved conference from the relay server, the conference information is submitted by the initiator of the to-be-reserved conference through the target window, and then responds to the to-be-reserved conference through the time confirmation unit.
  • the meeting information includes participant information and meeting time.
  • the participant information shows multiple participants. Confirm whether the invited participants among the multiple participants can participate in the to-be-reserved meeting at the meeting time, so that the time
  • the coordination unit performs a meeting time coordination operation for the invited participant in an interactive manner, and determines the meeting time according to the coordination result. In this way, it can help sponsors to coordinate meeting time and improve coordination efficiency.
  • the present specification provides an embodiment of a conference processing apparatus.
  • the apparatus embodiment corresponds to the method embodiment shown in FIG. 11 , and the apparatus can be applied to On the transfer server as shown in Figure 1.
  • the conference processing apparatus 1700 in this embodiment includes: a receiving unit 1701 and a sending unit 1702 .
  • the receiving unit 1701 and the sending unit 1702 are included.
  • the receiving unit 1701 is configured to receive the conference information of the to-be-reserved conference submitted by the initiator through the target window from the business side system;
  • the sending unit 1702 is configured to forward the conference information to the dialogue server, so that the dialogue server adopts such as The method described in the embodiment corresponding to FIG. 2 performs conference processing.
  • the specific processing of the receiving unit 1701 and the sending unit 1702 and the technical effects brought by them may refer to the relevant descriptions of steps 1101 and 1102 in the corresponding embodiment of FIG. 11 respectively, and will not be repeated here.
  • the relay server is in communication connection with at least one business side system, and the relay server terminal stores service data corresponding to the at least one business side system respectively, and the service data includes data related to conference reservation.
  • the service data includes at least one of the following information of the user of the corresponding business party system: superior-subordinate relationship information, identity information, group member information, enterprise address book, enterprise organizational structure information, schedule information list, and schedule information quantity. .
  • the conference processing apparatus receives the conference information of the conference to be reserved submitted by the initiator through the target window from the business side system through the receiving unit, and then sends the conference information to the dialogue server through the sending unit, so that the dialogue server
  • the method described in the embodiment corresponding to FIG. 2 is used to process the conference, which can help the initiator to coordinate the conference time and improve the coordination efficiency.
  • the present specification provides an embodiment of a conference processing apparatus.
  • the apparatus embodiment corresponds to the method embodiment shown in FIG. 12 , and the apparatus can be applied to in the conference assistant system.
  • the conference processing apparatus 1800 in this embodiment includes: a receiving unit 1801 , a time confirmation unit 1811 and a time coordination unit 1821 .
  • the receiving unit 1801 is configured to receive the meeting information of the meeting to be reserved, and the meeting information is submitted by the initiator of the meeting to be reserved through the target window;
  • the time confirmation unit 1811 is configured to respond to the meeting information of the meeting to be reserved including the participants Information and participation time, the participant information shows multiple participants, and confirms whether the invited participants among the multiple participants can participate in the to-be-reserved conference at the participation time;
  • the time coordination unit 1821 is configured to respond If there are invited participants with time conflicts among multiple participants, the meeting time coordination operation is performed for the invited participants in an interactive way, and the meeting time is determined according to the coordination results.
  • the time confirmation unit 1811, and the time coordination unit 1821 and the technical effects brought about by the receiving unit 1801 please refer to the relevant description of the step 1201, the step 1211 and the step 1221 in the corresponding embodiment of FIG. 12, respectively. , and will not be repeated here.
  • the conference processing apparatus 1800 provided in this embodiment can enable the conference assistant system where the conference assistant system is located to help the initiator to coordinate the conference time, thereby improving the coordination efficiency.
  • the present specification provides an embodiment of a conference processing apparatus.
  • the apparatus embodiment corresponds to the method embodiment shown in FIG. 13 , and the apparatus can be applied to on the client.
  • the conference processing apparatus 1900 in this embodiment includes: a receiving unit 1901 , a time confirmation unit 1911 and a time coordination unit 1921 .
  • the receiving unit 1901 is configured to receive the meeting information of the meeting to be reserved, and the meeting information is submitted by the initiator of the meeting to be reserved through the target window;
  • the time confirmation unit 1911 is configured to respond to the meeting information of the meeting to be reserved including the participants Information and participation time, the participant information shows multiple participants, and confirms whether the invited participants among the multiple participants can participate in the to-be-reserved conference at the participation time;
  • the time coordination unit 1921 is configured to respond If there are invited participants with time conflicts among multiple participants, the meeting time coordination operation is performed for the invited participants in an interactive way, and the meeting time is determined according to the coordination results.
  • the specific processing of the receiving unit 1901, the time confirmation unit 1911, and the time coordination unit 1921 and the technical effects brought about by the receiving unit 1901 can be referred to the relevant description of the step 1301, the step 1311 and the step 1321 in the corresponding embodiment of FIG. 13 respectively. , and will not be repeated here.
  • the conference processing apparatus 1900 provided in this embodiment can enable the client where it is located to help the conference initiator coordinate the time of participating in the conference, thereby improving the coordination efficiency.
  • the present specification provides an embodiment of a conference processing apparatus.
  • the apparatus embodiment corresponds to the method embodiment shown in FIG. 14 , and the apparatus can be applied to in the instant messaging app.
  • the conference processing apparatus 2000 of this embodiment includes: a receiving unit 2001, a sending unit 2011, and a presenting unit 2021.
  • the receiving unit 2001 is configured to receive chat information input through the chat window;
  • the sending unit 2011 is configured to send the meeting information to the server in response to the chat information including the meeting information of the meeting to be reserved;
  • the receiving unit 2001 is also configured to Received from the server, the feedback information returned in response to the conference information;
  • the display unit 2021 is configured to display the feedback information.
  • the specific processing of the receiving unit 2001, the transmitting unit 2011 and the displaying unit 2021 and the technical effects brought about by the receiving unit 2001, the relevant description of the step 1401, the step 1411 and the step 1421 in the corresponding embodiment of FIG. 14 can be referred to respectively. This will not be repeated here.
  • the conference processing apparatus 2000 provided in this embodiment can enable the instant messaging APP in which the instant messaging APP is located to provide a brand-new interactive mode to the user, which can facilitate the user to initiate a conference reservation through the chat window.
  • the present specification provides an embodiment of a conference processing apparatus.
  • the apparatus embodiment corresponds to the method embodiment shown in FIG. 15 , and the apparatus can be applied to in the instant messaging app.
  • the conference processing apparatus 2100 in this embodiment includes: a receiving unit 2101 , a displaying unit 2111 and a sending unit 2121 .
  • the receiving unit 2101 is configured to receive inquiry information for the meeting to be reserved from the server.
  • the meeting to be reserved is initiated by its initiator by inputting chat information in the chat window.
  • the chat information includes the meeting information of the meeting to be reserved, and the inquiry information It is used for confirmation of participation time;
  • the displaying unit 2111 is configured to display the inquiry information;
  • the receiving unit 2101 is also configured to receive the reply information provided in response to the inquiry information;
  • the sending unit 2121 is configured to send the reply information to the server.
  • the specific processing of the receiving unit 2101, the displaying unit 2111, and the sending unit 2121 and the technical effects brought about by the receiving unit 2101, the relevant descriptions of the step 1501, the step 1511 and the step 1521 in the corresponding embodiment of FIG. 15 can be referred to. This will not be repeated here.
  • the conference processing apparatus 2100 provided in this embodiment can enable the instant messaging APP in which the instant messaging APP is located to provide a user with a brand-new interactive mode, which can facilitate the user to initiate a conference reservation through a chat window.
  • the instant messaging APP in which the instant messaging APP is located can provide a user with a brand-new interactive mode, which can facilitate the user to initiate a conference reservation through a chat window.
  • by outputting the inquiry information for confirmation of the participation time to the invited participants, and allowing the invited participants to provide reply information for the inquiry information it can help the initiator to coordinate the participation time and improve the coordination efficiency.
  • Embodiments of the present specification further provide a computer-readable storage medium on which a computer program is stored, wherein, when the computer program is executed in a computer, the computer is made to execute the methods respectively shown in the above method embodiments.
  • Embodiments of the present specification further provide a computing device, including a memory and a processor, wherein the memory stores executable code, and when the processor executes the executable code, the methods respectively shown in the above method embodiments are implemented. .
  • the embodiments of the present specification further provide a computer program product, which, when executed on a data processing device, enables the data processing device to implement the methods respectively shown in the above method embodiments.

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Abstract

本说明书实施例提供了会议处理方法及装置，该方法的一具体实施方式包括：从中转服务端接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的；响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议；响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。

Description

会议处理方法及装置
本申请要求2020年08月19日递交的申请号为202010839642.6、发明名称为“会议处理方法及装置”中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本说明书实施例涉及计算机技术领域，具体地，涉及会议处理方法及装置。
背景技术
目前，很多会议场景中,例如企业会议、政务会议、老师和家长之间举行的会议等等，会议发起人在会前，通常采用人为协调方式，跟各个被邀请的参会人(可称为受邀参会人)进行参会时间协调。这种协调方式，通常会耗费较多的时间和精力，协调效率较低。
因而，需要一种合理、可靠的方案，能帮助会议发起人进行会议时间协调，提高协调效率。
发明内容
本说明书实施例提供了会议处理方法及装置。
第一方面，本说明书实施例提供了一种会议处理方法，应用于会议助手系统中的对话服务端，所述会议助手系统还包括中转服务端，所述方法包括：从中转服务端接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
第二方面，本说明书实施例提供了一种会议处理方法，应用于会议助手系统中的中转服务端，所述会议助手系统还包括对话服务端，所述方法包括：从业务方系统接收，发起人通过目标窗口提交的待预约会议的会议信息；将所述会议信息转发至所述对话服务端，以使所述对话服务端采用如第一方面中的实现方式描述的方法进行会议处理。
第三方面，本说明书实施例提供了一种会议处理方法，应用于会议助手系统，包括：接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间 参加所述待预约会议；响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
第四方面，本说明书实施例提供了一种会议处理方法，应用于客户端，包括：接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
第五方面，本说明书实施例提供了一种会议处理方法，应用于即时通讯APP，包括：接收通过聊天窗口输入的聊天信息；响应于所述聊天信息包括待预约会议的会议信息，将所述会议信息发送至服务端；从所述服务端接收响应于所述会议信息而返回的反馈信息，展示所述反馈信息。
第六方面，本说明书实施例提供了一种会议处理方法，应用于即时通讯APP，包括：从服务端接收针对待预约会议的询问信息，所述待预约会议是其发起人通过在聊天窗口输入聊天信息而发起的，所述聊天信息包括所述待预约会议的会议信息，所述询问信息用于参会时间确认；展示所述询问信息；接收响应于所述询问信息而提供的回复信息，并将所述回复信息发送至所述服务端。
第七方面，本说明书实施例提供了一种会议处理装置，应用于会议助手系统中的对话服务端，所述会议助手系统还包括中转服务端，所述装置包括：接收单元，被配置成从中转服务端接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；时间确认单元，被配置成响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；时间协调单元，被配置成响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
第八方面，本说明书实施例提供了一种会议处理装置，应用于会议助手系统中的中转服务端，所述会议助手系统还包括对话服务端，所述装置包括：接收单元，被配置成从业务方系统接收，发起人通过目标窗口提交的待预约会议的会议信息；发送单元，被配置成将所述会议信息转发至所述对话服务端，以使所述对话服务端采用如第一方面中的实现方式描述的方法进行会议处理。
第九方面，本说明书实施例提供了一种会议处理装置，应用于会议助手系统，包括：接收单元，被配置成接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；时间确认单元，被配置成响应于所述待预约会议的 会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；时间协调单元，被配置成响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
第十方面，本说明书实施例提供了一种会议处理装置，应用于客户端，包括：接收单元，被配置成接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；时间确认单元，被配置成响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；时间协调单元，被配置成响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
第十一方面，本说明书实施例提供了一种会议处理装置，应用于即时通讯APP，包括：接收单元，被配置成接收通过聊天窗口输入的聊天信息；发送单元，被配置成响应于所述聊天信息包括待预约会议的会议信息，将所述会议信息发送至服务端；所述接收单元，还被配置成从所述服务端接收，响应于所述会议信息而返回的反馈信息；展示单元，被配置成展示所述反馈信息。
第十二方面，本说明书实施例提供了一种会议处理装置，应用于即时通讯APP，包括：接收单元，被配置成从服务端接收针对待预约会议的询问信息，所述待预约会议是其发起人通过在聊天窗口输入聊天信息而发起的，所述聊天信息包括所述待预约会议的会议信息，所述询问信息用于参会时间确认；展示单元，被配置成展示所述询问信息；所述接收单元，还被配置成接收响应于所述询问信息而提供的回复信息；发送单元，被配置成将所述回复信息发送至所述服务端。
第十三方面，本说明书实施例提供了一种计算机可读存储介质，其上存储有计算机程序，其中，当该计算机程序在计算机中执行时，令该计算机执行如第一方面至第六方面中任一实现方式描述的方法。
第十四方面，本说明书实施例提供了一种计算设备，包括存储器和处理器，其中，该存储器中存储有可执行代码，该处理器执行该可执行代码时，实现如第一方面至第六方面中任一实现方式描述的方法。
本说明书的上述实施例提供的会议处理方法，可分别应用于会议助手系统中的对话服务端和中转服务端。通过中转服务端从业务方系统接收发起人通过目标窗口提交的待预约会议的会议信息，并将该会议信息发送给对话服务端，而后通过对话服务端响应于待预约会议的会议信息包括参会人信息和参会时间，该参会人信息示出多个参会人，确认该多个参会人中的受邀参会人能否在该参会时间参加该待预约会议，以便 在确认该多个参会人中存在有时间冲突的受邀参会人时，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。如此，可以使得会议助手系统能帮助会议发起人协调参会时间，提高协调效率。
附图说明
为了更清楚地说明本说明书披露的多个实施例的技术方案，下面将对实施例描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本说明书披露的多个实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其它的附图。
图1是本说明书的一些实施例可以应用于其中的一个示例性系统架构图；
图2是根据本说明书的会议处理方法的一个实施例的流程图；
图3是在群聊窗口的文字输入区域，输入待预约会议对应的会议信息的一个示意图；
图4是在所接收的会议信息缺失预定的会议要素的情况下的处理方法的一个实施例的流程图；
图5是提示信息的展示效果的一个示意图；
图6是确认多个参会人中的受邀参会人能否在参会时间参加待预约会议的方法的一个实施例的流程图；
图7是根据本说明书的会议处理方法的另一个实施例的流程图；
图8a是会议助手与受邀参会人之间的对话过程的一个示意图；
图8b是第一汇总反馈信息的展示效果的一个示意图；
图9是根据本说明书的会议处理方法的再一个实施例的流程图；
图10a是会议助手与受邀参会人之间的对话过程的又一个示意图；
图10b是第三汇总反馈信息的展示效果的一个示意图；
图11是根据本说明书的会议处理方法的又一个实施例的流程图；
图12是根据本说明书的会议处理方法的又一个实施例的流程图；
图13是根据本说明书的会议处理方法的又一个实施例的流程图；
图14是根据本说明书的会议处理方法的又一个实施例的流程图；
图15是根据本说明书的会议处理方法的又一个实施例的流程图；
图16是根据本说明书的会议处理装置的一个结构示意图；
图17是根据本说明书的会议处理装置的另一个结构示意图；
图18是根据本说明书的会议处理装置的再一个结构示意图；
图19是根据本说明书的会议处理装置的又一个结构示意图；
图20是根据本说明书的会议处理装置的又一个结构示意图；
图21是根据本说明书的会议处理装置的又一个结构示意图。
具体实施方式
下面结合附图和实施例对本说明书作进一步的详细说明。可以理解的是，此处所描述的具体实施例仅仅用于解释相关发明，而非对该发明的限定。所描述的实施例仅仅是本说明书一部分实施例，而不是全部的实施例。基于本说明书中的实施例，本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例，都属于本申请保护的范围。
需要说明的是，为了便于描述，附图中仅示出了与有关发明相关的部分。在不冲突的情况下，本说明书中的实施例及实施例中的特征可以相互组合。
如前所述，很多会议场景中,例如企业会议、政务会议、老师和家长之间举行的会议等等，会议发起人在会前，通常采用人为协调方式，跟各个受邀参会人进行参会时间协调。这种协调方式，通常会耗费较多的时间和精力，协调效率较低。
基于此，本说明书的一些实施例提供了会议处理方法，通过该方法，能帮助会议发起人进行会议时间协调，提高协调效率。具体地，图1示出了适用于这些实施例的示例性系统架构图。
如图1所示，系统架构包括会议助手系统和业务方系统。
其中，会议助手系统包括中转服务端和对话服务端。中转服务端分别与对话服务端和业务方系统通信连接。
业务方系统可以是具备即时通讯和会议预约等功能的系统，例如钉钉系统。另外，业务方系统还可以具备日程管理功能，其可以管理各种日程，例如会议日程、活动日程等等。此外，业务方系统可以包括客户端和服务端。中转服务端可以与业务方系统中的服务端通信连接。
中转服务端可以用于对话服务端和业务方系统之间的信息转发。具体地，中转服务端可以接收业务方系统发送的与会议预约有关的信息，例如待预约会议的会议信息，并将该信息转发给对话服务端。对话服务端可以对中转服务端转发的该信息进行分析等处理，并将处理结果(例如所生成的提示信息等)发送至中转服务端，使得中转服务端将该处理结果转发给对应的业务方系统，使该业务方系统根据该处理结果，执行相应的操作。
在本说明书中，中转服务端可以用于与会议预约有关的服务数据的维护。具体地，中转服务端可以与至少一个业务方系统通信连接。中转服务端可以存储有该至少一个 业务方系统对应的服务数据，该服务数据包括与会议预约有关的数据，例如可以包括其对应的业务方系统的用户的以下至少一种信息：上下级关系信息、身份信息、群成员信息、企业通讯录、企业组织结构信息、日程信息列表、日程信息数量。其中，上下级关系信息可以示出，其对应的用户的上级领导，以及该用户的下属。身份信息例如可以包括但不限于以下至少一种身份：老师、经理、副经理、董事长、秘书、书记、主席、委员、主任等等。群成员信息可以包括，其对应的用户所在的群聊的群聊标识，以及该群聊中的群成员的昵称、用户标识等。企业通讯录可以示出，其对应的用户所在企业的员工的员工信息，该员工信息可以包括但不限于员工的姓名、昵称、邮箱地址、电话号码等。企业组织结构信息可以示出，其对应的用户所在企业的组织结构，该组织结构可以示出企业组织内部的构成方式。日程信息列表可以示出，其对应的用户所创建的各种日程信息，该日程信息可以包括但不限于活动日程、会议日程等等。日程信息数量可以包括，用户所创建的所有日程的数量，或者，在特定时间段内创建的各个日程的数量等，在此不做具体限定。
对话服务端可以用于会议全局对话数据维护。具体地，对话服务端中可以部署有数据库，该数据库中存储有来源于至少一个业务方系统的会议标识，以及该会议标识对应的历史对话信息。该历史对话信息可以包括，对话服务端在对该会议标识对应的会议进行会议处理的过程中，产出的对话信息。
可选地，对话服务端可以包括对话管理模块和语义理解模块。对话管理模块可以用于会议全局对话数据维护，上述数据库可以包含在对话管理模块。语义理解模块可以用于对中转服务端转发的信息进行分析等处理，并生成处理结果(例如提示信息等)。
下面，结合具体的实施例，描述上述方法的具体实施步骤。
参看图2，其示出了会议处理方法的一个实施例的流程200。该方法的执行主体可以为图1所示的对话服务端。该方法可以使得对话服务端所在的会议助手系统，能帮助会议发起人进行会议时间协调，提高协调效率。该方法包括以下步骤：
步骤201，从中转服务端接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的；
步骤211，响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议；
步骤221，响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
下面，对以上步骤做详细说明。
在步骤201中，上述执行主体可以实时地接收中转服务端发送的待预约会议的会议信息。其中，会议信息可以是待预约会议的发起人通过目标窗口提交的。目标窗口可以包括以下任一项：聊天窗口、不能聊天的交互窗口、消息通知窗口等。其中，该聊天窗口可以包括群聊窗口或单聊窗口。该单聊窗口可以包括，发起人与会议助手之间的单聊窗口。
实践中，当目标窗口包括不能聊天的交互窗口或消息通知窗口时，目标窗口中可以设置有供用户发起会议预约的控件，用户可以通过操作该控件来发起会议预约。
下面，以目标窗口包括聊天窗口为例，进行说明。
作为一种操作方式，聊天窗口可以包括文字输入区域和发送按钮，发起人可以在该文字输入区域中输入待预约会议的会议信息，然后点击发送按钮，以提交会议信息。
其中，在群聊窗口的文字输入区域，发起人在输入会议信息之前，需要先输入用于唤醒会议助手的唤醒词，例如“@会议助手”。通过将该唤醒词和会议信息同时提交给发起人所属的业务方系统，才能使得业务方系统识别出该唤醒词对应的信息为待预约会议的会议信息，并将该会议信息发送至中转服务端。
如图3所示，其示出了在群聊窗口的文字输入区域，输入待预约会议对应的会议信息的一个示意图。图3示出了，唤醒词“@会议助手”，以及会议信息“帮我、A和B约一个明天的会议”。
在发起人与会议助手之间的单聊窗口中，发起人输入的信息必定是要传输给会议助手系统的，因此发起人可以直接输入会议信息，不必输入如上所述的唤醒词。
作为另一种操作方式，群聊窗口可以集成有与会议助手有关的群插件，发起人可以在群聊窗口中点击该群插件，打开该群插件对应的界面。发起人可以在该界面上输入待预约会议的会议信息，并点击用于提交会议信息的按钮。
实践中，会议信息通常包括会议主题、参会时间、参会人信息、会议地点等等。参会人信息通常示出多个参会人，该多个参会人包括受邀参会人。可选地，该多个参会人还可以包括发起人。通常，参会人信息可以包括参会人的昵称。
可选地，若会议信息是通过群聊窗口提交的，且各个参会人是该群聊窗口对应的群聊的所有群成员，则会议信息中的参会人信息可以包括，用于表示所有群成员的字符，例如“@all”等。参会时间可以是一个具体的时间点，也可以是包括两个端点的时间段，在此不做具体限定。其中，参会时间和参会人信息是核心会议要素，通常不能缺省。
可选地，可以预先配置不能缺省的会议要素。本说明书中，将预先配置的不能缺省的会议要素，称为预定的会议要素。预定的会议要素可以包括参会人信息和参会时间。此外，预定的会议要素还可以包括会议主题等。
在配置有预定的会议要素的情况，在步骤201之后，以及在步骤211之前，可以执行如图4所示的流程。具体地，图4示出了在所接收的会议信息缺失预定的会议要素的情况下的处理方法的一个实施例的流程，包括以下步骤：
步骤202，确定所接收的会议信息是否缺失预定的会议要素；
步骤204，若确定会议信息缺失预定的会议要素，则根据所缺失的要素项目，生成对应的提示信息；
步骤206，将发起人的用户标识和提示信息，发送至中转服务端，使中转服务端进行信息转发；
步骤208，从中转服务端接收，响应于提示信息而提供的回复信息。
这里，中转服务端可以将所接收的发起人的用户标识和提示信息，转发给发起人所属的业务方系统，由该业务方系统将该提示信息输出给发起人。其中，用户标识可以包括用户昵称和/或用户编号等。业务方系统可以将该提示信息输出至发起人的相应的聊天窗口。
另外，业务方系统在向发起人输出提示信息的同时，还可以输出会议助手的头像。其中，业务方系统可以预存有会议助手的头像。可选地，上述执行主体或中转服务端在发送该提示信息时，可以同时发送该头像。
如图5所示，其示出了提示信息的展示效果的一个示意图。在图5中，示出了发起人的头像，会议信息“帮我约个明天下午5点的会议”，对应该会议信息的提示信息“请您提供参会人信息”，以及会议助手的头像。
需要说明的是，若步骤201中的聊天窗口是群聊窗口，则上述提示信息可以在该群聊窗口中展示，也可以在发起人与会议助手之间的单聊窗口中展示。若在该群聊窗口中展示，该提示信息对该发起人可见，对该群聊窗口对应的群聊中的其他人员不可见。
在步骤204中，若会议信息所缺失的要素项目包括参会人信息，则可以生成用于提示对参会人信息进行补充的提示信息，例如图5示出的提示信息。基于此，步骤208可以具体实现为，从中转服务端接收响应于该提示信息而提供的参会人信息。
若会议信息所缺失的要素项目包括参会时间，并且会议信息中不存在时间范围，该时间范围不属于参会时间，则可以生成用于提示对参会时间进行补充的提示信息。基于此，步骤208可以具体实现为，从中转服务端接收响应于该提示信息而提供的参会时间。其中，不属于参会时间的时间范围，是模糊时间，不包含时间点。该时间范围例如可以包括但不限于今天、明天、后天、下周等。
若会议信息所缺失的要素项目包括参会时间，并且会议信息中存在不属于参会时间的时间范围，则可以获取多个参会人的与时间确认有关的第一目标信息，根据第一 目标信息，从该时间范围中确定出第一推荐时间，并根据第一推荐时间，生成第一提示信息。基于此，步骤208可以具体实现为，从中转服务端接收响应于第一提示信息而提供的第一确认信息。其中，第一目标信息可以包括以下至少一种信息：与会议预约有关的历史对话信息、对应时间范围的日程信息列表、时间偏好信息等。
需要说明的是，通过主动向发起人推荐时间，可以节约发起人的操作成本，并且能快速地确定出较优的时间(例如全部参会人或者多数参会人均有空闲的时间等)。
具体地，第一提示信息可以用于确认，是否采用第一推荐时间作为待预约会议的参会时间，第一确认信息可以用于表示，采用第一推荐时间作为待预约会议的参会时间。如此，当上述执行主体接收到该第一确认信息后，可以自动地针对受邀参会人发起参会时间问询。或者，第一提示信息也可以用于确认，是否根据第一推荐时间，向受邀参会人发起参会时间问询，第一确认信息用于表示发起参会时间问询。如此，在向受邀参会人发起参会时间问询前，需先征得发起人的同意，体现了与发起人之间的友好交互。
应该理解，在接收到第一确认信息后，便可以将第一推荐时间确定为待预约会议的参会时间。
在确定第一推荐时间时，上述执行主体可以采用预设的第一推荐时间确定方法，根据会议信息中的时间范围，对第一目标信息进行统计分析，以从该时间范围中确定出第一推荐时间。
可选地，在确定第一推荐时间时，可以利用预先训练的时间预测模型，根据该时间范围和第一目标信息，从该时间范围中预测出第一推荐时间。实际场景中，有数据积累后可以形成自优化闭环，时间预测模型可以自动地学习人员相关配置内容和发起人决策策略，进行策略优化。
通过执行图4所示的流程，可以实现在所接收的会议信息缺失预定的会议要素的情况下，提醒发起人补充所缺失的要素项目，以获得更为全面的会议信息，并且可以丰富会议处理方式。
可选地，中转服务端可以存储有目标服务数据，目标服务数据包括，发起人所属的业务方系统对应的与会议预约有关的数据。在步骤211之前，上述执行主体可以响应于所接收的会议信息包括参会人信息和时间信息，根据参会人信息和时间信息，从中转服务端获取多个参会人的与时间确认有关的第二目标信息，第二目标信息包含在目标服务数据中。
具体地，第二目标信息可以包括以下至少一种信息：上下级关系信息、身份信息、群成员信息、企业通讯录、企业组织结构信息、日程信息列表、日程信息数量。时间信息可以包括参会时间，或者不属于参会时间的时间范围。其中，当时间信息包括参 会时间时，日程信息列表对应指定时间段(例如参会时间所在的一天)，并且参会时间处于该指定时间段。当时间信息包括时间范围时，日程信息列表对应该时间范围，具体地，该日程信息列表中的日程信息所包括的时间(例如参会时间、活动时间等)处于该时间范围内。
应该理解，第一目标信息中的对应时间范围的日程信息列表，可以是从第二目标信息中获取的。另外，第一目标信息中的其他信息，可以预先存储在上述执行主体的本地数据库中。
可选地，在执行步骤211之前，可以响应于所接收的会议信息包括参会人信息和参会时间，根据待预约会议的会议信息，生成第二提示信息，第二提示信息用于确认是否向受邀参会人发起参会时间问询。而后，可以将发起人的用户标识和第二提示信息，发送至中转服务端，使中转服务端进行信息转发。之后，可以从中转服务端接收，响应于第二提示信息而提供的第二确认信息，第二确认信息用于表示发起参会时间问询。如此，在向受邀参会人发起参会时间问询前，需先征得发起人的同意，体现了与发起人之间的友好交互。
在步骤211中，上述执行主体可以响应于待预约会议的会议信息包括参会人信息和参会时间，确认参会人信息示出的多个参会人中的受邀参会人，能否在参会时间参加待预约会议。其中，该参会时间可以是发起人通过目标窗口输入的参会时间，也可以是如前所述的第一推荐时间。当受邀参会人能在参会时间参加待预约会议时，可以表示受邀参会人能正常参加待预约会议。当受邀参会人不能在参会时间参加待预约会议时，可以表示受邀参会人的现有时间安排与待预约会议存在时间冲突，不能正常参加待预约会议。
为了尽量减少与受邀参会人之间的交互，避免打扰受邀参会人，上述执行主体可以采用数据分析的方法，确认受邀参会人能否在参会时间参加待预约会议。例如，可以根据参会时间和受邀参会人的与时间确认有关的信息(例如日程信息列表、与会议预约有关的历史对话信息等等)，确认参会时间是否为该受邀参会人的空闲时间。若是空闲时间，则可以确认该受邀参会人能在参会时间参加待预约会议。若不是空闲时间，则可以确认该受邀参会人不能在参会时间参加待预约会议。
可选地，为了确保步骤211的确认结果的准确性，可以向受邀参会人发起参会时间问询，以询问的方式确认受邀参会能否正常参加待预约会议。
通常，多个参会人之间可能是上下级关系，或者平级关系。有的参会人可能是频繁参与会议的人。对于上级领导，以及频繁参与会议的人等，这些人通常是会议的主要参与人，应优先考虑他们的时间。因此，无论是采用数据分析的方法，还是采用问询方式，可以在进行参会时间确认之前，确定各个参会人的优先级顺序。
因此，步骤211可以通过图6所示的流程来实现。图6示出了确认多个参会人中的受邀参会人能否在参会时间参加待预约会议的方法的一个实施例的流程600。该方法包括以下步骤：
步骤601，获取多个参会人的第三目标信息，第三目标信息与询问顺序确定有关；
步骤602，根据第三目标信息，在预定的多个优先级档位中，确定多个参会人分别对应的优先级档位；
步骤603，将多个参会人中的各个受邀参会人分别对应的优先级档位的集合，称为优先级档位组，按照优先级档位由高到低的顺序，依次确认优先级档位组中的优先级档位对应的受邀参会人，能否在参会时间参加待预约会议。
其中，在步骤601中，第三目标信息可以包括以下至少一种信息：上下级关系信息、身份信息、企业组织结构信息、日程信息数量。
在步骤602中，预定的多个优先级档位可以包括至少两个优先级档位。为了确保会议处理效率，预定的多个优先级档位通常可以包括两个或三个优先级档位。实践中，可以采用任意字符为优先级档位命名。以两个优先级档位为例，按优先级由高到低的顺序，两个优先级档位的名称可以依次为“高优”、“普通”；或者，可以依次为“A”、“B”；或者，也可以依次为“1”、“2”。应该理解，本说明书不对优先级档位的名称做任何限定。
在实际应用中，一个优先级档位可以对应一个或多个参会人。另外，每个优先级档位可以对应筛选条件，满足该筛选条件的参会人可以被归到该档位。筛选条件可以与第三目标信息中的信息项有关。例如，筛选条件可以包括日程信息数量大于预设数量。或者，筛选条件也可以包括，身份等于或高于指定身份(例如经理等)。应该理解，筛选条件可以根据实际需求进行设计，在此不做具体限定。
可选地，可以利用预先训练的优先级档位预测模型，根据第三目标信息，预测多个参会人分别对应的优先级档位。实践中，优先级档位预测模型可以根据所接收的数据进行个性化自学习，以不断地提高预测准确性。
在步骤603中，对于优先级档位组中的任意一个优先级档位，当确认该优先级档位对应的受邀参会人中存在有时间冲突的受邀参会人时，便可以转去执行步骤221。
当采用问询方式时，步骤603可以通过图7所示的流程中的步骤701-706来实现。图7示出了会议处理方法的另一个实施例的流程700。该方法包括以下步骤：
步骤701，按照优先级档位由高到低的顺序，从优先级档位组中选取出一个优先级档位作为当前档位；
步骤702，针对当前档位对应的受邀参会人，生成用于参会时间确认的询问信息；
步骤703，将当前档位对应的受邀参会人的用户标识，以及询问信息，发送至中 转服务端，使中转服务端进行信息转发；
步骤704，从中转服务端接收，响应于询问信息而提供的第一回复信息；
步骤705，根据所接收的第一回复信息，确认当前档位对应的受邀参会人，能否在参会时间参加待预约会议；
步骤706，若确认当前档位对应的受邀参会人，能在参会时间参加待预约会议，且优先级档位组中存在优先级低于当前档位的优先级档位，则从优先级档位组中，选取出当前档位的下一个优先级档位作为当前档位；
步骤707，若确认当前档位对应的受邀参会人，能在参会时间参加待预约会议，且优先级档位组中不存在优先级低于当前档位的优先级档位，则根据确认结果，生成第一汇总反馈信息；
步骤708，将发起人的用户标识和第一汇总反馈信息，发送至中转服务端，使中转服务端进行信息转发；
步骤709，从中转服务端接收，响应于第一汇总反馈信息而提供的日程创建指示信息；
步骤710，根据待预约会议的会议信息，以及第一汇总反馈信息，生成待预约会议对应的日程创建请求信息；
步骤711，将发起人所属的业务方系统的系统标识，以及日程创建请求信息，发送至中转服务端，使中转服务端进行信息转发。
其中，在步骤701中，按照优先级档位由高到低的顺序，先从优先级档位组中选取出优先级最高的优先级档位作为当前档位。应该理解，将选取出的优先级档位作为(称为)当前档位的目的是，便于与其他优先级档位进行区分，并不用于限定。
在步骤702中，可以根据待预约会议的会议信息，针对当前档位对应的受邀参会人，生成用于参会时间确认的询问信息。
例如，待预约会议的会议信息包括，会议主题：“过一下明天review的ppt”，参会人信息：“我、A和B”，参会时间：今天下午5点，其中，“我”代表发起人，“A”和“B”是两个受邀参会的用户昵称。假设发起人的昵称为“Yun”，根据该会议信息，针对“A”和“B”生成的询问信息可以为“Hi，Yun约您一起过一下明天review的ppt，今天下午5点，您这边可以吗？”
实践中，上述执行主体本地可以部署有预先训练的对话信息生成模型。可以利用该模型，基于待预约会议的会议信息，生成询问信息。其中，对话信息生成模型可以是通过对Seq2Seq模型或指针网络(Pointer Network)等用于文本生成的模型进行训练得到的。
在步骤703中，可以将当前档位对应的受邀参会人的用户标识，以及询问信息， 发送至中转服务端。中转服务端可以将所接收的信息转发至对应的业务方系统，使该业务方系统将询问信息输出给该用户标识对应的受邀参会人。需要说明的是，当步骤201中的目标窗口为群聊窗口时，可以将询问信息输出至受邀参会人的该群聊窗口。另外，在该群聊窗口中，询问信息仅对其对应的受邀参会人可见，对该群聊窗口对应群聊中的其他人员不可见。可选地，也可以将询问信息输出至受邀参会人与会议助手之间的单聊窗口。
受邀参会人在接收到询问信息后，可以根据询问信息进行信息回复，以表示其是否能参加待预约会议，此外还可以表示其在什么时间有空等。
如图8a所示，其示出了会议助手与受邀参会人之间的对话过程的一个示意图。在图8a中，其示出了询问信息和受邀参会人A的第一回复信息。其中，该询问信息包括，“Hi，Yun约您一起过一下明天review的ppt，今天下午5点，您这边可以吗？”该第一回复信息包括，“我跟C要讨论问题，没时间呀”。
在步骤704中，可以从中转服务端接收，响应于询问信息而提供的第一回复信息。
在步骤705中，在接收到当前档位对应的各个受邀参会人提供的第一回复信息后，可以对所接收的第一回复信息进行语义分析，根据分析结果，确认当前档位对应的受邀参会人，能否在参会时间参加待预约会议。
若确认当前档位对应的各个受邀参会人均能在参会时间参加待预约会议，则可以执行步骤706或步骤707。其中，在执行完步骤706后，可以转去执行步骤702。此外，若确认当前档位对应的各个受邀参会人中存在有时间冲突的受邀参会人，则可以转去执行如上所述的步骤221。
在步骤707中，可以响应于确认当前档位对应的受邀参会人，能在参会时间参加待预约会议，且优先级档位组中不存在优先级低于当前档位的优先级档位，根据确认结果，生成第一汇总反馈信息。
其中，第一汇总反馈信息例如可以示出汇总结果、取消选项、日程创建选项等。该汇总结果例如可以用于表示，多个参会人中的各个受邀参会人均能正常参加待预约会议。取消选项可以用于结束本次的会议预约。日程创建选项，可以用于触发待预约会议对应的会议日程的创建。可选地，第一汇总反馈信息还可以包括参会人信息和参会时间。
在步骤708中，可以将发起人的用户标识和第一汇总反馈信息，发送至中转服务端。中转服务端可以将所接收的信息发送至发起人所属的业务方系统，以使该业务方系统将第一汇总反馈信息输出给发起人。
第一汇总反馈信息的展示效果可以如图8b所示。图8b示出了第一汇总反馈信息的展示效果的一个示意图。在图8b中，示出了汇总结果“所有受邀参会人时间都ok～” 以及以下选项：取消、日程创建。
在步骤709中，可以从中转服务端接收，响应于第一汇总反馈信息而提供的日程创建指示信息。其中，该日程创建指示信息，可以通过选取日程创建选项而触发。
在步骤710中，可以根据待预约会议的会议信息，以及第一汇总反馈信息，生成待预约会议对应的日程创建请求信息。其中，该日程创建请求信息可以包括该会议信息和第一汇总反馈信息中的汇总结果等。
在步骤711中，可以将发起人所属的业务方系统的系统标识，以及日程创建请求信息，发送至中转服务端。中转服务端可以根据该系统标识，将日程创建请求信息发送至发起人所属的业务方系统，使得该系统根据日程创建请求信息，为待预约会议创建对应的会议日程。
需要说明的是，通过根据待预约会议的会议信息，以及第一汇总反馈信息，生成待预约会议对应的日程创建请求信息，可以使得所有协调的日程以及协调过程的原因描述都会自动反应到日程表。
在本说明书中，步骤221主要涉及参会时间协调操作。下面，介绍步骤221的相关内容。
在步骤221中，可以响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。其中，会议时间协调操作的执行过程，涉及上述执行主体、中转服务端和业务方系统之间的交互。进一步地，涉及上述执行主体、中转服务端、业务方系统中的服务端、该业务方系统中的受邀参会人所使用的客户端之间的交互。
具体地，可以响应于在步骤705中确认当前档位对应的受邀参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作。
其中，会议时间协调操作的执行流程可以参考图9中的步骤901-915、步骤925。根据协调结果确定参会时间的方法，可参考图9中的步骤917、931。图9示出了会议处理方法的再一个实施例的流程900，该方法包括以下步骤：
步骤901，对于当前档位对应的有时间冲突的受邀参会人的第一回复信息，若第一回复信息包括有时间冲突的受邀参会人提供的候选参会时间，则根据候选参会时间确定第二推荐时间；
步骤903，对于当前档位对应的有时间冲突的受邀参会人的第一回复信息，若第一回复信息不包括有时间冲突的受邀参会人提供的候选参会时间，则生成第三提示信息，第三提示信息用于候选参会时间提供；
步骤905，将当前档位对应的有时间冲突的受邀参会人的用户标识和第三提示信息，发送至中转服务端，使中转服务端进行信息转发；
步骤907，从中转服务端接收，响应于第三提示信息而提供的第二回复信息；
步骤909，若第二回复信息包括，有时间冲突的受邀参会人提供的候选参会时间，则根据候选参会时间，确定第二推荐时间；
步骤911，若优先级档位组中存在优先级高于当前档位的优先级档位，确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能否参加待预约会议；
步骤913，若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能参加待预约会议，并且优先级档位组中存在优先级低于当前档位的档位优先级，则从优先级档位组中选取当前档位的下一个优先级档位作为当前档位，将第二推荐时间作为参会时间，转去执行步骤702；
步骤915，若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能参加待预约会议，并且优先级档位组中不存在优先级低于当前档位的档位优先级，则确定会议时间协调成功，并结束会议时间协调操作；
步骤917，将第二推荐时间确定为协调成功的参会时间；
步骤919，响应于会议时间协调成功，对会议时间协调操作的执行过程中产出的对话信息进行分析汇总，根据汇总结果生成第二汇总反馈信息，并将发起人的用户标识和第二汇总反馈信息，发送至中转服务端，使中转服务端进行信息转发；
步骤921，从中转服务端接收，响应于第二汇总反馈信息而提供的日程创建指示信息；
步骤923，根据待预约会议的会议信息，以及第二汇总反馈信息，生成待预约会议对应的日程创建请求信息；
步骤925，若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间不能参加待预约会议，并且当前满足协调结束条件，则确定会议时间协调失败，并结束会议时间协调操作；
步骤927，响应于会议时间协调失败，对会议时间协调操作的执行过程中产出的对话信息进行分析汇总，根据汇总结果生成第三汇总反馈信息，并将发起人的用户标识和第三汇总反馈信息，发送至中转服务端，使中转服务端进行信息转发；
步骤929，从中转服务端接收，响应于第三汇总反馈信息而提供的第三回复信息；
步骤931，响应于第三回复信息包括发起人所选择的推荐参会时间，且第三回复信息属于日程创建指示信息，将该推荐参会时间确定为参会时间，并根据待预约会议的会议信息，以及第三汇总反馈信息，生成待预约会议对应的日程创建请求信息；
步骤933，将发起人所属的业务方系统的系统标识，以及日程创建请求信息，发送至中转服务端，使中转服务端进行信息转发。
下面，对图9示出的步骤做进一步的说明。
在步骤901中，可以采用预设的时间确定策略，根据候选参会时间确定第二推荐时间。
示例1，若有一个候选参会时间，则可以将该候选参会时间确定为第二推荐时间。
示例2，若有多个候选参会时间，则可以从该多个候选参会时间中，选取出一个候选参会时间确定为第二推荐时间。其中，所选取的候选参会时间可以是，当前档位对应的各个受邀参会人的空闲时间。
示例3，对于示例1中的候选参会时间，以及示例2中的所选取的候选参会时间，可以根据优先级高于当前档位的优先级档位对应的受邀参会人的与时间确认有关的信息，确认该候选参会时间是否为优先级高于当前档位的优先级档位对应的各个受邀参会人的空闲时间，若是，则可以将该候选参会时间确定为第二推荐时间。
应该理解，第二推荐时间对应的时间确定策略，可以根据实际需求进行设计，在此不做具体限定。
在步骤903中，对于当前档位对应的有时间冲突的受邀参会人的第一回复信息，若第一回复信息不包括有时间冲突的受邀参会人提供的候选参会时间，则可以生成第三提示信息，第三提示信息用于候选参会时间提供。例如，第三提示信息的信息内容可以预先设定，例如该内容可以包括“请您提供一个能参与的时间”。或者，第三提示信息可以根据在先产出的对话信息生成，在此不做具体限定。
在步骤905中，可以将当前档位对应的有时间冲突的受邀参会人的用户标识和第三提示信息，发送至中转服务端。中转服务端可以将所接收的信息发送至该有时间冲突的受邀参会人所属的业务方系统，使得该系统向该有时间冲突的受邀参会人输出第三提示信息。该有时间冲突的受邀参会人在接收到第三提示信息后，可以提供其能参与的时间，即候选参会时间。
如图10a所示，其示出了会议助手与受邀参会人之间的对话过程的又一个示意图。在图10a中，其除了示出图8a中的内容外，还示出了返回给受邀参会人A的第三提示信息“请您提供一个能参与的时间”，以及受邀参会人A响应于该第三提示信息而提供的第二回复信息“我今天下午6点有时间”。
在步骤907中，可以从中转服务端接收，当前档位对应的有时间冲突的受邀参会人响应于第三提示信息而提供的第二回复信息，该第二回复信息可以包括候选参会时间。
在步骤909中，若第二回复信息包括，有时间冲突的受邀参会人提供的候选参会时间，则可以采用如前所述的时间确定策略，根据候选参会时间，确定第二推荐时间。
在步骤911中，可以采用交互方式，根据第二推荐时间，向优先级高于当前档位 的优先级档位对应的受邀参会人发起参会时间问询，以确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能否参加待预约会议。
若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能参加待预约会议，则可以执行步骤913或步骤915。若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间不能参加待预约会议，则可以执行步骤925。
可选地，若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间不能参加待预约会议，并且当前不满足协调结束条件，则可以针对该优先级高于当前档位的优先级档位对应的受邀参会人，执行与流程900类似的流程，以进行参会时间协调。
在步骤913中，若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能参加待预约会议，并且优先级档位组中存在优先级低于当前档位的档位优先级，则可以从优先级档位组中选取当前档位的下一个优先级档位作为当前档位，将第二推荐时间作为参会时间，转去执行图7对应实施例中的步骤702。
在步骤915中，若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能参加待预约会议，并且优先级档位组中不存在优先级低于当前档位的档位优先级，则可以确定会议时间协调成功，因此可以结束会议时间协调操作，并执行步骤917。
在步骤917中，可以响应于会议时间协调成功，将第二推荐时间确定为协调成功的参会时间。
在步骤919中，可以在步骤917之后，对会议时间协调操作的执行过程中产出的对话信息进行分析汇总，根据汇总结果生成第二汇总反馈信息，并将发起人的用户标识和第二汇总反馈信息，发送至中转服务端。中转服务端可以将所接收的信息发送至发起人所属的业务方系统，使得该系统向发起人输出第二汇总反馈信息。
其中，第二汇总反馈信息可以包括，汇总结果，参会人信息，以及协调成功的参会时间。此外，第二汇总反馈信息还可以包括取消、日程创建等选项。该汇总结果可以示出，会议时间协调操作所涉及的至少一个时间，以及该至少一个时间分别对应的人数，该人数是在其对应的时间能参加待预约会议的受邀参会人的人数。
在步骤921中，可以从中转服务端接收，响应于第二汇总反馈信息而提供的日程创建指示信息。该日程创建指示信息，可以是发起人通过选取日程创建选项而触发的。
在步骤923中，可以根据待预约会议的会议信息，以及第二汇总反馈信息，生成待预约会议对应的日程创建请求信息。之后，可以执行步骤933。其中，该日程创建请求信息可以包括该会议信息和第二汇总反馈信息中的汇总结果等。
在步骤925中，若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间不能参加待预约会议，并且当前满足协调结束条件，则可以确定会议时间协调失败，因此可以结束会议时间协调操作。
其中，协调结束条件可以包括以下任一项：与优先级高于当前档位的优先级档位对应的受邀参会人之间的交互次数，达到预设次数；多个参会人包括发起人，且发起人的优先级档位高于当前档位等等。应该理解，交互协调结束条件可以根据实际需求设计，在此不做具体限定。
在步骤927中，可以响应于会议时间协调失败，对会议时间协调操作的执行过程中产出的对话信息进行分析汇总，根据汇总结果生成第三汇总反馈信息，并将发起人的用户标识和第三汇总反馈信息，发送至中转服务端。中转服务端可以将所接收的信息发送至发起人所属的业务方系统，使得该系统向发起人输出第三汇总反馈信息。
其中，第三汇总反馈信息可以包括，汇总结果，参会人信息，以及至少一个可供发起人选择的推荐参会时间。此外，第三汇总反馈信息还可以包括重新协调、取消、日程创建等选项。该汇总结果可以示出，会议时间协调操作所涉及的至少一个时间，以及该至少一个时间分别对应的人数，该人数是在其对应的时间能参加待预约会议的受邀参会人的人数。
如图10b所示，其示出了第三汇总反馈信息的展示效果的一个示意图。图10b示出了，协调失败标题，汇总结果“今天下午5点：5人能参与”、“今天下午6点：2人能参与”，推荐时间“今天下午5点”，以及以下选项：重新协调、取消、日程创建。
在步骤929中，可以从中转服务端接收，响应于第三汇总反馈信息而提供的第三回复信息。其中，第三回复信息可以是发起人通过在第三汇总反馈信息中选取推荐参会时间而触发的，也可以是在第三汇总反馈信息中选取推荐参会时间后，通过选取日程创建选项而触发的，还可以是在第三汇总反馈信息中选取重新协调选项而触发的。
在步骤931中，可以响应于第三回复信息包括发起人所选择的推荐参会时间，且第三回复信息属于日程创建指示信息，将该推荐参会时间确定为参会时间，并根据待预约会议的会议信息，以及第三汇总反馈信息，生成待预约会议对应的日程创建请求信息。之后，可以执行步骤933。其中，日程创建请求信息可以包括该会议信息、第三汇总反馈信息中的汇总结果、推荐参会时间等等。
在步骤933中，在步骤923或步骤931之后，可以将发起人所属的业务方系统的系统标识，以及日程创建请求信息，发送至中转服务端。中转服务端可以根据该系统标识，将日程创建请求信息发送至发起人所属的业务方系统，使得该系统根据日程创建请求信息，为待预约会议创建对应的会议日程。
需要说明的是，通过根据待预约会议的会议信息，以及汇总反馈信息(例如第二汇总反馈信息或第三汇总反馈信息)，生成待预约会议对应的日程创建请求信息，可以使得所有协调的日程以及协调过程的原因描述都会自动反应到日程表。
可选地，在步骤929之后，还可以响应于第三回复信息包括，通过触发重新协调选项而提供的重新协调指示信息，，生成第四提示信息，第四提示信息用提示发起人重新提供待预约会议的参会时间，然后可以将发起人的用户标识和第四提示信息，发送至中转服务端。中转服务端可以将所接收的信息发送给发起人所属的业务方系统，使得该系统将第四提示信息输出给发起人。其中，第四提示信息的信息内容可以预先设定，例如该信息内容可以包括“请重新提供一个参会时间”。当然，第四提示信息也可以根据设定的信息生成策略生成。应该理解，本说明书不对第四提示信息的信息内容以及生成方法做任何限定。
可选地，在从中转服务端接收日程创建指示信息之后，还可以针对多个参会人中的受邀参会人，生成会议邀请信息，并将会议邀请信息，以及会议邀请信息对应的受邀参会人的用户标识，发送至中转服务端。中转服务端可以将所接收的信息发送至受邀参会人所属的业务方系统，使得该系统将会议邀请信息输出给对应的受邀参会人。
其中，会议邀请信息可以示出参会时间等信息。另外，会议邀请信息还可以包括取消、接受等选项。通过触发取消选项，可以提交用于表示不参加会议的信息。通过触发接受选项，可以提交用于表示参加会议的信息。
可选地，在将会议邀请信息，以及会议邀请信息对应的受邀参会人的用户标识，发送至中转服务端之后，还可以从中转服务端接收，响应于会议邀请信息而提供的第四回复信息，而后可以响应于第四回复信息满足预设的日程更新条件，并且待预约会议对应的会议日程已创建完成，根据第四回复信息，生成日程更新提示信息，并将对应的业务方系统的系统标识和日程更新提示信息，发送至中转服务端。中转服务端可以将日程更新提示信息发送给该系统，使得该系统根据该提示信息，更新对应的日程。
其中，日程更新条件例如可以包括，受邀参会人表示不参加会议，但其用户标识在参会人员列表中。日程更新条件例如还可以包括，受邀参会人表示参加会议，但其用户标识不在参会人员列表中。应该理解，日程更新条件可以根据实际需求设计，在此不做具体限定。
可选地，当目标窗口包括聊天窗口时，上述执行主体在会议处理过程中所生成的，用于反馈给待预约会议所涉及的人员的信息，可以属于卡片格式的聊天信息。例如，图8b和图10b分别示出的汇总反馈信息，属于卡片格式的聊天信息。
可选地，当用于反馈给待预约会议所涉及的人员的信息在群聊窗口中呈现时，该信息对该人员可见，对该群聊窗口对应的群聊中的其他人员不可见。
需要说明的是，上文中的“第一”、“第二”、“第三”、“第四”等只是为了区分不同的信息，不用于进行任何限定。
以上描述了对话服务端作为执行主体的技术方案。下面，介绍中转服务端作为执行主体的技术方案。
如图11所示，其示出了会议处理方法的一个实施例的流程1100，该方法的执行主体为如图1所示的中转服务端，包括以下步骤：
步骤1101，从业务方系统接收，发起人通过目标窗口提交的待预约会议的会议信息；
步骤1102，将会议信息转发至对话服务端，以使对话服务端采用图2对应的实施例描述的方法进行会议处理。
实践中，中转服务端与至少一个业务方系统通信连接，中转服务端存储有该至少一个业务方系统分别对应的服务数据，该服务数据包括与会议预约有关的数据。具体地，该服务数据可以包括其对应的业务方系统的用户的以下至少一种信息：上下级关系信息、身份信息、群成员信息、企业通讯录、企业组织结构信息、日程信息列表、日程信息数量等。
本实施例中，关于步骤1101、步骤1102的解释说明，可参看本说明书中的其他实施例中的相关描述，在此不再细述。
本实施例提供的会议处理方法，通过中转服务端从业务方系统接收，发起人通过目标窗口提交的待预约会议的会议信息，而后将该会议信息发送至对话服务端，以便对话服务端采用图2对应的实施例提供的方法进行会议处理，如此能帮助发起人进行会议时间协调，提高协调效率。
另外，通过中转服务端与至少一个业务方系统通信连接，可以使得会议助手系统能对接至少一个业务方系统，能向不同的业务方系统提供会议处理功能。
下面，介绍以会议助手系统作为执行主体的会议处理方案。
参看图12，其示出了会议处理方法的一个实施例的流程1200，该会议处理方法的执行主体可以为会议助手系统。该会议助手系统可以体现为会议处理端的服务器，也可以体现为业务方系统(例如具备即时通讯功能的业务方系统)的服务器，还可以体现为该服务器所包含的专用的会议服务器，在此不做具体限定。该会议处理方法包括以下步骤：
步骤1201，接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的；
步骤1211，响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会 议；
步骤1221，响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
其中，当会议助手系统体现为会议处理端的服务器时，会议助手系统可以与至少一个业务方系统通信连接，会议助手系统可以从所连接的业务方系统接收待预约会议的会议信息。在此情况下，会议处理过程涉及会议助手系统与业务方系统的服务器之间的交互，以及该服务器与待预约会议的发起人的客户端和受邀参会人的客户端之间的交互。作为一种可选的实现方式，会议助手系统可以包括如前所述的对话服务器和中转服务器；或者，会议助手系统可以包括，与该对话服务器具备类似功能的对话模块，以及与该中转服务器具备类似功能的中转模块；或者会议助手系统可以包括与该对话服务器和该中转服务器具备类似功能的处理模块。会议助手系统可以通过其所包括的该对话服务器、该对话模块或者该处理模块，执行步骤1201-1221。
当会议助手系统体现为业务方系统的服务器，或者该服务器所包含的专用的会议服务器时，会议助手系统可以从待预约会议的发起人所使用的客户端，接收该待预约会议的会议信息。其中，在此情况下，会议处理过程涉及会议助手系统与发起人的客户端和受邀参会人的客户端之间的交互。需要说明的是，关于步骤1201-1221的进一步解释，可参考前文(例如图2对应的实施例等)中的相关说明，在此不再细述。
本实施例提供的会议处理方法，通过会议助手系统接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的，而后响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议，以便在确认该多个参会人中存在有时间冲突的受邀参会人时，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。如此能帮助发起人进行会议时间协调，提高协调效率。
下面，介绍以客户端作为执行主体的会议处理方案。
参看图13，其示出了会议处理方法的一个实施例的流程1300，该会议处理方法的执行主体可以为客户端。该客户端例如可以体现为业务方系统(例如具备即时通讯功能的业务方系统)的客户端，或者该客户端所包含的专用的会议客户端等，在此不做具体限定。该会议处理方法包括以下步骤：
步骤1301，接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的；
步骤1311，响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议；
步骤1321，响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
在本实施例中，会议处理过程涉及上述执行主体和服务端之间的交互，以及该服务端和待预约会议的受邀参会人的客户端之间的交互。其中，该服务端可以是上述执行主体所属的业务方系统的服务端。该服务端可以对其所连接的客户端提供服务，例如进行信息转发、会议日程创建等等。
下面，对步骤1301-1321进行说明。
在步骤1301中，发起人可以是上述执行主体所属的用户。该用户可以通过目标窗口提交待预约会议的会议信息。这里，关于目标窗口的解释说明，可参看前文中的相关描述，在此不再细述。
关于步骤1311和步骤1321的详细解释说明，可参考前文(例如图2对应的实施例等)的相关说明。下面，对步骤1311和步骤1321做简要说明。在步骤1311中，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议，可以包括：获取多个参会人的与询问顺序确定有关的目标信息；根据目标信息，在预定的多个优先级档位中，确定多个参会人分别对应的优先级档位；将多个参会人中的各个受邀参会人分别对应的优先级档位的集合，称为优先级档位组，按照优先级档位由高到低的顺序，依次确认优先级档位组中的优先级档位对应的受邀参会人，能否在参会时间参加待预约会议。
其中，本实施例中的目标信息，与图6对应实施例中的第三目标信息类似，可参看图6对应实施例中的相关说明，在此不再细述。需要说明的是，目标信息可以存储在上述执行主体本地，也可以存储在服务器中，在此不做具体限定。
可选地，按照优先级档位由高到低的顺序，依次确认优先级档位组中的优先级档位对应的受邀参会人，能否在参会时间参加待预约会议，可以包括：按照优先级档位由高到低的顺序，从优先级档位组中选取出一个优先级档位作为当前档位，并执行以下参会时间确认操作：针对当前档位对应的受邀参会人，生成用于参会时间确认的询问信息；将当前档位对应的受邀参会人的用户标识，以及询问信息，发送至服务端，使服务端进行信息转发；从服务端接收，响应于询问信息而提供的第一回复信息；根据所接收的第一回复信息，确认当前档位对应的受邀参会人，能否在参会时间参加待预约会议。
另外，步骤1321可以进一步包括：若确认当前档位对应的受邀参会人中，存在有时间冲突的受邀参会人，则采用交互方式，针对受邀参会人执行会议时间协调操作。其中，采用交互方式，针对受邀参会人执行会议时间协调操作可以包括：对于当前档位对应的有时间冲突的受邀参会人的第一回复信息，根据第一回复信息，确定第二推 荐时间；若优先级档位组中存在优先级高于当前档位的优先级档位，确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能否参加待预约会议。这里，关于确定第二推荐时间的方法，与图9对应实施例中的步骤901-909类似，可参考步骤901-909的相关说明，在此不再细述。
可选地，采用交互方式，针对受邀参会人执行会议时间协调操作，还可以包括：若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能参加待预约会议，并且优先级档位组中不存在优先级低于当前档位的档位优先级，则确定会议时间协调成功，并结束会议时间协调操作；以及根据协调结果，确定参会时间，可以包括：将第二推荐时间确定为协调成功的参会时间。
可选地，采用交互方式，针对受邀参会人执行会议时间协调操作，还可以包括：若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间不能参加所述待预约会议，并且当前满足协调结束条件，则确定会议时间协调失败，并结束会议时间协调操作；以及根据协调结果，确定参会时间，可以包括：对会议时间协调操作的执行过程中产出的对话信息进行分析汇总；根据汇总结果，生成第三汇总反馈信息，第三汇总反馈信息包括，至少一个可供发起人选择的推荐参会时间；展示所述第三汇总反馈信息；接收响应于所述第三汇总反馈信息而提供的第三回复信息；响应于所述第三回复信息包括所述发起人所选择的推荐参会时间，将该推荐参会时间确定为参会时间。
需要说明的是，对于前文中描述的会议处理方案中的、未体现在本实施例中的实现方式，只要该实现方式能适用于本实施例描述的会议处理方案，便可以对该实现方式进行适应性调整，并结合到本实施例描述的会议处理方案中。
本实施例提供的会议处理方法，通过客户端接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的，而后响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议，以便在确认多个参会人中存在有时间冲突的受邀参会人时，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。如此，能帮助会议发起人协调参会时间，提高协调效率。
下面，介绍以即时通讯APP(Application，应用程序)为执行主体的会议处理方案。
参看图14，其示出了会议处理方法的一个实施例的流程1400，该会议处理方法的执行主体可以为即时通讯APP。具体地，该即时通讯APP可以为发起待预约会议的用户所使用的APP。另外，该即时通讯APP可以为即时通讯业务系统的客户端，该系统还包括服务端，该客户端与该服务端通信连接。该会议处理方法包括以下步骤：
步骤1401，接收通过聊天窗口输入的聊天信息；
步骤1411，响应于聊天信息包括待预约会议的会议信息，将会议信息发送至服务端；
步骤1421，从服务端接收响应于会议信息而返回的反馈信息，展示反馈信息。
下面，对步骤1401-1421进行说明。
在步骤1401中，聊天窗口可以包括群聊窗口或单聊窗口。该单聊窗口可以包括上述执行主体所属的用户与会议助手之间的单聊窗口。
可选地，在步骤1401之后，以及在步骤1411之前，还可以执行确定聊天信息是否包括待预约会议的会议信息的步骤。具体地，该步骤可以包括：若聊天窗口包括群聊窗口，则确定聊天信息是否包括目标字符，目标字符用于指示进行会议预约；若确定聊天信息包括目标字符，则将聊天信息中的聊天内容确定为待预约会议的会议信息。其中，该目标字符可以包括前文中所述的唤醒词。关于唤醒词的解释说明，可参看图2对应实施例中的相关说明，在此不再赘述。
以目标字符为唤醒词为例，包括唤醒词和会议信息的聊天信息在群聊窗口的文字输入区域的展示效果，可以如图3所示。其中，在图3中，示出了聊天信息“@会议助手帮我、A和B约一个明天的会议”，其中“@会议助手”为唤醒词，“帮我、A和B约一个明天的会议”为聊天内容。该聊天内容可以被确定为待预约会议的会议信息。
可选地，确定聊天信息是否包括待预约会议的会议信息的步骤还可以包括：若聊天窗口包括用户与会议助手之间的单聊窗口，则将聊天信息中的聊天内容确定为待预约会议的会议信息。
在步骤1411中，上述执行主体可以将所接收的会议信息发送至服务端。若该服务端包含该会议助手系统，则可以由该服务端针对会议信息进行分析等处理。若该服务端与会议助手系统相互独立，则可以由该服务端将该会议信息发送至会议助手系统，使得会议助手系统进行分析等处理。此外，服务端可以向上述执行主体返回会议信息对应的反馈信息。该反馈信息可以是服务端或会议助手系统生成的。
可选地，反馈信息可以包括用于以下任一项的提示信息：
提示对参会人信息和/或参会时间进行补充；
确认是否采用第一推荐时间作为所述待预约会议的参会时间，其中，第一推荐时间，响应于会议信息包括不属于参会时间的时间范围，根据时间范围而确定；
确认是否根据第一推荐时间向受邀参会人发起参会时间问询；
确认是否根据会议信息中的参会时间向受邀参会人发起参会时间问询。
可选地，反馈信息可以包括以下任一项：第一汇总反馈信息、第二汇总反馈信息、 第三汇总反馈信息；其中，
第一汇总反馈信息，响应于确认待预约会议的各个受邀参会人均没有时间冲突而生成；
第二汇总反馈信息，响应于确认待预约会议的至少一个受邀参会人有时间冲突，且确定会议时间协调成功而生成；
第三汇总反馈信息，响应于确认待预约会议的至少一个受邀参会人有时间冲突，且确定会议时间协调失败而生成。
需要说明的是，针对提示信息以及汇总反馈信息的解释说明，可参考前文中的相关描述，在此不再细述。
在步骤1421中，可以从服务端接收响应于会议信息而返回的反馈信息，并展示反馈信息。
其中，当步骤1401中的聊天窗口为群聊窗口时，可以在该群聊窗口展示反馈信息，也可以在用户和会议助手之间的单聊窗口展示反馈信息，在此不做具体限定。当步骤1401中的聊天窗口为该单聊窗口时，可以在该单聊窗口展示反馈信息。
可选地，若反馈信息包括用于以下任一项的提示信息：确认是否根据第一推荐时间向受邀参会人发起参会时间问询；确认是否根据会议信息中的参会时间向受邀参会人发起参会时间问询，则在步骤1421之后，上述执行主体还可以接收响应于该提示信息而提供的确认信息，该确认信息用于表示发起参会时间问询，将该确认信息发送至服务端，由该服务端针对确认信息进行分析等处理，或者由该服务端将该确认信息发送至会议助手系统，使得会议助手系统进行分析等处理。
应该理解，上述执行主体还可以接收用户响应于其他提示信息或者汇总反馈信息而提供的回复信息。此外，上述执行主体还可以从服务端接收其他种类的信息。可参考前文中的相关描述，在此不再细述。
本实施例提供的会议处理方法，通过即时通讯APP接收通过聊天窗口输入的聊天信息，而后响应于聊天信息包括待预约会议的会议信息，将会议信息发送至服务端，然后从服务端接收响应于会议信息而返回的反馈信息，展示反馈信息，可以向用户提供一种全新的交互方式，可以方便用户通过聊天窗口发起会议预约。
继续参看图15，其示出了会议处理方法的一个实施例的流程1500，该会议处理方法的执行主体可以为即时通讯APP。具体地，该即时通讯APP可以为待预约会议的受邀参会人所使用的APP。该会议处理方法包括以下步骤：
步骤1501，从服务端接收针对待预约会议的询问信息，待预约会议是其发起人通过在聊天窗口输入聊天信息而发起的，聊天信息包括待预约会议的会议信息，询问信息用于参会时间确认；
步骤1511，展示询问信息；
步骤1521，接收响应于询问信息而提供的回复信息，并将回复信息发送至服务端。
下面，对步骤1501-1521进行说明。
在步骤1501中，询问信息可以是，响应于发起人提供的用于表示发起参会时间问询的确认信息而生成的。其中，该询问信息可以是服务端生成的，或者服务端从会议助手系统接收的。
在步骤1511中，若步骤1501中的聊天窗口包括群聊窗口，则可以在上述执行主体本地的该聊天窗口中展示询问信息，或者在上述执行主体所属的用户与会议助手之间的单聊窗口中展示询问信息。若步骤1501中的聊天窗口包括发起人与会议助手之间的单聊窗口，则可以在上述执行主体所属的用户与会议助手之间的单聊窗口中展示询问信息。
在步骤1521中，可以接收响应于询问信息而提供的回复信息，并将回复信息发送至服务端。另外，上述执行主体可以展示该回复信息，该回复信息与询问信息展示在同一个聊天窗口中。其中，询问信息和回复信息的展示效果可参看图8a。其中，在图8a中，“Hi，Yun约您一起过一下明天review的ppt，今天下午5点，您这边可以吗？”属于询问信息。“我跟C要讨论问题，没时间呀”属于回复信息。
需要说明的是，上述执行主体还可以从服务端接收其他种类的信息，例如用于候选参会时间提供的提示信息、会议邀请信息等，可参考前文中的相关描述，在此不再细述。
本实施例提供的会议处理方法，通过即时通讯APP从服务端接收针对待预约会议的询问信息，待预约会议是其发起人通过在聊天窗口输入聊天信息而发起的，聊天信息包括待预约会议的会议信息，询问信息用于参会时间确认，而后展示询问信息，然后接收响应于询问信息而提供的回复信息，并将回复信息发送至服务端，可以向用户提供一种全新的交互方式，可以方便用户通过聊天窗口发起会议预约。另外，通过向受邀参会人输出用于参会时间确认的询问信息，并使得受邀参会人针对该询问信息提供回复信息，可以帮助发起人协调参会时间，提升协调效率。
进一步参考图16，作为对以上一些图所示方法的实现，本说明书提供了一种会议处理装置的一个实施例，该装置实施例与图2所示的方法实施例相对应，该装置可以应用于如图1所示的对话服务端。
如图16所示，本实施例的会议处理的装置1600包括：接收单元1601、时间确认单元1611和时间协调单元1621。其中，接收单元1601被配置成从中转服务端接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的；时 间确认单元1611被配置成响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议；时间协调单元1621被配置成响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
在本实施例中，接收单元1601、时间确认单元1611和时间协调单元1621的具体处理及其带来的技术效果可分别参考图2对应实施例中步骤201、步骤211和步骤221的相关说明，在此不再赘述。
可选地，多个参会人在包括受邀参会人的同时，还可以包括发起人。
可选地，目标窗口可以包括以下任一项：聊天窗口、不能聊天的交互窗口、消息通知窗口等。聊天窗口可以包括群聊窗口或单聊窗口。单聊窗口可以包括发起人与会议助手之间的单聊窗口。
可选地，上述装置1600还可以包括会议信息处理单元(图中未示出)，会议信息处理单元包括确定子单元(图中未示出)、生成子单元(图中未示出)、发送子单元(图中未示出)和接收子单元(图中未示出)。其中，在接收单元1601从中转服务端接收待预约会议的会议信息之后，以及在时间确认单元1611响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议之前，确定子单元，被配置成确定会议信息是否缺失预定的会议要素；生成子单元，被配置成响应于确定会议信息缺失预定的会议要素，则根据所缺失的要素项目，生成对应的提示信息；发送子单元，被配置成将发起人的用户标识和提示信息，发送至中转服务端，使中转服务端进行信息转发；接收子单元，被配置成从中转服务端接收响应于提示信息而提供的回复信息。
可选地，预定的会议要素至少包括：参会人信息、参会时间。此外，预定的会议要素还可以包括会议主题。
可选地，生成子单元可以进一步被配置成：若所缺失的要素项目包括参会人信息，则生成用于提示对参会人信息进行补充的提示信息，以及接收子单元可以进一步被配置成：从中转服务端接收响应于该提示信息而提供的参会人信息。
可选地，生成子单元可以进一步被配置成：若所缺失的要素项目包括参会时间，并且会议信息中不存在时间范围，时间范围不属于参会时间，则生成用于提示对参会时间进行补充的提示信息；以及接收子单元可以进一步被配置成：从中转服务端接收响应于该提示信息而提供的参会时间。
可选地，生成子单元可以进一步被配置成：若所缺失的要素项目包括参会时间，并且会议信息中存在不属于参会时间的时间范围，则获取多个参会人的与时间确认有 关的第一目标信息；根据第一目标信息，从时间范围中确定出第一推荐时间；根据第一推荐时间，生成第一提示信息；以及接收子单元可以进一步被配置成：从中转服务端接收响应于第一提示信息而提供的第一确认信息。
可选地，第一提示信息用于确认，是否采用第一推荐时间作为待预约会议的参会时间，第一确认信息用于表示，采用第一推荐时间作为待预约会议的参会时间；或者第一提示信息用于确认，是否根据第一推荐时间，向受邀参会人发起参会时间问询，第一确认信息用于表示发起参会时间问询。
可选地，第一目标信息包括以下至少一种信息：与会议预约有关的历史对话信息、对应时间范围的日程信息列表、时间偏好信息。
可选地，生成子单元可以进一步被配置成：利用预先训练的时间预测模型，根据时间范围和第一目标信息，从时间范围中预测出第一推荐时间。
可选地，中转服务端存储有目标服务数据，目标服务数据包括，发起人所属的业务方系统对应的与会议预约有关的数据；以及上述装置1600可以包括：获取单元(图中未示出)，被配置成在时间确认单元1611确认多个参会人中的受邀参会人能否在参会时间参加待预约会议之前，响应于所接收的会议信息包括参会人信息和时间信息，根据参会人信息和时间信息，从中转服务端获取，多个参会人的与时间确认有关的第二目标信息，第二目标信息包含在目标服务数据中。
可选地，第二目标信息包括以下至少一种信息：上下级关系信息、身份信息、群成员信息、企业通讯录、企业组织结构信息、日程信息列表、日程信息数量。
可选地，时间信息包括参会时间，或者不属于参会时间的时间范围；其中，当时间信息包括参会时间时，日程信息列表对应指定时间段，并且参会时间处于指定时间段；当时间信息包括时间范围时，日程信息列表对应时间范围。
可选地，时间确认单元1611还可以被配置成：在确认多个参会人中的受邀参会人能否在参会时间参加待预约会议之前，响应于所接收的会议信息包括参会人信息和参会时间，根据待预约会议的会议信息，生成第二提示信息，第二提示信息用于确认是否向受邀参会人发起参会时间问询；将发起人的用户标识和第二提示信息，发送至中转服务端，使中转服务端进行信息转发；从中转服务端接收，响应于第二提示信息而提供的第二确认信息，第二确认信息用于表示发起参会时间问询。
可选地，时间确认单元1611可以进一步被配置成：获取多个参会人的第三目标信息，第三目标信息与询问顺序确定有关；根据第三目标信息，在预定的多个优先级档位中，确定多个参会人分别对应的优先级档位；将多个参会人中的各个受邀参会人分别对应的优先级档位的集合，称为优先级档位组，按照优先级档位由高到低的顺序，依次确认优先级档位组中的优先级档位对应的受邀参会人，能否在参会时间参加待预 约会议。
可选地，第三目标信息包括以下至少一种信息：上下级关系信息、身份信息、企业组织结构信息、日程信息数量。
可选地，时间确认单元1611可以进一步被配置成：利用预先训练的优先级档位预测模型，根据第三目标信息，预测多个参会人分别对应的优先级档位。
可选地，时间确认单元1611可以进一步被配置成：按照优先级档位由高到低的顺序，从优先级档位组中选取出一个优先级档位作为当前档位，并执行以下参会时间确认操作：针对当前档位对应的受邀参会人，生成用于参会时间确认的询问信息；将当前档位对应的受邀参会人的用户标识，以及询问信息，发送至中转服务端，使中转服务端进行信息转发；从中转服务端接收，响应于询问信息而提供的第一回复信息；根据所接收的第一回复信息，确认当前档位对应的受邀参会人，能否在参会时间参加待预约会议。
可选地，时间确认单元1611可以进一步被配置成：若确认当前档位对应的各个受邀参会人，能在参会时间参加待预约会议，并且优先级档位组中存在优先级低于当前档位的优先级档位，则从优先级档位组中，选取出当前档位的下一个优先级档位作为当前档位，继续执行参会时间确认操作。
可选地，时间确认单元1611可以进一步被配置成：若确认当前档位对应的各个受邀参会人，能在参会时间参加待预约会议，并且优先级档位组中不存在优先级低于当前档位的优先级档位，则根据确认结果，生成第一汇总反馈信息；将发起人的用户标识和第一汇总反馈信息，发送至中转服务端，使中转服务端进行信息转发；从中转服务端接收，响应于第一汇总反馈信息而提供的日程创建指示信息；根据待预约会议的会议信息，以及第一汇总反馈信息，生成待预约会议对应的日程创建请求信息；将发起人所属的业务方系统的系统标识，以及日程创建请求信息，发送至中转服务端，使中转服务端进行信息转发。
可选地，时间协调单元1621可以进一步被配置成：若确认当前档位对应的受邀参会人中存在有时间冲突的受邀参会人，则采用交互方式，针对受邀参会人执行会议时间协调操作。
可选地，时间协调单元1621可以进一步被配置成：对于当前档位对应的有时间冲突的受邀参会人的第一回复信息，若第一回复信息包括有时间冲突的受邀参会人提供的候选参会时间，则根据候选参会时间确定第二推荐时间；若优先级档位组中存在优先级高于当前档位的优先级档位，确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能否参加待预约会议。
可选地，时间协调单元1621可以进一步被配置成：对于当前档位对应的有时间 冲突的受邀参会人的第一回复信息，若第一回复信息不包括有时间冲突的受邀参会人提供的候选参会时间，则生成第三提示信息，第三提示信息用于候选参会时间提供；将当前档位对应的有时间冲突的受邀参会人的用户标识和第三提示信息，发送至中转服务端，使中转服务端进行信息转发；从中转服务端接收，响应于第三提示信息而提供的第二回复信息；若第二回复信息包括，有时间冲突的受邀参会人提供的候选参会时间，则根据候选参会时间，确定第二推荐时间；若优先级档位组中存在优先级高于当前档位的优先级档位，确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能否参加待预约会议。
可选地，时间协调单元1621可以进一步被配置成：若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能参加待预约会议，并且优先级档位组中存在优先级低于当前档位的档位优先级，则从优先级档位组中选取当前档位的下一个优先级档位作为当前档位，将第二推荐时间作为参会时间，继续执行参会时间确认操作。
可选地，时间协调单元1621可以进一步被配置成：若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间能参加待预约会议，并且优先级档位组中不存在优先级低于当前档位的档位优先级，则确定会议时间协调成功，并结束会议时间协调操作，将第二推荐时间确定为协调成功的参会时间。
可选地，时间协调单元1621还可以被配置成：在将第二推荐时间确定为协调成功的参会时间之后，对会议时间协调操作的执行过程中产出的对话信息进行分析汇总；根据汇总结果，生成第二汇总反馈信息；将发起人的用户标识和第二汇总反馈信息，发送至中转服务端，使中转服务端进行信息转发；从中转服务端接收，响应于第二汇总反馈信息而提供的日程创建指示信息；根据待预约会议的会议信息，以及第二汇总反馈信息，生成待预约会议对应的日程创建请求信息；将发起人所属的业务方系统的系统标识，以及日程创建请求信息，发送至中转服务端，使中转服务端进行信息转发。
可选地，时间协调单元1621可以进一步被配置成：若确认优先级高于当前档位的优先级档位对应的受邀参会人，在第二推荐时间不能参加待预约会议，并且当前满足协调结束条件，则确定会议时间协调失败，并结束会议时间协调操作；对会议时间协调操作的执行过程中产出的对话信息进行分析汇总；根据汇总结果，生成第三汇总反馈信息，第三汇总反馈信息至少包括，至少一个可供发起人选择的推荐参会时间；将发起人的用户标识和第三汇总反馈信息，发送至中转服务端，使中转服务端进行信息转发；从中转服务端接收，响应于第三汇总反馈信息而提供的第三回复信息；响应于第三回复信息包括发起人所选择的推荐参会时间，将该推荐参会时间确定为参会时 间。
可选地，协调结束条件包括以下任一项：与优先级高于当前档位的优先级档位对应的受邀参会人之间的交互次数，达到预设次数；多个参会人包括发起人，且发起人的优先级档位高于当前档位。
可选地，第三汇总反馈信息在展示时示出重新协调选项；以及时间协调单元1621还可以被配置成：响应于第三回复信息包括，通过触发重新协调选项而提供的重新协调指示信息，生成第四提示信息，第四提示信息用提示发起人重新提供待预约会议的参会时间；将发起人的用户标识和第四提示信息，发送至中转服务端，使中转服务端进行信息转发。
可选地，第一汇总反馈信息包括参会人信息和参会时间。此外，第一汇总反馈信息还包括汇总结果，该汇总结果用于表示，多个参会人中的各个受邀参会人均能正常参加待预约会议。
可选地，第二汇总反馈信息包括，参会人信息，以及协调成功的参会时间。第三汇总反馈信息还包括参会人信息。
可选地，第二汇总反馈信息以及第三汇总反馈信息还分别包括汇总结果，该汇总结果示出，会议时间协调操作所涉及的至少一个时间，以及该至少一个时间分别对应的人数，人数是在其对应的时间能参加待预约会议的受邀参会人的人数。
可选地，时间协调单元1621还可以被配置成：响应于包括发起人所选择的推荐参会时间的第三回复信息，属于日程创建指示信息，根据待预约会议的会议信息，以及第三汇总反馈信息，生成待预约会议对应的日程创建请求信息；将发起人所属的业务方系统的系统标识，以及日程创建请求信息，发送至中转服务端，使中转服务端进行信息转发。
可选地，如前所述的任意一种汇总反馈信息在展示时呈现有日程创建选项，日程创建指示信息，可以通过选取日程创建选项而触发。
可选地，上述装置1600还可以包括：日程处理单元(图中未示出)，被配置成响应于日程创建指示信息，针对多个参会人中的受邀参会人，生成会议邀请信息；将会议邀请信息，以及会议邀请信息对应的受邀参会人的用户标识，发送至中转服务端，使中转服务端进行信息转发。
可选地，日程处理单元还可以被配置成：从中转服务端接收，响应于会议邀请信息而提供的第四回复信息；若第四回复信息满足预设的日程更新条件，并且待预约会议对应的会议日程已创建完成，则根据第四回复信息，生成日程更新提示信息；将系统标识和日程更新提示信息，发送至中转服务端，以使中转服务端进行信息转发。
可选地，当目标窗口包括聊天窗口时，对话服务端在会议处理过程中所生成的， 用于反馈给待预约会议所涉及的人员的信息，属于卡片格式的聊天信息。
可选地，当用于反馈给待预约会议所涉及的人员的信息在群聊窗口中呈现时，该信息对该人员可见，对该群聊窗口对应的群聊中的其他人员不可见。
可选地，对话服务端中部署有数据库，数据库中存储有来源于至少一个业务方系统的会议标识，以及会议标识对应的历史对话信息，历史对话信息包括，对话服务端在对会议标识对应的会议进行会议处理的过程中，产出的对话信息。
本实施例提供的会议处理装置，通过接收单元从中转服务端接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的，而后通过时间确认单元响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议，以便时间协调单元响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。如此，能帮助发起人进行会议时间协调，提高协调效率。
进一步参考图17，作为对以上一些图所示方法的实现，本说明书提供了一种会议处理装置的一个实施例，该装置实施例与图11所示的方法实施例相对应，该装置可以应用于如图1所示的中转服务端。
如图17所示，本实施例的会议处理装置1700包括：接收单元1701和发送单元1702。其中，接收单元1701和发送单元1702。其中，接收单元1701被配置成从业务方系统接收，发起人通过目标窗口提交的待预约会议的会议信息；发送单元1702被配置成将会议信息转发至对话服务端，以使对话服务端采用如图2对应的实施例描述的方法进行会议处理。
在本实施例中，接收单元1701和发送单元1702的具体处理及其带来的技术效果可分别参考图11对应实施例中步骤1101和步骤1102的相关说明，在此不再赘述。
可选地，中转服务端与至少一个业务方系统通信连接，中转服务端存储有该至少一个业务方系统分别对应的服务数据，该服务数据包括与会议预约有关的数据。
可选地，服务数据包括其对应的业务方系统的用户的以下至少一种信息：上下级关系信息、身份信息、群成员信息、企业通讯录、企业组织结构信息、日程信息列表、日程信息数量。
本实施例提供的会议处理装置，通过接收单元从业务方系统接收，发起人通过目标窗口提交的待预约会议的会议信息，而后通过发送单元将该会议信息发送至对话服务端，以便对话服务端采用图2对应的实施例描述的方法进行会议处理，如此能帮助发起人进行会议时间协调，提高协调效率。
进一步参考图18，作为对以上一些图所示方法的实现，本说明书提供了一种会 议处理装置的一个实施例，该装置实施例与图12所示的方法实施例相对应，该装置可以应用于会议助手系统。
如图18所示，本实施例的会议处理装置1800包括：接收单元1801、时间确认单元1811和时间协调单元1821。其中，接收单元1801被配置成接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的；时间确认单元1811被配置成响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议；时间协调单元1821被配置成响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
在本实施例中，接收单元1801、时间确认单元1811和时间协调单元1821的具体处理及其带来的技术效果，可分别参考图12对应实施例中步骤1201、步骤1211和步骤1221的相关说明，在此不再赘述。
本实施例提供的会议处理的装置1800，可以使得其所在的会议助手系统能帮助发起人进行会议时间协调，提高协调效率。
进一步参考图19，作为对以上一些图所示方法的实现，本说明书提供了一种会议处理装置的一个实施例，该装置实施例与图13所示的方法实施例相对应，该装置可以应用于客户端。
如图19所示，本实施例的会议处理装置1900包括：接收单元1901、时间确认单元1911和时间协调单元1921。其中，接收单元1901被配置成接收待预约会议的会议信息，会议信息是待预约会议的发起人通过目标窗口提交的；时间确认单元1911被配置成响应于待预约会议的会议信息包括参会人信息和参会时间，参会人信息示出多个参会人，确认多个参会人中的受邀参会人能否在参会时间参加待预约会议；时间协调单元1921被配置成响应于多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
在本实施例中，接收单元1901、时间确认单元1911和时间协调单元1921的具体处理及其带来的技术效果，可分别参考图13对应实施例中步骤1301、步骤1311和步骤1321的相关说明，在此不再赘述。
本实施例提供的会议处理装置1900，可以使得其所在的客户端能帮助会议发起人协调参会时间，提高协调效率。
进一步参考图20，作为对以上一些图所示方法的实现，本说明书提供了一种会议处理装置的一个实施例，该装置实施例与图14所示的方法实施例相对应，该装置可以应用于即时通讯APP。
如图20所示，本实施例的会议处理装置2000包括：接收单元2001、发送单元 2011和展示单元2021。其中，接收单元2001被配置成接收通过聊天窗口输入的聊天信息；发送单元2011被配置成响应于聊天信息包括待预约会议的会议信息，将会议信息发送至服务端；接收单元2001还被配置成从服务端接收，响应于会议信息而返回的反馈信息；展示单元2021被配置成展示反馈信息。
在本实施例中，接收单元2001、发送单元2011和展示单元2021的具体处理及其带来的技术效果，可分别参考图14对应实施例中步骤1401、步骤1411和步骤1421的相关说明，在此不再赘述。
本实施例提供的会议处理装置2000，可以使得其所在的即时通讯APP向用户提供一种全新的交互方式，可以方便用户通过聊天窗口发起会议预约。
进一步参考图21，作为对以上一些图所示方法的实现，本说明书提供了一种会议处理装置的一个实施例，该装置实施例与图15所示的方法实施例相对应，该装置可以应用于即时通讯APP。
如图21所示，本实施例的会议处理装置2100包括：接收单元2101、展示单元2111和发送单元2121。其中，接收单元2101被配置成从服务端接收针对待预约会议的询问信息，待预约会议是其发起人通过在聊天窗口输入聊天信息而发起的，聊天信息包括待预约会议的会议信息，询问信息用于参会时间确认；展示单元2111被配置成展示询问信息；接收单元2101还被配置成接收响应于询问信息而提供的回复信息；发送单元2121被配置成将回复信息发送至服务端。
在本实施例中，接收单元2101、展示单元2111和发送单元2121的具体处理及其带来的技术效果，可分别参考图15对应实施例中步骤1501、步骤1511和步骤1521的相关说明，在此不再赘述。
本实施例提供的会议处理装置2100，可以使得其所在的即时通讯APP向用户提供一种全新的交互方式，可以方便用户通过聊天窗口发起会议预约。另外，通过向受邀参会人输出用于参会时间确认的询问信息，并使得受邀参会人针对该询问信息提供回复信息，可以帮助发起人协调参会时间，提升协调效率。
本说明书实施例还提供了一种计算机可读存储介质，其上存储有计算机程序，其中，当该计算机程序在计算机中执行时，令计算机执行以上各方法实施例分别所示的方法。
本说明书实施例还提供了一种计算设备，包括存储器和处理器，其中，该存储器中存储有可执行代码，该处理器执行该可执行代码时，实现以上各方法实施例分别所示的方法。
本说明书实施例还提供了一种计算机程序产品，当在数据处理设备上执行时，使得数据处理设备实现以上各方法实施例分别所示的方法。
本领域技术人员应该可以意识到，在上述一个或多个示例中，本说明书披露的多个实施例所描述的功能可以用硬件、软件、固件或它们的任意组合来实现。当使用软件实现时，可以将这些功能存储在计算机可读介质中或者作为计算机可读介质上的一个或多个指令或代码进行传输。
在一些情况下，在权利要求书中记载的动作或步骤可以按照不同于实施例中的顺序来执行并且仍然可以实现期望的结果。另外，在附图中描绘的过程不一定要求示出的特定顺序或者连续顺序才能实现期望的结果。在某些实施方式中，多任务处理和并行处理也是可以的或者可能是有利的。
以上所述的具体实施方式，对本说明书披露的多个实施例的目的、技术方案和有益效果进行了进一步详细说明，所应理解的是，以上所述仅为本说明书披露的多个实施例的具体实施方式而已，并不用于限定本说明书披露的多个实施例的保护范围，凡在本说明书披露的多个实施例的技术方案的基础之上，所做的任何修改、等同替换、改进等，均应包括在本说明书披露的多个实施例的保护范围之内。

Claims (69)

  1. 一种会议处理方法，应用于会议助手系统中的对话服务端，所述会议助手系统还包括中转服务端，所述方法包括：
    从中转服务端接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；
    响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；
    响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
  2. 根据权利要求1所述的方法，其中，所述多个参会人在包括受邀参会人的同时，还包括所述发起人。
  3. 根据权利要求1所述的方法，其中，所述目标窗口包括以下任一项：聊天窗口、不能聊天的交互窗口、消息通知窗口。
  4. 根据权利要求3所述的方法，其中，所述聊天窗口包括群聊窗口或单聊窗口。
  5. 根据权利要求4所述的方法，其中，所述单聊窗口包括所述发起人与会议助手之间的单聊窗口。
  6. 根据权利要求1所述的方法，其中，在所述从中转服务端接收待预约会议的会议信息之后，以及在所述响应于所述待预约会议的会议信息包括参会人信息和参会时间之前，所述方法还包括：
    确定所述会议信息是否缺失预定的会议要素；
    响应于确定所述会议信息缺失预定的会议要素，则根据所缺失的要素项目，生成对应的提示信息；
    将所述发起人的用户标识和所述提示信息，发送至所述中转服务端，使所述中转服务端进行信息转发；
    从所述中转服务端接收响应于所述提示信息而提供的回复信息。
  7. 根据权利要求6所述的方法，其中，所述预定的会议要素至少包括：参会人信息、参会时间。
  8. 根据权利要求7所述的方法，其中，所述预定的会议要素还包括：会议主题。
  9. 根据权利要求7所述的方法，其中，所述根据所缺失的要素项目，生成对应的提示信息，包括：
    若所缺失的要素项目包括参会时间，并且所述会议信息中存在不属于参会时间的时间范围，则获取所述多个参会人的与时间确认有关的第一目标信息；
    根据所述第一目标信息，从所述时间范围中确定出第一推荐时间；
    根据所述第一推荐时间，生成第一提示信息；以及
    所述从所述中转服务端接收响应于所述提示信息而提供的回复信息，包括：
    从所述中转服务端接收响应于所述第一提示信息而提供的第一确认信息。
  10. 根据权利要求9所述的方法，其中，
    所述第一提示信息用于确认，是否采用所述第一推荐时间作为所述待预约会议的参会时间，所述第一确认信息用于表示，采用所述第一推荐时间作为所述待预约会议的参会时间；或者
    所述第一提示信息用于确认，是否根据所述第一推荐时间，向受邀参会人发起参会时间问询，所述第一确认信息用于表示发起参会时间问询。
  11. 根据权利要求9所述的方法，其中，所述第一目标信息包括以下至少一种信息：与会议预约有关的历史对话信息、对应所述时间范围的日程信息列表、时间偏好信息。
  12. 根据权利要求9所述的方法，其中，所述根据所述第一目标信息，从所述时间范围中确定出第一推荐时间，包括：
    利用预先训练的时间预测模型，根据所述时间范围和所述第一目标信息，从所述时间范围中预测出所述第一推荐时间。
  13. 根据权利要求1所述的方法，其中，所述中转服务端存储有目标服务数据，所述目标服务数据包括，所述发起人所属的业务方系统对应的与会议预约有关的数据；以及
    在所述确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议之前，所述方法还包括：
    响应于所接收的所述会议信息包括参会人信息和时间信息，根据所述参会人信息和所述时间信息，从所述中转服务端获取，所述多个参会人的与时间确认有关的第二目标信息，所述第二目标信息包含在所述目标服务数据中。
  14. 根据权利要求13所述的方法，其中，所述第二目标信息包括以下至少一种信息：上下级关系信息、身份信息、群成员信息、企业通讯录、企业组织结构信息、日程信息列表、日程信息数量。
  15. 根据权利要求14所述的方法，其中，所述时间信息包括参会时间，或者不属于参会时间的时间范围；其中，
    当所述时间信息包括参会时间时，所述日程信息列表对应指定时间段，并且所述参会时间处于所述指定时间段；
    当所述时间信息包括所述时间范围时，所述日程信息列表对应所述时间范围。
  16. 根据权利要求1所述的方法，其中，在所述确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议之前，所述方法还包括：
    响应于所接收的所述会议信息包括参会人信息和参会时间，根据所述待预约会议的会议信息，生成第二提示信息，所述第二提示信息用于确认是否向受邀参会人发起参会时间问询；
    将所述发起人的用户标识和所述第二提示信息，发送至所述中转服务端，使所述中转服务端进行信息转发；
    从所述中转服务端接收，响应于所述第二提示信息而提供的第二确认信息，所述第二确认信息用于表示发起参会时间问询。
  17. 根据权利要求1-16之一所述的方法，其中，所述确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议，包括：
    获取所述多个参会人的第三目标信息，所述第三目标信息与询问顺序确定有关；
    根据所述第三目标信息，在预定的多个优先级档位中，确定所述多个参会人分别对应的优先级档位；
    将所述多个参会人中的各个受邀参会人分别对应的优先级档位的集合，称为优先级档位组，按照优先级档位由高到低的顺序，依次确认所述优先级档位组中的优先级档位对应的受邀参会人，能否在所述参会时间参加所述待预约会议。
  18. 根据权利要求17所述的方法，其中，所述第三目标信息包括以下至少一种信息：上下级关系信息、身份信息、企业组织结构信息、日程信息数量。
  19. 根据权利要求17所述的方法，其中，所述根据所述第三目标信息，在预定的多个优先级档位中，确定所述多个参会人分别对应的优先级档位，包括：
    利用预先训练的优先级档位预测模型，根据所述第三目标信息，预测所述多个参会人分别对应的优先级档位。
  20. 根据权利要求17所述的方法，其中，所述按照优先级档位由高到低的顺序，依次确认所述优先级档位组中的优先级档位对应的受邀参会人，能否在所述参会时间参加所述待预约会议，包括：
    按照优先级档位由高到低的顺序，从所述优先级档位组中选取出一个优先级档位作为当前档位，并执行以下参会时间确认操作：
    针对所述当前档位对应的受邀参会人，生成用于参会时间确认的询问信息；
    将所述当前档位对应的受邀参会人的用户标识，以及所述询问信息，发送至所述中转服务端，使所述中转服务端进行信息转发；
    从所述中转服务端接收，响应于所述询问信息而提供的第一回复信息；
    根据所接收的第一回复信息，确认所述当前档位对应的受邀参会人，能否在所述参会时间参加所述待预约会议。
  21. 根据权利要求20所述的方法，其中，所述按照优先级档位由高到低的顺序，依次确认所述优先级档位组中的优先级档位对应的受邀参会人，能否在所述参会时间 参加所述待预约会议，还包括：
    若确认所述当前档位对应的各个受邀参会人，能在所述参会时间参加所述待预约会议，并且所述优先级档位组中存在优先级低于所述当前档位的优先级档位，则从所述优先级档位组中，选取出所述当前档位的下一个优先级档位作为当前档位，继续执行所述参会时间确认操作。
  22. 根据权利要求20所述的方法，其中，在所述确认所述当前档位对应的受邀参会人，能否在所述参会时间参加所述待预约会议之后，所述方法还包括：
    若确认所述当前档位对应的各个受邀参会人，能在所述参会时间参加所述待预约会议，并且所述优先级档位组中不存在优先级低于所述当前档位的优先级档位，则根据确认结果，生成第一汇总反馈信息；
    将所述发起人的用户标识和所述第一汇总反馈信息，发送至所述中转服务端，使所述中转服务端进行信息转发；
    从所述中转服务端接收，响应于所述第一汇总反馈信息而提供的日程创建指示信息；
    根据所述待预约会议的会议信息，以及所述第一汇总反馈信息，生成所述待预约会议对应的日程创建请求信息；
    将所述发起人所属的业务方系统的系统标识，以及所述日程创建请求信息，发送至所述中转服务端，使所述中转服务端进行信息转发。
  23. 根据权利要求20所述的方法，其中，所述响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，包括：
    若确认所述当前档位对应的受邀参会人中存在有时间冲突的受邀参会人，则采用交互方式，针对受邀参会人执行会议时间协调操作。
  24. 根据权利要求23所述的方法，其中，所述采用交互方式，针对受邀参会人执行会议时间协调操作，包括：
    对于所述当前档位对应的有时间冲突的受邀参会人的第一回复信息，若第一回复信息包括有时间冲突的受邀参会人提供的候选参会时间，则根据所述候选参会时间确定第二推荐时间；
    若所述优先级档位组中存在优先级高于所述当前档位的优先级档位，确认优先级高于所述当前档位的优先级档位对应的受邀参会人，在所述第二推荐时间能否参加所述待预约会议。
  25. 根据权利要求23所述的方法，其中，所述采用交互方式，针对受邀参会人执行会议时间协调操作，包括：
    对于所述当前档位对应的有时间冲突的受邀参会人的第一回复信息，若第一回复 信息不包括有时间冲突的受邀参会人提供的候选参会时间，则生成第三提示信息，所述第三提示信息用于候选参会时间提供；
    将所述当前档位对应的有时间冲突的受邀参会人的用户标识和所述第三提示信息，发送至所述中转服务端，使所述中转服务端进行信息转发；
    从所述中转服务端接收，响应于所述第三提示信息而提供的第二回复信息；
    若所述第二回复信息包括，有时间冲突的受邀参会人提供的候选参会时间，则根据所述候选参会时间，确定第二推荐时间；
    若所述优先级档位组中存在优先级高于所述当前档位的优先级档位，确认优先级高于所述当前档位的优先级档位对应的受邀参会人，在所述第二推荐时间能否参加所述待预约会议。
  26. 根据权利要求24或25所述的方法，其中，所述采用交互方式，针对受邀参会人执行会议时间协调操作，还包括：
    若确认优先级高于所述当前档位的优先级档位对应的受邀参会人，在所述第二推荐时间能参加所述待预约会议，并且所述优先级档位组中存在优先级低于所述当前档位的档位优先级，则从所述优先级档位组中选取所述当前档位的下一个优先级档位作为当前档位，将所述第二推荐时间作为参会时间，继续执行所述参会时间确认操作。
  27. 根据权利要求24或25所述的方法，其中，所述采用交互方式，针对受邀参会人执行会议时间协调操作，还包括：
    若确认优先级高于所述当前档位的优先级档位对应的受邀参会人，在所述第二推荐时间能参加所述待预约会议，并且所述优先级档位组中不存在优先级低于所述当前档位的档位优先级，则确定会议时间协调成功，并结束所述会议时间协调操作；以及
    所述根据协调结果，确定参会时间，包括：
    将所述第二推荐时间确定为协调成功的参会时间。
  28. 根据权利要求27所述的方法，其中，在所述将所述第二推荐时间确定为协调成功的参会时间之后，所述方法还包括：
    对所述会议时间协调操作的执行过程中产出的对话信息进行分析汇总；
    根据汇总结果，生成第二汇总反馈信息；
    将所述发起人的用户标识和所述第二汇总反馈信息，发送至所述中转服务端，使所述中转服务端进行信息转发；
    从所述中转服务端接收，响应于所述第二汇总反馈信息而提供的日程创建指示信息；
    根据所述待预约会议的会议信息，以及所述第二汇总反馈信息，生成所述待预约会议对应的日程创建请求信息；
    将所述发起人所属的业务方系统的系统标识，以及所述日程创建请求信息，发送 至所述中转服务端，使所述中转服务端进行信息转发。
  29. 根据权利要求24或25所述的方法，其中，所述采用交互方式，针对受邀参会人执行会议时间协调操作，还包括：
    若确认优先级高于所述当前档位的优先级档位对应的受邀参会人，在所述第二推荐时间不能参加所述待预约会议，并且当前满足协调结束条件，则确定会议时间协调失败，并结束所述会议时间协调操作；以及
    所述根据协调结果，确定参会时间，包括：
    对所述会议时间协调操作的执行过程中产出的对话信息进行分析汇总；
    根据汇总结果，生成第三汇总反馈信息，所述第三汇总反馈信息至少包括，至少一个可供所述发起人选择的推荐参会时间；
    将所述发起人的用户标识和所述第三汇总反馈信息，发送至所述中转服务端，使所述中转服务端进行信息转发；
    从所述中转服务端接收，响应于所述第三汇总反馈信息而提供的第三回复信息；
    响应于所述第三回复信息包括所述发起人所选择的推荐参会时间，将该推荐参会时间确定为参会时间。
  30. 根据权利要求29所述的方法，其中，所述协调结束条件包括以下任一项：
    与优先级高于所述当前档位的优先级档位对应的受邀参会人之间的交互次数，达到预设次数；
    所述多个参会人包括所述发起人，且所述发起人的优先级档位高于所述当前档位。
  31. 根据权利要求29所述的方法，其中，所述第三汇总反馈信息在展示时示出重新协调选项；以及
    在所述从所述中转服务端接收，响应于所述第三汇总反馈信息而提供的第三回复信息之后，所述方法还包括：
    响应于所述第三回复信息包括，通过触发所述重新协调选项而提供的重新协调指示信息，生成第四提示信息，所述第四提示信息用提示所述发起人重新提供所述待预约会议的参会时间；
    将所述发起人的用户标识和所述第四提示信息，发送至所述中转服务端，使所述中转服务端进行信息转发。
  32. 根据权利要求22所述的方法，其中，所述第一汇总反馈信息包括参会人信息和参会时间。
  33. 根据权利要求32所述的方法，其中，所述第一汇总反馈信息还包括汇总结果，该汇总结果用于表示，所述多个参会人中的各个受邀参会人均能正常参加所述待预约会议。
  34. 根据权利要求28所述的方法，其中，所述第二汇总反馈信息包括，参会人信息，以及协调成功的参会时间。
  35. 根据权利要求29所述的方法，其中，所述第三汇总反馈信息还包括参会人信息。
  36. 根据权利要求34或35所述的方法，其中，汇总反馈信息还包括汇总结果，该汇总结果示出，所述会议时间协调操作所涉及的至少一个时间，以及该至少一个时间分别对应的人数，所述人数是在其对应的时间能参加所述待预约会议的受邀参会人的人数。
  37. 根据权利要求29所述的方法，其中，在所述从所述中转服务端接收，响应于所述第三汇总反馈信息而提供的第三回复信息之后，所述方法还包括：
    响应于包括所述发起人所选择的推荐参会时间的所述第三回复信息，属于日程创建指示信息，根据所述待预约会议的会议信息，以及所述第三汇总反馈信息，生成所述待预约会议对应的日程创建请求信息；
    将所述发起人所属的业务方系统的系统标识，以及所述日程创建请求信息，发送至所述中转服务端，使所述中转服务端进行信息转发。
  38. 根据权利要求22、28、37之一所述的方法，其中，汇总反馈信息在展示时呈现有日程创建选项，所述日程创建指示信息，通过选取所述日程创建选项而触发。
  39. 根据权利要求22、28、37之一所述的方法，其中，在接收到所述日程创建指示信息之后，所述方法还包括：
    针对所述多个参会人中的受邀参会人，生成会议邀请信息；
    将所述会议邀请信息，以及所述会议邀请信息对应的受邀参会人的用户标识，发送至所述中转服务端，使所述中转服务端进行信息转发。
  40. 根据权利要求39所述的方法，其中，所述方法还包括：
    从所述中转服务端接收，响应于所述会议邀请信息而提供的第四回复信息；
    若所述第四回复信息满足预设的日程更新条件，并且所述待预约会议对应的会议日程已创建完成，则根据所述第四回复信息，生成日程更新提示信息；
    将所述系统标识和所述日程更新提示信息，发送至所述中转服务端，以使所述中转服务端进行信息转发。
  41. 根据权利要求1所述的方法，其中，当所述目标窗口包括聊天窗口时，所述对话服务端在会议处理过程中所生成的，用于反馈给所述待预约会议所涉及的人员的信息，属于卡片格式的聊天信息。
  42. 根据权利要求41所述的方法，其中，当所述用于反馈给所述待预约会议所涉及的人员的信息在群聊窗口中呈现时，该信息对该人员可见，对该群聊窗口对应的群聊中的其他人员不可见。
  43. 根据权利要求1所述的方法，其中，所述对话服务端中部署有数据库，所述数据库中存储有来源于至少一个业务方系统的会议标识，以及所述会议标识对应的历史对话信息，所述历史对话信息包括，所述对话服务端在对所述会议标识对应的会议进行会议处理的过程中，产出的对话信息。
  44. 一种会议处理方法，应用于会议助手系统中的中转服务端，所述会议助手系统还包括对话服务端，所述方法包括：
    从业务方系统接收，发起人通过目标窗口提交的待预约会议的会议信息；
    将所述会议信息转发至所述对话服务端，以使所述对话服务端采用如权利要求1所述的方法进行会议处理。
  45. 根据权利要求44所述的方法，其中，所述中转服务端与至少一个业务方系统通信连接，所述中转服务端存储有所述至少一个业务方系统分别对应的服务数据，所述服务数据包括与会议预约有关的数据。
  46. 根据权利要求45所述的方法，其中，所述服务数据包括其对应的业务方系统的用户的以下至少一种信息：上下级关系信息、身份信息、群成员信息、企业通讯录、企业组织结构信息、日程信息列表、日程信息数量。
  47. 一种会议处理方法，应用于会议助手系统，包括：
    接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；
    响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；
    响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
  48. 一种会议处理方法，应用于客户端，包括：
    接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；
    响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；
    响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
  49. 根据权利要求48所述的方法，其中，所述确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议，包括：
    获取所述多个参会人的与询问顺序确定有关的目标信息；
    根据所述目标信息，在预定的多个优先级档位中，确定所述多个参会人分别对应的优先级档位；
    将所述多个参会人中的各个受邀参会人分别对应的优先级档位的集合，称为优先级档位组，按照优先级档位由高到低的顺序，依次确认所述优先级档位组中的优先级档位对应的受邀参会人，能否在所述参会时间参加所述待预约会议。
  50. 根据权利要求49所述的方法，其中，所述按照优先级档位由高到低的顺序，依次确认所述优先级档位组中的优先级档位对应的受邀参会人，能否在所述参会时间参加所述待预约会议，包括：
    按照优先级档位由高到低的顺序，从所述优先级档位组中选取出一个优先级档位作为当前档位，并执行以下参会时间确认操作：
    针对所述当前档位对应的受邀参会人，生成用于参会时间确认的询问信息；
    将所述当前档位对应的受邀参会人的用户标识，以及所述询问信息，发送至服务端，使所述服务端进行信息转发；
    从所述服务端接收，响应于所述询问信息而提供的第一回复信息；
    根据所接收的第一回复信息，确认所述当前档位对应的受邀参会人，能否在所述参会时间参加所述待预约会议。
  51. 根据权利要求50所述的方法，其中，所述响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，包括：
    若确认所述当前档位对应的受邀参会人中，存在有时间冲突的受邀参会人，则采用交互方式，针对受邀参会人执行会议时间协调操作。
  52. 根据权利要求51所述的方法，其中，所述采用交互方式，针对受邀参会人执行会议时间协调操作，包括：
    对于所述当前档位对应的有时间冲突的受邀参会人的第一回复信息，根据第一回复信息，确定第二推荐时间；
    若所述优先级档位组中存在优先级高于所述当前档位的优先级档位，确认优先级高于所述当前档位的优先级档位对应的受邀参会人，在所述第二推荐时间能否参加所述待预约会议。
  53. 根据权利要求52所述的方法，其中，所述采用交互方式，针对受邀参会人执行会议时间协调操作，还包括：
    若确认优先级高于所述当前档位的优先级档位对应的受邀参会人，在所述第二推荐时间能参加所述待预约会议，并且所述优先级档位组中不存在优先级低于所述当前档位的档位优先级，则确定会议时间协调成功，并结束所述会议时间协调操作；以及
    所述根据协调结果，确定参会时间，包括：
    将所述第二推荐时间确定为协调成功的参会时间。
  54. 根据权利要求52所述的方法，其中，所述采用交互方式，针对受邀参会人执行会议时间协调操作，还包括：
    若确认优先级高于所述当前档位的优先级档位对应的受邀参会人，在所述第二推荐时间不能参加所述待预约会议，并且当前满足协调结束条件，则确定会议时间协调失败，并结束所述会议时间协调操作；以及
    所述根据协调结果，确定参会时间，包括：
    对所述会议时间协调操作的执行过程中产出的对话信息进行分析汇总；
    根据汇总结果，生成第三汇总反馈信息，所述第三汇总反馈信息包括，至少一个可供所述发起人选择的推荐参会时间；
    展示所述第三汇总反馈信息；
    接收响应于所述第三汇总反馈信息而提供的第三回复信息；
    响应于所述第三回复信息包括所述发起人所选择的推荐参会时间，将该推荐参会时间确定为参会时间。
  55. 一种会议处理方法，应用于即时通讯APP，包括：
    接收通过聊天窗口输入的聊天信息；
    响应于所述聊天信息包括待预约会议的会议信息，将所述会议信息发送至服务端；
    从所述服务端接收响应于所述会议信息而返回的反馈信息，并展示所述反馈信息。
  56. 根据权利要求55所述的方法，其中，在所述接收通过聊天窗口输入的聊天信息之后，所述方法还包括：
    若所述聊天窗口包括群聊窗口，则确定所述聊天信息是否包括目标字符，所述目标字符用于指示进行会议预约；
    若确定所述聊天信息包括所述目标字符，则将所述聊天信息中的聊天内容确定为待预约会议的会议信息。
  57. 根据权利要求55所述的方法，其中，在所述接收通过聊天窗口输入的聊天信息之后，所述方法还包括：
    若所述聊天窗口包括用户与会议助手之间的单聊窗口，则将所述聊天信息中的聊天内容确定为待预约会议的会议信息。
  58. 根据权利要求55-57之一所述的方法，其中，所述反馈信息包括用于以下任一项的提示信息：
    提示对参会人信息和/或参会时间进行补充；
    确认是否采用第一推荐时间作为所述待预约会议的参会时间，其中，所述第一推 荐时间，响应于所述会议信息包括不属于参会时间的时间范围，根据所述时间范围而确定；
    确认是否根据所述第一推荐时间向受邀参会人发起参会时间问询；
    确认是否根据所述会议信息中的参会时间向受邀参会人发起参会时间问询。
  59. 根据权利要求55-57之一所述的方法，其中，所述反馈信息包括以下任一项：第一汇总反馈信息、第二汇总反馈信息、第三汇总反馈信息；其中，
    所述第一汇总反馈信息，响应于确认所述待预约会议的各个受邀参会人均没有时间冲突而生成；
    所述第二汇总反馈信息，响应于确认所述待预约会议的至少一个受邀参会人有时间冲突，且确定会议时间协调成功而生成；
    所述第三汇总反馈信息，响应于确认所述待预约会议的至少一个受邀参会人有时间冲突，且确定会议时间协调失败而生成。
  60. 根据权利要求55所述的方法，其中，所述反馈信息包括用于以下任一项的提示信息：确认是否根据第一推荐时间向受邀参会人发起参会时间问询，其中，所述第一推荐时间，响应于所述会议信息包括不属于参会时间的时间范围，根据所述时间范围而确定；确认是否根据所述会议信息中的参会时间向受邀参会人发起参会时间问询；以及
    在所述展示所述反馈信息之后，所述方法还包括：
    接收响应于所述提示信息而提供的确认信息，所述确认信息用于表示发起参会时间问询；
    将所述确认信息发送至所述服务端。
  61. 一种会议处理方法，应用于即时通讯APP，包括：
    从服务端接收针对待预约会议的询问信息，所述待预约会议是其发起人通过在聊天窗口输入聊天信息而发起的，所述聊天信息包括所述待预约会议的会议信息，所述询问信息用于参会时间确认；
    展示所述询问信息；
    接收响应于所述询问信息而提供的回复信息，并将所述回复信息发送至所述服务端。
  62. 一种会议处理装置，应用于会议助手系统中的对话服务端，所述会议助手系统还包括中转服务端，所述装置包括：
    接收单元，被配置成从中转服务端接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；
    时间确认单元，被配置成响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否 在所述参会时间参加所述待预约会议；
    时间协调单元，被配置成响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
  63. 一种会议处理装置，应用于会议助手系统中的中转服务端，所述会议助手系统还包括对话服务端，所述装置包括：
    接收单元，被配置成从业务方系统接收，发起人通过目标窗口提交的待预约会议的会议信息；
    发送单元，被配置成将所述会议信息转发至所述对话服务端，以使所述对话服务端采用如权利要求1所述的方法进行会议处理。
  64. 一种会议处理装置，应用于会议助手系统，包括：
    接收单元，被配置成接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；
    时间确认单元，被配置成响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；
    时间协调单元，被配置成响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
  65. 一种会议处理装置，应用于客户端，包括：
    接收单元，被配置成接收待预约会议的会议信息，所述会议信息是所述待预约会议的发起人通过目标窗口提交的；
    时间确认单元，被配置成响应于所述待预约会议的会议信息包括参会人信息和参会时间，所述参会人信息示出多个参会人，确认所述多个参会人中的受邀参会人能否在所述参会时间参加所述待预约会议；
    时间协调单元，被配置成响应于所述多个参会人中存在有时间冲突的受邀参会人，采用交互方式，针对受邀参会人执行会议时间协调操作，并根据协调结果，确定参会时间。
  66. 一种会议处理装置，应用于即时通讯APP，包括：
    接收单元，被配置成接收通过聊天窗口输入的聊天信息；
    发送单元，被配置成响应于所述聊天信息包括待预约会议的会议信息，将所述会议信息发送至服务端；
    所述接收单元，还被配置成从所述服务端接收，响应于所述会议信息而返回的反馈信息；
    展示单元，被配置成展示所述反馈信息。
  67. 一种会议处理装置，应用于即时通讯APP，包括：
    接收单元，被配置成从服务端接收针对待预约会议的询问信息，所述待预约会议是其发起人通过在聊天窗口输入聊天信息而发起的，所述聊天信息包括所述待预约会议的会议信息，所述询问信息用于参会时间确认；
    展示单元，被配置成展示所述询问信息；
    所述接收单元，还被配置成接收响应于所述询问信息而提供的回复信息；
    发送单元，被配置成将所述回复信息发送至所述服务端。
  68. 一种计算机可读存储介质，其上存储有计算机程序，其中，当所述计算机程序在计算机中执行时，令计算机执行权利要求1-61中任一项的所述的方法。
  69. 一种计算设备，包括存储器和处理器，其中，所述存储器中存储有可执行代码，所述处理器执行所述可执行代码时，实现权利要求1-61中任一项所述的方法。
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