WO2022010243A1 - Remote proxy task relay method and server - Google Patents

Abstract

The present invention relates to a remote proxy task relay method and server, which, by overcoming the disadvantages of existing video calls, such as privacy exposure and limitations of changing call destination and location, may expand the function of a video call system, which has functioned as a limited means of communication between previously agreed parties to allow access to unspecified individuals and necessary places, which have not been agreed, and may protect privacy of users in a remote proxy task relaying process.

Description

Remote proxy business relay method and server

The present invention relates to a remote proxy business relay method and server, and more particularly, to a remote proxy business relay method and server for assisting an avatar with remote tasks performed by receiving a master's instruction from a remote location.

With the rapid development of communication-related technologies, a video call function in which a caller and a called party can make a call while looking at the face of the other party is widely used. The video call function performs a call while transmitting and receiving images captured by each camera of the calling terminal and the called terminal. , so that the user can make a call while viewing himself or herself with the other party displayed on the screen.

Recently, with the commercialization of 5G as an opportunity, the picture quality, angle of view, and anti-shake performance of mobile phone video calls have been greatly improved. High-definition video calls have been combined with mobile phone users' mobility. 4K real-time video transmission became possible.

Despite the improvement in performance of the video call system as described above, the current video call system has a limited scope of use, such as being used only between parties who are close or in a contractual relationship, or used for remote monitoring purposes. While voice calls can be made to strangers without burden, in principle, video calls are limitedly used between agreed parties, so they do not work as a universal means of communication to broaden social relationships by accessing unspecified people.

As such, the background of the limited use of the video call system only between the parties to the agreement is that there is a risk of exposing excessive privacy from the point of view of the user even with an agreed-upon call partner, and when encountering a stranger who is not agreed upon through video call, the This feeling is mainly due to psychological factors such as discomfort and distrust.

Accordingly, it is difficult to sufficiently replace the demand for business trips where the person on the phone moves to the necessary place to meet someone or check the site even if the picture quality of the mobile phone video call has been improved and it feels like the person being called is in the same space. Video calls and business trips are similar in that they understand remote people and their surroundings through audiovisual information. However, the video call has a disadvantage in that the target of the call is limited and the location cannot be moved without the cooperation of the receiver. Due to the burden of facing the other party, the video call is very limited because it is possible to connect with an acquaintance or a pre-arranged party. Also, video calls cannot change places or view different angles unless the recipient cooperates. Travelers, on the other hand, gain much more information because they can reach out to strangers, start a conversation first, and then go wherever they want.

Therefore, in order to greatly increase the usability of the video call service, first, it is necessary to broaden the call target so that even non-acquaintances can connect. do. If the video call service reduces the risk of exposing the user's privacy, expands the scope of the call target to others other than acquaintances, and obtains the freedom to change the location, the amount of information close to the audiovisual information obtained by the business traveler by going to the site with the video call service alone is reduced. You will also be able to perform proactive interactions from remote locations.

The present invention was created to solve the above problems, and an object according to an aspect of the present invention is to overcome the limitations of privacy exposure, call target and location change, which are disadvantages of the existing video call, thereby limiting the limitations between the parties agreed upon in the prior art. Remote proxy that can extend the function of the video call system, which has functioned as a means of communication, to allow access to unspecified, unspecified, and necessary places, and protect the privacy of users in the process of relaying remote proxy business It is to provide a business relay method and server.

A remote proxy business relay method according to an aspect of the present invention relays communication between a master terminal possessed by a master and an avatar terminal possessed by an avatar that is located at a remote location from the master to represent the master's business, thereby providing the avatar. A method of relaying the remote proxy work of the master for What is defined as 1 person, the offer receiving step; an acceptance acceptance step in which the server receives acceptance of the acceptor for the remote proxy service offer from a terminal possessed by the acceptor, wherein the acceptor is defined as a third person other than the offerer among the master and the avatar. reception stage; When a remote proxy service delegation relationship is formed between the master and the avatar according to the acceptor's acceptance of the remote proxy service offer, the server is configured to prepare the avatar to perform the remote proxy service before starting the remote proxy service A check step to check whether or not; and when it is confirmed that the avatar is ready to perform the remote proxy task, the server relays the master's remote proxy task for the avatar by applying a communication relay method between the master terminal and the avatar terminal. Including, a business relay step; wherein the registration of the remote proxy business offer of the master and the communication between the master terminal and the avatar terminal in the business relay step include: a deposit of the master corresponding to a certain amount or more in the server It is characterized in that it is made in the deposited state.

In the confirmation step of the present invention, the server shares, as identification information of the avatar, with the master through the master terminal, the ID and access location of the avatar, excluding the personal identification information of the avatar, with the master, and In the relaying step, the server may share personal identification information of the avatar, including the ID and access location of the avatar, with the master through the master terminal.

In the present invention, an information management step of receiving, by the server, satisfaction information of the master and the avatar for performing remote proxy tasks, and managing the received satisfaction information for each master and the avatar together with a history of performing remote proxy tasks; It is characterized in that it further comprises.

In the present invention, the remote agency work offer includes a remote agency work place, remote agency business hours, and satisfaction information, and the remote agency job offer received in the offer receiving step includes the remote agency job location and satisfaction level registered by the offerer. The information is transmitted to each terminal possessed by a plurality of masters or avatars satisfying the information, and the remote proxy business delegation relationship is, wherein the remote proxy business offer among a plurality of masters or avatars possessing each terminal that has received the remote representation business offer It is characterized in that it is confirmed between the acceptor and the offerer who have accepted the .

In the confirmation step of the present invention, the server transmits a confirmation message to the avatar terminal for confirming completion of preparation for performing the remote proxy task to the avatar terminal during the remote agent business time according to the remote agent business offer, and sends the confirmation message from the avatar terminal When receiving a positive reply message to the confirmation message, it is characterized in that it is determined that the avatar is ready to perform the remote proxy task.

In the present invention, the communication relay method applied in the business relaying step includes a video call, and in the business relaying step, the server performs a billing method according to time from the start of the video call between the master terminal and the avatar terminal. It is characterized in that the video call is resumed only when the deposit of the master is greater than a certain amount when the video call is interrupted, but relays the remote proxy business through the settlement method of deducting the deposit of the master by applying .

In the present invention, the remote proxy business includes a remote commerce business, and the relay of the remote proxy business by the server is made based on dedicated applications installed in the master terminal and the avatar terminal, respectively, and the dedicated application includes: Provide a payment function for performing a payment process by recognizing a payment identifier provided by a vendor that sells goods or services, and in the business relay step, the server, in the remote commerce business, provides a payment function for the avatar. When the payment identifier of the vendor is recognized through the avatar terminal according to the remote commerce instruction of the master, a payment request for the product or service of the vendor is transmitted to the payment server to proceed with the payment process, but the product or service of the vendor The settlement for is characterized in that the master is made through a pre-designated payment account.

In the present invention, the remote proxy task includes a remote event attendance task, and in the task relay step, the server periodically collects the biometric information of the master through the master terminal in the process of the remote event It characterized in that the operation of verifying the participation of the master's remote event through the avatar through the method.

In the present invention, the remote proxy task includes a remote contract conclusion task, and in the task relay step, the server periodically collects the biometric information of the master through the master terminal in the process of making the remote contract and relaying the remote contract conclusion task in a manner of recording the confirmation information of the master at each stage of the contract.

A remote proxy business relay server according to an aspect of the present invention relays communication between a master terminal possessed by a master and an avatar terminal possessed by an avatar that is located at a remote location from the master to represent the master's business, thereby providing the avatar. A remote proxy business relay server relaying the remote proxy business of the master for Accepts the acceptor's acceptance of the remote proxy service offer from a terminal possessed by an acceptor who is defined as someone other than the offerer among the master and the avatar, and according to the acceptor's acceptance of the remote proxy service offer, the master and When the remote proxy service delegation relationship is established between the avatars, it is checked whether the avatar is ready to perform the remote proxy task before starting the remote proxy task, and the avatar is ready to perform the remote proxy task. If it is confirmed that the communication relay method between the master terminal and the avatar terminal is applied, the master's remote proxy business for the avatar is relayed, and the master's registration of the remote proxy business offer, and the business relay step The communication between the master terminal and the avatar terminal is characterized in that the master's deposit corresponding to a certain amount or more is deposited in the server.

According to one aspect of the present invention, the present invention expands the function of the video call system, which has previously functioned as a limited communication means between agreed parties, to allow access to an unspecified number of unspecified and necessary places, and at the same time, It has the effect of protecting the privacy of the user in the process of relaying the remote proxy business.

1 and 2 are exemplary diagrams for explaining a process in which a remote proxy business relay method according to an embodiment of the present invention is performed.

3 is an exemplary diagram illustrating a UI provided by a dedicated application in a remote proxy business relay method according to an embodiment of the present invention.

4 is an exemplary diagram illustrating a process in which a user accesses a server as a master or an avatar in a remote proxy business relay method according to an embodiment of the present invention.

5 is an exemplary diagram illustrating a process in which settlement is performed through virtual currency in a remote proxy business relay method according to an embodiment of the present invention.

6 is a flowchart illustrating a remote proxy task relay method according to an embodiment of the present invention.

7 is an exemplary diagram illustrating a screen on which personal identification information of a master is displayed in a remote proxy business relay method according to an embodiment of the present invention.

8 is an exemplary view showing a state in which a deposit is deposited in the remote proxy business relay method according to an embodiment of the present invention.

9 is an exemplary diagram illustrating an interface for registering a remote proxy business offer in the remote representation business relay method according to an embodiment of the present invention.

10 is an exemplary view showing a remote proxy task performance history in the remote agent task relay method according to an embodiment of the present invention.

11 is an exemplary diagram illustrating a state in which a remote proxy business relationship is formed in the remote agent business relay method according to an embodiment of the present invention.

12 is an exemplary diagram illustrating information on a remote proxy task delegation contract in a remote agent task relay method according to an embodiment of the present invention.

13 and 14 are exemplary diagrams illustrating screens in which personal identification information of a master and an avatar are displayed in stages in a remote proxy business relay method according to an embodiment of the present invention.

15 is an exemplary view showing a screen for inputting satisfaction information in a state in which the remote proxy task is completed in the remote agent task relay method according to an embodiment of the present invention.

Hereinafter, an embodiment of a remote proxy business relay method and server according to the present invention will be described with reference to the accompanying drawings. In this process, the thickness of the lines or the size of the components shown in the drawings may be exaggerated for clarity and convenience of explanation. In addition, the terms to be described later are terms defined in consideration of functions in the present invention, which may vary according to the intention or custom of the user or operator. Therefore, definitions of these terms should be made based on the content throughout this specification.

1 and 2 are exemplary views for explaining a process in which the remote proxy business relay method according to an embodiment of the present invention is performed, and Figure 3 is a dedicated application in the remote proxy business relay method according to an embodiment of the present invention. It is an exemplary view showing a UI provided by , and FIG. 4 is an exemplary view showing a process in which a user accesses a server as a master or an avatar in a remote proxy business relay method according to an embodiment of the present invention, and FIG. 5 is an exemplary view of the present invention It is an exemplary diagram showing a process in which settlement is performed through virtual currency in a remote proxy business relay method according to an embodiment of the present invention, and FIG. 7 is an exemplary view showing a screen on which personal identification information of the master is displayed in the remote proxy business relay method according to an embodiment of the present invention, and FIG. 8 is a deposit in the remote proxy business relay method according to an embodiment of the present invention. It is an exemplary diagram showing this deposited state, and FIG. 9 is an exemplary view showing an interface for registration of a remote proxy business offer in a remote representation business relay method according to an embodiment of the present invention, and FIG. 10 is an embodiment of the present invention It is an exemplary diagram showing a remote proxy task performance history in a remote proxy business relay method according to an example, and FIG. 11 is an exemplary view showing a state in which a remote agent business relationship is formed in the remote agent business relay method according to an embodiment of the present invention, 12 is an exemplary diagram showing information on a remote proxy task delegation contract in a remote agent task relay method according to an embodiment of the present invention, and FIGS. 13 and 14 are a remote agent task relay method according to an embodiment of the present invention. It is an exemplary view showing a screen in which personal identification information of a master and an avatar are displayed in stages, and FIG. 15 is a screen for inputting satisfaction information in a state where the remote proxy task is completed in the remote agent task relay method according to an embodiment of the present invention. is an example diagram showing

First, with reference to FIG. 1, a process in which the remote proxy business relay method according to the present embodiment is performed will be described in general.

In this embodiment, a party who wants to perform the remote representation of the avatar at a remote location is defined as the master, and the party located at a remote location from the master to represent the job of the avatar is defined as the avatar ( Avatar) is defined. The master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) are terminals possessed by the master and the avatar, respectively, and are implemented as various types of mobile communication terminals that support voice calls and video calls, such as smartphones or tablet PCs. can be On the other hand, the avatar terminal DEV_Avatar may be preferably implemented as a mobile communication terminal because its mobility is required while the avatar is in possession. In the , it can be implemented in various terminals such as a normal PC, including a mobile communication terminal.

The remote proxy business relay method of this embodiment operates based on wireless communication between a master terminal (DEV_Master) and an avatar terminal (DEV_Avatar) in which a dedicated application is implemented as shown in FIG. 1, and a remote proxy business relay server (Server). , Specifically, the remote proxy service relay server relays the communication between the master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) to relay the remote proxy work of the master for the avatar (Avatar) Can be performed. have. That is, as shown by way of example in FIG. 2 , an image captured by an avatar Avatar through an avatar terminal DEV_Avatar at a remote proxy work place is displayed through the master terminal DEV_Master in real time, and the master A method of instructing the movement direction of the avatar using a direction indicator displayed through the terminal DEV_Master In a way that directly instructs the task, it is possible to control the performance of the remote proxy task by the avatar. Accordingly, the efficiency of remote proxy work can be improved by implementing the Master's social telepresence in the remote location of the remote office and performing the proxy task by utilizing the mobility of the avatar. . A video call and an audio call between the master terminal DEV_Master and the avatar terminal DEV_Avatar may be recorded in the server, or may be recorded in the server through a predetermined encryption process for privacy protection.

As illustrated in FIG. 3 , the remote proxy service according to the present embodiment may be made based on a dedicated application installed in the master terminal DEV_Master and the avatar terminal DEV_Avatar. 3 shows an example of a user interface (UI) of a dedicated application. In other words, the user makes a reservation for a remote agency service through registration and acceptance of the remote agency job through a dedicated application (Book Trip), performs video and audio calls to perform the remote agency job (Start Trip), and performs a remote agency job (Start Trip). You can manage the performance history of business services (Trip History), accumulate service costs (Add Funds) and withdraw them (Withdrwa Funds), and manage personal identification information (My ID). A specific function of the dedicated application shown in FIG. 3 will be described later. Meanwhile, the term "dedicated application" indicated in this specification is defined as including an application provided through a web service along with the type of application driven in the terminal. For example, in an embodiment in which the master terminal (DEV_Master) is implemented as a PC, the application installed on the master terminal (DEV_Master) is defined as including a web service provided to the master terminal (DEV_Master) based on an external web server. can

In the case of a general video call, two users communicate with equal qualifications, but as described above, in this embodiment, a master instructing an avatar to perform a remote proxy task, and a remote proxy for the master task The role is divided into an avatar, and as shown in FIG. 4, the user selects a master or an avatar from the screen displayed based on the dedicated application of each terminal to access the server. can In this case, each user connected as a master or an avatar may be accompanied by a process of authenticating the identity of each user through a social network service (SNS, for example, Facebook). Furthermore, since the master and the avatar have different roles, the server provides different sessions to the master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) in the process of reservation and execution of the remote proxy service service. can support

The tasks indicated in this embodiment are not limited to the professional tasks of the Master. That is, the work of the present embodiment is the master's professional work (eg, a business trip or a dispatch for the exercise of public power, in this case, the public confidence that the avatar can represent the master's work is that of this embodiment It may include private affairs (eg, travel, group attendance such as meetings or conferences, work related to public institutions, etc.) as well as social agreements on remote agency service or the provision of relevant laws and regulations). That is, it can include all tasks that require a physical realization of the Master that can be performed on behalf of the Avatar located at a remote location from the Master. In addition, as will be described later, the remote proxy work of the present embodiment may include remote commerce work, remote event attendance work, and remote contract conclusion work.

Considering that the remote proxy business service of this embodiment can be made regardless of country (that is, regardless of borders), the charging for the remote proxy business service provided in this embodiment is not the existing bank payment system, This can be done through widely used virtual currencies (eg, cryptocurrency (BTC, ETH, BCH, etc.) The avatar can receive payment for remote proxy business performance through virtual currency Fig. 5 shows an example of an interface of a dedicated application in which the user selects the type of virtual currency to be settled and the settlement is performed In addition to the embodiment utilizing the conventional virtual currency, settlement can be made through its own virtual currency (which may be named Trip Token in this embodiment) applied to the remote proxy service service of this embodiment In addition, a predetermined exchange rate may be applied to its own virtual currency (eg, 1 trip token = 1 USD (US Dollar)) On the other hand, the remote proxy business service of this embodiment described below is 'Avatrip' can be named

In this embodiment, the remote proxy business relay server (Server) receives the remote proxy business offer provided by the offerer from a terminal possessed by the offerer defined as any one of a master and an avatar, and the master (Master) ) and Avatar, the acceptor's acceptance of the remote proxy service offer is received from the terminal possessed by the acceptor, which is defined as someone other than the offerer. If a remote proxy work delegation relationship is formed between (Avatar), before starting remote proxy work, it is checked whether Avatar is ready to perform remote proxy work, and Avatar can perform remote proxy work. When it is confirmed that the device is ready, a remote proxy operation of the master for the avatar may be relayed by applying a communication relay method between the master device DEV_Master and the avatar device DEV_Avatar. At this time, the communication between the master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) during the registration of the remote proxy business offer of the master and the business relay process by the server is transmitted to the server for a certain amount or more. The deposit of the corresponding master may be made in the deposited state.

Based on the above content, the following will be described in detail with reference to FIG.

First, the server stores the personal identification information of each user obtained through the terminal possessed by each user and registers the user as a member of the remote proxy service provided by the present embodiment (S100). In step S100, in the user's membership registration process, the server, together with the user's personal identification information, provides the user's service field information (eg, the language the user speaks, the service field mainly used (eg, travel, conference attendance, remote commerce, etc.), career information, etc.) can also be input.

Specifically, the user enters his/her personal identification information (e.g., biometric information such as fingerprint / photo / member ID / name, affiliation, address, and resident registration number) through a dedicated application implemented in his/her terminal. In this way, it is possible to register as a user who wants to use the remote proxy business service in the remote proxy business relay server (Server). Accordingly, a user registered as a member in the server can use the remote proxy service as a master or an avatar. That is, a user registered as a member in the server selects a master or an avatar from the screen displayed based on the dedicated application of each terminal as shown in FIG. 4 to access the server. Based on the sessions supported differently depending on whether the Master or Avatar is selected, the user can perform the role of a remote proxy as the Master or the Avatar. .

In addition, the user may input the above-described service field information along with personal identification information when registering as a member. In this case, the server is provided through a dedicated application, the spoken language category items (eg, Korean items, English items, Japanese items, etc.) and service category items (eg travel items, conference attendance items, remote commerce items, etc.) etc.) and quantitative career figures in the corresponding service field may be selected by the user, and service field information of the corresponding user may be input.

The personal identification information input in step S100 may be managed in such a way that the user updates it based on the My ID function of FIG. 3 . As shown in FIG. 7 , personal identification information of the Master, such as photo, member ID, name, affiliation, etc., is displayed through the avatar terminal DEV_Avatar in the process of performing a remote proxy task, so that the avatar is remotely A person whom the avatar encounters in the process of performing the proxy job can check the personal identification information of the master to reduce the vigilance of the avatar. Furthermore, the personal identification information of the Master displayed through the avatar terminal DEV_Avatar may be set and changed by the Master through the My ID function of FIG. 3 , and accordingly, from the perspective of the Master In the process of performing remote proxy work, it is possible to control the degree of exposure of one's privacy.

Similarly, the service field information input in step S100 may be managed in a way that the user updates it based on the My ID function of FIG. 3 .

On the other hand, in step S100, a user who wants to use the remote agency service as a master may have to deposit a deposit corresponding to a certain amount or more in advance (using the Add Funds function in FIG. 3), and a remote agency service to be described later The registration of the offer and the relay of communication (video call) between the master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) by the server can be performed only when the deposit of the master is deposited. That is, in the present embodiment, the deposit functions as a condition for registering a remote agency service offer and as a condition for initiating a video call for relaying the remote agency service. 8 shows an example in which $3 is deposited as an Initial Deposit of the Master, and an Escrow algorithm may be applied to the Server for depositing the deposit.

Thereafter, the server receives the remote proxy work offer provided by the offerer from the terminal possessed by the offerer ( S200 ) (using the Book Trip function of FIG. 3 ). Here, the offerer is defined as any one of a master and an avatar.

Specifically, the remote proxy business offer may include one or more of a remote representation location, remote representation business hours, a fee for remote representation, and a method for conducting remote representation, in addition to providing information about the remote representation location. It may further include image information (eg, portal engine roadview URL), whether or not to make a reservation in advance for a remote agency work place, language used, equipment used, and satisfaction information to be described later, a history of remote agency work, and reliability information. Table 1 below shows an example of information included in a remote proxy service offer.

Remote representation job offer
nation	Korea
Place	Korea University
Image information of the location (Google Road View URL)	www.google.co.kr/1234567
hour	12:00 ~ 12:30
fee	Basic fee + additional fee (select plan)
How it works (for the purpose of doing business)	After a walk on the Korea University campus, visit the cheering group club room
Pre-booked?	Information on prior permission to visit the cheerleading club club room
language spoken	Korean
equipment used	Gimbal or headset provided
Satisfaction information	Satisfaction information, remote representative work history, reliability information

As the master enters the above information into the master terminal (DEV_Master) and registers the remote proxy business offer, the server can receive the remote proxy business offer of the master, and FIG. 9 is dedicated An example of an interface for registration of a remote proxy service offer, provided by the application, is shown. An avatar as well as a Master can register a remote proxy service offer. That is, as the avatar inputs the remote proxy business offer (eg, remote business trip products such as CES visit) planned by the avatar to the avatar terminal (DEV_Avatar), the server sends the remote representation business offer of the avatar (Avatar). may be accepted. That is, in the present embodiment, the remote proxy business offer is not unidirectionally proposed from the master to the avatar, but the master and the avatar are registered as subjects, thereby freeing the remote representation business. degree and diversity can be secured.

On the other hand, in step S100, when the remote proxy business offer registration function of the dedicated application (ie, the Book Trip function in FIG. 3) is activated by the offerer, the server (Server) matches the service field information input by the offerer ( That is, a member of the remote proxy service) may be selected and provided to the offerer through a terminal possessed by the offerer. For example, when the Master registers for a remote representation job offer, the language required for the remote representation job that the Master wants to perform is entered as 'Korean' and the service field as 'Participation in conference'. In this case, one or more users who have the information input by the Master as service field information are selected as candidates for the avatar to perform the remote proxy task of the corresponding Master, and the Master is selected through the DEV_Master. can also be provided to Accordingly, the Master checks the remote proxy work performance history of one or more avatar candidates recommended by the server through the Trip History function of FIG. An example of a screen that displays Avatar's remote proxy work history is shown) You can select one more trusted avatar, and the Server sends the Avatar selected by the Master to the It is possible to preferentially transmit a remote proxy work offer. Even when the offerer is an avatar, the above-described process may be equally applied. In addition, from the Master's point of view, it is possible to directly check the service field information of the Avatar and transmit a remote proxy work offer to a specific avatar or a specific group of avatars. Similarly, from the Avatar's point of view, the Master's It is also possible to directly check the service field information and send a remote proxy work offer to a specific master or a specific master group.

After the remote proxy business offer is received through step S200, the server receives the acceptor's acceptance of the remote proxy business offer from the terminal possessed by the acceptor (S300). Here, the acceptor is defined as someone other than the offerer among the master and the avatar. That is, if the offerer is a master in step S200, the acceptor becomes an avatar in step S300, and if the offerer is an avatar in step S200, the acceptor becomes a master in step S300.

Specifically, the remote proxy business offer of the offerer received by the server through step S200 is provided to the acceptor through a dedicated application implemented in the acceptor's terminal, and the acceptor receives the remote proxy business offer displayed on his/her terminal. By confirming and inputting whether to accept the offer, a remote proxy work delegation relationship between the offerer and the acceptor can be formed. 11 shows an example of a screen displayed through a dedicated application when a remote proxy task delegation relationship between the offerer and the acceptor is formed, and information on the remote proxy task delegation contract between the offerer and the acceptor is shown in FIG. As a form, it can be stored and managed in the server's block chain.

On the other hand, as described above, the remote proxy business offer may include a remote representation business place, remote representation business hours, and satisfaction information, and the remote representation business offer received in step S200 includes the remote representation business place and satisfaction information registered by the offerer. It may be transmitted to each terminal possessed by a plurality of satisfied masters or avatars. Accordingly, the remote proxy business delegation relationship may be established between the acceptor and the offerer who accepted the remote representation business offer among a plurality of masters or avatars possessing each terminal that has received the remote representation business offer. have.

As an example in which the offerer is the master, in the above step S100, when the master does not directly select the avatar recommended by the server, the remote proxy registered by the master The work offer includes an avatar within a certain radius of the remote agent work place included in the remote agent work offer (for example, an avatar whose address is within a certain radius of the remote agent work place; Among the avatars who have a history of performing remote representation within a certain radius based on the remote representation work place, or the avatars who are currently located within a certain radius based on the remote representation work place), the Master It may be transmitted to the avatar terminal DEV_Avatar possessed by each avatar Avatar that satisfies the registered satisfaction information (eg, a service rating of 3 points or more, and the number of claims below a certain value). In this case, the service field information input by the master in step S100 may be considered in determining the avatar terminal DEV_Avatar to which the remote proxy service offer is to be transmitted. Accordingly, among the avatars that have received the remote proxy business offer, the remote representation business delegation relationship between the master and the avatar who has accepted the remote representation business offer may be determined. When there are a plurality of avatars who have accepted the remote proxy business offer, the avatar who accepted the first remote representation business offer may form a remote representation business delegation relationship with the master.

After the remote proxy task delegation relationship between the master and the avatar is confirmed through steps S200 and S300, the server prepares for the avatar to perform the remote agent task before starting the remote agent task It is checked whether or not (S400).

Specifically, in step S400, the server transmits a confirmation message to the avatar terminal (DEV_Avatar) to confirm the completion of the preparation for performing the remote proxy task during the remote proxy business hours according to the remote proxy business offer, and the avatar terminal (DEV_Avatar) ), it can be determined that the avatar is ready to perform remote proxy work when receiving an affirmative reply message to the confirmation message.

As a specific example, when the reserved remote proxy business time comes, the server sends a confirmation message (eg, " Are you ready to start a video call at your reserved remote surrogate work place?"). In response to this, Avatar uses the avatar terminal (DEV_Avatar) to say “yes”, “no, not ready”, “sorry. The video tour is cancelled.” You can input a reply message such as, etc., and when the server receives an affirmative reply message from the avatar terminal (DEV_Avatar) (if “Yes” is selected in the example above), the avatar will perform the remote proxy task. You can think of it as being ready. On the other hand, as the avatar sends a positive reply message, it is confirmed through the video call that the avatar is not yet ready to perform the remote proxy task even though the video call has started through step S500, which will be described later. In this case, the Master may impose low satisfaction information on the Avatar through step S600, which will be described later, and the server itself may also impose a certain penalty (eg, limit service use for a certain period or a certain number of times; penalty, etc.) may be imposed on the avatar.

Meanwhile, in step S400, the server as identification information of the avatar, except for personal identification information of the avatar, determines the ID and access location of the avatar through the master terminal DEV_Master. ) can be shared with The ID and personal identification information of the avatar may be registered in advance in the server through step S100, and the access location of the avatar is determined by the GPS communication module provided in the avatar terminal DEV_Avatar. The location information of the positioned avatar terminal DEV_Avatar can be identified in a way that the server receives it. Accordingly, in step S400, the server transmits the ID and access location of the avatar to the master terminal DEV_Master, excluding the personal identification information of the avatar, among the identification information of the avatar as described above. It can be displayed and shared with the Master.

Specifically, in order to form mutual trust between the Master and the Avatar and to perform the remote proxy work normally through step S500, the identification information of the Avatar as described above needs to be shared with the Master. there is

However, if ① Master and Avatar are accessing the Server at the promised time, but one party maliciously (or simply changed his mind) refuses to start the service, ② Master and If one of the Avatars does not log in at the promised time or accesses very later than the promised time, and one party wants to withdraw from the remote proxy business, or ③ The promised place even though the Avatar has reached the promised time As in the case where it is not located at When personal identification information of (Avatar) is shared with the Master, a problem arises in which the privacy of the Avatar is unnecessarily exposed.

Accordingly, in order to form mutual trust between the Master and the avatar so that remote proxy work can be performed normally and at the same time to protect the privacy of the avatar, in this embodiment, the identification information of the avatar is stored. It adopts a configuration that is shared step by step with the Master. That is, in the step S400 of checking whether the avatar is ready to perform the remote proxy task, the ID of the avatar excluding personal identification information of the avatar among the identification information of the avatar and the access location is displayed on the master terminal (DEV_Master) and shared with the master, and personal identification information of the avatar can be shared with the master after the video call is started through step S500 as described below. have.

In addition, as shown in FIG. 13 in step S400, the server may share the identification information of the master in the remote proxy delegation relationship with the avatar through the avatar terminal DEV_Avatar. The master's identification information may include the master's ID and access location, and the master's personal identification information, and the master's ID and personal identification information are It may be registered in advance in the server, and the access location of the master is the location information of the master terminal (DEV_Master) positioned by the GPS communication module provided in the master terminal (DEV_Master), or the currently connected IP The network connection location obtained based on the method may be identified in a manner that the server receives it. And, in step S400, the server displays the master's ID and access location on the avatar terminal DEV_Avatar, except for the master's personal identity information, among the master's identification information as described above. It can be shared with the avatar as much as possible, and personal identification information of the master can be shared with the avatar after the video call is started through step S500 as shown in FIG. 14 .

If it is confirmed through step S400 that the avatar is ready to perform the remote proxy task, the server applies the communication relay method between the master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) to apply the avatar (Avatar) ) to relay the remote proxy work of the master (S500). As described above, the communication between the master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) in step S500 may be performed while a deposit of the master corresponding to a certain amount or more is deposited in the server, S500 The communication relay method applied in the step may include a voice call, a video call, and a text message communication method.

In step S500, the server applies a billing method according to time from the time when the video call between the master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) is started, and the master's deposit is subtracted from the settlement method by remote proxy work can be relayed. In this case, the hourly billed amount depends on the country-specific price level (eg GDP per capita by country) and the environment of the remote agency location (eg indoor-in charge, outdoor-out charge). It may be determined differentially by business service providers. Table 2 below shows an example in which additional charges are determined according to the above-mentioned price level by country and the environment of the remote agency work place.

GDP per capita by country	In charge	out charge
more than 40,000$	12$ / hour	18$ / hour
20,000$ ~ 40,000$	9$ / hour	13.5$ / hour
8,000$ ~ 20,000$	6$ / hour	9$ / hour
less than 8,000$	3.96$ / hour	6$ / hour

Based on the above amount, the cost is paid from the Master to the Avatar through a method in which the cost is deducted from the Master's deposit, and a certain percentage (eg 10%) of the above cost is The amount is paid to the remote agency service provider as a service charge. On the other hand, if the video call is interrupted while the remote agency service is performed through step S500, if the deposit of the Master is over a certain amount Video calls can only be resumed at

As a specific example, if the avatar needs a break in the process of performing remote proxy work, if the avatar enters a communication shadow area, video calls may be interrupted for other technical reasons. In order to prevent a situation in which it is not possible to pay the entire cost for remote proxy work to the avatar due to insufficient deposit of the master at the time the call is interrupted, in this embodiment, as a condition for resumption of the video call, The condition that the deposit of the Master is above a certain amount is adopted. The deposit as a condition for resuming the video call may be less than the deposit amount that must be initially deposited in step S100. may be employed as a condition for the resumption of Furthermore, an embodiment in which a video call is resumed may be provided only when one of the master and the avatar confirms consent to resuming the video call even if a deposit of more than a certain amount is deposited.

The above embodiment may be implemented based on a dedicated application installed in the master terminal DEV_Master and the avatar terminal DEV_Avatar. In the dedicated application, as shown in FIG. 2 described above, an instruction function for the Master to instruct the movement and gaze direction through the image captured by the avatar terminal DEV_Avatar may be implemented, and accordingly, step S500 In , the master may instruct the avatar to shoot or move the image corresponding to the direction desired by the master by instructing the direction of the image on the master terminal DEV_Master.

When the scheduled time for the termination of the remote proxy operation is reached, the remote proxy operation through step S500 is terminated, and the total cost according to the criteria in Table 2 is paid from the Master to the Avatar for settlement.

After the remote proxy task is completed through step S500, the server receives the satisfaction information of the master and avatar for the remote proxy task performance, and records the received satisfaction information as the remote agent task performance history. It is managed by master and avatar together with (S600).

The above-described satisfaction information may correspond to rating information for satisfaction (Rating), claim information for dissatisfaction (Claim), etc. is showing An input for satisfaction information may be supported by a dedicated application. The server records each satisfaction information of the Master and Avatar and the history of remote proxy tasks (the number of remote agent tasks completed, number of cancellations, number of claims received, etc.) together with the Master and Avatar. ) can be managed separately, and in addition, reliability information of the Master and Avatar can be derived and managed together according to satisfaction information and remote proxy work history. Table 3 below shows examples of satisfaction information, remote proxy work performance history, and reliability information of the master and avatar.

ID	Rated	trip done	cancel	claimed	Trust Info
Avatar TH-2078	****	5	2	One	nice customer
Avatar US-0984	*	5	7	6	Use dirty words
Master KR-4317	****	3	0	0	Kind customer
Master In-5047	**	3	5	5	-

Satisfaction information of the Master or Avatar managed in step S600, remote proxy business performance history and reliability information (that is, satisfaction information of the offerer who registered the remote representation business offer in step S100, remote representation business performance history and reliability) information) may be displayed through the terminal possessed by the acceptor in the aforementioned step S300. Accordingly, in step S300, the acceptor can rationally decide whether to accept the offerer's remote proxy business offer by comprehensively considering the offerer's satisfaction information, remote proxy business performance history, and reliability information. It can be applied to remote commerce work, remote event attendance work, and remote contract signing work.

As a premise for the application of this embodiment to remote commerce business, the dedicated application installed on the master terminal (DEV_Master) and the avatar terminal (DEV_Avatar) is a payment identifier (eg, QR code for payment or barcode) to provide a payment function that performs a payment process. Accordingly, in step S500, the server recognizes the payment identifier of the vendor through the avatar terminal DEV_Avatar according to the remote commerce instruction of the master for the avatar during the remote commerce operation. , the payment process may be performed by transmitting a payment request for the goods or services of the seller to the payment server, and the settlement of the goods or services of the seller may be made through a payment account designated in advance by the Master.

For example, when it is assumed that the avatar is located in an offline shopping mall or a traditional market and represents the master's remote commerce business, the master purchases a predetermined product or service from the avatar ), and in this case, the avatar can purchase the product or service by recognizing (tagging) the payment QR code or barcode provided at the store through the avatar terminal DEV_Avatar. In this case, the server may request a payment to a payment server corresponding to a pre-registered payment medium (eg, a credit card company) of the master, and the payment for the purchased product or service is performed by the master in advance. This is done through a designated payment account, and the purchased product can be delivered to a place pre-registered by the Master.

Next, if the remote proxy task is a remote event attendance task (eg, attending a conference), the server requests biometric information of the Master during the remote event and collects it through the master device (DEV_Master). In this way, it is possible to perform an operation to prove the Master's participation in a remote event through an avatar. That is, in this case, the server functions as a means to prove the remote attendance of the master for the event.

In that the remote attendance of the Master through the avatar and the offline attendance of the avatar must be proven, the bio information (or personal identification information) of the master at the time the video call is initiated A process of confirmation and a process of confirming that the avatar has attended the event offline may be involved (that is, the server determines that the avatar is identified by the location information of the avatar terminal DEV_Avatar. At the same time as confirming that it is located at the event location, the Master's biometric information is requested at that point in time and the Master's biometric information is collected through the master terminal (DEV_Master). You can check whether you are in a video call with your Avatar). Thereafter, in the process of the event, the server requests the master's biometric information periodically or according to an unspecified cycle, and checks whether the master's biometric information is collected through the master terminal (DEV_Master). Through the verification method, it can be confirmed that the Master is attending the remote event in real time through the Avatar. Accordingly, the server can certify the remote attendance of the master for the corresponding place and time zone, and can record it in the form of a predetermined certificate and deliver it to the corresponding institution.

Next, if the remote proxy business is a remote contract execution business (eg, a sales contract, etc.), the server requests the biometric information of the master in the process of the remote contract and through the master terminal (DEV_Master) The remote contract signing task can be relayed by the method of collecting and recording the confirmation information of the master at each stage of the contract.

In this case, the Master's biometric information (or personal identification information) at the time the video call is initiated, in that it must be confirmed in real time that the Master is performing the contract remotely through the Avatar. A process of confirming , and a process of confirming that the avatar has attended the contract location offline (that is, the server determines that the avatar Avatar is At the same time as confirming that it is located at the contract location, at that point, the Master's biometric information is requested and the Master's biometric information is collected through the master terminal (DEV_Master). You can check whether you are in a video call with your Avatar). After that, in the process of signing the contract, the server requests the master's biometric information periodically or according to an unspecified cycle and checks whether the master's biometric information is collected through the master terminal (DEV_Master). Through this method, it can be confirmed that the Master is proceeding with the contract in real time through the Avatar. In addition, the server records the confirmation information of the master at each stage of the contract (e.g., for each process that requires the master's seal and seal, the image in the current situation and the master signed the contract It is possible to relay remote contract signing tasks by recording electronic signature information that appears in the The above embodiment presupposes legal permission for the remote agency contract.

As such, this embodiment expands the function of the video call system, which has functioned as a limited communication means between the parties agreed upon in the prior art, to access an unspecified number of unspecified and necessary places, and at the same time relays the remote proxy business. In the process of doing so, it has the effect of protecting the user's privacy. In addition, the master can perform private or public schedules in that country without having to go directly to the country to which the avatar belongs, for example, to complete work without being exposed to diseases such as epidemics that have occurred in that country. there is

As described above, the present invention has been described with reference to the embodiment shown in the drawings, but this is merely exemplary, and various modifications and equivalent other embodiments are possible therefrom by those skilled in the art to which the art pertains. will understand the point. Therefore, the technical protection scope of the present invention should be defined by the following claims.

Claims (10)

1. A method of relaying the master's remote proxy work for the avatar by relaying communication between a master terminal possessed by the master and an avatar terminal possessed by an avatar that is located at a remote location from the master to represent the master's work, comprising:

   an offer receiving step in which the server receives a remote proxy service offer provided by the offerer from a terminal possessed by the offerer, wherein the offerer is defined as any one of the master and the avatar;

   an acceptance acceptance step in which the server receives acceptance of the acceptor for the remote proxy service offer from a terminal possessed by the acceptor, wherein the acceptor is defined as a third person other than the offerer among the master and the avatar. reception stage;

   When a remote proxy service delegation relationship is formed between the master and the avatar according to the acceptor's acceptance of the remote proxy service offer, the server is configured to prepare the avatar to perform the remote proxy service before starting the remote proxy service A check step to check whether or not; and

   When it is confirmed that the avatar is ready to perform the remote proxy task, the server relays the remote proxy task of the master for the avatar by applying a communication relay method between the master terminal and the avatar terminal relay step;

   including,

   The registration of the remote proxy business offer of the master and the communication between the master terminal and the avatar terminal in the task relay step are performed in a state where a deposit of the master corresponding to a certain amount or more is deposited in the server Remote proxy business relay method.
2. According to claim 1,

   In the confirmation step, the server,

   sharing the ID and access location of the avatar as identification information of the avatar, excluding personal identification information of the avatar, with the master through the master terminal;

   In the business relay step, the server,

   The remote proxy business relay method, characterized in that the personal identification information of the avatar, including the ID and access location of the avatar, is shared with the master through the master terminal.
3. According to claim 1,

   an information management step of receiving, by the server, satisfaction information of the master and the avatar with respect to remote proxy task performance, and managing the received satisfaction information for each master and the avatar together with a remote proxy task performance history; Remote proxy business relay method, characterized in that.
4. 4. The method of claim 3,

   The remote proxy business offer includes a remote representation business location, remote representation business hours and satisfaction information,

   The remote proxy business offer received in the offer receiving step is transmitted to each terminal possessed by a plurality of masters or avatars that satisfy the remote proxy business location and satisfaction information registered by the offerer,

   wherein the remote proxy service delegation relationship is established between the acceptor and the offerer who have accepted the remote proxy service offer from among a plurality of masters or avatars possessing respective terminals that have received the remote proxy service offer How to relay agency work.
5. According to claim 1,

   In the confirmation step, the server,

   When a confirmation message is transmitted to the avatar terminal for confirming the completion of preparation for performing the remote agent task during the remote agent business time according to the remote agent business offer, and an affirmative reply message is received from the avatar terminal A remote proxy business relay method, characterized in that it is determined that the avatar is ready to perform the remote proxy business.
6. According to claim 1,

   The communication relay method applied in the business relay step includes a video call,

   In the business relay step, the server,

   The remote proxy service is relayed through a settlement method in which the master's deposit is subtracted by applying a time-based charging method from the time when the video call between the master terminal and the avatar terminal is started, but when the video call is stopped, the master's deposit Remote proxy business relay method, characterized in that the video call is resumed only when more than this certain amount.
7. According to claim 1,

   The remote proxy business includes a remote commerce business,

   The relay of the remote proxy service by the server is made based on dedicated applications installed in the master terminal and the avatar terminal, respectively,

   The dedicated application provides a payment function that performs a payment process by recognizing a payment identifier provided by a vendor that sells a product or service,

   In the business relay step, the server,

   When the payment identifier of the vendor is recognized through the avatar terminal according to the remote commerce instruction of the master for the avatar during the remote commerce operation, a payment request for the product or service of the vendor is sent to the payment server A remote proxy business relay method, characterized in that the payment process is carried out by transmitting, but the settlement of the goods or services of the seller is made through a payment account designated in advance by the master.
8. According to claim 1,

   The remote proxy business includes remote event attendance,

   In the business relay step, the server,

   In the process of the remote event, the master's biometric information is periodically collected through the master terminal, and an operation of verifying the master's participation in the remote event through the avatar is performed. relay method.
9. According to claim 1,

   The remote proxy business includes a remote contract execution business,

   In the business relay step, the server,

   In the process of making the remote contract, the remote contract conclusion task is relayed by a method of periodically collecting the biometric information of the master through the master terminal and a method of recording the confirmation information of the master at each stage of the contract Remote proxy business relay method.
10. A remote proxy service for relaying the master's remote proxy work for the avatar by relaying communication between the master terminal possessed by the master and the avatar terminal possessed by the avatar for acting on behalf of the master located at a remote location from the master As a relay server,

    receiving a remote proxy service offer provided by the offerer from a terminal possessed by an offerer defined as any one of the master and the avatar;

    receiving the acceptor's acceptance of the remote proxy service offer from a terminal possessed by an acceptor who is defined as a third person other than the offerer among the master and the avatar;

    When the remote proxy service delegation relationship is formed between the master and the avatar according to the acceptor's acceptance of the remote proxy service offer, it is determined whether the avatar is ready to perform the remote proxy service before the start of the remote proxy service. check,

    When it is confirmed that the avatar is ready to perform the remote proxy task, the master terminal and the avatar terminal relay the remote proxy task for the avatar by applying a communication relay method between the master terminal and the avatar terminal;

    The registration of the remote proxy business offer of the master and the communication between the master terminal and the avatar terminal in the task relay step are performed in a state where a deposit of the master corresponding to a certain amount or more is deposited in the server A remote proxy business relay server.

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