WO2022011793A1 - Emergency warning and assistance providing system and method - Google Patents
Emergency warning and assistance providing system and method Download PDFInfo
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- WO2022011793A1 WO2022011793A1 PCT/CN2020/111556 CN2020111556W WO2022011793A1 WO 2022011793 A1 WO2022011793 A1 WO 2022011793A1 CN 2020111556 W CN2020111556 W CN 2020111556W WO 2022011793 A1 WO2022011793 A1 WO 2022011793A1
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
- G08B25/10—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using wireless transmission systems
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/02—Alarms for ensuring the safety of persons
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B7/00—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00
- G08B7/06—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00 using electric transmission, e.g. involving audible and visible signalling through the use of sound and light sources
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/021—Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
Definitions
- the invention relates to intelligent medical treatment and Internet technology, and the field of first aid facilities, and in particular, to a system and method for alerting emergency events, notifying nearby persons, and providing assistance.
- Out-of-hospital cardiac arrest is one of the major killers that threaten human health. There are 544,000 cases of sudden cardiac death in China every year, 70% of which occur outside the hospital.
- the success rate of CPR is closely related to the start time of CPR.
- Mil Med Res Medical Journal (2016-3-6) research shows that the resuscitation success rate within 1-5 minutes is the highest, which is 35.3%; the resuscitation success rate within 10 minutes is 18.9%; the resuscitation success rate after 10 minutes 4.4%; the resuscitation success rate after 15 minutes is only 1.1%; therefore the 4 minutes after cardiac arrest is called the golden 4 minutes.
- a patient suffering from sudden cardiac arrest will instantly lose the ability to move and call for help, and eventually lose consciousness, unable to call for help or self-help.
- For the surrounding people it is impossible to take the initiative to know that someone needs emergency assistance; or even if the surrounding people have received first aid training such as cardiopulmonary resuscitation, but have not practiced it, they still dare not start or give up the rescue, worrying that the rescue method is inappropriate; or Without professional rescue equipment and medicines, effective rescue cannot be achieved.
- the present invention aims to provide a system for alerting and providing assistance for emergency events, so as to solve the problem that emergency events existing in the prior art can only be known where emergency devices can be used if they occur near first-aid equipment; and there is no line of sight nearby. I don’t know how to find the first aid equipment in the first aid equipment inside; and the first eyewitness finds the first aid equipment and then goes to the rescue, the round-trip time is longer than the time for people around the first aid equipment to bring the first aid equipment directly to the rescue, and the procedures for turning on the equipment are cumbersome and delay. The problem of treatment time.
- the emergency event warning and rescue system provided by the present invention aims to improve the timely transmission of alarm information, the timely and quick access to emergency equipment location information, and the auxiliary rescue function.
- the present invention also provides a method for emergency warning and rescue, which is also used to solve the above-mentioned technical problems.
- a system for alerting and providing assistance for emergencies including:
- the first user terminal is used to monitor the vital sign information of the first user and the surrounding environment information in real time, and to generate alarm information;
- the alarm information includes the location information, identity information, vital sign information, and surrounding environment information of the first user;
- an on-duty platform configured to receive alarm information from the first user terminal; determine a first aid plan according to the identity information and the vital sign information; and push the first aid plan to a second device terminal according to the location information;
- the second equipment terminal is used to receive the first aid plan sent by the duty platform and give sound and light warnings, and at the same time display the first aid plan, the real-time location of the first user terminal, and the navigation information to the real-time location of the first user terminal through the second equipment terminal; Locked first aid equipment and/or first aid materials are stored in the equipment terminal; the on-duty platform intelligently analyzes the monitoring data to determine whether first-aid equipment and/or first-aid materials are needed; if necessary, the on-duty platform sends an instruction to be unlocked to the second equipment terminal.
- the second device terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be accessed.
- the system provided by the present invention automatically monitors and alarms the first user terminal, so as to solve how to quickly provide the location of the first user terminal, the location of the second equipment terminal, and first-aid equipment and/or first-aid supplies information when an emergency occurs.
- the second equipment terminal is fixed and/or movable, including a first aid equipment storage area for storing first aid equipment, an emergency medicine storage area for storing first aid medicines, and an information display area;
- the first aid equipment includes automatic external defibrillators, first aid Box, First Aid Kit, First Aid Cabinet, First Aid Island, First Aid Station, Safety Island, Stretcher, Chest Compression Equipment, Breathing Aid, Fire Extinguisher, Fire Hydrant, Fire Suit, Fire Axe, Fire Hammer, Emergency Kit, Life Buoy, Lifeboat, Life Jacket, One or more of ropes and emergency robots; emergency medicines include one or more of dressings, equipment, and medicines.
- the on-duty platform implements remote first aid guidance in the form of audio and video communication through the second equipment terminal;
- the first user terminal has a sound and light warning function and a voice call function;
- the second equipment terminal has an intelligent voice dialogue function.
- the on-duty platform is on duty around the clock by artificial and computer AI intelligent systems, and the on-duty platform includes a customer service voice call module, a remote data processing module, a remote equipment control module, an audio and video data acquisition module, and a storage module;
- the customer service voice call module is used to Provide audio and video communication;
- the remote data processing module is used to receive and process the alarm information of the first user terminal;
- the remote equipment control module is used to issue control instructions to the first user terminal and the second equipment terminal;
- the audio and video data collection module is used to collect Audio and video data returned by the first user terminal and the second device terminal.
- a method of alerting and providing assistance in an emergency :
- the alarm information includes the location information, identity information, and vital sign information of the first user; the first user terminal simultaneously issues sound and light warnings;
- Locked first aid equipment and/or first aid materials are pre-stored in the second equipment terminal; the on-duty platform intelligently analyzes the monitoring data to determine whether first-aid equipment and/or first-aid materials are needed; if necessary, the on-duty platform sends a waiting list to the second equipment terminal After the unlock instruction, the second device terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be used.
- alarm forms are divided into active alarm and automatic alarm; active alarm includes button alarm and voice alarm; automatic alarm is an alarm for collecting emergency data.
- the surrounding people are random people near the first user terminal or the second equipment terminal; the platform remote experts can remotely guide the surrounding people to implement rescue through audio and video calls.
- the surrounding people obtain the navigation information through the screen of the second device terminal
- the way that the second device terminal provides navigation includes: the screen of the second device terminal displays the path, the surrounding people scan the code on the mobile phone to obtain the navigation information, the surrounding people know the route and go there by themselves,
- the emergency equipment obtains the location information of the first user terminal synchronously, and displays one or more kinds of navigation information on the screen of the second equipment terminal.
- an electronic device including:
- one or more processors ; and storage means for storing one or more programs that, when executed by the one or more processors, cause the one or more processors to implement the above Emergency alerts and methods of providing assistance.
- a computer-readable medium is provided correspondingly, and a computer program is stored thereon, and when the program is executed by a processor, the method for alerting an emergency and providing assistance is implemented.
- FIG. 1 is a schematic diagram of the structure of the system for alerting and providing rescue in the present invention.
- FIG. 2 is a flow chart of a method for alerting an emergency and providing assistance in the present invention.
- this embodiment discloses a system for alerting and providing assistance for emergency events, including: a first user terminal, a 24-hour on-duty platform, and a second device terminal.
- the first user terminal is used to monitor the vital sign information of the first user and the surrounding environment information in real time, and to generate alarm information; the alarm information includes the location information, identity information, vital sign information, surrounding environment information, etc. of the first user First aid related information.
- the first user terminal has a sound and light warning function and a voice call function.
- the first user terminal described in this embodiment includes a telephone, a smart phone, a tablet computer, a smart mattress, a smart speaker, a smart monitoring device, a smart toilet, a smart bracelet, a smart watch, smart glasses, a smart helmet, a smart bracelet, Smart rings, smart foot rings, smart clothing, smart shoes and hats, sphygmomanometers, blood glucose meters, urine detectors, health scales, smart medical devices, other smart wearables, other smart wear-free, other smart home and other smart devices one or more.
- the first user terminal is provided with a satellite positioning module for the 24-hour on-duty platform to determine the position.
- a 24-hour on-duty platform for receiving alarm information from the first user terminal; determining an emergency plan according to the identity information and the vital sign information; searching for a second equipment terminal near the first user terminal, and sending instructions,
- the first aid plan is pushed to the second equipment terminal according to the location information, and the sound and light warning function of the second equipment terminal is turned on to attract the attention of surrounding people.
- the on-duty platform is guarded by artificial and computer AI intelligent systems around the clock.
- the on-duty platform includes a customer service voice call module, a remote data processing module, a remote equipment control module, an audio and video data acquisition module, and a storage module;
- the customer service voice call module is used to provide audio and video communication;
- the remote data processing module is used to receive and process the alarm information of the first user terminal;
- the remote equipment control module is used to issue control instructions to the first user terminal and the second equipment terminal;
- the audio and video data acquisition module is used to collect the first user terminal, The audio and video data returned by the second device terminal.
- the second device terminal is used to receive the first aid plan sent by the duty platform and give sound and light warnings, and at the same time display the first aid plan, the real-time location of the first user terminal, and the navigation information to the real-time location of the first user terminal through the second device terminal, such as,
- the electronic screen of the second equipment terminal cyclically plays the basic information of the rescuer, including basic personal information, location, alarm category and other emergency-related content, attracting the attention of the surrounding people.
- the second device terminal has a voice call function, and can communicate with surrounding people in real time.
- System registration generally refers to surrounding people and specifically surrounding people.
- the photo is collected, the screen displays the photo, and the voice prompts "Sir/Madam, please bring your equipment to the rescue"; especially for the surrounding people: the identity information is recognized by the face, and the voice prompts "Mr. Zhang, please bring your equipment.” Go to the rescue”.
- There is a one-key alarm button on the second equipment terminal which can be used for the surrounding people to call the police through the second equipment and actively contact the 24-hour on-duty platform when an emergency occurs.
- the second equipment terminal stores locked first-aid equipment and/or first-aid supplies; the on-duty platform intelligently analyzes the monitoring data to determine whether first-aid equipment and/or first-aid supplies are needed; if necessary, the on-duty platform sends an instruction to be unlocked to the second equipment terminal , the second device terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be used.
- the unlocking method includes, but is not limited to, one or more of the methods including face recognition, code scanning, fingerprint, password, ID card, iris, remote opening, smart matching, Bluetooth, NFC, GPS, wristband, etc. .
- the second equipment terminal is fixed and/or movable, including a first aid equipment storage area for storing first aid equipment, an emergency medicine storage area for storing first aid medicines, and an information display area;
- first aid equipment includes automatic external defibrillator, first aid kit, first aid kit , First Aid Cabinet, First Aid Island, First Aid Station, Safety Island, Stretcher, Chest Compression Equipment, Respiratory Aid, Fire Extinguisher, Fire Hydrant, Fire Suit, Fire Axe, Fire Hammer, Emergency Kit, Lifebuoy, Lifeboat, Life Jacket, Rope and Emergency One or more of robots; emergency medicines include one or more of dressings, equipment, and medicines.
- the movable second equipment terminal may include, but is not limited to, one or more of air mobile equipment terminals, land mobile equipment terminals, maritime mobile equipment terminals, intelligent mobile terminals, semi-automatic mobile terminals, and remote control mobile terminals. For example, drones, robots, emergency vehicles, emergency ships, automatic cruise equipment, remote control equipment, etc.
- this embodiment provides a method for alerting an emergency and providing assistance:
- Step 201 The 24-hour duty platform determines an emergency rescue plan according to the alarm information.
- the 24-hour on-duty platform receives the alarm information of the first user terminal; the alarm information includes the location information, identity information, and vital sign information of the first user; the first user terminal simultaneously issues sound and light warnings.
- the 24-hour duty platform system starts the rescue procedure.
- the system server receives the alarm information of the elderly who have angina pectoris in the park through the smart device, and sends the elderly's identity information, location information, vital sign information, etc. to the 24-hour duty platform, and the platform starts the rescue program according to the preset early warning plan. , and determine an emergency plan according to the identity information and the vital sign information.
- Step 202 The second equipment terminal receives the 24-hour on-duty platform alarm instruction, performs sound and light warning and information display, and at the same time, the second equipment terminal enters the unlocking mode.
- the 24-hour on-duty platform searches for the second equipment terminal near the first user terminal according to the geographic location information of the alarm equipment. That is, the above-mentioned location information corresponds to the second device terminal within a certain range of location, and sends an instruction to turn on the sound and light warning function to attract the attention of surrounding people. For example, in a large outdoor playground, someone feels unwell after experiencing a stimulating item and triggers the alarm.
- the 24-hour on-duty platform searches for the second equipment terminal within a certain range near the rescuer, instructs the second equipment terminal at the main entrance to turn on the sound and light-emitting function, or plays the voice "there is a patient, please bring the equipment to the rescue", and notify the second equipment terminal nearby. surrounding people.
- the 24-hour duty platform sends emergency information to the second equipment terminal, remotely controls the electronic screen of the second equipment terminal, and plays the basic information of the rescuer in a loop, including basic personal information, location, alarm category and other emergency related content, attracting the attention of surrounding people.
- the second equipment terminal at the property gate of the community where the rescuer is located will emit a sound and light after receiving the instruction, "Someone at home has a sudden illness, please go to the rescue", attracting the attention of property security and neighbors passing by the gate.
- the electronic screen of the second device terminal loops the basic information of the rescuer, including basic personal information, medical condition, location, and navigation route map.
- the intelligent voice of the second device terminal can communicate with surrounding people in real time.
- Locked first aid equipment and/or first aid materials are pre-stored in the second equipment terminal; the on-duty platform determines whether first-aid equipment and/or first-aid materials are needed; if necessary, the on-duty platform sends an instruction to be unlocked to the second equipment terminal, and the second The equipment terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be accessed.
- the 24-hour duty platform sends an unlocking instruction to the unlocking module of the second equipment terminal through the remote control module, and the second equipment terminal enters the unlocking state.
- a surrounding person triggers the unlocking device through a corresponding unlocking device, such as a face recognition method
- the second equipment terminal is turned on.
- the video module of the second device terminal records the device taking person.
- the emergency equipment obtains the location information of the first user terminal synchronously, and displays the navigation information on the equipment screen module. For example, according to the past medical history of the rescuer or monitoring of vital signs of smart devices or on-site audio and video collection and communication, it is judged that sudden diseases require AED emergency equipment, such as cardiovascular and cerebrovascular diseases or cardiac arrest, and the 24-hour duty platform remotely opens the second equipment terminal Unlocking device, people around the second equipment terminal, after unlocking through face recognition, take AED first aid equipment to go to the scene for rescue.
- AED emergency equipment such as cardiovascular and cerebrovascular diseases or cardiac arrest
- the unlocking method includes, but is not limited to, including face recognition, code scanning, fingerprint, password, ID card, iris, remote opening, smart matching, Bluetooth, NFC, GPS, bracelet, etc. one or more.
- Step 203 Surrounding people obtain navigation through the second device terminal and go to the scene.
- the second device terminal provides navigation methods including: the screen displays the path (plan, three-dimensional, and navigation map), the surrounding people scan the code on their mobile phones to obtain the navigation information, and the surrounding people know the route and go there by themselves , Emergency equipment obtains the location information of the alarm equipment synchronously, and displays the navigation information on the equipment screen. For example, in the depths of a large natural scenic spot, there is an accidental fall of a child.
- the second equipment terminal screen at the gate of the scenic spot displays the location information and navigation map of the rescuer.
- the surrounding tourists can scan the QR code on the screen through their mobile phones. , get the navigation information and go to the rescue; or the staff of the scenic spot can go directly to the rescue because they are familiar with the route; or the surrounding tourists can use the built-in navigation system to go to the rescue by carrying the first aid equipment in the second equipment terminal.
- Step 204 On-site rescue, the 24-hour on-duty platform establishes necessary contacts with multiple parties and shares information in real time.
- the 24-hour duty platform the platform command system reasonably divides the labor of the on-site personnel, rescues in an orderly manner, and avoids confusion on the scene. For example, an elderly person suffering from Alzheimer's disease goes out alone in rainy days and nights and gets lost and falls into a roadside manhole cover.
- the 24-hour on-duty platform assigns on-site tasks and responds to on-site personnel according to the preset scheme of the system and in combination with the responding on-site personnel. Divide the labor, arrange to guide vehicles, shelter the elderly from the rain, find warm items, etc., to maintain the order on the scene and improve the rescue efficiency.
- the 24-hour duty platform establishes audio and video call connections with surrounding people through emergency equipment or smart devices, and medical emergency experts provide remote guidance.
- the emergency equipment After receiving the audio and video connection request from the human customer service of the 24-hour duty platform, the emergency equipment responds to the audio and video connection request, and establishes an audio and video connection with the 24-hour duty platform. and on-site feedback. For example, in the badminton hall of a large indoor stadium, a middle-aged man suffered sudden cardiac arrest due to strenuous exercise. People around the main entrance of the stadium open the second equipment terminal. Carry the AED first aid equipment and go to the badminton court. The medical emergency expert on the platform is on duty 24 hours a day. Through the audio and video communication device of the AED equipment, the rescue can be remotely guided.
- the surrounding people return the equipment to the designated location according to the voice prompt of the equipment to confirm whether the equipment is in good condition and whether the accessories are available. For example, when the device is used up, the voice prompts, "Please confirm whether the two accessories related to the device are put away", and the screen displays the navigation position of the second device terminal to which it belongs. When the user puts the first aid equipment in the designated position of the second equipment terminal, the second equipment terminal voice prompts "the equipment has been returned", and the electronic screen displays a click confirmation interface.
- the technical solutions according to the embodiments of the present disclosure may be embodied in the form of software products, and the software products may be stored in a non-volatile storage medium (which may be a CD-ROM, U-disk, mobile hard disk, etc.) or a network server, cloud
- the server includes several instructions to enable a computing device (which may be a personal computer, a server, or a network device, etc.) to execute the above method according to an embodiment of the present disclosure, including: receiving alarm information from the first user terminal; the alarm information includes the first A user's location information, identity information, and vital sign information; at the same time, it is used to issue sound and light warnings; determine an emergency plan according to the identity information and the vital sign information; and push the emergency plan to the
- the location information presets the second equipment terminal within the physical distance range; through the sound and light warning of the second equipment terminal, the display of the emergency plan, the real-time location of the first user terminal, and the navigation information to
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Abstract
An emergency warning and assistance providing system and method. The system comprises a first user terminal, a guard platform and a second device terminal. The first user terminal automatically performs monitoring and raises an alarm, and can quickly provide the location of the first user terminal, the location of the second device terminal and information of first-aid devices and/or first-aid materials when an emergency occurs, such that people surrounding the first-aid devices know that someone nearby needs assistance. The guard platform unlocks the first-aid devices and/or the first-aid materials in the second device terminal and instructs the surrounding people to go to the site as soon as possible to provide assistance within a golden assistance period. By means of the system and method, the technical problem in the prior art of it not being possible to provide immediate assistance due to the poor timeliness and low accuracy of information transmission when an emergency occurs is solved.
Description
本发明涉及智能医疗与互联网技术,急救设施领域,尤其涉及一种紧急事件警示、通知周边就近人员、提供救助的系统及方法。The invention relates to intelligent medical treatment and Internet technology, and the field of first aid facilities, and in particular, to a system and method for alerting emergency events, notifying nearby persons, and providing assistance.
院外心脏骤停是威胁人类健康的主要杀手之一。中国每年发生心源性猝死54.4万例,70%发生在院外。心肺复苏成功率与心肺复苏开始时间密切相关。Mil Med Res医学杂志(2016-3-6期)研究表明:1-5分钟之内的复苏成功率最高,为35.3%;10分钟内复苏成功率为18.9%;10分钟之后的复苏成功率为4.4%;15分钟之后的复苏成功率仅为1.1%;因此称心脏骤停后的4分钟为黄金4分钟。Out-of-hospital cardiac arrest is one of the major killers that threaten human health. There are 544,000 cases of sudden cardiac death in China every year, 70% of which occur outside the hospital. The success rate of CPR is closely related to the start time of CPR. Mil Med Res Medical Journal (2016-3-6) research shows that the resuscitation success rate within 1-5 minutes is the highest, which is 35.3%; the resuscitation success rate within 10 minutes is 18.9%; the resuscitation success rate after 10 minutes 4.4%; the resuscitation success rate after 15 minutes is only 1.1%; therefore the 4 minutes after cardiac arrest is called the golden 4 minutes.
而突发心脏骤停的病人会瞬间失去行动能力以及呼救的能力,且最终失去意识、无法求救及自救。对于周边人来说,也无法主动得知有人需要紧急救助;或者周边人就算接触过心肺复苏等急救培训,但是没有实操过,还是不敢下手、放弃施救,担心施救方法不当;或者没有专业救助设备和药品、无法有效施救。A patient suffering from sudden cardiac arrest will instantly lose the ability to move and call for help, and eventually lose consciousness, unable to call for help or self-help. For the surrounding people, it is impossible to take the initiative to know that someone needs emergency assistance; or even if the surrounding people have received first aid training such as cardiopulmonary resuscitation, but have not practiced it, they still dare not start or give up the rescue, worrying that the rescue method is inappropriate; or Without professional rescue equipment and medicines, effective rescue cannot be achieved.
申请号为201911123035.3《一种多方位展示的便民急救岛》的中国专利申请中,现有技术存在以下问题:意外事件需要发生在急救岛附近,才会有人知道哪里有设备;一般意义上的急救岛更多地只是设备及药品的储存,内部对于紧急事件的处理只是依靠简单的人机交互(单片机等处理器),没有平台系统支持,不能更有效地处理意外情况,更有甚者突发断电情况,急救岛端便失去急救处理功能。In the Chinese patent application with the application number of 201911123035.3 "A Multi-directional Display Convenience First Aid Island", the existing technology has the following problems: an accident needs to happen near the first aid island, so that no one will know where the equipment is; general first aid The island is more for the storage of equipment and medicines, and the internal handling of emergency events only relies on simple human-computer interaction (processors such as single-chip microcomputers). In the event of a power outage, the first aid island loses its first aid function.
申请号为201910599769.2《一种物联网金融支付AED智慧医疗急救系统和方法》的中国专利申请中,现有技术存在的以下问题:目前尚未有方法使目击者快速取到急救设备,用于心脏骤停患者使用。当无第二目击者或交通工具在的情况下,第一目击者找到急救设备,再去施救,往返时间大于急救设备周边人直接携带急救设备前去救助的时间;使用人要拿设备时,首先需要下载智慧医疗微信小程序,其次需要支付,开启手续繁琐,耽误救治时间。In the Chinese patent application with the application number of 201910599769.2 "An Internet of Things Financial Payment AED Smart Medical Emergency System and Method", the following problems exist in the prior art: there is currently no method for witnesses to quickly obtain emergency equipment for cardiac arrest. Discontinue patient use. When there is no second witness or means of transportation, the first witness finds the first aid equipment and then goes to the rescue. The round-trip time is longer than the time for the people around the first aid equipment to bring the first aid equipment directly to the rescue; when the user wants to take the equipment , firstly, you need to download the smart medical WeChat applet, and secondly, you need to pay, the opening procedures are cumbersome, and the treatment time is delayed.
故,需要一种新的技术方案以解决上述问题。Therefore, a new technical solution is required to solve the above problems.
发明内容SUMMARY OF THE INVENTION
发明目的:本发明旨在提供一种紧急事件警示、提供救助的系统,用以解决现有技术中存在的紧急事件只有发生在急救设备附近,才能知道哪里有急救设备可以使用;而附近没有视线内的急救设备不知如何寻找急救设备的问题;以及第一目击者找到急救设备后再去施救,往返时间大于急救设备周边人直接携带急救 设备前去救助的时间,且开启设备手续繁琐,耽误救治时间的问题。本发明提供的紧急事件警示、提供救助的系统即是提高报警信息及时传达、对于急救设备位置信息及取用及时快捷、且具有辅助救援功能的目的。Purpose of the invention: The present invention aims to provide a system for alerting and providing assistance for emergency events, so as to solve the problem that emergency events existing in the prior art can only be known where emergency devices can be used if they occur near first-aid equipment; and there is no line of sight nearby. I don’t know how to find the first aid equipment in the first aid equipment inside; and the first eyewitness finds the first aid equipment and then goes to the rescue, the round-trip time is longer than the time for people around the first aid equipment to bring the first aid equipment directly to the rescue, and the procedures for turning on the equipment are cumbersome and delay. The problem of treatment time. The emergency event warning and rescue system provided by the present invention aims to improve the timely transmission of alarm information, the timely and quick access to emergency equipment location information, and the auxiliary rescue function.
本发明同时提供一种紧急事件警示、提供救助的方法,同样用以解决上述技术问题。The present invention also provides a method for emergency warning and rescue, which is also used to solve the above-mentioned technical problems.
技术方案:为达到上述目的,本发明提供的紧急事件警示、提供救助的系统,可采用如下技术方案:Technical scheme: In order to achieve the above purpose, the emergency warning and rescue system provided by the present invention can adopt the following technical scheme:
一种紧急事件警示、提供救助的系统,包括:A system for alerting and providing assistance for emergencies, including:
第一用户终端,用以对第一用户的生命体征信息和所在周边环境信息实时监测,并用以产生报警信息;报警信息包括第一用户的位置信息、身份信息、生命体征信息、周边环境信息;The first user terminal is used to monitor the vital sign information of the first user and the surrounding environment information in real time, and to generate alarm information; the alarm information includes the location information, identity information, vital sign information, and surrounding environment information of the first user;
值守平台,用于接收来自所述第一用户终端的报警信息;根据所述身份信息与所述生命体征信息确定急救方案;以及根据所述位置信息将所述急救方案推送至第二设备终端;an on-duty platform, configured to receive alarm information from the first user terminal; determine a first aid plan according to the identity information and the vital sign information; and push the first aid plan to a second device terminal according to the location information;
第二设备终端,用于接收值守平台发送的急救方案并声光警示,同时通过第二设备终端展示急救方案、第一用户终端实时位置,以及到达第一用户终端实时位置的导航信息;第二设备终端内存储有锁定的急救设备和/或急救物资;值守平台智能分析监测数据,判定是否需要急救设备和/或急救物资;若需要,则值守平台向第二设备终端发送待解锁指令,第二设备终端进入待解锁状态供急救设备和/或急救物资被取用。The second equipment terminal is used to receive the first aid plan sent by the duty platform and give sound and light warnings, and at the same time display the first aid plan, the real-time location of the first user terminal, and the navigation information to the real-time location of the first user terminal through the second equipment terminal; Locked first aid equipment and/or first aid materials are stored in the equipment terminal; the on-duty platform intelligently analyzes the monitoring data to determine whether first-aid equipment and/or first-aid materials are needed; if necessary, the on-duty platform sends an instruction to be unlocked to the second equipment terminal. The second device terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be accessed.
有益效果:本发明提供的系统通过第一用户终端自动监测报警,解决发生紧急事件如何能够快速提供第一用户终端位置、第二设备终端位置及急救设备和/或急救物资信息。让急救设备周边人知道附近有人需要救助,并提供专业救援设备及物资,指导周边人在黄金救助期内尽快前往现场救助。解决了现有技术中存在的紧急事件发生时,只有发生在急救设备附近,才能知道哪里有急救设备可以使用;没有客户端的周边的人,因无法获取急救信息,即信息传递时效性差且准确度低,不能第一时间提供救助的技术问题。以及即便能够通过网络查询到哪儿有急救设备,求救者周边人找到设备后再去救助,往返时间大于急救设备周边人直接携带急救设备去救助的时间的问题。Beneficial effects: The system provided by the present invention automatically monitors and alarms the first user terminal, so as to solve how to quickly provide the location of the first user terminal, the location of the second equipment terminal, and first-aid equipment and/or first-aid supplies information when an emergency occurs. Let the people around the emergency equipment know that someone nearby needs help, and provide professional rescue equipment and materials, and guide the surrounding people to go to the scene as soon as possible during the golden rescue period. It solves the problem that when an emergency occurs in the prior art, it is only possible to know where the emergency equipment can be used when it occurs near the emergency equipment; people around without the client cannot obtain the emergency information, that is, the information transmission has poor timeliness and accuracy. Low, technical problems that cannot provide assistance in the first time. And even if it is possible to find out where there is first aid equipment through the Internet, the people around the rescuer find the equipment and then go to the rescue.
进一步的,第二设备终端为固定式和/或可移动式,包含存放急救设备的急救设备存放区域、存放急救药品的急救药品存放区域、信息展示区域;急救设备包括自动体外除颤器、急救箱、急救包、急救柜、急救岛、急救站、安全岛、担架、胸外按压设备、呼吸辅助设备、灭火器、消防栓、消防服、消防斧、消防锤、 应急工具箱、救生圈、救生艇、救生衣、绳索和应急机器人中的一种或几种;急救药品包括敷料类、器材类、药品类中的一种或几种。Further, the second equipment terminal is fixed and/or movable, including a first aid equipment storage area for storing first aid equipment, an emergency medicine storage area for storing first aid medicines, and an information display area; the first aid equipment includes automatic external defibrillators, first aid Box, First Aid Kit, First Aid Cabinet, First Aid Island, First Aid Station, Safety Island, Stretcher, Chest Compression Equipment, Breathing Aid, Fire Extinguisher, Fire Hydrant, Fire Suit, Fire Axe, Fire Hammer, Emergency Kit, Life Buoy, Lifeboat, Life Jacket, One or more of ropes and emergency robots; emergency medicines include one or more of dressings, equipment, and medicines.
进一步的,所述值守平台通过第二设备终端通过音视频通讯形式实施远程急救指导;第一用户终端具备声光警示功能、语音通话功能;第二设备终端智能语音对话功能。Further, the on-duty platform implements remote first aid guidance in the form of audio and video communication through the second equipment terminal; the first user terminal has a sound and light warning function and a voice call function; the second equipment terminal has an intelligent voice dialogue function.
进一步的,所述值守平台由人工与计算机AI智能系统全天候值守,值守平台包括客服语音通话模块、远程数据处理模块、远程设备控制模块、音视频数据采集模块,存储模块;客服语音通话模块用以提供音视频通讯;远程数据处理模块用以接收并处理第一用户终端的报警信息;远程设备控制模块用以对第一用户终端、第二设备终端发出控制指令;音视频数据采集模块用以采集第一用户终端、第二设备终端传回的音视频数据。Further, the on-duty platform is on duty around the clock by artificial and computer AI intelligent systems, and the on-duty platform includes a customer service voice call module, a remote data processing module, a remote equipment control module, an audio and video data acquisition module, and a storage module; the customer service voice call module is used to Provide audio and video communication; the remote data processing module is used to receive and process the alarm information of the first user terminal; the remote equipment control module is used to issue control instructions to the first user terminal and the second equipment terminal; the audio and video data collection module is used to collect Audio and video data returned by the first user terminal and the second device terminal.
本发明提供的紧急事件警示、提供救助的方法,可采用以下技术方案:The method for emergency warning and rescue provided by the present invention can adopt the following technical solutions:
一种紧急事件警示、提供救助的方法:A method of alerting and providing assistance in an emergency:
接收第一用户终端的报警信息;报警信息包括第一用户的位置信息、身份信息、生命体征信息;第一用户终端同时发出声光警示;receiving the alarm information of the first user terminal; the alarm information includes the location information, identity information, and vital sign information of the first user; the first user terminal simultaneously issues sound and light warnings;
根据所述身份信息与所述生命体征信息确定急救方案;以及根据所述位置信息将所述急救方案推送至在该位置信息预设物理距离范围内的第二设备终端;Determine a first aid plan according to the identity information and the vital sign information; and push the first aid plan to a second device terminal within a preset physical distance range of the position information according to the location information;
通过第二设备终端声光警示、展示急救方案、第一用户终端实时位置、到达第一用户终端实时位置的导航信息,提醒周边人到第一用户终端位置实施救助;Through the sound and light warning of the second equipment terminal, the display of the emergency plan, the real-time location of the first user terminal, and the navigation information reaching the real-time location of the first user terminal, the surrounding people are reminded to carry out rescue at the location of the first user terminal;
在第二设备终端中预存储有锁定的急救设备和/或急救物资;值守平台智能分析监测数据,判定是否需要急救设备和/或急救物资;若需要,则值守平台向第二设备终端发送待解锁指令,第二设备终端进入待解锁状态供急救设备和/或急救物资被取用。Locked first aid equipment and/or first aid materials are pre-stored in the second equipment terminal; the on-duty platform intelligently analyzes the monitoring data to determine whether first-aid equipment and/or first-aid materials are needed; if necessary, the on-duty platform sends a waiting list to the second equipment terminal After the unlock instruction, the second device terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be used.
进一步的,报警形式分为主动报警及自动报警;主动报警包括按键报警,语音报警;自动报警为采集紧急情况数据报警。Further, the alarm forms are divided into active alarm and automatic alarm; active alarm includes button alarm and voice alarm; automatic alarm is an alarm for collecting emergency data.
进一步的,所述的周边人,为第一用户终端附近或第二设备终端附近的随机人员;平台远程专家通过音视频通话形式,远程指导周边人实施救助。Further, the surrounding people are random people near the first user terminal or the second equipment terminal; the platform remote experts can remotely guide the surrounding people to implement rescue through audio and video calls.
进一步的,周边人通过第二设备终端屏幕,获取导航信息,第二设备终端提供导航的方式包括:第二设备终端屏幕显示路径、周边人手机扫码获得导航信息、周边人知道路线自行前往、急救设备同步获取第一用户终端位置信息,并在第二设备终端屏幕上显示导航信息中的一种或几种。Further, the surrounding people obtain the navigation information through the screen of the second device terminal, and the way that the second device terminal provides navigation includes: the screen of the second device terminal displays the path, the surrounding people scan the code on the mobile phone to obtain the navigation information, the surrounding people know the route and go there by themselves, The emergency equipment obtains the location information of the first user terminal synchronously, and displays one or more kinds of navigation information on the screen of the second equipment terminal.
根据上述紧急事件警示、提供救助的方法,对应提供一种电子设备,包括:According to the above method of emergency warning and rescue, an electronic device is provided correspondingly, including:
一个或多个处理器;以及存储装置用于存储一个或多个程序,当所述一个或 多个程序被所述一个或多个处理器执行时,使得所述一个或多个处理器实现上述紧急事件警示、提供救助的方法。one or more processors; and storage means for storing one or more programs that, when executed by the one or more processors, cause the one or more processors to implement the above Emergency alerts and methods of providing assistance.
根据上述紧急事件警示、提供救助的方法,对应提供一种计算机可读介质,其上存储有计算机程序,所述程序被处理器执行时实现上述紧急事件警示、提供救助的方法。According to the method for alerting an emergency and providing assistance, a computer-readable medium is provided correspondingly, and a computer program is stored thereon, and when the program is executed by a processor, the method for alerting an emergency and providing assistance is implemented.
图1是本发明中紧急事件警示、提供救助的系统的结构原理图。FIG. 1 is a schematic diagram of the structure of the system for alerting and providing rescue in the present invention.
图2是本发明中紧急事件警示、提供救助的方法的流程图。FIG. 2 is a flow chart of a method for alerting an emergency and providing assistance in the present invention.
实施例一Example 1
请结合图1所示,本实施例公开一种紧急事件警示、提供救助的系统,包括:第一用户终端、24小时值守平台、第二设备终端。Referring to FIG. 1 , this embodiment discloses a system for alerting and providing assistance for emergency events, including: a first user terminal, a 24-hour on-duty platform, and a second device terminal.
第一用户终端,用以对第一用户的生命体征信息和所在周边环境信息实时监测,并用以产生报警信息;报警信息包括第一用户的位置信息、身份信息、生命体征信息、周边环境信息等急救相关信息。第一用户终端具备声光警示功能、语音通话功能。本实施例中所述第一用户终端包括电话机、智能手机、平板电脑、智能床垫、智能音箱、智能监控设备、智能马桶、智能手环、智能手表、智能眼镜、智能头盔、智能手链、智能戒指、智能脚环、智能服装、智能鞋帽、血压计、血糖仪、尿液检测仪、健康秤、智能医疗器械、其他智能穿戴、其他智能免穿戴、其他智能家居和其他智能设备中的一种或几种。该第一用户终端设有供24小时值守平台确定位置的卫星定位模块。The first user terminal is used to monitor the vital sign information of the first user and the surrounding environment information in real time, and to generate alarm information; the alarm information includes the location information, identity information, vital sign information, surrounding environment information, etc. of the first user First aid related information. The first user terminal has a sound and light warning function and a voice call function. The first user terminal described in this embodiment includes a telephone, a smart phone, a tablet computer, a smart mattress, a smart speaker, a smart monitoring device, a smart toilet, a smart bracelet, a smart watch, smart glasses, a smart helmet, a smart bracelet, Smart rings, smart foot rings, smart clothing, smart shoes and hats, sphygmomanometers, blood glucose meters, urine detectors, health scales, smart medical devices, other smart wearables, other smart wear-free, other smart home and other smart devices one or more. The first user terminal is provided with a satellite positioning module for the 24-hour on-duty platform to determine the position.
24小时值守平台,用于接收来自所述第一用户终端的报警信息;根据所述身份信息与所述生命体征信息确定急救方案;搜索第一用户终端附近的第二设备终端,并发送指令,根据所述位置信息将所述急救方案推送至第二设备终端,开启第二设备终端声光警示功能,吸引周边人注意。值守平台由人工与计算机AI智能系统全天候值守,值守平台包括客服语音通话模块、远程数据处理模块、远程设备控制模块、音视频数据采集模块,存储模块;客服语音通话模块用以提供音视频通讯;远程数据处理模块用以接收并处理第一用户终端的报警信息;远程设备控制模块用以对第一用户终端、第二设备终端发出控制指令;音视频数据采集模块用以采集第一用户终端、第二设备终端传回的音视频数据。A 24-hour on-duty platform for receiving alarm information from the first user terminal; determining an emergency plan according to the identity information and the vital sign information; searching for a second equipment terminal near the first user terminal, and sending instructions, The first aid plan is pushed to the second equipment terminal according to the location information, and the sound and light warning function of the second equipment terminal is turned on to attract the attention of surrounding people. The on-duty platform is guarded by artificial and computer AI intelligent systems around the clock. The on-duty platform includes a customer service voice call module, a remote data processing module, a remote equipment control module, an audio and video data acquisition module, and a storage module; the customer service voice call module is used to provide audio and video communication; The remote data processing module is used to receive and process the alarm information of the first user terminal; the remote equipment control module is used to issue control instructions to the first user terminal and the second equipment terminal; the audio and video data acquisition module is used to collect the first user terminal, The audio and video data returned by the second device terminal.
第二设备终端,用于接收值守平台发送的急救方案并声光警示,同时通过第二设备终端展示急救方案、第一用户终端实时位置,以及到达第一用户终端实时位置的导航信息,如,第二设备终端的电子屏幕循环播放求救者基本信息,包括 个人基本资料、位置、报警类别等急救相关内容,吸引周边人注意。第二设备终端具有语音通话功能,可以与周边人实时通讯对话。系统登记泛指周边人及特指周边人。泛指周边人:照片采集,屏幕显示其照片,语音提示“先生/女士,请您携带设备前往救助”;特指周边人:通过人脸识别身份信息,语音提示“张先生,请您携带设备前往救助”。第二设备终端上设有一键报警按钮,可用于紧急事件发生时,周边人通过第二设备报警,主动联系24小时值守平台。The second device terminal is used to receive the first aid plan sent by the duty platform and give sound and light warnings, and at the same time display the first aid plan, the real-time location of the first user terminal, and the navigation information to the real-time location of the first user terminal through the second device terminal, such as, The electronic screen of the second equipment terminal cyclically plays the basic information of the rescuer, including basic personal information, location, alarm category and other emergency-related content, attracting the attention of the surrounding people. The second device terminal has a voice call function, and can communicate with surrounding people in real time. System registration generally refers to surrounding people and specifically surrounding people. Refers to the surrounding people in general: the photo is collected, the screen displays the photo, and the voice prompts "Sir/Madam, please bring your equipment to the rescue"; especially for the surrounding people: the identity information is recognized by the face, and the voice prompts "Mr. Zhang, please bring your equipment." Go to the rescue". There is a one-key alarm button on the second equipment terminal, which can be used for the surrounding people to call the police through the second equipment and actively contact the 24-hour on-duty platform when an emergency occurs.
第二设备终端内存储有锁定的急救设备和/或急救物资;值守平台智能分析监测数据,判定是否需要急救设备和/或急救物资;若需要,则值守平台向第二设备终端发送待解锁指令,第二设备终端进入待解锁状态供急救设备和/或急救物资被取用。所述解锁方式包括可以但不限制为包括人脸识别、扫码、指纹、密码、身份证、虹膜、远程开启、智能匹配、蓝牙、NFC、GPS、手环等方式中的一种或几种。The second equipment terminal stores locked first-aid equipment and/or first-aid supplies; the on-duty platform intelligently analyzes the monitoring data to determine whether first-aid equipment and/or first-aid supplies are needed; if necessary, the on-duty platform sends an instruction to be unlocked to the second equipment terminal , the second device terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be used. The unlocking method includes, but is not limited to, one or more of the methods including face recognition, code scanning, fingerprint, password, ID card, iris, remote opening, smart matching, Bluetooth, NFC, GPS, wristband, etc. .
第二设备终端为固定式和/或可移动式,包含存放急救设备的急救设备存放区域、存放急救药品的急救药品存放区域、信息展示区域;急救设备包括自动体外除颤器、急救箱、急救包、急救柜、急救岛、急救站、安全岛、担架、胸外按压设备、呼吸辅助设备、灭火器、消防栓、消防服、消防斧、消防锤、应急工具箱、救生圈、救生艇、救生衣、绳索和应急机器人中的一种或几种;急救药品包括敷料类、器材类、药品类中的一种或几种。可移动式第二设备终端可以包含但不限制于包含空中移动设备终端、陆地移动设备终端、海上移动设备终端、智能移动终端、半自动移动终端、遥控移动终端中的一种或几种。如,无人机、机器人、急救机器车辆、急救船舶、自动巡航设备、遥控设备等。The second equipment terminal is fixed and/or movable, including a first aid equipment storage area for storing first aid equipment, an emergency medicine storage area for storing first aid medicines, and an information display area; first aid equipment includes automatic external defibrillator, first aid kit, first aid kit , First Aid Cabinet, First Aid Island, First Aid Station, Safety Island, Stretcher, Chest Compression Equipment, Respiratory Aid, Fire Extinguisher, Fire Hydrant, Fire Suit, Fire Axe, Fire Hammer, Emergency Kit, Lifebuoy, Lifeboat, Life Jacket, Rope and Emergency One or more of robots; emergency medicines include one or more of dressings, equipment, and medicines. The movable second equipment terminal may include, but is not limited to, one or more of air mobile equipment terminals, land mobile equipment terminals, maritime mobile equipment terminals, intelligent mobile terminals, semi-automatic mobile terminals, and remote control mobile terminals. For example, drones, robots, emergency vehicles, emergency ships, automatic cruise equipment, remote control equipment, etc.
实施例二Embodiment 2
请结合图2所示,本实施例提供一种紧急事件警示、提供救助的方法:Referring to FIG. 2 , this embodiment provides a method for alerting an emergency and providing assistance:
步骤201:24小时值守平台根据报警信息,确定紧急救助方案。Step 201: The 24-hour duty platform determines an emergency rescue plan according to the alarm information.
24小时值守平台接收第一用户终端的报警信息;报警信息包括第一用户的位置信息、身份信息、生命体征信息;第一用户终端同时发出声光警示。24小时值守平台系统启动救助程序。如,系统服务器接收到老人在公园突发心绞痛通过智能设备端的报警信息,将老人的身份信息、所在定位信息、生命体征信息、等发送至24小时值守平台,平台根据预置预警方案启动救助程序,根据所述身份信息与所述生命体征信息确定急救方案。The 24-hour on-duty platform receives the alarm information of the first user terminal; the alarm information includes the location information, identity information, and vital sign information of the first user; the first user terminal simultaneously issues sound and light warnings. The 24-hour duty platform system starts the rescue procedure. For example, the system server receives the alarm information of the elderly who have angina pectoris in the park through the smart device, and sends the elderly's identity information, location information, vital sign information, etc. to the 24-hour duty platform, and the platform starts the rescue program according to the preset early warning plan. , and determine an emergency plan according to the identity information and the vital sign information.
步骤202:第二设备终端接收24小时值守平台报警指令,进行声光警示及信息展示,同时第二设备终端进入待解锁模式。Step 202: The second equipment terminal receives the 24-hour on-duty platform alarm instruction, performs sound and light warning and information display, and at the same time, the second equipment terminal enters the unlocking mode.
24小时值守平台根据报警设备的地理位置信息,搜索第一用户终端附近的第二设备终端,24小时值守平台在接收到第一用户终端侧发送的报警信息后,会定位距离第一用户位置,也即上述位置信息对应位置一定范围内的第二设备终端,并发送指令,开启声光警示功能,吸引周边人注意。如,在大型室外游乐场内,有人因体验刺激项目后,身体不适,触发报警。24小时值守平台搜索求救者附近一定范围内的第二设备终端,指令正门处的第二设备终端开启发声发光功能,或语音播放“有病人,请携带设备前往救助”,通知第二设备终端附近的周边人。The 24-hour on-duty platform searches for the second equipment terminal near the first user terminal according to the geographic location information of the alarm equipment. That is, the above-mentioned location information corresponds to the second device terminal within a certain range of location, and sends an instruction to turn on the sound and light warning function to attract the attention of surrounding people. For example, in a large outdoor playground, someone feels unwell after experiencing a stimulating item and triggers the alarm. The 24-hour on-duty platform searches for the second equipment terminal within a certain range near the rescuer, instructs the second equipment terminal at the main entrance to turn on the sound and light-emitting function, or plays the voice "there is a patient, please bring the equipment to the rescue", and notify the second equipment terminal nearby. surrounding people.
24小时值守平台将急救信息发送至第二设备终端,远程操控第二设备终端电子屏幕,循环播放求救者基本信息,包括个人基本资料、位置、报警类别等急救相关内容,吸引周边人注意。如,求救者所在小区物业门口的第二设备终端,接收指令后发声发光,“家中有人突发疾病,请前往救助”,吸引物业保安及路过大门口的邻居注意。同时,第二设备终端电子屏幕循环播放求救者基本信息,包括个人基本资料、病情、所在位置、导航路线图等内容。The 24-hour duty platform sends emergency information to the second equipment terminal, remotely controls the electronic screen of the second equipment terminal, and plays the basic information of the rescuer in a loop, including basic personal information, location, alarm category and other emergency related content, attracting the attention of surrounding people. For example, the second equipment terminal at the property gate of the community where the rescuer is located will emit a sound and light after receiving the instruction, "Someone at home has a sudden illness, please go to the rescue", attracting the attention of property security and neighbors passing by the gate. At the same time, the electronic screen of the second device terminal loops the basic information of the rescuer, including basic personal information, medical condition, location, and navigation route map.
第二设备终端智能语音发声,可以与周边人实时通讯对话。泛指或特指周边人。如,意外情况发生时,第二设备终端周边有多人被吸引、观看急救信息。泛指周边人:照片采集,屏幕显示其照片,语音提示“先生/女士,请您携带设备前往救助”;特指周边人:通过人脸识别身份信息,语音提示“张先生,请您携带设备前往救助。The intelligent voice of the second device terminal can communicate with surrounding people in real time. Refers to the surrounding people in general or in particular. For example, when an accident occurs, many people around the second device terminal are attracted and watch the emergency information. Refers to the surrounding people in general: the photo is collected, the screen displays the photo, and the voice prompts "Sir/Madam, please bring your equipment to the rescue"; especially for the surrounding people: the identity information is recognized by the face, and the voice prompts "Mr. Zhang, please bring your equipment." Go to the rescue.
在第二设备终端中预存储有锁定的急救设备和/或急救物资;值守平台判定是否需要急救设备和/或急救物资;若需要,则值守平台向第二设备终端发送待解锁指令,第二设备终端进入待解锁状态供急救设备和/或急救物资被取用。24小时值守平台通过远程操控模块给第二设备终端解锁模块发送待解锁指令,第二设备终端进入待解锁状态。当周边人通过对应解锁装置,如,人脸识别方式,触发解锁装置时,第二设备终端开启。第二设备终端视频模块记录设备取用人。急救设备同步获取第一用户终端位置信息,并在设备屏幕模块显示导航信息。如,根据求救者既往病史或智能设备生命体征监测或现场音视频采集沟通,判断突发疾病为需要AED急救设备,如心脑血管疾病或心脏骤停,24小时值守平台远程开启第二设备终端解锁装置,第二设备终端附近周边人,通过人脸识别解锁后,取AED急救设备前去现场救助。Locked first aid equipment and/or first aid materials are pre-stored in the second equipment terminal; the on-duty platform determines whether first-aid equipment and/or first-aid materials are needed; if necessary, the on-duty platform sends an instruction to be unlocked to the second equipment terminal, and the second The equipment terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be accessed. The 24-hour duty platform sends an unlocking instruction to the unlocking module of the second equipment terminal through the remote control module, and the second equipment terminal enters the unlocking state. When a surrounding person triggers the unlocking device through a corresponding unlocking device, such as a face recognition method, the second equipment terminal is turned on. The video module of the second device terminal records the device taking person. The emergency equipment obtains the location information of the first user terminal synchronously, and displays the navigation information on the equipment screen module. For example, according to the past medical history of the rescuer or monitoring of vital signs of smart devices or on-site audio and video collection and communication, it is judged that sudden diseases require AED emergency equipment, such as cardiovascular and cerebrovascular diseases or cardiac arrest, and the 24-hour duty platform remotely opens the second equipment terminal Unlocking device, people around the second equipment terminal, after unlocking through face recognition, take AED first aid equipment to go to the scene for rescue.
本实施例中,所述解锁方式包括可以但不限制为包括人脸识别、扫码、指纹、密码、身份证、虹膜、远程开启、智能匹配、蓝牙、NFC、GPS、手环等方式中的一种或几种。In this embodiment, the unlocking method includes, but is not limited to, including face recognition, code scanning, fingerprint, password, ID card, iris, remote opening, smart matching, Bluetooth, NFC, GPS, bracelet, etc. one or more.
步骤203:周边人通过第二设备终端获得导航,前往现场。Step 203: Surrounding people obtain navigation through the second device terminal and go to the scene.
周边人通过第二设备终端屏幕,获取导航信息,第二设备终端提供导航的方式包括:屏幕显示路径(平面图、立体图、导航图)、周边人手机扫码获得导航信息、周边人知道路线自行前往、急救设备同步获取报警设备位置信息,并在设备屏幕上显示导航信息。如,在某大型自然风景区深处突发儿童意外摔伤事件,景区大门口处的第二设备终端屏幕,显示求救者所在位置信息,导航图,周边游客可以通过手机扫码屏幕二维码,获取导航信息,前往救助;或者景区工作人员可以因其熟悉路径,直接前往救助;或周边游客通过携带第二设备终端内的急救设备,利用其内置的导航系统前往救助。Surrounding people obtain navigation information through the screen of the second device terminal. The second device terminal provides navigation methods including: the screen displays the path (plan, three-dimensional, and navigation map), the surrounding people scan the code on their mobile phones to obtain the navigation information, and the surrounding people know the route and go there by themselves , Emergency equipment obtains the location information of the alarm equipment synchronously, and displays the navigation information on the equipment screen. For example, in the depths of a large natural scenic spot, there is an accidental fall of a child. The second equipment terminal screen at the gate of the scenic spot displays the location information and navigation map of the rescuer. The surrounding tourists can scan the QR code on the screen through their mobile phones. , get the navigation information and go to the rescue; or the staff of the scenic spot can go directly to the rescue because they are familiar with the route; or the surrounding tourists can use the built-in navigation system to go to the rescue by carrying the first aid equipment in the second equipment terminal.
步骤204:现场救助,24小时值守平台建立多方必要联系,实时共享信息。Step 204: On-site rescue, the 24-hour on-duty platform establishes necessary contacts with multiple parties and shares information in real time.
24小时值守平台根据预置应急救助方案,平台指挥系统对现场人员合理进行分工,有序施救,避免现场混乱。如,患有阿尔茨海默病的老年人雨天夜晚独自外出走失,摔倒在路边井盖中,24小时值守平台根据系统预置方案,结合响应的现场人员,系统指派现场任务,对现场人员进行分工,安排疏导车辆、为老人遮雨、寻找保暖物品等,以维持现场秩序,提高救助效率。According to the preset emergency rescue plan, the 24-hour duty platform, the platform command system reasonably divides the labor of the on-site personnel, rescues in an orderly manner, and avoids confusion on the scene. For example, an elderly person suffering from Alzheimer's disease goes out alone in rainy days and nights and gets lost and falls into a roadside manhole cover. The 24-hour on-duty platform assigns on-site tasks and responds to on-site personnel according to the preset scheme of the system and in combination with the responding on-site personnel. Divide the labor, arrange to guide vehicles, shelter the elderly from the rain, find warm items, etc., to maintain the order on the scene and improve the rescue efficiency.
24小时值守平台通过急救设备或智能设备与周边人建立音视频通话连接,医疗急救专家远程指导。急救设备在接收到24小时值守平台人工客服发出的音视频连接请求后,响应所述音视频连接请求,与24小时值守平台建立音视频连接,由平台医疗急救专家远程指导救助、急救设备使用、及现场情况反馈。如,大型室内体育场羽毛球馆内,一中年男子因剧烈运动,猝发心脏骤停。体育场正门口处周边人打开第二设备终端。携带AED急救设备,前往羽毛球场馆内,24小时值守平台医疗急救专家,通过AED设备的音视频通话装置,远程指导救助。The 24-hour duty platform establishes audio and video call connections with surrounding people through emergency equipment or smart devices, and medical emergency experts provide remote guidance. After receiving the audio and video connection request from the human customer service of the 24-hour duty platform, the emergency equipment responds to the audio and video connection request, and establishes an audio and video connection with the 24-hour duty platform. and on-site feedback. For example, in the badminton hall of a large indoor stadium, a middle-aged man suffered sudden cardiac arrest due to strenuous exercise. People around the main entrance of the stadium open the second equipment terminal. Carry the AED first aid equipment and go to the badminton court. The medical emergency expert on the platform is on duty 24 hours a day. Through the audio and video communication device of the AED equipment, the rescue can be remotely guided.
救援结束后,周边人根据设备语音提示归还设备到指定地点,确认设备状况是否良好,配件是否齐备。如,设备使用完毕时,语音提示,“请确认设备相关的两个配件是否收好”,屏幕显示所属第二设备终端导航位置。使用者将急救设备放入第二设备终端指定位置时,第二设备终端语音提示“设备已归位”,电子屏幕显示点击确认界面。After the rescue is over, the surrounding people return the equipment to the designated location according to the voice prompt of the equipment to confirm whether the equipment is in good condition and whether the accessories are available. For example, when the device is used up, the voice prompts, "Please confirm whether the two accessories related to the device are put away", and the screen displays the navigation position of the second device terminal to which it belongs. When the user puts the first aid equipment in the designated position of the second equipment terminal, the second equipment terminal voice prompts "the equipment has been returned", and the electronic screen displays a click confirmation interface.
以上实施例可以通过软件结合必要的硬件的方式来实现。因此,根据本公开实施方式的技术方案可以以软件产品的形式体现出来,该软件产品可以存储在一个非易失性存储介质(可以是光盘,U盘,移动硬盘等)中或网络服务器、云端服务器上,包括若干指令以使得一台计算设备(可以是个人计算机、服务器、或者网络设备等)执行根据本公开实施方式的上述方法,包括:接收第一用户终端 的报警信息;报警信息包括第一用户的位置信息、身份信息、生命体征信息;同时用以发出声光警示;根据所述身份信息与所述生命体征信息确定急救方案;以及根据所述位置信息将所述急救方案推送至在该位置信息预设物理距离范围内的第二设备终端;通过第二设备终端声光警示、展示急救方案、第一用户终端实时位置、到达第一用户终端实时位置的导航信息,提醒周边人到第一用户终端位置实施救助;在第二设备终端中预存储有锁定的急救设备和/或急救物资;值守平台判定是否需要急救设备和/或急救物资;若需要,则值守平台向第二设备终端发送待解锁指令,第二设备终端进入待解锁状态供急救设备和/或急救物资被取用。The above embodiments can be implemented by combining software with necessary hardware. Therefore, the technical solutions according to the embodiments of the present disclosure may be embodied in the form of software products, and the software products may be stored in a non-volatile storage medium (which may be a CD-ROM, U-disk, mobile hard disk, etc.) or a network server, cloud The server includes several instructions to enable a computing device (which may be a personal computer, a server, or a network device, etc.) to execute the above method according to an embodiment of the present disclosure, including: receiving alarm information from the first user terminal; the alarm information includes the first A user's location information, identity information, and vital sign information; at the same time, it is used to issue sound and light warnings; determine an emergency plan according to the identity information and the vital sign information; and push the emergency plan to the The location information presets the second equipment terminal within the physical distance range; through the sound and light warning of the second equipment terminal, the display of the emergency plan, the real-time location of the first user terminal, and the navigation information to the real-time location of the first user terminal, the surrounding people are reminded to arrive The first user terminal performs rescue; the second equipment terminal is pre-stored with locked first aid equipment and/or first aid materials; the duty platform determines whether first aid equipment and/or first aid materials are needed; The terminal sends an instruction to be unlocked, and the second device terminal enters a to-be-unlocked state for first aid equipment and/or first aid supplies to be used.
本发明具体实现该技术方案的方法和途径很多,以上所述仅是本发明的优选实施方式。应当指出,对于本技术领域的普通技术人员来说,在不脱离本发明原理的前提下,还可以做出若干改进和润饰,这些改进和润饰也应视为本发明的保护范围。本实施例中未明确的各组成部分均可用现有技术加以实现。There are many methods and approaches for implementing the technical solution in the present invention, and the above are only the preferred embodiments of the present invention. It should be pointed out that for those skilled in the art, without departing from the principle of the present invention, several improvements and modifications can also be made, and these improvements and modifications should also be regarded as the protection scope of the present invention. All components not specified in this embodiment can be implemented by existing technologies.
Claims (10)
- 一种紧急事件警示、提供救助的系统,其特征在于,包括:A system for alerting and providing assistance for emergencies, characterized in that it includes:第一用户终端,用以对第一用户的生命体征信息和所在周边环境信息实时监测,并用以产生报警信息;报警信息包括第一用户的位置信息、身份信息、生命体征信息、周边环境信息;The first user terminal is used to monitor the vital sign information of the first user and the surrounding environment information in real time, and to generate alarm information; the alarm information includes the location information, identity information, vital sign information, and surrounding environment information of the first user;值守平台,用于接收来自所述第一用户终端的报警信息;根据所述身份信息与所述生命体征信息确定急救方案;以及根据所述位置信息将所述急救方案推送至第二设备终端;an on-duty platform, configured to receive alarm information from the first user terminal; determine a first aid plan according to the identity information and the vital sign information; and push the first aid plan to a second device terminal according to the location information;第二设备终端,用于接收值守平台发送的急救方案并声光警示,同时通过第二设备终端展示急救方案、第一用户终端实时位置,以及到达第一用户终端实时位置的导航信息;第二设备终端内存储有锁定的急救设备和/或急救物资;值守平台智能分析监测数据,判定是否需要急救设备和/或急救物资;若需要,则值守平台向第二设备终端发送待解锁指令,第二设备终端进入待解锁状态供急救设备和/或急救物资被取用。The second equipment terminal is used to receive the first aid plan sent by the duty platform and give sound and light warnings, and at the same time display the first aid plan, the real-time location of the first user terminal, and the navigation information to the real-time location of the first user terminal through the second equipment terminal; Locked first aid equipment and/or first aid materials are stored in the equipment terminal; the on-duty platform intelligently analyzes the monitoring data to determine whether first-aid equipment and/or first-aid materials are needed; if necessary, the on-duty platform sends an instruction to be unlocked to the second equipment terminal. The second device terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be accessed.
- 根据权利要求1所述的紧急事件警示、提供救助的系统,其特征在于:第二设备终端为固定式和/或可移动式,包含存放急救设备的急救设备存放区域、存放急救药品的急救药品存放区域、信息展示区域;急救设备包括自动体外除颤器、急救箱、急救包、急救柜、急救岛、急救站、安全岛、担架、胸外按压设备、呼吸辅助设备、灭火器、消防栓、消防服、消防斧、消防锤、应急工具箱、救生圈、救生艇、救生衣、绳索和应急机器人中的一种或几种;急救药品包括敷料类、器材类、药品类中的一种或几种。The emergency warning and rescue system according to claim 1, wherein the second equipment terminal is fixed and/or movable, and includes a first aid equipment storage area for storing first aid equipment, and first aid medicines for storing first aid medicines. Storage area, information display area; first aid equipment includes automatic external defibrillator, first aid kit, first aid kit, first aid cabinet, first aid island, first aid station, safety island, stretcher, chest compression equipment, respiratory aid equipment, fire extinguisher, fire hydrant, fire suit , fire axe, fire hammer, emergency toolbox, life buoy, lifeboat, life jacket, rope and one or more of emergency robots; emergency medicines include one or more of dressings, equipment, and medicines.
- 根据权利要求1或2所述的紧急事件警示、提供救助的系统,其特征在于:所述值守平台通过第二设备终端通过音视频通讯形式实施远程救助指导;第一用户终端具备声光警示功能、语音通话功能;第二设备终端智能语音对话功能。The emergency event warning and rescue system according to claim 1 or 2, wherein the on-duty platform implements remote rescue guidance in the form of audio and video communication through the second equipment terminal; the first user terminal has a sound and light warning function , voice call function; the second device terminal intelligent voice dialogue function.
- 根据权利要求3所述的紧急事件警示、提供救助的系统,其特征在于:所述值守平台由人工与计算机AI智能系统全天候值守,值守平台包括客服语音通话模块、远程数据处理模块、远程设备控制模块、音视频数据采集模块,存储模块;客服语音通话模块用以提供音视频通讯;远程数据处理模块用以接收并处理第一用户终端的报警信息;远程设备控制模块用以对第一用户终端、第二设备终端发出控制指令;音视频数据采集模块用以采集第一用户终端、第二设备终端传回的音视频数据。The system for alerting and providing assistance according to claim 3, wherein the on-duty platform is on duty around the clock by artificial and computer AI intelligent systems, and the on-duty platform includes a customer service voice call module, a remote data processing module, and a remote equipment control module. module, audio and video data acquisition module, storage module; customer service voice call module is used to provide audio and video communication; remote data processing module is used to receive and process alarm information of the first user terminal; remote device control module is used to monitor the first user terminal , the second equipment terminal sends out control instructions; the audio and video data collection module is used to collect the audio and video data returned by the first user terminal and the second equipment terminal.
- 一种紧急事件警示、提供救助的方法,其特征在于:A method for alerting and providing assistance in an emergency, characterized in that:接收第一用户终端的报警信息;报警信息包括第一用户的位置信息、身份信息、生命体征信息;第一用户终端同时发出声光警示;receiving the alarm information of the first user terminal; the alarm information includes the location information, identity information, and vital sign information of the first user; the first user terminal simultaneously issues sound and light warnings;根据所述身份信息与所述生命体征信息确定急救方案;以及根据所述位置信息将所述急救方案推送至在该位置信息预设物理距离范围内的第二设备终端;Determine a first aid plan according to the identity information and the vital sign information; and push the first aid plan to a second device terminal within a preset physical distance range of the position information according to the location information;通过第二设备终端声光警示、展示急救方案、第一用户终端实时位置、到达第一用户终端实时位置的导航信息,提醒周边人到第一用户终端位置实施救助;Through the sound and light warning of the second equipment terminal, the display of the emergency plan, the real-time location of the first user terminal, and the navigation information reaching the real-time location of the first user terminal, the surrounding people are reminded to carry out rescue at the location of the first user terminal;在第二设备终端中预存储有锁定的急救设备和/或急救物资;值守平台智能分析监测数据,判定是否需要急救设备和/或急救物资;若需要,则值守平台向第二设备终端发送待解锁指令,第二设备终端进入待解锁状态供急救设备和/或急救物资被取用。Locked first aid equipment and/or first aid materials are pre-stored in the second equipment terminal; the on-duty platform intelligently analyzes the monitoring data to determine whether first-aid equipment and/or first-aid materials are needed; if necessary, the on-duty platform sends a waiting list to the second equipment terminal After the unlock instruction, the second device terminal enters a state to be unlocked for first aid equipment and/or first aid supplies to be used.
- 根据权利要求5所述的紧急事件警示、提供救助的方法,其特征在于:报警形式分为主动报警及自动报警;主动报警包括按键报警,语音报警;自动报警为采集紧急情况数据报警。The method for alerting an emergency and providing assistance according to claim 5, characterized in that: the alarming forms are divided into active alarming and automatic alarming; active alarming includes button alarming and voice alarming;
- 根据权利要求6所述的紧急事件警示、提供救助的方法,其特征在于:所述的周边人,为第一用户终端附近或第二设备终端附近的随机人员;平台远程专家通过音视频通话形式,远程指导周边人实施救助。The method for alerting an emergency and providing assistance according to claim 6, wherein the surrounding people are random people near the first user terminal or near the second equipment terminal; the platform remote experts communicate through audio and video calls. , and remotely guide the surrounding people to implement rescue.
- 根据权利要求7所述的紧急事件警示、提供救助的方法,其特征在于:周边人通过第二设备终端屏幕,获取导航信息,第二设备终端提供导航的方式包括:第二设备终端屏幕显示路径、周边人手机扫码获得导航信息、周边人知道路线自行前往、急救设备同步获取第一用户终端位置信息,并在第二设备终端屏幕上显示导航信息中的一种或几种。The method for alerting an emergency and providing assistance according to claim 7, wherein the surrounding people obtain navigation information through the screen of the second device terminal, and the method for providing the navigation by the second device terminal comprises: displaying the path on the screen of the second device terminal , Surrounding people scan the code to obtain navigation information, surrounding people know the route to go by themselves, emergency equipment synchronously obtains the location information of the first user terminal, and displays one or more of the navigation information on the screen of the second device terminal.
- 一种电子设备,包括:An electronic device comprising:一个或多个处理器;以及存储装置用于存储一个或多个程序,当所述一个或多个程序被所述一个或多个处理器执行时,使得所述一个或多个处理器实现根据权利要求5~8任意一项所述的方法。one or more processors; and storage means for storing one or more programs that, when executed by the one or more processors, cause the one or more processors to implement the The method of any one of claims 5-8.
- 一种计算机可读介质,其上存储有计算机程序,其特征在于,所述程序被处理器执行时实现根据权利要求5~8中任意一项所述方法。A computer-readable medium on which a computer program is stored, characterized in that, when the program is executed by a processor, the method according to any one of claims 5 to 8 is implemented.
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